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Ltd","prudential-distribution-ltd",null,4424,[182,188,194,199,204,210,216,222,227,232,237,242,247,253,258,263,268,273,278],{"id":183,"slug":184,"title":185,"location":179,"raw_job_location_address_addressLocality":186,"raw_hiringOrganization_logo_url":179,"raw_description":187},60212,"senior-digital-product-owner-prudential-distribution-ltd","Senior Digital Product Owner","Edinburgh","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. Senior Digital Product Owner The Senior Digital Product Owner plays a pivotal role within the Digital Proposition team and is accountable for shaping, delivering, and continuously improving digital journeys across a defined product domain. This is an opportunity to influence how customers and advisers experience key moments across their financial journeys, delivering meaningful improvements that are measurable, visible, and valued across the organisation. The role combines strategic thinking with end-to-end ownership, providing oversight from discovery through to the delivery of measurable outcomes. Building on core Product Owner responsibilities, this role looks further ahead, ensuring that digital changes are supported by well-planned discovery, robust evidence, and clear feature-level measures before design or development begin. In addition, the Senior Digital Product Owner provides oversight across Product Owner activity within their domain, ensuring alignment to team goals, strategic priorities, and agreed OKRs, while establishing best practice ways of working and promoting outcome-driven delivery. The role also plays a key part in building a high-performing Product Owner community, coaching and developing others to strengthen capability and support continuous improvement. Key Responsibilities Own and shape a 12-month rolling roadmap, with clear accountability for direction, prioritisation, and outcomes across the product domain. Lead forward planning, ensuring discovery, research, customer testing, and operational and feasibility assessments are organised ahead of delivery. Ensure key success criteria and measures are established early, enabling evidence-based prioritisation and measurement of impact Drive end-to-end discovery phases using data, insight, and stakeholder input to validate problems and define opportunities. Collaborate across engineering, UX, operations, data, and risk teams to deliver intuitive, accessible, and compliant digital journeys. Drive continuous improvement through performance analytics, experimentation, and customer and adviser feedback. Represent the Digital Propositions team in governance and prioritisation forums, clearly communicating progress, risks, decisions, and outcomes. Provide oversight across Product Owner activity, ensuring alignment to team goals, strategic priorities, and OKRs. Work with the Digital Propositions leadership team to establish standards for Product Owner ways of working, ensuring consistency, quality, and effective delivery, and ensure these standards are upheld in your domain. Enable decision-making across Product Owners, ensuring work contributes to measurable outcomes and broader product strategy. Coach and develop Product Owners, building a high-performing team and strengthening capability across discovery, delivery, and stakeholder engagement. Foster a culture of accountability, continuous improvement, and shared learning. Core Competencies & Attributes Strategic thinker with the ability to look ahead, anticipate needs, and plan effectively. Skilled in analysing and interpreting data, research and digital performance metrics to guide prioritisation. Confident communicator able to influence and collaborate across disciplines. Strong understanding of regulatory requirements, especially Consumer Duty. Comfortable working in agile delivery environments and driving continuous improvement across teams. Strong leadership and coaching capability, with a track record of developing Product Owners and elevating team performance. Ability to set and uphold standards, ensuring consistent application of best practice across multiple Product Owners. Experience & Qualifications Essential Strong experience in digital product ownership within financial services or similar heavily-regulated environments. Proven ability to deliver measurable improvements to digital servicing journeys. Strong understanding of digital and legacy servicing models and operational impacts. Experience working with regulatory frameworks, including Consumer Duty or equivalent. Demonstrated ability to drive forward discovery, plan ahead, and apply evidence to decision-making. Desirable Experience in proposition development or digital transformation. Understanding of UK life and pensions servicing models. Work Level: Manager Expert Reporting to: Lead Product Owner Location: Edinburgh or Stirling - This is a Hybrid role working 2 - 3 days a week in the office Recruiter: Phoebe Ewers What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":189,"slug":190,"title":191,"location":179,"raw_job_location_address_addressLocality":192,"raw_hiringOrganization_logo_url":179,"raw_description":193},60214,"corporate-communications-media-manager-prudential-distribution-ltd","Corporate Communications Media Manager","Fenchurch Avenue","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. This is a Corporate Communications Media Manager role with responsibility for building and managing M&G’s reputation with corporate media audiences, third parties and other key external stakeholders. The role sits within M&G’s External Relations team as part of the Corporate Affairs, Brand and Sustainability (CABS) team reporting to the Head of Media Communications. We are looking for an individual who enjoys working in a team and is passionate about securing media coverage and is equally comfortable managing reputational issues. The ideal candidate will have experience operating within a media team of a financial services, a highly regulated environment or relevant agency experience. They will have a strong understanding of the media demands facing a FTSE 100 company, including the financial reporting cycle, corporate issues shaping M&G’s external environment, UK political developments, regulation and sustainability-related issues. The main elements of the role include: Building relationships with journalists to raise M&G’s share of voice across corporate, City and business media and specialist trade media, including sustainability media publications. Managing the delivery of major corporate announcements with the media, including M&G plc’s financial calendar, profiling our leadership team and initiatives to support the Group’s strategy, including corporate campaigns. Managing and responding to media requests and producing relevant briefing material for use by senior business spokespeople. Proactive management of reputational risks and corporate issues to minimise adverse media coverage and ensure timely correction of inaccuracies where possible. Developing M&G’s perspectives on industry themes and prominent public policy initiatives that cut across Group, Life and Asset Management for use with media. Owning the administration and governance related to the Group’s media policy, including all compliance and audit requirements, press coverage monitoring and measurement and overseeing our internal media training process. Drive the use of AI tools, including agents, to support and improve the wider media team’s work. If you are an avid consumer of news with an interest in business media and politics and enthusiastic about how corporate and public policy can shape risks and opportunities for M&G, we would encourage you to apply. Key accountabilities for this role Press Officer responsibilities Act as company representative at press briefings and external events, including but not limited to conferences and trade shows. Produce press releases, media briefings and relevant Q&A for a range of corporate issues and industry themes, including political developments, regulatory and public policy and sustainability topics. Perform out-of-hours duties as on-call press officer in line with a rota agreed within the team. Evaluate the success of media activity and contributing to broader evaluation metrics, by reviewing coverage generated on an ongoing basis and for each project or campaign or associated KPIs. Manage, direct, and evaluate the activities of all other suppliers working on campaigns or ad-hoc projects to time and to budget. Work with the wider Corporate Affairs team on and to deliver specific projects and activities as directed by the Head of Media Communications or Head of External Relations. Implementing M&G’s Corporate Communications media plan In line with the External Relations strategy, and with the direction of the Head of Media Communications, devise and implement media relations programmes and strategies in City and business, regional, national, trade, sustainability and broadcast media to support the delivery of the Group plc plan. The ability to translate business strategy into actionable media plans and align the Media Relations team’s activity with the wider strategy. The role holder will play an integral part in amalgamating forthcoming media activity to ensure strong coordination, collaboration and integration with colleagues across the Corporate Affairs and Brand department. Work with the wider Corporate Affairs, Brand and Sustainability (CABS) team, and other key stakeholders and wider teams, to own and develop M&G’s corporate messaging for use with media audiences. Working with the Head of Media Communications manage the media programme for financial results and the delivery of major Group corporate announcements. This includes developing key messaging, briefing, Q&A material and responding to media queries. Run and manage the external programme of media engagement for our General Executive Committee members across their respective specialist interests. Corporate issues management Understand and identify the potential wider impact of external developments impacting M&G’s operating environment (both proactive and reactive opportunities), providing guidance to develop responses to media issues, including working with colleagues in Policy & Public Affairs and other business areas to devise strategies and responses to political announcements. Contribute to the development of a wider programme of proactive corporate campaigning in relation to the business, national, regional, trade and sustainability press. Manage regular media liaison with key contacts in the City and Business journalists and trades that follow our sector. Work with Media Relations and the wider External Relations to manage incoming media enquiries and potential issues by gathering information and drafting messaging. Liaise with all departments across the Group – both external and internal facing – to identify media and broader corporate opportunities and risks and advise on mitigations. Brief and disseminate business-critical information to the Head of Media Communications, wider team and, where appropriate, other teams across the business. Coordinating media team standards and governance Working with the wider Media Relations team and our subsidiaries to ensure we have a consistent approach and standards to media activity across the Group. This includes our approach to media training, strategy development and articulation, and management of both proactive and reactive media activity. Work with colleagues within CABS and the wider business to support and promote the activities of the Department. Owning the administration and governance of the Group’s media policy, including all compliance and audit requirements and overseeing our internal media training process. Proactively seek ways to implement AI tools into ways of working to improve efficiencies, enhance output and ensure consistent adoption across the Media Relations team through trialling and testing. This includes working alongside our Digital colleagues with our Technology department to ensure we are utilising existing tools and building AI agents as required. Key knowledge, skills, and experience Previous financial services experience is preferred but not essential, but experience of working within a highly regulated sector is. An awareness of the UK FS sector and a good understanding of the challenges and opportunities is essential. Proven experience of raising the corporate profile of an organisation across a range of media. This will include developing, planning and executing communications strategies and corporate campaigns. Demonstrable knowledge of corporate communications and how they influence media, particularly City and business and sustainability media. Strong