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BR","If you are looking to excel and make a difference, take a closer look at us… Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Assist in calling up customers for service \u002F sales interactions; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Requirements Education\u002FQualification Malaysian citizen Fresh graduates or candidates with relevant work experience are welcome to apply Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy Certification\u002FLicensing Requirements (optional) FIMM \u002F UT license PCE & TBE license What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":642,"slug":643,"title":12,"location":13,"raw_job_location_address_addressLocality":644,"raw_hiringOrganization_logo_url":13,"raw_description":645},56978,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-25","STT-Taman Setia Tropika BR","If you are looking to excel and make a difference, take a closer look at us… Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank’s products and services to customers and responsible for high levels of Customer service and seamless transactions. Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Perform Meeter-Greeter\u002FNavigator role on rotational basis \u002F as applicable; Assist in calling up customers for service \u002F sales interactions; Step out of the branch to meet customers for service \u002F sales discussions occasionally \u002F as applicable; Support Bank’s Digital Transformation initiatives including Connect Penetration and OTC Transaction migration; Accept assignments as required to maintain adequate staffing levels throughout branch network; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Read, understand and comply with Bank’s internal SOPs as applicable; Be on stand-by during weekend for SST activities, as and when applicable; Perform Relief CSOM\u002F2nd Liner functions as and when applicable; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Managerial (team\u002Fgroup responsibilities) Supervise clerical \u002F other staff where applicable; Support a conducive working environment among team members. Organizational (organizational responsibilities) Represent HLB in relationship building with the community’ Provide support to the Branch Manager\u002FCustomer Service and Operations Manager to deliver the expected levels of customer service, cross-selling (for products applicable) and contribute to operational control and compliance as specified by the Bank. Requirements Education\u002FQualification Degree\u002FDiploma Holder Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy Certification\u002FLicensing Requirements FIMM \u002F UT license PCE & TBE license About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":647,"slug":648,"title":12,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":650},57007,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-26","TDI-TAMAN TUN DR ISMAIL BR","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Perform Meeter-Greeter\u002FNavigator role on rotational basis \u002F as applicable; Assist in calling up customers fo service \u002F sales interactions; Step out of the branch to meet customers for service \u002F sales discussions occasionally \u002F as applicable; Support Bank’s Digital Transformation initiatives including Connect Penetration and OTC Transaction migration; Accept assignments as required to maintain adequate staffing levels throughout branch network; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Read, understand and comply with Bank’s internal SOPs as applicable; Be on stand-by during weekend for SST activities, as and when applicable; Perform Relief CSOM\u002F2nd Liner functions as and when applicable; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Managerial (team\u002Fgroup responsibilities) Supervise clerical \u002F other staff where applicable; Support a conducive working environment among team members. Organizational (organizational responsibilities) Represent HLB in relationship building with the community’ Provide support to the Branch Manager\u002FCustomer Service and Operations Manager to deliver the expected levels of customer service, cross-selling (for products applicable) and contribute to operational control and compliance as specified by the Bank. Requirements Education\u002FQualification Degree\u002FDiploma Holder Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy Certification\u002FLicensing Requirements FIMM \u002F UT license PCE & TBE license About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":652,"slug":653,"title":654,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":656},56753,"legal-manager-mampa-hong-leong-bank-berhad","Legal Manager (M&A)","HLT-Hong Leong Tower","If you are looking to excel and make a difference, take a closer look at us… Overview Join our team as a Legal Manager to provide proactive and in-depth legal advice and ensure the Bank's interests are protected. You will support the Head of Legal by delivering business-focused legal advisory and transactional support across the entire Bank Group. This role is essential for balancing commercial objectives with regulatory compliance. Your focus will be on strategizing and managing legal risks to minimize disputes, with particular emphasis on Mergers & Acquisitions (M&A) and cross-border legal coordination. The successful candidate(s) will report to the Head of Legal. Key Responsibilities and Accountabilities Functional (job responsibilities) Offer in-depth, business-focused legal advice to bank functions to minimize legal risks, issues, and disputes proactively. Review, draft, and negotiate a broad range of banking, business, commercial, and transactional documents (e.g., contracts, product documentation), ensuring compliance with all legal and regulatory requirements. Partner with cross-functional teams to identify, analyze, and mitigate legal risks in new business initiatives, operations, projects, and new product development, and develop legally acceptable solutions. Manage and\u002For monitor litigation and disputes against the Bank\u002FBank Group, including claims, investigations, and litigation involving employees, customers, and third parties. Assist in implementing processes and providing legal oversight for corporate exercises, including M&A, joint ventures, investments, restructurings, and financing arrangements. Jobholder Requirements Malaysian citizen. Education\u002FQualification Bachelor of Laws (LLB) (Hons). Advocate & Solicitor registered with the Malaysian Bar is a plus. Experience\u002FRequirements 8 years and above of Post-Qualification Experience (PQE) from a general practice with an established Malaysian legal firm, specializing in areas such as banking, conveyancing, corporate finance, restructuring, or banking litigation OR In-house counsel experience with a strong working knowledge of banking and financial services in Malaysia. Demonstrable expertise in Malaysian laws, particularly in banking and finance. Experience or working knowledge of drafting and negotiating ISDA Master Agreements and related collateral agreements (CSA, GMRA, FX Master Agreements) involving counterparties in various jurisdictions, as well as knowledge of structured products and derivatives (Added Advantage). Possesses commercial acumen, is resourceful, and capable of working with minimal supervision with excellent attention to detail. Excellent written and verbal communication skills (particularly in English), with strong organizational and interpersonal skills. Proven ability to engage with a variety of stakeholders and colleagues at all levels. Proficiency in Microsoft Office applications. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":658,"slug":659,"title":660,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":661},56781,"manager-wholesale-credit-credit-evaluation-hong-leong-bank-berhad","Manager - Wholesale Credit (Credit Evaluation)","If you are looking to excel and make a difference, take a closer look at us… - About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":663,"slug":664,"title":12,"location":13,"raw_job_location_address_addressLocality":665,"raw_hiringOrganization_logo_url":13,"raw_description":645},72901,"executive-business-channels-operations-customer-service-hong-leong-bank-berhad","AMS-Aman Suria Br",{"id":667,"slug":668,"title":669,"location":13,"raw_job_location_address_addressLocality":670,"raw_hiringOrganization_logo_url":13,"raw_description":671},72902,"executive-business-channel-community-deposit-specialist-hong-leong-bank-berhad","Executive - Business Channel (Community Deposit Specialist)","ASB-J SULTAN BADLISHAH BR","If you are looking to excel and make a difference, take a closer look at us… Generate and qualify leads from internal and external lists to achieve acquisition goals Source and develop client referrals to achieve acquisition goals Develop sales proposal and customize by client Schedule sales activity and ensure optimum pipeline generation Make sales calls to new potential and existing clients Negotiate effectively with clients Conduct briefing and training to clients Respond to sales enquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Follow up on sales activities to ensure sales closure and accounts are open timely Monitor and report on sales activities and follow up for management Carry out market research and surveys Participate in sales events and roadshows where applicable Monitor competitors, market conditions and product development Ensure all tasks are carried out in full compliance with guidelines and regulations To collaborate with other departments to create a unified experience To create an achievement oriented working environment. Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain. Continuous effort to improve business in support of building brand awareness and improving customer experience. Ensure all sales proposals are delivered on-time and within scope About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":673,"slug":674,"title":675,"location":13,"raw_job_location_address_addressLocality":676,"raw_hiringOrganization_logo_url":13,"raw_description":677},72903,"wealth-executive-hong-leong-bank-berhad-36","Wealth Executive","APG-AMPANG POINT BR","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Functional (Job Responsibilities) • Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations. • Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products. • Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients. • Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients. • Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance). Organizational (Organizational Responsibilities) • Building and maintaining close relationships with relevant stakeholders and supporting internal functions. • Adhere to department Standard Operating Procedures (SOP) in complying with audit, compliance, and regulatory guidelines. • Perform other responsibilities or projects assigned under the Group or Bank’s initiatives. Jobholder Requirements Education\u002FQualification • Minimum a Bachelor’s Degree or its equivalent in Finance, Banking, Business Management, or a relevant field. • Required certifications: PCE (Life\u002FGeneral), CEILLI, and FIMM\u002FIPPC (Unit Trust\u002FBanca) as applicable to the license requirements. Experience • Wealth Executive: 0 - 2 years of sales experience in financial services. • Senior Wealth Executive \u002F Associate Wealth Manager: 3 years and above of relevant experience in wealth management or priority banking. Special Skills • Strong analytical and problem-solving skills with a focus on financial planning. • Excellent communication and interpersonal skills to build trust with high-net-worth clients. • Proactive, self-starting attitude with a strong drive for results. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":679,"slug":680,"title":12,"location":13,"raw_job_location_address_addressLocality":665,"raw_hiringOrganization_logo_url":13,"raw_description":681},72904,"executive-business-channels-operations-customer-service-hong-leong-bank-berhad-2","If you are looking to excel and make a difference, take a closer look at us… If you are looking to excel and make a difference, take a closer look at us… Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank’s products and services to customers and responsible for high levels of Customer service and seamless transactions. Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Perform Meeter-Greeter\u002FNavigator role on rotational basis \u002F as applicable; Assist in calling up customers for service \u002F sales interactions; Step out of the branch to meet customers for service \u002F sales discussions occasionally \u002F as applicable; Support Bank’s Digital Transformation initiatives including Connect Penetration and OTC Transaction migration; Accept assignments as required to maintain adequate staffing levels throughout branch network; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Read, understand and comply with Bank’s internal SOPs as applicable; Be on stand-by during weekend for SST activities, as and when applicable; Perform Relief CSOM\u002F2nd Liner functions as and when applicable; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Managerial (team\u002Fgroup responsibilities) Supervise clerical \u002F other staff where applicable; Support a conducive working environment among team members. Organizational (organizational responsibilities) Represent HLB in relationship building with the community’ Provide support to the Branch Manager\u002FCustomer Service and Operations Manager to deliver the expected levels of customer service, cross-selling (for products applicable) and contribute to operational control and compliance as specified by the Bank. Requirements Education\u002FQualification Degree\u002FDiploma Holder Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy Certification\u002FLicensing Requirements FIMM \u002F UT license PCE & TBE license About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":683,"slug":684,"title":675,"location":13,"raw_job_location_address_addressLocality":685,"raw_hiringOrganization_logo_url":13,"raw_description":677},72905,"wealth-executive-hong-leong-bank-berhad-37","BBB-BUKIT BINTANG BR",{"id":687,"slug":688,"title":689,"location":13,"raw_job_location_address_addressLocality":690,"raw_hiringOrganization_logo_url":13,"raw_description":640},72906,"executive-operations-customer-services-business-channels-hong-leong-bank-berhad","Executive - Operations & Customer Services (Business Channels)","ASR-ALOR SETAR BR",{"id":184,"slug":185,"title":186,"location":13,"raw_job_location_address_addressLocality":692,"raw_hiringOrganization_logo_url":13,"raw_description":693},"BBM-HP CENTRE BUKIT MERTAJAM","If you are looking to excel and make a difference, take a closer look at us… We are currently looking for talents to: • Meeting allocated funding target • Identify and recruit potential new dealers from area under your care • Develop and manage the relationship of car dealers assigned to you • Ensure documentation on all new loans sourced are complete • Provide efficient and prompt service to Dealers and customers at all time • Actively participate in all sales activities • Cooperation and coordination with both external and internal customers • Provide training to new all recruits, as and when necessary • Assist Sales Centre Head in identifying new sales area, as and when necessary • Assist Sales Centre Head in planning and implementation sales strategies and activities, as and when necessary • To carry out any other appropriate duties as deemed fit by Management at all times • Adherence to sales compliance company's policy and direction. Do you have what it takes? We are currently looking for talents who have :- • Candidate must possess at least a Primary\u002FSecondary School\u002FSPM\u002F\"O\" Level, Higher Secondary\u002FSTPM\u002F\"A\" Level\u002FPre-U, Diploma, Advanced\u002FHigher\u002FGraduate Diploma, Business Studies\u002FAdministration\u002FManagement, Commerce, Marketing or equivalent. • Candidate with at least 1 year of working experience in auto loan sales\u002Fcredit is preferable. • Applicants must have own transport • Strong selling and negotiation skills. • Good communication and interpersonal skills • Excellent in adaptability & execution skills • Fresh Graduates or candidates with credit card \u002F personal loan sales are welcome to apply About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":695,"slug":696,"title":697,"location":13,"raw_job_location_address_addressLocality":698,"raw_hiringOrganization_logo_url":13,"raw_description":699},72908,"manager-business-channels-branch-hong-leong-bank-berhad-5","Manager - Business Channels (Branch)","BKG-BALAKONG BR","If you are looking to excel and make a difference, take a closer look at us… Your New Role In your new role as Branch Manager, you will 1. Drive Impact and Influence through Networking and Strategic Planning You will use your Impact and Influence, Networking Skills to maintain and build relationships with existing and new to Bank customers, prospects and business partners. Your Strategic Planning Skills will create new business opportunities and help to implement tactical sales and marketing strategies, as well as set your team’s direction and goals in order to source for new avenues for business growth. 2. Share Your Passion to Lead, Develop Yourself and Others You are passionate in Developing Yourself and Others by providing coaching and guidance to staff to improve their competencies. You provide Leadership by fostering strong teamwork amongst all branch personnel and managing the sales performance of all staff to meet your overall branch KRA. 3. Cultivate A Laser Focus on Results and Customers You are Results Oriented and Customer-Focused and strive to maintain this by working closely with the CSOM to monitor banking operations to ensure delivery of customer satisfaction, compliance of relevant guidelines & policies, complaint handling and credit risk management 4. Deliver Good Business Etiquette and Image to customers and the community Good Business Etiquette and Image is important to you. This means ensuring your branch passes the branch audit (mandatory) and ensuring your branch’s security is in good order. Possess sound and up-to-date Product Knowledge of all consumer products. What You’ll Need To Succeed With minimum of 5 years of related working experience, ideally in a Branch Customer Service, Mortgage Direct Sales or Wealth Management Relationship role Strong people management and leadership skills; with ability to guide and train a team of staff to achieve sales target and service standards. Good interpersonal and communication, organisational and planning skills. Welcome new challenges and possess a ‘Think-Act-Own’ attitude to see through planned and unplanned deliverables to completion About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":701,"slug":702,"title":703,"location":13,"raw_job_location_address_addressLocality":704,"raw_hiringOrganization_logo_url":13,"raw_description":705},72909,"personal-financial-services-personal-loan-specialist-hong-leong-bank-berhad","Personal Financial Services - Personal Loan Specialist","BMC - Bandar Mahkota Cheras BR","If you are looking to excel and make a difference, take a closer look at us… Our People Make the Difference We believe our employees are our greatest assets. In an effort to continuously develop human capital, Hong Leong Bank offers an inclusive work environment for employees to develop their full potential and give back to the communities where we operate. Working with us gives you the opportunity to do things that make a real difference in people’s lives. If you are looking to excel and make that difference, take a closer look at us and click here to find everything you need for a rewarding and fulfilling career. Our inclusive work environment and effort to continuously develop our human capital will surely enrich your working experience. Join us, and take your career to new heights. Job Responsibilities: Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets. To actively cross selling Banking\u002FFinancial products. Assess\u002Fevaluate and propose credit applications diligently. Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding. Provide excellent customer service and uphold professionalism to reflect Bank’s image Seek continuous improvement in the following areas to enhance job skills and competencies Product knowledge \u002F Selling skills \u002F Market intelligence \u002F Competitor’s check Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance Participate in strong teamwork and working relationship with colleagues at all times Do you have what it takes? We are currently looking for talents who have:- Candidate must possess at least a Diploma. At least 2 year(s) of working experience in the related field is required for this position. Fresh graduated are encourage to apply. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":323,"slug":324,"title":12,"location":13,"raw_job_location_address_addressLocality":707,"raw_hiringOrganization_logo_url":13,"raw_description":645},"BSR-BANGSAR-J TELAWI 3 BR",{"id":709,"slug":710,"title":711,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":661},72911,"executive-business-corporate-banking-cmb-graduate-trainee-hong-leong-bank-berhad","Executive - Business & Corporate Banking (CMB Graduate Trainee)",{"id":129,"slug":130,"title":12,"location":13,"raw_job_location_address_addressLocality":707,"raw_hiringOrganization_logo_url":13,"raw_description":713},"If you are looking to excel and make a difference, take a closer look at us… Job Description if you are looking to excel and make a difference, take a closer look at us… Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank’s products and services to customers and responsible for high levels of Customer service and seamless transactions. Key Responsibilities and Accountabilities Sales & Service · Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; · Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; · Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; · Perform Meeter-Greeter\u002FNavigator role on rotational basis \u002F as applicable; · Assist in calling up customers for service \u002F sales interactions; · Step out of the branch to meet customers for service \u002F sales discussions occasionally \u002F as applicable; · Support Bank’s Digital Transformation initiatives including Connect Penetration and OTC Transaction migration; · Accept assignments as required to maintain adequate staffing levels throughout branch network; Operations · Carry out Branch RCSA through sample checking and effective rectification as applicable; · Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; · Over-ride transactions as per Bank defined transaction limits; · Read, understand and comply with Bank’s internal SOPs as applicable; · Be on stand-by during weekend for SST activities, as and when applicable; · Perform Relief CSOM\u002F2nd Liner functions as and when applicable; · Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); · Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; · Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities · Maintain confidentiality of customers and Bank’s information in a responsible manner; · Keep a clean, organized work area and maintain a professional appearance; · Attend all trainings as applicable including e-learning\u002FWorkday; · Filing of reports;. · Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; · Carry out other duties as assigned periodically. Managerial (team\u002Fgroup responsibilities) · Supervise clerical \u002F other staff where applicable; · Support a conducive working environment among team members. Organizational (organizational responsibilities) · Represent HLB in relationship building with the community’ · Provide support to the Branch Manager\u002FCustomer Service and Operations Manager to deliver the expected levels of customer service, cross-selling (for products applicable) and contribute to operational control and compliance as specified by the Bank. Requirements Education\u002FQualification · Degree\u002FDiploma Holder Experience · Related working experience in financial institution or related field · Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills · Basic banking knowledge · High level of integrity and accountability · Excellent service mindset and communication skills and cross selling skills · Professional appearance and courtesy Certification\u002FLicensing Requirements · FIMM \u002F UT license · PCE & TBE license About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":715,"slug":716,"title":12,"location":13,"raw_job_location_address_addressLocality":717,"raw_hiringOrganization_logo_url":13,"raw_description":718},72914,"executive-business-channels-operations-customer-service-hong-leong-bank-berhad-5","DCM-DESA CEMERLANG BR","If you are looking to excel and make a difference, take a closer look at us… If you are looking to excel and make a difference, take a closer look at us… The Personal Financial Services Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling. Additionally you will also be the first point of contact to recommend Bank’s products and services to customers and be responsible for high levels of Customer service and seamless transactions. Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Assist in calling up customers for service \u002F sales interactions; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Requirements Education\u002FQualification Malaysian citizen Fresh graduates or candidates with relevant work experience are welcome to apply Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy Certification\u002FLicensing Requirements (optional) FIMM \u002F UT license PCE & TBE license What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":143,"slug":144,"title":145,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":720},"If you are looking to excel and make a difference, take a closer look at us… Overview The EGS & Sustainability team is responsible for developing and overseeing Environmental, Social and Governance (ESG) policies, frameworks and procedures, as well as reviewing and appraising established ones as, and when necessary, within Business Corporate Banking (BCB). Responsibilities Formulate recommendations and requirements for customer action while incorporating into applicable internal and customer related documentation in BCB; Implement and manage BCB’s sustainability strategies \u002F initiatives; Coordinate with lines of business and functions to drive business growth in sustainable finance-unlocking the potential in businesses via ESG led initiatives; mitigate sustainability risk, and provide internal and external thought leadership in ESG and sustainability; Drive the implementation of different sustainability topics, ensure implementation of policies and deliver on targets; Monitor the ESG performance of assets under BCB and participate in local regulatory sustainability development; Develop and rollout sustainability events such as capacity building programs and stakeholder engagement programs as part of the team’s broader marketing efforts; Requirements: Degree in Finance \u002F Economics \u002F Commerce \u002F Engineering, Environmental Management or relevant field. Certification in GRI and\u002For knowledge in TCFD would be advantageous. Experience working on sustainability topics including energy transition; responsible value chains and circular economy business models; sustainable reporting and analytics; sustainable growth and portfolio strategy; sustainable brands and customer experience; future operating model; sustainable finance and ESG; sustainable technology will be an advantage About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":722,"slug":723,"title":724,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":725},72921,"area-manager-branch-wealth-distribution-hong-leong-bank-berhad","Area Manager, Branch Wealth Distribution","If you are looking to excel and make a difference, take a closer look at us… Job Responsibilities: Monitor and coach team members which compiles with the regulations, guidelines and policies of the bank. Mainly responsible to execute effective business plans to deliver the desired target sets collectively. Proactively carry out plans to highlight user-friendly and cost-effective sales & services to the customers. Initiate marketing strategies meticulously align to the bank in promoting products and services to expand customers via new & existing channels which includes cross selling with the purpose of generating revenue, mainly on wealth management, for more profitable relationships. Recruit and hire the right people to build a team of competent Personal Bankers (especially for the top 150 branches) to grow the wealth management business in branch distribution. Plan, strategize and recommend to Head of Wealth Advisory Branch Distribution on opportunity for business growth through community marketing\u002Factivities. To create an achievable working environment. Collaborate strategically with internal (especially Branch Managers) and external key stakeholders to ensure strategic alliances are built to solicit for new client acquisition, client servicing or marketing opportunities in Wealth Management for Branch Banking Distribution. Work with Specialist teams (Investment, Bancassurance & SMF) to enhance wealth competencies of to the wealth front-liners of Branch Distribution. Provide direction and guidance to Personal Banker on areas pertaining to branch wealth sales achievement, compliance and service quality. Responsibility to our franchise – put HLB’s long term interests ahead of each unit’s short-term gains Respect the HLB culture & take an active role in the communities Support the business to achieve goal of providing superior results for our shareholders Job Requirements: A recognized Bachelor Degree in Business, Finance, Accounting or related fields. Those with FMUTM, PCE-L, PCE-G, CEILI, TBE & IPPC\u002FCFP license will have an added advantage Minimum of 5 years’ working experience preferably in selling fee-based products (Unit trust & Bancassurance products) with a good track record. Excellent commercial acumen, interpersonal & managerial skills. Leadership skills - able to lead a large diverse team, and foster strong teamwork within Able to make independent decisions with minimal supervision. Highly motivated and result-driven About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":727,"slug":728,"title":729,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":730},72922,"bancassurance-intern-hong-leong-bank-berhad","Bancassurance Intern","Define your future at Hong Leong Bank We are seeking a proactive Bancassurance Intern to assist in mapping operational workflows, optimizing departmental processes, and strengthening frontline training programs. In this role, you will collaborate closely with internal teams and external partners like HLA to drive efficiency and elevate overall business performance. Key Deliverables Map out the current processes of all the workflows for Banca Identify the responsibilities of each team member Suggest ways to improve or automate processes Identify current training programs, materials, and events for the frontline Work with HLA and the Banca team to enhance training processes and materials Basic Qualifications Currently pursuing a Bachelor’s Degree in Business Administration, Finance, Insurance, or a related field Proficiency in Microsoft Excel for data organization and analysis Strong skills in Microsoft PowerPoint to create engaging presentations and training materials Good communication and interpersonal skills to collaborate effectively across teams About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":732,"slug":733,"title":729,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":734},72923,"bancassurance-intern-hong-leong-bank-berhad-2","If you are looking to excel and make a difference, take a closer look at us… We are seeking an analytical and detail-oriented RWM Banca Intern to support our sales, marketing, and reporting functions within the Bancassurance division. In this role, you will assist in developing data dashboards, tracking campaign performance, and collaborating with cross-functional stakeholders to streamline team processes. Key Deliverables Support marketing and sales campaigns Support management reporting and data dashboard development Collaborate with stakeholders and team members to develop processes Basic Qualifications Currently pursuing a Bachelor’s Degree in Business, Finance, Economics, Data Analytics, or a related field Proficient in Microsoft Excel for data analysis, reporting, and dashboard maintenance Strong skills in Microsoft PowerPoint to build visual reports and present findings Excellent communication and teamwork skills to coordinate effectively with key stakeholders About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":736,"slug":737,"title":738,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":739},72924,"assistant-manager-voice-of-customer-hong-leong-bank-berhad","Assistant Manager, Voice of Customer","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities: Lead end-to-end launch and management of CSAT\u002FNPS surveys on the EFM platform. Maintain real-time Tableau dashboards to ensure data integrity across all channels. Process VOC data from surveys, social media, and calls to perform sentiment and root cause analysis. Prepare research findings for the CEO Transformation Office to influence high-level decisions. Oversee the close-looping process to ensure customer feedback is addressed by internal teams. Collaborate with departments to implement action plans and remediate systemic issues. Support culture-building events like CX Day, regional roadshows, and mystery shopping programs. Ensure the EFM platform captures data accurately on a daily basis. Jobholder Requirements: Malaysian Citizen Bachelor’s in Business, Statistics, Computer Science, or Marketing. Minimum 6 years in primary market research or CX roles, preferably within financial institutions or research agencies. Tableau, CCXP, or Market Research certifications are a significant advantage. Expert in analyzing quantitative\u002Fqualitative data; experience in regression modeling or A\u002FB testing is a plus. Proven ability to inspire stakeholders and coach others toward goal accomplishment. Adaptable, results-driven, and \"customer-obsessed\" with a commitment to the bank’s core values. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":741,"slug":742,"title":743,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":744},72925,"contractor-personal-financial-services-data-analyst-hong-leong-bank-berhad","Contractor - Personal Financial Services (Data Analyst)","If you are looking to excel and make a difference, take a closer look at us… Contractor - (Data Analyst) About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":746,"slug":747,"title":748,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":749},72926,"asst-managermanager-contact-centre-project-management-process-improvement-hong-leong-bank-berhad","Asst Manager\u002FManager - Contact Centre (Project Management & Process Improvement)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Participate in the delivery of complex change programs that enhances the business. Development of business solutions in optimizing performance of sub processes yielding improvements for processes that are fundamentally inefficient and outmoded. Interact with all levels of management, including senior-level decision makers and executives, and conduct qualitative and quantitative analyses in support of solution development. Facilitate deployment of new processes and sustainment requirements and mitigate disruption to organization systems Monitor the overall project progress and deliverables in meeting targets and datelines Initiate system related projects to enhance the effectiveness of work processes. Holding project members accountable to timely completion of quality deliverables and milestone. Able to translate business objectives into a coherent set of processes. Prioritize activities to make the best use of the department’s resources and working with operational teams to implement the changes with minimal impact on business operations. Managerial (team\u002Fgroup responsibilities) Develop project team members and manage team performance in order to deliver project result as planned. Participate in a collaborative team environment in dynamic process enhancements and provide project management and work streams. Demonstrates problem solving, leadership, conflict management, and team building skills in order to ensure a productive work environment and achievement of goals. Coach and develop project team to enhance the project delivery. Organizational (organizational responsibilities) Update & maintain project documentation to ensure SOP are up-to-date. Provide timely project progress reports to organization, to support PMO decision making process. Participate and contribute to various business projects as team member \u002F reps for HLCC process. Redesigning the current workflow to better support the organization's mission. Redesigning the process as a whole in order to achieve the greatest possible benefits to the organization and their customers About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":751,"slug":752,"title":753,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":754},72927,"business-corporate-banking-cash-fx-sales-klang-valley-hong-leong-bank-berhad","Business & Corporate Banking - Cash & FX Sales (Klang Valley)","If you are looking to excel and make a difference, take a closer look at us… Overview The Cash & Forex (CFX) Sales focuses on new deposit customer acquisition, managing existing deposit relationships \u002F portfolio whilst driving the cross-selling of cash management solutions to grow share of operating accounts and FX penetration to grow our Global Markets fee income. The successful candidate will report to the Area Head, Cash & FX Sales in the Business & Corporate Banking (BCB) Division. Job Responsibilities Driving key KRAs on growing deposits & FX and to ensure successful execution with proven results. Work closely with Relationship Managers \u002FArea Managers\u002F relevant stakeholders in growing new & existing customers' deposits and non-borrowing portfolio. Bring in new customers to the branch via community business visitations, roadshows, or other branched based sales activities. Propose\u002Fdetermine & identify business opportunities and risk associated with cost-benefit analysis to the manager for decision making. Manage and develop existing customer relationships, and increase share of wallet for their designated business center. Identify cross selling opportunities for both new and existing customers, leveraging on the Bank’s extensive suite of transaction banking solutions such as cash management, corporate internet banking platform and Global Markets. Job Requirements Malaysian citizen. Degree in Business Administration\u002FFinance\u002FBanking\u002FEconomics or equivalent. Relevant experience in deposit products or cash management with minimum 2 years in banking or financial institution related working experience. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":84,"slug":85,"title":86,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":756},"If you are looking to excel and make a difference, take a closer look at us… (A) SCOPE OF WORK 1. To provide enhancement or maintenance services to all existing application systems used within Hong Leong Bank or Hong Leong Bank’s Affiliates. 2. To provide development support and training services for all applications as and when required by Hong Leong Bank. 3. Other work as mutually agreed and consistent with provision of computing services to Hong Leong Bank. (B) RESPONSIBILITIES For each new enhancement or major modifications, the following activities or any part thereof shall be performed by the software professional as may be directed by the Hong Leong Bank from time to time. a. To conduct business requirements scoping with the business users and to develop the Business Requirements for sign off; b. To at least maintain the defined company’s rules across all processes and to provide in depth technical expertise to ensure quality deliverable. c. Ensure best practices are in place and ensure all customization documents are of absolutely “must have” for go-live and be signed off by users. d. Analyze business issues and recommends best practices and technical expertise and solves complex problems by applying innovative solutions. e. UAT preparation and planning prior to UAT execution; i.e.to develop UAT strategy and approach paper as accordance to the proper testing methodology. f. To prepare and review Business Scenario and test scripting in ensuring they are in line with the business requirements. g. To conduct the review sessions with the users to ensure acceptance and signed off by users. h. To conduct User Acceptance Testing (UAT), Regression Test and Operation Readiness Test. To document test results for user review and obtain sign off. i. Ensure best practices are in place and ensure all customization documents are of absolutely “must have” for go-live and be signed off by users. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":105,"slug":106,"title":107,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":758},"If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities Strategy & Roadmap: Provide input into shaping product strategy and maintain the product roadmap aligned with growth priorities. Performance Analysis: Analyse sales performance, product mix, and conversion rates across regions and channels to diagnose performance gaps. Intervention & Optimization: Develop targeted interventions across product positioning, campaigns, and sales models to address underperforming segments. Sales Enablement: Drive product-led sales enablement tools, initiatives, and training to improve frontline productivity and activation. Customer Experience: Design and refine product-driven sales journeys, using post-campaign data to optimize engagement. Commercial Viability: Assess product economics, sustainability, and market viability. Key Deliverables Product development, launch plans, and proposition roadmaps. Customer and frontline sales campaign planning, launch, tracking and fulfilment. Sales and customer lead analysis reports. Sales and training support. Product performance dashboards segmented by region and channel. Momentum review outputs and structured action plans to drive sales uplift. Website management, collateral maintenance, and training materials. Qualifications & Skills Experience: Experience in product management, sales enablement, or business analysis (Banca\u002FFinancial services experience is a plus). Analytical Skills: Strong ability to track impact, analyze data, and provide data-backed insights to refine products. Execution: Proven track record of managing product launches and maintaining marketing collateral\u002Fwebsites. Communication: Exceptional ability to collaborate across teams and translate complex product features into simple sales tools. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":205,"slug":206,"title":207,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":760},"If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities 1. Management Reporting & Customer Analytics Support Executive Reporting Assistance: Help gather, structure, and sanitize financial data for monthly and quarterly Board and Management Committee performance packs. Variance & Profitability Analysis: Learn to analyze revenue drivers, net interest margins (NIM), and cost structures to explain the \"why\" behind variances in financial results. Customer Portfolio Tracking: Assist in tracking New-to-Bank (NTB) acquisition, cross-selling depth, and balance sheet growth, connecting customer dynamics to financial outcomes. Agile Ad-Hoc Requests: Support senior team members in preparing high-priority data pulls and visual slides for the CFO and senior leadership. 2. Competitor Benchmarking & Market Intelligence Earnings Season Execution: Support the rapid collection and compilation of competitor financial data immediately following quarterly bank earnings announcements. Peer Comparison Packs: Assist in preparing analytical decks comparing the Top 5 Malaysian Banks (MBB, CIMB, PBB, RHB, & AMMB) against HLBG to highlight market trends and performance gaps. Database & Repository Maintenance: Help maintain an organized, up-to-date repository of competitor financial metrics, analyst presentation decks, and Bank Negara Malaysia (BNM) statistical releases. 3. Innovation & AI Exploration Modern Tools Adoption: Explore and leverage generative AI, Power BI, and Tableau to automate routine data workflows, create dynamic charts, and turn complex numbers into clear visual stories. Job Requirements Education & Qualification Academic Background: Bachelor’s Degree in Finance, Accounting, Economics, Banking, or a related quantitative field (Mathematics, Actuarial Science, Data Analytics). Target Experience: Fresh graduates or early-career professionals with up to 1–2 years of experience. High academic standing or active progress toward professional certifications (e.g., ACCA, CPA, CFA) is an advantage. Technical Skills & Aptitude Financial Foundations: Strong grasp of basic financial statements (Income Statement, Balance Sheet), core banking metrics, and accounting principles. Excel & Data Skills: Intermediate to advanced proficiency in Excel (VLOOKUP\u002FXLOOKUP, Pivot Tables, basic modeling). High comfort level with handling large datasets. Data Visualization & AI Aptitude: Familiarity with or eagerness to learn Power BI, Tableau, and GenAI tools to enhance reporting efficiency and visual presentations. Core Soft Skills Curiosity & Analytical Mindset: A sharp eye for detail, a passion for numbers, and a genuine eagerness to learn how a bank makes money. Adaptability & Resilience: Comfortable working in a fast-paced environment with tight deadlines, particularly during quarterly earnings seasons. Clear Communication: Ability to structure ideas logically and present data clearly, both visually and verbally. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":762,"slug":763,"title":764,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":765},72931,"intern-business-channel-sales-performance-productivity-management-hong-leong-bank-berhad","Intern - Business Channel (Sales Performance & Productivity Management)","Define your future at Hong Leong Bank Business Channels Sales Performance & Productivity Management Internship About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":767,"slug":768,"title":769,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":770},72933,"intern-marketing-communication-brand-product-marketing-hong-leong-bank-berhad","Intern - Marketing & Communication (Brand & Product Marketing)","Define your future at Hong Leong Bank Brand Marketing Intern: Manage Brand Promise Internalisation project, including: Continued internal engagement activities and comms for MY Rollout of brand promise launch and internalization + localization of content with regional offices. Kickstart planning for launch and internalization for HLBB On-going coordination for Brand CI, materials, ad hoc brand approvals & requests from bankwide, Group & Regional Support Corporate, Bankwide, HLISB, BCB in campaign execution, comms materials Support execution of Brand, Bankwide, CSR campaigns About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":772,"slug":773,"title":774,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":775},72934,"head-centralized-operations-hong-leong-bank-berhad","Head - Centralized Operations","If you are looking to excel and make a difference, take a closer look at us… Responsibilities Remittance Centralized Unit (RCU) Management: Oversee end-to-end processing of outward (IBG, RENTAS, SWIFT) and inward remittances, ensuring rigorous AML screening and adherence to Foreign Exchange Notices. e-KYC & Fraud Mitigation: Lead the manual review of low e-IDV score applications to verifyauthenticity and protect the bank against fraudulent onboarding. Business Online Onboarding (BOB): Facilitate corporate access to internet banking (HL ConnectFirst, HL ConnectBiz, HL ConnectPro) by managing entity applications and profile creation. Regulatory Reporting (BOP): Govern the accurate and timely submission of regulatory Cash Balance of Payment reports to Bank Negara Malaysia (BNM). Process Simplification: Develop and implement strategies to streamline and enhance the efficiency of all departments within Centralized Operations. This includes continuous identification of opportunities to improve and automate processes, driving lean methodologies to reduce operational costs and optimize resource utilization. Automation & Process Simplification: Leverage technology solutions (e.g., RPA, AI integration, systems re-platforming, digitalization) to automate repetitive and manual tasks, enhancing efficiency and improving the customer experience through faster, more seamless service delivery. Compliance and Risk: Ensure all operations strictly adhere to regulatory requirements, bank policies, and internal controls, mitigating potential risks effectively and maintaining robust compliance frameworks. Cost Management & Financial Stewardship: Effectively manage and control divisional Operating Expenses (OPEX) through meticulous monitoring and tracking, ensuring all planned AAM activities are implemented according to the forecasted budget to drive cost efficiency and support long-term growth. Managerial (team\u002Fgroup responsibilities) Optimize centralized operations for maximum efficiency, ensuring seamless alignment with evolving business and customer needs, which in turn enhances staff productivity and effectively manages costs. Conduct regular, proactive reviews and enhancements of Centralized Operations Standard Operating Procedures (SOPs) to streamline workflows, reduce redundancies, and drive cost efficiencies across all functions. Uphold timely and accurate submission of periodical and statistical reports to stakeholders, ensuring full compliance, visibility and transparency of the business growth. Maintain up-to-date compliance circulars, draft policies, and conduct horizon scanning within designated timeframes to proactively address emerging regulatory and operational risks. Conduct periodic reviews and enhancements of risk assessments to proactively identify, evaluate, and mitigate operational risks across all Centralized Operations functions. Drive automation initiatives by defining comprehensive user requirements and conducting meticulous reviews of vendor scopes of work, ensuring all project deliverables are verified through rigorous end-to-end User Acceptance Testing (UAT) to enhance operational capabilities, streamline processes, and elevate the customer experience. Lead and develop the Centralized Operations team, fostering an environment that encourages continuous learning, skill development, and adaptation to new challenges, aligning with the \"People pillar\" focus on talent evolution and capability building. Skills & Experience We Are Looking For: Bachelor Degree with minimum 10 years of experience in relevant field. Minimum of 8 years’ operations experience in branches covering all aspects of branch operations Minimum of 10 years’ experience in branch operations at HO Managerial level Good analytical and problem solving skills Practical and hands on in managing the ground staff in branches Credit operations knowledge would be advantageous as branch operations involves credit operational matters About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":777,"slug":778,"title":779,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":780},72936,"head-money-transfer-fx-hong-leong-bank-berhad","Head - Money Transfer & FX","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Business Strategy & Growth Develop and execute the strategic roadmap for Money Transfer and FX businesses in alignment with the Bank’s overall business objectives. Own and deliver portfolio revenue, profitability, transaction volume, customer acquisition, and market share targets. Identify emerging market opportunities, customer needs, and industry trends to drive business growth. Develop business cases and investment proposals for new products, capabilities, and partnerships. Product Management & Proposition Development Lead end-to-end product lifecycle management for all Money Transfer and FX products. Develop and enhance customer value propositions across retail, affluent, SME, and commercial customer segments. Drive product innovation through digital channels, real-time payments, multi-currency solutions, and cross-border payment capabilities. Define product pricing, revenue models, and commercial strategies. Ensure products remain competitive and aligned with customer needs. FX & Cross-Border Business Management Partner with Treasury and FX dealing teams to optimize pricing strategies and maximize revenue opportunities. Drive growth in foreign exchange transactions, remittance volumes, and customer penetration. Develop corridor-specific growth strategies and customer acquisition initiatives. Monitor industry developments, competitor offerings, and regulatory changes impacting the business. Partnership & Ecosystem Development Establish and manage strategic partnerships with correspondent banks, remittance partners, payment networks, fintech companies, and ecosystem providers. Negotiate commercial agreements and partnership frameworks. Identify opportunities to expand distribution channels and service capabilities through strategic collaborations. Represent the Bank in industry engagements and strategic forums. Customer Experience & Digital Transformation Drive customer-centric improvements across all Money Transfer and FX journeys. Lead digital transformation initiatives to improve customer experience, operational efficiency, and straight-through processing. Work closely with Technology and Digital Banking teams to deliver new capabilities and enhancements. Monitor customer feedback and implement continuous improvement initiatives. Risk, Compliance & Governance Ensure compliance with Bank Negara Malaysia regulations, AML\u002FCFT requirements, sanctions screening obligations, and internal governance standards. Maintain robust controls, governance frameworks, and risk management practices across all products and processes. Manage regulatory reviews, audits, and remediation initiatives. Ensure effective oversight of operational and conduct risks. Managerial (team\u002Fgroup responsibilities) Lead, coach, and develop a high-performing Money Transfer and FX team. Establish clear performance objectives, KPIs, and development plans for team members. Foster a culture of accountability, collaboration, innovation, and customer focus. Monitor business performance against approved plans and targets. Implement corrective actions where required to achieve strategic and financial objectives. Drive continuous improvement and operational excellence across the function Organizational (organizational responsibilities) Collaborate closely with Treasury, Operations, Technology, Compliance, Risk, Marketing, Finance, Branch Banking, Digital Banking, and Relationship Management teams. Influence senior stakeholders and secure alignment on strategic initiatives and business priorities. Present business performance, strategic plans, and key initiatives to Senior Management, Management Committees, and Board-level forums Support the Bank’s strategic objectives and transformation agenda. Champion innovation, digitalization, and customer-centricity across the organization. Promote strong governance, ethical conduct, and regulatory compliance. Education\u002FQualification Bachelor’s Degree in Business Administration, Banking, Finance, Economics, Accounting, Marketing, or a related discipline. Professional certifications in Banking, Treasury, Payments, Foreign Exchange, Product Management, or Financial Services. Relevant certifications in Project Management, Agile, Digital Transformation, or Risk Management would be an added advantage Experience Minimum 12–15 years of relevant experience within Banking, Financial Services, Payments, Transaction Banking, Foreign Exchange, or Remittance businesses. Proven experience in leading product management, business development, or commercial functions within a financial institution. Demonstrated track record in managing P&L, driving revenue growth, and delivering strategic business outcomes. Strong understanding of foreign exchange markets, cross-border payment ecosystems, remittance services, and digital banking platforms. Experience engaging regulators, payment networks, correspondent banks, fintechs, and strategic partners. Prior people leadership experience with responsibility for team development and performance management. Technical Skills Strong knowledge of: Foreign Exchange products and markets Cross-border payments and remittance ecosystems Digital banking and payment technologies Treasury and liquidity management principles Regulatory and compliance requirements relating to payments and FX Strong commercial acumen with proven ability to manage business profitability and growth. Data-driven decision-making and analytical capabilities. Leadership Skills Strong leadership and people development capabilities. Excellent stakeholder management and influencing skills. Strong communication and presentation skills with the ability to engage Senior Management and Board-level stakeholders. Ability to operate effectively in a fast-paced and highly regulated environment Core Competencies Strategic thinker with strong business acumen. Customer-centric mindset. Results-oriented and execution-focused. Strong problem-solving and decision-making capabilities. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":782,"slug":783,"title":784,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":785},72937,"intern-personal-financial-services-digital-banking-hong-leong-bank-berhad-3","Intern - Personal Financial Services (Digital Banking)","Define your future at Hong Leong Bank To support for the product development & QA team to deliver the digital projects: a) Test Preparation: Preparing test cases and test data for projects, enhancements, fixes, and regression testing. b) Execution: Executing test cases across all projects and system updates. c) Documentation: Documenting all test results for review. d) User Guides: Preparing comprehensive user guides for completed projects. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":787,"slug":788,"title":789,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":790},72938,"head-risk-management-balance-sheet-climate-change-risk-hong-leong-bank-berhad","Head - Risk Management (Balance Sheet & Climate Change Risk)","If you are looking to excel and make a difference, take a closer look at us… Overview The Head of Balance Sheet Risk aligns the Bank's balance sheet risk management with overall risk strategy and appetite. Leading the identification and monitoring of risks ensures compliance with internal limits and strategic goals. Core focus areas include enhancing reporting, overseeing regulatory compliance, and developing a robust ICAAP stress test program. Proactively managing balance sheet risks and fostering strong stakeholder collaboration contributes significantly to the Bank's resilience and strategic positioning. Functional (job responsibilities): This function is integral to ensure the monitoring and management of the Bank’s balance sheet risk covering liquidity risk, IRRBB, ICAAP, and Climate Risk. The responsibilities include: 1. Liquidity Risk Management Formulate, maintain, and continuously enhance policies, frameworks, and SOPs for Liquidity Risk in alignment with the Bank’s Risk Appetite Statement (RAS) and regulatory guidelines. Oversee the identification, measurement, and active monitoring of the Bank’s liquidity profile, structural funding positions, and interest rate exposure against internal limits and regulatory benchmarks. Collaborate closely with relevant internal stakeholders to align liquidity and balance sheet risk strategies with business objectives. Design and execute robust liquidity stress-testing programs. Lead Contingency Funding Plan simulations to test and ensure balance sheet capacity during liquidity crises. Ensure the integrity and accuracy of liquidity-related regulatory reporting. Provide actionable insights and reporting to Senior Management and Board of Directors. 2. ICAAP & Stress Testing Embed the ICAAP and RAS through banks’ strategic-decision making process and ensure the linkage between RAS\u002FICAAP and other key strategic processes (strategy, budget) Perform risk identification material assessment (risk inventory, materiality assessment framework, risk mitigation, linkage with RAS, ICAAP, and stress tests) Execute stress test models for the entire balance sheet and liquidity requirements, considering all different dimensions -segment, geographies and products - of the bank Work alongside business stakeholders to develop, understand, and translate stress parameters into the final balance sheet projections and liquidity metrics Analyze and present results in a concise yet informative manner to Senior Management and Board of Directors Produce qualitative write-ups commenting on the bank's capital and liquidity position in various stress scenarios Produce final ICAAP pack for regulatory submissions Support documentation of stress test models methodology, ensuring it is in compliance with internal governance standards and regulatory requirements 3. Climate Change Risk Support the Bank’s Climate Risk strategy, driving policies, risk measurement methodologies, and integration of physical and transition risk assessments across all business lines. Oversee compliance with climate-related frameworks and requirements set by Bank Negara Malaysia, the Securities Commission Malaysia, Bursa Malaysia, and relevant regulatory bodies. Conduct research and keep abreast of developments within the area of climate risk to enable effective identification, tracking and reporting of climate risk faced by the Bank. In addition, utilize this information to support development of proposals for the Bank’s climate risk strategies. Prepare periodic climate risk reports to appraise Management and Board Committees of activities related to management of climate-related risk (this includes Physical and Transition Risks). To act as a liaison for climate-related queries from business and other stakeholders when required. Managerial (team\u002Fgroup responsibilities) Ensure risk management priorities are reflected in the company's strategic plans. Effective leadership skills in driving objectives from within the team and Group Risk division. Guide team members to continuously upskill expertise to consistently deliver high quality work. Ensure equitable and efficient work distribution amongst team members for effective operational continuity. Implement succession planning. Managerial (team\u002Fgroup responsibilities) Ensure risk management priorities are reflected in the company's strategic plans. Effective leadership skills in driving objectives from within the team and Group Risk division. Guide team members to continuously upskill expertise to consistently deliver high quality work. Ensure equitable and efficient work distribution amongst team members for effective operational continuity. Implement succession planning. Jobholder Requirements Education\u002FQualification Bachelor's degree or higher. Minimum 10 years of relevant experience in the banking\u002Ffinance\u002Finvestment industry with at least 3 years of experience in the middle management level (1-down or maximum 2-down from C-Suite) in the areas of Balance Sheet, Liquidity \u002F IRRBB and\u002For compliance. Member of a locally\u002Finternally recognized risk management professional body is preferable Experience Demonstrated track record as a business partner in striking balance between risk and business. Effective integration of risk frameworks and methodologies into the Bank’s overall business strategy. Strong knowledge of liquidity risk management and ICAAP including BNM regulations, banking practices and procedures. Demonstrated ability to effectively communicate, both orally and in writing, through all levels of the organization Proven leadership with strong ability to organize and plan strategically in the execution of complex, grey and challenging situations\u002Fassignments. Ability to handle and manage highly complex factors in risk analysis and financial modelling. Totally conversant with broad and enterprise aspects of banking as credit, liquidity, sustainability and capital related risks cannot operate in isolation to other areas of banking. Skilled in conducting scenario analysis and stress testing exercises to assess the bank’s resilience to adverse events by simulating various scenarios and their impact to the bank’s financial stability. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":792,"slug":793,"title":794,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":795},72939,"intern-occupational-health-safety-ohs-hong-leong-bank-berhad-2","Intern - Occupational Health, Safety (OHS)","Define your future at Hong Leong Bank We are looking for Intern - Occupational Health, Safety which will supports the Bank’s achievement of its OHS goals and regulatory requirements. The successful candidate will be reporting to Manager, Corporate Real Estate Operational Management. Job Responsibilities 1. OHS Documentation Assist in maintaining the Occupational Health & Safety Management System documentation, ensuring it is up to date, documents controlled, records maintained and information communicated to stakeholders. These include risk & legal registers, TOR, Guidance Notes, Process Flow and periodical reporting. 2. Data & Report Generation Assist in collating data for analysis measurement of the Bank’s OHS performance. Ensure documents are filed and properly reviewed to ensure reporting is kept in accordance with the requirement. 3. Induction Material Maintain & improve the OHS Resource Site for stakeholders to access information on OHS & Environmental compliance. Assist in creating and updating online training material, awareness posters\u002Finfographics for stakeholders’ awareness on OHS & Environmental issues related to the bank. 4. Assist with result analysis of workplace inspections and other OHS inspections & monitoring. 5. Assist in OSH day-to-day work and other relevant documentation work & OSH monitoring analysis. 6. Assist in digitalising the existing procedure and automate the methods where applicable. 7. Assist and co-facilitate any OSH-related programmes within the bank. 8. Assist in maintaining safety and health programs to ensure compliance with current OSHA & its regulations and other applicable OHSE standards. 9. Assist other ad-hoc activities related to OSH. Job Requirements Malaysian citizen. Diploma \u002F Degree level exposure to Occupational Safety and Health, and seeking Internship experience. Knowledge in using Microsoft Office Tools (PowerPoint, Excel, Office, Power Apps, Power Automate\u002FFlows). Any work experience related to Occupational Safety & Health, Formal OHS and Environmental compliance training will be an added advantage. Taking responsibility for work and being able to work diligently on assignments assigned. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":797,"slug":798,"title":799,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":800},72940,"intern-personal-financial-services-payments-product-management-hong-leong-bank-berhad","Intern - Personal Financial Services (Payments Product Management)","Define your future at Hong Leong Bank Functional (job responsibilities) Product & Regulatory Documentation Support the review, update and version control of Terms & Conditions (T&Cs) and Product Disclosure Sheets (PDS) across credit card products. Assist in ensuring product collaterals and web content remain aligned with approved product features and regulatory requirements. Market Intelligence Conduct market research and prepare competitor benchmarking analysis on credit card propositions, earn rates, fees and campaign offers. Maintain a running competitor tracker for reference by the product managers. Campaign & Marketing Support Assist in preparing marketing materials, presentation decks and campaign collaterals. Support the planning, coordination and execution of promotional campaigns and cardholder engagement initiatives, including post-campaign tracking. Business Case & Management Reporting Support the preparation of business cases, proposals and presentation materials for management review. Assist in compiling portfolio performance data for internal reporting. Coordination & Administration Coordinate with internal stakeholders (Marketing, Operations, Risk, Finance, IT) and external vendors\u002Fpartners as required. Provide general administrative and analytical support to the team. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":301,"slug":302,"title":303,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":802},"Define your future at Hong Leong Bank The Opportunity Are you passionate about finance and how investment products are built and managed? Join our team at Hong Leong Bank to learn how we create and run the investment solutions our clients rely on. This internship is a hands-on chance to get involved in the product lifecycle, from research to launch. What You'll Do (Key Responsibilities) You'll work directly with our Product Managers, helping with crucial tasks such as: Market Research: Look into the competition, analyze industry trends, and gather information to figure out what new investment products our clients need. Data Analysis: Help track and analyze the product performance and sales performance data of our existing products (like mutual funds or structured products, bond). Product Support: Assist in drafting or redesigning investment product training kits, product sales kits, and other new launches and focus products. Team Collaboration: Work with various teams—including Sales, Marketing, and Compliance—to ensure product plans are clear and aligned. Documentation: Organize and update internal materials and presentations used to educate teams about our products. Project Coordination: Support the team in preparing for new product launches or client events. What We're Looking For (Qualifications) Currently pursuing a degree (Bachelor's or Master's) in Finance, Economics, Business, or a similar field. Strong interest in investment products and financial markets. Excellent analytical and communication skills (both written and verbal). Proficiency in Microsoft Excel and PowerPoint. A self-starter attitude with a willingness to learn quickly. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":804,"slug":805,"title":806,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":807},72942,"legal-manager-hong-leong-bank-berhad","Legal Manager","If you are looking to excel and make a difference, take a closer look at us… The Legal Manager will be responsible for providing legal support through advisory work, review and drafting of transactional\u002Fproduct documentation to business units and banking operations in relation to daily operations. The successful candidate will report to the Head of Legal. Key Responsibilities: Provide sound legal advice, guidance and support to various business\u002Foperational units within the Bank and actively participate in project support through provision of legal matters. Reviewing and drafting various documentation, including IT contracts, commercial contracts, loan documentation, product and marketing collaterals. Prepare the analytical review of available information and suggest well-considered recommendations on lawful contents with multiple demands. Counsel the operating units on potential legal issues\u002Fopinions to ensure the organization’s interests are protected from a legal perspective. Represent the Legal Department as a member of working groups where legal representation is required. Job Requirements: Malaysian citizen. A law graduate from a reputable university with at least 10 years of solid experience in general practice with an established legal firm in Malaysia. Handling portfolios in any one or more relevant areas such as banking, conveyancing, corporate finance or restructuring and\u002For in-house corporate counsel with knowledge of banking and financial services is a plus. Business and legal proficiency in English (written\u002Fspoken). Independent self-starter with good interpersonal skills and detail oriented with good analytical research skills. Ability to make practical evaluations of risk and apply a commercially savvy approach to legal matters. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":809,"slug":810,"title":811,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":812},72943,"manager-compliance-data-protection-hong-leong-bank-berhad","Manager - Compliance (Data Protection)","If you are looking to excel and make a difference, take a closer look at us… Overview Supports the team in ensuring operational compliance with the Personal Data Protection Act 2010 (PDPA). This role focuses on executing risk assessments, compliance monitoring, and day-to-day data privacy operations across the company. This role focuses on executing risk assessments, compliance monitoring, and day-to-day data privacy operations across the company. Responsibilities Compliance & Operational Support Internal Advisor: Provide day-to-day guidance to business units on personal data processing. Policy Monitoring: Oversight and implement data protection policies and SOPs across operations. Regulatory Support: Assist the DPO in acting as a point of contact for the PDPC and data subjects. Risk Management & Mitigation DPIA Execution: Facilitate and execute Data Protection Impact Assessments (DPIA) for new systems and projects. Risk Reporting: Identify, document, and escalate operational data privacy risks to management. Emerging Tech: Assess privacy risks associated with new technologies like AI. Incident & Request Management Breach Support: Assist in managing personal data breaches and compiling regulatory reports. Data Subject Requests: Handle data subject inquiries, complaints, and access requests timely. Awareness: Deliver PDPA training and foster a culture of privacy across the company. Qualifications \u002F Required Skills Bachelor’s Degree (Professional certification in privacy is a plus). 5+ years of experience in banking\u002Ffinancial compliance, with at least 2 years dedicated to handling PDPA matters. Strong operational knowledge of the Malaysian PDPA 2010 and experience executing risk assessments. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":814,"slug":815,"title":816,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":817},72944,"business-corporate-banking-account-relationship-nationwide-hong-leong-bank-berhad","Business & Corporate Banking - Account Relationship (Nationwide)","If you are looking to excel and make a difference, take a closer look at us… Overview To manage existing and acquire new commercial banking clients to the bank. This role will report to the Business Center Manager. Job responsibilities Acquire new account relationships. Manage a portfolio of existing Commercial Banking Account Relationship in order to grow both funded income and non–funded income. Manage a portfolio of accounts in order to provide value – added banking advice and customized financial solutions in order to optimize revenue generation from the portfolio. Write credit applications for new account acquisition and ensure timely review and renewal of existing accounts. Ensure acceptable asset quality of existing portfolio by being pro-active and up-to-date in terms of market intelligence in relation to accounts and industry of portfolio managed. Work closely with product partners including Trade Services, Global Markets, and Deposit & Liability Management in order to meet financial and banking requirements of clients in a wholesome manner. Ensure that banking facilities offered to clients are structured in compliance with credit lending policies. Ensure that key risks of cases are adequately addressed by in CAs before submission to Wholesale Credit. To preserve the assets quality of the bank at all times. To monitor and encourage utilization of existing facilities under the portfolio in order to increase revenue. Close follow through with clients on to ensure acceptance of the Bank’s facilities and subsequent drawdown. Skills & Experience We Are Looking For: Degree in Finance \u002F Economics or equivalent 5 years and above experience in commercial loan\u002Fsales HLB Careers Link https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002Fjob\u002FHLT-Hong-Leong-Tower\u002FManager---Business---Corporate-Banking--Account-Relationship-_JR0000005364 For more job opportunities, please go to HLB Care https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":819,"slug":820,"title":821,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":822},72945,"manager-assistant-manager-risk-management-regional-risk-hong-leong-bank-berhad","Manager \u002F Assistant Manager - Risk Management (Regional Risk)","If you are looking to excel and make a difference, take a closer look at us… Overview The Assistant Manager\u002F Senior Executive will support the Head of Regional Risk in driving the direction and strategy of risk practices across Singapore, Vietnam, Hong Kong, and Cambodia. This highly analytical and seasoned risk professional will lead and manage the risk and regulatory environment for the regions mentioned, serving as a key voice that guides the business on crucial risk-return strategies, ensuring full compliance with the firm’s Risk Appetite and regulatory mandates. This role involves the deployment and optimization of robust regional risk policies from operational, credit, market, liquidity and technology risk pillars (amongst others) and reporting structures to ensure the comprehensive management of emerging and forward-looking risks. Responsibilities Regional Risk Strategy & Execution: Support the Head of Regional Risk to define and implement the strategic direction for risk management practices across Singapore, Vietnam, Hong Kong, and Cambodia, ensuring alignment with Group standards and local regulatory requirements. Control Environment Leadership: Oversee, manage, and continuously optimize the regional risk and regulatory environment. Serve as the primary subject matter expert, providing guidance to the business on critical risk-return decisions related to operational, credit, market, liquidity and technology risk areas (amongst others). Policy Deployment & Compliance: Lead the deployment and maintenance of robust regional risk policies, ensuring comprehensive adherence to the firm’s defined Risk Appetite and full compliance with all multi-jurisdictional regulatory mandates. Risk Modeling, Stress Testing & Reporting Optimization: Drive the implementation and refinement of advanced risk modeling\u002F stress testing techniques and reporting structures to ensure the effective capture, assessment, and forward-looking management of emerging risks across all regional portfolios. Stakeholder Risk Advisory: Act as the senior analytical professional responsible for synthesizing complex risk data into actionable intelligence, providing strategic counsel to regional leadership and relevant committees. Skills & Experience We Are Looking For: Bachelor's Degree in Finance \u002F Economics \u002F Accounts or equivalent. Candidates who are FRM\u002F PRM certified are preferred, including those which have passed the initial paper(s). 5 years & above or of relevant experience in the banking\u002F finance\u002F insurance industry (e.g., enterprise risk management, audit, compliance), with proven experience managing multi-jurisdictional risk, regulatory and compliance frameworks in Asia, focusing on Singapore, Hong Kong, Cambodia and Vietnam. Strong proficiency in data analysis and presentation tools, including Excel (e.g., pivot tables) and PowerPoint, is highly preferred. Deep and thorough understanding of regional regulatory landscapes within the operating territories. Able to work independently and have experience in managing a small team in a fast paced environment About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":334,"slug":335,"title":336,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":824},"If you are looking to excel and make a difference, take a closer look at us… Job Description Overview The Manager, Wholesale Credit (Credit Evaluation) is responsible for credit risk management and evaluation of SME loans within the portfolio with minimal accounts turning IL\u002FHigh Risk \u002F Watchlist after review. The incumbent will be reporting to the Head, Wholesale Credit (Credit Evaluation Department). Responsibilities Approve loans as per lending authority granted and evaluate with good quality and recommend credit proposals for higher levels of approving authorities within specified time frame. Manage resources to optimize turnaround time and quality of credit evaluation within key results areas. To provide credit training and on the job coaching. Manage clericals or executives designated under the same team. To be an Industry specialist and supporting in special projects assigned by team leaders. Requirements Recognized University qualification preferably in Accounting\u002F Finance\u002F Economics. 8 years and above of relevant credit and marketing experience. Good credit analytical and managerial skills supported by experienced business acumen. Certified Credit Professional accreditation is mandatory. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":826,"slug":827,"title":828,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":829},72947,"manager-regional-wealth-management-business-management-hong-leong-bank-berhad","Manager - Regional Wealth Management (Business Management)","If you are looking to excel and make a difference, take a closer look at us… Overview The Business Manager acts as the strategic and execution support partner to the Head of Wealth Malaysia. Reporting directly to the Head of Wealth Malaysia, the role drives business planning, performance tracking, governance, stakeholder coordination, and strategic initiatives across the Wealth business. This position ensures senior leadership has strong visibility of performance, key priorities, risks, and execution progress, translating strategic direction into clear action plans across Wealth Management, Priority Banking, Bancassurance, Investment, Treasury, and Advisory functions. Responsibilities Strategic Business Planning: Support the Head of Wealth in developing the Wealth Malaysia strategy (client growth, AUM, revenue, and product penetration); prepare annual business plans, board presentations, and track progress against key transformation initiatives. Performance Management and Analytics: Own the business performance rhythm by monitoring financial, sales, and RM productivity metrics; prepare regular performance dashboards and provide actionable insights to improve portfolio growth. Governance and Business Cadence: Ensure discipline across leadership meetings, monthly business reviews, and decision-making forums by managing agendas, tracking action deliverables, and monitoring timelines and escalation items. Strategic Initiatives and Transformation: Support the execution of core Wealth transformation initiatives (Priority growth\u002Frebranding, digital wealth adoption, and advisory model enhancements) by coordinating workstreams, tracking milestones, and removing blockers. Stakeholder and Frontline Support: Serve as the key coordination point between the Head of Wealth and internal stakeholders by preparing briefing notes, talking points, and townhall materials; support frontline execution via sales campaign tracking and toolkits. Risk, Compliance and Deliverables: Monitor business risks, tracking regulatory, compliance, and audit action items; maintain proper governance records and consistently deliver weekly priority trackers, meeting minutes, and project updates. Skills & Experience We Are Looking For: Possess Bachelor's Degree in Business, Finance, Economics, Accounting, Actuarial Science, Data Analytics, or a related field. More than 5 to 8 years of experience in banking, wealth management, strategy, business planning, or sales management, with an advantage if experienced in supporting senior leadership. Deep knowledge of affluent, priority, and HNW client segments, with direct experience in investment, bancassurance, wealth advisory, or branch distribution frameworks. Strong business and financial analysis skills with expert proficiency in Excel and PowerPoint to build data dashboards and executive-level presentations. Exceptional verbal and written communication skills with a strong grasp of banking controls and risk compliance; comfortable engaging directly with senior executives and influencing cross-functional teams without authority. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":356,"slug":357,"title":358,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":831},"If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Support the effective embedding and operation of the bank's Compliance framework and control policies within the Division, per Malaysia regulation guidelines. Act as the primary liaison between the Business and Group Compliance, supporting the business with day-to-day compliance queries and devise appropriate, responsive compliance and audit solutions. Review new\u002Frevised regulatory guidelines, Board Policies, Procedures and product launch documents to ensure alignment with compliance standards. Design and deliver engaging compliance training programs for employees to promote a proactive risk-aware culture. Serve as a primary point of contact during internal and external audits, coordinating the gathering of documentation and ensure timely remediation of any audit findings. Coordinate regulatory information requests during discussions, meetings, and internal\u002Fexternal audits. Ensure immediate reporting and escalation of non-compliance incidences, complaints, or misconduct to Group Risk and Group Compliance. Build a close working relationship with key stakeholders (Group Compliance, Group Risk, Group Compliance, Group Operations & Technology (including Legal), Group Internal Audit, and other business and functional units) to help implement and enforce policies and procedures Establish and share best practices referencing competitor benchmarks. Customize and deliver effective training on risk management, control procedures, and compliance for the department. Partner with process owners to design, implement, and validate the effectiveness of controls. Identify root causes of control failures and take appropriate measures to rectify weaknesses immediately. Support in any other tasks related to RWM Business Compliance as and when required by the Management. Managerial (team\u002Fgroup responsibilities) Guide, mentor and coach all staff within the Division on activities\u002Finitiatives to build their knowledge and experience in relation to applicable laws, rules, regulations and guidelines. Organizational (organizational responsibilities) Assist in demonstrating to the Management that the department’s compliance is adequately managed through a robust First Line of Defence. Consolidate issues, and prepare reports and slides for the Management, as and when required. Education\u002F Qualification Bachelor’s degree in business, banking, finance, law, or a related discipline. Excellent command of spoken and written English. Experience 10 years of experience in financial services, with a strong focus on risk management, internal controls, or compliance within a First Line of Defence capacity, preferably in Wealth Management or Private Banking. Strong understanding of wealth management products, services, and associated operational and regulatory risks & controls e.g., AML\u002FCFT, investment suitability, data privacy, market conduct, sales conduct Familiar with BNM regulatory requirements and guidance (e.g., Technology Risk Management Guidelines, Business Continuity Management Guidelines). Hands-on experience with Risk and Control Self-Assessment (RCSA) and audit management. Ability to multi-task, manage a high number of priorities in a fast-paced environment and deliver solutions in an effective and timely manner. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":833,"slug":834,"title":835,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":836},72949,"head-customer-advocacy-hong-leong-bank-berhad","Head, Customer Advocacy","If you are looking to excel and make a difference, take a closer look at us… Functional (Job Responsibilities) Design and oversee the overarching strategy for handling and managing complaints, resolutions, and the prevention of recurring issues across the bank. Ensure customer satisfaction is achieved through robust policies and procedures aimed at providing prompt and quality end-to-end resolution. Oversee high-level investigations, ensuring the team liaises effectively with respective stakeholders and complainants to conclusively resolve issues with no recurrence. Drive continuous improvement by identifying areas where processes can be simplified, engaging with Businesses, Product Owners, and Stakeholders to improve products and customer experiences. Ensure all Key Performance Indexes (KPIs)—including service levels, timelines, turnaround time, customer satisfaction, and stakeholder service level agreements—are met at the departmental level. Maintain the bank's regulatory standing by ensuring 95% or more of complaints are managed and resolved internally, preventing escalation to Bank Negara, Ombudsmen of Financial Services, or other authority bodies. Oversee process improvement projects and special tasks alongside daily complaint management operations. Skills & Experience We Are Looking For: Possess a Masters or Bachelors degree in Business Admin, Sociology, Hospitality, Communication, or a degree related to the service industry. Relevant experience in Complaint Management, Service Recovery Management, and Customer Servicing. Reasonable knowledge of banking products. Proven track record in a senior leadership or departmental head capacity. Reasonable to advanced knowledge of banking products and customer service skills. Demonstrated ability to speak clearly and concisely, conveying and interpreting complex or technical information effectively. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":838,"slug":839,"title":840,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":841},72950,"manager-risk-management-credit-risk-governance-hong-leong-bank-berhad","Manager, Risk Management (Credit Risk Governance)","If you are looking to excel and make a difference, take a closer look at us… Overview This role will be responsible to monitors Credit Portfolio performance, analyzes risks, and escalates vulnerabilities under BNM’s Credit Risk guidelines while overseeing SCEL, Connected Parties, Cagamas securitization, and Stress Testing. You will also lead a team of credit risk professionals and manage key stakeholder relationships. This role will be reporting to the Head of Credit Risk. Job Responsibilities Monitor Asset Quality, Sector Concentration, and Credit Portfolio Risk across Bank-wide, PFS, and BCB portfolios against Risk Appetite Statements, escalating breaches to senior management. Lead the compilation of the Credit Asset Quality (CAQ) presentation deck, governance materials, and routine portfolio reports for local and overseas operations. Coordinate operational workflows and reporting for Cagamas securitization with GALCO, Global Markets, and business partners to support funding strategies. Maintain BNM SCEL policies, compile the Top Exposure Dashboard, and provide primary advisory support to internal stakeholders. Oversee Connected Parties (CP) monitoring systems and dashboards, ensuring timely and accurate regulatory submissions to BNM. Execute data gathering, scenario execution, and reporting for Credit Stress Testing while strengthening model governance standards. Lead, motivate, and delegate tasks to the team while building strong relationships with senior management, regulatory bodies, and internal stakeholders What We're Looking For Bachelor’s degree or higher, preferably with a background in credit assessment, risk management, and banking regulations (risk certification preferred). Minimum 5 to 8 years of experience in Credit Review, Credit Analysis, or Credit Risk Management. Strong analytical, critical thinking, and big-picture strategic skills with high attention to detail. Proven leadership ability to delegate, motivate, and manage a high-performing credit risk team. Excellent communication and presentation skills to convey complex risk concepts to senior management and external stakeholders. