[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-search-\u002Fen-us\u002Fcompany\u002Fhowden-us-services-llc?page=2":3,"all-featured-jobs-us":6,"company-filters-\u002Fen-us\u002Fcompany\u002Fhowden-us-services-llc?page=2":9,"company-howden-us-services-llc-en-us":170},{"total":4,"jobs":5},15,[],{"total":7,"jobs":8},0,[],{"industry":10,"employment_type":14,"expertise_skills":23,"it_skills":99,"salary_currency":164,"processed_working_hours":167},[11],{"key":12,"label":13,"count":4},"insurance","Insurance",[15,19],{"key":16,"label":17,"count":18},"permanent","PERMANENT",14,{"key":20,"label":21,"count":22},"contract","CONTRACT",1,[24,28,32,35,38,41,44,47,51,54,57,60,63,66,69,72,75,78,81,84,87,90,93,96],{"key":25,"label":26,"slug":25,"count":27},"account-management","Account Management",4,{"key":29,"label":30,"slug":29,"count":31},"requirements-gathering","Requirements Gathering",3,{"key":33,"label":34,"slug":33,"count":31},"process-improvement","Process Improvement",{"key":36,"label":37,"slug":36,"count":31},"project-management","Project management",{"key":39,"label":40,"slug":39,"count":31},"change-management","Change Management",{"key":42,"label":43,"slug":42,"count":31},"sales","Sales",{"key":45,"label":46,"slug":45,"count":31},"regulatory-compliance","Regulatory Compliance",{"key":48,"label":49,"slug":48,"count":50},"waterfall-methodology","Waterfall Methodology",2,{"key":52,"label":53,"slug":52,"count":50},"market-research","Market Research",{"key":55,"label":56,"slug":55,"count":50},"uat-planning","Uat Planning",{"key":58,"label":59,"slug":58,"count":50},"client-advisory","Client Advisory",{"key":61,"label":62,"slug":61,"count":50},"hybrid-project-delivery","Hybrid Project Delivery",{"key":64,"label":65,"slug":64,"count":50},"certificates-of-insurance","Certificates Of Insurance",{"key":67,"label":68,"slug":67,"count":50},"agile-methodology","Agile Methodology",{"key":70,"label":71,"slug":70,"count":50},"insurance-brokerage","Insurance Brokerage",{"key":73,"label":74,"slug":73,"count":50},"business-analysis","Business Analysis",{"key":76,"label":77,"slug":76,"count":50},"pmo-governance","Pmo Governance",{"key":79,"label":80,"slug":79,"count":50},"cross-selling","Cross-Selling",{"key":82,"label":83,"slug":82,"count":50},"employee-benefits-consulting","Employee Benefits Consulting",{"key":85,"label":86,"slug":85,"count":50},"portfolio-reporting","Portfolio Reporting",{"key":88,"label":89,"slug":88,"count":50},"carrier-negotiations","Carrier Negotiations",{"key":91,"label":92,"slug":91,"count":50},"policy-administration","Policy Administration",{"key":94,"label":95,"slug":94,"count":50},"process-documentation","Process Documentation",{"key":97,"label":98,"slug":97,"count":50},"benchmarking","Benchmarking",[100,104,107,110,113,116,119,122,125,128,131,134,137,140,143,146,149,152,155,158,161],{"key":101,"label":102,"slug":101,"count":103},"ms-excel","MS Excel",6,{"key":105,"label":106,"slug":105,"count":103},"ms-powerpoint","MS PowerPoint",{"key":108,"label":109,"slug":108,"count":27},"ms-word","MS Word",{"key":111,"label":112,"slug":111,"count":31},"agency-management-systems","Agency Management Systems",{"key":114,"label":115,"slug":114,"count":31},"ms-outlook","MS Outlook",{"key":117,"label":118,"slug":117,"count":31},"mondaycom","Monday.Com",{"key":120,"label":121,"slug":120,"count":31},"ms-office","MS Office",{"key":123,"label":124,"slug":123,"count":50},"project-management-software","Project Management Software",{"key":126,"label":127,"slug":126,"count":50},"applied-epic","Applied Epic",{"key":129,"label":130,"slug":129,"count":50},"epic","Epic",{"key":132,"label":133,"slug":132,"count":22},"reporting-platforms","Reporting Platforms",{"key":135,"label":136,"slug":135,"count":22},"data-driven-tools","Data-Driven Tools",{"key":138,"label":139,"slug":138,"count":22},"uat-testing","Uat Testing",{"key":141,"label":142,"slug":141,"count":22},"automation-tools","Automation Tools",{"key":144,"label":145,"slug":144,"count":22},"process-mapping-tools","Process Mapping Tools",{"key":147,"label":148,"slug":147,"count":22},"salesforce","Salesforce",{"key":150,"label":151,"slug":150,"count":22},"project-portfolio-management-tools","Project Portfolio Management Tools",{"key":153,"label":154,"slug":153,"count":22},"microsoft-visio","Microsoft Visio",{"key":156,"label":157,"slug":156,"count":22},"ams360","Ams360",{"key":159,"label":160,"slug":159,"count":22},"portfolio-management-tools","Portfolio Management Tools",{"key":162,"label":163,"slug":162,"count":22},"crm-systems","Crm Systems",[165],{"key":166,"label":166,"count":4},"USD",[168],{"key":169,"label":169,"count":4},"FULL_TIME",{"name":171,"slug":172,"logo_url":173,"id":174,"jobs":175,"description_de":173,"description_en":173,"industry":173,"headquarters_city":173,"headquarters_country_iso":173,"latitude":173,"longitude":173,"website_url":173,"raw_street":173,"raw_city":173,"raw_zip_code":173,"raw_country":173,"raw_legal_form":173,"raw_bafin_id":173,"raw_trade_names":173,"raw_permissions":173,"translations":173},"Howden US Services LLC","howden-us-services-llc",null,4292,[176,182,186,191,194,199,205,211,216,222,227,233,238,244,250,256,262,267,272,277,282,287,292,297,302,307,311,316,321,327,332,338,344,349,355,360,365,370,376,382,388],{"id":177,"slug":178,"title":179,"location":173,"raw_job_location_address_addressLocality":180,"raw_hiringOrganization_logo_url":173,"raw_description":181},73265,"billing-relationship-associate-howden-us-services-llc","Billing Relationship Associate","Charlotte – 121 West Trade Street","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking a Billing Relationship Associate in Charlotte, NC with a hybrid work schedule. The Billing Relationship Associate is responsible for supporting billing activities within the US Regional Business Service Center. This role ensures accuracy, timeliness, and compliance in the preparation and delivery of client and carrier invoices. The Analyst works closely with account management and accounting teams to coordinate payment terms, resolve issues, and maintain strong financial controls. What will you be doing? Invoice Management Request, review, and ensure accurate and timely delivery of client and carrier invoices. Coordinate billing allocations based on client and carrier instructions. Process fee agreements and manage internal fee allocations in alignment with client and carrier requirements. Calculate surplus lines tax obligations accurately and in accordance with state regulations. Financial Coordination & Compliance Align with accounting to confirm carrier payment terms and ensure smooth payment processing. Coordinate and maintain SOX compliance documentation to support billing and audit requirements. Identify and resolve accounting discrepancies related to billing and payments. Premium Finance & Audit Support Request and obtain premium finance quotes for viable accounts. Review carrier audits for accuracy and partner on corrective actions as needed. Key Skills & Competencies Organizational Skills: Ability to manage multiple tasks, deadlines, and record-keeping systems.  Attention to Detail: Crucial for accurately preparing and verifying documentation for applications and compliance.  Financial Acumen: Understanding of billing practices, allocations, and premium financing processes. Communication Skills: Ability to work effectively with account teams, accounting, and carriers to resolve issues. Regulatory Knowledge: Familiarity with SOX compliance standards and audit requirements. Technical Skills: Proficiency with Microsoft Excel and billing\u002Finsurance systems (e.g. Epic, AMS360, or similar) Problem-Solving: Skilled at investigating discrepancies and identifying corrective actions. What are we looking for? Qualifications: Bachelor’s degree in Accounting, Finance, Business, or related field; or equivalent work experience. 2+ years of billing, accounting, or insurance operations experience. Familiarity with insurance billing practices, fee agreements, and premium financing preferred. Knowledge of SOX controls or financial compliance processes a plus Compensation and Benefits   The expected base salary range for this role is $50,000 - $70,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":183,"slug":184,"title":179,"location":173,"raw_job_location_address_addressLocality":180,"raw_hiringOrganization_logo_url":173,"raw_description":185},73266,"billing-relationship-associate-howden-us-services-llc-2","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking a Billing Relationship Associate in Charlotte, NC with a hybrid work schedule. The Billing Relationship Associate is responsible for supporting billing activities within the US Regional Business Service Center. This role ensures accuracy, timeliness, and compliance in the preparation and delivery of client and carrier invoices. The Analyst works closely with account management and accounting teams to coordinate payment terms, resolve issues, and maintain strong financial controls. What will you be doing? Invoice Management Request, review, and ensure accurate and timely delivery of client and carrier invoices. Coordinate billing allocations based on client and carrier instructions. Process fee agreements and manage internal fee allocations in alignment with client and carrier requirements. Calculate surplus lines tax obligations accurately and in accordance with state regulations. Financial Coordination & Compliance Align with accounting to confirm carrier payment terms and ensure smooth payment processing. Coordinate and maintain SOX compliance documentation to support billing and audit requirements. Identify and resolve accounting discrepancies related to billing and payments. Premium Finance & Audit Support Request and obtain premium finance quotes for viable accounts. Review carrier audits for accuracy and partner on corrective actions as needed. Key Skills & Competencies Organizational Skills: Ability to manage multiple tasks, deadlines, and record-keeping systems.  Attention to Detail: Crucial for accurately preparing and verifying documentation for applications and compliance.  Financial Acumen: Understanding of billing practices, allocations, and premium financing processes. Communication Skills: Ability to work effectively with account teams, accounting, and carriers to resolve issues. Regulatory Knowledge: Familiarity with SOX compliance standards and audit requirements. Technical Skills: Proficiency with Microsoft Excel and billing\u002Finsurance systems (e.g. Epic, AMS360, or similar) Problem-Solving: Skilled at investigating discrepancies and identifying corrective actions. What are we looking for? Qualifications: Bachelor’s degree in Accounting, Finance, Business, or related field; or equivalent work experience. 2+ years of billing, accounting, or insurance operations experience. Familiarity with insurance billing practices, fee agreements, and premium financing preferred. Knowledge of SOX controls or financial compliance processes a plus Compensation and Benefits The expected base salary range for this role is $50,000 - $70,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":187,"slug":188,"title":189,"location":173,"raw_job_location_address_addressLocality":180,"raw_hiringOrganization_logo_url":173,"raw_description":190},73267,"direct-bill-specialist-howden-us-services-llc","Direct Bill Specialist","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking a Direct Bill Specialist in Charlotte, NC with a hybrid work schedule. ROLE SUMMARY The Direct Bill Specialist will provide day-to-day Direct Bill processing and reconciliation support, principally for Howden US, with a focus on Health & Benefits and Private Client portfolios. This role ensures carrier and vendor statements are collected, reconciled, and processed accurately and on time; investigates billing and commission discrepancies; monitors aging and unapplied cash; and maintains complete, accurate records within the agency management system. Working closely with carriers, finance, and operations teams to ensure accurate commission posting and revenue recognition, transparent reporting, timely escalation, and high-quality stakeholder service. What will you be doing? Operational Responsibilities Collect carrier and vendor statements and complete timely, accurate processing and reconciliation within agreed timelines, escalating exceptions where required. Reconcile carrier commission statements to agency management system records and ensure commissions are posted and applied to the correct policy and client accounts. Investigate and resolve billing, commission, and reconciliation discrepancies in partnership with carriers and internal stakeholders. Monitor Direct Bill aging, outstanding balances, and unapplied cash, following through with carriers and internal teams to resolve past-due or at-risk items. Maintain carrier portal access and credentials and download statements on schedule to support reconciliation, month-end processing, and reporting requirements. Coordinate and steer prioritization with offshore reconciliation partners and operations teams to ensure timely issue resolution. Respond to business and customer requirements with agility, professionalism, and sound judgment, while upholding the highest ethical standards in all interactions. Reporting & Projects Maintain accurate, up-to-date system records and support Direct Bill accounting operations, KPI reporting, and management information. Use data-driven insights to prioritize aging and reconciliation activity, identify escalation needs, and communicate risks and progress clearly. Support assigned initiatives and actively contribute to cross-functional process improvement projects. Perform and validate account reconciliations with carriers, markets, and clients, ensuring issues are identified, investigated, and resolved efficiently and accurately. Respond to Direct Bill and account-related inquiries promptly and in line with defined service standards. Compliance, Governance & Market Awareness Ensure compliance with company policies, procedures, and all applicable legal and regulatory requirements. Stay informed of relevant legal, regulatory, and market changes affecting the role and the business. What are we looking for? Qualifications: Skills & Abilities In-depth understanding of the Direct Bill lifecycle, including carrier and vendor statement collection, reconciliation, commission posting, aging management, and unapplied cash resolution within an agency management system; hands-on Applied Epic tactical experience is highly desirable. 2+ years of experience in Direct Bill, insurance accounting, commission reconciliation, or comparable accounting operations, preferably within an agency environment. Experience collaborating with offshore or cross-functional partners is a plus. Results-oriented professional with the ability to execute independently, manage Direct Bill and accounting processes accurately, and deliver high-quality outcomes in a fast-paced environment. Strong analytical and problem‑solving skills, with the ability to interpret, manipulate, and draw insights from financial and operational data to identify trends, risks, and solutions. Solution‑oriented mindset, capable of prioritizing tasks, resolving issues efficiently, and escalating appropriately when needed. Proven ability to interpret, implement, and consistently enforce policies, procedures, internal controls, and governance requirements. Clear, confident verbal and written communication skills, including the ability to translate data into actionable insights and influence outcomes. Collaborative team player and role model, contributing positively across functions and supporting shared objectives. Self‑motivated with a proactive approach to learning and continuous improvement. Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Compensation and Benefits   The expected base salary range for this role is $80,000 - $100,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":192,"slug":193,"title":189,"location":173,"raw_job_location_address_addressLocality":180,"raw_hiringOrganization_logo_url":173,"raw_description":190},73269,"direct-bill-specialist-howden-us-services-llc-2",{"id":195,"slug":196,"title":197,"location":173,"raw_job_location_address_addressLocality":180,"raw_hiringOrganization_logo_url":173,"raw_description":198},73272,"head-of-certificate-operations-howden-us-services-llc","Head of Certificate Operations","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking a Head of Certificate Operations in Charlotte, NC with a hybrid work schedule. ROLE SUMMARY The Head of Certificate Operations is responsible for leading Howden US Certificate and Auto-ID functions, ensuring that client insurance certificates are issued, transferred, and delivered with accuracy, timeliness, and regulatory compliance. This role sets the strategic direction and governance standards for the issuance of Certificates of Insurance (COIs) and Auto ID cards, as well as steering the future state process to be enabled through automation. The Head of Certificate Operations partners closely with operational leaders, technology teams, transfer agents, DTC, clearing firms, and client service executives to drive process efficiency, automation, and exceptional client experience at scale. You will oversee a team of managers and analysts, providing leadership, coaching, and guidance to ensure consistency, quality, and continuous improvement across all business units. What will you be doing? Strategy, Process & Governance Define and execute the strategy for proof of insurance issuance across all business units. Establish governance frameworks, SLAs, and performance metrics to ensure efficiency, consistency, and compliance. Partner with operational and functional leaders to align proof of insurance delivery with enterprise objectives and service standards. Develop policies, controls, and audit-ready procedures that ensure compliance with regulatory, carrier, and client requirements. Provide management reporting on volumes, aging, exceptions, and regulatory metrics. Present findings and risk exposure updates to senior management and risk committees. Support internal and external audits, including SOC reports and regulatory examinations. Regulatory & Compliance Oversight Oversee adherence to state, carrier, and regulatory requirements related to proof of insurance documentation. Maintain enterprise-level visibility into audit trails, exception management, and remediation activities. Partner with compliance and risk management functions to proactively identify and mitigate operational risks. Ensure readiness for internal and external audits through standardized documentation and governance. Service Delivery Leadership Oversee end-to-end delivery of Certificates of Insurance and Auto ID issuance through Client Experience Center. Manage capacity planning, resource allocation, and service scalability across high-volume workflows. Monitor performance through dashboards and KPIs (e.g., turnaround times, accuracy rates, SLA adherence, client satisfaction). Serve as an escalation point for critical issues, coordinating with carriers and account teams to ensure resolution. Ensure quality assurance through proactive review, trend analysis, and root cause resolution. Team Leadership & People Management Oversee talent strategy: hire, train, and develop certificate operations staff across issuance, transfer, and related functions. Set performance standards and service-level agreements (SLAs) for processing turnaround times. Manage workflow distribution and staffing across issuance, transfer, and reorganization-adjacent teams. Foster cross-training between certificate operations and related back-office functions (reorg, dividends, proxy). Technology & Process Improvement Drive automation of manual certificate workflows, including digitization and straight-through processing initiatives. Active ownership and participation in technology builds and enhancements to support Certificate Operations including testing, capability feedback and future state operating model transformation. Participate as relates to certificates of insurance in the the development of a client portal Stakeholder & Client Interaction Act as point of escalation for institutional and retail client issues involving certificates. Interact with clients and prospects on capabilities, strategy and operations related to certificates of insurance as requested. Coordinate with Legal and Compliance with regard to strategy or issues arising out of certificate issuance. Key Skills & Competencies Enterprise Leadership: Proven ability to lead large-scale operations teams, across multiple regions and verticals. Process Ownership & Operational Excellence: Ability to define, standardize, elevate, and govern scalable end-to-end processes, driving sustainable solutions across people, process, and technology while ensuring operational efficiency and continuous improvement. Risk & Compliance Awareness: Strong understanding of carrier, regulatory, and documentation requirements as they relate to Certificates. Strategic Partnership: Ability to collaborate effectively with business, compliance, and technology stakeholders. Analytical Acumen: Proficiency in using performance data to drive decision-making and process optimization. Change Leadership: Experience leading transformation within shared service or COE environments. What are we looking for? Qualifications: Bachelor’s degree in Business, Operations, or Insurance; MBA or relevant advanced degree preferred. 