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| India Office","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Consolidation & Planning Technology team is responsible for the configuration, development and maintenance of the solutions that underpin Group financial reporting at Prudential, in addition to selected Local Business Unit reporting. These solutions deliver financial results across multiple accounting bases, serving 1,000 users in 25 countries across Asia, Africa and the UK. In addition to managing a continuous pipeline of business-driven enhancements, the team plays a key role in delivering strategic projects and providing subject matter expertise for initiatives impacting financial reporting systems. Key Responsibilities Manage all development and configuration changes to OneStream, Anaplan, related data integrations and some elements of the infrastructure. Liaise closely with Finance stakeholders regarding the requirements & design of BAU changes, the chart of accounts, and management of the development pipeline. Liaise closely with other Technology teams such as Cloud Engineers, DBAs and Network Operations. Lead \u002F drive projects that directly impact the Consolidation & Planning solutions. Examples include upgrades, delivery of solutions for new use-cases, design \u002F development \u002F implementation of enhanced processes. Provide subject matter expertise for projects that indirectly impact the Consolidation & Planning solutions. Examples include new source systems, data exports to Workiva, PowerBI or other data receivers. Provide guidance to the Operational Support team regarding complex issues and queries related to the Consolidation & Planning solutions. Adhere to appropriate change management processes & controls and maintain associated documentation and evidence for audit purposes. Participate in SOX and audit reviews, including the delivery of process walkthroughs and provision of evidence to auditors. Undertake OneStream software installation, configuration, patching and upgrades. Manage the multiple applications across environments, including the creation & deletion of applications and database tables. Implement changes to IP whitelisting and server configuration (such as disk space) via Terraform. Assist the incident management process. Core Competences Required Essential: Extensive experience of EPM systems development within OneStream, Anaplan or Oracle (HFM, Hyperion Planning, Oracle Cloud EPM), including rules, metadata, security model, workflows, dashboards, forms & reports. Good understanding \u002F experience of some of the following technical skills: VBA or vb.net Data integration (including flat files, APIs, PowerShell scripts) Infrastructure, including Azure Cloud Terraform, Git, GitHub SQL. Other skills \u002F experience: Large EPM solutions, including complex rules, driver-based planning & forecasting, what-if scenario modelling. Operating in a tightly controlled environment - working closely with audit (both internal and external) and ideally with a good understanding of SOX requirements. Managing the change management process and maintaining appropriate governance. Understanding and practical experience of finance processes and terminology, to enable in-depth discussions with Finance stakeholders. Accounting qualification an advantage. Ability to build strong relationships across the business, especially with key stakeholders in Finance, Technology, Information Security and Audit. Pro-active and self-sufficient, taking full ownership for work and demonstrating the ability to drive forward discussions, co-ordinate activities, make judgements and take decisions. Methodical and well organized, with a close attention to detail and high degree of accuracy. Team player who willingly offers help to colleagues. Clear written and verbal communication. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":100,"slug":101,"title":102,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":700},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Roles & Responsibilities:  Workday HCM Services Leadership Own the operating rhythm and service performance of the Workday HCM functional service, leading the team to manage request fulfilment, incident resolution, problem management, maintenance, release readiness, and continuous improvement. The ideal candidate should be able to establish clear ownership, service expectations, escalation paths, and performance reporting. Demand Shaping & Delivery Planning Partner with Process Owners, COEs, LBUs, and governance leads to clarify demand, assess functional and operational impacts, provide delivery estimates and dependencies, and convert approved priorities into executable delivery and release plans. Functional Solution Integrity & Oversight Provide functional leadership across Core HCM modules and the wider Workday HCM portfolio. Review proposed configurations and detailed designs to confirm that solutions are supportable, scalable, standardised, secure, and consistent with enterprise architecture and Workday design principles. Escalate material design decisions to the Solution Architect and relevant governance forums. End-to-End Solution Delivery Lead delivery of Workday HCM enhancements and initiatives from approved demand and detailed design through configuration, testing, deployment, hypercare, and transition to steady-state support. Ensure delivery remains aligned to agreed scope, design guardrails, priorities, quality standards, and business outcomes. Quality Assurance Direct and assure the quality of Workday configuration and functional deliverables from the team. Ensure peer review, configuration traceability, design-to-build alignment, and completion of required artefacts including configuration workbooks, test evidence, deployment plans, and change records. Own and scale automated testing for myHR — establishing a governed test-data library and automated regression coverage to reduce manual testing effort and post-deployment defects, and to improve release readiness and speed. Service Operations & Issue Resolution Oversee investigation and resolution of complex Workday issues, coordinating functional, integration, security, data, and technology teams as required. Drive root-cause analysis, corrective actions, knowledge capture, and preventative improvements for recurring or high-impact issues. Controls, Risk & Audit Readiness Ensure delivery and support activities comply with HR technology governance, security, privacy, risk, change-management, and audit requirements. Maintain complete and current evidence for approvals, access, testing, deployments, production changes, and operational controls. . Stakeholder & Partner Management Align HR and Technology stakeholders on delivery status, service performance, risks, decisions, dependencies, and recovery actions. Manage delivery commitments with internal teams and external partners, challenge constructively when quality or timelines are at risk, and maintain transparent communications. Workday Releases & Continuous Improvement Assess Workday releases, product enhancements, and service trends with functional leads and stakeholders. Prioritise relevant opportunities, coordinate release impact assessment and regression testing, and deliver improvements that enhance user experience, process efficiency, resilience, and platform value. AI & Agentic Capability Enablement Assess, prioritise and embed Workday AI and agentic capabilities into HCM processes where there is a proven use case and data readiness, layering AI onto a stable, integrated Workday foundation rather than automating for its own sake. Partner with Group People Analytics and Group Technology to ensure use cases sit on trusted, governed data, and support the AI-enabled HR service delivery model (e.g. AskHR \u002F HRSD) so that agentic actions triage, route and resolve within defined process guardrails and controls. Team Leadership & Capability Building Build a cross-skilled, resilient team by deliberately reducing single-points-of-failure and key-person dependency across Workday HCM modules — establishing primary\u002F back-up coverage, cross-module rotation, and documented knowledge assets so work can be reallocated flexibly without service disruption. Coach the team to operate as trusted advisors rather than order-takers — probing the underlying business need, proposing standardised and scalable options, and constructively challenging requests that add complexity or deviate from design principles. Performance & Value Management Define and monitor delivery and service measures across demand throughput, delivery predictability, defects, incidents, resolution, release quality, stakeholder outcomes, and improvement benefits. Use evidence and lessons learned to focus resources and improve performance Qualifications:  Overall 15+ years of experience in HR technology, HRIS delivery, Workday consulting, enterprise applications, or a comparable role, including leadership in complex, multi-country environments. Deep functional knowledge of Workday Core HCM and working expertise across multiple modules such as Absence, Time Tracking, Compensation and Advanced Compensation, Benefits, Recruiting, Talent, Performance, Succession, Learning, and Workforce Planning. Experience in leading Workday delivery from requirements and design through configuration, testing, deployment, stabilisation, and transition to support. Strong understanding of Workday foundations including organisations, staffing models, job and skills architecture, business processes, security, reporting, data, integrations, and tenant management dependencies. Proven service-delivery capability in leading teams to manage Workday service delivery, across incident, request, problem, change, release, knowledge, and continuous-improvement practices in an enterprise environment. Experience in establishing delivery controls, documentation standards, test governance, release readiness, operational metrics, and audit evidence. Ability to translate business priorities and solution designs into executable plans, manage competing demands, and make clear risk-based recommendations. Strong analytical and problem-solving skills, with the ability to lead root-cause analysis and communicate complex functional and technical matters to technical and non-technical audiences. Demonstrated people leadership, coaching, partner management, and influencing skills across geographies, cultures, and cross-functional teams. Experience in Agile, Kaizen, or other iterative and continuous-improvement delivery environments. Practical experience embedding AI, agentic and automation capabilities (e.g. Workday AI features, automated testing) within an enterprise HRIS, including working familiarity with AI governance, data quality, and responsible-AI controls.   Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":46,"slug":47,"title":48,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":702},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Position Title: Senior Analyst-Products Division: Africa Regional Hub (ARH) Function: ARH Actuarial Immediate Supervisor’s Position Title: Manager -Products Location: Bengaluru, India Role Purpose: The purpose of this role is to support the Africa actuarial products team in delivery of products for five Africa business units. Key responsibilities include development and review of pricing models, performing pricing and profit testing and supporting in the development and review of product collaterals to support internal and regulatory approvals. Key Accountabilities and Performance Measures Impacted: Key Accountabilities Performance measures Review and maintenance of actuarial pricing models Sense-check and validate proposed actuarial pricing bases Review and validate pricing model outputs (premium rates, surrender values, financial metrics) Review customer facing documents and PSDs Completion of reviews for all products assigned within agreed timelines Development and documentation of actuarial pricing models, and proposing appropriate pricing methodologies as necessary Producing premium rates, surrender values, paid-up values and other product related customer outputs Producing required product financial metrics and performing sensitivity testing Preparing materials and making presentations to different stakeholders Preparation of pricing reports for regulatory filing Completion of customer facing materials and PSDs Delivery of assigned LBUs products and accompanying collateral within agreed timelines Core requirements: Brief description of any technical skills or qualifications required Degree in Actuarial Science or other appropriate degree. A minimum of 5 years’ experience in actuarial function, 3 of which must be in pricing role. Associate qualification from a recognised actuarial professional body. Proficiency in Excel and Visual Basic Applications Excellent stakeholder management skills Effective communicator Preferable skills: Brief description of any technical skills or qualifications preferred Experience in product development Excellent problem-solving skills with a meticulous and methodical approach Good business acumen Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":68,"slug":69,"title":70,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":704},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Position Title: Manager Division: Africa Regional Hub (ARH) Function: ARH Actuarial Immediate Supervisor’s Position Title: Africa Actuarial VCC Team Lead Location: Bengaluru, India Role Purpose: This role will take ownership and lead the execution of Pru Africa’s product roadmap. The role will work closely with the Regional Senior Manager-Products to ensure products are delivered according to agreed plans to support achievement of Africa’s financial targets Key Accountabilities and Performance Measures Impacted: Key Accountabilities Performance measures Lead, contribute to and oversee execution of product development roadmap Contribute to the build, challenge and enhancement of product proposals to deliver value to Prudential Africa’s customers and to achieve Prudential Africa’s VNB targets Work closely with and manage key stakeholders effectively for the achievement of the product roadmap Development of robust product propositions resulting in development of competitive and profitable products Execution of agreed product roadmap within the agreed timelines Manage the development, documentation, review and maintenance of actuarial pricing models Review and sign off on pricing model output (premium rates, surrender values, financial metrics) Oversee completion of and review product collaterals and PSDs Ensure timely completion of all agreed product pricing initiatives including requisite materials for internal and regulatory approvals Managing the junior product resource Participate in the upskilling of Pru Africa’s local product resources undefined Evidence of coaching and mentoring of junior and LBU team members Core requirements: Brief description of any technical skills or qualifications required University graduate in Actuarial Science Qualified or nearly qualified actuary At least 8 years of experience in a life actuarial function or consultancy, 5 of which must be in a product development role. Experience in actuarial principles and methodologies, with demonstrable experience in pricing and profit testing. Experience in directly managing small teams Strong analytical and problem-solving skills with a meticulous and methodical approach Ability to communicate clearly and concisely using an approach appropriate to the receiving stakeholders Ability to work independently, manage multiple priorities and peak workload periods effectively Good business acumen Preferable skills: Brief description of any technical skills or qualifications preferred Experience with different types of life and health insurance products Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":83,"slug":84,"title":85,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":706},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Position Title: Senior Analyst Division: Africa Regional Hub (ARH) Function: ARH Actuarial Immediate Supervisor’s Position Title: Africa Prophet Lead Location: Bengaluru, India Role Purpose: The purpose of this role is to support the Africa actuarial teams on Prophet modelling for the five Africa business units. The role will include responsibilities for enhancing reporting methodologies (IFRS17, EV, local statutory basis) in Prophet, and coding of new products in Prophet. The role will involve coordination and working together with the business units to understand product features and reporting methodologies and to share outputs and explain results. In addition, the role holder will be responsible for supporting complex reporting processes under IFRS 17, Embedded Value (EV) and regulatory frameworks. Key Accountabilities and Performance Measures Impacted: Key Accountabilities Performance measures Support in management of all Africa Prophet models. Working closely with Africa Prophet Lead to align on 2026 priorities and leading the execution of these priorities. Some examples include enhancements on EV variances calculations, moving from EEV reporting to TEV etc. Execution of 2026 Prophet priorities End to end coding of new products into Prophet. This also includes supporting on validation and sign-off of the new products. Model documentation in line with code changes or new products and\u002For metrics coded Ensure timely completion of coding of all agreed newly launched products in Prophet including validation checks, quantification of impacts and documentation of modelling approaches Supporting various stakeholders with Prophet queries Supporting business units with Prophet runs and production of reporting outputs Supporting the pricing teams in production of IFRS17 metrics using Prophet for new\u002Frepriced products as\u002Fwhen required On the job upskilling of BU actuarial resources on Prophet Resolution of all Prophet related queries and engaging various stakeholders to explain methodology\u002Foutput Timely production of reporting metrics and explaining of results Core requirements: Brief description of any technical skills or qualifications required University graduate in Actuarial Science Strong Prophet skills At least 5 years of relevant experience in life insurance industry Experience in actuarial principles and methodologies Strong analytical and problem-solving skills with attention to detail Proficient in English Strong communication skills and stakeholder management abilities Ability to work independently, manage multiple priorities and peak workload periods effectively Preferable skills: Brief description of any technical skills or qualifications preferred Experience in Group financial reporting within a multinational organisation Experience in IFRS 17 and EV knowledge is an advantage Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":10,"slug":11,"title":12,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":708},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Position Title: Senior Manager Division: Africa Regional Hub (ARH) Function: ARH Actuarial Immediate Supervisor’s Position Title: Africa Actuarial VCC Team Lead Location: Bengaluru, India Role Purpose: The purpose of this role is to act as the overall owner of the Prophet models for the five Africa business units. The role will include responsibilities for enhancing reporting methodologies (IFRS17, EV, local statutory basis) in Prophet, and validation\u002Fsign-off of coding of new products in Prophet. The role will directly manage one junior Prophet resource. In addition, the role holder will be responsible for supporting complex reporting processes under IFRS 17, Embedded Value (EV) and regulatory frameworks, coordinating with multiple actuarial stakeholders in both the Africa business units and the Africa regional team. Key Accountabilities and Performance Measures Impacted: Key Accountabilities Performance measures End-to-end management of all Africa Prophet models. Working closely with Africa Chief Actuary and Africa Actuarial VCC Team Lead to align on 2026 priorities and leading the execution of these priorities. Some examples include enhancements on EV variances calculations, moving from EEV reporting to TEV etc. Resolution of all Prophet related queries and engaging various stakeholders to explain methodology and output Execution of 2026 Prophet priorities Managing the coding\u002Fvalidation\u002Fsign-off of new products into Prophet with the support of the junior Prophet resource Model governance, documentation and compliance Ensure timely completion of all agreed newly launched products into Prophet including validation checks, quantification of impacts and documentation of modelling approaches Managing the junior Prophet resource and upskilling him\u002Fher on Prophet Upskilling of BU actuarial resources on Prophet Building a high-performance culture in a collaborative environment Core requirements: Brief description of any technical skills or qualifications required University graduate in Actuarial Science Qualified or nearly qualified actuary Strong Prophet modelling skills with minimum of 8 years in Prophet modelling experience At least 10 years of relevant experience in life insurance industry Experience in actuarial principles and methodologies, with demonstrable experience in Embedded Value and IFRS 17 reporting Experience in directly managing small teams Strong analytical and problem-solving skills with attention to detail Proficient in English Strong communication skills and stakeholder management abilities Ability to work independently, manage multiple priorities and peak workload periods effectively Preferable skills: Brief description of any technical skills or qualifications preferred Experience in Group financial reporting within a multinational organisation Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":710,"slug":711,"title":712,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":713},62779,"analyst-vcc-business-management-ptsi-prudential-technology-and-services-india-private-limited","Analyst - VCC Business Management","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. This role will be responsible for supporting the measurement and enhancement of the Value Creation Center's (VCC) performance. Key activities involve tracking the benefits and outcomes of VCC initiatives, ensuring alignment with organizational goals and objectives. The incumbent will provide critical insights and analysis to support decision-making processes and drive continuous improvement within the VCC. Key Responsibilities Performance Management Oversee measurement and enhancement of VCC's performance. Develop and implement VCC performance management processes to support the achievement of VCC objectives ensuring alignment to Group strategy and goals. Overwatch on performance standards, work with Performance management lead to ensure each initiated transition defines SLAs and KPIs that meets the overall VCC performance standards Establish regular cadence with key stakeholders Support in Designing and implementing incentive programs to drive performance and productivity improvement Performance Dashboards and Reporting Build and maintain the VCC performance dashboards that shall be released regularly to VCC management team and functional areas to aid in proactive risk management and decision making Analyse business performance data, identify trends and areas for improvement in the VCC service delivery and operations Proactively identify, manage and resolve risks and issues in the identified performance measures for the VCC and per function Manage the release of VCC regular reports to key VCC stakeholders within the VCC organization and Center and LBUs Benefit Tracking Develop and implement frameworks including appropriate governance mechanisms for tracking benefits and outcomes of VCC initiatives. Manage collection, and maintain accurate VCC database for HC, costs and target benefits Monitor and regularly report the benefits including variances, triggering necessary management actions Support VCC stakeholders on developing business cases aligning to Group strategy Qualifications Experience: Minimum of 3 years of experience in a business performance management, data management, portfolio or project management role. Education: Bachelor’s degree in Business, Management, or a related field. Proven experience in portfolio or project management with exposure in a shared services environment. Skills: Reporting capability and Data-driven problem solving and decision making skills Adaptability by thriving in a fast-paced (shared site\u002Fservice) environment. Strong analytical skills with the ability to connect interrelated elements to help in the overall planning to interpret data and report on customer metrics\u002Fhealth and make informed decisions. Customer-focused with a proven track record of managing and nurturing client relationships and strong understanding of customer success principles, best practices, and performance metrics. Excellent communication and interpersonal skills with the ability to build relationships at all levels of an organization Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":715,"slug":716,"title":717,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":718},62785,"phi-director-core-health-insurance-systems-ptsi-prudential-technology-and-services-india-private-limited","PHI - Director - Core Health Insurance Systems","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented… Director - Core Health Insurance Systems, Information Technology This role requires the candidate to have significant knowledge of health insurance and a demonstrated ability to build technology platforms and solutions to enable our business ambitions. As a Director – Core Health Insurance Systems, your typical week might include the following. Lead strategic design, implementation, management and evolution of Core Health Insurance systems for individual and group health insurance to power business management activities; Collaborate with functions including but not limited to Product & Actuarial, Operations, Compliance, Risk Management and Finance Build deep understanding & knowledge of our business strategy among technology function and leverage this knowledge to deliver core health insurance system implementations. Guide design and development of integrated solutions that meet current and future enterprise business strategy. Ensure adoption and implementation of defined solutions; Provide technical expertise to enable the application design & iteration; Guide system integration plans and review progress; take corrective action timely to course correct implementation. Vendor Partner Management – Lead contract negotiations, licensing, maintenance contracts and service level agreements Implement data driven, experience-led health insurance system implementations spanning new business, underwriting & issuance, policy servicing & claims management. Demonstrate thought & action leadership in systems design & implementation for NB, Claims and Policy Owner Services processes to drive reimagined customer experience & operating efficiency. Lead teams to understand & refine business requirements and convert them into technology implementations considering Functionality, Interoperability, Performance, Scalability, Reliability & Availability Map system linkages across the functions; identify target state capabilities; create a defined roadmap to materialize the same; measure & report process with real impact on business metrics. Power new products launches & modifications to achieve customer and financial KPIs; Oversee component modelling, backend & frontend integration strategy & execution. Collaborate with key technology leaders across front-end platforms, data engineering, solution architecture, Group security integration, and infrastructure teams. Ensure adoption and implementation of defined solutions aligned with solution architecture; Provide oversight to the application design & iteration. Guide teams’ application of design principles that comply with enterprise and solution architecture standards. Ensure that the collaborative nature of capabilities such as design and engineering is coupled with tight governance around non-negotiables like security, availability and performance. Oversee core systems alerting frameworks, exception reviews, logs and events to build a preventive stance towards any site reliability or performance issues. Drive Prevention of Recurrence and lead teams to build Effective monitoring frameworks get feedback from production to increase customer experience at all key touchpoints. Manage and prioritize new transformation projects, ongoing support, and technical debt. You could be the right candidate, if you have Proven experience as a leader in health insurance core insurance systems, with overall insurance experience of atleast 15 years; excellent knowledge of technical architecture of core health insurance systems End-to-end knowledge of health insurance business and processes; deep familiarity with health insurance insurance products and operations processes Demonstrated ability to understand business strategy, target customer experience and drive successful implementation of technology solutions. Built best-in-class technology implementations from scratch, with proven business impact. Thrive in environments that celebrate co-creation and collaboration. High resilience – can manage yourself, your teams and your peers when faced with ambiguity or failure. Have the ability and willingness to be hands-on with strong attention to detail. Can work independently and handle multiple concurrent initiatives. Have excellent organizational, vendor management, negotiation, and prioritization skills. This could be the gig for you if you… Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Can put your functional hats aside and join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team’s contribution output while thinking wing-to-wing across the organization. Location: Bangalore Reporting to: CITO Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":533,"slug":534,"title":535,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":720},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. We are looking for the Capability Lead to drive the execution and harmonization of customer-centric servicing journeys within our global insurance servicing mobile app. This hands-on role is responsible for coordinating and providing requirements, ensuring product consistency across all countries, and delivering localizations that address country specific regulatory, operational, and customer needs. The Capability Lead will also design and deliver data and analytics solutions, ensuring post-launch enhancements are data-driven and rooted in usage analytics. Key Outcomes Operational improvements : Measurable cost savings via automation, reduced turnaround time and fewer errors Customer experience uplift: Improved CSAT\u002FNPS, app ratings and engagement metrics Commercial impact: Revenue generation via upsell, cross-sell, and NPS commercialization Adoption at scale: Harmonized product features and servicing journeys successfully launched and adopted across all markets Responsibilities Requirement Development & Harmonization Coordinate and provide requirements: Collaborate with operations, marketing, legal, compliance, privacy, finance, sales, design, data and technology teams to capture goals, pain points, and regulatory, operational, and customer needs Product harmonization: Ensure requirements and features are consistent and harmonized across all countries, balancing global standards with local adaptations Roadmap Prioritization: Define and prioritize the capability roadmap based on business impact, customer feedback, and market readiness Governance & Quality: Collaborate with local markets to understand operational processes, risks, and regulatory nuances. Ensure adherence to governance standards, manage change requests, and maintain high-quality deliverables throughout the product lifecycle Discovery workshops & interviews: Engage stakeholders to understand workflows, user needs, and market nuances Process mapping: Document current vs. target flows for end-to-end servicing journeys; identify touchpoints and exception paths User story authoring: Write clear, actionable user stories with acceptance criteria and data mappings (front-end ↔ APIs\u002Fback-end) Develop detailed business cases for features including investment needs, financial benefits, RoI and break-even analysis Impact Tracking: Define and monitor OKRs to measure the success, adoption, and value realization of each capability Solutioning & Delivery Design reviews: Align wireframes, prototypes, and user stories with business rules and platform standards; ensure localizations for country specific regulatory, operational, and customer needs are built-in Technical alignment: Validate integration points with APIs, authentication, analytics, and notification services; confirm feasibility with Engineering Configurations: Specify configuration parameters and feature flags; agree deployment prerequisites with technical teams Data & Analytics design: Lead the design and delivery of analytics solutions, dashboards, and data deliverables to support product performance, customer feedback and benefit tracking Cutover planning: Coordinate dependencies, app-store timelines, phased rollouts, and rollback criteria with technical teams Testing & Quality Assurance Daily triage for requirement gathering and UAT: Lead daily sessions to prioritize and resolve issues during requirements gathering and testing phases Test design: Partner with QA to define end-to-end scenarios, edge cases, and functional tests Test data & environments: Ensure representative data and environments for SIT and UAT Defect triage: Prioritize defects by customer impact; drive time-bound fixes. UAT and sign-offs: Orchestrate stakeholder UAT, collect evidence, and secure formal sign-offs App-store readiness: Validate store metadata, screenshots and privacy labels; coordinate phased rollouts Post-launch monitoring: Track app usage, funnel metrics, incident tickets, and consumer complaints; ensure feedback and analytics driven insights drive future app improvements Delivery Coordination Backlog ownership: Maintain a prioritized, dependency-aware backlog; manage scope changes and acceptance criteria Release management: Align to release calendar; ensure all documentation is complete Documentation: Keep requirements, designs, and test artifacts audit-ready Stakeholder Engagement & Strategic Planning Transparent communications: Provide concise status, risk\u002Fissue logs, and readiness checkpoints to business, technology and risk stakeholders Enablement: Coordinate training, FAQs, and support handover for operations and customer-facing teams Strategic and Product documentation: Prepare strategic and product-related documentation including requirements, wireframes, data flows, SOPs, progress updates, presentations for management and steering committees, analytical reports, and other communication assets to support decision-making and stakeholder alignment Requirements 12+ years of industry experience in product ownership\u002Fmanagement role for B2C mobile apps, with at least 5+ years of experience in Life or Health insurance industry Proven experience at delivering large-scale transformation initiatives with significant budgets Strong execution experience across requirements → solutioning → testing → release, with a track record of developing high-quality mobile features at pace Deep familiarity with mobile app ecosystems (iOS\u002FAndroid), app-store processes, governance and analytics Hands-on experience with APIs, authentication, payments\u002Fcollections, notifications, and regulated customer communications Working knowledge of API structures, Mobile\u002FWeb app development, SQL and business intelligence tools Proficiency with following types of tools - product management (Jira\u002FConfluence\u002Fother), wireframing\u002Fprototyping (Figma), product analytics (Google Analytics\u002FMixpanel), SQL and data visualization (Tableau\u002FPowerBI) Expert written and verbal communications skills Flexible to work with a team that is globally distributed Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":722,"slug":723,"title":724,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":726},62787,"executive-business-analyst-ptsi-prudential-technology-and-services-india-private-limited","Executive- Business Analyst","PTSI | Mumbai Office","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented… Business Analyst As a Business Analyst, your typical week might include the following… Manage health & wellness business requirements and implementation in active collaboration with functional representatives. Solicit, develop, and validate business requirement documentation through a clear understanding of ‘Asis’ vs ‘to-be’ process, and document clear acceptance criteria for user stories. Lead brainstorming sessions with key stakeholders so that business requirements and opportunities are accounted for comprehensively while creating delightful experiences. o Develop in-depth understanding of business processes, articulate use-cases, user-stories & requirement documents\u002F change requests for identified features\u002F capabilities for applicable platforms and projects. Perform process impact analysis across various platforms, holding an end-to-end view of user journeys. Design Business Process Flows, Review with Key functional Stakeholders and Obtain signoff. Facilitate discussions, gather feedback, and ensure the proposed improvements align with the business process objectives. Partner functional process owners to support capability vision, strategy & roadmap. Understand business objectives, processes, and products to make educated recommendations. Document business process flow diagrams and review with functional stakeholders. Identify pain points, bottlenecks, redundancies, delays, errors, or any other areas to enhance the process and dig deeper to uncover the root causes of the identified pain points and inefficiencies Check if the current process complies with relevant regulations and industry standards including legal\u002F compliance\u002F data privacy. Use techniques such as flowcharts, BPMN diagrams, or process maps to illustrate the sequence of activities, decision points, inputs, outputs, and the roles involved in applicable business processes d) Undertake iterations in signed-off Business Process Flow, when required, in collaboration with stakeholders to refine and finalize the next version. Manage stakeholder expectation based on current book of work and capacity, collaborate with key business stakeholders to understand business requirements, contribute to the platform technology roadmap & driving day-to-day prioritization of work on capabilities, while collaborating closely with functional users Ensure that acceptance criteria are defined & met; lead testing in collaboration with functional users including jointly preparation & review of test plan, test cases, user acceptance testing. You could be the right candidate if you… Have 2-4 years of total experience with any of these sectors: health insurance, wellness, payments, financial services e-commerce, insurance core systems, insurance tele-sales & customer servicing. At least 3 years’ experience in health insurance is required. Have end-to-end knowledge of health insurance products, operations processes, and technology systems. Can understand high-level processes and can convert them into detailed business requirement documents. Have a proven track record of end-to-end implementation and business outcome delivery of significant insurance systems. You are an expert in designing wireframes, UX flows, customer journey maps, conducting usability testing, interpreting feedback, and incorporating insights into subsequent implementations. Are a true team player. Have the interpersonal skills and proven ability to collaborate & communicate effectively across disciplines such as Technology, Product, Operations, Marketing & Analytics teams to deliver high-impact solutions. Can function as an indispensable member of the team o Are passionate about operating iteratively. Are an effective communicator, can present your strategy and persuade stakeholders while solving user problems creatively and effectively. Able to identify and track the appropriate metrics to assess key processes\u002F capabilities in pursuit of continuous improvement. Have hands-on knowledge of Confluence & JIRA, behavioral analytics platforms, BI tools and SDLC tracking tools. This could be the gig for you if you… Have built best-in-class processes from scratch Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your and your team’s output while thinking wing-to-wing across the organization. Are passionate about leveraging digital tools to transform customer experience. Location: Mumbai Title: Business Analyst, Executive Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":238,"slug":239,"title":240,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":728},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Note: This is a 6-month internship opportunity and conversion to Permanent will be subject to Performance. Role Purpose The HR Trainee will support the Human Resources function in strengthening employee experience, HR Business Partnering support, and driving process excellence across the VCC. The role is designed for a high-potential early-career talent who is keen to build a strong foundation in strategic HR, people analytics, process improvement, employee engagement, and HR governance. Key Responsibilities 1. Employee Experience & Engagement Support employee engagement, onboarding, recognition, and culture initiatives that strengthen a positive employee experience and reinforce the PruWays. Assist in driving PruWay activation programs, culture workshops, employee communications, and campaigns that encourage adoption of PruWay behaviours and PruSteps. Gather and analyse employee feedback, onboarding insights, and engagement data to identify opportunities to improve employee experience and wellbeing. Create employee stories, recognition content, and communication materials that showcase and celebrate employees living the PruWay values 2. HR Business Partner Support Support HRBP execution across employee lifecycle matters including onboarding, employee connects, internal movements, retention actions and engagement follow-ups. Assist in preparing workforce dashboards, org-level trackers, headcount summaries and business review materials. Capture and consolidate employee themes, manager inputs and action items for HRBP follow-through. Participate in HR projects related to organization effectiveness, culture, capability building and employee listening. Assist with research and benchmarking on HR practices, employee experience trends, people policies and talent programs. 3. TA Process Excellence Support standardization of recruitment trackers, interview coordination processes, candidate communication templates and hiring governance documents. Prepare recruitment process dashboards covering funnel status, ageing, SLA adherence and stakeholder follow-ups. Document SOPs, process maps and checklists for key hiring activities to improve consistency and control. Identify process bottlenecks and recommend improvements to improve speed, quality, governance and stakeholder experience. 