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":280,"slug":281,"title":282,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":843},"If you are looking to excel and make a difference, take a closer look at us… Overview The incumbent is responsible to support the team lead in formulating, developing and driving the Group’s initiatives and activities in line with the Group’s strategic direction, regulatory and global standards to ensure compliance with applicable local and foreign laws, rules, regulations, guidelines and standards governing the Group’s domestic and international operations. Job Responsibilities Secretariat Function Co-ordinate and follow-up on the reports from the various departments within the division Consolidate submissions to the secretariats of Risk and Compliance Governance Committee (“RCGC”), RCGC-i, Board Risk Management Committee (“BRMC”), Board Audit Risk Management Committee (“BARM”) and Hong Long Financial Group RCGC secretariat on a rotational basis by organizing and scheduling RCGC meetings Prepare and distribute agendas, minutes and board papers. Undertake review of the RCGC Terms of Reference Breaches Reporting Centralized unit to receive escalation of plausible non-compliance incidents \u002F breaches High-level review of escalations received Track and follow-up on all escalations to ensure that the finalized report of the non-compliance incidents \u002F breaches are presented to the senior management and board committees, and submitted to the regulators where necessary Coordinate and follow up on monthly NIL breach reporting from various departments; Consolidate from various divisions and submit number of breaches from regulators other than Bank Negara Malaysia as required under the Operational Risk Integrated Online Network (ORION) Policy Document Assist Team Leader in any ad-hoc tasks whenever required. Job Requirements Bachelor’s Degree in Law, Business, Finance, or a related discipline. 1–2 years of experience in regulatory compliance, risk management, or corporate secretariat. Solid knowledge of financial regulatory standards, board secretariat practices, and incident reporting (e.g., BNM\u002FORION guidelines). Strong written and verbal communication skills for drafting minutes, board papers, and official reports. Excellent organizational abilities and high attention to detail with a proactive, team-oriented mindset. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":845,"slug":846,"title":847,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":848},72953,"senior-eexecutive-personal-financial-services-money-transfer-fx-hong-leong-bank-berhad","Senior Eexecutive - Personal Financial Services (Money Transfer & FX)","If you are looking to excel and make a difference, take a closer look at us… Senior Product Executive Product Management (Money Transfer & FX) Job Responsibilities Support the end-to-end management of Money Transfer and Foreign Exchange (FX) products throughout the product lifecycle. Drive product enhancements, feature development, and new product initiatives based on customer needs, market trends, regulatory requirements, and business objectives. Prepare business requirements, product documentation, process flows, and user stories to support product implementation. Coordinate product development activities with Technology, Operations, Digital Banking, Compliance, Risk, and other internal stakeholders to ensure timely delivery. Participate in User Acceptance Testing (UAT), implementation planning, and post-launch monitoring. Continuously review product performance and recommend enhancements to improve customer experience, operational efficiency, and business outcomes. Product Performance & Business Support Monitor product performance, transaction volumes, customer adoption, and profitability. Analyze customer behavior, market trends, competitor offerings, and industry developments to identify opportunities for product improvements and business growth. Prepare business cases and product proposals to support new initiatives and enhancements. Assist in developing product pricing, campaigns, and value propositions to enhance competitiveness. Support the achievement of business targets for Money Transfer and FX products. Cross-Functional Collaboration Work closely with Treasury, Operations, Technology, Compliance, Risk, Marketing, Digital Banking, Customer Experience, and Business teams to deliver product initiatives. Coordinate with internal and external stakeholders to support implementation of new capabilities, process improvements, and strategic projects. Liaise with payment partners, correspondent banks, vendors, and service providers where required to support product delivery. Organizational Responsibilities Collaborate effectively with cross-functional teams to deliver product initiatives and business objectives. Build strong working relationships with key internal and external stakeholders. Support business transformation initiatives and continuous process improvement. Promote a customer-centric, collaborative, and compliance-focused culture. Keep abreast of industry trends, regulatory developments, payment innovations, and competitor offerings. Education \u002F Qualification Bachelor's Degree in Business Administration, Banking, Finance, Economics, Marketing, Information Systems, or a related discipline. Professional certifications in Product Management, Banking, Payments, Project Management, Agile, or Digital Banking would be an added advantage. Experience Minimum 5–8 years of relevant experience in Product Management, Product Development, Digital Banking, Payments, Money Transfer, Foreign Exchange (FX), Transaction Banking, or Financial Services. Hands-on experience managing product enhancements, product development, and product lifecycle activities. Exposure to cross-border payments, remittance services, foreign exchange products, or digital payment solutions would be an advantage. Strong understanding of banking products, customer journeys, and operational processes. Possesses strong business acumen with the ability to balance commercial objectives and operational considerations. Technical Skills Good understanding of: Product Management and Product Development methodologies Cross-border payments and digital payment ecosystems Digital banking platforms and customer journeys Proficient in Microsoft Excel, PowerPoint, and business documentation. Core Competencies Strong product management and product development mindset. Customer-centric and solution-oriented. Highly organized with strong project coordination and execution capabilities. Proactive, adaptable and able to work independently while collaborating effectively across teams. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":261,"slug":262,"title":263,"location":13,"raw_job_location_address_addressLocality":850,"raw_hiringOrganization_logo_url":13,"raw_description":661},"KCG-KUCHING 1 BC",{"id":412,"slug":413,"title":414,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":852},"If you are looking to excel and make a difference, take a closer look at us… Overview: The Murex Senior Support Specialist provides senior-level technical, functional, and operational support for core Murex and treasury systems. The incumbent is responsible for ensuring smooth End-of-Day (EOD) and Start-of-Day (SOD) batch execution, robust downstream interface integration, proactive system tuning, and the successful execution of major technical refreshes, environment setups, and SIT\u002FUAT testing cycles. Responsibilities: Murex Application Support & System Tuning ● Deliver specialized technical support for Murex Front Office (FO) configurations and functional modules across Treasury operations. ● Manage and optimize background processing services, specifically OSP (Processing Organizer \u002F Fast Mode), service threads, and load balancing across application servers. ● Conduct root-cause analysis for complex application issues, performance bottlenecks, and service disruptions to ensure high availability and application health. Database Maintenance & Purging Operations ● Author, review, and execute technical runbooks for critical maintenance tasks, including MXML Transaction Purging, trade purge. ● Coordinate script compilations and resolve post-health-check findings following major system operations or upgrades. ● Collaborate closely with Database Administrators (DBAs) on Oracle database maintenance, including undo tablespace tuning, tablespace release management, and SQL query performance optimization. Batch Management & Job Scheduling ● Oversee Core End-of-Day (EOD) and Start-of-Day (SOD) sequence runs to ensure timely completion of daily processing cycles. ● Configure, monitor, and troubleshoot batch job dependencies using enterprise scheduling tools such as Control-M or Zena in coordination with GTI Batch Management. ● Resolve batch execution constraints, script failures, and data file transfer delays across SIT, UAT, and Production environments. Interface Management & Downstream Integration ● Maintain, configure, and troubleshoot interface connections between Murex and downstream consumer applications. ● Manage specialized interface configurations, including Singapore (SG) source code testing, and downstream pipeline flows. ● Support key downstream integration channels, such as Singapore Related Apps, Host and Warehouse. ● Oversee SFTP configurations and directory structures across target interface locations. Testing Cycles, Environment Ownership & Technical Refreshes ● Drive environment readiness and technical execution for SIT and UAT cycles for projects. ● Manage environment infrastructure setups, including Control-M job scheduling, Tectia SFTP connections, OTEL monitoring, and STP interfaces ● Enforce script-level file formatting standards in interface files delivered to downstream systems. ● Coordinate Production Change Requests (CRs) and deployment tracking to ensure defect fixes and enhancements are deployed seamlessly into production environments. Access Control, Governance & System Audits ● Enforce security protocols and privileged access controls governance for Dev\u002FSIT\u002FUAT and Production\u002FPre-Prod environments. ● Lead annual IT housekeeping exercises, user access reviews, and audit compliance reviews across Treasury systems. ● Maintain complete operational documentation, technical runbooks, disaster recovery (DR) guides, and standard operating procedures (SOPs). Skills & Experience We Are Looking For: Technical Requirements ● Murex Application Architecture: Comprehensive functional and technical knowledge of Murex modules, Front Office (FO) setup, OSP, Fast Mode, MXML Exchange, and Datamart reporting. ● Operating Systems & Shell Scripting: Advanced expertise in Unix\u002FLinux shell scripting (.sh), command-line utilities, and text processing tools. ● Database & Querying: Strong proficiency in Oracle database concepts, SQL query optimization, tablespace maintenance, and execution of database purging routines. ● Batch Scheduling Tools: Hands-on operational experience with enterprise job schedulers such as Control-M or Zena. ● Secure File Transfer & Connectivity: In-depth knowledge of secure transfer protocols (SFTP, SSH), directory path structures, and network connectivity troubleshooting. ● Release & Testing Governance: Demonstrated experience in handling multi- cycle SIT\u002FUAT testing, major technical refreshes, Production Change Requests (CRs), and release deployment tracking. ● Education: Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, or a related quantitative discipline. ● Experience: 5 to 8 years of direct technical experience supporting Murex or core Treasury platforms within a banking or financial services organization. ● Domain Knowledge: Solid understanding of Treasury products (FX, Money Market, Fixed Income, Interest Rate Swaps, Bond, Equities, Collateral Management) and post-trade processing workflows. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":854,"slug":855,"title":856,"location":13,"raw_job_location_address_addressLocality":857,"raw_hiringOrganization_logo_url":13,"raw_description":858},72960,"cluster-branch-manager-hong-leong-bank-berhad","Cluster Branch Manager","INM-INANAM BR","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Average coverage of FD & CASA ranging from RM250M to RM2,000M and customer base ranging from11,000 to 60,000. Size of the team average estimate 10 to 15 sales & operations staff Drive sustainable growth and acquisition of new customers for Auto Loan, Mortgage, Cards, Unsecured Loans, Investment, SME & Insurance; Primary point of contact between the cluster and the senior management team of the Bank; Provide leadership and guidance to the branches, develop and implement strategies that enable each component of the cluster to achieve their goals. This involves fostering a collaborative work environment, promoting effective communication, and cultivating cohesive teamwork among the different units; Monitor the performance of the branches (financial, operational and customer service) within their cluster while establishing appropriate metrics and benchmarks to assess the efficiency and effectiveness of each branch and identify areas for improvement; Seek out opportunities for innovation, process optimization, and cost savings by reviewing best practices, industry trends, and market conditions; Participate in strategic planning and decision-making processes, providing valuable insights and recommendations based on their understanding of the cluster's operations and market dynamics. Managerial (team\u002Fgroup responsibilities) Foster a culture of continuous learning and knowledge sharing among the branches, promoting the exchange of ideas and experiences that lead to enhanced operational performance; Build talents through optimal resourcing, capacity planning, succession planning and effective engagements; Work with cross functional departments to ensure alignment in lending direction and continuous feedback loop on business opportunities and risk areas to avoid. Organizational (organizational responsibilities) including Strategic Cost Management and Financial Goals Responsible for our franchise, put HLBB’s long term interests ahead of short-term gains Collaborate strategically with Management teams of other business segments and sales channels to solicit high net worth referral, upgrade and business opportunity; Education\u002FQualification Undergraduate degree in Accounting\u002FBanking\u002FInvestment\u002FFinance or a related field from any recognized university. Experience\u002FRequirements At least 10 - 15 years of experience in FI (Banking, Insurance or Investment) with strong understanding on Retail Banking, Wealth, SME and Asset Management products; At least 6-8 years of experience in people management; Strong track record in spearheading and executing sales strategies. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":230,"slug":231,"title":49,"location":13,"raw_job_location_address_addressLocality":860,"raw_hiringOrganization_logo_url":13,"raw_description":861},"KGR-KANGAR BR","If you are looking to excel and make a difference, take a closer look at us… The Executive\u002F Senior Executive\u002F Assistant Manager, Mobile Deposits Specialist's key responsibility is to acquire account deposits from customers and businesses and to build the opportunity to obtain leads for other products through HLB@Work. You will explain how products work and the services available, provide sales materials and support, create new leads and follow up with new customers. You will work in a wide variety of relevant industries, such as manufacturing, retail, pharmaceutical, focusing on payroll accounts. This is a sales role based in our branches and you will report to the Branch Manager. Key Responsibilities Generate and qualify leads from internal and external lists including sourcing and developing client referrals to achieve acquisition goals; Develop and schedule sales proposals and activities including calls to new potential and existing clients to ensure optimum pipeline generation ; Ensure customer service satisfaction and good client relationships including client briefing and training and responding to sales enquiries by phone, email or in person; Follow up on sales activities to ensure sales closure, reporting to management and ensure accounts are open in a timely manner; Participate in sales events and roadshows where applicable; Monitor competitors, market conditions and product development and carry out market research and surveys; Ensure all tasks are carried out in full compliance with guidelines and regulations. Requirements Malaysian citizen Fresh graduates are welcome to apply Candidates without SPM but have at least 2 years of sales experience are welcome to apply What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":863,"slug":864,"title":49,"location":13,"raw_job_location_address_addressLocality":865,"raw_hiringOrganization_logo_url":13,"raw_description":866},72962,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad-13","KKB-KOTA KINABALU PANTAI BR","If you are looking to excel and make a difference, take a closer look at us… If you are looking to excel and make a difference, take a closer look at us… This position is a sales role and has responsibilities in Deposits account acquisition from consumers and businesses with opportunity to obtain leads for other products through HLB@Work. The position will explain how products work and the services available, provide sales materials and support, create new leads and follow up with new customers. The sales specialist can work on a wide variety of relevant industries, such as manufacturing, retail, pharmaceutical, to name a few and with focus on payroll accounts. Key Responsibilities and Accountabilities Functional (job responsibilities) Generate and qualify leads from internal and external lists to achieve acquisition goals Source and develop client referrals to achieve acquisition goals Develop sales proposal and customize by client Schedule sales activity and ensure optimum pipeline generation Make sales calls to new potential and existing clients Negotiate effectively with clients Conduct briefing and training to clients Respond to sales enquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Follow up on sales activities to ensure sales closure and accounts are open timely Monitor and report on sales activities and follow up for management Carry out market research and surveys Participate in sales events and roadshows where applicable Monitor competitors, market conditions and product development Ensure all tasks are carried out in full compliance with guidelines and regulations Managerial (team\u002Fgroup responsibilities) To collaborate with other departments to create a unified experience To create an achievement oriented working environment. Organizational (organizational responsibilities) Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain. Continuous effort to improve business in support of building brand awareness and improving customer experience. Ensure all sales proposals are delivered on-time and within scope Requirements: Education\u002FQualification Diploma, Higher Diploma or Bachelor’s degree in Business, Finance or related field is preferred Experience Min 3 years in sales experience Experience in banking products, process and policies About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":868,"slug":869,"title":675,"location":13,"raw_job_location_address_addressLocality":870,"raw_hiringOrganization_logo_url":13,"raw_description":677},72963,"wealth-executive-hong-leong-bank-berhad-38","KLM-KL MAIN BR",{"id":166,"slug":167,"title":168,"location":13,"raw_job_location_address_addressLocality":872,"raw_hiringOrganization_logo_url":13,"raw_description":873},"KK2-JALAN HAJI SAMAN, KK BR","If you are looking to excel and make a difference, take a closer look at us… Sales & Service Providing superior service to branch customers and cross selling of bank products as applicable Required to carry clear sales targets for specific products Assist in the management of branch queue time as per the Bank’s approved Service Level Agreement Learning and using I-Pads\u002Fother devices (if applicable to branch) for customers service\u002F cross selling Perform Meeter-Greeter\u002FNavigator role on rotational basis \u002F as applicable Assist in calling up customers for service \u002F sales interactions Stepping out of the branch to meet customers for service \u002F sales discussions occasionally \u002F as applicable Support Bank’s Digital Transformation initiatives Accepting assignments as required to maintain adequate staffing levels throughout branch network within the Region. Operations Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank from time to time) in a timely and accurate manner. Over-riding of transactions. Perform Self-Audit Check diligently as required Comply to Bank’s internal SOPs as applicable On stand-by during weekend for SST activities \u002F as applicable Perform Relief CSOM functions \u002F as applicable Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier) Comply to staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation Observe the Bank’s Code of Conduct & Ethics Other Responsibilities Maintaining confidentiality of customers and Bank’s information in a responsible manner Keeping a clean, organized work area and maintain a professional appearance Attending all trainings as applicable including e-learning\u002FSmart-up Filing of reports Occasionally help in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc. Carrying out other duties as assigned periodically. Managerial Supervise clerical staff where applicable Support a conducive working environment among team members Organizational Represent HLB in relationship building with the community Provide support to the Branch Manager\u002FCustomer Service and Operations Manager to deliver the expected levels of Customer Service, Cross Selling (for products applicable) and contribute to Operational control and compliance as specified by the Bank. Requirements: Minimum diploma holder and above Related working experience in Financial Institution or related field Possess Customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Licensing Requirements: FIMM \u002F UT license, PCE & TBE licenses About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":875,"slug":876,"title":675,"location":13,"raw_job_location_address_addressLocality":877,"raw_hiringOrganization_logo_url":13,"raw_description":677},72965,"wealth-executive-hong-leong-bank-berhad-39","KOT-KOTA TINGGI BR",{"id":879,"slug":880,"title":12,"location":13,"raw_job_location_address_addressLocality":881,"raw_hiringOrganization_logo_url":13,"raw_description":882},72966,"executive-business-channels-operations-customer-service-hong-leong-bank-berhad-6","KLU-J MERSING BR","If you are looking to excel and make a difference, take a closer look at us… If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Perform Meeter-Greeter\u002FNavigator role on rotational basis \u002F as applicable; Assist in calling up customers for service \u002F sales interactions; Step out of the branch to meet customers for service \u002F sales discussions occasionally \u002F as applicable; Support Bank’s Digital Transformation initiatives including Connect Penetration and OTC Transaction migration; Accept assignments as required to maintain adequate staffing levels throughout branch network; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Read, understand and comply with Bank’s internal SOPs as applicable; Be on stand-by during weekend for SST activities, as and when applicable; Perform Relief CSOM\u002F2nd Liner functions as and when applicable; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Managerial (team\u002Fgroup responsibilities) Supervise clerical \u002F other staff where applicable; Support a conducive working environment among team members. Organizational (organizational responsibilities) Represent HLB in relationship building with the community’ Provide support to the Branch Manager\u002FCustomer Service and Operations Manager to deliver the expected levels of customer service, cross-selling (for products applicable) and contribute to operational control and compliance as specified by the Bank. Requirements Education\u002FQualification Degree\u002FDiploma Holder Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":884,"slug":885,"title":49,"location":13,"raw_job_location_address_addressLocality":886,"raw_hiringOrganization_logo_url":13,"raw_description":671},72967,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad-14","KUL-KULIM BR",{"id":888,"slug":889,"title":890,"location":13,"raw_job_location_address_addressLocality":886,"raw_hiringOrganization_logo_url":13,"raw_description":891},72968,"community-business-manager-sme-banking-kedah-hong-leong-bank-berhad","Community Business Manager - SME Banking (Kedah)","If you are looking to excel and make a difference, take a closer look at us… Grow the Existing to Bank (ETB) SME base of retail community businesses (Sole Prop, Partnerships, or Sdn Bhds with Annual Sales Turnover (AST) of below RM 10m to grow product holdings and profitabilit Bring in New to Bank (NTB) customers to the branch via community business visitations, roadshows, or other branched based sales activities Leads provided by HQ will be a source of acquiring NTB SME customers The acquisition of NTB customers or profitability growth of ETB customers can be through a variety of products offered Merchant services, Deposit accounts, secured loans (HP, Mortgage, OD on FD), and unsecured products (Credit cards, Business Cash Loans), BANCA, investments Growing ETB CASA balances will be one of the key focus of CBM, requiring the person to be capable of providing after sales support of helping set-up the digital platform for the customers (Hong Leong Connect or ConnectBiz) to perform online payment and payroll, which will ease the business transition into the Hong Leong online platform The CBM must understand SME lending requirement to acquire, evaluate and to submit loan applications for the SME segment The CBM must work very closely with the Branch Managers and Area Manager to further develop the segment penetration and profitability growth Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant Internal policies & procedures and sales compliance CBM will continue to be the SME content expert for the branch and be the conduit between HQ and the rest of the sales force. The CBM will partner the branch manager to collectively grow the SME competency for the SME sales. Participate and display team work in all aspect of work, projects and assignments, Group Management Programmes etc. at all times. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":893,"slug":894,"title":675,"location":13,"raw_job_location_address_addressLocality":895,"raw_hiringOrganization_logo_url":13,"raw_description":677},72969,"wealth-executive-hong-leong-bank-berhad-40","MEL-MELAKA BR",{"id":897,"slug":898,"title":899,"location":13,"raw_job_location_address_addressLocality":900,"raw_hiringOrganization_logo_url":13,"raw_description":901},72970,"executive-business-channels-operations-customer-service-1-1-hong-leong-bank-berhad","Executive - Business Channels (Operations & Customer Service)-1-1","KMN-KOTA KEMUNING BR","If you are looking to excel and make a difference, take a closer look at us… Job Description Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank’s products and services to customers and responsible for high levels of Customer service and seamless transactions. Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Perform Meeter-Greeter\u002FNavigator role on rotational basis \u002F as applicable; Assist in calling up customers for service \u002F sales interactions; Step out of the branch to meet customers for service \u002F sales discussions occasionally \u002F as applicable; Support Bank’s Digital Transformation initiatives including Connect Penetration and OTC Transaction migration; Accept assignments as required to maintain adequate staffing levels throughout branch network; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Read, understand and comply with Bank’s internal SOPs as applicable; Be on stand-by during weekend for SST activities, as and when applicable; Perform Relief CSOM\u002F2nd Liner functions as and when applicable; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Managerial (team\u002Fgroup responsibilities) Supervise clerical \u002F other staff where applicable; Support a conducive working environment among team members. Organizational (organizational responsibilities) Represent HLB in relationship building with the community’ Provide support to the Branch Manager\u002FCustomer Service and Operations Manager to deliver the expected levels of customer service, cross-selling (for products applicable) and contribute to operational control and compliance as specified by the Bank. Requirements Education\u002FQualification Degree\u002FDiploma Holder Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy Certification\u002FLicensing Requirements FIMM \u002F UT license PCE & TBE license About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":903,"slug":904,"title":49,"location":13,"raw_job_location_address_addressLocality":905,"raw_hiringOrganization_logo_url":13,"raw_description":906},72971,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad-15","MLJ-MALIM JAYA BR","If you are looking to excel and make a difference, take a closer look at us… Overview: This position is a sales role and has responsibilities in Deposits account acquisition from consumers and businesses with opportunity to obtain leads for other products through HLB@Work. The position will explain how products work and the services available, provide sales materials and support, create new leads and follow up with new customers. The sales specialist can work on a wide variety of relevant industries, such as manufacturing, retail, pharmaceutical, to name a few and with focus on payroll accounts. Responsibilities Generate and qualify leads from internal and external lists including sourcing and developing client referrals to achieve acquisition goals; Develop and schedule sales proposals and activities including calls to new potential and existing clients to ensure optimum pipeline generation ; Ensure customer service satisfaction and good client relationships including client briefing and training and responding to sales enquiries by phone, email or in person; Follow up on sales activities to ensure sales closure, reporting to management and ensure accounts are open in a timely manner; Participate in sales events and roadshows where applicable; Monitor competitors, market conditions and product development and carry out market research and surveys; Ensure all tasks are carried out in full compliance with guidelines and regulations. Skills & Experience We Are Looking For: Malaysian citizen Fresh graduates are welcome to apply Candidates without SPM but have at least 2 years of sales experience are welcome to apply What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":70,"slug":71,"title":12,"location":13,"raw_job_location_address_addressLocality":908,"raw_hiringOrganization_logo_url":13,"raw_description":909},"MJL-Menjalara, Kuala Lumpur BR","If you are looking to excel and make a difference, take a closer look at us… The Business Channel Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling. Additionally you will also be the first point of contact to recommend Bank’s products and services to customers and be responsible for high levels of Customer service and seamless transactions. Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Assist in calling up customers for service \u002F sales interactions; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Requirements Education\u002FQualification Malaysian citizen Fresh graduates or candidates with relevant work experience are welcome to apply Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy Certification\u002FLicensing Requirements (optional) FIMM \u002F UT license PCE & TBE license What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":911,"slug":912,"title":913,"location":13,"raw_job_location_address_addressLocality":914,"raw_hiringOrganization_logo_url":13,"raw_description":915},72973,"executive-personal-financial-services-branch-sales-personal-loan-hong-leong-bank-berhad-3","Executive - Personal Financial Services Branch Sales (Personal Loan)","PBT-PARIT BUNTAR BR","If you are looking to excel and make a difference, take a closer look at us… Drive the acquisition of new banking customers through aggressive lead generation and relationship building. This role focuses on achieving sales targets for core financial products while identifying cross-selling opportunities and ensuring all applications meet credit and regulatory standards. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":917,"slug":918,"title":675,"location":13,"raw_job_location_address_addressLocality":919,"raw_hiringOrganization_logo_url":13,"raw_description":920},72974,"wealth-executive-hong-leong-bank-berhad-41","MLR-TAMAN MALURI, CHERAS BR","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Functional (Job Responsibilities) Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations. Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products. Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients. Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients. Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance). Organizational (Organizational Responsibilities) Building and maintaining close relationships with relevant stakeholders and supporting internal functions. Adhere to department Standard Operating Procedures (SOP) in complying with audit, compliance, and regulatory guidelines. Perform other responsibilities or projects assigned under the Group or Bank’s initiatives. Jobholder Requirements Education\u002FQualification Minimum a Bachelor’s Degree or its equivalent in Finance, Banking, Business Management, or a relevant field. Required certifications: PCE (Life\u002FGeneral), CEILLI, and FIMM\u002FIPPC (Unit Trust\u002FBanca) as applicable to the license requirements. Experience Wealth Executive: 0 - 2 years of sales experience in financial services. Senior Wealth Executive \u002F Associate Wealth Manager: 3 years and above of relevant experience in wealth management or priority banking. Special Skills Strong analytical and problem-solving skills with a focus on financial planning. Excellent communication and interpersonal skills to build trust with high-net-worth clients. Proactive, self-starting attitude with a strong drive for results. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":922,"slug":923,"title":12,"location":13,"raw_job_location_address_addressLocality":924,"raw_hiringOrganization_logo_url":13,"raw_description":645},72975,"executive-business-channels-operations-customer-service-hong-leong-bank-berhad-8","MYY-MIRI BR",{"id":926,"slug":927,"title":928,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":930},72976,"executive-trade-finance-aml-hong-leong-bank-berhad","Executive, Trade Finance AML","PJC-PJ City","If you are looking to excel and make a difference, take a closer look at us… Overview To process daily Trade Finance AML screening transactions and perform post-transactions review to combat AML\u002FCFT and financial crime Functional (job responsibilities) To process trade financing AML\u002FCFT screening, review the screening results and make decision to release the transactions or escalate to higher level for true hits. Perform post-transactions review, analysis and investigation to detect any AML\u002FCFT red flags, escalation and reporting. Support AML screening system Participate and contribute AML\u002FCFT projects from time to time Support overseas branches\u002Fsubsidiaries on Trade Finance AML\u002FCFT screening and post transactions review. Carry out any other duties as may be assigned by Management from time to time. Managerial (team\u002Fgroup responsibilities) Provide coaching and training to colleagues or counterparts. Monitor and track the TAT for day-to-day operations and transactions. Organizational (organizational responsibilities) Keep abreast of the latest technologies available and embrace the technology into trade finances, AML\u002FCFT processes and mitigation of breaches in sanction\u002FAML screening\u002Fmonitoring. Education\u002FQualification Diploma or Degree in Finance, Business Administration or any relevant field of studies. 2 years in Trade Finance\u002FTrade AML screening is preferred About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":932,"slug":933,"title":49,"location":13,"raw_job_location_address_addressLocality":934,"raw_hiringOrganization_logo_url":13,"raw_description":935},72977,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad-16","PIN-PANDAN INDAH BR","If you are looking to excel and make a difference, take a closer look at us… If you are looking to excel and make a difference, take a closer look at us… The Executive\u002F Senior Executive\u002F Assistant Manager, Community Deposits Specialist's key responsibility is to acquire account deposits from customers and businesses and to build the opportunity to obtain leads for other products through HLB@Work. You will explain how products work and the services available, provide sales materials and support, create new leads and follow up with new customers. You will work in a wide variety of relevant industries, such as manufacturing, retail, pharmaceutical, focusing on payroll accounts. This is a sales role based in our branches and you will report to the Branch Manager. Key Responsibilities Generate and qualify leads from internal and external lists including sourcing and developing client referrals to achieve acquisition goals; Develop and schedule sales proposals and activities including calls to new potential and existing clients to ensure optimum pipeline generation ; Ensure customer service satisfaction and good client relationships including client briefing and training and responding to sales enquiries by phone, email or in person; Follow up on sales activities to ensure sales closure, reporting to management and ensure accounts are open in a timely manner; Participate in sales events and roadshows where applicable; Monitor competitors, market conditions and product development and carry out market research and surveys; Ensure all tasks are carried out in full compliance with guidelines and regulations. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":937,"slug":938,"title":168,"location":13,"raw_job_location_address_addressLocality":939,"raw_hiringOrganization_logo_url":13,"raw_description":882},72978,"executive-business-channel-operations-customer-service-hong-leong-bank-berhad-2","OUG-JALAN KLANG LAMA BR",{"id":941,"slug":942,"title":12,"location":13,"raw_job_location_address_addressLocality":943,"raw_hiringOrganization_logo_url":13,"raw_description":944},72979,"executive-business-channels-operations-customer-service-hong-leong-bank-berhad-9","PCG-PUCHONG BR","If you are looking to excel and make a difference, take a closer look at us… If you are looking to excel and make a difference, take a closer look at us… Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank’s products and services to customers and responsible for high levels of Customer service and seamless transactions. Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Perform Meeter-Greeter\u002FNavigator role on rotational basis \u002F as applicable; Assist in calling up customers for service \u002F sales interactions; Step out of the branch to meet customers for service \u002F sales discussions occasionally \u002F as applicable; Support Bank’s Digital Transformation initiatives including Connect Penetration and OTC Transaction migration; Accept assignments as required to maintain adequate staffing levels throughout branch network; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Read, understand and comply with Bank’s internal SOPs as applicable; Be on stand-by during weekend for SST activities, as and when applicable; Perform Relief CSOM\u002F2nd Liner functions as and when applicable; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Managerial (team\u002Fgroup responsibilities) Supervise clerical \u002F other staff where applicable; Support a conducive working environment among team members. Organizational (organizational responsibilities) Represent HLB in relationship building with the community’ Provide support to the Branch Manager\u002FCustomer Service and Operations Manager to deliver the expected levels of customer service, cross-selling (for products applicable) and contribute to operational control and compliance as specified by the Bank. Requirements Education\u002FQualification Degree\u002FDiploma Holder Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":946,"slug":947,"title":186,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":948},72980,"executive-personal-financial-services-auto-loan-sales-hong-leong-bank-berhad-8","If you are looking to excel and make a difference, take a closer look at us… We are currently looking for talents to: Functional (job responsibilities) Meet sales target by securing new quality loans in line with Management decision on the portfolio mix of products and customers; Maintain good business relationship with internal and external stakeholders; Ensure documents for loan application received from dealer \u002F customer are in accordance to guidelines requirement; Ensure authentication of identification, income and vehicle documents; Ensure consent is given by customer before proceeding further on the loan applications; Interview applicant and conduct thorough KYC; Perform data entry in LOAD$ system and ensure data keyed in is complete and accurate; Perform CTOS enquiry; Perform credit recommendation or write up to the loan application; Constantly update dealers on the status of cases submitted on a daily basis; Ensure timely issuance of Letter of Undertaking to dealer and follow up on the execution of HP Agreement and other related documents; Serve Product Disclosure Sheet (PDS) and brief customer on the content of HP Agreement and witness the executive of the Agreement compliance; Investigate and follow up on cases that have been delayed for approval and disbursement; Prepare proposal for panel dealership and other facilities applied by panel dealers; Conduct site visits when required; Additional responsibility on ad hoc duties as assigned by Management at all times. Managerial (team\u002Fgroup responsibilities) Act as a buddy to new joiners and assist \u002F provide guidance as when needed. Organizational (organizational responsibilities) Develop and manage the relationships with car dealers; Cross-sell efforts to provide referrals and leads for Hong Leong Group of companies; Adhere to department Standard Operating Procedures (SOP) in complying with audit, compliance and regulatory guidelines. Do you have what it takes? We are currently looking for talents who have :- Malaysia Citizen; Candidate must possess at least a SPM\u002F\"O\" Level, Higher Secondary\u002FSTPM\u002F\"A\" Level\u002FPre-U, Diploma, Advanced\u002FHigher\u002FGraduate Diploma, Business Studies\u002FAdministration\u002FManagement, Commerce, Marketing or equivalent; Good verbal and written communication skills in both English and Bahasa Malaysia; Good communication and interpersonal skills to build business relationships with customers and car dealers; Applicants must have own transport; Strong selling and negotiation skills; Excellent in adaptability & execution skills; Fresh graduates or with minimum 1 year of working experience in Banking or Auto industry. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":950,"slug":951,"title":952,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":953},72981,"manager-personal-financial-services-telemarketing-business-system-hong-leong-bank-berhad","Manager - Personal Financial Services Telemarketing (Business System)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) To draft and document user requirement, perform system test (UAT) and liaise with vendors\u002FPMO for systems and infrastructure related matters. Seek opportunities by leveraging on technology capability. To facilitate incentive preparation and computation. Facilitate and liaise with GITA on network infrastructure, frontend system, backup management and capacity. Liaise with IT and vendors on problem solving and other IT activities. Provide support and training to internal and external users. Develop procedures and participate in the planning and testing of the company’s disaster recovery plan for computing services Managerial (team\u002Fgroup responsibilities) Work with Sales Managers on department IT related matters. Implement IT security standards and procedures. Organizational (organizational responsibilities) Ensuring department controls are in place and process flows are complying to audit, regulatory, and compliance. Respect the HLB culture & take an active role in the communities. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":955,"slug":956,"title":957,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":958},72982,"executivesenior-executive-trade-services-pjc-hong-leong-bank-berhad","Executive\u002FSenior Executive, Trade Services (PJC)","If you are looking to excel and make a difference, take a closer look at us… We are seeking a detail oriented Trade Services Executive to join our Wholesale Credit Operations team. The Trade Services Executive is responsible for the processing of trade transactions to ensure the timely completion of data input and filing of documents. This role reports to the Line Manager and the successful candidate will be based in our PJ City Trade Services Centre, Selangor. Key Responsibilities: Record receipt of documents in the Incoming Documents Register \u002F Incoming Mail Register \u002F Incoming Fax Register. Acknowledge receipt of Trade Services request (document) from customers \u002F branches \u002Fother bank \u002F other business unit. Check, verify, process, input and authorize trade transactions Ensure accuracy of data input and registration of trade transactions. To perform data input and scanning of documents into the system. Tracking payments of outstanding bills and paid transactions. Carry out any duties as may be assigned by Head – TSC or team leader from time to time. Job Requirements: Education\u002FQualification Malaysian citizen Candidate with a Diploma, Advanced\u002FHigher\u002FGraduate Diploma, Bachelor's Degree in Finance\u002FAccountancy\u002FBanking\u002FBusiness Administration or equivalent. Fresh Graduates\u002FEntry level applicants are invited to apply, training will be provided. Candidates with related experience in trade operations will be considered for senior positions About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":960,"slug":961,"title":962,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":963},72983,"manager-personal-financial-services-telemarketing-credit-shield-sales-hong-leong-bank-berhad","Manager - Personal Financial Services Telemarketing (Credit Shield Sales)","If you are looking to excel and make a difference, take a closer look at us… Job Purpose Summary Supervise sales team in delivering quality sell products and services and to support business activities for improving quality and contribute business growth. Key Responsibilities and Accountabilities Functional (job responsibilities) Supervise, motivate, coach and inspire team member to achieve monthly performance target. Handle and resolve enquiries escalated from Sales Executives. Monitor CRO performance and review individual goal based on their performance report Have an in-depth product knowledge, conduct trainings, staff management and good knowledge on processes and controls. Managerial (team\u002Fgroup responsibilities) Align and support Bank’s and department’s vision and objectives to achieve common goals. Uphold and adopt and rigid approach on check and control to mitigate risk management. Uphold the Bank’s integrity and creditability at all times by carrying duties professionally. Organizational (organizational responsibilities) Ensuring department controls are in place and process flows are complying to audit, regulatory, and compliance. Respect the HLB culture and take an active role in the communities. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":965,"slug":966,"title":967,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":968},72984,"manager-personal-financial-services-telemarketing-mortgage-loan-retention-rsu-hong-leong-bank-berhad","Manager - Personal Financial Services Telemarketing (Mortgage Loan Retention & RSU)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Supervise, motivate, coach and inspire team member to achieve monthly performance target. Handle and resolve enquiries escalated from CROs. Monitor CRO performance and review individual goal based on their performance report Have an in-depth product knowledge, conduct trainings, staff management and good knowledge on processes and controls. Managerial (team\u002Fgroup responsibilities) Align and support Bank’s and department’s vision and objectives to achieve common goals. Uphold and adopt and rigid approach on check and control to mitigate risk management. Uphold the Bank’s integrity and creditability at all times by carrying duties professionally. Organizational (organizational responsibilities) Ensuring department controls are in place and process flows are complying to audit, regulatory, and compliance. Respect the HLB culture & take an active role in the communities. Requirement 2 – 3 years in relevant field (sales department) Able to work independently with minimum supervision Good Leadership and people management skill Training, coaching and motivating skill For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":970,"slug":971,"title":972,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":973},72985,"protege-trade-services-pjc-hong-leong-bank-berhad","PROTEGE - Trade Services (PJC)","Define your future at Hong Leong Bank We are seeking a detail oriented Trade Services Protege to join our Wholesale Credit Operations team. This role reports to the Line Manager and the successful candidate will be based in our PJ City Trade Services Centre, Selangor. Key Responsibilities: Record receipt of documents in the Incoming Documents Register \u002F Incoming Mail Register \u002F Incoming Fax Register. Acknowledge receipt of Trade Services request (document) from customers \u002F branches\u002Fother bank \u002F other business unit. Check, verify, process, input and authorize trade transactions Ensure accuracy of data input and registration of trade transactions. To perform data input and scanning of documents into the system. Tracking payments of outstanding bills and paid transactions. Carry out any duties as may be assigned by Head – TSC or team leader from time to time. Job Requirements: Education\u002FQualification Malaysian citizen. Tertiary Education in relevant equivalent disciplines with minimum CGPA 3.0 and above. Fresh graduates or 1-2 years of working experience related. Training will be provided for those without experience. Proficient in English (written & spoken) and PC literate with knowledge in Microsoft Office Appliances. Results-oriented, work effectively with diverse teams and strong interpersonal skills. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":975,"slug":976,"title":977,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":963},72986,"manager-personal-financial-services-telemarketing-personal-loan-sales-hong-leong-bank-berhad","Manager - Personal Financial Services Telemarketing (Personal Loan Sales)",{"id":979,"slug":980,"title":385,"location":13,"raw_job_location_address_addressLocality":981,"raw_hiringOrganization_logo_url":13,"raw_description":982},72987,"manager-business-channels-customer-service-operations-hong-leong-bank-berhad","PNT-PJ NEW TOWN BR","If you are looking to excel and make a difference, take a closer look at us… (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors. Staff Capacity planning (staff leave administration & relief arrangements). Champions service performance within the branch (queue management, complaint handling, customer experience). Approve, Review and Audit Teller and Related Branch Financial Transactio Comply to Bank’s internal control and procedures. Ensure Self-Audit Check is carried out diligently as required. Relief functions as and when required (BM). Oversees the Day to Day Activities of Subordinate Tellers and Customer Service Executives. Train and coach Tellers and Customer Service Executives. Represent HLB in relationship building with community. Process improvement and cost down initiatives. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":984,"slug":985,"title":675,"location":13,"raw_job_location_address_addressLocality":986,"raw_hiringOrganization_logo_url":13,"raw_description":987},72988,"wealth-executive-hong-leong-bank-berhad-42","PST-J PETALING BR","If you are looking to excel and make a difference, take a closer look at us… Your Roles & Responsibilities: Solicit customers for Deposits, Insurance and Investment Products within BNMs Responsible Lending Guidelines and other products as and when required by the Management; Complete cold calling for all related leads assigned and to increase acquisition through high leads conversion rate; Source and develop new customer leads through existing customer’s referrals; Handling Account Opening process including Debit Card issuance of acquired customers; Account maintenance after account opening (CASA, FD) to ensure accurate customer information is captured in system; Facilitate HL Connect for new account opened to increase penetration rate HL Connect; Cross selling other banking products as and when opportunity arises to increase customers’ stickiness with HLB; Exhibit high professionalism and competency when interacting with customers; Comply with bank’s relevant internal policies, SOPs, sales compliance and statutory requirement in relation FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance; To maintain and uphold service standards set by the Bank at all times. Who are we looking out for: Candidate must possess at least a Diploma or Degree in any field i.e. Banking \u002F Accounting & Finance \u002F Economics \u002F Marketing \u002F Business Studies; Possessing the follow licenses will be an advantage: PCE (Life); PCE (General); CIELI; FIMM\u002FFMUTM; IPPC; Passion for success and keen to work in a sales-driven environment; Good track record and knowledge of wealth products i.e. Unit Trust, Bancassurance, Structured Products, Dual Currency Investments; Good inter-personal and communication skills. Mandarin is an added advantage. Other factors for consideration during interview process include examples of Driving for results; Consistency in performance; Seeking win-win relationships; Demonstrating courage and humility; Taking ownership and make things happen. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":989,"slug":990,"title":12,"location":13,"raw_job_location_address_addressLocality":991,"raw_hiringOrganization_logo_url":13,"raw_description":901},72989,"executive-business-channels-operations-customer-service-hong-leong-bank-berhad-10","PMJ-PERMAS JAYA BR",{"id":993,"slug":994,"title":675,"location":13,"raw_job_location_address_addressLocality":986,"raw_hiringOrganization_logo_url":13,"raw_description":677},72990,"wealth-executive-hong-leong-bank-berhad-43",{"id":996,"slug":997,"title":675,"location":13,"raw_job_location_address_addressLocality":998,"raw_hiringOrganization_logo_url":13,"raw_description":999},72991,"wealth-executive-hong-leong-bank-berhad-44","PTH-Putra Heights, SL BR","If you are looking to excel and make a difference, take a closer look at us… Program Overview The 12-month Personal Banker Associate Graduate Trainee Program is designed to provide you with a comprehensive learning experience, enabling you to gain invaluable insights into the world of Business Channels. Through this program in branches, you will develop a holistic understanding of our operations, products and services, preparing you for a successful career development from being a Personal Banker and advance towards being Priority Banking Relationship Managers in the future managing high-net-worth and affluent clients. Program Structure: Structured 12-month program with comprehensive training on both investment and insurance Mentoring and guidance from industry experts, nurturing your professional growth Providing the necessary skills and knowledge to excel in being a Personal Banker and progressing in your career thereafter towards being a future Priority Banking Relationship Manager At the end of the program, you will be deployed as a Personal Banker (covering mass market clients) We are looking for someone with Degree in any related field with a min CGPA of 3.2 and above, or Diploma holders with less than 2 years with relevant working experience Passion to succeed in a Wealth Advisory and Client Relationship Management career Strong relationship management skills and problem-solving abilities Other factors for consideration during interview process include examples of Driving for results Consistency in performance Seeking win-win relationships Demonstrating courage and humility Taking ownership and make things happen Leadership demonstrated through extra-curricular activities About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":10,"slug":11,"title":12,"location":13,"raw_job_location_address_addressLocality":1001,"raw_hiringOrganization_logo_url":13,"raw_description":1002},"SAN-BANDAR INDAH SANDAKAN BR","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Perform Meeter-Greeter\u002FNavigator role on rotational basis \u002F as applicable; Assist in calling up customers for service \u002F sales interactions; Step out of the branch to meet customers for service \u002F sales discussions occasionally \u002F as applicable; Support Bank’s Digital Transformation initiatives including Connect Penetration and OTC Transaction migration; Accept assignments as required to maintain adequate staffing levels throughout branch network; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Read, understand and comply with Bank’s internal SOPs as applicable; Be on stand-by during weekend for SST activities, as and when applicable; Perform Relief CSOM\u002F2nd Liner functions as and when applicable; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Managerial (team\u002Fgroup responsibilities) Supervise clerical \u002F other staff where applicable; Support a conducive working environment among team members. Organizational (organizational responsibilities) Represent HLB in relationship building with the community’ Provide support to the Branch Manager\u002FCustomer Service and Operations Manager to deliver the expected levels of customer service, cross-selling (for products applicable) and contribute to operational control and compliance as specified by the Bank. Requirements Education\u002FQualification Degree\u002FDiploma Holder Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy Certification\u002FLicensing Requirements FIMM \u002F UT license PCE & TBE license About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1004,"slug":1005,"title":49,"location":13,"raw_job_location_address_addressLocality":1006,"raw_hiringOrganization_logo_url":13,"raw_description":1007},72993,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad-17","SJA-AUTO CITY BR","If you are looking to excel and make a difference, take a closer look at us… The Executive\u002F Senior Executive\u002F Assistant Manager, Community Deposits Specialist's key responsibility is to acquire account deposits from customers and businesses and to build the opportunity to obtain leads for other products through HLB@Work. You will explain how products work and the services available, provide sales materials and support, create new leads and follow up with new customers. You will work in a wide variety of relevant industries, such as manufacturing, retail, pharmaceutical, focusing on payroll accounts. This is a sales role based in our branches and you will report to the Branch Manager. Key Responsibilities Generate and qualify leads from internal and external lists including sourcing and developing client referrals to achieve acquisition goals; Develop and schedule sales proposals and activities including calls to new potential and existing clients to ensure optimum pipeline generation ; Ensure customer service satisfaction and good client relationships including client briefing and training and responding to sales enquiries by phone, email or in person; Follow up on sales activities to ensure sales closure, reporting to management and ensure accounts are open in a timely manner; Participate in sales events and roadshows where applicable; Monitor competitors, market conditions and product development and carry out market research and surveys; Ensure all tasks are carried out in full compliance with guidelines and regulations. Requirements Malaysian citizen Fresh graduates are welcome to apply Candidates without SPM but have at least 2 years of sales experience are welcome to apply What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1009,"slug":1010,"title":1011,"location":13,"raw_job_location_address_addressLocality":1012,"raw_hiringOrganization_logo_url":13,"raw_description":1013},72994,"branch-manager-hong-leong-bank-berhad","Branch Manager","SBV - SG BULOH NEW VILLAGE BR","If you are looking to excel and make a difference, take a closer look at us… An exciting opportunity is now available for suitable candidates to take the next step in their career to enhance their strategic planning, business development and stakeholder management (employee, customer, community) skills as a Branch Manager! In your new role as Branch Manager, you will 1. Drive Impact and Influence through Networking and Strategic Planning You will use your Impact and Influence, Networking Skills to maintain and build relationships with existing and new to Bank customers, prospects and business partners. Your Strategic Planning Skills will create new business opportunities and help to implement tactical sales and marketing strategies, as well as set your team’s direction and goals in order to source for new avenues for business growth. 2. Share Your Passion to Lead, Develop Yourself and Others You are passionate in Developing Yourself and Others by providing coaching and guidance to staff to improve their competencies. You provide Leadership by fostering strong teamwork amongst all branch personnel and managing the sales performance of all staff to meet your overall branch KRA. 3. Cultivate A Laser Focus on Results and Customers You are Results Oriented and Customer-Focused and strive to maintain this by working closely with the CSOM to monitor banking operations to ensure delivery of customer satisfaction, compliance of relevant guidelines & policies, complaint handling and credit risk management 4. Deliver Good Business Etiquette and Image to customers and the community Good Business Etiquette and Image is important to you. This means ensuring your branch passes the branch audit (mandatory) and ensuring your branch’s security is in good order. Possess sound and up-to-date Product Knowledge of all consumer products. What You’ll Need To Succeed Malaysian citizen A Degree\u002F Diploma\u002F Professional Certification in any field from a recognised College\u002F University. Minimum of 5 years of related working experience, ideally in a Branch Customer Service, Mortgage\u002FHire Purchase\u002FPersonal Loan\u002FCredit Cards Direct Sales, Wealth Management Relationship role or in Retail outlet management. Strong people management and leadership skills; with ability to guide and train a team of staff to achieve sales target and service standards. Good interpersonal and communication, organisational and planning skills. Welcome new challenges and possess a ‘Think-Act-Own’ attitude to see through planned and unplanned deliverables to completion What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1015,"slug":1016,"title":697,"location":13,"raw_job_location_address_addressLocality":1017,"raw_hiringOrganization_logo_url":13,"raw_description":699},72995,"manager-business-channels-branch-hong-leong-bank-berhad-6","SMB-7TH MILE BAZAAR BR",{"id":1019,"slug":1020,"title":675,"location":13,"raw_job_location_address_addressLocality":1021,"raw_hiringOrganization_logo_url":13,"raw_description":677},72996,"wealth-executive-hong-leong-bank-berhad-45","SNG-SENAWANG BR",{"id":383,"slug":384,"title":385,"location":13,"raw_job_location_address_addressLocality":1023,"raw_hiringOrganization_logo_url":13,"raw_description":1024},"SS2-PETALING JAYA 2 BC","If you are looking to excel and make a difference, take a closer look at us… End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors. Staff Capacity planning (staff leave administration & relief arrangements). Champions service performance within the branch (queue management, complaint handling, customer experience). Approve, Review and Audit Teller and Related Branch Financial Transactio Comply to Bank’s internal control and procedures. Ensure Self-Audit Check is carried out diligently as required. Relief functions as and when required (BM). Oversees the Day to Day Activities of Subordinate Tellers and Customer Service Executives. Train and coach Tellers and Customer Service Executives. Represent HLB in relationship building with community. Process improvement and cost down initiatives. The successful candidate should be able to demonstrate the following selection criteria: Minimum Diploma\u002FDegree Holder. SPM\u002FSTPM with related working experience. Service Oriented Mindset. Strong Cross-selling experience. Banking operations, knowledge in FSA, ECM, ABM Rules, BASEL II. Good interpersonal and communication skills. Strong organization and planning skills. Related working experience in Branch Banking Operations. Required Certification\u002FLicensing : PCE (general) and PCE (life). About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1026,"slug":1027,"title":12,"location":13,"raw_job_location_address_addressLocality":1028,"raw_hiringOrganization_logo_url":13,"raw_description":1029},72998,"executive-business-channels-operations-customer-service-hong-leong-bank-berhad-12","SWY-BANDAR SUNWAY BR","If you are looking to excel and make a difference, take a closer look at us… Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Assist in calling up customers for service \u002F sales interactions; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1031,"slug":1032,"title":1033,"location":13,"raw_job_location_address_addressLocality":1028,"raw_hiringOrganization_logo_url":13,"raw_description":699},72999,"manager-business-channel-branch-hong-leong-bank-berhad-2","Manager - Business Channel (Branch)",{"id":1035,"slug":1036,"title":186,"location":13,"raw_job_location_address_addressLocality":1037,"raw_hiringOrganization_logo_url":13,"raw_description":1038},73007,"executive-personal-financial-services-auto-loan-sales-hong-leong-bank-berhad-9","TDI - HP CENTER TAMAN TUN DR ISMAIL","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Meet sales target by securing new quality loans in line with Management decision on the New National segment; Maintain good business relationship with internal and external stakeholders; Ensure documents for loan application received from dealer \u002F customer are in accordance to guidelines requirement; Ensure authentication of identification, income and vehicle documents; Ensure consent is given by customer before proceeding further on the loan applications; Interview applicant and conduct thorough KYC; Perform data entry in LOAD$ system and ensure data keyed in is complete and accurate; Perform CTOS enquiry; Perform credit recommendation or write up to the loan application; Constantly update dealers on the status of cases submitted on a daily basis; Ensure timely issuance of Letter of Undertaking to dealer and follow up on the execution of HP Agreement and other related documents; Serve Product Disclosure Sheet (PDS) and brief customer on the content of HP Agreement and witness the executive of the Agreement compliance; Investigate and follow up on cases that have been delayed for approval and disbursement; Conduct site visits when required; Penetrate the New National car markets and gain market share with high submissions; Additional responsibility on adhoc duties as assigned by Management at all times. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":245,"slug":246,"title":49,"location":13,"raw_job_location_address_addressLocality":1040,"raw_hiringOrganization_logo_url":13,"raw_description":671},"TPI-Southkey Komersil",{"id":1042,"slug":1043,"title":12,"location":13,"raw_job_location_address_addressLocality":1044,"raw_hiringOrganization_logo_url":13,"raw_description":1002},73011,"executive-business-channels-operations-customer-service-hong-leong-bank-berhad-13","TJJ-JOHOR JAYA BR",{"id":47,"slug":48,"title":49,"location":13,"raw_job_location_address_addressLocality":1046,"raw_hiringOrganization_logo_url":13,"raw_description":671},"TPL-TELUK PULAI BR",{"id":1048,"slug":1049,"title":168,"location":13,"raw_job_location_address_addressLocality":1050,"raw_hiringOrganization_logo_url":13,"raw_description":1051},73013,"executive-business-channel-operations-customer-service-hong-leong-bank-berhad-3","TSR-TAMAN SRI RAMPAI BR","If you are looking to excel and make a difference, take a closer look at us… The Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling. Additionally you will also be the first point of contact to recommend Bank’s products and services to customers and be responsible for high levels of Customer service and seamless transactions. Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Assist in calling up customers for service \u002F sales interactions; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Requirements Education\u002FQualification Malaysian citizen Fresh graduates or candidates with relevant work experience are welcome to apply Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy Certification\u002FLicensing Requirements (optional) FIMM \u002F UT license PCE & TBE license What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1053,"slug":1054,"title":168,"location":13,"raw_job_location_address_addressLocality":1050,"raw_hiringOrganization_logo_url":13,"raw_description":1051},73014,"executive-business-channel-operations-customer-service-hong-leong-bank-berhad-4",{"id":1056,"slug":1057,"title":168,"location":13,"raw_job_location_address_addressLocality":1058,"raw_hiringOrganization_logo_url":13,"raw_description":681},73015,"executive-business-channel-operations-customer-service-hong-leong-bank-berhad-5","TSS-TAMAN SRI SINAR BR",{"id":1060,"slug":1061,"title":12,"location":13,"raw_job_location_address_addressLocality":1062,"raw_hiringOrganization_logo_url":13,"raw_description":1063},73016,"executive-business-channels-operations-customer-service-hong-leong-bank-berhad-14","UTA-DATARAN SUNWAY BR","If you are looking to excel and make a difference, take a closer look at us… Job Description Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Assist in calling up customers for service \u002F sales interactions; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Requirements Education\u002FQualification Malaysian citizen Fresh graduates or candidates with relevant work experience are welcome to apply Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy Certification\u002FLicensing Requirements (optional) FIMM \u002F UT license PCE & TBE license About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1065,"slug":1066,"title":1067,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":1068},56914,"executive-personal-financial-services-mortgage-sales-hong-leong-bank-berhad","Executive - Personal Financial Services (Mortgage Sales)","If you are looking to excel and make a difference, take a closer look at us… Mortgage Sales About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1070,"slug":1071,"title":1072,"location":13,"raw_job_location_address_addressLocality":1073,"raw_hiringOrganization_logo_url":13,"raw_description":1074},56662,"debt-collection-agency-contractor-hong-leong-bank-berhad","Debt Collection Agency (Contractor)","CWL-Contingent Worker Location","If you are looking to excel and make a difference, take a closer look at us… About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1076,"slug":1077,"title":1078,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":1079},56924,"executive-personal-financial-services-direct-sales-personal-loan-hong-leong-bank-berhad","Executive - Personal Financial Services Direct Sales (Personal Loan)","If you are looking to excel and make a difference, take a closer look at us… personal loan About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1081,"slug":1082,"title":1083,"location":13,"raw_job_location_address_addressLocality":991,"raw_hiringOrganization_logo_url":13,"raw_description":1084},56949,"branch-manager-permas-jaya-hong-leong-bank-berhad","Branch Manager (Permas Jaya)","If you are looking to excel and make a difference, take a closer look at us… We’re hiring for Branch Manager (Permas Jaya, Johor) An exciting opportunity is now available for suitable candidates to take the next step in their career to enhance their strategic planning, business development and stakeholder management (employee, customer, community) skills as a Branch Manager! In your new role as Branch Manager, you will 1. Drive Impact and Influence through Networking and Strategic Planning You will use your Impact and Influence, Networking Skills to maintain and build relationships with existing and new to Bank customers, prospects and business partners. Your Strategic Planning Skills will create new business opportunities and help to implement tactical sales and marketing strategies, as well as set your team’s direction and goals in order to source for new avenues for business growth. 2. Share Your Passion to Lead, Develop Yourself and Others You are passionate in Developing Yourself and Others by providing coaching and guidance to staff to improve their competencies. You provide Leadership by fostering strong teamwork amongst all branch personnel and managing the sales performance of all staff to meet your overall branch KRA. 3. Cultivate A Laser Focus on Results and Customers You are Results Oriented and Customer-Focused and strive to maintain this by working closely with the CSOM to monitor banking operations to ensure delivery of customer satisfaction, compliance of relevant guidelines & policies, complaint handling and credit risk management 4. Deliver Good Business Etiquette and Image to customers and the community Good Business Etiquette and Image is important to you. This means ensuring your branch passes the branch audit (mandatory) and ensuring your branch’s security is in good order. Possess sound and up-to-date Product Knowledge of all consumer products. What You’ll Need To Succeed Malaysian citizen A Degree\u002F Diploma\u002F Professional Certification in any field from a recognised College\u002F University. Minimum of 5 years of related working experience, ideally in a Branch Customer Service, Mortgage\u002FHire Purchase\u002FPersonal Loan\u002FCredit Cards Direct Sales, Wealth Management Relationship role or in Retail outlet management. Strong people management and leadership skills; with ability to guide and train a team of staff to achieve sales target and service standards. Good interpersonal and communication, organisational and planning skills. Welcome new challenges and possess a ‘Think-Act-Own’ attitude to see through planned and unplanned deliverables to completion What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1086,"slug":1087,"title":1088,"location":13,"raw_job_location_address_addressLocality":1089,"raw_hiringOrganization_logo_url":13,"raw_description":1074},56958,"wealth-executive-perak-region-hong-leong-bank-berhad","Wealth Executive (Perak Region)","Perak",{"id":1091,"slug":1092,"title":1093,"location":13,"raw_job_location_address_addressLocality":1094,"raw_hiringOrganization_logo_url":13,"raw_description":1095},56628,"assistant-manager-personal-financial-services-branch-sales-personal-loan-hong-leong-bank-berhad","Assistant Manager - Personal Financial Services Branch Sales (Personal Loan)","ABM-Alma Bukit Mertajam BR","If you are looking to excel and make a difference, take a closer look at us… Job Responsibilities: Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets. To actively cross selling Banking\u002FFinancial products. Assess\u002Fevaluate and propose credit applications diligently. Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding. Provide excellent customer service and uphold professionalism to reflect Bank’s image Seek continuous improvement in the following areas to enhance job skills and competencies Product knowledge \u002F Selling skills \u002F Market intelligence \u002F Competitor’s check Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance Participate in strong teamwork and working relationship with colleagues at all times Do you have what it takes? We are currently looking for talents who have:- Malaysian citizen Fresh graduates are welcome to apply Candidates without SPM but have at least 2 years of sales experience are welcome to apply What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1097,"slug":1098,"title":12,"location":13,"raw_job_location_address_addressLocality":1094,"raw_hiringOrganization_logo_url":13,"raw_description":1099},56630,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad","If you are looking to excel and make a difference, take a closer look at us… The Business Channels Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling. Additionally you will also be the first point of contact to recommend Bank’s products and services to customers and be responsible for high levels of Customer service and seamless transactions. Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Assist in calling up customers for service \u002F sales interactions; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Requirements Education\u002FQualification Malaysian citizen Fresh graduates or candidates with relevant work experience are welcome to apply Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy Certification\u002FLicensing Requirements (optional) FIMM \u002F UT license PCE & TBE license What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1101,"slug":1102,"title":675,"location":13,"raw_job_location_address_addressLocality":676,"raw_hiringOrganization_logo_url":13,"raw_description":677},56631,"wealth-executive-hong-leong-bank-berhad",{"id":1104,"slug":1105,"title":675,"location":13,"raw_job_location_address_addressLocality":670,"raw_hiringOrganization_logo_url":13,"raw_description":1106},56632,"wealth-executive-hong-leong-bank-berhad-2","If you are looking to excel and make a difference, take a closer look at us… If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Functional (Job Responsibilities) • Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations. • Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products. • Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients. • Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients. • Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance). Organizational (Organizational Responsibilities) • Building and maintaining close relationships with relevant stakeholders and supporting internal functions. • Adhere to department Standard Operating Procedures (SOP) in complying with audit, compliance, and regulatory guidelines. • Perform other responsibilities or projects assigned under the Group or Bank’s initiatives. Jobholder Requirements Education\u002FQualification • Minimum a Bachelor’s Degree or its equivalent in Finance, Banking, Business Management, or a relevant field. • Required certifications: PCE (Life\u002FGeneral), CEILLI, and FIMM\u002FIPPC (Unit Trust\u002FBanca) as applicable to the license requirements. Experience • Wealth Executive: 0 - 2 years of sales experience in financial services. • Senior Wealth Executive \u002F Associate Wealth Manager: 3 years and above of relevant experience in wealth management or priority banking. Special Skills • Strong analytical and problem-solving skills with a focus on financial planning. • Excellent communication and interpersonal skills to build trust with high-net-worth clients. • Proactive, self-starting attitude with a strong drive for results. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1108,"slug":1109,"title":12,"location":13,"raw_job_location_address_addressLocality":1110,"raw_hiringOrganization_logo_url":13,"raw_description":650},56633,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-2","BBM-BUKIT MERTAJAM BR",{"id":1112,"slug":1113,"title":12,"location":13,"raw_job_location_address_addressLocality":1114,"raw_hiringOrganization_logo_url":13,"raw_description":645},56634,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-3","BBT-BDR BUKIT TINGGI BR",{"id":1116,"slug":1117,"title":1118,"location":13,"raw_job_location_address_addressLocality":692,"raw_hiringOrganization_logo_url":13,"raw_description":1119},56635,"senior-executive-personal-financial-services-auto-loan-sales-hong-leong-bank-berhad","Senior Executive, Personal Financial Services (Auto Loan Sales)","If you are looking to excel and make a difference, take a closer look at us… We are currently looking for talents to: Functional (job responsibilities) Meet sales target by securing new quality loans in line with Management decision on the portfolio mix of products and customers; Maintain good business relationship with internal and external stakeholders; Ensure documents for loan application received from dealer \u002F customer are in accordance to guidelines requirement; Ensure authentication of identification, income and vehicle documents; Ensure consent is given by customer before proceeding further on the loan applications; Interview applicant and conduct thorough KYC; Perform data entry in LOAD$ system and ensure data keyed in is complete and accurate; Perform CTOS enquiry; Perform credit recommendation or write up to the loan application; Constantly update dealers on the status of cases submitted on a daily basis; Ensure timely issuance of Letter of Undertaking to dealer and follow up on the execution of HP Agreement and other related documents; Serve Product Disclosure Sheet (PDS) and brief customer on the content of HP Agreement and witness the executive of the Agreement compliance; Investigate and follow up on cases that have been delayed for approval and disbursement; Prepare proposal for panel dealership and other facilities applied by panel dealers; Conduct site visits when required; Additional responsibility on ad hoc duties as assigned by Management at all times. Managerial (team\u002Fgroup responsibilities) Act as a buddy to new joiners and assist \u002F provide guidance as when needed. Organizational (organizational responsibilities) Develop and manage the relationships with car dealers; Cross-sell efforts to provide referrals and leads for Hong Leong Group of companies; Adhere to department Standard Operating Procedures (SOP) in complying with audit, compliance and regulatory guidelines. Do you have what it takes? We are currently looking for talents who have :- Candidate must possess at least a SPM\u002F\"O\" Level, Higher Secondary\u002FSTPM\u002F\"A\" Level\u002FPre-U, Diploma, Advanced\u002FHigher\u002FGraduate Diploma, Business Studies\u002FAdministration\u002FManagement, Commerce, Marketing or equivalent; Good verbal and written communication skills in both English and Bahasa Malaysia; Good communication and interpersonal skills to build business relationships with customers and car dealers; Applicants must have own transport; Strong selling and negotiation skills; Excellent in adaptability & execution skills; Fresh graduates or with minimum 1 year of working experience in Banking or Auto industry. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1121,"slug":1122,"title":1123,"location":13,"raw_job_location_address_addressLocality":1124,"raw_hiringOrganization_logo_url":13,"raw_description":1125},56636,"sr-executive-personal-financial-services-branch-sales-personal-loan-hong-leong-bank-berhad","Sr Executive - Personal Financial Services Branch Sales (Personal Loan)","BCM - Bercham, Perak BR","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities: Drive the acquisition of new banking customers through aggressive lead generation and relationship building. This role focuses on achieving sales targets for core financial products while identifying cross-selling opportunities and ensuring all applications meet credit and regulatory standards. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1127,"slug":1128,"title":12,"location":13,"raw_job_location_address_addressLocality":1114,"raw_hiringOrganization_logo_url":13,"raw_description":645},56637,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-4",{"id":1130,"slug":1131,"title":12,"location":13,"raw_job_location_address_addressLocality":1114,"raw_hiringOrganization_logo_url":13,"raw_description":1132},56638,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-5","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Assist in calling up customers for service \u002F sales interactions; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Requirements Education\u002FQualification Malaysian citizen Fresh graduates or candidates with relevant work experience are welcome to apply Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy Certification\u002FLicensing Requirements (optional) FIMM \u002F UT license PCE & TBE license About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1134,"slug":1135,"title":1136,"location":13,"raw_job_location_address_addressLocality":1137,"raw_hiringOrganization_logo_url":13,"raw_description":1013},56639,"branch-manager-bentong-hong-leong-bank-berhad","Branch Manager (Bentong)","BEN-BENTONG BR",{"id":1139,"slug":1140,"title":675,"location":13,"raw_job_location_address_addressLocality":698,"raw_hiringOrganization_logo_url":13,"raw_description":677},56640,"wealth-executive-hong-leong-bank-berhad-3",{"id":1142,"slug":1143,"title":1144,"location":13,"raw_job_location_address_addressLocality":698,"raw_hiringOrganization_logo_url":13,"raw_description":1145},56641,"manager-business-amp-corporate-banking-account-relationship-hong-leong-bank-berhad","Manager - Business & Corporate Banking - (Account Relationship)","If you are looking to excel and make a difference, take a closer look at us… Overview The Account Relationship Manager is responsible for driving commercial banking sales and deliver sales targets assigned by the management. This role reports to the Manager, Business & Corporate Banking (CMB Centre). Key Responsibilities and Accountabilities Portfolio Management Acquire new account relationships. Manage a portfolio of existing Commercial Banking Account relationships in order to grow both funded income and non–funded income. Write credit applications for new account acquisition and ensure timely review and renewal of existing accounts. Ensure acceptable asset quality of existing portfolio by being pro-active and up-to-date in terms of market intelligence in relation to accounts and industry of portfolio management. Work closely with product partners including Trade Services, Global Markets, and Deposit & Liability Management in order to meet financial and banking requirements of clients in a wholesome manner. Ensure that banking facilities offered to clients are structured in compliance with credit lending policies. To preserve the assets quality of the bank at all times. Account Prospecting Identifying and contacting prospects. Evaluating prospects financing needs. Assessing and putting up Credit Applications to Wholesale Credit. Preparing and following up on acceptance of offer. Account Management Monitoring utilization. Reviewing annually or periodically borrower’s facilities. Keep in contact with customers e.g., through site visitations etc. Exploring cross-selling opportunities. Jobholder Requirements: Requirements Malaysian citizen. Education\u002FQualification Degree in Finance \u002F Economics or equivalent. Experience 5 years and above experience in commercial loan\u002Fsales. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1147,"slug":1148,"title":1149,"location":13,"raw_job_location_address_addressLocality":698,"raw_hiringOrganization_logo_url":13,"raw_description":1150},56642,"branch-manager-klang-valley-hong-leong-bank-berhad","Branch Manager (Klang Valley)","If you are looking to excel and make a difference, take a closer look at us… We’re hiring for Branch Manager (Klang Valley) An exciting opportunity is now available for suitable candidates to take the next step in their career to enhance their strategic planning, business development and stakeholder management (employee, customer, community) skills as a Branch Manager! In your new role as Branch Manager, you will 1. Drive Impact and Influence through Networking and Strategic Planning You will use your Impact and Influence, Networking Skills to maintain and build relationships with existing and new to Bank customers, prospects and business partners. Your Strategic Planning Skills will create new business opportunities and help to implement tactical sales and marketing strategies, as well as set your team’s direction and goals in order to source for new avenues for business growth. 