8–12 years of experience in insurance operations, shared services, or enterprise process management. At least 3–5 years in a senior leadership role overseeing certificate process ownership. Proven success implementing governance, automation, and continuous improvement initiatives. Experience with insurance systems (e.g., Epic, CSR24, AMS360, or equivalent platforms). Experience with technology build to support business needs. Proven people-management experience leading operations teams of 10+ employees. Strong analytical, organizational, and vendor-management skills. Excellent written and verbal communication skills, with experience presenting to senior management. Compensation and Benefits   The expected base salary range for this role is $170,000 - $200,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":200,"slug":201,"title":202,"location":173,"raw_job_location_address_addressLocality":203,"raw_hiringOrganization_logo_url":173,"raw_description":204},73357,"head-of-us-real-estate-howden-us-services-llc","Head of US Real Estate","Miami- 600 Brickell Avenue","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking the Head of Real Estate – Americas, US based, preferably East Coast with a hybrid work schedule. ROLE SUMMARY The Head of Real Estate – Americas is responsible for leading and delivering Howden’s Corporate Real Estate strategy across North and South America. The role will act as the senior regional representative for Corporate Real Estate, partnering closely with divisional leadership, finance, HR, IT, procurement and external service providers to ensure that the business has the right locations, workplaces and services to support ongoing growth. The successful candidate will oversee all aspects of the Americas portfolio, including portfolio strategy, lease transactions, workplace delivery, capital projects, facilities management governance, supplier management and real estate financial performance. The role forms part of the Global Corporate Real Estate leadership team and reports directly to the Global Head of Corporate Real Estate. The role will be instrumental in helping Howden scale its presence across the Americas whilst implementing consistent governance, data-driven decision making, workplace standards and cost optimisation initiatives across the region. What will you be doing? Regional Real Estate Leadership Act as the senior Corporate Real Estate lead across the Americas. Develop and execute the regional real estate strategy aligned to global objectives. Establish trusted partnerships with divisional leadership teams. Provide strategic guidance on portfolio decisions, workplace strategy and growth plans. Drive standardisation of processes, governance and reporting across the region. Portfolio Strategy & Transactions Manage the Americas real estate portfolio, ensuring alignment with business growth plans. Lead location strategy and portfolio optimisation initiatives. Oversee acquisitions, renewals, renegotiations, disposals and lease exits. Develop market-specific occupancy and workplace strategies. Support business integrations, acquisitions and consolidations. Ensure all real estate decisions align with corporate governance requirements. Capital Projects & Workplace Delivery Oversee delivery of all regional capital projects, office openings, relocations and refurbishments. Ensure projects are delivered safely, on time and within budget. Manage project pipelines, capital forecasts and business cases. Drive workplace standards and consistency across the region. Partner with project delivery teams to ensure successful project execution and stakeholder satisfaction. Facilities Management & Operations Establish and oversee the Americas facilities management operating model. Drive consistency in service delivery across hard and soft FM services. Oversee operational readiness for all new office locations. Ensure compliance with company policies and regulatory requirements. Implement service performance measures and continuous improvement initiatives. Financial Management & Governance Own regional real estate operating and capital budgets. Monitor and report portfolio performance, occupancy costs and project expenditure. Deliver forecasting, benchmarking and cost optimisation initiatives. Ensure robust governance and approval processes are followed. Lead regional steering committees and executive reporting. Supplier & Partner Management Manage relationships with brokerage, lease administration, project management and facilities management partners. Develop supplier strategies that improve value, quality and consistency. Lead vendor performance reviews and commercial negotiations. Ensure effective contract management and service governance. Data, Reporting & Workplace Analytics Drive adoption of data-led decision making across the portfolio. Maintain visibility of portfolio performance, occupancy, utilisation and financial metrics. Develop executive-level reporting and regional dashboards. Ensure portfolio information is complete, accurate and aligned with global standards. What are we looking for? Qualifications: Experience & Expertise Significant experience leading Corporate Real Estate functions across the Americas. Strong track record managing large and complex property portfolios. Experience in portfolio strategy, transactions, lease negotiations and workplace delivery. Demonstrable success delivering major office projects and workplace transformations. Experience managing outsourced service providers and strategic supplier relationships. Experience operating within fast-paced, high-growth businesses. Skills & Competencies Strategic thinker with strong commercial acumen. Exceptional stakeholder management and influencing skills. Strong financial and analytical capabilities. Effective negotiator with experience managing complex transactions. Excellent communication and executive presentation skills. Ability to balance strategic priorities with operational delivery. Leadership Attributes Collaborative and highly credible leader. Comfortable operating in an entrepreneurial environment. Results-oriented with strong execution focus. Able to build high-performing teams and develop talent. Resilient and adaptable in a continually evolving business environment. Key Measures of Success Delivery of the Americas real estate strategy. Portfolio optimisation and cost efficiency improvements. Successful delivery of capital projects and workplace initiatives. Forecast accuracy and budget management. Stakeholder satisfaction across supported divisions. Improved visibility and governance of portfolio performance. Consistent service delivery standards across the Americas. Successful implementation of workplace and facilities management operating models. Compensation and Benefits   The expected base salary range for this role is $165,000 - $185,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":206,"slug":207,"title":208,"location":173,"raw_job_location_address_addressLocality":209,"raw_hiringOrganization_logo_url":173,"raw_description":210},73365,"early-career-analyst-howden-us-services-llc","Early Career Analyst","New York (WeWork) - 430 Park Avenue, 5th Floor","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Financial Lines Group Financial Lines is one of the most dynamic and fast-evolving areas of the insurance industry. It focuses on protecting organizations against complex risks, from cyber-attacks and professional liability claims to regulatory investigations, management liability, and emerging technology exposures. As businesses continue to evolve and new risks emerge, Financial Lines professionals play a critical role in helping clients navigate uncertainty and make informed decisions. This creates a unique opportunity to combine analytical thinking, relationship building, and commercial problem-solving while working at the intersection of business, finance, technology, and risk. Whether advising a global financial institution, a fast-growing fintech, or an innovative digital asset company, you'll gain exposure to complex challenges that shape industries and economies around the world. Our Graduate Program You’ll join a 12-month development experience designed for recent graduates ready to build a meaningful career in insurance. From day one, you'll build an understanding of how different risks are assessed, placed, and managed, while developing the technical and commercial skills needed to advise clients effectively. You’ll gain experience across specialist areas including: Financial Institutions Cyber Directors & Officers Liability Throughout the program, you’ll develop the technical knowledge, commercial awareness, and professional skills needed to succeed in a broking career. Your experience will include structured learning, professional development workshops, networking opportunities, mentoring, and access to senior leaders through speaker events and interactive sessions. What you’ll be doing  Rotate across teams including Financial Institutions, Cyber, and Directors & Officers Liability, gaining broad exposure to Financial Lines insurance and claims. Support client accounts and learn how insurance programs are designed, marketed, and placed. Assist with presentations, submissions, renewal strategies, and other client deliverables. Research industries, emerging risks, and market trends to support client and placement activities. Build relationships with insurers and underwriters while developing an understanding of coverage structures and negotiations. Participate in client meetings, internal strategy discussions, and renewal planning sessions. Gain exposure to claims management, client servicing, and the broader insurance lifecycle. Develop the technical, commercial, and relationship-building skills needed for a successful career in broking. What are we looking for? You don't need previous insurance experience or technical knowledge - we'll provide the training and support to help you succeed. We're looking for recent graduates or students graduating soon from any degree discipline who are excited to learn, curious about business, and interested in understanding how organizations manage risk and navigate complex challenges. You'll thrive in this role if you are: On track to achieve, or have achieved, a cumulative GPA of 3.2 or above Curious, proactive, and eager to learn new concepts and skills. Adaptable and comfortable working in a fast-paced, evolving environment. A strong communicator who enjoys building relationships and collaborating with others. Motivated to take ownership of your work and contribute to team success. A problem-solver who approaches challenges with a positive, solutions-focused mindset. Resilient, organized, and able to manage multiple priorities effectively. To be eligible for this program, you must have unrestricted authorization to work in the United States. Why should you apply? Opportunity to complete fully funded professional and technical qualifications relevant for your role and career pathway. Excellent training and development schemes and accelerated career progression. 2 days allocated to take part in volunteering schemes. Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our Application Process Our application process is designed to help you show your potential, not to test what you already know! Online application form: This step is designed to be quick and straightforward and shouldn't take more than 5-10 minutes to complete. At this stage, we’ll ask for key information such as your education details, eligibility to work, and a copy of your résumé. Pre-recorded video interview: You will record your answers to a few questions using your phone or laptop, giving you the chance to tell us more about yourself in your own time in a relaxed setting. Interview Super Day: During the day, you’ll take part in a case study and interviews with colleagues from across the business, giving us the chance to learn more about your experiences, strengths, and motivations, while also giving you the opportunity to ask questions and explore whether the programme is the right fit for you. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":212,"slug":213,"title":214,"location":173,"raw_job_location_address_addressLocality":180,"raw_hiringOrganization_logo_url":173,"raw_description":215},73268,"claims-administration-representative-howden-us-services-llc","Claims Administration Representative","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking a Claims Administration Representative in Costa Mesa, CA or Charlotte, NC with a hybrid work schedule. ROLE SUMMARY The Claims Admin Representative in handling FNOL entry and core claims processing, for designated business units within Howden Specialty LLC, supporting the Claims Operations team, resolving day-to-day account and transaction queries, and keeping claim records accurate and up to date. The role also serves as a key point of connection between offshore partners and on-shore vertical and operations leadership, helping ensure work is routed correctly, communicated clearly, and escalated when needed. This candidate will support west coast clients and will be expected to maintain a 10a-6pm EST shift. What will you be doing? Operational Responsibilities Review, validate, and process First Notice of Loss (FNOL) submissions, ensuring claims are accurately established and documented in accordance with carrier and internal procedures. Provide timely support for claim and account-related inquiries, resolving routine issues while delivering a high standard of service to clients, carriers, and internal stakeholders. Maintain complete, accurate, and up-to-date claim files, documentation, and records to support compliance, audit readiness, and effective claim management. Monitor claim activity and key milestones, preparing regular reports and status updates on claim trends, aging, reserve movements, and outstanding issues. Coordinate with adjusters, carriers, brokers, and internal teams to facilitate claim progression, collect required information, and ensure timely resolution of outstanding matters. Identify, investigate, and escalate complex claim issues, coverage questions, service concerns, or financial discrepancies to the appropriate stakeholders. Respond promptly to urgent requests and high-priority claim matters, ensuring effective communication and resolution within established service standards. Support claims projects, process improvement initiatives, and operational activities that enhance efficiency, accuracy, and client experience. Adhere to all claims handling procedures, regulatory requirements, and internal controls while maintaining a strong focus on quality, accuracy, and customer service. Build and maintain productive relationships with clients, carriers, and internal business partners, serving as a reliable and professional point of contact throughout the claims lifecycle. Stakeholder and Client Relationship Build and maintain strong relationships with internal and external stakeholders, serving as a responsive point of contact when needed; this includes supporting Private Client and Health & Benefits. Respond to business and customer requirements with agility, professionalism, and sound judgment, while upholding the highest ethical standards in all interactions. Reporting & Projects Maintain accurate, up‑to‑date system records and deliver accounting operations, KPI reporting, and management information. Use data‑driven insights to steer execution priorities, identify escalation needs, and communicate effectively through clear data storytelling. Support assigned initiatives and actively contribute to cross‑functional projects. Perform account reconciliations with markets and clients, ensuring issues are identified, investigated, and resolved efficiently and accurately. Respond to account‑related inquiries promptly and in line with defined service standards. Compliance, Governance & Market Awareness Ensure compliance with company policies, procedures, and all applicable legal and regulatory requirements. Stay informed of relevant legal, regulatory, and market changes affecting the role and the business. What are we looking for? Qualifications: 2+ years of insurance claims handling experience, preferably within a brokerage or agency environment. Strong understanding of insurance principles, policy coverage, and the end-to-end claims lifecycle. Ability to independently manage a portfolio of claims, prioritize competing demands, and make sound decisions in a fast-paced environment. Excellent analytical, problem-solving, and investigative skills, with the ability to identify trends, assess risks, and develop effective solutions. Strong interpersonal, verbal, and written communication skills, with the ability to build and maintain productive relationships with clients, carriers, and internal stakeholders. Highly organized and detail-oriented, with the ability to manage multiple priorities, meet deadlines, and ensure accurate documentation and recordkeeping. Proven ability to interpret and apply policies, procedures, regulatory requirements, and internal controls while maintaining compliance and governance standards. Commercially minded and results-oriented, with a proactive and solution-focused approach to claim resolution and customer service. Experience collaborating across functions, including claims, finance, operations, and external partners; experience working with offshore teams is a plus. Demonstrated ability to mentor, support, and share knowledge with less experienced team members. Self-motivated team player committed to continuous improvement and delivering high-quality outcomes. Proficiency with agency management systems (Applied Epic experience preferred) and Microsoft Office applications, particularly Excel, Word, and PowerPoint. Flexibility to work 10:00 AM – 6:00 PM EST hours to accommodate West Coast clients Compensation and Benefits   The expected base salary range for this role is $60,000 - $80,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":217,"slug":218,"title":219,"location":173,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":173,"raw_description":221},73306,"operations-business-analyst-howden-us-services-llc","Operations Business Analyst","Home - USA","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Job Description What is the role? We are seeking an Operations Business Analyst to join our team for a 6-month contract assignment with a remote work schedule. ROLE SUMMARY We are seeking a Business Analyst to support the planning, execution, and governance of programs and projects across the US Retail business. This role sits within the PMO, reporting to the Head of PMO, and works in close partnership with Program Managers to ensure initiatives are delivered with rigor, clarity, and strong business insight. The Business Analyst will be responsible for translating business needs into structured requirements, supporting program delivery through analysis and documentation, and providing the analytical foundation that enables Program Managers to drive execution effectively. This is an excellent opportunity for an analytically strong professional who wants to operate at the intersection of business operations, technology, and transformation in a fast-scaling insurance brokerage. What will you be doing? Requirements and Business Analysis Elicit, document, and validate business requirements for assigned programs and projects in partnership with Program Managers and business stakeholders. Develop clear functional specifications, use cases, user stories, and acceptance criteria to support technology and process delivery teams. Conduct current-state analysis and gap assessments to support the design of future-state solutions. Support the development of business cases and initiative intake documentation in alignment with PMO standards. Program and Delivery Support Partner with Program Managers to support the execution of assigned programs, including tracking workstream progress, dependencies, risks, and issues. Develop and maintain program documentation, including project plans, status reports, RAID logs, and decision logs. Coordinate with cross-functional stakeholders to gather updates, resolve action items, and support meeting preparation and follow-through. Support UAT planning and execution, working with business teams and technology partners to validate that solutions meet requirements. Support change management activities for assigned programs, including stakeholder impact assessments, communication planning, and adoption tracking. Reporting and Governance Maintain accurate and timely project documentation in PMO tools (e.g., Monday.com) in accordance with governance standards. Support portfolio-level reporting by consolidating status, risks, and milestones across assigned programs. Contribute to benefits tracking and lessons learned documentation at program completion. Assist in the development and maintenance of PMO templates, tools, and standard operating procedures. Key Skills & Competencies Strong analytical and structured thinking skills with the ability to translate complex business needs into clear, actionable requirements. Excellent written and verbal communication skills, with experience producing clear documentation for diverse audiences. Proven ability to manage multiple tasks in a fast-paced environment with strong attention to detail. Collaborative and proactive, with the ability to build effective working relationships across business and technology teams. Comfortable operating with ambiguity and contributing to solution design in evolving environments. What are we looking for? Qualifications: 3–6 years of experience in a Business Analyst or project delivery role—preferably within insurance brokerage or a related financial services environment. Experience supporting technology implementations or business transformation programs. Familiarity with Agile, waterfall, or hybrid project delivery methodologies. Proficiency with project management and portfolio tools (e.g., Monday.com, or similar). Bachelor’s degree in Business, Operations, Information Systems, or a related field. CBAP, PMI-PBA, or equivalent business analysis certification is a plus. Compensation and Benefits   The expected hourly rate for this role is $62-$72\u002Fhr; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Fixed Term Contract (Fixed Term) Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":223,"slug":224,"title":225,"location":173,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":173,"raw_description":226},73309,"process-design-and-governance-specialist-howden-us-services-llc","Process Design and Governance Specialist","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Function: Operations Excellence \u002F Business Process Management Reports To: Head of Business Services Location: Remote Position Summary The Process Design and Governance Specialist is responsible for designing, documenting, and governing end-to-end business processes across the brokerage's global operations. This role ensures that processes supporting placement, claims, underwriting support, compliance, and client servicing are standardized, efficient, well-controlled, and compliant with regulatory requirements across the jurisdictions in which the firm operates. The role acts as a bridge between operations, technology, risk\u002Fcompliance, and regional leadership to embed consistent, scalable, and auditable ways of working. Key Responsibilities Process Design Lead the design and redesign of core operational processes (new business placement, renewals, mid-term adjustments, claims handling, endorsements, certificate issuance, accounting\u002Fsettlement) to improve efficiency, consistency, and client experience. Develop process maps, standard operating procedures (SOPs), workflow documentation, and RACI models for global and regional teams. Partner with technology and digital teams to translate process requirements into system workflows, automation opportunities (RPA, workflow tools), and platform configurations. Facilitate process design workshops with stakeholders across broking, claims, compliance, finance, and regional offices. Identify opportunities for process simplification, standardization, and harmonization across regions and business lines while accommodating local regulatory nuances. Governance Establish and maintain a process governance framework, including process ownership, version control, review cadence, and change management protocols. Define and monitor key process controls, ensuring alignment with internal audit, regulatory, and E&O (errors & omissions) risk requirements. Maintain a central repository\u002Finventory of approved processes and SOPs, ensuring documentation is current, accessible, and consistently formatted. Support internal and external audits by providing process documentation, evidence of controls, and gap remediation plans. Chair or support process governance committees\u002Fforums; track and report on process exceptions, control breaches, and remediation actions. Ensure new products, regulatory changes, or M&A integrations are assessed for process impact and appropriately governed before go-live. Continuous Improvement & Change Management Monitor process performance using KPIs\u002Fmetrics (cycle time, error rates, rework, compliance exceptions) and drive corrective action plans. Apply Lean, Six Sigma, or equivalent methodologies to identify root causes of inefficiency and control failures. Manage change control for process updates, including impact assessment, stakeholder sign-off, training material updates, and communication plans. Support integration of acquired entities or new business lines into standardized global process frameworks. Stakeholder Engagement & Reporting Act as a subject matter expert and advisor to regional operations leaders on process design and control matters. Prepare governance reporting for senior leadership, risk committees, and regulators as required. Build strong working relationships with Compliance, Risk, Internal Audit, IT, and regional Operations teams to ensure alignment on process and control expectations. Qualifications Required Bachelor's degree in Business Administration, Operations Management, Insurance, Risk Management, or related field. 