understanding of how public policy issues and UK politics impact a FTSE 100 company. An understanding and interest in AI and how it can be implemented within a media relations team to improve efficiencies, reduce admin and enhance output and operations. Proven experience of day-to-day media liaison, and confidence in dealing with and briefing journalists in all formats – face-to-face, orally and in writing. Demonstrable ability to manage complex media issues – particularly potentially negative ones – effectively in a commercial and highly scrutinised environment. Demonstrable ability to rapidly produce high-quality, high-impact and persuasive written materials. Excellent communicator to all levels (written, verbal and interpersonal). Previous experience in financial calendar work is preferred but not essential. Ability to brief and influence senior colleagues within the business. Understanding of media measurement and evaluation techniques, evolving trends and how to implement these across international markets. Flawless external stakeholder management, creating durable, transparent and meaningful relationships. A proven and driven self-starter willing to use and take the own initiative, taking the lead on issues where necessary, and driving matters forward. Effective problem solving and decision-making ability in a fast-paced and changing environment with a complex mix of stakeholders. Strong organisational and management skills: the ability to consistently deliver excellent results under pressure with minimal supervision and to strict deadlines. What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":195,"slug":196,"title":197,"location":179,"raw_job_location_address_addressLocality":192,"raw_hiringOrganization_logo_url":179,"raw_description":198},60221,"proposition-technical-manager-bonds-amp-trusts-prudential-distribution-ltd","Proposition Technical Manager - Bonds & Trusts","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. Role title: Proposition Technical Manager Proposition Technical Manager role within the Proposition Team, forming part of a newly established internal facing technical team. The role is for a bond and trust specialist supporting technical integrity across IL&P (Individual Life & Pensions) propositions, providing oversight and input into product development, regulatory implementation, and operational change. It works closely with proposition, risk, compliance, and operations teams to ensure that customer outcomes and technical robustness are maintained. This role forms part of a broader operating model change to strengthen internal technical capability and governance. Key responsibilities Provide expert direction, insight and guidance to internal stakeholders to ensure relevant stakeholders business integrity and compliance with legislation, regulation and industry best practice within the specialist area of life company investment bonds (onshore and offshore), the types of trusts used in conjunction with bonds, and the treatment of the bonds and trusts. Primary stakeholders: Open Propositions, Prudential International and Operations, with other stakeholders as appropriate. Monitor the legislative\u002Fregulatory landscape, HMRC and industry practice to identify potential areas of risk, opportunity or change impacting M&G and ensuring relevant stakeholders are informed of same, as required. Primarily but not exclusively the integrity of our propositions and ability to operate compliantly. Analysis and impact assessment of relevant legislative change from consultation through to final regulations and subsequent change. Assisting in formulation of a common M&G view of legislative positions and best practice. Provide technical input to M&G consultation responses, whether directly or through relevant industry bodies with a focus on proposition integrity and operational impacts of change. Engage with industry bodies (e.g. ABI, ILAG), government, and regulators to help influence outcomes aligned with M&G’s position, as required Provide technical consultancy and support to: operations areas, including complaints, in the resolution of complex case work. proposition-led projects, including design delivery and BAU maintenance, as required. mandatory change projects impacting primary stakeholders notifiable event resolution teams Provision of an M&G internal facing technical helpdesk for operational and proposition support. Communication of ad-hoc regulatory tax changes to operational technical teams and technical SMEs, where not specifically covered by a dedicated mandatory change project. Work with marketing and other relevant stakeholders to ensure that formal product documentation, trust documentation and literature (includes T&Cs, KFDs, Product profiles, application wording and declarations (paper based and on-line technical wording content), ABS and quote template wording) are technically accurate and fit for purpose. Technical approval of operational processes and procedures, as required. Lead and manage tasks and technical deliverables allocated to them by the Head of Proposition Integrity and Technical Excellence to ensure technical team are delivering in support of the strategic priorities of in particular, their primary stakeholders, and other stakeholders as appropriate Cross functional collaboration with other key stakeholder areas, e.g. Transformation, Risk, closed propositions as required. Support the work of the Proposition Technical (External) Team where appropriate. To deputise for Head of Proposition Integrity and Technical Excellence where appropriate Key skillsets, knowledge, and experience Knowledge Substantial understanding of tax legislation and the regulatory environment, and risk framework, related directly to individual life products (including, onshore and offshore investment bonds (and related trusts). Additional understanding of pensions, annuities, ISAs, platform, and investment propositions is desirable but not essential. Substantial knowledge of regulatory issues and able to advise on appropriate action both from an operational, manufacturer, and distributer perspective when considering new legislation, regulation and evolving industry practices. Substantial knowledge of regulatory issues and able to advise on appropriate action both from an operational, manufacturer and distributer perspective when considering new legislation, regulation and evolving industry practices. Working knowledge of legislation and regulation governing the provision of financial planning advice. Experience statements: Significant experience and knowledge of all aspects of legislation, regulation and industry practice relevant to individual life products (onshore and offshore bonds) affecting: technical proposition development (essential) product management (essential) transformation change (essential) administration and operations (essential) provision of financial advice (desirable) distribution and advisory processes (desirable) Experience and understanding of the impacts of regulatory and tax changes, with the ability to focus on technical\u002Ftax risk identification, mitigation, and ensuring technical integrity related directly to all aspects of individual life company investment bond products and related trusts. (essential) Experience of working with and influencing stakeholders of all levels throughout the business to achieve strategic objectives (desirable) Knowledge of products and systems (desirable) Experience of provision of technical expertise to both internal and external customers (essential) Experience of delivering training to stakeholders of all abilities (desirable) Personal attribute\u002Fskills: Strong communication skills, with the ability to explain complex technical subjects clearly to stakeholders of all levels and varying technical knowledge (essential) Analytical, numerate, and able to challenge appropriately while applying sound judgement to business analysis and decision-making (essential) Proven ability to interpret product rules, scheme rules, legislation, and regulation, and to advise on appropriate action from both perspectives: Manufacturer (essential) operator (essential) distributor (essential) financial planning (desirable) Ability to identify, assess, and help mitigate technical risks, while recognising emerging opportunities and threats (essential) Collaborative and curious approach, with the confidence to work constructively with internal and external stakeholders, including third-party providers, to develop pragmatic solutions and a common technical view (essential) Sound understanding of life company investment bond products and related trusts, the wider industry landscape, competitor activity, and the regulatory environment (essential) Proven experience within the life and pensions industry in the relevant area of specialism (essential) Acts as a credible role model internally and externally (essential) Ability to design and deliver effective training and presentations for internal stakeholders and wider audiences (desirable) Qualifications: FPMI\u002FAPMI, FPFS\u002FAPFS (Chartered Financial Planner), relevant degree or equivalent, or actively working towards. Relevant experience will also be taken into account. Department and team: Individual Life & Pensions - Proposition Team Role reports to: Head of Proposition Integrity and Technical Excellence Recruiter: Phoebe Ewers Job Level: Manager\u002F Expert Location: This role can be based in our London or Stirling office on a Hybrid basis. We may be able to consider home working UK for the right candidate. What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":200,"slug":201,"title":202,"location":179,"raw_job_location_address_addressLocality":192,"raw_hiringOrganization_logo_url":179,"raw_description":203},60222,"program-lead-technology-ftc-prudential-distribution-ltd","Program Lead - Technology - FTC","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. The Role This role sits within M&G Life Technology and leads hands-on delivery of the Servicing AI programme — our multi-year transformation to re-imagine how we serve customers and advisers through digital-first experiences, an AI-augmented front office, and zero-touch automation. Working alongside the Servicing AI Programme Lead, Enterprise Architect and business sponsors, the Senior Delivery Lead owns end-to-end delivery across the programme's workstreams, converting an ambitious roadmap into working capability at pace, safely and at scale. This is a 12-month fixed-term contract. Purpose of the Role Own delivery execution for the Servicing AI programme from planning through build, test, release and stabilisation. Turn strategy into value by translating the Servicing AI roadmap and delivery focus into sequenced, measurable delivery increments aligned to business outcomes. Lead multi-disciplinary teams across M&G and delivery partners, providing direction, unblocking delivery and holding teams to account for quality and pace. Embed AI and automation into contact channels, colleague tooling and operational processes to reduce cost-to-serve and improve customer and adviser experience. Protect delivery within a regulated environment ensuring robust governance, risk management and control across all delivery, consistent with PRA, FCA and DORA obligations and Board-approved risk appetite. Key Responsibilities Delivery Leadership End-to-end delivery: Own delivery of medium-to-high complexity across Digital and data — against committed scope, cost, time and quality. Roadmap execution: Break the program scope into deliverable increments, manage critical path, dependencies and cross-workstream sequencing. Agile delivery: Run effective agile\u002Fhybrid ceremonies and cadences; drive throughput, predictability and continuous improvement across squads and partner teams. Outcomes & Benefits Benefits realisation: Drive delivery toward targeted outcomes — e.g. reduced voice contact through deflection, increased digital self-serve, automation of high-volume journeys, and higher same-day resolution. Performance monitoring: Track delivery against KPIs and value measures; report status, risks and forecasts clearly to programme and senior stakeholders. Governance, Risk & Controls Controlled delivery: Operate within the programme's solution design and control framework; ensure changes progress through appropriate design, assurance and go\u002Fno-go gates. Risk & compliance: Identify, manage and escalate delivery risks and issues; ensure regulatory, security and data controls are embedded by design. Stakeholder & Partner Management Stakeholder engagement: Build trusted relationships across Technology, Operations, Change and business sponsors; communicate progress, decisions and trade-offs with clarity. Vendor & partner