Transaction & Regulatory Expert

As a Transaction & Regulatory Expert, you are a key partner to Relationship Managers and Product Specialists throughout the client onboarding journey. You help deliver a seamless onboarding experience for new and existing Wholesale Banking clients by coordinating all onboarding activities and ensuring efficient collaboration between clients and internal stakeholders. Acting as the central point of coordination, you support commercial teams in bringing clients on board smoothly and efficiently while ensuring that all onboarding requirements are fulfilled. You build trusted relationships with clients and internal stakeholders and play a key role in enhancing client experience, reducing onboarding lead times and supporting business growth. You will work in a dynamic international environment and collaborate with teams across Wholesale Banking, Operations, Compliance, Legal, Product and Service departments. Your key responsibilities Support Relationship Managers and Product Specialists throughout the onboarding and client lifecycle process. Act as the main coordination point for client onboarding activities and ensure timely progression of onboarding requests. Manage the end-to-end onboarding journey from a Front Office perspective, ensuring a smooth experience for clients. Build strong relationships with clients and internal stakeholders to facilitate efficient onboarding and issue resolution. Coordinate information gathering and documentation requests between clients and ING teams. Proactively monitor onboarding progress, identify bottlenecks and drive actions to ensure timely delivery. Facilitate collaboration between Front Office, Operations, Compliance, Legal, Product and Service teams. Contribute to strategic initiatives and projects supporting the growth of Wholesale Banking activities. You also bring Master's Degree in Economics, Finance or Business Management Minimum of 4 years of experience in client onboarding, client servicing, relationship management support or Wholesale Banking (Corporate & Institutional Banking). Excellent relationship management and stakeholder management skills. Strong communication and interpersonal skills. A client-centric mindset with a strong focus on service excellence. The ability to manage multiple workstreams and deadlines simultaneously. Strong organizational and coordination skills. Good understanding of client lifecycle management and onboarding processes. Good knowledge of Luxembourg regulatory framework and fund industry. Excellent written and verbal communication skills in English. What will make you successful Building trusted relationships with clients and internal stakeholders. Acting as a true business partner to Relationship Managers and the first point of contact for clients throughout the onboarding process. Taking ownership of onboarding cases and driving them to completion. Anticipating issues and proactively finding solutions. Continuously looking for ways to simplify processes and improve the client experience. Collaborating effectively across functions and geographies. We offer you A very stimulating & exciting job Steep learning curve An opportunity to acquire in-depth knowledge of the ING and exposure to many executive stakeholders We redefine banking. What about you? There has never been a more interesting time to work at ING. We’re on a journey that’s centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that! Die ING ist eine globale Bank mit über 60.000 Mitarbeitenden. Wir sind für rund 38 Millionen Privat-Kundinnen und Kunden sowie für unsere Geschäfts- und Firmenkunden in über 40 Ländern da. Wir sind bunt, vielfältig, digital und stolz darauf. Lust uns kennenzulernen? Dich erwartet eine Kultur auf Augenhöhe, flexible Arbeitsweisen und die Chance, mit einem Job wirklich etwas zu verändern. Denn als globale Bank berühren wir das Leben von Millionen Menschen und wir streben danach einen positiven Einfluss auf die Gesellschaft und auf unseren Planeten zu haben. Selbstbestimmtes Arbeiten ist unser täglich Brot: Wir vertrauen unseren Mitarbeitenden und ermutigen sie, ihr Ding zu machen – also ihre Karriere so zu gestalten, wie es für sie am besten ist. Wir sind mehr als ein Arbeitgeber – wir sind innovativ, lösen Probleme, sind immer einen Schritt voraus und setzen uns dafür ein, einen echten Unterschied zu machen. Egal, ob Du gerade Deine Karriere startest oder die nächste große Herausforderung suchst, wir haben viele Jobmöglichkeiten, die Dich inspirieren und über Dich hinauswachsen lassen. Deine Zukunft bei der ING beginnt mit einer Bewerbung. Bist du bereit, Teil der ING zu werden? Wir haben viele Jobmöglichkeiten, die zu Deinen Fähigkeiten und Ambitionen passen! Verwende die Filter unter der Suchleiste, wie Standort und Jobtyp, um die perfekte Stelle zu finden. Starte jetzt mit der Suche und finde heraus, wohin Dich Dein nächster Karriereschritt führen könnte!