We are looking for a Senior Broker Relationship Manager, Asia, based in Singapore.

Job Purpose/Role:

Owns broker relationships; drives new business, retention and broker discipline, including acting as Strategic Account Manager and Sales and Business development.

Key Responsibilities:

Broker Relationship Manager: Accountable for broker channel strategy, managing the full segmented broker portfolio and the professional standards of broker-facing sales

Manage the segmented broker accounts and the regional/ country level
Maintain executive-level partnerships with Local and Country brokers
Execute value-based scoring to prioritize account-level activities
Collaborate with Marketing on the Marketing Plan and value proposition delivery
Collaborate with Performance Management on key oversight metrics
Collaborate with Client Engagement Manager to align on client and broker engagement strategy

Strategic Account Manager: Drives long-term profitable growth through disciplined strategic planning and the alignment of brokers across all LOBs

Manage the strategic relationship for a dedicated portfolio of core brokers at the country and/or zone level
Manage the bottoms-up planning process to ensure local account-level forecasts meet top down financial goals.
Collaborate with LOB Champions to align risk appetite with broker capabilities
Maintain high-visibility in the market ‘in the market’
Cultivate and maintain key relationships within each broker within portfolio.

Sales & Business Development Manager: Maximizes new business production and LOB alignment through active broker engagement and sales capability.

Drive new business prospecting and delivery of country sales targets
Facilitate technical underwriting connections as the designated LOB Champion for specific lines of business
Market the AZ Commercial value proposition actively to increase submission volume from non-segmented brokers
Identify and scale growth opportunities within specialized market sectors.

Key Experience / Requirements / Skills:

Required Experience

At least 5-7/7-10 years of experience in industrial or specialty insurance industry in front-line business development.
Well recognized long-term relationship building with brokers at peer group level and well established within local market.
Demonstrable successful track record in driving organizational change / business transformation.
Significant experience of working internationally and of remotely managing and developing regional teams across numerous locations within a complex matrix organization.

Required Education

Degree preferred, in e.g., Economics, Business Administration, Law.
Completion of professional insurance qualification (e.g., CII).

Technical Skills

Strategic Market Management: ability to define segmentation and client differentiation strategies; ability to define clear value proposition.
Business insight: ability to implement tools and methodologies to develop market, competitor, and client insight.
Insurance and Sales Distribution: knowledge of commercial insurance. Ability to utilise experience to implement best practice in channel management.
Portfolio management: ability to articulate businesses on the AZ Commercial multi-line offering and benefits.
Channel management: knowledge of various channels of sales (e.g. broker, tied agent, direct).

General Skills

Communication & Presentation: ability to express ideas and messages clearly, both written and verbally. Ability to "sell" an improvised or prepared audience winning story.
Influencing skills: ability to persuade and motivate others to act, without executive authority.
Analytical Skills: ability to analyze highly complex data, from multiple sources, in detail; identify and resolve issues before they transpire.
Negotiation and conflict management: ability to negotiate best position for AZ Commercial, and client, often in contentious situations, managing conflicting priorities of various parties.
Analytical Skills: ability to analyze highly complex data, from multiple sources, in detail; identify and resolve issues before they transpire.
Experience in applying artificial intelligence (AI) and machine learning (ML) to improve business processes and decision-making is highly beneficial.

Languages

English
Second language according to Country. Local language will be a plus.

1 Job for Business Transformation in Singapore

Senior Broker Relationship Manager, Asia