[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-customer-experience-intern-mfd-allianz-insurance-2-en-es":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":12,"featured_until":7,"is_active":13,"deactivated_at":7,"is_enriched":13,"processed_job_posting_json":14,"processed_latitude":66,"processed_longitude":67,"processed_employment_types":68,"processed_working_hours":69,"processed_working_hours_labels":71,"processed_home_office":72,"processed_salary_min":63,"processed_salary_max":64,"processed_salary_currency":60,"processed_salary_source":73,"processed_benefits":74,"processed_benefits_labels":80,"processed_industry":81,"processed_skills":7,"processed_job_location":82,"processed_full_address_gmaps":84,"processed_street_gmaps":85,"processed_city_gmaps":86,"processed_postal_code_gmaps":87,"processed_country_gmaps":89,"processed_country_iso_code_gmaps":91,"full_description":17,"formatted_description":92,"processed_employment_types_labels":35,"processed_home_office_labels":33,"processed_industry_labels":37,"processed_it_skills":93,"processed_it_skills_labels":96,"processed_soft_skills":97,"processed_soft_skills_labels":100,"processed_job_expertise_skills":101,"processed_job_expertise_skills_labels":102,"processed_language_requirements":103,"processed_total_experience_years":110,"processed_professional_field":111,"processed_professional_field_labels":113,"processed_leadership_role":12,"processed_date_posted":20,"raw_job_url":114,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":115,"canonical_industry_label":116,"max_cpc":94,"actual_cpc":7},71330,"customer-experience-intern-mfd-allianz-insurance-2","Customer Experience Intern (m\u002Ff\u002Fd)",null,{"name":9,"slug":10,"logo_url":11},"Allianz Insurance","allianz-insurance","https:\u002F\u002Fcdn.phenompeople.com\u002FCareerConnectResources\u002FAISAIPGB\u002Fimages\u002FHeader-1706868786965.svg",false,true,{"@context":15,"@type":16,"title":6,"description":17,"hiringOrganization":18,"datePosted":20,"validThrough":21,"jobLocation":22,"jobLocationType":33,"employmentType":34,"industry":36,"skills":38,"baseSalary":58},"https:\u002F\u002Fschema.org\u002F","JobPosting","\u003Cp style=\"margin: 0in 0in 6pt; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #00b0f0;\">About the Job\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0in 0in 6pt; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #3b3838;\">We are on a transformation journey to bring customer centricity into the DNA of our organization. We are looking for a motivated and curious intern to join our Customer Experience team to support in the execution of key CX programs to bring our CX strategy to life. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0in 0in 6pt; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #3b3838;\">In this role, you will gain hands-on experience by contributing to the planning, preparation, and delivery of the OE NPS program. This is one of our main initiatives to gather and manage customer feedback. The OE NPS program is central to how we listen to customers and translate their voices into actionable insights across the organization. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0in 0in 6pt; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #3b3838;\">This is an opportunity to learn how customer experience works in practice within a global organization, while making a real impact. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0in 0in 6pt; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: Arial, sans-serif; color: #3b3838;\"> \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #3b3838;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0in 0in 6pt; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #00b0f0;\">What you do\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli style=\"text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Support the OE NPS program execution along all the different phases to gather and manage customer feedback. \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Support project planning and tracking activities. \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Prepare presentations and documentation for stakeholders. \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Support the optimization of the program by identifying opportunities to simplify processes and tools. \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Contribute to program improvement and automation initiatives using AI tools. \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Collaborate on low-code development projects to improve our tools and programs for our internal customers. \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Assist in data management, preparation, analysis and reporting of customer insights. \u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin: 0in 0in 6pt; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0in 0in 6pt; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #00b0f0;\">What you bring\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli style=\"text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\">\u003Ca name=\"_Hlk201145489\">\u003C\u002Fa>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #3b3838;\">Currently enrolled in a master's program, with a background in Business Administration, Customer Experience, Marketing, or related fields.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #3b3838;\">Well-organized and structured working style with curiosity and eagerness to learn.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #3b3838;\">Excellent English language skills and strong communication skills, both written and verbal.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #3b3838;\">Proactive, self-driven and able to build and manage stakeholder relationships.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #3b3838;\">Collaborative mindset, analytical thinking and a structured approach to problem-solving. \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #3b3838;\">Interest in understanding and solving customer pain points with a creative mindset.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #3b3838;\">Good level of MS Office Suite (Excel, Powerpoint).\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Basic knowledge of AI technologies, principles and their practical use.\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin: 0in 0in 6pt; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #00b0f0;\">What we offer\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli style=\"text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">6 months Internship.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Hybrid work model.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Schedule from 9 to 14.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">A modern and open space office located in Barcelona.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Flexible working hours and an excellent hybrid working model\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">You will receive a laptop and any material you need for your work.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Activities nearly every week (afterworks, games night, skating, padel and many more!)\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Job opportunities in a global company.