management: Manage delivery partners and suppliers to ensure timely, high-quality delivery and value for money; hold partners to account against commitments. People & knowledge: Support insourcing and capability build; mentor delivery colleagues and capture lessons learned to uplift delivery maturity. Skills & Competencies Delivery excellence: Proven ability to lead complex, multi-workstream technology delivery end-to-end using Agile, Waterfall and hybrid methods within a governed environment. Digital & AI fluency: Strong understanding of digital platforms, CRM (ideally Salesforce), contact\u002Fvoice technology, data platforms and applied AI\u002Fautomation in a servicing context. Outcome orientation: Able to align delivery to business outcomes, cost-to-serve and customer\u002Fadviser experience — not just outputs. Leadership & influence: Skilled at leading matrixed and partner teams, unblocking delivery and influencing senior stakeholders. Governance & risk: Confident operating in a regulated, controlled environment with strong risk, assurance and dependency management. Communication: Excellent written and verbal skills; able to translate technical delivery into clear, decision-ready updates for senior audiences. Experience Proven track record: Significant experience delivering complex digital \u002F technology transformation programmes end-to-end. Financial services: Essential; Life & Pensions or wider insurance\u002Fwealth highly desirable. Digital & AI delivery: Demonstrable experience delivering customer-facing digital, CRM, contact-centre and AI\u002Fautomation capability. Regulated change: Strong background delivering within highly controlled, regulated environments (PRA \u002F FCA \u002F DORA or equivalent). Partner-based delivery: Experience leading delivery through third-party \u002F offshore partners and managing insourcing or transition. What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":205,"slug":206,"title":207,"location":179,"raw_job_location_address_addressLocality":208,"raw_hiringOrganization_logo_url":179,"raw_description":209},60256,"corporate-business-analyst-prudential-distribution-ltd","Corporate Business Analyst","Reading","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. The Role M&G Life serves over 5 million customers and manages an impressive £300 billion across a diverse range of products and wrappers. With an ambitious growth agenda for 2025 and beyond, we’re transforming how we engage, advise, and deliver value. At the heart of this transformation is our Individual and Lifetime Pensions Portfolio - driving growth in our flagship product PruFund through expansion onto new platforms and product enhancements, retention of existing customers and enhancing the customer\u002Fadvisor experience. We have an exciting opportunity for a Corporate Business Analyst to join our Business Analysis team within the M&G Life Transformation function. In this pivotal role, you’ll Lead end-to-end Analysis & Design activities across a portfolio of projects and programmes, manage and mentor a team of Business Analysts, fostering collaboration and professional growth and work closely with talented professionals across disciplines, engaging with stakeholders at every level to define innovative solutions that deliver outstanding outcomes for our customers, advisers and our business. Key Responsibilities for this Role Leading business analysis across complex, large-scale programmes and portfolios, shaping solutions that align with strategic objectives, target operating models and business priorities Bringing clarity to complex business problems, opportunities and desired outcomes, ensuring solutions are focused on delivering measurable value Working proactively with senior stakeholders to identify, analyse and prioritise requirements based on business objectives and organisational goals Challenging thinking, exploring alternative options and driving evidence-based decisions to deliver the best possible business outcomes Providing strategic leadership and direction for the Business Analysis team, setting standards, guiding delivery approaches and assuring the quality of analysis outputs Acting as a trusted partner to senior leaders, project teams and strategic suppliers to ensure analysis and design activities are aligned, effective and deliver lasting change Building and developing Business Analysis capability, championing best practice, mentoring others and continually improving tools, methods and ways of working Creating innovative approaches, frameworks and solutions that help solve complex business challenges and enable successful delivery across the change portfolio Maintaining oversight of Business Analysis resources and capability, supporting workforce planning, recruitment, development and performance management of the team Driving continuous improvement through the adoption of industry best practice, innovation and professional development, ensuring the function remains fit for the future Key Knowledge, Skills & Experience Extensive experience and knowledge of life and pensions products, markets and competitors within a large programme environment Experience of working with 3rd party providers and senior stakeholders (up to Exec Director level) across the business and influencing thinking across a range of disparate business stakeholders Experience of leading and directing teams of business analysts within large scale strategic change programmes Significant experience of defining outcomes, facilitating workshops, requirements gathering, process modelling and producing business options and solution designs Significant experience of working in a project environment involving process re-engineering, journey definition, major systems change and organisational and cultural change Significant experience of selecting and driving the right design approach in complex and ambiguous environments from a range of pragmatic and creative solution options Significant experience of analysing complex business information and desired outcomes to understand and drive change requirements, solution design and programme initiation We’d love to hear from you if you’re someone who’s genuinely curious - the kind of person who asks thoughtful questions and digs a little deeper to understand what’s really going on. You enjoy working with others and naturally bring people together, even when things feel a bit unclear. You think ahead, notice patterns early and stay focused on creating real value for the people around you. Most of all, you care about making things better - for colleagues, for customers, and for the workplace as a whole. If this sounds like you, we want you to apply! Location: Various – Reading, London, Kildean Job Level: Manager \u002F Expert Reports to: Vincent Howard-White What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":211,"slug":212,"title":213,"location":179,"raw_job_location_address_addressLocality":214,"raw_hiringOrganization_logo_url":179,"raw_description":215},60258,"scheduling-amp-real-time-optimisation-manager-prudential-distribution-ltd","Scheduling & Real-Time Optimisation Manager","Scotland","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. Scheduling & Real-Time Optimisation Manager M&G Life in its current form was created in October 2024 with the merger of what was formerly the closed book operation and the M&G Wealth Business (open book). M&G Life now covers over 5 million customers with more than £300 Bn invested across all of its products and wrappers and has an ambitious growth plan for 2026 and beyond. M&G Life operations work with a number of partners including Equiniti, Diligenta, Waystone, Paragon, Willis Towers Watson, as well as M&G Global Services supporting our in-house operation. M&G Life also has international presence with teams in Ireland and Poland, using a mix of insourcing and outsourcing service operations to sell to domestic and international markets. The role will lead and deliver a high‑performing Real‑Time and Short‑Medium Term Resource Planning function across Contact Centre, Complaints, Back Office, and associated support services. The role holder is accountable for ensuring resources are optimally scheduled, deployed, and adjusted in real time to meet forecast customer demand and protect service level performance. This role sits at the critical intersection between Strategic Planning and Operations, translating forecasts into executable schedules and dynamically managing intraday performance. The role holder will provide confident operational leadership, using live data, planning insight, and professional judgement to make timely decisions that safeguard customer outcomes, cost control, and colleague experience. This is an operational planning role requiring strong leadership presence, analytical skill, and the ability to influence under pressure. Key Accountabilities Lead the monitoring of live operational performance across all channels, proactively identifying service risks and implementing tactical interventions to maintain service level adherence. Own intraday resource deployment, making real‑time decisions on reallocation, skill movements, overtime, and priority shifts to respond to demand volatility. Support operational incident management by identifying emerging risks, escalating issues early, and activating agreed playbooks and mitigation actions (e.g. IVR messaging, skilling changes, overtime deployment). Own the short‑term scheduling lifecycle across all services, ensuring schedules accurately reflect forecast demand, operational priorities, and agreed shrinkage targets. Ensure effective scheduling of all activities including breaks, lunches, training, annual leave, offline activity, and processing time. Proactively manage and control shrinkage through robust scheduling, tracking planned versus actual usage, and clearly articulating service impacts where thresholds are exceeded. Work closely with Strategic Planners to ensure alignment between forecast demand, workforce plans, and short‑term execution. Produce and maintain plan‑vs‑actual, SLA, and intraday performance reporting to support informed operational decision‑making. Where data gaps exist, define clear requirements for Data & MI teams to enable robust and sustainable reporting solutions. Use performance insight and lessons learned to improve scheduling accuracy, intraday responsiveness, and overall planning effectiveness. Act as the primary operational planning interface, building strong, collaborative, and appropriately challenging relationships with operational leaders. Enable fast, informed decisions through clear communication of risks, options, and impacts, particularly during periods of disruption or underperformance. Educate and influence stakeholders on the impact of planned activity (training, leave, system change, absence) on customer outcomes and service performance. Act as custodian of the Workforce Management system for scheduling and intraday activity, ensuring data accuracy, governance, and effective use. Collaborate with Quality and Planning teams to understand and maintain skilling requirements, acting as the single source of truth for skills matrices. Knowledge, Skills & Experience Significant experience in Real‑Time Management, Scheduling, or Short‑Term Resource Planning within a contact centre, complaints, or operational service environment. Strong understanding of the end‑to‑end planning cycle and how strategic forecasts translate into live operational delivery. Advanced analytical capability with the ability to interpret live data and act decisively under pressure. Proven experience using Workforce Management tools (e.g. Verint) and strong Excel capability. Confident communicator with the ability to influence operational decisions and challenge constructively at all levels. Highly organised and able to manage multiple service areas simultaneously in a dynamic, fast‑paced environment. An experienced, visible and credible leader with a strong customer‑focused mindset and passion for operational excellence. What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":217,"slug":218,"title":219,"location":179,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":179,"raw_description":221},60262,"digital-product-owner-prudential-distribution-ltd","Digital Product Owner","Kildean","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. The Role: Digital Product Owner The Digital Product Owner plays a key role in shaping and delivering digital servicing journeys across our proposition and servicing estate. The role ensures that digital changes support customer and adviser needs, meet regulatory expectations such as Consumer Duty, and improve the end‑to‑end experience. Working within a multi‑disciplinary team, the Digital