5+ years of experience in process design, business process management, or operational governance, ideally within insurance, reinsurance, brokerage, or financial services. Strong understanding of insurance brokerage operations (placement, claims, accounting\u002Fsettlement, compliance) is highly preferred. Demonstrated experience developing SOPs, process maps (e.g., BPMN, Visio, Lucidchart), and governance frameworks. Familiarity with regulatory and control requirements relevant to global insurance operations (e.g., E&O risk, data privacy, anti-bribery\u002Fcorruption, sanctions screening). Preferred Experience with workflow\u002Fautomation platforms (e.g., Appian, Pega, UiPath, Power Automate) and insurance placement\u002Fpolicy management systems. Experience working in a global or matrixed organization spanning multiple regulatory jurisdictions. Project management certification (PMP, PRINCE2, or Agile\u002FScrum) a plus. Skills & Competencies Strong analytical and process-mapping skills; comfort working with ambiguity in complex, multi-region environments. Excellent written communication for documentation and policy drafting. Strong facilitation and stakeholder management skills across seniority levels and cultures. High attention to detail balanced with pragmatic, business-outcome orientation. Ability to influence without direct authority and drive adoption of governance standards. Working Relationships Internal: Regional Operations Leaders, Compliance & Risk, Internal Audit, IT\u002FDigital, Claims, Broking, Finance. External: External auditors, technology vendors. Success Measures Reduction in process cycle times and error\u002Frework rates across key operational processes. Percentage of processes with current, governance-approved documentation. Timely closure of audit findings and control remediation actions. Successful, well-governed rollout of new\u002Fchanged processes with minimal disruption. Stakeholder satisfaction with process clarity and support provided. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Fixed Term Contract (Fixed Term) Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":228,"slug":229,"title":230,"location":173,"raw_job_location_address_addressLocality":231,"raw_hiringOrganization_logo_url":173,"raw_description":232},73353,"administrative-receptionist-howden-us-services-llc","Administrative Receptionist","Miami - 200 S Biscayne Blvd","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work\u002Flife balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking a detail-oriented Receptionist for our Miami office. ROLE SUMMARY The Receptionist serves as the first point of contact for the office, playing a key role in creating a welcoming, professional experience for clients, visitors, and internal teams. We are seeking an individual with prior experience in a receptionist or front‑office role, ideally within an insurance brokerage or similar professional services environment. Beyond daily front‑office responsibilities, this role offers an excellent opportunity for growth and exposure to the insurance industry, serving as a potential stepping stone to other administrative, operations, or client service positions within the organization. What will you be doing? Serve as the first point of contact for clients, visitors, carriers, and vendors, providing a welcoming and professional front office experience Greet and direct visitors, notify internal staff of arrivals, and ensure proper sign‑in procedures are followed Answer, screen, and route incoming phone calls to the appropriate departments or team members Respond to general inquiries and direct clients to the appropriate internal resources or teams Maintain the reception area, conference rooms, and front office to ensure a clean, organized, and professional appearance Manage incoming and outgoing mail, packages, and courier deliveries Coordinate meeting room scheduling and assist with preparing meeting spaces as needed Support administrative tasks including document handling, filing, scanning, and data entry Assist with onboarding logistics for new hires and visitors, as requested Handle confidential client and policy-related information with discretion and professionalism Monitor office supplies and place replenishment requests when necessary Follow company policies and procedures, including compliance and privacy requirements What are we looking for? Qualifications: Proven experience in a receptionist, front office or similar role, preferably in a corporate environment. Strong communication skills, both written and verbal, with the ability to interact professionally across teams and with vendors. Exceptional attention to detail. Ability to manage multiple priorities and handle ad-hoc requests in a fast-paced environment. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other productivity tools. Organizational and problem-solving skills to ensure efficient workflow and timely completion of tasks. Flexibility and adaptability to support evolving business needs. Interest in learning the business and growing into future career opportunities within the organization. Preferred Qualifications: Experience working in an insurance brokerage environment preferred Compensation and Benefits The expected base salary range for this role is $65,000 - $70,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":234,"slug":235,"title":236,"location":173,"raw_job_location_address_addressLocality":203,"raw_hiringOrganization_logo_url":173,"raw_description":237},73359,"health-benefits-consultant-howden-us-services-llc","Health & Benefits Consultant","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role: Health & Benefits Consultant Location Type: Hybrid position. Preferred locations include Miami, New York, Tampa, Charlotte, Houston, Dallas, Austin, Boston, Nashville, Washington D.C., San Francisco, Costa Mesa, Los Angeles, and Chicago About the Role Howden is seeking a Health & Benefits Consultant to serve as a trusted advisor to clients on employee benefits strategy, plan design, cost management, compliance, and employee wellbeing initiatives. This individual will partner closely with clients, carriers, producers, and internal service teams to deliver strategic guidance and innovative solutions that help organizations attract, retain, and support their workforce. The ideal candidate combines deep employee benefits expertise with strong consultative skills and the ability to build lasting client relationships. This role provides an opportunity to work with organizations across a variety of industries while helping clients navigate an increasingly complex healthcare and benefits landscape. Key Responsibilities Client Consulting & Strategic Advisory Serve as a primary consultant for clients regarding health and welfare benefit programs. Advise clients on healthcare cost management strategies, plan design changes, funding arrangements, wellness initiatives, and employee engagement programs. Conduct benefits strategy discussions and annual planning meetings with client leadership teams. Provide market intelligence and benchmarking on benefit trends, emerging solutions, and carrier developments. Develop and deliver client presentations related to renewals, plan recommendations, and strategic initiatives. Benefits Program Management Lead annual renewal processes including marketing, carrier negotiations, financial analysis, and recommendation development. Evaluate carrier proposals and prepare detailed analyses comparing costs, plan provisions, and service offerings. Support implementation of new benefit programs and vendor solutions. Coordinate with account management and service teams to ensure seamless delivery and client support. Financial Analysis & Reporting Analyze healthcare utilization, claims experience, contribution strategies, and funding arrangements. Develop financial models and projections to support client decision-making. Review carrier renewals and identify opportunities to optimize program performance and control costs. Prepare reports, executive summaries, and presentations for client stakeholders. Compliance & Risk Management Maintain knowledge of employee benefits regulations and industry developments. Assist clients with compliance-related matters involving ERISA, ACA, COBRA, HIPAA, and other applicable regulations. Partner with internal subject matter experts and external resources to address complex compliance questions. Business Development & Relationship Management Support producers and business development teams in client retention and growth efforts. Participate in prospective client meetings and presentations. Identify opportunities for additional consulting services and cross-functional solutions. Develop strong relationships with carrier partners and industry contacts. What Are We Looking For? Experience Bachelor's degree or equivalent combination of education and experience. 5+ years of employee benefits consulting, brokerage, carrier, or related healthcare advisory experience. Experience advising employer groups on health and welfare benefit programs. Proven ability to manage client relationships and communicate effectively with senior stakeholders. Skills Strong knowledge of group medical, dental, vision, life, disability, voluntary benefits, and wellbeing programs. Ability to analyze financial data, carrier proposals, and claims information. Excellent presentation, communication, and relationship-building skills. Strong project management and organizational abilities. Advanced proficiency in Microsoft Office applications, particularly Excel and PowerPoint. Collaborative mindset with a client-first approach. Preferred Qualifications Active Life & Health License or ability to obtain. CEBS, GBA, SHRM, SPHR, or other relevant professional designation. Experience with self-funded and alternative funding arrangements. Experience working with mid-market and large employer clients. Compensation and Benefits The expected base salary range for this role is $110,000 - $160,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance What Do We Offer in Return? A Career That You Define. Our business succeeds by allowing our people to make a mark in the areas they care about most, whether that's personal development, volunteering, or creating new insurance products that address society's greatest challenges. We support our people in every aspect of their lives, recognizing that fulfillment at home and work go hand in hand. Our Sustainability Promise We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":239,"slug":240,"title":241,"location":173,"raw_job_location_address_addressLocality":242,"raw_hiringOrganization_logo_url":173,"raw_description":243},73379,"capability-and-enablement-lead-howden-us-services-llc","Capability and Enablement Lead","Remote - New Jersey","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking a Capability and Enablement Lead with a remote work schedule. ROLE SUMMARY We are seeking a dynamic and experienced Capability and Enablement Lead to design and deliver role‑based learning and operational enablement that ensures consistent adoption of processes, systems, and ways of working across US Retail Operations and Client Servicing. Reporting to the Head of Continuous Improvement & Change, this role is accountable for translating future‑state processes and operating models into clear, practical, and measurable learning experiences that enable colleagues to perform effectively in the new environment. The role partners closely with Process Excellence, PMO, Operations, and Technology, while retaining primary ownership of instructional design, learning strategy, and capability outcomes. This is a hands‑on instructional design and enablement leadership role — focused on building operational capability. What will you be doing? Learning Strategy and Instructional Design Own the enablement and learning strategy for Operations and Client Servicing, aligned to the target operating model and process standards. Design modular, role‑based curricula grounded in adult learning theory and instructional design best practices. Translate SOPs, process maps, and system changes into clear performance‑based learning objectives. Define learning pathways that support onboarding, role transitions, and ongoing proficiency. Content Development and Knowledge Enablement Design and maintain high‑quality learning assets including job aids, playbooks, e‑learning modules, simulations, and facilitator guides. Partner with SMEs and Operations leaders to validate accuracy and usability of learning content. Build and maintain a centralized knowledge repository to support self‑service and point‑of‑need learning. Learning Delivery and Reinforcement Support delivery of learning through blended approaches (virtual, in‑person, on‑the‑job), leveraging Operations leaders and SMEs as facilitators where appropriate. Design reinforcement mechanisms (refreshers, quick references, embedded learning) to support sustained adoption. Gather learner feedback and continuously refine content and delivery methods. Measurement & Continuous Improvement Define and track learning effectiveness using operational KPIs (accuracy, cycle time, quality, compliance). Partner with Operations to identify capability gaps and update learning accordingly. Use data to demonstrate impact of learning on performance and adoption. Partnership & Adoption Support Partner with Process Excellence to ensure processes and SOPs are adoption‑ready and supported by appropriate learning. Partner with PMO and Program Managers to align enablement timing with delivery milestones. Support change adoption through learning and performance enablement — not ownership of enterprise change frameworks. Key Skills & Competencies Deep expertise in instructional design and adult learning principles. Strong ability to translate complex operational processes into clear, role‑based learning. Experience designing learning that drives measurable performance outcomes. Strong collaboration skills across Operations, Process, Technology, and PMO. Analytical mindset with the ability to assess learning impact using operational data. What are we looking for? Qualifications: 5+ years of experience in Learning & Development, Operations Enablement, or Process Training within an insurance brokerage or related financial services environment Strong understanding of brokerage operations, systems (e.g., Epic or other AMS), and workflows (e.g., billing, certificates, policy administration, claims) Proven ability to design and deliver training programs that improve operational performance and adoption Experience collaborating with Operations, IT, and Change teams to align training with business initiatives Proficiency in instructional design principles, adult learning theory, and modern learning delivery methods (virtual, e-learning, and in-person) Strong communication and facilitation skills, with the ability to translate complex information into clear, actionable learning content Bachelor’s degree in Business, Education, Operations, Organizational Development, or a related field preferred (or equivalent experience) Experience supporting large-scale processes or systems implementations, such as new system rollouts or target operating model transitions is preferred Familiarity with e-learning tools and Learning Management Systems (LMS) administration and content tracking is a plus Insurance license or industry designation (CIC, CISR, CPCU, or similar) is a plus Compensation and Benefits   The expected base salary range for this role is $200,000 - $225,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":245,"slug":246,"title":247,"location":173,"raw_job_location_address_addressLocality":248,"raw_hiringOrganization_logo_url":173,"raw_description":249},73380,"howden-middle-market-health-benefits-account-executive-wichita-ks-howden-us-services-llc","Howden Middle Market - Health & Benefits Account Executive (Wichita, KS)","Remote - Kansas","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role: Middle Market Health & Benefits Account Executive Location: Hybrid in Wichita, KS Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work\u002Flife balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? Role Summary We are seeking a strategic, relationship-driven Employee Benefits Account Executive to lead and grow a portfolio of clients across our Employee Benefits practice. In this role, you will serve as a trusted advisor to employers on the design, implementation, and management of employee benefits programs, including medical, dental, vision, life, disability, voluntary benefits, and wellness initiatives. The ideal candidate is consultative, proactive, and experienced in navigating the complexities of employee benefits while delivering innovative solutions that support clients' workforce strategies and business objectives. What will you be doing? Client Strategy & Relationship Leadership Serve as the primary strategic advisor and point of contact for assigned employee benefits clients. Develop and maintain strong relationships with client leadership, human resources teams, and key stakeholders. Gain a deep understanding of each client's workforce, organizational goals, benefits philosophy, and employee population to provide tailored recommendations. Deliver ongoing strategic guidance related to benefits market trends, plan design, cost containment strategies, employee engagement, and workforce wellbeing. Benefits Program Management & Renewals Lead annual renewal strategy and planning, including carrier negotiations, plan design analysis, benchmarking, contribution modeling, and financial review. Analyze renewal proposals and recommend plan strategies that align with client objectives and budget considerations. Coordinate with carriers, vendors, and internal teams to ensure seamless implementation of benefit programs and enrollment processes. Oversee the timely execution of plan changes, open enrollment activities, and ongoing benefits administration support. Compliance, Documentation & Service Excellence Support clients with employee benefits compliance matters, including ACA, ERISA, COBRA, HIPAA, and other applicable regulations. Ensure client records, documentation, and service deliverables are maintained accurately within agency management systems. Maintain the highest standards of service quality, responsiveness, and accuracy across all client interactions. Collaborate with compliance and subject matter experts to address evolving regulatory requirements. Vendor Management & Client Advocacy Serve as the primary advocate for clients in carrier and vendor discussions. Facilitate resolution of escalated service, billing, eligibility, and claims-related issues. Coordinate with insurance carriers, TPAs, wellness vendors, pharmacy benefit managers, and other service providers to deliver exceptional client outcomes. Communicate market developments, carrier updates, and strategic recommendations to clients and internal stakeholders. Growth & Cross-Functional Collaboration Identify opportunities for cross-selling, account expansion, and additional consulting services. Partner closely with producers, account managers, analytics teams, compliance specialists, and other internal subject matter experts. Participate in client presentations, stewardship meetings, and strategic planning sessions. Contribute to internal initiatives, process improvements, and professional development efforts that strengthen team performance and client outcomes. What are we looking for? Experience Minimum 5+ years of experience in employee benefits consulting, account management, account executive, or client advisory roles within a brokerage, consulting, or carrier environment. Demonstrated success managing employer-sponsored employee benefits programs and client relationships. Experience working with middle market or large group employee benefits accounts preferred. Licensing Active Health and Life insurance license (state specific). Skills Strong knowledge of employee benefits programs, including medical, dental, vision, life, disability, voluntary benefits, and wellness offerings. Exceptional communication, presentation, and relationship management skills. Strong analytical and problem-solving abilities, including benefits financial analysis and renewal strategy development. Highly organized with the ability to manage multiple priorities and deadlines. Proficiency with agency management systems and Microsoft Office applications (Word, Excel, PowerPoint, and Outlook). Preferred Qualifications CEBS, GBA, RHU, REBC, SHRM, or similar professional designation. Experience with self-funded health plans, captives, alternative funding arrangements, and population health strategies. Familiarity with employee benefits compliance requirements, including ACA, ERISA, HIPAA, and COBRA. Compensation and Benefits This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":251,"slug":252,"title":253,"location":173,"raw_job_location_address_addressLocality":254,"raw_hiringOrganization_logo_url":173,"raw_description":255},57782,"vice-president-broker-3416us00-howden-us-services-llc","Vice President - Broker","Chicago – 211 West Wacker Drive","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role: Vice President, Broker Location: Hybrid out of Chicago, IL Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work\u002Flife balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? The Vice President, Broker plays a key role in supporting and independently managing portions of Casualty insurance placements for large, national accounts. This role bridges analytical execution and client-facing advisory work, contributing to renewal strategy, and new business development. Brokers work in close partnership with producers and account executives, while actively mentoring junior colleagues and play a key role in driving excellence across the practice. This is an ideal opportunity for professionals with 3–5 years of experience who are ready to take on more ownership of placements, client