2. Share Your Passion to Lead, Develop Yourself and Others You are passionate in Developing Yourself and Others by providing coaching and guidance to staff to improve their competencies. You provide Leadership by fostering strong teamwork amongst all branch personnel and managing the sales performance of all staff to meet your overall branch KRA. 3. Cultivate A Laser Focus on Results and Customers You are Results Oriented and Customer-Focused and strive to maintain this by working closely with the CSOM to monitor banking operations to ensure delivery of customer satisfaction, compliance of relevant guidelines & policies, complaint handling and credit risk management 4. Deliver Good Business Etiquette and Image to customers and the community Good Business Etiquette and Image is important to you. This means ensuring your branch passes the branch audit (mandatory) and ensuring your branch’s security is in good order. Possess sound and up-to-date Product Knowledge of all consumer products. What You’ll Need To Succeed Malaysian citizen A Degree\u002F Diploma\u002F Professional Certification in any field from a recognised College\u002F University. Minimum of 5 years of related working experience, ideally in a Branch Customer Service, Mortgage\u002FHire Purchase\u002FPersonal Loan\u002FCredit Cards Direct Sales, Wealth Management Relationship role or in Retail outlet management. Strong people management and leadership skills; with ability to guide and train a team of staff to achieve sales target and service standards. Good interpersonal and communication, organisational and planning skills. Welcome new challenges and possess a ‘Think-Act-Own’ attitude to see through planned and unplanned deliverables to completion What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1152,"slug":1153,"title":1154,"location":13,"raw_job_location_address_addressLocality":1155,"raw_hiringOrganization_logo_url":13,"raw_description":1156},56643,"customer-service-executive-hong-leong-bank-berhad","Customer Service Executive","BNT-BANTING BR","If you are looking to excel and make a difference, take a closer look at us… Customer Service About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1158,"slug":1159,"title":12,"location":13,"raw_job_location_address_addressLocality":1160,"raw_hiringOrganization_logo_url":13,"raw_description":718},56644,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-6","BLK-BALAKONG BR",{"id":1162,"slug":1163,"title":12,"location":13,"raw_job_location_address_addressLocality":1164,"raw_hiringOrganization_logo_url":13,"raw_description":645},56645,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-7","BKJ-Jalil Link, Bukit Jalil BR",{"id":1166,"slug":1167,"title":1168,"location":13,"raw_job_location_address_addressLocality":1160,"raw_hiringOrganization_logo_url":13,"raw_description":1169},56646,"executive-operation-amp-customer-service-hong-leong-bank-berhad","Executive, Operation & Customer Service","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Perform Meeter-Greeter\u002FNavigator role on rotational basis \u002F as applicable; Assist in calling up customers for service \u002F sales interactions; Step out of the branch to meet customers for service \u002F sales discussions occasionally \u002F as applicable; Support Bank’s Digital Transformation initiatives including Connect Penetration and OTC Transaction migration; Accept assignments as required to maintain adequate staffing levels throughout branch network; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Read, understand and comply with Bank’s internal SOPs as applicable; Be on stand-by during weekend for SST activities, as and when applicable; Perform Relief CSOM\u002F2nd Liner functions as and when applicable; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Managerial (team\u002Fgroup responsibilities) Supervise clerical \u002F other staff where applicable; Support a conducive working environment among team members. Organizational (organizational responsibilities) Represent HLB in relationship building with the community’ Provide support to the Branch Manager\u002FCustomer Service and Operations Manager to deliver the expected levels of customer service, cross-selling (for products applicable) and contribute to operational control and compliance as specified by the Bank. Requirements Education\u002FQualification Degree\u002FDiploma Holder Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1171,"slug":1172,"title":1173,"location":13,"raw_job_location_address_addressLocality":1155,"raw_hiringOrganization_logo_url":13,"raw_description":640},56647,"executive-business-channels-operation-amp-customer-service-hong-leong-bank-berhad","Executive - Business Channels (Operation & Customer Service)",{"id":1175,"slug":1176,"title":1177,"location":13,"raw_job_location_address_addressLocality":1178,"raw_hiringOrganization_logo_url":13,"raw_description":1179},56648,"priority-banking-relationship-manager-penang-island-hong-leong-bank-berhad","Priority Banking Relationship Manager (Penang Island)","BMH-J BURMAH BR","If you are looking to excel and make a difference, take a closer look at us… We are seeking talents who have the passion and requisite wealth management licenses to cater to our Retail High Net Worth clients. Strong sales and wealth product knowledge, good interpersonal skills and professionalism are key for this role. What’s in it for you: Benefit from a strong culture of collaboration by learning from leaders and subject matter experts to drive change and impact in banking Opportunity to fast track your career in Wealth Management Your Roles & Responsibilities: Building profitable relationships with customers from their portfolio, to deepen and broaden account relationships with the objective to generate revenue and focus on wealth management. Market investment products as well as cross-sell of HLBB's consumer product to the new and existing PB customer. This will include mortgages and credit cards. Expand on new customer base through referrals from customers or through personalized\u002Fadvisory services provided personally or through the Investment Consultant team Acquisition and growth of Priority Banking customer relationship and portfolio in accordance to PB segment business goal. Work with Product Owner, Investment Consultant to offer proactive and personalized financial services to the affluent segment customer. To support Centre Manager in promoting and developing market presence, this will ultimately deliver the individual jobholder's target and support overall target. Who are we looking out for: Candidate must possess at least a Diploma or Degree in any field i.e. Banking \u002F Accounting & Finance \u002F Economics \u002F Marketing \u002F Business Studies. Required Licenses: PCE (Life); PCE (General); CIELI; FIMM\u002FFMUTM. IPPC will be an advantage Passion for success and keen to work in a sales-driven environment. Good track record and knowledge of wealth products i.e. Unit Trust, Bancassurance, Structured Products, Dual Currency Investments Good inter-personal and communication skills About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1181,"slug":1182,"title":12,"location":13,"raw_job_location_address_addressLocality":1155,"raw_hiringOrganization_logo_url":13,"raw_description":1132},56649,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-8",{"id":1184,"slug":1185,"title":1186,"location":13,"raw_job_location_address_addressLocality":1187,"raw_hiringOrganization_logo_url":13,"raw_description":1188},56650,"migration-executive-transaction-banking-contract-basis-hong-leong-bank-berhad","Migration Executive, Transaction Banking (Contract Basis)","BPP-BANDAR PUTERI PUCHONG BR","If you are looking to excel and make a difference, take a closer look at us… Overview: The Migration Executive (contract basis) is responsible for driving key data transitions within the Transaction Banking Dept to ensure timely project delivery. Responsibilities Spearheaded the migration of sensitive customer datasets from legacy architecture to modern systems, ensuring zero data loss. Established rigorous validation protocols to filter and verify data accuracy, significantly reducing downstream errors. Optimized data quality through strategic \"massaging\" and comprehensive cleanup of redundant or inconsistent records. Leveraged Microsoft Excel and proprietary internal tools to streamline complex data processing workflows. Collaborated cross-functionally to investigate and resolve data discrepancies, maintaining high alignment across teams. Audited post-migration integrity to guarantee system reliability and data consistency. Requirements Seeking opportunities specifically within the Puchong region Proficient in MS Office applications (i.e. Word, Excel, PowerPoint) Demonstrates high levels of integrity, accountability, and a proactive approach to tasks About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1190,"slug":1191,"title":1192,"location":13,"raw_job_location_address_addressLocality":1187,"raw_hiringOrganization_logo_url":13,"raw_description":1193},56651,"executive-business-channels-priority-banking-operations-amp-customer-service-hong-leong-bank-berhad","Executive - Business Channels - Priority Banking (Operations & Customer Service)","If you are looking to excel and make a difference, take a closer look at us… If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities: Provide exemplary customer service to High Net Worth Clients and contribute to expected levels of CSAT (Customer Satisfaction) scores; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner while; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product To support the Relationship Managers & Area Managers in building business rapport with priority banking customers Job Requirements: Malaysian citizen Candidate must possess a minimum Diploma in any business related studies Candidate must possess at least 2 years of working experience in customer service Possess cash handling and transaction processing experience Related working experience in Financial Institution will be an added advantage About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1195,"slug":1196,"title":49,"location":13,"raw_job_location_address_addressLocality":1187,"raw_hiringOrganization_logo_url":13,"raw_description":1197},56652,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad","If you are looking to excel and make a difference, take a closer look at us… This position is a sales role and has responsibilities in Deposits account acquisition from consumers and businesses with opportunity to obtain leads for other products through HLB@Work. The position will explain how products work and the services available, provide sales materials and support, create new leads and follow up with new customers. The sales specialist can work on a wide variety of relevant industries, such as manufacturing, retail, pharmaceutical, to name a few and with focus on payroll accounts. Key Responsibilities and Accountabilities Functional (job responsibilities) Generate and qualify leads from internal and external lists to achieve acquisition goals Source and develop client referrals to achieve acquisition goals Develop sales proposal and customize by client Schedule sales activity and ensure optimum pipeline generation Make sales calls to new potential and existing clients Negotiate effectively with clients Conduct briefing and training to clients Respond to sales enquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Follow up on sales activities to ensure sales closure and accounts are open timely Monitor and report on sales activities and follow up for management Carry out market research and surveys Participate in sales events and roadshows where applicable Monitor competitors, market conditions and product development Ensure all tasks are carried out in full compliance with guidelines and regulations Managerial (team\u002Fgroup responsibilities) To collaborate with other departments to create a unified experience To create an achievement oriented working environment. Organizational (organizational responsibilities) Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain. Continuous effort to improve business in support of building brand awareness and improving customer experience. Ensure all sales proposals are delivered on-time and within scope Requirements: Education\u002FQualification Diploma, Higher Diploma or Bachelor’s degree in Business, Finance or related field is preferred Experience Min 3 years in sales experience Experience in banking products, process and policies About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1199,"slug":1200,"title":12,"location":13,"raw_job_location_address_addressLocality":1187,"raw_hiringOrganization_logo_url":13,"raw_description":645},56653,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-9",{"id":1202,"slug":1203,"title":675,"location":13,"raw_job_location_address_addressLocality":707,"raw_hiringOrganization_logo_url":13,"raw_description":677},56654,"wealth-executive-hong-leong-bank-berhad-4",{"id":1205,"slug":1206,"title":12,"location":13,"raw_job_location_address_addressLocality":1187,"raw_hiringOrganization_logo_url":13,"raw_description":645},56655,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-10",{"id":1208,"slug":1209,"title":1210,"location":13,"raw_job_location_address_addressLocality":1187,"raw_hiringOrganization_logo_url":13,"raw_description":1211},56656,"activation-executive-transaction-banking-contract-basis-hong-leong-bank-berhad","Activation Executive, Transaction Banking (Contract Basis)","If you are looking to excel and make a difference, take a closer look at us… Overview: The Activation Executive (contract basis) is responsible for driving key project within the Transaction Banking Dept to ensure timely project delivery. Responsibilities Assist in Customer Migration Activities Assist in validating company profiles, and detail information in preparation for data migration Assist in Inbound call handling for companies to support migration process Assist in email handling specifically for customer migration Assist in Outbound customer care calls for clients Management of customer issues with Channels, IT and vendor Prepare status reports when necessary Requirements Seeking opportunities specifically within the Puchong region Proficient in MS Office applications (i.e. Word, Excel, PowerPoint) Demonstrates high levels of integrity, accountability, and a proactive approach to tasks Able to communicate in Malay & English About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1213,"slug":1214,"title":913,"location":13,"raw_job_location_address_addressLocality":1215,"raw_hiringOrganization_logo_url":13,"raw_description":1125},56657,"executive-personal-financial-services-branch-sales-personal-loan-hong-leong-bank-berhad","BTP-BATU PAHAT BR",{"id":1217,"slug":1218,"title":263,"location":13,"raw_job_location_address_addressLocality":1219,"raw_hiringOrganization_logo_url":13,"raw_description":1220},56658,"executive-business-amp-corporate-banking-graduate-trainee-hong-leong-bank-berhad","BTP-BATU PAHAT 1 BC","If you are looking to excel and make a difference, take a closer look at us… The HLB NextGen Programme: Find Your Frequency We’re looking for the NextGen—the curious, the bold, and the digital-first. This isn't just a first job; it’s a high-velocity launchpad designed to turn your natural DNA into professional mastery. In this programme, you don’t just follow a path—you help pave it. Which persona are you? 1. The Visionary: The Architect of \"What’s Next\" Ideal for: Strategy, Product Development, and Business Transformation. You don’t just see a bank; you see a canvas for the future of finance. You’re the one who asks \"Why?\" and then builds the \"How.\" You thrive on big-picture thinking and aren't afraid to challenge the status quo to create something better. 2. The Tech Whisperer: The Digital Alchemist Ideal for: IT, Fintech, Cybersecurity, and Data Analytics. You speak the language of logic, code, and data. While others see complexity, you see patterns and solutions. You’re obsessed with efficiency and believe that technology is the ultimate equalizer in the modern world. 3. The Mood Maker: The Human Connection Ideal for: Customer Experience, Retail Banking, and Relationship Management. You are the heartbeat of the bank. You understand that banking is about people, not just numbers. You have the \"EQ\" to read the room, the empathy to solve problems, and the energy to make every interaction memorable. Why Join the NextGen? Regardless of your persona, we provide the tools to ensure you thrive: A learning path that respects your specific role while giving you a 360-degree view of the industry. Direct access to senior mentors who don't just coach—they challenge you to be better. We don’t just want you to work; we want you to be the most qualified person in the room. Are You Ready? You’re bold, adaptable, and ready to make an impact. Whether you’re sketching the future, coding the infrastructure, or connecting with the community, your journey begins here. Apply for the HLB NextGen Programme today. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1222,"slug":1223,"title":1224,"location":13,"raw_job_location_address_addressLocality":1215,"raw_hiringOrganization_logo_url":13,"raw_description":1179},56659,"priority-banking-relationship-manager-johor-hong-leong-bank-berhad","Priority Banking Relationship Manager (Johor)",{"id":1226,"slug":1227,"title":1228,"location":13,"raw_job_location_address_addressLocality":1215,"raw_hiringOrganization_logo_url":13,"raw_description":1179},56660,"priority-banking-relationship-manager-nationwide-hong-leong-bank-berhad","Priority Banking Relationship Manager (Nationwide)",{"id":1230,"slug":1231,"title":1232,"location":13,"raw_job_location_address_addressLocality":1215,"raw_hiringOrganization_logo_url":13,"raw_description":1233},56661,"priority-banking-service-relationship-manager-johor-hong-leong-bank-berhad","Priority Banking Service Relationship Manager (Johor)","If you are looking to excel and make a difference, take a closer look at us… We are looking for individuals to provide support to a team of Priority Banking (PB) Relationship Managers (RM) in attending PB customers at Priority Banking Center on various banking transaction needs & service related matters. The role also requires to manage client service satisfaction-related aspects for their organizations, which involves providing support and resolution for customer concerns. Job Description: Take ownership of customers issues of the PBC, from enquiries to complaints and following problems through to resolution Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements. Take the extra mile to engage customers and build sustainable relationships and trust with customer. Ensure walk-in PB customers are attended in a timely & accurately manner Share information on Campaign or current promotion with customers & cross sell products such as Credit Card, SMF, etc Sales referral to RMs on PB upgrade and investment products. (ensure comply to NCNS policy - ONLY perform referral, unless FIMM\u002FIPPC\u002FBANCA license has been obtained) Ensure documents\u002Fforms submitted by RMs are checked thoroughly so that risk & compliance requirements (AML \u002F FATCA & CRS \u002F FEAR, etc) are met. Ensure call back is performed to customers on confirmation of sales and banking transaction Responsible for the upkeep of the Priority Banking Center (PBC) and ensure all facilities, equipment and stationaries are sufficiently provided. Develop and carry out an efficient documentation and filing system to ensure all important documentation are organized and up-to-date. Meet personal \u002F PBC team sales and service targets. Job Requirements: Undergraduate degree in Accounting\u002FBanking\u002FInvestment\u002FFinance or a related field from any recognized colleges or university. Minimum 3-5 years of relevant experience in a financial institution Excellent interpersonal skills. Highly motivated and result-driven Proficient in MS Office such as PowerPoint, Excel, and Words Open to Malaysian citizens only About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1235,"slug":1236,"title":12,"location":13,"raw_job_location_address_addressLocality":1237,"raw_hiringOrganization_logo_url":13,"raw_description":1238},56663,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-11","CAM-CAMERON HIGHLANDS BR","If you are looking to excel and make a difference, take a closer look at us… Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank’s products and services to customers and responsible for high levels of Customer service and seamless transactions. Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Perform Meeter-Greeter\u002FNavigator role on rotational basis \u002F as applicable; Assist in calling up customers for service \u002F sales interactions; Step out of the branch to meet customers for service \u002F sales discussions occasionally \u002F as applicable; Support Bank’s Digital Transformation initiatives including Connect Penetration and OTC Transaction migration; Accept assignments as required to maintain adequate staffing levels throughout branch network; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Read, understand and comply with Bank’s internal SOPs as applicable; Be on stand-by during weekend for SST activities, as and when applicable; Perform Relief CSOM\u002F2nd Liner functions as and when applicable; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Managerial (team\u002Fgroup responsibilities) Supervise clerical \u002F other staff where applicable; Support a conducive working environment among team members. Organizational (organizational responsibilities) Represent HLB in relationship building with the community Provide support to the Branch Manager\u002FCustomer Service and Operations Manager to deliver the expected levels of customer service, cross-selling (for products applicable) and contribute to operational control and compliance as specified by the Bank. Requirements Education\u002FQualification Degree\u002FDiploma Holder Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1240,"slug":1241,"title":1242,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1243},56664,"business-amp-corporate-banking-community-business-nationwide-hong-leong-bank-berhad","Business & Corporate Banking - Community Business (Nationwide)","If you are looking to excel and make a difference, take a closer look at us… Job Description To grow community businesses around the branch, providing financial services to SME. Establish a relationship with the businesses and provided a better customer experience to this segment of branch customers to improve branch profitability and sales performance. Functional (job responsibilities) Grow the Existing to Bank (ETB) SME base of retail community businesses (Sole Prop, Partnerships, or Sdn Bhds with Annual Sales Turnover (AST) of below RM10m to grow product holdings and profitability Approximately 300-500 customers per Community Business Manager (CBM) Bring in New to Bank (NTB) customers to the branch via community business visitations, roadshows, or other branched based sales activities Leads provided by HQ will be a source of acquiring NTB SME customers The acquisition of NTB customers or profitability growth of ETB customers can be through a variety of products offered Merchant services, Deposit accounts, secured loans (HP, Mortgage, OD on FD), and unsecured products (Credit cards, Business Cash Loans), BANCA, investments Growing ETB CASA balances will be one of the key focus of CBM, requiring the person to be capable of providing after sales support of helping set-up the digital platform for the customers (Hong Leong Connect or ConnectBiz) to perform online payment and payroll, which will ease the business transition into the Hong Leong online platform The CBM must understand SME lending requirement to acquire, evaluate and to submit loan applications for the SME segment The CBM must work very closely with the Branch Managers and Area Manager to further develop the segment penetration and profitability growth Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant Internal policies & procedures and sales compliance Managerial (team\u002Fgroup responsibilities) CBM will continue to be the SME content expert for the branch and be the conduit between HQ and the rest of the sales force. The CBM will partner the branch manager to collectively grow the SME competency for the SME sales. Requirements Minimum 2 years of experience in SME lending (products, evaluation of business viability, basic understanding of company balance sheet and P&L) or min 3 years in sales experience. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1245,"slug":1246,"title":1247,"location":13,"raw_job_location_address_addressLocality":1248,"raw_hiringOrganization_logo_url":13,"raw_description":1249},56665,"team-lead-business-channels-community-deposits-specialist-hong-leong-bank-berhad","Team Lead - Business Channels (Community Deposits Specialist)","CRS-J CERDAS BR","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities: Functional Lead region Community Deposit Specialist (CDS) to achieve region business objectives and ensure ongoing development among all region CDS. Identify new business opportunities and establish key clients relationship from HLB@Work, HLB@ school to drive region new account opening and CASA Balance (PFS and BCB) Collaborate with (RCGM\u002FBM\u002FCSOM) and other internal stakeholders to structure and delivered tailored region acquisition goals; Provide all report needed from HQ such as daily, weekly and monthly region sales report include new sign ups payroll, roadshow, schools and on-boarding status. Schedule region sales activity and ensure sales delivery and customer product offerings are met. Drive individual deposit growth (CASA) to achieve region financial year target. Follow up on region sales activities to ensure sales closure and accounts are open timely; Conduct briefing and training among team member (Weekly\u002FMonthly). Monitor competitors, market conditions and product development; Follow up on region sales activities to ensure sales closure and accounts are open timely; Monitor and report on sales activities and follow up for management; Carry out market research and surveys; Monitor competitors, market conditions and product development; Ensure all tasks are carried out in full compliance with guidelines and regulations. Managerial To collaborate with other departments to create a unified experience; To create an achievement oriented working environment. Ensure team compliance of code of ethics on sales process and activities. Organizational Responsibility to our ETC customers – put HLB’s long term interest ahead of short-term gain; Continuous effort to improve business in support of building brand awareness and improving customer experience; Ensure all sales proposals are delivered on-time and within scope. Education\u002FQualification Diploma, Higher Diploma or Bachelor Degree in Business, Finance or related field is preferred. Related working experience in financial institution or related field. Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1251,"slug":1252,"title":1253,"location":13,"raw_job_location_address_addressLocality":13,"raw_hiringOrganization_logo_url":13,"raw_description":1254},56666,"branch-sales-penang-island-hong-leong-bank-berhad","Branch Sales (Penang Island)","If you are looking to excel and make a difference, take a closer look at us… Job Responsibilities: Solicit leads via referrals and cold calls for different products (Personal Loan, Deposit, Bancassurance & Unit Trust) Generate and qualify leads from internal and external lists to achieve acquisition goals Source and develop client referrals to achieve acquisition goals Develop sales proposal and customize by client Schedule sales activity and ensure optimum pipeline generation Make sales calls to new potential and existing clients Negotiate effectively with clients Conduct briefing and training to clients Respond to sales enquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Follow up on sales activities to ensure sales closure and accounts are open timely Monitor and report on sales activities and follow up for management Participate in sales events and roadshows where applicable Monitor competitors, market conditions and product development To create an achievement oriented working environment. Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain. Continuous effort to improve business in support of building brand awareness and improving customer experience. Ensure all sales proposals are delivered on-time and within scope Job Requirements: Candidate with at least a Diploma or Bachelor's Degree in Business Administration\u002FBanking\u002FFinance\u002FCommerce\u002FMarketing or equivalent Fresh Graduates\u002FEntry level application who are interested to start their career in sales are encouraged to apply, training will be provided Self-motivated with the ability to work independently to deliver results Passion for success and keen to work in a sales-driven environment About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1256,"slug":1257,"title":913,"location":13,"raw_job_location_address_addressLocality":1258,"raw_hiringOrganization_logo_url":13,"raw_description":1259},56667,"executive-personal-financial-services-branch-sales-personal-loan-hong-leong-bank-berhad-2","CGL-SIBU,OLD STREET BR","If you are looking to excel and make a difference, take a closer look at us… Job Responsibilities: Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets. To actively cross selling Banking\u002FFinancial products. Assess\u002Fevaluate and propose credit applications diligently. Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding. Provide excellent customer service and uphold professionalism to reflect Bank’s image Seek continuous improvement in the following areas to enhance job skills and competencies Product knowledge \u002F Selling skills \u002F Market intelligence \u002F Competitor’s check Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance Participate in strong teamwork and working relationship with colleagues at all times Do you have what it takes? We are currently looking for talents who have:- Malaysian citizen Fresh graduates are welcome to apply Candidates without SPM but have at least 2 years of sales experience are welcome to apply For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1261,"slug":1262,"title":1263,"location":13,"raw_job_location_address_addressLocality":13,"raw_hiringOrganization_logo_url":13,"raw_description":1264},56668,"customer-service-amp-operations-manager-klang-valley-hong-leong-bank-berhad","Customer Service & Operations Manager (Klang Valley)","If you are looking to excel and make a difference, take a closer look at us… We’re hiring for Customer Service & Operations Manager (Klang Valley) An exciting opportunity is now available for suitable candidates to take the next step in their career to enhance their Customer Service Management, People Management, Branch & Banking Operations, Stakeholder management (employee, customer, community) skills as a Customer Service & Operations Manager! Reporting to the Branch Manager, our Customer Service and Operations Manager is responsible to maintain seamless daily branch operations through leading, guiding, and mentoring the operations team. The role includes maintaining HLB’s policies, standards, compliance to BNM regulatory reporting and receiving customer inquiries or complaint escalation in a timely manner. Job Responsibilities: · Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets. · To actively cross selling Banking\u002FFinancial products. · Assess\u002Fevaluate and propose credit applications diligently. · Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding. · Provide excellent customer service and uphold professionalism to reflect Bank’s image · Product knowledge \u002F Selling skills \u002F Market intelligence \u002F Competitor’s check · Comply to statutory requirements and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance. Requirements: Malaysian citizen A Degree\u002F Diploma\u002F Professional Certification in any field from a recognised College\u002F University With minimum of 4 to 5 years of related working experience, ideally in a Branch Customer Service, Branch Sales Role or in Retail outlet management Strong people management and leadership skills; with ability to guide and train a team of staff to achieve Service & Cross Selling standards. Good interpersonal and communication, organisational and planning skills. Welcome new challenges and possess a ‘Think-Act-Own’ attitude to see through planned and unplanned deliverables to completion About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1266,"slug":1267,"title":1268,"location":13,"raw_job_location_address_addressLocality":1269,"raw_hiringOrganization_logo_url":13,"raw_description":873},56669,"executive-business-channels-operations-amp-customer-services-hong-leong-bank-berhad","Executive - Business Channels (Operations & Customer Services)","DJK-DESA JAYA BR",{"id":1271,"slug":1272,"title":49,"location":13,"raw_job_location_address_addressLocality":1269,"raw_hiringOrganization_logo_url":13,"raw_description":1273},56670,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad-2","If you are looking to excel and make a difference, take a closer look at us… Generate and qualify leads from internal and external lists to achieve acquisition goals Source and develop client referrals to achieve acquisition goals Develop sales proposal and customize by client Schedule sales activity and ensure optimum pipeline generation Make sales calls to new potential and existing clients Negotiate effectively with clients Conduct briefing and training to clients Respond to sales enquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Follow up on sales activities to ensure sales closure and accounts are open timely Monitor and report on sales activities and follow up for management Carry out market research and surveys Participate in sales events and roadshows where applicable Monitor competitors, market conditions and product development Ensure all tasks are carried out in full compliance with guidelines and regulations To collaborate with other departments to create a unified experience To create an achievement oriented working environment. Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain. Continuous effort to improve business in support of building brand awareness and improving customer experience. Ensure all sales proposals are delivered on-time and within scope Other factors for consideration during interview process include examples of Driving for results; Consistency in performance; Seeking win-win relationships; Demonstrating courage and humility; Taking ownership and make things happen. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1275,"slug":1276,"title":1277,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1278},56671,"executive-personal-financial-services-mortgage-sales-nationwide-hong-leong-bank-berhad","Executive - Personal Financial Services (Mortgage Sales) - Nationwide","If you are looking to excel and make a difference, take a closer look at us… Job Descriptions Aggressively source and book new loans for the bank. Responsible to meet monthly targets and minimum standard of performance. Develop and maintain strong relationship with property developers, real estate agents, lawyers and valuers. Actively attend developer launches, road shows, property exhibitions, etc when required. Actively promote Mortgage products. Cross selling other banking products, when required. Job Requirements Minimum recognized, SPM, Diploma Level or equivalent. Fresh graduates are encouraged to apply. Sales experience will be an added advantage. Possess own transport. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1280,"slug":1281,"title":1282,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":948},56672,"executive-auto-loan-sales-hong-leong-bank-berhad","Executive, Auto Loan Sales",{"id":1284,"slug":1285,"title":675,"location":13,"raw_job_location_address_addressLocality":1269,"raw_hiringOrganization_logo_url":13,"raw_description":1286},56673,"wealth-executive-hong-leong-bank-berhad-5","If you are looking to excel and make a difference, take a closer look at us… We are seeking talents who have the passion to interact and build long-term relationship to increase \"Share of Wallet\" of clients. Strong sales and wealth product knowledge, good interpersonal skills and professionalism are key for this role. What’s in it for you: Benefit from a strong culture of collaboration by learning from leaders and subject matter experts to drive change and impact in banking; Opportunity to fast track your career in Wealth Management. Your Roles & Responsibilities: Solicit customers for Deposits, Insurance and Investment Products within BNMs Responsible Lending Guidelines and other products as and when required by the Management; Complete cold calling for all related leads assigned and to increase acquisition through high leads conversion rate; Source and develop new customer leads through existing customer’s referrals; Handling Account Opening process including Debit Card issuance of acquired customers; Account maintenance after account opening (CASA, FD) to ensure accurate customer information is captured in system; Facilitate HL Connect for new account opened to increase penetration rate HL Connect; Cross selling other banking products as and when opportunity arises to increase customers’ stickiness with HLB; Exhibit high professionalism and competency when interacting with customers; Comply with bank’s relevant internal policies, SOPs, sales compliance and statutory requirement in relation FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance; To maintain and uphold service standards set by the Bank at all times. Who are we looking out for: Candidate must possess at least a Diploma or Degree in any field i.e. Banking \u002F Accounting & Finance \u002F Economics \u002F Marketing \u002F Business Studies; Possessing the follow licenses will be an advantage: PCE (Life); PCE (General); CIELI; FIMM\u002FFMUTM; IPPC; Passion for success and keen to work in a sales-driven environment; Good track record and knowledge of wealth products i.e. Unit Trust, Bancassurance, Structured Products, Dual Currency Investments; Good inter-personal and communication skills. Mandarin is an added advantage. Other factors for consideration during interview process include examples of Driving for results; Consistency in performance; Seeking win-win relationships; Demonstrating courage and humility; Taking ownership and make things happen. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1288,"slug":1289,"title":675,"location":13,"raw_job_location_address_addressLocality":1290,"raw_hiringOrganization_logo_url":13,"raw_description":677},56674,"wealth-executive-hong-leong-bank-berhad-6","GPH-GELANG PATAH BR",{"id":1292,"slug":1293,"title":1294,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1295},56675,"assistant-manager-media-planning-hong-leong-bank-berhad","Assistant Manager - Media Planning","If you are looking to excel and make a difference, take a closer look at us… The candidate will need to display a strong understanding of the media landscape (digital and traditional) in order to provide effective media recommendations and strategies to drive business results. The role requires the candidate to take and align briefs across business stakeholders to develop media plans that align with brand and campaign objectives to deliver measurable targets for the business. Reporting to the Head, Media & Social Planning \u002F Strategy, the candidate will also need to work with media and creative agencies on campaign strategy, analysis and reporting to measure effectiveness. Functional (job responsibilities) Support the business - including consumer (PFS), business (BCB\u002FSME), wealth (RWM) and HLB Islamic - with campaign planning by proposing optimal channels and touchpoints that drive desired campaign results. Provide insights on best practices between creative formats and media approach to obtain desired outcomes according to campaign\u002Fbusiness objectives. Conduct analysis using campaign data and insights to make strategic decisions for campaign optimisation to improve media spend efficiencies to drive media metrics, conversion targets, and brand growth. Implement and maintain necessary campaign tracking and attribution tools including any ad-tech setup for campaign optimisation and measurement. Support in campaign execution, acting as liaison between internal stakeholders and media agency \u002F media owners to ensure smooth campaign deployment Channel management for the bank’s EDM platform to ensure smooth delivery of direct marketing campaigns within best practice. Managerial (team\u002Fgroup responsibilities) Manage agency and media partners for coordination of campaigns and to maximise ROI on any media packages\u002Finvestment. Organizational (organizational responsibilities) Conduct periodic media reviews with the agency and relevant stakeholders to ensure initiatives are on track to meet business goals. Education\u002FQualification Diploma or Bachelor’s degree in Marketing, Communications, Business, or equivalent. Experience Knowledge of a broad spectrum of media inventory and platforms to be able to recommend a robust media strategy Proficient in digital media\u002Fmarketing approaches to drive optimisation goals Able to think strategically to create media proposals that deliver communications via impactful and cost-efficient channels Able to analyse campaign metrics and provide recommendations to improve campaign performance Familiar with media best practices, content formats, and business tools Familiar with EDM platforms and best practices Special Skills Able to work with Google Ads Manager, Facebook Ads Manager, or equivalent digital marketing campaign dashboards. Able to use Google Analytics, Adobe Analytics, or equivalent web analytics tools to extract data and create report. Familiar with campaign tagging methodologies (e.g. pixel tagging, conversion tagging, etc.) Familiar with email delivery tools such as Mailchimp, Vertical Response, etc. Digital marketing certifications are an added plus About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1297,"slug":1298,"title":1299,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1300},56676,"account-relationship-manager-merchant-acquisition-hong-leong-bank-berhad","Account Relationship Manager (Merchant Acquisition)","If you are looking to excel and make a difference, take a closer look at us… This role focuses on driving sales opportunities in the area of new merchant recruitment and growing sales from existing merchants. You will be required to establish good relationships with merchants and providing merchant services to them. Additionally, you will be handling the merchant portfolio to drive higher usage on HLB terminals. Job Responsibilities: Perform merchant recruitment and servicing existing merchant portfolio. Work closely with stakeholders across departments to drive business opportunities. Drive sales and business opportunities to increase merchants acquiring sales Perform evaluation, financial analysis, and recommendation on merchant business or projects Handle merchant inquiries and resolve problems and request (e.g. payment, terminals, terminal integration & etc.). Ensure KRAs are met which includes sales, revenue, terminal target, new merchant acquired, EPP and CASA growth. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1302,"slug":1303,"title":1304,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1305},56677,"assistant-manager-payments-partnerships-fintech-amp-ecosystems-business-intelligence-amp-reporting-analyst-hong-leong-bank-berhad","Assistant Manager - Payments, Partnerships, Fintech & Ecosystems (Business Intelligence & Reporting Analyst)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) 1. Regulatory & Management Reporting: Prepare, consolidate, and submit routine departmental management reports and statutory\u002Fregulatory reports to external regulators and payment networks (e.g. BNM, PayNet), ensuring accuracy and full compliance with reporting guidelines. 2. Data Extraction & Reconciliation: Extract raw merchant transaction feeds and perform rigorous data validation — reconciling Merchant Category Codes (MCC), postcodes, settlement dates, and transaction volumes, and identifying duplicate or anomalous records. 3. Portfolio Analytics & Business Modelling: Build and maintain analytical models to support portfolio optimization — merchant segmentation, yield and pricing analysis, acquiring\u002Fremittance volume forecasting, and scenario\u002Fwhat-if modelling to inform business line strategy and target-setting. 4. Dashboards & Self-Service Reporting: Design and maintain SQL\u002FPower BI-driven dashboards giving business leads real-time visibility into merchant trends, portfolio health, and yield performance, reducing reliance on manual ad-hoc requests. 5. UAT & New Reporting\u002FModel Setup: Lead User Acceptance Testing (UAT) for new internal reporting, regulatory requirements, or analytical models, validating data definitions and logic against source files from IT. Managerial (team\u002Fgroup responsibilities) 1. On-Time Delivery: Manage reporting and analytics calendars to guarantee 100% on-time submission for internal deadlines, external regulatory bodies, and business review cycles. 2. Clearance & Approval Governance: Manage end-to-end clearance of working files, models, and evidence packages through internal Checkers, Compliance, Operational Risk, and Head of Department for necessary approvals prior to final submission. 3. Data Sourcing & Stakeholder Liaison: Proactively liaise with data providers (Card MIS, IT, Group Operations, external vendors) to acquire source files, resolve data issues, and validate assumptions. Organizational (organizational responsibilities) 1. Process Automation: Identify manual processes across reporting and analytics workflows and introduce automation (SQL, Power BI, Python where applicable) to reduce preparation time and error rates. 2. Governance & Audit Trail: Maintain complete, auditable archives of working files, models, methodology notes, email approvals, and submission receipts. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1307,"slug":1308,"title":1309,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1310},56678,"analyst-management-reporting-amp-analytics-hong-leong-bank-berhad","Analyst, Management Reporting & Analytics","If you are looking to excel and make a difference, take a closer look at us… Role Overview As an Analyst in the Performance Management team within Group Finance, you will play a pivotal, hands-on role in tracking, analyzing and driving the bank’s performance. This role is a good opportunity designed for a sharp, analytical professional with at least 2 years of experience looking to bridge the gap between core finance and executive-level strategy. You will work closely with the team across two main focus areas: delivering core management reporting packs (such as monthly and quarterly financial reports) for the Board and Management Committee and driving competitor benchmarking to see how we stack up against other banks. Key Responsibilities 1. Strategic Customer Analytics, Management Reporting and Analysis Executive Reporting & Variance Analysis: Assist in preparing clear, high-quality financial performance reports for the Board and Management Committee, learning to craft concise commentary that explains the \"why\" behind the financial results. Profitability Tracking & Margin Analysis: Learn to deep dive into the bank’s revenue streams, interest margins, and cost structures to monitor overall profitability, identifying key drivers of profit growth. Customer Insights & Balance Sheet Impact: Help synthesize complex data across various business lines to deliver high-level, panoramic insights on the bank's total customer base, Group-wide New-to-Bank acquisition and cross-selling depth, connecting customer portfolio dynamics (e.g., stickiness, attrition) directly to the bank’s financial performance. Agile Ad-Hoc Analytics: Support the performance management team on critical, high-priority financial analysis and ad-hoc presentation requests from the CFO and senior leadership—gaining incredible visibility in the process. 2. Peer Benchmarking & Market Positioning Drive Competitive Intelligence: Contribute to the benchmarking process, transforming raw data into high-impact insights for the Management Committee, pinpoint market opportunities and flag competitive threats. Rapid-Response Reporting: Deliver swift competitor financial performance analysis immediately following quarterly earnings announcements. Own the Data Ecosystem: Maintain and optimize a robust, up-to-date repository of competitor financial databases, analyst presentations, and Bank Negara Malaysia statistics to fuel strategic decks. 3. Continuous Innovation & AI Adoption: Partner with the team to integrate generative AI and modern visualization tools across both reporting streams to automate workflows, elevate data storytelling, and build crisp visual narratives. Job Requirements 1. Education & Experience Background: Bachelor’s Degree in Finance, Accounting or a related quantitative discipline. Professional qualifications (e.g., MIA, ACCA, CPA) are a strong plus. Experience: Minimum of 2 years of progressive experience in performance management, management reporting or strategic financial analysis. Candidates from Big 4 or established audit firms are highly encouraged to apply. We value a strong foundation in financial analysis, exceptional data-storytelling abilities, and a proven track record of delivering insights to senior leadership, regardless of your industry background. 2. Technical Skills & Competencies Financial Fluency: Solid understanding of corporate financial statements, performance metrics (e.g., profitability ratios, variance analysis, cost drivers), and basic corporate structures. Modern Tech Stack: Proficiency in (or a strong desire to learn) modern visualization tools (e.g., Power BI, Tableau). Enthusiasm for utilizing generative AI tools to streamline workflows is highly desirable. Advanced Excel & Modelling: Strong Excel skills, with a proven ability to maintain, organize, and draw insights from large, complex data repositories. 3. Soft Skills Agility & Drive: High resilience and agility to perform under tight timelines, particularly during high-pressure quarterly competitor result cycles. Collaboration: Strong interpersonal skills to collaborate effectively across various business units and Group Finance sub-teams. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1312,"slug":1313,"title":1314,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1315},56679,"application-support-manager-hong-leong-bank-berhad","Application Support Manager","If you are looking to excel and make a difference, take a closer look at us… Overview: Responsible for applications maintenance, development, implementation and support for Java applications and all the related interfaces with downstream systems. Participates in user requirement study\u002Fanalysis and systems design for the above mentioned applications. Undertake incident \u002F problem trouble shooting and adopts appropriate actions to address reported incident \u002F problem according to the stipulated SOP and good methodologies \u002F practices. Assists Team Lead to plan, coordinate and execute applications development, implementation and production support activities. Assists users in understanding & interpreting user requirements, coordinating with relevant parties in business specifications gathering & documentation and liaising with PMO\u002FGITI\u002FGITS\u002FSME in technical solution development. Responsibilities: Application Lifecycle & Development Implementation, support, and maintenance of applications assigned Responsible for system analysis, system design, application development, report generation, amendment, and enhancement for assigned applications Decision on the Technical Approach to be used to address systems' enhancements Proposal on enhancement of applications for better performance Requirements Analysis & Stakeholder Management Liaise with users to define systems requirements Liaise with vendors to define technical requirements Provide options\u002Falternatives to address Users' Business Requirements and recommendations on software solutions Ensure amended and enhanced systems meet user functional requirement specifications Production Support & Incident Management Provide expert advice for the best solution to production problems Analyze changes and their impact on existing systems Provide support during the implementation of software and systems; liaise with other departments within the division for smooth deployment of Application Software Governance, Compliance & Security Controls Ensure all documentation, processes, and methodologies used across system development phases align with the Bank’s standards Ensure proper documentation of all development to facilitate future maintenance and enhancements Employ risk assessment methodology issued by the Information Security Department to ensure proper controls are built as required by the business Build appropriate controls into business application software to ensure stability, security, and reliability Infrastructure, Strategy & Resource Management Prioritization and assignment of tasks for development and implementation Evaluation and acquisition of tools, utilities, hardware (including upgrades), and software Technology platform assessment, inclusive of stress test benchmarking Managerial Assist the Manager in the managing of team members and coordinating team assignment and activities Recommendation on improvement of controls and procedures in system security and software changes Proposal on improvement of work\u002Fprocess flow Proposal and Recommendation on guidelines, procedure and process. Review software solution on Security, Compliance requirements Skills & Experience We Are Looking For: Bachelor's Degree in Computer Science & Information Technology More than 6 years of experience in IT Enterprise Applications related functions – development & support in financial environment Experience in application server clustering, performance tuning and testing Experience developing applications using components with Java (J2EE) Experience working and administering with WebSphere applications in Unix (AIX) Experience with databases like IBMDB2 or Oracle Special Skills: Hands on experience in designing and developing applications using Java EE platforms, Spring Framework and Java Server Faces (JSF). Excellent knowledge of Relational Databases, SQL and ORM technologies. Strong analytical and problem-solving skills. In depth understanding of framework design and architecture. Ability to articulate issue & capable of providing long term solution with short term mitigation plan. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1317,"slug":1318,"title":1319,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1320},56680,"assistant-manager-compliance-financial-crime-compliance-str-hong-leong-bank-berhad","Assistant Manager, Compliance (Financial Crime Compliance STR)","If you are looking to excel and make a difference, take a closer look at us… Overview The role is responsible to assists the Line Manager in leading the team to identify, assess, and mitigate money laundering and terrorism financing risks across the Group. This role is responsible for developing, reviewing, enhancing, and ensuring the proper implementation of AML\u002FCFT policies and procedures, while supporting internal business units through continuous awareness and training programs. Additionally, the position maintains effective relationships with regulators and enforcement agencies, and oversees the reporting of suspicious transactions to Bank Negara Malaysia (BNM). Job Responsibilities Suspicious Transaction Investigation & STR Submission: Ensure proper investigation of suspicious transactions per regulatory requirements, guaranteeing timely submission of Suspicious Transaction Reports (STR) to the Regulator and escalation to the Line Manager. Team Oversight & Operational Management: Assist the Line Manager in managing daily BAU operations, case assignments, aging, and productivity\u002Fquality (QA\u002FSLA) targets while guiding the team in identifying unusual client activities. Risk Trend Analysis & Internal Controls: Analyze suspicious activity and ML\u002FTF risk trends to provide actionable recommendations that strengthen internal controls within the bank. Risk Assessment & Relationship Exits: Assess reputational, regulatory, and financial crime risks to provide appropriate relationship exit recommendations to the Business. AML\u002FCFT Governance & Training: Promote a strong culture of AML\u002FCFT controls and ensure sound Group compliance, supporting business units with continuous AML\u002FCFT training and awareness. Process Improvement & Workflow Transformation: Participate in AML\u002FCFT mini-projects and contribute to the transformation of workflows to enhance, innovate, and automate investigation processes. Reporting, Execution & Ad-hoc Support: Work independently in a fast-paced environment to ensure accurate, timely reporting while handling urgent case reviews and additional ad-hoc tasks assigned by the Head\u002FLine Manager. Job Requirements Education: Bachelor's Degree in Accounting, Banking & Finance, Economics, Risk, Audit, or equivalent. Experience: Minimum 3–4 years of working experience in a banking or financial institution specializing in financial crime compliance. Communication & Stakeholder Skills: Emotionally mature with a good command of spoken\u002Fwritten English to communicate effectively with various bank stakeholders. Analytical & Technical Abilities: Energetic, detail-oriented, and analytical critical thinker with strong proficiency in Microsoft Office Tools (Excel, Word, PowerPoint, etc.). Certifications: AICB certificate or similar professional AML\u002FCFT qualifications are encouraged (added value). About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1322,"slug":1323,"title":1324,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1325},56681,"assistant-manager-it-sourcing-amp-procurement-hong-leong-bank-berhad","Assistant Manager, IT Sourcing & Procurement","If you are looking to excel and make a difference, take a closer look at us… Overview We are seeking an Assistant Manager, IT Sourcing & Procurement to join our Procurement team. This role offers excellent career exposure and strong growth potential for a professional capable of supporting end-to-end IT strategic sourcing, procurement, and vendor management. The successful candidate will be instrumental in maximizing value for money across bank-wide spending on IT-related equipment, products, services, and solutions. The successful candidate will report to the Section Head, IT Sourcing & Procurement. Key Responsibilities and Accountabilities Functional (job responsibilities) Support the Section Head in the end-to-end IT strategic sourcing, procurement, contract, and vendor management process. Develop excellent and effective collaborative long-term relationships with key stakeholders and external vendors to ensure the strategic and operational needs of the Bank are supported. Analyze industry and emerging market trends to proactively identify supply base issues, minimize IT procurement and contract risk, and protect continuity of supply. Create a competitive environment by implementing effective sourcing and procurement strategies, including competitive bids, tenders, and creative negotiations. Conduct IT product\u002Fsolutions\u002Fservices and market research to obtain the best offerings based on quality, price, and fulfillment turnaround. Drive IT sourcing best practices by keeping abreast of innovative, efficient, and cost-effective ways to improve current work processes. Facilitate vendor evaluations and assessments to minimize contract risk while ensuring seamless availability of IT services to support the Bank’s strategic objectives. Act as an Appointed ORR, managing operational risks and serving as an intermediary between Operational Risk Management (ORM) and the department. Support the Division\u002FDepartment Head in leading, coordinating, and completing operational risk management activities, including the submission of key reports. Jobholder Requirements Malaysian citizen. Education\u002FQualification Bachelor’s Degree, Professional Degree, or Master's Degree in IT, Finance\u002FAccounting\u002FBanking, Economics, Business Studies\u002FAdministration\u002FManagement, or a relevant equivalent supply-chain qualification. Experience\u002FRequirements 2 to 4 years of working experience in IT-related or IT-sourcing\u002Fprocurement\u002Fcontract-related industry. Advanced proficiency in MS Excel, MS Word, and PowerPoint Familiarity with using e-procurement systems and spend analytics tools as part of duties deliverance. Strong communication (both verbal and written) and stakeholder management capabilities. Analytical, detail-oriented, and independent with the ability to multi-task while delivering results. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1327,"slug":1328,"title":1329,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1330},56682,"assistant-manager-manager-business-finance-hong-leong-bank-berhad","Assistant Manager\u002F Manager, Business Finance","If you are looking to excel and make a difference, take a closer look at us… Overview Join us as a business finance manager and become a key strategic partner within our Group Operations (GO) Finance team. In this role, you will be instrumental in driving financial governance, strategic cost management, and performance analytics across Group Operations. You will directly support executive decision-making by managing budgeting, forecasting, and expense control while unlocking value through continuous process improvement and cost optimization initiatives. The successful candidate will report to the Head of Business Finance (Group Operations & Technology). Key Responsibilities and Accountabilities Functional (job responsibilities) Financial Control & Governance: Ensure compliance with accounting standards, maintain General Ledger accuracy for GO cost centres, review accruals\u002Fjournals, lead quarterly reconciliations, and collaborate with external auditors during half-year and annual reviews. Budgeting & Forecasting: Drive full-year budgeting and quarterly Capex\u002FOpex forecasts for local and regional GO divisions, tracking spend against set targets. Cost Allocation & Management: Formulate equitable cost-recharge models across Business Units, review expenditure requests, and identify Strategic Cost Management (SCM) savings opportunities. Financial Reporting & Analysis: Ensure the timely and accurate delivery of monthly financial reports for local and regional GO divisions, conduct variance analyses, and benchmark operational expenditures against market standards. Strategic Business Partnering: Provide financial advice to business heads, resolve finance-related issues, support management with ad-hoc financial insights, and assist regional teams on strategic initiatives Jobholder Requirements Malaysian citizen. Education\u002FQualification Bachelor’s Degree or Professional Qualification (e.g., ACCA, CPA, CIMA) in Finance, Accountancy, Banking, or a related field. Experience\u002FRequirements At least 4 years of relevant experience in financial planning and analysis (FP&A), business finance, or financial control, ideally within financial services or banking. Strong knowledge of accounting principles, financial control frameworks, and variance analysis. High proficiency in Microsoft Office (Excel and PowerPoint). Strong analytical, problem-solving, and stakeholder management skills with high attention to detail. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1332,"slug":1333,"title":1334,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1335},56683,"executive-account-relationship-china-desk-hong-leong-bank-berhad","Executive, Account Relationship (China Desk)","If you are looking to excel and make a difference, take a closer look at us… Overview: We are seeking a driven and ambitious fresh graduate to join our China Desk as an Executive, Account Relationship (China Desk). In this role, you will be the key operational bridge for Mainland Chinese corporations expanding their operations into Malaysia. You will gain hands-on experience in cross-border banking, driving client onboarding, facilitating account openings, and providing day-to-day client servicing. This position offers a structured path to build a high-impact career in international corporate banking. Key Responsibilities Client onboarding & account opening by driving end-to-end client onboarding processes, including collecting Know-Your-Customer (KYC) documentation, processing corporate account openings, and setting up online banking platforms. Client servicing & account management, serve as the primary point of contact for routine operational inquiries, resolving transactional requests and troubleshooting banking issues for Chinese clients. Cross-border expansion support and assist Chinese enterprises in navigating Malaysia banking ecosystem, local regulatory frameworks, foreign exchange administrative rules, and initial capital injection processes. Cultural & operational liaison by leveraging your cultural affinity and language skills to bridge communication gaps between inbound Chinese corporate executives and internal Malaysian compliance, risk, and back-office teams. Relationship building & event support, for instances support the Senior Relationship Managers in preparing client presentations, organizing corporate engagement events, and building strong relationships with local management teams. Key Requirements Bachelor’s Degree in Finance, Banking, Business Administration, Economics, or a related discipline. Fresh graduates with strong academic track records are encouraged to apply. Native or professional-level fluency in spoken and written Mandarin (to communicate effectively with stakeholders and head offices in China) paired with professional proficiency in English (for internal reporting and Regulatory compliance). Familiarity with Mainland Chinese business etiquette, corporate culture, and communication styles. Foundational interest in corporate banking solutions, including cash management, trade finance, foreign exchange, and lending products. Open to Malaysian citizens or PRC Nationals currently residing in Malaysia with valid working\u002Fstudent status. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1337,"slug":1338,"title":1339,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1340},56684,"assistant-managermanager-procurement-hong-leong-bank-berhad","Assistant Manager\u002FManager, Procurement","If you are looking to excel and make a difference, take a closer look at us… The Procurement Assistant Manager is responsible for developing and executing a comprehensive procurement strategy for all sourcing, purchasing, contract management and tendering activities. The ideal candidate will have a strong understanding of procurement principles, contract negotiation skills, and a focus on cost reduction and efficiency. The successful candidates will report to the Procurement Manager. Key Responsibilities Procurement Strategy: Develop and execute sourcing strategies aligned with bank objectives; identify and negotiate with high-quality vendors for favorable terms. Contract Management: Draft and negotiate complex corporate service contracts; ensure full compliance with legal\u002Fregulatory standards and manage performance monitoring. Cost Management: Analyze spending to identify cost-saving opportunities; track and report on procurement metrics and expense optimization. Supplier Relationship Management: Cultivate strong vendor partnerships to ensure service quality; support stakeholders in resolving performance issues and disputes. Project Management: Oversea end-to-end procurement projects—from vendor selection to implementation—while coordinating across internal departments. Risk Management: Proactively assess and mitigate supply chain risks; implement and update risk management plans to ensure business continuity. Job Requirements Malaysian citizen. Diploma or Bachelor’s Degree, Professional Degree, Master Degree in Financing\u002F Accounting\u002FBanking, Economics, Business Studies\u002F Administration\u002F Management, or relevant equivalent supply-chain qualification. 5 years of experience in procurement or a similar role. Knowledge of sustainability, green procurement and E-procurement systems such as Oracle is highly preferred. Working proficiency in English and Malay (written\u002Fspoken) and competent in Microsoft Office applications (Word & Excel) as well as procurement software. Excellent negotiation and contract management skills, strong analytical with problem solving skills and ability to manage multiple projects simultaneously. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1342,"slug":1343,"title":1344,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1345},56685,"associate-product-manager-hong-leong-bank-berhad","Associate Product Manager","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) The responsibilities of an Associate Product Manager (APM), Deposit Components, are focused on detailed execution, collaboration, and continuous improvement within their assigned product area: Component Strategy & Backlog Management: Contribute to the refinement of the product vision and strategy for specific deposit components (e.g., Core Account Management, Transaction Processing, Savings & Goal-Based Products, Low-Cost & Financial Inclusion Products, or Product Security & Compliance). Own, define, and meticulously manage the backlog for their assigned component, prioritizing user stories and initiatives based on business value, customer needs, and technical dependencies. Translate high-level product requirements into detailed, clear, and actionable user stories with acceptance criteria for the development team. Customer & Market Insight Application: Conduct detailed analysis of market trends and customer feedback specific to their component area. Support the NGPM in gathering and prioritizing requirements from various stakeholders, focusing on the implications for their assigned component. Actively participate in user interviews, surveys, and usability testing to gain deep insights into end-user needs and pain points related to their component. Agile Development Execution: Collaborate daily with cross-functional development teams (engineering, design, QA) within an Agile framework (Scrum, Kanban). Serve as the subject matter expert for their component, providing clarity and guidance during sprint planning, daily stand-ups, and sprint reviews. Oversee the development, testing, and release of features within their component, ensuring quality and adherence to specifications. Data-Driven Optimization: Monitor and analyze performance metrics specific to their assigned component (e.g., usage rates, transaction success rates, customer satisfaction for component-specific features). Leverage data to identify areas for improvement and inform decisions regarding feature enhancements and optimizations. Innovation Support & Experimentation: Research and propose innovative solutions or features for their component, staying informed about relevant FinTech trends and emerging technologies. Support the NGPM in designing and executing experiments (e.g., A\u002FB tests) related to their component's functionality. Compliance Adherence: Ensure that all features and processes within their assigned component adhere to relevant financial regulations, data privacy laws, and security standards. Work closely with compliance teams to validate solutions and address any regulatory requirements. Cross-Functional Team Collaboration: Facilitate effective communication and collaboration between the development team and other product owners, as well as broader business stakeholders. Resolve impediments and ensure smooth workflow within their component's development lifecycle. Experience Minimum of 3-5 years of experience in product development, business analysis, or a related role, preferably within financial services or a technology-driven environment. Demonstrated experience working within Agile development teams (Scrum, Kanban). Experience in defining user stories, managing backlogs, and collaborating with engineering teams. Familiarity with conducting user research and analyzing data to inform product decisions. Special Skills Strong analytical, problem-solving, and communication skills. Proficiency in product management and Agile tools. Basic understanding of software development processes and technical concepts. Ability to prioritize and manage tasks effectively. Key Competencies Strategic Thinking: Aligning component work with bank strategy. Agile Team Participation: Effective participation in Agile ceremonies and backlog management. Financial Awareness: Understanding financial impact of component decisions. Data-Driven Support: Using data to inform decisions and identify improvements. Adaptability to Change: Adapting to evolving requirements and processes. Customer Empathy & User Research: Translating customer feedback into features and UX. Business Understanding: Comprehending business context and market dynamics. Technical Communication: Bridging business and technical needs. User Experience Focus: Contributing to intuitive and user-friendly interfaces. Agile Execution: Managing backlog, sprints, and continuous delivery. Personal Effectiveness: Strong organizational skills, problem-solving, and continuous learning. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1347,"slug":1348,"title":1149,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1150},56686,"branch-manager-klang-valley-hong-leong-bank-berhad-2",{"id":1350,"slug":1351,"title":1352,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1353},56687,"business-amp-corporate-banking-sme-client-engagement-team-hong-leong-bank-berhad","Business & Corporate Banking - (SME Client Engagement Team)","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities To deliver excellent service via phone and email interactions. Responsible for ensuring all customer requests are being attended to within Service-Level Agreement (SLA). Deepen customer relationships by understanding their feedback and identifying cross sales opportunities as well as customer retention. Carry out any other duties assigned by Management. Acquisition referral as well as driving Trade utilization. To comply with the bank’s policies, Standard Operating Procedures (SOP) and regulatory requirements to ensure customers assets are protected. Inbound Service: Attend incoming calls\u002Femails within SLA time and respond to customer’s queries and requests in a courteous and professional manner. Strive for First Call\u002FEmail Resolution at all times. Cases that cannot be resolved upfront should be immediately escalated to the appropriate party. Identify and escalate issues\u002Fcomplaints to Unit Head. Document all call\u002Femail information according to SOP. Centralized processing of memo\u002Frequest within general criteria. Carry out any other centralized processing duties assigned by Management. Outbound Service: Personalize service by cross selling products and services which are suitable for customers. Engaging customers for more feedback\u002Fproduct and service improvement, customer data update, customer retention & etc. Carry out any other outbound calling duties assigned by Management. Sales Referral: Acquisition referral (New-to-Bank or New-to-Product) - 2 successful referral per month to SME Sales Team Driving Trade utilization. Jobholder Requirement: Malaysian Citizen Degree in Business \u002F Finance or equivalent. 1 year relevant working experience in a contact center or banking sales roles is preferred. Strong communication skills. Good analytical skills. Strong sense of integrity and customer focused mindset. Able to adapt to high stress and fast moving work environments. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1355,"slug":1356,"title":1357,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1358},56688,"senior-wealth-planning-specialist-bancassurance-nationwide-hong-leong-bank-berhad","Senior Wealth Planning Specialist - Bancassurance (Nationwide)","If you are looking to excel and make a difference, take a closer look at us… The Senior Wealth Planning Specialist - Bancassurance role will be responsible for providing financial advice to clients on retirement planning, investing in the future, saving for education, and life insurance protection. He\u002FShe will generate leads, meet with clients, complete a financial needs analysis, and present them with customized financial proposals. Job Responsibilities: To work closely with the Area Managers and Relationship Managers to strategizing and identifying potential customers, Meeting\u002Ffollowing up with clients, Offering specialized financial guidance and advice to Relationship Managers, Completing financial needs analysis, To follow-up with potential customers after appointment, closure and attending to customer’s request on the policy until it turn into production, To review client insurance policies to identify insurance gap, Assessing clients’ financial portfolios and risk appetite. To assist to organize Banca event\u002Fday on weekly basis. Job Requirements: Malaysian citizen Minimum Diploma in Finance or another related field Certified CFP holders are an added advantage 6-8 years of relevant experience in a financial institution Strong verbal and written communication skills Keeps abreast with the latest products, trends and benefits About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1360,"slug":1361,"title":1362,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":699},56689,"branch-manager-business-channels-hong-leong-bank-berhad","Branch Manager - Business Channels",{"id":1364,"slug":1365,"title":1366,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1367},56690,"sme-banking-executive-business-transformation-hong-leong-bank-berhad","SME Banking - Executive (Business Transformation)","If you are looking to excel and make a difference, take a closer look at us… Overview As part of the SME Banking Business Transformation team, you will be responsible for enhancing and implementing solutions for the Bank's Loans and relevant systems. In this role, you will play a critical part in maintaining daily production health and optimizing process flows to ensure a seamless loan submission experience for the sales team. This role reports directly to the Head of Business & Corporate Banking (Business Transformation - SME). Key Responsibilities and Accountabilities Process & System Enhancement To work closely with all stakeholders and vendors to ensure new requirements and enhancements are catered in the loan origination system. To conduct UAT for bug fixes and improvements in the loan origination system. To assist sales team on the queries or bugs in the loan origination system. To identity gaps, improvements and to gather requirements based on the daily queries or bugs fixes faced by the sales team in the loan origination system To transform non-conventional ways of existing tracking method of Sales’ performance via daily\u002Fmonthly report excel. To work closely with vendor on the provision of data and reports from LOS for sales performance and productivity tracking. Process & System Support Supporting system related issues raise by the users, work closely with vendor & IT to fixes the system bugs Performing system UAT testing To review\u002F propose enhancement to improve user experience A liaison for system enhancements & change request by various internal & external stakeholders i.e IT, Compliance, Data Quality, Bank Negara & etc End to end implementation for the system enhancement, including preparation of UAT testing scripts, performing system UAT testing as well as pre & post production health check Jobholder Requirements: Requirements Malaysian Citizen Education\u002FQualification Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Finance\u002FAccountancy\u002FBanking, Business Studies\u002FAdministration\u002FManagement or equivalent. Experience Minimum 5 years’ experience in similar industry and\u002For consulting with a proven track record in System Support & Sales Management. Excellent presentation and communication skills, able to effectively convey complex information at all levels. Detailed with numbers, reporting and analysis. Strong working knowledge of MS Office products – Outlook, Word, Excel and PowerPoint; expert\u002Fadvance level in both Excel and PowerPoint About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1369,"slug":1370,"title":1371,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1372},56691,"client-growth-amp-engagement-hong-leong-bank-berhad","Client Growth & Engagement","If you are looking to excel and make a difference, take a closer look at us… Job Responsibilities: Develop and implement strategies to grow the client base and increase assets under management, focusing on high net worth individuals Provide personalized financial advice, investment solutions, and comprehensive wealth management services to clients, ensuring their financial goals and objectives are met. Collaborate with internal stakeholders, including Relationship Managers, Investment Advisors, and Product Specialists, to deliver tailored solutions and enhance the client experience. Conduct regular portfolio reviews, monitor investment performance, and recommend adjustments to ensure optimal portfolio allocation and risk management. Stay abreast of market trends, industry regulations, and new investment opportunities to effectively advise clients and position the bank as a leader in wealth management. Drive business growth by identifying and capitalizing on opportunities to expand the regional presence and acquire new high net worth clients. Collaborate with other regional managers and cross-functional teams to share best practices, leverage synergies, and ensure consistency in delivering exceptional wealth management services across the organization. Monitor and analyze key performance metrics, such as client acquisition, revenue generation, and client satisfaction, to identify areas for improvement and implement corrective actions. Job Requirements: Malaysian citizen Bachelor's degree holder in Business, Finance, Marketing, Accounting, Engineering or candidates with the necessary work experience are invited to apply Minimum 2 years and above sales experience What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1374,"slug":1375,"title":1376,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1377},56692,"business-client-auto-loan-sales-hong-leong-bank-berhad","Business Client Auto Loan Sales","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Drive Auto Sales Growth by proactively generating and funded auto business to achieve individual and departmental sales targets. Leverage existing Business Client networks to expand market share within the bank’s target customer segments Expand strategic business roadmaps to drive growth market share and penetration across BCS segments for PFS product (In-house referral) Client Acquisition - Identify, approach, and convert high-potential clients through strong personal connections and referral network(Dealer) Drive strategic performance to achieve auto business goal. Serve as the main contact point for client (customer) and partners (Cars Dealer), ensuring high levels of responsiveness, service excellence, and trust. Keep abreast of market trends, competitors, and regulatory changes, providing feedback to management for timely action. Collaboration - work closely with internal teams (e.g., Branch, Wealth, Retail, and Business Banking) to capture bundled business opportunities. Cross-Selling to ensure smooth coordination with credit, operations, and support teams to deliver superior client experience. Support management in shaping business plans, campaigns, and initiatives to capture market opportunities. Deliver monthly performance target reports to show support visibility on sales momentum and team productivity. Adhere to all compliance, risk management, and service standards to protect the bank’s reputation and ensure sustainable growth. Managerial (team\u002Fgroup responsibilities) Self management of sales professionals. Responsible to customer & cars dealer and fostering a high-performing sales culture. Maintain team development and engagement Coordinate with internal departments (credit, operations, compliance) to ensure smooth execution and client satisfaction. Education\u002FQualification Minimum 3 year(s) of managerial experience in the banking or related field is required for this position. Experience in Client Relationship Management roles, High Net Worth client segment or equivalent preferred. Key Skills & Competencies Proactive and able to drive daily sales and operational performance. Good in communication, interpersonal, presentation and basic negotiation skills. Good product knowledge with practical market insight. Good coordinate with internal employee to ensure smooth execution Ability in Microsoft Excel & Word. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1379,"slug":1380,"title":1381,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":671},56693,"community-deposit-specialist-nationwide-hong-leong-bank-berhad","Community Deposit Specialist (Nationwide)",{"id":1383,"slug":1384,"title":1385,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1386},56694,"devops-engineer-hong-leong-bank-berhad","DevOps Engineer","If you are looking to excel and make a difference, take a closer look at us… Overview: The DevOps Engineer is responsible for the automation and maintenance of mobile and web applications within the banking domain. The primary focus will be on implementing automation processes and coordinating with various teams to ensure seamless integration and deployment. Continuous Integration and Delivery (CI\u002FCD) Touch base with different teams and implementing Continuous Integration for their projects. Administration and implementing of CI tools, supported code to builds by integrating with tools. Source code management by pushing, pulling, creating repositories, commit and repository polling through CI tools. Responsible for design, development, testing and implementation of automated solutions that will interact with multiple third party and internal applications (Mobile, Web Applications). Enhancing platform services via Jenkins, and Ansible. Analyze problems, evaluate technical issues, test, maintain, modify, integrate, monitor and ensure to automate software systems. System Operations and Maintenance Working on BAU activities including system monitoring, verifying the integrity and availability of all services, reviewing system and application logs. Automation and Design The ability to conceptualize automated solutions and understand the prescribed design architecture. Service Delivery and Collaboration Contributing to all aspects of service delivery, including participation in the service readiness process to validate that all required conditions. Defining, escalating, and resolving all technical issues in an organized, efficient, and professional fashion. Ownership and accountability for technology domain projects and initiatives Additional Skills and Knowledge Added advantage to have micro services or similar platform architecture-based application design Functional knowledge on Jira, confluence Technical and functional knowledge on Sonarqube, Nexus, J Frog Artifactory. Jobholder Requirements Education\u002FQualification Diploma\u002FDegree in Computer Science & Information Technology Experience > 3 years of working experience in DevOps Engineer Skills Strong knowledge on setting up and managing issues on Apache Proxy - forward\u002Freverse Experience with DevOps, specifically automation, and UNIX Experience in Docker and CI\u002FCD, tools. Experience with logging formats such as JSON, syslog, etc. Strong Operating System (Unix), network and security fundamentals e.g. understanding of networking protocols & applications (TCP\u002FIP, load balancing, firewalls etc.) Ability to work with Databases Experience with software development practices – Continuous Integration, Continuous Delivery, Agile\u002FSCRUM, and Source Code Management (GIT), web development frameworks or software design patterns e.g. Jenkins, Ansible, Puppet, Chef, Shell Scripting, Fastlane. OCP knowledge will be appreciated For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1388,"slug":1389,"title":1390,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1391},56695,"exec-sr-exec-asst-manager-manager-personal-financial-services-credit-compliance-hong-leong-bank-berhad","Exec \u002F Sr Exec \u002F Asst Manager \u002F Manager - Personal Financial Services Credit (Compliance)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Serve as first line of defense to provide compliance advisory support to division's stakeholders on regulatory\u002F internal compliance and operational risks Act as main liaison person to manage division audit, queries, assessments and\u002For surveys matters from the following parties are effectively attended to and within timeline: Regulatory bodies - BNM, ABM, LEA (Law Enforcement Agencies) Key internal stakeholders - Internal Audit, Group Compliance, Group Risk, Group Legal, Group Ops & Technology, Enterprise Business Continuity Management, Collaborate with Group Compliance and Group Risk to drive completion of reviews of key regulatory guidelines, risk attestation and due diligence for outsourcing activities etc. Facilitate regular independent reviews to identify compliance non-conformities, assess efficiency and create sound internal controls and to provide strategic guidance for area of improvements to strengthen governance Drive continuous review of division self-assessment test plans to enhance robustness of operational risks and internal control management Initiate rigorous mystery shopping, spot and surveillance checks to mitigate compliance violations\u002Fregulatory reprimands Manage E2E process of new regulatory guidelines, exposure drafts and internal policies publications cascaded to division encompassing identification of applicability, business impact, gaps, timely resolution of action plans and proper documentation in departmental SOPs Drive culture of zero tolerance for delay or non-reporting of fraud, breaches and critical lapses Create dashboard\u002Freports for effective management risk and control oversight Develop and implement compliance gamification programs, trainings and communication to create high compliance awareness and effective retention of compliance knowledge across division Provide leadership guidance and support to all department BUCRs\u002FORRs across division on matters relating to compliance Education\u002FQualification Preferably degree in law, finance, business administration or related field Experience Experience in regulatory compliance and operations risk for more than 5 years in banking industry About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1393,"slug":1394,"title":1268,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":873},56696,"executive-business-channels-operations-amp-customer-services-hong-leong-bank-berhad-2",{"id":1396,"slug":1397,"title":1398,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1399},56697,"executive-business-amp-corporate-banking-contract-financing-middle-office-hong-leong-bank-berhad","Executive - Business & Corporate Banking (Contract Financing Middle Office)","If you are looking to excel and make a difference, take a closer look at us… Overview: This role serves as a vital operational and risk-control function within the contract financing lifecycle. The Middle Office specialist is responsible for the meticulous tracking of facility utilization, ensuring strict adherence to approved terms, and acting as an early warning system to safeguard the bank against project delays and financial leakages. Responsibilities Preparing of tracking and checklist template for each individual contract To ensure utilization and settlement of facilities are in accordance to the terms and conditions imposed To provide endorsement and concurrence to trade department on the utilization of the trade facilities Updating of tracking templates on continuous (as and when required) Daily monitoring of incoming contract proceeds, and settlement of bills Work closely with CFS \u002F ARM \u002F CRA \u002F TFU to ensure all T&C of a contract are being implemented, tracked and monitored Work closely with all product partners to ensure all pre and post drawdown of T&C are being adhered to throughout the tenure of a contract To highlight to management of any breach of T&C being imposed To inform CRA\u002FTFU of any facility drawdown To track and monitor the financial and physical progress of the contract via submission of Monthly Progress Report for each contract under financed. To identify RED Flag in terms of project delay and to advise Management\u002FARM\u002FBC of such RED Flag, for them to take remedial action. To track and monitor contract proceeds and to identify of any RED Flag related to leakages of fund and to advise Management\u002FARM\u002FBC of such RED Flag for them to take remedial action Skills & Experience We Are Looking For: Bachelor Degree in Banking\u002FFinance\u002FAccounting Min 2 years experience \u002F exposure in middle office contract finance For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1401,"slug":1402,"title":1403,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1404},56698,"manager-global-markets-fx-trading-hong-leong-bank-berhad","Manager - Global Markets (FX Trading)","If you are looking to excel and make a difference, take a closer look at us… Overview The role is responsible for supporting client order execution, monitoring market movements to spot revenue opportunities, and managing basic FX trading positions within allocated limits. This role assists with daily market commentaries, ensures strict regulatory compliance, and prepares routine desk reports while directly reporting to the Head of FX Trading. Job Responsibilities Support internal and external customer flows with accurate FX and derivative price execution under supervision. Generate incremental alpha from minor trading positions within small allocated limits to support desk revenue. Monitor financial markets and news feeds to track rate movements and highlight alpha opportunities to senior traders. Prepare daily market commentaries for internal stakeholders and assist senior team members with client presentation materials. Maintain smooth day-to-day coordination with internal departments, operations teams, and external counterparties. Ensure all trade entries adhere strictly to trade limits, risk guidelines, and internal operational procedures. Stay informed on relevant foreign and local regulatory guidelines to ensure full compliance across daily operations. Prepare timely, accurate daily transaction logs, position summaries, and routine management reports. Promote teamwork, clear communication, and a collaborative, positive working environment. Assume other administrative tasks and ad-hoc responsibilities as directed by senior traders. Job Requirements Holds a Bachelor’s Degree in Finance, Economics, Financial Engineering, Business, or a related quantitative field. Holds PKMC license 6 years or more of working experience in related field Exhibits strong numerical agility, high attention to detail in fast-paced market environments, strong integrity, and clear communication skills. