Stellenbeschreibung:

Job Title
Corporate Bank Production Control Room Manager

Location
Birmingham

Corporate Title
Assistant Vice President

Join our Corporate Bank Production Control Room team and play a pivotal role in managing critical incidents, ensuring platform stability, proactively identifying, assessing, and escalating production risks, strengthening control effectiveness, and driving operational excellence. This role is ideal for someone who enjoys fast paced environments, has strong technical, analytical, and risk management skills, and thrives in global collaboration.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
Competitive salary and non-contributory pension
30 days’ holiday plus bank holidays, with the option to purchase additional days
Life Assurance and Private Healthcare for you and your family
A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

Lead daily production status calls and ensure incidents are well understood and followed through
Manage senior management bridges during critical incidents with clear, structured communication
Highlight any risks and concerns identified during the incident, analyse service performance and resilience issues to improve stability
Support risk management and regulatory reporting across the supported applications and help assure compliance to production controls
Support business continuity, disaster recovery, and component failure testing
Support problem and knowledge management, maintain strong documentation standards, and identify training needs to strengthen the team’s incident and problem resolution capabilities

Your skills and experience

Ability to manage high-pressure incidents using clear communication, sound judgement, and a strong understanding of end-to-end application
Manage senior management bridges during critical incidents with clear, structured communication
Highlight risks and concerns identified during incidents and analyse service performance and resilience issues to improve stability
Support risk management and regulatory reporting across supported applications and help assure compliance with production controls
Lead daily production status calls and ensure incidents are well understood and followed through
Experience with Production Application Support Services, ITIL, and ITSM processes within a global production operations context
Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs

How we’ll support you

Training and development to help you excel in your career
Flexible working to assist you balance your personal priorities
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers.

If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on [email protected] to discuss.

Wir streben eine Unternehmenskultur an, in der wir gemeinsam jeden Tag das Beste geben. Dazu gehören verantwortungsvolles Handeln, wirtschaftliches Denken, Initiative ergreifen und zielgerichtete Zusammenarbeit.

Gemeinsam teilen und feiern wir die Erfolge unserer Mitarbeiter*innen. Gemeinsam sind wir die Deutsche Bank Gruppe.

Wir begrüßen Bewerbungen von allen Menschen und fördern ein positives, faires und integratives Arbeitsumfeld.

Seit über 150 Jahren wird unser Anspruch, die Globale Hausbank für unsere Kunden zu sein, von unseren Mitarbeitern vorangetrieben – in rund 60 Ländern und mit mehr als 150 Nationalitäten. Ihr tiefes Verständnis, ihre Erfahrungen, ihr Fachwissen und ihre Leidenschaft helfen unseren Kunden, sich in einer zunehmend komplexen Welt zurechtzufinden – sei es in unserer Unternehmensbank, unserer Privatkundenbank, unserer Investmentbank oder in unserem Asset Management (DWS). Gemeinsam können wir für unsere Kunden im In- und Ausland Großes bewirken und ihren dauerhaften Erfolg und ihre finanzielle Sicherheit sicherstellen.

Mehr Informationen unter: Deutsche Bank Careers (db.com)

Corporate Bank Production Control Room Manager