4. People Analytics & Strategic Projects Analyze HR data across hiring, engagement, attrition, workforce movement and employee lifecycle themes. Prepare charts, dashboards and PowerPoint summaries for HR reviews and leadership discussions. Conduct external and internal research to support HR strategy, benchmarking and continuous improvement initiatives. Support special projects in talent, culture, learning, organization design, workforce planning and HR process transformation. Qualifications & Experience Bachelor’s or Master’s degree in Human Resources, Business Administration or a related field MBA HR students, final-year students or recent graduates (upto 1 year) are preferred. Prior internship exposure in Employee Experience, HR Analytics,Talent Acquisition, HR Projects will be an advantage. Skills & Competencies Builds positive relationships, communicates confidently across teams High attention to detail with the ability to manage multiple priorities. Good analytical mindset and comfort with data, dashboards and reporting. Proficiency in Microsoft Excel, PowerPoint, Word and Microsoft 365 tools. Curiosity, ownership mindset and genuine interest in people, culture and organizational effectiveness. Adapts to change positively and demonstrates solution oriented approach What will YOU get Practical exposure to HRBP work, employee experience, people analytics and HR process excellence. Opportunity to work on strategic HR projects and leadership-ready deliverables. Experience in supporting employee lifecycle initiatives in a regional \u002F global business environment. Mentorship from experienced HR professionals and exposure to business-facing HR priorities. A strong foundation for future roles in HR Business Partnering, Employee Experience, HR Analytics or HR Operations. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":211,"slug":212,"title":213,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":730},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Candidate is to understand LifeAsia application and should be able to enhance and support the application efficiently by doing a proper impact analysis Key Responsibilities: Enhancement and maintenance of Core admin system Work closely with other front-end system application team to ensure end-to-end software lifecycle is robust Ensuring the Applications Management function is aligned with company strategy. Define and document scope changes during the project life cycle. Collaborate with business teams to understand and suggest best & efficient solution to cater to business needs Analyze problems and implement appropriate technical solutions Prepare the technical specification, Maintain and document the changes, Conduct Unit\u002FIntegration testing Complete the assignments within the agreed deadline Quality analysis of the programs\u002Fsystem before acceptance testing Work closely with Business Analyst to deliver a robust and error-free application systems Ensure that all development and implementation are compliant with IT governance policy Technical review and quality analysis of the code done by junior members to ensure learning and motivation for subordinates Key Qualifications: Bachelor or Higher Degree in Computer Science and engineering. Minimum 10 years’ experience in Experience in AS\u002F400, SMART\u002F400 based insurance applications specialized in Life\u002F400, Life\u002FAsia application. Experience in working with LifeAsia SOAP API’s Provide a good quality level of SMART\u002F400 based insurance applications. Develops, customizes, enhances, maintains and supports Life\u002F400, Life\u002FAsia, Integral Life Insurance software application system Key Attributes: Strong analytical skill Strong co-ordination skills required to liaise with counterparts within the Company. Experience in conceptual and functional business process modeling. Knowledge of insurance industry is a plus Relationship management skills Being able to communicate in fluent English Knowledge\u002FSkill: Data Query Language: SQL400 ❑ Database: DB2 ❑ Development: COBOL400, SMART400 Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":463,"slug":464,"title":465,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":732},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. ROLES AND RESPONSIBILITIES AML Systems & Operational Support Provide daily support for AML solution-related issues, including: Suspicious Transaction Monitoring & Reporting (STR) Watch List Filtering (WLF) Real-Time Screening (RTS) Customer Due Diligence (CDD) Investigate and resolve incidents and service requests related to alerts, reports, and threshold configurations. Assist AML users with business-related system issues and queries. Escalate critical incidents to the Business Owner that may impact business operations. Escalate high-impact system issues to the System Owner\u002F Application support team to ensure timely resolution and system availability. Support migration of static and transactional data between core systems. Project & Delivery Support Assist in the implementation of group-wide AML solutions across multiple entities in Asia and Africa. Work with business users and IT teams to gather and document accurate business requirements. Review project deliverables to ensure quality and alignment with business needs. Monitor project schedules, costs, and quality metrics, escalating risks or issues as needed. Contribute to dashboard development and Management Information (MI) reporting for Group and local business users. Contribute to documentation of user stories, test cases, and system enhancements. Maintain continuous alignment of project scope with strategic business objectives and recommend improvements where applicable. Documentation & Standardization Maintain standardized templates, trackers, and documentation to support project delivery and audit readiness. Ensure consistency and accuracy in documentation across FCC initiatives. Promote best practices in documentation to enhance transparency and operational efficiency. Risk & Compliance Support Identify and escalate risks to senior management where appropriate. Assist in regulatory and audit engagements by preparing relevant documentation and system reports. CORE COMPETENCIES Project Management: Proven experience in managing multiple insurance AML and Asset Management transformation initiatives across multiple countries with complexity in regulatory environments. This includes but not limited to AML application implementations (customer risk scoring, name screening and transaction monitoring), data analytics and automation projects. Critical Thinking: Strong judgment in assessing risks and identifying emerging issues. Communication: Excellent written and spoken English; able to present complex data clearly to senior stakeholders articulating rationale and methodology. Collaboration: Effective team player with strong stakeholder engagement across Group Risk, Compliance, and local 2LoD teams. Adaptability: Capable of operating in evolving environments and establishing new processes. Attention to Detail: Ensures accuracy in MI reporting, governance documentation, and risk indicators. TECHNICAL SKILLS Sound system implementation knowledge including system testing, cyber\u002Ftechnological risks identification and mitigation Good knowledge of data Experience in writing MSSQL and stored procedures Experience in data pipeline development and workflow automation (desirable). Familiarity with AI-driven workflow automation and agentic AI concepts (desirable). QAULIFCATIONS Degree in a relevant subject (Finance, Risk Management, Compliance, Data Analytics, or related field). 5+ years’ experience in data analytics and project management in multiple and large-scale Compliance transformation initiatives. Strong understanding of financial crime regulations, including AML, CTF, sanctions, tax evasion, fraud, and ABC. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":428,"slug":429,"title":430,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":734},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Digital Enterprise Architect reporting to Head of Group Architecture will lead the design and governance of Prudential’s enterprise-wide technology architecture. This role ensures that IT systems, platforms, and digital, AI solutions align with Prudential’s strategic goals of modernization, resilience, and customer-centric innovation across the group covering 10+ markets. Job Responsibilities Strategic Architecture Development Define long-term enterprise architecture direction with emphasis on platforms, reusable components, Data and AI driven cloud-native design. Build future-state architecture aligned with Prudential’s business strategy, focusing on convergence, modernization, cost efficiency, Data and AI, and scalability. Own, define, and continuously evolve the enterprise target architecture for Digital, Traditional AI and Agentic AI solutions across the group. Define and communicate target-state architecture that delivers measurable business outcomes such as improved customer experience, operational efficiency, and regulatory compliance. Establish architecture roadmaps that balance short-term delivery with long-term strategic vision. Translate business strategies into technology outcomes (e.g., faster time-to-market, reduced cost-to-serve, enhanced resilience). Monitor and report on architecture KPIs (system availability, scalability, interoperability, and cost efficiency). Ensure architecture decisions directly support Prudential’s digital transformation goals and sustainability commitments. Achieving business goals by designing, building, and maintaining high calibre solutions according to standards best technologies that meets the current and future needs Advising on technical solutions, standard integration methodologies and the alignment of business and technology Preparing and distributing architectural vision, goals, standards, structure, behaviour patterns, models, to all affected stakeholders Checking conformance to standards and architectural decision and resolving design and architectural conflicts by explaining and justifying design and architectural decisions Identifying technical risks and problems in the design, implementation and at run-time Monitoring conformance to design standards and decisions during the implementation Provide Support for RFPs for Digital Transformation program Policy & Frameworks Formulate and enforce Group policies, frameworks, and design standards. Ensure compliance with security, resilience, and regulatory requirements in financial sector. Technology Leadership Acting as a thought leader on emerging digital business models and technologies, articulating the digital future and the enterprise's role in it internally and externally Drive adoption of digital platforms, APIs, microservices, and data-driven, AI solutions. Champion adoption of digital platforms, APIs, microservices, and data-driven solutions. Oversee Solution Architecture function, managing a team of solution architects across multiple domains (applications, data, infrastructure, security). Provide hands-on oversight of solution designs, ensuring alignment with enterprise architecture principles. Act as the final escalation point for solution design conflicts, balancing innovation with risk management. Drive standardization of solution patterns and reusable components across the enterprise. Partner with delivery teams to ensure solutions are implemented as designed, with clear traceability to business outcomes. Mentor and develop solution architects, fostering a culture of technical excellence and continuous learning. Governance & Collaboration Partner with business leaders, IT teams, and external vendors to ensure architectural consistency and interoperability. Ensure all solution designs comply with Prudential’s established enterprise architecture principles, frameworks, and technology standards. Serve as a key member of the Architecture Review Board (ARB), reviewing proposals and providing authoritative guidance. Escalate and resolve design conflicts, ensuring decisions are transparent and traceable to business outcomes. Shift governance from being purely compliance-driven to outcome-driven, ensuring architecture decisions deliver measurable results (e.g., reduced operational risk, improved customer experience, cost efficiency). Define and monitor architecture KPIs that track adherence to governance expectations. Communicate governance decisions clearly, translating technical standards into business-relevant language. Oversee all solution designs to ensure they are consistent with enterprise architecture governance. Provide pre-approval guidance to solution architects, reducing friction during formal governance reviews. Provide technical guidance and mentorship to solution architects and engineering teams. Identify gaps in governance processes and propose enhancements to make them more agile and business-aligned. Introduce reusable solution patterns that simplify compliance with governance expectations. Regulatory Compliance: Must stay ahead of country regulations. Legacy Modernization: Balancing innovation with integration of legacy systems. Cybersecurity Threats: Ensuring resilience against evolving digital risks. Job Requirement 15-20 years in enterprise architecture, preferably in banking, insurance, or financial services, who is currently working as Enterprise Architect, Digital Architect, Transformation Architect in last 2-5 years. commitment of min 3 years in previous job in same role, with min 1 year project level engagement. Strong expertise in: Hands-on Enterprise TOGAF or similar framework. Proven leadership in managing architecture teams and delivering enterprise-scale outcomes. Experience in managing stakeholders. Outstanding knowledge of change management principles and performance evaluation processes Experience in proposal writing & responding to proposals to business and management Should have managed Programs with Global rollouts nature across APAC. Good grounding in modern data architectures and machine learning concepts Experience - Min 10 years of Solution Architect experience is required. 2+ years progressive leadership experience in leading cross-functional teams and enterprise-wide programs, operating and influencing effectively across the organization and within complex contexts Cloud-native composable platforms (Azure, GCP). Modern Tooling experience like Key cloak, Ping Identity, Dynatrace or similar tools, mobile tools, business Analytics tools for digital platforms. Enterprise integration (APIs, microservices, Data & AI). Application Data architecture, analytics, and AI\u002FML solutions. Hands-on Experiences building POC, Architecture models, Solution Architecture, Governance Proven ability to effectively drive people, process and technology change in a dynamic and complex operating environment perhaps through successful delivery of multiple complex, integrated projects Strong hands-on experience designing and implementing AI, data, and cloud architectures in complex enterprise environments Significant experience architecting and governing enterprise-scale platforms, ideally involving AI- or data-intensive systems Strong architectural judgment and comfort making long-term, high-impact design trade-offs. Solid understanding of event-streaming architectures, platforms and products Demonstrated understanding of current approaches in DevSecOps Solid understanding of API design, resource modelling and lifecycle management- Modern multi-cloud solution and integration architectures. Familiarity with agile program delivery models and agile architecture techniques Mentor and guide Architects in applying enterprise and AI architecture best practices Partner with Domain Architect teams to embed Cloud, Security, Risk, Data by design Excellent stakeholder management and communication skills. Has experience creating Enterprise Strategy and Architecture playbooks using ppt, lucid diagrams at consulting level. Proven ability to work in and lead multicultural, globally distributed teams. Experience balancing innovation speed with enterprise constraints such as risk, regulation, cost, and operational stability Demonstrable integrity, empathy and emotional intelligence. Ability to set direction and then mobilise the commitment of team individuals Shares new ideas and consistently demonstrates openness to the opinions and views of others. Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":161,"slug":162,"title":163,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":736},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. This position is responsible for having a thorough awareness of the company's system landscape, system architecture, and related business processes to ensure that all technical deliverables are in accordance with the standards and expectations set by the business stakeholders. This role is also responsible for interacting with the regional platform team to help ensure delivery of the regional platform for the company. This position requires leading, designing, and developing a technical end-to-end framework for a local solution or any integration with partner systems or external APIs. Key Responsibilities: Head software engineering team on the areas of Policy Servicing, covering all the applications used in this area, by providing expertise in requirement gathering & analysis, solution design & documentation, and end-to-end technology delivery of business initiatives. Analyze current technology trends, regional technology roadmap, and internal company’s current technology state and design for future convergence and sustainability. Document and monitor requirements needed to institute proposed updates. Prepare the technical specification and maintain the changes. Lead end-to-end lifecycle for servicing platforms (policy servicing, renewals, etc.) Drive digital transformation and automation in customer servicing journeys. Analyze problems and implement appropriate technical solutions. Ensure that all development and implementation are compliant with IT governance policy. Lead the design and implementation of scalable, secure, and high-performing applications. Propose and establish a framework for necessary contributions from various departments. Account for possible project technical challenges on constraints including, risks, time, resources, and scope. Provide detailed specifications for proposed solutions. Build and establish company software framework and development standards to align with regional direction. Lead an internal development team in implementation of local in-house mobile or web app system for business needs. Lead various technical integration with regional platforms or third-party platform system such as eWallet partner, bank partner, lead generation partner etc. Oversee project strategies and processes. Develop guidelines for software testing. Technical support and planning for application management post go-live of business-critical applications. Education and Experience: Bachelor’s degree in computer science and engineering Master’s degree in computer science and engineering would be given preference. Minimum 10 years’ experience in front-end development, which must include programming languages like ReactJS, React Native. Minimum 5 years’ experience in leading a technology team. In-depth understanding of software development life cycle (SDLC), Waterfall and Agile (DevOps or Scrum). Understanding of life insurance business is preferable. Technical Skill: Experience in working with CICD tools like Jenkins, Azure DevOps, etc. Experience in design architecture. Experience in working with APIs (REST, SOAP, GraphQL) Experience in working with databases such as Microsoft SQL Server, MongoDB, Azure MS SQL PaaS. Cloud Infrastructure & Eco System: Expertise in Microsoft Azure Eco System Azure DevOps, Azure SQL PaaS, Azure Data Factory. Databases: SQL Server, MySQL, Couchbase, MongoDB. Operating Systems: Windows \u002F Linux. Tools: Visual Studio, Visual Studio Code, SQL Server Management Studio, Service Bus Explorer, Azure Storage Explorer, Postman. Agile Project Management Documentation Tool: Jira, Jira Software, Confluence. Source Code Version Control: Bit Bucket, Azure DevOps. Deployment: Jenkins, Azure Kubernetes Service. Mobile App, Cloud solution, and modern web app design and development. Familiarity with any cloud services is desired, preferably Azure Cloud Services (IaaS, PaaS, SaaS). In-depth understanding of software development life cycle (SDLC), Waterfall and Agile (DevOps or Scrum). Business and Analytical Skills Proven experience in managing large-scale applications in insurance or BFSI. Experience in conceptual and functional business process modeling. Professional technical and business documentation. Advanced understanding of business analysis techniques and processes. Digital technology technical forward thinking and ability to design for change. Understanding of Business Intelligence concepts and best practices, with an understanding of its strategic importance to organizations. Superior conceptual and analytical abilities, identifying opportunities for improvement through analysis and creative thinking Interpersonal and Soft Skills Excellent leadership, communication, and stakeholder management skills. Strong co-ordination skills required to liaise with counterparts within the Company. Good at listening skills, teamwork and demonstrates intellectual curiosity. Ability to work with a globally distributed cross functional team. Good knowledge in software documentation, standard, and best practices. Ability to deliver technical jargons in layman terms to business and vice-versa to technical team. Continuous learner able to adapt new technologies and techniques to existing business needs. Capable of performing within a linear sequential design approach and an iterative approach to software development life cycle methodologies. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":738,"slug":739,"title":740,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":741},62793,"lead-it-business-analyst-ptsi-prudential-technology-and-services-india-private-limited","Lead - IT Business Analyst","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. This role leads a hybrid team of Business Analysts and Quality Assurance professionals (10 or more members) within the Engineering and Business Analysis Team. The position ensures alignment between business requirements and technical delivery while maintaining quality assurance across initiatives. The BA Lead is responsible for translating business needs into actionable system requirements and overseeing QA processes to ensure high-quality delivery of insurance technology solutions. A. Business Analysis Lead the requirements gathering and analysis process across business units, ensuring business needs are well-defined, traceable, and aligned with strategic objectives. Translate complex business and regulatory requirements into functional and technical specifications for system development and integration. Collaborate closely with stakeholders—including business users, project managers, architects, and developers—to ensure clarity, feasibility, and alignment of requirements. Oversee the creation and maintenance of Business Requirement Documents (BRD), Functional Specification Documents (FSD), and Process Flow Diagrams. Drive the prioritization and backlog management of business requirements, ensuring timely and value-driven delivery of enhancements and projects. Provide domain expertise in life insurance products, policy administration systems, and regulatory compliance, ensuring that solutions meet both operational and industry standards. Facilitate requirements validation sessions, user acceptance testing (UAT) coordination, and sign-off activities with business stakeholders. Identify process gaps and propose business process improvements or digital transformation opportunities in collaboration with IT and business leaders. Mentor and coach Business Analysts to strengthen analytical and communication capabilities, ensuring consistent standards and documentation quality. B. Quality Assurance Supervise QA activities to ensure thorough test planning, execution, and reporting across assigned projects. Review and approve test plans, test cases, and test strategies to confirm alignment with business and system requirements. Ensure defect management and tracking via JIRA (and JIRA Xray), collaborating with development teams for timely resolution. Promote and enforce QA best practices, including automation opportunities and continuous improvement initiatives. Identify and mitigate quality risks early in the project lifecycle to minimize business impact. Ensure compliance with data privacy, information security, and insurance regulatory standards throughout the testing process. Support the evaluation and implementation of QA tools, frameworks, and platforms to optimize efficiency and test coverage. Drive alignment between the BA and QA functions to ensure end-to-end traceability from requirements to test validation. Experience\u002FSkill: 8+ years of experience in the full Software Development Life Cycle (SDLC), with strong exposure to business analysis and quality assurance functions. Proven experience leading teams of BAs and\u002For QAs across multiple, concurrent IT projects. Experience in insurance or BFSI domain (preferred), with solid understanding of life insurance processes, products, and compliance. Demonstrated ability to translate business needs into technical requirements and ensure high-quality system delivery. Strong experience in stakeholder management, documentation, and change control. Familiarity with Agile methodologies (Scrum, Kanban) and tools such as JIRA, Confluence, and JIRA Xray. Knowledge of test automation tools (e.g., Selenium, Cucumber) is a plus. Knowledge\u002FSkill: Deep understanding of Business Analysis methodologies (BABOK-aligned preferred) and Software QA processes. Ability to define and communicate a holistic BA–QA strategy aligned with enterprise goals. Strong analytical, problem-solving, and critical thinking skills with attention to detail. Excellent verbal and written communication, including facilitation and presentation to senior stakeholders. Strong documentation and organizational skills to manage multiple parallel initiatives. Adept at mentoring junior analysts and QAs, fostering a culture of collaboration and accountability. Continuous learner with awareness of industry trends in business analysis, testing, automation, and digital insurance technology. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":407,"slug":408,"title":409,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":743},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Group Information Security & Privacy teams are a vital part of Prudential's success across the world. To join us in this mission, we are looking for a talented AI native fresh graduate to come and work with us on the most important challenges of privacy in a technology enabled consumer first organization. Working with us will be like working with health, HR, procurement and engineering teams to understand the privacy implications of their work. From assisting with Privacy Impact Assessments to creating data flow diagrams, you will be supporting to create innovative solutions to complex business issues. Term – 12 months (extendable) Privacy Trainee As a Trainee with the Group Information Security & Privacy, your typical week might include the following Support Business Contract Owners to complete the Privacy Impact Assessments. Conduct thorough research on Privacy and AI Regulations using AI tools efficiently. Collaborate with various teams to understand their requirements on data retention, create data dictionaries and data flow diagrams. To review existing contracts for mandatory privacy clauses including but not limited to IRDAI Privacy and cybersecurity clauses. Assist Privacy Team to review various AI use cases through research. Help drive awareness and community initiatives within Prudential. Minimum Qualification: Graduate degree in computers, LL.B., or equivalent degree from a recognized college. Prior internship experience in in-house or at a firm with privacy and cybersecurity as a specialization. Working knowledge of prominent AI tools is a must. Ability to use MS Office Suite effectively. Excellent research capabilities and communication skills. Preferred qualities: Curiosity about technology, law and cybersecurity. Curiosity or working knowledge of AI tools to create awareness posters, training videos etc. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":360,"slug":361,"title":362,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":745},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Business Intelligence Analyst is responsible for turning fragmented workforce, cost and operational data into trusted, decision-ready insights for Technology and Operations leadership. The role sits at the centre of the SDO data engine, owning the end-to-end flow from source data to executive dashboards, and partnering with central functions and local business units (LBUs) to drive transparency on headcount, total cost of ownership (TCO) and capability mix. Data Engineering and Quality Consolidate, clean and transform data from multiple central and LBU sources into a single, reliable analytical baseline. Build and maintain repeatable data pipelines and templates that reduce manual handling and improve refresh cycle time. Run validation checks with regional CITOs, HRBPs and finance partners to ensure data accuracy before publication. Analytics and Insight Generation Drive core metric calculations across workforce (headcount, span of control, CW vs perm mix) and cost (TCO per FTE, per application, per LBU). Conduct cross-market benchmarking and trend analysis to surface efficiency, capability and cost optimisation opportunities. Translate quantitative findings into clear business interpretation for senior stakeholders, not just charts and tables. Dashboarding and Visualisation Design, develop and maintain Power BI dashboards (including TechNucleus and Ops Headcount) that provide unified workforce and cost intelligence. Manage monthly dashboard refreshes, release notes and stakeholder communications. Continuously enhance usability, data model performance and self-serve adoption among central leads and regional CITOs. Stakeholder Partnership Act as the analytics point of contact for central teams, regional CITOs and LBU partners on workforce and cost data queries. Support SWP (Strategic Workforce Planning), VCC and transformation programmes with on-demand analysis and scenario modelling. Contribute to executive-ready materials, briefing packs and board-level reporting where data is the backbone. Job Requirement Degree in a quantitative or business discipline (Data Analytics, Statistics, Computer Science, Finance, Business, or related). Hands-on experience in data analytics, business intelligence or workforce\u002Ffinancial analytics, preferably in a multi-market or matrixed organisation. Strong proficiency in Power BI (data modelling, DAX, visual design) and Excel; working knowledge of SQL and Python is a plus. Demonstrated ability to clean, transform and validate large, messy datasets with high accuracy. Comfortable engaging senior stakeholders and translating data into business narrative. Detail-oriented and evidence-led, with a strong instinct for data quality and methodology rigour. Self-starter who can operate independently across markets and time zones. Collaborative connector who builds trust with central and LBU partners. Bias for action, with the ability to balance speed, accuracy and clarity in a fast-moving transformation environment Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":491,"slug":492,"title":493,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":732},{"id":748,"slug":749,"title":750,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":751},62797,"manager-procurement-ptsi-prudential-technology-and-services-india-private-limited","Manager- Procurement","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a Procurement lead As a Procurement lead, your typical week might include the following… Work with functional users to understand the capabilities\u002Fproducts\u002Fservices which they require to deliver their plans. what product or service attributes are important to choosing a vendor to deliver the capabilities\u002Fproducts services expected timelines and costs decide and advice the procurement approach for each sourcing activity under applicable policy and procedures. Work with functional users to document Clear and well-articulated Request for Proposal (RFP)\u002F Request for Information (RFI) \u002FRequest for Quotation (RFQ), or other applicable document specifying the capability\u002Fproduct\u002Fservice to be procured and information expected in vendor proposals and timelines of the process. Objective evaluation of vendor proposals\u002Fquotations and recommendation on vendor choice and terms or other applicable next steps. Front engagement with vendors Approach & engage vendors to share the RFP\u002FRFQ\u002FRFI Coordinate to answer queries and provide any clarifications as needed Front commercial negotiations and coordinate contract, agreement Trigger issuance of Purchase Orders Ensure procurement governance From time to time, publish\u002Fupdate procurement policies in line with Group governance and Indian regulations and arrange trainings for key team members from time to time For each individual vendor procurement, ensure Group procurement policies requirements are followed, eg. process, documentation, vendor due diligence, commercial and contractual protections, purchase order issuance etc with appropriate approvals and reviews. Project management and team oversight to ensure the business’s procurement requirements are met in a timely and orderly manner. You could be the right candidate if you… Understand & craft successful product conceptualization & delivery by synthesizing the intersection of market environment, consumer behavior & business ambition Can empathize well with & understand the motivations of users Collaborate & communicate effectively across disciplines such as Technology, Product, Operations, Marketing & Analytics teams to coordinate and execute the procurement program. Are able to act as an indispensable member of the delivery team throughout all phases of the procurement process Are passionate about operating interactively Are able to present your strategy and persuade stakeholders while solving user problems creatively and effectively Can communicate decisions effectively Able to identify metrics & analytics to track turn-around-times across each process step and are continuously seeking to improve speed and quality of outcomes Have a curious mind; measure what really matters and can design subsequent iterations basis insight This could be the gig for you if you… Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Are comfortable progressively iteratively while balancing the need for a minimal level of service a digital asset should provide when a customer engages with it Can identify raw stones and iteratively polish them into shining diamonds. Like to work in a space where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your own output while thinking wing to wing across the organization; to solve for the customer. Have 5-10 years of total experience with at least 3 years domain experience in any of these sectors: health insurance, wellness, payments, financial services ecommerce, insurance core systems, health tech, insure tech tele-sales & non voice customer servicing platforms, loyalty platforms. What can make you extra special You have experience in designing user centric procurement workflows, expertise in commercial negotiations, and a passion for continuous improvement You have incisive insights about your customers, irrespective of the industry you have worked in You have meaningful certifications in agile and understand the principles beyond the jargon You have real stories to tell about how your team and you challenged convention and took the path less travelled. We are keen to listen to your story; doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location: Mumbai\u002F Bangalore Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":503,"slug":504,"title":505,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":753},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. ROLES AND RESPONSIBILITIES AML Systems & Operational Support Oversee and manage the team to deliver daily support for AML solution-related issues, including: Suspicious Transaction Monitoring & Reporting (STR) Watch List Filtering (WLF) Real-Time Screening (RTS) Customer Due Diligence (CDD) Investigate and resolve incidents and service requests related to alerts, reports, and threshold configurations. Act as the main contact and guide AML users with business-related system issues and queries. Assess change requirements from Business Owners and manage the change process Escalate critical incidents to the Business Owner that may impact business operations. Escalate high-impact system issues to the System Owner\u002F Application support team to ensure timely resolution and system availability. Support migration of static and transactional data between core systems. Project & Delivery Support Lead the team in the implementation of group-wide AML solutions across multiple entities in Asia and Africa. Engage with business users and IT teams to gather and document accurate business requirements. Review project deliverables to ensure quality and alignment with business needs. Govern project schedules, costs, and quality metrics, escalating risks or issues as needed. Contribute to dashboard development and Management Information (MI) reporting for Group and local business users. Contribute to documentation of user stories, test cases, and system enhancements. Maintain continuous alignment of project scope with strategic business objectives and recommend improvements where applicable. Documentation & Standardization Maintain standardized templates, trackers, and documentation to support project delivery and audit readiness. Ensure consistency and accuracy in documentation across FCC initiatives. Manage the cost recharges from AML Technology initiatives Promote best practices in documentation to enhance transparency and operational efficiency. Risk & Compliance Support Identify and escalate risks to senior management where appropriate. Assist in regulatory and audit engagements by preparing relevant documentation and system reports. Serve as a strategic advisor on AML\u002FFiserv solutions and related controls. CORE COMPETENCIES Project Management: Proven experience in managing multiple insurance AML and Asset Management transformation initiatives across multiple countries with complexity in regulatory environments. This includes but not limited to AML application implementations (customer risk scoring, name screening and transaction monitoring), data analytics and automation projects. Critical Thinking: Strong judgment in assessing risks and identifying emerging issues. Communication: Excellent written and spoken English; able to present complex data clearly to senior stakeholders articulating rationale and methodology. Collaboration: Effective team player with strong stakeholder engagement across Group Risk, Compliance, and local 2LoD teams. Adaptability: Capable of operating in evolving environments and establishing new processes. Attention to Detail: Ensures accuracy in MI reporting, governance documentation, and risk indicators. TECHNICAL SKILLS Sound system implementation knowledge including system testing, cyber\u002Ftechnological risks identification and mitigation Good knowledge of data Experience in writing MSSQL and stored procedures Experience in data pipeline development and workflow automation (desirable). Familiarity with AI-driven workflow automation and agentic AI concepts (desirable). QAULIFCATIONS Degree in a relevant subject (Finance, Risk Management, Compliance, Data Analytics, or related field). 7+ years’ experience in data analytics and project management in multiple and large-scale Compliance transformation initiatives. 10+ years of project management background Experience working in Group \u002F Regional Office Strong understanding of financial crime regulations, including AML, CTF, sanctions, tax evasion, fraud, and ABC. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":335,"slug":336,"title":337,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":755},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. This position is responsible for the delivery and execution of projects and initiatives within DPS – Enterprise Technology. DPS – Enterprise Technology setup enables Prudential to delivery technology as a Product to both internal & external customers. The role will work closely with Sr. Manager – Process Management & Integration to enhance ServiceNow ITOM capabilities and should possess experience specializing in IT Operations Management (ITOM), including CMDB, Discovery, Service Mapping and Event Management. The role requires strong technical expertise in ServiceNow platform development, close collaboration with infrastructure and operations teams, and the ability to deliver scalable, enterprise-grade ITOM solutions aligned to organizational standards and governance. Job Description Implement and enhance ServiceNow ITOM modules including Discovery, Service Mapping, CMDB, and CMDB Health. Configure and maintain MID Servers, credentials, and discovery schedules across on‑prem, cloud, and hybrid environments. Design CMDB data models, CI classes, relationships, identification and reconciliation rules, and governance processes. Develop platform configurations and customizations using Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer. Build and support integrations using REST\u002FSOAP APIs, IntegrationHub, and custom spokes. Create dashboards and reports to track ITOM KPIs such as coverage, CI health, event reduction, and MTTR. Provide L2\u002FL3 production support, perform root‑cause analysis, and implement preventive fixes. Follow SDLC best practices including Update Sets, source control, testing, and release\u002Fchange management. Collaborate with architects, process owners, and platform teams to align ITOM solutions with enterprise roadmaps. Create technical documentation, runbooks, and knowledge articles. Job Requirement Experience Level: 6-9 years of ServiceNow development experience with strong ITOM focus. Education Level: Bachelor’s degree in Engineering, Computer Science, or related discipline. Hands‑on expertise in ServiceNow ITOM modules: Discovery, Service Mapping, CMDB \u002F CMDB Health. Strong scripting skills in JavaScript and Glide APIs. Solid understanding of CMDB concepts, CI lifecycle, relationships, and data governance. Experience working with ServiceNow SDLC practices including Update Sets, instance management, and release processes. Ability to troubleshoot complex issues and optimize existing implementations for performance and maintainability. Experience with MID Server configuration and troubleshooting. Understanding of ITIL processes such as Incident, Problem, and Change Management. Experience integrating monitoring tools such as Dynatrace, AppDynamics, SolarWinds, Splunk, or similar. Familiarity with ATF, ServiceNow release management, and instance management. Familiarity with ServiceNow best practices for upgrades and instance health. Experience in agile delivery environments and collaboration with cross-functional teams. ServiceNow certifications such as CSA, CIS‑Discovery, CIS‑Service Mapping, CIS‑Event Management, or CIS‑ITOM. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":382,"slug":383,"title":384,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":757},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Summary: We are looking for a technically capable and adaptable Actuarial Ecosystem Solution Analyst to support and optimize the tooling and processes that power our actuarial workflows. This role works across cloud platforms (Azure and GCP) and partners closely with actuarial and data teams to improve integration, automation, and the overall technology ecosystem. While prior experience with actuarial or data-related tools (e.g., Pathwise, Prophet, Databricks, Unify) is an advantage, it is not required. We welcome candidates with strong technical aptitude, curiosity, and a collaborative mindset. Job Responsibilities: Support and enhance the tooling ecosystem used by actuarial teams, ensuring usability, stability, and performance. Collaborate with Actuarial, Data, and Technology stakeholders to understand process needs and co-develop effective solutions. Assist with integration and configuration of tooling such as Unify, and Databricks in a cloud environment. Enable use of actuarial modeling tools like Pathwise and Prophet within Azure and GCP platforms. Contribute to tool documentation, troubleshooting, user support, and continuous improvement efforts. Learn and adopt new technologies and tools aligned with actuarial domain requirements. Key Requirements: Familiarity with cloud platforms, especially Microsoft Azure and\u002For Google Cloud Platform (GCP). Exposure to tools such as Databricks, Unify, or similar platforms is a plus, not mandatory. Interest or exposure to actuarial modeling software such as Pathwise or Prophet is a bonus. Basic scripting knowledge (e.g., PowerShell, Python) is a plus. Experience using AI-powered assistants and productivity tools to research solutions, generate scripts, troubleshoot issues, analyze documentation, and accelerate delivery of technical solutions. Strong problem-solving and learning mindset, with the ability to pick up new technologies quickly. Excellent communication and collaboration skills to work effectively with cross-functional teams. Self-motivated with a structured and proactive approach to task ownership and delivery. Comfortable working in a dynamic, multi-tool environment. Strong self-learning capability with the ability to quickly acquire knowledge of new technologies, platforms, business domains through effective use of available resources, including AI-assisted tools. Job Qualifications: Bachelor’s degree in Computer Science, Information Systems, Actuarial Science, or a related field. Experience in insurance, financial services, or working with actuarial or risk teams is a plus. Cloud certifications (e.g., Azure Fundamentals, GCP Associate Cloud Engineer) are a bonus. Join a forward-looking team modernizing the actuarial technology ecosystem. Work with leading cloud platforms and actuarial tools in a high-impact role. Opportunities for skill development, cross-domain learning, and professional growth. Supportive team culture and competitive compensation package. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":517,"slug":518,"title":519,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":759},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The PMO role will support governance, planning, and delivery oversight for strategic programs within VCC. The position ensures alignment with organizational objectives, manages project standards, and facilitates smooth execution across multiple workstreams. Key Responsibilities Establish & lead Governance & Reporting framework for VCC Establish and maintain PMO frameworks, templates, and processes. Track program milestones, risks, and dependencies; provide regular status updates to leadership. Planning & Coordination Support demand intake and resource planning for initiatives various engagements Facilitate SteerCo and governance meetings; prepare decks and progress reports. Quality Assurance Monitor adherence to PMO standards and compliance requirements. Support audits and reviews for program documentation and delivery metrics. Support Change Management and Communication for all builds & engagements. Required Skills & Experience Strong understanding of project management methodologies (Agile, Waterfall). Proficiency in MS Project, PowerPoint, and reporting tools. Excellent stakeholder engagement and communication skills. Experience in mid-size GCC transformation programs or PMO environments. Ability to manage multiple priorities in a fast-paced, global setting. Certifications in Project management will be an advantage Key attributes Attention to detail Mindset to always follow Risk & Compliance standards Proactive attitude & Highly organized Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":298,"slug":299,"title":300,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":761},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. This position is responsible for the delivery and execution of projects and initiatives within DPS – Enterprise Technology. DPS – Enterprise Technology setup enables Prudential to delivery technology as a Product to both internal & external customers. The role will work closely with Sr. Manager – Process Management & Integration to enhance ServiceNow ITSM capabilities and should possess experience in designing, configuring and enhancing IT Service Management solutions on the ServiceNow platform. The role requires strong technical expertise in core ITSM modules, solid scripting skills, and experience working closely with process owners, platform administrators, and support teams to deliver scalable, high-quality solutions to deliver scalable, enterprise-grade ITSM solutions aligned to organizational standards and governance. Job Description Design, develop, and customize ServiceNow ITSM modules including Incident, Problem, Change, Request, Knowledge, and Service Catalog. Configure workflows using Flow Designer and to automate ITSM processes and improve operational efficiency. Develop and maintain platform customizations such as Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, and Notifications. Implement and enhance Service Catalog items, Record Producers, and approvals aligned with business requirements. Integrate ServiceNow ITSM with external systems using REST\u002FSOAP APIs, IntegrationHub, and MID Server where applicable. Collaborate with ITIL process owners to ensure ITSM implementations align with best practices and organizational standards. Perform code reviews, manage Update Sets, support release cycles, and ensure adherence to ServiceNow development best practices. Provide L2\u002FL3 support for ITSM-related production issues, including troubleshooting and root cause analysis. Create technical documentation, solution designs, and knowledge articles for developed solutions. Support platform upgrades, patching activities, and regression testing (ATF basics). Job Qualifications Experience Level: 6-9 years of ServiceNow development experience with strong ITSM focus. Education Level: Bachelor’s degree in Engineering, Computer Science, or related discipline. Strong experience in core ITSM modules: Incident, Problem, Change, Request, Knowledge, and Service Catalog. Proficiency in JavaScript and ServiceNow scripting (Glide APIs, Script Includes, Business Rules, Client Scripts). Experience with Flow Designer, approvals, SLAs, notifications, and UI configuration. Solid understanding of ITIL concepts and ITSM processes. Experience working with ServiceNow SDLC practices including Update Sets, instance management, and release processes. Ability to troubleshoot complex issues and optimize existing implementations for performance and maintainability. Strong scripting skills in JavaScript and Glide APIs. Experience with MID Server configuration and troubleshooting. Experience integrating monitoring tools such as Dynatrace, AppDynamics, SolarWinds, Splunk, or similar. ServiceNow certifications such as CSA, CIS-ITSM, or ITIL Foundation. Experience with Performance Analytics, Virtual Agent, or Service Portal\u002FEmployee Center. Exposure to CMDB and its relationship with ITSM processes. Experience in agile delivery environments and collaboration with cross-functional teams. Familiarity with ServiceNow best practices for upgrades and instance health. Familiarity with ATF, ServiceNow release management, and instance management. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":763,"slug":764,"title":765,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":766},62807,"zonal-manager-provider-network-management-ptsi-prudential-technology-and-services-india-private-limited","Zonal Manager – Provider Network Management","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudendial (UK) in partnership with HCL group plans to set-up a stand alone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This join venture will combine Prudential’s global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Zonal Manager – Provider Network Management (North and East) to join our Experience team in Delhi Zonal Manager – Provider Network Management (South) As a Zonal Manager of Provider Network & Operations, your typical week might include the following Implement and manage a robust provider network management function at zonal level by creating negotiation framework, processes, and systems factoring in provider and customer experience deliverables. Lead in building trust and long-term relationships with the network hospitals for creating competitive advantage for Prudential Health India. Collaborate with functions including but not limited to Claims, Technology, Product & Actuarial, Compliance, Risk Management, and Finance; represent Claims Management Function in cross-functional implementations Develop digital hospital (Provider) onboarding journey and agreements and maintain relationship, continue analyzing provider and competitor landscape & Market intelligence Engaging provider network through effective communication, Data led analytics aka utilization patterns, recognition and continuous training interactions. Lead for creating preferred set of hospitals for executing differentiated services for PHI customers. Continuous monitoring of performance and utilization patterns to generate feedback loop and data analytics. Lead in effectively repricing and re-negotiations of the Tariff \u002F Packages \u002F Discounts with healthcare providers You could be the right candidate if you Have a degree or a management degree (healthcare management is preferred) Have 8-10yrs exp in Hospital\u002FInsurance industry with at least 5+ years’ experience in leading provider network teams Have experience with developing provider networks from a scratch Able to make quick decisions and have good judgment and analytical skills Have excellent verbal and written communication skills and strong negotiation skills. Always open to embracing change and be able to manage it Passionate about building highly engaged teams This could be the gig for you if you… Are passionate about consumer behavior and culture; enjoy spending time with customers\u002Fproviders to understand what they really want. Have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration Are passionate about leveraging digital tools to transform customer experience Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team’s contribution while thinking wing to wing across the organization; to solve for the customer What can make you extra special It’s great if you have already read books like Never Split the difference: Negotiating as if your life depended on it. You have real stories to tell about how your team, and you challenged convention and took the path less travelled. We are keen to listen to your story; it doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location: – Bangalore Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":768,"slug":769,"title":770,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":771},63123,"phi-assistant-manager-group-product-management-ptsi-prudential-technology-and-services-india-private-limited","PHI - Assistant Manager- Group Product Management","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Assistant Manager – Product Management to join our Product & Propositions team in Mumbai. We are looking for exceptional talent with a passion for transforming the health insurance experience in India. If you have a deep and thorough understanding of the current state of the industry and a clear vision of what a transformed future could be like, for the scope detailed in this job description, we are eager to speak with you! As a Product Manager, your typical week will include the following... Create, launch, and refine health insurance propositions that serve customer needs, improve saleability, and manage risk for the organisation. Own the full product lifecycle of Health Insurance products including Retail Indemnity, Fixed benefit (Retail under Group and Standalone Retail) and Group (Employer-Employee) products. Conduct detailed distributor, customer and market research and competitive analysis to identify new product opportunities and refine existing offerings. Develop compelling, differentiated product propositions for target customer\u002F seller segments that deliver revenue and loss-ratio goals. Define and document detailed product requirements (constructs), including features, functionalities, pricing, and distribution channels. Develop policy wordings and product filing documents, customer & sales collaterals that address all regulatory requirements while communicating the proposition with impact. Manage timely resolution of all regulatory queries in collaboration with relevant functions, as required. Lead development and execution of go-to-market plans, including marketing campaigns, sales training, and channel partner enablement. Collaborate with cross-functional teams spanning actuarial, distribution, health management, marketing, underwriting, claims, customer servicing, and technology to implement and launch products. Define and document system requirements for products, ensuring seamless integration with internal and external systems and user journeys. Ensure compliance with all relevant regulations and company policies. Analyse product performance data to generate data-led insights and identify areas for improvement. Identify and implement product enhancements and innovations to maintain a competitive advantage; Conduct regular product reviews and manage necessary adjustments to feature basket, pricing, and distribution strategy. Conduct internal and external product validations, including feasibility studies, cost-benefit analyses, and customer feedback sessions. Develop and implement effective channel and segment strategies to maximize product reach and penetration within the bank channel. You could be the right candidate if you have Degree in Business, Finance, Insurance, Statistics or Cleared Actuarial Papers or related field or a related field. A Master of Business Administration from a reputed institute is desirable. 7+ years of experience in product management, preferably in the health insurance industry with at least 3 years of experience in a stand-alone health insurer Minimum of 5 years of experience in handling Retail and Retail Under Group products within the General \u002FHealth insurance industry with hands-on experience in Quotation Management Excellent knowledge of Product configuration in core systems and front-end sales platforms Strong understanding of the health insurance market, including industry trends, regulations, and competitive landscape. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":773,"slug":774,"title":775,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":776},63124,"assistant-manager-business-analyst-ptsi-prudential-technology-and-services-india-private-limited","Assistant Manager- Business Analyst","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Business Analyst to join our Business Solutions Group team in Mumbai. We are looking for exceptional talent with a passion for transforming the health insurance experience in India. If you have a deep and thorough understanding of the current state of the industry and a clear vision of what a transformed future could be like, for the scope detailed in this job description, we are eager to speak with you! As a Business Analyst, your typical week might include the following… Manage health & wellness business requirements and implementation in active collaboration with functional representatives. Solicit, develop, and validate business requirement documentation through a clear understanding of ‘as-is’ vs ‘to-be’ process, and document clear acceptance criteria for user stories. Lead brainstorming sessions with key stakeholders so that business requirements and opportunities are accounted for comprehensively while creating delightful experiences. Develop in-depth understanding of business processes, articulate use-cases, user-stories & requirement documents\u002F change requests for identified features\u002F capabilities for applicable platforms and projects. Perform process impact analysis across various platforms, holding an end-to-end view of user journeys. Design Business Process Flows, Review with Key functional Stakeholders and Obtain signoff. Facilitate discussions, gather feedback, and ensure the proposed improvements align with the business process objectives. Partner functional process owners to support capability vision, strategy & roadmap. Understand business objectives, processes, and products to make educated recommendations. Document business process flow diagrams and review with functional stakeholders. a) Identify pain points, bottlenecks, redundancies, delays, errors, or any other areas to enhance the process and dig deeper to uncover the root causes of the identified pain points and inefficiencies b) Check if the current process complies with relevant regulations and industry standards including legal\u002F compliance\u002F data privacy. c) Use techniques such as flowcharts, BPMN diagrams, or process maps to illustrate the sequence of activities, decision points, inputs, outputs, and the roles involved in applicable business processes d) Undertake iterations in signed-off Business Process Flow, when required, in collaboration with stakeholders to refine and finalize the next version. Manage stakeholder expectation based on current book of work and capacity, collaborate with key business stakeholders to understand business requirements, contribute to the platform technology roadmap & driving day-to-day prioritization of work on capabilities, while collaborating closely with functional users Ensure that acceptance criteria are defined & met; lead testing in collaboration with functional users including joint preparation & review of test plan, test cases, user acceptance testing. You could be the right candidate if you have Have 7-9 years of total experience with any of these sectors: health insurance, wellness, payments, financial services e-commerce, insurance core systems, insurance tele-sales & customer servicing. At least 3 years’ experience in health insurance is required. Have end-to-end knowledge of health insurance products, operations processes, and technology systems. Can understand high-level processes and can convert them into detailed business requirement documents. Have a proven track record of end-to-end implementation and business outcome delivery of significant insurance systems. You are an expert in designing wireframes, UX flows, customer journey maps, conducting usability testing, interpreting feedback, and incorporating insights into subsequent implementations. Are a true team player. Have the interpersonal skills and proven ability to collaborate & communicate effectively across disciplines such as Technology, Product, Operations, Marketing & Analytics teams to deliver high-impact solutions. Can function as an indispensable member of the team Are passionate about operating iteratively. Are an effective communicator, can present your strategy and persuade stakeholders while solving user problems creatively and effectively. Able to identify and track the appropriate metrics to assess key processes\u002F capabilities in pursuit of continuous improvement. Have hands-on knowledge of Confluence & JIRA, behavioral analytics platforms, BI tools and SDLC tracking tools. This could be the gig for you if you… Have built best-in-class processes from scratch. Are passionate about leveraging digital tools to transform customer experience. Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they really need. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team’s contribution output while thinking wing-to-wing across the organization. Location: Mumbai Position: Business Analyst, Assistant Manager\u002F Manager Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":778,"slug":779,"title":780,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":781},63125,"phi-associate-director-technology-solution-designer-customer-ptsi-prudential-technology-and-services-india-private-limited","PHI - Associate Director- Technology Solution Designer (Customer)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented candidate for the role of… Technology Solution Designing Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So the title could be: Solution Designer Senior Solution Designer (Asst. Director) Solution Designer Individual contributor role Experience: 7 - 12 years. Location: Mumbai only Job Profile Summary: PHI intends to build a cloud-native, microservices-oriented, loosely coupled & open technology platform, which is tightly aligned to health-insurance domain, and built expecting to be reused while anticipating change. The PHI platform will be made up of multiple applications supporting different business functions, which are well-integrated and well-orchestrated. The applications could be COTS (Common-Off-The-Shelf) vendor software, or Prudential Group software capabilities, or software built by in-house PHI engineering team. All applications need to adopt common services, platforms, architectural principles, and design patterns. The right candidate will be accountable to convert business requirements into detailed and low-level technology requirements, in the fastest time possible, with least gaps, and clarity on how the technology and business requirements can be tested at pace, with minimal gaps, and best quality. Requirement gaps, change requests, non-integrated journeys – all these would signal poor quality deliverables by this candidate. Job Description: Deeply understand the long-term architectural direction, with emphasis on reusable components, and the interactions between the various applications. Evaluate business requirements and convert them into solution designs considering Functionality, Interoperability, Performance, Scalability, Reliability & Availability & other applicable criteria Identify and evaluate alternative design options and trade-offs to handle both functional and non-functional requirements; Prepare designs that consider current applications & architecture, operating models as well as end target state architecture Responsible for high- & low-level designs of various systems and applications in line with PHI Tech Vision Own the preparation of detailed design specifications to form the basis for development & modification of applications Ensure adoption and implementation of defined solutions; Provide technical expertise to enable the application design & iteration; Collaborate with technical teams to develop and agree system integration plans and review progress Support change programs\u002F project through technical plans & application of design principles that comply with enterprise and solution architecture standards Lead governance forums required to create harmony in application designs Identify & document application\u002F integration components for recording in a suitable EA tool; Recommend and implement improvements to this processes\u002F tool(s) Ensure that Extensions and additions to the defined designs are undertaken frequently in line with ever evolving business and technology landscape but go through rigorous vetting processes. Ensure that the collaborative nature of capabilities such as design and engineering is coupled with tight governance around non-negotiables like security, availability and performance. Who we are looking for: Technical Skills & work experience: MH: Health Insurance product company\u002FGCC\u002FHealthTech experience (…), or IT services company with Health Insurance (TCS, HCL, Infosys, etc.) vertical, or Health Insurance company (e.g. ABHI, Star, Icici Lombard, Care, etc), or Health Insurance Ecosystem vendors (Medi Assist, Doc Online, etc). MH: Proven experience as a Technology solution leader with overall experience between 8 - 18 years MH: Proven ability with UML (Unified Modelling Language) – should be able to come up with sequence diagrams, activity diagrams, state diagrams, etc. MH: Demonstrated ability to understand business strategy & processes & its successful translation into technology low level design MH: Excellent knowledge of modern design patterns like CQRS, SAGA, etc., including micro-services, etc. Keywords 1st level: solution architect, domain architect, solution designer, cloud designer, digital designer. Keywords 2nd level: Good to Have: SH: Deep End-to-End Architecture understanding, including Enterprise Java Stack, Front-End technologies, mobile applications (Android and iOS), Middleware, Databases (SQL & No SQL), Data Warehouses, RESTful APIs, Pub-Sub. SH: Experienced in streaming technology or frameworks such as Kafka SH: Deep understanding of Enterprise Integration and Messaging Patterns, SOA Governance practices. CH: Familiar with one or more Architecture Frameworks (e.g. TOGAF etc.) WH: Good understanding of DevOps Personal Traits: First and foremost, be an exceptional builder of great people Highest standards of Collaboration & Teamwork are critical to this role Strong communication skills & ability to engagement senior management on strategic plans, leading project steering committees and status updates etc. Excellent problem analysis skills. Innovative and creative in developing solutions Ability and willingness to be hands-on; Strong attention to detail Ability to work independently and handle multiple concurrent initiatives Excellent organizational, vendor management, negotiation, and prioritization skills Education Bachelor’s in computer science, Computer Engineering or equivalent; Suitable certifications for key skills Language Fluent written and spoken English Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":783,"slug":784,"title":785,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":786},63126,"phi-business-solution-specialist-claims-ptsi-prudential-technology-and-services-india-private-limited","PHI - Business Solution Specialist - Claims","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented… Business Solution Specialist - Claims As a Business Solution Specialist, your typical week might include the following… Collaborate and co-create with cross functional workstreams for new products, processes, testing and implementation. Co-create, implement, launch, and manage a customer-centric Claims Management function\u002F workflow powered by Data & Technology Ensure that processes & technologies are designed focus on automation, scalability, and productivity Develop in-depth understanding of business processes, articulate use-cases, user-stories & requirement documents\u002F change requests for identified features\u002F capabilities for applicable platforms and projects. Collaborate with functions including but not limited to Technology, Product & Actuarial, Claims, Compliance, Risk Management, and Finance; Represent Claims Function in Technology & Cross-functional implementations Review business process flow diagrams with Business Analyst to ensure comprehensive documentation a) Identify pain points, bottlenecks, redundancies, delays, errors, or any other areas to enhance the process and dig deeper to uncover the root causes of the identified pain points and inefficiencies b) Check if the current process complies with relevant regulations and industry standards including legal\u002F compliance\u002F data privacy. c) Review techniques such as flowcharts, BPMN diagrams, or process maps to illustrate the sequence of activities, decision points, inputs, outputs, and the roles involved in applicable business processes d) Undertake iterations in signed-off Business Process Flow, when required, in collaboration with stakeholders to refine and finalize the next version. Perform process impact analysis across various platforms, holding an end-to-end view of user journeys. Ensure that acceptance criteria are defined & met; lead testing in collaboration with functional users including jointly preparation & review of test plan, test cases, user acceptance testing. Continuous enhancement of Overall Rules for Allocation, Auto Adjudication, Data masters, fraud trigger creation and implementation for claims management process. Ensure 100% Tariff digitization for direct empanelment hospitals and preferred network Coordination with relevant partners (TPA\u002FAgencies) required for robust digitally led claims management process. Collaborate with relevant stake holders, management Design and execute staggered plan for 'Inhouse' Claims Process setup by Y3 You could be the right candidate if you… Have atleast 10 years of total experience in health insurance functions and 3-5 years’ experience in Health Claims insurance is required. Have end-to-end knowledge of health insurance products, operations processes, and technology systems. Can understand high-level processes and can convert them into detailed business requirement documents. Have a proven track record of end-to-end implementation and business outcome delivery of significant insurance systems. an make informed decisions, swiftly and are adept at creative problem solving; have good judgment and analytical skills Have excellent verbal and written communication skills and strong negotiation skills. Thrive in environments that celebrate co-creation and collaboration. Have high resilience – can manage yourself, your teams and your peers when faced with ambiguity or failure This could be the gig for you if you… Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team’s contribution output while thinking wing-to-wing across the organization. Have strong clinical knowledge and clinical decision-making skills Have built best-in-class processes from scratch Are passionate about leveraging digital tools to transform customer experience Location: Mumbai Title: Business Solution Specialist - Claims Reporting to: Head Underwriting and Claims Management Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":788,"slug":789,"title":790,"location":13,"raw_job_location_address_addressLocality":791,"raw_hiringOrganization_logo_url":13,"raw_description":792},63127,"executive-actuarial-ptsi-prudential-technology-and-services-india-private-limited","Executive- Actuarial","PHI|Mumbai","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner us in this mission, we are looking for a talented… Executive Pricing Actuary Your work week might include the following: Assist in developing and launching new, flexible, health insurance products, informed by thorough market analysis. Build and implement sophisticated pricing models for these products, ensuring compliance and robust documentation. Analyze large datasets to optimize pricing, product design, and portfolio mix. Collaborate across different teams in the organization. Continuously improve processes and leverage emerging technologies. Monitor portfolio performance, recommending portfolio adjustments, new products, new features and repricing strategies. Ensure regulatory compliance. Ensure full responsibility for your and your team’s output while thinking wing-to-wing across the organization. You could be the right candidate if you: Have deep understanding of health insurance products (Retail, Group, Retail Under Group, Indemnity, Fixed Benefit products such as Personal Accident, Hospital Cash, Critical Illness, Disease Specific, Loan Linked, Travel, Wellness Offerings, International Offerings, Byte-sized Offerings etc.), related processes and regulatory landscape. Minimum 2-3 years of experience in health insurance pricing, product development, predictive modeling, rate filings, and regulatory compliance. Nearly Qualified Actuary (or at least 3 CT papers). Are an expert in actuarial modeling and statistical software (R, SAS, Python, Emblem, Radar, SQL, advanced Excel). Have exceptional analytical, problem-solving, leadership, and communication skills. undefined This Could Be the Gig for You If You are: A self-starter who thrives in a dynamic and challenging environment. You are not afraid to roll up your sleeves and get involved in all aspects of product development. A natural leader who can inspire and motivate a team to achieve ambitious goals. You enjoy mentoring and sharing your expertise. Passionate about leveraging data and technology to improve healthcare access and affordability. You see the big picture and how your work contributes to a larger purpose. A strategic thinker with a keen eye for detail. You can see the forest and the trees, balancing big-picture strategy with meticulous execution. A collaborative team player who enjoys working with diverse individuals across different departments. You value open communication and a supportive work environment. Excited about continuous learning and staying at the forefront of industry trends and technologies. You are proactive in seeking out new knowledge and skills. Comfortable working in a fast-paced environment, juggling multiple priorities, and adapting to changing circumstances. Resilient and solution oriented. Looking for a role where you can make a real difference in the lives of others by improving access to quality and affordable healthcare. Department: Actuarial Reports To: Pricing Actuary Location: Mumbai, Maharashtra Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":794,"slug":795,"title":796,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":797},63129,"phi-manager-business-analyst-ptsi-prudential-technology-and-services-india-private-limited","PHI - Manager - Business Analyst","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented… Manager - Business Analyst As a Business Analyst, your typical week might include the following… Create continuous value for the business by conceiving next generation digital experiences Manage health & wellness business requirements in active collaboration with functional representatives Collaborate with Product Managers \u002F Functional owners to formulate product vision, strategy & roadmap Develop in-depth understanding of business processes, articulate use-cases, user-stories & requirement documents \u002F change requests for identified features\u002F capabilities for applicable platforms and projects Solicit, validate and document business requirements through clear understanding of as-is vs to-be process, document clear acceptance criteria for user stories Lead brainstorming sessions with key stakeholders so that business requirements and opportunities are strategically with a view to create delightful experiences while staying competitive in the market Perform process impact analysis across various platforms, holding an end-to-end view of user journeys Design Business Process Flows, Review with Key functional Stakeholders and Obtain signoff. Facilitate discussions, gather feedback, and ensure the proposed improvements align with the business process objectives. Understand business objectives, processes and products to make educated recommendations Document business process flow diagrams and review with functional stakeholders a) Identify pain points, bottlenecks, redundancies, delays, errors, or any other areas to enhance the process and dig deeper to uncover the root causes of the identified pain points and inefficiencies b) Check if the current process complies with relevant regulations and industry standards including legal\u002F compliance\u002F data privacy. c) Use techniques such as flowcharts, BPMN diagrams, or process maps to illustrate the sequence of activities, decision points, inputs, outputs, and the roles involved in applicable business processes d) Undertake iterations in signed-off Business Process Flow, when required, in collaboration with stakeholders to refine and finalize the next version. Manage stakeholder expectation based on current book of work and capacity, collaborate with key business stakeholders to understand business requirements, contribute to the platform technology roadmap & driving day-to-day prioritization of work on capabilities, while working closely with functional users Ensure that acceptance criteria are defined & met; lead testing in collaboration with functional users including jointly preparation & review of test plan, test cases, user acceptance testing You could be the right candidate if you… Understand & craft successful product conceptualization & delivery by synthesizing the intersection of market environment, consumer behavior & business ambition Can empathize well with & understand the motivations of users Have proved expertise in User Research, Processes for creating Personas, Customer Journey Maps & User Flows Understand existing mental models & expectations of users based on contemporary experiences Have an exceptional eye for visual and interaction details Can communicate design decisions effectively Ability to present your design strategy and persuade stakeholders while solving user problems creatively and effectively Ability to act as an indispensable member of the product delivery team throughout all phases of product development Comfortable with Agile\u002Fiterative project management methodologies Ability to identify metrics & analytics to track impact of design decision through quantitative data Collaborate & communicate effectively across disciplines such as Technology, Product, Operations, Marketing & Analytics teams to design & implement solutions Have a curious mind; measure what really matters and can design subsequent iterations basis insight Hands on knowledge of behavioral analytics platforms, BI tools and SDLC tracking tools Are passionate about operating interactively This could be the gig for you if you… Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Are comfortable progressively iteratively while balancing the need for a minimal level of service a digital asset should provide when a customer engages with it Can identify raw stones and iteratively polish them into shining diamonds. Like to work in a space where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your own output while thinking wing to wing across the organization; to solve for the customer Have 6-8 years of total experience with atleast 3 years domain experience in any of these sectors: health insurance, wellness, payments, financial services ecommerce, insurance core systems, health tech, insure tech tele-sales & non voice customer servicing platforms, loyalty platforms What can make you extra special You have experience in designing wireframes, UX flows, customer journey maps, conducting usability testing, interpreting feedback and incorporating insights into iterations It’s great if you have already read books like Blue Ocean strategy, Measure what matters & Zero to One. Before you saw them mentioned here You have incisive insights about your customers, irrespective of the industry you have worked in You have meaningful certifications in agile and understand the principles beyond the jargon You have real stories to tell about how your team and you challenged convention and took the path less travelled. We are keen to listen to your story; doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location: Mumbai\u002F Bangalore Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":799,"slug":800,"title":801,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":802},63130,"phi-lead-business-analyst-product-ptsi-prudential-technology-and-services-india-private-limited","PHI - Lead Business Analyst- Product","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented… Business Analyst As a Business Analyst, your typical week might include the following… Manage health & wellness business requirements and implementation in active collaboration with functional representatives. Solicit, develop, and validate business requirement documentation through a clear understanding of ‘asis’ vs ‘to-be’ process, and document clear acceptance criteria for user stories. Lead brainstorming sessions with key stakeholders so that business requirements and opportunities are accounted for comprehensively while creating delightful experiences. Develop in-depth understanding of business processes, articulate use-cases, user-stories & requirement documents\u002F change requests for identified features\u002F capabilities for applicable platforms and projects. Perform process impact analysis across various platforms, holding an end-to-end view of user journeys. Design Business Process Flows, Review with Key functional Stakeholders and Obtain signoff. Facilitate discussions, gather feedback, and ensure the proposed improvements align with the business process objectives. Partner functional process owners to support capability vision, strategy & roadmap. Understand business objectives, processes, and products to make educated recommendations. Document business process flow diagrams and review with functional stakeholders. Identify pain points, bottlenecks, redundancies, delays, errors, or any other areas to enhance the process and dig deeper to uncover the root causes of the identified pain points and inefficiencies Check if the current process complies with relevant regulations and industry standards including legal\u002F compliance\u002F data privacy. Use techniques such as flowcharts, BPMN diagrams, or process maps to illustrate the sequence of activities, decision points, inputs, outputs, and the roles involved in applicable business processes d) Undertake iterations in signed-off Business Process Flow, when required, in collaboration with stakeholders to refine and finalize the next version. Manage stakeholder expectation based on current book of work and capacity, collaborate with key business stakeholders to understand business requirements, contribute to the platform technology roadmap & driving day-to-day prioritization of work on capabilities, while collaborating closely with functional users Ensure that acceptance criteria are defined & met; lead testing in collaboration with functional users including jointly preparation & review of test plan, test cases, user acceptance testing. You could be the right candidate if you… Have 10-15 years of total experience with any of these sectors: health insurance, wellness, payments, financial services e-commerce, insurance core systems, insurance tele-sales & customer servicing. At least 3 years’ experience in health insurance is required. Have end-to-end knowledge of health insurance products, operations processes, and technology systems. Can understand high-level processes and can convert them into detailed business requirement documents. Have a proven track record of end-to-end implementation and business outcome delivery of significant insurance systems. You are an expert in designing wireframes, UX flows, customer journey maps, conducting usability testing, interpreting feedback, and incorporating insights into subsequent implementations. Are a true team player. Have the interpersonal skills and proven ability to collaborate & communicate effectively across disciplines such as Technology, Product, Operations, Marketing & Analytics teams to deliver high-impact solutions. Can function as an indispensable member of the team o Are passionate about operating iteratively. Are an effective communicator, can present your strategy and persuade stakeholders while solving user problems creatively and effectively. Able to identify and track the appropriate metrics to assess key processes\u002F capabilities in pursuit of continuous improvement. Have hands-on knowledge of Confluence & JIRA, behavioral analytics platforms, BI tools and SDLC tracking tools. This could be the gig for you if you… Have built best-in-class processes from scratch Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your and your team’s output while thinking wing-to-wing across the organization. Are passionate about leveraging digital tools to transform customer experience. Location: Mumbai Title: Business Analyst, Senior Manager Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":804,"slug":805,"title":806,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":807},63131,"manager-business-analyst-ptsi-prudential-technology-and-services-india-private-limited","Manager - Business Analyst","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented… Manager - Business Analyst As a Manager - Business Analyst, your typical week might include the following… Manage health & wellness business requirements and implementation in active collaboration with functional representatives. Solicit, develop, and validate business requirement documentation through a clear understanding of ‘asis’ vs ‘to-be’ process, and document clear acceptance criteria for user stories. Lead brainstorming sessions with key stakeholders so that business requirements and opportunities are accounted for comprehensively while