ServiceNow Developer 100% (f/m/d)

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

We are seeking an experienced ServiceNow Developer to join our IT Service Management engineering team. In your role you will be mainly developing, but not restricted to, ITSM, GRC/IRM and SecOps Streams.

YOUR CHALLENGE

• Custom Application Development & Configuration: Architect and develop complex, scalable applications and module extensions tailored to business needs across Incident, Problem, Change, Request Management, Audit, Risk Assessment, and Threat Response workflows
• System Integrations: Design and implement secure, reliable integrations between ServiceNow and enterprise systems (including SIEM, IAM, ERP, and cloud platforms) using REST/SOAP APIs, MID Server, and event-based messaging patterns
• Workflow and Process Automation: Engineer sophisticated automation flows to streamline governance processes, security operations, and service delivery—enhancing efficiency, reducing risk, and improving audit readiness
• Performance Optimisation and Troubleshooting: Proactively identify and resolve performance bottlenecks, memory leaks, inefficient queries, and suboptimal script executions. Conduct root cause analysis and apply platform best practices to ensure high availability and responsiveness
• Security and Access Control Management: Enforce strict adherence to security policies, role-based access controls (RBAC), segregation of duties (SoD), and audit requirements—ensuring all developments meet stringent financial industry standards
• Working closely with architects, delivery managers, compliance officers, and business stakeholders to translate complex requirements into resilient, future-proof technical solutions

YOUR PROFILE

• Advanced Scripting and Coding Expertise: Deep proficiency in JavaScript and ServiceNow server/client-side programming (Business Rules, Script Includes, UI Actions, Client Scripts, REST Message APIs, Flow Designer)
• Platform Architecture Understanding: Strong grasp of ServiceNow instance management, update set governance, CI/CD pipelines, scoped applications, and upgrade-safe development practices
• Problem-Solving and Analytical Thinking: Exceptional ability to analyse complex system behaviours, interpret logs, debug intricate issues, and deliver sustainable technical solutions
• Integration and Interoperability Skills: Hands-on experience connecting ServiceNow with external systems via integration hubs, middleware, or direct APIs—ensuring data consistency, error handling, and monitoring
• Collaborative Communication: Ability to work effectively in cross-functional teams, explain technical concepts clearly, and contribute constructively to solution design discussions
• Bachelor’s degree in computer science, Information Technology, or a related field
• Technical expertise: Strong knowledge of ITIL frameworks, ITSM tools (especially ServiceNow), and enterprise IT infrastructure
• Minimum of 5 years of experience as a ServiceNow Developer, with significant focus on ITSM modules
• Minimum of 3 years of hands-on experience in GRC and/or SecOps module development and configuration
• Holder of ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) – Custom Applications certifications
• Fluent written and spoken English; additional languages are an asset in our multicultural environment

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.

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The international reference in wealth management

Julius Baer is the leading Swiss wealth management group. We focus on servicing and advising sophisticated private clients from around the world, taking into account what truly matters to them – in their business and personal life, today and for future generations. Headquartered in Zurich, we are present in around 60 locations worldwide, including Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, Shanghai, Singapore, Tel Aviv, and Tokyo.

Why join Julius Baer?

At Julius Baer our employees enjoy the benefits of a global company with the support and collegiality of a much smaller one. We are growing quickly, but we remain dedicated to maintaining our accessible structure with flat hierarchies, and approachable and supportive leaders. With offices around the world, we offer an international and stimulating work environment and the opportunity to work with a diverse team of highly motivated colleagues, bringing the best of the bank to our clients. Our core values of Care, Passion, and Excellence define the tone of how we interact with each other and our partners.

Committed to your success

Whether nurturing young talent with our renowned apprentice scheme, enabling ambitious university graduates to put theory into practice with our Graduate Programme, or providing first-class opportunities for experienced professionals, we look after our employees. We believe in continuous learning as a company and as individuals, which is why we put a focus on the health and well-being of our employees and offer flexible working options, a wide array of benefits, and extensive career development programmes.

For more information visit www.juliusbaer.com or contact us via the Contact Form. For recruiting agents, please see the additional information here.