A day in the life of a Squad Master / Product Owner

Our mission is to become the become the most recommended mobile-led bank in Belgium, one which makes banking simple and drives financial progress. We are passionate about using technology to make banking frictionless and to become the undisputed number 1 in mobile Daily Banking.

Are you ready to lead the charge in transforming everyday banking into something exceptional? Do you thrive at the crossroads of innovation, customer experience and strategic value? If so, join us as Customer Journey Expert, where we are not just managing accounts, we are shaping the future of banking.

You will be at the helm of reinventing our current account packs, a flagship project that is redefining how we create value for our customers and for the bank. Think of it as the sweet spot where customer experience, market differentiation and recurrent fee income meet, and you will be steering the ship.

• Manage your squad’s backlog.
• Take the lead in Feature intakes, Daily Stand Up, Sprint Plannings, communication to stakeholders, in and outbound QBR requests, etc …
• Deep dive in content. Master the vast world of Current Accounts and become ING’s next expert.
• You are in the driver seat of shaping your product.
• The PO of the Current Accounts squad always places the customer at heart…
• … while maintaining withing ING’s Risk Appetite

Your main focus will be on Defining the Business Requirements for the New Account Packs, supporting the Discovery & Delivery Phase and closely collaborating with internal stakeholders ( ie: Risk, Compliance, Legal, UX, etc … )

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• Be Proactive. The Product Owner is key in managing the expectations from the squad. Both on the short and long term. Being a step ahead will differentiate yourself from other Product Owners.
• As a Product Owner, communicating within the team is as important as communicating outside of the team. Being clear and concise, with a strong message and confident voice is something we value.
• The Current Account Domain has been around for decades. There is a lot to learn and discover. Having a curious mind to look for details is key in succeeding.
• Taking informed decisions will be part of your day-to-day job. Having an analytical mindset will influence your stakeholders in steering your product in the right direction.
• ‘You are the CEO of the Current Accounts domain’. Take the lead in making sure the correct features are added which have the highest added value. Ownership and accountability are key comptences.

As a Product Owner, you will have the opportunity to:

• Take a role with high visibility and exposure
• Interact with many stakeholders and aspects of ING
• Put your leadership qualities to the test
• Be independent, while contributing to ING’s strategic goals

The team

The Current Accounts squad consists of product CJE’s. A mix of experienced colleagues and professionals, 50% man 50% woman. The team is the owner of all business processes of the Current Accounts. Ensuring that changes on all our ING Current Accounts are validated, risk approved and having the best customer experience at hand. Also we are working very closely with the Discovery squads and the IT colleagues in an iterative and collaborative way.

Die ING ist eine globale Bank mit über 60.000 Mitarbeitenden. Wir sind für rund 38 Millionen Privat-Kundinnen und Kunden sowie für unsere Geschäfts- und Firmenkunden in über 40 Ländern da. Wir sind bunt, vielfältig, digital und stolz darauf. Lust uns kennenzulernen? Dich erwartet eine Kultur auf Augenhöhe, flexible Arbeitsweisen und die Chance, mit einem Job wirklich etwas zu verändern. Denn als globale Bank berühren wir das Leben von Millionen Menschen und wir streben danach einen positiven Einfluss auf die Gesellschaft und auf unseren Planeten zu haben. Selbstbestimmtes Arbeiten ist unser täglich Brot: Wir vertrauen unseren Mitarbeitenden und ermutigen sie, ihr Ding zu machen – also ihre Karriere so zu gestalten, wie es für sie am besten ist. Wir sind mehr als ein Arbeitgeber – wir sind innovativ, lösen Probleme, sind immer einen Schritt voraus und setzen uns dafür ein, einen echten Unterschied zu machen. Egal, ob Du gerade Deine Karriere startest oder die nächste große Herausforderung suchst, wir haben viele Jobmöglichkeiten, die Dich inspirieren und über Dich hinauswachsen lassen. Deine Zukunft bei der ING beginnt mit einer Bewerbung. Bist du bereit, Teil der ING zu werden? Wir haben viele Jobmöglichkeiten, die zu Deinen Fähigkeiten und Ambitionen passen! Verwende die Filter unter der Suchleiste, wie Standort und Jobtyp, um die perfekte Stelle zu finden. Starte jetzt mit der Suche und finde heraus, wohin Dich Dein nächster Karriereschritt führen könnte!