[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-search-\u002Fen-de\u002Fjobs-by-expertise\u002Ftelephone-customer-consultation":3,"seo-content-expertise-telephone-customer-consultation-de":44,"expertise-filters-\u002Fen-de\u002Fjobs-by-expertise\u002Ftelephone-customer-consultation":73,"featured-jobs-\u002Fen-de\u002Fjobs-by-expertise\u002Ftelephone-customer-consultation":106},{"total":4,"jobs":5},1,[6],{"id":7,"slug":8,"title":9,"raw_title":10,"is_featured":11,"company":12,"raw_hiringOrganization_logo_url":16,"processed_city_gmaps":17,"processed_country_iso_code_gmaps":19,"processed_home_office":21,"processed_salary_min":22,"processed_salary_max":23,"processed_salary_currency":24,"processed_salary_source":25,"processed_working_hours":26,"processed_employment_types":29,"processed_it_skills":30,"processed_it_skills_labels":32,"processed_job_expertise_skills":34,"processed_job_expertise_skills_labels":36,"max_cpc":4,"actual_cpc":43},87778,"vertriebsassistenz-versicherung-mwd-in-voll-oder-teilzeit-sparkasse-niederbayern-mitte","Vertriebsassistenz Versicherung (m\u002Fw\u002Fd) in Voll- oder Teilzeit",null,false,{"name":13,"slug":14,"logo_url":15},"Sparkasse Niederbayern-Mitte","sparkasse-niederbayern-mitte","\u002Fimages\u002Flogos\u002Fsparkasse-niederbayern-mitte-logo.svg","https:\u002F\u002Finstitute-logos.sparkasse.de\u002F74250000.svg",[18],"Straubing",[20],"DE","hybrid",35000,45000,"EUR","estimated",[27,28],"FULL_TIME","PART_TIME","permanent",{"digital media and technologies":31},2,[33],"Digital Media and Technologies",{"contract optimization":35,"insurance sales support":35,"active portfolio management":35,"back-office insurance tasks":35,"insurance business operations":35,"telephone customer consultation":35},3,[37,38,39,40,41,42],"Insurance Business Operations","Insurance Sales Support","Back-Office Insurance Tasks","Active Portfolio Management","Contract Optimization","Telephone Customer Consultation",0.8,{"image_path":45,"content_de":46,"content_en":59,"composite_key":72,"last_updated":10},"\u002Fimages\u002Fexpertise\u002Ftelephone-customer-consultation.webp",{"tab1":47,"tab2":50,"tab3":53,"tab4":56},{"title":48,"content":49},"Bedeutung & Relevanz","Die Telefonkundenberatung spielt eine entscheidende Rolle im deutschen [Versicherungssektor](\u002Fjobs-by-industry\u002Finsurance), da sie die erste Anlaufstelle für Kundenanfragen und Problemlösungen darstellt. In [Deutschland](\u002Fsearch) ist dieser Service besonders wichtig, um Vertrauen aufzubauen und Kundenbindung zu stärken, was direkt zur Rentabilität von Unternehmen wie der [DFV Deutsche Familienversicherung AG](\u002Fcompany\u002Fdfv-deutsche-familienversicherung-ag) beiträgt. Durch effektive Beratung am Telefon können Versicherungsunternehmen nicht nur bestehende Kunden zufriedenstellen, sondern auch neue Geschäftschancen durch [Upselling](\u002Fjobs-by-expertise\u002Fupselling) identifizieren. In einer digitalisierten Welt bleibt die persönliche Interaktion per Telefon ein unverzichtbarer Bestandteil des Kundenservice, der Effizienz und Empathie vereint. Dies macht die Telefonkundenberatung zu einem strategischen Asset für den gesamten Finanz- und Versicherungsmarkt in [Deutschland](\u002Fsearch).",{"title":51,"content":52},"Top-Branchen & Standorte","Die Nachfrage nach Telefonkundenberatung konzentriert sich in [Deutschland](\u002Fsearch) stark auf den [Versicherungssektor](\u002Fjobs-by-industry\u002Finsurance), mit [Frankfurt am Main](\u002Fjobs-in-frankfurt-am-main) als einem der führenden Standorte aufgrund seiner Bedeutung als Finanzzentrum. Weitere wichtige Städte wie [Stuttgart](\u002Fjobs-in-stuttgart), [München](\u002Fjobs-in-muenchen), und [Hamburg](\u002Fjobs-in-hamburg) weisen ebenfalls hohen Bedarf auf, da hier viele Versicherungsunternehmen und Finanzdienstleister ansässig sind. Neben der [Versicherungsbranche](\u002Fjobs-by-industry\u002Finsurance) ist diese Expertise auch in verwandten Bereichen wie [Banking](\u002Fjobs-by-industry\u002Fbanking) und [Finanzdienstleistungen](\u002Fjobs-by-industry\u002Ffinancial-services) gefragt, wo Kundenberatung zentral für den Geschäftserfolg ist. Die Konzentration in urbanen Zentren unterstreicht die Bedeutung von Standorten mit hoher Kundenfrequenz und wirtschaftlicher Aktivität.",{"title":54,"content":55},"Gefragte Skills & Arbeitgeber","Führende Unternehmen wie die [DFV Deutsche Familienversicherung AG](\u002Fcompany\u002Fdfv-deutsche-familienversicherung-ag) suchen in [Deutschland](\u002Fsearch) nach