Head of Cyber Security service delivery and  Advisory

Apex Fund Services LLP • London, GB

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you

Role Overview

The Head of Cyber Advisory & Service Delivery at Apex Group is a senior leadership role responsible for driving the Apex Group cyber security service delivery & Cyber Security Advisory capability and operational delivery across its global financial services, asset management, and fund services platform. Operating within a highly regulated, multi-jurisdictional environment, this role ensures that cyber services and associated risks are effectively managed across Apex’s client-facing services, internal operations, and technology platforms. The role balances strategic cyber services, cyber and IT monitoring and response services, risk leadership, regulatory alignment, and technical operational excellence, supporting Apex’s growth, acquisitions, and evolving regulatory challenges and client demands. As a trusted partner to the business, this role plays a critical part in protecting client assets, sensitive financial data, and operational resilience across Apex’s global footprint.

Key Responsibilities

Cyber Security Services & Cyber Security Advisory Services

  • Lead the global cyber security advisory function supporting Apex’s global businesses
  • Provide Secure by design, IT risk-based cyber security advice to business leaders, product teams, and technology functions.
  • Oversee Technical and Operational Cyber Services and risk assessments for:
    • Asset managers, fund structures, and regulated entities
    • Client onboarding and complex mandates
    • Cloud platforms, data platforms, and digital transformation initiatives
    • Mergers, acquisitions, and integration activities
  • Translate cyber and technology risks into clear business, financial, and client-impact outcomes
  • Support regulatory interactions and audits across multiple jurisdictions

Service Delivery & Operational Excellence

  • Own the end-to-end delivery of cyber security services across Apex Group, ensuring consistency, quality, and scalability
  • Define and mature the cyber service delivery operating model aligned to Apex’s global business lines
  • Establish and track service KPIs, SLAs, and performance metrics
  • Drive operational resilience by ensuring cyber services support business continuity, disaster recovery, and client service obligations
  • Partner with Technology, Operations, and Client Services to embed security into day-to-day operations

Banking, Asset Management & Client Focus

  • Ensure cyber security services align with the needs of banking, asset management, private markets, and fund services clients
  • Support client due diligence, RFPs, and ongoing client assurance requests
  • Act as a senior cyber representative in client-facing engagements where required
  • Ensure Apex meets client expectations for data protection, confidentiality, and operational resilience
  • Perform all duties requested by the Group CISO to deliver the Target operating Model and Cyber Security Strategy

Governance, Regulatory & Compliance

  • Oversee cyber security policies, standards, and control frameworks aligned with ISO 27001, SOC, DORA, NIST, and other related standard and frameworks and financial services best practices
  • Ensure compliance with global regulatory requirements (e.g., GDPR, DORA, KSA, UAE, MASA, FCA, CSSF, SEC, Central Bank of Ireland, data protection laws)
  • Partner closely with Risk, Compliance, Legal, and Internal Audit functions
  • Support operational resilience and third-party risk management programs

Leadership & People Management

  • Lead and develop global cyber Technical and Operational Services, advisory and service delivery teams
  • Build a strong delivery culture focused on accountability, quality, and continuous improvement
  • Manage strategic cyber security vendors and service providers
  • Support talent development in line with Apex’s growth and acquisition strategy

Key Skills & Experience Required

  • 10+ years of experience in cyber security leadership, with senior leadership experience in financial services
  • Strong background in banking, asset management, fund services, or regulated financial institutions
  • Proven experience leading cyber advisory, risk, and service delivery functions
  • Managing a P\L and building a cyber security business practice/service
  • Deep understanding of financial services regulations, operational resilience, and client assurance
  • Experience operating in global, multi-entity, and acquisition-driven environments
  • Strong executive, regulator, and client-facing communication skills
  • Preferred Professional certifications (CISSP, CISM, CRISC, ISO 27001)
  • Experience supporting asset managers, funds, and institutional clients
  • Knowledge of service delivery, cloud security, data protection, and third-party risk
  • Consulting or managed services background within financial services or Cyber Services
  • Managing and building a P&L.

Key Competencies

  • Operational and delivery-focused leadership
  • Strong risk-based decision making
  • Client-centric mindset
  • Ability to balance regulatory, operational, and commercial priorities
  • High integrity and resilience in a fast-paced environment

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

About Apex Group

We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals.

We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate.

We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster.

Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster.

The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey.

Find out more about us

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