[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-engineering-team-lead-site-reliability-engineering-digital-banking-manufacturers-and-traders-trust-co-en-us":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":11,"featured_until":7,"is_active":12,"deactivated_at":7,"is_enriched":12,"processed_job_posting_json":13,"processed_latitude":114,"processed_longitude":115,"processed_employment_types":116,"processed_working_hours":117,"processed_working_hours_labels":119,"processed_home_office":120,"processed_salary_min":111,"processed_salary_max":112,"processed_salary_currency":108,"processed_salary_source":121,"processed_benefits":122,"processed_benefits_labels":125,"processed_industry":126,"processed_skills":7,"processed_job_location":127,"processed_full_address_gmaps":129,"processed_street_gmaps":131,"processed_city_gmaps":132,"processed_postal_code_gmaps":133,"processed_country_gmaps":134,"processed_country_iso_code_gmaps":136,"full_description":16,"formatted_description":137,"processed_employment_types_labels":36,"processed_home_office_labels":34,"processed_industry_labels":38,"processed_it_skills":138,"processed_it_skills_labels":141,"processed_soft_skills":142,"processed_soft_skills_labels":143,"processed_job_expertise_skills":144,"processed_job_expertise_skills_labels":145,"processed_language_requirements":146,"processed_total_experience_years":153,"processed_professional_field":154,"processed_professional_field_labels":157,"processed_leadership_role":12,"processed_date_posted":20,"raw_job_url":158,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":159,"canonical_industry_label":160,"max_cpc":161,"actual_cpc":7},86032,"engineering-team-lead-site-reliability-engineering-digital-banking-manufacturers-and-traders-trust-co","Engineering Team Lead, Site Reliability Engineering (Digital Banking)",null,{"name":9,"slug":10,"logo_url":7},"Manufacturers and Traders Trust Co","manufacturers-and-traders-trust-co",false,true,{"@context":14,"@type":15,"title":6,"description":16,"hiringOrganization":17,"datePosted":20,"validThrough":21,"jobLocation":22,"jobLocationType":34,"employmentType":35,"industry":37,"skills":39,"baseSalary":106},"https:\u002F\u002Fschema.org\u002F","JobPosting","Join M&T Bank's Digital Banking organization and play a critical leadership role in ensuring the reliability, resiliency, and performance of the platforms our customers depend on every day. As Engineering Team Lead, Site Reliability Engineering (SRE), you will lead a team of engineers responsible for the stability and operational excellence of M&T's online and mobile banking platforms, supporting millions of customer interactions across digital channels. This role is ideal for a technology leader who thrives in a highly visible, customer-impacting environment and is passionate about building highly available, resilient systems. You will drive Site Reliability Engineering best practices, observability strategies, incident management processes, service-level performance, and release engineering practices while helping the organization modernize its digital banking ecosystem. Working across both legacy and modern platforms, you will partner with engineering, architecture, infrastructure, and business teams to improve reliability, scalability, and customer experience. The successful candidate will combine strong technical expertise in cloud-native and distributed systems, Microsoft Azure, Infrastructure as Code (IaC), CI\u002FCD automation, and modern release engineering practices with proven leadership capabilities, helping shape the future of digital banking through operational excellence, automation, resiliency engineering, and continuous improvement. Primary Responsibilities • Lead a team of Site Reliability Engineers responsible for the availability, resiliency, performance, and operational health of M&T's Digital Banking platforms. • Drive implementation and adoption of Site Reliability Engineering best practices, including service level objectives (SLOs), service level agreements (SLAs), error budgets, observability, monitoring, and automation. • Partner with engineering teams to design, build, and support highly available and fault-tolerant applications and services. • Establish and mature incident management, problem management, root cause analysis, and operational readiness processes. • Develop and execute strategies that improve platform stability, reliability, scalability, and customer experience across mobile and online banking channels. • Lead reliability initiatives supporting both legacy platforms and modern technology stacks as Digital Banking continues its transformation journey. • Oversee release readiness, production support activities, release governance, and operational governance for customer-facing applications. • Partner with business and technology stakeholders to prioritize reliability investments and align operational objectives with business goals. • Monitor application health, performance