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1406,"slug":1407,"title":12,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":873},56699,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-12",{"id":1409,"slug":1410,"title":1411,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":640},56700,"executive-operations-amp-customer-service-nationwide-hong-leong-bank-berhad","Executive - Operations & Customer Service (Nationwide)",{"id":1413,"slug":1414,"title":1415,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1416},56701,"executive-personal-financial-services-product-management-amp-acquisition-hong-leong-bank-berhad","Executive - Personal Financial Services (Product Management & Acquisition)","If you are looking to excel and make a difference, take a closer look at us… This role will be responsible in the development and growth of the issuing payments products. Particularly on credit cards under the segment of mass & emerging affluent. Functional (job responsibilities) Product manager for Affluent & Co-Brand credit cards segment. Responsibilities include end-to-end management; development and growth of the products – P&L management, flow of acquisition for all bankwide sales channels of the products, design\u002Fimprovise new initiatives to better serve customers’ needs. This role must be comfortable to working in an agile environment, across multiple teams and working with all levels within or out of the organization, including with\u002Fon digital enhancements\u002Ftransitions from the Bank to get results independently. This role will be responsible in assisting the Payments Product Manager to develop and grow the issuing payments products for the affluent & Co-Brand segment including lifecycle from end-to-end. This involves direct vendor management, streamlining operational workflows, and serving as the lead for resolving complex credit card-related issues to ensure seamless service delivery. This role to be focused on customer-centric innovation to continuously design and improvise product initiatives based on market trends and data to better serve evolving customer needs and improve retention. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1418,"slug":1419,"title":1420,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1421},56702,"executive-business-channels-sales-support-hong-leong-bank-berhad","Executive - Business Channels (Sales Support)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Acquire data from various sources within the bank and maintain databases. Gather, understand and document details business requirements using appropriate tools and techniques. Ensure efficient and effective data tracking and monitoring Analyze information thoroughly and ensure accurate data provided to the management to make an effective decision. Responsible for report tracking process and assist in preparation of presentation slides, if needed. Organizational (organizational responsibilities) Collaborate and build strong working relationships with various internal stakeholders; Wealth Investment and product teams, PFS compliance, Sales Channels, HR L&D, Marke,ting & Communications and Operation. Support and assist BWD in audit and compliance matters related to Wealth Learning, Licensing and Performance Management, in line with the Bank’s internal policy, standard and procedures and other regulatory requirements. Education\u002FQualification A bachelor's or associate's degree in marketing, business, or a related field or a related field from any recognized university. Experience Experience in administration and high-volume office work may be advantageous. Special Skills Strong analytical, organizational, and time management skills. Excellent commercial acumen, analytical and interpersonal skills. Able to make independent decisions with minimal supervision. The ability to multitask and quickly switch your focus. Highly motivated and result-driven Computer literacy, IT skills, and typing skills. Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint) About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1423,"slug":1424,"title":1425,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1426},56703,"executive-regional-wealth-management-graduate-trainee-hong-leong-bank-berhad","Executive - Regional Wealth Management (Graduate Trainee)","If you are looking to excel and make a difference, take a closer look at us… Program Overview The 12-month Regional Wealth Management (RWM) Graduate Trainee Program is designed to provide you with a comprehensive learning experience, enabling you to gain invaluable insights into the world of Wealth Management. Through a series of job rotations across Priority Banking Centers and the service teams, you will develop a holistic understanding of our operations, products and services, preparing you for a successful career within Wealth Management. Program Structure: Structured 12-month program with hands-on experience and exposure to different business units (Relationship Management, Client Services & Advisory) Mentoring and guidance from industry experts, nurturing your professional growth At the end of the program, you will be deployed either as a Priority Banking Relationship Manager (sales) or a Priority Banking Service Manager (non-sales). We are looking for someone with Degree in any related field with a min CGPA of 3.2 and above, or Diploma holders with less than 2 years with relevant working experience Passion to succeed in a Wealth Advisory and Client Relationship Management career within Wealth Management Strong relationship management skills and problem-solving abilities Other factors for consideration during interview process include examples of Driving for results Consistency in performance Seeking win-win relationships Demonstrating courage and humility Taking ownership and make things happen. Leadership demonstrated through extra-curricular activities. What’s next: Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1428,"slug":1429,"title":1430,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1431},56704,"executive-anti-money-laundering-analyst-aml-hong-leong-bank-berhad","Executive, Anti Money Laundering Analyst (AML)","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities: Functional (job responsibilities) Support ongoing reviews on customer profiles and perform updates on critical mandatory information to allow the assessment of Customer Risk Rating. Liaise with branches and various departments to ensure compliance to the relevant internal policies and requirements on data hygiene and normalizing efforts. Performing review on new\u002Fexisting customer profile maintenance to provide checker \u002F approvals. Ensuring discretion in handling confidential customer information and documents. Adopting and implementing the best practices to improve governance and service level relating to branch operations. Reporting of suspicious activities during transaction monitoring through Internal escalation. Performing assessment in name screening of customers before on-boarding. Jobholder Requirements Malaysian citizen. Education\u002FQualification Diploma, Advanced\u002F Higher\u002F Graduate Diploma, Bachelor’s Degree in Finance, Accountancy, Banking, Actuarial Science, Science & Mathematics or equivalent. Experience\u002FRequirements Candidates with 1 year and above work experience in the related field as well as fresh graduates are invited to apply. Knowledge of consumer banking products and services as well as regulations governing the consumer banking business and products is a plus. Possess good business sense, strong analytical skills and able to work under minimum supervision. Good written and oral communication skills and ability to work effectively with people at different levels of the organization. Willing to commute to Damansara City \u002F OUG What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1433,"slug":1434,"title":1435,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1436},56705,"executivesenior-executive-wholesale-credit-operations-hong-leong-bank-berhad","Executive\u002FSenior Executive, Wholesale Credit Operations","If you are looking to excel and make a difference, take a closer look at us… To check and ensure accuracy and timely issuance of all type letter (Letter(s) of Offer\u002FSupplementary Letter(s) of Offer\u002FLetter(s) of Notification\u002FReview Letter(s) and promoting good and prompt services. To prepare LO\u002FSLO\u002FLN\u002FLR upon receipt of approved credit application from ARMs. To ensure all terms and conditions imposed as per approved CA\u002FCR are transcribed into the LO\u002FSLOLN\u002FLR. To ensure LO\u002FSLO\u002FLN\u002FLR prepared are accurate, complete and in compliance with the policies. To assist team leader to ensure that the deadlines for the preparation of the offer letters are met. To ensure TAT for LO\u002FSLO\u002FLN\u002FLR issuance are met. Access to LOAD$ for maintaining & checking pre-approved HP limit. Access to AS400 (HOINQMENU) & SCLAS for viewing, checking of customer information to perform the job. Job Requirements: Education\u002FQualification Bachelor's Degree or equivalent holder. 3 years and above related experience of credit documentation. Experience\u002FSkills Strong communication and interpersonal skills Knowledge in land laws\u002FCompanies Act or credit documentation is preferable About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1438,"slug":1439,"title":1430,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1431},56706,"executive-anti-money-laundering-analyst-aml-hong-leong-bank-berhad-2",{"id":1441,"slug":1442,"title":1443,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1444},56707,"executive-personal-financial-services-business-campaigns-amp-analytics-hong-leong-bank-berhad","Executive, Personal Financial Services (Business Campaigns & Analytics)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Apply quantitative methods to manage and analyze large datasets, conduct analysis, formulate insights, and summarize findings for management. Utilize SQL, SAS, R, Python, and other analytical tools to design analyses and measure key metrics. Use data mining techniques and programming skills to build analytics models to identify business opportunities and improve predictive ability. Support product teams to identify acquisition and sales growth opportunities and develop strategies to increase sales, profitability, customer retention, and cross-sell through marketing campaigns & analytics. Translate business requirements into conceptual, logical, and physical data models. Must also understand and articulate the processes, concepts, and components of Leads, Channel & Campaign Management. Organizational (organizational responsibilities) · To ensure alignment to the Division and Bank’s strategic intent and goals for each Financial Year. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1446,"slug":1447,"title":1448,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1449},56708,"graduate-trainee-investment-counsellor-hong-leong-bank-berhad","Graduate Trainee Investment Counsellor","If you are looking to excel and make a difference, take a closer look at us… Program Overview The 12-month Regional Wealth Management (RWM) Graduate Trainee Program is designed to provide you with a comprehensive learning experience, enabling you to gain invaluable insights into the world of Wealth Management. Through a series of job rotations across Research and Product teams, you will develop a holistic understanding of our operations, products and services, preparing you for a successful career within Wealth Management. Program Structure: Structured 12-month program with hands-on experience and exposure to different business units Mentoring and guidance from industry experts, nurturing your professional growth At the end of the program, you will be deployed as an Investment Counsellor We are looking for someone with Degree in any related field with a min CGPA of 3.2 and above, or Diploma holders with less than 2 years with relevant working experience Passion to succeed in a Wealth Advisory career within Wealth Management Strong relationship management skills and problem-solving abilities Other factors for consideration during interview process include examples of Driving for results Consistency in performance Seeking win-win relationships Demonstrating courage and humility Taking ownership and make things happen. Leadership demonstrated through extra-curricular activities. What’s next: Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1451,"slug":1452,"title":1453,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1454},56709,"graduate-trainee-program-business-amp-corporate-banking-sme-banking-hong-leong-bank-berhad","Graduate Trainee Program - Business & Corporate Banking (SME Banking)","If you are looking to excel and make a difference, take a closer look at us… Program Overview Our Graduate Trainee (GT) programs are developed for specific business divisions and are uniquely tailored in collaboration with business leaders. The GT programs serve to develop subject matter experts within their selected divisions, with the aim of creating a holistic young banker at the end of each program. We are currently hiring Graduate Trainees for Business & Corporate Banking. Program Framework GT Programs typically consist of 3 rotations across various departments within the division, supported by coaching from line managers. The first rotation includes on-boarding, attachment to a department and training including professional certifications. Training continues in the second and third rotation, together with any further exams for certification, during which there will be further opportunities to widen your depth of knowledge in your chosen program. Eligibility Fresh graduates with a minimum CGPA 3.2 or 2nd Class Upper and its equivalent Other factors for consideration during interview process include examples of Driving for results Consistency in performance Seeking win-win relationships Demonstrating courage and humility Taking ownership and make things happen Leadership demonstrated through extra-curricular activities Thank you for considering HLB as your preferred employer and we look forward to receiving your application soon. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1456,"slug":1457,"title":1458,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1459},56710,"graduate-trainee-rwm-sales-strategy-and-intelligence-hong-leong-bank-berhad","Graduate Trainee RWM Sales Strategy and Intelligence","If you are looking to excel and make a difference, take a closer look at us… Program Overview The 6-month Regional Wealth Management (RWM) Graduate Trainee Program is designed to provide you with a comprehensive learning experience, enabling you to gain invaluable insights into the world of Wealth Management in Banking. Through a series of job attachment & deployment across Hong Leong Wealth management, you will develop a holistic understanding of our operations, products and services, preparing you for a successful career within Wealth Management. Program Structure: Structured 6-month program with hands-on experience and exposure to Wealth Management Business Mentoring and guidance from industry experts, nurturing your professional growth At the end of the program, you will be deployed as a Executive in Sales Strategy and Intelligence We are looking for someone with Degree in any related field with a min CGPA of 3.2 and above, or Diploma holders with less than 2 years with relevant working experience Passion to succeed career in Wealth Management Strong relationship management skills and problem-solving abilities Other factors for consideration during interview process include examples of Driving for results Consistency in performance Seeking win-win relationships Demonstrating courage and humility Taking ownership and make things happen. Leadership demonstrated through extra-curricular activities. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1461,"slug":1462,"title":1463,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1464},56711,"global-markets-risk-specialist-1-year-contract-hong-leong-bank-berhad","Global Markets Risk Specialist (1-Year Contract)","If you are looking to excel and make a difference, take a closer look at us… Job Overview We are seeking a highly analytical and driven Risk Specialist for a 1-year contract (with potential for extension based on project milestones) within our Global Markets Risk team. The successful candidate will play a pivotal role in driving the Murex Upgrade Project across all lifecycle stages, focusing on the seamless configuration, validation, and optimization of Market Risk setups within the Murex risk modules. Roles & Responsibilities Configuration & System Validation: Prepare, configure, and validate all necessary static data and risk limit setups within Murex Limit Controller (MLC) , ensuring precise alignment with design documentation , verifying the integration of historical system fixes , and validating Market Risk reports to guarantee data integrity. Test Planning & Execution: Define, prepare, and execute a robust suite of end-to-end test cases (SIT, UAT, Dress Rehearsal) to thoroughly validate Market Risk configurations , while investigating data variances and collaborating with vendors and IT teams to resolve system defects. Process Optimization & Automation: Analyze current Market Risk workflows to propose optimized, cost-effective alternative solutions and automate process workflows within the Murex\u002FMLC ecosystem to drive operational efficiency. Project Coordination, Migration & Governance: Track and report weekly project progress across the Market Risk user group , manage key stakeholder and vendor dependencies , execute the migration \"Run Book\" during Go-Live , and maintain meticulous documentation throughout the project lifecycle. Knowledge Transfer & Mentorship: Mentor and upskill permanent Market Risk team members to ensure a seamless operational transition post-Go-Live. Job Requirements & Qualifications Bachelor’s degree or higher in Financial Engineering, Quantitative Finance, Finance, Mathematics, Statistics, or a related quantitative field. Minimum of 3–5 years of professional experience in Market Risk Management or as a Business Analyst within a Global Markets environment. Proven track record of participating in large-scale system implementations or upgrades (ideally Murex upgrade cycles). Strong hands-on experience with the Murex platform, specifically with Murex Limit Controller (MLC) , alongside a deep understanding of Market Risk concepts including VaR, Expected Shortfall, Greeks, Stress Testing, and Risk Limit frameworks. Proficiency in data analysis, writing test cases, system validation, and utilizing defect tracking tools like JIRA , with familiarity in workflow automation, SQL, or scripting tools being highly advantageous. Excellent analytical and troubleshooting skills to resolve complex data and variance issues under tight project deadlines. Strong interpersonal and communication skills to effectively bridge the gap between business users, internal IT, and external system integrators , combined with the ability to work independently in a fast-paced environment. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1466,"slug":1467,"title":1468,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1469},56712,"graduate-trainee-islamic-wealth-relationship-manager-hong-leong-bank-berhad","Graduate Trainee Islamic Wealth Relationship Manager","If you are looking to excel and make a difference, take a closer look at us… Program Overview The 12-month Regional Wealth Management (RWM) Graduate Trainee Program is designed to provide you with a comprehensive learning experience, enabling you to gain invaluable insights into the world of Islamic Wealth Management. Through a series of job rotations across Hong Leong Islamic Bank and Commercial Branches, you will develop a holistic understanding of our operations, products and services, preparing you for a successful career within Wealth Management. Program Structure: Structured 12-month program with hands-on experience and exposure to different business units (Client Services & Advisory) Mentoring and guidance from industry experts, nurturing your professional growth At the end of the program, you will be deployed as an Islamic Wealth Relationship Manager We are looking for someone with Degree in any related field with a min CGPA of 3.2 and above, or Diploma holders with less than 2 years with relevant working experience Passion to succeed in a Wealth Advisory and Client career within Wealth Management Strong relationship management skills and problem-solving abilities Other factors for consideration during interview process include examples of Driving for results Consistency in performance Seeking win-win relationships Demonstrating courage and humility Taking ownership and make things happen. Leadership demonstrated through extra-curricular activities. What’s next: Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1471,"slug":1472,"title":1473,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1474},56713,"graduate-trainee-program-business-corporate-banking-hong-leong-bank-berhad","Graduate Trainee Program - Business Corporate Banking","If you are looking to excel and make a difference, take a closer look at us… Program Overview Our Graduate Trainee (GT) programs are developed for specific business divisions and are uniquely tailored in collaboration with business leaders. The GT programs serve to develop subject matter experts within their selected divisions, with the aim of creating a holistic young banker at the end of each program. We are currently hiring Graduate Trainees for Business & Corporate Banking. Program Framework GT Programs typically consist of 3 rotations across various departments within the division, supported by coaching from line managers. The first rotation includes on-boarding, attachment to a department and training including professional certifications. Training continues in the second and third rotation, together with any further exams for certification, during which there will be further opportunities to widen your depth of knowledge in your chosen program. Eligibility Fresh graduates with a minimum CGPA 3.2 or 2nd Class Upper and its equivalent Malaysian citizen only Other factors for consideration during interview process include examples of : Driving for results Consistency in performance Seeking win-win relationships Demonstrating courage and humility Taking ownership and make things happen Leadership demonstrated through extra-curricular activities Thank you for considering HLB as your preferred employer and we look forward to receiving your application soon. What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1476,"slug":1477,"title":1478,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1479},56715,"group-sales-manager-personal-financial-services-personal-loan-central-hong-leong-bank-berhad","Group Sales Manager - Personal Financial Services (Personal Loan - Central)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Supervise and review sales managers performance and goals based on their monthly output. Closely monitor and track team’s sales productivity to ensure optimal performance. Plan and execute team sales plans in order to achieve the monthly and annual acquisition targets. Plan, set, and ensure monthly sales targets assigned to each Sales Managers are achieved. Lead and motivate team members to achieve their respective individual Key Result Area (KRA) targets. Work closely with Sales Manager to guide new recruits and existing Personal Loan staff. Managerial (team\u002Fgroup responsibilities) Ensure all new recruits and existing PLS are well trained and competent to handle sales enquiries, loan submissions and closing Lead and motivate Sales Managers and team members to achieve their respective individual KRA targets To plan, set and ensure monthly sales target by Individual Sales Executive is achieved Assist Sales Managers in coaching and developing Sales Executives to enhance their Product Knowledge and selling skill to create a highly charged and aggressive sales team To cultivate a professional working atmosphere that encourage career development and reduce staff attrition To liaise with VOC to handle\u002Fresolve customers’ complaints timely and efficiently Ensure compliance in all internal and external dealings Organizational (organizational responsibilities) Ensure compliance and consistency with Bank’s policy in Personal Loan acquisition effort To ensure team’s headcount requirements are met To cultivate strong customer service culture and awareness among Sales Executives To ensure sales productivity and cost management are aligned with the bank’s directions For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1481,"slug":1482,"title":1483,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1484},56716,"head-marketing-amp-communication-brand-and-wealth-marketing-hong-leong-bank-berhad","Head - Marketing & Communication (Brand and Wealth Marketing)","If you are looking to excel and make a difference, take a closer look at us… The Head of Brand and Wealth Marketing is a high-impact leadership role responsible for architecting and executing the end-to-end growth strategy for the bank’s affluent and high-net-worth client base. Reporting to the Chief Marketing Officer (CMO), the role serves as the primary marketing strategist for the Retail Wealth Management (RWM) division, bridging the gap between product development and client experience. The role focuses on defining distinct customer personas—ranging from Priority to Private Banking—and enhancing the bank’s Customer Value Proposition through exclusive strategic partnerships and high-tier branding. This position supports business and market share growth by creating a seamless, \"premium\" customer journey that positions the organization as a preferred partner and thought leader in the wealth management space. This role requires strong collaboration with senior management of HLBB and HLISB to develop Wealth Segment Strategy. Job Responsibilities: Lead, plan, and execute the overall Wealth Segment Strategy, bridging traditional brand initiatives with progressive digital-first experiences to elevate premium market positioning. Develop and lead multi-channel client engagement strategies across segments, encompassing high-end communications, lifestyle\u002Fwealth events, experiential marketing, and tailored brand promotions. Optimize and transform end-to-end customer journeys and channel touchpoints (including onboarding, digital lifecycle engagement, and retention) to maximize customer lifetime value. Build Wealth Segment Customer Value Propositions (CVP)s, through identification and forming of strategic partnerships and collaboration. Design and execute marketing strategies and plans that support key wealth portfolios and growth engines such as investments, insurance and premium deposit accounts. Custodian for wealth branding, driving the development, preservation and modern evolution of the wealth brand's positioning and visual identity across all platforms. Wealth Marketing communications including implementation of a sustained brand awareness and customer engagement calendar. Drive E2E marketing campaigns from conceptual planning and creative development through to execution, internal alignment, data reporting, and performance optimization. Align, coordinate and plan Wealth marketing initiatives with Product, Operations, Finance, Sales and Distribution teams to drive effective execution and targeted business results. Ensure all marketing projects are in full compliance of all regulatory, legal and compliance Managerial (team\u002Fgroup responsibilities) Exceptional leadership skills to guide a diverse team, foster strong teamwork within the Regional Wealth Marketing Team, and build collaborative cross-functional relationships across different departments. Organizational (organizational responsibilities) Excellent commercial acumen, strategic & forward-thinking mindset, with strong analytical abilities to translate consumer insights and digital metrics into successful marketing initiatives. Strong capability to navigate regulatory guidelines and a deep understanding of current consumer market trends. Requirements: Education\u002FQualification Bachelor’s degree in Business Administration, Finance, Marketing, or a related field. Experience At least 10 years of progressive experience in brand management, customer segmentation, and strategic marketing. Experience across diverse consumer-facing industries such as Premium Banking, Luxury\u002FFashion Retail, Hospitality, Premium Services, or FMCG is highly welcome. Strong experience in targeting High-Net-Worth (HNW) or affluent customer segments including proven track record in executing and curating high-end lifestyle events, experiential marketing, or wealth-related engagements. Proven experience in driving digital transformation within a marketing function, including the modernization of traditional marketing channels into digital-first ecosystems, leveraging data analytics to deliver highly personalized digital campaigns Past experience in establishing and managing strategic partnerships and cross-brand alliances to drive customer acquisition or loyalty. Posses stellar interpersonal and communication skills to influence and align with stakeholders at all senior leadership levels. Highly motivated, result-driven, innovative, creative, and agile in a fast-paced environment. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1486,"slug":1487,"title":1488,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1489},56717,"head-operations-compliance-amp-risk-hong-leong-bank-berhad","Head - Operations Compliance & Risk","If you are looking to excel and make a difference, take a closer look at us… Overview: As the Head of Operations Compliance & Risk, you will be a key leader responsible for establishing a robust first line of defense within Group Operations division (GO). You will oversee critical functions including compliance and operational risk to ensure the Bank's processes and controls are secure and aligned with regulatory standards. Additionally, this role involves advising business units on regulatory requirements and governing operational risk that may arise from inadequate processes, people, systems, or external events. The successful candidate will report to the Head of Group Operations. Key Responsibilities and Accountabilities: Functional (job responsibilities) Operations Compliance Implements the Bank's Compliance frameworks, reviews, and updates policies and procedures to ensure they comply with legal and regulatory requirements. Acts as the single point of contact for all compliance matters related to GO, in consultation with Group Compliance. Drives and facilitates compliance awareness initiatives to build a strong compliance culture across GO. Takes overall responsibility for the completion of compliance self-assessments for GO. Ensures timely and accurate regulatory reporting and escalates any compliance issues to management and Group Compliance. Works closely with Group Compliance to ensure new legislation and regulations applicable to GO are implemented in a timely manner. Operational Risk Implements the Operational Risk Management process to identify and measure risks, and proposes new controls and risk mitigation plans. Provides oversight of the risk profile by reviewing Risk and Control Self-Assessments (RCSA) and self-audit checks to ensure the effectiveness of existing controls. Reviews audit reports to identify root causes and implements controls to prevent similar occurrences. Tracks the effectiveness of controls and reports significant operational risks or losses to management. Jobholder Requirements Malaysian citizen. Education\u002FQualification A Degree in Accounting, Finance, Banking, Economics, or Law, or a related discipline is required. Certification or qualification in compliance, risk, and governance is a plus. Experience\u002FRequirements 10 years and above managerial experience in a banking and financial Institution with responsibility for managing compliance or legal risk, banking operations, operational risk management and process governance. Knowledge of legislative aspects\u002Fregulatory requirements of banking and financial institutions and banking products is a key requirement. Demonstrable ability to effectively communicate, both orally and in writing, through all levels of the organization. Good analytical, critical thinking and leadership skills, with the ability to see the big picture without losing attention to detail. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1491,"slug":1492,"title":1493,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1494},56719,"head-forex-amp-dual-currency-investments-products-hong-leong-bank-berhad","Head, Forex & Dual Currency Investments Products","If you are looking to excel and make a difference, take a closer look at us… As the Head of FX and DCI, you will hold a pivotal regional leadership position tasked with driving the overarching strategy, growth, and P&L performance for our Foreign Exchange and Dual Currency Investment portfolios. Spanning the complete wealth continuum—from Personal Financial Services (PFS) and Priority Banking in Malaysia to Private Banking (PB) across both Malaysia and Singapore—this role demands a visionary approach. Your primary mandate is to elevate FX into a core revenue engine by commercializing foreign currency solutions and aggressively scaling DCI volumes through precise strategic execution across all client segments. Key Responsibilities Drive Regional P&L and Commercial Growth Revenue Leadership: Champion ambitious revenue and volume growth objectives for the FX and DCI product suites across the Malaysia and Singapore markets. FX Strategy & Acceleration: Establish FX as a premier revenue generator by capitalizing on market opportunities and expanding the Foreign Currencies book across the PFS, Priority, and Private Banking channels. DCI Market Expansion: Accelerate DCI penetration and volume expansion via precision-targeted product positioning, innovative portfolio structuring, and robust cross-selling initiatives. Strategic Execution & Lifecycle Management Campaign Conceptualization: Design, execute, and monitor high-impact marketing and sales campaigns uniquely calibrated for the nuances of Retail, Priority, and Private Banking clientele. Rollover Desk Optimization: Enhance the efficiency and strategic deployment of the rollover desk to boost client retention, stimulate reinvestments, and secure recurring DCI revenue streams. Tailored Product Structuring: Architect bespoke FX and DCI offerings in close collaboration with Global Markets, ensuring products are precisely aligned with the diverse risk appetites and financial sophistication levels across the spectrum—from standard retail consumers to ultra-high-net-worth (UHNW) individuals. Stakeholder Synergy & Ecosystem Integration Cross-Functional Synergy: Forge strong partnerships with Segment Heads, Relationship Management teams, and Digital Banking leaders to seamlessly integrate FX and DCI solutions into routine client advisory and digital touchpoints. Retail Ecosystem Leveraging: Collaborate extensively with the broader PFS organization to harness existing retail banking infrastructure and digital platforms, effectively scaling products for the all segments. Global Markets, Treasury & Product Alignment: Work in lockstep with Global Markets, Wealth Product Specialists, and Business Finance to guarantee competitive market pricing, maintain a robust product pipeline, and ensure flawless trade execution. Key Performance Indicators (KPIs) Achievement of total FX and DCI revenue against established regional targets for Malaysia and Singapore. Year-over-year growth metrics for the Foreign Currencies book and the active DCI client base. Transaction volume and digital penetration rates for FX solutions . Optimization of the rollover efficiency rate and overall portfolio retention metrics for DCI products. Job Requirements Education & Certifications: A Bachelor's or Master's degree in Finance, Economics, Business Administration, or a related quantitative discipline. Professional certifications such as CFA or relevant regulatory qualifications are highly advantageous. Extensive Industry Experience: A minimum of 10 to 15 years of progressive experience within the financial services sector, with a dedicated focus on Wealth Management, Global Markets, or Treasury operations. Technical Domain Expertise: Deep, specialized knowledge of Foreign Exchange (FX) dynamics, Dual Currency Investments (DCI), structured products, and derivative pricing, coupled with a strong understanding of market risk. Proven Leadership & P&L Ownership: A demonstrable track record in a strategic role, showing success in managing regional P&L, driving commercial growth, and scaling product portfolios across distinct wealth segments. Strategic Vision & Execution: Strong analytical capabilities to interpret market trends and translate them into actionable, high-impact marketing and sales strategies tailored for diverse client profiles. Exceptional Stakeholder Management: Superior interpersonal and negotiation skills, with the proven ability to foster alignment and collaborate effectively with key internal partners such as Global Markets, Treasury, and varied banking segment heads. Regulatory Acumen: Comprehensive understanding of the financial regulatory landscapes, compliance frameworks, and governance standards in both Malaysia and Singapore will be beneficial. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1496,"slug":1497,"title":1498,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1499},56720,"head-sales-management-amp-productivity-hong-leong-bank-berhad","Head, Sales Management & Productivity","If you are looking to excel and make a difference, take a closer look at us… The Head, Sales Management & Productivity will be responsible for leading and driving sales management and productivity plans for the affluent segment. This role will oversee the development and implementation of strategies to grow wealth business, increase team productivity\u002Fproduct participation\u002Fwealth penetration and client acquisition. The ideal candidate will have extensive experience in sales management, sales discipline management, portfolio management, and a deep understanding of the wealth management industry. Job Responsibilities: Develop and implement sales management and sales discipline strategies and initiatives. Support the sales leaders in providing coaching tools, feedback and development tools to ensure optimal performance and productivity. Develop sales operating rhythm and sales hurdle plan Build a structured pipeline and sales tracking management framework. Collaborate with other departments to develop and launch new sales approaches\u002Ftools and differentiated KYC conversation to help RMs to deepen the relationship with clients Monitor and analyze sales productivity, product participation, wealth penetration, portfolio growth, and client satisfaction to identify opportunities for improvement and implementation of necessary changes. Develop and actively manage the client portfolio management framework to increase clients’ product holdings Develop and implement training and development programs for the sales team to enhance their skills and knowledge Stay-up-to date with industry trends, competitive landscape, and emerging technologies to identify opportunities for growth and innovation Job Requirements: Malaysian citizen Bachelor's degree in Business Administration, Finance, Marketing & any related field. Minimum of 8-10 years of experience in sales management, portfolio management, or a related field in the wealth management industry Strong passion in wealth management business and to contribute the skills and knowledge to motivate and inspire team members to achieve higher goals. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and partners. Strong analytical and problem-solving skills, with the ability to identify and implement solutions to complex issues together with strong business acumen and financial management skills What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1501,"slug":1502,"title":1503,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1504},56721,"head-fraud-detection-cards-authorization-amp-analytics-hong-leong-bank-berhad","Head, Fraud Detection, Cards Authorization & Analytics","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Responsible for overall Authorization & Operation Improvements in analysis, planning, organizing, implementing and monitoring to ensure consistent outstanding service with continual improvement. Manage & oversee shift schedule of Authorization unit to handle 24x7 daily operations to achieve a higher standard in accordance to the overall company targets and strategic plan. Ensure Authorization team exercises due diligence in upholding all Service Level Agreements (SLAs) and operational TATs for Authorization, Detection and other operational functions assigned to the team Ensure all the Authorization Standard Operating Procedures & Policies (SOPP) are adhere to and maintain unhindered operations of authorization meeting all department objectives. Lead the initiatives to increase the effectiveness and efficiency of Operational Support Services, through improvements to each function as well as coordination and communication between support and business functions. Play a significant role in long-term planning, including an initiative geared toward operational excellence Manage fraud loss against sales ratio within management threshold. Ensure identified fraud trends and patterns are disseminated immediately and effectively to all authorization and proper pro-active monitoring mechanics are in place for early detection. Ensure highest levels of compliance culture (for regulatory, brand and bank policies & procedures) Analysis on fraud trends observed on Credit Card & Debit Card and subsequent adjustments on Fraud detection rules overlaid with management customer experience. Ongoing periodic reviews are necessary in order to gauge the effectiveness on the fraud rules in managing card fraud rules whilst minimally impacting customer experience. Analysis on fraud MOs for internet banking fraud cases, coupled with intelligence derive from Internet Banking Taskforce – towards better detection and protection against online fraud scams under internet banking. Ongoing periodic reviews are necessary in order to gauge effectiveness in mitigating internet banking fraud exposure of the bank and its customers whilst also cognizant of the customer’s digital banking experience. Analysis and managing of authorization usage performance, in close collaboration with the Business team and the card schemes, to meet ad\u002F or exceed the minimum approval thresholds set by the bank’s direction through the means of active participation in system enhancement drives for cards and internet banking. An added benefit would be the gradual reduction in reliance on manual processes being undertaken by the Fraud and Authorization teams. To defines and ensure card authorization strategy is optimized at minimum of best market practices and in accordance to business regulations. To perform rule writing and propose efficient Real Time Fraud detection strategy changes in according to fraud case trend and dispute resolution behavior to mitigate dispute loses. Exercise prudent credit and fraud judgement in evaluating Authorization requests. Ensure discretion exercised by Authorization team is within their assigned approval authority as laid out in the Approval Matrix. Maintain proper records & audit trails for all work related matters, source documents and manuals. Participate in all projects, system enhancements and initiatives on new product launches and any related programs that affect Authorization and Fraud Detection systems. Collate data and prepare MIS for analysis on authorization performance (balancing risk factors & customer experience expectations) Prepare monthly reports for management and business review Responsible for 24x7 Falcon & AAOP Fraud Alert performance of Authorization team Maintain strong liaison and working relationship with authorities, regulatory bodies, card schemes and industry players Liaison with IT system support administrators on availability and performance of authorization & fraud detection systems Liaison with payment card associations (Visa, MasterCard and PayNet) on authorization and fraud Liaison with application service providers (FICO, RSA and Infinitium Solutions) on authorization and fraud Ensure all incoming service requests and VOCs are managed and tracked in a timely manner Any other tasks assigned from time to time Education\u002FQualification Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Business Studies \u002F Administration \u002F Management \u002F Finance \u002F Accountancy \u002F Banking or equivalent. Experience Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree Required skill(s): MS Excel, MS Office, MS Word. At least 5 year(s) of working experience in the related field is required for this position. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1506,"slug":1507,"title":1508,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1509},56722,"manager-marketing-amp-communications-wealth-proposition-amp-partnerships-hong-leong-bank-berhad","Manager - Marketing & Communications (Wealth Proposition & Partnerships)","If you are looking to excel and make a difference, take a closer look at us… Are you a lifestyle marketer, brand strategist, or partnership architect with strong understanding what drives the modern, high-net-worth consumer? We are looking for a Wealth Proposition & Partnership Manager to redefine the luxury customer journey for our most exclusive client tiers. You will be building an aspirational lifestyle ecosystem. You will be the mastermind behind our premium brand identity, securing high-profile strategic partnerships (think luxury lifestyle, fine dining, elite travel, and exclusive art) to create an unmatched customer value proposition. Job Responsibilities: Define and deep-dive into luxury consumer personas - from our affluent trendsetters to our Ultra-High-Net-Worth private clients—curating specialized journeys for across Private Bank, HLB Priority and Branch Wealth Distribution. Curate Strategic Partnerships - Source, pitch, and secure exclusive collaborations with premium global and local lifestyle brands to elevate our client benefits and rewards program. Act as the brand guardian for our Wealth division. You’ll craft high-end content strategies, thought-leadership pieces, and sophisticated communications that position the bank as a premier lifestyle and financial partner. Lead 360-degree creative campaigns from concept to execution across premium media channels, digital platforms, and exclusive events. Bridge the gap between our luxury brand vision and our internal product, sales, and distribution teams to bring seamless, premium client experiences to life. Own the luxury roadmap and shape how affluent consumers interact with our brand across Malaysia. Build relationships with top-tier luxury brands, industry icons, and elite partners. Job Requirements: Malaysian citizen Bachelor’s degree in Marketing, Business Administration or a related field. 5 to 8 years of experience managing premium or luxury brands, customer segmentation, or high-tier experiential marketing. Sound experience in executing effective micro-marketing campaigns or wealth-related engagements. You have a proven track record of pitching, closing, and managing high-value strategic partnerships. You possess sharp commercial acumen, a forward-thinking mindset, and a deep appreciation for premium aesthetics and storytelling. You are agile, self-driven, and highly collaborative, capable of managing complex projects and aligning with cross-functional teams. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1511,"slug":1512,"title":1513,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1514},56723,"head-branch-network-innovation-and-transformation-hong-leong-bank-berhad","Head, Branch Network Innovation and Transformation","If you are looking to excel and make a difference, take a closer look at us… Functional (Job Responsibilities) Format Portfolio Innovation & Optimization: Architect and drive a multi-format physical network strategy that modernizes traditional footprints. Focus on shifting the portfolio toward next-generation, flexible formats (e.g., Meet@HLB, Non-Cash Service Hubs\u002FSAH) to maximize community engagement, optimize unit economics, and improve overall network agility. Transformation P&L & Commercial Accountability: Take direct financial ownership of the transformed ecosystem's business outcomes. Define, track, and optimize the Profit & Loss (P&L) metrics for next-gen formats, ensuring that footprint transformations directly translate into lower Cost-to-Income Ratios (CIR), increased customer acquisition, and maximized cross-sell revenue. Next-Gen Format Scaling Strategy: Define the blueprint, conceptual framework, and micro-market viability strategies for innovative concepts like Meet@HLB. Partner with cross-functional deployment teams to guide the scaling of these formats within community and lifestyle hubs (e.g., lifestyle malls, grocers, residential corridors) to maximize digital-first customer acquisition. Legacy Footprint Transformation: Identify underperforming or traditional branch profiles and lead their strategic transformation. Re-engineer traditional operating structures by removing manual, high-cost teller\u002Fvault processes and re-profiling legacy spaces into lean, automated, service-driven digital hubs. (Note: This excludes the execution of physical branch closures). Phygital Service Integration: Collaborate heavily with digital banking and technology teams to bridge the gap between physical spaces and digital solutions. Ensure automated 24\u002F7 Self-Service Kiosks, paperless in-branch tablet architectures, and assisted-digital features migrate up to 88% of traditional counter capabilities flawlessly. Transformation Velocity & Pipeline Governance: Oversee the operational transformation project pipeline. Drive cross-functional agility to achieve highly accelerated transformation timelines (e.g., a 4-month remodeling\u002Fconversion cycle compared to traditional 9-month delivery cycles). CAPEX, ROI & Financial Guardrails: Establish strict financial modeling guardrails and investment business cases. Track CAPEX utilization against rigorous Return on Investment (ROI) targets, ensuring every transformation initiative achieves its projected payback period and commercial efficiency goals. Managerial (Team\u002FGroup Responsibilities) Cross-Functional Stakeholder Management: Fulfill the role of primary strategic liaison, bridging the gaps between Business Channel Management, Corporate Real Estate (CRE), Group Procurement, Risk, Compliance, and Frontline Sales Heads to ensure transformation alignment without absorbing direct physical facility management. Organizational (Organizational Responsibilities) Responsibility to our franchise – put HLB's long-term interests ahead of each unit's short-term gains. Respect the HLB culture & take an active role in the communities. Provide superior results for our shareholders. Education \u002F Qualification Bachelor’s Degree or Master’s Degree in Business Administration, Finance, Economics, Innovation Management, Spatial Analytics, Digital Transformation, or a heavily quantitative discipline. Experience \u002F Requirements Minimum of 10–12 years of progressive experience in Network Strategy, Retail Banking Innovation, Distribution Ecosystem Design, or Business Transformation. Strong Commercial & Financial Acumen: Proven experience managing or significantly influencing P&L metrics, financial modeling, CAPEX\u002FOPEX optimization, and commercial ROI tracking within a retail or retail banking distribution context. Proven track record of leading digital-to-physical (phygital) transformation projects, retail process re-engineering, or innovative customer journey designs. Industry Cross-Over Background: Highly preferred to have senior-level network strategy or retail transformation exposure within the Telecommunications sector (e.g., retail store footprint optimization\u002Fnetwork localization), Tier-1 FMCG, or Progressive Property Retail Groups known for disruptive customer experiences. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1516,"slug":1517,"title":1518,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1519},56724,"head-ecosystem-design-hong-leong-bank-berhad","Head, Ecosystem Design","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Format Portfolio Optimization: Architect and execute a multi-format physical network strategy that balances high-cost traditional branches against flexible, agile formats like Meet@HLB and Non-Cash Service Hubs (SAH) to ensure maximum community reach at optimal unit economics. Meet@HLB Scaling: Mastermind the end-to-end site identification, micro-market viability mapping, and rapid deployment of Meet@HLB formats within community hubs (e.g., lifestyle malls, grocers, residential corridors) to capture local footfall. Speed-to-Market Management: Drive the cross-functional project pipeline to achieve an aggressive 4-month launch timeline for new Meet@HLB locations compared to the standard 9-month traditional delivery cycle. Legacy Footprint Remodeling (SAH): Identify underperforming branches experiencing regulatory or community amalgamation deadlocks. Re-engineer their operating structures by eliminating manual teller\u002Fvault cost canters and re-profiling them into lean, service digital hubs. Phygital Service Integration: Collaborate with digital banking teams to ensure that automated 24\u002F7 Self-Service Kiosks, and paperless in-branch tablet architectures deliver 88% of traditional branch service capabilities flawlessly. CAPEX & CIR Governance: Establish strict financial modelling guardrails to hit unit-economic targets. Managerial (team\u002Fgroup responsibilities) Cross-Functional Stakeholder Management: Fulfill the role of primary strategic liaison, bridging the gaps between Business Channel Management, Corporate Real Estate (CRE), Group Procurement, Risk, Compliance, and Frontline Sales Heads. Organizational (organizational responsibilities) Responsibility to our franchise - put HLB’s long term interests ahead of each unit’s short-term gains. Respect the HLB culture & take an active role in the communities. Provide superior results for our shareholders. Education\u002FQualification Bachelor’s Degree or Master’s Degree in Business Administration, Economics, Real Estate Management, Spatial Analytics, Urban Planning, or a heavily quantitative discipline. Experience\u002FRequirements Minimum of 10–12 years of progressive experience in Network Strategy, Retail Site Expansion, or Distribution Ecosystem Design. Industry Cross-Over Background: Highly preferred to have senior-level network strategy exposure within the Telecommunications sector (e.g., retail store footprint optimization\u002Fnetwork localization) or Tier-1 FMCG\u002FProperty Retail Groups. Proven track record of managing massive capital expenditure (CAPEX) models and driving network restructuring programs yielding >30% operational cost efficiencies. Special Skills High proficiency in location intelligence software, geospatial analytics, and demographic data modeling tools. Deep knowledge of retail banking unit economics, asset optimization parameters, and the mechanics of branch profit-and-loss (P&L) dynamics. Strong negotiations and executive presentation skills necessary to influence senior management steering committees. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1521,"slug":1522,"title":1523,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1524},56725,"intern-regional-wealth-management-investment-research-amp-advisory-hong-leong-bank-berhad","Intern - Regional Wealth Management (Investment Research & Advisory))","Define your future at Hong Leong Bank Job Summary Support the Investment Research team in conducting comprehensive market and equity analysis, developing high-impact internal presentations, and gaining practical exposure across the broader wealth management ecosystem. Key Responsibilities Investment Research & Analysis: Assist Investment Research Managers with fundamental equity research and macroeconomic tracking to generate actionable investment insights. Presentation & Reporting: Prepare clear, data-driven presentation materials and research briefs for internal stakeholders and management updates. Wealth Management Exposure: Actively build expertise across diverse wealth management product lines, including mutual funds, structured investments, and fixed income instruments. Education\u002FQualification Undergraduate degree in Accounting, Banking, Investment, Finance, or a related field. Strong interest in global financial markets, equity research, and current macroeconomic trends. Enthusiastic about quantitative analysis, financial modeling, and evaluating investment opportunities. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1526,"slug":1527,"title":1528,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1529},56726,"intern-human-resources-campus-talent-acquisition-hong-leong-bank-berhad","Intern - Human Resources (Campus\u002F Talent Acquisition)","Define your future at Hong Leong Bank Recruitment Support Internship Scope The intern will have the exposure in the following areas: 1. Day-to-Day Recruitment Administration Basic screening of resumes 2. Recruitment Projects\u002FEvents - i.e. Walk-in interviews, Campus Engagement, Career Fairs etc To assist the project manager and\u002For Talent Acquisition Partner in the overall preparation for the project\u002Fevent, which includes but not limited to logistics, coordinating with internal and external stakeholders, and ensuring a positive experience for all participants. Eligibility Malaysian citizen; Undergraduate in any field of study from a local or international university; Possess CGPA \u002F GPA score of 3.0 and above, or equivalent; Able to commit to entire duration of program (minimum of 12 weeks); Able to demonstrate leadership qualities and ability to overcome challenges through degree or extra-curricular activities; Displays enthusiasm when given tasks, able to communicate with people at various seniority levels and work cohesively in a project or team environment; Possess the passion and motivation to push for growth and success in the banking and financial industry. Remuneration A basic monthly allowance For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1531,"slug":1532,"title":1533,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1534},56727,"it-apps-support-applications-front-end-hong-leong-bank-berhad","IT Apps Support - Applications Front End","If you are looking to excel and make a difference, take a closer look at us… Overview: Responsible for applications maintenance, development, implementation and support for Java applications and all the related interfaces with downstream systems. Participates in user requirement study\u002Fanalysis and systems design for the above mentioned applications. Undertake incident \u002F problem trouble shooting and adopts appropriate actions to address reported incident \u002F problem according to the stipulated SOP and good methodologies \u002F practices. Assists Team Lead to plan, coordinate and execute applications development, implementation and production support activities. Assists users in understanding & interpreting user requirements, coordinating with relevant parties in business specifications gathering & documentation and liaising with PMO\u002FGITI\u002FGITS\u002FSME in technical solution development. Responsibilities: Implementation, support and maintenance of applications assigned Responsible for system analysis, system design, application development, report generation, amendment and enhancement for applications assigned Ensure amended and enhanced systems meet user functional requirement specifications. Ensure that all documentation, processes and methodologies used in the various phases of system development and implementation are in accordance with the Bank’s standards. Ensure proper documentation of all development to facilitate future maintenance and enhancements. Employs the risk assessment methodology issued by the Information Security Department to ensure proper controls are build as required by the business Builds appropriate controls into business application software to ensure the stability, security and reliability. Analyze changes & impact on existing systems Provide expert advice for best solution to production problems Liaise with users to define systems requirements Liaise with vendor to define technical requirements Provide options\u002Falternatives available to address Users Business Requirements and recommendation on software solution Provide support during implementation of software and systems. Liaise with other Departments within division for smooth deployment of Application Software. Prioritization and assignment of tasks for development and implementation Evaluation and acquisition of tools, utilities, hardware (including upgrades) and software Decision on the Technical Approach to be used to address systems’ enhancements Proposal on enhancement of applications for better performance Technology platform assessment inclusive of stress test benchmarking Skills & Experience We're Looking For: Malaysian Citizen Degree in Computer Science & Information Technology > 6 years of experience in IT Enterprise Applications related functions – development & support in financial environment Experience in application server clustering, performance tuning and testing Experience developing applications using components with Java (J2EE) Experience working and administering with WebSphere applications in Unix (AIX) Experience with databases like IBMDB2 or Oracle Special Skills: Hands on experience in designing and developing applications using Java EE platforms, Spring Framework and Java Server Faces (JSF) Excellent knowledge of Relational Databases, SQL and ORM technologies Strong analytical and problem-solving skills. In depth understanding of framework design and architecture Ability to articulate issue & capable of providing long term solution with short term mitigation plan For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1536,"slug":1537,"title":1538,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1539},56728,"it-project-manager-hong-leong-bank-berhad","IT Project Manager","If you are looking to excel and make a difference, take a closer look at us… Overview: As part of a dynamic team of professionals responsible for delivering Hong Leong Bank’s IT related initiatives, the IT Project Manager will work with leaders and teams across the organization to develop and deliver value added projects and programmes that will improve our business, our culture and our ability to best serve our customers for the long term. We are looking for confident Project Managers who would be responsible for managing the overall deliverables for an assigned project, including budgeting, scheduling and resource loading. Project management activities include estimation, planning\u002Fscheduling, progress reporting, and coordination with various business, operations and technical disciplines. The Project Manager must understand the overall direction, priority, and schedules to execute the project and work with various discipline leads to deliver successful solutions to the stakeholders. This role reports to the Head of Project Management Office. Other key responsibilities are as detailed below: Responsibilities: Develop the project schedule and plan to ensure timely completion of the project. Effectively planning and managing assigned projects, ensuring delivery within agreed budget and timescales through all stages of the software development lifecycle. Planning and coordinating the engagement of all project resources including internal business\u002Ftechnical resources and vendor\u002Fexternal resources. Overseeing and delivering domain-specific technology projects (e.g., Wealth Management platforms, digital banking, or business solutions) as assigned. Proactively leading resources to ensure that they are working efficiently and achieving the objectives set for them. Managing risks and issues which have been identified by engaging the relevant teams. To prepare Management status reports which are accurate and concise to reflect project progress. Govern the Change Management process to ensure the original project scope is tightly controlled. Conduct project post mortems & create a recommendations report. Skills & Experience We Are Looking For: Professional IT qualification\u002FIT degree\u002Frelated degree or diploma. Project Management Professional (PMP) certification preferred. More than 4 years of Project Management experience, preferably within the Banking\u002FFinancial Services sector, though candidates from other sectors are also welcomed to apply. Prior experience or domain knowledge in Wealth Management (e.g., unit trust, investment platforms, advisory tools) will be an added advantage. Proven ability to solve problems creatively. Familiarity with project management software tools, methodologies, and best practices. Experience seeing projects through the entire Software Development Lifecycle (SDLC). Excellent analytical skills and experience presenting to Senior Management stakeholders. Strong interpersonal skills and resourceful in finding solutions or leveraging on existing teams’ skillsets to advance the project. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1541,"slug":1542,"title":1543,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1544},56729,"intern-payments-partnerships-amp-fintech-ecosystems-merchant-support-hong-leong-bank-berhad","Intern - Payments, Partnerships & Fintech Ecosystems (Merchant Support)","Define your future at Hong Leong Bank Handling new application processing (daily submission) Provide the administrative support in completing the merchant onboarding end to end process and ensure the processes are performed within SLA. Attend queries from submission channels and respond within the SLA. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1546,"slug":1547,"title":1548,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1549},56730,"intern-payments-partnership-fintech-amp-ecosystems-merchant-sales-amp-operation-support-hong-leong-bank-berhad","Intern - Payments, Partnership, Fintech & Ecosystems (Merchant Sales & Operation Support)","Define your future at Hong Leong Bank • Document Verification & KYC Review: Assist in verifying new merchant application documents in accordance with bank guidelines and internal Know Your Customer (KYC) standards. • Merchant Documentation Liaison: Communicate with internal and external sales channels to follow up on pending documentation, resolve application discrepancies, and clarify onboarding procedures. • Process Optimization & Reporting: Assist the Team Lead in tracking daily, weekly, and monthly onboarding volume metrics using Microsoft Excel and Power BI. Prepare operational reports and identify process bottlenecks to improve the merchant experience. • Cross-Team Administrative Handoff: Coordinate merchant application approvals and file handoffs across sales channels, risk\u002Fcompliance, and the terminal deployment team. • Team Collaboration: Maintain strong teamwork and working relationships with team members at all times. • Regulatory Compliance: Comply with all relevant guidelines and statutory requirements. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1551,"slug":1552,"title":794,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":795},56731,"intern-occupational-health-safety-ohs-hong-leong-bank-berhad",{"id":1554,"slug":1555,"title":784,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1556},56732,"intern-personal-financial-services-digital-banking-hong-leong-bank-berhad","Define your future at Hong Leong Bank To support digital development team to deliver the digital projects: a) Test Preparation: Preparing test cases and test data for projects, enhancements, fixes, and regression testing. b) Execution: Executing test cases across all projects and system updates. c) Documentation: Documenting all test results for review. d) User Guides: Preparing comprehensive user guides for completed projects. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1558,"slug":1559,"title":1560,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1561},56733,"intern-payments-partnerships-amp-fintech-ecosystems-hong-leong-bank-berhad","Intern - Payments, Partnerships & Fintech Ecosystems","Define your future at Hong Leong Bank User Acceptance Test (UAT) To assist and perform UATs for Production Issues and\u002For Projects, which includes close communication with IT and vendors. Understand business requirements with project team. Prepare test scripts to identify test scenarios and create UAT test cases with production-like data. Execute test cases and report bugs if any. Re-test bugs once fixed. Perform Regression Testing to ensure no major defects\u002Fno critical defects open. Prepare UAT sign off to confirm business requirements\u002Fobjectives met and good to go for production. Prepare communication materials (e.g., one pager comm, communication pack, user guide, short video, infographic etc.) to brief & update about the system changes. Project Management Assist in Project Planning: Collaborate with project managers to contribute to the development of project plans, timelines, and objectives. Monitor Project Progress: Track and monitor project timelines, ensuring that tasks are completed according to schedule. Provide regular updates on project status to the project team. Milestone Tracking: Keep a close eye on project milestones, ensuring that they are achieved in a timely manner. Report any delays or challenges to the project manager. Communication: Facilitate effective communication within the project team. Ensure that all team members are informed about project developments, changes, and milestones. Collaboration: Collaborate with cross-functional teams to gather information, provide support, and contribute to the overall success of the project. Technical Support To support in certification exercise To support in UATs To be involved in health checks upon system deployment exercise To assist in new merchant onboarding technical setups About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1563,"slug":1564,"title":1565,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1566},56734,"intern-personal-financial-services-deposit-hong-leong-bank-berhad","Intern - Personal Financial Services (Deposit)","Define your future at Hong Leong Bank The program serves to provide vital experience for students to combine theoretical knowledge with practical work experience, enabling them to develop skills that will provide them with an invaluable head start in their career. Skills An understanding of the product development process within Personal Financial Services Digital; Exposure to opportunities to develop skills such as project and stakeholder management and interpersonal communication Internship Scope The candidate will support the Personal Financial Services Deposits Team in 1. Day-to-Day Duties Sorting, compiling and organising data from various sources Copywriting corporate letters, emails and marketing material Schedule meetings and trainings, taking attendance for those that are compulsory 2. Monitoring the daily activities and progress of all Mobile Deposit Specialists (MDS) Tracking & Reporting Tracking their account opening figures and account details to ensure that it is updated and completed on time Send reminders to those who are not updating Report to the MDS Manager on daily total figures Track MDS movement (i.e. those who have resigned, new MDS, etc.) Management Create excel templates each month for tracking Schedule MDS meetings and trainings Respond to enquiries and issues that MDS are facing Collect certain documents from MDS Create and continuously update MDS directory that includes their contact details Map MDS to leads according to branch postcode locations for campaign launching and tracking. Create guides to instruct MDS on certain processes Compile complaints sent in by MDS. 3. Data analysis Present data visually eg via bar charts, pie charts and line charts Create graphs to present trends in Fixed Deposits Create graphs to present MDS productivity and progress 4. Support the launch of the Junior App campaign Copywrite marketing materials including soft launch teasers across all channels Eligibility Malaysian citizen; Undergraduate\u002F graduate in any field of study from a local or international university Possess CGPA \u002F GPA score of 3.0 and above, or equivalent. Able to commit to entire duration of program (8 weeks) Able to demonstrate leadership qualities and ability to overcome challenges through degree or extra-curricular activities; Displays enthusiasm when given tasks, able to communicate with people at various seniority levels and work cohesively in a project or team environment; Possess the passion and motivation to push for growth and success in the banking and financial industry. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1568,"slug":1569,"title":784,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1570},56735,"intern-personal-financial-services-digital-banking-hong-leong-bank-berhad-2","Define your future at Hong Leong Bank Supporting product development manager \u002F QA team in deliver the digital projects: - Preparing the test cases & test data for Project\u002F enhancement\u002F fixes\u002F regression - Executing the test cases for project\u002Fenhancement\u002F fixes\u002F regression - Documentation of the test result & retest the defects - Preparing the user guide for the projects About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1572,"slug":1573,"title":1574,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1575},56736,"intern-human-resources-recruitment-augustseptember-2026-intake-hong-leong-bank-berhad","Intern, Human Resources (Recruitment) (August\u002FSeptember 2026 Intake)","Define your future at Hong Leong Bank The program serves to provide vital experience for students to combine theoretical knowledge with practical work experience, enabling them to develop skills that will provide them with an invaluable head start in their career. Please indicate your internship period in your Resume. Recruitment Support Internship Scope The intern will have the exposure in the following areas: 1. Day-to-Day Recruitment Administration Basic screening of resumes Arrange interviews Update weekly\u002Fmonthly reports tracking Follow up with candidates on recruitment documents 2. Recruitment Projects\u002FEvents - i.e. Walk-in interviews, Career Fairs etc To assist the project manager in the overall preparation for the project\u002Fevent. Eligibility Malaysian citizen; Undergraduate\u002F graduate in any field of study from a local or international university; Possess CGPA \u002F GPA score of 3.0 and above, or equivalent; Able to commit to entire duration of program (minimum of 12 weeks); Able to demonstrate leadership qualities and ability to overcome challenges through degree or extra-curricular activities; Displays enthusiasm when given tasks, able to communicate with people at various seniority levels and work cohesively in a project or team environment; Possess the passion and motivation to push for growth and success in the banking and financial industry. Remuneration A basic monthly allowance For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1577,"slug":1578,"title":1579,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1580},56737,"intern-personal-financial-services-digital-website-experience-amp-analytics-hong-leong-bank-berhad","Intern - Personal Financial Services (Digital Website Experience & Analytics)","Define your future at Hong Leong Bank Internship Scope The candidate will support Head of Digital Experience & Product Acquisition in: Supporting the Website team in maintaining content updates into the bank's website Supporting the Connect marketing team in running digital marketing campaigns which includes doing research, writing communication & preparing reports Involved in campaign brainstorms and ideation Eligibility: Malaysian citizens. Undergraduate\u002F graduate in Digital Marketing, Mass Communication, Business Studies, Psychology, Media or Journalism from a local or international university; Possess CGPA \u002F GPA score of 3.0 and above, or equivalent; Able to commit to entire duration of program (minimum of 12 weeks); Able to demonstrate leadership qualities and ability to overcome challenges through degree or extra-curricular activities; Displays enthusiasm when given tasks, able to communicate with people at various seniority levels and work cohesively in a project or team environment; Possess the passion and motivation to push for growth and success in the banking and financial industry. Remuneration A basic monthly allowance About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1582,"slug":1583,"title":1584,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1585},56738,"intern-personal-financial-services-product-management-amp-marketing-money-transfer-amp-fx-hong-leong-bank-berhad","Intern - Personal Financial Services (Product Management & Marketing - Money Transfer & FX)","Define your future at Hong Leong Bank Your responsibilities include: Assist in the planning, coordination and execution of product marketing campaigns and customer engagement initiatives for the Money Transfer & FX portfolio. Support the development and enhancement of Money Transfer & FX products by conducting market research, competitor benchmarking and customer insights analysis. Assist in analysing product performance, campaign effectiveness and business metrics such as transaction volume, revenue, customer acquisition and digital adoption, and prepare reports and presentations for Management. Support the preparation of business proposals, product papers, presentation materials and marketing collateral for internal stakeholders. Coordinate with internal stakeholders including Marketing, Technology, Operations, Compliance, Risk, Finance and Distribution Channels to support product enhancement initiatives and campaign execution. Assist in managing project timelines, meeting coordination, action trackers and follow-up activities to ensure timely delivery of key initiatives. Participate in User Acceptance Testing (UAT), process documentation and validation activities for new product features and system enhancements. Support the review and maintenance of product information, operating procedures, customer communications and marketing materials to ensure accuracy and consistency. Conduct industry research on emerging payment trends, digital banking innovations, fintech developments and competitor offerings, and present findings to the team. Assist in identifying opportunities to improve customer experience, operational efficiency and digital adoption through process enhancements and automation initiatives. Provide administrative and coordination support for ongoing strategic projects, campaigns and business initiatives undertaken by the Money Transfer & FX team. Perform any other duties and projects assigned by the Team Lead or Head of Money Transfer & FX from time to time. Requirements Undergraduate currently pursuing a Bachelor’s Degree in Business Administration, Marketing, Finance, Economics, International Business, FinTech, Banking, Data Analytics or a related discipline. Internship duration of at least 3 to 6 months. Strong analytical and problem-solving skills with an interest in product management, digital banking and financial services. Proficient in Microsoft Excel and PowerPoint. Experience with Power BI or data visualisation tools is an added advantage. Excellent written and verbal communication skills in English. Highly organised, proactive and able to manage multiple tasks in a fast-paced environment. Strong attention to detail with the ability to work both independently and collaboratively within a team. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1587,"slug":1588,"title":1589,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1590},56739,"intern-it-application-backend-hong-leong-bank-berhad","Intern, IT Application Backend","Define your future at Hong Leong Bank Job Description Key Responsibilities: Assist in preparing and maintaining system documentation, including SOPs, user guides, and process flows. Support the team in managing incident and service request tickets (logging, tracking, and follow-ups). Perform basic troubleshooting and initial analysis for reported issues. Coordinate with team members to ensure timely resolution of incidents. Assist in SIT and UAT related to Branch Teller System and mobile application. Support daily BAU (Business-As-Usual) activities and administrative tasks. Ensure proper documentation and closure of all assigned tickets. Skills & Experience We Are Looking For: Currently pursuing a degree in Information Technology, Computer Science, or any related field. Java, .NET, MySQL, MS SQL What You'll Gain: Mentorship from industry professionals. Hands-on industry experience. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1592,"slug":1593,"title":1594,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1595},56740,"intern-pfs-digital-digital-marketing-hong-leong-bank-berhad","Intern, PFS Digital (Digital Marketing)","If you are looking to excel and make a difference, take a closer look at us… The program serves to provide vital experience for students to combine theoretical knowledge with practical work experience, enabling them to develop skills that will provide them with an invaluable head start in their career. Internship Scope The candidate will support Head of Digital Experience & Product Acquisition in: Supporting the Website team in maintaining content updates into the bank's website Supporting the Connect marketing team in running digital marketing campaigns which includes doing research, writing communication & preparing reports Involved in campaign brainstorms and ideation Eligibility: Malaysian citizens. Undergraduate\u002F graduate in Digital Marketing, Mass Communication, Business Studies, Psychology, Media or Journalism from a local or international university; Possess CGPA \u002F GPA score of 3.0 and above, or equivalent; Able to commit to entire duration of program (minimum of 12 weeks); Able to demonstrate leadership qualities and ability to overcome challenges through degree or extra-curricular activities; Displays enthusiasm when given tasks, able to communicate with people at various seniority levels and work cohesively in a project or team environment; Possess the passion and motivation to push for growth and success in the banking and financial industry. Remuneration A basic monthly allowance About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1597,"slug":1598,"title":1599,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1600},56741,"intern-procurement-hong-leong-bank-berhad","Intern, Procurement","Define your future at Hong Leong Bank Overview: We are seeking Procurement Intern to join our procurement team. The successful candidate will provide essential support to the team, gaining valuable hands-on experience in the execution of sourcing, purchasing, and contract activities. This position is ideal for a proactive individual looking to build a strong foundational knowledge of procurement principles, cost management, and efficiency drivers within a professional setting. The successful candidate will report to the Procurement Manager. Key Responsibilities and Accountabilities Functional (Job Responsibilities) Assist in the execution of the sourcing process, including market research, identifying potential suppliers, and preparing comparison documentation. Support the management of various corporate service contracts by assisting with documentation, filing, and performance monitoring tasks. Contribute to cost-saving initiatives by analyzing basic corporate service spending data and identifying initial areas for optimization. Help maintain supplier records and act as a point of contact for routine supplier inquiries to ensure timely service and information flow. Execute daily administrative procurement tasks, such as processing purchase requisitions and orders, and providing logistical support for larger team projects. Support the assessment of basic risks within the procurement and supply chain process through data compilation and verification. Education\u002FQualification: Currently pursuing or recently completed a Bachelor’s Degree in Business Studies\u002FAdministration\u002FManagement, or a relevant supply-chain qualification. Experience\u002FRequirements: 6 months internship duration is preferred. Experience through academic projects or part-time work is a plus. A strong interest in procurement, supply chain, and business operations is essential. Familiarity with concepts of sustainability, green procurement, or e-procurement systems (like Oracle) is a bonus. Working proficiency in English and Malay (written\u002Fspoken) and competent in Microsoft Office applications (Word & Excel). About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1602,"slug":1603,"title":1604,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1605},56742,"internship-digital-banking-3-hong-leong-bank-berhad","Internship (Digital Banking)-3","Define your future at Hong Leong Bank Supporting product development manager \u002F other colleagues in: - Preparing the test cases & test data for Project\u002F enhancement\u002F fixes\u002F regression - Executing the test cases for project\u002Fenhancement\u002F fixes\u002F regression - Documentation of the test result - Preparing the user guide for the projects About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1607,"slug":1608,"title":1609,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1610},56743,"internship-digital-banking-1-hong-leong-bank-berhad","Internship (Digital Banking)-1","Define your future at Hong Leong Bank Supporting product development manager \u002F other colleagues in: - Preparing the test cases & test data for Project\u002F enhancement\u002F fixes\u002F regression - Executing the test cases for project\u002Fenhancement\u002F fixes\u002F regression - Documentation of the test result - Preparing the user guide for the projects Internship Eligibility \u002F Requirement : Malaysian citizens. Open to final year undergraduate students from local and international universities. Possess current CGPA score of 3.00 and above, or the equivalent. Achievement in extra-curricular activities. Energetic, good communication skills and a good team player. Have the passion and motivation to grow and succeed in the banking About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1612,"slug":1613,"title":1614,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1615},56744,"intern-regional-wealth-management-wealth-lending-amp-financing-hong-leong-bank-berhad","Intern, Regional Wealth Management (Wealth Lending & Financing)","Define your future at Hong Leong Bank Job Responsibilities: Analyze monthly sales productivity, wealth lending product participation, wealth client penetration, campaign tracking and portfolio growth to identify opportunities for improvement and implementation of necessary changes. Help the sales leaders in providing data, feedback and development tools to ensure optimal performance and productivity. To ensure pipeline and sales tracking is updated. Analyze portfolio management framework to increase product holdings. Develop slides for weekly sales team and product meeting, credit roundtable meeting, RWM MC meeting etc. Support Wealth Lending Solutions Specialist Team and Product Management Team. Perform duties as and when assigned by HOD. Job Requirements: Malaysian citizen Preferably undergraduate\u002F graduate in Economics, Accounting & Finance, Statistics, Actuarial Science or relevant field. Possess CGPA \u002F GPA score of 3.0 and above, or equivalent. Able to commit to entire duration of program (minimum of 12 weeks); Able to demonstrate leadership qualities and ability to overcome challenges through degree or extra-curricular activities. Displays enthusiasm when given tasks, able to communicate with people at various seniority levels and work cohesively in a project or team environment. Possess the passion and motivation to push for growth and success in the banking and financial industry. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1617,"slug":1618,"title":303,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":802},56745,"intern-regional-wealth-management-hong-leong-bank-berhad",{"id":1620,"slug":1621,"title":1604,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1622},56746,"internship-digital-banking-3-hong-leong-bank-berhad-2","Define your future at Hong Leong Bank Supporting product development manager \u002F QA team in: - Preparing the test cases & test data for Project\u002F enhancement\u002F fixes\u002F regression - Executing the test cases for project\u002Fenhancement\u002F fixes\u002F regression - Documentation of the test result - Preparing the user guide for the projects About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1624,"slug":1625,"title":1626,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1605},56747,"internship-digital-banking-hong-leong-bank-berhad","Internship (Digital Banking)",{"id":1628,"slug":1629,"title":1630,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1631},56749,"investment-communication-amp-content-specialist-hong-leong-bank-berhad","Investment Communication & Content Specialist","If you are looking to excel and make a difference, take a closer look at us… 1. Content Development & Execution Co-author and update investment advisory pieces, including the Trigger Series, fund commentaries, and market explainers. Localize economic and investment publications\u002Fcontent into a format suitable for the Malaysian market and internal tone of voice. Support podcast preparation: scripting, Q&A frameworks, post-recording content summaries. Assist in scripting and reviewing short-form video content to ensure message clarity and investment integrity. Develop, update, and maintain sales pitch decks, IC\u002FRM presentation materials, investment principle guides, and other enablement collateral. 