12 Jobs for Complaint Handling in Malaysia

Customer Service Officer (Cantonese Speaker)

moomoo • Kuala Lumpur, MY • On-site

20,000 - 30,000 HKD

•Full-Time•Permanent

Record KeepingKPI AchievementCustomer ServiceCustomer Support

Executive, Contact Centre Policyholder & Agent Specialist (Ipoh)

Prudential Assurance Malaysia Berhad • Ipoh, MY • On-site

36,000 - 60,000 MYR (est.)

•Full-Time•Permanent

Email SystemsLive Chat SystemsCase ManagementPolicy Servicing

Branch Manager (Tmn Johor Jaya)

Hong Leong Bank Berhad • Johor Bahru, MY • On-site

96,000 - 144,000 MYR (est.)

•Full-Time•Permanent

ComplianceBranch AuditMortgage SalesCustomer Service

Branch Manager (Batu Pahat)

Hong Leong Bank Berhad • Batu Pahat, MY • On-site

60,000 - 120,000 MYR (est.)

•Full-Time•Permanent

ComplianceBranch AuditSales ManagementPeople Management

Brokerage Services Support Specialist (Hong Kong Market)

moomoo • Kuala Lumpur, MY • On-site

20,000 - 30,000 HKD

•Full-Time•Permanent

Customer ServiceKPI ManagementRecord KeepingComplaint Handling

Manager - Business Channels (Customer Service & Operations)

Hong Leong Bank Berhad • Petaling Jaya, MY • On-site

60,000 - 90,000 MYR (est.)

•Full-Time•Permanent

AuditBasel IIABM RulesECM Rules

Manager - Business Channels (Customer Service & Operations)

Hong Leong Bank Berhad • Petaling Jaya, MY • On-site

60,000 - 90,000 MYR (est.)

•Full-Time•Permanent

AuditingBalancingReconciliationError Detection

Manager - Business Channels (Branch)

Hong Leong Bank Berhad • Balakong, MY • On-site

120,000 - 180,000 MYR (est.)

•Full-Time•Permanent

Branch AuditSales ManagementProduct KnowledgeComplaint Handling

Employee Benefits Claims

Prudential Services Asia Sdn Bhd (Malaysia) • Kuala Lumpur, MY • On-site

30,000 - 45,000 MYR (est.)

•Full-Time•Permanent

Claims AdjudicationGroup Major Claims ProcessingGroup Medical Claims ProcessingService Recovery

Senior Officer, Major Claims

Prudential Services Asia Sdn Bhd (Malaysia) • Kuala Lumpur, MY • On-site

60,000 - 90,000 MYR (est.)

•Full-Time•Permanent

Case ManagementClaims AssessmentBenefit CalculationClaims Investigation

Customer Service Officer - Inbound Call Center - Contract

Allianz Insurance • Kuala Lumpur, MY • On-site

30,000 - 45,000 MYR (est.)

•Full-Time•Freelance

Customer ServiceComplaint HandlingEscalation ProceduresCall Center Operations

Customer Contact Center

RHB Bank • Kuala Lumpur, MY • On-site

3,000 - 5,000 MYR (est.)

•Full-Time•Permanent

Customer serviceComplaint handlingCRMWFM