[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-senior-analyst-it-information-security2906-allianz-insurance-en-in":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":12,"featured_until":7,"is_active":13,"deactivated_at":7,"is_enriched":13,"processed_job_posting_json":14,"processed_latitude":67,"processed_longitude":68,"processed_employment_types":69,"processed_working_hours":70,"processed_working_hours_labels":72,"processed_home_office":73,"processed_salary_min":64,"processed_salary_max":65,"processed_salary_currency":61,"processed_salary_source":74,"processed_benefits":75,"processed_benefits_labels":79,"processed_industry":80,"processed_skills":7,"processed_job_location":81,"processed_full_address_gmaps":83,"processed_street_gmaps":85,"processed_city_gmaps":87,"processed_postal_code_gmaps":88,"processed_country_gmaps":90,"processed_country_iso_code_gmaps":92,"full_description":17,"formatted_description":93,"processed_employment_types_labels":36,"processed_home_office_labels":34,"processed_industry_labels":38,"processed_it_skills":94,"processed_it_skills_labels":97,"processed_soft_skills":98,"processed_soft_skills_labels":100,"processed_job_expertise_skills":101,"processed_job_expertise_skills_labels":102,"processed_language_requirements":103,"processed_total_experience_years":96,"processed_professional_field":110,"processed_professional_field_labels":112,"processed_leadership_role":12,"processed_date_posted":20,"raw_job_url":113,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":114,"canonical_industry_label":115,"max_cpc":116,"actual_cpc":7},81834,"senior-analyst-it-information-security2906-allianz-insurance","Senior Analyst IT & Information Security_2906",null,{"name":9,"slug":10,"logo_url":11},"Allianz Insurance","allianz-insurance","https:\u002F\u002Fcdn.phenompeople.com\u002FCareerConnectResources\u002FAISAIPGB\u002Fimages\u002FHeader-1706868786965.svg",false,true,{"@context":15,"@type":16,"title":6,"description":17,"hiringOrganization":18,"datePosted":20,"validThrough":21,"jobLocation":22,"jobLocationType":34,"employmentType":35,"industry":37,"skills":39,"baseSalary":59},"https:\u002F\u002Fschema.org\u002F","JobPosting","\u003Cp>\u003Cspan style=\"font-size: 11.0pt; line-height: 115%; font-family: Calibri, sans-serif;\">The Support Engineer is responsible for supporting administrative and operational tasks, ensuring seamless daily operations and exemplary customer service. This role requires close collaboration with the Workplace Manager. By effectively managing schedules, monitoring service metrics, and facilitating communication, the Support Engineer aims to contribute to continuous service improvement and enhance workplace efficiency and satisfaction for all stakeholders.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp style=\"margin: 0.0in; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">Duties and responsibilities\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0.0in; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\"> \u003C\u002Fp>\u003Cul style=\"margin-bottom: 0.0in; margin-top: 0.0px;\" type=\"disc\">\u003Cli style=\"line-height: 12.0pt; background-color: white; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 10.0pt; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Excellent verbal and written communication skills to facilitate interactions with stakeholders and prepare clear, concise reports and updates. \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 12.0pt; background-color: white; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 10.0pt; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Knowledge in relevant technologies and tools used in workplace management, including familiarity with software applications for scheduling, reporting, and communication.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 12.0pt; background-color: white; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 10.0pt; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Understanding of administrative and operational processes within the organization, including knowledge of best practices for customer service and incident management.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 12.0pt; background-color: white; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 10.0pt; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Ability to collect, analyse, and interpret service data to support decision-making and identify opportunities for improvement.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 12.0pt; background-color: white; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 10.0pt; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Strong analytical skills to troubleshoot issues, suggest solutions, and implement improvements effectively.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 12.0pt; background-color: white; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 10.0pt; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Ability to work closely with the Workplace Manager and other team members, fostering a collaborative environment.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 12.0pt; background-color: white; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 10.0pt; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Experience with scheduling and calendar management tools (e.g., Microsoft Outlook, Google Calendar).\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 12.0pt; background-color: white; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 10.0pt; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Competence in using reporting and data analysis software (e.g., Excel, Power BI).