Solution Architect Salesforce

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you

Role Summary

As a SalesForce Solution Architect, you will lead the design and implementation of comprehensive technical solutions in SalesForce to meet the complex needs of our organization. Leveraging your expertise in architecture, technology, and specifically SalesForce, you will collaborate closely with cross-functional teams to ensure the alignment of technical solutions with business objectives. Your role will involve providing strategic guidance, architectural oversight, and technical leadership to drive innovation and excellence in solution delivery.

Key Responsibilities

• Design and Implementation: Design and implement Salesforce solutions, including custom objects, Lightning components, Visualforce pages, and integrations with external systems.
• System Configuration and Maintenance: Develop and maintain system configurations, including data models, security settings, and automation processes. Conduct impact analysis and testing for new configurations, updates, and integrations.
• Project Technical Leadership: Lead and participate in projects that impact Salesforce, including system upgrades and new feature implementations. Manage the transition to go live and ensure that all processes are tested and validated.
• Technical Guidance: Provide technical leadership across the Salesforce ecosystem and connected systems to ensure the solutions conform with best practices and reduce technical complexity/technical debt from the existing platform. Ensure impact assessments are completed to help inform stakeholders of the impacts of proposed changes.
• Compliance and Best Practices: Ensure compliance with regulatory requirements and internal policies. Stay current with Salesforce updates and best practices, and provide recommendations for continuous improvement.
• Integration and Automation: Work on designing the integration of Salesforce with other enterprise systems and automating processes to reduce administrative overhead and minimize errors.
• Stakeholder Collaboration: Collaborate with business stakeholders, product owners,architects from the other domains and development teams to understand business needs, gather requirements, and translate them into actionable technical solutions.
• Risk Management: Identify technical risks and dependencies early in the project lifecycle and develop mitigation strategies to minimize impact on project timelines and deliverables.
• Mentorship and Knowledge Sharing: Provide technical guidance, mentorship, and coaching to junior architects and development teams to foster a culture of learning and continuous improvement.
• Continuous Improvement: Drive continuous improvement initiatives to enhance solution quality, development efficiency, and technical excellence across the organization.

Skills/Experience

• Extensive experience as a Solution Architect, Technical Lead, or similar role in Agile environments, designing and delivering complex technical solutions
• Comprehensive experience with Salesforce Sales Cloud, Service Cloud, Pardot, Customer Community, Quip, Anywhere, Einstein, Einstein Analytics, Field Service, Maps, Customer 360 Platform, Marketing Cloud, CPQ, Shield, and Data Cloud design and infrastructure.
• In-depth knowledge of solution architecture principles, design patterns, and best practices.
• Proficiency in a wide range of technologies, platforms, and frameworks, with the ability to adapt and learn new technologies quickly.
• Strong leadership, communication, and stakeholder management skills.
• A very good understanding of cloud platforms and their services, Azure and AWS would be considered an advantage.
• Fluent English (spoken and written) - necessary to work in an international environment.
• Experience within the context of the Scaled Agile Framework (SAFe) or relevant certifications such as SAFe® 5 Agilist (SA), SAFe® 5 Architect (ARCH), are advantageous.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

About Apex Group

We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals.

We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate.

We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster.

Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster.

The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey.

Find out more about us