Product Owner manages a continuous flow of discovery, definition and delivery activity, ensuring that work is clearly articulated, prioritised, and aligned to strategic outcomes. This is a great opportunity to join an experienced and supportive product team, working on initiatives that make a real difference to advisers and customers. You'll collaborate with a wide range of stakeholders, tackle complex business challenges, and gain exposure to large-scale and forward-thinking digital innovation within one of the UK's leading savings and investment businesses. Key Responsibilities Develop, maintain, and communicate a 6‑month rolling roadmap for their product area, ensuring alignment to team outcomes, customer needs, and business priorities. Maintain a 3‑month prioritised story backlog, ensuring each item is clearly defined, value‑focused and ready for delivery. Lead ongoing discovery to shape future opportunities—working with insight, UX, data, and operational teams to explore customer problems and assess feasibility and value. Support the delivery of digital changes by shaping backlog items, defining acceptance criteria, and ensuring delivery teams understand required outcomes. Use insight, performance analytics, research and adviser feedback to identify opportunities for improvement and inform prioritisation. Collaborate closely with engineering, UX and operational colleagues to ensure digital changes are high‑quality, compliant, accessible, and operationally sustainable. Contribute to governance, risk and reporting processes, ensuring regulatory expectations (including Consumer Duty) are met. Support the continuous improvement of agile practices and effective team ways of working. Core Competencies & Attributes Customer‑centric mindset, able to translate insight into actionable work. Data‑driven approach, confident interpreting digital performance and research. Clear communicator, skilled at articulating value, rationale, and next steps. Skilled collaborator working across delivery, UX, operations, risk, and compliance. Understanding of agile delivery, backlog refinement, and product lifecycle. Experience & Qualifications Essential Experience working in digital delivery or change, preferably within financial services. Strong understanding of digital channels, servicing journeys, and user‑centred design. Ability to manage a backlog, support roadmap planning, and prioritise effectively. Desirable Exposure to data analytics methods, insight tools or digital analytics Awareness of UK life and pensions products and servicing models. Job Level: Experienced Colleague Reporting to: Lead Product Owner Recruiter: Phoebe Ewers Location: Edinburgh or Stirling - Hybrid role working 2 - 3 days a week in the office What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":223,"slug":224,"title":225,"location":179,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":179,"raw_description":226},60272,"senior-underwriter-annuities-prudential-distribution-ltd","Senior Underwriter - Annuities","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. The Role Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role We’re building something bigger, and better, that makes delivering change across our organisation easier, smarter and genuinely enjoyable for colleagues. M&G Life supports over 5 million customers with more than £300bn invested across our products, working with partners including Equiniti, Diligenta, Waystone, Paragon, Willis Towers Watson and M&G Global Services. We’re looking for a Senior Underwriter to help M&G Life deliver its strategic priorities, for our Annuity products. This is a unique opportunity to join a newly established underwriting function supporting the launch and growth of an exciting new annuity proposition. As an early member of the team, you will have the chance to shape underwriting practices, influence processes and contribute directly to the success of the proposition. Alongside delivering high-quality underwriting decisions, you will be expected to contribute across a range of activities including process design, testing, training, operational readiness, governance, customer journey development and continuous improvement initiatives. We are looking for someone who thrives in a dynamic environment, enjoys solving problems and is excited by the opportunity to build new capabilities rather than simply operate within established processes. Key Responsibilities for this Role Underwrite a range of financial products, including annuities and investment bonds, ensuring all decisions align with company policies, risk appetite and regulatory requirements Conduct comprehensive risk assessments by reviewing financial, medical and lifestyle data, applying underwriting principles to determine eligibility, pricing and appropriate terms. Analyse complex cases and escalate where necessary, providing clear rationale and recommendations to senior underwriters or risk committees Collaborate with internal teams (e.g., Actuarial, Compliance, Operations) and external stakeholders (e.g., advisers, reinsurers) to obtain additional information, resolve queries, and ensure smooth case progression. Maintain robust documentation of underwriting decisions, risk assessments and supporting evidence for audit, governance, and reporting purposes Monitor regulatory and market developments impacting annuity and bond products, adapting underwriting practices to remain compliant and competitive Contribute to process improvement initiatives, leveraging data insights and technology to enhance efficiency, accuracy, and customer outcomes Support training and knowledge sharing within the underwriting team, promoting best practices and continuous professional development Key Knowledge, Skills & Experience Our ideal candidate has strong underwriting experience across life, pensions or investment products. You are proactive and adaptable, bringing a continuous improvement mindset and a willingness to take ownership of tasks and outcomes. You apply critical thinking to interpret data from multiple sources, using digital underwriting tools and automation to turn complex information into clear insights that support effective commercial decision making. Experience in assessing and underwriting more complex enhanced annuity applications in line with underwriting guidelines and risk appetite. Experience working with reinsurers, including management of referral cases, facultative underwriting and underwriting authorities. Demonstrable technical underwriting skills with ability to act as a referral point and subject matter expert for more junior underwriters\u002Funderwriting support Experience in completing internal quality assurance reviews Strong knowledge of FCA regulation, Consumer Duty requirements and the importance of delivering good customer outcomes. Familiarity with automated underwriting systems, rules engines and digital underwriting solutions. Customer-focused and commercially aware, with the ability to balance positive customer outcomes with sound risk management and underwriting discipline. Excellent communication and stakeholder management skills, with the ability to explain technical underwriting decisions clearly to a wide range of audiences. Adaptable and flexible, with the enthusiasm to take on a broad range of responsibilities and contribute to the successful development of a new underwriting function. We’d love to hear from you if you’re someone who’s genuinely curious - the kind of person who asks thoughtful questions and digs a little deeper to understand what’s really going on. You enjoy working with others and naturally bring people together, even when things feel a bit unclear. You think ahead, notice patterns early and stay focused on creating real value for the people around you. Most of all, you care about making things better - for colleagues, for customers, and for the workplace as a whole. If this sounds like you, we want you to apply! What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":228,"slug":229,"title":230,"location":179,"raw_job_location_address_addressLocality":214,"raw_hiringOrganization_logo_url":179,"raw_description":231},60260,"senior-resource-planning-manager-prudential-distribution-ltd","Senior Resource Planning Manager","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. Senior Resource Planning Manager M&G Life in its current form was created in October 2024 with the merger of what was formerly the closed book operation and the M&G Wealth Business (open book). M&G Life now covers over 5 million customers with more than £300 Bn invested across all of its products and wrappers and has an ambitious growth plan for 2026 and beyond. M&G Life operations work with a number of partners including Equiniti, Diligenta, Waystone, Paragon, Willis Towers Watson, as well as M&G Global Services supporting our in-house operation. M&G Life also has international presence with teams in Ireland and Poland, using a mix of insourcing and outsourcing service operations to sell to domestic and international markets. We are seeking a highly experienced senior resource planning leader to provide enterprise‑wide leadership across our critical Planning function. This role will lead the organisation’s long‑range resource planning strategy while retaining accountability for operational resource planning effectiveness, ensuring long‑term plans are fully aligned to business strategy, customer outcomes, and financial objectives. The role holder will be accountable for defining and delivering an integrated strategic and operational resource planning framework that ensures the organisation has the right capacity, capability, and deployment model across all services. Acting as a senior subject matter expert and trusted advisor, the role will influence executive decision‑making, inform investment priorities, and shape how the organisation designs, resources, and delivers customer services at scale. You will lead the development of robust resource and capacity models that translate strategic intent into executable operational plans, enabling sustainable service delivery, cost efficiency, and operational resilience. With a deep understanding of customer journeys, demand drivers, and operational processes, you will shape planning assumptions, challenge established ways of working, and drive improvements in how resources are deployed across the enterprise. Key Accountabilities: Lead the organisation’s long‑term resource and capacity planning strategy, ensuring alignment to corporate objectives, growth plans, and customer experience ambitions. Support the Senior Manager, Capacity Planning & Forecasting in executing the full end to end planning cycle including supply management and real-time optimisation Develop and maintain strategic resource plans covering all customer service areas, delivery models, and service channels. Provide clear strategic insight on future resourcing needs, identifying risks, trade‑offs, and mitigation strategies to inform investment, recruitment, and transformation decisions. Act as the senior authority on resource and capacity planning methodology, ensuring planning approaches remain robust, scalable, and fit for future demand. Ensure strategic plans are translated into effective operational resource plans, enabling consistent delivery against service level commitments and customer outcomes. Maintain oversight of third-party outsourcers, using resource planning subject matter expertise to identify emerging risks, oversee mitigation plans to safeguard service delivery for our customers. Partner closely with operational leaders to balance service performance, cost efficiency, and workforce sustainability. Establish clear governance and controls across the planning lifecycle, providing assurance that plans, assumptions, and outputs are accurate, transparent, and actionable. Operate as a senior planning partner across the organisation, collaborating with Commercial, Finance, Digital, Transformation, and Operations to assess and model the impact of strategic initiatives. Lead the assessment of demand and capacity impacts arising from new products, growth initiatives, digital adoption, marketing activity, customer behaviour changes, and regulatory requirements. Foster a culture of continuous improvement, customer focus, and accountability, driving efficiency, learning, and innovation across strategic and operational planning. Oversee supplier and third‑party planning assurance, ensuring consistent application of best‑practice planning methodologies and robust mitigation approaches across all delivery partners. Use performance insight and lessons learned to continuously refine models, assumptions, and planning capabilities. Key Knowledge, Skills & Experience: Track record