\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 12.0pt; background-color: white; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 10.0pt; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Familiarity with incident tracking and management platforms (e.g., ServiceNow, Jira) to monitor and resolve issues efficiently\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 12.0pt; background-color: white; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 10.0pt; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">General understanding of IT infrastructure and systems to assist in troubleshooting technical issues.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 12.0pt; background-color: white; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 10.0pt; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Bachelor’s degree in information technology, Computer Science, or a related field, OR equivalent experience.\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"line-height: 12pt;background-color: white;margin-top: 0in;margin-right: 0in;margin-bottom: 10pt;font-size: 11pt;font-family: Calibri, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"line-height: 12pt;background-color: white;margin-top: 0in;margin-right: 0in;margin-bottom: 10pt;font-size: 11pt;font-family: Calibri, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"line-height: 12pt;background-color: white;margin-top: 0in;margin-right: 0in;margin-bottom: 10pt;font-size: 11pt;font-family: Calibri, sans-serif;\"> \u003C\u002Fp> \u003Cp>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. \u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. \u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. \u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>Great to have you on board\u003Cstrong>.\u003C\u002Fstrong> \u003Cstrong>Let's care for tomorrow.\u003C\u002Fstrong>\u003C\u002Fp>",{"@type":19,"name":9},"Organization","2026-10-07","2027-10-07",[23],{"@type":24,"address":25,"geo":30},"Place",{"@type":26,"addressLocality":27,"addressCountry":28,"addressRegion":29},"PostalAddress","Thiruvananthapuram","IN","Keralam",{"@type":31,"latitude":32,"longitude":33},"GeoCoordinates",8.5456346,76.8797819,"ONSITE",[36],"PERMANENT",[38],"Insurance and Asset Management",[40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58],"Microsoft Outlook","Google Calendar","Excel","Power BI","ServiceNow","Jira","IT Infrastructure","Verbal Communication","Written Communication","Analytical Thinking","Collaboration","Customer Service","Problem Solving","Administrative Processes","Operational Processes","Incident Management","Data Analysis","Scheduling","Reporting",{"@type":60,"currency":61,"value":62},"MonetaryAmount","EUR",{"@type":63,"minValue":64,"maxValue":65,"unitText":66},"QuantitativeValue",45000,65000,"YEAR",[32],[33],"permanent",[71],"FULL_TIME",[71],"onsite","estimated",[76,77,78],"Inclusive workplace","Equal opportunities","Culture grounded in integrity, fairness, inclusion and trust",[76,77,78],"insurance and asset management",[82],"allianz, india",[84],"9,10,11 Floors, Technopark, Embassy Taurus Building, 8, inside Technopark Phase III Main Road, Phase III, Kulathoor, Thiruvananthapuram, Keralam 695583, Indien",[86],"Technopark Phase III Main Road 8",[27],[89],"695583",[91],"Indien",[28],"The Support Engineer is responsible for supporting administrative and operational tasks, ensuring seamless daily operations and exemplary customer service. This role requires close collaboration with the Workplace Manager. By effectively managing schedules, monitoring service metrics, and facilitating communication, the Support Engineer aims to contribute to continuous service improvement and enhance workplace efficiency and satisfaction for all stakeholders.\n\n## **Duties and responsibilities**\n\n- Excellent verbal and written communication skills to facilitate interactions with stakeholders and prepare clear, concise reports and updates. \n- Knowledge in relevant technologies and tools used in workplace management, including familiarity with software applications for scheduling, reporting, and communication.\n- Understanding of administrative and operational processes within the organization, including knowledge of best practices for customer service and incident management.\n- Ability to collect, analyse, and interpret service data to support decision-making and identify opportunities for improvement.\n- Strong analytical skills to troubleshoot issues, suggest solutions, and implement improvements effectively.\n- Ability to work closely with the Workplace Manager and other team members, fostering a collaborative environment.\n- Experience with scheduling and calendar management tools (e.g., Microsoft Outlook, Google Calendar).\n- Competence in using reporting and data analysis software (e.g., Excel, Power BI).\n- Familiarity with incident tracking and management platforms (e.g., ServiceNow, Jira) to monitor and resolve issues efficiently\n- General understanding of IT infrastructure and systems to assist in troubleshooting technical issues.\n- Bachelor’s degree in information technology, Computer Science, or a related field, OR equivalent experience.\n\nAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. \n\nAt Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. \n\nWe therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. \n\nGreat to have you on board**.** **Let's care for tomorrow.**",{"jira":95,"excel":95,"power bi":95,"servicenow":95,"google calendar":95,"it infrastructure":96,"microsoft outlook":95},3,2,[40,41,42,43,44,45,46],{"verbal communication":99,"written communication":99,"analytical thinking":99,"collaboration":99,"customer service":99,"problem solving":99},4,[47,48,49,50,51,52],{"reporting":95,"scheduling":95,"data analysis":95,"incident management":95,"operational processes":95,"administrative processes":95},[53,54,55,56,57,58],{"detected_language_jobad":104,"required":105},"en",[106],[107],{"language":108,"level":109},"ENGLISH","C1",[111],"Information and Communications Technology Service Managers",[111],"https:\u002F\u002Fcareers.allianz.com\u002Fglobal\u002Fen\u002Fjob\u002F107220\u002Fsenior-analyst-it-information-security-2906","insurance","Insurance",1]