metrics, and customer-impacting incidents while driving continuous service improvements. • Serve as a subject matter expert for observability, monitoring, reliability engineering, release engineering, and operational excellence. • Drive adoption of cloud engineering and reliability best practices across Microsoft Azure environments. • Partner with engineering teams to implement and maintain Infrastructure as Code (IaC) solutions utilizing Terraform and automated platform provisioning practices. • Lead continuous improvement of software delivery processes through GitLab, Artifactory, CI\u002FCD automation, and deployment pipeline optimization. • Establish and oversee release engineering practices, including release readiness, deployment governance, rollback procedures, and production validation processes. • Design and promote resilient deployment strategies including Active-Active architectures, Blue\u002FGreen deployments, Canary releases, and other progressive delivery methodologies. • Guide and mentor engineers while fostering a culture of accountability, innovation, collaboration, and continuous learning. • Manage staffing plans, workload allocation, team development, and resource planning across multiple initiatives. • Evaluate emerging technologies, vendor solutions, and industry trends to improve operational efficiency and engineering effectiveness. • Ensure adherence to enterprise architecture standards, technology governance processes, and operational risk requirements. • Manage project priorities, delivery timelines, and technology investments within assigned areas. • Build strong partnerships across Digital Banking, Engineering, Infrastructure, Architecture, Risk, and Product organizations. • Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management, and terminations. • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. • Promote an environment that supports belonging and reflects the M&T Bank brand. • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. • Complete other related duties as assigned. Scope of Responsibilities Oversees a team where the majority of employees are Site Reliability Engineers, Software Engineers, and technical individual contributors supporting Digital Banking platforms. Responsible for the reliability, observability, operational excellence, release management, deployment governance, and supportability of customer-facing online and mobile banking applications. Supervisory\u002FManagerial Responsibilities • 5 to 10 direct reports Education and Experience Required • A combined minimum of 9 years' higher education and\u002For work experience, including a minimum of 4 years' engineering and\u002For architecture experience and 3 years leadership experience • Capable of working on multiple projects of a complex nature • Proficiency with project management, word processing and spreadsheet applications • Complete understanding of the system development life cycle • Excellent problem-solving skills to assist in issue resolution • Familiar with application development software and hardware platforms • Excellent verbal and written communication skills • Excellent analytical skills • Excellent decision-making skills • Strong project management skills • Strong presentation skills • Experience encouraging teamwork and serving as role model when leading and directing others • Understanding of technical, business and operational impacts of a project or problem • Experience with Site Reliability Engineering principles, operational excellence, and production support practices • Experience leading technical teams supporting highly available customer-facing applications • Experience with application monitoring, observability, logging, alerting, and incident management processes • Knowledge of service reliability metrics including SLOs, SLAs, availability, performance, and resiliency objectives • Experience supporting distributed systems, cloud-based platforms, or modern application architectures • Experience supporting Microsoft Azure environments and cloud-native technologies • Experience with Infrastructure as Code (IaC) tools such as Terraform • Experience implementing and supporting CI\u002FCD pipelines and deployment automation practices • Experience with source control, artifact management, and software delivery tooling such as GitLab and Artifactory • Knowledge of release engineering, deployment automation, and production release governance practices • Understanding of high-availability deployment models, including Active-Active architecture and zero-downtime deployment strategies • Experience collaborating with cross-functional technology and business stakeholders Education and Experience Preferred • Bachelor's degree • Minimum of 10 years' technology management or large program leadership experience • Extensive application and product knowledge experience with skills, application(s) and functions of technology area led • Subject Matter Expert understanding