2. Content Governance, Liaison & Project Management Track all content versions, maintain audit logs, and ensure final approvals from Compliance are archived systematically. Liaise with various stakeholders for timely submissions and follow-ups; ensure fast turnaround in line with internal processes. Coordinate with digital, marketing, and brand teams to align on delivery formats, distribution strategy, and formatting standards. 3. Editorial Quality, Tone & Visual Alignment Simplify complex investment concepts into client-friendly language while retaining accuracy and professionalism. Perform editorial reviews to ensure consistency with brand tone, product positioning, and investment narratives. Collaborate with marketing to ensure materials are visually engaging and compliant with bank brand guidelines. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1633,"slug":1634,"title":1635,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1636},56751,"manager-business-amp-corporate-banking-civil-amp-structural-engineering-specialist-hong-leong-bank-berhad","Manager - Business & Corporate Banking (Civil & Structural Engineering Specialist)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) To be responsible for developing and overseeing growth of the Loan Portfolio for Contract Financing within Business Corporate Banking (BCB). To provide expertise specific to Contract Financing related opportunities which include guiding Business Centres (BCs) and Relationship Managers (RMs) in their analysis, preparation of the credit papers and to review as well as recommend appropriate measures to mitigate risks (if any) or identify opportunities (where it exists). To conduct technical due diligence on project documents, work programmes, cost estimates, cash flow projections, progress report and payment certifications, variations orders (VO), Extension of Time (EOT), liquidated damages (LAD) and project risk management. To perform project monitoring through progress reviews, site visits and verification of project milestones to ensure timely completion and early identification of potential risks. To preserve the asset quality of the Bank at all times. To conduct consultation with customers and other relevant stakeholders in accordance with relevant policies, framework and guidelines established within the Contract Financing risk appetite framework of the bank. To implement sustainable and environmentally responsible practices in the CRE strategy that aligns with the Bank's values. To establish good working contact with other related departments within the Bank on collaborative efforts within BCB for example with BCB ESG & Sustainability team. Skills & Experience We Are Looking For: Bachelor’s degree in Civil & Structural Engineering or Engineering related discipline. Minimum 5 – 7 years’ experience in construction, project management, contract administration industry. Strong understanding of construction contracts, project cash flows, procurement methods and project execution. Ability to analyze technical, commercial and operational risks of engineering and construction projects. Professional Engineer or Graduate Engineer registered with the Board of Engineers Malaysia (BEM) is an added advantage. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1638,"slug":1639,"title":1640,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1641},56752,"sme-banking-manager-business-transformation-hong-leong-bank-berhad","SME Banking - Manager (Business Transformation)","If you are looking to excel and make a difference, take a closer look at us… Overview As part of the SME Banking Business Transformation team, you will be responsible for measuring, tracking, reporting and providing analysis on the sales teams' performance. This role is impactful as its objective would be to propose and make fundamental changes in the sales teams' KRA to drive sales and improve customer satisfaction. This role reports to the Head of Business & Corporate Banking (Business Transformation - SME). Key Responsibilities and Accountabilities Business Development & Campaign Strategy Responsible for planning and executing SME campaigns within SME Banking to grow market shares, promote cross selling and improve P&L as well as client engagement across SME segments. To seamlessly align with key internal units—including Product, Sales, Analytics, CRM, and Compliance to deliver data-driven campaigns and enable Relationship Managers to achieve business targets Set campaign objectives and KPIs (e.g., leads, conversion rate, cross-sell rate, revenue, NIM impact). & Develop and manage campaign calendars aligned with product launches and seasonal trends Provide weekly, monthly, quarterly and YTD sales performance and productivity tracking, using this to facilitate SME Areas' Periodical sales performance review. Engagement & Planning Working closely with the BIAU and LOS team on the provision of data and reports for the sales campaign, awards purpose and KRA setting. Analyze RM portfolios to uncover cross-sell and upsell opportunities. Plan, budget, oversight and implement projects through to production – coordinate deliverables from internal specialists, business consultants, technical consultants and vendors – ensuring that projects are delivered on time, within budget and scope. To assist with the customer portfolio analysis and review, for the purpose of budgeting purpose for both SME Areas and branches. Jobholder Requirements: Requirements Malaysian Citizen Education\u002FQualification Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Finance\u002FAccountancy\u002FBanking, Business Studies\u002FAdministration\u002FManagement or equivalent. Experience Minimum 8 years’ experience in similar industry and\u002For consulting with a proven track record in Sales Management. Excellent presentation and communication skills, able to effectively convey complex information at all levels. Detailed with numbers, reporting and analysis. Strong working knowledge of MS Office products – Outlook, Word, Excel and PowerPoint; expert\u002Fadvance level in both Excel and PowerPoint About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1643,"slug":1644,"title":1645,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1646},56754,"asst-manager-business-amp-corporate-banking-contract-financing-specialist-hong-leong-bank-berhad","Asst Manager - Business & Corporate Banking (Contract Financing Specialist)","If you are looking to excel and make a difference, take a closer look at us… Responsibilities: Contract Financing Evaluate the performance risk of a borrower, including past experience and track record of the borrower. Evaluate the payment risk of an awarder, including determining the genuineness of the contract, contract trail (in the event of sub-contractor) Prepare and analyses the cash flow and repayment risk Structuring of the facilities, including the facility and amount to be offered, as well as the security structure Incorporate all ring fencing, tracking and monitoring T&Cs to mitigate any performance and payment risks. Work closely with ARM & borrower \u002F contractor \u002F awarder for better understanding of the dynamics of a contract being financed on ongoing basis. Conduct site visit on all projects financed by the Bank on quarterly basis. Build and maintain relationship with awarders on continuous basis, for tracking of both physical and financial progress of the contracts. Work closely with product partners including Trade Services, HL Markets, and Deposit & Liability Management in order to meet financial and banking requirements of clients in a wholesome manner. Ensure that banking facilities offered to clients are structured in compliance with credit lending policies. Ensure that key risks of cases are adequately addressed by in CAs before submission to WSB. To preserve the assets quality of the bank at all times. To monitor and encourage utilization of existing facilities under the portfolio in order to increase revenue. Point of reference for all Contract Finance matters to provide support and advice to ARMs nationwide. Account Prospecting Identifying and contacting prospects Evaluate prospects financing needs Assessing and putting up Contract Finance Structure. Account Management Monitoring utilization Processing ad-hoc requests Processing requests for additional facilities Reviewing annually or periodically borrower’s facilities Keep in contact with customers e.g. through site visitations etc Exploring cross-selling opportunities Skills & Experience We Are Looking For: Bachelor Degree in Banking\u002FFinance\u002FAccounting Minimum 5 years’ experience specialized in Credit & Marketing of Contract Financing facilities For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1648,"slug":1649,"title":1650,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1651},56756,"manager-finance-corporate-finance-amp-investor-relations-hong-leong-bank-berhad","Manager - Finance (Corporate Finance & Investor Relations)","If you are looking to excel and make a difference, take a closer look at us… This role will be responsible to support the Investor Relations functions of the Bank by providing periodic update to the Bank’s performance, manages investor meetings and performing analysis\u002Fbenchmarking for management. The role will cover the Corporate Finance function as well in assisting in the execution of corporate finance deals including but not limited to mergers & acquisition (“M&A”), disposals, investment opportunities, equity and debt capital market transactions. Investor Relations Develop and maintain relationships with investors and analysts by providing periodic updates on the Bank’s performance and strategies. Organise investor meetings, conferences and roadshows, as well as the preparation of investor presentations and reports Manage inquiries from analysts and investors, review analysts’ report and highlight commentaries \u002F concerns Provide financial analysis that mirrors those of analysts to help enhance engagement and communication process Lead in the coordination and preparation of the Bank’s annual report Monitor market and industry trends, regulatory developments and competitor activities Provide support for all rating exercises Corporate Finance Provide support for M&A and investment activities from evaluation, execution through to completion of the transaction. Perform research, financial analysis \u002F modelling and valuation of targets. Evaluate the prospect and provide recommendations to management in presentation format, supported with both commercial and financial justifications. Lead in deal execution and closing of transaction, including but not limited to review of transaction documentation, obtaining board and shareholders’ approval, deal structuring and funding\u002Fcapital considerations. Oversee debt and equity capital raising for the Bank and ensure governance of existing debt\u002Fcapital programmes. Education\u002FQualification Bachelor Degree, Professional Degree or Master Degree in accounting \u002F finance \u002F banking or related field. Job Requirements: Preferably 4 to 6 years of relevant experience. Great team player that is able to work under stress and manage various stakeholders of the Bank. Experience in corporate finance or investment banking. Experience in the capital markets related activities, financial modelling and valuation would be a distinct advantage. Analytical mindset with attention to details, research capabilities and problem-solving skills. Excellent communication and presentation skills. Advanced Word, Excel and PowerPoint proficiency. Familiarity with SC’s capital markets guidelines, Basel III and banking regulations. Familiarity with generative AI tools and prompt engineering like Gemini, ChatGPT, Claude, etc. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1653,"slug":1654,"title":1655,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1656},56757,"manager-business-channels-branch-network-innovation-amp-transformation-hong-leong-bank-berhad","Manager - Business Channels (Branch Network Innovation & Transformation)","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Partner with senior leaders to architect and drive a multi-format physical network strategy that modernizes traditional footprints. Focus on shifting the portfolio toward next-generation, flexible formats (e.g., Meet@HLB, Non-Cash Service Hubs\u002FSAH) to maximize community engagement, optimize unit economics, and improve overall network agility. Drive financial outcomes and manage the P&L tracking for the transformed ecosystem. Track and optimize metrics for next-gen formats, ensuring that footprint transformations directly contribute to lower Cost-to-Income Ratios (CIR), increased customer acquisition, and maximized cross-sell revenue. Define the blueprint, conceptual framework, and micro-market viability strategies for innovative concepts like Meet@HLB. Partner with cross-functional deployment teams to guide the scaling of these formats within community and lifestyle hubs (e.g., lifestyle malls, grocers, residential corridors) to maximize digital-first customer acquisition. Identify underperforming or traditional branch profiles and lead their strategic transformation. Re-engineer traditional operating structures by removing manual, high-cost teller\u002Fvault processes and re-profiling legacy spaces into lean, automated, service-driven digital hubs. (Note: This excludes the execution of physical branch closures). Act as the primary project lead managing day-to-day execution with technology and digital banking teams. Ensure automated 24\u002F7 Self-Service Kiosks, paperless in-branch tablet architectures, and assisted-digital features migrate up to 88% of traditional counter capabilities flawlessly. Lead and execute the operational transformation project pipeline. Drive cross-functional agility to achieve highly accelerated transformation timelines (e.g., ensuring a 4-month remodeling\u002Fconversion cycle compared to traditional 9-month delivery cycles). Design and execute change management frameworks and frontline SOPs to drive the adoption of self-service and paperless banking. Establish adaptable staffing and scheduling models to accommodate diverse physical formats (e.g., 7-day mall operations vs. standard banking hours), ensuring all network transformation initiatives are fully compliant with Bank Negara Malaysia (BNM) directives, security protocols, and employment guidelines. Monitor, analyze, and report on post-deployment customer adoption rates, transaction migration metrics, and CAPEX utilization against rigorous Return on Investment (ROI) targets. Provide data-driven recommendations to senior management for continuous format optimization. Managerial (team\u002Fgroup responsibilities) Act as a senior Subject Matter Expert (SME), guiding cross-functional teams and fulfilling the role of primary liaison, bridging the gaps between Business Channel Management, Corporate Real Estate (CRE), Group Procurement, Risk, Compliance, and Frontline Sales Heads to ensure transformation alignment without absorbing direct physical facility management. Organizational (organizational responsibilities) Ensure all project outcomes and format transformations are directly aligned with the broader strategic objectives of HLB values and business 5-year quantum growth. Act as a role model for the bank's culture, fostering a collaborative, agile, and innovative environment across all cross-functional project teams. Continuously identify opportunities to improve operational efficiency and customer experience within the branch network, while ensuring all transformations strictly adhere to the bank's compliance, risk, and regulatory guardrails. Education\u002FQualification Bachelor’s Degree or Master’s Degree in Business Administration, Finance, Economics, Innovation Management, Spatial Analytics, Digital Transformation, or a heavily quantitative discipline Experience\u002FRequirements Minimum of 10–12 years of progressive experience in Network Strategy, Retail Banking Innovation, Distribution Ecosystem Design, or Business Transformation. Proven experience managing, tracking, or significantly influencing P&L metrics, financial modeling, CAPEX\u002FOPEX optimization, and commercial ROI tracking within a retail or retail banking distribution context. Proven track record of leading digital-to-physical (phygital) transformation projects, retail process re-engineering, or innovative customer journey designs from conceptualization through to operational deployment. Highly preferred to have senior-level network strategy or retail transformation exposure within the Telecommunications sector (e.g., retail store footprint optimization\u002Fnetwork localization), Tier-1 FMCG, or Progressive Property Retail Groups known for disruptive customer experiences. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1658,"slug":1659,"title":1660,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1661},56758,"manager-business-amp-corporate-banking-sme-business-development-amp-strategy-partnership-hong-leong-bank-berhad","Manager - Business & Corporate Banking (SME Business Development & Strategy Partnership)","If you are looking to excel and make a difference, take a closer look at us… Job Responsibilities Business Strategy Development Partner closely with key stakeholders and product teams to shape and execute strategic business growth initiatives. Drive the overall business management agenda, maintaining high execution discipline to deliver key strategic priorities. Accelerate branch network growth by optimizing profitability, expanding wallet share, driving cross-sell opportunities, and deepening client relationships. Foster seamless cross-functional collaboration between coverage and product units to deliver integrated, client-focused solutions. Deliver actionable strategic insights and constructive challenge to elevate business performance and optimize resource allocation. Formulate and manage the end-to-end proposition lifecycle for SME customers, including product and service development, pricing strategies, go-to-market plans, and performance monitoring. Job Requirements Bachelor’s degree in Finance\u002FBanking\u002FAccounting or any related field. Minimum 8 years’ relevant experience in industry and\u002For consulting with proven track record in Business Finance & Business Strategy. Working knowledge and understanding of business banking (ie. non-retail) products, processes and customer journeys. Strategic and organizational agility Excellent presentation and communication skills, able to effectively convey complex information at all levels Influencing and negotiation skills, with the ability to constructively challenge in order to attain productive outcomes Strong banking skills and awareness of financial intricacies Detailed with numbers, reporting and analysis About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1663,"slug":1664,"title":1665,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1666},56759,"manager-facilities-management-contract-management-hong-leong-bank-berhad","Manager - Facilities Management Contract Management","If you are looking to excel and make a difference, take a closer look at us… Functional Governance & Execution: Implement robust contract policies using CLM systems and oversee the drafting, negotiation, and execution of FM service agreements, SOWs, and NDAs. Compliance & Risk: Ensure all contracts meet banking regulations (AML\u002FCFT) and internal policies through close collaboration with Legal and Due Diligence teams. Vendor Oversight: Thoroughly screen vendor technical capabilities and act as the primary liaison for negotiations and dispute resolution. Financial & Data Control: Audit POs for budget adherence, manage a centralized contract repository, and leverage data to identify cost-saving opportunities. Milestone Management: Proactively manage renewals and expirations to prevent operational disruptions. Drive process automation and use digital tools to reduce manual effort and improve KPI tracking (e.g., cycle times). Monitor PO trends and conduct vendor performance surveys. Maintain detailed records for risk reviews and assist in annual SOP updates. Prepare tender documents and management presentations as required. Jobholder Requirements Education\u002FQualification: Bachelor’s degree in Business Administration, Law, Finance, Banking, or a related field. A professional qualification such as Certified Contract Manager (CCM), Certified Procurement Professional, or equivalent is preferred. Experience: Minimum of 5-8 years of experience in contract management, procurement, or vendor management within the banking or financial services industry. Proven experience in drafting, negotiating, and managing complex contracts, preferably in a regulated banking environment. Demonstrated experience working with Contract Lifecycle Management (CLM) and Enterprise Resource Planning (ERP) systems (e.g., SAP, Oracle, Ariba). Strong understanding of Facilities Management, legal principles, contract law, and procurement best practices will be an added advantage. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1668,"slug":1669,"title":1670,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1671},56760,"manager-finance-business-finance-finance-analyst-hong-leong-bank-berhad","Manager - Finance (Business Finance - Finance Analyst)","If you are looking to excel and make a difference, take a closer look at us… To lead the development, maintenance and enhancement of Channel P&L reporting and analytics. The role partners closely with Business Channel Heads, RCGM and Finance teams to provide financial insights, regional profitability, improve forecasting accuracy, and support strategic decision-making through robust financial models and performance management. Design, develop and maintain Channel P&L models covering net interest income, fee income, operating expenses, profitability and asset quality. Validate financial data and ensure consistency with Finance management reports. Analyse financial performance and identify key revenue and cost drivers. Prepare monthly management reports highlighting financial performance, variances and business insights. Support budgeting, forecasting and strategic planning exercises. Provide recommendations to improve profitability and operational efficiency. Challenge assumptions and provide independent financial analysis to support business decisions. Improve reporting efficiency through data integration and process automation. Ensure data quality, governance and documentation. Participate in finance transformation initiatives. Recommend enhancements to financial reporting frameworks and management information. Drive continuous improvement in forecasting and performance management processes. Job requirement: Degree in Accounting & Finance or Professional Degree in Accounting At least 3 to 5 years' experience in Finance\u002FAudit in financial services or similar dynamic operating environment Strong understanding of accounting principles and financial analysis Strong quantitative and qualitative analytical skills About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1673,"slug":1674,"title":1675,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1676},56761,"manager-finance-management-reporting-amp-analytics-hong-leong-bank-berhad","Manager - Finance (Management Reporting & Analytics)","If you are looking to excel and make a difference, take a closer look at us… Role Overview As a Manager in the Performance Management team within Group Finance, you will play a key role in tracking, analyzing and driving the bank’s performance. Your role has two main focus areas: you will deliver core management reporting packs (such as monthly and quarterly financial reports) for the Board and Management Committee and you will lead our competitor benchmarking to see how we stack up against other banks. By connecting external market trends with internal customer and financial data, you will provide the insights needed to shape the bank's strategy. Key Responsibilities 1. Strategic Customer Analytics, Management Reporting and Analysis Executive Reporting & Variance Analysis: Prepare clear, high-quality financial performance reports for the Board and Management Committee, providing concise commentary to explain the \"why\" behind the financial results. Profitability Tracking & Margin Analysis: Deep dive into the bank’s revenue streams, interest margins, and cost structures to monitor overall profitability, identifying key drivers of profit growth or erosion for senior management. Group-Level Customer Insights & Balance Sheet Impact: Synthesize complex data across various business lines to deliver high-level, panoramic insights on the bank's total customer base for the Management Committee. Balance Sheet Growth Tracking: Evaluate Group-wide New-to-Bank (NTB) acquisition and cross-selling depth, connecting customer portfolio dynamics (e.g., stickiness, attrition) directly to the bank’s financial performance. Agile Ad-Hoc Analytics: Support the performance management team on critical, high-priority financial analysis and ad-hoc presentation requests from the CFO and senior leadership. 2. Peer Benchmarking & Market Positioning Drive Competitive Intelligence: Lead and oversee the benchmarking process, transforming raw data into high-impact insights for the Management Committee. Rapid-Response Reporting: Champion the swift delivery of competitor financial performance analysis immediately following quarterly earnings announcements. Contextual Analysis: Infuse internal financial reports with external benchmarking data, providing leadership with a holistic view of how the bank is performing relative to the wider market. Own the Data Ecosystem: Maintain a robust, up-to-date repository of competitor financial databases, analyst presentations, and Bank Negara Malaysia statistics to fuel strategic decks. Deliver Peer Analytics: Produce high-quality, timely analysis packs comparing the Top 5 Banks (MBB, CIMB, PBB, RHB, & AMMB) against HLBG to pinpoint market opportunities, flag competitive threats, and shape executive decision-making. 3. Continuous Innovation & AI Adoption: Champion the integration of generative AI and modern visualization tools across both reporting streams to automate workflows, elevate data storytelling, and transform complex peer and internal metrics into crisp visual narratives Job Requirements Education & Experience Background: Bachelor’s Degree in Finance, Accounting or a related quantitative discipline. Professional qualifications (e.g., MIA, ACCA, CPA) are a strong plus. Experience: Minimum of 5 years of progressive experience in performance management, management reporting or strategic financial analysis. Candidates from Big 4 or established audit firms are highly encouraged to apply. We value a strong foundation in financial analysis, exceptional data-storytelling abilities, and a proven track record of delivering insights to senior leadership, regardless of your industry background. Technical Skills & Competencies Financial Fluency: Robust understanding of corporate financial statements, performance metrics (e.g., profitability ratios, variance analysis, cost drivers), and corporate structures. Analytical Altitude: An analytical mindset capable of zooming into granular customer portfolio trends (NTB, cross-sell, attrition) and zooming out to connect them to macro balance sheet performance. Modern Tech Stack: High proficiency in data storytelling using modern visualization tools (e.g., Power BI, Tableau). Experience with or a strong aptitude for utilizing generative AI tools to streamline workflows and automate reporting is highly desirable. Advanced Modelling: Strong Excel and financial modelling skills, with a proven ability to maintain, organize, and draw insights from large, complex data repositories or competitor databases. Soft Skills & Leadership Traits Direct Exposure Readiness: Exceptional communication and data-storytelling skills, with the confidence and ability to translate complex financial concepts into crisp, executive-ready presentations for the C-suite. Agility & Drive: High resilience and agility to perform under tight timelines, particularly during high-pressure quarterly competitor result cycles. Collaboration: Strong interpersonal skills to collaborate effectively across various business units and Group Finance sub-teams. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1678,"slug":1679,"title":1680,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1681},56762,"manager-global-markets-quant-structured-solutions-hong-leong-bank-berhad","Manager - Global Markets (Quant, Structured Solutions)","If you are looking to excel and make a difference, take a closer look at us… Overview The Manager of Quantitative Analytics – Structured Products is a senior, commercially driven leader responsible for driving product innovation, trade execution, and risk alignment for the structured products desk. Reporting to the Manager - Global Markets (Institutional & GLC Sales) within FI\u002FGLC Sales, this role bridges financial engineering, real-time execution, risk integration, legal drafting, and regulatory compliance across Malaysia and Singapore. Key responsibilities include setting the quantitative roadmap, designing custom payoff models, configuring deal structures in Murex, and co-building pricing models with Quantitative Risk Management. Additionally, the role collaborates with Group Legal on term sheets and liaises with regulators and senior management to ensure strict compliance while driving profitability. Job Responsibilities Product Structuring & Quantitative Modeling: Lead the research, design, and pricing of structured products across Malaysia and Singapore, driving the quantitative roadmap, custom pricing models, and backtesting frameworks. Fund Investment Modeling: Develop and maintain quantitative pricing, risk, and asset-allocation models for Global Markets' proprietary fund investments to evaluate performance and factor exposures. Full Deal Lifecycle & Trade Execution: Manage real-time trade execution for structured transactions, providing live pricing, sensitivity analysis, and on-the-fly deal adjustments. Murex Integration & Deal Capture: Oversee end-to-end setup of structured trades in Murex, including payoff configuration, trade capture, and lifecycle event management. Risk Model Validation & Governance: Partner with Risk teams to build, calibrate, and stress-test pricing libraries and risk models to clear internal and regulatory validation. Legal Documentation & Termsheets: Collaborate with legal counsel to draft and finalize termsheets, KIDs, and master agreements, ensuring mathematical payoffs translate precisely into binding legal terms. Managerial Responsibilities Desk Leadership & Quantitative Strategy: Define and execute the quantitative roadmap, prioritizing model pipelines and resource allocation to hit sales and trading targets. Cross-Functional Team Orchestration: Direct workflows across front office, risk, IT, operations, and legal to ensure seamless deal execution and product launches. Talent Development & Technical Mentorship: Mentor and upskill quant analysts on option math, coding best practices (Python\u002FC++), Murex, and front-office execution. Workforce & Workflow Optimization: Establish strict coding, testing, and documentation standards to boost operational resilience and eliminate single-person dependency. Organizational Responsibilities Strategic Business Alignment: Align desk commercial activities with bank growth and profitability targets in coordination with Manager - Global Markets (Institutional & GLC Sales). Regulatory Liaison & Compliance: Serve as primary quantitative liaison to regulators and auditors, ensuring products, models, and desk practices meet governance standards. Senior Management Advisory: Advise executive leadership on market trends, volatility regimes, risk exposures, and relative-value structuring opportunities. Reputational & Conduct Risk Oversight: Protect the bank's franchise by ensuring products are transparent, compliant, and thoroughly risk-managed prior to launch. Education & Certification Degree: Bachelor’s or Master’s in Quantitative Finance, Applied Math, Actuarial Science, Computer Science, or Engineering. License: PPKM license (optional). Experience Industry Background: 10+ years in treasury or capital markets, managing quantitative strategy and model validation lifecycles. Special Skills Regulatory Knowledge: Strong grasp of capital markets and structured products regulatory frameworks. Quantitative Modeling: Expertise in Black-Scholes, Monte Carlo simulations, factor modeling, and stress testing. Murex Proficiency: Deep knowledge of Murex payoff configurations, trade lifecycles, and risk modules. Programming: Proficiency in Python or C++. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1683,"slug":1684,"title":1685,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1686},56764,"manager-finance-cost-management-hong-leong-bank-berhad","Manager - Finance (Cost Management)","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities Financial Reporting & Analysis Prepare monthly Opex closing, reporting, and management presentations. Conduct cost allocation and manage shared service computations. Analyze variance analysis (actual vs. budget vs. forecast) and provide insightful cost management slides for Management Committee meetings. Budgeting, Forecasting and Flash Process and Governance Coordinate and consolidate bankwide annual budget and quarterly forecast exercises, ensuring strict alignment with Group strategic cost-reduction mandates and headcount limits. Manage the Month-End Flash (MEF), provide accurate validation of late adjustments, accrual reversals, and opex recovery entries. Capex and Project Governance & Support Track and evaluate Capital Expenditure Requests (CER), ensuring strict policy compliance. Manage capital commitment reports, depreciation projections, and Capex budget submissions. Perform Post-Project Implementation Reviews (PPIR) to validate ROI against targets. Serve as secretariat for the Tender Review Committee (TRC) and Capital Expenditure Request Committee (CERC). Collaborate with stakeholders to ensure project delivery remains on track. Involve in the system development and enhancement for Finance Projects System Administration Maintain and optimize Enterprise Resource Planning (ERP) and Enterprise Performance Management (EPM) systems. Resolve ERP & EPM technical issues and support system users to ensure operational continuity. Strategic Cost Management & Cost Optimization Monitor initiatives to track realized cost savings and ensure alignment with bankwide profitability targets. Collaborate with business units to execute cost-cutting mandates and optimize expenditures. AI Initiatives & Digital Transformation Collaborate with IT and business units to evaluate and integrate AI solutions for workflow optimization within the Finance division. Monitor the financial impact and ROI of AI initiatives, ensuring alignment with the bank’s digital transformation roadmap and cost-reduction mandates. Job Requirements Education & Experience Background: Bachelor’s Degree in Finance, Accounting or a related quantitative discipline. Professional qualifications (e.g., MIA, ACCA, CPA) are a strong plus. Experience: Minimum of 4-5 years of progressive experience in performance management, management reporting or strategic financial analysis. Candidates from Big 4 or established audit firms are highly encouraged to apply. We value a strong foundation in financial analysis, exceptional data-storytelling abilities, and a proven track record of delivering insights to senior leadership, regardless of your industry background. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1688,"slug":1689,"title":1690,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1691},56770,"manager-marketing-amp-communication-brand-amp-product-marketing-hong-leong-bank-berhad","Manager - Marketing & Communication (Brand & Product Marketing)","If you are looking to excel and make a difference, take a closer look at us… Responsible for leading the strategy, execution, and performance of bankwide and product marketing campaigns. Acting as a custodian of the HLB brand, this role drives brand health, desired market positioning, and top-of-mind recall against competitors. This role takes end-to-end ownership of brand campaigns, as well as efficient internal stakeholders and agency management (creative, media, and production), translating business briefs into impactful media plans, and innovative creative campaigns while meeting tight timelines. Combining creative vision, media strategy, and budget efficiency, the role ensures consistent brand messaging that resonates with customers and drives commercial outcomes. Functional (job responsibilities) Brand guardian to enforce style guides, brand guidelines to build consistent brand imagery across all brand properties and assets, and provide guidance and advisory to the Group, including regional markets. Manage creative process including conceptualization, visuals, copywriting and production to ensure impactful campaign execution Creating and managing brand, corporate and promotional materials, collaterals and brand assets to support brand and other business units Manage execution of bankwide, PFS, HLB Islamic campaigns to ensure timely and accurate delivery. Manage execution of corporate brand initiatives, including support of internal bank divisions eg. HR, Sustainability, Customer Experience Support in coordination and execution of key brand campaigns to drive brand health and visibility Support the business with media planning by proposing optimal channels and touchpoints that drive desired campaign results Managerial (team\u002Fgroup responsibilities) Manage advertising agencies, production houses and vendors to execute advertising campaigns and materials in required timelines Manage media agency and media partners for coordination of campaigns and to maximise ROI on any media packages\u002Finvestment. Manage internal stakeholders across the bank to ensure accuracy of brief, alignment of initiatives with strategic and business objectives. Organizational (organizational responsibilities) Maintain & update centralized brand guideline as reference and advisory to organisation and Group Manage and track brand project budget and expenses. Education\u002FQualification Degree in Advertising, Mass Communications, Marketing or equivalent. Experience Account Servicing or Strategic Planning in an advertising agency; or Marketing\u002FBrand in a corporate organisation. Track record in A&P, advertising and media management. At least 5 years experience in similar role Special Skills High attention to detail Strong follow-up Creative thinking, ability to generate quick out-of-the-box ideas which address business objectives Strong presentation skills, ability to sell ideas and wow stakeholders to obtain buy-in Adept at identifying visuals and copy which are impactful and relevant to audience Excellent language and writing skills In-depth knowledge with advertising processes and platforms, digital marketing and tools, and familiar with media best practices, and content formats About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1693,"slug":1694,"title":1695,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1696},56771,"assistant-manager-internal-audit-business-corporate-banking-audit-hong-leong-bank-berhad","Assistant Manager - Internal Audit (Business Corporate Banking Audit)","If you are looking to excel and make a difference, take a closer look at us… Overview The Internal Audit role for Business Corporate Banking collaborates with internal stakeholders across our business to deliver quality assessment on business controls and processes, evaluate risks and promote a culture of best practices and continuous improvement. This role reports to the Head of Audit, Business Corporate Banking. Key Responsibilities and Accountabilities Functional (job responsibilities): Plan, communicate, lead, execute, monitor & control and report on status of audit assignments in accordance with established audit scope, approach, methodology and technique to achieve the desired audit objectives and to ensure proper working papers documentation i.e. properly indexed, cross-referenced and filed before submission to Team Leader \u002F Supervisor \u002F Audit Manager for review. Conduct Risk Assessment (RA) of auditable entities and prepare Audit Planning Memorandum (APM). Lead and supervise a team of auditors during audit fieldwork to determine: compliance with the company’s guidelines and standard operational procedures, BNM’s rules and regulations and other laws and regulations governing retail credit operations. evaluate the effectiveness of internal controls and efficient use of Bank resources. Provide value added inputs, particularly related to Data Driven Audit, Compliance and Fraud Detection to further enhance the effectiveness of the audit findings presented and recommendation for improvement. Prepare and submit draft and final audit report to Audit Supervisor \u002F Audit Manager for review and issuance within the stipulated time frame. Managerial (team\u002Fgroup responsibilities): Co-ordinate and execute audit planning (including determining the audit approach) within the stipulated time frame for audit fieldwork to be performed). Lead, guide and coach audit teams in the performing credit audit assignments. Supervise the quarterly follow-up on status of implementation of audit recommendation for IAD and BNM reports. Continuously assess the credit risk environment and advise the management on appropriate risk mitigation actions when the risk profile changes. Jobholder Requirement Malaysian citizen Education\u002FQualification Degree holder in Accounting or equivalent or professional accounting qualification(s) is preferred. Experience 5 years and above work experience in audit, compliance or related control functions and extensive understanding on planning, devising test procedures, sampling method and testing About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1698,"slug":1699,"title":1700,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1701},56772,"manager-internal-audit-personal-financial-services-audit-hong-leong-bank-berhad","Manager - Internal Audit (Personal Financial Services Audit)","If you are looking to excel and make a difference, take a closer look at us… On the job you will be: Responsible in implementing and monitoring the risk-based audits per the annual audit plan including develop audit planning and test plans leveraging on data analytics. Required to utilize innovative audit solutions including data analytics and AI tool to increase efficiency and effectiveness of audit review and testing. Responsible to write script for data extraction from data warehouse and identify opportunities for data analytics related to audit tasks; where possible provide analytics\u002Fsuggestions for improvements to the department, business or management for continuous monitoring opportunities. Responsible to plan, lead and execute audits in accordance to the approved annual audit plan within the timelines and resources allocated. This includes manage and supervise the audit team, reviewing the team members’ working papers by evaluating the adequacy and appropriateness of the audit scope \u002F procedural steps \u002F audit evidences obtained and provide value added inputs to further enhance the effectiveness of the audit findings presented and corrective actions recommended. Responsible to manage audit projects and provide guidance\u002Fcoaching to the junior team members. Responsible to monitor and follow up closely with the audit progress and engage Head of Audit (HOA) for status updates in timely manner. Responsible to prepare meaningful, clear and concise reporting of audit findings, practical and value-added recommendations as well as have preliminary discussions with corresponding control\u002Fprocess owners. Required to ensure all audit work done are properly and timely documented in accordance with the required standards. Required to ensure adequate audit coverage and determine compliance with the Bank’s guidelines and SOPs as well as respective regulators’ rules and regulations, to evaluate the effectiveness of internal controls and efficiency use of bank’s resources. Responsible to present the audit findings to the Management during the exit discussion meeting, to obtain the appropriate response on the audit findings highlighted and to follow-up on any remedial actions to be implemented. Responsible in the preparation of various reporting to governance committees. Responsible to perform validation on the business corrective action plans (CAPs) to ensure audit recommendations are properly and timely implemented by the audited units, as well as timely report on near overdue items to HOA and Business. Required to perform ad hoc reviews and additional duties as assigned. Important to your success: Minimum 5 years working experience in audit, compliance or related control functions and extensive understanding on planning, devising test procedures, sampling method and testing Exposure to AI and knowledge of working with SAS, SQL, Python or ACL\u002FTableau is preferred Strong technical, analytics, and translation of analytics solutions Must have relevant knowledge and experience in risk and control functions, ability to understand process flows, challenge the set up and identify weaknesses effectively Good understanding of rules, laws and regulations Good reporting, written and communication skills in English Strong communication skills and comfortable in communicating and collaborating with different stakeholders including Business, Data, Digital, IT and Operation teams Strong attention to detail and ability to quickly understand and assess business processes Flexibility and adaptability to new instructions and\u002For dynamic audit task and ad-hoc reviews Team player and ability to work independently and collaborate with other team members Experience in control-related functions in the financial services firm, regulatory organisation or legal, audit firm is a plus Education: Bachelor Degree in Accounting (or professional accounting qualification), Statistic, Data Science, Computer Science or equivalent is preferred About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1703,"slug":1704,"title":1705,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1706},56774,"manager-personal-financial-services-product-amp-portfolio-management-mortgage-hong-leong-bank-berhad","Manager - Personal Financial Services (Product & Portfolio Management - Mortgage)","If you are looking to excel and make a difference, take a closer look at us… 1. Product Innovation & Digital Transformation Revenue Growth: Spearhead the development of income-generating products and value-added services aligned with the Bank’s long-term business objectives. AI Integration: Architect AI and digital self-service solutions to provide 24\u002F7 customer support, enhancing engagement and reducing operational friction. Strategic Roadmapping: Translate business goals into actionable product features that improve market competitiveness. 2. Portfolio Management & System Optimization Data-Driven Analysis: Conduct in-depth portfolio analysis to identify trends, performance gaps, and opportunities for system-led improvements. UX Enhancement: Formulate and document system requirements aimed at optimizing the customer journey and streamlining internal handling processes. Technical Execution: Lead the end-to-end implementation of system updates, including coordinating User Acceptance Testing (UAT) and post-launch \"health checks\" to ensure zero-defect deployments. 3. Retention & Anti-Attrition Strategy Churn Mitigation: Manage the Bank’s anti-attrition framework, specifically overseeing Mortgage Loan retention initiatives. Financial Decision Making: Partner with the Mortgage Loan Retention Unit to evaluate and approve interest rate reductions, product conversions and fee waivers (Early Termination Fees) while balancing customer loyalty against yield erosion. Yield Optimization: Develop data-backed strategies to minimize loan repricing impact and protect the Bank’s net interest margin. 4. Customer Advocacy & Quality Assurance Conflict Resolution: Collaborate with the Customer Advocacy Department and front-line units to resolve complex customer complaints with speed and empathy. Proactive Prevention: Design and implement tools, training programs, and processes to minimize recurring queries and prevent complaint escalation. Governance: Ensure all products, processes, and customer dealings strictly adhere to internal policies and external regulatory requirements. Job requirement Experience in data analysis and data management Experience in system enhancements, UAT & health checks Experience in handling of customer requests, complaints investigation and resolutions About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1708,"slug":1709,"title":1710,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1711},56775,"manager-personal-financial-services-business-compliance-hong-leong-bank-berhad","Manager - Personal Financial Services (Business Compliance)","If you are looking to excel and make a difference, take a closer look at us… • Lead the implementation of the Compliance frameworks, review and update policies and procedures to comply with legal and regulatory requirements for respective business units within PFS, as well as internal standards and guidelines. • Manage Compliance Assurance and Compliance Control & Monitoring matters, includes Compliance Self-Assessment (CSA), Compliance Independent Review (CIR), mystery shopping, CSAT Sales Compliance Survey, Sales Surveillance Monitoring, BNM Review and Review on implementation of relevant new legislation & regulation to business units within PFS. • Key liaison with Group Compliance team regarding Compliance Assurance and Compliance Control & Monitoring matters. • Drive and facilitate a culture of compliance across respective business units within PFS. • Develop and implement a plan for checking the compliance controls of all business units within PFS. • Provide advisory to business units within PFS in relation to Compliance Control & Monitoring and Compliance Assurance matters on product and\u002For sales governance. • Drive Business Units\u002FSales Channels to ensure all relevant new legislation and regulation on sales governance is implemented in a timely manner, includes validate gap analysis performed by business units and follow up until closure of gaps identified. • Overall responsibility for completion of CSA on sales governance for all business units within PFS, includes validate the CSA performed by business units and follow up until closure of gaps identified. • Key liaison with Group Compliance and Business Units\u002FSales Channels to ensure all independent reviews on sales governance is implemented in a timely manner, include follow up until closure of gaps identified. • Perform review or validation of the quality of work including identification of gaps and potential areas for improvement based on the area assessed. • Drive initiatives to revise existing internal processes and\u002For adopt new processes to comply with new regulatory requirements, where necessary. • Assist with the coordination of any regulatory information requests on sales governance, including BNM Review and meetings with audits. • Assist GM\u002FHead of PFS Compliance in oversight or coordinate of governance committee (i.e. RCGC or FCGC) matters, issues and events that may have significant regulatory, reputational or financial impact towards meeting business objectives, where required. • Establish and share best practice, with reference to competitor benchmarks as appropriate. • Work with relevant stakeholders to derive cross functional compliance related policies and standards. • Build a close working relationship with respective Business Unit \u002F Business Heads, Group Compliance, Group Risk, Group Support Services (including legal), Group Internal Audit, other business units and functions where relevant, in the implementation and enforcement of policies and guidelines. • Build a close working relationship with Group Compliance, as well as Hong Leong Islamic Bank to help ensure compliance with Shariah requirements where necessary. • Lead the compliance projects initiated by Group Compliance, where necessary. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1713,"slug":1714,"title":1715,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1716},56776,"manager-personal-financial-services-business-campaigns-amp-analytics-hong-leong-bank-berhad","Manager - Personal Financial Services (Business Campaigns & Analytics)","If you are looking to excel and make a difference, take a closer look at us… Job Purpose Summary We are seeking a highly experienced and results-oriented Manager - Business Campaigns & Analytics to identify critical business needs and deliver high-impact insights. This role empowers leadership to refine strategic priorities and leverages data-driven intelligence to accelerate overall business performance and measurable growth. Functional (job responsibilities) Act as the product specialist for our consumer banking product managers to understand and evaluate business problems by conducting discussion sessions with product managers and gather data and requirements, and define a solution. Deep-dive investigations and hypothesis testing to uncover actionable insights that influence product strategy and decision-making. Conduct pre and post campaign analysis to create continuous improvements in our campaign response rates. Design, automate, and maintain high-impact executive dashboards in Tableau to monitor the end-to-end product lifecycle and campaign effectiveness. Drive continuous “always-on” marketing by identifying cross-sell, upsell, and attrition opportunities through the ongoing monitoring of customer behavior. Review and evaluate campaign and reports requests to provide structure to campaigns in order to reduce ad hoc demand and improve resource and time management. Develop and enrich “analytic marts” and campaign trackers by merging primary and secondary data sources to increase speed-to-insight and reporting efficiency. Clearly articulate the value of business analytics to non-technical audiences. Manage expectations and ensure alignment between business needs and technical capabilities. Managerial (team\u002Fgroup responsibilities) Provide value-added recommendations and technical guidance to peers during the analysis consultation phase, specifically on how to interpret complex data into actionable insights. Act as checker in the maker \u002F checker process of scripts to ensure logic and data sources used are correct. Able to manage different stakeholders from business, IT, etc in order to have a positive influence to drive desired outcomes. Manage the engagement and workload to ensure operations are running smoothly and deliverables are accurate and timely. Organizational (organizational responsibilities) To ensure alignment to the Division and Bank’s strategic intent and goals for each Financial Year. To Drive business excellence by converting deep-dive analysis into strategic clarity and measurable performance growth. Jobholder Requirements Education\u002FQualification Degree in a quantitative field, such as Computer Science, Statistics, Engineering, Analytics, or related disciplines. Experience 5+ years of experience in data engineering, data science, or analytics roles, with a focus on business analysis. Possess a strong analytical background that can translate insights into business strategy. Comfortable working with data and making data-driven decisions utilizing multiple sources of information. Ability to succinctly articulate and visualize analytical findings to senior management. Good interpersonal, communication skill and strong influencing ability is highly crucial. Strong programming skills in SQL and Python and other relevant languages. Hands-on experience with MarTech tools (e.g., SAS CI360, Adobe Experience Cloud, or similar) would be highly advantageous. Experience in AI\u002FML development, Tableau, UiPath & RPA, is a long-term advantage. Track record of driving business value through the integration of data analytics and business strategies, resulting in improved operational efficiency, revenue growth, and competitive advantage. Experience in developing and maintaining automation scripts for data processing and analysis. Knowledge of customer segmentation strategies and personalized marketing campaigns is a plus. Ability to juggle multiple work streams, filter, evaluate, and priorities solutions. Thrive in a fast paced, dynamic environment, and is a collaborative team player. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1718,"slug":1719,"title":1720,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1721},56777,"senior-executive-web-data-analyst-hong-leong-bank-berhad","Senior Executive, Web Data Analyst","If you are looking to excel and make a difference, take a closer look at us… HLB is embarking on a comprehensive multi-year regional customer experience transformational journey encompassing products, channels and services across the different markets. We are looking for people with highly enthusiastic, detail-oriented web analysts to help create data-driven marketing solutions. The web analyst’s responsibilities include thoroughly analyzing a web asset’s, managing tagging, generating insightful analytics to help better understand its users, and reporting back with easy-to-understand data visualizations and clear solutions. Key Responsibilities and Accountabilities Marketing Insight & Revenue Generation Analyze corporate website and mobile asset performance to identify gaps in the digital conversion funnel. Turn raw data into actionable revenue opportunities by recommending specific site-side optimizations to the marketing team. Produce marketing KPI dashboards that track on-site user journeys campaign effectiveness and content ROI. Provide deep-dive analysis on customer acquisition costs and lifetime value to ensure investments in corporate website properties are driving profitable growth. Analyse patterns of user behaviors within the corporate website to support the Marketing Digital Team in creating personalized experiences. Use data to troubleshoot UI\u002FUX friction points, increase page engagement, and convert website leads into paying customers. Strategic Coordination & Technical Bridge Act as the primary coordinator between the Analytics Implementation Team, the Digital Content Team, and Business Stakeholders. Support and translate business requirements into technical tagging specifications for the external team, and translate technical data limitations or opportunities into business language for stakeholders. Coordinate and manage end-to-end tagging strategies and SDK integrations by leveraging in mobile app analytics and Mobile Measurement Partners (e.g., AppsFlyer, Adjust, Branch) or platforms like Firebase; act as a technical bridge to ensure the Analytics Implementation team captures high-fidelity marketing insights while empowering the Digital Content team to effectively utilize tracking data. Validate the data quality provided by external vendors before it reaches business reports. Ensure that tagging and SDKs are functioning correctly across all digital assets (pre-login, post-login, and mobile applications) to maintain trust in our data. Operational & Enabler Functions Generate easy-to-understand data visualizations and narrative reports that explain why specific trends are happening and what the business should do about them. Coordinate, review, and manage the delivery of web analytics and tagging projects, ensuring external vendors meet timelines and internal stakeholders receive timely insights. Coordinate with a small sized team consisting of solution architect and developer to deliver insight analysis and tagging projects Implement process improvements for productivity and timeliness Education\u002FQualification Degree in Business Analytics, Information Technology (Data Analytics), Data Science, Computer Science, Engineering, Marketing, Banking\u002F Finance\u002F Statistics or related disciplines. Proficient in Google Analytics or related web analytics tools Experience\u002FSkills 3to 5 years of experience in web data analytics. Familiar with marketing performance and revenue optimization are an added plus. Proven experience acting as a liaison between technical engineering\u002Fdata teams and non-technical business\u002Fmarketing teams. Special Skills Strong knowledge of Google Analytics, and Tag Management Systems. Familiarity with SDK implementation for mobile apps is essential. Able to translate complex technical concepts (tagging\u002FSDKs) into clear business value for stakeholders. Good communication and collaboration skills to manage implementation partners and content teams. Able to troubleshoot data discrepancies between technical implementations and business reporting. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1723,"slug":1724,"title":1725,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1726},56778,"manager-personal-financial-services-data-scientist-hong-leong-bank-berhad","Manager - Personal Financial Services (Data Scientist)","If you are looking to excel and make a difference, take a closer look at us… This role focuses on enabling data-driven decision-making through the development and execution of robust data strategies. You will collaborate with cross-functional teams to acquire, integrate, and analyze diverse datasets to support core business objectives. This includes building scalable data solutions, leveraging emerging technologies, and applying advanced analytics to drive strategic recommendations and business value. Strategic Leadership: Lead the development and execution of the department’s data strategy, covering the entire lifecycle from data acquisition to advanced modelling. Operational Excellence: Manage the resources, timeline and quality of model development, ensuring all outputs align with core business objectives. Innovation & Automation: Drive process improvements by leveraging new technologies to automate repetitive tasks and enhance team efficiency. Advanced Analytics: Develop models for complex business scenarios and design interactive dashboards to communicate actionable insights to stakeholders. Predictive Analytics: Move beyond descriptive reporting by leveraging AI\u002FML knowledge to forecast trends or customer churn. Stakeholder Management: Partner with business units to understand market and customer needs, delivering tailored data solutions. Executive Communication: Interpret complex modelling results and present strategic findings to senior management to guide high-level decision-making. Mentorship: Lead and mentor a team of data scientists, fostering technical growth in machine learning, AI, statistical modelling and soft skills as well. Team Growth: Responsible for growing a highly competent data scientist team. Partner with stakeholders and cross-functional teams to acquire and apply the necessary knowledge for delivering a robust and high-quality data solution thus drive business strategy and decision making. Education\u002FQualification Degree in Actuarial Science, Statistics, or equivalent Knowledge in SQL and scripting languages like Python or R for data manipulation, analysis, and modeling. Knowledge in data visualization tools like Tableau, Power BI, or similar to create compelling reports and dashboards. Knowledge in AI or machine learning is required. Minimum 8-10 years in Data Science with 3+ years in leadership About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1728,"slug":1729,"title":1730,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1731},56779,"manager-personal-financial-services-credit-policy-credit-planning-amp-strategy-hong-leong-bank-berhad","Manager - Personal Financial Services Credit (Policy Credit Planning & Strategy)","If you are looking to excel and make a difference, take a closer look at us… Overview: The Policy Credit Planning & Strategy manager is responsible for reviewing and aligning PFS credit policies with regulatory requirements and growth strategies to ensure high asset quality. You will drive portfolio performance through data analysis and lead digital transformation projects to automate credit evaluation. This role will report to the Head - Personal Financial Services Credit (Credit Policy & Strategy Planning). Responsibilities: Review PFS credit policy to ensure compliance to regulatory requirement and the Bank’s lending direction for growth whilst maintaining asset quality. Perform portfolio analysis and continues portfolio management to strengthen credit portfolio performance. Contribute to digital and AI transformation initiative by leading\u002F supporting system enhancement projects for credit evaluation in relation to credit risk\u002F policy across all products. Perform risk and compliance control testing and address audit query\u002F related matters. Assumed the role of Business Unit Compliance Representative (BUCR) & Operational Risk Representative (ORR). Skills & Experience We Are Looking For: Education\u002FQualification possess a Degree in Economics, Finance, Statistic, Mathematics, Computer Science or equivalent. Minimum of 5 years of credit management and credit risk experience with good knowledge about consumer banking \u002F small business lending products and process. Not mandatory but preferably with minimum Level 1 Chartered Banker Credit certification from AICB. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1733,"slug":1734,"title":1735,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1736},56780,"manager-personal-financial-services-deposits-sme-hong-leong-bank-berhad","Manager - Personal Financial Services Deposits (SME)","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities Portfolio Growth & Strategy: Develop and execute go-to-market strategies to aggressively grow the SME deposit portfolio, focusing on low-cost Current and Savings Accounts (CASA) and Fixed Deposits. Product Management: Oversee the end-to-end lifecycle of SME deposit products, from ideation and feature enhancement to pricing strategies and promotional campaigns. Stakeholder Collaboration: Partner closely with Branch Managers, Relationship Managers, and Marketing teams to design sales playbooks, drive product training, and execute localized deposit acquisition drives. Market Intelligence: Conduct ongoing market research to analyze competitor offerings, interest rate trends, and SME client behaviors to ensure the bank remains highly competitive. Risk & Compliance: Ensure all deposit products, onboarding processes, and sales activities adhere strictly to internal risk frameworks and external regulatory requirements (e.g., AML\u002FCFT, KYC, and local deposit insurance bodies). Performance Tracking: Monitor financial performance metrics, prepare monthly management reports on deposit volume variances, and implement corrective actions for underperforming segments. Qualifications & Experience Education: Bachelor’s degree in Banking, Finance, Business Administration, or a related field. Experience: Minimum of 5–7 years of experience in the banking sector, with a proven track record in product management, SME banking, or retail branch banking. Technical Knowledge: Deep understanding of deposit products, interest rate dynamics, and the specific financial needs of micro and SME businesses. Regulatory Acumen: Strong working knowledge of banking regulations, compliance standards, and corporate account opening processes. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1738,"slug":1739,"title":1740,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1741},56782,"manager-risk-management-credit-decision-science-hong-leong-bank-berhad","Manager - Risk Management (Credit Decision Science)","If you are looking to excel and make a difference, take a closer look at us… Overview At the intersection of bold business strategy and AI-driven analytics lies our Credit Decision Science team. We are looking for visionaries to architect the intelligence that fuels the Bank’s strategic expansion. In this role, you won’t just support the business—you will leverage multi-dimensional modeling to navigate new frontiers and scale aggressively. Join us to build the robust frameworks that don't just stay within risk appetites, but actively create the path for the Bank’s future success. Responsibilities: Architect the Future of Credit Intelligence: Lead the end-to-end re-engineering of the Bank’s predictive engine, deploying sophisticated multi-dimensional and AI-driven models that move beyond traditional risk management into the realm of strategic business optimization. Drive Multi-Billion Dollar Strategy: Act as a high-level consultant to Business Unit leaders, translating complex algorithmic outputs into actionable commercial strategies that directly capture new market opportunities and fuel the Bank's growth momentum. Innovation Without Boundaries: Mastermind the transition from legacy frameworks to cutting-edge Decision Science, utilizing AI to solve real-world financial challenges and creating intellectual legacy within a forward-thinking banking ecosystem. Direct Impact on Value Creation: Ownership of the model lifecycle where your technical precision doesn't just mitigate risk, it scales financing capacity and expands business volume, empowering the Bank to capture new markets and drive sustainable growth. Collaborative Leadership & Influence: Work at the intersection of data and vision, collaborating with cross-functional experts to ensure our models are not just statistically robust, but are the primary catalysts for winning in a competitive and volatile financial landscape. Skills & Experience We Are Looking For: Quantitative Foundation: A strong academic background in a quantitative field (e.g. Data Science, Statistics, or Financial Engineering) with 3-5 years of experience in credit risk modeling or advanced analytics. Computational Fluency: Hands-on expertise in Python and SAS, with a proven ability to engineer and transform large-scale datasets into high-performance model inputs, and a passion for deploying AI\u002FMachine Learning frameworks within a regulatory environment. Multi-Dimensional Insight: Experience in developing or recalibrating credit models, with a sophisticated understanding of how multi-dimensional variables impact the model’s predictive power and long-term stability. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1743,"slug":1744,"title":1745,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1746},56783,"manager-personal-financial-services-digital-amp-deposit-campaign-amp-analytics-hong-leong-bank-berhad","Manager - Personal Financial Services Digital & Deposit (Campaign & Analytics)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Product Mastery and Strategy Deep dive into our bank products & channel to understand how the business is run. Identify gaps in current workflow and implement smarter and faster ways to achieve business goals through data driven insights. Team Development and “Specialist” Training Act as the primary subject matter expert for the team, moving them away from general processing toward specialized product knowledge. Create and maintain training materials, cheat sheets and best practice guides. Operational Oversight Pipeline Management: Monitor daily request volumes and build prioritization based on impact to business goals. Ensure team is meeting turnaround times without sacrificing quality. Serve as first point of contact for complex business problems. Campaign Execution & Management: Lead the campaign design based on data driven insights to achieve business goals. Manage campaign calendars, ensure timely delivery and accuracy Customer Journey Optimization: Implement improvements to onboarding flows, activation series, re-engagement campaigns, and win-back programs. Monitor customer behavior data to identify patterns and suggest proactive interventions to improve engagement and reduce churn. Performance Monitoring & Reporting: Track, analyze, and report on campaign performance metrics (e.g., open rates, click-through rates, conversion rates, churn rates, engagement levels). Provide regular insights and recommendations to business teams for campaign optimization and strategy refinement. Contribute to the development of customer lifecycle dashboards. Data & System Management: Ensure data integrity and accuracy within CRM and marketing automation platforms. Assist in troubleshooting issues related to campaign deployment or data flow. Stay updated on platform features and best practices to maximize tool utilization. Managerial (team\u002Fgroup responsibilities) Guide, mentor and coach team members on activities\u002Finitiatives to build up knowledge and experience on applicable laws, rules, regulations and guidelines. Manage the relationship with all stakeholders. Organizational (organizational responsibilities) Ensure that a sound ML\u002FFT compliance is in place for the Group. Education\u002FQualification Degree in a quantitative field, such as Computer Science, Statistics, Engineering, Analytics, or related disciplines. 7 years & more of employment experience on improving business processes through human capital & technology. Possess a strong analytical background that can translate insights into business strategy. Comfortable working with data and making data-driven decisions utilizing multiple sources of information. Ability to succinctly articulate and visualize analytical findings to senior management. Good interpersonal, communication skill and strong influencing ability is highly crucial. Familiarity with project management frameworks, and proven work experience in leading a team of analysts. Experience in SQL, Python AI\u002FML development, Tableau, UiPath & RPA, is a long-term advantage. Track record of driving business value through the integration of data analytics and business strategies, resulting in improved operational efficiency, revenue growth, and competitive advantage. Ability to juggle multiple work streams, filter, evaluate, and priorities solutions. Thrive in a fast paced, dynamic environment, and is a collaborative team player. Comfortable working with tight deadlines, with a strong attention to detail. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1748,"slug":1749,"title":660,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1750},56784,"manager-wholesale-credit-credit-evaluation-hong-leong-bank-berhad-2","If you are looking to excel and make a difference, take a closer look at us… • Overall responsible for credit risk management and evaluation of loans within a given portfolio with minimal accounts turning NPL\u002FHigh Risk \u002F Watchlist after review. • Approve loans as per lending authority granted and evaluate with good quality and recommend credit proposals for higher levels of approving authorities within specified time frame. • Responsible for presentation of cases to MCC. • Manage BC resources to optimize turnaround time and quality of credit evaluation within key results area. • To provide credit training and on the job coaching to AROs\u002F BCMs. • Manage clericals or executives designated under the same team. • Supporting role in special projects assigned by team leaders. Requirements • Recognised University qualification preferably in Accounting\u002F Finance\u002F Economics. • Relevant credit and marketing experience at managerial level. • Good credit analytical and managerial skills supported by experienced business acumen. • CCP accredited. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1752,"slug":1753,"title":1754,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1755},56785,"manager-wholesale-credit-division-sme-credit-evaluation-hong-leong-bank-berhad","Manager - Wholesale Credit Division - (SME Credit Evaluation)","If you are looking to excel and make a difference, take a closer look at us… Job Description Functional (job responsibilities) Overall responsible for credit risk management and evaluation of C&C loans within portfolio with minimal accounts turning NPL\u002FHigh Risk \u002F Watchlist after review. Approve loans as per lending authority granted and evaluate with good quality and recommend credit proposals for higher levels of approving authorities within specified time frame. Responsible for presentation of cases to MCC. Managerial (team\u002Fgroup responsibilities) Manage BC resources to optimize turnaround time and quality of credit evaluation within key results area. To provide credit training and on the job coaching to AROs\u002F BCMs. Manage clericals or executives designated under the same team. Organizational (organizational responsibilities) To be an Industry specialist. Supporting role in special projects assigned by team leaders. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1757,"slug":1758,"title":336,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1755},56786,"manager-wholesale-credit-division-credit-evaluation-hong-leong-bank-berhad",{"id":1760,"slug":1761,"title":1762,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1763},56787,"manager-wholesale-credit-recovery-management-hong-leong-bank-berhad","Manager - Wholesale Credit (Recovery Management)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Formulate and implement dynamic and robust strategies, resolution to expedite recovery. Oversea the expeditious recovery on defaulted accounts where prospect of workout is minimal. Expedite litigation on accounts where there is low prospects of rehabilitation. Negotiate with customers and establish formal corrective actions plans with approved milestones and target dates, and to undertake on-going monitoring to rehabilitate accounts where the prospects of workout \u002F restructuring is high. Work closely with other departments of the Bank and direct external agents such as receivers and managers, liquidators, monitoring accountants, solicitors, valuers, auctioneers, other lenders and consultants to expedite the resolution of accounts under purview. Monitor all CGC\u002F SJPP guarantee accounts to ensure timely notification of NPL classification, submission of CGC claims, and all matters pertaining to the related accounts. Ensure charged assets are adequately protected \u002F insured and proper legal advice is taken in the recovery process, with a view to safeguard the Bank from potential loss. Regularly review and ensure adequacy of impaired financing provisioning and in compliance with internal and external guidelines. Ensure strategies fully comply with regulatory requirements. Prepare approval papers that include position papers and proposals by customers (including analysis and review of debt restructuring schemes and repayment proposals) to be tabled to the relevant Committees. Participate and presenting to the relevant Committees and make recommendation as required. Preparation of letter of offer and relevant correspondences. Update and checking of monthly\u002Fquarterly reports required for submission. Managerial (team\u002Fgroup responsibilities)\\ Monitor and track performance in meeting the recovery targets to ensure contribution to the team’s overall target. Organizational (organizational responsibilities) Identify and implement process enhancement to improve productivity and work quality. To participate in new projects related to work. Education\u002FQualification Degree About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1765,"slug":1766,"title":1767,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1768},56788,"manager-regional-wealth-management-treasury-wealth-solutions-hong-leong-bank-berhad","Manager - Regional Wealth Management (Treasury Wealth Solutions)","If you are looking to excel and make a difference, take a closer look at us… Overview We are seeking a highly motivated and experienced Product Manager to drive the strategy, development, and growth of our investment and foreign exchange product suite. This role will be responsible for managing the end-to-end lifecycle of our Dual Currency Investment products and FX transactions, driving new initiatives for FX forward and FX option products, and overseeing our commodities portfolio (gold, silver, etc.). The ideal candidate will possess a strong understanding of financial markets, a customer-centric mindset, and a proven track record of successfully launching and managing financial products. You will work closely with engineering, sales, marketing, operations, and compliance teams to deliver innovative and competitive solutions that meet the needs of our diverse customer base in the Malaysian market as well as the Singapore market. Job Responsibilities Product Strategy & Roadmap: Define and execute the product vision, strategy, and roadmap for Dual Currency Investments, FX transactions, FX forwards, FX options, and commodities (gold, silver, etc.), aligning with the overall business objectives and market opportunities in Malaysia. Market Research & Analysis: Conduct thorough market research, competitive analysis, and customer needs assessments to identify opportunities, understand market trends, and inform product decisions. Product Development & Launch: Lead the product development lifecycle from ideation to launch, including defining product requirements, collaborating with engineering and design teams, conducting user testing, and ensuring timely and high-quality delivery. Product Lifecycle Management: Manage the entire lifecycle of existing and new products, including monitoring performance, identifying areas for improvement, process and planning enhancements, and making strategic decisions regarding product evolution or sunsetting. Pricing & Profitability: Develop and implement pricing strategies that optimize revenue and profitability while remaining competitive in the Malaysian market. Risk Management & Compliance: Ensure all products adhere to relevant regulatory requirements and internal risk management policies in Malaysia. Collaborate with compliance and legal teams to ensure product features and processes are compliant. Go-to-Market Strategy: Collaborate with marketing and sales teams to develop and execute effective go-to-market strategies, including product positioning, messaging, and sales enablement materials tailored for the Malaysian audience. Performance Monitoring & Reporting: Track key product metrics, analyze performance data, and generate regular reports to stakeholders, identifying trends, opportunities, and areas for improvement. Stakeholder Management: Effectively communicate and collaborate with internal and external stakeholders, including technology, operations, sales, customer service, and regulatory bodies. Customer Focus: Champion a customer-centric approach, ensuring that product decisions are driven by customer needs and feedback. Product Evangelism: Act as a product evangelist, both internally and externally, to build awareness and understanding of the product offerings. Continuous Improvement: Stay abreast of industry trends, emerging technologies, and best practices in DCI, FX derivatives, and commodities product management. Job Requirements Possess a Bachelor’s degree in Finance, Economics, Business Administration, or a related field (a Master’s degree or professional certifications like CFA\u002FFRM is an advantage). Have at least 5 years of proven experience in product and project management within financial services or wealth management, specifically handling Dual Currency Investments, FX platforms\u002Fderivatives, or commodities in the Malaysian market. Demonstrate strong knowledge of financial markets, structured investment products, FX trading principles, commodities, and related risk management practices. Proven ability to translate business needs and market requirements into detailed product specifications and user stories within an Agile development environment. Familiar with relevant Malaysian financial regulations and compliance requirements governing investment and FX products. Proficient in MS Office (Excel, PowerPoint) for financial modeling and presentations, with experience leveraging AI tools (e.g., Gemini) to boost research and productivity. Strong analytical, problem-solving, and communication skills with the ability to collaborate effectively with cross-functional teams in a matrix reporting structure. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1770,"slug":1771,"title":1772,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1773},56789,"manager-branch-branding-amp-communications-hong-leong-bank-berhad","Manager, Branch Branding & Communications","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) ● Create, define, and own the long-term Branded Branch Strategy and Communications Strategy across nationwide locations, leveraging market trends, brand positioning, and consumer insights. ● Lead and collaborate with cross-functional business units to ideate, prioritize, and scale new retail experiences that define the bank's future state, ensuring alignment with the bank's mission and Corporate Identity (CI) standards. ● Design and pioneer innovative and customer-centric branch experiences that position the bank as a forward-thinking industry leader, fundamentally transforming the customer journey. ● Plan, execute and market branch micro-events in key branches to transform branches into hubs for financial advisory and consultation, utilizing effective communication streams to maximize market visibility and impact. ● Synthesize new strategies, concepts and digital experiences into HLB’s Retail Blueprint and standardized operating procedures (SOPs), providing a clear, structured execution guide for business units to transform traditional spaces into a modern branch brand experience. ● Lead the end-to-end process to operationalize, scale and maintain the guidelines within the Retail Blueprint across all channels, branches (including Islamic, Priority, and Private Bank centers) initiatives and activities. ● Define the key performance metrics and measurement frameworks used to evaluate the effectiveness of implemented initiatives, pilot programs, and Proof of Concepts (POCs). Jobholder Requirements: Education\u002FQualification ▪ At least 5 year in brand management and diversify stakeholder portfolios management will be an added advantage ▪ Experience in leading team and cross-functional teams will be an added advantage ▪ Must possess at least a bachelor’s degree, post-graduate diploma, professional degree in any field Experience ▪ Solid knowledge of Brand & Communications Management ▪ Excellent working knowledge of brand principles, particularly to support the building of Retail Brand Strategy and Plan. Experience as a Brand Manager or similar role in Marketing Portfolio of brand-building projects ▪ Demonstrated skills, knowledge and experience in the operationalisation of Brand Strategy and Brand Plan across channels and mediums ▪ Possess leadership ability and able to self-motivate and lead cross-groups collaboration and secure the co-operation and involvement of key internal and external stakeholders ▪ Highly experienced in building and growing relationships with internal and external stakeholders and partners with creative thinking, problem solving and have strong bias for action ▪ Excellent verbal and written communication skills, confident to partner and collaborate directly with stakeholder and business leaders for job scope deliverables, and beyond ▪ Sound project management knowledge and skills with strong ability to drive continuous improvement via iterative improvements and\u002For strategic POCs of new ideas and concepts About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1775,"slug":1776,"title":1777,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1778},56790,"manager-customer-engagement-amp-partnership-hong-leong-bank-berhad","Manager, Customer Engagement & Partnership","If you are looking to excel and make a difference, take a closer look at us… The Manager, Customer Engagement & Partnership will report to the Head of Customer Engagement & Partnership. The successful candidate is responsible for driving marketing\u002Floyalty campaigns for credit and debit card customers within the bank’s payments and partnership ecosystem. The position provides an excellent opportunity for an enthusiastic and proactive individual to create impactful and relevant campaigns that drive our credit and debit card to be the top of choice payment product among our existing and future cardholders. This is a hands-on role and to be successful the candidate would need to possess a sharp business acumen, be comfortable analysing data, and leverage on their strong project management and communication skills to ensure timely launch of marketing campaigns within the agreed budget. Key Responsibilities: Lead, develop and execute series of marketing campaigns to engage cardholders to drive card spend and frequency via holistic customer engagement programs such as compelling tactical usage campaigns, year-long consumer programs leveraging merchant categories and spend insights (dining, eComm, family entertainment & travel). Keen interest to dive into analytics reports, consumer insights collaborating closely with MIS team in building marketing campaigns that resonate with cardholders’ needs. Proactively monitor and analyse performance of on-going marketing campaigns to ensure results are on track and if not, to identify the issues and recommend solutions to rectify them. Track post campaign analysis and recommend learning for better performance in the next campaign. Comfortable collaborating with cross functional teams such as business analytics (BIAU), MIS, compliance, finance, legal and marcom to ensure programs are executed on time in line with approved business matrixes and marketing budget. Job Requirements: Malaysian citizen. Degree holder in Business, Marketing, Finance, or any other relevant competencies. 10 years and above relevant work experience in financial institutions, customer loyalty, FMCG, digital creative or media agency. Candidates from non-banking backgrounds are invited to apply. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1780,"slug":1781,"title":1782,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1783},56791,"manager-wholesale-credit-management-information-systems-hong-leong-bank-berhad","Manager - Wholesale Credit (Management Information Systems)","If you are looking to excel and make a difference, take a closer look at us… Overview This role is responsible for ensuring the integrity, accuracy, and timely delivery of high-level management portfolios, regulatory submissions (BNM), and external disclosures. A core focus of this role is overseeing the end-to-end validation, reporting, and inter-departmental alignment of the MFRS 9 Expected Credit Loss (ECL) frameworks for both domestic loans\u002Ffinancings and overseas branches. This role will also champion process improvements to enhance workflow efficiency and maintain robust internal controls. Key Responsibilities Ensure quality, consistent and timely information submitted to Management (CAQ, MC, CSC, QSBM, Board paper, financial disclosure, industrial \u002F portfolio analysis), BNM, rating agency, internal \u002F external auditors and ad hoc reports. Validating MFRS9 ECL provision for BCB Loans \u002F Financings. Enhancement in reporting preparation process and workflows. Responsible for the MFRS9 matters from intra \u002F inter-department and overseas branches. Any other responsibilities as assigned by the management on the internal operation and control. Keyholder Responsibilities Bachelor’s Degree in Accounting, Finance, Actuarial Science, or Risk Management. Practical knowledge of MFRS 9 \u002F IFRS 9 Strong data skills - proficiency in SQL, SAS, or advanced Excel Sharp analytical thinking for portfolio and industrial trend analysis. