Client Service Manager - Real Assets

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you

Client Service Manager - Real Assets

The successful candidate will join the Client Service team based in UK and Jersey region in connection with the performance of duties related to the accounting and administration of Real Estate Funds. Candidate should have 8 plus years of relevant experience in Real Estate Fund Accounting. Candidate must be well versed in Yardi and should have relevant experience in Property Accounting, Client relationship management, Team management, Process improvements, reviewing Financials and other Client reporting.

Reporting

The position reports to Associate Director – Real Assets

Job specification

• Reviewing Net Asset Valuation (NAV) files for a variety of real estate funds, ensuring their accuracy and compliance with fund governing and regulatory procedures.
• Reviewing TB and GL data for accuracy and compliance.
• Reviewing property level income statement, rent roll, tenancy schedules, and ageing reports.
• Review data for supply to tax advisers for CIT, VAT & CIS returns.
• Assisting in the preparation and completion of the audit process for assigned relationships.
• Attending calls with audit team and client.
• Review and sign off Interim/Annual NAV packs/Financials for Real Estate Funds/Properties including the consolidated accounts/financials for SPVs and Properties.
• Maintain a pro-active customer focus at all times, monitor the timing and quality of client deliverables and interact with Management and Clients.
• Review real estate fund client’s partnership agreements, PPM’s and other materials and participate in the implementation of fund structures onto the accounting system.
• Monitor compliance of various agreements with clients, including the Service Level Agreement.
• Train and support team members in their development.
• Operate as a contact point for clients; able to respond to and resolve queries or escalate where necessary and act as a liaison with various internal /external parties – i.e. auditors, legal counsel.
• Assist in client audit procedures, process wire transfer payments on behalf of clients, prepare and analyse complex Excel spreadsheets and liaise with property management companies.

Skills Required

• Relevant Experience – Minimum 8 years of public/private real estate accounting work experience
• Post graduate in Business Management, CA/CMA/CFA/CPA/ACCA

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business
• Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly
• Experienced in reviewing and preparing general ledgers and financial statements
• Need to have knowledge of UK GAAP, Lux GAAP, IFRS and US GAAP
• Excellent communication skills and proficiency in English (both verbal and written).
• Self-motivated, bright and diligent individual who is driven to meet deadlines.
• Sound judgment, problem solving and analytical skills.
• Good experience in managing large teams and handling performance appraisal.
• Advanced in MS Excel, Proficient with MS Word, MS PowerPoint.

Additional information

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR)) please visit https://theap

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

About Apex Group

We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals.

We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate.

We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster.

Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster.

The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey.

Find out more about us