of team leadership and coaching, managing and developing high performance teams and succession management Proven experience in resource planning across contact centres, back office and complaints Strong understanding of forecasting and planning principles and the ability to build from scratch as well as optimise existing processes A deep understanding of customer service and an ability to drive improvements within an operation Experience of resource modelling, planning and forecasting An ability to prioritise effectively in a complex environment and ensure appropriate management of deadlines and competing priorities Experience of senior stakeholder management third party partners as well as across the internal business Experience of working with outsourcers in an operational environment Strong knowledge of service performance and other customer KPIs and the inherent links between them and planning outcomes Analytical and critical thinking skills, an ability to extract insight from patterns and ability to translate this into insight to drive actions An understanding of insurance products and the FS industry A good understanding of the industry standard technical solutions for workforce management across operational domains (Voice\u002Fcontact, back office etc) Location: Scotland Work Level: Manager \u002F Expert Recruiter: Amy Curtis What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":233,"slug":234,"title":235,"location":179,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":179,"raw_description":236},60269,"senior-project-manager-prudential-distribution-ltd","Senior Project Manager","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. Senior Project Manager - Stirling or London This role will reside within our Life business unit as part of the Change & Transformation team and more specifically within the Individual Life & Pensions Portfolio. The overall Change team’s purpose being to provide oversight and assurance on all aspects of business change and transformation delivery for or impacting our Life business, whilst ensuring change and transformation delivery is aligned to both our Life and wider M&G strategy. These roles own the end-to-end delivery of medium to highly complex projects. You will be responsible for driving the definition of the business case, project objectives, scope, resources and expected business outcomes, together with detailed project plans. You will be expected to implement and adhere to the required project management methodologies and governance and provide the project team, including our key delivery partners, with direction and confidence to deliver and leverage the expected benefits. The IL&P Portfolio is a cornerstone of our Life business growth strategy, delivering complex, high-impact change across multiple programmes. In 2026, the portfolio will focus on strengthening retention by transforming customer and adviser experiences, expanding our propositions by introducing innovative products to market and extending distribution through integration with leading third-party platforms. Key responsibilities for this role: Own the end to end delivery of medium to highly complex projects, identifying key business stakeholders; leading on defining business case, project objectives, scope, resources and agreed set of expected benefits and outcomes. In conjunction with the Project Sponsor, communicate the outcomes\u002Fbenefits of the project across the organisation to garner support and buy-in. Create and maintain high quality project plans (with built in risk mitigation strategies) and work packages that support delivery, ensuring that responsibilities are assigned to project resources. Evaluate delivery options and the team’s performance, providing feedback where necessary and adjusting plans at regular intervals against the scope, schedule, budget, risks, outcomes and benefits. Provide regular forecasts of the future Change and BAU resources required for the project Provide the project team with direction and confidence to deliver and ensure that the project delivers the required benefits and outcomes within the specified tolerances of time, cost, quality, scope, benefit and risk. Undertake regular lessons learnt sessions during the life of the project, implementing agreed recommendations to ensure the project team learns from experience and proactively shares lessons with the broader Project Management community. Adhere to governance standards, including Project Change Standard and guidelines, maintaining accurate RACI and RAID logs and Service Now records. Produce timely management information ensuring all mandatory documentation (e.g. business case, requirement documents\u002Fuser stories, stage gates, test plans, change requests, closure documents) is completed and signed off at the appropriate stages during the life of the project and establish appropriate governance to reflect the complexity of the project as required. Forecast future external costs, understand the drivers of project cost variance and take actions to control costs to budgets or raise change control Monitor and report progress to the impacted stakeholders (e.g. sponsor(s), Programme manager, Change Programme Directors, steering committee) including ongoing business case viability. Independently identify and take ownership of issues, risks and dependencies, making recommendations to mitigate the risk or to reduce\u002Fremove issues. Escalate where appropriate to maintain progress towards project delivery and act as an escalation point on behalf of the Project Sponsor. Complete handover to BAU, and business benefits realisation activities to close off projects. Manage resource planning and motivate the project team to ensure a high standard of output, focused on customer satisfaction and delivery through developing others through providing ongoing guidance, mentoring or coaching Manage relationships with required teams e.g. Technology, external suppliers and other business functions to achieve timely delivery. Support the Lead Programme Management Officer in establishing appropriate governance and assuring that the Project Change Standard is appropriately applied. Conduct training workshops with Project Managers focused on improving both project and change management capabilities across the Project Management team Skills and Competencies Confident and effective communicator (both written and verbal) across all levels of the organisation. Confident in facilitating medium to large sized workshops and meetings with stakeholders. Ability to motivate, influence and constructively challenge where appropriate. Ability to build and maintain strong relationships across the business and with external parties including key delivery partners. Strong organisational and planning skills with the ability to manage multiple projects, resources, priorities and deliverables to tight deadlines. Passionate about developing a work environment that embraces and values diversity. Attention to detail and the ability to articulate complex ideas\u002Fconcepts to stakeholders. Ability to anticipate, prioritise and resolve issues using problem solving and analytical skills. Well-developed interpersonal skills, leading by example and exercising good judgment and decision making skills. Strong programme budgetary control and financial management Advanced understanding and practical application of project management methodologies Experience: Significant and demonstrable track record of end to end delivery of projects, including demonstrable experience of successfully turning around failing projects, building momentum, and buy-in to a new project. Financial Services Experience (essential) Life and Pensions experience (desirable) Risk\u002FRegulatory Change Delivery Experience (essential) Experience of leading business, technical and regulatory projects, working with both internal and external stakeholders Experience of working in a highly controlled and regulated environment Working effectively with stakeholders at different levels Job Level: Manager\u002FExpert What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":238,"slug":239,"title":240,"location":179,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":179,"raw_description":241},60270,"senior-project-manager-12mth-ftc-prudential-distribution-ltd","Senior Project Manager - 12mth FTC","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. Senior Project Manager - 12 month Fixed Term Contract Stirling or London This role will reside within our Life business unit as part of the Change & Transformation team and more specifically within the Individual Life & Pensions Portfolio. The overall Change team’s purpose being to provide oversight and assurance on all aspects of business change and transformation delivery for or impacting our Life business, whilst ensuring change and transformation delivery is aligned to both our Life and wider M&G strategy. These roles own the end-to-end delivery of medium to highly complex projects. You will be responsible for driving the definition of the business case, project objectives, scope, resources and expected business outcomes, together with detailed project plans. You will be expected to implement and adhere to the required project management methodologies and governance and provide the project team, including our key delivery partners, with direction and confidence to deliver and leverage the expected benefits. The IL&P Portfolio is a cornerstone of our Life business growth strategy, delivering complex, high-impact change across multiple programmes. In 2026, the portfolio will focus on strengthening retention by transforming customer and adviser experiences, expanding our propositions by introducing innovative products to market and extending distribution through integration with leading third-party platforms. Key responsibilities for this role: Own the end to end delivery of medium to highly complex projects, identifying key business stakeholders; leading on defining business case, project objectives, scope, resources and agreed set of expected benefits and outcomes. In conjunction with the Project Sponsor, communicate the outcomes\u002Fbenefits of the project across the organisation to garner support and buy-in. Create and maintain high quality project plans (with built in risk mitigation strategies) and work packages that support delivery, ensuring that responsibilities are assigned to project resources. Evaluate delivery options and the team’s performance, providing feedback where necessary and adjusting plans at regular intervals against the scope, schedule, budget, risks, outcomes and benefits. Provide regular forecasts of the future Change and BAU resources required for the project Provide the project team with direction and confidence to deliver and ensure that the project delivers the required benefits and outcomes within the specified tolerances of time, cost, quality, scope, benefit and risk. Undertake regular lessons learnt sessions during the life of the project, implementing agreed recommendations to ensure the project team learns from experience and proactively shares lessons with the broader Project Management community. Adhere to governance standards, including Project Change Standard and guidelines, maintaining accurate RACI and RAID logs and Service Now records. Produce timely management information ensuring all mandatory documentation (e.g. business case, requirement documents\u002Fuser stories, stage gates, test plans, change requests, closure documents) is completed and signed off at the appropriate stages during the life of the project and establish appropriate governance to reflect the complexity of the project as required. Forecast future external costs, understand the drivers of project cost variance and take actions to control costs to budgets or raise change control Monitor and report progress to the impacted stakeholders (e.g. sponsor(s), Programme manager, Change Programme Directors, steering committee) including ongoing business case viability. Independently identify and take ownership of issues, risks and dependencies, making recommendations to mitigate the risk or to reduce\u002Fremove issues. Escalate where appropriate to maintain progress towards project delivery and act as an escalation point on behalf of the Project Sponsor. Complete handover to BAU, and business benefits realisation activities to close off projects. Manage resource planning and motivate the project team to ensure a high standard of output, focused on customer satisfaction and delivery through developing others through providing ongoing guidance, mentoring or coaching Manage relationships with required teams e.g. Technology, external suppliers and other business functions to achieve timely delivery. Support