creating delightful experiences. Develop in-depth understanding of business processes, articulate use-cases, user-stories & requirement documents\u002F change requests for identified features\u002F capabilities for applicable platforms and projects. Perform process impact analysis across various platforms, holding an end-to-end view of user journeys. Design Business Process Flows, Review with Key functional Stakeholders and Obtain signoff. Facilitate discussions, gather feedback, and ensure the proposed improvements align with the business process objectives. Partner functional process owners to support capability vision, strategy & roadmap. Understand business objectives, processes, and products to make educated recommendations. Document business process flow diagrams and review with functional stakeholders. a) Identify pain points, bottlenecks, redundancies, delays, errors, or any other areas to enhance the process and dig deeper to uncover the root causes of the identified pain points and inefficiencies b) Check if the current process complies with relevant regulations and industry standards including legal\u002F compliance\u002F data privacy. c)Use techniques such as flowcharts, BPMN diagrams, or process maps to illustrate the sequence of activities, decision points, inputs, outputs, and the roles involved in applicable business processes d) Undertake iterations in signed-off Business Process Flow, when required, in collaboration with stakeholders to refine and finalize the next version. Manage stakeholder expectation based on current book of work and capacity, collaborate with key business stakeholders to understand business requirements, contribute to the platform technology roadmap & driving day-to-day prioritization of work on capabilities, while collaborating closely with functional users Ensure that acceptance criteria are defined & met; lead testing in collaboration with functional users including jointly preparation & review of test plan, test cases, user acceptance testing. You could be the right candidate if you… Have 7-9 years of total experience with any of these sectors: health insurance, wellness, payments, financial services e-commerce, insurance core systems, insurance tele-sales & customer servicing. At least 3 years’ experience in health insurance is required. Have end-to-end knowledge of health insurance products, operations processes, and technology systems. Can understand high-level processes and can convert them into detailed business requirement documents. Have a proven track record of end-to-end implementation and business outcome delivery of significant insurance systems. You are an expert in designing wireframes, UX flows, customer journey maps, conducting usability testing, interpreting feedback, and incorporating insights into subsequent implementations. Are a true team player. Have the interpersonal skills and proven ability to collaborate & communicate effectively across disciplines such as Technology, Product, Operations, Marketing & Analytics teams to deliver high-impact solutions. Can function as an indispensable member of the team are passionate about operating iteratively. Are an effective communicator, can present your strategy and persuade stakeholders while solving user problems creatively and effectively. Able to identify and track the appropriate metrics to assess key processes\u002F capabilities in pursuit of continuous improvement. Have hands-on knowledge of Confluence & JIRA, behavioral analytics platforms, BI tools and SDLC tracking tools. This could be the gig for you if you… Have built best-in-class processes from scratch Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your and your team’s output while thinking wing-to-wing across the organization. Are passionate about leveraging digital tools to transform customer experience. Location: Mumbai Title: Manager - Business Analyst Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":809,"slug":810,"title":811,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":812},63132,"phi-manager-product-management-ptsi-prudential-technology-and-services-india-private-limited","PHI - Manager- Product Management","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Manager – Product Management to join our Product & Propositions team in Mumbai. We are looking for exceptional talent with a passion for transforming the health insurance experience in India. If you have a deep and thorough understanding of the current state of the industry and a clear vision of what a transformed future could be like, for the scope detailed in this job description, we are eager to speak with you! As a Product Manager, your typical week will include the following... Create, launch, and refine health insurance propositions that serve customer needs, improve saleability, and manage risk for the organisation. Own the full product lifecycle of Health Insurance products including Retail Indemnity, Fixed benefit (Retail under Group and Standalone Retail) and Group (Employer-Employee) products. Conduct detailed distributor, customer and market research and competitive analysis to identify new product opportunities and refine existing offerings. Develop compelling, differentiated product propositions for target customer\u002F seller segments that deliver revenue and loss-ratio goals. Define and document detailed product requirements (constructs), including features, functionalities, pricing, and distribution channels. Develop policy wordings and product filing documents, customer & sales collaterals that address all regulatory requirements while communicating the proposition with impact. Manage timely resolution of all regulatory queries in collaboration with relevant functions, as required. Lead development and execution of go-to-market plans, including marketing campaigns, sales training, and channel partner enablement. Collaborate with cross-functional teams spanning actuarial, distribution, health management, marketing, underwriting, claims, customer servicing, and technology to implement and launch products. Define and document system requirements for products, ensuring seamless integration with internal and external systems and user journeys. Ensure compliance with all relevant regulations and company policies. Analyse product performance data to generate data-led insights and identify areas for improvement. Identify and implement product enhancements and innovations to maintain a competitive advantage; Conduct regular product reviews and manage necessary adjustments to feature basket, pricing, and distribution strategy. Conduct internal and external product validations, including feasibility studies, cost-benefit analyses, and customer feedback sessions. Develop and implement effective channel and segment strategies to maximize product reach and penetration within the bank channel. You could be the right candidate if you have Degree in Business, Finance, Insurance, Statistics or Cleared Actuarial Papers or related field or a related field. A Master of Business Administration from a reputed institute is desirable. 7+ years of experience in product management, preferably in the health insurance industry with at least 3 years of experience in a stand-alone health insurer Minimum of 5 years of experience in handling Retail and Retail Under Group products within the General \u002FHealth insurance industry with hands-on experience in Quotation Management Excellent knowledge of Product configuration in core systems and front-end sales platforms Strong understanding of the health insurance market, including industry trends, regulations, and competitive landscape. Proven experience in developing and launching successful health insurance products. Thrive in engaging and partnering with distribution teams and agent advisors to achieve sales outcomes. Excellent analytical, problem-solving, and decision-making skills. Effective communication, presentation, and interpersonal skills. Ability to work independently and as part of a cross-functional team. Proficiency in data analysis and financial modelling. This could be the gig for you if you… Have built best-in-class processes from scratch. Are passionate about leveraging digital tools to transform customer experience. Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they really need. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team’s contribution output while thinking wing-to-wing across the organization. Location: Mumbai Position: Manager – Product Management Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":814,"slug":815,"title":816,"location":13,"raw_job_location_address_addressLocality":791,"raw_hiringOrganization_logo_url":13,"raw_description":817},63133,"manager-content-ptsi-prudential-technology-and-services-india-private-limited","Manager- Content","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner us in this mission, we are looking for a talented… Manager- Content Creator Your typical week will include the following. Develop and implement content strategies across social media, blogs, and other platforms Lead and manage a team of content creators, providing guidance and feedback Collaborate with cross-functional teams to align content with business goals Analyze content performance, identify trends, and optimize future content Stay up to date with industry trends and best practices You could be the right candidate if you Minimum 5+ years of experience in content creation, social media management, or a related field Proven track record of creating engaging content and managing teams Strong understanding of content strategy, analytics, and industry trends Excellent communication, leadership, and project management skills Experience with content management systems, social media advertising, and SEO Knowledge of design principles, video production, and graphic design This could be the gig for you if you… Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Have the ability and willingness to be hands-on with strong attention to detail. Can work independently and handle multiple concurrent initiatives. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team’s contribution output while thinking wing-to-wing across the organization. Are passionate about setting up best-in-class capabilities from scratch Location: Mumbai Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":819,"slug":820,"title":821,"location":13,"raw_job_location_address_addressLocality":791,"raw_hiringOrganization_logo_url":13,"raw_description":822},63134,"manager-seo-ptsi-prudential-technology-and-services-india-private-limited","Manager- SEO","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner us in this mission, we are looking for a talented… Manager – SEO Your typical week will include the following. The SEO Manager will be responsible for developing and implementing effective search engine optimization (SEO) strategies to improve the online visibility and search rankings of the company's website. This role involves conducting keyword research, optimizing website content, and analyzing performance metrics to drive organic traffic and enhance the company's digital presence. • Develop and execute comprehensive SEO strategies to improve organic search rankings and drive traffic to the company's website. • Conduct keyword research to identify high-value search terms and optimize website content accordingly. • Perform on-page and off-page SEO activities, including meta tag optimization, link building, and content creation. • Monitor and analyse website performance using SEO tools such as Google Analytics, Google Search Console, and SEMrush. • Collaborate with content creators to ensure SEO best practices are integrated into website content, blog posts, and other digital assets. • Stay updated on the latest SEO trends, algorithm changes, and industry best practices. • Conduct technical SEO audits to identify and resolve issues affecting website performance. • Track and report on key SEO metrics, including organic traffic, keyword rankings, and conversion rates. • Ensure that the SEO best practices are implemented in the website design and development. You could be the right candidate if you • Master's degree in Marketing, Communications, Information Technology, or a related field. • Minimum of 3-5 years of experience in SEO, preferably in the health insurance industry. • Strong understanding of search engine algorithms and ranking factors. • Proficiency in using SEO tools such as Google Analytics, Google Search Console, SEMrush, Ahrefs, and Moz. • Excellent analytical and problem-solving skills. • Strong written and verbal communication skills. • Ability to work independently and as part of a team. • Experience with HTML, CSS, and JavaScript is a plus. This could be the gig for you if you… • Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. • Join hands with other colleagues to solve for the customer. • Have the ability and willingness to be hands-on with strong attention to detail. • Can work independently and handle multiple concurrent initiatives. • Like to work in a culture where everyone can see what others are doing. • Take help from others when stuck and encourage others when there are setbacks. • Take full responsibility for your team’s contribution output while thinking wing-to-wing across the organization. • Are passionate about setting up best-in-class capabilities from scratch Location: Mumbai Title: Manager - SEO Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":824,"slug":825,"title":826,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":827},63135,"phi-assistant-manager-claims-management-ptsi-prudential-technology-and-services-india-private-limited","PHI - Assistant Manager- Claims Management","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Assistant Manager – Claims Management to join our Experience team in Mumbai. Assistant Manager – TPA Claims Management As an Assistant Manager Claims, your typical week might include the following: Guiding TPA processing team by providing medical opinion for Health Insurance Claims Ensure claims of valid settlements are made according to the company practice and procedures. Processing and approving medical claims pertaining to Indemnity, Benefit for both Group and Retail, with sharp FWA and Loss minimization approaches. Thorough on the compliance and regulatory requirements and implementation in the claims process. Case management of potential cases to Network team, maintaining data of referred\u002Fsaving achieved\u002Fimpact against cashless outgo. Automation and rule driven decision making with timely update of benefit in TAT \u002F TMS \u002F Transaction Create and reviewing claim simplification guidelines to Improve TAT, Minimize transaction. Medical decisioning and guidance to the team Audit of TPA processed claims and also Inhouse processed claims. Regulatory compliances – Claim processing guideline as per compliance and timely implementation of any New Circular. Train TPA teams – Timely Training of TPA for new benefit, process change, Understanding and claim Philosophy as per PHI standard. Benefit claims – Well versed with processing of Benefit claims, Creating SOP, Pay-out framework to Nominee\u002FLegal heir. Collaborate with FWA Manager to provide inputs from agencies for efficient Fraud restriction and necessary checks and balances in system. Re-UW opinion for non-disclosure cases – Training to Team for indicated cases for Re-UW referral, tracking and corrective action basis UW decision. Extend support to the sales\u002Fdistribution – Separate prioritization que for green channel, Specific Agent, Broker. Set up and create robust governance to manage TPA process with great efficiency. Proficient with medical terms & systems (including ICD\u002FCPT\u002FPCS codes). You could be the right candidate if you… Are a doctor by training (\u002FBAMS\u002FBHMS\u002FBDS) Have 03-05 years’ experience of health Insurance claim processing management with at least 1-2 years’ experience as team leader managing and holding responsibility daily claim flow. Understands the TPA ecosystem and has experience of managing TPA model (Preferred) Have startup experience or setting up a team from scratch (Preferred but not mandatory) Should be a decisive & creative individual. Should be able to make quick decisions and have good judgment and analytical skills Have an excellent verbal and written communication skills and strong negotiation skills. Always open to embracing change and be able to manage it This could be the gig for you if you… Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your own output while thinking wing to wing across the organization; to solve for the customer Have strong clinical knowledge and clinical decision-making skills Have built best in class processes from a scratch. Are passionate about leveraging digital tools to transform customer experience What can make you extra special. What can make you extra special It’s a great if you have already read books like Blue Ocean strategy & Zero to One. Before you saw them mentioned here. You have real stories to tell about how your team, and you challenged convention and took the path less travelled. We are keen to listen to your story; doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location: Mumbai Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":829,"slug":830,"title":831,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":832},63136,"phi-associate-branch-service-delhi-ptsi-prudential-technology-and-services-india-private-limited","PHI - Associate- Branch Service- Delhi","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner us in this mission, we are looking for a talented… Branch Service Associate As a Branch Service Associate, your typical week might include the following Handle day-to-day branch functioning as per standard operating procedures: Support in clearing the proposal pendency in collaboration with Sales. Manage premium collection, Deposition, reporting, reconciliation and refund lifecycle journey Manage walk-in customers & distributors with new product enquiry, policy servicing requests, Claim requests Implement process controls to avoid any kind of regulatory, reputational or financial breaches Ensure Compliance with statutory & regulatory requirements Manage administrative expenses of the branch and maintain proper financial records Drive adoption of Digital platforms: Customer App\u002FPortal for self-service Distributor portal\u002FApp for customer servicing Revenue: Contribute to business by exploring cross-selling opportunities, lead generation & conversion. Focus on Renewal Collection Distributor Onboarding & Service Trainings Support to Prospective Agent and help navigate smooth onboarding process. Handling distributor queries & escalations. You could be the right candidate if you Have a bachelor’s degree from a recognized institute Have basic in understanding financial services industry, with good understanding on branch insurance operations\u002Fservice Have knowledge and experience in managing insurance operations Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions Able to think on your feet to navigate through the ecosystem and deliver solutions Are obsessed with providing Customer and Distributor delight moments and can influence stakeholders in the process Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users\u002Fcustomers. Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you… Are passionate about bringing truly consumer centric ideas into reality to help customers be healthier; you enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Take help from others when stuck and encourage others when there are setbacks Have upto 3yrs domain experience in any of these sectors: health, life, general insurance, Banking\u002FNBFCs. What can make you extra special if you Have demonstrable experience in improving customer experience through well managed operations Have walked extra mile in solving business problems by adopting offbeat path Have proven track record of succeeding in complex business environment and helping colleagues succeed as well We are keen to listen to your story; doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location: Delhi If you think this is the one for you, drop in a line with your story at careers@prudentialhealth.in We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":834,"slug":835,"title":836,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":837},63137,"phi-assistant-manager-operations-ptsi-prudential-technology-and-services-india-private-limited","PHI - Assistant Manager- Operations","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Assistant Manager – Claims Management to join our Experience team in Mumbai. Assistant Manager – Operations and floor management As a Assistant Manager Claims, your typical week might include the following: Key Responsibilities: 1. End-to-End Claims Management Oversee the entire claims process from registration to settlement, ensuring adherence to SLAs and regulatory guidelines. Implement and monitor controls to prevent fraud, abuse, and leakage. Ensure accurate adjudication and timely closure of claims. 2. Floor & Resource Management Manage daily floor operations including team rostering, shift planning, and workload balancing. Monitor real-time productivity and allocate resources dynamically to meet demand. Drive employee engagement and performance through coaching and feedback. 3. Process Optimization & Productivity Identify process gaps and implement improvements to enhance efficiency and reduce turnaround time. Collaborate with IT and automation teams to digitize manual workflows and introduce RPA where applicable. Track and improve key operational metrics such as claims per FTE, TAT, and error rates. 4. Partner & Vendor Management Liaise with TPAs, network hospitals, and other service providers to ensure smooth claims processing. Monitor partner performance against SLAs and escalate deviations. Conduct periodic reviews and audits of third-party operations. 5. Target Achievement & KPI Management Define and monitor KPIs for team and individual performance. Set monthly\u002Fquarterly targets aligned with business goals and track progress. Drive accountability and continuous improvement through data-backed insights. 6. MIS & Reporting Publish daily, weekly, and monthly MIS reports covering claims volumes, TAT, approval\u002Frejection rates, and partner performance. Present dashboards and insights to senior management for strategic decision-making. Ensure data accuracy and integrity across all reports. 7. Compliance & Regulatory Adherence Ensure claims processing complies with IRDAI regulations and internal policies. Support internal and external audits with required documentation and data. Maintain grievance redressal records and ensure timely resolution. You could be the right candidate if you… Graduate\u002FPostgraduate in Healthcare Management, Insurance, Business Administration, or related field. 7–12 years of experience in health insurance claims operations, with at least 3 years in a managerial role. Proficiency in Excel, SQL, and BI tools (Power BI\u002FTableau) Familiarity with claims management systems and TPA portals Understanding of IRDAI regulations and health insurance products Strong leadership and team management capabilities Excellent communication and stakeholder management Analytical mindset with a focus on continuous improvement Understands the TPA ecosystem and has experience of managing TPA model (Preferred) • Have startup experience or setting up a team from scratch (Preferred but not mandatory) Should be a decisive & creative individual. Should be able to make quick decisions and have good judgment and analytical skills • Have an excellent verbal and written communication skills and strong negotiation skills. Always open to embracing change and be able to manage it Lean Six Sigma (Green Belt or higher) Health Insurance or Claims Adjudication Certification Data Analytics or MIS Reporting Certification This could be the gig for you if you… Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your own output while thinking wing to wing across the organization; to solve for the customer Have strong clinical knowledge and clinical decision-making skills • Have built best in class processes from a scratch. Are passionate about leveraging digital tools to transform customer experience What can make you extra special. What can make you extra special It’s a great if you have already read books like Blue Ocean strategy & Zero to One. Before you saw them mentioned here. You have real stories to tell about how your team, and you challenged convention and took the path less travelled. We are keen to listen to your story; doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location : Mumbai Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":839,"slug":840,"title":841,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":842},63138,"phi-assistant-manager-claims-mis-amp-analytics-ptsi-prudential-technology-and-services-india-private-limited","PHI - Assistant Manager- Claims MIS & Analytics","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Assistant Manager – Claims Management to join our Experience team in Mumbai. Assistant Manager – Claim MIS or Analytics As a Assistant Manager Claims, your typical week might include the following: Key Responsibilities: 1. Operational Analytics & Reporting Develop and maintain daily, weekly, and monthly MIS reports for claims, underwriting, policy servicing, and customer service operations. Create dashboards to track KPIs such as turnaround time (TAT), claim settlement ratios, productivity metrics, and exception handling. Analyze trends and variances to identify operational bottlenecks and recommend corrective actions. 2. Process Efficiency & Productivity Monitoring Conduct time-motion studies and workflow analysis to identify inefficiencies in operational processes. Collaborate with process owners to define and monitor productivity benchmarks across teams. Support automation initiatives by identifying manual tasks suitable for digitization or RPA. 3. Third-Party Performance Monitoring Track and evaluate performance of TPAs, network hospitals, and other service providers using SLAs and contractual KPIs. Generate periodic performance scorecards and escalate deviations to relevant stakeholders. Support vendor audits and provide data-driven insights for contract renewals and negotiations 4. Regulatory & Compliance Reporting Ensure timely and accurate submission of regulatory reports to IRDAI, IIB and other statutory bodies. Reconciliation of Monthly claim register with finance team Maintain audit trails and documentation for internal and external audits. Monitor compliance with data privacy, fraud detection, and grievance redressal norms. 5. Data Governance & Quality Ensure data integrity and consistency across systems and reports. Work with IT and data teams to resolve data discrepancies and improve data architecture. Define and implement data validation rules and reconciliation processes. 6. Stakeholder Collaboration Liaise with underwriting, claims, customer service, finance, and IT teams to gather requirements and deliver actionable insights. Present findings and recommendations to senior management through structured presentations and visualizations. You could be the right candidate if you… Bachelor’s\u002FMaster’s degree in Statistics, Mathematics, Computer Science, Actuarial Science, or related field. 4–8 years of experience in MIS\u002FAnalytics roles, preferably in health or general insurance operations. Technical Skills: Advanced Excel, SQL, Power BI\u002FTableau Knowledge of Python\u002FR for data analysis (preferred) Familiarity with insurance core systems (e.g., policy admin, claims management) Soft Skills: Strong analytical and problem-solving skills Excellent communication and stakeholder management Attention to detail and ability to work under tight deadlines Understands the TPA ecosystem and has experience of managing TPA model (Preferred) • Have startup experience or setting up a team from scratch (Preferred but not mandatory) Should be a decisive & creative individual. Should be able to make quick decisions and have good judgment and analytical skills • Have an excellent verbal and written communication skills and strong negotiation skills. Always open to embracing change and be able to manage it Preferred Certifications: IRDAI Regulatory Compliance (if applicable) Six Sigma \u002F Lean Certification (preferred) Data Analytics or BI certifications (e.g., Microsoft, Tableau) This could be the gig for you if you… Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your own output while thinking wing to wing across the organization; to solve for the customer Have strong clinical knowledge and clinical decision-making skills • Have built best in class processes from a scratch. Are passionate about leveraging digital tools to transform customer experience What can make you extra special. What can make you extra special It’s a great if you have already read books like Blue Ocean strategy & Zero to One. Before you saw them mentioned here. You have real stories to tell about how your team, and you challenged convention and took the path less travelled. We are keen to listen to your story; doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location : Mumbai Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":844,"slug":845,"title":846,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":847},63139,"phi-associate-branch-service-mumbai-ptsi-prudential-technology-and-services-india-private-limited","PHI - Associate- Branch Service- Mumbai","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner us in this mission, we are looking for a talented… Branch Service Associate As a Branch Service Associate, your typical week might include the following Handle day-to-day branch functioning as per standard operating procedures: Support in clearing the proposal pendency in collaboration with Sales. Manage premium collection, Deposition, reporting, reconciliation and refund lifecycle journey Manage walk-in customers & distributors with new product enquiry, policy servicing requests, Claim requests Implement process controls to avoid any kind of regulatory, reputational or financial breaches Ensure Compliance with statutory & regulatory requirements Manage administrative expenses of the branch and maintain proper financial records Drive adoption of Digital platforms: Customer App\u002FPortal for self-service Distributor portal\u002FApp for customer servicing Revenue: Contribute to business by exploring cross-selling opportunities, lead generation & conversion. Focus on Renewal Collection Distributor Onboarding & Service Trainings Support to Prospective Agent and help navigate smooth onboarding process. Handling distributor queries & escalations. You could be the right candidate if you Have a bachelor’s degree from a recognized institute Have basic in understanding financial services industry, with good understanding on branch insurance operations\u002Fservice Have knowledge and experience in managing insurance operations Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions Able to think on your feet to navigate through the ecosystem and deliver solutions Are obsessed with providing Customer and Distributor delight moments and can influence stakeholders in the process Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users\u002Fcustomers. Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you… Are passionate about bringing truly consumer centric ideas into reality to help customers be healthier; you enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Take help from others when stuck and encourage others when there are setbacks Have upto 3yrs domain experience in any of these sectors: health, life, general insurance, Banking\u002FNBFCs. What can make you extra special if you Have demonstrable experience in improving customer experience through well managed operations Have walked extra mile in solving business problems by adopting offbeat path Have proven track record of succeeding in complex business environment and helping colleagues succeed as well We are keen to listen to your story; doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location: Mumbai If you think this is the one for you, drop in a line with your story at careers@prudentialhealth.in We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":849,"slug":850,"title":851,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":852},63140,"phi-end-user-and-corporate-network-support-ptsi-prudential-technology-and-services-india-private-limited","PHI - End User and Corporate network Support","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Description Job Title: Executive - End User and Corporate network Support Location: Mumbai Work Type: Work-from-Office role only, no remote or WFH Overall, Role Purpose This role drive modernization of the workplace environment to increase productivity & efficiency and support in the digital transformation journey. The individual will be responsible for all Site IT and End-User IT assets (hardware, software and network) related to Prudential’s office-sites in Mumbai in Airoli and Lower Parel offices. She\u002FHe should have at least of 4+ years of relevant experience. Key Responsibilities Site IT and End User Support: Execute and maintain the planned layout, manage Site IT and End User IT assets, across all India sites (Mumbai and rest of India), managing vendors and collaborating with Group colleagues, and as per group standards and policies. Define India specific service management and assets management SOPs, policies & procedures, SLA’s using the Group standards as the baseline. Own the transition of Site IT & End-User IT assets from one site-location to another. Budgeting and Resource Planning: Manage the department's budget and resources effectively, including equipment purchases, software licenses, and maintenance contracts. Identify cost-saving opportunities and allocate resources efficiently to maximize ROI. Using the small FTE team, and the larger vendor teams, deliver Site IT & End-User IT assets Ops services as per defined SLAs. Vendor Management: Evaluate and select third-party vendors, contractors, and service providers for network and IT-related projects and services. Negotiate contracts, oversee vendor relationships, and ensure deliverables meet quality standards and timelines. Documentation and Reporting: Maintain accurate documentation of network configurations, system updates, and troubleshooting procedures. Generate regular reports on network performance, security incidents, and support activities for management review. Own the annual and periodic audits, reporting and compliance requirements related to Site IT & End-User IT assets. Training and Development: Provide training and professional development opportunities for team members to enhance their technical skills and knowledge. Stay abreast of emerging technologies and industry trends to foster continuous learning and innovation within the department. Collaboration and Communication: Foster collaboration with other departments, such as software development, infrastructure, and security teams, to ensure alignment of network and IT initiatives with broader organizational goals. Communicate effectively with stakeholders to address concerns, provide updates, and solicit feedback. Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and procedures to minimize downtime and data loss in the event of network outages, natural disasters, or other emergencies using the Group standards as the baseline. Test and refine recovery strategies regularly to ensure readiness for unforeseen events. Overall Support: Contribute to, and support, site’s non-IT SOPs, policies, procedures and SLAs, from an IT perspective: Onboarding and Deboarding of employees AV and VC capabilities HR policies Employee engagement activities Group colleagues’ site visits to site External stakeholders’ visits to site Job Requirements - Knowledge and Skills Possess a deep understanding of networking technologies, IT infrastructure, and security protocols, including TCP\u002FIP, DNS, VPN, and cybersecurity best practices. Demonstrate effective leadership skills to oversee and motivate a team of IT professionals, with proficiency in delegation, communication, conflict resolution, and team building. Exhibit analytical prowess in troubleshooting complex network issues, identifying root causes, and implementing timely solutions. Show sound judgment and decision-making capabilities, particularly in high-pressure situations. Communicate technical concepts clearly to both technical and non-technical stakeholders, while fostering collaboration across teams. Possess excellent documentation skills for network diagrams, procedures, and reports. Stay abreast of emerging technologies and industry trends, demonstrating adaptability and a willingness to learn new skills. Flexibility in adapting to evolving business requirements and technologies is key. Maintain a customer-focused approach, ensuring high-quality IT support and service delivery. Skilled in vendor management, including vendor selection, contract negotiation, and relationship management, to meet organizational needs effectively. Job Requirements - Attributes Lead and inspire a team of IT professionals with a strategic vision, fostering collaboration and innovation to achieve organizational objectives. Demonstrate proficiency in networking technologies, cybersecurity, and IT infrastructure management, ensuring the reliability, security, and scalability of the organization's network. Communicate technical concepts clearly to diverse stakeholders, facilitate cross-team collaboration, and drive decision-making with sound judgment and strong problem-solving skills. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":854,"slug":855,"title":856,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":857},63141,"phi-executive-pre-underwriting-ptsi-prudential-technology-and-services-india-private-limited","PHI - Executive- Pre-Underwriting","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner us in this mission, we are looking for a talented Pre-Underwriter located at Mumbai. Executive \u002F Sr Executive Pre-underwriting As a Pre-underwriter, your typical week might include the following. Tele\u002FVideo Underwriting Calls: Medical history questionnaire extraction precisely and comprehensively through conversation on a recorded line in an Audio or Video tools Medical Record Follow-Up: Proactively contact customers to follow up on the submission of past medical records. Drive timely and complete submission of all required documentation. Medical Summarization: Data entry of the medical records, test values and create summary of the case (like case history summarization) Portability Proposal & Document Review: Review portability proposals and associated documents for completeness and accuracy, identifying any discrepancies or missing information that needs to be addressed with the customer. Counter-Offer Management: Clearly explain counter offers to customers, addressing any queries or concerns they may have. Persuade customers to accept counter offers through effective communication and follow-up. Proposal Decline Handling: Compassionately and clearly explain the reasons for proposal declines to customers. Provide detailed explanations and, where possible, offer alternative solutions or guidance. You could be the right candidate if you Graduates from paramedical background (Nursing\u002Fpharmacy or Sciences background) Basic Understanding of Medical Terminology and interpreting medical records Basic understanding of medical codes ICD and Procedure (Good to have) Have excellent verbal communication skills Having basic computer knowledge Proficiency in English and Hindi is a must (additionally 1 or more regional language is preferrable) 1-2yrs of experience in insurance Underwriting \u002F Tele MER calling (good to have) This could be the gig for you if you… Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Like working in a culture where everyone can see what others are doing. Take help from others when they are stuck and encourage others when there are setbacks. Take full responsibility for your team’s contribution output while thinking wing-to-wing across the organization. Have Medium to high medical terminology and knowledge with great collaborative and summarization skills Passionate about building something best-in-class processes from scratch Are passionate about leveraging digital tools to transform customer experience Location: Mumbai Title: Executive-Pre-Underwriting Reporting to: Manager - Underwriting Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":859,"slug":860,"title":861,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":862},63142,"phi-engineering-intern-1-ptsi-prudential-technology-and-services-india-private-limited","PHI - Engineering Intern-1","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Engineering Intern Organization: Prudential Health India (note: you will be made the offer from PTSI, but after incorporation you contract will be moved to PHI) Location: Mumbai Reporting to: Chief Information Technology Officer, or his DR (direct report) About PHI At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented… Engineering Interns who are eager to learn, experiment, and contribute to real-world systems in a fast-paced environment. This internship gives you hands-on experience across multiple technology domains. You will have the opportunity — and are expected — to learn and contribute across Platform Engineering, AI\u002FML, DevSecOps, and Testing, depending on project needs. You’ll work closely with engineers, designers, product managers, and architects to support the design, development, and scaling of PHI’s digital health products. As a Engineering Intern, your typical week might include the following. Collaborate with cross-functional teams to understand requirements and translate them into working prototypes or features. Support UI development using modern web technologies. Assist with integration between frontends and backend services. Contribute to maintaining and enhancing CICD and DevSecOps pipelines. Participate in code reviews and follow team coding standards and best practices. Stay curious about emerging tech across frontend, AI\u002FML, cloud, DevSecOps, and testing automation. 1. Platform Engineering · Learn and apply fundamentals of cloud-native engineering, including Linux basics, networking, system design fundamentals, and distributed systems concepts. · Assist in building and maintaining platform components, such as internal developer platforms, API gateways, service meshes, and observability pipelines. · Understand how core platform services work end-to-end: o compute (containers, serverless), o networking (ingress, load balancing), o storage (object stores, databases), o IAM and security controls. · Support the engineering teams by enabling smooth onboarding onto platform tools, templates, and automation. · Learn how CI\u002FCD, infrastructure-as-code, security tooling, and monitoring integrate into platform workflows. 2. AI\u002FML · Support data cleaning, feature engineering, and model experimentation. · Assist in evaluating ML models for accuracy and performance. · Learn how ML concepts integrate into product workflows (e.g., recommendations, fraud\u002Frisk scoring, intelligent automation). 3. DevSecOps · Learn to work with CI\u002FCD pipelines (GitHub Actions, Jenkins, etc.). · Explore containerization (Docker, Kubernetes) and cloud platforms (GCP\u002FAWS\u002FAzure). · Assist in implementing basic automated security practices (linting, scanning, secret management, dependency checks). 