Main responsibilities
• Process, review, and approve hospitalization requests for group and individual health insurance policies in accordance with policy terms.
• Assess medical documentation, benefits, limits, and eligibility to ensure accurate authorization decisions.
• Liaise with hospitals, providers, brokers, and insured members to support timely and accurate hospitalization approvals.
• Ensure compliance with internal procedures, medical guidelines, and contractual obligations.

Requirements
• Minimum of 2 years’ experience in health insurance claims processing or hospitalization approvals.
• Strong understanding of health insurance policies, benefits, and hospitalization workflows.
• Fluency in Greek and English, written and spoken.
• Very good knowledge of MS Office and claims or authorization systems.
• Analytical thinking, attention to detail, and a structured working approach.
• Ability to make accurate and timely decisions under pressure

• AI related skills: Gen AI, Data Analysis, MS Co-Pilot, ChatGPT

We invest in our people by offering a comprehensive benefits package that supports your health, security, and quality of life — both inside and outside of work.

🌱 Well-being & Financial Security
- Private Health Insurance for you and your family- Pension Plan, helping you build your future with confidence
- Performance Bonus, because we recognize and reward your contribution
- Employee Share Purchase Program, so you can actively participate in our growth

🚗 Daily Support & Protection
- Free Roadside Assistance, for complete peace of mind when you travel- Free Home Appliance Insurance, giving you peace of mind at home

✈️ Lifestyle Benefits
- Free Travel Insurance, so you can enjoy every trip worry-free

1 Job for Policy Terms Understanding in Greece

Claims Processing Officer - Hospitalization Approvals