Recovery Manager (m/f/d) - limited 2 years contract

Join our recovery team and support the management of corporate card customer accounts in an international environment. In this role, you will work closely with internal stakeholders and customers to resolve overdue balances, identify appropriate payment solutions, and contribute to maintaining a healthy portfolio. This is an excellent opportunity to develop your expertise in accounts receivable, recovery, and credit risk while gaining exposure to a global customer base.

Deine Aufgaben / Your responsibilities

• Manage a portfolio of corporate card customer accounts and support recovery activities
• Monitor overdue accounts and proactively engage with customers to achieve timely payment resolutions
• Analyze payment behaviour and identify appropriate recovery solutions based on customer circumstances
• Collaborate closely with Accounts Receivable, Collections, Customer Service, Sales, and Operations teams to resolve account-related issues
• Coordinate recovery activities with external partners, including collection agencies and legal service providers, where applicable
• Process and monitor account write-offs in accordance with internal policies
• Prepare weekly and monthly recovery reports and ensure data accuracy within internal systems
• Participate in projects and continuous improvement initiatives to enhance recovery processes and customer experience

Deine Qualifikation / Your qualifications

• Bachelor's degree in finance, business administration, economics, law, or a related field
• Initial professional experience in accounts receivable, collections, customer service, finance, or a related field is desirable; motivated graduates with relevant internships or practical experience are also encouraged to apply
• Strong analytical and problem-solving skills with a customer-focused mindset
• Excellent communication and negotiation skills
• Ability to work independently, prioritise tasks, and manage multiple activities in a dynamic environment
• Comfortable working with customers and internal stakeholders in an international environment
• Good knowledge of Microsoft Office applications, particularly Excel
• Professional proficiency in both German and English (written and spoken) is required
• Experience with corporate card programmes or payment products would be considered an advantage

Classification in the AirPlus organizational model (Cube): This role is classified in the basic profile Recovery Manager(Job family: Legal/ Orientation: Executing/ Impact Level: Signifikant).

Benefits

SEB Kort Germany

SEB Kort Group brings together AirPlus and SEB Kort under a Swedish banking license, combining scale, stability, and innovation. We serve corporate customers across Europe and North America and consumers in the Nordic region, with a clear ambition: to become Europe’s leading corporate payment provider, while building long-term, sustainable profitability. With 1,400 colleagues from across 14 countries, SEB Kort Group is a truly international organization.

Visit us at airplus.com to learn more about a future in corporate payment.