of applications supported with an advanced knowledge of interfacing\u002Fintegrated applications • Understanding of multiple business areas' functions • Proven mentoring and leadership capabilities • Experience with skills, application(s) and functions of technology area • Good understanding of the Bank's application framework • Aware of the Bank's business plan and strategic objectives with ability to shape direction • Self-motivated and able to motivate others • Understanding business(es) supported and its terminology • Experience supporting Digital Banking, financial services, or other mission-critical customer-facing platforms • Experience with Java, Spring Boot, web application architectures, APIs, and modern digital platforms • Experience establishing observability, monitoring, release management, release engineering, and operational governance frameworks • Experience supporting enterprise-scale applications hosted in Microsoft Azure environments • Experience designing and implementing Infrastructure as Code solutions using Terraform • Hands-on experience with GitLab, Artifactory, CI\u002FCD platforms, and DevOps automation practices • Experience developing and maturing release engineering functions, deployment standards, and software delivery governance • Knowledge of modern deployment strategies including Blue\u002FGreen deployments, Canary releases, feature flagging, and progressive delivery techniques • Knowledge of fault-tolerant architectures, resiliency engineering, disaster recovery, and high-availability design patterns • Experience building and operating highly available systems leveraging Active-Active deployment architectures • Experience driving technology modernization and platform transformation initiatives • Strong background in production operations, incident response, root cause analysis, and continuous improvement programs • Knowledge of DevOps, Platform Engineering, and Site Reliability Engineering practices in large-scale enterprise environments Why This Opportunity This is a highly visible leadership position supporting one of M&T Bank's highest-priority technology areas. You'll have the opportunity to shape the reliability strategy for Digital Banking, influence modernization initiatives, drive cloud and platform transformation efforts, and lead a team responsible for the systems customers depend upon every day for online and mobile banking. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $128,100.00 - $213,500.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Wilmington, Delaware, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice",{"@type":18,"name":19},"Organization","001 Manufacturers and Traders Trust Co","2026-09-29","2027-09-29",[23],{"@type":24,"address":25,"geo":30},"Place",{"@type":26,"addressLocality":27,"addressCountry":28,"addressRegion":29},"PostalAddress","Wilmington","US","Delaware",{"@type":31,"latitude":32,"longitude":33},"GeoCoordinates",39.744655,-75.5483909,"ONSITE",[36],"PERMANENT",[38],"Financial Services \u002F Banking",[40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63,64,65,66,67,68,69,70,71,72,73,74,75,76,77,78,79,80,81,82,83,84,85,86,87,88,89,90,91,92,93,94,95,96,97,98,99,100,101,102,103,104,105],"Microsoft Azure","Terraform","GitLab","Artifactory","CI\u002FCD","Java","Spring Boot","APIs","DevOps","Observability Tools","Monitoring Tools","Logging Tools","Alerting Tools","Incident Management Systems","Project Management Software","Word Processing","Spreadsheet Applications","Leadership","Communication","Problem-Solving","Analytical 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Management",{"@type":107,"currency":108,"value":109},"MonetaryAmount","USD",{"@type":110,"minValue":111,"maxValue":112,"unitText":113},"QuantitativeValue",128100,213500,"YEAR",[32],[33],"permanent",[118],"FULL_TIME",[118],"onsite","estimated",[123,124],"Competitive benefits including medical and retirement","Forty hours of paid volunteer time each year",[123,124],"financial services \u002F banking",[128],"001, wilmington, de, united states of america",[130],"Wilmington, Delaware, USA",[],[27],[],[135],"USA",[28],"Join M&T Bank's Digital Banking organization and play a critical leadership role in ensuring the reliability, resiliency, and performance of the platforms our customers depend on every day.\n\nAs Engineering Team Lead, Site Reliability Engineering (SRE), you will lead a team of engineers responsible for the stability and operational excellence of M&T's online and mobile banking platforms, supporting millions of customer interactions across digital channels.\n\nThis role is ideal for a technology leader who thrives in a highly visible, customer-impacting environment and is passionate about building highly available, resilient systems.\n\nYou will drive Site Reliability Engineering best practices, observability strategies, incident management processes, service-level performance, and release engineering practices while helping the organization modernize its digital banking ecosystem.