Head, Partnership Development

RHB Bank Berhad •

Business/Functional Strategy & Performance

  • Develop SME Banca & Group Transaction Strategy: Formulate and execute the overall partnership with SME & GTB strategy, aligning it with the company's goals, sales targets, and market needs.
  • Business Plan Creation: Develop comprehensive business plans for expanding and enhancing SME partnership with CBBC and GTB to build relationship including cross selling and referrals
  • Market & Competitor Analysis: Conduct market research to understand trends, opportunities, and competitors within the new and existing SME Banca & GTB customers

Business/Functional Operations & Transformation

  • Sales Targets: Set and monitor sales targets for SME Banca partnership with CBBC centers nationwide , ensuring meeting or exceeding sales target
  • Track Performance: Monitor sales, productivity, and profitability metrics for the CBBC , using data analytics to assess performance and identify improvement areas
  • Sales Training & Support: Provide training to branches on the features and benefits of SME products, customer focus strategy and after sales TAT
  • Reporting: Provide regular reports to senior management, detailing the performance of SME Banca & GTB on growth opportunities, challenges, and key achievements
  • Create impactful sales campaign to SME & GTB to boost sales and ensure production is met
  • To improve of SME Banca & GTB penetration rate on GI products

Partnership Management

  • Relationship Management: Build and maintain strong relationships with SME Banca / GTB partners and customer and key decision-makers, ensuring mutual benefits for both parties.
  • Negotiate and Finalize Agreements: Lead negotiations on SME Banca/ GTB and customers on new business renewal agreements, and contractual terms
  • Cross-Functional Collaboration: Collaborate with internal teams such distribution , product development, and underwriting & claims to tailor insurance offerings to the needs of SME Banca customers and partners

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.

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