MIS Manager
Apex Financial Services (Jersey) Limited • Saint Helier, JE
The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.
Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you
Management Information & Governance Analyst
A practical governance support role covering MI reporting, data management, system access administration, policies and procedures, training calendar coordination and remaining remediation tasks.
Purpose of role
The Management Information & Governance Analyst will provide structured operational and governance support across reporting, data quality, system administration, training coordination and supporting any remaining remediation activity.
Key responsibilities
Management information reporting
- Produce, maintain and distribute regular MI, KPI and governance reports.
- Support the development and enhancement of reporting dashboards, metrics and management packs.
- Analyse trends, identify data anomalies and highlight areas requiring management attention.
- Coordinate reporting requirements for management committees, ExCo, Board and other governance forums.
- Ensure reporting is accurate, timely, clearly presented and aligned to agreed business requirements.
Data management and quality
- Maintain data integrity across relevant systems, registers and reporting tools.
- Perform regular data quality reviews and support remediation of identified issues.
- Support data cleansing, reconciliation and ongoing data maintenance initiatives.
- Maintain reporting definitions, data dictionaries and supporting governance documentation where required.
- Assist with system migrations, enhancements, user acceptance testing and data validation activity.
System management and access administration
- Coordinate user access requests, amendments and removals across relevant business systems.
- Maintain access registers and appropriate evidence of approvals.
- Support periodic user access reviews and certification exercises.
- Help ensure access permissions are aligned to job role requirements, least privilege principles and segregation of duties expectations.
- Liaise with Technology teams, system owners and business stakeholders regarding user provisioning and access controls.
Training calendar coordination
- Maintain the annual training calendar and coordinate mandatory regulatory, compliance and operational training activity.
- Schedule training sessions, liaise with presenters and issue relevant communications to attendees.
- Monitor completion rates, maintain evidence of attendance and prepare training MI for management reporting.
- Support training needs analysis, role-based learning plans and follow-up on overdue or incomplete training.
Remediation support
- Support the tracking, coordination and closure of any remaining remediation tasks.
Skills, experience and knowledge
Essential
- Experience producing MI, KPI packs or governance reporting.
- Strong Excel skills, including pivot tables, data analysis and reporting outputs.
- Excellent attention to detail and commitment to data accuracy.
- Experience maintaining records, trackers or governance documentation.
- Strong organisation skills and ability to manage competing deadlines.
- Clear written and verbal communication skills.
- Confident user of Microsoft Office applications.
Desirable
- Financial services, risk, compliance, remediation or governance experience.
- Experience administering business systems and user access controls.
- Familiarity with SharePoint, Power BI, QCore, or similar platforms.
The successful candidate will be highly organised, analytical and comfortable working with detailed information. They will be able to manage multiple workstreams, follow through on actions, challenge data quality issues and present information clearly for senior stakeholders. This role would suit someone who enjoys building structure, improving controls and ensuring that reporting, documentation, training activity and residual remediation actions are reliable, well evidenced and delivered to closure.
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
About Apex Group
We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals.
We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate.
We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you.
We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own.
When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey.
Find out more about us
