[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-head-of-people-advisory-and-employee-relations-12-month-fixed-term-contract-starling-en-gb":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":11,"featured_until":7,"is_active":12,"deactivated_at":7,"is_enriched":12,"processed_job_posting_json":13,"processed_latitude":78,"processed_longitude":79,"processed_employment_types":80,"processed_working_hours":81,"processed_working_hours_labels":83,"processed_home_office":84,"processed_salary_min":75,"processed_salary_max":76,"processed_salary_currency":72,"processed_salary_source":85,"processed_benefits":86,"processed_benefits_labels":100,"processed_industry":101,"processed_skills":7,"processed_job_location":102,"processed_full_address_gmaps":105,"processed_street_gmaps":108,"processed_city_gmaps":110,"processed_postal_code_gmaps":111,"processed_country_gmaps":114,"processed_country_iso_code_gmaps":116,"full_description":16,"formatted_description":117,"processed_employment_types_labels":42,"processed_home_office_labels":40,"processed_industry_labels":44,"processed_it_skills":118,"processed_it_skills_labels":120,"processed_soft_skills":121,"processed_soft_skills_labels":123,"processed_job_expertise_skills":124,"processed_job_expertise_skills_labels":125,"processed_language_requirements":126,"processed_total_experience_years":133,"processed_professional_field":134,"processed_professional_field_labels":137,"processed_leadership_role":12,"processed_date_posted":19,"raw_job_url":138,"apply_url":7,"raw_hiringOrganization_logo_url":139,"translations":7,"canonical_industry_key":140,"canonical_industry_label":141,"max_cpc":142,"actual_cpc":7},80571,"head-of-people-advisory-and-employee-relations-12-month-fixed-term-contract-starling","Head of People Advisory and Employee Relations (12 Month Fixed Term Contract)",null,{"name":9,"slug":10,"logo_url":7},"Starling","starling",false,true,{"@context":14,"@type":15,"title":6,"description":16,"hiringOrganization":17,"datePosted":19,"validThrough":20,"jobLocation":21,"jobLocationType":40,"employmentType":41,"industry":43,"skills":45,"baseSalary":70},"https:\u002F\u002Fschema.org\u002F","JobPosting","Hello, we’re Starling.\nBanking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are.\nSince then, we’ve grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world!\nAnd now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.\nThe Role:\nAt our core, we are dedicated to finding fantastic people and creating an environment where they can truly thrive. To support our continued growth, we are looking for a Head of People Advisory and Employee Relations (12 month FTC) to lead this critical function. Reporting to the Director of People Solutions, you will be the strategic architect of our Employee Relations framework across the Group. This isn't just about managing cases; it’s about setting the gold standard for how we support our people. You will provide expert leadership on complex ER matters, shape our people policies, and ensure we remain fully aligned with UK employment law and financial regulations (FCA\u002FPRA and SMCR).\nYour mission is to ensure our People Advisory team is seen as a trusted, proactive partner - one that balances commercial needs with a culture of inclusion, accountability, and psychological safety.\nKnowledge\nIn-depth knowledge of UK employment law, case law, and employee relations best practice.\nStrong understanding of financial services regulation, including FCA, PRA, and SMCR requirements as they relate to people management.\nKnowledge of people policies, procedures, and frameworks in a banking context.\nAwareness of HR strategy, organisational design, and cultural change within a regulated banking context.\nFamiliar with HR systems and case management tools, ideally Workday.\nExperience\nProven experience of leading ER and People Advisory teams within financial services or a highly regulated environment.\nProven track record of handling complex, high-risk ER cases, including tribunal preparation and negotiation with external stakeholders.\nExperience of building senior stakeholder relationships and influencing at executive\u002Fboard level.\nExperience in developing and applying people policies and procedures.\nExperience of working collaboratively with legal, compliance, and risk teams.\nSkills\nExcellent leadership, people management, influencing, and negotiation skills to constructively guide and challenge senior leaders.\nAdvanced problem-solving and analytical skills, balancing legal, commercial, and cultural factors, and applying employment law practically.\nHighly organised with attention to detail, governance, and ability to manage multiple priorities.\nAgile, adaptable, resilient, and composed under pressure.\nProficiency in HR systems and case management tools.\nCIPD qualification or working towards is desirable.\n \n25 days holiday (plus take your public holiday allowance whenever works best for you)\n \nAn extra day’s holiday for your birthday\n \nAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off\n \n16 hours paid volunteering time a year\n \nSalary sacrifice, company enhanced pension scheme\n \nLife insurance at 4x your salary\n \nPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton\n \nGenerous family-friendly policies\n \nPerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks\n \nAccess to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships\n \nAbout Us\nYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.\nWe’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.\nStarling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.