the Lead Programme Management Officer in establishing appropriate governance and assuring that the Project Change Standard is appropriately applied. Conduct training workshops with Project Managers focused on improving both project and change management capabilities across the Project Management team Skills and Competencies Confident and effective communicator (both written and verbal) across all levels of the organisation. Confident in facilitating medium to large sized workshops and meetings with stakeholders. Ability to motivate, influence and constructively challenge where appropriate. Ability to build and maintain strong relationships across the business and with external parties including key delivery partners. Strong organisational and planning skills with the ability to manage multiple projects, resources, priorities and deliverables to tight deadlines. Passionate about developing a work environment that embraces and values diversity. Attention to detail and the ability to articulate complex ideas\u002Fconcepts to stakeholders. Ability to anticipate, prioritise and resolve issues using problem solving and analytical skills. Well-developed interpersonal skills, leading by example and exercising good judgment and decision making skills. Strong programme budgetary control and financial management Advanced understanding and practical application of project management methodologies Experience: Significant and demonstrable track record of end to end delivery of projects, including demonstrable experience of successfully turning around failing projects, building momentum, and buy-in to a new project. Financial Services Experience (essential) Life and Pensions experience (desirable) Risk\u002FRegulatory Change Delivery Experience (essential) Experience of leading business, technical and regulatory projects, working with both internal and external stakeholders Experience of working in a highly controlled and regulated environment Working effectively with stakeholders at different levels Job Level: Manager\u002FExpert What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":243,"slug":244,"title":245,"location":179,"raw_job_location_address_addressLocality":192,"raw_hiringOrganization_logo_url":179,"raw_description":246},60216,"legal-counsel-individual-life-amp-pensions-prudential-distribution-ltd","Legal Counsel - Individual Life & Pensions","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. Purpose We are seeking an experienced retail financial services lawyer to join as permanent member of the M&G Legal team, focusing on advising our Individual Life & Pensions business. The role will support the development, distribution and ongoing management of retail savings and investment propositions to enable business growth and ensure good customer outcomes. Key responsibilities Provide timely, clear and commercially pragmatic legal advice on matters relating to: retail savings and investment products product structuring and design customer communications and financial promotions Interpret and apply relevant legal and regulatory frameworks, translating these into practical guidance for the business Support the business in identifying and managing legal, regulatory and conduct risks Advise on the development and implementation of new and existing products and propositions, including changes to features, distribution and servicing models Provide legal input into product lifecycle management, including remediation activity where required Draft, review and advise on: policy terms and conditions customer communications marketing materials and financial promotions Skills and experience Technical expertise Qualified solicitor (England & Wales or equivalent) with at least 4 years of relevant PQE (Essential) Experience of advising within one of the following sectors (Essential): Life insurance and\u002For Pensions and\u002For Asset\u002Fwealth management and\u002For Retail financial services Working knowledge of legal and regulatory frameworks relevant to retail savings and investment products. Commercial and analytical capability Strong ability to apply legal principles pragmatically in a commercial context Sound judgement and ability to balance legal risk with business objectives Ability to manage complex issues and provide clear recommendations Stakeholder management Strong interpersonal and communication skills Proven ability to influence and engage effectively with senior stakeholders Collaborative approach, with the ability to work across functions Personal attributes Proactive, solutions-oriented approach High levels of integrity and professional judgement Ability to manage competing priorities and deliver high-quality output to deadlines Experience Level: Manager\u002FExpert Recruiter: Helen Simons What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":248,"slug":249,"title":250,"location":179,"raw_job_location_address_addressLocality":251,"raw_hiringOrganization_logo_url":179,"raw_description":252},75281,"head-of-advisory-relationships-prudential-distribution-ltd","Head of Advisory Relationships","England","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. Head of Advisory Relationships – Sandringham Financial Partners Sandringham is a multi-award winning financial advice national\u002Fnetwork. This opportunity is a senior leadership role responsible for shaping and strengthening advisory relationships across Sandringham’s network of ~130 advisers. The role drives growth through strategic partnership management, supports delivery of the M&G Advice strategy, and ensures a consistent, high-quality adviser experience. This role is pivotal in both building trust and adviser engagement as well as translating and delivering M&G Adviser strategy and proposition into commercial execution, maximising business development opportunities and long-term business performance. Key Responsibilities Leadership & Delivery Define and deliver the Sandringham advisory relationship engagement strategy aligned to M&G Advice priorities Translate strategy into actionable plans, ensuring disciplined execution Relationship Management Build strong relationships with advisers, gauging needs and developing proposals to address these needs Act as escalation point for complex relationship issues Strengthen adviser engagement and expand footprint across platform, investment and tax solutions Own the development and delivery of the adviser engagement plan including Adviser events & communications Commercial Performance Drive inflows and net flow growth through targeted adviser engagement Identifying new business opportunities, including new markets, new clients, new partnerships or new products and services and creating strategies to successfully reach new opportunities Support campaigns, events and local initiatives Stakeholder Collaboration Partner with M&G Advice, Platform, MPS and wider UKI teams to ensure alignment Influence stakeholders through insight, analysis and high-quality recommendations Represent Sandringham at industry events and forums Performance & Insight Monitor relationship performance and identify improvement opportunities Leverage MI and adviser insights to inform strategy and decision-making Maintain accurate CRM data and deliver high-quality reporting Develop a strong understanding of the company’s products, the competition in the industry and positioning Governance & Continuous Improvement Ensure adherence to regulatory and governance standards Drive improvements in processes, tools and ways of working Stay up to date with emerging industry trends and regulatory changes Key Skills & Experience Core Capabilities Strong relationship leadership and stakeholder management at senior level Strategic thinking with the ability to deliver commercially Data-driven decision making and insight generation Excellent communication, influencing and negotiation skills Experience & Knowledge Deep understanding of the UK financial advice market (platforms, MPS, investments, tax wrappers) Proven track record in a fast-paced, sales-led environment Strong knowledge of adviser operating models and back-office mechanics Experience driving lead generation, conversion and revenue growth Understanding of governance and regulatory frameworks Personal Attributes Commercially astute and results-driven Self-starter with high accountability and resilience Collaborative, credible and client-focused Strong presentation and consultative capability Qualifications (Desirable) Relevant financial services qualifications (e.g. FPC, AFPC, ACII) Location: UK Home-Based Work Level: Manager \u002F Expert Recruiter: Amy Curtis What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":254,"slug":255,"title":256,"location":179,"raw_job_location_address_addressLocality":251,"raw_hiringOrganization_logo_url":179,"raw_description":257},75282,"commercial-analyst-fixed-term-contract-prudential-distribution-ltd","Commercial Analyst - Fixed Term Contract","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. The Role: Commercial Analyst - Fixed Term Contract to end June 2027 M&G outsources a significant part of its operational business to suppliers and therefore must ensure the successful commercial management of these supplier relationships. Due to the size and complexity of these contracts, analytical support is required both for business and regulatory purposes. The Commercial Analyst role will support both the day to day commercial aspects of managing M&G’s major contracts and relationships as well as ensuring that M&G Life meet the regulatory and key control requirements associated with outsourced supplier services. Key Responsibilities: The Commercial Analyst role works in partnership with Commercial Managers who have commercial responsibility for multiple major suppliers. Key areas of Commercial Analyst responsibility; To ensure the regulatory and key control requirements associated with outsourced supplier services are delivered To ensure that supplier charges are accurate and challenged where appropriate and the invoices are paid in line with contract timescales To provide analytical and reporting support to Commercial Managers To provide insight around M&G needs and industry \u002F market trends to enable identification of commercial opportunities and risks Continually challenge and question cost base with a view to identify opportunities to reduce cost without detriment to service To lead and coordinate formal supplier commercial governance including production of materials and minutes and to attend Executive level governance meetings to record minutes and actions To support the development and application of Supplier Management best practice To manage the cost validation and forecasting cycle To respond to queries from the wider business for contract information To independently manage some aspects of M&G’s contracts, under the direction of the Commercial Manager To independently manage smaller project initiatives To look for and implement AI where appropriate to bring efficiencies Key Knowledge: Essential - Working knowledge of analytical tools and techniques including AI Essential - Working knowledge of financial modelling Essential - Working knowledge of contract management principles and practice Desirable - Working knowledge of commercial negotiation techniques Desirable - Foundation knowledge of contract law Desirable - Foundation knowledge of end to end sourcing process Key Experience: Essential – experience of providing analytical support in complex business environments Essential - some experience of working in a commercial \u002F regulatory environment Desirable – some experience of working with third party suppliers\u002Foutsource arrangements Desirable – some relevant industry ( Financial Services ) working experience Personal Attribute\u002FSkills : Strong analytical and problem solving skills High levels of attention to detail Good written and verbal communications skills, the ability to communicate to a range of stakeholders at all levels of the organisation Demonstrated commercial acumen Pragmatic, with good judgement Capable of independent working and working effectively across a wider team Ability to work effectively in an ambiguous environment Qualifications: Desirable: Degree qualified Desirable : Relevant professional qualifications ( CIMA , Prince2, IACCM) Recruiter: Sarah Mathers What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":259,"slug":260,"title":261,"location":179,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":179,"raw_description":262},75345,"advanced-cyber-threat-analyst-prudential-distribution-ltd","Advanced Cyber Threat Analyst","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. Advanced Cyber Threat Analyst The Role: The Advanced Cyber Threat Analyst is a