About the Role

In this role, you will be responsible for acquiring and servicing clients to achieve and exceed the Bank’s defined sales goals and revenue targets. You will provide tailored financial advice and maintain strong client relationships to maximize business opportunities and deliver exceptional service.

What you will be doing

Client Acquisition

Organize, execute, and participate in sales activities and programs
Acquire new customers and increase product penetration within the existing client base
Support and participate in marketing initiatives for customer acquisition and retention

Client Servicing

Provide ongoing servicing of client accounts and identify opportunities to deepen relationships
Promote and cross-sell the Bank’s products and services to expand customers’ share of wallet
Ensure high service standards and promptly address customer enquiries and servicing needs

Compliance and Regulations

Adhere to internal policies and regulatory requirements while maintaining a strong customer service experience
Ensure all sales activities comply with internal and external regulatory guidelines

What we're looking for

Bachelor’s Degree in Banking, Business Administration, Economics, or related field
CMFAS Certification
Minimum 2 years of experience in consumer retail banking, preferably with exposure to secured and unsecured loan sales
Proven track record of high performance with no adverse sales or service-related complaints in the past 12 months
Excellent communication and interpersonal skills
Highly motivated and a strong team player

What we offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance.

If you're ready to be a part of our transformative journey, we encourage you to apply now.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family.

At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.

Relationship Manager-3