Senior Motor Surveyor

Entity: Allianz Insurance Singapore
Within a span of just four years, Allianz Insurance Singapore (AIS) has emerged as the fastest-growing General Insurance company, achieving an unprecedented level of success. Since its inception in Singapore, AIS has consistently doubled its revenue year on year, a testament to its unwavering dedication to excellence. AIS takes great pride in being certified as a Great Place to Work, a reflection of our commitment to fostering a thriving and employee-driven business culture.

Description:

We are looking for a seasoned Senior Motor Surveyor to join the motor surveying function. The ideal candidate will bring over 15 years of extensive experience in motor surveying and claims assessment. This role involves overseeing vehicle damage assessments, ensuring seamless claims processes, and driving operational excellence within the motor claims ecosystem. The successful candidate will possess exceptional attention to detail, strong analytical capabilities, and the ability to collaborate effectively with diverse stakeholders.

Key Responsibilities:

Qualifications and Skills:

• A minimum of 15 years of experience in motor surveying, with a strong track record of success in the field.
• Certification in Basic Insurance Concepts and Principles (BCP), Personal General Insurance (PGI) and Commercial General Insurance (ComGl) with Singapore College of Insurance
• In-depth knowledge of motor vehicle repair processes, damage assessment, and cost estimation.
• Familiarity with insurance claims systems, tools, and technologies.
• Strong understanding of regulatory requirements and industry best practices in Singapore.
• Excellent analytical and problem-solving skills, with the ability to make sound judgments based on detailed assessments.
• Strong communication and interpersonal skills, with the ability to build effective relationships with internal and external stakeholders.
• A valid driver's license and willingness to travel as required for site inspections.
• Relevant certifications or qualifications in motor surveying or a related field are preferred.
• Customer-focused mindset with the ability to handle escalations professionally.
• AI-Skills e.g. ChatGPT and Microsoft CoPilot an advantage.

98135 | Customer Services & Claims | Professional | Non-Executive | Allianz Singapore | Full-Time | Permanent