deliverables, and market negotiations. What will you be doing? Handle the placement and servicing of Casualty insurance programs across multiple lines of coverage Review client exposures, loss history, and industry specific risks to help structure tailored insurance solutions. Prepare and manage market submissions, ensuring coverage requests are complete, accurate, and reflective of client needs. Liaise directly with underwriters to collect terms, negotiate coverage enhancements, and support smooth execution of placements. Analyze carrier quotes and develop clear, professional side by side comparisons outlining coverage differences, pricing, and key considerations. Participate in renewal strategy meetings and assist in developing client-facing presentations, proposals, and benchmarking analyses. Manage the binding process, ensuring placements reflect negotiated terms and conditions. Review policies for accuracy and coordinate corrections, endorsements, or revisions with carriers. Support Casualty transactions by conducting program reviews, pro forma budgeting, and market insight. Develop tailored insurance structures for clients, including loss sensitive and guaranteed cost programs. Contribute to the development of innovative insurance structures, including loss sensitive and guaranteed cost programs. Run analytical tools, benchmarking reports, loss analyses, and renewal metrics to support pricing discussions and strategy development. Collaborate closely with senior brokers, producers, and account executives to ensure exceptional client service and successful deal execution. What are we looking for? Qualifications: 3–5 years of experience in commercial insurance brokerage, underwriting, finance, consulting, or a related analytical field. Growing expertise in Casualty lines Ability to analyze client exposures and support the design of tailored insurance solutions. Strong understanding of Casualty market dynamics, carrier appetite, and coverage structures. Proficient in Excel, PowerPoint, and data-driven tools; ability to produce polished, client-ready materials. Active commercial insurance license Highly organized with strong attention to detail and ability to manage multiple deadlines. Clear, professional, written, and verbal communication skills. Ability to collaborate effectively across broker, underwriting, and client service teams. Comfortable working in a fast-paced, deal-driven environment. A team-first mindset with a willingness to mentor junior colleagues and contribute to a collaborative culture. Compensation and Benefits   The expected base salary range for this role is $150,000 - $190,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":257,"slug":258,"title":259,"location":173,"raw_job_location_address_addressLocality":260,"raw_hiringOrganization_logo_url":173,"raw_description":261},57904,"senior-vice-president-representations-amp-warranties-insurance-3416us00-howden-us-services-llc","Senior Vice President - Representations & Warranties Insurance","Los Angeles - Century Park E","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. About Howden Private Capital Howden Private Capital is a leading insurance brokerage and advisory business serving private equity sponsors, corporate acquirers, real estate investors, lenders, and other institutional clients. We provide specialized risk management and insurance solutions across transactional risk, tax insurance, private credit, real estate, and other complex financial exposures. Our professionals bring experience from law, investment banking, private equity, accounting, and insurance, enabling us to provide strategic advice and tailored solutions for some of the most sophisticated transactions in the market. We are committed to delivering exceptional client service, fostering collaboration, and creating opportunities for our employees to grow and succeed. Job Summary The Senior Vice President, Representations & Warranties Insurance (RWI), is a senior producer responsible for originating new client relationships, expanding existing accounts, and leading the placement of transactional risk insurance solutions for mergers and acquisitions. This individual will be responsible for developing and executing a strategic business development plan focused on private equity sponsors, corporate acquirers, investment banks, law firms, and other transaction participants. The ideal candidate is an entrepreneurial professional with a demonstrated track record of generating revenue, cultivating referral sources, and serving as a trusted advisor to clients throughout the transaction lifecycle. The SVP will play a leadership role within the RWI practice by helping drive business growth, mentoring junior professionals, strengthening insurer relationships, and contributing to the overall strategic direction of the business. Key Responsibilities Business Development & Revenue Generation • Originate new business opportunities through direct prospecting, networking, referrals, and market engagement. • Build and maintain relationships with private equity firms, strategic buyers, family offices, legal advisors, investment banks, accounting firms, and other centers of influence. • Develop and execute a business plan designed to achieve individual and team revenue objectives. • Lead client meetings, presentations, and business development initiatives. • Identify opportunities to cross-sell Howden Private Capital's broader capabilities across transactional risk, tax insurance, private credit, and specialty insurance solutions. • Maintain an active pipeline of prospective opportunities and drive opportunities through successful placement. Client Advisory & Transaction Leadership • Serve as the primary client relationship manager on complex transactional risk engagements. • Advise clients regarding risk allocation, indemnification structures, and insurance solutions in connection with M&A transactions. • Lead negotiations with insurers to secure optimal coverage, pricing, and policy terms. • Collaborate with attorneys, investment bankers, accountants, and other advisors to structure effective risk transfer solutions. • Provide strategic guidance throughout the transaction process from initial engagement through policy execution. Market Development & Industry Leadership • Develop and maintain senior-level relationships with insurance carriers and underwriting teams. • Represent the firm at industry conferences, private equity events, legal conferences, and market-facing engagements. • Establish a strong external presence within the transactional risk community. • Contribute to thought leadership initiatives and market education efforts. • Monitor industry trends and emerging risks to identify new business opportunities and product solutions. Leadership & Team Development • Mentor and support Analysts, Associates, AVPs, and Vice Presidents across the business. • Assist in the recruitment, onboarding, and development of new team members. • Promote collaboration and knowledge sharing across offices and business lines. • Contribute to operational improvements and strategic growth initiatives within the RWI platform. Business Development Support • Assist with the preparation of marketing materials and client presentations. • Support thought leadership initiatives and conference preparation. • Help identify opportunities to strengthen client relationships and support cross-selling efforts across the broader transactional risk platform. Qualifications Education • Bachelor's degree required. • JD, MBA, CPA, CFA, or other relevant advanced degree preferred. Experience • 8+ years of experience in transactional insurance, M&A advisory, corporate law, investment banking, private equity, corporate development, or a related field. • Demonstrated success sourcing and developing client relationships. • Proven experience generating new business and managing revenue-producing accounts. • Strong network within the private equity, legal, investment banking, accounting, or corporate M&A community. • Experience advising clients on complex transactions and risk management solutions. Skills & Competencies • Exceptional business development and relationship management skills. • Strong sales and client-facing capabilities. • Deep understanding of M&A transactions, purchase agreements, indemnity structures, and transactional risk. • Excellent presentation, negotiation, and communication skills. • Ability to influence senior decision-makers and serve as a trusted advisor. Technical Skills • Proficiency in Microsoft Office Suite and CRM systems (e.g., Salesforce) • Strong written and verbal communication skills • Entrepreneurial mindset with the ability to build and expand a book of business. • Strong leadership, mentoring, and team-building capabilities. Success Measures • Achievement of annual new business and revenue production goals. • Growth of referral networks and strategic client relationships. • Client retention and satisfaction. • Development of new market opportunities and insurer relationships. • Contribution to the growth and profitability of the RWI practice. • Mentorship and development of junior team members. • Proficiency in Microsoft Office Suite and CRM systems (e.g., Salesforce) • Strong written and verbal communication skills Work Environment & Benefits • Hybrid Model: 3–4 days\u002Fweek in-office in Los Angeles with periodic travel Compensation & Benefits • Competitive base salary and annual bonus opportunity. • Medical, dental, vision, and life insurance. • 401(k) with company match. • Generous paid time off and company holidays. • Parental leave and family-building benefits. • Professional development and continuing education support. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":263,"slug":264,"title":265,"location":173,"raw_job_location_address_addressLocality":209,"raw_hiringOrganization_logo_url":173,"raw_description":266},57936,"tax-representations-amp-warranties-insurance-senior-analyst-3416us00-howden-us-services-llc","Tax - Representations & Warranties Insurance - Senior Analyst","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role: Tax - Representations & Warranties Insurance- Senior Analyst Location: New York, NY Employment Type: Full-Time About Howden Private Capital Howden Private Capital is the transactional risk arm of Howden, one of the world’s leading independent insurance brokers. We advise private equity sponsors, corporates, and law firms on Representations & Warranties Insurance (RWI), Tax Liability Insurance, Contingent & Structured Risk, and Credit Insurance across North America and globally. Our team executes complex M&A and capital markets transactions, providing tailored risk transfer solutions to support efficient deal execution and capital protection. Job Summary The Senior Analyst will play a key role in supporting the evaluation, structuring, and placement of tax insurance policies for clients across North America. This position provides significant exposure to complex tax issues, transaction execution, client advisory work, and insurance markets. The ideal candidate will have a strong analytical foundation, exceptional attention to detail, and an interest in tax, M&A, financial services, or transactional advisory. The Senior Analyst will work directly with senior brokers, insurers, attorneys, accountants, and clients throughout the lifecycle of a transaction. Key Responsibilities Transaction Execution & Insurance Placement Support the end-to-end execution of tax insurance placements. Review tax opinions, legal memoranda, due diligence reports, and transaction documents. Assist in preparing underwriting submissions and marketing materials for insurers. Coordinate insurer diligence requests and track underwriting timelines. Support negotiation of policy terms, exclusions, and coverage enhancements. Ensure transactions progress efficiently and deadlines are met. Tax Risk Analysis Analyze complex federal, state, local, and international tax issues. Review tax structures and identify areas suitable for insurance solutions. Summarize technical tax positions and key transaction risks for insurers and clients. Assist in evaluating the strength of tax opinions and supporting authorities. Prepare detailed analyses and internal memoranda regarding tax exposures and coverage considerations. Client & Insurer Engagement Participate in client calls, insurer meetings, and underwriting discussions. Serve as a day-to-day contact for clients and insurer partners during active placements. Respond to insurer information requests and facilitate communication among stakeholders. Assist in presenting insurance solutions and coverage recommendations to clients. Market Research & Business Development Support Monitor developments in tax law, IRS guidance, court decisions, and broader market trends. Prepare market intelligence and benchmarking analyses. Support business development initiatives, including client presentations, thought leadership, and conference preparation. Help identify opportunities to expand client relationships and cross-sell broader transactional insurance solutions. Team Development & Collaboration Mentor and support junior analysts and new team members. Contribute to the development of internal resources, templates, and best practices. Collaborate closely with the firm's Representations & Warranties, Structured Solutions, Credit, and Business Development teams. Foster a collaborative, entrepreneurial, and client-focused culture. Qualifications Education Bachelor's degree in Accounting, Finance, Economics, Taxation, Law, Business, or related field required. CPA, JD, LLM (Taxation), MST, or other relevant professional designation is preferred. Experience 2-5 years of experience in tax advisory, public accounting, law, transaction services, M&A tax, investment banking, corporate tax, or a related professional services environment. Experience analyzing tax transactions and technical tax matters preferred. Exposure to M&A transactions, private equity, or tax insurance is advantageous but not required. Skills & Competencies Strong analytical and critical thinking skills. Ability to understand and summarize complex tax and legal concepts. Exceptional written and verbal communication skills. Advanced proficiency in Microsoft Excel and PowerPoint. Strong organizational skills with the ability to manage multiple projects simultaneously. Highly detail-oriented with strong problem-solving capabilities. Ability to thrive in a fast-paced, transaction-driven environment. Collaborative mindset and strong interpersonal skills. Technical Skills Proficiency in Microsoft Office Suite and CRM systems (e.g., Salesforce) Strong written and verbal communication skills Work Environment & Benefits Hybrid Model: 3–4 days\u002Fweek in-office in New York with periodic travel Compensation & Benefits Competitive base salary and annual bonus opportunity. Medical, dental, vision, and life insurance. 401(k) with company match. Generous paid time off and company holidays. Parental leave and family-building benefits. Professional development and continuing education support. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":268,"slug":269,"title":270,"location":173,"raw_job_location_address_addressLocality":209,"raw_hiringOrganization_logo_url":173,"raw_description":271},57937,"vice-president-real-estate-representations-amp-warranties-insurance-rwi-3416us00-howden-us-services-llc","Vice President - Real Estate Representations & Warranties Insurance (RWI)","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role: Vice President, Real Estate Representations & Warranties Insurance (RWI) Location: Hybrid out of NYC or Los Angeles Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work\u002Flife balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. About Howden Private Capital Howden Private Capital is the transactional risk arm of Howden, advising private equity sponsors, real estate investors, REITs, developers, corporates, and law firms on Representations & Warranties Insurance, Tax Liability Insurance, Contingent Risk, Structured Solutions, and Credit Insurance. We provide tailored risk-transfer solutions that support efficient transaction execution and capital protection. Position Summary The Vice President will play a key role in the execution and placement of Real Estate Representations & Warranties Insurance (RWI) policies for complex real estate acquisitions, dispositions, recapitalizations, and portfolio transactions. The position combines transaction execution, legal and diligence review, insurer engagement, and client advisory responsibilities. The successful candidate will possess a strong understanding of real estate transactions, purchase and sale agreements, due diligence disciplines, and transactional risk products. This individual will work closely with private equity firms, real estate sponsors, law firms, lenders, and insurers throughout the transaction lifecycle. Key Responsibilities Deal Execution & Insurance Placement Lead and manage Real Estate RWI placements from engagement through policy binding. Coordinate underwriting processes with insurers, clients, brokers, and advisors. Prepare marketing submissions, underwriting materials, and transaction summaries. Manage timelines and ensure efficient execution across multiple active transactions. Due Diligence & Risk Analysis Review purchase agreements, title reports, surveys, environmental reports, leases, zoning analyses, tax diligence reports, and other real estate diligence materials. Identify transaction risks and advise clients regarding insurable exposures. Analyze insurer coverage positions and provide recommendations on policy structure and negotiation strategy. Client Advisory Serve as a trusted advisor to real estate sponsors, private equity firms, developers, and law firms. Explain policy terms, exclusions, retention structures, and coverage enhancements. Provide thoughtful guidance on transaction-related risks and market developments. Business Development Support business development initiatives and relationship management efforts. Participate in client meetings, industry events, and thought leadership initiatives. Help expand Howden’s Real Estate RWI presence within the private equity and real estate communities. Team Collaboration & Leadership Mentor Analysts, Associates, and Assistant Vice Presidents. Collaborate across RWI, Tax, Contingent Risk, Structured Solutions, and Credit Insurance teams. Contribute to process improvements and market intelligence sharing across the platform. Qualifications Education Bachelor’s degree required. JD preferred. Experience 4–8 years of experience in private equity real estate, commercial real estate investment, investment banking, or related M&A and transactional advisory roles or 2-5 years of experience in real estate law. Strong understanding of real estate purchase agreements and transaction structures. Experience reviewing legal documentation and diligence materials. Exposure to RWI or other transactional risk products is highly preferred. Core Competencies Strong analytical and problem-solving skills. Excellent written and verbal communication abilities. Ability to manage multiple transactions simultaneously. Client-focused with a commercial mindset. Strong organizational and project management skills. Ability to thrive in a fast-paced, entrepreneurial environment. Technical Skills Microsoft Office Suite, including Excel, PowerPoint, and Word. CRM platforms such as Salesforce. Strong drafting, presentation, and client communication skills. Compensation and Benefits The expected base salary range for this role is $215,000 - $265,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":273,"slug":274,"title":275,"location":173,"raw_job_location_address_addressLocality":209,"raw_hiringOrganization_logo_url":173,"raw_description":276},57938,"receptionist-3416us00-howden-us-services-llc","Receptionist","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role: Receptionist Location: New York City - Onsight Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work\u002Flife balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking a detail-oriented Receptionist for our New York office. The Receptionist serves as the first point of contact for the office, playing a key role in creating a welcoming, professional experience for clients, visitors, and internal teams. We are seeking an individual with prior experience in a receptionist or front‑office role, ideally within an insurance brokerage or similar professional services environment. Beyond daily front‑office responsibilities, this role offers an excellent opportunity for growth and exposure to the insurance industry, serving as a potential steppingstone to other administrative, operations, or client service positions within the organization. What will you be doing? Serve as the first point of contact for clients, visitors, carriers, and vendors, providing a welcoming and professional front office experience Greet and direct visitors, notify internal staff of arrivals, and ensure proper sign‑in procedures are followed Answer, screen, and route incoming phone calls to the appropriate departments or team members Respond to general inquiries and direct clients to the appropriate internal resources or teams Maintain the reception area, conference rooms, and front office to ensure a clean, organized, and professional appearance Manage incoming and outgoing mail, packages, and courier deliveries Coordinate meeting room scheduling and assist with preparing meeting spaces as needed Support administrative tasks including document handling, filing, scanning, and data entry Assist with onboarding logistics for new hires and visitors, as requested Handle confidential client and policy-related information with discretion and professionalism Monitor office supplies and place replenishment requests when necessary Follow company policies and procedures, including compliance and privacy requirements What are we looking for? Qualifications: Proven experience in a receptionist, front office, or similar support role, preferably in a corporate environment. Strong communication skills, both written and verbal, with the ability to interact professionally across teams and with vendors. Exceptional attention to detail. Ability to manage multiple priorities and handle ad-hoc requests in a fast-paced environment. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other productivity tools. Organizational and problem-solving skills to ensure efficient workflow and timely completion of tasks. Flexibility and adaptability to support evolving business needs. Interest in learning the business and growing into future career opportunities within the organization. Compensation and Benefits The expected base salary range for this role is $70,000 - $85,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":278,"slug":279,"title":280,"location":173,"raw_job_location_address_addressLocality":180,"raw_hiringOrganization_logo_url":173,"raw_description":281},57766,"producer-howden-us-3416us00-howden-us-services-llc","Producer – Howden US","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. As a Producer at Howden US, you’ll be part of a dynamic team serving clients across diverse industries and geographies. This role blends relationship building, risk advocacy, and entrepreneurial drive. No two days are the same, but you can expect to: Build and execute a personal sales plan to meet annual revenue and growth objectives. Prospect strategically—leveraging centers of influence, referrals, and your own network—to identify new opportunities. Conduct risk reviews and coverage assessments, uncovering exposures and recommending solutions. Develop and deliver high-quality proposals that reflect Howden’s consultative approach and market strength. Collaborate with account managers, claims advocates, and marketing specialists to ensure seamless service from proposal to renewal. Stay closely connected with clients year-round, providing proactive advice and positioning yourself as their trusted risk advocate. Partner with carriers to negotiate and place coverage tailored to complex and unique client needs. Contribute to building Howden’s presence in your community through networking, events, and thought leadership. Keep accurate and current records in CRM and reporting systems, leveraging data to prioritize and plan effectively. Continuously grow your expertise by keeping up with emerging risks, market developments, and innovative insurance solutions. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":283,"slug":284,"title":285,"location":173,"raw_job_location_address_addressLocality":180,"raw_hiringOrganization_logo_url":173,"raw_description":286},57765,"accounts-receivable-specialist-3416us00-howden-us-services-llc","Accounts Receivable Specialist","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking an Accounts Receivable Specialist in Charlotte, NC with a hybrid work schedule. ROLE SUMMARY The Accounts Receivable Specialist will provide day-to-day accounts receivable processing and support, including cashiering and cash allocation, for designated business units within Howden Specialty LLC, ensuring operational excellence and compliance with company and group policies. This role delivers accurate and timely processing of cash receipts, cash allocation, and account reconciliations, supporting Insurance Broker Accounting (IBA) operations. It serves as a point of contact for account queries, delivering high-quality service and stakeholder coordination across markets, clients, and internal teams. The role supports data‑driven reporting to guide execution priorities, contributes to cross‑functional initiatives, and ensures strict adherence to compliance, governance, and regulatory requirements. What will you be doing? Operational Responsibilities Ensure timely and accurate cashiering and cash allocation activities, escalating to leadership where required. Process incoming payments and cashiering transactions, complete cash allocation and matching, and reconcile accounts with markets and clients within agreed timelines. Oversee lockbox volumes and resolve check queries where required. Forward Notices of Cancellation to relevant departments and actively drive follow‑through, including escalation where necessary. Resolve account and reconciliation queries efficiently and accurately. Provide operational support for U.S. Cashiering and Treasury activities, including processing incoming payments, allocating cash to accounts, and assisting with routine banking inquiries. Stakeholder and Client Relationship Build and maintain strong relationships with internal and external stakeholders, serving as a responsive point of contact when needed; this includes supporting Private Client and Health & Benefits. Respond to business and customer requirements with agility, professionalism, and sound judgment, while upholding the highest ethical standards in all interactions. Reporting & Projects Maintain accurate, up‑to‑date system records and deliver accounting operations, KPI reporting, and management information. Use data‑driven insights to steer execution priorities, identify escalation needs, and communicate effectively through clear data storytelling. Support assigned initiatives and actively contribute to cross‑functional projects. Perform account reconciliations with markets and clients, ensuring issues are identified, investigated, and resolved efficiently and accurately. Respond to account‑related inquiries promptly and in line with defined service standards. Compliance, Governance & Market Awareness Ensure compliance with company policies, procedures, and all applicable legal and regulatory requirements. Stay informed of relevant legal, regulatory, and market changes affecting the role and the business. What are we looking for? Qualifications: In-depth understanding of the Bill-to-Cash lifecycle within an agency management system; hands-on Applied Epic tactical experience is highly desirable. 3+ years of experience in accounts receivable, cashiering, or accounting operations, preferably within comparable agency environment. Experience collaborating with offshore or cross-functional partners is a plus. Results‑oriented professional with the ability to execute independently, manage operational and accounting processes accurately, and deliver high‑quality outcomes in a fast‑paced environment. Strong analytical and problem‑solving skills, with the ability to interpret, manipulate, and draw insights from financial and operational data to identify trends, risks, and solutions. Solution‑oriented mindset, capable of prioritizing tasks, resolving issues efficiently, and escalating appropriately when needed. Proven ability to interpret, implement, and consistently enforce policies, procedures, internal controls, and governance requirements. Clear, confident verbal and written communication skills, including the ability to translate data into actionable insights and influence outcomes. Collaborative team player and role model, contributing positively across functions and supporting shared objectives. Self‑motivated with a proactive approach to learning and continuous improvement. Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Compensation and Benefits   The expected base salary range for this role is $70,000 - $100,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":288,"slug":289,"title":290,"location":173,"raw_job_location_address_addressLocality":180,"raw_hiringOrganization_logo_url":173,"raw_description":291},57767,"accounts-payable-specialist-3416us00-howden-us-services-llc","Accounts Payable Specialist","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking an Accounts Payable Specialist in Charlotte, NC with a hybrid work schedule. ROLE SUMMARY The Accounts Payable Specialist will provide day-to-day accounts payable processing and support for designated business units within Howden Specialty LLC, ensuring operational excellence and compliance with company and group policies. This role delivers accurate and timely processing of invoices, payments, and account reconciliations, supporting Insurance Broker Accounting (IBA) operations. It serves as a point of contact for account queries, delivering high-quality service and stakeholder coordination across markets, clients, and internal teams. The role supports data‑driven reporting to guide execution priorities, contributes to cross‑functional initiatives, and ensures strict adherence to compliance, governance, and regulatory requirements. What will you be doing? Operational Responsibilities Ensure timely and accurate processing of invoices, payments, and other technical transactions, escalating to leadership where required. Process IBA payment requests, complete invoice and payment matching, and reconcile accounts with markets and clients within agreed timelines. Forward Notices of Cancellation to relevant departments and actively drive follow‑through, including escalation where necessary. Resolve account and reconciliation queries efficiently and accurately. Provide operational support for U.S. Cashiering and Treasury activities as required, including processing payments and assisting with routine banking inquiries. Stakeholder and Client Relationship Build and maintain strong relationships with internal and external stakeholders, serving as a responsive point of contact when needed; this includes supporting Private Client and Health & Benefits. Respond to business and customer requirements with agility, professionalism, and sound judgment, while upholding the highest ethical standards in all interactions. Reporting & Projects Maintain accurate, up‑to‑date system records and deliver accounting operations, KPI reporting, and management information. Use data‑driven insights to steer execution priorities, identify escalation needs, and communicate effectively through clear data storytelling. Support assigned initiatives and actively contribute to cross‑functional projects. Perform account reconciliations with markets and clients, ensuring issues are identified, investigated, and resolved efficiently and accurately. Respond to account‑related inquiries promptly and in line with defined service standards. Compliance, Governance & Market Awareness Ensure compliance with company policies, procedures, and all applicable legal and regulatory requirements. Maintain accurate records and ensure HR and T&C documentation is current and properly authorized in line with internal processes. Monitor and assess regulatory and legal developments impacting IBA operations, implementing appropriate operational responses as needed. Stay informed of relevant legal, regulatory, and market changes affecting the role and the business. What are we looking for? Qualifications: In-depth understanding of the Bill-to-Cash lifecycle within an agency management system; hands-on Applied Epic tactical experience is highly desirable. 3+ years of experience in accounts payable or accounting operations, preferably within comparable agency environment. Experience collaborating with offshore or cross-functional partners is a plus. Results‑oriented professional with the ability to execute independently, manage operational and accounting processes accurately, and deliver high‑quality outcomes in a fast‑paced environment. Strong analytical and problem‑solving skills, with the ability to interpret, manipulate, and draw insights from financial and operational data to identify trends, risks, and solutions. Solution‑oriented mindset, capable of prioritizing tasks, resolving issues efficiently, and escalating appropriately when needed. Proven ability to interpret, implement, and consistently enforce policies, procedures, internal controls, and governance requirements. Clear, confident verbal and written communication skills, including the ability to translate data into actionable insights and influence outcomes. Collaborative team player and role model, contributing positively across functions and supporting shared objectives. Self‑motivated with a proactive approach to learning and continuous improvement. Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Compensation and Benefits   The expected base salary range for this role is $70,000 - $100,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":293,"slug":294,"title":295,"location":173,"raw_job_location_address_addressLocality":180,"raw_hiringOrganization_logo_url":173,"raw_description":296},57768,"direct-bill-manager-3416us00-howden-us-services-llc","Direct Bill Manager","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. We are seeking a Direct Bill Manager in Charlotte, NC with a hybrid work schedule. ROLE SUMMARY The Direct Bill Manager oversees Direct Bill operations for Health & Benefits and Private Client portfolios at Howden Specialty LLC, ensuring the timely collection, reconciliation, and processing of carrier and vendor statements. The position oversees offshore reconciliation activities, resolves billing and commission discrepancies, monitors aging and outstanding balances, and drives the timely resolution of unapplied cash and other at-risk items. Working closely with carriers, producers, account managers, clients, and Finance, the role ensures accurate revenue recognition, transparent reporting, and effective escalation management. The individual serves as a key operational and stakeholder liaison, delivering exceptional service, maintaining strong business relationships, and supporting the highest standards of accuracy, accountability, and professionalism. What will you be doing? Operational Responsibilities Oversee end-to-end Direct Bill operations, principally for Health & Benefits and Private Client portfolios, ensuring timely and accurate statement collection, reconciliation, and processing, with clear escalation protocols in place where required. Manage the collection of carrier and vendor statements, directing the offshore team to complete account reconciliations and month-end processing with markets and clients within agreed timelines. Identify and resolve discrepancies between carrier commission statements and agency management system records, ensuring commissions are accurately posted and applied to the correct policy and client accounts. Monitor direct bill aging and outstanding balances, following up with carriers and internal teams to clear unapplied cash and past-due items in a timely manner. Provide regular reporting and transparency into aging items, including clear visibility for stakeholders and timely escalation of at-risk or long-outstanding balances. Manage carrier portal access and credentials, ensuring regular and timely downloading of statements to support reconciliation and reporting timelines. Partner with producers, account managers, and Finance to resolve client billing discrepancies and support accurate commission accrual and revenue recognition. Stakeholder and Client Relationship Build and maintain strong relationships with internal and external stakeholders, serving as an effective escalation point when needed; this includes principal support for the Health & Benefits and Private Client portfolios. Respond to business and customer requirements with agility, professionalism, and sound judgment, while upholding the highest ethical standards in all interactions. Reporting & Projects Maintain accurate, up‑to‑date system records and deliver accounting operations, KPI reporting, and management information. Use data‑driven insights to steer execution priorities, identify escalation needs, and communicate effectively through clear data storytelling. Lead assigned initiatives and actively contribute to cross‑functional projects. Oversee account reconciliations performed by the offshore team with markets and clients, ensuring issues are identified, investigated, and resolved efficiently and accurately. Respond to account‑related inquiries promptly and in line with defined service standards. Compliance, Governance & Market Awareness Ensure compliance with company policies, procedures, and all applicable legal and regulatory requirements. Maintain accurate records and ensure HR and T&C documentation is current and properly authorized in line with internal processes. Monitor and assess regulatory and legal developments impacting IBA operations, implementing appropriate operational responses as needed. Stay informed of relevant legal, regulatory, and market changes affecting the role and the business. What are we looking for? Qualifications: In-depth understanding of the Direct Bill lifecycle, including statement collection and reconciliation, within an agency management system; hands-on Applied Epic tactical experience is highly desirable. Proven experience in accounting operations, preferably within an IBA or comparable agency environment. Experience leading and managing an offshore team responsible for reconciliation and month-end processing, developing the relationship as a full extension of the on-shore team. Results‑oriented professional with the ability to execute independently, manage operational and accounting processes accurately, and deliver high‑quality outcomes in a fast‑paced environment. Strong analytical and problem‑solving skills, with the ability to interpret, manipulate, and draw insights from financial and operational data to identify trends, risks, and solutions. Solution‑oriented mindset, capable of prioritizing tasks, resolving issues efficiently, and escalating appropriately when needed. Proven ability to interpret, implement, and consistently enforce policies, procedures, internal controls, and governance requirements. Clear, confident verbal and written communication skills, including the ability to translate data into actionable insights and influence outcomes. Collaborative team player and role model, contributing positively across functions and supporting shared objectives. Self‑motivated with a proactive approach to learning and continuous improvement. Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Compensation and Benefits   The expected base salary range for this role is $110,000 - $140,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":298,"slug":299,"title":300,"location":173,"raw_job_location_address_addressLocality":254,"raw_hiringOrganization_logo_url":173,"raw_description":301},57778,"broker-associate-casualty-3416us00-howden-us-services-llc","Broker Associate Casualty","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role: Broker Associate, Casualty Location: Hybrid out of Chicago, IL Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work\u002Flife balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? The Associate Broker supports senior brokers in placement and servicing Casualty insurance programs. This role provides analytical, marketing, and execution support across renewals and new businesses.  The Associate Broker supports senior brokers throughout the renewal lifecycle by preparing client presentations and coverage comparisons, assisting with market submissions, analyzing carrier terms, and pricing and supporting overall placement execution.  This role serves as a foundational step toward a long-term career in commercial insurance brokerage and advisory leadership. What will you be doing? Support senior brokers in structuring and placing Casualty insurance programs across multiple lines of coverage Develop clear, professional client-facing materials, including proposals and side-by-side coverage comparisons. Liaise with underwriters to collect terms, negotiate coverage, and support smooth execution of placements. Run benchmarking, loss analysis, and data-driven tools to support renewal strategy and pricing discussions. Work closely with senior brokers and account executives to finalize client proposals and deliverables. Assist in preparing renewal strategy documents and proposals, including benchmarking insights and supporting analytics. Partner across teams to ensure exceptional client service and successful deal execution. Assist in running excel reports and analysis focused on carrier trends, loss ratios, and renewal metrics, and help keep account lists, submission trackers and data records up to date. What are we looking for? Early-career professionals (0–3 years) years of experience in insurance, finance, consulting, analytics, or related field Strong analytical and quantitative skills, with proficiency in excel and data-driven tools Highly organized with strong attention to detail and deadline management Clear, professional written and verbal communication skills Ability to collaborate effectively across broker, underwriting, and client service teams Willingness to obtain appropriate insurance licensing, if not already licensed Proficient in excel and PowerPoint with the ability to produce polished, client-ready materials Ability to thrive in a fast-paced, deal-driven environment. Demonstrate a collaborative, team-first mindset-we succeed together. Why Join Us? This position offers a true apprenticeship into brokerage, providing exposure to complex placements, transaction driven insurance solutions, and senior-level deal execution.  It is an ideal foundation for candidates seeking long-term growth in commercial insurance advisory and brokerage leadership. You’ll gain exposure to high profile private capital transactions while developing technical expertise across multiple lines of coverage.  At Howden, we invest in your growth, offering mentorship, training, and the opportunity to progress into more senior brokerage roles. Compensation The expected base salary range for this role is $75,000- $100,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":303,"slug":304,"title":305,"location":173,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":173,"raw_description":306},57837,"hris-analyst-3416us00-howden-us-services-llc","HRIS Analyst","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Location: Remote (U.S.