\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful> \u003Cp style=\"margin: 0in; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #00b0f0;\"> \u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #00b0f0;\">About Allianz Technology \u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform and innovate the infrastructure, applications and services together with Allianz companies to co-create the best customer experience.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks and security, to application platforms ranging from workplace services to digital interaction. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Find us at: \u003C\u002Fspan>\u003Ca href=\"http:\u002F\u002Fwww.linkedin.com\u002Fcompany\u002Fallianz-technology\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">www.linkedin.com\u002Fcompany\u002Fallianz-technology\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\"> \u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #00b0f0;\">Commitment to Integrity, Fairness & Inclusion \u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\"> \u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #00b0f0;\">To Recruitment Agencies\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0in 0in 6pt; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.\u003Ca name=\"_Hlk205454433\">\u003C\u002Fa>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0in; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Ca name=\"_Hlk205539231\">\u003C\u002Fa>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040; display: none;\"> \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: #404040;\">106398 | Human Resources | Student | n.a. | Allianz Technology | Part-Time | Temporary\u003C\u002Fspan>\u003C\u002Fp>",{"@type":19,"name":9},"Organization","2026-09-19","2027-09-19",[23],{"@type":24,"address":25,"geo":29},"Place",{"@type":26,"addressLocality":27,"addressCountry":28},"PostalAddress","BARCELONA","ES",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",41.38879,2.15899,"HYBRID",[35],"STUDENT",[37],"Insurance and Asset Management",[39,40,41,42,43,19,44,45,46,47,48,49,50,51,52,53,54,55,56,57],"Microsoft Excel","Microsoft PowerPoint","AI Tools","Low-code Development","Communication","Curiosity","Proactivity","Stakeholder Relationship Management","Collaboration","Analytical Thinking","Problem-solving","Creativity","Customer Experience","Project Management","Data Management","Data Analysis","Reporting","Process Optimization","Automation",{"@type":59,"currency":60,"value":61},"MonetaryAmount","EUR",{"@type":62,"minValue":63,"maxValue":64,"unitText":65},"QuantitativeValue",6000,12000,"YEAR",[31],[32],"student",[70],"PART_TIME",[70],"hybrid","estimated",[75,76,77,78,79],"Hybrid work model","Flexible working hours","Laptop and necessary work materials provided","Weekly activities (afterworks, games night, skating, padel, etc.)","Job opportunities in a global company",[75,76,77,78,79],"insurance and asset management",[83],"allianz, 08005, barcelona, spain",[],[],[27],[88],"08005",[90],"Spain",[28],"## About the Job\n\nWe are on a transformation journey to bring customer centricity into the DNA of our organization. We are looking for a motivated and curious intern to join our Customer Experience team to support in the execution of key CX programs to bring our CX strategy to life.\n\nIn this role, you will gain hands-on experience by contributing to the planning, preparation, and delivery of the OE NPS program. This is one of our main initiatives to gather and manage customer feedback. The OE NPS program is central to how we listen to customers and translate their voices into actionable insights across the organization.\n\nThis is an opportunity to learn how customer experience works in practice within a global organization, while making a real impact.\n\n## What you do\n\n- Support the OE NPS program execution along all the different phases to gather and manage customer feedback.\n- Support project planning and tracking activities.\n- Prepare presentations and documentation for stakeholders.\n- Support the optimization of the program by identifying opportunities to simplify processes and tools.\n- Contribute to program improvement and automation initiatives using AI tools.\n- Collaborate on low-code development projects to improve our tools and programs for our internal customers.\n- Assist in data management, preparation, analysis and reporting of customer insights.\n\n## What you bring\n\n- Currently enrolled in a master's program, with a background in Business Administration, Customer Experience, Marketing, or related fields.\n- Well-organized and structured working style with curiosity and eagerness to learn.\n- Excellent English language skills and strong communication skills, both written and verbal.\n- Proactive, self-driven and able to build and manage stakeholder relationships.\n- Collaborative mindset, analytical thinking and a structured approach to problem-solving.\n- Interest in understanding and solving customer pain points with a creative mindset.\n- Good level of MS Office Suite (Excel, Powerpoint).\n- Basic knowledge of AI technologies, principles and their practical use.\n\n## What we offer\n\n- 6 months Internship.\n- Hybrid work model.\n- Schedule from 9 to 14.\n- A modern and open space office located in Barcelona.\n- Flexible working hours and an excellent hybrid working model\n- You will receive a laptop and any material you need for your work.\n- Activities nearly every week (afterworks, games night, skating, padel and many more!)\n- Job opportunities in a global company.\n\n## About Allianz Technology\n\nWith its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform and innovate the infrastructure, applications and services together with Allianz companies to co-create the best customer experience.\n\nWe service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks and security, to application platforms ranging from workplace services to digital interaction.\n\nIn short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.\n\nFind us at: www.linkedin.com\u002Fcompany\u002Fallianz-technology.\n\n## Commitment to Integrity, Fairness & Inclusion\n\nAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.\n\nWe at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.\n\n## To Recruitment Agencies\n\nAllianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.\n\nWhen we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.\n\n106398 | Human Resources | Student | n.a. | Allianz Technology | Part-Time | Temporary",{"ai tools":94,"microsoft excel":95,"low-code development":94,"microsoft powerpoint":95},1,2,[39,40,41,42],{"communication":98,"organization":99,"curiosity":99,"proactivity":99,"stakeholder relationship management":99,"collaboration":99,"analytical thinking":99,"problem-solving":99,"creativity":99},4,3,[43,19,44,45,46,47,48,49,50],{"reporting":95,"automation":94,"data analysis":95,"data management":95,"project management":95,"customer experience":95,"process optimization":95},[51,52,53,54,55,56,57],{"detected_language_jobad":104,"required":105},"en",[106],[107],{"language":108,"level":109},"ENGLISH","C1",0,[112],"Customer Service",[112],"https:\u002F\u002Fcareers.allianz.com\u002Fglobal\u002Fen\u002Fjob\u002F106398\u002Fcustomer-experience-intern-m-f-d","insurance","Insurance"]