Key Responsibilities

Strategy & Planning

Develop, implement and manage business plan to maximize sales and achieve target & business KPIs

Sales Management

Establish and ensure sales targets are met by all staffs
Personally solicit and drive sales to ensure team overall objectives/sales are maximized
Motivate, guide and coach sales staff
Jointly develop and plan for marketing and sales campaigns
Leverage on community relationships to maximize sales
Develop and maintain a network of local business contacts

Compliance

Ensure compliance to the policies and procedures set by the Bank
Oversight on code of ethics of ASM/SC
PF of sales process and activities

Staff Management

Jointly plan for recruitment and retention of sales personnel
Motivate, coaching and mentoring sales personnel for peak performance

Customer Service Management

Anticipates customers' needs to deliver quality service, customer experience and ensure customer satisfaction and loyalty

Requirements

Diploma or Degree holder
Basic understanding of sales operation and banking products
Experience in sales management and leading sales team

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you.

Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family.

At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home.

As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.

Sales Manager, PF