Claims Manager Commercial D&O and FI – native-level English speaker

Tokio Marine Europe S.A. (TME) • Barcelona, ES

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, Ireland, and other exciting locations, with the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability.

Just as we invest in our company, we invest in our employees’ careers. We provide our employees with a collaborative and rewarding environment within which to gain the knowledge, skills, and experience that lead to a rewarding career.

Our products allow our customers to take on opportunity with confidence. In turn, our competitive salaries, attractive benefits, and potential for career growth allow you to take on opportunity with confidence.

Commercial D&O and FI Claims Manager – native English

Description:

As Commercial D&O and FI Claims Manager reporting to the Financial Lines Head of Claims in our Barcelona office, you will lead a team responsible for UK Commercial D&O and FI claims within our wider Financial Lines Claims function.

Responsibilities:

  • Management of a team handling UK Commercial D&O and FI (D&O, PI and Crime) claims.
  • Handling a portfolio of UK Commercial D&O and FI claims and leading and overseeing the handling of claims by team members through all stages of adjustment.
  • Monitor claims developments and report on them internally to senior management.
  • Identify and track claims trends impacting the book and/or wider market.
  • Lead communication and engagement with UK D&O and FI underwriting teams on individual claims, wording issues and claims trends.
  • Participate in audits.
  • Provide claims related training.
  • Speak at internal and external claims related events.
  • Attend external talks and conferences.
  • Travel for claims meetings, internal events, conferences and marketing events.
  • Assist UK underwriters with the preparation of renewal presentations and pitches for new business.
  • Conduct performance evaluations
  • Team strategy planning.

Requirements:

  • Native level English.
  • People management experience.
  • D&O or FI claims adjusting experience, gained either in-house or for a law firm or as a loss adjuster.
  • Applicants with other relevant insurance industry or legal work experience considered.
  • Familiarity with ECF and other London market practices and procedures.

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Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence.

At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need.

We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.

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