\n\nWorking across both legacy and modern platforms, you will partner with engineering, architecture, infrastructure, and business teams to improve reliability, scalability, and customer experience.\n\nThe successful candidate will combine strong technical expertise in cloud-native and distributed systems, Microsoft Azure, Infrastructure as Code (IaC), CI\u002FCD automation, and modern release engineering practices with proven leadership capabilities, helping shape the future of digital banking through operational excellence, automation, resiliency engineering, and continuous improvement.\n\n## Primary Responsibilities\n\n- Lead a team of Site Reliability Engineers responsible for the availability, resiliency, performance, and operational health of M&T's Digital Banking platforms.\n- Drive implementation and adoption of Site Reliability Engineering best practices, including service level objectives (SLOs), service level agreements (SLAs), error budgets, observability, monitoring, and automation.\n- Partner with engineering teams to design, build, and support highly available and fault-tolerant applications and services.\n- Establish and mature incident management, problem management, root cause analysis, and operational readiness processes.\n- Develop and execute strategies that improve platform stability, reliability, scalability, and customer experience across mobile and online banking channels.\n- Lead reliability initiatives supporting both legacy platforms and modern technology stacks as Digital Banking continues its transformation journey.\n- Oversee release readiness, production support activities, release governance, and operational governance for customer-facing applications.\n- Partner with business and technology stakeholders to prioritize reliability investments and align operational objectives with business goals.\n- Monitor application health, performance metrics, and customer-impacting incidents while driving continuous service improvements.\n- Serve as a subject matter expert for observability, monitoring, reliability engineering, release engineering, and operational excellence.\n- Drive adoption of cloud engineering and reliability best practices across Microsoft Azure environments.\n- Partner with engineering teams to implement and maintain Infrastructure as Code (IaC) solutions utilizing Terraform and automated platform provisioning practices.\n- Lead continuous improvement of software delivery processes through GitLab, Artifactory, CI\u002FCD automation, and deployment pipeline optimization.\n- Establish and oversee release engineering practices, including release readiness, deployment governance, rollback procedures, and production validation processes.\n- Design and promote resilient deployment strategies including Active-Active architectures, Blue\u002FGreen deployments, Canary releases, and other progressive delivery methodologies.\n- Guide and mentor engineers while fostering a culture of accountability, innovation, collaboration, and continuous learning.\n- Manage staffing plans, workload allocation, team development, and resource planning across multiple initiatives.\n- Evaluate emerging technologies, vendor solutions, and industry trends to improve operational efficiency and engineering effectiveness.\n- Ensure adherence to enterprise architecture standards, technology governance processes, and operational risk requirements.\n- Manage project priorities, delivery timelines, and technology investments within assigned areas.\n- Build strong partnerships across Digital Banking, Engineering, Infrastructure, Architecture, Risk, and Product organizations.\n- Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management, and terminations.\n- Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.\n- Promote an environment that supports belonging and reflects the M&T Bank brand.\n- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.\n- Complete other related duties as assigned.\n\n## Scope of Responsibilities\n\nOversees a team where the majority of employees are Site Reliability Engineers, Software Engineers, and technical individual contributors supporting Digital Banking platforms. Responsible for the reliability, observability, operational excellence, release management, deployment governance, and supportability of customer-facing online and mobile banking applications.