Personal Banker Generalist (Perak)

POSITION: PERSONAL BANKER
LOCATION AVAILABLE: PERAK

PRIMARY OBJECTIVE

• To achieve sales/revenue target assigned by the Bank and contribute towards the achievement of the overall branch targets
• To promote and professionally sell a range of retail products to existing and potential customers
• Acquire and grow branch customers base, ENR, deposits (CASA/FD) and fee income
• Participate in branch/region/bank sales activities and campaigns to achieve deliverables
• Prepare and pro-actively execute sales plan, perform account opening, cross selling, up selling and engagement with customers for retention and referrals

KEY RESPONSIBILITIES

Sales Planning & Activities

• Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads (LMS) and self-generated leads
• Actively participate and collaborate with other sales personnel at branch/region on sales activities/campaigns for customer acquisition and retention
• Plan and identify cross selling/up selling to increase customers’ PHR and revenue
• Set appointments, sales visitations, prospecting and engagement with customers
• Account opening for CASA

Sales Management

• Maintain regular contact with existing customers to foster closer relationship and for referrals
• Work closely with Branch Manager and Regional Sales Heads on sales activities, promotion and campaigns
• Compliance to Bank’s policy, procedures and observe sales code of ethics

REQUIREMENTS

• 2 years sales experience preferably in FIs
• Pleasant personality with excellent verbal and written communication skills
• Have relevant licenses required for the portfolio
• Sales and results oriented
• Good interpersonal and relationship building skill

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.