-based); Eastern Time Zone hours preferred Contract Duration: 3-month contract with the potential for a 7-week extension based on business needs What is the role? We are seeking a remote HRIS Analyst for a 3-month contract to support Workday implementation, system optimization, and stakeholder adoption across the organization. ROLE SUMMARY Here at Howden, we are transforming the way we deliver HR services to our business, and this is an exciting time to join our evolving HR function as we look to drive commercially aligned and strategic HR support to our stakeholders. Reporting to the Regional HRIS Team Lead, this role will focus on supporting the delivery of the Workday Implementation Roadmap across the US, helping to ensure countries and businesses are aligned with the global standard HR processes. The successful incumbent will bring with them the prior experience of embedding Workday and will have experience of working in fast-paced, highly commercial and entrepreneurial environments. Additionally, you will have experience of delivering beyond the day to day and working with the HR Leaders and other Centres of Expertise to deliver wider HR strategic initiatives and priorities. What will you be doing? Act as the functional and technical expert for Workday, supporting both the in-country teams as well as the implementation partner team to ensure a design aligned with global standards. Assist in the review, testing, implementation, training, and communication of the deployment. Facilitate cross-functional team discussions and decision-making by asking insightful questions to uncover true needs and brainstorm effective solutions. Understand the broader context and effectively communicate the impact of HR system and process changes. Work with the project teams in the analysis, development, implementation and support of allocated HR projects & changes. Address complex and ambiguous issues and requests by applying analytical and reasoning skills to devise creative solutions Support local teams in understanding and providing project requirements including employee data and business organisation structures. Lead in partnership with our implementation partner in the review, testing, implementation, training, and communication of Workday Lead with best practices and modern trends or approaches. Perform detailed manipulation of complex data via tools such as spreadsheets and EIB’s Stay updated with the latest Workday releases and features, and assess impacts on current configurations Develop relevant employee guidance ensuring all content is accurate, fit for purpose, and locally relevant. Support training and engagement to ensure our key stakeholders are fully utilising Workday. Take all reasonable steps to ensure appropriate confidentiality and ensure compliance needs are met Maintain a positive and solution-oriented approach to work, providing open and honest feedback. In all internal and external contact, present a professional and positive image of the HR and the company maintaining mutually constructive, positive and beneficial relationships. What are we looking for? Qualifications: Excellent knowledge of Workday, covering HCM, Payroll, Benefits, Absence, Learning, Recruiting and Time Tracking Excellent technical skills across a wide range of technology products An inquisitive and challenging mind, with an interest in questioning and improving the “as is” Excellent operational skills e.g. processes, procedures, data analysis Excellent HR experience and knowledge Client focused Collaborative and supportive Works with others to deliver results Takes personal responsibility to deliver results Communication and stakeholder management Ability to manage service standards Compensation The expected base salary range for this role is $40.00-$55.00\u002Fhr; actual hourly rate will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Fixed Term Contract (Fixed Term) Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":308,"slug":309,"title":219,"location":173,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":173,"raw_description":310},57844,"operations-business-analyst-3416us00-howden-us-services-llc","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking an Operations Business Analyst to join our team for a 6-month contract assignment with a remote work schedule. ROLE SUMMARY We are seeking a Business Analyst to support the planning, execution, and governance of programs and projects across the US Retail business. This role sits within the PMO, reporting to the Head of PMO, and works in close partnership with Program Managers to ensure initiatives are delivered with rigor, clarity, and strong business insight. The Business Analyst will be responsible for translating business needs into structured requirements, supporting program delivery through analysis and documentation, and providing the analytical foundation that enables Program Managers to drive execution effectively. This is an excellent opportunity for an analytically strong professional who wants to operate at the intersection of business operations, technology, and transformation in a fast-scaling insurance brokerage. What will you be doing? Requirements and Business Analysis Elicit, document, and validate business requirements for assigned programs and projects in partnership with Program Managers and business stakeholders. Develop clear functional specifications, use cases, user stories, and acceptance criteria to support technology and process delivery teams. Conduct current-state analysis and gap assessments to support the design of future-state solutions. Support the development of business cases and initiative intake documentation in alignment with PMO standards. Program and Delivery Support Partner with Program Managers to support the execution of assigned programs, including tracking workstream progress, dependencies, risks, and issues. Develop and maintain program documentation, including project plans, status reports, RAID logs, and decision logs. Coordinate with cross-functional stakeholders to gather updates, resolve action items, and support meeting preparation and follow-through. Support UAT planning and execution, working with business teams and technology partners to validate that solutions meet requirements. Support change management activities for assigned programs, including stakeholder impact assessments, communication planning, and adoption tracking. Reporting and Governance Maintain accurate and timely project documentation in PMO tools (e.g., Monday.com) in accordance with governance standards. Support portfolio-level reporting by consolidating status, risks, and milestones across assigned programs. Contribute to benefits tracking and lessons learned documentation at program completion. Assist in the development and maintenance of PMO templates, tools, and standard operating procedures. Key Skills & Competencies Strong analytical and structured thinking skills with the ability to translate complex business needs into clear, actionable requirements. Excellent written and verbal communication skills, with experience producing clear documentation for diverse audiences. Proven ability to manage multiple tasks in a fast-paced environment with strong attention to detail. Collaborative and proactive, with the ability to build effective working relationships across business and technology teams. Comfortable operating with ambiguity and contributing to solution design in evolving environments. What are we looking for? Qualifications: 3–6 years of experience in a Business Analyst or project delivery role—preferably within insurance brokerage or a related financial services environment. Experience supporting technology implementations or business transformation programs. Familiarity with Agile, waterfall, or hybrid project delivery methodologies. Proficiency with project management and portfolio tools (e.g., Monday.com, or similar). Bachelor’s degree in Business, Operations, Information Systems, or a related field. CBAP, PMI-PBA, or equivalent business analysis certification is a plus. Compensation and Benefits   The expected hourly rate for this role is $62-$72\u002Fhr; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Fixed Term Contract (Fixed Term) Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":312,"slug":313,"title":314,"location":173,"raw_job_location_address_addressLocality":203,"raw_hiringOrganization_logo_url":173,"raw_description":315},57915,"operations-administrator-3416us00-howden-us-services-llc","Operations Administrator","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking an Operations Administrator in Miami, FL with an on-site work schedule. ROLE SUMMARY The role is responsible for end-to-end intake, processing, and management of incoming mail and documents, including receipt, review, sorting, scanning, validation, and coordination for check handling and deposits. What will you be doing? Mail Intake & Processing Receive, open, and sort incoming physical mail (carrier documents, policies, invoices, endorsements, certificates, etc.) Coordinate with appropriate teams upon receipt of checks, including preparation and facilitation of bank deposits Scan all incoming physical documents using standardized procedures Validate scan quality (clarity, completeness, correct orientation) Document Filing & System Upload (AppliedEpic) Upload and attach all documents to the appropriate account, policy, or activity within Applied Epic Accurately index documents using naming conventions, and activity codes Confirm all required documentation is saved to Epic as the system of record for audit and compliance purposes Coordination with Agency\u002FBroker Teams Work closely with Account Managers, Brokers, and Client Service teams to: Validate document classification Route misdirected or incomplete items Resolve discrepancies or missing information Escalate time-sensitive or incomplete documentation to appropriate stakeholders Process Improvement & Operational Support Identify opportunities to improve mail handling, scanning, and document workflows Support transition toward digital-first processes and document ingestion tools Assist with backlog processing or high-volume periods as needed What are we looking for? Qualifications: Strong attention to detail with the ability to process data accurately Ability to follow established processes and work effectively in a structured environment Good problem-solving skills, with the ability to identify issues and escalate when needed Organized and able to manage multiple tasks and meet deadlines Clear written and verbal communication skills Team-oriented mindset with a collaborative approach to work Positive, proactive attitude with a willingness to learn and develop Ability to work in a fast-paced environment and adapt to changing priorities Basic awareness of compliance and the importance of following company policies Basic understanding of accounting or insurance business processes; exposure to billing or finance operations is a plus Ability to maintain confidentiality and handle sensitive client and financial information with discretion Demonstrated reliability, accountability, and consistency in executing repetitive, process-driven tasks Compensation and Benefits   The expected base salary range for this role is $20-$25 per hour for a 3-month contract; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Fixed Term Contract (Fixed Term) Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":317,"slug":318,"title":319,"location":173,"raw_job_location_address_addressLocality":209,"raw_hiringOrganization_logo_url":173,"raw_description":320},57932,"strategy-and-engagement-associate-3416us00-howden-us-services-llc","Strategy and Engagement Associate","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Job Title: Strategy and Engagement Associate Location: Hybrid in New York, Dallas, Chicago, or Miami Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work\u002Flife balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? ROLE SUMMARY We are seeking a detail-oriented Strategy and Engagement Associate to support Howden Markets US across data and analytics, Carrier management, project execution, and strategic initiatives. This role will help develop our analytics and insight capabilities, support contract and commission tracking, assist with panels and facilities coordination, and help drive go-to-market strategy across our carrier and product relationships. The Strategy and Engagement Associate will play a critical role in strengthening the team’s value proposition, improving operational processes, and supporting continued growth across Howden Markets US. What will you be doing? Supporting Carrier management and strategic partner engagement Assisting with panels, facilities, and market-facing initiatives Helping coordinate cross-functional priorities across product, vertical, and carrier teams Developing data-driven insights, including share-of-wallet \u002F portfolio analysis and market survey support Supporting contract review, tracking, and commission program reporting Identifying process improvements and helping build scalable team infrastructure Deliver enterprise-level analytics to support business decision-making and operational strategy Manage and oversee contract review processes, ensuring accuracy and consistency Lead and maintain project pipelines, tracking progress and ensuring timely execution Support the development and execution of go-to-market strategies Contribute to building and refining the team’s value proposition Identify and drive enhancements to tools, processes, and analytics capabilities Ensure accurate tracking and reporting of commission programs Partner cross-functionally to strengthen operational alignment across Howden Markets US Provide insights and recommendations through data analysis to support business growth What are we looking for? Qualifications: Proven experience in data analytics, business intelligence, or a related field Experience working with enterprise-level datasets and delivering actionable insights Strong attention to detail with the ability to manage complex data and processes Experience managing project pipelines and coordinating cross-functional initiatives Familiarity with contract review or operational governance processes is preferred Ability to translate data into clear, business-relevant insights Strong communication and collaboration skills across multiple stakeholders Experience supporting go-to-market strategies or commercial initiatives is a plus Demonstrated ability to identify process improvements and drive enhancements Proficiency in analytics tools, reporting platforms, or data visualization tools Compensation and Benefits   The expected base salary range for this role is $120,000 - $140,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":322,"slug":323,"title":324,"location":173,"raw_job_location_address_addressLocality":325,"raw_hiringOrganization_logo_url":173,"raw_description":326},57963,"executive-assistant-amp-office-manager-st-louis-3416us00-howden-us-services-llc","Executive Assistant & Office Manager (St. Louis)","Remote - Missouri","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Executive Assistant & Office Manager Location: St. Louis, MO Department: Marine Work Arrangement: Full-Time, Onsite (5 Days Per Week) About the Role Howden is seeking a highly organized, professional, and service-oriented Executive Assistant & Office Manager to support our growing Marine team in St. Louis. This role serves as the operational hub of the office, providing administrative support to local leadership and team members while ensuring a welcoming, organized, and efficient workplace for employees, clients, and visitors. This position requires a proactive individual who enjoys balancing executive support responsibilities with office management and reception duties. The successful candidate will be the first point of contact for visitors and will play a key role in maintaining a positive office environment and supporting day-to-day business operations. What You’ll Do Executive & Administrative Support Provide administrative support to Marine leadership and team members. Manage calendars, schedule meetings, and coordinate conference calls and client appointments. Arrange travel, accommodations, and related logistics. Prepare presentations, reports, correspondence, and meeting materials. Organize team meetings, client events, and office functions. Process expense reports and assist with invoice administration. Maintain confidential business information with professionalism and discretion. Office Management & Reception Serve as the primary in-office presence and first point of contact for visitors. Welcome guests, clients, candidates, and vendors, ensuring a professional experience. Answer and direct incoming telephone calls and inquiries. Receive, sort, distribute, and coordinate outgoing mail and deliveries. Manage office supplies, kitchen inventory, and general office organization. Coordinate office maintenance requests and vendor relationships. Assist with onboarding logistics for new hires, including workspace setup and office orientation. Ensure conference rooms and common areas are maintained and presentation-ready. Team & Culture Support Support employee engagement activities, celebrations, and office events. Coordinate catering, meeting logistics, and hospitality arrangements. Help foster a collaborative, welcoming, and professional office environment. Provide general administrative support across the Marine team as needed. Skills & Experience 3+ years of experience in an Executive Assistant, Administrative Assistant, Office Manager, Receptionist, or similar role. Strong organizational skills with the ability to manage multiple priorities simultaneously. Excellent written and verbal communication skills. Professional and service-oriented demeanor with strong interpersonal skills. Ability to interact confidently with clients, executives, and external visitors. Strong attention to detail and follow-through. Proficiency with Microsoft Office, including Outlook, Word, PowerPoint, and Excel. Experience coordinating travel, meetings, and office operations preferred. Ability to handle confidential information with discretion. What Makes You Successful You are highly organized and thrive in a fast-paced environment. You enjoy being the person others rely on to keep things running smoothly. You take initiative and solve problems before they become issues. You are welcoming, polished, and comfortable serving as the face of the office. You enjoy balancing administrative responsibilities with hands-on office coordination. Work Arrangement This position is an in-office role based in St. Louis, Missouri, five days per week. Regular in-person presence is required to support the office, team members, and visitors. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":328,"slug":329,"title":330,"location":173,"raw_job_location_address_addressLocality":331,"raw_hiringOrganization_logo_url":173,"raw_description":281},57965,"health-and-benefit-producer-3416us00-howden-us-services-llc","Health and Benefit Producer","Remote - Texas",{"id":333,"slug":334,"title":335,"location":173,"raw_job_location_address_addressLocality":336,"raw_hiringOrganization_logo_url":173,"raw_description":337},93323,"howden-middle-market-private-client-account-manager-howden-us-services-llc","Howden Middle Market - Private Client Account Manager","Boston - WeWork -101 Federal Street","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work\u002Flife balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking a Howden Middle Market - Private Client Account Managerin Boston, MA or New Hampshire with a hybrid work schedule. ROLE SUMMARY The Howden Middle Market - Private Client Account Managert is responsible for managing and servicing a portfolio of personal lines and private client accounts within the Middle Market team. This role serves as a trusted day-to-day advisor to clients, coordinating policy placement, renewals, endorsements, coverage reviews, and issue resolution across a range of personal insurance products. Working closely with clients, carriers, producers, and internal service partners, the Account Manager delivers responsive service, supports client retention and growth, maintains accurate account records, and helps ensure that all activity is completed in accordance with company standards and applicable regulatory requirements. What will you be doing? Account Management Responsibilities Manage an assigned portfolio of personal lines and private client accounts, providing timely, accurate, and professional service throughout the policy lifecycle. Coordinate new business, renewal, endorsement, cancellation, and remarketing activity, ensuring requests are documented and completed within established service timelines. Review client exposures, existing coverage, policy terms, limits, deductibles, and exclusions, and identify items requiring discussion with the client, producer, or carrier. Prepare renewal materials, coverage summaries, proposals, applications, and other client-facing documentation in partnership with producers and carrier representatives. Obtain quotes and coverage options from insurance markets, compare terms, and support the presentation of appropriate solutions to clients. Process policy changes, certificates, evidence of insurance, billing inquiries, and other service requests while maintaining accurate and complete records in the agency management system. Monitor open items, renewal milestones, carrier requirements, and client deliverables, escalating concerns promptly and driving issues through resolution. Client and Carrier Relationships Build and maintain trusted relationships with clients by understanding their needs, responding with urgency, and delivering a consistent, high-quality service experience. Partner closely with producers, underwriters, carrier representatives, and internal colleagues to support retention, account growth, and coordinated client service. Reporting & Projects Maintain accurate, up-to-date client, policy, activity, and documentation records in the agency management system and other approved platforms. Track renewal status, open service items, marketing activity, and account risks, providing clear updates to producers, team leaders, and other stakeholders. Support book reviews, client stewardship activities, retention initiatives, and other projects that improve service quality and operational efficiency. Participate in cross-functional initiatives, process improvements, and team projects supporting the Middle Market and Private Client businesses. Respond to client and account-related inquiries promptly and in line with defined service standards. Compliance, Documentation & Market Awareness Conduct all account activity in accordance with company policies, procedures, quality standards, and applicable insurance laws and regulations. Maintain complete and accurate applications, proposals, policy records, correspondence, approvals, and other required account documentation. Protect confidential client information and follow applicable privacy, data security, and record-retention requirements. Stay informed about relevant carrier appetite, coverage developments, market conditions, and regulatory changes affecting personal lines and private client accounts. What are we looking for? Qualifications: Demonstrated experience managing or servicing personal lines, private client, or high-value personal insurance accounts within a brokerage or agency environment. Working knowledge of personal insurance products, policy forms, coverage concepts, carrier processes, renewals, endorsements, and account documentation. Ability to manage multiple accounts and deadlines while maintaining accuracy, responsiveness, and strong attention to detail. Client-focused professional with sound judgment, a proactive service mindset, and the ability to build trusted relationships. Strong analytical and problem-solving skills, with the ability to review coverage information, compare options, identify issues, and coordinate solutions. Organized and results-oriented, with the ability to prioritize competing requests, follow through on open items, and escalate appropriately when needed. Ability to interpret and consistently follow policies, procedures, documentation standards, and compliance requirements. Clear, confident verbal and written communication skills, including the ability to explain insurance information in a practical and client-friendly manner. Collaborative team player who works effectively with producers, carrier partners, and colleagues across functions. Self-motivated with a proactive approach to learning, professional development, and continuous improvement. Proficient in Microsoft Office applications and agency management systems; an active Property & Casualty license, or the ability to obtain one within the required timeframe, is preferred. Compensation and Benefits The expected base salary range for this role is $110,000 - $125,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":339,"slug":340,"title":341,"location":173,"raw_job_location_address_addressLocality":342,"raw_hiringOrganization_logo_url":173,"raw_description":343},93330,"client-service-manager-howden-us-services-llc","Client Service Manager","Charlotte - WeWork - 615 S. College St","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking a Client Service Manager in Charlotte, NC with a hybrid work schedule. ROLE SUMMARY The Client Service Manager is responsible for leading, developing, and overseeing the Client Service team to ensure exceptional delivery across the end-to-end client lifecycle—from onboarding to renewal to ongoing service. This role acts as a critical operational leader, ensuring that processes are efficient, documentation is accurate, service levels are met, and the team is