[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-internship-group-projects-customer-service-wm-allianz-insurance-en-fr":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":12,"featured_until":7,"is_active":13,"deactivated_at":7,"is_enriched":13,"processed_job_posting_json":14,"processed_latitude":54,"processed_longitude":55,"processed_employment_types":56,"processed_working_hours":57,"processed_working_hours_labels":59,"processed_home_office":60,"processed_salary_min":7,"processed_salary_max":7,"processed_salary_currency":61,"processed_salary_source":62,"processed_benefits":63,"processed_benefits_labels":64,"processed_industry":65,"processed_skills":7,"processed_job_location":66,"processed_full_address_gmaps":68,"processed_street_gmaps":70,"processed_city_gmaps":71,"processed_postal_code_gmaps":72,"processed_country_gmaps":73,"processed_country_iso_code_gmaps":75,"full_description":17,"formatted_description":76,"processed_employment_types_labels":36,"processed_home_office_labels":34,"processed_industry_labels":38,"processed_it_skills":77,"processed_it_skills_labels":80,"processed_soft_skills":81,"processed_soft_skills_labels":82,"processed_job_expertise_skills":83,"processed_job_expertise_skills_labels":84,"processed_language_requirements":85,"processed_total_experience_years":92,"processed_professional_field":93,"processed_professional_field_labels":95,"processed_leadership_role":12,"processed_date_posted":20,"raw_job_url":96,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":65,"canonical_industry_label":38,"max_cpc":97,"actual_cpc":7},81725,"internship-group-projects-customer-service-wm-allianz-insurance","INTERNSHIP - GROUP PROJECTS CUSTOMER SERVICE (W\u002FM)",null,{"name":9,"slug":10,"logo_url":11},"Allianz Insurance","allianz-insurance","https:\u002F\u002Fcdn.phenompeople.com\u002FCareerConnectResources\u002FAISAIPGB\u002Fimages\u002FHeader-1706868786965.svg",false,true,{"@context":15,"@type":16,"title":6,"description":17,"hiringOrganization":18,"datePosted":20,"validThrough":21,"jobLocation":22,"jobLocationType":34,"employmentType":35,"industry":37,"skills":39},"https:\u002F\u002Fschema.org\u002F","JobPosting","\u003Cp>\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cstrong>About the Role:\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">The role is to contribute to the roll out of the customer service model  by providing support on strategic projects to enhance customer experience and internal process : needs and implementation of IT solutions. Reports to the group customer service manager.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cstrong>Key Responsibilities:\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cul>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">Data & KPIs analysis : provide accurate customer data and indicators extractions (usage of IT tools and Excel)\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">Participate to the digital tools maintenance and evolution and incidents managemen\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">International business units interactions : be in contact with the countries regarding to the group customer service projects\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">New omnichannel platform & Self-service : improve the usage by customer service teams and customers\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">Support to project management tasks including users guides elaboration\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp> \u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cstrong>Profile\u002F Required Skills:\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cul>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">M1\u002FM2 Student\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">Sense of customer service and business\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">Good communication skills\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">Multicultural relationship skills\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">Analytic skills, at ease with data (usage of Excel, AI and Digital tools)\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">Office package with good command of power point\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">Comfortable with IT platforms, BI and collaborative tools\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">English spoken\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp> \u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cstrong>Nice to Have:\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cul>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">An experience in the sector of BtoB insurance\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">An experience on the customer experience journey\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"font-family: tahoma, arial, helvetica, sans-serif;\">\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">French is a plus\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp> \u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">Allianz Trade, leader sur le marché de l’assurance-crédit, s’appuie sur des technologies innovantes. Nous utilisons des outils fondés sur l’Intelligence artificielle (IA) et invitons les candidats disposant d’une compréhension de base des plateformes courantes, ainsi que d’une bonne sensibilisation aux bonnes pratiques et aux enjeux liés à l’IA en environnement professionnel, à nous rejoindre. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">#Paris\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">#France\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-family: tahoma, arial, helvetica, sans-serif;\">#LI-JM1\u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>106833 | Marketing & Design | Student | n.a. | Allianz Trade | Full-Time | Temporary\u003C\u002Fp> \u003Cp style=\"text-align: justify;\"> \u003C\u002Fp>\u003Cp style=\"text-align: justify;\">\u003Cspan data-teams=\"true\">Headquartered in Paris, Allianz Trade is the global leader in trade credit insurance and a recognized specialist in the areas of surety, collections, structured trade credit and political risk, present in over 40 countries with 5,900 employees. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: justify;\"> \u003C\u002Fp>\u003Cp style=\"text-align: justify;\">\u003Cspan data-teams=\"true\">In 2025, our revenues reached 4 billion euro\u003C\u002Fspan>\u003Cspan data-teams=\"true\">s, and we guaranteed 1,400 billion euros of trade transactions worldwide. With sustainability, collaboration, and inclusion at the heart of our values, our workplace culture has earned global recognition — demonstrated by our certification as a Great Place to Work and a Gold Medal from EcoVadis in 2025.\u003C\u002Fspan>\u003C\u002Fp>",{"@type":19,"name":9},"Organization","2026-10-02","2027-10-02",[23],{"@type":24,"address":25,"geo":30},"Place",{"@type":26,"addressLocality":27,"addressCountry":28,"addressRegion":29},"PostalAddress","Paris","FR","Île-de-France",{"@type":31,"latitude":32,"longitude":33},"GeoCoordinates",48.8575475,2.3513765,"ONSITE",[36],"STUDENT",[38],"Insurance",[40,41,42,43,44,45,46,47,48,49,50,51,52,53],"Excel","PowerPoint","AI tools","BI tools","Collaborative tools","Communication","Customer Service Orientation","Multicultural Relationship Skills","Analytical Skills","Data Analysis","Project Management","Customer Experience","Digital Tools Maintenance","Incident Management",[32],[33],"student",[58],"FULL_TIME",[58],"onsite","EUR","estimated",[],[],"insurance",[67],"allianz, 92915, paris la défense cedex, france",[69],"Paris, Frankreich",[],[27],[],[74],"Frankreich",[28],"**About the Role:**\n\nThe role is to contribute to the roll out of the customer service model  by providing support on strategic projects to enhance customer experience and internal process : needs and implementation of IT solutions. Reports to the group customer service manager.\n\n**Key Responsibilities:**\n\n- Data & KPIs analysis : provide accurate customer data and indicators extractions (usage of IT tools and Excel)\n- Participate to the digital tools maintenance and evolution and incidents managemen\n- International business units interactions : be in contact with the countries regarding to the group customer service projects\n- New omnichannel platform & Self-service : improve the usage by customer service teams and customers\n- Support to project management tasks including users guides elaboration\n\n**Profile\u002F Required Skills:**\n\n- M1\u002FM2 Student\n- Sense of customer service and business\n- Good communication skills\n- Multicultural relationship skills\n- Analytic skills, at ease with data (usage of Excel, AI and Digital tools)\n- Office package with good command of power point\n- Comfortable with IT platforms, BI and collaborative tools\n- English spoken\n\n**Nice to Have:**\n\n- An experience in the sector of BtoB insurance\n- An experience on the customer experience journey\n- French is a plus\n\nAllianz Trade, leader sur le marché de l’assurance-crédit, s’appuie sur des technologies innovantes. Nous utilisons des outils fondés sur l’Intelligence artificielle (IA) et invitons les candidats disposant d’une compréhension de base des plateformes courantes, ainsi que d’une bonne sensibilisation aux bonnes pratiques et aux enjeux liés à l’IA en environnement professionnel, à nous rejoindre. \n\n#Paris\n#France\n#LI-JM1\n\n106833 | Marketing & Design | Student | n.a. | Allianz Trade | Full-Time | Temporary\n\nHeadquartered in Paris, Allianz Trade is the global leader in trade credit insurance and a recognized specialist in the areas of surety, collections, structured trade credit and political risk, present in over 40 countries with 5,900 employees. \n\nIn 2025, our revenues reached 4 billion euros, and we guaranteed 1,400 billion euros of trade transactions worldwide. With sustainability, collaboration, and inclusion at the heart of our values, our workplace culture has earned global recognition — demonstrated by our certification as a Great Place to Work and a Gold Medal from EcoVadis in 2025.",{"excel":78,"ai tools":79,"bi tools":79,"powerpoint":78,"collaborative tools":79},3,2,[40,41,42,43,44],{"communication":78,"customer service orientation":78,"multicultural relationship skills":78,"analytical skills":78},[45,46,47,48],{"data analysis":78,"project management":79,"customer experience":79,"incident management":79,"digital tools maintenance":79},[49,50,51,52,53],{"detected_language_jobad":86,"required":87},"en",[88],[89],{"language":90,"level":91},"ENGLISH","B2",0,[94,50],"Customer Service",[94,50],"https:\u002F\u002Fcareers.allianz.com\u002Fglobal\u002Fen\u002Fjob\u002F106833\u002Finternship-group-projects-customer-service-w-m",1]