technical specialist within Security Operations. The role identifies, investigates and responds to cyber threats while continuously strengthening M&G’s defensive capabilities. The role combines advanced incident investigation, intelligence-led threat hunting, detection engineering and AI-assisted analysis. The analyst uses evidence and professional judgement to assess threat, coordinate and action proportionate response and translate investigative findings into lasting security improvements. Working across cloud, endpoint, identity, email and network technologies, the role collaborates closely with Threat Intelligence, Security Operations Engineering, internal stakeholders and external security service providers to improve resilience and reduce cyber risk. Main Responsibilities: Investigate complex security incidents across cloud, endpoint, identity, email and network environments. Assess the potential business impact of incidents and recommend proportionate containment, remediation and recovery actions. Maintain accurate investigative records, evidence and decision rationales throughout the incident lifecycle. Conduct intelligence-led threat hunts based on adversary campaigns, behaviours, tactics, techniques and procedures. Identify attack paths, security weaknesses, detection gaps and opportunities to strengthen M&G’s security posture. Translate investigation, threat hunting and threat intelligence findings into improved detections, controls and response processes. Develop, tune and validate analytical rules to ensure they remain effective against evolving threats and reduce unnecessary alert activity. Work with Security Operations Engineering to improve telemetry, data quality, detection coverage, tooling integrations and automated workflows. Use AI-assisted analysis and advanced analytics to support triage, investigation, threat hunting, detection engineering and reporting. Validate AI-generated outputs and retain accountability for analytical conclusions, response decisions and security recommendations. Act as a technical escalation point for complex alerts and incidents requiring advanced investigation or specialist expertise. Communicate complex threats, risks, decisions and recommendations clearly to both technical and non-technical stakeholders. Collaborate with internal teams and external security service providers to coordinate effective investigation and response activity. Identify and deliver practical improvements to Security Operations processes, procedures and defensive capabilities. Maintain effective controls, documentation and audit evidence, supporting internal and external audit activity where required. Key Knowledge, Skills and Experience: Essential: Practical experience working within a Security Operations environment. Strong capability in cyber incident investigation and response. Experience analysing activity across endpoint, identity, cloud, email or network security technologies. Experience conducting structured, intelligence-led threat hunting. Ability to develop, tune or validate security detections and analytical rules. Understanding of how threat intelligence and adversary behaviours can inform investigations, threat hunts and detection improvements. Experience using security data and evidence to assess risk and recommend proportionate actions. Knowledge of Microsoft Azure security environments, including Entra and Microsoft Defender capabilities. Sound judgement when operating with incomplete, conflicting or time-sensitive information. Strong documentation, governance and audit discipline. Knowledge of responsible AI-assisted security operations, including the need for human oversight and validation. Desirable: Experience with Microsoft Sentinel, including log analysis, analytical rule management and playbook development. Experience with Endpoint Detection and Response technologies, including Microsoft Defender for Endpoint. Experience with Microsoft security technologies such as Entra, Defender for Identity and Defender for Cloud. Experience developing investigation, enrichment or response automation. Experience working in financial services or another highly regulated environment. Relevant industry certifications such as CompTIA Security+, CySA+, ISC2 SSCP or equivalent SANS certifications. Relevant Microsoft certifications such as SC-200 or AZ-500. What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":264,"slug":265,"title":266,"location":179,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":179,"raw_description":267},75349,"identity-technical-specialist-prudential-distribution-ltd","Identity Technical Specialist","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. Identity Technical Specialist As an Identity Technical Specialist, you'll help keep our identity services secure, stable and easy to use across the organisation. You'll split your time between day-to-day 3rd line operational support and onboarding applications for SSO into Entra ID (Enterprise Apps). Working closely with colleagues across Technology and the business, you'll resolve issues, deliver controlled changes, and help improve the maturity of identity and access management over time. This role sits within a specialist team in the wider Security function, providing deep expertise that supports the safe and reliable delivery of the organisation's identity and access services. As a key member of the team, you'll work closely with other teams and stakeholders across the wider organisation, manage complex work independently, support and guide colleagues, and contribute to the ongoing modernisation of our identity services. This is an opportunity to apply and develop your expertise across a broad range of identity technologies. The team is continually modernising the way it works, so you'll be trusted to help shape and deliver meaningful change rather than simply keep things as they are. It is a role with real impact, technical depth, and the chance to make a clear difference . Main Responsibilities Deliver high-quality technical support and operational work across identity and access platforms. Lead and deliver SSO onboarding into Entra ID (Enterprise Apps) for SaaS, internal and legacy\u002Fon-premise applications, ensuring required identity controls are met. Configure and support identity controls including MFA, Conditional Access, least-privilege role assignment, and alignment with identity governance processes for joiners, movers, leavers and access certifications. Investigate incidents and service issues, identify root causes, and contribute to well-controlled fixes and improvements. Carry out routine service activities including configuration updates, access changes, monitoring and health checks. Follow established procedures and standards to ensure secure, consistent service operation. Maintain clear and accurate documentation for operational tasks, onboarding decisions and service changes. Work effectively with colleagues across teams, using ServiceNow to manage requests, incidents and change activities. Support continuous improvement by identifying recurring issues and suggesting practical enhancements. What Success Looks Like in 12 Months Operating independently: Confidently owning complex pieces of work and exercising sound judgement on when to escalate. A trusted specialist: Becoming a recognised source of expertise across the team and wider function. Driving improvement: Leading or contributing significantly to at least one improvement initiative with measurable outcomes. Strengthening the service: Improving documentation, evidence gathering and reporting standards while supporting assurance activities. Supporting the team: Sharing knowledge and helping develop capability across the team. What We're Looking For We're looking for an experienced specialist with a strong hands-on background in identity technologies. You'll be comfortable working independently on complex tasks, applying sound technical judgement, and communicating effectively with both technical and non-technical stakeholders. A proactive approach to continuous improvement and experience working in a regulated environment are important. Essential Strong hands-on technical experience in identity operations, including Active Directory and Entra ID, with solid troubleshooting capability. Experience delivering and supporting SSO integrations (or equivalent identity integrations) in a controlled environment. Practical experience with Conditional Access and applying security controls consistently. Strong attention to detail, with the ability to follow procedures and produce accurate documentation. Clear, concise communication skills, adapting the level of detail to the audience. Collaborative working style with confidence working across teams to deliver outcomes. Desirable Experience with Entra Connect and related authentication components. Experience with Delinea and\u002For SailPoint IdentityIQ. Scripting and automation skills (for example, PowerShell) to improve efficiency and repeatability. Familiarity with identity governance processes such as joiners, movers, leavers and access certification controls. Work Level: Experienced Colleague Reporting to: Identity Services Manager Location: Stirling (Hybrid - 2 - 3 days a week working in the office) What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":269,"slug":270,"title":271,"location":179,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":179,"raw_description":272},75351,"investment-proposition-manager-prudential-distribution-ltd","Investment Proposition Manager","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. The Role: Investment Proposition Manager M&G Life is a division of M&G plc. It runs the Prudential Assurance Company and is responsible for manufacturing and reviewing all insurance products, including our legacy back book and life and pension products open to new business in the UK retail market. This is a really exciting time to join a vibrant team that sits at the heart of the M&G Life business. Our remit is to own and manage the various investment propositions used by our customers, including our flagship £70bn PruFund proposition. We are at the forefront of shaping, governing and overseeing the outcomes we generate for our customers, and more importantly how we improve those outcomes in the future. Reporting to the Head of Investment Propositions in M&G Life, the Investment Proposition Manager will manage and develop M&G Life investment propositions to deliver strong customer outcomes, align with M&G’s growth and sustainability strategy, keep pace with regulatory change and meet commercial objectives. To do this, you’ll build strong working relationships across the business and with our outsourced providers, and collaborate to deliver propositional change. You’ll need: Good knowledge of life and pension products, particularly in the UK retail adviser market. Extensive knowledge of investment structures, with a focus on smoothed\u002Fwith-profits funds and unitised collectives. Ideally, you will also have experience in insured funds, model portfolio services (MPS) and guaranteed products. Experience of launching propositions, including developing marketing messages across channels, distribution strategies and external communications. Ideally, you will also have awareness or experience in more technical areas such as legal agreements, fund\u002Fproduct infrastructure and third-party dependencies. Strong understanding of the target market (with experience in the retail adviser market), the regulatory framework, the competitor landscape, and investment propositions and financial instruments. Strong communication skills, ideally with experience presenting to internal and external audiences in a range of formats. Timescales can be demanding, so you’ll need to be a self-starter and able to lead, or contribute to, cross-functional project teams delivering complex solutions at pace. Key responsibilities for this role: Manage and develop our retail-facing investment propositions so they continue to deliver strong customer outcomes, comply with regulatory expectations and meet commercial objectives. This role will focus particularly on our retail investment propositions (PruFund, MPS, Risk Managed Funds and OEIC ranges). Design investment solutions, make recommendations and communicate them clearly and concisely to project colleagues, senior stakeholders and governance committees (up to executive level). Collaborate with marketing, sales and PR colleagues to own and deliver take-to-market strategies for new fund developments, and act as an investment subject-matter expert on wider product development. Collaborate with colleagues across the business and third-party suppliers to deliver change. Work with distribution colleagues to