Define your future at Hong Leong Bank

Functional (job responsibilities)

Product & Regulatory Documentation

Support the review, update and version control of Terms & Conditions (T&Cs) and Product Disclosure Sheets (PDS) across credit card products.
Assist in ensuring product collaterals and web content remain aligned with approved product features and regulatory requirements.

Market Intelligence

Conduct market research and prepare competitor benchmarking analysis on credit card propositions, earn rates, fees and campaign offers.
Maintain a running competitor tracker for reference by the product managers.

Campaign & Marketing Support

Assist in preparing marketing materials, presentation decks and campaign collaterals.
Support the planning, coordination and execution of promotional campaigns and cardholder engagement initiatives, including post-campaign tracking.

Business Case & Management Reporting

Support the preparation of business cases, proposals and presentation materials for management review.
Assist in compiling portfolio performance data for internal reporting.

Coordination & Administration

Coordinate with internal stakeholders (Marketing, Operations, Risk, Finance, IT) and external vendors/partners as required.
Provide general administrative and analytical support to the team.

For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/

We appreciate your application and will be in touch with shortlisted candidates regarding next steps.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now.

Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.

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