\nBy submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.",{"@type":18,"name":9},"Organization","2026-10-02","2027-10-02",[22,33],{"@type":23,"address":24,"geo":29},"Place",{"@type":25,"addressLocality":26,"addressCountry":27,"addressRegion":28},"PostalAddress","Cardiff","GB","Wales",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",51.47498479999999,-3.1849524,{"@type":23,"address":34,"geo":37},{"@type":25,"addressLocality":35,"addressCountry":27,"addressRegion":36},"London","England",{"@type":30,"latitude":38,"longitude":39},51.5188633,-0.0757289,"HYBRID",[42],"TEMPORARY",[44],"Banking and Financial Services",[46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63,64,65,66,67,68,69],"Workday","HR systems and case management tools","Leadership","People Management","Influencing","Negotiation","Problem-solving","Analytical","Attention to Detail","Organizational","Adaptability","Resilience","Composure under pressure","UK employment law","Employee relations","Financial services regulation (FCA, PRA, SMCR)","People policies and procedures","HR strategy","Organisational design","Cultural change","Case management","Tribunal preparation","Stakeholder relationship management","Governance",{"@type":71,"currency":72,"value":73},"MonetaryAmount","GBP",{"@type":74,"minValue":75,"maxValue":76,"unitText":77},"QuantitativeValue",90000,120000,"YEAR",[31,38],[32,39],"temporary",[82],"FULL_TIME",[82],"hybrid","estimated",[87,88,89,90,91,92,93,94,95,96,97,98,99],"25 days holiday plus flexible public holiday allowance","Extra day off for birthday","Annual leave increases with length of service","Option to buy or sell up to five extra days off","16 hours paid volunteering time per year","Salary sacrifice company enhanced pension scheme","Life insurance at 4x salary","Private Medical Insurance with VitalityHealth including mental health support and cancer care","Partner benefits including discounts with Waitrose, Mr&Mrs Smith and Peloton","Generous family-friendly policies","Perkbox membership with retail discounts and wellness platform","Cycle to Work scheme","Salary Sacrificed Gym partnerships",[87,88,89,90,91,92,93,94,95,96,97,98,99],"banking and financial services",[103,104],"starling, cardiff, united kingdom","starling, london, united kingdom",[106,107],"Tramshed Tech D, Pendyris St, Cardiff CF11 6BH, Vereinigtes Königreich","5th Floor, Fruit & Wool Exchange, Duval Square, London E1 6PW, Vereinigtes Königreich",[109],"Pendyris Street",[26,35],[112,113],"CF11 6BH","E1 6PW",[115],"Vereinigtes Königreich",[27],"Hello, we’re Starling.\n\nBanking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are.\n\nSince then, we’ve grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world!\n\nAnd now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.\n\n## The Role:\n\nAt our core, we are dedicated to finding fantastic people and creating an environment where they can truly thrive. To support our continued growth, we are looking for a Head of People Advisory and Employee Relations (12 month FTC) to lead this critical function. Reporting to the Director of People Solutions, you will be the strategic architect of our Employee Relations framework across the Group. This isn't just about managing cases; it’s about setting the gold standard for how we support our people. You will provide expert leadership on complex ER matters, shape our people policies, and ensure we remain fully aligned with UK employment law and financial regulations (FCA\u002FPRA and SMCR).\n\nYour mission is to ensure our People Advisory team is seen as a trusted, proactive partner - one that balances commercial needs with a culture of inclusion, accountability, and psychological safety.\n\n## Knowledge\n\n- In-depth knowledge of UK employment law, case law, and employee relations best practice.\n- Strong understanding of financial services regulation, including FCA, PRA, and SMCR requirements as they relate to people management.\n- Knowledge of people policies, procedures, and frameworks in a banking context.\n- Awareness of HR strategy, organisational design, and cultural change within a regulated banking context.\n- Familiar with HR systems and case management tools, ideally Workday.\n\n## Experience\n\n- Proven experience of leading ER and People Advisory teams within financial services or a highly regulated environment.\n- Proven track record of handling complex, high-risk ER cases, including tribunal preparation and negotiation with external stakeholders.\n- Experience of building senior stakeholder relationships and influencing at executive\u002Fboard level.\n- Experience in developing and applying people policies and procedures.\n- Experience of working collaboratively with legal, compliance, and risk teams.\n\n## Skills\n\n- Excellent leadership, people management, influencing, and negotiation skills to constructively guide and challenge senior leaders.\n- Advanced problem-solving and analytical skills, balancing legal, commercial, and cultural factors, and applying employment law practically.\n- Highly organised with attention to detail, governance, and ability to manage multiple priorities.\n- Agile, adaptable, resilient, and composed under pressure.\n- Proficiency in HR systems and case management tools.\n- CIPD qualification or working towards is desirable.\n\n- 25 days holiday (plus take your public holiday allowance whenever works best for you)\n- An extra day’s holiday for your birthday\n- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off\n- 16 hours paid volunteering time a year\n- Salary sacrifice, company enhanced pension scheme\n- Life insurance at 4x your salary\n- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton\n- Generous family-friendly policies\n- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks\n- Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships\n\n## About Us\n\nYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.\n\nWe’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.\n\nStarling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.\n\nBy submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.",{"workday":119,"hr systems and case management tools":119},3,[46,47],{"leadership":122,"people management":122,"influencing":122,"negotiation":122,"problem-solving":122,"analytical":122,"attention to detail":122,"organizational":122,"adaptability":122,"resilience":122,"composure under pressure":122},4,[48,49,50,51,52,53,54,55,56,57,58],{"governance":122,"hr strategy":119,"case management":122,"cultural change":119,"uk employment law":122,"employee relations":122,"tribunal preparation":122,"organisational design":119,"people policies and procedures":122,"stakeholder relationship management":122,"financial services regulation (fca, pra, smcr)":122},[59,60,61,62,63,64,65,66,67,68,69],{"detected_language_jobad":127,"required":128},"en",[129],[130],{"language":131,"level":132},"ENGLISH","C2",8,[135,136],"Human Resources","Legal and Regulatory",[135,136],"https:\u002F\u002Fapply.workable.com\u002Fstarling-bank\u002Fj\u002Fdddbab9997\u002F","https:\u002F\u002Fworkablehr.s3.amazonaws.com\u002Fuploads\u002Faccount\u002Flogo\u002F71732\u002Flogo","banking","Banking",1]