equipped to support the Vertical service teams. You will set the standard for service excellence by coaching team members, optimizing workflows, removing operational bottlenecks, and ensuring consistent, high-quality execution that enhances client satisfaction and retention. You will also bring a forward-thinking approach to the role, helping contribute to and lead automation tool development, requirements gathering, and taking an active voice in elevating service and transforming the way the team works. What will you be doing? Team Leadership & Development Manage, coach, and develop Client Service Representatives to ensure strong performance, engagement, and growth. Conduct regular quality checks on client deliverables; provide feedback and training where needed. ·Oversee workload distribution to balance capacity, manage deadlines, and ensure operational efficiency. Client Service Oversight Ensure timely and accurate execution of onboarding, renewals, certificates, endorsements, and documentation across the team. Serve as an escalation point for complex client or carrier issues, providing guidance and resolution support. Monitor compliance with internal controls, regulatory requirements, and documentation standards across accounts. Process Management Standardize and enhance processes for client service support across the client lifecycle. Partner with Practice Groups, Operations, and Accounting to streamline workflows and eliminate friction points. Use performance metrics and reporting to identify improvement opportunities and drive consistency across the team. Champion a forward-thinking, continuous-improvement mindset within the team, proactively identifying where automation and technology can elevate service delivery. Contribute to and help lead automation tool development, taking an active role in defining requirements and acting as an SME to transform the way the team works. Cross-Functional Collaboration Work closely with Verticals to understand client needs and align service priorities. Coordinate with carriers to support escalations, program changes, and complex servicing requirements. Collaborate with internal teams to ensure smooth execution across the client lifecycle. What are we looking for? Leadership & Coaching: Ability to guide, develop, and motivate a service team while maintaining high performance standards. Operational Excellence: Skilled at building efficient processes, managing workflows, and ensuring quality control. Client Service Mindset: Strong commitment to delivering responsive, accurate, and value-added service. Communication: Clear and confident communicator across various stakeholders. Problem-Solving: Ability to troubleshoot issues proactively and navigate complex client or carrier situations. Technical Proficiency: Comfortable in insurance agency management systems (Epic, AMS360, etc.) and Microsoft Office tools. Innovation & Forward Thinking: Proactive, forward-thinking mindset with a willingness to contribute to and lead automation tool development and requirements gathering through SME contribution, to elevate service and transform ways of working. Qualifications Bachelor’s degree in Business, Insurance, or a related field; or equivalent work experience 5+ years of experience in insurance client service or operations, including minimum 2 years within Commercial Lines 2+ years in a Team-lead capacity; experience in leading an off-shore team is a plus Strong understanding of insurance policy documentation, billing workflows, certificates of insurance, and renewal processes Strong organizational and communication skills with a client-service orientation. Demonstrated ability to manage teams, drive process consistency, and uphold high service standards Experience in championing automation and continuous improvement initiatives to enhance efficiency and service delivery. Compensation and Benefits   The expected base salary range for this role is $110,000 - $130,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":345,"slug":346,"title":347,"location":173,"raw_job_location_address_addressLocality":342,"raw_hiringOrganization_logo_url":173,"raw_description":348},93332,"client-service-specialist-howden-us-services-llc","Client Service Specialist","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work\u002Flife balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking a Client Service Specialist in Charlotte, NC with a hybrid work schedule. ROLE SUMMARY The Client Service Specialist provides day-to-day client service and account support for Howden US Retail clients. This role supports the end-to-end insurance lifecycle, including onboarding, policy servicing, renewals, endorsements, certificates of insurance, audits, billing support, and account administration activities. This role serves as a key operational contributor within the client service team, helping deliver an exceptional client experience through attention to detail, responsiveness, and strong execution. The Client Service Specialist also brings a forward-thinking mindset to the role, contributing ideas and hands-on support to automation tool development, requirements gathering, and UAT testing that help elevate service delivery and transform the way the team works. What will you be doing? Operational Responsibilities Support clients throughout the policy lifecycle, including onboarding, policy changes, endorsements, renewals, audits, and account servicing activities. Prepare, review, and process, evidence of coverage requests, binders, endorsements, and other insurance documentation. Maintain accurate client and policy information within Applied Epic and other agency management systems. Respond to client, carrier, and internal stakeholder inquiries in a timely, professional, and customer-focused manner. Coordinate with carriers and internal teams to ensure servicing requests are completed accurately and within expected timelines. Review documentation for completeness and accuracy, ensuring compliance with internal quality and documentation standards. Escalate complex servicing issues, coverage concerns, or process exceptions to the appropriate internal resources. Support billing inquiries and assist with carrier and client communications related to policy servicing needs. Respond to business and customer requirements with agility, professionalism, and sound judgment while upholding the highest ethical standards in all interactions. Reporting & Projects Maintain complete, accurate, and up-to-date records within agency management systems. Support reporting, audit preparation, data validation, and account administration activities as required. Manage assigned workload and servicing priorities to ensure timely completion of tasks. Support assigned initiatives and contribute to process improvement efforts focused on service quality, efficiency, and client experience. Participate in testing, training, and adoption of new technologies, workflows, and operational enhancements. Bring a forward-thinking mindset to daily work, proactively identifying opportunities where automation and technology can elevate service delivery. Contribute to automation tool development by helping define business requirements and participating in User Acceptance Testing (UAT), supporting the transformation of how the team works. Respond to client service inquiries promptly and in accordance with established service-level expectations. Compliance, Governance & Market Awareness Ensure compliance with company policies, procedures, and all applicable legal and regulatory requirements. Maintain the confidentiality and integrity of client information and records. Stay informed of relevant insurance market developments, carrier requirements, and operational best practices affecting the role and business. Consistently follow established documentation, quality-control, and compliance standards. What are we looking for? Qualifications: Working knowledge of commercial insurance servicing processes, including policy administration, endorsements, renewals, certificates of insurance, and client account maintenance. 4+ years of experience in insurance client service, account support, policy administration, operations, or a related insurance role. Experience using Applied Epic or another agency management system is highly desirable. Strong attention to detail with the ability to manage multiple priorities while maintaining quality and accuracy. Client-focused professional with a commitment to delivering exceptional service and support. Strong organizational and time-management skills with the ability to meet deadlines in a fast-paced environment. Analytical and problem-solving skills with the ability to identify issues, recommend solutions, and escalate appropriately. Clear and professional verbal and written communication skills. Collaborative team player who works effectively across departments and supports shared business objectives. Self-motivated with a proactive approach to learning, development, and continuous improvement. Curious and forward-thinking, with an interest in automation and technology, and a willingness to contribute to tool development, requirements, and UAT testing. Proficient in Microsoft Office applications, particularly Excel, Word, Outlook, and PowerPoint. Property & Casualty license preferred, or willingness to obtain one within a defined timeframe. Compensation and Benefits   The expected base salary range for this role is $60,000 - $80,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":350,"slug":351,"title":352,"location":173,"raw_job_location_address_addressLocality":353,"raw_hiringOrganization_logo_url":173,"raw_description":354},93338,"vice-president-business-development-howden-us-services-llc","Vice President - Business Development","Chicago - 1 South Wacker Drive","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Vice President, Business Development Hybrid out of Chicago, IL Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work\u002Flife balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? About Howden Private Capital Howden Private Capital (formerly Atlantic Global Risk) is the transactional risk arm of Howden, one of the world's leading independent insurance brokers. We advise private equity sponsors, corporations, investment banks, and law firms on Representations & Warranties Insurance (RWI), Tax Liability Insurance, Contingent Risk, Structured Risk, and Credit Insurance solutions. Our team supports many of the most complex M&A and capital markets transactions across North America and globally.  Position Summary We are seeking a highly motivated Vice President, Business Development to lead and expand Howden Private Capital's commercial development efforts across the Midwest region, with Chicago serving as the primary market. This is a market-facing role focused on originating new relationships, creating opportunities for our brokerage team, and strengthening the Howden Private Capital brand among private equity firms, corporate acquirers, investment banks, and M&A law firms. The successful candidate will be responsible for developing a disciplined business development strategy, generating qualified meetings and opportunities, coordinating market outreach efforts, and partnering closely with brokers to convert relationships into revenue-generating business.  What will you be doing? Business Development & Origination Develop and execute a strategic business development plan for the Midwest region. Build and maintain relationships with private equity sponsors, independent sponsors, corporate development teams, investment banks, and leading M&A law firms. Generate qualified meetings and introductions for senior brokers and coverage specialists. Identify and cultivate new business opportunities primarily with respect to RWI and secondarily with respect to other key transactional (e.g., Tax, Contingent, Structured Risk, and Credit Insurance) and operational insurance products) Maintain an organized and methodical outreach process utilizing CRM systems and reporting tools.  Relationship Management Serve as an ambassador for the Howden Private Capital brand throughout the Midwest deal community. Maintain regular contact with existing and prospective clients through targeted outreach and relationship-building initiatives. Coordinate roadshows, networking events, conferences, and client entertainment activities. Partner with brokers and senior leadership to develop and deepen key market relationships.  Market Presence Represent Howden Private Capital at industry conferences, association events, and transaction-focused networking opportunities. Assist with the planning and execution of Chicago-based client events and educational programs. Develop local market intelligence regarding sponsors, advisors, deal activity, and competitive dynamics. Collaborate with marketing and leadership teams to increase brand recognition and market penetration.  Internal Collaboration Work closely with senior brokers and deal teams to transition opportunities through the sales cycle. Coordinate with other Howden specialty practices when opportunities arise across healthcare, tax, real estate, cyber, structured solutions, and other product lines. Maintain accurate pipeline reporting and activity tracking through CRM systems. Contribute to broader business development strategy and commercial initiatives. What are we looking for? Required Bachelor's degree. 4+ years of experience in business development, sales, investment banking, private equity, transactional legal practice, insurance brokerage, or a related field. Highly organized with exceptional attention to detail, able to effectively manage multiple priorities and deadlines in a fast-paced environment. Demonstrated success building and managing executive-level relationships. Strong networking, communication, and presentation skills. Self-starter with an entrepreneurial mindset and strong organizational abilities. Ability to travel throughout the Midwest and nationally as needed. Preferred Experience working with private equity firms, investment banks, law firms, or M&A advisory businesses. Existing network within the Chicago and broader Midwest deal community. Familiarity with transactional insurance products and M&A processes. Experience with Salesforce or comparable CRM platforms.  Compensation and Benefits   The expected base salary range for this role is $125,000 - $150,000+; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":356,"slug":357,"title":358,"location":173,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":173,"raw_description":359},93365,"process-excellence-continuous-improvement-lead-howden-us-services-llc","Process Excellence & Continuous Improvement Lead","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Why Join Howden US? At Howden, we’re not just building a business- We’re rewriting the rules of what a global insurance broker can be. And now, it’s your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we’ve grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030. We’re launching our US retail platform with the same entrepreneurial spirit that’s driven our success worldwide- and we’re looking for trailblazers to help shape the future. Why Howden? You’ll Own It With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you’re not just joining a team—you’re building a business you truly own. You’ll Be Empowered We’re a destination for talent where people are trusted to look after their clients and grow together. You’ll have the freedom to lead, backed by global scale and local expertise. You’ll Be Part of Something Bigger Our integrated platform spans broking, reinsurance, and MGA capabilities—giving you access to everything you need to deliver for clients and build something remarkable We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. What is the role? We are seeking a Process Excellence & Continuous Improvement Lead to support the design, documentation, and governance of end-to-end operational processes and target operating model elements across the US Retail business. This role will play a critical part in translating strategic change into clear, executable processes while ensuring appropriate controls are embedded. Reporting to the Head of Continuous Improvement & Change, you will act as a hands-on process and standards leader – driving consistency, enabling scale, and reinforcing operational discipline across teams. This role is an exciting opportunity for a process leader who can translate strategic priorities into clear, governed, and executable ways of working. What will you be doing? Process Design and Standardization Support the design, documentation, and maintenance end-to-end operational processes. Develop clear SOPs, process maps, RACI models, and handoffs. Ensure processes are scalable, repeatable, and aligned to business strategy and regulatory requirements. Partner with business and functional leaders to simplify workflows and eliminate inefficiencies. Process Governance Help maintain clear process ownership, documentation, and change control standards. Maintain process documentation and ensure updates are reflected accurately and consistently. Define KPIs and partner with Operations on measurement and reporting. Support audit readiness by ensuring processes are well-documented and consistently executed. Adoption and Continuous Improvement Ensure processes, SOPs, and controls are clear, complete and ready for adoption, partnering with Capability & Change on enablement. Partner with Capability & Change to support enablement where process changes require training or reinforcement. Identify improvement opportunities using operational data, performance metrics, and stakeholder feedback. Partner closely with industry practice groups, Operations, Technology, and Learning & Development to align process designs with day-to-day execution. Provide practical input to leaders and teams on process clarity, consistency, and operational readiness. Key Skills & Competencies Strong experience in process design, documentation, and governance within complex environments. Experience in insurance brokerage, with a strong understanding of core brokerage and client service processes. Ability to translate complex operations into clear, executable processes. Strong analytical and problem-solving skills. Highly collaborative, detail-oriented, and execution-focused. Qualifications 8+ years of experience in process design, process governance, or operational excellence roles within an insurance brokerage or related financial service environment. Strong understanding of brokerage operations, systems (e.g., Epic or other AMS), and core workflows (e.g., client service, policy administration, certificates, billing). Proven ability to design, document, and govern end-to-end operational processes that improve efficiency, consistency, and control. Bachelor’s degree in Business, Operations, or related field. Lean, Six Sigma, or similar continuous improvement training is a plus. Experience with process mapping and documentation tools is an advantage. What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives. Compensation and Benefits The expected base salary range for this role is $125,000 - $175,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":361,"slug":362,"title":363,"location":173,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":173,"raw_description":364},93367,"project-analyst-howden-us-services-llc","Project Analyst","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Why Join Howden US? At Howden, we’re not just building a business- We’re rewriting the rules of what a global insurance broker can be. And now, it’s your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we’ve grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030. We’re launching our US retail platform with the same entrepreneurial spirit that’s driven our success worldwide- and we’re looking for trailblazers to help shape the future. Why Howden? You’ll Own It With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you’re not just joining a team—you’re building a business you truly own. You’ll Be Empowered We’re a destination for talent where people are trusted to look after their clients and grow together. You’ll have the freedom to lead, backed by global scale and local expertise. You’ll Be Part of Something Bigger Our integrated platform spans broking, reinsurance, and MGA capabilities—giving you access to everything you need to deliver for clients and build something remarkable We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. What is the role? We are seeking an Operations Project Analyst to support the planning, execution, and governance of programs and projects across the US Retail business. This role sits within the PMO and works in close partnership with Program Managers to ensure initiatives are delivered with rigor, clarity, and strong business insight. The Operations Project Analyst will be responsible for supporting program delivery through analysis, problem solving, and identifying how component parts affect the delivery of the program. This is an excellent opportunity for an analytically strong professional who wants to operate at the intersection of business operations, technology, and transformation in a fast-scaling insurance brokerage. What will you be doing? Project and Delivery Support Partner with Project Managers to support the execution of assigned projects, including tracking workstream progress, dependencies, risks, and issues. Coordinate with cross-functional stakeholders to gather updates, resolve action items, and support meeting preparation and follow-through. Support change management activities for assigned projects, including stakeholder impact assessments, communication planning, and adoption tracking. Develop and maintain program documentation, including project plans, status reports, RAID logs, and decision logs. Support UAT planning and execution, working with business teams and technology partners to validate that solutions meet requirements. Reporting and Governance Maintain accurate and timely project documentation in PMO tools (e.g., Monday.com) in accordance with governance standards. Support portfolio-level reporting by consolidating status, risks, and milestones across assigned programs. Contribute to benefits tracking and lessons learned documentation at program completion. Assist in the development and maintenance of PMO templates, tools, and standard operating procedures. Requirements and Business Analysis Conduct current-state analysis and gap assessments to support the design of future-state solutions. Support the development of business cases and initiative intake documentation in alignment with PMO standards. Elicit, document, and validate business requirements for assigned programs and projects in partnership with Program Managers and business stakeholders. Develop clear functional specifications, use cases, user stories, and acceptance criteria to support technology and process delivery teams. Key Skills & Competencies Ability to synthesize complex or ambiguous information into a clear narrative and recommendation. Excellent written and verbal communication skills, with experience producing clear documentation for diverse audiences. Proven ability to manage multiple