4. QA & Test Engineering · Participate in writing and executing test cases (manual + automated). · Learn about Jest, Cypress, Playwright, or similar testing frameworks. · Validate UI flows, API responses, test data, and integration scenarios across systems. You could be the right candidate if you have · Students or recent graduates in Computer Science, Engineering, Information Technology, or related fields. · Basic familiarity with platform engineering (Java, JS, Python, Databases, Google Cloud). · Interest or coursework in AI\u002FML, Cloud, DevOps, or Software Testing. · Curious, self-driven, and willing to learn anything required — frontend, AI\u002FML, DevSecOps, Testing, or tools you’ve never used before. · Good communication and collaboration skills. · Able to thrive in a fast-paced, agile, zero-to-one environment Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":864,"slug":865,"title":866,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":867},63143,"phi-head-business-development-ptsi-prudential-technology-and-services-india-private-limited","PHI - Head - Business Development","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner us in this mission, we are looking for a talented… Head – Business Development (Health Insurance) Location: Mumbai Title: Head – Business Development Reporting: CDO Role Summary: The Head – Business Development will lead PHHIL’s growth agenda by formulating and executing business development strategies, building partnerships, and expanding market presence. The role is pivotal in driving premium growth through strategic alliances with regional players, PSU banks, and other partners. The incumbent will also ensure cross-functional collaboration, mentor a high-performing team, and create scalable frameworks that support long-term business objectives. Typical Week Activities: Develop and execute comprehensive business development strategies and pitches aligned with PHHIL’s goals. Conduct market mapping and competition benchmarking to identify opportunities and areas for differentiation. Manage relationships with internal stakeholders and external partners to ensure seamless execution and alignment. Lead commercial negotiations, structuring, and payment processes to create mutually beneficial partnerships. Coordinate with Go-to-Market and Farming teams to ensure effective transitions and collaboration. Define the vision for partnerships and position PHHIL as a preferred, easy-to-do-business partner. Establish a strong regional presence to tap into opportunities across regional, PSU, and small bank segments. Leverage existing networks and relationships to achieve early momentum and accelerate business growth. Build and mentor a second line of young, dynamic business developers to cover 100% of the market and maintain a robust pipeline. You Could Be the Right Candidate If You: At least 10 years of experience in GI\u002F HI bancassurance business development with a proven track record in terms of conversions, premium and market share achieved. Demonstrate expertise in market mapping, competitor analysis, and opportunity sizing. Possess strong relationship management skills, working effectively with internal teams and external partners. Are experienced in commercial negotiations and structuring deals that drive business outcomes. Have a proven track record of building scalable teams and mentoring high-potential talent. Are able to translate vision into action, aligning business strategies across functions. Thrive in fast-paced environments and are comfortable working with multiple stakeholders. Communicate effectively, inspire teams, and create a culture of accountability and performance. This Could Be the Gig for You If You: Are passionate about building new partnerships and expanding PHHIL’s reach across markets. Enjoy analyzing market trends and using insights to create differentiated offerings. Believe in collaboration and are skilled at engaging diverse teams to achieve results. Take ownership of the business, thinking wing-to-wing across functions to deliver outcomes. Value agility, resilience, and data-driven decision-making in challenging environments. Aspire to create lasting relationships that contribute to long-term business success. Are eager to lead and nurture a team that thrives on growth, innovation, and customer focus. What We Offer: A competitive salary with attractive performance-based incentives. Opportunities to shape the growth of a greenfield health insurance business. Exposure to strategic initiatives and collaboration with top leadership. Access to structured training, mentorship, and professional development programs. A supportive and inclusive culture that encourages innovation and customer-centric solutions. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":869,"slug":870,"title":871,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":872},63144,"phi-head-digital-ptsi-prudential-technology-and-services-india-private-limited","PHI - Head Digital","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner us in this mission, we are looking for a talented… Head – Digital Location: Mumbai Title: Head – Digital Reporting: Chief Distribution Officer (CDO) Role Summary: The Head – Digital will be responsible for driving Prudential Health India’s digital strategy, ensuring the growth and transformation of digital channels across all customer touchpoints. The role requires a visionary leader who can scale digital platforms, enhance customer experience, and lead transformation initiatives that integrate technology, distribution, and product innovation. Typical Week Activities: Own and drive digital channel growth across web, app, and aggregator platforms. Act as subject matter expert on various “digital sales formats” across channels including direct to customer and B2B sales Lead product management initiatives for digital platforms – ensuring superior UI\u002FUX, performance, and customer engagement. Design and execute digital distributor platform strategies to enhance sales, onboarding, and servicing journeys. Drive digital transformation initiatives across the organization in collaboration with technology, marketing, and distribution teams. Lead digital banca initiatives to integrate digital tools and journeys for partner channels. Work cross-functionally with CX, Marketing, Product, and Operations to ensure seamless customer journeys and data-driven decisions. Track performance metrics, conversions, and ROI for all digital channels and recommend optimization strategies. You Could Be the Right Candidate If You: Have 8–12 years of experience in a high-performance leadership role within health insurance, health tech, insure tech, or e-commerce. Have 4-6 years of experience in a senior leadership role driving digital growth, martech led acquisition, performance marketing, digital and byte sized contextual sales through traditional and non-traditional insurance distribution channels Have a proven track record of scaling digital platforms and delivering measurable business growth. Possess strong product mindset, analytical skills, strategic thinking, and execution skills. Are hands-on with leading and influencing cross functional squads Are preferably from a premier technology institute or B-school. Demonstrate strong cross-functional leadership and stakeholder management capabilities. This Could Be the Gig for You If You: Thrive in leadership roles where you can influence the organization’s digital future. Enjoy building and scaling digital ecosystems from scratch. Are passionate about customer-centric design and user experience. Excel at working with cross-functional teams to drive transformation and innovation. Believe in leveraging data and technology to drive business outcomes. What We Offer: A competitive salary with performance-based incentives tailored to your achievements. Opportunities for career growth within a fast-expanding organization. Access to cutting-edge technology projects and digital transformation programs. A culture that values innovation, collaboration, and customer focus. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":874,"slug":875,"title":876,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":877},63145,"phi-lead-accounting-ptsi-prudential-technology-and-services-india-private-limited","PHI - Lead- Accounting","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. PHI – Lead – Accounting and Financial Control Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a dynamic and Risk Manager to ensure the efficient and seamless operation of the Risk Department and plays a crucial role in identifying, assessing and mitigating risks in the organization. Reporting To: CFO Location: Mumbai The Lead – Accounting and Financial Control role in a start-up health insurance company requires a strategic finance professional who will be responsible for overseeing the company’s day-to-day accounting functions, ensuring accurate financial reporting, compliance with regulatory standards, and supporting strategic financial initiatives. This role requires a hands-on leader with deep expertise in accounting standards, insurance sector regulations, and financial systems. Key Responsibilities Manage general ledger, accounts payable\u002Freceivable, payroll, and fixed assets. Ensure timely and accurate month-end and year-end closing processes. Maintain chart of accounts and accounting policies in line with Indian GAAP and IRDAI norms. Review financial statements and reports for internal and external stakeholders. Ensure compliance with statutory requirements including IRDAI, GST, TDS, and income tax. Coordinate with auditors for statutory, internal, and tax audits. Implement and optimize accounting systems and ERP tools. Drive automation and process improvements to enhance efficiency and accuracy. Establish internal controls and risk mitigation practices. Liaise with external consultants, banks, and regulatory bodies. Qualification & Experience CA \u002F MBA (Finance) or equivalent qualification. 10–15 years of experience in financial reporting & accounting. Strong understanding of Indian GAAP, IRDAI regulations, and expense accounting. Excellent organizational and leadership skills. Experience in insurance \u002F Fintech or healthcare sectors. Strong communication and stakeholder management abilities. Skills High attention to detail and accuracy. Strong analytical and problem-solving skills. Excellent communication and leadership abilities IRDAI reporting requirement Knowledge What we offer Competitive salary Career development opportunities for professional growth and development including training and mentorship programs Recognition as a key member of our leadership team Opportunity to shape the accounting function of a high-growth startup Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":879,"slug":880,"title":881,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":882},63146,"phi-lead-internal-audit-ptsi-prudential-technology-and-services-india-private-limited","PHI - Lead- Internal Audit","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. PHI – Lead – Internal Audit Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a dynamic and Risk Manager to ensure the efficient and seamless operation of the Risk Department and plays a crucial role in identifying, assessing and mitigating risks in the organization. Reporting to CFO Location: Mumbai The Lead – Internal Audit role in a start-up health insurance company requires a strategic audit professional responsible for establishing and leading the internal audit function, developing audit strategies, conducting risk-based audits, and reporting findings to the Audit Committee and senior management. This role requires a seasoned audit professional with deep experience in insurance, regulatory compliance, and enterprise risk management. Key Responsibilities Develop and implement a comprehensive internal audit strategy and annual audit plan aligned with business objectives and regulatory requirements Conduct risk-based audits across financial, operational, IT, and compliance areas to assess adequacy of controls and identify improvement opportunities Ensure compliance with IRDAI guidelines, internal policies, and applicable laws and regulations Prepare and present audit reports to the Audit Committee and senior leadership with clear findings, recommendations, and action plans Monitor implementation of audit recommendations and track remediation progress Collaborate with external auditors, regulators, and internal stakeholders to ensure audit readiness and transparency Lead investigations into fraud, misconduct, or control breaches and support disciplinary or legal actions as needed Maintain documentation and audit trails in accordance with professional standards Build and manage a high-performing internal audit team with strong technical and ethical capabilities Stay updated on emerging risks, regulatory changes, and best practices in internal audit and risk management Qualification & Experience CA\u002FICWA qualification with expertise in Indian GAAP, IFRS, and IRDA frameworks. 8-12 years of experience in finance and accounting \u002F Auditing within the health insurance industry. Strong knowledge of internal audit standards, IRDAI regulations, and insurance operations Familiarity with audit tools, data analytics, and governance frameworks Skills High attention to detail and accuracy Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities Ability to lead teams and manage multiple priorities under tight deadlines What we offer Globally integrated culture Career development opportunities for professional growth and development including training and mentorship programs Collaborative and mission-driven work culture Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":884,"slug":885,"title":886,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":887},63147,"phi-lead-data-architect-ptsi-prudential-technology-and-services-india-private-limited","PHI - Lead- Data Architect","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Lead\u002FPrincipal Software Engineer to join our Experience team Name in Mumbai Lead\u002FPrincipal Software Engineer Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So the title could be: (Senior Manager) Lead Software Engineer (Asst. Director) Principal Software Engineer Deep technology role Experience: 12 - 15 years. Location: Mumbai and\u002For Mangalore Work from office only Job Profile Summary: PHI intends to build a cloud-native, microservices-oriented, loosely coupled & open technology platform, which is tightly aligned to health-insurance domain, and built expecting to be reused while anticipating change. The PHI platform will be made up of multiple applications supporting different business functions, which are well-integrated and well-orchestrated. The applications could be COTS (Common-Off-The-Shelf) vendor software, or Prudential Group software capabilities, or software built by in-house PHI engineering team. All applications need to adopt common services, platforms, architectural principles, and design patterns. The right candidate will be accountable to deliver technology artefacts to business stakeholders, in the fastest time possible, with least gaps, best quality, and clarity on how the technology and business requirements can be delivered and tested at pace, with minimal gaps, and best quality. Requirement gaps, change requests, non-integrated journeys, bugs in UAT, NFR failures – all these would signal poor quality deliverables by this candidate. We are looking for 4 candidates. Each of them will need on a specific core engineering areas : These candidates will focus on engineering solutions for building core integration layer and platforms stitching all of PHIs applications across customer, distribution, partnerships and core areas. Job Description: Deeply understand the long-term architectural direction, with emphasis on reusable components, and the interactions between the various applications. Work with TDMs, BAs, and Solution designers to understand business requirements and engineer technology solutions considering functionality, interoperability, performance, scalability, reliability & availability & other applicable criteria. Design, develop, unit test, and implement software programs for backend systems supporting mobile apps, SDKs, micro-frontends, WhatsApp, and ecosystem partners. Establish standards for platform development. Conceptualize and incorporate reusable development frameworks. Create specifications and detailed plans, write code, own unit, performance, and functional testing, and play an active role in rollout and launch. Work closely with other engineers, designers, R&D, analysts, product managers, and other teams and stakeholders to achieve desired outcomes for the company. Develop open APIs and capabilities required to enable seamless integration across ecosystem partners. Use data-driven insights to guide the development of programs and apps that meet user needs. Develop world-class and reusable platform capabilities as RESTful services with flawless code continuously delivered in production. Follow and contribute to defining and ensuring adherence to architecture and coding standards. Keep up with innovativeness to build world-class propositions using bleeding-edge technologies, frameworks, and best practices to bring differentiation through technology. Who we are looking for: Technical Skills & work experience: MH: Proven hands-on experience of engineering enterprise grade solutions with overall experience between 7 - 18 years MH: Demonstrated ability to understand technology and architectural strategy & processes & its successful translation into engineering solutions MH: Deep expertise in Java, NodeJS, Python, building scalable, event-driven, and distributed micro-services, enterprise NoSQL databases (e.g., Couchbase), stream-based processing with full actor-model implementation (e.g., Flink, Google Cloud Data Flow), REST API frameworks (e.g., Swagger), enterprise pub-sub frameworks (e.g., Google pub-sub, Kafka), full-duplex secure communication protocols using non-blocking message flows (e.g., WSS). MH: Proficiency in tools like Github (with co-pilot and actions), Build pipelines with relevant technology knowledge, Java, Diverse set of IDEs, Jira, Confluence, Kubernetes, Docker, Google Cloud Platform, Jenkins (Versioning and delivery helper tools), Postman, Websocket client (API development and debug tools). Personal Traits: First and foremost, be an exceptional engineer Highest standards of Collaboration & Teamwork are critical to this role Strong communication skills & ability to engagement senior management on strategic plans, leading project steering committees and status updates etc. Excellent problem analysis skills. Innovative and creative in developing solutions Ability and willingness to be hands-on; Strong attention to detail Ability to work independently and handle multiple concurrent initiatives Excellent organizational, vendor management, negotiation, and prioritization skills Education Bachelor’s in computer science, Computer Engineering or equivalent; Suitable certifications for key skills Language Fluent written and spoken English Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":889,"slug":890,"title":891,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":892},63148,"phi-lead-data-engineer-ptsi-prudential-technology-and-services-india-private-limited","PHI - Lead- Data Engineer","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented to join our Experience team Name in Mumbai. Lead\u002FData Engineer Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So, the title could be: (Senior Manager) Lead Data Engineer (Manager) Data Engineer Deep technology role Experience: 12 - 15 years. Location: Mumbai and\u002For Bangalore Work from office only Job Profile Summary: PHI intends to build a cloud-native, microservices-oriented, loosely coupled & open technology platform, which is tightly aligned to health-insurance domain, and built expecting to be reused while anticipating change. The PHI platform will be made up of multiple applications supporting different business functions, which are well-integrated and well-orchestrated. The applications could be COTS (Common-Off-The-Shelf) vendor software, or Prudential Group software capabilities, or software built by in-house PHI engineering team. All applications need to adopt common services, platforms, architectural principles, and design patterns. The right candidate will be accountable to deliver technology artefacts to business stakeholders, in the fastest time possible, with least gaps, best quality, and clarity on how the technology and business requirements can be delivered and tested at pace, with minimal gaps, and best quality. Requirement gaps, change requests, non-integrated journeys, bugs in UAT, NFR failures – all these would signal poor quality deliverables by this candidate. Job Description: Deeply understand the long-term architectural direction, emphasizing reusable components and interactions between various applications and accordingly architect data platform needs. Collaborate with TDMs, BAs, data engineers, data owners, business stakeholders, and Solution designers to understand business requirements to architect data solutions considering functionality, interoperability, performance, scalability, reliability, availability, and other applicable criteria. Conceptualize and engineer reusable data solution and development frameworks. Use data-driven insights to guide the development of programs and apps that meet user needs. Follow and contribute to defining and ensuring adherence to engineering and coding standards. Stay innovative by building world-class propositions using bleeding-edge technologies, frameworks, and best practices to bring differentiation through technology. Design, develop, and maintain robust data pipelines for batch and streaming data processing, ensuring scalability and reliability . Implement ETL processes to gather, transform, and load data from various sources into data warehouses and data lakes . Utilize data engineering technologies such as Parquet format for efficient data storage, Iceberg open table format for managing large-scale datasets . Leverage Google Cloud Platform services including Google Cloud Storage, Google Cloud Pub\u002FSub, Google Cloud Dataflow, Google Cloud Dataproc, Google Cloud Composer, and Google Cloud Bigtable Ensure data quality and governance by implementing monitoring, measuring, and improving data quality throughout its lifecycle Develop and maintain data integration workflows using APIs and standard toolsets Collaborate with cross-functional teams to solve enterprise problems related to data storage, exposure, and sharing in line with security and compliance requirements Build and optimize data infrastructure to support advanced analytics and insights Implement and maintain components of big data technologies for both exploratory and production data science platforms. Who we are looking for: Technical Skills & work experience: MH: Proven hands-on experience of data architecture and engineering for enterprise grade Datawarehouse\u002Flake\u002Flake-house with overall experience between 7 - 18 years MH: Demonstrated ability to understand technology and architectural strategy & processes & its successful translation into engineering solutions MH: Deep with BigQuery for data warehousing\u002Flakes\u002Flakehouses and analytics, leveraging Google Cloud's suite of tools for data engineering tasks, Parquet format for efficient data storage, open table formats(Iceberg) and building robust data pipelines leveraging cloud native toolsets, ETL processes, data integration, and transformation techniques to ensure seamless, Google Cloud Storage, Google Cloud Pub\u002FSub, Google Cloud Dataflow, Google Cloud Dataproc, Google Cloud Composer, and Google Cloud Bigtable, looker studio, powerbi etc. MH: Experience with machine learning models and AI solutions on Google Cloud, utilizing tools like Vertex AI for model deployment and management. MH: Understanding of data governance, security, and compliance measures to protect sensitive data and ensure adherence to industry standards. MH: Proficiency in data quality management, including monitoring, measuring, and improving data quality throughout its lifecycle. Familiarity with data governance frameworks to establish rules, processes, and roles that ensure data is managed effectively from initial collection to final analysis MH: Proficiency in tools like Github (with co-pilot and actions), Build pipelines with relevant technology knowledge, Java, Diverse set of IDEs, Jira, Confluence, Kubernetes, Docker, Google Cloud Platform, Jenkins (Versioning and delivery helper tools), Postman, Websocket client (API development and debug tools). Personal Traits: First and foremost, be an exceptional engineer Highest standards of Collaboration & Teamwork are critical to this role Strong communication skills & ability to engagement senior management on strategic plans, leading project steering committees and status updates etc. Excellent problem analysis skills. Innovative and creative in developing solutions Ability and willingness to be hands-on; Strong attention to detail Ability to work independently and handle multiple concurrent initiatives Excellent organizational, vendor management, negotiation, and prioritization skills Education Bachelor’s in computer science, Computer Engineering or equivalent; Suitable certifications for key skills Language Fluent written and spoken English Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":894,"slug":895,"title":896,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":897},63149,"phi-lead-data-modeler-ptsi-prudential-technology-and-services-india-private-limited","PHI - Lead- Data Modeler","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented to join our Experience team Name in Mumbai. Lead \u002F Data Modeler Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So the title could be: (Senior Manager) Lead Data Modeler (Manager) Data Modeler Deep technology role Experience: 7 - 15 years. Location: Mumbai and\u002For Bangalore Work from office only Job Profile Summary: PHI intends to build a cloud-native, microservices-oriented, loosely coupled & open technology platform, which is tightly aligned to health-insurance domain, and built expecting to be reused while anticipating change. The PHI platform will be made up of multiple applications supporting different business functions, which are well-integrated and well-orchestrated. The applications could be COTS (Common-Off-The-Shelf) vendor software, or Prudential Group software capabilities, or software built by in-house PHI engineering team. All applications need to adopt common services, platforms, architectural principles, and design patterns. The right candidate will be accountable to deliver technology artefacts to business stakeholders, in the fastest time possible, with least gaps, best quality, and clarity on how the technology and business requirements can be delivered and tested at pace, with minimal gaps, and best quality. Requirement gaps, change requests, non-integrated journeys, bugs in UAT, NFR failures – all these would signal poor quality deliverables by this candidate. Job Description: Deeply understand the long-term architectural direction, with emphasis on reusable components, and the interactions between the various applications. Work closely with data engineers, software engineers, data architects, solution designers, R&D, analysts, product managers, and other teams and stakeholders to achieve desired outcomes for the company considering functionality, interoperability, performance, scalability, reliability & availability & other applicable criteria Design, develop, test, and implement data models supporting mobile apps, SDKs, micro-frontends, WhatsApp, and ecosystem partners. Establish standards for platform development. Data model and open APIs capabilities needs to be aligned to enable seamless integration across ecosystem partners. Use data-driven insights to guide the development of programs and apps that meet user needs. Follow and contribute to defining and ensuring adherence to architecture and coding standards. Keep up with innovativeness to build world-class propositions using bleeding-edge technologies, frameworks, and best practices to bring differentiation through technology. Establish and enforce data modeling standards and best practices to ensure consistency, quality, and integrity of data models. Continuously evolve and refine data models to adapt to new business requirements, technological advancements, and data sources. Create and maintain comprehensive documentation for data models, including data dictionaries, entity-relationship diagrams, and metadata. Optimize data models for performance, scalability, and reliability to ensure efficient data processing and retrieval. Ensure seamless integration of data models with existing data systems, databases, and data warehouses. Conduct thorough testing and validation of data models to ensure accuracy and consistency of data. Provide training and support to data users and stakeholders on data modeling concepts, tools, and best practices. Who we are looking for: Technical Skills & work experience: MH: Proven hands-on experience in data modeling, with a strong understanding of data modeling principles, methodologies, and tools. MH: Demonstrated ability to understand technology and architectural strategy & processes & its successful translation into engineering solutions MH: Deep expertise in data modeling tools such as ER\u002FStudio, ERwin, or similar. Strong Data and SQL skills and experience with database management systems (e.g., SQL and No-SQL DBs).. MH: Should have worked for large scale data engineering\u002Ftransformation with successful implementation of data warehouses, lakes or lake houses leveraging cloud technologies like GCP. Personal Traits: First and foremost, be an exceptional engineer Highest standards of Collaboration & Teamwork are critical to this role Strong communication skills & ability to engagement senior management on strategic plans, leading project steering committees and status updates etc. Excellent problem analysis skills. Innovative and creative in developing solutions Ability and willingness to be hands-on; Strong attention to detail Ability to work independently and handle multiple concurrent initiatives Excellent organizational, vendor management, negotiation, and prioritization skills Education Bachelor’s in computer science, Computer Engineering or equivalent; Suitable certifications for key skills Language Fluent written and spoken English Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":899,"slug":900,"title":901,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":902},63150,"phi-chief-investment-officer-ptsi-prudential-technology-and-services-india-private-limited","PHI - Chief Investment Officer","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. PHI – Chief Investment Officer Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a dynamic and Risk Manager to ensure the efficient and seamless operation of the Risk Department and plays a crucial role in identifying, assessing and mitigating risks in the organization. Reporting To: CFO Location: Mumbai The Chief Investment Officer role in a start-up health insurance company will be responsible for developing and executing the company’s investment strategy, managing the investment portfolio in compliance with IRDAI regulations, and ensuring optimal returns on surplus funds. This role requires a visionary leader with deep expertise in investment management, risk assessment, and regulatory compliance within the insurance or financial services sector. Key Responsibilities Develop and implement the company’s investment strategy aligned with business objectives and regulatory requirements Manage the investment portfolio across asset classes including debt, equity, and alternative instruments Ensure compliance with IRDAI investment norms and internal investment policies Monitor market trends, macroeconomic indicators, and risk factors to guide investment decisions Evaluate and recommend investment opportunities to the Board and Investment Committee Oversee treasury operations including cash flow forecasting, liquidity management, and banking relationships Prepare and present investment performance reports to senior management and regulators Lead the development of investment risk frameworks and ensure adherence to risk appetite Collaborate with finance, actuarial, and product teams to align investment planning with business needs Manage relationships with external fund managers, advisors, and financial institutions Drive automation and analytics in investment reporting and decision-making processes Build and lead a high-performing investment and treasury team. Qualification & Experience CFA, CA, or MBA (Finance) from a reputed institution Deep understanding of investment regulations, portfolio management, and financial markets Strong knowledge of IRDAI investment guidelines and insurance sector dynamics 12+ years of experience in investment management, treasury, or asset management roles Prior experience in insurance, reinsurance, or regulated financial institutions is highly preferred Proven track record of managing large portfolios and delivering consistent returns Skills Strategic thinker with strong analytical and decision-making skills Excellent leadership, communication, and stakeholder management abilities High integrity, risk awareness, and regulatory orientation Ability to thrive in a fast-paced, entrepreneurial environment What we offer Competitive compensation and long-term incentive plans (including ESOPs) Opportunity to shape the investment strategy of a high-growth healthtech startup Collaborative, purpose-driven work culture Exposure to cutting-edge innovation in insurance and financial services Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":904,"slug":905,"title":906,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":907},63151,"phi-lead-information-security-ptsi-prudential-technology-and-services-india-private-limited","PHI - Lead- Information Security","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. PHI – Lead- Information Security Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a dynamic and Risk Manager to ensure the efficient and seamless operation of the Risk Department and plays a crucial role in identifying, assessing and mitigating risks in the organization. Reporting To: CRO Location: Mumbai The Lead-Information Security will act as the designated Data Protection Officer (DPO) and act as the subject matter expert on data protection and security matters playing a critical role in protecting the organization's data and digital assets. Reporting to the Chief Risk Officer as part of the Risk Function, the role holder has regulatory obligations (as per IRDAI Regulation) will lead and support business unit leaders and functional teams on data protection, information security, cyber risk and related issues, including reviewing proposals and providing recommendations, guidelines and advice on relevant data protection regulations. Leading and managing the Prudential’s adoption and implementation of advanced technology solutions and innovative uses of data (e.g., AI, machine learning), the CISO will lead the development and implement comprehensive security strategies to assess risks and ensure compliance with applicable regulations. By effectively managing security incidents and promoting security awareness the CISO helps to mitigate risks and safeguard the organization's information resources. Responsible for identifying and assessing potential security risks developing mitigation strategies and implementing effective controls to minimize vulnerabilities. The CISO works closely with other senior executives such as the Chief Technology Officer (CTO), Chief Operations Officer and the Chief Distribution Officer to align security initiatives with business objectives. They also collaborate with other departments such as Legal Human Resources and Compliance to ensure that security measures comply with relevant laws regulations and industry standards. Key Responsibilities Security Strategy Development: The CISO takes a strategic approach to security identifying emerging threats and implementing proactive measures to protect the organization. They work closely with other stakeholders to align security initiatives with business goals. Risk Assessment and Management: The Lead-Information Security assesses the organization's security risks including potential vulnerabilities and potential impact. They develop risk mitigation strategies and controls to minimize exposure to threats. Security Policy and Compliance: The Lead-Information Security develops and enforces security policies and procedures to ensure compliance with applicable laws regulations and industry standards. They also oversee security awareness and training programs to educate employees on best practices and their role in safeguarding information. Incident Response and Management: The Lead-Information Security develops and maintains an incident response plan to address security incidents promptly and effectively. They coordinate with relevant stakeholders to contain investigate and remediate security breaches or incidents. Security Policy and Compliance: The Lead-Information Security develops and enforces security policies and procedures to ensure compliance with applicable laws regulations and industry standards. They also oversee security awareness and training programs to educate employees on best practices and their role in safeguarding information. Security Monitoring and Incident Detection: The Lead-Information Security oversees the implementation and maintenance of security monitoring tools and technologies to detect and respond to security threats. They collaborate with the IT department to ensure effective monitoring of networks systems and applications. Vendor and Third-Party Risk Management: The Lead-Information Security assesses and manages the security risks associated with third-party vendors and suppliers. They establish criteria for evaluating vendor security controls and ensure that appropriate measures are in place to protect the organization's data and systems. Security Awareness and Training: The Lead-Information Security develops and delivers security awareness programs to educate employees on security best practices and cyber threats. They promote a culture of security awareness and accountability throughout the organization. Incident Reporting and Communication: The Lead-Information Security is responsible for reporting security incidents to senior management regulatory authorities and other stakeholders as required. They communicate security risks incidents and initiatives to relevant parties ensuring transparency and timely response Market knowledge: The Lead-Information Security must have awareness and understanding of the wider business, economic and market environment in which Prudential operates, specifically in the Indian Insurance environment. Governance, oversight and controls: The Lead-Information Security must be able to assess the effectiveness of Prudential’s arrangements to deliver effective governance, oversight and controls in its business and, if necessary, to oversee and support the implementation of changes in these areas. Qualification & Experience This role requires significant knowledge and experience on the key data protection and security issues impacting the healthcare and insurance industry. The right candidate will be highly commercial and business aware and able to place specific privacy and data protection issues within a wider commercial and regulatory context, and as part of an innovative digital transformation agenda, minimum of 8 to 12 years of experience in a combination of risk management, information security and IT roles Knowledge of common information security management frameworks, such as ISO\u002FIEC 27001, and NIST Well-developed advocacy skills and experienced in negotiating and agreeing collaborative approaches with internal and external stakeholders Highly networked and a skilled relationship builder, with the ability to build and maintain strong networks of policy influence Innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams Experience in applying regulatory knowledge to new products and services and excellent technical knowledge including on privacy-engineering techniques, data security, encryption, big data, profiling etc. Experience with Cloud computing\u002FElastic computing across virtualized environments. Specific experience in Agile (scaled) software development or other best in class development practices. Skills Stakeholder Management Vendor Management Strong Communication Skills Technical (IT) skills Regulatory understanding (IRDAI) Strategic Mindset Entrepreneurship Execution Excellence Building High Performance Team What we offer Competitive salary Career development opportunities for professional growth and development including training and mentorship programs Recognition as a key member of our leadership team Opportunity to shape the accounting function of a high-growth startup Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":909,"slug":910,"title":911,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":912},63152,"phi-lead-martech-ptsi-prudential-technology-and-services-india-private-limited","PHI - Lead- Martech","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Martech - Lead to join our Marketing team in Mumbai. Your typical week will include the following: Managing marketing specific automation tools to devise strategies and optimise marketing processes, including CEP (Whatsapp, Email, SMS\u002FRCS), CRM (lead management (lead generation, nurturing, scoring), customer journey orchestration across web\u002Fapp platforms, A\u002FB testing and segmentation, AI\u002FML data modelling and analytics, UAT. Handle day-to-day troubleshooting and optimization of integrations across marketing platforms. Handling modern communication tools, technologies, and advanced analytics, enhancing the overall digital marketing strategy and operational efficiency. Oversee the development, implementation, and maintenance of digital platforms, including websites, mobile apps, customer portals and chatbot interfaces. Ensure platforms are user-friendly, secure, and compliant with industry regulations. Analyse data from digital platforms to identify trends, customer behaviours, and areas for improvement. Generate reports to inform strategic decisions and enhance customer experience. Develop strategies to improve the digital customer journey, ensuring seamless interactions and satisfaction. Implement feedback mechanisms to continuously refine and enhance digital services Develop and manage chatbot and conversational AI solutions to optimise customer acquisition and enhance customer support and engagement. Integrate chatbots with platforms like WhatsApp \u002F Web \u002F App to provide seamless customer experience. Continuously monitor and improve chatbot performance based on user feedback and analytics Implement and manage WhatsApp as a communication channel for customer interactions. Ensure WhatsApp communications are secure, compliant, and integrated with other digital platforms. Develop and implement AI\u002FML models to predict lead propensity and customer disposition. Analyse customer data to identify high-potential leads and tailor marketing strategies accordingly. Continuously refine models to improve accuracy and effectiveness in lead generation and customer retention. Knowledge of content management systems (CMS), Digital Asset Management (DAM) Platforms, and Experimentation and Personalization Platforms. Lead and manage end-to-end Martech projects, from requirement gathering, process flows, user guides to final delivery. Leverage knowledge of APIs, databases, and SQL to customize, troubleshoot, and enhance system capabilities. Work closely with the cross functional teams, and specifically Tech teams to understand business objectives and translate them into actionable Martech solutions, and ensure timely execution Knowledge of data protection laws and compliance (DPDP, GDPR, CASL, etc.). Ensure all digital platforms comply with health insurance regulations and data privacy laws. Implement robust security measures to protect sensitive customer information. Work closely with the systems, databases, and resources to source quantitative and qualitative data to support the update and ongoing maintenance of various marketing collaterals and websites. Identifying\u002Fexecuting new and impactful ways to enhance the efficiency and scalability of the marketing platforms and provide tactical support for data, website, and integration projects Collaborate across teams, both internal and external, to support the launch of new products and the execution of product action across platforms web, app, chat \u002F whatsapp Stay updated with the latest digital trends and technologies to continuously improve platforms. Propose and implement innovative solutions to enhance operational efficiency and customer engagement. You could be the right candidate if you have Master's degree in marketing, Communications, Information Technology, or a related field. Minimum of 5 years of experience in Martech \u002F Digital Platform Management, preferably in the health insurance industry. Deep understanding of Martech applications, including platform architecture, APIs, and best practices. Familiarity with web development frameworks and tools such as Flutter, React, Angular, Gatsby, or Next.js. Experience with CI\u002FCD pipelines, DevOps practices, workflow analysis and agile methodologies. Excellent analytical and problem-solving skills. Strong written and verbal communication skills. Ability to work independently and as part of a team. Experience with HTML, CSS, and JavaScript is a plus. This could be the gig for you if you… Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Have the ability and willingness to be hands-on with strong attention to detail. Can work independently and handle multiple concurrent initiatives. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team’s contribution output while thinking wing-to-wing across the organization. Are passionate about setting up best-in-class capabilities from scratch Location: Mumbai Title: Lead - Martech Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":914,"slug":915,"title":916,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":917},63153,"phi-lead-tech-audit-ptsi-prudential-technology-and-services-india-private-limited","PHI - Lead- Tech Audit","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. About the Job Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured—for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero-to-One team undertaking a greenfield health insurance deployment in India committed to building journeys that truly empathise with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented candidate for the role of… Tech Audit Lead Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So the title could be: Tech Audit Lead Senior Tech Audit Lead (Associate Director) Technology Audit People Manager Role Experience: 10–18 years Location: Mumbai Work Mode: Work from office only Job Profile Summary The Tech Audit Lead will be responsible for establishing and leading the technology audit function at PHI, ensuring compliance with internal policies, regulatory frameworks (IRDAI, GDPR, HIPAA), and global Prudential standards. This role will oversee audit trails, vulnerability management, and risk mitigation across PHI’s cloud-native infrastructure and applications. Job Description Develop and implement a comprehensive technology audit strategy and annual audit plan aligned with PHI’s business and regulatory requirements. Conduct risk-based audits across infrastructure, applications, data platforms, and security controls. Ensure complete and tamper-proof audit trails of user activities, data changes, and system events. Collaborate with InfoSec, DevSecOps, and AppSec teams to validate remediation of vulnerabilities and ensure patch compliance. Lead privacy impact assessments, penetration testing reviews, and security onboarding for new applications. Monitor and report on the implementation of audit recommendations and track remediation progress. Maintain documentation and audit logs in accordance with professional standards and Prudential Group policies. Support investigations into technology-related incidents, control breaches, or compliance failures. Present audit findings and risk assessments to senior leadership and the Audit Committee. Stay updated on emerging risks, regulatory changes, and best practices in technology audit and governance. Security & Compliance Technologies Implement and audit SAST, DAST, and SCA scanning tools and processes. Ensure secure integration of CI\u002FCD pipelines using Checkmarx, GitHub, GitHub Actions, HashiCorp Vault, and Azure AD. Oversee onboarding and compliance of WAF (Web Application Firewall) solutions including Imperva API Security and DDoS\u002FWAAP protection. Validate controls for privileged access management using tools like CyberArk. Ensure compliance with data classification, encryption standards, and endpoint protection policies. Who We Are Looking For Technical Skills & Work Experience Bachelor's in Engineering, Computer Science, or equivalent; certifications in CISA, CISSP, or ISO 27001 are a plus. 10–18 years of experience in technology audit, risk management, or compliance, preferably in insurance or financial services. Strong understanding of GCP, CI\u002FCD pipelines, DevSecOps, and infrastructure as code. Experience with tools such as Checkmarx, GitHub, Azure AD, HashiCorp Vault, CyberArk, and Imperva. Familiarity with SQL and NoSQL databases, encryption standards, and data classification frameworks. Proven ability to lead cross-functional audit engagements and manage stakeholder expectations. Personal Traits Strategic thinker with strong analytical and investigative skills. High integrity and ethical standards. Excellent communication and presentation skills. Ability to work independently and manage multiple concurrent audits. Strong attention to detail and documentation discipline. What Can Make You Extra Special Experience in setting up audit functions in greenfield environments. Exposure to IRDAI audits and regulatory inspections. Familiarity with centralised vulnerability dashboards and build breaker enforcement. Experience with public-facing application security, DDoS\u002FWAAP onboarding, and penetration testing workflows. Language Fluent written and spoken English Equal Opportunity Statement Prudential is an equal opportunity employer. We provide equality of opportunity and benefits for all who apply and perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability, part-time\u002Ffixed-term work, or any other status protected by applicable law. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":919,"slug":920,"title":921,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":922},63154,"phi-manager-group-underwriting-ptsi-prudential-technology-and-services-india-private-limited","PHI - Manager - Group Underwriting","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential India Health, we are on a mission to make Indians healthier, while bridging the health protection gap. We are a Zero to One team, committed to build journeys that will truly empathize with the customer and offer a differentiated, bespoke Prudential experience. To partner us in this mission, we are looking for a talented… Manager- Group Underwriting As a manager – Group Underwriting Management, your typical week might include the following. Design, implement, launch, and manage a customer-centric group underwriting function\u002F workflow powered by Data & Technology Develop and evolve detailed standard operating procedures for comprehensive and seamless functioning of Onboarding and Underwriting management processes. Build processes and teams with a focus on automation, scalability, and productivity Collaborate with functions including but not limited to Technology, Product & Actuarial, Claims, Compliance, Risk Management, Sales and Finance; represent group Underwriting function in cross-functional implementations Responsible for day in day out group underwriting of new business\u002Frenewal. Creation of RFQs , Clearance of quotations as per the group underwriting SOP Creating guidelines or risk mitigation, data collection templates for generating quotations. Working on automating of system generated quotation process and further Iterations and repricing Quick and efficient liaising with Relationship managers, broker partners and the client for the conversion of the quote. Ensuring clearance of day-to-day inward of referred quotations, meeting the desired\u002Fpromised SLAs Evaluate and arrive right pricing for the quote basis all the levers considered to anticipate and arrest any possible leakages Review evidence on previous claims experience, burning cost, IBNR, coverages opted and other rating factors to arrive on the best possible quotation Effective Communication with relationship managers\u002FDistribution on the rationale adapted Work with the various internal teams as a SPOC of Underwriting in the process of designing workflow for group customers & would be responsible for documenting underwriting requirements Conduct market research\u002F market requirement study on underwriting practices and availability of products and benefits. Create bundled\u002Fpackage plans for the partners with pricing and coverages in collaboration with Actuarial and claims team Collaborate for system configuration, communications with ops, marketing etc., Able to coordinate and work closely on creating KPI to monitor the group performance. You could be the right candidate if you… Postgraduate or Graduate with great understanding of Group health business Have 12-14 years’ experience of Insurance and at least 6yrs experience in group Underwriting. Understand and able to create innovative plans and packages in the group health space with great inclination towards digital journey, process efficiency and data analytics Understand underwriting operations, workflow and servicing model, smart underwriting nudges for effective quote engine and rating calculator to ensure less leakages You have a knack for motivating fellow underwriters to go the extra mile while supporting other stakeholders Good hands on excel, power query, data analytics, SQL or any other tools Can make informed decisions, swiftly and are adept at creative problem solving; have good judgment and analytical skills Have excellent verbal and written communication skills and strong negotiation skills. Thrive in environments that celebrate co-creation and collaboration. Have high resilience – can manage yourself, your teams and your peers when faced with ambiguity or failure. This could be the gig for you if you… Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team’s contribution output while thinking wing-to-wing across the organization. Have strong clinical knowledge and clinical decision-making skills Have built best-in-class processes from scratch Are passionate about leveraging digital tools to transform customer experience Location: Mumbai Title: Manager– Group Underwriting Reporting to: Senior Manager \u002F Lead – Group Underwriting Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":924,"slug":925,"title":926,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":927},63155,"phi-lead-tech-infra-ptsi-prudential-technology-and-services-india-private-limited","PHI - Lead- Tech Infra","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. About the Job Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured—for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero-to-One team undertaking a greenfield health insurance deployment in India committed to building journeys that truly empathise with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented candidate for the role of… Tech Infra Lead Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So the title could be: Tech Infra Lead Senior Tech Infra Lead (Associate Director) Infrastructure Engineering People Manager Role Experience: 10–18 years Location: Mumbai Work Mode: Work from office only Job Profile Summary PHI is building a cloud-native, modular, scalable, and secure health insurance platform hosted on Google Cloud Platform (GCP). The Tech Infra Lead will be responsible for designing, provisioning, and managing the infrastructure backbone of this platform, ensuring it is resilient, secure, and optimised for performance and cost. This role is critical to PHI’s ambition to be a “Tech-first” organisation, delivering best-in-class infrastructure capabilities from Day 1. Job Description Lead the design and implementation of PHI’s infrastructure architecture across GCP, ensuring modularity, scalability, and security. Own the provisioning of infrastructure using Terraform and Infra-as-Code principles. Manage container orchestration using GKE, and ensure secure deployment pipelines via GitHub Actions. Implement and maintain HashiCorp Vault for secrets management, CyberArk for privileged access, and Azure AD for identity and access control. Ensure infrastructure is compliant with Prudential Group’s security standards, including DLP, encryption, and endpoint protection. Drive performance tuning, capacity planning, and cost optimisation across all infrastructure layers. Collaborate with application, data, and security teams to ensure seamless integration and operational readiness. Lead incident response and root cause analysis for infrastructure-related issues. Maintain high availability and disaster recovery readiness across environments. Implement automated monitoring, alerting, and remediation using tools like Prometheus, Grafana, and Splunk. Ensure infrastructure supports real-time integrations, omnichannel engagement, and modular product configurations. Who We Are Looking For Technical Skills & Work Experience Bachelor's in Engineering or equivalent; certifications in GCP, Kubernetes, or SRE are a plus. 10–18 years of experience in infrastructure engineering, with at least 5 years in a leadership role. Deep expertise in GCP, Kubernetes, Terraform, GitHub Actions, and CI\u002FCD. Strong understanding of SQL and NoSQL databases, including BigQuery, PostgreSQL, and MongoDB. Experience with networking, firewall rules, load balancers, and reverse proxies (e.g., Apigee). Familiarity with Checkmarx for SAST, DAST, and SCA integration in pipelines. Proven track record in managing infrastructure for high-availability, low-latency systems. Personal Traits Strategic thinker with strong execution capabilities. Excellent problem-solving and decision-making skills. Strong communication and stakeholder management abilities. High attention to detail and a proactive mindset. Ability to lead cross-functional teams and manage vendor relationships. What Can Make You Extra Special Experience in setting up infrastructure for greenfield platforms in regulated industries. Exposure to health insurance or financial services infrastructure. Experience with VDI compliance, data classification, and encryption standards. Familiarity with incident response, threat management, and security audits. Language Fluent written and spoken English Equal Opportunity Statement Prudential is an equal opportunity employer. We provide equality of opportunity and benefits for all who apply and perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability, part-time\u002Ffixed-term work, or any other status protected by applicable law. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":929,"slug":930,"title":931,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":932},63156,"phi-manager-provider-network-management-ptsi-prudential-technology-and-services-india-private-limited","PHI - Manager – Provider Network Management","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudendial (UK) in partnership with HCL group plans to set-up a stand-alone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This join venture will combine Prudential’s global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Zonal Manager – Provider Network Management (North and East) to join our Experience team in Delhi Zonal Manager – Provider Network Management (North and East) As a Zonal Manager of Provider Network & Operations, your typical week might include the following Implement and manage a robust provider network management function at zonal level by creating negotiation framework, processes, and systems factoring in provider and customer experience deliverables. Lead in building trust and long-term relationships with the network hospitals for creating competitive advantage for Prudential Health India. Collaborate with functions including but not limited to Claims, Technology, Product & Actuarial, Compliance, Risk Management, and Finance; represent Claims Management Function in cross-functional implementations Develop digital hospital (Provider) onboarding journey and agreements and maintain relationship, continue analyzing provider and competitor landscape & Market intelligence Engaging provider network through effective communication, Data led analytics aka utilization patterns, recognition and continuous training interactions. Lead for creating preferred set of hospitals for executing differentiated services for PHI customers. Continuous monitoring of performance and utilization patterns to generate feedback loop and data analytics. Lead in effectively repricing and re-negotiations of the Tariff \u002F Packages \u002F Discounts with healthcare providers You could be the right candidate if you Have a degree or a management degree (healthcare management is preferred) Have 8-10yrs exp in Hospital\u002FInsurance industry with at least 5+ years’ experience in leading provider network teams Have experience with developing provider networks from a scratch Able to make quick decisions and have good judgment and analytical skills Have excellent verbal and written communication skills and strong negotiation skills. Always open to embracing change and be able to manage it Passionate about building highly engaged teams This could be the gig for you if you… Are passionate about consumer behavior and culture; enjoy spending time with customers\u002Fproviders to understand what they really want. Have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration Are passionate about leveraging digital tools to transform customer experience Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team’s contribution while thinking wing to wing across the organization; to solve for the customer What can make you extra special It’s great if you have already read books like Never Split the difference: Negotiating as if your life depended on it. You have real stories to tell about how your team, and you challenged convention and took the path less travelled. We are keen to listen to your story; it doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location: – Delhi Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":934,"slug":935,"title":936,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":937},63157,"phi-manager-risk-ptsi-prudential-technology-and-services-india-private-limited","PHI - Manager- Risk","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. PHI –Manager - Risk Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a dynamic and Risk Manager to ensure the efficient and seamless operation of the Risk Department and plays a crucial role in identifying, assessing and mitigating risks in the organization. Reporting to Head of Risk\u002FChief Risk Officer Location: Mumbai The Manager of Risk and Investment Compliance is responsible for ensuring that the organization adheres to all regulatory requirements and internal policies related to risk and compliance, with a specific focus on compliance with IRDAI regulations. This role requires a deep understanding of financial markets particularly Insurance, Cyber Security, and also involves monitoring compliance, and conducting audits. Key Responsibilities Identify potential risks that could impact the organization’s operations and financial performance. Conduct comprehensive risk assessments to evaluate the likelihood and impact of identified risks. Develop risk profiles and maintain a risk register. Develop and implement risk management policies and procedures. Monitor the effectiveness of risk mitigation measures and adjust as necessary. Collaborate with various departments to ensure risk management practices are integrated into daily practices. Maintain records of risk assessments, mitigation plans, and compliance activities. Develop and implement standard operating procedures for Risk Management, including its regular review and updating as per current regulations and best practices. Support Chief Risk Officer in strategic risk management matters. Qualification & Experience Master’s degree in finance, Law, Economics, or a related field; advanced degree preferred. Relevant certifications such as CFA, CAMS, or similar are a plus Minimum 10 years of experience in insurance domain In depth knowledge of insurance sector Strong leadership and organization skills Excellent communication and interpersonal abilities Skills Analytical skills Problem solving skills Data handling expertise Familiarity with risk assessment tools IRDAI Regulatory Knowledge What we offer Competitive salary Career development opportunities for professional growth and development including training and mentorship programs Recognition as a key member of our leadership team Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":939,"slug":940,"title":941,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":942},63158,"phi-manager-claims-management-ptsi-prudential-technology-and-services-india-private-limited","PHI - Manager- Claims Management","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Manager – Claims Management to join our Experience team in Mumbai. Manager - Claims Management As a Manager Claims, your typical week might include the following: Guiding processing team by providing medical opinion for Health Insurance Claims Ensure claims of valid settlements are made according to the company practice and procedures. Processing and approving medical claims pertaining to Indemnity, Benefit for both Group and Retail, with sharp FWA and Loss minimization approaches. Thorough on the compliance and regulatory requirements and implementation in the claims process. Creating detailed standard operating process for seamless functioning of claims adjudication Case management of potential cases to Network team, maintaining data of referred\u002Fsaving achieved\u002Fimpact against cashless outgo. Automation and rule driven decision making with timely update of benefit in TAT \u002F TMS \u002F Transaction Create and reviewing claim simplification guidelines to Improve TAT, Minimize transaction. Manage floor – people and SLA (TAT) – create roster, manage adequate manpower on daily basis, especially on weekends and public holidays. Audit of TPA processed claims and also Inhouse processed claims. Medical decisioning and guidance to the team Analytics and Dashboard – Dashboard preparation to Manage TAT, Cost vector (ACS, Pay-out ratio), Loss ratio, CS:RI ratio and regional distribution. Support to Group UW team for providing claims analytic input like Specific trend related to FWA, Frequency, Loss ratio, utilization of particular benefit. Regulatory compliances – Claim processing guideline as per compliance and timely implementation of any New Circular. Litigation cases – Claim related to Input and evidence in SCN (Self-containment note) to make our stand stronger in Ombudsman\u002Fany other legal forum. Train TPA teams – Timely Training of TPA for new benefit, process change, Understanding and claim Philosophy as per PHI standard. Benefit claims – Well versed with processing of Benefit claims, Creating SOP, Pay-out framework to Nominee\u002FLegal heir. Collaborate with FWA Manager to provide inputs from agencies for efficient Fraud restriction and necessary checks and balances in system. Re-UW opinion for non-disclosure cases – Training to Team for indicated cases for Re-UW referral, tracking and corrective action basis UW decision. Extend support to the sales\u002Fdistribution – Separate prioritization que for Green channel, Specific Agent, Broker. Set up and create robust governance to manage TPA process with great efficiency. Proficient with medical terms & systems (including ICD\u002FCPT\u002FPCS codes). Collaborate with Underwriting, Actuarial, Finance and other stakeholders to ensure knowledge sharing on market trends, legal changes, and loss developments. You could be the right candidate if you… • Are a doctor by training (MBBS preferred \u002FBAMS\u002FBHMS\u002FBDS) • Have 07-10 years’ experience of health Insurance claims management with at least 2-3 years’ experience in Manager role. • Understands the TPA ecosystem and has experience of managing TPA model (Preferred) • Have startup experience or setting up a team from scratch (Preferred but not mandatory) • Should be a decisive & creative individual. • Should be able to make quick decisions and have good judgment and analytical skills • Have an excellent verbal and written communication skills and strong negotiation skills. • Always open to embracing change and be able to manage it • Managed team with people from Medical and Non-Medical background This could be the gig for you if you… • Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. • Like to work in a culture where everyone can see what others are doing • Take help from others when stuck and encourage others when there are setbacks • Take full responsibility for your own output while thinking wing to wing across the organization; to solve for the customer • Have strong clinical knowledge and clinical decision-making skills • Have built best in class processes from a scratch. • Are passionate about leveraging digital tools to transform customer experience What can make you extra special. What can make you extra special • It’s a great if you have already read books like Blue Ocean strategy & Zero to One. Before you saw them mentioned here. • You have real stories to tell about how your team and you challenged convention and took the path less travelled. • We are keen to listen to your story; doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location: Mumbai Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":944,"slug":945,"title":946,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":947},63159,"phi-manager-retail-product-management-ptsi-prudential-technology-and-services-india-private-limited","PHI - Manager- Retail Product Management","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Manager – Retail Product Management to join our Product & Propositions team in Mumbai. We are looking for exceptional talent with a passion for transforming the health insurance experience in India. If you have a deep and thorough understanding of the current state of the industry and a clear vision of what a transformed future could be like, for the scope detailed in this job description, we are eager to speak with you! As a Product Manager, your typical week will include the following... Create, launch, and refine health insurance propositions that serve customer needs, improve saleability, and manage risk for the organisation. Own the full product lifecycle of Health Insurance products including Retail Indemnity, Fixed benefit (Retail under Group and Standalone Retail) and Group (Employer-Employee) products. Conduct detailed distributor, customer and market research and competitive analysis to identify new product opportunities and refine existing offerings. Develop compelling, differentiated product propositions for target customer\u002F seller segments that deliver revenue and loss-ratio goals. Define and document detailed product requirements (constructs), including features, functionalities, pricing, and distribution channels. Develop policy wordings and product filing documents, customer & sales collaterals that address all regulatory requirements while communicating the proposition with impact. Manage timely resolution of all regulatory queries in collaboration with relevant functions, as required. Lead development and execution of go-to-market plans, including marketing campaigns, sales training, and channel partner enablement. Collaborate with cross-functional teams spanning actuarial, distribution, health management, marketing, underwriting, claims, customer servicing, and technology to implement and launch products. Define and document system requirements for products, ensuring seamless integration with internal and external systems and user journeys. Ensure compliance with all relevant regulations and company policies. Analyse product performance data to generate data-led insights and identify areas for improvement. Identify and implement product enhancements and innovations to maintain a competitive advantage; Conduct regular product reviews and manage necessary adjustments to feature basket, pricing, and distribution strategy. Conduct internal and external product validations, including feasibility studies, cost-benefit analyses, and customer feedback sessions. Develop and implement effective channel and segment strategies to maximize product reach and penetration within the bank channel. You could be the right candidate if you have Degree in Business, Finance, Insurance, Statistics or Cleared Actuarial Papers or related field or a related field. A Master of Business Administration from a reputed institute is desirable. 7+ years of experience in product management, preferably in the health insurance industry with at least 3 years of experience in a stand-alone health insurer Minimum of 5 years of experience in handling Retail Product and Retail Underwriting or Retail sales within the General \u002FHealth insurance industry with hands-on experience in Quotation Management Excellent knowledge of Product configuration in core systems and front-end sales platforms Strong understanding of the health insurance market, including industry trends, regulations, and competitive landscape. Proven experience in developing and launching successful health insurance products. Thrive in engaging and partnering with distribution teams and agent advisors to achieve sales outcomes. Excellent analytical, problem-solving, and decision-making skills. Effective communication, presentation, and interpersonal skills. Ability to work independently and as part of a cross-functional team. Proficiency in data analysis and financial modelling. This could be the gig for you if you… Have built best-in-class processes from scratch. Are passionate about leveraging digital tools to transform customer experience. Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they really need. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team’s contribution output while thinking wing-to-wing across the organization. Location Mumbai How to Apply If you think this role is the right fit for you, please send your story along with your resume to careers@prudentialhealth.in We are eager to catch up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":949,"slug":950,"title":951,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":952},63160,"phi-principal-engineer-product-ptsi-prudential-technology-and-services-india-private-limited","PHI - Principal Engineer- Product","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Lead\u002FPrincipal Software Engineer to join our Experience team Name in Mumbai. Lead\u002FPrincipal Software Engineer Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So the title could be: (Senior Manager) Lead Software Engineer (Asst. Director) Principal Software Engineer Deep technology role Experience: 6 - 15 years. Location: Mumbai Work from office only Job Profile Summary: PHI intends to build a cloud-native, microservices-oriented, loosely coupled & open technology platform, which is tightly aligned to health-insurance domain, and built expecting to be reused while anticipating change. The PHI platform will be made up of multiple applications supporting different business functions, which are well-integrated and well-orchestrated. The applications could be COTS (Common-Off-The-Shelf) vendor software, or Prudential Group software capabilities, or software built by in-house PHI engineering team. All applications need to adopt common services, platforms, architectural principles, and design patterns. The right candidate will be accountable to deliver technology artefacts to business stakeholders, in the fastest time possible, with least gaps, best quality, and clarity on how the technology and business requirements can be delivered and tested at pace, with minimal gaps, and best quality. Requirement gaps, change requests, non-integrated journeys, bugs in UAT, NFR failures – all these would signal poor quality deliverables by this candidate. We are looking for 4 candidates. Each of them will need on a specific core engineering areas : These candidates will focus on engineering solutions for building core integration layer and platforms stitching all of PHIs applications across customer, distribution, partnerships and core areas. Job Description: Deeply understand the long-term architectural direction, with emphasis on reusable components, and the interactions between the various applications. Work with TDMs, BAs, and Solution designers to understand business requirements and engineer technology solutions considering functionality, interoperability, performance, scalability, reliability & availability & other applicable criteria. Design, develop, unit test, and implement software programs for backend systems supporting mobile apps, SDKs, micro-frontends, WhatsApp, and ecosystem partners. Establish standards for platform development. Conceptualize and incorporate reusable development frameworks. Create specifications and detailed plans, write code, own unit, performance, and functional testing, and play an active role in rollout and launch. Work closely with other engineers, designers, R&D, analysts, product managers, and other teams and stakeholders to achieve desired outcomes for the company. Develop open APIs and capabilities required to enable seamless integration across ecosystem partners. Use data-driven insights to guide the development of programs and apps that meet user needs. Develop world-class and reusable platform capabilities as RESTful services with flawless code continuously delivered in production. Follow and contribute to defining and ensuring adherence to architecture and coding standards. Keep up with innovativeness to build world-class propositions using bleeding-edge technologies, frameworks, and best practices to bring differentiation through technology. Who we are looking for: Technical Skills & work experience: MH: Proven hands-on experience of engineering enterprise grade solutions with overall experience between 7 - 18 years MH: Demonstrated ability to understand technology and architectural strategy & processes & its successful translation into engineering solutions MH: Deep expertise in Java, NodeJS, Python, building scalable, event-driven, and distributed micro-services, enterprise NoSQL databases (e.g., Couchbase), stream-based processing with full actor-model implementation (e.g., Flink, Google Cloud Data Flow), REST API frameworks (e.g., Swagger), enterprise pub-sub frameworks (e.g., Google pub-sub, Kafka), full-duplex secure communication protocols using non-blocking message flows (e.g., WSS). MH: Proficiency in tools like Github (with co-pilot and actions), Build pipelines with relevant technology knowledge, Java, Diverse set of IDEs, Jira, Confluence, Kubernetes, Docker, Google Cloud Platform, Jenkins (Versioning and delivery helper tools), Postman, Websocket client (API development and debug tools). Personal Traits: First and foremost, be an exceptional engineer Highest standards of Collaboration & Teamwork are critical to this role Strong communication skills & ability to engagement senior management on strategic plans, leading project steering committees and status updates etc. Excellent problem analysis skills. Innovative and creative in developing solutions Ability and willingness to be hands-on; Strong attention to detail Ability to work independently and handle multiple concurrent initiatives Excellent organizational, vendor management, negotiation, and prioritization skills Education Bachelor’s in computer science, Computer Engineering or equivalent; Suitable certifications for key skills Language Fluent written and spoken English Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":954,"slug":955,"title":956,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":957},63161,"phi-lead-tech-risk-ptsi-prudential-technology-and-services-india-private-limited","PHI - Lead- Tech Risk","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. About the Job Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured—for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero-to-One team undertaking a greenfield health insurance deployment in India committed to building journeys that truly empathise with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented candidate for the role of… Tech Risk Lead Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So the title could be: Tech Risk Lead Senior Tech Risk Lead (Associate Director) Technology Risk People Manager Role Experience: 10–18 years Location: Mumbai Work Mode: Work from office only Job Profile Summary The Tech Risk Lead will be responsible for establishing and leading the technology Risk function at PHI, ensuring compliance with internal policies, regulatory frameworks (IRDAI, GDPR, HIPAA), and global Prudential standards. This role will oversee Risk trails, vulnerability management, and risk mitigation across PHI’s cloud-native infrastructure and applications. Job Description Develop and implement a comprehensive technology Risk strategy and annual Risk plan aligned with PHI’s business and regulatory requirements. Conduct risk-based Risks across infrastructure, applications, data platforms, and security controls. Ensure complete and tamper-proof Risk trails of user activities, data changes, and system events. Collaborate with InfoSec, DevSecOps, and AppSec teams to validate remediation of vulnerabilities and ensure patch compliance. Lead privacy impact assessments, penetration testing reviews, and security onboarding for new applications. Monitor and report on the implementation of Risk recommendations and track remediation progress. Maintain documentation and Risk logs in accordance with professional standards and Prudential Group policies. Support investigations into technology-related incidents, control breaches, or compliance failures. Present Risk findings and risk assessments to senior leadership and the Risk Committee. Stay updated on emerging risks, regulatory changes, and best practices in technology Risk and governance. Develop and maintain risk registers and mitigation plans. Monitor emerging risks (cloud, AI, third-party integrations). Collaborate with architecture and security teams to embed controls. Support risk reporting and governance forums. Conduct impact analysis and scenario modelling. Align risk controls with Prudential Group standards and regulatory expectations. Work with product and engineering teams to ensure risk-aware design and delivery. Maintain risk dashboards, metrics, and control effectiveness reports. Security & Compliance Technologies Implement and Risk SAST, DAST, and SCA scanning tools and processes. Ensure secure integration of CI\u002FCD pipelines using Checkmarx, GitHub, GitHub Actions, HashiCorp Vault, and Azure AD. Oversee onboarding and compliance of WAF (Web Application Firewall) solutions including Imperva API Security and DDoS\u002FWAAP protection. Validate controls for privileged access management using tools like CyberArk. Ensure compliance with data classification, encryption standards, and endpoint protection policies. Who We Are Looking For Technical Skills & Work Experience Bachelor's in Engineering, Computer Science, or equivalent; certifications in CISA, CISSP, or ISO 27001 are a plus. 10–18 years of experience in technology Risk, risk management, or compliance, preferably in insurance or financial services. Strong understanding of GCP, CI\u002FCD pipelines, DevSecOps, and infrastructure as code. Experience with tools such as Checkmarx, GitHub, Azure AD, HashiCorp Vault, CyberArk, and Imperva. Familiarity with SQL and NoSQL databases, encryption standards, and data classification frameworks. Proven ability to lead cross-functional Risk engagements and manage stakeholder expectations. Familiarity with enterprise risk frameworks (COSO, NIST). Experience in risk modelling and impact analysis. Exposure to cloud risk, data privacy, and third-party risk domains. Understanding of DevSecOps and secure SDLC practices. Experience with risk tooling and control libraries. Personal Traits Strategic thinker with strong analytical and investigative skills. High integrity and ethical standards. Excellent communication and presentation skills. Ability to work independently and manage multiple concurrent Risks. Strong attention to detail and documentation discipline. What Can Make You Extra Special Experience in setting up Risk functions in greenfield environments. Exposure to IRDAI Risks and regulatory inspections. Familiarity with centralised vulnerability dashboards and build breaker enforcement. Experience with public-facing application security, DDoS\u002FWAAP onboarding, and penetration testing workflows. Language Fluent written and spoken English Equal Opportunity Statement Prudential is an equal opportunity employer. We provide equality of opportunity and benefits for all who apply and perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability, part-time\u002Ffixed-term work, or any other status protected by applicable law. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":959,"slug":960,"title":961,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":962},63162,"phi-senior-ai-engineer-ptsi-prudential-technology-and-services-india-private-limited","PHI - Senior AI Engineer","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Senior AI Engineer to join our Technology in Mumbai. Location: Mumbai (100% On‑site) Reporting to: Enterprise Architect Mission Architect the company’s proprietary “SaaS‑Killer” Agentic AI Stack—the intellectual backbone that will replace external platforms and secure our long-term technology sovereignty. 1. The “Total Replacement” Roadmap I. Agentic Claims Adjudication (SaaS Replacement) Objective: Build an in-house, AI-native Claims Management System to replace third‑party CMS platforms. Execution: Design backend pipelines to ingest and validate medical data via NHCX. Automate clinical scrutiny and rule-based adjudication using agentic workflows. Outcome: Straight-Through Processing (STP) with near-zero manual intervention. Decommissioning of legacy SaaS workbenches. II. Predictive FWA & Real-Time Risk Sovereignty Objective: Replace external Fraud, Waste & Abuse (FWA) platforms with an in-house predictive risk engine. Execution: Build scoring models for every pre-auth and claim using proprietary fraud signatures. Develop a real-time “risk brain” that analyzes patterns at the point of care. Outcome: A live Provider Trust Score that auto-triggers approvals or investigations. Zero dependency on third-party FWA suites III. Autonomous Provider Network & Portal Objective: Build a proprietary “Network Control Tower” as a replacement for external hospital portals and network tools. Execution: Architect secure, bidirectional data interoperability using HL7 FHIR and ABDM standards. Enable automated onboarding, tariff updates, and network insights. Outcome: Dynamic package pricing, automated negotiations, and self-updating network data—powered by agentic backends. 2. Requirements & Qualifications Core Engineering (Must Have) 6+ years of experience in high-scale backend engineering using Python, Go, or Java. Proven ability to build robust, scalable distributed systems. The “Builder” DNA (Must Have) Demonstrated history of building systems from scratch—not just configuring SaaS tools. Comfort owning architecture end-to-end with minimal external dependencies. AI\u002FML (Preferred) Experience deploying AI models or ML-backed workflows is beneficial. Strong mathematical and logical grounding to quickly adopt: Vertex AI Gemini models Agentic frameworks (LangGraph, CrewAI) GCP Readiness Willingness to become proficient with: Vertex AI BigQuery ML Document AI Cloud-native microservices & orchestration Interoperability Enthusiasm Interest in mastering the evolving healthcare standards: National Health Claims Exchange (NHCX) ABDM protocols FHIR-based data flows 3. Why This Role? Technology Sovereignty You will lead the build-out of platforms that replace multi-crore SaaS tools and define the company’s technological autonomy. Deep IP Ownership Every module built reduces reliance on third-party vendors and directly increases company valuation. Direct Leadership Access Work hands-on with the CTIO and business heads at the Mumbai HQ. Candidate Profile The ideal candidate is a senior backend engineer who: Wants to transition into Agentic AI leadership. Believes the “UPI moment” for insurance (NHCX) demands a fully custom, AI-native architecture. Has a strong bias for first-principles design and building proprietary systems over vendor customization. The initial technical interview will focus on: Your most complex build-from-scratch backend project. You're thinking around architectural sovereignty and system ownership. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":964,"slug":965,"title":966,"location":13,"raw_job_location_address_addressLocality":791,"raw_hiringOrganization_logo_url":13,"raw_description":967},63163,"phi-senior-nutritionist-ptsi-prudential-technology-and-services-india-private-limited","PHI - Senior Nutritionist","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Senior Nutritionist to join our team in Mumbai. Key Responsibilities: Conducts body composition analysis and create a holistic nutrition & fitness plan. Develops nutrition programs for customers and makes recommendations for lifestyle improvement\u002Fmaintenance as required; documents assessment and nutrition plans. Monitors implementation of nutrition plans and follows up in order to assess customer progress and adjust plans as necessary. Participates in overall dietary process and evaluate partner intervention Educates and counsels patients and families on nutrition issues, either individually or in groups; may develop and conduct outreach programs. Lead in development and preparation of new age tech enabled personalized diet chart generation Work closely with care manager to certify patients for specific program benefits as required. Lead, guide, and train junior nutritionist performing related work. Maintains professional growth and development through seminars, workshops, and professional affiliations. Performs miscellaneous job-related duties as assigned Minimum Experience, Behaviors and Education Requirements Bachelor's degree in Nutrition, Dietetics, or an equivalent field certification At least 5 years of experience directly related to the duties and responsibilities specified. Knowledge, Skills and Abilities Required Knowledge of theory and practice of nutrition and dietetics. Knowledge of current technological developments\u002Ftrends in area of expertise. Ability to observe, assess, and record symptoms, reactions, and progress. Ability to analyze and assess patient nutrition deficiencies and requirements. Ability to plan and coordinate nutrition programs for customers. Ability to create, compose, and edit written materials. Ability to communicate technical information to non-technical personnel. Location: Mumbai Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":969,"slug":970,"title":971,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":952},63164,"phi-principal-engineer-integration-ptsi-prudential-technology-and-services-india-private-limited","PHI - Principal Engineer- Integration",{"id":973,"slug":974,"title":975,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":976},63165,"phi-principal-engineer-agentic-ai-insurance-core-ptsi-prudential-technology-and-services-india-private-limited","PHI - Principal Engineer – Agentic AI Insurance Core","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Principal Engineer – Agentic AI Insurance Core to join our Technology in Mumbai. Job Title: Principal Engineer – Agentic AI Insurance Core Location: India (Remote \u002F Location-Agnostic) Travel: ~1 week per month to Mumbai HQ Reporting to: CTIO or Enterprise Architect 1. Mission: Achieve Total Technology Sovereignty Lead the engineering of a fully proprietary, Agentic AI-powered insurance core that eliminates dependency on third‑party SaaS systems. You will drive a multi-phase “SaaS‑replacement roadmap” built on Vertex AI, Gemini 1.5 Pro, BigQuery ML, GKE, and Apigee. Phase 1 — AI Product & Pricing Engine (Current Priority) Build the Agentic Product Engine to configure complex health insurance products and dynamic pricing logic. Replace rigid SaaS rating engines by architecting an Agentic Quotation System capable of multi-variant, real‑time quoting. Phase 2 — Agentic Sales & Proposal Stack Develop the Agentic Proposal System for automated data capture, form understanding, and intent recognition—replacing traditional CRM modules. Engineer the Agentic Underwriting Engine using LLMs and Document AI to automate medical and financial scrutiny, replacing SaaS underwriting workbenches. Phase 3 — Financial Core (Policy, Accounting, Compliance) Build the Agentic Policy Issuance & Premium Accounting Core for real-time ledgering, GST compliance, receivables, and policy document generation. Deliver native integrations with: National Health Claims Exchange (NHCX) Bima Sugam —without relying on middleware vendors. 2. Technical Requirements (GCP‑First, AI‑Native) Agentic Orchestration (Core Skill) Expert-level capability in Vertex AI Agent Builder, LangGraph, or CrewAI. Ability to design multi-agent pipelines across pricing → underwriting → issuance with safe, deterministic execution. Generative AI Expertise Mastery of RAG (Retrieval-Augmented Generation) pipelines. Experience fine-tuning Gemini models for: Clinical document parsing Regulatory adherence (IRDAI) Complex reasoning in medical & financial decisioning “SaaS‑Killer Stack” (Backend + Platform) Deep experience with: GKE (high-scale microservices) BigQuery ML (risk scoring, FWA models) Apigee for hospital network APIs via HL7 FHIR Ability to design systems where AI agents safely trigger financial operations (SPDI-sensitive). Infrastructure & Data Standards Experience with secure architectures handling PHI\u002FSPDI. Comfort building for high auditability and traceability. 3. Domain & Regulatory Expertise Understanding of the Indian Health Insurance ecosystem and ABDM protocols. Familiarity with medical coding frameworks: ICD‑10 \u002F ICD‑11. Experience migrating off SaaS platforms such as Salesforce, Duck Creek, Guidewire, or equivalent. 4. Why This Role? Full IP Ownership Every system you build directly replaces a SaaS license—increasing valuation, autonomy, and long-term defensibility. Cloud-Agnostic Talent, GCP-Native Execution Flexible work location, but leveraging the full capabilities of Google Cloud’s AI-first ecosystem. Strategic, High-Impact Engineering You will design and own the “Nervous System” of the company while working closely with the CTIO, architecture, and business leadership. Candidate Profile The ideal candidate is a Builder who views SaaS as technical debt and believes in first‑principles engineering. You should have: 8+ years of high-scale backend engineering experience. 2+ years building or deploying production-grade AI agents. The mindset and discipline to operate in a Day‑1, high-intensity, IP‑first environment. A bias toward creating proprietary systems over stitching SaaS components. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":978,"slug":979,"title":980,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":981},63166,"phi-product-manager-ptsi-prudential-technology-and-services-india-private-limited","PHI - Product Manager","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for exceptional talent in Product Management to join our Product & Propositions team in Mumbai. As a Product Manager, your typical week will include the following... Create, launch, and refine health insurance propositions that serve customer needs, improve saleability, and manage risk for the organisation. Drive the full product lifecycle of Health Insurance products including Retail Indemnity, Fixed benefit (Retail under Group and Standalone Retail) and Group (Employer-Employee) products. Conduct detailed distributor, customer and market research and competitive analysis to identify new product opportunities and refine existing offerings. Develop compelling, differentiated product propositions for target customer\u002F seller segments that deliver revenue and loss-ratio goals. Define and document detailed product requirements (constructs), including features, functionalities, pricing, and distribution channels. Develop policy wordings and product filing documents, customer & sales collaterals that address all regulatory requirements while communicating the proposition with impact. Manage timely resolution of all regulatory queries in collaboration with relevant functions, as required. Lead development and execution of go-to-market plans, including marketing campaigns, sales training, and channel partner enablement. Collaborate with cross-functional teams spanning actuarial, distribution, health management, marketing, underwriting, claims, customer servicing, and technology to implement and launch products. Define and document system requirements for products, ensuring seamless integration with internal and external systems and user journeys. Ensure compliance with all applicable regulations and company policies. Analyse product performance data to generate data-led insights and identify areas for improvement. Identify and implement product enhancements and innovations to maintain a competitive advantage; Conduct regular product reviews and manage necessary adjustments to feature basket, pricing, and distribution strategy. Conduct internal and external product validations, including feasibility studies, cost-benefit analyses, and customer feedback sessions. Develop and implement effective channel and segment strategies to maximize product reach and penetration across channels You could be the right candidate if you have Degree in Business, Finance, Insurance, Statistics or Cleared Actuarial Papers or related field or a related field. A Master of Business Administration from a reputed institute is desirable. 7+ years of experience in product management, preferably in the health insurance industry with at least 3 years of experience in a stand-alone health insurer Minimum of 5 years of experience in handling all product lines in health insurance Excellent knowledge of Product configuration in core systems and front-end sales platforms Strong understanding of the health insurance market, including industry trends, regulations, and competitive landscape. Proven experience in developing and launching successful health insurance products. Thrive in engaging and partnering with distribution teams and agent advisors to achieve sales outcomes. Excellent analytical, problem-solving, and decision-making skills. Effective communication, presentation, and interpersonal skills. Ability to work independently and as part of a cross-functional team. This could be the gig for you if you… Join hands with other colleagues to genuinely solve for the customer. Have built best-in-class products and propositions from scratch. Are passionate about leveraging digital and AI to transform customer experience. Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they really need. Have an attentive ear to listen to new ideas. Take full responsibility for your team’s contribution output while thinking wing-to-wing across the organization. Location: Mumbai Position: Assistant Manager\u002F Manager – Product Management Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":983,"slug":984,"title":985,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":986},63167,"phi-senior-manager-strategy-amp-projects-ptsi-prudential-technology-and-services-india-private-limited","PHI - Senior Manager-Strategy & Projects","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Description: Senior Manager – Strategy & Projects Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a dynamic and customer-focused senior professional to lead our Ecommerce and Telesales for the Direct-to-Consumer (D2C) channel. This role requires a strategic thinker with a deep understanding of the health insurance market, who can drive sales and enhance customer experience. Job Summary: We are seeking a highly motivated and experienced Corporate Strategy & Projects professional to join our team. The successful candidate will play a critical role in shaping the strategic direction of the company, managing mission critical projects, driving key initiatives, and ensuring alignment with our long-term goals. This role requires a strategic thinker with strong analytical and program management skills and a deep understanding of the health insurance industry. Key Responsibilities: Develop and implement corporate strategies to achieve business objectives and drive growth. Conduct market analysis and competitive benchmarking to identify opportunities and threats. Collaborate with senior leadership to define strategic priorities and initiatives. Lead cross-functional teams to execute strategic projects and initiatives. Monitor industry trends and regulatory changes to inform strategic planning. Prepare and present strategic plans, reports, and recommendations to the executive team. Evaluate potential mergers, acquisitions, and partnerships to support growth objectives. Foster a culture of innovation and continuous improvement within the organization. Qualifications: Bachelor’s degree in Business Administration, Finance, Economics, or a related field; MBA or equivalent advanced degree preferred. Minimum of 5-8 years of experience in corporate strategy, management consulting, or a related field, preferably within the health insurance industry. Strong analytical and problem-solving skills with the ability to interpret complex data and make informed decisions. Excellent communication and presentation skills, with the ability to influence and engage stakeholders at all levels. Proven track record of successfully leading strategic initiatives and projects. Ability to work collaboratively in a fast-paced, dynamic environment. Knowledge of the health insurance industry and regulatory landscape is highly desirable. What Makes You Extra Specia Incisive insights about your industry, irrespective of the industry you have worked in. Real stories of challenging conventions and taking the path not travelled. Passionate about building and raring to be part of a Zero to One and One to Hundred organisation Location Mumbai How to Apply If you think this role is the right fit for you, please send your story along with your resume to careers@prudentialhealth.in We are eager to catch up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":988,"slug":989,"title":990,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":776},63168,"phi-senior-executive-business-analyst-ptsi-prudential-technology-and-services-india-private-limited","PHI - Senior Executive- Business Analyst",{"id":992,"slug":993,"title":994,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":995},63169,"phi-senior-quality-assurance-engineer-ptsi-prudential-technology-and-services-india-private-limited","PHI - Senior Quality Assurance Engineer","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Senior Quality Assurance Engineer Organization: Prudential Health India (note: you will be made the offer from PTSI, but after incorporation you contract will be moved to PHI) Location: Bangalore Reporting to: Chief Information Technology Officer, or his DR (direct report) About PHI At Prudential Health India (PHI), we are on a mission to make Indians healthier and bridge the country’s health protection gap. As part of a Zero-to-One initiative, PHI is building a greenfield digital health insurance platform designed to deliver empathetic, seamless, and personalized customer experiences. To help us deliver world‑class, resilient, and high‑quality digital products, we are looking for a Senior Quality Assurance Engineer who thrives in an agile, fast‑paced environment and is passionate about engineering excellence. The Senior QA Engineer will be responsible for ensuring the quality, reliability, and performance of PHI’s software systems through robust QA practices. This role combines hands-on testing (manual and automation), QA governance, and the ability to proactively identify and mitigate risks across product journeys. You will collaborate closely with product owners, engineers, designers, architects, and cross-functional stakeholders to ensure high-quality releases for a mission‑critical platform. As a Senior QA, your typical week might include the following. · Conduct functional, UI, integration, and regression testing to validate application features and workflows. · Review and validate requirements, functional specifications, and technical designs for completeness and testability. · Develop and execute comprehensive test plans, test cases, and test scripts aligned to business and technical requirements. · Validate end-to-end workflows, data flows, and system integrations across PHI’s digital platform. · Perform regression, sanity, and functional testing in pre-production environments before deployment. · Lead small QA pods when required, ensuring clarity of work, defect prioritization, and stakeholder alignment. · Manage defect lifecycle using tools like JIRA and X-Ray, ensuring accurate reporting and timely resolution. · Ensure adherence to QA governance standards, including test coverage, documentation, and compliance processes. · Conduct regular QA housekeeping activities—test data management, environment readiness, and audit compliance. · Apply a proactive mindset in identifying risks, proposing mitigation plans, and improving testing processes. · Actively participate in Agile ceremonies, product design reviews, and sprint planning sessions. · Leverage observability tools, logs, and test automation to enhance product quality and reduce defects. · Use AI tools responsibly to boost productivity in test management, analysis, and automation. Automation & API Testing Responsibilities Build, maintain, and execute automation scripts using Selenium and Python. Perform API testing using Postman and JMeter to validate integrations, reliability, and performance. Contribute to the development of reusable automation suites, frameworks, and regression packs. Integrate automation scripts into CI\u002FCD workflows in collaboration with Platform Engineering and DevSecOps. You could be the right candidate if you have · 4–6 years of hands-on experience in QA engineering (manual + automation). · Strong knowledge of functional testing, UI testing, integration testing, and regression testing. · Proficiency in API testing and test automation (Selenium, Python). · Experience with JIRA, X-Ray, Git, and observability platforms. · Understanding of QA governance, risk-based testing, and proactive defect prevention. · Familiarity with Agile and Waterfall SDLC methodologies. · Excellent analytical thinking, communication, and cross‑functional collaboration skills. · Ability to lead small teams, drive improvements independently, and thrive in a dynamic environment. · A growth mindset, curiosity, and willingness to learn new tools, techniques, and technologies. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":997,"slug":998,"title":999,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1000},63170,"phi-specialist-regulatory-escalations-ptsi-prudential-technology-and-services-india-private-limited","PHI - Specialist - Regulatory Escalations","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. o To partner with us in this mission, we are looking for a talented Specialist - Regulatory Escalations to join our Customer Service team in Mumbai. Your typical week might include the following: Ensuring timely, fair, and effective handling of grievances received via IGMS and complaints which will be reported to IGMS \u002F Bima Bharosa Portal. Exposure on handling complaints received via PHI escalation touchpoints, social media, regulatory portals (NCH, etc), as per the defined turn-around-time. Ensure timely handing of Ombudsman and legal cases as well. Act as a voice of customer for PHI by raising timely red flags which shall be instrumental in fixing gaps and enhancing service experience. Work collaboratively with internal and external teams like Distribution, Branch, Claims, Underwriting, Legal, Medical services TPA etc. to expedite complaint resolution. Be aware of all compliance related requirements. Participate in closure of process enhancement recommendations, risk identifications along with a future fix. Participate and drive service recovery initiatives to ensure enhanced customer experience and re-instil customer trust in PHI. You could be the right candidate if you: Have 6-7 years of experience with 4-5 years of complaints handling experience health insurance, general insurance or financial services industry. Have strong knowledge of IRDA guidelines, compliance protocols and insurance related grievance mechanisms. Have the ability to manage diverse teams and stakeholders, regulatory bodies and ensure cross-functional collaboration. Possess excellent communication and negotiation skills. Have a Bachelor’s degree from a recognized University Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users\u002Fcustomers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you… Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team’s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for you, drop in a line with your story at careers@prudentialhealth.in. We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1002,"slug":1003,"title":1004,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1005},63171,"phi-specialist-social-media-escalations-ptsi-prudential-technology-and-services-india-private-limited","PHI - Specialist - Social Media Escalations","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. o To partner with us in this mission, we are looking for a talented Specialist - Social Media Escalations to join our Customer Service team in Mumbai. Your typical week might include the following: Ensuring timely, fair, and effective handling of grievances received across social media platforms. Handing grievances received via internal escalation touchpoints, , regulatory portals (Bima Bharosa, NCH, etc), as per the defined turn-around-time. Ensure timely handing of Ombudsman and legal cases as well. Act as a voice of customer for PHI by raising timely red flags which shall be instrumental in fixing gaps and enhancing service experience. Work collaboratively with internal and external teams like Distribution, Branch, Claims, Underwriting, Legal, Medical services TPA etc. to expedite complaint resolution. Be aware of all compliance related requirements. Participate in closure of process enhancement recommendations, risk identifications along with a future fix. Participate and drive service recovery initiatives to ensure enhanced customer experience and re-instil customer trust in PHI. You could be the right candidate if you: Have 6-7 years of experience with 4-5 years of complaints handling experience health insurance, general insurance or financial services industry. Have strong knowledge of IRDA guidelines, compliance protocols and insurance related grievance mechanisms. Have ability to manage diverse teams and stakeholders, regulatory bodies and ensure cross-functional collaboration. Possess excellent communication and negotiation skills. Have a Bachelor’s degree from a recognized University Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users\u002Fcustomers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you… Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team’s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for you, drop in a line with your story at careers@prudentialhealth.in. We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1007,"slug":1008,"title":1009,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1010},63172,"phi-specialist-premium-reconciliation-ptsi-prudential-technology-and-services-india-private-limited","PHI - Specialist-Premium Reconciliation","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Specialist-Premium Reconciliation to join our Customer function in Mumbai. Your typical week might include the following. Work with Business MIS and Finance function to develop reports to track unreconciled Suspense entries Investigate unreconciled items to ensure the open items are resolved in a timely manner. Monitor and track the aging of the bank reconciliation open items. Ensure control measures are implemented to avoid recurrence of issues leading to unreconciled entries Update the relevant standard operating procedures to ensure relevance, as and when required Work closely with the relevant stakeholders on any issue arising from bank reconciliation Regularly engage in systems enhancement initiatives to improvise Finance Operations processes Develop exception reports to prevent operational leakages, fraud, misuse of processes\u002F systems and work for remediation You could be the right candidate if you…. Have a bachelor’s degree from a recognized institute Have solid foundation in Business Operations, Refunds, Banking and Finance reconciliation Deep understanding of the industry, regulations, and operational practices. Ability to leverage digital tools and platforms effectively for operational efficiency. Strong skills in managing financial data, resolving discrepancies, and ensuring accuracy in financial reporting. Subject Matter Expertise (SME) for Bank and Premium Reconciliation System. Expertise in analyzing and interpreting complex data to drive informed decision-making and strategic planning. Have deep functional understanding of Technology and Digital solutions Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions Able to think on your feet to navigate through the ecosystem and deliver solutions Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users\u002Fcustomers. Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you… Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Have 6-8 years of total experience with at least 5+ years of experience in insurance operations (cancellation\u002Frefund\u002Fpremium reconciliation). What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder group and technology solutions. We are keen to listen to your story; doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for you, drop in a line with your story at careers@prudentialhealth.in We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1012,"slug":1013,"title":1014,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1015},63173,"phi-tax-reporting-ptsi-prudential-technology-and-services-india-private-limited","PHI - Tax Reporting","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. PHI – Assistant Manager – Tax Reporting Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a dynamic and Risk Manager to ensure the efficient and seamless operation of the Risk Department and plays a crucial role in identifying, assessing and mitigating risks in the organization. Reporting To: Financial Controller Location: Mumbai The Assistant Manager – Tax Reporting role in a start-up health insurance company requires a strategic finance professional who will be responsible for handling day-to-day tax operations including direct and indirect tax compliance, filings, reconciliations, and supporting audits. This role requires a detail-oriented professional with a solid understanding of Indian tax laws and the ability to work collaboratively across teams. Key Responsibilities Prepare and file monthly, quarterly, and annual returns for GST, TDS, and income tax Ensure timely payment of taxes and accurate accounting of tax liabilities Reconcile tax accounts and ensure proper documentation for audit and compliance Assist in responding to tax notices, assessments, and queries from authorities Support internal and external audits related to tax matters Review vendor invoices for tax applicability and ensure correct deductions Maintain records of tax filings, payments, and correspondence with authorities Monitor changes in tax laws and update internal processes accordingly Coordinate with finance, legal, and procurement teams to ensure tax compliance in contracts and transactions Assist in preparing MIS reports and dashboards related to tax provisions and payments Support the Tax Lead in strategic tax planning and process improvements Qualification & Experience Chartered Accountant (CA) or Commerce graduate with specialization in taxation Strong understanding of GST, TDS, and income tax regulations Proficiency in MS Excel and tax filing platforms; experience with ERP systems preferred 3–5 years of experience in tax operations, preferably in insurance, fintech, or regulated financial services. Experience in handling audits and tax assessments is a plus Skills High attention to detail and accuracy Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities Ability to work independently and manage multiple priorities What we offer Competitive compensation Opportunity to shape the tax strategy of a high-growth health tech startup Collaborative and mission-driven work culture Exposure to cutting-edge innovation in insurance and financial services Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1017,"slug":1018,"title":1019,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1020},63174,"phi-technical-delivery-manager-intern-ptsi-prudential-technology-and-services-india-private-limited","PHI - Technical Delivery Manager – Intern","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Technical Delivery Manager – Intern Organization: Prudential Health India (note: you will be made the offer from PTSI, but after incorporation you contract will be moved to PHI) Location: Mumbai Reporting to: Chief Information Technology Officer, or his DR (direct report) About PHI At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented… Technical Delivery Manager – Intern will support program and project delivery activities across multiple technology and business teams. This role is designed for individuals who want hands-on exposure to agile delivery, stakeholder coordination, execution tracking, and governance in a fast-paced digital transformation environment. Key Responsibilities · Assist Delivery Managers in planning, tracking, and executing project deliverables across teams. · Support agile ceremonies such as sprint planning, daily stand-ups, reviews, and retrospectives. · Track action items, risks, dependencies, and milestones; follow up to ensure timely closure. · Maintain project documentation including RAID logs, sprint reports, and status dashboards. · Coordinate with engineering, QA, product, and business stakeholders to ensure alignment on priorities. · Help monitor delivery metrics such as velocity, defect trends, and release readiness. · Support release planning, deployment coordination, and post-release reviews. · Assist in preparing management updates, presentations, and governance reports. Learning Exposure · Agile and Scrum-based delivery methodologies. · End-to-end software delivery lifecycle in a regulated domain (health insurance). · Stakeholder communication and cross-functional coordination. · Delivery governance, risk management, and execution tracking. · Tools such as Jira, Confluence, MS Excel, PowerPoint, and collaboration platforms. Eligibility \u002F Candidate Profile · Final-year students or recent graduates in Engineering, Management, Information Technology, or related disciplines. · Basic understanding of software development lifecycle (SDLC) and agile concepts. · Strong organizational and communication skills. · Comfortable working with data, spreadsheets, and presentations. · Proactive, detail-oriented, and eager to learn delivery management practices. · Ability to work in a fast-paced, evolving, zero-to-one environment. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1022,"slug":1023,"title":1024,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1025},63175,"phi-technology-project-manager-release-manager-ptsi-prudential-technology-and-services-india-private-limited","PHI - Technology Project Manager \u002F Release Manager","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Role: Technology Project Manager \u002F Release Manager Experience: 8–12 years Location: India Role Overview Looking for a Technology Project Manager cum Release Manager to drive end‑to‑end delivery and manage enterprise release cycles across multiple teams and vendors. The role requires strong JIRA expertise and hands‑on experience with Agile delivery and release governance. Exposure to automation and AI‑enabled delivery is a strong preference. Key Responsibilities · Manage end‑to‑end technology project delivery (scope, timelines, risks, dependencies). Own release planning and execution across DEV, SIT, UAT, and PROD. Drive Agile ceremonies, sprint planning, and delivery tracking. Administer and optimize JIRA boards, workflows, dashboards, and reports. Coordinate with engineering, QA, infra, security, and operations teams. Manage vendors and system integrators. Provide clear status reporting to senior stakeholders. Must‑Have Skills · Strong hands‑on experience with JIRA (projects, workflows, dashboards, reporting). Proven experience in Technology Project Management and Release Management. Solid understanding of SDLC, Agile, CI\u002FCD, and release processes. Excellent stakeholder and vendor management skills. Good‑to‑Have · Exposure to automation (test automation, CI\u002FCD pipelines). Experience or interest in AI‑driven delivery, analytics, or productivity tools. Cloud experience (AWS \u002F GCP \u002F Azure). Preferred Certifications · PMP \u002F PRINCE2 \u002F SAFe \u002F CSM \u002F PMI‑ACP \u002F etc Atlassian \u002F Agile certifications Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1027,"slug":1028,"title":1029,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1030},63176,"phi-sr-specialist-customer-success-ptsi-prudential-technology-and-services-india-private-limited","PHI - Sr. Specialist - Customer Success","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Sr. Speciaist - Net Promoter Score (NPS) to join our Customer Service team in Mumbai. Your typical week might include the following: NPS Program Management with end-to-end ownership of the NPS framework, covering both Transactional NPS (post-service interactions) and Relational NPS (periodic customer surveys). Define survey strategy, frequency, touchpoints, sampling logic, and response tracking. Survey Execution with design and launch of surveys through platforms like SMS, Email, and WhatsApp. Manage survey delivery and efficacy through NPS tools by ensuring ensuring localization, mobile responsiveness, and customer-friendly formats. Analyze NPS results by channel, product, customer segment, geography, and agent. Derive actionable insights from detractor comments and verbatim. Present findings to leadership and cross-functional teams Drive detractor recovery & closure loop initiatives with Servicing touchpoints like Contact Center, Branch, Claims, and Sales teams, and drive improvements. Monitor resolution quality and TAT on detractor recovery. Convert NPS insights into CX improvement plans with business functions. Track progress on identified pain points—whether tech, process, or people-related. Create and maintain NPS dashboards and reports for senior leadership and regulator IRDAI (if required). Benchmark internal NPS trends against industry\u002Fcustomer experience standards. Identify and build programs for Promoters—such as testimonials, referrals, and case studies. You could be the right candidate if you: Have 7-8 years of experience with 4-5 years in customer experience in driving NPS, CSAT surveys, VOC programs, driving process re-engineering and quality; in health insurance, general insurance or financial services industry. Familiarity with NPS and CSAT Survey tools prevailing in the market. Familiarity with CRM tools like MS Dynamics, Salesforce, CRM Next, SimpleCRM, etc. Have knowledge of text and customer sentiment analysis and statistical interpretation. Have strong analytical skills to identify trend deviations and pain areas for quick redressal. Have excellent communication and negotiation skills. Have a bachelor’s degree from a recognized University. Certification in marketing or analytics will be an added advantage. Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users\u002Fcustomers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you… Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team’s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for you, drop in a line with your story at careers@prudentialhealth.in. We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1032,"slug":1033,"title":1034,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1035},63177,"phi-technology-delivery-manager-1-ptsi-prudential-technology-and-services-india-private-limited","PHI - Technology Delivery Manager-1","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner us in this mission, we are looking for a talented candidate for the role of… Technology Delivery Management Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So the title could be: Technology Delivery Manager Senior Technology Delivery Manager (Asst. Director) Technology Delivery Manager People Manager role Experience: 7 - 15 years. Location: Mumbai only Work from office only Job Profile Summary: PHI intends to build a cloud-native, microservices-oriented, loosely coupled & open technology platform, which is tightly aligned to health-insurance domain, and built expecting to be reused while anticipating change. The PHI platform will be made up of multiple applications supporting different business functions, which are well-integrated and well-orchestrated. The applications could be COTS (Common-Off-The-Shelf) vendor software, or Prudential Group software capabilities, or software built by in-house PHI engineering team. All applications need to adopt common services, platforms, architectural principles, and design patterns. The right candidate will be accountable to deliver technology artefacts to business stakeholders, in the fastest time possible, with least gaps, best quality, and clarity on how the technology and business requirements can be delivered and tested at pace, with minimal gaps, and best quality. Requirement gaps, change requests, non-integrated journeys, bugs in UAT, NFR failures – all these would signal poor quality deliverables by this candidate. We are looking for 3 candidates. Each of them will need on a specific business area: Customer (this candidate will focus on delivery of solutions interfacing with PHI’s end customers) Distribution (this candidate will focus on delivery of solutions interfacing with PHI’s distribution partners and agents) Core (this candidate will focus on delivery of solutions interfacing with core insurance functions like insurance product & pricing configuration, medical underwriting, provider network management, claims, FWA, endorsements, etc) Job Description: Deeply understand the long-term architectural direction, with emphasis on reusable components, and the interactions between the various applications. Drive BAs and Solution designers to evaluate business requirements and convert them into low-level “codable” solution designs considering functionality, interoperability, performance, scalability, reliability & availability & other applicable criteria. Contribute to identify and evaluate alternative design options and trade-offs to handle both functional and non-functional requirements. Ensure high-level and low-level designs are produced by technology teams that consider current applications & architecture, operating models as well as end target state architecture, in line with PHI Tech Vision. Own the planning of technology delivery – requirements on time and with quality, Own the preparation of detailed design specifications to form the basis for development & modification of applications Ensure adoption and implementation of defined solutions; Provide technical expertise to enable the application design & iteration; Collaborate with technical teams to develop and agree system integration plans and review progress Support change programs\u002F project through technical plans & application of design principles that comply with enterprise and solution architecture standards Lead governance forums required to create harmony in application designs and delivery. Ensure that Extensions and additions to the defined solutions are undertaken frequently in line with ever evolving business and technology landscape but go through rigorous vetting processes. Ensure that the collaborative nature of capabilities such as requirements, UAT, design and engineering is coupled with tight governance around non-negotiables like security, availability and performance. Who we are looking for: Technical Skills & work experience: MH: Health Insurance product company\u002FGCC\u002FHealthTech experience (…), or IT services company with Health Insurance (TCS, HCL, Infosys, etc.) vertical, or Health Insurance company (e.g. ABHI, Star, Icici Lombard, Care, etc), or Health Insurance Ecosystem vendors(MediAssist, DocOnline, etc). MH: Proven experience as a Technology delivery leader with overall experience between 8 - 18 years MH: Demonstrated ability to understand business strategy & processes & its successful translation into technology low level design and deliverables MH: Excellent handle on collaboration and delivery tools like Confluence, Jira, Advanced Roadmaps, MS Project, etc Personal Traits: First and foremost, be an exceptional builder of great people Highest standards of Collaboration & Teamwork are critical to this role Strong communication skills & ability to engagement senior management on strategic plans, leading project steering committees and status updates etc. Excellent problem analysis skills. Innovative and creative in developing solutions Ability and willingness to be hands-on; Strong attention to detail Ability to work independently and handle multiple concurrent initiatives Excellent organizational, vendor management, negotiation, and prioritization skills Education Bachelor’s in computer science, Computer Engineering or equivalent; Suitable certifications for key skills Language Fluent written and spoken English Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1037,"slug":1038,"title":1039,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1040},63178,"phi-technical-delivery-manager-tech-ops-ptsi-prudential-technology-and-services-india-private-limited","PHI - Technical Delivery Manager- Tech Ops","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Technical Delivery Manager Organization: Prudential Health India (note: you will be made the offer from PTSI, but after incorporation you contract will be moved to PHI) Location: Mumbai Reporting to: Chief Information Technology Officer, or his DR (direct report) About PHI At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for an experienced and outcome-driven technology delivery professional. Technical Delivery Manager will be responsible for driving end-to-end technology delivery across multiple business and engineering teams. The role requires strong ownership of delivery planning, execution governance, stakeholder management, risk and dependency tracking, release readiness, and predictable delivery outcomes in a fast-paced digital transformation environment. Key Responsibilities · Own delivery planning, execution tracking, and governance for technology initiatives across product, engineering, QA, infrastructure, vendor, and business teams. · Drive agile delivery ceremonies including sprint planning, backlog refinement, stand-ups, reviews, retrospectives, release planning, and delivery checkpoints. · Track and proactively manage milestones, RAID items, dependencies, impediments, change requests, and cross-team commitments to ensure timely closure. · Maintain and present delivery artefacts including integrated project plans, RAID logs, sprint reports, release dashboards, status reports, and governance packs. · Partner with product owners, architects, engineering leads, QA leads, operations, compliance, vendors, and business stakeholders to align priorities and unblock delivery. · Monitor delivery health using metrics such as sprint predictability, velocity, defect leakage, defect ageing, release readiness, environment availability, and production stability. · Coordinate UAT, production deployment planning, go\u002Fno-go readiness, release communications, hypercare, and post-implementation reviews. · Prepare leadership updates, steerco materials, escalation notes, and decision logs with clear visibility on risks, progress, trade-offs, and required interventions. Required Delivery Expertise · Strong command of Agile, Scrum, Kanban, and hybrid delivery models with the ability to adapt delivery practices to project context. · Experience managing end-to-end software delivery lifecycle in regulated or compliance-sensitive domains, preferably insurance, BFSI, health-tech, or enterprise platforms. · Ability to communicate effectively with senior stakeholders, technology teams, vendors, and business functions with clear ownership of outcomes. · Hands-on experience in delivery governance, risk management, dependency management, escalation handling, release governance, and executive reporting. · Proficiency with tools such as Jira, Confluence, Azure DevOps, MS Project, Excel, PowerPoint, Power BI, and collaboration platforms. Eligibility \u002F Candidate Profile · Minimum 6 years of experience in technology delivery, software delivery management, project\u002Fprogram coordination, or IT delivery leadership. · Strong understanding of SDLC, agile execution, release management, environment coordination, QA governance, and production deployment processes. · Excellent stakeholder management, written communication, presentation, facilitation, and escalation management skills. · Comfortable working with data-driven delivery reporting, dashboards, governance packs, spreadsheets, and executive presentations. · Proactive, structured, detail-oriented, and able to convert ambiguity into actionable delivery plans with measurable outcomes. · Ability to operate effectively in a fast-paced, evolving, zero-to-one environment with strong ownership, collaboration, and delivery discipline. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1042,"slug":1043,"title":1044,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1045},63179,"phi-technology-solution-designer-ptsi-prudential-technology-and-services-india-private-limited","PHI - Technology Solution Designer","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented candidate for the role of… Technology Solution Designing Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So the title could be: Solution Designer Senior Solution Designer (Asst. Director) Solution Designing Location: Mumbai only Job Profile Summary: PHI intends to build a cloud-native, microservices-oriented, loosely coupled & open technology platform, which is tightly aligned to health-insurance domain, and built expecting to be reused while anticipating change. The PHI platform will be made up of multiple applications supporting different business functions, which are well-integrated and well-orchestrated. The applications could be COTS (Common-Off-The-Shelf) vendor software, or Prudential Group software capabilities, or software built by in-house PHI engineering team. All applications need to adopt common services, platforms, architectural principles, and design patterns. The right candidate will be accountable to convert business requirements into detailed and low-level technology requirements, in the fastest time possible, with least gaps, and clarity on how the technology and business requirements can be tested at pace, with minimal gaps, and best quality. Requirement gaps, change requests, non-integrated journeys – all these would signal poor quality deliverables by this candidate. Job Description: Deeply understand the long-term architectural direction, with emphasis on reusable components, and the interactions between the various applications. Evaluate business requirements and convert them into solution designs considering Functionality, Interoperability, Performance, Scalability, Reliability & Availability & other applicable criteria Identify and evaluate alternative design options and trade-offs to handle both functional and non-functional requirements; Prepare designs that consider current applications & architecture, operating models as well as end target state architecture Responsible for high- & low-level designs of various systems and applications in line with PHI Tech Vision Own the preparation of detailed design specifications to form the basis for development & modification of applications Ensure adoption and implementation of defined solutions; Provide technical expertise to enable the application design & iteration; Collaborate with technical teams to develop and agree system integration plans and review progress Support change programs\u002F project through technical plans & application of design principles that comply with enterprise and solution architecture standards Lead governance forums required to create harmony in application designs Identify & document application\u002F integration components for recording in a suitable EA tool; Recommend and implement improvements to this processes\u002F tool(s) Ensure that Extensions and additions to the defined designs are undertaken frequently in line with ever evolving business and technology landscape but go through rigorous vetting processes. Ensure that the collaborative nature of capabilities such as design and engineering is coupled with tight governance around non-negotiables like security, availability and performance. Who we are looking for: Technical Skills & work experience: Proven experience as a Technology solution leader with overall experience between 8 - 18 years Proven ability with UML (Unified Modelling Language) Demonstrated ability to understand business strategy & processes & its successful translation into technology low level design Excellent knowledge of technical architecture and modern design patterns, including micro-services, serverless functions etc. Deep End-to-End Architecture understanding, including Enterprise Java Stack, Front-End technologies, mobile applications (Android and iOS), Middleware, Databases (SQL & No SQL), Data Warehouses, RESTful APIs, Pub-Sub Experienced in streaming technology or frameworks such as Kafka Deep understanding of Enterprise Integration and Messaging Patterns, SOA Governance practices. Familiar with one or more Architecture Frameworks (e.g. TOGAF etc.) Good understanding of DevOps Personal Traits: First and foremost, be an exceptional builder of great people Highest standards of Collaboration & Teamwork are critical to this role Strong communication skills & ability to engagement senior management on strategic plans, leading project steering committees and status updates etc. Excellent problem analysis skills. Innovative and creative in developing solutions Ability and willingness to be hands-on; Strong attention to detail Ability to work independently and handle multiple concurrent initiatives Excellent organizational, vendor management, negotiation, and prioritization skills Education Bachelor’s in computer science, Computer Engineering or equivalent; Suitable certifications for key skills Language Fluent written and spoken English Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1047,"slug":1048,"title":1049,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1050},63180,"phi-product-development-intern-health-insurance-gtm-ptsi-prudential-technology-and-services-india-private-limited","PHI - Product Development Intern- Health Insurance (GTM)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Title: Intern – New Product Development in Health Insurance (GTM) Location: Mumbai Job Summary: We are seeking a highly motivated and analytical Intern to join our New Product Development team within the Health Insurance sector. The successful candidate will play a crucial role in Shaping the Go to Market strategy (GTM)Practice of Prudential Health Key Responsibilities: GTM Strategy: Participate in Crafting Full proof Go to Market strategy for Approved Products along with Distribution, Systems & Marketing System Development: Help in Writing User Stories along with Product Owner\u002FBusiness Analyst to ensure correct user journeys are capture for development. Product Pitch: Participate in crafting compelling Product Pitches along with Distribution, Marketing & Partners Competition Benchmarking: Compare & Execute Best Practices of Key Competition for GTM Qualifications: Education: Currently enrolled in a master’s program in Business, Marketing, Economics, Statistics, or a related field\u002FMBA in Insurance (Plus) Skills: Strong analytical and research skills, with the ability to interpret complex data. Excellent communication and collaboration abilities. Proficient in Microsoft Office Suite, particularly Excel and PowerPoint. A keen interest in the health insurance industry and product development. Benefits: Gain hands-on experience in shaping the GTM strategy within the health insurance sector in a 0 to 1 team. Good Monthly Salary, with an Opportunity to on the rolls for a New Green Field Health Insurer Work closely with experienced product managers and industry professionals. Develop a deep understanding of product development processes and strategies. Opportunity to contribute to the launch of new health insurance products. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1052,"slug":1053,"title":1054,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1055},63182,"phi-zonal-head-corporate-sales-insurance-business-ptsi-prudential-technology-and-services-india-private-limited","PHI - Zonal Head – Corporate Sales (Insurance Business)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Title: Zonal Head – Corporate Sales (Insurance Business) Location: (North Zone) Reports To: Head of Corporate Sales Role Overview: The Zonal Head will lead corporate insurance sales operations within the assigned zone, Driving revenue growth, Managing P&L and high-performing teams, and building strong relationships with corporate brokers, clients and channel partners. This role requires strategic thinking, leadership, and deep knowledge of insurance products and market dynamics. Key Responsibilities: Sales Strategy & Planning Develop and implement zonal sales strategies aligned with organizational goals. Forecast revenue and set performance targets for the zone. Identify new business opportunities and emerging market trends. Business Development Drive acquisition of corporate clients for group health, PA, CI and Wellness. Build and maintain strong relationships with corporate clients, brokers, and intermediaries. Negotiate contracts and ensure profitable deals. Team Leadership Lead and mentor Area Heads and Relationship Managers across multiple locations. Conduct regular training and performance reviews. Foster a culture of high performance and accountability. Client Relationship Management Ensure superior customer experience and retention. Resolve escalations and provide strategic solutions to client needs. Compliance & Governance Ensure adherence to IRDAI regulations and company policies. Monitor risk management and underwriting guidelines. Market Intelligence Analyze competitor activities and market dynamics. Provide insights to senior management for strategic decisions. Qualifications & Experience: Education: Graduate\u002FPostgraduate in Business Administration, Marketing, or related field. Experience: 7-14 years in Corporate Sales\u002FInstitutional Sales, preferably in Insurance\u002FBroking\u002FBFSI sector. Skills: Strong leadership and team management. Excellent negotiation and communication skills. Proficiency in CRM tools and MS Office. Deep understanding of insurance products and corporate client ecosystem. Key Competencies: Strategic Thinking & Planning Relationship Building Sales Leadership Market Analysis Compliance Orientation Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1057,"slug":1058,"title":1059,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1060},63186,"prudential-health-india-manager-non-financial-amp-operational-risk-management-ptsi-prudential-technology-and-services-india-private-limited","Prudential Health India - Manager - Non-Financial & Operational Risk Management","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented… Manager – Non-Financial & Operational Risk Management As a Manager - Non-Financial & Operational Risk Management, your typical work week might include the following: Develop, implement, and maintain a comprehensive Non-Financial and Operational Risk Management (NFORM) framework. Identify, assess, and monitor key non-financial and operational risks across the organization, including but not limited to compliance, regulatory, technology, process, and people risk. Conduct risk assessments, gap analyses, and control evaluations to identify areas of weakness and improvement. Develop and implement risk mitigation strategies and action plans to address identified risks. Monitor the effectiveness of risk mitigation efforts and track progress against action plans. Develop and deliver training programs to raise awareness of non-financial and operational risks and promote a strong risk culture. Collaborate with cross-functional teams to integrate risk management into business processes and decision-making. Prepare regular reports on non-financial and operational risks for senior management and relevant committees. Stay up to date with regulatory changes and industry best practices related to non-financial and operational risk management. Ensure adherence to internal policies, procedures, and regulatory requirements. Support internal and external audits, providing relevant documentation and addressing audit findings. Contribute to the development and maintenance of a robust control environment. Foster a culture of risk awareness and accountability throughout the organization. You could be the right candidate if you: Have a strong understanding of non-financial and operational risk management principles and practices within the insurance or financial services industry. Have 5-8 years of experience in a risk management, compliance, or audit role. Possess a relevant professional certification (e.g., FRM, CRM, CISA) is a plus. Have experience developing and implementing risk management frameworks. Have a solid understanding of regulatory requirements related to non-financial and operational risk management. Are proficient in risk assessment methodologies and control evaluation techniques. Possess strong analytical, problem-solving, and critical-thinking skills. Demonstrate excellent communication, interpersonal, and presentation skills. Are proficient in data analysis and reporting. This Could Be the Gig for You If You’re: A self-starter who thrives in a dynamic and challenging environment. You're not afraid to roll up your sleeves and get involved in all aspects of product development. A proactive and self-motivated individual with a strong attention to detail. A collaborative team player who can work effectively with cross-functional teams. Passionate about promoting a strong risk culture within the organization. A strategic thinker who can identify and assess potential risks and develop effective mitigation strategies. A strong communicator who can clearly articulate complex risk issues to both technical and non-technical audiences. Comfortable working in a fast-paced environment and managing multiple priorities. Committed to continuous learning and staying up to date with industry trends and best practices. Resilient and solution oriented. Looking for a role where you can make a real difference in the lives of others by ensuring the responsible and sustainable operation of our business. Department: Risk Management Reports To: Head of Risk Location: Mumbai, Maharashtra Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1062,"slug":1063,"title":1064,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1065},63189,"phi-technology-solution-designer-core-ptsi-prudential-technology-and-services-india-private-limited","PHI - Technology Solution Designer- Core","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented candidate for the role of… Technology Solution Designing Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So the title could be: Solution Designer Senior Solution Designer (Asst. Director) Solution Designer Individual contributor role Experience: 7 - 12 years. Location: Mumbai only Job Profile Summary: PHI intends to build a cloud-native, microservices-oriented, loosely coupled & open technology platform, which is tightly aligned to health-insurance domain, and built expecting to be reused while anticipating change. The PHI platform will be made up of multiple applications supporting different business functions, which are well-integrated and well-orchestrated. The applications could be COTS (Common-Off-The-Shelf) vendor software, or Prudential Group software capabilities, or software built by in-house PHI engineering team. All applications need to adopt common services, platforms, architectural principles, and design patterns. The right candidate will be accountable to convert business requirements into detailed and low-level technology requirements, in the fastest time possible, with least gaps, and clarity on how the technology and business requirements can be tested at pace, with minimal gaps, and best quality. Requirement gaps, change requests, non-integrated journeys – all these would signal poor quality deliverables by this candidate. Job Description: Deeply understand the long-term architectural direction, with emphasis on reusable components, and the interactions between the various applications. Evaluate business requirements and convert them into solution designs considering Functionality, Interoperability, Performance, Scalability, Reliability & Availability & other applicable criteria Identify and evaluate alternative design options and trade-offs to handle both functional and non-functional requirements; Prepare designs that consider current applications & architecture, operating models as well as end target state architecture Responsible for high- & low-level designs of various systems and applications in line with PHI Tech Vision Own the preparation of detailed design specifications to form the basis for development & modification of applications Ensure adoption and implementation of defined solutions; Provide technical expertise to enable the application design & iteration; Collaborate with technical teams to develop and agree system integration plans and review progress Support change programs\u002F project through technical plans & application of design principles that comply with enterprise and solution architecture standards Lead governance forums required to create harmony in application designs Identify & document application\u002F integration components for recording in a suitable EA tool; Recommend and implement improvements to this processes\u002F tool(s) Ensure that Extensions and additions to the defined designs are undertaken frequently in line with ever evolving business and technology landscape but go through rigorous vetting processes. Ensure that the collaborative nature of capabilities such as design and engineering is coupled with tight governance around non-negotiables like security, availability and performance. Who we are looking for: Technical Skills & work experience: MH: Health Insurance product company\u002FGCC\u002FHealthTech experience (…), or IT services company with Health Insurance (TCS, HCL, Infosys, etc.) vertical, or Health Insurance company (e.g. ABHI, Star, Icici Lombard, Care, etc), or Health Insurance Ecosystem vendors(MediAssist, DocOnline, etc). MH: Proven experience as a Technology solution leader with overall experience between 8 - 18 years MH: Proven ability with UML (Unified Modelling Language) – should be able to come up with sequence diagrams, activity diagrams, state diagrams, etc. MH: Demonstrated ability to understand business strategy & processes & its successful translation into technology low level design MH: Excellent knowledge of modern design patterns like CQRS, SAGA, etc., including micro-services, etc. Keywords 1st level: solution architect, domain architect, solution designer, cloud designer, digital designer. Keywords 2nd level: Good to Have: SH: Deep End-to-End Architecture understanding, including Enterprise Java Stack, Front-End technologies, mobile applications (Android and iOS), Middleware, Databases (SQL & No SQL), Data Warehouses, RESTful APIs, Pub-Sub. SH: Experienced in streaming technology or frameworks such as Kafka SH: Deep understanding of Enterprise Integration and Messaging Patterns, SOA Governance practices. CH: Familiar with one or more Architecture Frameworks (e.g. TOGAF etc.) WH: Good understanding of DevOps Personal Traits: First and foremost, be an exceptional builder of great people Highest standards of Collaboration & Teamwork are critical to this role Strong communication skills & ability to engagement senior management on strategic plans, leading project steering committees and status updates etc. Excellent problem analysis skills. Innovative and creative in developing solutions Ability and willingness to be hands-on; Strong attention to detail Ability to work independently and handle multiple concurrent initiatives Excellent organizational, vendor management, negotiation, and prioritization skills Education Bachelor’s in computer science, Computer Engineering or equivalent; Suitable certifications for key skills Language Fluent written and spoken English Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1067,"slug":1068,"title":1069,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1070},63188,"phi-senior-analyst-group-operations-ptsi-prudential-technology-and-services-india-private-limited","PHI - Senior Analyst - Group Operations","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented… Senior Analyst - Group Operations As a Senior Analyst - Group Operations, your typical week might include the following… Manage health & wellness business requirements and implementation in active collaboration with functional representatives. Solicit, develop, and validate business requirement documentation through a clear understanding of ‘asis’ vs ‘to-be’ process, and document clear acceptance criteria for user stories. Lead brainstorming sessions with key stakeholders so that business requirements and opportunities are accounted for comprehensively while creating delightful experiences. Develop in-depth understanding of business processes, articulate use-cases, user-stories & requirement documents\u002F change requests for identified features\u002F capabilities for applicable platforms and projects. Perform process impact analysis across various platforms, holding an end-to-end view of user journeys. Design Business Process Flows, Review with Key functional Stakeholders and Obtain signoff. Facilitate discussions, gather feedback, and ensure the proposed improvements align with the business process objectives. Partner functional process owners to support capability vision, strategy & roadmap. Understand business objectives, processes, and products to make educated recommendations. Document business process flow diagrams and review with functional stakeholders. Identify pain points, bottlenecks, redundancies, delays, errors, or any other areas to enhance the process and dig deeper to uncover the root causes of the identified pain points and inefficiencies Check if the current process complies with relevant regulations and industry standards including legal\u002F compliance\u002F data privacy. Use techniques such as flowcharts, BPMN diagrams, or process maps to illustrate the sequence of activities, decision points, inputs, outputs, and the roles involved in applicable business processes d) Undertake iterations in signed-off Business Process Flow, when required, in collaboration with stakeholders to refine and finalize the next version. Manage stakeholder expectation based on current book of work and capacity, collaborate with key business stakeholders to understand business requirements, contribute to the platform technology roadmap & driving day-to-day prioritization of work on capabilities, while collaborating closely with functional users Ensure that acceptance criteria are defined & met; lead testing in collaboration with functional users including jointly preparation & review of test plan, test cases, user acceptance testing. You could be the right candidate if you… Have 5 years of total experience with any of these sectors: health insurance, wellness, payments, financial services e-commerce, insurance core systems, insurance tele-sales & customer servicing. At least 3 years’ experience in health insurance is required. Have end-to-end knowledge of health insurance products, operations processes, and technology systems. Can understand high-level processes and can convert them into detailed business requirement documents. Have a proven track record of end-to-end implementation and business outcome delivery of significant insurance systems. You are an expert in designing wireframes, UX flows, customer journey maps, conducting usability testing, interpreting feedback, and incorporating insights into subsequent implementations. Are a true team player. Have the interpersonal skills and proven ability to collaborate & communicate effectively across disciplines such as Technology, Product, Operations, Marketing & Analytics teams to deliver high-impact solutions. Can function as an indispensable member of the team are passionate about operating iteratively. Are an effective communicator, can present your strategy and persuade stakeholders while solving user problems creatively and effectively. Able to identify and track the appropriate metrics to assess key processes\u002F capabilities in pursuit of continuous improvement. Have hands-on knowledge of Confluence & JIRA, behavioral analytics platforms, BI tools and SDLC tracking tools. This could be the gig for you if you… Have built best-in-class processes from scratch Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your and your team’s output while thinking wing-to-wing across the organization. Are passionate about leveraging digital tools to transform customer experience. Location: Mumbai Title: Senior Analyst - Group Operations Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1072,"slug":1073,"title":1074,"location":13,"raw_job_location_address_addressLocality":725,"raw_hiringOrganization_logo_url":13,"raw_description":1075},63128,"phi-lead-total-rewards-amp-performance-ptsi-prudential-technology-and-services-india-private-limited","PHI - Lead- Total Rewards & Performance","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner us in this mission, we are looking for a talented… Lead - Total Rewards & Performance – India SAHI As a Rewards specialist, you will be responsible to implement & manage Prudential Group Reward practices & implement in context to India’s talent. Performance Management: Implementing “PruPerform” in India SAHI to ensure Organization goals are aligned to individual goals, which involves, process governance, drive strategically aligned goal setting, support with regular and quality performance conversations, ensure target assessor group and 360-degree feedback Train & support managers to effectively manage & evaluate performance and foster high performance culture in the organization. Compensation & Benefits Management Conduct regular Compensation & benefits benchmarking with competition to ensure we have competitive advantage in positioning. Oversee Employee benefits programs like Insurance offerings, policies, and wellness initiatives to align with Prudential Global standards and India Market standards. Regularly review and update the offerings Design and support administration of executive compensation framework in line with regulations from IRDA Support with compensation proposals for all new hires, ensure internal & external parity. Work closes with Talent Acquisition to drive win-win proposition for Candidates and the organization Be the custodian of Group Reward Principles and guidelines for India SAHI. Governance & Budget oversight Ensure all compensation and benefits programs comply with local Labour laws and regulations. Stay updated with any legislative changes affecting compensation and benefits. Manage the Rewards budget, ensuring cost-effective allocation of resources. Provide regular financial analysis and reporting to support strategic decision-making. Be the custodian of People cost Workforce planning and annual renumeration review process Conduct Benefit analysis to ensure ROI and optimization of employee offerings. Design HR policy & process framework for the organization considering local compliance, best market practices & Group guidelines. In collaboration with group ER, ensure all employment letters & formats which are compliant to legal framework, and reward guidelines Job Analysis & Evaluation Ensure Job Evaluation exercise to determine relative & fair value of different roles. Work closely with Business leaders to conduct regular job analysis and design to ensure that roles are well aligned to organization goals and become a critical input to org design initiatives. Support group transformation. In collaboration with Group Rewards, establish an effective & competitive Job architecture support future scaling of the organization across various functions Collaboration & Communication Align with leaders to effectively communicate and implement compensation policies & practices as per market standards & group guidelines Communicate group announcements, conduct trainings, employee debriefings to ensure group policies & guidelines are effectively implemented in the business unit. Leverage skillsets internal stakeholders & external vendors to implement effective reward programs. You could be the right candidate if you Master’s degree in human resources and\u002For a professional certification related to the field Minimum of 5 years of overall HR experience, at least 3 years in corporate rewards or reward consulting role. Strong knowledge of compensation principles, market trends, regulatory requirements, and best practices. Experience in BFSI or Insurance domain to design and drive initiatives for retail or frontline sales will be a plus. Proven experience designing and implementing comprehensive compensation and rewards programs, including salary structures, incentive plans, and long-term incentives. Excellent analytical skills with the ability to interpret complex data, conduct market research, and provide data-driven recommendations. Ability to look at tasks as a problem and use case that can be solved with Gen AI. This could be the gig for you if you… Thrive in environments that celebrate co-creation and collaboration Passionate about building high performance culture through competitive rewards practice. Ability to adapt & work in a fast-paced dynamic environment Take help from others when stuck and encourage others when there are setbacks Always open to embracing change and be able to manage it. Location: Mumbai. May be required to travel to other locations in and outside India if needed Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1077,"slug":1078,"title":1079,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":1080},62782,"associate-life-asia-ptsi-prudential-technology-and-services-india-private-limited","Associate- Life Asia","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Key Responsibilities: Enhancement and maintenance of Prudential’s Core admin system Work closely with other front-end system application team to ensure end-to-end software lifecycle is robust Ensuring the Applications Management function is aligned with company strategy. Define and document scope changes during the project life cycle. Collaborate with business teams to understand and suggest best & efficient solution to cater to business needs Analyze problems and implement appropriate technical solutions Prepare the technical specification Maintain and document the changes Conduct Unit\u002FIntegration testing Complete the assignments within the agreed deadline Quality analysis of the programs\u002Fsystem before acceptance testing Work closely with Business Analyst to deliver a robust and error-free application systems Ensure that all development and implementation are compliant with IT governance policy Technical review and quality analysis of the code done by junior members to ensure learning and motivation for subordinates Experience\u002FSkill: Bachelor or Higher Degree in Computer Science and engineering. 5+ years' experience in AS\u002F400, SMART\u002F400 based insurance applications specialized in Life\u002F400, Life\u002FAsia application. Experience in working with LifeAsia SOAP API’s Provide a good quality level of SMART\u002F400 based insurance applications. Develops, customizes, enhances, maintains and supports Life\u002F400, Life\u002FAsia, Integral Life Insurance software application system Desirable: Strong analytical skills Strong co-ordination skills required to liaise with counterparts within the Company. Experience in conceptual and functional business process modeling. Knowledge of insurance industry is a plus Relationship management skills Being able to communicate in fluent English Knowledge\u002FSkill: Data Query Language: SQL400 Database: DB2 Development: COBOL400, SMART400 Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1082,"slug":1083,"title":1084,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":1085},62801,"support-engineer-copilot-1-ptsi-prudential-technology-and-services-india-private-limited","Support Engineer (Copilot)-1","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Copilot Support Specialist: Location: Bangalore (Work from Office) Employment Type: Full-Time Role Summary Provide first-line support for employees for Microsoft Copilot, including login, access, troubleshooting, feature guidance, and issue escalation. Key Responsibilities · Provide Level 1 support for Microsoft Copilot users. · Troubleshoot login, access, and application availability issues. · Assist users with basic Copilot features and usage questions. · Document incidents and resolutions. · Escalate complex issues to the Team Lead. · Maintain FAQs and user guides. Requirements · 1-3 years of IT Helpdesk, Service Desk, or Technical Support experience. · Basic knowledge of Microsoft 365 applications. · Strong communication and troubleshooting skills. · Experience with ticketing systems preferred. · Willingness to learn Microsoft Copilot technologies. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1087,"slug":1088,"title":1089,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":1090},62805,"sr-developer-lifeasia-ptsi-prudential-technology-and-services-india-private-limited","Sr. Developer - LifeAsia","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Key Responsibilities: Enhancement and maintenance of Prudential’s Core admin system Work closely with other front-end system application team to ensure end-to-end software lifecycle is robust Ensuring the Applications Management function is aligned with company strategy. Define and document scope changes during the project life cycle. Collaborate with business teams to understand and suggest best & efficient solution to cater to business needs Analyze problems and implement appropriate technical solutions Prepare the technical specification Maintain and document the changes Conduct Unit\u002FIntegration testing Complete the assignments within the agreed deadline Quality analysis of the programs\u002Fsystem before acceptance testing Work closely with Business Analyst to deliver a robust and error-free application systems Ensure that all development and implementation are compliant with IT governance policy Technical review and quality analysis of the code done by junior members to ensure learning and motivation for subordinates Experience\u002FSkill: Bachelor or Higher Degree in Computer Science and engineering. 8+ years' Experience in AS\u002F400, SMART\u002F400 based insurance applications specialized in Life\u002F400, Life\u002FAsia application. Experience in working with LifeAsia SOAP API’s Provide a good quality level of SMART\u002F400 based insurance applications. Develops, customizes, enhances, maintains and supports Life\u002F400, Life\u002FAsia, Integral Life Insurance software application system Desirable: Strong analytical skills Strong co-ordination skills required to liaise with counterparts within the Company. Experience in conceptual and functional business process modeling. Knowledge of insurance industry is a plus Relationship management skills Being able to communicate in fluent English Knowledge\u002FSkill: Data Query Language: SQL400 Database: DB2 Development: COBOL400, SMART400 Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1092,"slug":1093,"title":1094,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":1095},62806,"team-lead-copilot-support-ptsi-prudential-technology-and-services-india-private-limited","Team Lead- Copilot Support","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Copilot Support Team Lead: Location: Bangalore (Work from Office) Employment Type: Full-Time Role Summary Lead the Copilot support team, manage escalations, improve support operations, and ensure a high-quality employee experience. Key Responsibilities · Lead and mentor the support team. · Act as primary escalation point for complex issues. · Monitor SLAs, ticket quality, and user satisfaction. · Coordinate with IT, Security, and Microsoft 365 teams. · Drive root-cause analysis and process improvements. · Provide support metrics and adoption reports. Requirements · 5+ years of IT Support or Microsoft 365 support experience. · 2+ years of people leadership experience. · Strong knowledge of Microsoft 365 ecosystem. · Experience handling escalations and incident management. · Excellent stakeholder management and communication skills. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1097,"slug":1098,"title":1099,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":1100},62777,"ai-engineering-lead-ptsi-prudential-technology-and-services-india-private-limited","AI Engineering Lead","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. We are seeking an AI Engineer to join the DPS Engineering team, embedded within a cross-functional product delivery squad. This role will focus on designing, building, and deploying AI-driven capabilities that enhance product features, improve operational efficiency, and support data-driven decision-making. The individual will work closely with product managers, engineers, and domain experts to translate business requirements into scalable AI solutions, ensuring seamless integration into production systems. AI Solution Development Design, develop, and deploy machine learning and AI models (e.g., NLP, predictive analytics, GenAI use cases) aligned with product objectives Translate business problems into AI\u002FML solutions with clear success metrics Product Integration Embed AI capabilities into product features and workflows within the delivery squad Collaborate with backend\u002Ffrontend engineers to ensure scalable and reliable deployment Model Lifecycle Management Build and maintain end-to-end ML pipelines (data ingestion, training, evaluation, deployment, monitoring) Ensure continuous improvement through model retraining and performance tuning Data & Engineering Collaboration Work with data engineers to define data requirements, pipelines, and data quality standards Ensure proper feature engineering and dataset governance Risk, Governance & Responsible AI Ensure AI solutions comply with enterprise standards on security, privacy, and responsible AI usage Document models, assumptions, and limitations clearly Job Qualification Strong experience in Python and AI\u002FML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) Experience with GenAI \u002F LLMs (e.g., prompt engineering, RAG architectures, API-based models) Familiarity with MLOps practices (CI\u002FCD, model deployment, monitoring) Experience working with cloud platforms (Azure preferred, AWS\u002FGCP acceptable) Knowledge of data engineering concepts (SQL, data pipelines, APIs) Proven track record of delivering AI solutions in production environments Experience working in agile, squad-based delivery models Strong problem-solving mindset with a focus on business impact Ability to work in fast-paced, iterative delivery environments Effective collaboration across engineering, product, and business teams Curiosity and drive to continuously learn emerging AI technologies Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":1102,"slug":1103,"title":1104,"location":13,"raw_job_location_address_addressLocality":697,"raw_hiringOrganization_logo_url":13,"raw_description":1105},62783,"phi-associate-procurement-2-ptsi-prudential-technology-and-services-india-private-limited","PHI - Associate- Procurement-2","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Procurement Analyst at Prudential Health India (PHI) At Prudential Health India (PHI), we are on a mission to make Indians healthier while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India, committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. Position: Procurement Analyst Responsibilities: Work with Functional Users: Understand the capabilities\u002Fproducts\u002Fservices required to deliver their plans. Identify important product or service attributes for vendor selection. Determine expected timelines and costs. Advise on the procurement approach for each sourcing activity under applicable policies and procedures. Guide on issuance of Purchase Orders and coordinate with approvers for PO approval. Coordinate and guide on due diligence processes. Vendor Engagement: Approach and engage vendors to share RFP\u002FRFQ\u002FRFI. Coordinate to answer queries and provide clarifications as needed. Complete vendor onboarding and due diligence processes on the P2P tool. Ensure Procurement Governance: Arrange training sessions for team members as needed. Ensure compliance with Group procurement policies for each vendor procurement, including process, documentation, vendor due diligence, commercial and contractual protections, and purchase order issuance with appropriate approvals and reviews. Work with Functional Users: Coordinate with global colleagues to progress on procurement. Resolve technical issues with the support team. Maintain weekly cadence with global colleagues, track progress, and inform functional users of any delays. Project Management and Team Oversight: Ensure the business’s procurement requirements are met in a timely and orderly manner. Publish procurement status dashboards for the wider team. You could be the right candidate if you: Collaborate and communicate effectively across disciplines such as Technology, Product, Operations, Marketing, and Analytics teams to coordinate and execute the procurement program. Act as an indispensable member of the delivery team throughout all phases of the procurement process. Are passionate about interactive operations. Can present your strategy and persuade stakeholders while solving user problems creatively and effectively. Identify metrics and analytics to track turnaround times across each process step and continuously seek to improve speed and quality of outcomes. Have a curious mind; measure what really matters, and design subsequent iterations based on insights. This could be the gig for you if you: Are passionate about consumer behavior and culture; enjoy spending time with customers to understand their needs. Are comfortable working iteratively while balancing the need for a minimal level of service a digital asset should provide when a customer engages with it. Can identify raw stones and iteratively polish them into shining diamonds. Like to work in a transparent environment where everyone can see what others are doing. Seek help when stuck and encourage others during setbacks. Take full responsibility for your output while thinking across the organization to solve for the customer. Have 2-3 years of experience in procurement, preferably in the health insurance or general insurance sectors in India. What can make you extra special: Experience with procure-to-pay tools and a passion for continuous improvement. Meaningful certifications in procurement. Real stories of how you helped your team and contributed to your company's success. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn"]