Sales Manager, PF

RHB Bank Berhad • Ampang, MY

Job Summary

We are seeking a dynamic and results-oriented Sales Manager, PF (Personal Financing ) to lead and drive the sales performance of our Islamic personal financing products. This role involves managing a team, developing sales strategies, and ensuring the achievement of sales targets while adhering to Shariah principles and regulatory guidelines.

Job Responsibilities

  • Develop and implement effective sales strategies and action plans to achieve and exceed personal financing (Islamic) sales targets.
  • Lead, motivate, train, and manage a team of sales executives to ensure optimal performance and productivity.
  • Monitor sales performance, analyze market trends, and identify new business opportunities within the Islamic personal financing segment.
  • Build and maintain strong relationships with key stakeholders, including internal departments and external partners, to facilitate sales growth.
  • Ensure all sales activities and processes comply with RHB Bank's policies, Shariah requirements, and relevant regulatory frameworks.
  • Conduct regular coaching and performance reviews for team members to foster continuous improvement and professional development.
  • Prepare and present sales reports, forecasts, and performance analyses to senior management.
  • Actively participate in product development and marketing initiatives related to Islamic personal financing.
  • Handle customer inquiries, feedback, and complaints professionally and efficiently to ensure high levels of customer satisfaction.

Job Qualifications

  • Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
  • Minimum of 5 years of experience in sales, with at least 2 years in a supervisory or managerial role within the financial services industry, specifically in personal financing or a related product.
  • Proven track record of achieving and exceeding sales targets.
  • Strong understanding of Islamic finance principles and Shariah-compliant products, particularly personal financing.
  • Excellent leadership, communication, interpersonal, and negotiation skills.
  • Ability to motivate and manage a sales team effectively.
  • Strong analytical and problem-solving abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Knowledge of relevant banking regulations and compliance requirements.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.

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