\n\n## Supervisory\u002FManagerial Responsibilities\n\n- 5 to 10 direct reports\n\n## Education and Experience Required\n\n- A combined minimum of 9 years' higher education and\u002For work experience, including a minimum of 4 years' engineering and\u002For architecture experience and 3 years leadership experience\n- Capable of working on multiple projects of a complex nature\n- Proficiency with project management, word processing and spreadsheet applications\n- Complete understanding of the system development life cycle\n- Excellent problem-solving skills to assist in issue resolution\n- Familiar with application development software and hardware platforms\n- Excellent verbal and written communication skills\n- Excellent analytical skills\n- Excellent decision-making skills\n- Strong project management skills\n- Strong presentation skills\n- Experience encouraging teamwork and serving as role model when leading and directing others\n- Understanding of technical, business and operational impacts of a project or problem\n- Experience with Site Reliability Engineering principles, operational excellence, and production support practices\n- Experience leading technical teams supporting highly available customer-facing applications\n- Experience with application monitoring, observability, logging, alerting, and incident management processes\n- Knowledge of service reliability metrics including SLOs, SLAs, availability, performance, and resiliency objectives\n- Experience supporting distributed systems, cloud-based platforms, or modern application architectures\n- Experience supporting Microsoft Azure environments and cloud-native technologies\n- Experience with Infrastructure as Code (IaC) tools such as Terraform\n- Experience implementing and supporting CI\u002FCD pipelines and deployment automation practices\n- Experience with source control, artifact management, and software delivery tooling such as GitLab and Artifactory\n- Knowledge of release engineering, deployment automation, and production release governance practices\n- Understanding of high-availability deployment models, including Active-Active architecture and zero-downtime deployment strategies\n- Experience collaborating with cross-functional technology and business stakeholders\n\n## Education and Experience Preferred\n\n- Bachelor's degree\n- Minimum of 10 years' technology management or large program leadership experience\n- Extensive application and product knowledge experience with skills, application(s) and functions of technology area led\n- Subject Matter Expert understanding of applications supported with an advanced knowledge of interfacing\u002Fintegrated applications\n- Understanding of multiple business areas' functions\n- Proven mentoring and leadership capabilities\n- Experience with skills, application(s) and functions of technology area\n- Good understanding of the Bank's application framework\n- Aware of the Bank's business plan and strategic objectives with ability to shape direction\n- Self-motivated and able to motivate others\n- Understanding business(es) supported and its terminology\n- Experience supporting Digital Banking, financial services, or other mission-critical customer-facing platforms\n- Experience with Java, Spring Boot, web application architectures, APIs, and modern digital platforms\n- Experience establishing observability, monitoring, release management, release engineering, and operational governance frameworks\n- Experience supporting enterprise-scale applications hosted in Microsoft Azure environments\n- Experience designing and implementing Infrastructure as Code solutions using Terraform\n- Hands-on experience with GitLab, Artifactory, CI\u002FCD platforms, and DevOps automation practices\n- Experience developing and maturing release engineering functions, deployment standards, and software delivery governance\n- Knowledge of modern deployment strategies including Blue\u002FGreen deployments, Canary releases, feature flagging, and progressive delivery techniques\n- Knowledge of fault-tolerant architectures, resiliency engineering, disaster recovery, and high-availability design patterns\n- Experience building and operating highly available systems leveraging Active-Active deployment architectures\n- Experience driving technology modernization and platform transformation initiatives\n- Strong background in production operations, incident response, root cause analysis, and continuous improvement programs\n- Knowledge of DevOps, Platform Engineering, and Site Reliability Engineering practices in large-scale enterprise environments\n\n## Why This Opportunity\n\nThis is a highly visible leadership position supporting one of M&T Bank's highest-priority technology areas. You'll have the opportunity to shape the reliability strategy for Digital Banking, influence modernization initiatives, drive cloud and platform transformation efforts, and lead a team responsible for the systems customers depend upon every day for online and mobile banking.\n\nM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $128,100.00 - $213,500.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.\n\n## Location\n\nWilmington, Delaware, United States of America\n\nGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve.\n\nM&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more.\n\nReady to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance.\n\nM&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. 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