AGN Customer Ambassador (m/f/d)_D-2363

About the Job

Since 1890, all around the globe, employees in Allianz have been working hard to secure people’s lives and to give courage to our customers for what’s ahead. We are actuaries, advisors and service agents; engineers, lawyers and technology experts; we are daughters and sons, mothers and fathers, accountants, investors and entrepreneurs – and together we are shaping our industry. Because we know how important it is to have a fair partner at your side who provides solid and sustainable solutions, we strive to do it right – with passion, every day. Allianz Technology enables Allianz group to live up to its purpose, by providing powerful, standardized global platforms to provide efficiencies, savings and scalability for the long-term success of Allianz.

Allianz Technology Bucharest Branch is a professional expertise center offering a wide range of services: Financial, Actuarial, IT and Procurement support to the Allianz Group, creating innovative solutions so that Allianz can shape the future for generations ahead.

Is providing good service something that motivates you, too? Then why not join us in developing innovative products and services in an international environment!

What you do

• Interface between Allianz Technology & OE (Customer), participate and lead the obtaining of decisions in the Management Meetings with the OE and be the escalation point for the OE.
• Lead AGN related topics in the operational management review meetings: schedule and organize meetings; prepare and track operational meetings; create/align meeting agendas and minutes; track activities.
• Prepare for each project the service offer and track and document the approval.
• Weekly review operation reports.
• Review capacity reports.
• Prepare ad hoc reports and analyses.
• Organize or participate in operational workshops.

What you bring

• At least 1 year experience in working in a similar role, with Management exposure and working in an international environment. Previous experience in Information Technology or related area represents an advantage.
• Bachelor’s degree, preferable in Computer Science or related field with basic technical understanding (Router, LAN, WAN) as well as MS Office package knowledge.
• Availability for travel approximately 25% of time (1 week/ month).
• Ability to work independently and self-conscientiously with minimal supervision.
• Creative and open mind for changes with the ability to work in a multi-cultural environment.
• Effective communication – both oral & written is essential. Must speak fluently in English, writing fluently in English; other language (German or French) are beneficial.
• Global thinker, analytical thinking and problem solving; team player, customer and service oriented with proven organizational and self-motivation abilities.
• Basic knowledge of AI technologies, principles and their practical use.

What we offer

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.