tasks in a fast-paced environment with strong attention to detail. Collaborative and proactive, with the ability to build effective working relationships across business and technology teams. Demonstrated experience connecting analysis and project activity to business outcomes. Qualifications 3–6 years of experience in a project analyst or project delivery role—preferably within insurance brokerage or a related financial services environment. Experience developing business cases, decision materials, or executive-ready communications. Experience supporting technology implementations or business transformation programs. Familiarity with Agile, waterfall, or hybrid project delivery methodologies. Proficiency with project management and portfolio tools (e.g., Monday.com, or similar). Ability to operate across multiple disciplines and stakeholder groups in a matrixed organization. Bachelor’s degree in Business, Operations, Information Systems, or a related field. CBAP, PMI-PBA, or equivalent business analysis certification is a plus. What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives. Compensation and Benefits The expected base salary range for this role is $75,000 - $125,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":366,"slug":367,"title":368,"location":173,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":173,"raw_description":369},93368,"project-manager-howden-us-services-llc","Project Manager","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Why Join Howden US? At Howden, we’re not just building a business- We’re rewriting the rules of what a global insurance broker can be. And now, it’s your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we’ve grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030. We’re launching our US retail platform with the same entrepreneurial spirit that’s driven our success worldwide- and we’re looking for trailblazers to help shape the future. Why Howden? You’ll Own It With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you’re not just joining a team—you’re building a business you truly own. You’ll Be Empowered We’re a destination for talent where people are trusted to look after their clients and grow together. You’ll have the freedom to lead, backed by global scale and local expertise. You’ll Be Part of Something Bigger Our integrated platform spans broking, reinsurance, and MGA capabilities—giving you access to everything you need to deliver for clients and build something remarkable We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. What is the role? We are seeking an experienced and results-oriented Project Manager to lead complex, cross-functional business initiatives from planning through execution and benefit realization, including execution of formal change management activities within assigned projects. You will be responsible for coordinating multiple workstreams, managing dependencies, and ensuring projects are delivered on time, within scope, and aligned with business priorities. You will work closely with business leaders, process owners, and technology teams to translate strategy into actionable plans and support effective adoption of change across the organization, in partnership with the broader team. This role requires a blend of structured project management expertise, stakeholder management, and business acumen – ideal for someone who thrives at the intersection of operations, transformation, and change. What will you be doing? Project Management and Delivery Plan, organize, and oversee end-to-end delivery of assigned projects – ensuring clarity of scope, objectives, timelines, and success criteria. Lead cross-functional teams to execute complex initiatives spanning process, technology, and organizational change. Monitor project health, manage risks and issues, and proactively remove barriers to ensure successful delivery. Ensure all projects adhere to PMO standards, tools, and reporting requirements. Execute formal change management activities within assigned projects, including change impact assessment, readiness planning, dependency management, and adoption tracking, in alignment with enterprise change frameworks and US Retail communications standards. Stakeholder Management and Governance Serve as the primary point of contact for project stakeholders, providing clear communications on status, milestones, and key decisions, risks, and issues. Prepare and present project updates, reporting, and recommendations to senior leadership and governance forums. Partner with process owners, technology leads, and Capability & Enablement to drive alignment and accountability across functions. Support operational teams in preparing for sustainment of outcomes post-implementation. Planning and Reporting Develop integrated project plans, critical path analyses, and resource forecasts across multiple workstreams. Track and report on financials, resourcing, risks, and benefits realization. Ensure accurate and timely project documentation and status reporting. Track and communicate realized benefits and lessons learned, in line with PMO standards. Key Skills & Competencies Proven ability to lead complex, multi-workstream projects with strong organizational and coordination skills Strong understanding of business operations, process improvement, and change management principles Excellent communication and stakeholder engagement skills, with the ability to influence and align across functions Analytical and structured thinker with a problem-solving mindset Comfortable operating in a fast-paced environment with multiple priorities Strong attention to detail and commitment to delivery excellence Qualifications 5+ years of experience in Project Management roles – preferably within the insurance brokerage space Demonstrated experience leading business transformation, process improvement, or systems implementation projects. Strong knowledge of project management methodologies (e.g., PMI, Agile, or hybrid approaches) Proficiency with project portfolio management tools (e.g., Monday.com) and reporting platforms Bachelor’s degree in Business, Operations, or related field is preferred PMP or equivalent project management certification is a plus What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives. Compensation and Benefits The expected base salary range for this role is $125,000 - $175,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":371,"slug":372,"title":373,"location":173,"raw_job_location_address_addressLocality":374,"raw_hiringOrganization_logo_url":173,"raw_description":375},93369,"health-benefits-producer-howden-us-services-llc","Health & Benefits Producer","Houston – 717 Texas Avenue","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Who are we? Howden is a global, employee-owned insurance group operating across more than 50 territories, with a presence spanning broking, underwriting, and risk management services. Howden combines international scale with local specialization, and ownership structure extends broadly across its employee base. Why work at Howden? Howden operates with a culture built on collaboration, technical expertise, and long-term relationship building with clients and carrier partners. Employees are provided access to development resources, industry training, and cross-functional collaboration across Howden’s global network. The employee-ownership model aligns individual performance with the organization’s overall results. What is the role? Howden is seeking a Producer to join its Health & Benefits team in Houston. This role is responsible for generating new business, managing an existing book of employee benefits accounts, and building relationships with clients and carrier partners across the region. What will you be doing? New Business Development Identify, pursue, and close new Health & Benefits accounts within the assigned territory Develop and execute a prospecting strategy using referral networks, carrier relationships, and market research Prepare and deliver proposals, presentations, and renewal strategies to prospective clients Account Management Maintain and grow an assigned book of Health & Benefits business Coordinate with account executives, benefits consultants, and compliance teams to service client accounts Conduct periodic account reviews to identify coverage gaps, cross-sell opportunities, and retention risks Relationship Management Build and maintain relationships with carrier partners, underwriters, and other market contacts Represent Howden at industry events, trade associations, and client functions Stay current on market trends, regulatory developments (e.g., ACA, ERISA), and competitor activity within the Health & Benefits segment What are we looking for? Active Health & Benefits (Life, Accident & Health) producer license in Texas (or ability to obtain within a defined period) Demonstrated track record of new business production within employee benefits accounts Established network of referral sources and\u002For carrier relationships within the Houston market Strong working knowledge of group health, dental, vision, life, disability, and voluntary benefits products Professional designations (CEBS, GBA, REBC, or equivalent) preferred but not required Strong verbal and written communication skills, with the ability to present to prospective and existing clients Compensation and Benefits This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, this position is eligible to participate in a commission-based incentive program. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise Howden is committed to operating sustainably and to supporting the communities in which it operates. The organization integrates environmental, social, and governance considerations into its business practices and encourages employee participation in sustainability initiatives. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":377,"slug":378,"title":379,"location":173,"raw_job_location_address_addressLocality":380,"raw_hiringOrganization_logo_url":173,"raw_description":381},93432,"operations-analyst-howden-us-services-llc","Operations Analyst","New York - WeWork - 430 Park Avenue","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work\u002Flife balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking an Operations Analyst in New York with a hybrid work schedule. ROLE SUMMARY The Operations Analyst supports the Private Capital broking teams throughout the policy lifecycle and also assists with surplus lines compliance filing preparation. As a member of the Private Capital Operations team, the candidate coordinates with brokers and various cross-functional departments to ensure all best practices are followed, and service-level agreements are met according to internal standards. The analyst works with broking teams to compile relevant surplus lines filing documentation, reconcile financial information on policies, including premiums, taxes, and fees, and prepare information for filing with state surplus lines authorities. This role will be based in our New York City office (on-site with some opportunity for remote work What will you be doing? KEY RESPONSIBILITES · Provide support to brokers, operations, finance, legal, and compliance teams throughout policy lifecycle. · Apply knowledge of the insurance rules and regulations in each state and insurance products Howden Private Capital offers, as well as general insurance best practices to review and validate policy information. · Complete carrier and state surplus lines forms, applying policy information, checking for accuracy, and returning completed form to clients, Howden brokers, or insurers\u002FMGAs, as applicable. · Collaborate with broking teams to compile and organize relevant surplus lines filing documentation for each policy. · Reconcile financial information on policies, including premiums, taxes, and fees, to ensure accuracy prior to filing. · Prepare and submit surplus lines filings with state surplus lines authorities in accordance with applicable regulatory deadlines and requirements. · Monitor changes in state surplus lines filing requirements and update internal processes accordingly. · Follow up with clients and insurers to satisfy policy conditions during post-bind, closing, and post-closing processes to ensure file completeness. Proactively chase for documents ahead of due dates. · Review and negotiate client Non-Disclosure Agreements (NDAs). · Draft and distribute NDA Joinder Agreements to insurers, and Non Reliance Letters (NRL's) to Due Diligence providers, summarizing and consolidating proposed changes, and collaborating with brokers for review. · Ensure data accuracy, including adhering to Quality Assurance requirements validating accuracy of systems entries, and keeping files up to date when accounts are bound or lost. · Perform KYC checks on prospective clients. · Develop an understanding of internal standards as well as regulatory requirements to adhere to compliance requirements. · Respond promptly to customer needs and solicit customer feedback to improve service. · Other duties and projects as assigned. What are we looking for? Qualifications: · 1-5 years’ experience. Experience in a related field preferred. · General understanding of insurance and surplus lines rules and requirements preferred. · Bachelor’s Degree or relevant experience. · Excellent attention to detail. · Ability to prioritize, multi-task, and meet deadlines in a fast-paced environment. · Ability to effectively collaborate and communicate with all levels of an organization. · Proficient Microsoft Office skills including Word, Excel, PowerPoint, Visio, and Outlook. What You Will Gain This role offers direct exposure to transaction workflows and broker activity, with the opportunity to build expertise in broking operations, client onboarding, surplus lines compliance and deal execution within a rapidly growing platform Compensation and Benefits The expected base salary range for this role is $70,00 - $85,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":383,"slug":384,"title":385,"location":173,"raw_job_location_address_addressLocality":386,"raw_hiringOrganization_logo_url":173,"raw_description":387},93443,"producer-howden-us-services-llc","Producer","Remote - Pennsylvania","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Who are we? Howden is a global, employee-owned insurance group operating across more than 50 territories, with a presence spanning broking, underwriting, and risk management services. Howden combines international scale with local specialization, and ownership structure extends broadly across its employee base. Why work at Howden? Howden operates with a culture built on collaboration, technical expertise, and long-term relationship building with clients and carrier partners. Employees are provided access to development resources, industry training, and cross-functional collaboration across Howden’s global network. The employee-ownership model aligns individual performance with the organization’s overall results. What is the role? Howden is seeking a Producer to join its Life Sciences practice in Philadelphia. This role is responsible for generating new business, managing an existing book of life sciences accounts, and building relationships with pharmaceutical, biotechnology, medical device, and other life sciences clients and carrier partners. What will you be doing? New Business Development Identify, pursue, and close new business within the life sciences sector, including pharmaceutical, biotechnology, medical device, and clinical research organizations Develop and execute a prospecting strategy leveraging referral networks, carrier relationships, industry associations, and market research specific to the life sciences space Prepare and deliver proposals, presentations, and renewal strategies addressing complex coverage needs, including product liability, clinical trials, and professional\u002Ftechnology liability exposures Account Management Maintain and grow an assigned book of life sciences business Coordinate with account executives, underwriters, and claims teams to service client accounts Conduct periodic account reviews to identify coverage gaps, cross-sell opportunities, and retention risks specific to evolving regulatory and product-development exposures Relationship Management Build and maintain relationships with carrier partners, underwriters, and specialty market contacts serving the life sciences industry Represent Howden at industry events, trade associations, and client functions related to life sciences and biotech Stay current on market trends, regulatory developments (e.g., FDA approval pipelines), and competitor activity within the life sciences insurance segment What are we looking for? Active Property & Casualty producer license in Pennsylvania (or ability to obtain within a defined period) Demonstrated track record of new business production within the life sciences or related specialty insurance segment Established network of referral sources and\u002For carrier relationships within the life sciences industry Strong working knowledge of coverage lines relevant to life sciences, including product liability, clinical trials liability, and professional\u002Ftechnology liability Professional designations (CIC, CPCU, CRM, or equivalent) preferred but not required Strong verbal and written communication skills, with the ability to present to prospective and existing clients Compensation and Benefits The expected base salary range for this role is $150,000 - $400,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, this position is eligible to participate in a commission-based incentive program. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise Howden is committed to operating sustainably and to supporting the communities in which it operates. The organization integrates environmental, social, and governance considerations into its business practices and encourages employee participation in sustainability initiatives. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":389,"slug":390,"title":391,"location":173,"raw_job_location_address_addressLocality":392,"raw_hiringOrganization_logo_url":173,"raw_description":393},93445,"assistant-vice-president-pharmacy-analytics-howden-us-services-llc","Assistant Vice President - Pharmacy Analytics","Remote - Minnesota","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking an Assistant Vice President (AVP), Pharmacy who will serve as a strategic pharmacy consultant supporting employer clients in the design, evaluation, and optimization of pharmacy benefit programs. This role will lead pharmacy benefit management (PBM) procurement initiatives, financial and contract analyses, market assessments, vendor evaluations, and client-facing consulting engagements, while overseeing day-to-day operations of the Pharmacy Analytics practice supporting Howden’s middle market teams. The ideal candidate will bring expertise from a PBM, health plan, pharmacy analytics, or pharmacy consulting environment and possess a strong understanding of the evolving pharmacy landscape, including specialty drugs, GLP-1 therapies, PBM pricing models, rebate strategies, financial guarantees, and emerging cost-containment solutions. What will you be doing? Serve as a trusted advisor to employer clients on pharmacy benefit strategy, plan design, and cost management opportunities. Lead and support PBM market checks, renewals, procurement projects, and formal RFP processes. Oversee day-to-day operations of the Pharmacy Analytics practice for Howden’s middle market teams, including workflow planning, prioritization, resource allocation, and delivery oversight. Manage intake, scoping, and work assignment for PBM RFPs, rebate reconciliations, market checks, contract reviews, and other financial analyses. Analyze PBM financial proposals, pricing guarantees, rebate arrangements, dispensing fees, and contractual terms. Develop, maintain, and oversee claim-level and aggregate financial models used to evaluate PBM proposals, validate pricing guarantees and rebate arrangements, assess pharmacy program performance, and quantify vendor savings opportunities. Establish modeling standards, documented assumptions, quality-control procedures, and peer-review processes to promote accuracy, consistency, transparency, and auditability across pharmacy analytics deliverables. Interpret PBM claims, eligibility, formulary, rebate, specialty, and financial data; identify data-quality issues; and translate analytical findings into clear client recommendations and executive-level deliverables. Provide strategic guidance on specialty pharmacy, biosimilars, GLP-1 medications, cell and gene therapies, and emerging market trends. Review and negotiate pharmacy contract provisions and performance guarantees. Prepare and present client deliverables, executive summaries, and recommendations to employer leadership teams. Support finalist presentations, vendor evaluations, and implementation activities. Collaborate with account teams, producers, and subject matter experts to identify growth opportunities and deliver exceptional client service. Build and maintain relationships with PBMs, specialty pharmacies, clinical vendors, and other strategic partners. What are we looking for? Qualifications 7+ years of experience in pharmacy consulting, PBM account management, PBM underwriting, pricing, trade relations, clinical strategy, or related pharmacy benefit roles. Demonstrated knowledge of PBM contracting, rebate programs, pharmacy pricing methodologies, and specialty drug management. Advanced pharmacy financial modeling and analytical skills, including experience building and reviewing claim-level models, evaluating PBM pricing proposals, validating contract guarantees, and working with large pharmacy claims data sets. Exemplary knowledge of pharmacy analytics capabilities, methodologies, coverages, and services, including their application to PBM procurement, market checks, rebate reconciliations, contract reviews, and ongoing financial performance monitoring. Thorough understanding of PBM data layouts, claims and eligibility files, contract structures, financial terms, pricing guarantees, rebate arrangements, and core pharmacy data concepts. Demonstrated ability to oversee analytical workflow, prioritize competing requests, assign work effectively, review outputs, and communicate modeling assumptions, limitations, and results to technical and non-technical stakeholders. Ability to translate complex pharmacy concepts into actionable recommendations for clients and internal stakeholders. Excellent presentation, communication, and relationship management skills. Experience managing multiple projects and client deliverables in a fast-paced environment. Advanced proficiency in Excel and PowerPoint; experience with pharmacy analytics and reporting tools is preferred. Ability to travel periodically for client meetings, conferences, and business development opportunities. Compensation and Benefits The expected base salary range for this role is $150,000- $190,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts 401(k) retirement plan Flexible Paid Time Off and paid parental leave Life and Disability insurance Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve."]