Senior Broker Relationship Manager, Asia

We are looking for a Senior Broker Relationship Manager, Asia, based in Singapore.

Job Purpose/Role:

Owns broker relationships; drives new business, retention and broker discipline, including acting as Strategic Account Manager and Sales and Business development.

Key Responsibilities:

• Manage the segmented broker accounts and the regional/ country level
• Maintain executive-level partnerships with Local and Country brokers
• Execute value-based scoring to prioritize account-level activities
• Collaborate with Marketing on the Marketing Plan and value proposition delivery
• Collaborate with Performance Management on key oversight metrics
• Collaborate with Client Engagement Manager to align on client and broker engagement strategy

2. Strategic Account Manager: Drives long-term profitable growth through disciplined strategic planning and the alignment of brokers across all LOBs

• Manage the strategic relationship for a dedicated portfolio of core brokers at the country and/or zone level
• Manage the bottoms-up planning process to ensure local account-level forecasts meet top down financial goals.
• Collaborate with LOB Champions to align risk appetite with broker capabilities
• Maintain high-visibility in the market ‘in the market’
• Cultivate and maintain key relationships within each broker within portfolio.

3. Sales & Business Development Manager: Maximizes new business production and LOB alignment through active broker engagement and sales capability.

• Drive new business prospecting and delivery of country sales targets
• Facilitate technical underwriting connections as the designated LOB Champion for specific lines of business
• Market the AZ Commercial value proposition actively to increase submission volume from non-segmented brokers
• Identify and scale growth opportunities within specialized market sectors.

Key Experience / Requirements / Skills:

Required Experience

• At least 5-7/7-10 years of experience in industrial or specialty insurance industry in front-line business development.
• Well recognized long-term relationship building with brokers at peer group level and well established within local market.
• Demonstrable successful track record in driving organizational change / business transformation.
• Significant experience of working internationally and of remotely managing and developing regional teams across numerous locations within a complex matrix organization.

Required Education

• Degree preferred, in e.g., Economics, Business Administration, Law.
• Completion of professional insurance qualification (e.g., CII).

Technical Skills

• Strategic Market Management: ability to define segmentation and client differentiation strategies; ability to define clear value proposition.
• Business insight: ability to implement tools and methodologies to develop market, competitor, and client insight.
• Insurance and Sales Distribution: knowledge of commercial insurance. Ability to utilise experience to implement best practice in channel management.
• Portfolio management: ability to articulate businesses on the AZ Commercial multi-line offering and benefits.
• Channel management: knowledge of various channels of sales (e.g. broker, tied agent, direct).

General Skills

• Communication & Presentation: ability to express ideas and messages clearly, both written and verbally. Ability to "sell" an improvised or prepared audience winning story.
• Influencing skills: ability to persuade and motivate others to act, without executive authority.
• Analytical Skills: ability to analyze highly complex data, from multiple sources, in detail; identify and resolve issues before they transpire.
• Negotiation and conflict management: ability to negotiate best position for AZ Commercial, and client, often in contentious situations, managing conflicting priorities of various parties.
• Analytical Skills: ability to analyze highly complex data, from multiple sources, in detail; identify and resolve issues before they transpire.
• Experience in applying artificial intelligence (AI) and machine learning (ML) to improve business processes and decision-making is highly beneficial.

Languages

• English
• Second language according to Country. Local language will be a plus.

103521 | Sales & Distribution | Professional | Non-Executive | Allianz Commercial | Full-Time | Permanent