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1785,"slug":1786,"title":1787,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1788},56792,"manager-e-commerce-hong-leong-bank-berhad","Manager, E-Commerce","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Identify potential clients in the target market and complete appropriate research on the prospective client’s business and banking solution needs Develop relationships with prospective clients, while maintaining existing client relationships Negotiate contract terms with clients and communicate terms to stakeholders Collaborate with Tech and Ops teams to ensure contracted system specifications are executed on-time and as agreed for clients Become a subject matter expert on e-payment solutions, processes and operations, and remain up-to-date on industry news To manage e-commerce business clientele on the e-Wallet, e-Payment & e-Commerce requirements Organize events, promotions, offers, and marketing strategies for PFS Digital Business To lead & manage e-Payment projects such as WeChat Pay, RPP, PayNet, MyDebit and etc. for clients Managing and planning for Business Projects CAPEX and OPEX Adopt & implement best practices to support PFS to improve governance, market response & customer service About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1790,"slug":1791,"title":1792,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1793},56793,"manager-payments-product-development-amp-acquisition-hong-leong-bank-berhad","Manager, Payments Product Development & Acquisition","If you are looking to excel and make a difference, take a closer look at us… We are looking for talents to initiate, develop and launch payment products and capabilities, such as debit\u002Fcredit cards and mobile\u002Fin-app payment capabilities, that will transform Hong Leong to be a leader in the payments space competing with banks, e-wallets, and other forms of payment instruments with the aim of generating growth of Payment, Partnership and Unsecured Loans’ Profit & Loss. Job Responsibilities: Periodic review of product P&L to derive product strategies, marketing initiatives and action plans to improve product profitability. Lead the planning and launch of payment solutions to achieve the business’ objectives, sales and financial targets while supporting channel alignments on launches through effective campaign briefing and internal communications. Benchmark existing product proposition (CVP) versus market to ensure competitiveness, revising existing product or developing new products if necessary. Drive credit cards acquisition through differentiated acquisition campaigns, expansion of distribution channels, improve customer on-boarding process and consistently engage the sales team to provide necessary marketing support. Drive product acquisition via offline and digital channel (leads, applications, funding\u002Fapproval) through developing and implementing marketing frameworks to improve customer performance (i.e. card activation, retail spend, revolving, etc.). Enhance digital acquisition journey for all related products to improve business acquisition and customer experience Job Requirements: Malaysian citizen Undergraduate Degree in Marketing\u002FBusiness Administration\u002FManagement or equivalent 3-5 years of working experience in product development, campaign management and\u002For payments Familiarity with the industry players such as media, advertising including A&P would be an added advantage About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1795,"slug":1796,"title":1797,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1798},56794,"manager-portfolio-management-payments-partnership-amp-unsecured-lending-hong-leong-bank-berhad","Manager, Portfolio Management (Payments, Partnership & Unsecured Lending)","If you are looking to excel and make a difference, take a closer look at us… Job Responsibilities: Develop relevant and cost-efficient strategies supported by analytics and financial data targeted at segmented customer base in order to drive: 1) Portfolio Sales ENR, 2) Channel management and drive sales targets for assigned sales channels, 3) Other existing customer management activities (attrition, line management, activation) Contribute constructively, analytically and creatively in the planning and implementation stages of campaigns Provide clear direction and communication to the creative agencies and internal stakeholders in devising, producing and execution of communication materials, which will communicate the product propositioning, and the agreed objectives of the campaigns Develop effective communication to the targeted segment via targeted communications (Direct mailers, SMS, eDMs, targeted banners, facebook postings) to inform the targeted segment and the individual customers on the offers available to them. Develop T&Cs, PDS and ensure new Portfolio sales plans are created and tested for all digital channels Monitor and control the A&P funds allocated for the approved campaigns Monitor and analyze campaign and channel performance to ensure results are on track and if not, to identify the problems\u002F issues and recommend solutions to rectify them Project management lead for projects which are Portfolio Management related and to work closely with stakeholders to agree on the processes and system related enhancements. To develop ITR, URS and contribute towards FS. Perform UATs and production health tests. Monitor competitor’s market intelligence, benchmarking against competitors and global industry practices Ensure full compliance in all internal policies, SOPs and external regulations To carry out any other duties as directed by the management Job Requirements: Malaysian Citizen with a min Diploma in any relate field Minimum 5 years of working experience in Product Management, Consumer Credit Policy or Risk Management Project management skills and analytical skills are needed to succeed in this role About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1800,"slug":1801,"title":1802,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1803},56795,"manager-personal-financial-services-business-compliance-hong-leong-bank-berhad-2","Manager, Personal Financial Services (Business Compliance)","If you are looking to excel and make a difference, take a closer look at us… Job Purpose Summary Responsible for serving as the primary bridge between Personal Business units, Group Compliance, and evolving regulatory frameworks for the Personal Financial Services (PFS) division, ensuring all PFS Business Units align with Bank Negara Malaysia (BNM) regulations, Shariah requirements, and internal policies. This role drives the proactive review of policies, gap analyses, and compliance self-assessments to mitigate compliance and operational risks. Additionally, the incumbent is responsible for leading end-to-end investigations into non-compliance incidents (NCIs), managing functional disciplinary cases, validating corrective action plans, and delivering targeted training to embed a strong culture of ethics, data privacy, and fair consumer treatment across PFS. Key Responsibilities and Accountabilities Functional (job responsibilities) 1. Regulatory Liaison, Policy & Implementation • Serve as the primary liaison on regulatory compliance matters for respective business units within PFS, in close consultation with Group Compliance. • Coordinate the Bank’s Compliance frameworks; regularly review and update policies, procedures, and Standard Operating Procedures (SOPs) to ensure strict alignment with legal, regulatory, and internal standards. • Perform thorough gap analyses on new or revised legislation\u002Fguidelines (e.g., Bank Negara Malaysia policies). Work closely with Business Units to ensure timely implementation. • Propose and recommend strategic initiatives to revise existing internal processes or adopt new workflows to meet evolving regulatory landscapes. • Partner closely with Personal Financial Services-i to help ensure business practices and guidelines comply with relevant Shariah requirements. 2. Incident Management, Assessment & Discipline • Lead the assessment and investigation of Non-Compliance Incidents (NCIs) and PFS Functional Disciplinary Working Committee (FDWC) cases to determine root causes, assess compliance\u002Foperational risks, and provide independent assurance. • Thoroughly investigate, report, and follow up on all NCIs and FDWC cases until official closure, working collaboratively with business units to implement and validate corrective action plans. • Analyze NCI and FDWC case data to identify systemic patterns of non-compliance or staff misconduct, recommending control enhancements to mitigate recurrence and actively driving initiatives to decrease the number\u002Fseverity of PFS breach incidents. • Prepare and submit Monthly Compliance Breach Reports (CBR) and Key Risk Indicator (KRI) reports to management, ensuring timely, accurate, and quality reporting on compliance governance and risk management issues. 3. Independent Assurance & Control Review • Take overall responsibility for coordinating and executing Compliance Self-Assessments (CSA) and targeted Independent Compliance Reviews. • Coordinate, and implement structured plans for checking and testing the compliance controls of respective business units within PFS. • Conduct independent reviews of SOPs by mapping them against known NCIs to identify and close potential operational gaps. • Ensure full validation of all action plan items related to gaps identified during independent reviews, Audit Corrective Action Plans (CAPs), or external regulatory findings. 4. Stakeholder Management & Compliance Culture • Build close working relationships with Business Units, Group Compliance, Group Risk, Group Support Services (including Legal & Human Resources), Group Internal Audit, and other functions to ensure cohesive enforcement of guidelines. • Develop, conduct, and deliver targeted compliance training topics for PFS business units. Revisit and enhance the effectiveness of PFS compliance awareness initiatives. • Actively foster a stronger compliance culture through role-based training, promoting good governance, risk awareness, and ethical business conduct. • Undertake ad-hoc compliance projects initiated by Group Compliance or PFS Compliance where necessary. Managerial (team\u002Fgroup responsibilities) Actively contribute to team knowledge sharing, serving as a subject matter expert and resource to stakeholders on compliance matters. Organizational (organizational responsibilities) • Foster a culture of compliance and ethical conduct within the PFS division. • Build strong, collaborative working relationships with key internal stakeholders to ensure consistent implementation and enforcement of policies. Jobholder Requirements Education\u002FQualification • Academic Credentials: Bachelor’s degree in Law (LL.B), Finance, Business, Accounting, or a related discipline. A strong legal background or formal legal training is highly preferred. • Professional Certifications: Compliance-related certifications (e.g., AICB, ICA) are an added advantage. Experience • Minimum of 3 years of working experience within a banking or financial institution, with direct responsibility for managing compliance, regulatory affairs, or legal risk. • Sound knowledge of legislative aspects, regulatory requirements (such as Bank Negara Malaysia\u002FPayNet guidelines), and banking products within financial institutions. Special Skills Must be a highly committed professional who thrives in a fast-paced environment. You should possess a proven ability to multitask effectively, manage competing priorities, and maintain a strong drive to meet tight regulatory and internal timelines without compromising on quality or accuracy. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1805,"slug":1806,"title":1807,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1808},56797,"manager-regional-wealth-management-wealth-commercialisation-hong-leong-bank-berhad","Manager, Regional Wealth Management (Wealth Commercialisation)","If you are looking to excel and make a difference, take a closer look at us… Job Purpose The Wealth Commercialisation Manager is responsible for driving the growth, monetization, and go-to-market strategy for wealth management products and digital wealth solutions. This role bridges the gap between product development, marketing, sales enablement, and tech\u002Fdigital channels to ensure products achieve high adoption, target revenue, and customer engagement. Key Responsibilities Develop and execute commercialisation strategies for new and existing wealth management products (e.g., unit trusts, structured products, FX, bancassurance, etc). Establish key performance metrics (AUM, revenue, active customer count, product penetration) and drive cross-functional execution to meet business targets. Identify target customer segments, value propositions, and optimal pricing strategies in collaboration with product and analytics teams. Leverage customer analytics and behavior data to optimize product positioning and drive conversion rates across self-serve and assisted channels. Collaborate with Marketing and Segment teams to plan, launch, and measure integrated marketing and promotional campaigns. Develop sales collateral, toolkits, and product training materials for Relationship Managers (RMs) and front-line advisors. Track campaign ROI and continuously refine commercial messaging based on performance data. Work closely with Product, Compliance, Risk, Legal, Operations, and IT teams to ensure all commercial initiatives meet regulatory standards and are delivered on time. Monitor competitor landscape, market trends, and regulatory changes to identify new commercial opportunities or potential risks. Qualifications & Requirements Education & Experience Education: Bachelor’s degree in Business Administration, Finance, Economics, Marketing, or a related field. Experience: 3+ years of experience in wealth\u002Fsegment management Key Skills & Competencies Wealth Product Knowledge: Solid understanding of wealth management solutions (e.g., investments, foreign exchange, insurance, advisory). Commercial Acumen: Strong business sense with a proven track record of driving revenue growth, campaign execution, and market penetration. Data-Driven Mindset: Ability to analyze sales performance, user funnels, and customer data to make strategic decisions. Project Management & Execution: Demonstrated ability to manage complex, cross-functional projects from inception to rollout. Communication & Influence: Excellent verbal and written communication skills to influence senior stakeholders and align diverse teams. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1810,"slug":1811,"title":1812,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1813},56798,"manager-procurement-it-contract-management-hong-leong-bank-berhad","Manager, Procurement (IT Contract Management)","If you are looking to excel and make a difference, take a closer look at us… Overview We are seeking an IT Contract Management Manager to join our Procurement team. This role offers excellent career exposure and strong growth potential for a leader capable of driving end-to-end IT strategic sourcing, procurement, and vendor management. The successful candidate will be instrumental in maximizing value for money across bank-wide IT spending while ensuring robust regulatory compliance. The successful candidate will report to the Section Head, IT Sourcing & Procurement. Key Responsibilities and Accountabilities Functional (job responsibilities) Develop collaborative long-term relationships with key stakeholders and vendors to ensure the Bank’s strategic and operational needs are met. Drive achievement of cost-management targets for IT Hardware and Software through contract renegotiation, vendor consolidation, and price protection strategies. Evaluate the total cost of ownership (TCO) for hardware and software, tracking lifecycles from deployment to decommissioning to prevent unnecessary spending. Regularly benchmark pricing against industry standards to secure \"Best-in-Class\" terms and negotiate contractual flexibility, such as \"right-to-reduce\" clauses. Ensure all IT contracts and outsourcing arrangements strictly comply with Bank Negara Malaysia (BNM) guidelines, including Risk Management in Technology (RMiT). Maintain a framework to analyze monthly capacity utilization rates, providing actionable insights to optimize resource productivity. Lead and coach team members in devising sourcing strategies, analyzing spend reports, and maintaining a service-oriented culture aligned with governance standards. Support Senior Management in implementing business transformation, ESG sustainability, and process improvement initiatives within the procurement workflow. Jobholder Requirements Malaysian citizen. Education\u002FQualification Bachelor’s Degree in Finance\u002FAccounting\u002FBanking, Economics, Business Studies\u002FAdministration\u002FManagement, or a relevant supply-chain qualification. Experience\u002FRequirements At least 5 years of working experience in a managerial capacity handling sourcing\u002Fprocurement, with a minimum of 3 years specifically in the IT industry. Proven experience in executing strategic cost-saving initiatives and carrying out total ownership cost (TCO) analyses. Advanced proficiency in MS Excel, Word, PowerPoint, and familiarity with e-procurement systems and spend analytics tools. Excellent command of language with the ability to comfortably present to and communicate with senior management. Decisive, detail-oriented, and independent, with the ability to multi-task while delivering high-integrity results. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1815,"slug":1816,"title":1817,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1818},56799,"manager-sales-amp-marketing-digital-channel-hong-leong-bank-berhad","Manager, Sales & Marketing (Digital Channel)","If you are looking to excel and make a difference, take a closer look at us… Job Summary: This position is responsible for driving sales growth through digital channels, optimizing customer acquisition strategies, and enhancing brand visibility. The role leverages digital tools, sales, and marketing strategies with key business partners to increase digital sales conversions, particularly in the auto loan segment. Key responsibilities include: 1. Dealer and Partner Digital Engagement. - Promote the adoption of digital sales tools among automotive marketplaces and dealers to expand reach - Build strategic alliances with automotive platforms to boost brand visibility and loan applications. - Optimize end-to-end digital customer journeys to enhance user experience and increase conversion rates. 2. Marketing campaign - Launch marketing campaigns with business partners to increase digital sales. - Monitor and improve key performance metrics, including cost per acquisition (CPA). - Analyze campaign performance and optimize for maximum ROI. - Provide insights and recommendations to improve digital sales strategies. - Monitor market trends and competitor digital strategies to stay ahead of industry developments. 3. Digital Sales & marketing Compliance - Ensure all digital acquisition activities comply with regulatory and internal risk policies. - Ensure digital marketing and onboarding adhere to financial industry guidelines. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1820,"slug":1821,"title":1822,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1823},56800,"manager-strategy-amp-economic-analytics-business-amp-corporate-banking-hong-leong-bank-berhad","Manager, Strategy & Economic Analytics (Business & Corporate Banking)","If you are looking to excel and make a difference, take a closer look at us… Overview: We are looking for a Manager, Strategy & Economic Analytics to translate macroeconomic trends and sector data into actionable growth strategies, target market playbooks, and commercial opportunities for our Relationship Managers across Southeast Asia and Hong Kong. Job Responsibilities: Drive commercial strategy by analyzing macroeconomic data, industry trends, and regulatory shifts to identify high-growth market segments and build deal-sourcing playbooks for Small Medium Enterprise (SME) Banking, Commercial Banking, Corporate Banking relationship managers. Leverage Next-Gen AI & Analytics, to deploy modern AI research tools, automated data extraction, and quantitative platforms to accelerate market coverage, financial modeling, and trend forecasting. Deliver executive insights by synthesizing complex banking data and external indicators into high-impact dashboards, briefings, and revenue models for Senior Bankers and Regional Management. Guide regional expansion by conducting targeted sector research across Malaysia, Singapore, Vietnam, Cambodia, and Hong Kong to optimize portfolio positioning. Who We Are Looking For: Master’s or Bachelor’s degree in Economics, Finance, Statistics, Data Analytics, or a quantitative field. 5 years and above of relevant experience in economic research, strategic planning, equity research and\u002For advisory with prior experience in banking, consultancy, or stockbroking strongly preferred. High quantitative capability, sharp commercial acumen, and hands-on familiarity with modern AI platforms alongside traditional analytics tools (Excel, PowerPoint, PowerBI\u002FTableau). Deep grasp of Asian macroeconomic drivers and industrial policy trends. Excellent verbal and written communication skills in English language. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1825,"slug":1826,"title":1827,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1828},56801,"manager-user-experience-ux-hong-leong-bank-berhad","Manager, User Experience (UX)","If you are looking to excel and make a difference, take a closer look at us… Job Summary Own and drive end-to-end user journey design across digital banking platforms. This individual contributor role is responsible for mapping seamless customer journeys, integrating UX copywriting across touchpoints, conducting user research, and facilitating design workshops. You will define structural UX flows and work closely with product, technology, business units, and dedicated UI designers to deliver intuitive digital experiences. Key Responsibilities User Journey Ownership & Strategy Own end-to-end user journey design, information architecture, user flows, and wireframing across digital banking channels. Lead concept design and experience strategy for new initiatives and channel features. Partner with dedicated UI Designers by providing structural UX wireframing and journey direction. Integrate clear UX copywriting (screen copy, flows, notifications) aligned with brand guidelines. UI design and prototyping skills are an added advantage. Data-Driven Research, Insights & Workshop Facilitation Incorporate product analytics, customer feedback, and data-driven insights into design decisions to continuously improve user journeys. Plan and run qualitative\u002Fquantitative research (usability testing, interviews, A\u002FB testing, personas) to validate concepts and measure experience impact. Lead design workshops, co-creation sessions, and design sprints with cross-functional teams to align on data-backed solutions. Benchmark digital experiences through competitor analysis and industry leading practices to uncover growth and optimization opportunities. Quality Control & Governance Conduct Usability Acceptance Testing (UAT), translation\u002Fcontent reviews, and usability audits before release. Support internal UX processes, design system standards, and governance to ensure consistent touchpoint quality. Stakeholder Collaboration Work directly with product, technology, business, and compliance teams throughout the development lifecycle. Clearly present user scenarios, journey maps, data insights, and research findings to key stakeholders. Job Requirements Education: Degree\u002FAdvanced Diploma in Interaction Design, HCI, Service Design, Mass Communication, or related fields. Experience: 7 years of hands-on experience in UX Design, Interaction Design, or Service Design within digital banking, fintech, or agency environments. Proven track record in owning complex journeys, leveraging analytics for data-driven design choices, facilitating workshops, running research, and conducting UAT\u002Fusability reviews. Skills: Core expertise in journey mapping, wireframing, information architecture, workshop facilitation, and tools (Figma, Adobe XD, etc.). Ability to translate qualitative research, data analytics, and user feedback into clear design requirements. Strong foundation in UX copywriting principles, brand guidelines, and Design Thinking. UI design and prototyping skills are an added advantage. Multilingual written skills (English, Bahasa Malaysia, or Chinese) are an added advantage for localized messaging reviews. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1830,"slug":1831,"title":1832,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1833},56803,"manager-marketing-amp-communications-wealth-marketing-amp-events-hong-leong-bank-berhad","Manager - Marketing & Communications (Wealth Marketing & Events)","If you are looking to excel and make a difference, take a closer look at us… Do you thrive on turning big ideas into viral, high-impact events? We are looking for a dynamic, forward-thinking Event & Segment Marketing Specialist to join the bank. In this role, you’ll be designing the future of experiential marketing whether it’s an exclusive luxury showcase for elite clients or a high-energy community roadshow, you will be the creative brain behind it all. You will own the event lifecycle across three distinct customer worlds, giving you a diverse marketing experience and portfolio: HLB Private Bank: Conceptualize bespoke, ultra-exclusive experiences for high-net-worth individuals—think private art showcases, closed-door economic briefings, and luxury lifestyle partnerships. HLB Priority : Design mid-to-large scale market outlooks and trendy lifestyle appreciation events for the mass affluent segment. Mass Branch : Launch scalable, high-volume educational campaigns, interactive roadshows, and financial literacy activations across our branch network. End-to-End Creative Ownership: Drive the entire event lifecycle—from brainstorming themes, scouting venues, and sourcing trendsetting speakers to directing creative design assets and digital invitations. Cross-Functional Collaboration: Partner with Segment Heads, Product Specialists, and Relationship Managers to ensure events align with commercial targets and that customer follow-ups are seamlessly tracked. Business Impact & ROI Tracking: Lead Generation & Conversion: Design event and partnership journeys specifically structured to capture new-to-bank (NTB) leads and drive assets under management (AUM) growth. Data-Driven Insights: Establish key performance indicators (KPIs) for every initiative. Track and report on event attendance, partnership engagement, cost-per-lead, and eventual revenue conversion. Education\u002FQualification Diploma or Bachelor’s degree in Marketing, Communications, Business, or a related creative field. Requirements: Familiar with modern lifestyle trends, luxury experiences, high net worth affluent segment marketing campaigns and events Solid background in event strategy, conceptualization, and end-to-end execution (logistics, coordination, and vendor management). Familiar with best practices and trends in high net worth segment experiences and events. Excellent stakeholder and partnership management skills. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1835,"slug":1836,"title":1837,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1838},56805,"senior-wealth-executive-nationwide-hong-leong-bank-berhad","Senior Wealth Executive (Nationwide)","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Functional (Job Responsibilities) • Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations. • Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products. • Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients. • Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients. • Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance). Organizational (Organizational Responsibilities) • Building and maintaining close relationships with relevant stakeholders and supporting internal functions. • Adhere to department Standard Operating Procedures (SOP) in complying with audit, compliance, and regulatory guidelines. • Perform other responsibilities or projects assigned under the Group or Bank’s initiatives. Jobholder Requirements Education\u002FQualification • Minimum a Bachelor’s Degree or its equivalent in Finance, Banking, Business Management, or a relevant field. • Required certifications: PCE (Life\u002FGeneral), CEILLI, and FIMM\u002FIPPC (Unit Trust\u002FBanca) as applicable to the license requirements. Experience • Wealth Executive: 0 - 2 years of sales experience in financial services. • Senior Wealth Executive \u002F Associate Wealth Manager: 3 years and above of relevant experience in wealth management or priority banking. Special Skills • Strong analytical and problem-solving skills with a focus on financial planning. • Excellent communication and interpersonal skills to build trust with high-net-worth clients. • Proactive, self-starting attitude with a strong drive for results. s. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1840,"slug":1841,"title":1842,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1843},56806,"wealth-executive-nationwide-hong-leong-bank-berhad","Wealth Executive (Nationwide)","If you are looking to excel and make a difference, take a closer look at us… The Wealth Executive \u002F Senior Wealth Executive \u002F Associate Wealth Manager is a client-centric professional responsible for managing and growing a portfolio of individual clients. The primary objective is to strategically grow the bank’s Assets Under Management (AUM) while delivering holistic financial advice that aligns with the client’s life goals and risk appetite. Key Responsibilities and Accountabilities Functional (Job Responsibilities) • Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations. • Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products. • Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients. • Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients. • Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance). Organizational (Organizational Responsibilities) • Building and maintaining close relationships with relevant stakeholders and supporting internal functions. • Adhere to department Standard Operating Procedures (SOP) in complying with audit, compliance, and regulatory guidelines. • Perform other responsibilities or projects assigned under the Group or Bank’s initiatives. Jobholder Requirements Education\u002FQualification • Minimum a Bachelor’s Degree or its equivalent in Finance, Banking, Business Management, or a relevant field. • Required certifications: PCE (Life\u002FGeneral), CEILLI, and FIMM\u002FIPPC (Unit Trust\u002FBanca) as applicable to the license requirements. Experience • Wealth Executive: 0 - 2 years of sales experience in financial services. • Senior Wealth Executive \u002F Associate Wealth Manager: 3 years and above of relevant experience in wealth management or priority banking. Special Skills • Strong analytical and problem-solving skills with a focus on financial planning. • Excellent communication and interpersonal skills to build trust with high-net-worth clients. • Proactive, self-starting attitude with a strong drive for results. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1845,"slug":1846,"title":1847,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1848},56807,"next-generation-product-manager-hong-leong-bank-berhad","Next-Generation Product Manager","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) The responsibilities of a Next-Generation Product Manager are deeply rooted in digital innovation, customer-centricity, and agile execution: Product Strategy & Vision: Develop and refine the overall product strategy and vision for specific products or features, ensuring alignment with the value center's objectives and the bank's broader strategic goals and market trends. Prioritize product features and initiatives based on a profound understanding of user needs, market opportunities, the competitive landscape, and business goals. Eager to leverage product expertise across various offerings, not limited to assigned products. Customer Needs & Market Research: Conduct comprehensive market research and analyze industry trends to identify new product opportunities and potential disruptions. Gather and prioritize product requirements from diverse stakeholders, including customers, internal business units, and regulatory bodies. Proactively seek and integrate customer feedback through methods such as user interviews, surveys, and usability testing to ensure consistent delivery of end-user value. Agile Product Development & Lifecycle Management: Oversee the entire product lifecycle, from ideation and planning through development, rigorous testing, launch, and continuous iteration. Collaborate closely with cross-functional teams (engineering, design, compliance, marketing) to define product roadmaps and specifications, ensuring effective execution. Apply agile methodologies (Scrum, Kanban) and design thinking frameworks to rapidly prototype, test, and deliver high-impact solutions. Data-Driven Decision Making & Performance Monitoring: Analyze product performance metrics, including adoption rates, revenue contribution, usage frequency, and customer satisfaction scores, along with user feedback, to identify areas for improvement and optimization. Leverage predictive analytics and big data to inform feature prioritization and user retention strategies, transitioning from intuition-based to data-driven decisions. Innovation & Experimentation: Stay abreast of emerging technologies (blockchain, artificial intelligence, cloud computing) to identify opportunities for product innovation and market disruption. Foster a culture of experimentation, utilizing methods like A\u002FB testing, user interviews, and usability testing to generate hypotheses and gain actionable insights. Risk & Compliance: Ensure that products comply with relevant financial regulations, data privacy laws, and security standards throughout both the development and operational phases. Cross-Functional Collaboration: Act as the primary liaison between business stakeholders, engineering, design, marketing, and compliance teams. Facilitate communication, resolve conflicts, and ensure alignment across all functions. Adaptable and willing to undertake diverse tasks as assigned. Experience Minimum: 6-8 years of relevant experience. Successfully launched and scaled diverse digital financial products (e.g., lending, BNPL, Insurtech, mobile wallets, payments). Special Skills Ability to analyze complex data, understand market dynamics, and apply business insights to design scalable, sustainable, and customer-centric products. Excellent communication, presentation, and persuasion skills necessary to articulate product vision and gain stakeholder buy-in across the organization. Drove product decisions through extensive market research, user feedback, and data analysis. Applied product design principles, Agile frameworks (Scrum, Kanban), and customer experience optimization. Collaborated effectively with engineering, design, marketing, and compliance teams. Leveraged emerging FinTech technologies (AI, ML, blockchain, cloud) in product development. Utilized product analytics tools like Amplitude or Mixpanel for behavioral insights. Key Competencies Strategic Product Development: Aligning product plans with business goals and market opportunities. Agile Team Leadership: Guiding product teams through agile processes and promoting teamwork. Financial Product Management: Making financial decisions for product pricing, investment, and feature prioritization. Data-Driven Product Optimization: Using data to improve user experience and track product success. Organizational Adaptation: Helping teams adjust to new structures and processes. Customer-Centric Product Design: Using customer insights to create effective product features and user experiences. Holistic Business Judgment: Balancing customer value, technical possibilities, strategy, and market trends for optimal decisions. Technical Translation: Bridging the gap between business needs and technical development. Intuitive Design: Creating user-friendly and engaging product interfaces. Agile Product Execution: Managing product backlogs, sprints, and continuous improvements. Collaborative Effectiveness: Working well with others, resolving conflicts, and performing consistently in a changing environment. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1850,"slug":1851,"title":1852,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1853},56808,"personal-financial-services-credit-graduate-trainee-september-2026-intake-hong-leong-bank-berhad","Personal Financial Services Credit Graduate Trainee (September 2026 Intake)","If you are looking to excel and make a difference, take a closer look at us… Be a part of the Hong Leong family by applying for the Graduate Trainee Programme – PFS Credit Programme Overview The PFS Credit GT Program is a structured program aimed to develop young leaders, and to create a talent pool in one of the most pivotal areas of our business – PFS Credit (Consumer Credit). You will be provided with the right exposure and given the opportunity to learn the importance of effective management of credit evaluation and collections; adopt and maintain industry-leading standards across the business and functions. What’s in it for you Benefit from a strong culture of collaboration by learning from leaders and subject matter experts to drive change and impact in banking Opportunity to fast track your career in Personal Financial Services Credit! Program Structure: You will go through Structured Learning and Job Attachment. You will be equipped with knowledge, skills and hands-on experience in job functions related to PFS Credit ( E.g. Credit Evaluation, Credit Administration, Collection & Fraud Department) Duration: 12 months Eligibility: Fresh graduates with a CGPA of 3.2 and above, or its equivalent; Candidates with less than 1 year working experience Other factors for consideration during interview process include examples of Driving for results Consistency in performance Seeking win-win relationships Demonstrating courage and humility Taking ownership and make things happen Leadership demonstrated through extra-curricular activities About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1855,"slug":1856,"title":1857,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1179},56809,"priority-banking-relationship-manager-damansara-hong-leong-bank-berhad","Priority Banking Relationship Manager (Damansara)",{"id":1859,"slug":1860,"title":1861,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1862},56810,"personal-loan-specialist-nationwide-hong-leong-bank-berhad","Personal Loan Specialist (Nationwide)","If you are looking to excel and make a difference, take a closer look at us… Our People Make the Difference We believe our employees are our greatest assets. In an effort to continuously develop human capital, Hong Leong Bank offers an inclusive work environment for employees to develop their full potential and give back to the communities where we operate. Working with us gives you the opportunity to do things that make a real difference in people’s lives. If you are looking to excel and make that difference, take a closer look at us and click here to find everything you need for a rewarding and fulfilling career. Our inclusive work environment and effort to continuously develop our human capital will surely enrich your working experience. Join us, and take your career to new heights. Job Responsibilities: Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets. To actively cross selling Banking\u002FFinancial products. Assess\u002Fevaluate and propose credit applications diligently. Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding. Provide excellent customer service and uphold professionalism to reflect Bank’s image Seek continuous improvement in the following areas to enhance job skills and competencies Product knowledge \u002F Selling skills \u002F Market intelligence \u002F Competitor’s check Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance Participate in strong teamwork and working relationship with colleagues at all times Do you have what it takes? We are currently looking for talents who have:- Malaysian citizen Fresh graduates are welcome to apply Candidates without SPM but have at least 2 years of sales experience are welcome to apply What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1864,"slug":1865,"title":1228,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1179},56811,"priority-banking-relationship-manager-nationwide-hong-leong-bank-berhad-2",{"id":1867,"slug":1868,"title":1869,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1870},56812,"priority-banking-service-relationship-manager-hong-leong-bank-berhad","Priority Banking Service Relationship Manager","If you are looking to excel and make a difference, take a closer look at us… Job Description We are looking for individuals to provide support to a team of Priority Banking (PB) Relationship Managers (RM) in attending PB customers at Priority Banking Center on various banking transaction needs & service related matters. The role also requires to manage client service satisfaction-related aspects for their organizations, which involves providing support and resolution for customer concerns. Job Description: Take ownership of customers issues of the PBC, from enquiries to complaints and following problems through to resolution Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements. Take the extra mile to engage customers and build sustainable relationships and trust with customer. Ensure walk-in PB customers are attended in a timely & accurately manner Share information on Campaign or current promotion with customers & cross sell products such as Credit Card, SMF, etc Sales referral to RMs on PB upgrade and investment products. (ensure comply to NCNS policy - ONLY perform referral, unless FIMM\u002FIPPC\u002FBANCA license has been obtained) Ensure documents\u002Fforms submitted by RMs are checked thoroughly so that risk & compliance requirements (AML \u002F FATCA & CRS \u002F FEAR, etc) are met. Ensure call back is performed to customers on confirmation of sales and banking transaction Responsible for the upkeep of the Priority Banking Center (PBC) and ensure all facilities, equipment and stationaries are sufficiently provided. Develop and carry out an efficient documentation and filing system to ensure all important documentation are organized and up-to-date. Meet personal \u002F PBC team sales and service targets. Job Requirements: Undergraduate degree in Accounting\u002FBanking\u002FInvestment\u002FFinance or a related field from any recognized colleges or university. Minimum 3-5 years of relevant experience in a financial institution Excellent interpersonal skills. Highly motivated and result-driven Proficient in MS Office such as PowerPoint, Excel, and Words Open to Malaysian citizens only About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1872,"slug":1873,"title":1228,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1179},56813,"priority-banking-relationship-manager-nationwide-hong-leong-bank-berhad-3",{"id":1875,"slug":1876,"title":1877,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1878},56814,"private-banking-desk-head-hong-leong-bank-berhad","Private Banking Desk Head","If you are looking to excel and make a difference, take a closer look at us… Overview: As Private Banking Desk Head, you will provide team leadership while driving bottom-line PV growth through the strategic acquisition of High Net-Worth clients and grow the PV AUM, loan interest and fee income of the Team. Responsibilities: Develop HLB Private teams wealth business strategic plan, lead and ensure effective execution of business initiatives. Actively source and prospect ultra high net-worth clients. Develop, maintain and manage relationships with clients with CAs by providing professional services in the areas of financial and wealth management. Onboard new clients that are in line with the HLB Private Bank Wealth Management target. Ensure active Know-Your-Customer (KYC) activities. Responsible for achieving Teams targets and contributing towards the Private Banking business, in line with the banks Wealth Management Strategy. Ensure that Teams activities carried out are in full compliance with the Bank and regulatory requirements. Managerial (team\u002Fgroup responsibilities): Lead and develop the HLB Private Bank team by inspiring a strong performance culture, implementing rigorous sales management disciplines, and ensure positive results and rapid growth of the account\u002Fportfolio. Provide necessary guidance and support to team members (Client Advisors) on SOP compliance. Organizational (organizational responsibilities): Uphold rigorous compliance and governance standards, ensuring all regulatory guidelines (AML, SC, FNSL) and internal bank policies are tightly enforced and maintaining audit readiness for the Private Banking business. Promote a robust culture of teamwork across the bank, actively enhancing working relationships with all internal and external stakeholders. Skills & Experience We Are Looking For: Minimum Undergraduate degree in Accounting\u002FBanking\u002FInvestment\u002FFinance or a related field from any recognized university. More than 15 years of wealth management working experience in financial \u002F banking industry. Proven track record of accomplishment in the management of the Ultra\u002FHigh Net Worth clients. Strong analytical, organizational, and time management skills. Excellent business acumen and interpersonal skills. High proficiency in office productivity tools, specifically Excel, Word, and PowerPoint. Posses Valid Licenses such as IPPC, FIMM, PCE, CEILLI, TBE etc. CFA, CFP, CB (AICB) etc qualification will be an advantage. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1880,"slug":1881,"title":1882,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1883},56815,"private-banking-senior-client-advisor-client-advisor-hong-leong-bank-berhad","Private Banking Senior Client Advisor \u002F Client Advisor","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Manage a diversified portfolio of HNW and UHNW clients by delivering holistic wealth management solutions. Provide personalized investment advisory, asset allocation, and lending solutions, including Lombard loans and cash-out loans against financial assets. Deliver legacy planning and wealth distribution strategies in collaboration with private trust personnel, offshore insurance brokers, tax advisors, and legal professionals. Conduct regular portfolio reviews and risk assessments to align with clients' financial goals and risk tolerance profiles. Ensure compliance with KYC\u002FAML practices, FATCA and regulatory standards (BNM & SC regulations). Managerial (team\u002Fgroup responsibilities) Collaborate with internal teams, including BCB, PFS to deepen client relationships through a total relationship approach. Mentor junior advisors and support their professional development. Organizational (organizational responsibilities) Contribute to the growth strategy of the Private Banking division by driving client acquisition and retention. Maintain exceptional compliance standards and uphold the bank's reputation for delivering high-quality financial solutions. Education\u002FQualification Bachelor’s Degree in Finance, Banking, Business Admin, or equivalent Posses Valid Licenses such as IPPC, FIMM, PCE, CEILLI, TBE etc CFA, CFP, CB (AICB) etc qualification will be an advantage Experience Minimum 10 years of relevant experience in Private Banking, Priority Banking or Wealth Advisory Proven high achievements record and ability to acquire, retain, and deepen relationship with HNW\u002FUHNW individuals Strong track record in advising clients on multi-asset portfolios including equities, bonds, mutual funds, alternatives and structured products Deep understanding of risk profiling, KYC, asset allocation, and portfolio rebalancing. Understanding of cross-border wealth planning Special Skills Familiar with local and offshore investment platforms and advisory frameworks (Guided vs Discretionary) Skilled in trust-building, personal engagement, and delivering bespoke client experiences. Experience managing complex family office structures, succession planning and intergenerational wealth will be added advantage Knowledge of BNM regulations, FATCA, CRS and tax implications of Malaysian HNWIs offshore investing About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1885,"slug":1886,"title":1887,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1888},56816,"product-development-unit-trust-hong-leong-bank-berhad","Product Development (Unit Trust)","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities: Implement products strategy and business plans to achieve Unit Trust financial targets. Due diligence and product evaluation for unit trust on-boarding process and manage relationship with UTMCs to secure quality products, in compliance to regulatory requirement and internal guidelines. Provide training support to the ground. Manage business relationship with counterparties and internal stakeholders, with the objective of securing quality products. Provide feedback on research developments in the local financial services market place. Implement appropriate rules and guidelines to ensure all internal and external, legal, compliance and risk management requirements are met. Ensure that frontline undergo formal initial and on-going formal training requirements. Responsible for product program and policies update. Responsible for user requirement specification preparation for system enhancement. Build up banks investment products Fee Income Build up banks Unit Trust AUM Build up banks overall investment products sales Job Requirements: Undergraduate degree in Accounting\u002FBanking\u002FInvestment\u002FFinance or a related field Possess professional investment related certification will be added advantage. Min 5 years of relevant experience in Wealth Management, Financial\u002FInvestment field. Strong interpersonal skills- Personable, approachable, collaborative Proficient in MS Office such as PowerPoint, Excel, and Word About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1890,"slug":1891,"title":1877,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1878},56817,"private-banking-desk-head-hong-leong-bank-berhad-2",{"id":1893,"slug":1894,"title":1895,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1896},56818,"regional-head-of-priority-banking-hong-leong-bank-berhad","Regional Head of Priority Banking","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities: Functional: Develop regional wealth business strategic plan, lead and ensure effective execution of all Priority Banking business initiatives. Identify opportunities for product and process improvements for better wealth solution and increasing productivity. Proactively engage and reach out to existing top and valued customers by attending the customer events. Develop and implement acquisition, referral and Priority Banking customer upgrading strategies to sustain growth in the number of Priority Banking customers in the bank. Collaborate strategically with Management teams of other business segments and sales channels to solicit high net worth referral, upgrade and business opportunity. Responsible for achieving targets and contributing towards the Priority Banking business, in line with the bank’s Retail Wealth Management Strategy. Managerial: Lead and develop the Priority Banking team by inspiring a strong performance culture, implementing rigorous sales management disciplines, and providing systematic coaching to team leaders and Relationship Managers to ensure positive results and rapid growth of the PB portfolio. Cultivate a high-performance Priority Banking team by inspiring a strong results-driven culture, enforcing rigorous sales management disciplines, and providing systematic coaching to managers and Relationship Managers to secure rapid portfolio growth. Establish a results-driven Priority Banking team by inspiring high performance, enforcing rigorous sales management disciplines, and administering systematic coaching to managers and Relationship Managers to secure rapid portfolio expansion. Organizational: Uphold rigorous compliance and governance standards, ensuring all regulatory guidelines (AML, SC, FNSL) and internal bank policies are tightly enforced and maintaining audit readiness for the Priority Banking business. Promote a robust culture of teamwork across the bank, actively enhancing working relationships with all internal and external stakeholders. Jobholder Requirements: Malaysian citizen. Education\u002FQualification Undergraduate degree in Accounting\u002FBanking\u002FInvestment\u002FFinance or a related field from any recognized university. Possess relevant certification and licenses in Investment, Treasury and Bancassurance. Experience: 15 years and above relevant banking and wealth management experience. 5 years and above relevant experience in managing the High Net Worth banking and wealth management sales. Proven track record of accomplishment in the management of the High Net Worth segment. What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. HLB Careers link: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1898,"slug":1899,"title":1900,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1901},56820,"relationship-manager-china-desk-hong-leong-bank-berhad","Relationship Manager (China Desk)","If you are looking to excel and make a difference, take a closer look at us… Overview: The Relationship Manager for our China Desk to act as the primary conduit for Chinese corporations expanding their footprint into Malaysia. In this strategic role, you will be the face of the bank for inbound Mainland Chinese businesses, guiding them through the complexities of cross-border expansion. Leveraging your deep understanding of People’s Republic of China (PRC) business culture and your background in the financial industry, you will facilitate seamless business establishment, build lucrative long-term corporate relationships, and deliver bespoke cross-border banking solutions. Key Responsibilities: Proactively identify and acquire new corporate clients from Mainland China (from State-Owned Enterprises, large-to-mid-cap and small & medium private enterprises) seeking to establish or expand operations in Malaysia. Serve as the key liaison for inbound clients, facilitating their end-to-end setup in Malaysia. Guide clients through local banking regulations, account establishment, foreign exchange rules and initial capital injection processes. Act as the trusted primary point of contact for Chinese clients, ensuring exceptional service delivery and building deep ties with local management. Act as the internal subject matter expert on PRC business practices, bridging cultural and operational gaps between Chinese clients and local teams. Actively represent the bank at relevant industry events, and bilateral trade associations to build a robust pipeline of referrals. Follow through and personally driving the granular implementation and execution actions of client’s request. Scope includes operational, servicing and troubleshooting activities i.e. account opening, online banking activation, social events and engagements. Skills & Experience We Are Looking For: Preferably a PRC National currently residing in Malaysia will be an advantage. Malaysian who has ample experience navigating Chinese relationship nuances also welcomed. 5 years and above of industry experience (ideally financial institutions and consulting firms will be an advantage). Strong, practical understanding of PRC business culture, corporate etiquette, and negotiation styles. Native-level fluency in Mandarin (spoken and written) to effectively negotiate and draft proposals for client’s PRC head offices, coupled with professional fluency in English for local stakeholder management. Foundation in banking products (loans, trade, cash, foreign exchange) and a working knowledge of Malaysian regulatory frameworks such as Bank Negara Malaysia (BNM) foreign exchange policies will be preferred. Highly self-motivated with strong networking abilities, commercial acumen, and the ability to navigate complex, multi-stakeholder deals. Ideally able to operate in various social settings. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1903,"slug":1904,"title":1905,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1906},56821,"regional-wealth-management-operations-support-hong-leong-bank-berhad","Regional Wealth Management Operations Support","If you are looking to excel and make a difference, take a closer look at us… Job Responsibilities: Processing Priority Banking application, Priority Banking system Tagging\u002Fun-tagging received from all Priority Banking Centers and nationwide branches within TAT of 2 working days. To ensure TAT is met for PFS Marketing on Ad-hoc request such as Reassignment & Retagging of RM portfolio and bulk tagging of RM. Ensure issuance of PB Debit Card (with name embossed) within TAT of 2 working days. To ensure all Customer Report & Request Form received from all PBCs and nationwide branches are attended immediately such as replacement of PB Debit card changing of withdrawal limit & retail purchase limit, tagging\u002Fun-tagging of account for PB Debit card Tag Fax Baking Applications and ensure issuance of confirmation letter to PB customers Ensure timely Weekly\u002Fmonthly Reporting to PFS Marketing on PB applications for RM’s incentive purposes To ensure the PB leads is attended on time by the PBC RMs to manage customer expectations. To ensure all pre-transaction compliance call backs are performed as per SOP Execute Control Self-Assessment (CSA) of the department Perform call back to customers on confirmation of product disclosure and compliance in accordance to the Customer Risk Profiling framework, this includes call back to the Vulnerable Investors (VI) and daily checking of VI report to ensure no VI is left unattended. Ensure TAT of ad-hoc investigations and findings are met Support Business Unit Compliance Representatives (BUCR) of Retail Wealth Management Services (RWMS) and other compliance representatives that may liaise with for the function and role. Develop and carry out an efficient documentation and filing system to ensure all important documentation are organized and up-to-date. Job Requirements: Malaysian citizen Minimum Diploma or Undergraduate degree in Accounting\u002FBanking\u002FInvestment\u002FFinance or a related field from any recognized colleges or university. Good command of English and Chinese (both oral and written) Excellent interpersonal skills. Highly motivated and result-driven Proficient in MS Office such as PowerPoint, Excel, and Words Problem-solving skills – good at troubleshooting and resourceful What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1908,"slug":1909,"title":1910,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1911},56822,"smf-specialist-hong-leong-bank-berhad","SMF Specialist","If you are looking to excel and make a difference, take a closer look at us… Job Responsibilities: Drive product awareness through various channels (panel of external brokers\u002Fbranch personal bankers\u002FRWM relationship managers\u002FBranch Managers) to build new-to-bank (NTB) sales pipeline and drive the utilization for Share Margin Financing (SMF) business. Manage the relationship and create stickiness with in-market brokers\u002F dealers \u002Fremisiers\u002Fclients through unrivaled customer service. Provide accurate, valid, complete and latest information to internal and external stakeholders. Handle customer complaints effectively, provide appropriate solutions and alternatives; follow up closely to ensure issues are resolved. Actively participate and promote the Bank’s marketing campaign to drive NTB acquisition and SMF utilization. Perform visitation to external brokers, branches and Priority Banking Center on monthly\u002Fquarterly basis, depending on the coverage. Update Wealth Asset Financing product manager on the latest client feedbacks on products feature, marginable listings and what other competitors are doing. To support and conduct product training\u002Fbriefing to panel of external brokers\u002Fbranch personal bankers\u002FRWM relationship managers\u002FBranch Managers) on SMF and other Wealth Asset Financing products. Cross-sell and refer other Banking products such as Current and Saving Accounts, Mortgage, Hire Purchase, Personal Loan and Credit Cards. Undertake ad-hoc task assigned by Head of Department. Collaborate and build strong working relationships not only within Regional Wealth Management, but other business partners such as Branches, Regional offices and stakeholders in Head Office. Support and assist Head of Wealth Asset Financing and Team Lead, SMF in audit and compliance related matter for the SMF, in line with the Bank’s internal policy, standard and procedures and other regulatory requirements. Job Requirements: Malaysian citizen Minimum Diploma or Undergraduate Degree in Accounting, Economics, Finance, Business Studies or Marketing. Preferably with 2 to 5 years of relevant experience in Global Markets, Stockbroking and Wealth Management Candidates who passed SIDC Module 6 & 7 are encourage to apply About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1913,"slug":1914,"title":1910,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1911},56823,"smf-specialist-hong-leong-bank-berhad-2",{"id":1916,"slug":1917,"title":1918,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1919},56824,"security-architect-hong-leong-bank-berhad","Security Architect","If you are looking to excel and make a difference, take a closer look at us… Overview: The Enterprise Security Architect will define the overarching security strategy and architectural frameworks for Hong Leong Bank (HLB). Reporting to the Head of Technology Architecture, this individual will ensure that all business platforms—from retail mobile apps to corporate banking portals—are designed with a \"security-first\" mindset that satisfies the multi-jurisdictional requirements of our regional presence. Core Responsibilities: Regional Security Blueprinting: Establish unified security architecture patterns that harmonize Bank Negara Malaysia (BNM) RMiT requirements with MAS (Singapore), NBC (Cambodia), SBV (Vietnam), and HKMA (Hong Kong) regulations. App-Layer Strategy (Primary): Design the strategic security architecture for Open Banking, API orchestrations, and the HLB digital core. Define standards for end-to-end payload encryption and regional identity federation. Cross-Border Data Strategy: Design the architectural guardrails for regional data flows, ensuring cross-border privacy compliance and localized data residency requirements. Architectural Governance: Act as the lead security design authority within the Group Architecture Review Board (ARB), providing \"Go\u002FNo-Go\" advisory on the security viability of regional project designs. Skills & Experience We Are Looking For: Architectural Requirements 1. Application & Digital Design (Expert Level) Financial Services Security: Expert-level design of secure customer journeys, including Multi-Factor Authentication (MFA) strategies and biometric integration patterns. Modern Interface Security: Designing security blueprints for APIs, Microservices, and Cloud-Native applications. Payment Security: Good knowledge of securing the payment lifecycle to maintain PCI-DSS compliance across regional switching and processing hubs. 2. Regional Infrastructure & Network Strategy (Strategic Level) Hybrid Cloud Design: Defining the security strategy for workloads spanning on-premise data centers and public cloud providers (AWS\u002FAzure\u002FGoogle Cloud). Network Topology: Architecting the high-level security zones for regional MPLS\u002FSD-WAN connectivity, ensuring secure segmentation between country-specific branches and Group HQ. Zero Trust: Drafting the roadmap for a perimeter-less architecture to support a mobile, regional workforce. Education\u002FQualification Degree in Computer Science & Information Technology, or any relevant field. Framework Proficiency & Experience Compliance Standards: Expert knowledge of PCI-DSS (Payment Card Industry Data Security Standard) and its application in architectural design. Regulatory Knowledge: Familiarity with regional fintech regulations (e.g., BNM RMiT, MAS TRM, and HKMA security guidelines). Education & Experience: 10+ years in IT, with 5+ years in a Senior Security Architecture role within a regional or global banking group. Methodology: Strong alignment with TOGAF for enterprise-wide architectural consistency. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps . About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1921,"slug":1922,"title":1923,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1924},56825,"senior-executive-ppfe-terminal-vendor-management-hong-leong-bank-berhad","Senior Executive - PPFE (Terminal Vendor Management)","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities: Handle and coordinate closely with Terminal Vendors to manage timely terminal deployment, retrieval, maintenance, and stock movement (daily task). Perform reconciliation on terminal stock with vendors including daily movement, tracking, and monitoring to maintain accurate month end inventory records. Verify the accuracy of closing reports and billing files from terminal vendors to ensure correct payouts. Review vendor performance, prepare scorecards for management, and coordinate vendor meetings to consolidate insights and escalate key matters. Collaborate with IT, Compliance, Risk, and internal support teams to resolve system or operational issues, ensuring minimal disruption to merchant terminals services. Identify inactive merchant bases and coordinate terminations with relevant stakeholders to implement cost-saving measures. Provide monthly business cost-saving updates to the Finance department. Regularly review and update Standard Operating Procedures (SOPs) and the department notice box to reflect any new changes. Provide RCSA samples to the Compliance team and support ad-hoc projects as required. End-to-end vendor management operational processes, ensuring full adherence to internal policies, SLAs, and regulatory requirements. Projects Ad Hoc tasks related to merchants business (Support team) About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1926,"slug":1927,"title":1928,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1929},56826,"senior-executive-payments-partnerships-fintech-ecosystems-bizbuddy-hong-leong-bank-berhad","Senior Executive - Payments, Partnerships, Fintech Ecosystems (Bizbuddy)","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities: 1. Sales Channel Management: To manage sales channels including branch network, internal stakeholders and external business partners to drive acquisition activities for payments and related HLBB product offerings, including aiming to enhance customer experience and process journeys Develop and implement tactical programs\u002Fcampaigns to increase sales activities and productivity Perform evaluation, financial analysis, and recommendation on merchant business, projects and campaigns Deep understanding of the payments industry trend, emerging technologies and SME business lifecycle to ensure HLBB is present during SME business grow Work closely with relevant stakeholders across departments to create merchant business opportunity through cross selling, upselling and meeting customer’s needs throughout the SME business lifecycle Support internal collaborations to ensure the existence of cross selling opportunities and revenue growth for customer’s overall portfolio. 2. Data Analysis, Performance Monitoring & Strategic Insight: Conduct comprehensive analysis of sales data, merchant transaction volumes, and product penetration to identify trends & opportunities. Establish a robust performance tracking framework using internal dashboard\u002Ftableau or any medium. Generate daily, weekly, and monthly performance reports for management, highlighting key metrics such as sales growth traction, new merchant acquisition, terminal deployment, and revenue growth. Conduct deep-dive analysis to identify performance gaps, trends, and root causes, providing actionable insights to the team heads. Develop a deep understanding of the existing merchant portfolio to pinpoint \"farming& opportunities\" for upselling and cross-selling additional payment solutions. Analyze the effectiveness of current sales channels and strategies for new merchant onboarding. Analyze market potential, competitor activities, and internal data to ensure targets are grounded in reality and ambition. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1931,"slug":1932,"title":1933,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1934},56827,"senior-executive-personal-financial-services-digital-projects-hong-leong-bank-berhad","Senior Executive - Personal Financial Services (Digital Projects)","If you are looking to excel and make a difference, take a closer look at us… Responsible to execute and support development initiatives that contributes towards the overall development for the digital banking platform or product enablement for products and\u002For services. The role entails delivering projects including planning, development, implementing, training and production support within stipulated SLA. Functional (job responsibilities) Undertaking the roles and responsibilities to project manage the implementation of products for Digital Banking platforms (Internet Banking, Mobile Banking or Branch Banking). Interpretation of business needs and translate them into application and operational requirements. Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, scenarios, business analysis, task and workflow analysis. Work closely with internal stakeholders i.e.: product managers, customer servicing channels, operations and IT to provide an integrated channel customer experience. Highlight and resolve and critical risks and issues associated to Digital projects. Lead product\u002Fchannel development projects from inception to implementation including submission to relevant parties for approval. Contribute to any other new assignment and project assigned by Management from time to time. Research on latest digital banking trends and from time to time propose new innovative products for digital banking channel. Managerial (team\u002Fgroup responsibilities) Manage post implementation support as 2nd tier support to Digital Banking Operation team after project Go-Live for an agreed period of time (before handover to Application Support team). Ensure Digital Banking meets the business objectives and service level goals by delivering quality projects on time and budget. Organizational (organizational responsibilities) Continuous process improvement projects in building brand awareness and improve customers’ experience. Education\u002FQualification Degree Holder Experience At least 3 years project management experience especially in the area of Digital Banking, particularly in area of digital banking product development or testing. Possess experience in Online Banking Operations or Product development will be an added advantage. Special Skills Possess good communication and interpersonal skills and ability to interact professionally with a diverse group, executives, managers and subject matter experts. Possess good vendor management skills. Team player with the confidence to take the lead to communicate with internal and external stakeholders. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1936,"slug":1937,"title":1938,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1939},56828,"senior-executive-account-relationship-corporate-banking-hong-leong-bank-berhad","Senior Executive, Account Relationship (Corporate Banking)","If you are looking to excel and make a difference, take a closer look at us… Overview: The Senior Executive, Account Relationship (Corporate Banking) play a crucial role in building and maintaining strategic relationships with our corporate clients. As a Relationship Manager, you will be at the forefront of our client engagement strategy, responsible for understanding client needs, delivering tailored banking solutions, and driving revenue growth. This role is integral to our business objectives and offers significant opportunities to make a meaningful impact on client satisfaction and organizational success. Key responsibilities Develop and maintain strong relationships with assigned corporate clients, ensuring regular communication and understanding of their evolving business needs Identify and pursue new business opportunities within the corporate banking sector, including credit facilities, trade finance, cash management and investment solutions Credit application writing for new account acquisition and ensure timely review and renewal of existing accounts, which turnaround time will be measured. Monitor client accounts and proactively manage relationships to identify cross-selling and upselling opportunities Meet and exceed individual and team sales targets whilst maintaining high standards of service quality What we're looking for Bachelor's degree in Finance, Business, Economics or a related discipline Minimum 3-5 years of experience in corporate banking, relationship management or a similar client-facing role within the financial services industry Demonstrated track record of achieving sales targets and building long-term client relationships Strong knowledge of corporate banking products and services, including term loans, revolving credit facilities, trade finance and cash management solutions. Fluency in English and Bahasa Malaysia; additional languages are an asset About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1941,"slug":1942,"title":1943,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1944},56829,"manager-business-amp-corporate-banking-account-relationship-hong-leong-bank-berhad-2","Manager - Business & Corporate Banking (Account Relationship)","If you are looking to excel and make a difference, take a closer look at us… Job responsibilities Acquire new account relationships. Manage a portfolio of existing Commercial Banking Account relationship in order to grow both funded income and non–funded income. Manage a portfolio of accounts in order to provide value – added banking advice and customized financial solutions in order to optimize revenue generation from the portfolio. Write credit applications for new account acquisition and ensure timely review and renewal of existing accounts. Ensure acceptable asset quality of existing portfolio by being pro-active and up-todate in terms of market intelligence in relation to accounts and industry of portfolio managed. Work closely with product partners including Trade Services, Global Markets, and Deposit & Liability Management in order to meet financial and banking requirements of clients in a wholesome manner. Ensure that banking facilities offered to clients are structured in compliance with credit lending policies. Ensure that key risks of cases are adequately addressed by in CAs before submission to Wholesale Credit To preserve the assets quality of the bank at all times To monitor and encourage utilization of existing facilities under the portfolio in order to increase revenue. Close follow through with clients on to ensure acceptance of the Bank’s facilities and subsequent drawdown. 1. Account Prospecting Identifying and contacting prospects Evaluating prospects financing needs Assessing and putting up Credit Applications to Wholesale Credit Preparing and following up of acceptance of offer 2. Account Management Monitoring utilization Processing ad-hoc requests Processing requests for additional facilities Reviewing annually or periodically borrower’s facilities Keep in contact with Customers e.g. through site visitations etc Exploring cross-selling opportunities 3. Others Meeting business targets set via KRA Submitting timely management reports to HO Providing hands-on training and guidance to subordinates (if any) Requirements At least 5 years experience in commercial loan\u002Fsales Degree in Finance \u002F Economics or equivalent Credit writing skills (added advantage) About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1946,"slug":1947,"title":1948,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1949},56830,"share-margin-financing-account-manager-hong-leong-bank-berhad","Share Margin Financing Account Manager","If you are looking to excel and make a difference, take a closer look at us… Job Responsibilities: Drive product awareness through various channels (panel of external brokers\u002Fpersonal bankers\u002Frelationship managers) to build new-to-bank (NTB) sales pipeline and drive the utilization for Share Margin Financing (SMF) business. Manage the relationship and create stickiness with in-market brokers\u002F dealers \u002Fremisiers\u002Fclients through unrivaled customer service. Provide accurate, valid, complete and latest information to internal and external stakeholders. Handle customer complaints effectively, provide appropriate solutions and alternatives; follow up closely to ensure issues are resolved. Actively participate and promote the Bank’s marketing campaign to drive NTB acquisition and SMF utilization. Perform visitation to external brokers and Priority Banking Center on monthly\u002Fquarterly basis, depending on the coverage. Update Wealth Asset Financing product manager on the latest client feedbacks on products feature, marginable listings and what other competitors are doing. To support and conduct product training\u002Fbriefing to panel of external brokers\u002Fpersonal bankers\u002Frelationship managers on SMF and other Wealth Asset Financing products. Cross-sell other financing products such as Mortgage, Hire Purchase, Personal Loan and Credit Cards. Undertake ad-hoc task assigned by Head of Department. Collaborate and build strong working relationships not only within Regional Wealth Management, but other business partners such as branches, branch regional office and stakeholders in Head Office. Support and assist Head of Wealth Asset Financing and Team Lead, SMF in audit and compliance related matter for the SMF, in line with the Bank’s internal policy, standard and procedures and other regulatory requirements. Job Requirements: Malaysian citizen Minimum Diploma or Undergraduate Degree in Finance, Business Studies or Marketing. Preferably with 2 to 3 years of relevant experience in Global Market, Equity Dealing and Wealth Management Candidates who passed SIDC Module 6 & 7 are encourage to apply What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1951,"slug":1952,"title":1953,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1954},56831,"structured-products-manager-hong-leong-bank-berhad","Structured Products Manager","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Implement products strategy and business plans to achieve financial targets. Due diligence and product evaluation for on-boarding process and manage relationship with Global Market and other counterparties to secure quality products, in compliance to regulatory requirement and internal guidelines. Manage business relationship with counterparties and internal stakeholders, with the objective of securing quality products, in compliance to regulatory requirement and internal guidelines. Collaborate with Wealth Marketing team to formulate product marketing strategy in driving Structured Products business. Provide feedback on research developments in the local financial services market place. Implement appropriate rules and guidelines to ensure all internal and external, legal, compliance and risk management requirements are met. Collaborate with Investment Counsellor to ensure frontline undergo formal initial and on-going formal training requirements. Responsible for product governance and program & policies update by improving sales process as well as fulfilling regulatory requirements. Work closely with Wealth project team in providing user requirement specification for system enhancement by improving customer experience, productivity as well as fulfilling regulatory requirements. Organizational (organizational responsibilities) Build up banks Structured products fee income Build up banks Structured Products sales Education\u002FQualification Undergraduate degree in Accounting\u002FBanking\u002FInvestment\u002FFinance or a related field Possess professional investment related certification will be added advantage. Experience Min 5 years of relevant experience in Wealth Management, Financial\u002FInvestment field. Strong interpersonal skills- Personable, approachable, collaborative Skills Proficient in MS Office such as PowerPoint, Excel, and Words About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1956,"slug":1957,"title":1958,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1959},56832,"team-head-bancassurance-advisory-amp-pvpb-banca-sales-hong-leong-bank-berhad","Team Head - Bancassurance Advisory & PVPB Banca Sales","If you are looking to excel and make a difference, take a closer look at us… Overview This position is responsible for driving, leading and supporting the commercial growth, and market expansion of Conventional and Takaful Bancassurance solutions across the Private and Priority Banking segments. The leader will establish rigorous sales governance, directly enable and support frontline Banca advisory talent, and take personal lead accountability for supporting and unlocking high-value insurance sales across the Priority and Private segment.. This role reports to the Head - Regional Wealth Management (Insurance & Wealth Planning). Job Responsibilities: 1. PVPB Sales Leadership & Segment Expansion Take the lead in supporting and unlocking sales pipelines within the PVPB segment by acting as the primary advisory and sales partner for frontline. Be the primary support contact point for all PVPB Banca sales activities, inquiries, and escalations. Proactively resolve all PVPB and BA sales challenges, operational issues, and special requests from the frontline. Develop and execute the overall PVPB bancassurance strategy to achieve ambitious sales targets and business goals for both Conventional and Takaful solutions. Identify, structure, and pursue new market opportunities to deepen wallet share. Collaborate closely with PVPB Regional Heads and Area Managers to maximize bancassurance activity and penetration at all PBCs and key retail branches. Monitor market trends and competitor movements to continuously refine the bank's HNW insurance proposition. 2. Frontline Sales Support & Capability Enablement Directly support and enable Bancassurance Advisors (BAs) by providing on-the-ground coaching, joint-field work, and advanced technical support for complex, high-ticket cases. Lead the strategic Banca capability uplift and continuous technical training for both the BA team and the PVPB frontline. Champion the integration of insurance solutions into holistic wealth preservation and asset distribution pitches for the bank’s HNW clients. Foster a highly collaborative, competitive, and compliant sales culture that minimizes attrition and maximizes productivity. 3. Sales Governance, Tracking & Reporting Establish and manage a rigorous weekly sales tracking, pipeline management, and forecasting solution across all assigned regions. Deliver data-driven weekly performance reports, trend analyses, and strategic insights directly to PVPB leadership and Regional Head, Insurance and Wealth Planning. Oversee and support all PVPB Banca reporting requirements to ensure timely business updates. Take end-to-end ownership of all Replacement Policy and Persistency reporting, monitoring, and quality control for both the BA and PVPB segments. Implement proactive remedial interventions and sales strategies for underperforming BA and centres based on weekly metrics. Maintain highly effective, influential relationships with internal banking leaders and external insurance product partners to ensure seamless product alignment. Job Requirements Education & Qualifications Bachelor’s degree in Business, Finance, Economics, or a related field. Professional financial\u002Finsurance certifications Experience & Skills Minimum 10 years of experience in bancassurance, or high-net-worth insurance distribution. At least 5 years in a leadership\u002Fpeople management role, with a proven track record of managing high-performing sales teams. Demonstrated experience navigating the nuances of both the Private and Priority banking segments. Strong analytical skills with a proven ability to manage weekly sales data and convert metrics into actionable strategies. Exceptional stakeholder management and communication skills to influence senior regional bank leaders. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1961,"slug":1962,"title":1963,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1964},56833,"value-center-general-manager-hong-leong-bank-berhad","Value Center General Manager","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) The responsibilities of a Value Centre General Manager are broad, encompassing strategic, financial, operational, and people leadership dimensions: Strategic Vision & Backlog Ownership: Develop and articulate a clear vision and strategy for the specific value stream, ensuring seamless alignment with the bank's overall business objectives and mission. Own and manage the value stream backlog, meticulously prioritizing initiatives and features based on assessed business value, identified customer needs, and overarching strategic goals. P&L Management & Financial Performance: Hold full accountability for the business performance of assigned programs and customers, including sales, Earnings Before Interest and Taxes (EBIT), and proactive cost reduction initiatives. Manage the financial sales plan specific to production deliveries. Analyze income statements to understand revenue generation, cost structures, and expense management. Comfortably manage budgets and forecasts, capable of projecting revenue, estimating costs, and anticipating financial risks effectively. Cross-Functional Leadership & Collaboration: Lead and manage integrated cross-functional teams, coordinating all functional disciplines throughout the product or service lifecycle (e.g., product, engineering, operations, marketing, finance, client support). Actively break down traditional organizational silos and facilitate collaboration across diverse teams. Value Stream Optimization & Continuous Improvement: Identify and prioritize improvement opportunities within the value stream, subsequently implementing solutions designed to maximize efficiency and quality. Drive continuous improvement initiatives, leveraging data and customer feedback to consistently enhance product quality and delivery. Apply Lean principles and Value Stream Mapping (VSM) techniques to systematically identify and eliminate waste, reduce cycle times, and streamline processes. Performance Monitoring & Data-Driven Decision Making: Define and track key performance indicators (KPIs) to measure the success of the value stream, including flow metrics (velocity, time, load, efficiency, distribution), DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, Mean Time to Recovery), and Objectives and Key Results (OKRs). Employ a data-driven approach to anticipate and resolve complex issues, including strategic fund allocation and making necessary adjustments. Risk & Compliance Management: Ensure that all financial and operational processes within the value stream remain in strict alignment with industry regulations, internal governance policies, and security standards. Proactively identify, measure, monitor, and control risks associated with all business activities under their purview. Change Management: Facilitate and support change management initiatives within their value streams, ensuring strong buy-in and successful adoption of new processes and practices across their teams and stakeholders. Champion and facilitate organizational change initiatives within the value stream. Performance Monitoring & Data-Driven Decision Making: Define and track key performance indicators (KPIs) to measure the success of the value stream, including flow metrics (velocity, time, load, efficiency, distribution), DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, Mean Time to Recovery), and Objectives and Key Results (OKRs). Employ a data-driven approach to anticipate and resolve complex issues, including strategic fund allocation and making necessary adjustments. Risk & Compliance Management: Ensure that all financial and operational processes within the value stream remain in strict alignment with industry regulations, internal governance policies, and security standards. Proactively identify, measure, monitor, and control risks associated with all business activities under their purview. Change Management: Facilitate and support change management initiatives within their value streams, ensuring strong buy-in and successful adoption of new processes and practices across their teams and stakeholders. Champion and facilitate organizational change initiatives within the value stream. Experience Minimum: 8-10 years of relevant experience. Strong Preference: Extensive experience in financial services or product management disciplines. Essential: Demonstrated management and\u002For leadership experience, particularly in leading diverse cross-functional teams. Valued: Proven experience in process improvement and implementation, coupled with a strong understanding of Lean principles and methodologies. Beneficial: Experience with Agile, SAFe, and other technical software delivery methodologies. Advantageous: Prior program management or project engineering experience. Special Skills Strong analytical and problem-solving skills, with demonstrated proficiency in data analysis and process mapping. Excellent communication, facilitation, and interpersonal skills, enabling the ability to articulate complex concepts and negotiate effectively with various stakeholders. Demonstrated executive presence. Strong client relationship management skills. In-depth knowledge of banking, regulatory, and compliance policies, including applicable laws, rules, and regulations (non-negotiable). Ability to drive organizational change and influence stakeholders at all levels. Key Competencies Strategic Vision & Alignment: Develop clear visions and align initiatives with business objectives. Financial Stewardship: Strong P&L management, budgeting, forecasting, and cost\u002Frevenue expertise in financial services. Cross-Functional Leadership: Lead and motivate diverse teams, fostering collaboration. Operational Excellence: Apply Lean principles to identify inefficiencies and drive continuous improvement. Data-Driven Decisions: Utilize KPIs, DORA, and OKRs for strategic adjustments and resource allocation. Risk & Compliance Management: Proactively identify and mitigate risks; strong knowledge of financial regulations and data privacy. Change Leadership: Champion organizational change, build buy-in, and ensure successful adoption. Analytical & Problem-Solving: Resolve complex issues through rigorous analysis. Communication & Influence: Effectively communicate, negotiate, and influence stakeholders. Client Centricity: Focus on understanding and delivering customer value; strong client relationship management. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1966,"slug":1967,"title":1968,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1969},56834,"team-lead-wealth-lending-solutions-hong-leong-bank-berhad","Team Lead, Wealth Lending Solutions","If you are looking to excel and make a difference, take a closer look at us… Client & Front Office Partnership & Lending Solutions Design Subject matter expert and advisor on all wealth lending solutions Partner closely with stakeholders RMs and ICs to structure and deliver tailored lending solutions for private and priority banking clients Join prospect and client meetings with RMs \u002F ICs to raise awareness of wealth lending solutions available eg Portfolio Financing, OD-UT, Share Margin. Drive product awareness, adoption, and commercialisation across the different lending propositions Support the Sales teams to execute drawdowns to meet the client’s liquidity needs or investment trade settlement. Attend to queries from Sales RMs, Area Managers, RCGMs, Credit, Ops, in a timely manner. Manage expectations through strong communication with clients and RMs. Respond to loan servicing issues eg. client’s queries on loan account balances, facility utilization, account statement. Schedule ongoing ground engagements with Branches and clients to increase product penetration. Product Management & Campaign Management Manage and enhance wealth lending products, incorporating Sales feedback and market insights Define product value proposition and run portfolio initiatives eg. run tactical campaigns to drive adoption of lending solutions and cross sell opportunities Identity new lending opportunities and innovate client-centric solutions to enhance client experience and deepen wallet share of client Streamline processes \u002F documentation to improve efficiency, client experience and risk monitoring for the frontliners Work with various Investment Product teams to review and onboard qualifying collaterals onto the marginable collateral lists. Risk, Governance and Controls Collaborate with Credit, Risk, Marketing, Legal and Compliance functions to design robust credit frameworks, policies, campaign T&Cs, governance standards Ensure all products adhere to regulatory requirements and internal risk policies Balance business growth and credit prudence Market and Portfolio Management Track market trends, competitor offerings and emerging practices in wealth lending space to maintain competitive positioning. Keep abreast of industry developments, market sentiments and competitors’ offerings to identify product enhancement opportunities, provide feedback to the product manager Monitor loan book growth to track portfolio performance on ENR, NII, impairment loss are on track to budget periodically. Support portfolio analytics to identify areas of potential risks \u002F opportunities \u002F leads People and Team Management Lead a team of Wealth Lending Solutions Specialists in Share Margin, OD UT and Portfolio Financing. Be the go-to person to guide the team and provide advisory on all wealth lending related matters. Keep the team motivated to work towards the loan growth target, by rendering value add service to internal stakeholders eg. RMs, ICs, and external parties eg. remisiers, clients. Look out for opportunities to cross train staff to be conversant with the product suite offerings in the regional wealth lending ambit. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1971,"slug":1972,"title":12,"location":13,"raw_job_location_address_addressLocality":857,"raw_hiringOrganization_logo_url":13,"raw_description":909},56835,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-13",{"id":1974,"slug":1975,"title":1976,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1977},56836,"wealth-lending-solutions-specialist-hong-leong-bank-berhad","Wealth Lending Solutions Specialist","If you are looking to excel and make a difference, take a closer look at us… Job Overview The incumbent will partner with RMs, ICs and Product Specialists to deliver credit support and seamless client experience for our Private & Priority Banking clients and drive lending activity on the ground, nurture and grow new opportunities. Build pipelines with RMs, Team Heads, Area Managers by sourcing out NTB\u002FETB\u002FNTP leads to penetrate and convert. Possess good credit acumen with ability to mitigate financing risk to ensure robustness of our credit portfolio. Key Responsibilities Collaborate cross teams with stakeholders be it RMs, ICs, Credit, Ops to drive wealth lending product awareness and activity across the Bank’s sales distribution network. Partner with RMs and ICs to structure tailored account plan with financing solutions for Private and Priority Banking clients. Join in new prospect and client meetings with RMs \u002F ICs to assess client’s needs and perform advisory on wealth lending propositions eg. Portfolio Financing, OD-UT, Share Margin. Act as 1st line to identify new opportunities by pre-screening lending requests and structuring loan proposals that work for both the client and Bank. Facilitate loan application for the client and ensure a seamless client experience throughout the engagement journey. Support RMs to submit the Portfolio Financing new loan applications (credit write-ups + supporting materials), renewals and amendments to Credit, and ensure all relevant info are captured on the applications \u002F credit write up for completeness. Ensure credit requests comply with internal policies, meet the respective product parameters, credit guidelines and regulatory requirements with appropriate risk mitigants if needed. Assist with meeting preparation and documentation for client discussions. Partner closely with Sales teams to support drawdown execution to meet client’s liquidity needs or investment trade settlement. Manage BAU credit support activities and follow up with the client \u002F RM on outstanding items. Manage expectations through strong communication with clients, RMs and ICs and Bank’s touchpoints. Keep abreast of industry developments, market sentiments and competitors’ offerings and share insights periodically with Product, Sales and Credit teams to enhance lending frameworks. Identify client demands, needs and trends to shape our future wealth lending product offering. Attend to queries from Sales RMs, Area Managers, RCGMs, Credit, Ops, BCB RMs etc in a timely manner. Respond to loan servicing issues eg. client’s queries on loan account balances, facility utilization, account statement. Work with Sales Management \u002F Analytics to identify potential leads and build pipelines to deepen wallet share with clients. Work with Product teams to review \u002F fine-tune product construct by providing ongoing feedback. Monitor the lending portfolio for signs of weakness \u002F overconcentration in any 1 asset class and recommend solutions to de-risk. Schedule ongoing ground engagements with Bank’s touchpoints eg. Business Channels, Branch Managers, Area Managers to increase NTB and NTP penetration. Contribute to the wealth lending loan growth target with business prudence. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1979,"slug":1980,"title":675,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":1286},56837,"wealth-executive-hong-leong-bank-berhad-7",{"id":1982,"slug":1983,"title":1984,"location":13,"raw_job_location_address_addressLocality":1985,"raw_hiringOrganization_logo_url":13,"raw_description":1179},56838,"priority-banking-relationship-manager-perak-hong-leong-bank-berhad","Priority Banking Relationship Manager (Perak)","IPH-IPOH-PSR GREEN TOWN BR",{"id":1987,"slug":1988,"title":1989,"location":13,"raw_job_location_address_addressLocality":1990,"raw_hiringOrganization_logo_url":13,"raw_description":1991},56839,"wealth-executive-johor-bahru-region-hong-leong-bank-berhad","Wealth Executive (Johor Bahru Region)","JBU-JOHOR BAHRU BR","If you are looking to excel and make a difference, take a closer look at us… What’s in it for you: Benefit from a strong culture of collaboration by learning from leaders and subject matter experts to drive change and impact in banking; Opportunity to fast track your career in Wealth Management. Your Roles & Responsibilities: Solicit customers for Deposits, Insurance and Investment Products within BNMs Responsible Lending Guidelines and other products as and when required by the Management; Complete cold calling for all related leads assigned and to increase acquisition through high leads conversion rate; Source and develop new customer leads through existing customer’s referrals; Handling Account Opening process including Debit Card issuance of acquired customers; Account maintenance after account opening (CASA, FD) to ensure accurate customer information is captured in system; Facilitate HL Connect for new account opened to increase penetration rate HL Connect; Cross selling other banking products as and when opportunity arises to increase customers’ stickiness with HLB; Exhibit high professionalism and competency when interacting with customers; Comply with bank’s relevant internal policies, SOPs, sales compliance and statutory requirement in relation FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance; To maintain and uphold service standards set by the Bank at all times. Who are we looking out for: Candidate must possess at least a Diploma or Degree in any field i.e. Banking \u002F Accounting & Finance \u002F Economics \u002F Marketing \u002F Business Studies; Possessing the follow licenses will be an advantage: PCE (Life); PCE (General); CIELI; FIMM\u002FFMUTM; IPPC; Passion for success and keen to work in a sales-driven environment; Good track record and knowledge of wealth products i.e. Unit Trust, Bancassurance, Structured Products, Dual Currency Investments; Good inter-personal and communication skills. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":1993,"slug":1994,"title":1995,"location":13,"raw_job_location_address_addressLocality":1990,"raw_hiringOrganization_logo_url":13,"raw_description":1179},56840,"priority-banking-relationship-manager-johor-bahru-hong-leong-bank-berhad","Priority Banking Relationship Manager (Johor Bahru)",{"id":1997,"slug":1998,"title":675,"location":13,"raw_job_location_address_addressLocality":1999,"raw_hiringOrganization_logo_url":13,"raw_description":987},56841,"wealth-executive-hong-leong-bank-berhad-8","IPH-IPOH 1 BC",{"id":2001,"slug":2002,"title":2003,"location":13,"raw_job_location_address_addressLocality":2004,"raw_hiringOrganization_logo_url":13,"raw_description":1991},56842,"wealth-executive-johor-region-hong-leong-bank-berhad","Wealth Executive (Johor Region)","Johor",{"id":2006,"slug":2007,"title":2008,"location":13,"raw_job_location_address_addressLocality":2009,"raw_hiringOrganization_logo_url":13,"raw_description":2010},56843,"senior-wealth-banker-hong-leong-bank-berhad","Senior Wealth Banker","KCG-J PENDING BR","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Develop and implement client acquisition strategies and build a strong client portfolio Build and maintain relationships with external partners, referral sources, and industry networks to generate leads Work with Regional Priority Banking Heads and Priority Banking Area Managers to identify business opportunities Responsibility to meet the target set Acquire 2 HWN client per month (minimum AUM of RM300k) Refer RM1-2mil volume in Wealth Products per month Deposit RM2-3mil per month Managerial (team\u002Fgroup responsibilities) Collaborate closely with cross-functional teams, such as BCB, SME, PFS, Sales Distribution to drive client growth and revenue. Organizational (organizational responsibilities) Support Regional Priority Banking Heads and Head of Wealth Distribution in promoting and developing market presence of HLB Wealth Management, this will ultimately deliver the individual’s and overall target. Education\u002FQualification Degree in Finance, Economics or any related field CFA will be an added advantage Experience Experience in banking with strong networking and marketing skillsets with a keen understanding of Malaysia marketplace Knowledge in financial analysis, business and industry knowledge, market intelligent, effective communication, credit skill, negotiation, supervisory and managerial skills Special Skills Possess a good reputation in the market place with a strong client network About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2012,"slug":2013,"title":1282,"location":13,"raw_job_location_address_addressLocality":2014,"raw_hiringOrganization_logo_url":13,"raw_description":2015},56844,"executive-auto-loan-sales-hong-leong-bank-berhad-2","KC1-Kuc Auto Loan Cr Centre","If you are looking to excel and make a difference, take a closer look at us… Meeting allocated funding target Identify and recruit potential new dealers from area under your care Develop and manage the relationship of car dealers assigned to you Ensure documentation on all new loans sourced are complete Provide efficient and prompt service to Dealers and customers at all time Actively participate in all sales activities Cooperation and coordination with both external and internal customers To carry out any other appropriate duties as deemed fit by Management at all times Adherence to sales compliance company's policy and direction. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2017,"slug":2018,"title":2019,"location":13,"raw_job_location_address_addressLocality":2020,"raw_hiringOrganization_logo_url":13,"raw_description":2021},56845,"manager-customer-service-amp-operations-klang-valley-hong-leong-bank-berhad","Manager - Customer Service & Operations (Klang Valley)","JIP-JALAN IPOH BR","If you are looking to excel and make a difference, take a closer look at us… We’re hiring for Customer Service & Operations Manager (Klang Valley) An exciting opportunity is now available for suitable candidates to take the next step in their career to enhance their Customer Service Management, People Management, Branch & Banking Operations, Stakeholder management (employee, customer, community) skills as a Customer Service & Operations Manager! Reporting to the Branch Manager, our Customer Service and Operations Manager is responsible to maintain seamless daily branch operations through leading, guiding, and mentoring the operations team. The role includes maintaining HLB’s policies, standards, compliance to BNM regulatory reporting and receiving customer inquiries or complaint escalation in a timely manner. Job Responsibilities: Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets. To actively cross selling Banking\u002FFinancial products. Assess\u002Fevaluate and propose credit applications diligently. Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding. Provide excellent customer service and uphold professionalism to reflect Bank’s image Product knowledge \u002F Selling skills \u002F Market intelligence \u002F Competitor’s check Comply to statutory requirements and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance. Requirements: Malaysian citizen A Degree\u002F Diploma\u002F Professional Certification in any field from a recognised College\u002F University With minimum of 4 to 5 years of related working experience, ideally in a Branch Customer Service, Branch Sales Role or in Retail outlet management Strong people management and leadership skills; with ability to guide and train a team of staff to achieve Service & Cross Selling standards. Good interpersonal and communication, organisational and planning skills. Welcome new challenges and possess a ‘Think-Act-Own’ attitude to see through planned and unplanned deliverables to completion About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2023,"slug":2024,"title":186,"location":13,"raw_job_location_address_addressLocality":2025,"raw_hiringOrganization_logo_url":13,"raw_description":693},56846,"executive-personal-financial-services-auto-loan-sales-hong-leong-bank-berhad"," KEP - HP CENTER KEPONG",{"id":2027,"slug":2028,"title":2029,"location":13,"raw_job_location_address_addressLocality":850,"raw_hiringOrganization_logo_url":13,"raw_description":2030},56847,"community-business-manager-sme-banking-kuching-hong-leong-bank-berhad","Community Business Manager - SME Banking (Kuching)","If you are looking to excel and make a difference, take a closer look at us… Job Description Functional (job responsibilities) Grow the Existing to Bank (ETB) SME base of retail community businesses (Sole Prop, Partnerships, or Sdn Bhds with Annual Sales Turnover (AST) of below RM10m to grow product holdings and profitability Approximately 300-500 customers per Community Business Manager (CBM) Bring in New to Bank (NTB) customers to the branch via community business visitations, roadshows, or other branched based sales activities Leads provided by HQ will be a source of acquiring NTB SME customers The acquisition of NTB customers or profitability growth of ETB customers can be through a variety of products offered Merchant services, Deposit accounts, secured loans (HP, Mortgage, OD on FD), and unsecured products (Credit cards, Business Cash Loans), BANCA, investments Growing ETB CASA balances will be one of the key focus of CBM, requiring the person to be capable of providing after sales support of helping set-up the digital platform for the customers (Hong Leong Connect or ConnectBiz) to perform online payment and payroll, which will ease the business transition into the Hong Leong online platform The CBM must understand SME lending requirement to acquire, evaluate and to submit loan applications for the SME segment The CBM must work very closely with the Branch Managers and Area Manager to further develop the segment penetration and profitability growth Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant Internal policies & procedures and sales compliance Managerial (team\u002Fgroup responsibilities) CBM will continue to be the SME content expert for the branch and be the conduit between HQ and the rest of the sales force. The CBM will partner the branch manager to collectively grow the SME competency for the SME sales. Requirements Min 3 years in sales experience, or Minimum 2 years of experience in SME lending (products, evaluation of business viability, basic understanding of company balance sheet and P&L) or min 3 years in sales experience. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2032,"slug":2033,"title":2034,"location":13,"raw_job_location_address_addressLocality":2035,"raw_hiringOrganization_logo_url":13,"raw_description":2036},56848,"relationship-manager-priority-banking-kepong-hong-leong-bank-berhad","Relationship Manager, Priority Banking (Kepong)","KEP-KEPONG BARU BR","If you are looking to excel and make a difference, take a closer look at us… RM for PBC QKE Ranking - M5 About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2038,"slug":2039,"title":2040,"location":13,"raw_job_location_address_addressLocality":2009,"raw_hiringOrganization_logo_url":13,"raw_description":2041},56849,"priority-banking-relationship-manager-sarawak-hong-leong-bank-berhad","Priority Banking Relationship Manager (Sarawak)","If you are looking to excel and make a difference, take a closer look at us… What’s in it for you: Benefit from a strong culture of collaboration by learning from leaders and subject matter experts to drive change and impact in banking Opportunity to fast track your career in Wealth Management Your Roles & Responsibilities: Building profitable relationships with customers from their portfolio, to deepen and broaden account relationships with the objective to generate revenue and focus on wealth management. Market investment products as well as cross-sell of HLBB's consumer product to the new and existing PB customer. This will include mortgages and credit cards. Expand on new customer base through referrals from customers or through personalized\u002Fadvisory services provided personally or through the Investment Consultant team Acquisition and growth of Priority Banking customer relationship and portfolio in accordance to PB segment business goal. Work with Product Owner, Investment Consultant to offer proactive and personalized financial services to the affluent segment customer. To support Centre Manager in promoting and developing market presence, this will ultimately deliver the individual jobholder's target and support overall target. Who are we looking out for: Candidate must possess at least a Diploma or Degree in any field i.e. Banking \u002F Accounting & Finance \u002F Economics \u002F Marketing \u002F Business Studies. Required Licenses: PCE (Life); PCE (General); CIELI; FIMM\u002FFMUTM. IPPC will be an advantage Passion for success and keen to work in a sales-driven environment. Good track record and knowledge of wealth products i.e. Unit Trust, Bancassurance, Structured Products, Dual Currency Investments Good inter-personal and communication skills About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2043,"slug":2044,"title":12,"location":13,"raw_job_location_address_addressLocality":860,"raw_hiringOrganization_logo_url":13,"raw_description":882},56850,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-14",{"id":2046,"slug":2047,"title":2048,"location":13,"raw_job_location_address_addressLocality":2049,"raw_hiringOrganization_logo_url":13,"raw_description":1119},56851,"executive-personal-financial-services-sales-advisor-credit-processing-hong-leong-bank-berhad","Executive - Personal Financial Services (Sales Advisor, Credit Processing)","KJG-J SG CHUA, KAJANG BR",{"id":2051,"slug":2052,"title":675,"location":13,"raw_job_location_address_addressLocality":2053,"raw_hiringOrganization_logo_url":13,"raw_description":2054},56852,"wealth-executive-hong-leong-bank-berhad-9","KJN-KAJANG BR","If you are looking to excel and make a difference, take a closer look at us… Job Responsibilities: Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets. To actively cross selling Banking\u002FFinancial products. Assess\u002Fevaluate and propose credit applications diligently. Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding. Provide excellent customer service and uphold professionalism to reflect Bank’s image Seek continuous improvement in the following areas to enhance job skills and competencies Product knowledge \u002F Selling skills \u002F Market intelligence \u002F Competitor’s check Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance Participate in strong teamwork and working relationship with colleagues at all times Do you have what it takes? We are currently looking for talents who have:- Candidate must possess at least a Diploma in any field. Required skill(s): PCE (General), PCE (Life), PCE (Unit Linked), CEILLI At least 2 year(s) of working experience in the related field is required for this position. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2056,"slug":2057,"title":1943,"location":13,"raw_job_location_address_addressLocality":872,"raw_hiringOrganization_logo_url":13,"raw_description":2058},56853,"manager-business-amp-corporate-banking-account-relationship-hong-leong-bank-berhad-3","If you are looking to excel and make a difference, take a closer look at us… Overview: The Account Relationship Manager is responsible for driving commercial banking sales and deliver sales targets assigned by the management. This role reports to the Manager, Business & Corporate Banking (CMB Centre). Responsibilities: Portfolio Management Acquire new account relationships. Manage a portfolio of existing Commercial Banking Account relationships in order to grow both funded income and non–funded income. Write credit applications for new account acquisition and ensure timely review and renewal of existing accounts. Ensure acceptable asset quality of existing portfolio by being pro-active and up-to-date in terms of market intelligence in relation to accounts and industry of portfolio management. Work closely with product partners including Trade Services, Global Markets, and Deposit & Liability Management in order to meet financial and banking requirements of clients in a wholesome manner. Ensure that banking facilities offered to clients are structured in compliance with credit lending policies. To preserve the assets quality of the bank at all times. Account Prospecting Identifying and contacting prospects. Evaluating prospects financing needs. Assessing and putting up Credit Applications to Wholesale Credit. Preparing and following up on acceptance of offer. Account Management Monitoring utilization. Reviewing annually or periodically borrower’s facilities. Keep in contact with customers e.g., through site visitations etc. Exploring cross-selling opportunities. Skills & Experience We Are Looking For: Malaysian citizen. Bachelor's Degree in Finance \u002F Economics or equivalent. 5 years and above experience in commercial loan\u002Fsales. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2060,"slug":2061,"title":2062,"location":13,"raw_job_location_address_addressLocality":2063,"raw_hiringOrganization_logo_url":13,"raw_description":2064},56854,"mortgage-sales-executive-klang-hong-leong-bank-berhad","Mortgage Sales Executive (Klang)","KLG - Klang MG","If you are looking to excel and make a difference, take a closer look at us… The Mortgage Sales Executive is responsible for acquiring new business, strengthening relationships with property developers, real estate agents, lawyers and valuers to meet monthly sales targets in compliance with the Bank’s policies, guidelines and regulations. This role reports to Manager, Mortgage Sales. Key Responsibilities and Accountabilities Aggressively source and book new mortgage loans for the bank. Actively attend developer launches, road shows, property exhibitions to develop and maintain strong relationships with property developers, real estate agents, lawyers and valuers. Cross selling other banking products, when required. Job holder requirement Minimum SPM holder Possess own transport Experience Fresh graduates are invited to apply Property related sales experience is an added advantage for this role About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2066,"slug":2067,"title":1943,"location":13,"raw_job_location_address_addressLocality":872,"raw_hiringOrganization_logo_url":13,"raw_description":1145},56855,"manager-business-amp-corporate-banking-account-relationship-hong-leong-bank-berhad-4",{"id":2069,"slug":2070,"title":49,"location":13,"raw_job_location_address_addressLocality":2071,"raw_hiringOrganization_logo_url":13,"raw_description":671},56856,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad-3","KLG-JALAN MERU, KLANG",{"id":2073,"slug":2074,"title":2075,"location":13,"raw_job_location_address_addressLocality":2071,"raw_hiringOrganization_logo_url":13,"raw_description":677},56857,"wealth-executive-business-channels-hong-leong-bank-berhad","Wealth Executive - Business Channels",{"id":2077,"slug":2078,"title":689,"location":13,"raw_job_location_address_addressLocality":2071,"raw_hiringOrganization_logo_url":13,"raw_description":640},56858,"executive-operations-amp-customer-services-business-channels-hong-leong-bank-berhad",{"id":2080,"slug":2081,"title":2082,"location":13,"raw_job_location_address_addressLocality":2071,"raw_hiringOrganization_logo_url":13,"raw_description":1179},56859,"priority-banking-relationship-manager-klang-hong-leong-bank-berhad","Priority Banking Relationship Manager (Klang)",{"id":2084,"slug":2085,"title":697,"location":13,"raw_job_location_address_addressLocality":2086,"raw_hiringOrganization_logo_url":13,"raw_description":699},56860,"manager-business-channels-branch-hong-leong-bank-berhad","KMA - KL Main Branch",{"id":2088,"slug":2089,"title":186,"location":13,"raw_job_location_address_addressLocality":2090,"raw_hiringOrganization_logo_url":13,"raw_description":2091},56861,"executive-personal-financial-services-auto-loan-sales-hong-leong-bank-berhad-2","KMA-KL MAIN ALC","If you are looking to excel and make a difference, take a closer look at us… • Meeting allocated funding target • Identify and recruit potential new dealers from area under your care • Develop and manage the relationship of car dealers assigned to you • Ensure documentation on all new loans sourced are complete • Provide efficient and prompt service to Dealers and customers at all time • Actively participate in all sales activities • Cooperation and coordination with both external and internal customers • Provide training to new all recruits, as and when necessary • Assist Sales Centre Head in identifying new sales area, as and when necessary • Assist Sales Centre Head in planning and implementation sales strategies and activities, as and when necessary • To carry out any other appropriate duties as deemed fit by Management at all times • Adherence to sales compliance company's policy and direction. Do you have what it takes? We are currently looking for talents who have :- • Candidate must possess at least a Primary\u002FSecondary School\u002FSPM\u002F\"O\" Level, Higher Secondary\u002FSTPM\u002F\"A\" Level\u002FPre-U, Diploma, Advanced\u002FHigher\u002FGraduate Diploma, Business Studies\u002FAdministration\u002FManagement, Commerce, Marketing or equivalent. • Candidate with at least 1 year of working experience in auto loan sales\u002Fcredit is preferable. • Applicants must have own transport • Strong selling and negotiation skills. • Good communication and interpersonal skills • Excellent in adaptability & execution skills • Fresh Graduates or candidates with credit card \u002F personal loan sales are welcome to apply About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2093,"slug":2094,"title":675,"location":13,"raw_job_location_address_addressLocality":870,"raw_hiringOrganization_logo_url":13,"raw_description":987},56862,"wealth-executive-hong-leong-bank-berhad-10",{"id":2096,"slug":2097,"title":2098,"location":13,"raw_job_location_address_addressLocality":2090,"raw_hiringOrganization_logo_url":13,"raw_description":2099},56863,"senior-executive-personal-financial-services-auto-loan-sales-hong-leong-bank-berhad-2","Senior Executive - Personal Financial Services (Auto Loan Sales)","If you are looking to excel and make a difference, take a closer look at us… We are currently looking for talents to: Meeting allocated funding target Identify and recruit potential new dealers from area under your care Develop and manage the relationship of car dealers assigned to you Ensure documentation on all new loans sourced are complete Provide efficient and prompt service to Dealers and customers at all time Actively participate in all sales activities Cooperation and coordination with both external and internal customers Provide training to new all recruits, as and when necessary Assist Sales Centre Head in identifying new sales area, as and when necessary Assist Sales Centre Head in planning and implementation sales strategies and activities, as and when necessary To carry out any other appropriate duties as deemed fit by Management at all times Adherence to sales compliance company's policy and direction. Do you have what it takes? We are currently looking for talents who have :- Candidate must possess at least a Primary\u002FSecondary School\u002FSPM\u002F\"O\" Level, Higher Secondary\u002FSTPM\u002F\"A\" Level\u002FPre-U, Diploma, Advanced\u002FHigher\u002FGraduate Diploma, Business Studies\u002FAdministration\u002FManagement, Commerce, Marketing or equivalent. Candidate with at least 1 year of working experience in auto loan sales\u002Fcredit is preferable. Applicants must have own transport Strong selling and negotiation skills. Good communication and interpersonal skills Excellent in adaptability & execution skills Fresh Graduates or candidates with credit card \u002F personal loan sales are welcome to apply About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2101,"slug":2102,"title":12,"location":13,"raw_job_location_address_addressLocality":2103,"raw_hiringOrganization_logo_url":13,"raw_description":1132},56864,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-15","KMM-Kemaman BR",{"id":2105,"slug":2106,"title":12,"location":13,"raw_job_location_address_addressLocality":2103,"raw_hiringOrganization_logo_url":13,"raw_description":1132},56865,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-16",{"id":2108,"slug":2109,"title":49,"location":13,"raw_job_location_address_addressLocality":900,"raw_hiringOrganization_logo_url":13,"raw_description":906},56866,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad-4",{"id":2111,"slug":2112,"title":2113,"location":13,"raw_job_location_address_addressLocality":2114,"raw_hiringOrganization_logo_url":13,"raw_description":873},56867,"executive-business-channel-operations-amp-customer-service-unfilled-hong-leong-bank-berhad","Executive - Business Channel (Operations & Customer Service) (Unfilled)","KPR-KAMPAR BR",{"id":2116,"slug":2117,"title":2118,"location":13,"raw_job_location_address_addressLocality":2119,"raw_hiringOrganization_logo_url":13,"raw_description":2120},56868,"executive-mortgage-sales-hong-leong-bank-berhad","Executive, Mortgage Sales","KTA-KUANTAN 1 BR","If you are looking to excel and make a difference, take a closer look at us… Job Description Job Descriptions Aggressively source and book new loans for the bank. Responsible to meet monthly targets and minimum standard of performance. Develop and maintain strong relationship with property developers, real estate agents, lawyers and valuers. Actively attend developer launches, road shows, property exhibitions, etc when required. Actively promote Mortgage products. Cross selling other banking products, when required. Job Requirements Minimum recognized, SPM, Diploma Level or equivalent. Fresh graduates are encouraged to apply. Sales experience will be an added advantage. Possess own transport. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2122,"slug":2123,"title":675,"location":13,"raw_job_location_address_addressLocality":900,"raw_hiringOrganization_logo_url":13,"raw_description":987},56869,"wealth-executive-hong-leong-bank-berhad-11",{"id":2125,"slug":2126,"title":2127,"location":13,"raw_job_location_address_addressLocality":2119,"raw_hiringOrganization_logo_url":13,"raw_description":1013},56870,"branch-manager-kuantan-hong-leong-bank-berhad","Branch Manager (Kuantan)",{"id":2129,"slug":2130,"title":2131,"location":13,"raw_job_location_address_addressLocality":2132,"raw_hiringOrganization_logo_url":13,"raw_description":2133},56871,"sme-area-manager-kuantan-hong-leong-bank-berhad","SME Area Manager (Kuantan)","KTN-KUANTAN BR","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Manage and lead CBMs to achieve targets and KRAs; Develop business potential by planning and implementing tactical sales & marketing strategies, setting team goals and direction in order to achieve targets; Manage sales performance and closely track and monitor each CBM’s performance to achieve their individual sales targets; Continuously provide coaching, guidance and training to CBM to improve staff competencies; Joint sales call with CBMs to provide support and on-the-job training; Involved in soliciting potential business, maintaining good rapport with customers, prospects and business partners; Participate in community and trade\u002Fbusiness associations events to understand local business trends and needs, build relationship with local business owners; Build and foster strong teamwork and working relationship with all stakeholders. Managerial (team\u002Fgroup responsibilities) Manage and lead CBMs to achieve targets and KRAs; Develop business potential by planning and implementing tactical sales & marketing strategies, setting team goals and direction in order to achieve targets; Manage sales performance and closely track and monitor each CBM’s performance to achieve their individual sales targets; Continuously provide coaching, guidance and training to CBM to improve staff competencies; Joint sales call with CBMs to provide support and on-the-job training; Involved in soliciting potential business, maintaining good rapport with customers, prospects and business partners; Participate in community and trade\u002Fbusiness associations events to understand local business trends and needs, build relationship with local business owners; Organizational (organizational responsibilities) Work closely with 9 to 10 Community Business Manager in their respective areas to deliver results targets that set by management; Collaborate closely with Branch Manager, HR and Head of Sales and Marketing on training, coaching and hiring as well as people development agenda and programs. Education\u002FQualification Bachelor’s Degree or equivalent; Minimum 10 years’ relevant work experience in banking industry with proven track record in sales, coaching and mentoring sales people, management of sales force and performance management. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2135,"slug":2136,"title":675,"location":13,"raw_job_location_address_addressLocality":2132,"raw_hiringOrganization_logo_url":13,"raw_description":2137},56872,"wealth-executive-hong-leong-bank-berhad-12","If you are looking to excel and make a difference, take a closer look at us… Job Responsibilities: Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches and any other sales activities to achieve sales targets. To actively cross selling Wealth Management Products Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding. Provide excellent customer service and uphold professionalism to reflect Bank’s image Seek continuous improvement in the following areas to enhance job skills and competencies : Product knowledge \u002F Selling skills \u002F Market intelligence \u002F Competitor’s check Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance Participate in strong teamwork and working relationship with colleagues at all times Do you have what it takes? We are currently looking for talents who have:- Malaysian Citizen Tertiary Education preferably in the field of Banking, Finance or Business Studies Candidates must possess a SPM with at least 3 credits (For enrolment in the mandatory licensing), if SPM is the highest education qualification Preferred skill(s): PCE (General), PCE (Life), PCE (Unit Linked), CEILLI, FIMM & TBE Candidates with experience in Banking, Insurance or Sales related fields are preferred. Fresh Graduates are welcome to apply What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2139,"slug":2140,"title":675,"location":13,"raw_job_location_address_addressLocality":2141,"raw_hiringOrganization_logo_url":13,"raw_description":677},56873,"wealth-executive-hong-leong-bank-berhad-13","KTU-KUALA TERENGGANU 2 BR",{"id":2143,"slug":2144,"title":2145,"location":13,"raw_job_location_address_addressLocality":886,"raw_hiringOrganization_logo_url":13,"raw_description":1179},56874,"priority-banking-relationship-manager-kedah-hong-leong-bank-berhad","Priority Banking Relationship Manager (Kedah)",{"id":2147,"slug":2148,"title":12,"location":13,"raw_job_location_address_addressLocality":886,"raw_hiringOrganization_logo_url":13,"raw_description":2149},56875,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-17","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Perform Meeter-Greeter\u002FNavigator role on rotational basis \u002F as applicable; Assist in calling up customers for service \u002F sales interactions; Step out of the branch to meet customers for service \u002F sales discussions occasionally \u002F as applicable; Support Bank’s Digital Transformation initiatives including Connect Penetration and OTC Transaction migration; Accept assignments as required to maintain adequate staffing levels throughout branch network; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Read, understand and comply with Bank’s internal SOPs as applicable; Be on stand-by during weekend for SST activities, as and when applicable; Perform Relief CSOM\u002F2nd Liner functions as and when applicable; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Managerial (team\u002Fgroup responsibilities) Supervise clerical \u002F other staff where applicable; Support a conducive working environment among team members. Organizational (organizational responsibilities) Represent HLB in relationship building with the community’ Provide support to the Branch Manager\u002FCustomer Service and Operations Manager to deliver the expected levels of customer service, cross-selling (for products applicable) and contribute to operational control and compliance as specified by the Bank. Requirements Education\u002FQualification Degree\u002FDiploma Holder Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2151,"slug":2152,"title":49,"location":13,"raw_job_location_address_addressLocality":2153,"raw_hiringOrganization_logo_url":13,"raw_description":2154},56876,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad-5","LBS-LABIS BR","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Functional (job responsibilities) Generate and qualify leads from internal and external lists to achieve acquisition goals Source and develop client referrals to achieve acquisition goals Develop sales proposal and customize by client Schedule sales activity and ensure optimum pipeline generation Make sales calls to new potential and existing clients Negotiate effectively with clients Conduct briefing and training to clients Respond to sales enquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Follow up on sales activities to ensure sales closure and accounts are open timely Monitor and report on sales activities and follow up for management Carry out market research and surveys Participate in sales events and roadshows where applicable Monitor competitors, market conditions and product development Ensure all tasks are carried out in full compliance with guidelines and regulations Managerial (team\u002Fgroup responsibilities) To collaborate with other departments to create a unified experience To create an achievement oriented working environment. Organizational (organizational responsibilities) Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain. Continuous effort to improve business in support of building brand awareness and improving customer experience. Ensure all sales proposals are delivered on-time and within scope Requirements: Education\u002FQualification Diploma, Higher Diploma or Bachelor’s degree in Business, Finance or related field is preferred Experience Min 3 years in sales experience Experience in banking products, process and policies About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2156,"slug":2157,"title":2158,"location":13,"raw_job_location_address_addressLocality":2159,"raw_hiringOrganization_logo_url":13,"raw_description":1991},56877,"wealth-executive-northern-region-hong-leong-bank-berhad","Wealth Executive (Northern Region)","Kedah",{"id":2161,"slug":2162,"title":385,"location":13,"raw_job_location_address_addressLocality":2163,"raw_hiringOrganization_logo_url":13,"raw_description":2164},56878,"manager-business-channels-customer-service-amp-operations-hong-leong-bank-berhad","LBN-LABUAN BR","If you are looking to excel and make a difference, take a closer look at us… Responsible for both the execution and control of branch financial transactions. Will accept and process transactions directly from customers during peak periods. Approves high value transactions for junior staff. Will manage subordinate Tellers and CSEs daily activities. Executes back office processing and control functions when not directly serving customers or managing staff. Key Responsibilities and Accountabilities Functional (job responsibilities) Ensure internal control and compliance are not compromised. Champions service performance within the branch (queue management, complaint handling, SST uptime, customer experience) Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors Staff Capacity planning (staff leave administration & relief arrangements) Ensure Self-Audit Check is carried out diligently as required Succession Planning for 2nd liners to take on higher role, i.e. CSOM position Drive CASA deposit base growth and customer growth and cross selling to achieve branch ops target assigned. Work towards Unit Trust and Banca certification. Relief Branch Manager functions as and when required. Managerial (team\u002Fgroup responsibilities) Oversees the Day to Day Activities of Subordinate Tellers and CSEs Train & coach Tellers & CSEs Performance Review Organizational (organizational responsibilities) Represent HLB in relationship building with community Process improvement & cost down initiatives Jobholder Requirements Indicate the minimum requirements expected of a jobholder in order to perform the job satisfactorily Education\u002FQualification Minimum Diploma\u002FDegree Holder SPM\u002FSTPM with related working experience Experience Related working experience in Financial Institution or related fields (banking operations) Special Skills Service Oriented Mindset Banking operations, knowledge in BSA, ECM, ABM Rules, BASEL II, FATCA Good interpersonal & communication skills • Strong organization & planning skills Certification\u002FLicensing Requirements PCE (general), PCE (life) About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2166,"slug":2167,"title":1173,"location":13,"raw_job_location_address_addressLocality":2168,"raw_hiringOrganization_logo_url":13,"raw_description":640},56879,"executive-business-channels-operation-amp-customer-service-hong-leong-bank-berhad-2","LHD-LAHAD DATU BR",{"id":2170,"slug":2171,"title":675,"location":13,"raw_job_location_address_addressLocality":2153,"raw_hiringOrganization_logo_url":13,"raw_description":987},56880,"wealth-executive-hong-leong-bank-berhad-14",{"id":2173,"slug":2174,"title":2175,"location":13,"raw_job_location_address_addressLocality":2168,"raw_hiringOrganization_logo_url":13,"raw_description":681},56881,"senior-executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad","Senior Executive - Business Channels (Operations & Customer Service)",{"id":2177,"slug":2178,"title":168,"location":13,"raw_job_location_address_addressLocality":2179,"raw_hiringOrganization_logo_url":13,"raw_description":873},56882,"executive-business-channel-operations-amp-customer-service-hong-leong-bank-berhad","LIN-LINTAS PLAZA, KK BR",{"id":2181,"slug":2182,"title":1033,"location":13,"raw_job_location_address_addressLocality":2168,"raw_hiringOrganization_logo_url":13,"raw_description":2183},56883,"manager-business-channel-branch-hong-leong-bank-berhad","If you are looking to excel and make a difference, take a closer look at us… Lead and motivate branch staff to work towards achieving their respective individual KRAs. Supervise, train and develop branch staff to improve their competency at branch level. Co-ordinate planning and execution of the region’s key projects, wherever required using project management standards and methodology. Manage relationships with all internal stakeholders and relevant external service providers\u002Fstrategic partners, whenever required and applicable. Represent Hong Leong Bank in the community where applicable and required especially when relieving a branch through: * Relationship building with community and its leaders * Cross selling efforts to provide referrals and leads for HLB and Hong Leong Group of Companies. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2185,"slug":2186,"title":12,"location":13,"raw_job_location_address_addressLocality":2187,"raw_hiringOrganization_logo_url":13,"raw_description":2188},56884,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-18","LMN-LIMBANG BR","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Perform Meeter-Greeter\u002FNavigator role on rotational basis \u002F as applicable; Assist in calling up customers for service \u002F sales interactions; Step out of the branch to meet customers for service \u002F sales discussions occasionally \u002F as applicable; Support Bank’s Digital Transformation initiatives including Connect Penetration and OTC Transaction migration; Accept assignments as required to maintain adequate staffing levels throughout branch network; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Read, understand and comply with Bank’s internal SOPs as applicable; Be on stand-by during weekend for SST activities, as and when applicable; Perform Relief CSOM\u002F2nd Liner functions as and when applicable; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Managerial (team\u002Fgroup responsibilities) Supervise clerical \u002F other staff where applicable; Support a conducive working environment among team members. Organizational (organizational responsibilities) Represent HLB in relationship building with the community’ Provide support to the Branch Manager\u002FCustomer Service and Operations Manager to deliver the expected levels of customer service, cross-selling (for products applicable) and contribute to operational control and compliance as specified by the Bank. Requirements Education\u002FQualification Degree\u002FDiploma Holder Experience (is an advantage) Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy Certification\u002FLicensing Requirements (is an advantage) FIMM \u002F UT license PCE & TBE license About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2190,"slug":2191,"title":675,"location":13,"raw_job_location_address_addressLocality":2179,"raw_hiringOrganization_logo_url":13,"raw_description":677},56885,"wealth-executive-hong-leong-bank-berhad-15",{"id":2193,"slug":2194,"title":2195,"location":13,"raw_job_location_address_addressLocality":895,"raw_hiringOrganization_logo_url":13,"raw_description":2196},56886,"community-business-manager-sme-banking-melaka-hong-leong-bank-berhad","Community Business Manager - SME Banking (Melaka)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Grow the Existing to Bank (ETB) SME base of retail community businesses (Sole Prop, Partnerships, or Sdn Bhds with Annual Sales Turnover (AST) of below RM 50m to grow product holdings and profitability Bring in New to Bank (NTB) customers to the branch via community business visitations, roadshows, or other branched based sales activities Leads provided by HQ will be a source of acquiring NTB SME customers The acquisition of NTB customers or profitability growth of ETB customers can be through a variety of products offered Merchant services, Deposit accounts, secured loans (HP, Mortgage, OD on FD), and unsecured products (Business Cash Loans), BANCA Growing ETB CASA balances will be one of the key focus of CBM, requiring the person to be capable of providing after sales support of helping set-up the digital platform for the customers (Connect FIRST) to perform online payment and payroll, which will ease the business transition into the Hong Leong online platform The CBM must understand SME lending requirement to acquire, evaluate and to submit loan applications for the SME segment The CBM must work very closely with the Branch Managers and Area Manager to further develop the segment penetration and profitability growth Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant Internal policies & procedures and sales compliance. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2198,"slug":2199,"title":2200,"location":13,"raw_job_location_address_addressLocality":895,"raw_hiringOrganization_logo_url":13,"raw_description":1179},56887,"priority-banking-relationship-manager-melaka-amp-negeri-sembilan-hong-leong-bank-berhad","Priority Banking Relationship Manager (Melaka & Negeri Sembilan)",{"id":2202,"slug":2203,"title":2195,"location":13,"raw_job_location_address_addressLocality":895,"raw_hiringOrganization_logo_url":13,"raw_description":2204},56888,"community-business-manager-sme-banking-melaka-hong-leong-bank-berhad-2","If you are looking to excel and make a difference, take a closer look at us… Job responsibilities Grow the Existing to Bank (ETB) SME base of retail community businesses (Sole Prop, Partnerships, or Sdn Bhds with Annual Sales Turnover (AST) of below RM 10m to grow product holdings and profitability; Approximately 300-500 customers per Community Business Manager (CBM); Bring in New to Bank (NTB) customers to the branch via community business visitations, roadshows, or other branched based sales activities; Leads provided by HQ will be a source of acquiring NTB SME customers; The acquisition of NTB customers or profitability growth of ETB customers can be through a variety of products offered; Merchant services, Deposit accounts, secured loans (HP, Mortgage, OD on FD), and unsecured products (Credit cards, Business Cash Loans), BANCA, investments; Growing ETB CASA balances will be one of the key focus of CBM, requiring the person to be capable of providing after sales support of helping set-up the digital platform for the customers (Hong Leong Connect or ConnectBiz) to perform online payment and payroll, which will ease the business transition into the Hong Leong online platform The CBM must understand SME lending requirement to acquire, evaluate and to submit loan applications for the SME segment The CBM must work very closely with the Branch Managers and Area Manager to further develop the segment penetration and profitability growth Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant Internal policies & procedures and sales compliance Managerial (team\u002Fgroup responsibilities) CBM will continue to be the SME content expert for the branch and be the conduit between HQ and the rest of the sales force. The CBM will partner the branch manager to collectively grow the SME competency for the SME sales. Requirements Min 3 years in sales experience, or Minimum 2 years of experience in SME lending (products, evaluation of business viability, basic understanding of company balance sheet and P&L) or min 3 years in sales experience. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2206,"slug":2207,"title":2208,"location":13,"raw_job_location_address_addressLocality":2209,"raw_hiringOrganization_logo_url":13,"raw_description":2210},56889,"sr-executive-business-amp-corporate-banking-account-relationship-hong-leong-bank-berhad","Sr Executive - Business & Corporate Banking (Account Relationship)","MIR-MIRI 1 BC","If you are looking to excel and make a difference, take a closer look at us… Overview To manage existing and acquire new commercial banking clients to the bank. This role will report to the Business Center Manager. Job responsibilities Acquire new account relationships. Manage a portfolio of existing Commercial Banking Account Relationship in order to grow both funded income and non–funded income. Manage a portfolio of accounts in order to provide value – added banking advice and customized financial solutions in order to optimize revenue generation from the portfolio. Write credit applications for new account acquisition and ensure timely review and renewal of existing accounts. Ensure acceptable asset quality of existing portfolio by being pro-active and up-to-date in terms of market intelligence in relation to accounts and industry of portfolio managed. Work closely with product partners including Trade Services, Global Markets, and Deposit & Liability Management in order to meet financial and banking requirements of clients in a wholesome manner. Ensure that banking facilities offered to clients are structured in compliance with credit lending policies. Ensure that key risks of cases are adequately addressed by in CAs before submission to Wholesale Credit. To preserve the assets quality of the bank at all times. To monitor and encourage utilization of existing facilities under the portfolio in order to increase revenue. Close follow through with clients on to ensure acceptance of the Bank’s facilities and subsequent drawdown. Skills & Experience We Are Looking For: Degree in Finance \u002F Economics or equivalent 5 years and above experience in commercial loan\u002Fsales HLB Careers Link https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002Fjob\u002FHLT-Hong-Leong-Tower\u002FManager---Business---Corporate-Banking--Account-Relationship-_JR0000005364 For more job opportunities, please go to HLB Career Website https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2212,"slug":2213,"title":675,"location":13,"raw_job_location_address_addressLocality":905,"raw_hiringOrganization_logo_url":13,"raw_description":677},56890,"wealth-executive-hong-leong-bank-berhad-16",{"id":2215,"slug":2216,"title":1173,"location":13,"raw_job_location_address_addressLocality":908,"raw_hiringOrganization_logo_url":13,"raw_description":640},56891,"executive-business-channels-operation-amp-customer-service-hong-leong-bank-berhad-3",{"id":2218,"slug":2219,"title":2220,"location":13,"raw_job_location_address_addressLocality":2221,"raw_hiringOrganization_logo_url":13,"raw_description":2222},56892,"business-corporate-banking-sme-graduate-trainee-melaka-hong-leong-bank-berhad","Business Corporate Banking - SME Graduate Trainee (Melaka)","MLK-MELAKA 1 BR","If you are looking to excel and make a difference, take a closer look at us… Job Description Job Description Program Overview Our Graduate Trainee (GT) programs are developed for specific business divisions and are uniquely tailored in collaboration with business leaders. The GT programs serve to develop subject matter experts within their selected divisions, with the aim of creating a holistic young banker at the end of each program. We are currently hiring Graduate Trainees for Business & Corporate Banking. Program Framework GT Programs typically consist of 3 rotations across various departments within the division, supported by coaching from line managers. The first rotation includes on-boarding, attachment to a department and training including professional certifications. Training continues in the second and third rotation, together with any further exams for certification, during which there will be further opportunities to widen your depth of knowledge in your chosen program. Eligibility Fresh graduates with a minimum CGPA 3.2 or 2nd Class Upper and its equivalent Other factors for consideration during interview process include examples of Driving for results Consistency in performance Seeking win-win relationships Demonstrating courage and humility Taking ownership and make things happen Leadership demonstrated through extra-curricular activities Thank you for considering HLB as your preferred employer and we look forward to receiving your application soon. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2224,"slug":2225,"title":675,"location":13,"raw_job_location_address_addressLocality":2226,"raw_hiringOrganization_logo_url":13,"raw_description":677},56893,"wealth-executive-hong-leong-bank-berhad-17","MTB-MENTAKAB BR",{"id":2228,"slug":2229,"title":675,"location":13,"raw_job_location_address_addressLocality":2230,"raw_hiringOrganization_logo_url":13,"raw_description":677},56894,"wealth-executive-hong-leong-bank-berhad-18","MUR-MUAR BR",{"id":2232,"slug":2233,"title":2234,"location":13,"raw_job_location_address_addressLocality":2230,"raw_hiringOrganization_logo_url":13,"raw_description":1095},56895,"sr-exec-personal-financial-services-branch-sales-personal-loan-hong-leong-bank-berhad","Sr Exec - Personal Financial Services Branch Sales (Personal Loan)",{"id":2236,"slug":2237,"title":49,"location":13,"raw_job_location_address_addressLocality":2238,"raw_hiringOrganization_logo_url":13,"raw_description":2239},56896,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad-6","MVL-Mid Valley, KL BR","If you are looking to excel and make a difference, take a closer look at us… This position is a sales role and has responsibilities in Deposits account acquisition from consumers and businesses with opportunity to obtain leads for other products through HLB@Work. The position will explain how products work and the services available, provide sales materials and support, create new leads and follow up with new customers. The sales specialist can work on a wide variety of relevant industries, such as manufacturing, retail, pharmaceutical, to name a few and with focus on payroll accounts. Generate and qualify leads from internal and external lists to achieve acquisition goals Source and develop client referrals to achieve acquisition goals Develop sales proposal and customize by client Schedule sales activity and ensure optimum pipeline generation Make sales calls to new potential and existing clients Negotiate effectively with clients Conduct briefing and training to clients Respond to sales enquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Follow up on sales activities to ensure sales closure and accounts are open timely Monitor and report on sales activities and follow up for management Carry out market research and surveys Participate in sales events and roadshows where applicable Monitor competitors, market conditions and product development Ensure all tasks are carried out in full compliance with guidelines and regulations To collaborate with other departments to create a unified experience To create an achievement oriented working environment. Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain. Continuous effort to improve business in support of building brand awareness and improving customer experience. Ensure all sales proposals are delivered on-time and within scope About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2241,"slug":2242,"title":675,"location":13,"raw_job_location_address_addressLocality":2238,"raw_hiringOrganization_logo_url":13,"raw_description":677},56898,"wealth-executive-hong-leong-bank-berhad-19",{"id":2244,"slug":2245,"title":49,"location":13,"raw_job_location_address_addressLocality":924,"raw_hiringOrganization_logo_url":13,"raw_description":1007},56899,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad-7",{"id":2247,"slug":2248,"title":2175,"location":13,"raw_job_location_address_addressLocality":2249,"raw_hiringOrganization_logo_url":13,"raw_description":873},56900,"senior-executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-2","NTB-NIBONG TEBAL BR",{"id":2251,"slug":2252,"title":2253,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":2254},56901,"manager-business-channels-community-deposit-specialist-hong-leong-bank-berhad","Manager - Business Channels (Community Deposit Specialist)","If you are looking to excel and make a difference, take a closer look at us… The Senior Manager will carry a CASA Growth personal target and will oversee the CASA growth of their assigned region. The senior manager is responsible for the customer interaction strategy and roadmap of their assigned portfolio, driving performance through the business to achieve a cohesive and optimal experience for their portfolio with the objective of nurturing and relationship deepening to grow CASA balances. The senior manager works independently while still working closely with the members from Distribution (Branch network) and the CASA Product & Acquisition team as well as PFS business line teams to identify opportunities to further deepen interactions with customers. The ideal candidate goal oriented and is passionate about cultivating strong relationship with clients and thrive in fast paced environment. This role will require strong business acumen and communication skills while engaging with a wide variety of audiences at technical, business, and executive levels. This role reports into the General Manager, Deposit & Digital. Functional (job responsibilities) Cultivate and maintain strong proactive relationships management with a designated portfolio of customers in HLB Personal Financial Services (PFS) segment of business and association clients by understanding their financial needs and objectives, hence building a strong foundation for CASA growth. Act as a trusted advisor to customers, providing expert advice on a range of banking products and services, including payment solutions, cash management and financing solutions. Collaborate with internal stakeholders to structure and execute deposit, payment and other relevant banking solutions tailored to clients' requirements. Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads within the assigned region. Stay abreast of industry trends, market developments, and regulatory requirements impacting consumer and business banking. Managerial (team\u002Fgroup responsibilities) Provide guidance, coaching and support for Branch Managers in your designated regions. Works collaboratively with Regional Community General Manager (“RCGM”) and across departments to ensure the implementation of integrated strategies to deliver CASA growth. Provides leadership for the Product Management team to come up with new marketing strategies (digital or offline) that are aligned with the business goals. To put our customers first, provide superior advice, products & services and always act with the highest level of integrity. To create an achievement-oriented working environment. Organizational (organizational responsibilities) Responsibility to our customers – put HLB’s long term interests ahead of our short-term gain. Respect the HLB culture and take an active role in the communities. Continuous effort to improve business in support of building brand awareness and improving customer experience. Education\u002FQualification Degree holder in Finance, Business, Management or related field. Strong sales leadership skills. Strong analytical skills and data-driven thinking. Experience\u002FRequirements At least 10 years proven working experience in Retail or SME Banking Must be a self-starter, motivated individual who works well under pressure. Flexible and resilient, comfortable with ambiguity, adaptable to a high-change environment. Ability to drive collaboration with functional and technical teams to achieve effective solutions. Effective communication skills with all levels of management, including the ability to influence at the executive level. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2256,"slug":2257,"title":2258,"location":13,"raw_job_location_address_addressLocality":2259,"raw_hiringOrganization_logo_url":13,"raw_description":1051},56902,"executive-operations-amp-customer-service-business-channels-hong-leong-bank-berhad","Executive - Operations & Customer Service (Business Channels)","PAP-PANDAN PERDANA BR",{"id":2261,"slug":2262,"title":675,"location":13,"raw_job_location_address_addressLocality":2263,"raw_hiringOrganization_logo_url":13,"raw_description":677},56903,"wealth-executive-hong-leong-bank-berhad-20","PAR-TAMAN PARAMOUNT BR",{"id":2265,"slug":2266,"title":2267,"location":13,"raw_job_location_address_addressLocality":2268,"raw_hiringOrganization_logo_url":13,"raw_description":1991},56904,"wealth-executive-negeri-sembilan-amp-melaka-region-hong-leong-bank-berhad","Wealth Executive (Negeri Sembilan & Melaka Region)","Negeri Sembilan",{"id":2270,"slug":2271,"title":2272,"location":13,"raw_job_location_address_addressLocality":939,"raw_hiringOrganization_logo_url":13,"raw_description":677},56905,"senior-wealth-executive-hong-leong-bank-berhad","Senior Wealth Executive",{"id":2274,"slug":2275,"title":385,"location":13,"raw_job_location_address_addressLocality":2259,"raw_hiringOrganization_logo_url":13,"raw_description":2276},56906,"manager-business-channels-customer-service-amp-operations-hong-leong-bank-berhad-2","If you are looking to excel and make a difference, take a closer look at us… We’re hiring for Customer Service & Operations Manager (KL Main Branch) An exciting opportunity is now available for suitable candidates to take the next step in their career to enhance their Customer Service Management, People Management, Branch & Banking Operations, Stakeholder management (employee, customer, community) skills as a Customer Service & Operations Manager! Reporting to the Branch Manager, our Customer Service and Operations Manager is responsible to maintain seamless daily branch operations through leading, guiding, and mentoring the operations team. The role includes maintaining HLB’s policies, standards, compliance to BNM regulatory reporting and receiving customer inquiries or complaint escalation in a timely manner. Job Responsibilities: · Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets. · To actively cross selling Banking\u002FFinancial products. · Assess\u002Fevaluate and propose credit applications diligently. · Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding. · Provide excellent customer service and uphold professionalism to reflect Bank’s image · Product knowledge \u002F Selling skills \u002F Market intelligence \u002F Competitor’s check · Comply to statutory requirements and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance. Requirements: Malaysian citizen A Degree\u002F Diploma\u002F Professional Certification in any field from a recognised College\u002F University With minimum of 4 to 5 years of related working experience, ideally in a Branch Customer Service, Branch Sales Role or in Retail outlet management Strong people management and leadership skills; with ability to guide and train a team of staff to achieve Service & Cross Selling standards. Good interpersonal and communication, organisational and planning skills. Welcome new challenges and possess a ‘Think-Act-Own’ attitude to see through planned and unplanned deliverables to completion About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2278,"slug":2279,"title":12,"location":13,"raw_job_location_address_addressLocality":2280,"raw_hiringOrganization_logo_url":13,"raw_description":2281},56907,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-19","PCH-TMN KINRARA, PCH BR","If you are looking to excel and make a difference, take a closer look at us… Engage with walk in customers for transaction processing followed by need-based discussion with customers for cross selling. Recommend Bank’s products and services to customers and responsible for high levels of Customer service and seamless transactions. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2283,"slug":2284,"title":2285,"location":13,"raw_job_location_address_addressLocality":943,"raw_hiringOrganization_logo_url":13,"raw_description":2149},56908,"senior-executive-business-channel-operations-amp-customer-service-unfilled-hong-leong-bank-berhad","Senior Executive - Business Channel (Operations & Customer Service) (Unfilled)",{"id":2287,"slug":2288,"title":675,"location":13,"raw_job_location_address_addressLocality":2289,"raw_hiringOrganization_logo_url":13,"raw_description":2054},56909,"wealth-executive-hong-leong-bank-berhad-21","PCJ-PUCHONG JAYA BR",{"id":2291,"slug":2292,"title":2293,"location":13,"raw_job_location_address_addressLocality":2280,"raw_hiringOrganization_logo_url":13,"raw_description":1243},56910,"sme-acquisition-manager-hong-leong-bank-berhad","SME Acquisition Manager",{"id":2295,"slug":2296,"title":1173,"location":13,"raw_job_location_address_addressLocality":934,"raw_hiringOrganization_logo_url":13,"raw_description":640},56911,"executive-business-channels-operation-amp-customer-service-hong-leong-bank-berhad-4",{"id":2298,"slug":2299,"title":2300,"location":13,"raw_job_location_address_addressLocality":934,"raw_hiringOrganization_logo_url":13,"raw_description":677},56912,"wealth-executive-2-hong-leong-bank-berhad","Wealth Executive-2",{"id":2302,"slug":2303,"title":2304,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2305},56913,"assistant-manager-personal-financial-services-direct-sales-personal-loan-hong-leong-bank-berhad","Assistant Manager - Personal Financial Services Direct Sales (Personal Loan)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Aggressively source and book new loans for the bank. Responsible to meet monthly targets and minimum standard of performance. Develop and maintain strong relationship with current and new customer. Attend road shows and etc when required. To actively promote Unsecured Personal Loan products. Cross selling other banking products, when required. Exhibit high professionalism and competency when selling. Ensure bank’s interest is protected at all times. Comply with bank’s policies, guidelines and regulations at all times. To maintain and uphold service standards set by the Bank at all times. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2307,"slug":2308,"title":2309,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2310},56915,"automation-engineer-hong-leong-bank-berhad","Automation Engineer","If you are looking to excel and make a difference, take a closer look at us… Overview: We are looking for an IT professional with a keen interest in automating IT service management and log analysis workflows. The successful candidate will have at least 3-4 years of relevant working experience, preferably in a role focused on ITSM tools and Monitoring tools preferably, and must be able to demonstrate strong technical troubleshooting skills. Responsibilities: Develop and maintain automation playbooks, scripts, and integrations to streamline processes in ITSM tools\u002FMonitoring Platforms. Design, implement, and maintain the Automation solutions such as Nagios\u002FZabbix, ELK, Grafana, Ansible - ensuring high availability, performance, and security. Has experience as or have worked as a Unix\u002FWindows administrator\u002Fengineer. Work with cross-functional teams to understand business requirements and translate them into effective automation solutions and monitoring dashboards. Act as a key resource for troubleshooting and resolving complex issues related to ITSM, Monitoring Platforms, and their automation workflows. Create and maintain comprehensive documentation for all automation processes, configurations, and best practices. Keep up to date with the latest features, security patches, and best practices for automation technologies. Skills & Experience We Are Looking For: Proficiency in a scripting language (e.g., Python, Bash) and\u002For automation tools (e.g., Ansible). Experience with application deployment, configuration management, and CI\u002FCD pipelines. Strong understanding of networking concepts and security protocols. Ability to work independently and collaboratively as part of a team. Excellent problem-solving and root cause analysis skills. Good communication and documentation skills. Experience with LLMs and AI Technology would be an added bonus. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2312,"slug":2313,"title":2314,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2315},56916,"application-id-administrator-hong-leong-bank-berhad","Application ID Administrator","If you are looking to excel and make a difference, take a closer look at us… Overview: As a core member of the Application Security and Access Management team, you will orchestrate the bank’s application security framework, user access governance, and identity management lifecycles. Shifting focus toward strategic process oversight, you will ensure access privileges—including super-user and third-party integrations—align with the bank’s risk appetite and strictly adhere to the \"Need-to-Know\" principle. You will act as a key security gatekeeper for project implementations, User Acceptance Testing (UAT), and log monitoring to protect data sovereignty. This role drives compliance across regional entities (Vietnam, Cambodia, Singapore, and Hong Kong) under BNM RMiT, PCI DSS, and PDPA standards. By leading Risk and Control Self-Assessments (RCSA), automating User Access Matrix (UAM) reviews, and collaborating with cross-functional business partners, you will safeguard the bank’s critical systems against unauthorized insider and outsider threats. Responsibilities: Performs IDs maintenance tasks (Daily Basis) Creation and Deletion of IDs Reset Passwords Enable\u002FDisable IDs Maintain User Profiles Create and Delete User Roles\u002FGroups (based on formalized User Access Matrix) Grant and maintain access rights\u002Ffunctions Performs IDs housekeeping tasks (Monthly, Half-Yearly And Ad Hoc basis) Disable\u002Fremove dormant\u002Finactive IDs on regular basis. Remove resigned\u002Ftransferred staff ID\u002Faccesses from systems based on HR notification Maintain ‘ID Housekeeping Register’ for audit purposes Review user listing with user roles\u002Fgroups (compile and send user listing with user roles\u002Fgroups to application business user for review) Review user access matrix (compile and send user access matrix to application business owner for review) Performs self- assessment on Application IDs administration Complies with IT Security Policies & Procedures and Application User ID Administration SOP Ensures that the password policies in the applications are set according to IT Security Operation Policies & Procedures and guidelines in respective Application IDs Administration Manual Check, file and ensure completeness of User IDs Request Forms Prepare and update Application ID Administration documentation and procedures. Attends to Internal and External Auditor’s requests Attends to User ID Request on timely manner (Service Level Agreement is within 1 day) Provides IDs Management status reporting to Team Lead or Section Head Reports incidents, breaches or violation on security and ID Management to Team Lead\u002FSection Head Assist on Application ID Management UAT testing for any application enhancement or upgrade. Involve and participate in Identity Governance and Administration project Skills and Experience We Are Looking For: Professional Experience: 3–5 years in Application Security, IAM, or IT Risk within Financial Services (FSI), with proven expertise in BNM RMiT, PDPA, and internal security policies. Technical & IAM Mastery: Deep understanding of application security controls, UAM principles, Zero Trust, and least privilege enforcement. Hands-on experience as Technical Owner for enterprise IAM\u002FPAM platforms (e.g., SailPoint, CyberArk). Governance & Audit Readiness: Skilled in IT security policy management, RCSA frameworks, and audit methodologies (ISO 27001, NIST, COBIT); experienced in orchestrating audits, collecting evidence, and testing controls. Reporting & Operations: Proficient in automating executive dashboards for KRI and regulatory reporting, as well as leading operational cadences and team huddles to drive accountability. Stakeholder Influence & Gatekeeping: Assertive in enforcing Segregation of Duties, challenging excessive access requests, and justifying security controls to business, IT, and external auditors. Regional Experience: Exposure to supporting or standardizing security operations across regional entities (e.g., Singapore, Hong Kong, Vietnam) is highly advantageous. Certifications: CISSP, CISA, or relevant IAM certifications are strongly preferred. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2317,"slug":2318,"title":2319,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2320},56917,"executive-personal-financial-services-telemarketing-credit-cards-portfolio-sales-hong-leong-bank-berhad","Executive - Personal Financial Services (Telemarketing (Credit Cards Portfolio Sales))","If you are looking to excel and make a difference, take a closer look at us… Cross sell BT, Quick Cash product from existing credit card customers. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2322,"slug":2323,"title":186,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":948},56918,"executive-personal-financial-services-auto-loan-sales-hong-leong-bank-berhad-3",{"id":2325,"slug":2326,"title":2327,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2328},56919,"campaign-management-system-cms-consultant-hong-leong-bank-berhad","Campaign Management System (CMS) Consultant","If you are looking to excel and make a difference, take a closer look at us… Overview: The Senior Project Manager drives the strategic planning, execution, and delivery of cross-functional initiatives. Serving as the vital link between executive leadership and project teams, this role ensures alignment with corporate objectives, budgets, and timelines. Key responsibilities include defining scope, mitigating risks, allocating resources, and managing stakeholder expectations. The ideal candidate possesses exceptional leadership and problem-solving skills, fostering team collaboration to optimize workflows, meet quality standards, and deliver high-impact results that support organizational growth. Responsibilities: Strategic Planning & Solution Architecture Developing strategies and roadmaps for the Campaign\u002FMarketing application solution\u002Fplatform. Analyzing and consolidating business requirements to develop functional specification designs. Understanding short and long-term goals and objectives to recommend technical solutions and services. Participating in and contributing to the development of technical\u002Fbusiness approaches and\u002For the recommendation of current system enhancements. Understanding the underlying technologies and applications utilized to direct how to design, develop, test, and implement priority technology requirements. Developing the overall campaign\u002Fmarketing application process, technical, functional, and programmers specifications. Performing impact studies of new enhancements to existing campaign\u002Fmarketing applications processes. Project Management & Delivery Execution Managing and coordinating the overall development, SIT, UAT, and Implementation efforts of major projects to ensure technical requirements are met within project timelines. Overseeing progress of campaign\u002Fmarketing projects, change requests, and problem resolution for the section. Monitoring technical tasks and ensuring deliverables are delivered within the project timeline. Developing and managing the project timeline for campaign\u002Fmarketing application projects. Tracking and communicating key milestone status to the Head of Department. Team Mentorship & Capacity Building Assisting the Campaign lead in coordinating team assignments and activities. Providing technical training to equip and uplift the skills of the team members. Providing knowledge transfer on new projects for BAU support. Governance, Testing & Compliance Working with Business PMs, Business Users, and IT PMs to define and support Business UAT scopes, detail test cases, and schedules. Ensuring that all processes and governance are adhered to. Preparing documentation to ensure all change management, release management, and governance processes are adhered to. Operational Support & Issue Management Ensuring delivery against agreed-upon SLAs and overall service delivery of campaign\u002Fmarketing applications. Managing issues proactively, including timely resolution and identification of long-term remediation opportunities. Identifying and resolving systemic issues to prevent them from repeating. Designing and implementing the organization's Campaign\u002FMarketing Platform operational procedures. Skills and Experience We Are Looking For: Education\u002FQualification Bachelor’s Degree in Computer Science or related discipline with IT focus Malaysian citizen Experience 3 years or more of experience in delivering Campaign\u002FMarketing applications (preferably in Financial Services) Experience in SAS CI360, SAS 9.4 platform, Salesforce CRM, Tableau is a major plus Background in Python, SAS Base programming, or other languages used for complex data manipulation. Advanced proficiency in SQL for relational database querying and data modelling. Strong working knowledge of web technologies (HTML, CSS, JavaScript). Experience with REST\u002FSOAP APIs and data integration methodologies. Special Skills Strong analytical skills Excellent communication skills, both oral and written Excellent documentation skills and technical writing abilities Attention to detail Wide problem-solving and troubleshooting capabilities Team player, always willing to help \u002F support team efforts Able and willing to work independently with minimal supervision Ready to take initiative \u002F leadership should the situation requires About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2330,"slug":2331,"title":2048,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2332},56920,"executive-personal-financial-services-sales-advisor-credit-processing-hong-leong-bank-berhad-2","If you are looking to excel and make a difference, take a closer look at us… This role is responsible for loan processing, data entry, case mitigation, customer service, FIS lodgment, disbursement documentation and compliance ambassador in Auto Loan Centre Functional (job responsibilities) Assist the Centre Manager to oversee daily business operations Review loan application submitted by EHP, unqualified cases to be reject outright Verify and process loan application for credit approval Scan VSO, consent form, income document and other necessary documents Perform thorough KYC via phone interview conversation with loan applicant Follow-up with customer on any pending document for loan approval Calculate business income from Bank statement Data entry and upload necessary documents into LOAD$ system Follow-up with EHP\u002Fdealer on loan processing KIV and advice on loan pricing Loan processing -Review loan application submitted by SMS -Verify and process loan application for credit approval which required system access (RAMCI and FIS \u002F Redbook) -Assist in pricing deviation -Segment cases into processable or non processable -Escalate processable cases to CED; to recommend outright reject non processable cases for Manager’s review Loan mitigation-Perform credit evaluation and recommendation -Review cases to see if extra documents are required Assist EHP on witnessing and signing of loan agreement Attend to phone or walk-in customer queries and complaints Perform FIS lodgment Compile loan documentations according to Bank guidelines for disbursement Follow up with EHP\u002Fdealer on funding defect Manage sales tracking tools and reporting Conduct annual Centre review on fixed asset and dispose obsolete asset Responsible for gift fulfillment on sales campaign Perform monthly stock count on premium item Maintain positive business relationship with all stakeholders Recommend or fine-tune processes to improve business operations Mentor and guide new\u002Fjunior employee Involvement in ad-hoc or any other related task deemed required Managerial Ensure office equipment and work area are maintained clean, safe and organized Education\u002FQualification Minimum tertiary education or equivalent certificates qualification Good communication and interpersonal skills Proactive, customer-oriented and able to work independently Ability to work in a fast paced environment, under short time constraints and within established deadlines Minimum 40 WPM typing speed with high accuracy Ability to handle and maintain confidential information Experience Experience in administration, customer service or credit processing will be an added advantage About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2334,"slug":2335,"title":2319,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2320},56921,"executive-personal-financial-services-telemarketing-credit-cards-portfolio-sales-hong-leong-bank-berhad-2",{"id":2337,"slug":2338,"title":2339,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2340},56922,"executive-personal-financial-services-direct-sales-cards-hong-leong-bank-berhad","Executive - Personal Financial Services Direct Sales (Cards)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Aggressively source and book new loans for the bank. Responsible to meet monthly targets and minimum standard of performance. Develop and maintain strong relationship with current and new customer. Attend road shows and etc when required. To actively promote Credit Card products. Cross selling other banking products, when required. Exhibit high professionalism and competency when selling. Ensure bank’s interest is protected at all times. Comply with bank’s policies, guidelines and regulations at all times. To maintain and uphold service standards set by the Bank at all times. Managerial (team\u002Fgroup responsibilities) Senior & AM to assist in providing training and guidance to new recruits or junior sales executive. Organizational (organizational responsibilities) Participate and display team work in all aspect of work, projects and assignments, Group Management Programmes etc. at all times. Education\u002FQualification Minimum recognized, SPM, Diploma Level or equivalent. Competency in Microsoft Words, Excel & Outlook Experience Fresh graduates can apply. However, those with sales experience will be an added advantage. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2342,"slug":2343,"title":2339,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2344},56923,"executive-personal-financial-services-direct-sales-cards-hong-leong-bank-berhad-2","If you are looking to excel and make a difference, take a closer look at us… Aggressively source and book new credit card customers for the bank. Responsible to meet monthly targets and minimum standard of performance. Develop and maintain strong relationship with current and new customer. Attend road shows and etc when required. To actively promote Credit Card products. Cross selling other banking products, when required. Exhibit high professionalism and competency when selling. Ensure bank’s interest is protected at all times. Comply with bank’s policies, guidelines and regulations at all times. To maintain and uphold service standards set by the Bank at all times. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2346,"slug":2347,"title":2348,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2349},56925,"executive-personal-financial-services-telemarketing-cards-portfolio-hong-leong-bank-berhad","Executive - Personal Financial Services Telemarketing (Cards Portfolio)","If you are looking to excel and make a difference, take a closer look at us… Job Description Functional (job responsibilities) Engage customers for cross sell purpose via phone in promoting HLB credit cards \u002F personal loan by using probing, qualifying and closing skills. Generate additional leads through referrals for acquiring New-To-Bank customers. Cross sell and up sell to existing customers with an array of credit card portfolio products. To explain HLB product offering, product promotions and to pre-qualify prospect based on specific credit criteria To ensure daily and monthly productivity target is achieved and exceed sales performance indicators set by management. To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethic policy in cards and personal loan acquisition effort at all times. Keeping abreast with competitive issues, products and the financial market. Active participation in providing feedback during discussions Fostering positive relationship with team members within team and department. To carry out any other duties as directed by the management. Organizational (organizational responsibilities) Adhering to department process and procedures in complying to audit, regulatory, and compliance. Respect the HLB culture & take an active role in the communities. Participate and display team work in all aspect of work, projects and assignments, Group Management Programs etc. at all times. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2351,"slug":2352,"title":2348,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2353},56926,"executive-personal-financial-services-telemarketing-cards-portfolio-hong-leong-bank-berhad-2","If you are looking to excel and make a difference, take a closer look at us… Engage customers for cross sell purpose via phone in promoting HLB credit cards \u002F personal loan by using probing, qualifying and closing skills. Generate additional leads through referrals for acquiring New-To-Bank customers. Cross sell and up sell to existing customers with an array of credit card portfolio products. To explain HLB product offering, product promotions and to pre-qualify prospect based on specific credit criteria To ensure daily and monthly productivity target is achieved and exceed sales performance indicators set by management. To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethic policy in cards and personal loan acquisition effort at all times. Keeping abreast with competitive issues, products and the financial market. Active participation in providing feedback during discussions Fostering positive relationship with team members within team and department. To carry out any other duties as directed by the management. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2355,"slug":2356,"title":2357,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2358},56927,"executive-personal-financial-services-telemarketing-cards-acquisition-hong-leong-bank-berhad","Executive - Personal Financial Services Telemarketing (Cards Acquisition)","If you are looking to excel and make a difference, take a closer look at us… We are seeking Telesales Executives who are passionate about Sales and those who wish to fast-track their banking career. Functional (job responsibilities) Engage customers for cross sell purpose via phone in promoting HLB credit cards \u002F personal loan by using probing, qualifying and closing skills; Generate additional leads through referrals for acquiring New-To-Bank customers; Cross sell and up sell to existing customers with an array of credit card portfolio products; To explain HLB product offering, product promotions and to pre-qualify prospect based on specific credit criteria; To ensure daily and monthly productivity target is achieved and exceed sales performance indicators set by management; To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethics policy in cards and personal loan acquisition effort at all times; Keeping abreast with competitive issues, products and the financial market; Active participation in providing feedback during discussions; Fostering positive relationship with team members within team and department; To carry out any other duties as directed by the management. Organizational (organizational responsibilities) Adhering to department process and procedures in complying to audit, regulatory, and compliance; Respect the HLB culture & take an active role in the communities; Participate and display team work in all aspects of work, projects and assignments, Group Management Programs etc. at all times. Education\u002FQualification Minimum SPM and above; Good communication and interpersonal skills. Experience: 2 – 3 years in the sales industry, preferably in a Telemarketing environment, is an added advantage; Fresh graduates are welcome to apply; Good command of English \u002F Bahasa Malaysia \u002F Cantonese \u002F Mandarin languages. Multi-lingual skill will be an added advantage. Able to work under pressure, aggressive and result-orientated; Vacancies are available at Hong Leong Bank, Tower A, PJ City Development, 15A, Jalan 219, Section 51A, 46100 Petaling Jaya, Selangor (Office Base). About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2360,"slug":2361,"title":2362,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2363},56928,"executive-personal-financial-services-telemarketing-cards-retention-hong-leong-bank-berhad","Executive - Personal Financial Services Telemarketing (Cards Retention)","If you are looking to excel and make a difference, take a closer look at us… Overview: The Executive or Senior Executive, Telemarketing (Cards Retention), is a specialized, target-driven role based in PJ City focused on retaining the bank's valuable credit card customer base. The primary responsibility is to proactively contact and re-solicit cardholders who have expressed an intention to cancel their credit card(s), using negotiation and competitive offer strategies to prevent them from leaving the bank. This role reports directly to the Telemarketing Retention Manager. Responsibilities: Customer Retention & Negotiation Contact and re-solicit customers from cancelling their credit card based on the offer matrix. Perform outbound calls to customers who have the intention to cancel their credit cards. Understand customer's needs, negotiate, and convince the customer on the pricing terms in order to prevent them from leaving the bank. Performance & Compliance Meet all set productivity target on a daily basis. Keeping abreast with competitive issues, products, and the financial market. Comply with the code of conduct and ethics (implied in the provided text). Teamwork & Organizational Alignment Fostering positive relationship with team members within the team and department. Active participation in providing feedback during discussions. Adhere to department process and procedures in complying with audit, regulatory, and compliance standards. Respect the HLB culture and take an active role in the communities. Participate and display teamwork in all aspect of work, projects and assignments, Group Management Programs, etc. at all times. To carry out any other duties as directed by the management. Skills & Experience We Are Looking For: Experience: Previous experience in sales, telemarketing, or customer retention roles within the financial services industry is highly preferred. Core Competencies: Strong Negotiation and Persuasion Skills: Proven ability to resolve customer objections and effectively re-sell value propositions based on an offer matrix. Communication: Excellent verbal communication skills with a professional telephone manner. Results-Oriented: Ability to consistently meet set daily productivity targets. Compliance Awareness: Understanding of the need to comply with regulatory, audit, and ethical standards. Location: Willingness to be based in PJ City. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2365,"slug":2366,"title":2367,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2368},56929,"cyber-defense-lead-hong-leong-bank-berhad","Cyber Defense Lead","If you are looking to excel and make a difference, take a closer look at us… Overview: We are seeking a highly experienced and strategic Cyber Defense Lead to spearhead our comprehensive security operations. This pivotal role will be responsible for overseeing and optimizing our vulnerability management, security governance, system security, and security advisory functions. The ideal candidate will be a proven leader with deep technical expertise across various security domains, exceptional organizational skills, and a strong commitment to enhancing our overall security posture. Responsibilities: VAPT (Vulnerability Assessment & Penetration Testing) Team Management: Lead, mentor, and manage a team of VAPT specialists, fostering a culture of continuous improvement and technical excellence. Develop, implement, and mature the VAPT program, including scope definition, methodology, tool selection, and reporting. Oversee the execution of regular vulnerability assessments and penetration tests across applications, infrastructure, and networks. Prioritize and track remediation efforts for identified vulnerabilities, collaborating with relevant teams to ensure timely resolution. Stay abreast of emerging threats, vulnerabilities, and attack techniques to enhance VAPT strategies. Security Governance: Establish and maintain robust security governance frameworks, policies, standards, and procedures in alignment with industry best practices (e.g., ISO 27001, NIST, internal compliance requirements). Lead and facilitate security audit assessments (internal and external), ensuring compliance with regulatory and organizational requirements. Manage and conduct OSP (Outsourced Service Provider) security reviews, including due diligence and ongoing monitoring of third-party security posture. Oversee the vendor security management program, assessing security risks posed by third-party vendors and ensuring appropriate controls are in place. Provide governance and oversight over the security posture of all security components and solutions deployed within the organization. System Security: Manage and optimize endpoint security solutions (e.g., EDR, antivirus), ensuring comprehensive protection across all devices. Oversee the lifecycle management of SSL\u002FTLS certificates, ensuring timely renewals and proper implementation. Develop and implement strategies for data encryption across various systems and data at rest\u002Fin transit. Define and enforce hardening standards for operating systems, applications, and network devices. Manage and secure file sharing mechanisms, ensuring data integrity, confidentiality, and access control. Security Advisory, Architecture & Project Office: Act as a primary security advisor to business units and technology teams, providing expert guidance on security best practices, risk mitigation, and architectural design. Contribute to the development and evolution of the overall security architecture, ensuring alignment with business objectives and threat landscape. Lead the security project office function, managing the lifecycle of security-related projects from initiation to closure. Define project scopes, objectives, resource requirements, timelines, and budgets for security initiatives. Monitor project progress, identify and mitigate risks, and ensure successful delivery of security projects. Skills and Experience We Are Looking For: Bachelor's degree in Computer Science, Information Security, or a related field. Master's degree preferred. 8+ years of progressive experience in information security In-depth knowledge of security governance frameworks (ISO 27001, NIST, etc.) and experience with audit management. Strong understanding of system security principles, including endpoint security, encryption, hardening, and data protection. Experience in security architecture and providing security advisory services. Demonstrated success in managing security projects and programs. Relevant industry certifications such as CISSP, CISM, OSCP, CEH, or equivalent are highly desirable. Excellent communication, interpersonal, and presentation skills, with the ability to articulate complex security concepts to technical and non-technical audiences. Strong analytical and problem-solving abilities, with a keen eye for detail. Ability to work effectively in a fast-paced and dynamic environment. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2370,"slug":2371,"title":2372,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2373},56930,"executive-personal-financial-services-telemarketing-credit-shield-sales-hong-leong-bank-berhad","Executive - Personal Financial Services Telemarketing (Credit Shield Sales)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Make outbound calls to HLB credit cards customers to promote and sells HLCSP Provide information about the features and benefits of various assurance services, addressing customer needs and concern. Handle customer objections and work to overcome them through effective communication and persuasion techniques. Maintain a positive and professional attitude while handling customer inquiries To ensure daily and monthly productivity target is achieved and exceed sales performance indicators set by management. To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethic policy in cards acquisition effort at all times Keeping abreast with competitive issues, products and the financial market. Active participation in providing feedback during discussions Fostering positive relationship with team members within team and department. To carry out any other duties as directed by the management. Organizational (organizational responsibilities) Adhering to department process and procedures in complying to audit, regulatory, and compliance; Respect the HLB culture & take an active role in the communities; Participate and display team work in all aspects of work, projects and assignments, Group Management Programs etc. at all times. Education\u002FQualification Minimum SPM and above. Good communication and interpersonal skills. Experience 2 – 3 years in sales industry, preferably in Telemarketing environment is an added advantage. Fresh graduates are welcome to apply. Good command of English \u002F Bahasa Malaysia \u002F Cantonese \u002F Mandarin languages. Multi-lingual skill will be an added advantage. Able to work under pressure, aggressive and result-orientated. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2375,"slug":2376,"title":2377,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2378},56931,"incident-management-analyst-group-technology-hong-leong-bank-berhad","Incident Management Analyst, Group Technology","If you are looking to excel and make a difference, take a closer look at us… Overview: Supports the service delivery of the information and technology (IT) services and working with teams within the IT Department together with establishing relationships with staffs within the bank, other entities within the group and external parties\u002Fvendors, to provide services with a high degree of commitment and timeliness in meeting established performance standards and user satisfaction. The incumbent shall ensure that staffs\u002Fusers benefit from his\u002Fher expertise through the services, advices and recommendation. The Incident Management Analyst primary responsibility is to coordinate\u002Frecord major and significant impact incidents with relevant support team. To also be able to assist IT Service Management in day to day operations. The incumbent must also at all times be helpful, courteous and tactful when dealing with high level profiles. The candidate must be of at least 2-3 years’ experience in IT\u002FService Management. Responsibilities: Coordinate and restore a failed IT Service as quickly as possible Determines if an incident needs to be escalated according to priority and severity of the issue. Escalate unresolved incidents\u002Fescalation with support Point of contact for major\u002Fsignificant impact Incidents Responsible to carry out the respective reporting procedure as per the Incident Management procedure. Perform incident trending analysis and reporting for management Understand the issue and record all the possible improvement areas, action items. Supports services documentation and service improvements initiatives ensuring information is being updated\u002Ffulfilled timely with adequate analysis, controlled and information of these documents are available when needed. Skills & Experience We Are Looking For: Essential Min Diploma in Computer Science or related field. 2-3 Year working experience in IT field Knowledge in Microsoft Office on reporting analytics and presentations. Good verbal, written communication skills and the ability to work independently with minimal supervision. Desirable Knowledge in Networking, application MySQL, Unix and Wintel. ITIL Foundation certified. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2380,"slug":2381,"title":2382,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2383},56932,"executive-customer-relationship-contact-centre-hong-leong-bank-berhad","Executive, Customer Relationship - Contact Centre","If you are looking to excel and make a difference, take a closer look at us… Job Description: Attend incoming calls and respond to customer’s queries and requests in a courteous and professional manner, provide appropriate solutions and alternatives Providing high quality service to achieve customer satisfaction by resolving customer queries at first contact where possible. Personalize service by cross selling and up selling products and services that are suitable for customers. Keep records of all call information in line with the SOP; Deliver proper escalation of unresolved matters to Team Manager \u002F Service Manager for resolution. Responsible for achieving individual targets and goals whilst maintaining quality and compliance. Continuously strive to attain and exceed agreed productivity and KRA targets Jobholder Requirements: Malaysian citizen Fresh graduates from various backgrounds of study are invited to apply for this position. Diploma and SPM holder are welcomed to apply too. Good communication skills in English and Malay, being able to communicate in Mandarin is an advantage. Patient, confident, active listening skills, problem solving skills and attentive to details. Able to manage multiple customer interactions. Basic PC knowledge, with the ability to quickly adapt to new software applications. Must be able to work on shift during weekdays, weekends and public holidays (allowance provided). Must be willing to work in PJ City \u002F OUG \u002F Kelana Jaya. Benefits: Competitive employer contribution on EPF and SOCSO Annual Leaves, Sick leaves, Birthday Leave entitlement Medical, Dental benefits Shift allowance, Good Attendance Allowance, Sales Incentives (if any); Mandarin Speaker Allowance (applicable to mandarin speaker) Overtime and Public Holidays Allowance 2 weeks of classroom training is provided in PJ City About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2385,"slug":2386,"title":2387,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2388},56933,"it-security-governance-manager-hong-leong-bank-berhad","IT Security Governance Manager","If you are looking to excel and make a difference, take a closer look at us… Overview We are seeking a Technical Governance Manager specializing in Network Security Controls to oversee the policy, compliance, and risk management frameworks governing our bank's perimeter defenses. In this role, you will act as the ultimate authority on what the security rules should be, ensuring our Firewalls, WAFs, Proxies, VPN infrastructure, and Wireless Access Networks strictly adhere to banking regulations and internal security standards. You will ensure that every rule, policy, network access pathway, and application defense mechanism is justified, documented, regularly reviewed, and fully compliant with financial sector mandates. Responsibilities Security Framework Alignment: Define and maintain the Bank’s technical security standards, aligning them with industry frameworks (e.g., NIST, PCI-DSS, ISO\u002FIEC 27001, SOC 2, CIS Benchmarks). Policy & Standard Engineering: Review and update technical security policies, baselines, and procedures for Web Application Firewalls (WAF), Web Proxies, Enterprise VPNs, and Network Access Control (NAC) systems and other security devices. Audit & Compliance Remediation: Lead technical readiness for internal and external audits. Work directly with teams to track, prioritize, and validate the remediation of security findings and vulnerabilities. Metrics & Reporting: Report and track Internal, Paynet & BNM regulatory Key Risk Indicators (KRIs) regarding control effectiveness. WAF & Application Layer Governance: Define the governance framework for Web Application Firewall (WAF) deployments. Establish standards for rule tuning, core rule sets (e.g., OWASP Top 10 mitigation), API security baselines, SSL\u002FTLS decryption profiles, and the management of false-positive thresholds to protect critical banking applications. WiFi & Network Access Control (NAC) Governance: Define and audit the security architectures within Cisco ISE governing corporate, guest, and BYOD wireless networks. Establish strict baselines for 802.1X authentication, device profiling, and endpoint posture assessment before network admission. Firewall Rule Lifecycle Governance: Define the mandatory review intervals and lifecycle processes for firewall rules. Oversee the automated or manual recertification of rule base to eliminate legacy, overly permissive, or unused rules. Proxy & Content Filtering Governance: Establish governance frameworks for URL categorization, SSL decryption policies, data loss prevention (DLP) integration at the proxy level, and the formal approval process for proxy bypasses. VPN & Remote Access Compliance: Ensure VPN configurations, multi-factor authentication (MFA) mandates, and conditional access policies align with Zero Trust principles and banking regulatory standards. Assurance & Continuous Auditing: Utilize network assurance and compliance tools to continuously audit configurations against established golden images and security compliance baselines. Exception Management & Risk Acceptance: Formally evaluate, risk-score, and manage the lifecycle of technical exception requests (e.g., emergency port openings, WAF rule bypasses for specific legacy applications, or non-compliant wireless device onboarding), ensuring temporary risks are tracked and mitigated. Regulatory & Audit Liaison: Serve as the primary subject matter expert during internal, external, and central bank\u002Fregulatory audits concerning network perimeter security, application protection, and network access controls. Skills & Experience We Are Looking For: Required Experience & Technical Knowledge Experience: 5+ years in cybersecurity, technical risk, or IT audit Perimeter & Application Security Expertise: Deep conceptual and technical understanding of firewall architectures Web Application Firewall, secure web gateways\u002Fproxies and enterprise VPN platforms. Identity & NAC Expertise: Proven experience auditing or defining policies within Cisco ISE (Identity Services Engine) for enterprise WiFi management, including certificate-based authentication and guest network segmentation. Network Auditing Tools: Strong familiarity with Network Security Policy Management (NSPM) tools used for rule optimization and compliance mapping. Regulatory Knowledge: Clear understanding of banking-specific compliance requirements related to network segmentation, application layer security, wireless security, and data protection (e.g., PCI-DSS compliance for public-facing web applications). Preferred Qualifications Certifications: CISA \u002FCRISC\u002F CISSP, or technical networking\u002Fsecurity certifications (not mandatory) Mindset: A highly analytical, detail-oriented professional who values strict documentation and process-repeatable outcomes over quick operational fixes. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2390,"slug":2391,"title":2392,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2393},56934,"manager-disaster-recovery-hong-leong-bank-berhad","Manager, Disaster Recovery","If you are looking to excel and make a difference, take a closer look at us… Overview: The IT Disaster Recovery Manager is a high-impact leadership role responsible for the end-to-end resilience of the Hong Leong Group’s financial ecosystem. This includes Hong Leong Bank (Regional), Hong Leong Assurance (HLA), and Hong Leong Investment Bank (HLIB). The incumbent ensures 24\u002F7 availability and regulatory compliance across multiple jurisdictions and sectors (Banking and Insurance). This role ensures that Disaster Recovery (DR) capabilities meet the stringent and diverse requirements of central banks in Malaysia, Singapore, Hong Kong, Vietnam, and Cambodia. Responsibilities: Multi-Sector Regulatory Compliance & Audit Mastery Regional Banking: Act as the primary lead for DR compliance with BNM (RMiT), MAS (Singapore), HKMA (Hong Kong), SBV (Vietnam), and NBC (Cambodia). Capital Markets & Insurance: Ensure DR readiness for Bursa Malaysia and insurance-specific resilience drills for HLA&HLMT and HLIB&HLAM. Audit Defense: Serve as the primary point of contact for internal and external regional auditors. Defend DR strategies and provide evidence of recovery readiness for all regional entities. National Exercises: Lead annual PayNet DR exercises and PNB DR line testing Resilience Operations & Cyber-Integration Cybersecurity Drills: Collaborate with Security Management to lead and execute high-stakes Cybersecurity Drills (Ransomware\u002FWiper scenarios). New System Onboarding: Provide expert advisory and define scenarios for Mock Run Tests for all new systems. Evaluate SIT\u002FUAT results to authorize the first-time failover to DR. Complex DR Parameters: Execute DR exercises across varying regional parameters, ensuring cross-border data sovereignty and infrastructure integrity. Risk, Governance & Business Continuity Business Impact Analysis (BIA): Authorize and validate the BIA under the IT portfolio, ensuring RTO\u002FRPO targets align with business criticality. Risk Management: Take full accountability for the Risk Control Self-Assessment (RCSA), conducted twice yearly, ensuring all gaps are identified and mitigated. Call Tree Coordination: Manage and coordinate the Group-wide Call Tree exercises to ensure emergency communication readiness. People & Culture Leadership Lead a high-performing team with extreme Emotional Intelligence, protecting staff well-being, managing regional workload, and fostering a culture of loyalty and technical excellence. The \"Command & Control\" Voice (Communication) Inter-Departmental Synergy: You’ve built relationships with teams across HLB, HLA, HLMT, HLIB and HLAM. This is including regional HLB Singapore, HLB Hong Kong, HLB Vietnam and HLB Cambodia. This \"social capital\" is what makes DR work. The Drill Conductor: During a DR Drill, you’ll in charge as a conductor of an orchestra. You have to communicate clearly across departments (IT, Operations, Business units) to ensure everyone moves in sync. One wrong instruction, and a \"test\" turns into a \"real disaster.\" The Presentation Power: You mentioned the candidate must \"present about the DR scope.\" This means having the gravitas to stand in front of internal auditors and regional regulators to defend the bank's readiness. You have to be \"100% solid\" because any hesitation in your voice signals a lack of confidence in the bank’s safety. Skills & Experience We Are Looking For: Experience: 10+ years in IT Infrastructure\u002FDR, with at least 5 years in a Regional Management role within a Tier-1 Financial Institution. Regulatory Mastery: Proven track record in handling PayNet, BNM (RMiT), MAS (Singapore), HKMA (Hong Kong), SBV (Vietnam), and NBC (Cambodia) audits and exercises. Technical Infrastructure: Deep knowledge of On-Prem resiliency, SAN replication, and high-availability architecture across distributed data centers. Stakeholder Management: Exceptional communication skills to bridge the gap between technical teams and country-level C-suite executives. For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2395,"slug":2396,"title":2397,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2398},56935,"infrastructure-engineer-telephony-amp-unified-communications-hong-leong-bank-berhad","Infrastructure Engineer (Telephony & Unified Communications)","If you are looking to excel and make a difference, take a closer look at us… Overview The Infrastructure Engineer is responsible for the end-to-end administration, maintenance, and optimization of the organization's voice, video, and document imaging systems. This role ensures high availability of PABX systems, seamless conferencing capabilities, and efficient print management across all branches and corporate centers. Responsibilities: Voice & Telephony Management (PABX) Manage and maintain multi-vendor PABX environments including Avaya, Cisco CUCM, Volare IPPBX, and Asterisk. Perform routine hardware maintenance, software upgrades, and security patching to ensure 99.9% uptime. Administer user lifecycles: oversee extension creation, housekeeping for staff movements\u002Fresignations, and physical handset deployment. Support legacy Analogue\u002FKeyphone systems, Siemens, including line patching and hardware relocation. Unified Communications & AV Support Administer cloud-based collaboration platforms including Cisco Webex. Manage Voice Recording compliance (Verint, Avaya ACR) and Call Billing (Imagicle and Uniflow) to ensure data integrity and regulatory adherence. System & Infrastructure Support Maintain servers, manage storage, and perform software upgrades for Voice Recorders (VERINT Witness, AVAYA ACR, IMAGICLE, Volare) and Call Billing systems (IMAGICLE and UNIFLOW). Generate essential monthly billing reports and manage system licenses\u002Fuser profiles. Projects & Infrastructure Strategy Provide technical subject matter expertise (SME) for infrastructure projects, including Call Center IVR refreshes and SIP Telephony migrations. Lead \"Cutover Standby\" support during system migrations or office relocations (e.g., Singapore-Malaysia centralized office projects). Skills and Experience We Are Looking For: Systems Expertise: Hands-on experience with Cisco CUCM, Avaya PABX. UC Tools: Proficiency in Verint Witness, Imagicle Billing, and Webex Administration. Infrastructure: Solid understanding of Windows Server (WINS) for Uniflow management and basic networking for IP-telephony troubleshooting. Maintenance: Proven experience in conducting Preventive Maintenance (PM) for AV hardware and server-side storage management. Core Competencies Operational Excellence: Ability to manage scheduled maintenance without disrupting business operations. Stakeholder Management: Comfortable providing onsite support for executive-level meetings and auditorium events. Analytical Thinking: Skilled in troubleshooting complex \"dropped call\" scenarios or recording gaps For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2400,"slug":2401,"title":2402,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2403},56936,"mortgage-sales-executive-klang-valley-hong-leong-bank-berhad","Mortgage Sales Executive (Klang Valley)","If you are looking to excel and make a difference, take a closer look at us… Job Descriptions Aggressively source and book new loans for the bank. Responsible to meet monthly targets and minimum standard of performance. Develop and maintain strong relationship with property developers, real estate agents, lawyers and valuers. Actively attend developer launches, road shows, property exhibitions, etc when required. Actively promote Mortgage products. Cross selling other banking products, when required. Exhibit high professionalism and competency at all times. Ensure bank’s interest is protected at all times. Comply with bank’s policies, guidelines and regulations at all times. Participate and display team work in all aspect of work, projects and assignments, Group Management Programmes etc. at all times. Job Requirements Minimum recognized, SPM, Diploma Level or equivalent. Competency in Microsoft Words, Excel & Outlook Fresh graduates are encouraged to apply. Sales experience will be an added advantage. Obtain passed in PCE(General), PCE (Life), PCE (Unit linked), CEILI, CUTE To possess own transport. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2405,"slug":2406,"title":2407,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2408},56937,"personal-financial-services-credit-manager-credit-administration-mortgage-hong-leong-bank-berhad","Personal Financial Services Credit - Manager Credit Administration (Mortgage)","If you are looking to excel and make a difference, take a closer look at us… Overview: This role will act as a key operational gatekeeper for mortgage documentation and loan disbursements, ensuring all legal and internal compliance conditions are fully met before funds are released. By managing system entries, rectifying document discrepancies, and conducting risk assessments, the position balances strict risk control with efficient turnaround times. Job Responsibilities: Vet accuracy of documents within turnaround time for execution of facility documents; Check advise of release received from solicitors and ensure all relevant terms & conditions have been complied with prior to recommendation for loan disbursement. Verify other supporting documents for disbursement of loan and follow up with relevant stakeholders on the rectification of discrepancies in the documents on timely basis. Create facility account & payment vouchers and perform status update in the system. Ensure accuracy in the data maintenance in system Prepare Letter of Undertaking and other letters related to mortgage documentation and disbursement. Conduct periodic risk control self-assessment and other ad-hoc functions as and when required by management. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2410,"slug":2411,"title":2412,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2413},56938,"manager-partnership-acquisition-channel-personal-financial-services-hong-leong-bank-berhad","Manager, Partnership Acquisition Channel – Personal Financial Services","If you are looking to excel and make a difference, take a closer look at us… About the Role Are you a strategic networker with deep product knowledge in Mortgage and Auto Loans? We are looking for a high-performing Manager, Partnership Acquisition Channel to drive business growth through strategic partner networks. In this role, you will be key to expanding our referral ecosystem—specifically engaging Hong Leong Assurance (HLA) agents. You will bridge the gap between business development and credit operations, ensuring seamless loan processing, strong channel relationships, and maximum portfolio growth. Key Responsibilities Channel Engagement & Business Development Drive Partner Acquisition: Proactively recruit, engage, and maintain relationships with strategic referral partners (Nationwide HLA agents) to drive mortgage and auto loan submissions. Agency Briefings: Plan and conduct regular briefing sessions for HLA agents and strategic partners to promote referral programs, product updates, and campaign initiatives. Target Achievement: Own and hit assigned sales targets for mortgage and auto loan referral volumes. Credit & Pipeline Management Deal Structuring & Credit Review: Evaluate and recommend loan applications for Credit Evaluation Division (CED) assessment. Pipeline Resolution: Drive submission-to-acceptance ratios by actively resolving pending (KIV) cases, appealing credit rejections with strong justifications, and securing final borrower commitments. SLA & Turnaround Time: Monitor and manage the approval pipeline to ensure fast turnaround times and an efficient customer experience. Governance & Performance Management Incentive Management: Oversee the accurate calculation and timely payout of partner incentives for mortgage and auto loan referrals. Performance Reviews: Conduct annual performance reviews of referral channels and partners to optimize productivity, ROI, and compliance. Requirements Education: Diploma or Bachelor’s Degree in Business, Commerce, Banking, Economics, or a related field. Experience: Proven working experience in Mortgage and\u002For Auto Loan operations, credit evaluation, or channel management within financial services. Product Mastery: Strong end-to-end understanding of mortgage and auto loan products, credit assessment processes, and underwriting criteria. Skills: * Exceptional interpersonal, communication, and presentation skills (confident in conducting group briefings). Strong analytical and problem-solving skills to navigate complex credit cases. Self-motivated, target-driven, and able to work independently under pressure. Why Join Us? If you are looking to make a direct impact, elevate your banking career, and leverage an established network of strategic partners, apply with us today! About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2415,"slug":2416,"title":2417,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2418},56939,"problem-management-intern-hong-leong-bank-berhad","Problem Management Intern","Define your future at Hong Leong Bank About the Role We are looking for a highly motivated and technically curious Problem Management Intern to join our IT Service Management (ITSM) team. In this role, you will gain hands-on exposure to the core of enterprise IT operations, specifically within the domain of Problem Management. This is a technically demanding and highly rewarding internship where you will be actively involved in end-to-end problem investigations. You will gain a macro and micro view of enterprise technology, tracing issues from the front-end application layer all the way through to backend components. If you are a self-starter eager to understand how cool IT environments operate, this is the perfect opportunity for you. What You Will Learn & Be Exposed To You will gain practical experience and technical understanding across a wide array of enterprise systems and ITSM practices, including: Infrastructure & Platforms: Wintel, Unix, AS400, Data Centers. Architecture: Middleware, dependency applications, networks, databases, and storage. Resiliency & Security: High Availability (HA), Disaster Recovery (DR), and enterprise security protocols. ITSM Frameworks: Incident Management, Problem and Change Management. Key Responsibilities As a Problem Management Intern, your day-to-day tasks will include: Problem Investigation: Collaborate and coordinate with respective technical teams and business stakeholders to conduct deep-dive root cause analyses of IT problems. Action Tracking: Follow up on Corrective and Preventative Actions (CAPA) to ensure system vulnerabilities and recurring incidents are permanently resolved. Documentation: Maintain clear, accurate, and up-to-date problem tracker documentation throughout the lifecycle of an investigation. Governance Reporting: Assist in preparing governance reports and metrics to track the health and effectiveness of the Problem Management process. Requirements & Qualifications Education: Currently pursuing or recently completed a Bachelor’s Degree in Information Technology, Computer Science, Software Engineering, or an equivalent technical field. Availability: Must be able to commit to a minimum internship tenure of 6 months and work entirely on-site (WFO). Technical Aptitude: Tech-savvy with a basic understanding of enterprise IT environments (e.g., networking, servers, databases, or application architecture). Soft Skills: Strong verbal and written communication skills, with the ability to manage and engage effectively with various technical and non-technical stakeholders. Work Ethic: A highly independent self-starter who is proactive, analytical, and eager to learn. Bonus\u002FAdvantage: Basic knowledge or certification in the ITIL framework will be considered a strong advantage. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2420,"slug":2421,"title":2422,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2423},56940,"manager-network-security-operations-hong-leong-bank-berhad","Manager, Network Security Operations","If you are looking to excel and make a difference, take a closer look at us… Overview: The Manager, Security Operations manages and executes the bank's daily IT security operational posture. This role ensures the continuous operation, compliance, and effective management of security controls and systems that safeguard Hong Leong Bank Berhad's critical IT infrastructure and data assets. The incumbent will lead a dedicated team to execute security operations tasks, drive tactical improvements, and ensure alignment with business and regulatory requirements. Responsibilities: The key responsibilities are focused on operational leadership, execution, and team supervision: Security Operations Management: Manage the daily operations of all security appliances and equipment, including Firewalls, Web Application Firewalls (WAF), Endpoint Detection and Response (EDR) solutions (e.g., FireEye), Intrusion Prevention Systems (IPS), and Network Access Control (NAC) systems. Ensure optimal performance, availability, and configuration for all managed security components. Compliance and Maintenance: Ensure adherence to internal policies, industry best practices, and regulatory guidelines, such as Bank Negara Malaysia's RMiT. Supervise and ensure the timely execution of patching, firmware upgrades, and vulnerability remediation across all security infrastructure. Execution of Security Initiatives: Contribute to the execution of security technology refresh initiatives, ensuring systems remain secure and performant. Assist in the design and architecture of new security solutions and enhancements to existing controls. Technology Evaluation: Support the evaluation and testing of new and emerging security technologies to enhance the bank's security posture. Cross-Functional Collaboration: Collaborate closely with respective IT teams (e.g., Network, Database, Application, IT Risk) and business units to proactively identify and address security concerns. Change Validation and Quality Assurance: improvements to security monitoring and alerting capabilities. Team Leadership and Development: Supervise, mentor, and develop a high-performing team of security operations professionals. Foster a culture of continuous learning and security awareness within the team. Reporting and Communication: Prepare and present regular performance reports and dashboards on security operations to senior management. Service Improvement: Execute continuous service improvement initiatives, implementing automation and orchestration where feasible to streamline security processes Skills and Experience We Are Looking For: Education: Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, or a related field. Certifications: Relevant professional certifications such as CISSP, CISM, GSEC, CCNP Security, Fortinet NSE 4+, Palo Alto PCNSE, or equivalent are highly desirable. Experience: Minimum of 7-10 years of progressive experience in IT infrastructure and security roles. At least 3-5 years in a dedicated security operations supervisory or management capacity, preferably within the financial services industry. Proven hands-on experience and in-depth knowledge of managing and operating a wide range of security technologies (e.g., Firewalls, WAF, IPS\u002FIDS, Endpoint Security, NAC, SIEM integration). Solid understanding of IT governance, risk management, and compliance frameworks (e.g., ISO 27001, NIST, BNM RMiT, PCI DSS). Experience contributing to the management of OPEX\u002FCAPEX budgets Skills & Attributes: Leadership and Management: Strong leadership and people management skills, with the ability to motivate and supervise a team. Problem-Solving: Strong analytical and problem-solving abilities, capable of dissecting complex security issues. Communication: Excellent communication and presentation skills, with the ability to articulate technical concepts clearly to both technical and non-technical staff. Work Ethic: Proactive, results-oriented, and able to thrive in a fast-paced environment For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2425,"slug":2426,"title":2427,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2305},56941,"senior-executive-personal-financial-services-direct-sales-personal-loan-hong-leong-bank-berhad","Senior Executive - Personal Financial Services Direct Sales (Personal Loan)",{"id":2429,"slug":2430,"title":2431,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2432},56942,"senior-soc-analyst-hong-leong-bank-berhad","Senior SOC Analyst","If you are looking to excel and make a difference, take a closer look at us… Overview: We are seeking a highly motivated and experienced Senior SOC Analyst to join our growing security team. This pivotal role will be responsible for leading our incident investigation and threat hunting efforts, contributing to the continuous improvement of our security posture, and mentoring the next generation of security professionals. If you are passionate about cybersecurity, possess a keen eye for detail, and thrive in a fast-paced environment, we encourage you to apply. Responsibilities: Incident Response & Security Operations Lead and conduct in-depth investigations into security incidents, identifying root causes, scope, and impact. Point-of-contact for ad-hoc security incidents escalation from internal\u002Fexternal operational team Spearhead high severity incident investigations to ensure swift, effective resolution. Perform forensic analysis on compromised systems and data to gather evidence and intelligence. Develop and implement remediation strategies to contain and eradicate threats. Prepare and present comprehensive weekly and monthly security reports to senior management. Create detailed incident reports and post-mortem analyses, documenting findings and lessons learned. Threat Hunting & Detection Engineering Proactively search for advanced persistent threats (APTs), zero-day exploits, and other sophisticated attack techniques within our network and systems. Develop and utilize threat intelligence to identify new indicators of compromise (IOCs) and attack patterns. Create, tune, and optimize custom use cases within SIEM and EDR platforms to enhance detection accuracy. Leverage security tools and network telemetry to uncover stealthy activities and anomalous behaviors. Continuously refine threat hunting methodologies and integrate new techniques. Process Improvement & Tool Optimization Actively harden security infrastructure by tuning IPS signatures, adjusting WAF policies, and reducing false positives in EDR platforms. Create, maintain, and document playbooks and runbooks specifically tailored for alert investigation and response. Evaluate existing security processes, procedures, and tools for effectiveness and efficiency. Identify opportunities for automation and orchestration to streamline security operations. Contribute to the development of new security policies and standards. Mentorship & Collaboration Provide guidance, coaching, and technical mentorship to junior security analysts. Foster a culture of continuous learning and knowledge sharing within the team. Actively participate in various security projects, contributing expertise and insights from an operational security perspective. Conduct security assessments and vulnerability analyses, providing actionable feedback on system designs. Collaborate with cross-functional teams (IT, Development, etc.) to integrate security best practices into all stages of the system development life cycle. Stay current with the latest cybersecurity threats, trends, technologies, and regulations. Skills and Experience We Are Looking For: Must-Have Requirements Bachelor's degree in Computer Science, Information Security, or a related field; equivalent practical experience will be considered. 5+ years of experience in a dedicated security role, with a strong focus on incident response, security operations, or threat hunting. A minimum of 3 years of direct experience operating as a Level 2 SOC Analyst. Extensive hands-on experience utilizing and analyzing logs from core security tools, including SIEM, IPS, Firewalls, EDR, and Proxies. In-depth understanding of network protocols, operating systems (Windows, Linux), and common attack vectors. Strong analytical and problem-solving skills, with the ability to quickly assess complex situations and make sound decisions. Excellent written and verbal communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Preferred Qualifications Relevant industry certifications (e.g., GCIH, GCFA, GNFA, OSCP, CISSP, CEH). Experience with vulnerability management and penetration testing concepts. Knowledge of forensic tools and techniques. Experience in a regulated industry (e.g., finance, healthcare). About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2434,"slug":2435,"title":2436,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2344},56943,"sr-executive-personal-financial-services-direct-sales-cards-hong-leong-bank-berhad","Sr Executive - Personal Financial Services Direct Sales (Cards)",{"id":2438,"slug":2439,"title":2440,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2441},56944,"senior-security-advisor-amp-technical-project-manager-hong-leong-bank-berhad","Senior Security Advisor & Technical Project Manager","If you are looking to excel and make a difference, take a closer look at us… Overview We are seeking an experienced and versatile Senior Security Advisor & Technical Project Manager to bridge the gap between complex cybersecurity engineering and high-impact business delivery. In this dual-capability role, you will act as a trusted advisor to senior leadership and clients—architecting resilient security postures, steering critical incident response scenarios, and leading end-to-end technical security projects. You aren’t just overseeing project schedules; you have the deep technical chops to evaluate architectures, challenge technical designs, and guide incident handling when high-severity threats emerge. Responsibilities: Strategic Security Advisory & Architecture Security Maturity & Roadmaps: Evaluate organizational security maturity, compliance gaps and threat models to deliver actionable, business-aligned security roadmaps. Architecture & Secure Design: Assess and guide secure architecture patterns across cloud, hybrid environments, zero-trust frameworks, network defense, and IAM systems. Architecture Review Board (ARB) Alignment: Serve as the primary security engineering liaison to the ARB, ensuring proposed solutions align smoothly with enterprise architecture standards. Solution Advisory: Provide hands-on security architecture guidance to project delivery teams from project inception through post-implementation review. Incident Response, Cyber Resilience & Escalations Major Incident Oversight: Act as the senior technical escalation lead for high-severity (P1\u002FP2) security incidents, breach responses, threat hunting escalations, and operational outages. Root-Cause Analysis (RCA): Direct structural RCAs following critical incidents and conduct analyses on recurring operational bottlenecks, legacy technical debt, and friction points. Continuous Optimization: Direct remediation roadmaps to ensure long-term resilience and feed operational learnings back into delivery models to streamline engineering workflows. Commercial & Procurement Ownership RFP\u002FRFI Technical Leadership: Drive technical requirements and security evaluations for RFIs\u002FRFPs, working directly with Procurement to evaluate and select vendors, software, and third-party partners. Vendor & Scope Management: Partner with business stakeholders and procurement to ensure vendor SOWs align with delivery outcomes, cost controls, and operational expectations. Technical Project & Delivery Management End-to-End Delivery: Scope, budget, resource, and manage complex cybersecurity projects (e.g., SIEM\u002FSOAR deployments, Cloud Migrations, SOC transformations, Zero Trust implementations). Cross-Functional Leadership: Direct cross-functional teams of security engineers, architects, developers, and third-party vendors. Executive Stakeholder Management: Bridge technical and executive conversations by translating complex technical risks into clear, business-focused insights for C-level leadership. Required Qualifications & Experience Experience 8+ years in information security, with at least 3–5 years leading complex technical projects or consulting engagements. Proven track record evaluating and advising on enterprise security architectures and cloud security designs. Direct, hands-on experience in Incident Response (IR), threat analysis, or SOC operations. Technical Proficiencies Frameworks & Architecture: In-depth knowledge of Security Architecture principles (Zero Trust, NIST CSF, ISO 27001). Incident Response & Forensics: Practical understanding of the IR lifecycle (NIST \u002F SANS framework), SIEM\u002FEDR logs, packet analysis, and digital forensics fundamentals. Cloud & Modern Infrastructure: Hands-on familiarity with security controls in AWS, Azure, or GCP, as well as modern enterprise stack technologies (Container security, API security, CI\u002FCD security). For more job opportunities, please go to HLB Careers: https:\u002F\u002Fhlb.wd3.myworkdayjobs.com\u002FHLBCareers\u002F We appreciate your application and will be in touch with shortlisted candidates regarding next steps About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2443,"slug":2444,"title":2445,"location":13,"raw_job_location_address_addressLocality":2446,"raw_hiringOrganization_logo_url":13,"raw_description":2447},56945,"exec-personal-loan-sales-unfilled-hong-leong-bank-berhad","Exec, Personal Loan Sales (Unfilled)","PLG-TAMAN PELANGI BR","If you are looking to excel and make a difference, take a closer look at us… If you are looking to excel and make a difference, take a closer look at us… Our People Make the Difference We believe our employees are our greatest assets. In an effort to continuously develop human capital, Hong Leong Bank offers an inclusive work environment for employees to develop their full potential and give back to the communities where we operate. Working with us gives you the opportunity to do things that make a real difference in people’s lives. If you are looking to excel and make that difference, take a closer look at us and click here to find everything you need for a rewarding and fulfilling career. Our inclusive work environment and effort to continuously develop our human capital will surely enrich your working experience. Join us, and take your career to new heights. Job Responsibilities: Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets. To actively cross selling Banking\u002FFinancial products. Assess\u002Fevaluate and propose credit applications diligently. Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding. Provide excellent customer service and uphold professionalism to reflect Bank’s image Seek continuous improvement in the following areas to enhance job skills and competencies :- Product knowledge \u002F Selling skills \u002F Market intelligence \u002F Competitor’s check Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance Participate in strong teamwork and working relationship with colleagues at all times Do you have what it takes? We are currently looking for talents who have:- Candidate must possess at least a Diploma. Preferable Certificate(s): PCE (General), PCE (Life), PCE (Unit Linked), CEILI, CUTE At least 2 year(s) of working experience in the related field is required for this position. Fresh graduated are encourage to apply. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2449,"slug":2450,"title":2451,"location":13,"raw_job_location_address_addressLocality":2452,"raw_hiringOrganization_logo_url":13,"raw_description":2453},56946,"manager-business-amp-corporate-banking-community-business-hong-leong-bank-berhad","Manager - Business & Corporate Banking (Community Business)","PNG-PENANG 1 BC","If you are looking to excel and make a difference, take a closer look at us… Functional Grow the Existing to Bank (ETB) SME base of retail community businesses (Sole Prop, Partnerships, or Sdn Bhds with Annual Sales Turnover (AST) of below RM 10m to grow product holdings and profitability; Bring in New to Bank (NTB) customers to the branch via community business visitations, roadshows, or other branched based sales activities The acquisition of NTB customers or profitability growth of ETB customers can be through a variety of products offered The CBM must understand SME lending requirement to acquire, evaluate and to submit loan applications for the SME segment; The CBM must work very closely with the Branch Managers and Area Manager to further develop the segment penetration and profitability growth; Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant Internal policies & procedures and sales compliance. Managerial CBM will continue to be the SME content expert for the branch and be the conduit between HQ and the rest of the sales force; The CBM will partner the branch manager to collectively grow the SME competency for the SME sales. Organizational Participate and display team work in all aspect of work, projects and assignments, Group Management About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2455,"slug":2456,"title":2457,"location":13,"raw_job_location_address_addressLocality":929,"raw_hiringOrganization_logo_url":13,"raw_description":2458},56947,"unix-team-lead-hong-leong-bank-berhad","Unix Team Lead","If you are looking to excel and make a difference, take a closer look at us… Overview: The Principal System Administrator (Unix Team Lead) is responsible for all the system administration of UNIX and LINUX servers, the integrity and performance of all the systems, and leading the technical activities for design and implementation of technical solutions for systems. Additionally, the role involves guiding, mentoring, and managing the Unix System Administration team. This role reports to the Tower Lead. The other key responsibilities are as detailed below: Team Leadership & Management To lead, mentor, and supervise the Unix\u002FLinux system administration team. To manage workload distribution, task delegation, and monitor team performance to ensure operational KPIs and SLAs are met. To act as the primary escalation point for complex system issues and critical incidents. To conduct regular team meetings, performance reviews, and identify training needs for team members. Responsibilities: To be responsible for system administration in Hong Leong Bank, Hong Leong Assurance and Hong Leong Investment Bank. To install and configure operating system for new UNIX and LINUX, reinstall and reconfigure for existing UNIX and LINUX servers when the operating system is compromised. To setup and maintain LDAP. To setup system parameters and configurations. To administer (which include upgrade\u002Fmigration) all existing systems as needed to ensure secure, reliable and stable operation of the systems. To perform troubleshooting services to isolate, diagnose and fix problems related to system. To develop backup and recovery strategy for all systems. To develop capacity plans for all systems. To perform performance tuning and recommend application tuning where applicable. Quality Assurance To evaluate and determine if system patches and fixes for software compatibility, response time degradation, system crashes and other system operational problems. To review and approve technical solutions and configurations proposed by junior team members. Documentation To maintain an accurate record reflecting the current and historical system parameter and configuration setting (which will include system patches and fixes) including justifications for these settings and the configuration option decision making process. To maintain the backup and recovery procedures for all systems. To maintain the capacity plans for all systems. To ensure team-wide compliance with ITIL documentation standards and update knowledge base articles regularly. Management Reporting To provide report on system incidents and team resolution metrics. To provide statistic on the systems performance i.e. system load, response time and available disk space. To notify management about potential problems associated with the systems and resource bottlenecks within the team. Compliance & General To ensure security procedures and audit requirements are adhered to at all times by the entire Unix team. To escort and supervise all 3rd party computer service personnel who are attending to a service call and required to be in the Data Centre facility. To comply with BAFIA – Section 97(1) – Banking Secrecy whereby staff are prohibited from giving, producing, divulging, revealing, publishing or otherwise disclose, to any person, or make a record for any person, of any information or document whatsoever relating to affairs or account of customer. To maintain a clean desk. To participate in other working groups of small projects undertaken by the department on issues with regards to System Administration. To keep abreast with the latest development in the server, data storage and system environment. To respond promptly to user requests for technical assistance. Skills and Experience We Are Looking For: Recognized Degree in Computer Science, IT or equivalent. At least 5-8 years of hands-on experience in System and Storage Administration, with a minimum of 2 years in a team lead or supervisory capacity. Advanced knowledge in AIX, Solaris, Redhat, Linux, LinuxSuse system administration including capacity planning and performance tuning (knowledge in NCR MP-RAS will be an added advantage). Knowledge in industry and professional standards (such as ITIL). Knowledge in LDAP. Excellent writing, problem-solving skills, and leadership capabilities. Certification\u002FLicensing Requirements: Certification in System Administration preferred (e.g., RHCE). ITIL certification is an added advantage. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2460,"slug":2461,"title":2462,"location":13,"raw_job_location_address_addressLocality":2463,"raw_hiringOrganization_logo_url":13,"raw_description":2464},56948,"community-business-manager-sme-banking-penang-hong-leong-bank-berhad","Community Business Manager (SME Banking Penang)","PNG-PENANG BR","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Grow the Existing to Bank (ETB) SME base of retail community businesses (Sole Prop, Partnerships, or Sdn Bhds with Annual Sales Turnover (AST) of below RM10m to grow product holdings and profitability Approximately 300-500 customers per Community Business Manager (CBM) Bring in New to Bank (NTB) customers to the branch via community business visitations, roadshows, or other branched based sales activities Leads provided by HQ will be a source of acquiring NTB SME customers The acquisition of NTB customers or profitability growth of ETB customers can be through a variety of products offered Merchant services, Deposit accounts, secured loans (HP, Mortgage, OD on FD), and unsecured products (Credit cards, Business Cash Loans), BANCA, investments Growing ETB CASA balances will be one of the key focus of CBM, requiring the person to be capable of providing after sales support of helping set-up the digital platform for the customers (Hong Leong Connect or ConnectBiz) to perform online payment and payroll, which will ease the business transition into the Hong Leong online platform The CBM must understand SME lending requirement to acquire, evaluate and to submit loan applications for the SME segment The CBM must work very closely with the Branch Managers and Area Manager to further develop the segment penetration and profitability growth Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant Internal policies & procedures and sales compliance Managerial (team\u002Fgroup responsibilities) CBM will continue to be the SME content expert for the branch and be the conduit between HQ and the rest of the sales force. The CBM will partner the branch manager to collectively grow the SME competency for the SME sales. Requirements Min 3 years in sales experience, or Minimum 2 years of experience in SME lending (products, evaluation of business viability, basic understanding of company balance sheet and P&L) or min 3 years in sales experience. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2466,"slug":2467,"title":675,"location":13,"raw_job_location_address_addressLocality":981,"raw_hiringOrganization_logo_url":13,"raw_description":2468},56950,"wealth-executive-hong-leong-bank-berhad-22","If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Functional (Job Responsibilities) • Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations. • Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products. • Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients. • Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients. • Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance). Organizational (Organizational Responsibilities) • Building and maintaining close relationships with relevant stakeholders and supporting internal functions. • Adhere to department Standard Operating Procedures (SOP) in complying with audit, compliance, and regulatory guidelines. • Perform other responsibilities or projects assigned under the Group or Bank’s initiatives. Jobholder Requirements Education\u002FQualification • Minimum a Bachelor’s Degree or its equivalent in Finance, Banking, Business Management, or a relevant field. • Required certifications: PCE (Life\u002FGeneral), CEILLI, and FIMM\u002FIPPC (Unit Trust\u002FBanca) as applicable to the license requirements. Experience • Wealth Executive: 1 - 2 years of sales experience in financial services. • Senior Wealth Executive \u002F Associate Wealth Manager: 3 years and above of relevant experience in wealth management or priority banking. Special Skills • Strong analytical and problem-solving skills with a focus on financial planning. • Excellent communication and interpersonal skills to build trust with high-net-worth clients. • Proactive, self-starting attitude with a strong drive for results. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2470,"slug":2471,"title":697,"location":13,"raw_job_location_address_addressLocality":986,"raw_hiringOrganization_logo_url":13,"raw_description":699},56951,"manager-business-channels-branch-hong-leong-bank-berhad-2",{"id":2473,"slug":2474,"title":697,"location":13,"raw_job_location_address_addressLocality":986,"raw_hiringOrganization_logo_url":13,"raw_description":699},56952,"manager-business-channels-branch-hong-leong-bank-berhad-3",{"id":2476,"slug":2477,"title":49,"location":13,"raw_job_location_address_addressLocality":998,"raw_hiringOrganization_logo_url":13,"raw_description":671},56953,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad-8",{"id":2479,"slug":2480,"title":12,"location":13,"raw_job_location_address_addressLocality":998,"raw_hiringOrganization_logo_url":13,"raw_description":1002},56954,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-20",{"id":2482,"slug":2483,"title":2484,"location":13,"raw_job_location_address_addressLocality":986,"raw_hiringOrganization_logo_url":13,"raw_description":1179},56956,"priority-banking-relationship-manager-petaling-street-hong-leong-bank-berhad","Priority Banking Relationship Manager (Petaling Street)",{"id":2486,"slug":2487,"title":675,"location":13,"raw_job_location_address_addressLocality":2488,"raw_hiringOrganization_logo_url":13,"raw_description":677},56959,"wealth-executive-hong-leong-bank-berhad-23","PTK-J BURMA BR",{"id":2490,"slug":2491,"title":2492,"location":13,"raw_job_location_address_addressLocality":2488,"raw_hiringOrganization_logo_url":13,"raw_description":2493},56960,"executive-business-channels-priority-banking-operations-amp-customer-service-hong-leong-bank-berhad-2","Executive - Business Channels Priority Banking (Operations & Customer Service)","If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Sales & Service Providing superior front-line customer service to PB Segment as required. Assist in the management of customer experience (to be reflected in Mystery Shopping & CSAT score) Accept and process Financial Transactions (deposit\u002Fwithdrawal\u002Ftransfer, etc) in a timely and accurate manner. Required to carry clear cross selling targets for specific products & Financial Services as per current KRA. Encourage customers to use HL Online services and to promote PB Services to all eligible PB customers. To ensure the procedures related to PB tagging, IBT FD withdrawals and ax banking are strictly complied with. To assist in collating RM’s and CM’s PBC Sales reports and participate in Micro Marketing Events after banking hours. To be well conversant with the changes of market environment on customer service issues to be able to contribute ideas and feedback to CM\u002FBM for continuous improvement. To support the RMs and CM in building business rapport with PB customers and to provide referrals to meet the Centre’s KRA. Operations Read, understand and comply with Bank’s internal SOPs as applicable to minimize operational risks. Comply with the Bank’s Code of Conduct & Ethics. Ensure RCSA is performed diligently as required jointly with branch. Responsible for the end of day cash balancing jointly with branch. Comply with staff transfer guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation. Perform branch relief functions as and when required. Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner Keep a clean, organized work area and maintain a professional appearance Attend all trainings as applicable including e-learning \u002F mandatory training Attend regular morning briefing to keep abreast with new \u002F updated guidelines. Any other ad-hoc duties assigned from time to time Organizational (organizational responsibilities) Represent HLB in relationship building with community Provide support to the Branch Manager\u002F CSOM \u002F Service Relationship Managers to deliver the expected level of customer service, cross selling (for products applicable) to PB Segment and contribute towards operational control and compliance as specified by the Bank. Contribute towards process improvement initiatives. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2495,"slug":2496,"title":49,"location":13,"raw_job_location_address_addressLocality":2497,"raw_hiringOrganization_logo_url":13,"raw_description":671},56961,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad-9","SAM-SEC 15,SHAH ALAM BR",{"id":2499,"slug":2500,"title":2501,"location":13,"raw_job_location_address_addressLocality":2502,"raw_hiringOrganization_logo_url":13,"raw_description":671},56962,"community-deposit-specialist-hong-leong-bank-berhad","Community Deposit Specialist","SAL-TAMAN SRI ANDALAS BR",{"id":2504,"slug":2505,"title":2506,"location":13,"raw_job_location_address_addressLocality":2507,"raw_hiringOrganization_logo_url":13,"raw_description":1991},56963,"wealth-executive-penang-region-hong-leong-bank-berhad","Wealth Executive (Penang Region)","Penang",{"id":2509,"slug":2510,"title":12,"location":13,"raw_job_location_address_addressLocality":2497,"raw_hiringOrganization_logo_url":13,"raw_description":1132},56964,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-21",{"id":2512,"slug":2513,"title":2514,"location":13,"raw_job_location_address_addressLocality":2515,"raw_hiringOrganization_logo_url":13,"raw_description":640},56965,"branch-operations-negeri-sembilan-amp-melaka-hong-leong-bank-berhad","Branch Operations (Negeri Sembilan & Melaka)","SBN-SEREMBAN BR",{"id":2517,"slug":2518,"title":2519,"location":13,"raw_job_location_address_addressLocality":2520,"raw_hiringOrganization_logo_url":13,"raw_description":1132},56966,"executive-customer-service-amp-operations-hong-leong-bank-berhad","Executive, Customer Service & Operations","SBJ-SS15, SUBANG JAYA BR",{"id":2522,"slug":2523,"title":2524,"location":13,"raw_job_location_address_addressLocality":2525,"raw_hiringOrganization_logo_url":13,"raw_description":1179},56967,"priority-banking-relationship-manager-sibu-hong-leong-bank-berhad","Priority Banking Relationship Manager (Sibu)","SBW-SIBU BR",{"id":2527,"slug":2528,"title":675,"location":13,"raw_job_location_address_addressLocality":2529,"raw_hiringOrganization_logo_url":13,"raw_description":2530},56968,"wealth-executive-hong-leong-bank-berhad-24","SEK-SEKINCHAN BR","If you are looking to excel and make a difference, take a closer look at us… Job Responsibilities: Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches and any other sales activities to achieve sales targets. To actively cross selling Banking\u002FFinancial products. Assess\u002Fevaluate and propose credit applications diligently. Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding. Provide excellent customer service and uphold professionalism to reflect Bank’s image Seek continuous improvement in the following areas to enhance job skills and competencies :- Product knowledge \u002F Selling skills \u002F Market intelligence \u002F Competitor’s check Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance Participate in strong teamwork and working relationship with colleagues at all times Do you have what it takes? We are currently looking for talents who have:- Malaysian Citizen Candidate must possess at least a Diploma in any field. Preferred skill(s): PCE (General), PCE (Life), PCE (Unit Linked), CEILLI Candidates with experience in Banking, Insurance or Sales related fields are preferred. Fresh Graduates are welcome to apply Diploma, Higher Diploma or Bachelor’s degree holder in Banking, Finance, Business Studies or related field is preferred What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2532,"slug":2533,"title":12,"location":13,"raw_job_location_address_addressLocality":2534,"raw_hiringOrganization_logo_url":13,"raw_description":944},56969,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-22","SEL-TAMAN SELAYANG JAYA BR",{"id":2536,"slug":2537,"title":2538,"location":13,"raw_job_location_address_addressLocality":2539,"raw_hiringOrganization_logo_url":13,"raw_description":671},56970,"executive-community-deposit-specialist-business-channels-hong-leong-bank-berhad","Executive - Community Deposit Specialist (Business Channels)","SKD-SKUDAI BR",{"id":2541,"slug":2542,"title":12,"location":13,"raw_job_location_address_addressLocality":2543,"raw_hiringOrganization_logo_url":13,"raw_description":873},56971,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-23","SKM-SERI KEMBANGAN, J BESAR BR",{"id":2545,"slug":2546,"title":2175,"location":13,"raw_job_location_address_addressLocality":2543,"raw_hiringOrganization_logo_url":13,"raw_description":873},56972,"senior-executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-3",{"id":2548,"slug":2549,"title":2550,"location":13,"raw_job_location_address_addressLocality":2551,"raw_hiringOrganization_logo_url":13,"raw_description":2552},56973,"mobile-deposit-specialist-hong-leong-bank-berhad","Mobile Deposit Specialist","SRB-SEREMBAN BR","If you are looking to excel and make a difference, take a closer look at us… To acquire new accounts and merchants for branch. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2554,"slug":2555,"title":675,"location":13,"raw_job_location_address_addressLocality":1021,"raw_hiringOrganization_logo_url":13,"raw_description":677},56975,"wealth-executive-hong-leong-bank-berhad-25",{"id":2557,"slug":2558,"title":675,"location":13,"raw_job_location_address_addressLocality":2559,"raw_hiringOrganization_logo_url":13,"raw_description":677},56976,"wealth-executive-hong-leong-bank-berhad-26","SPE-BDR BARU SERI PETALING BR",{"id":2561,"slug":2562,"title":2563,"location":13,"raw_job_location_address_addressLocality":2551,"raw_hiringOrganization_logo_url":13,"raw_description":2564},56977,"business-corporate-banking-sme-graduate-trainee-seremban-hong-leong-bank-berhad","Business Corporate Banking - SME Graduate Trainee (Seremban)","If you are looking to excel and make a difference, take a closer look at us… Job Description Program Overview Our Graduate Trainee (GT) programs are developed for specific business divisions and are uniquely tailored in collaboration with business leaders. The GT programs serve to develop subject matter experts within their selected divisions, with the aim of creating a holistic young banker at the end of each program. We are currently hiring Graduate Trainees for Business & Corporate Banking. Program Framework GT Programs typically consist of 3 rotations across various departments within the division, supported by coaching from line managers. The first rotation includes on-boarding, attachment to a department and training including professional certifications. Training continues in the second and third rotation, together with any further exams for certification, during which there will be further opportunities to widen your depth of knowledge in your chosen program. Eligibility Fresh graduates with a minimum CGPA 3.2 or 2nd Class Upper and its equivalent Other factors for consideration during interview process include examples of Driving for results Consistency in performance Seeking win-win relationships Demonstrating courage and humility Taking ownership and make things happen Leadership demonstrated through extra-curricular activities Thank you for considering HLB as your preferred employer and we look forward to receiving your application soon. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2566,"slug":2567,"title":385,"location":13,"raw_job_location_address_addressLocality":2568,"raw_hiringOrganization_logo_url":13,"raw_description":2569},56979,"manager-business-channels-customer-service-amp-operations-hong-leong-bank-berhad-3","SRN-SERIAN BR","If you are looking to excel and make a difference, take a closer look at us… We’re hiring for Customer Service & Operations Manager An exciting opportunity is now available for suitable candidates to take the next step in their career to enhance their Customer Service Management, People Management, Branch & Banking Operations, Stakeholder management (employee, customer, community) skills as a Customer Service & Operations Manager! Reporting to the Branch Manager, our Customer Service and Operations Manager is responsible to maintain seamless daily branch operations through leading, guiding, and mentoring the operations team. The role includes maintaining HLB’s policies, standards, compliance to BNM regulatory reporting and receiving customer inquiries or complaint escalation in a timely manner. Job Responsibilities: · Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets. · To actively cross selling Banking\u002FFinancial products. · Assess\u002Fevaluate and propose credit applications diligently. · Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding. · Provide excellent customer service and uphold professionalism to reflect Bank’s image · Product knowledge \u002F Selling skills \u002F Market intelligence \u002F Competitor’s check · Comply to statutory requirements and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance. Requirements: Malaysian citizen A Degree\u002F Diploma\u002F Professional Certification in any field from a recognised College\u002F University With minimum of 4 to 5 years of related working experience, ideally in a Branch Customer Service, Branch Sales Role or in Retail outlet management Strong people management and leadership skills; with ability to guide and train a team of staff to achieve Service & Cross Selling standards. Good interpersonal and communication, organisational and planning skills. Welcome new challenges and possess a ‘Think-Act-Own’ attitude to see through planned and unplanned deliverables to completion About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2571,"slug":2572,"title":168,"location":13,"raw_job_location_address_addressLocality":1028,"raw_hiringOrganization_logo_url":13,"raw_description":1029},56980,"executive-business-channel-operations-amp-customer-service-hong-leong-bank-berhad-2",{"id":2574,"slug":2575,"title":2272,"location":13,"raw_job_location_address_addressLocality":2576,"raw_hiringOrganization_logo_url":13,"raw_description":1286},56981,"senior-wealth-executive-hong-leong-bank-berhad-2","STP-SETAPAK BR",{"id":2578,"slug":2579,"title":2580,"location":13,"raw_job_location_address_addressLocality":1028,"raw_hiringOrganization_logo_url":13,"raw_description":1095},56982,"executive-personal-financial-service-branch-sales-personal-loan-hong-leong-bank-berhad","Executive - Personal Financial Service Branch Sales (Personal Loan)",{"id":2582,"slug":2583,"title":675,"location":13,"raw_job_location_address_addressLocality":1028,"raw_hiringOrganization_logo_url":13,"raw_description":2584},56983,"wealth-executive-hong-leong-bank-berhad-27","If you are looking to excel and make a difference, take a closer look at us… Job Responsibilities: Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets. To actively cross selling Banking\u002FFinancial products. Assess\u002Fevaluate and propose credit applications diligently. Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding. Provide excellent customer service and uphold professionalism to reflect Bank’s image Seek continuous improvement in the following areas to enhance job skills and competencies :- Product knowledge \u002F Selling skills \u002F Market intelligence \u002F Competitor’s check Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance Participate in strong teamwork and working relationship with colleagues at all times What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2586,"slug":2587,"title":2588,"location":13,"raw_job_location_address_addressLocality":2589,"raw_hiringOrganization_logo_url":13,"raw_description":2530},56984,"wealth-executive-sabah-region-hong-leong-bank-berhad","Wealth Executive (Sabah Region)","Sabah",{"id":2591,"slug":2592,"title":2593,"location":13,"raw_job_location_address_addressLocality":2594,"raw_hiringOrganization_logo_url":13,"raw_description":2530},56985,"wealth-executive-sarawak-region-hong-leong-bank-berhad","Wealth Executive (Sarawak Region)","Sarawak",{"id":2596,"slug":2597,"title":2598,"location":13,"raw_job_location_address_addressLocality":2599,"raw_hiringOrganization_logo_url":13,"raw_description":699},56987,"branch-manager-business-channels-klang-valley-3-hong-leong-bank-berhad","Branch Manager - Business Channels (Klang Valley 3)","Selangor",{"id":2601,"slug":2602,"title":49,"location":13,"raw_job_location_address_addressLocality":2603,"raw_hiringOrganization_logo_url":13,"raw_description":935},56999,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad-10","TAI-TAIPING BR",{"id":2605,"slug":2606,"title":186,"location":13,"raw_job_location_address_addressLocality":1037,"raw_hiringOrganization_logo_url":13,"raw_description":2015},57003,"executive-personal-financial-services-auto-loan-sales-hong-leong-bank-berhad-4",{"id":2608,"slug":2609,"title":675,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":677},57004,"wealth-executive-hong-leong-bank-berhad-28",{"id":2611,"slug":2612,"title":2272,"location":13,"raw_job_location_address_addressLocality":2613,"raw_hiringOrganization_logo_url":13,"raw_description":677},57005,"senior-wealth-executive-hong-leong-bank-berhad-3","TDD-TMN DANAU DESA BR",{"id":2615,"slug":2616,"title":186,"location":13,"raw_job_location_address_addressLocality":1037,"raw_hiringOrganization_logo_url":13,"raw_description":1038},57006,"executive-personal-financial-services-auto-loan-sales-hong-leong-bank-berhad-5",{"id":2618,"slug":2619,"title":2620,"location":13,"raw_job_location_address_addressLocality":2621,"raw_hiringOrganization_logo_url":13,"raw_description":2622},57008,"executive-personal-financial-services-branch-sales-auto-loans-hong-leong-bank-berhad","Executive - Personal Financial Services Branch Sales (Auto Loans)","TMD-HP CENTRE TAMAN MIDAH","If you are looking to excel and make a difference, take a closer look at us… . About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2624,"slug":2625,"title":697,"location":13,"raw_job_location_address_addressLocality":2626,"raw_hiringOrganization_logo_url":13,"raw_description":699},57009,"manager-business-channels-branch-hong-leong-bank-berhad-4","TEQ - Taman Equine BR",{"id":2628,"slug":2629,"title":186,"location":13,"raw_job_location_address_addressLocality":2621,"raw_hiringOrganization_logo_url":13,"raw_description":948},57010,"executive-personal-financial-services-auto-loan-sales-hong-leong-bank-berhad-6",{"id":2631,"slug":2632,"title":1093,"location":13,"raw_job_location_address_addressLocality":2633,"raw_hiringOrganization_logo_url":13,"raw_description":1095},57011,"assistant-manager-personal-financial-services-branch-sales-personal-loan-hong-leong-bank-berhad-2","TMD-TAMAN MIDAH BR",{"id":2635,"slug":2636,"title":675,"location":13,"raw_job_location_address_addressLocality":2637,"raw_hiringOrganization_logo_url":13,"raw_description":987},57012,"wealth-executive-hong-leong-bank-berhad-29","TGK-TANGKAK BR",{"id":2639,"slug":2640,"title":49,"location":13,"raw_job_location_address_addressLocality":2641,"raw_hiringOrganization_logo_url":13,"raw_description":1007},57013,"executive-business-channels-community-deposit-specialist-hong-leong-bank-berhad-11","TPA-TAMAN PUTRA BR",{"id":2643,"slug":2644,"title":675,"location":13,"raw_job_location_address_addressLocality":2641,"raw_hiringOrganization_logo_url":13,"raw_description":677},57014,"wealth-executive-hong-leong-bank-berhad-30",{"id":2646,"slug":2647,"title":12,"location":13,"raw_job_location_address_addressLocality":2641,"raw_hiringOrganization_logo_url":13,"raw_description":1002},57015,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-27",{"id":2649,"slug":2650,"title":675,"location":13,"raw_job_location_address_addressLocality":2633,"raw_hiringOrganization_logo_url":13,"raw_description":2651},57016,"wealth-executive-hong-leong-bank-berhad-31","If you are looking to excel and make a difference, take a closer look at us… We are seeking talents who have the passion to interact and build long-term relationship to increase \"Share of Wallet\" of clients. Strong sales and wealth product knowledge, good interpersonal skills and professionalism are key for this role. What’s in it for you: Benefit from a strong culture of collaboration by learning from leaders and subject matter experts to drive change and impact in banking; Opportunity to fast track your career in Wealth Management. Your Roles & Responsibilities: Solicit customers for Deposits, Insurance and Investment Products within BNMs Responsible Lending Guidelines and other products as and when required by the Management; Complete cold calling for all related leads assigned and to increase acquisition through high leads conversion rate; Source and develop new customer leads through existing customer’s referrals; Handling Account Opening process including Debit Card issuance of acquired customers; Account maintenance after account opening (CASA, FD) to ensure accurate customer information is captured in system; Facilitate HL Connect for new account opened to increase penetration rate HL Connect; Cross selling other banking products as and when opportunity arises to increase customers’ stickiness with HLB; Exhibit high professionalism and competency when interacting with customers; Comply with bank’s relevant internal policies, SOPs, sales compliance and statutory requirement in relation FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance; To maintain and uphold service standards set by the Bank at all times. Who are we looking out for: Candidate must possess at least a Diploma or Degree in any field i.e. Banking \u002F Accounting & Finance \u002F Economics \u002F Marketing \u002F Business Studies; Possessing the follow licenses will be an advantage: PCE (Life); PCE (General); CIELI; FIMM\u002FFMUTM; IPPC; Passion for success and keen to work in a sales-driven environment; Good track record and knowledge of wealth products i.e. Unit Trust, Bancassurance, Structured Products, Dual Currency Investments; Good inter-personal and communication skills. Mandarin speaking is an added advantage Other factors for consideration during interview process include examples of Driving for results; Consistency in performance; Seeking win-win relationships; Demonstrating courage and humility; Taking ownership and make things happen. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2653,"slug":2654,"title":675,"location":13,"raw_job_location_address_addressLocality":2641,"raw_hiringOrganization_logo_url":13,"raw_description":1286},57017,"wealth-executive-hong-leong-bank-berhad-32",{"id":2656,"slug":2657,"title":2175,"location":13,"raw_job_location_address_addressLocality":1040,"raw_hiringOrganization_logo_url":13,"raw_description":1132},57018,"senior-executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-4",{"id":2659,"slug":2660,"title":675,"location":13,"raw_job_location_address_addressLocality":2661,"raw_hiringOrganization_logo_url":13,"raw_description":677},57019,"wealth-executive-hong-leong-bank-berhad-33","TPJ-Taman Puncak Jalil BR",{"id":2663,"slug":2664,"title":675,"location":13,"raw_job_location_address_addressLocality":1058,"raw_hiringOrganization_logo_url":13,"raw_description":677},57020,"wealth-executive-hong-leong-bank-berhad-34",{"id":2666,"slug":2667,"title":12,"location":13,"raw_job_location_address_addressLocality":2668,"raw_hiringOrganization_logo_url":13,"raw_description":640},57021,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-28","TTI-TAMAN TAMPOI INDAH BR",{"id":2670,"slug":2671,"title":12,"location":13,"raw_job_location_address_addressLocality":2672,"raw_hiringOrganization_logo_url":13,"raw_description":2673},57022,"executive-business-channels-operations-amp-customer-service-hong-leong-bank-berhad-29","TWU-TAWAU BR","If you are looking to excel and make a difference, take a closer look at us… The Business Channels Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling. Additionally you will also be the first point of contact to recommend Bank’s products and services to customers and be responsible for high levels of Customer service and seamless transactions. Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads\u002Fother devices (if applicable to branch) for customer service\u002F cross selling; Assist in calling up customers for service \u002F sales interactions; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; Over-ride transactions as per Bank defined transaction limits; Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier); Comply with staff rotation guidelines through inter-branch\u002Fregion transfer as part of operational risk mitigation; Observe and comply with the Bank’s Code of Conduct & Ethics; Other Responsibilities Maintain confidentiality of customers and Bank’s information in a responsible manner; Keep a clean, organized work area and maintain a professional appearance; Attend all trainings as applicable including e-learning\u002FWorkday; Filing of reports;. Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc; Carry out other duties as assigned periodically. Requirements Education\u002FQualification Malaysian citizen Fresh graduates or candidates with relevant work experience are welcome to apply Experience Related working experience in financial institution or related field Possess customer interaction \u002F cash handling \u002F transaction processing \u002F sales experience Special Skills Basic banking knowledge High level of integrity and accountability Excellent service mindset and communication skills and cross selling skills Professional appearance and courtesy Certification\u002FLicensing Requirements (optional) FIMM \u002F UT license PCE & TBE license About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2675,"slug":2676,"title":2677,"location":13,"raw_job_location_address_addressLocality":2678,"raw_hiringOrganization_logo_url":13,"raw_description":699},57023,"branch-manager-business-channels-klang-valley-hong-leong-bank-berhad","Branch Manager - Business Channels (Klang Valley)","TST-TAMAN SRI TANMING BR",{"id":2680,"slug":2681,"title":675,"location":13,"raw_job_location_address_addressLocality":2682,"raw_hiringOrganization_logo_url":13,"raw_description":677},57024,"wealth-executive-hong-leong-bank-berhad-35","UKP-Ukay Perdana Branch",{"id":2684,"slug":2685,"title":1943,"location":13,"raw_job_location_address_addressLocality":1062,"raw_hiringOrganization_logo_url":13,"raw_description":2686},57025,"manager-business-amp-corporate-banking-account-relationship-hong-leong-bank-berhad-5","If you are looking to excel and make a difference, take a closer look at us… Job responsibilities Acquire new account relationships. Manage a portfolio of existing Commercial Banking Account relationship in order to grow both funded income and non–funded income. Manage a portfolio of accounts in order to provide value – added banking advice and customized financial solutions in order to optimize revenue generation from the portfolio. Write credit applications for new account acquisition and ensure timely review and renewal of existing accounts. Ensure acceptable asset quality of existing portfolio by being pro-active and up-to-date in terms of market intelligence in relation to accounts and industry of portfolio managed. Work closely with product partners including Trade Services, Global Markets, and Deposit & Liability Management in order to meet financial and banking requirements of clients in a wholesome manner. Ensure that banking facilities offered to clients are structured in compliance with credit lending policies. Ensure that key risks of cases are adequately addressed by in CAs before submission to Wholesale Credit To preserve the assets quality of the bank at all times To monitor and encourage utilization of existing facilities under the portfolio in order to increase revenue. Close follow through with clients on to ensure acceptance of the Bank’s facilities and subsequent drawdown. 1. Account Prospecting Identifying and contacting prospects Evaluating prospects financing needs Assessing and putting up Credit Applications to Wholesale Credit Preparing and following up of acceptance of offer 2. Account Management Monitoring utilization Processing ad-hoc requests Processing requests for additional facilities Reviewing annually or periodically borrower’s facilities Keep in contact with Customers e.g. through site visitations etc Exploring cross-selling opportunities 3. Others Meeting business targets set via KRA Submitting timely management reports to HO Providing hands-on training and guidance to subordinates (if any) Requirements At least 2-3 years experience in commercial loan\u002Fsales Degree in Finance \u002F Economics or equivalent Credit writing skills (added advantage) About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.",{"id":2688,"slug":2689,"title":385,"location":13,"raw_job_location_address_addressLocality":1062,"raw_hiringOrganization_logo_url":13,"raw_description":2164},57027,"manager-business-channels-customer-service-amp-operations-hong-leong-bank-berhad-4"]