deliver key investment content and support the overall distribution strategy. Ensure controls are in place to meet regulatory requirements, risk appetite and relevant frameworks. Key knowledge, skills and experience: Essential Knowledge and experience of life and pension funds and how they are used within product structures and investment propositions, particularly in the UK retail adviser market. This should include knowledge of risk profiling tools, back-office integration, centralised investment propositions (CIPs) and centralised retirement propositions (CRPs), and an understanding of the dynamics that drive these, including the relationship between the manufacturer, advisers and customers. In-depth knowledge of a range of investment structures, with particular emphasis on with-profits\u002Fsmoothed funds and unitised collectives. Ability to formulate take-to-market strategies and lead cross-functional working groups to deliver new fund developments (including with third-party partners). Knowledge and experience of the financial services industry, its regulators and the current regulatory environment. Experience building and developing relationships across the business, with stakeholder management at all levels (including senior management). Strong understanding of risk management frameworks and processes. Ability to assess fund investment outcomes qualitatively, with a focus on customer outcomes, including experience reporting outcomes and decisions to senior committees. Ability to prioritise and work on multiple initiatives simultaneously at pace. Energy, enthusiasm, resilience and pragmatism. Desirable Technical investment knowledge, particularly in the UK retail OEIC, life and pensions universe. This should include experience of financial instruments and markets, economic and market dynamics, and unit-linked collective investment funds. Experience should include being knowledgeable of the various aspects of funds from development and fund operations through to marketing and distribution. Experience presenting on investment matters internally and externally in a range of formats (e.g. senior governance committees, adviser meetings and internal sales teams). Knowledge of environmental, social and governance (ESG) factors and regulation affecting our investment propositions. Working towards, or having completed, relevant professional qualifications (e.g. IMC). Work Level: Manager Expert Reporting to: Head of Investment Proposition Recruiter: Phoebe Ewers Location: Edinburgh or Stirling (Hybrid 2 - 3 days per week) What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":274,"slug":275,"title":276,"location":179,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":179,"raw_description":277},75352,"digital-platform-proposition-architect-prudential-distribution-ltd","Digital Platform Proposition Architect","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. The Role: Platform Proposition Architect Background M&G Life is making important choices about how Sonata and other strategic platforms will support its future digital propositions for customers and advisers. We are looking for someone with the platform knowledge and commercial judgement to bring a clear, forward-looking view to those decisions, ensuring platform choices support our ambitions for digital experience and growth. As part of a small Digital Architecture team, you will help develop how we approach platform decisions across M&G Life. The work reaches across propositions, with direct exposure to important choices before they become difficult or costly to change. You will be joining a team that brings architecture, proposition, product, and design together around the digital experience. The role gives you scope to build a well-informed point of view, test it with experienced colleagues, and see it influence real proposition and platform decisions. For someone who enjoys making sense of difficult choices, learning across disciplines and helping others reach better decisions, it offers unusual breadth and the chance to establish a distinctive area of expertise. Role Summary As a Digital Platform Proposition Architect, you will bring platform expertise into the development of our digital propositions from the outset. Working across proposition, experience, operating model and technology, you will develop a clear view of where and how our core platforms should be used, what they can enable, and the choices needed to create propositions that can operate and scale effectively. Sonata will be your immediate focus. You will advise on questions such as which needs should be met within the platform or elsewhere, what can be reused across propositions and when M&G should adopt standard platform capability rather than customise. Over time, the role will extend across other strategic platforms and the wider digital ecosystem. You will work with colleagues across proposition, product, design and technology, as well as our platform partners, using your knowledge and judgement to provide informed recommendations, challenge constructively and influence direction. You may have built this experience in platform or proposition consultancy, solution design, proposition or product strategy, a platform provider, systems integrator or a strategic business analysis role. Your current title matters less than your ability to understand how platforms enable a business, make sense of complex choices and communicate confidently across business and technology. This is a business-led role requiring strong platform and technology fluency, suited to someone who enjoys moving between strategic questions and the practical detail needed to make good decisions. Key Responsibilities Develop and communicate a forward-looking view of how Sonata and other core platforms should be used and how they should evolve across digital propositions, aligned to the wider Digital Experience strategy. Work as part of digital proposition development from its earliest stages, helping proposition, experience, operating model and platform capability come together before delivery commitments are made. Turn proposition and operating-model needs into clear choices about standard capability, configuration, customisation, integration and reuse. Apply learning across programmes and identify where platform capability, integrations and proven approaches can be reused. Provide informed recommendations and constructive challenge at investment, design and governance decision points, influencing direction through evidence, expertise and judgement. Develop a cross-platform view of how Sonata and other platforms work within the wider digital and data ecosystem, identifying the capabilities, dependencies and choices relevant to the future digital proposition strategy. Use knowledge of the Sonata roadmap, market practice and M&G’s future needs to influence platform choices and contribute to the strategic vendor relationship. Core Competencies & Attributes You will bring the following: An understanding of how customer and adviser needs, proposition design, digital experience and platform capability combine to create a viable proposition. The ability to structure ambiguous problems, weigh evidence and turn complexity into clear choices and recommendations. Sound commercial judgement, balancing value, cost, reuse, risk and future flexibility. Strong commercial, proposition and operating-model understanding, combined with the platform and technology fluency to challenge design, integration and vendor choices credibly. The ability to influence across business, technology and vendors through judgement, evidence and constructive challenge rather than formal authority. A view beyond an individual programme, identifying patterns, dependencies and opportunities across propositions. An understanding of how regulatory and market change, including Consumer Duty, affects proposition and platform choices. Experience & Knowledge Essential: Experience applying proposition and architecture thinking to connect business needs with platform capability, gained through platform or proposition consultancy, solution design, proposition or product strategy, or a related strategic role. Strong practical knowledge of Sonata and how it is configured, integrated and used to support life and pensions propositions. Experience shaping the use of a core or SaaS platform across products, propositions or services, rather than solving only for one delivery at a time. A strong record of framing complex problems, assessing options and making pragmatic recommendations on standard capability, adaptation and reuse. Experience influencing decisions across business, product, technology and external platform or vendor partners. Experience of working in a regulated financial services environment, with an understanding of Consumer Duty or equivalent customer-outcome requirements. Clear written and verbal communication, with the confidence to work across specialist and senior stakeholder groups. Desirable: Experience gained within a platform provider, systems integrator or consultancy delivering life, pensions or wealth platforms. Knowledge of UK life, pensions and investment propositions across advised and direct channels. Experience influencing a strategic vendor relationship or product roadmap. Familiarity with digital delivery approaches. Department and team: Digital Experience – Digital Architecture Job level: Manager \u002F Expert Role reports to: Lead Digital Proposition Architect Number of Direct Reports: 0 Location: Edinburgh or Stirling (Hybrid - working in the office 2 - 3 days per week) What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.",{"id":279,"slug":280,"title":281,"location":179,"raw_job_location_address_addressLocality":220,"raw_hiringOrganization_logo_url":179,"raw_description":282},75356,"proposition-manager-prudential-distribution-ltd","Proposition Manager","At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. The Role: Proposition Manager The Long-Standing Propositions team is made up of subject matter experts with extensive knowledge of M&G’s insured propositions and a deep understanding of the legislative, regulatory and tax framework within which the products are operated. The Conduct & Enablement team within the business area has primary responsibility for ensuring that relevant Propositions are operating within risk appetite, including the provision of oversight and co-ordination of regulatory change implementation across the business area, and the completion of proposition reviews to the agreed risk-based review cycle for relevant products. The successful candidate will join the Conduct & Enablement Team (part of the Long-Standing Propositions area) which is responsible for the management and oversight of a wide range of activities within M&G. The team enables a number of key activities for the area including: oversight and co-ordination of regulatory change implementation, the completion of proposition reviews to the agreed risk-based review cycle. the prioritisation and co-ordination of Notifiable Events, issues and propositional changes. 1st line risk and controls support for the area. Previous experience working in the area of life & pensions product management is essential. The role requires an experienced product\u002Fcommercial manager with the following capabilities: Good understanding of life & pensions products, with previous experience in managing existing life & pensions propositions Experience in developing existing life & pension products or new products in line with changing regulation and customer needs Experience in delivering regulatory projects Ability to identify and deliver growth opportunities Good working knowledge of life and pensions products, markets and competitors Good working knowledge of financial services regulatory and legislative frameworks Key Knowledge, Skills & Experience: We are looking for a talented professional from the life and pension industry with a proven life and pensions product and technical background. A confident communicator and relationship builder, with strong business analysis and problem solving skills. Excellent planning and organisational skills – able to work well under pressure, balancing multiple priorities. Ability to deal with a wide range of business stakeholders at all levels within and outside the organisation. This is a collaborative role, working with various teams across the business as well as outsourced service providers and other third parties. Job level: Manager Expert Reporting to: Head of Conduct Enablement Recruiter: Phoebe Ewers Location: Stirling or Reading (Hybrid minimum 2 days per week in the office) What we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 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