Fachkräften mit starker [Versicherungsberatung](\u002Fjobs-by-expertise\u002Finsurance-consultation) und einem [Verkaufshintergrund](\u002Fjobs-by-expertise\u002Fsales-background), um Telefonkunden effektiv zu betreuen. Essenzielle Fähigkeiten umfassen [Problemlösung](\u002Fjobs-by-expertise\u002Fproblem-solving) und [Upselling](\u002Fjobs-by-expertise\u002Fupselling), um Kundenbedürfnisse zu erkennen und zusätzliche Produkte anzubieten. Weitere relevante Arbeitgeber sind große Versicherer und Banken, die auf ähnliche Expertise setzen, um ihre Servicequalität zu verbessern. Die Kombination aus technischem Wissen und zwischenmenschlichen Fähigkeiten macht diese Rolle unverzichtbar für Unternehmen, die in einem wettbewerbsintensiven Markt wie [Deutschland](\u002Fsearch) bestehen wollen.",{"title":57,"content":58},"Karriere & Entwicklung","Karrierewege in der Telefonkundenberatung in [Deutschland](\u002Fsearch) reichen vom Einstieg als Berater bis hin zu Führungspositionen im Kundenservice oder Vertrieb. Um die Fähigkeiten zu erlernen, sind Ausbildungen im [Versicherungsbereich](\u002Fjobs-by-industry\u002Finsurance) oder Fortbildungen in [Verkaufstechniken](\u002Fjobs-by-expertise\u002Fsales-background) empfehlenswert. Praktische Erfahrung durch Jobs in Call-Centern oder bei Unternehmen wie der [DFV Deutsche Familienversicherung AG](\u002Fcompany\u002Fdfv-deutsche-familienversicherung-ag) bietet wertvolle Einblicke. Zusätzlich können Schulungen in [Problemlösung](\u002Fjobs-by-expertise\u002Fproblem-solving) und [Upselling](\u002Fjobs-by-expertise\u002Fupselling) die Karrierechancen verbessern. Langfristig ermöglicht dies den Aufstieg zu spezialisierten Rollen oder sogar zur Selbstständigkeit in der Beratung, unterstützt durch die dynamische Entwicklung des deutschen Arbeitsmarktes.",{"tab1":60,"tab2":63,"tab3":66,"tab4":69},{"title":61,"content":62},"Strategic Importance","Telephone customer consultation plays a pivotal role in [Deutschland](\u002Fsearch)'s financial services sector, particularly in [insurance](\u002Fjobs-by-industry\u002Finsurance), where personalized communication is essential for building trust and ensuring customer satisfaction. In a competitive market like [Frankfurt am Main](\u002Fjobs-in-frankfurt-am-main), effective telephone consultation helps companies like [DFV Deutsche Familienversicherung AG](\u002Fcompany\u002Fdfv-deutsche-familienversicherung-ag) retain clients, address inquiries promptly, and enhance overall service quality. This skill is crucial for navigating complex insurance products, providing accurate information, and fostering long-term customer relationships, which directly impacts business growth and reputation in [Deutschland](\u002Fsearch)'s regulated financial environment.",{"title":64,"content":65},"Top Industries & Locations","In [Deutschland](\u002Fsearch), telephone customer consultation is highly sought after in the [insurance](\u002Fjobs-by-industry\u002Finsurance) industry, with key hubs such as [Frankfurt am Main](\u002Fjobs-in-frankfurt-am-main) leading demand due to its concentration of financial institutions. Other prominent locations include [Stuttgart](\u002Fjobs-in-stuttgart) and [Munich](\u002Fjobs-in-munich), where [insurance](\u002Fjobs-by-industry\u002Finsurance) firms and [financial services](\u002Fjobs-by-industry\u002Ffinancial-services) providers rely on skilled consultants to handle client interactions. The [banking](\u002Fjobs-by-industry\u002Fbanking) sector also values this expertise, especially in cities like [Berlin](\u002Fjobs-in-berlin) and [Hamburg](\u002Fjobs-in-hamburg), emphasizing the nationwide relevance of effective telephone communication in customer-facing roles.",{"title":67,"content":68},"In-Demand Skills & Employers","Top employers in [Deutschland](\u002Fsearch), such as [DFV Deutsche Familienversicherung AG](\u002Fcompany\u002Fdfv-deutsche-familienversicherung-ag), seek professionals with [insurance consultation](\u002Fjobs-by-expertise\u002Finsurance-consultation), a strong [sales background](\u002Fjobs-by-expertise\u002Fsales-background), and excellent [problem solving](\u002Fjobs-by-expertise\u002Fproblem-solving) abilities for telephone customer consultation roles. [Upselling](\u002Fjobs-by-expertise\u002Fupselling) skills are particularly valued to maximize customer value and drive revenue. Companies in the [insurance](\u002Fjobs-by-industry\u002Finsurance) industry prioritize these expertises to ensure efficient service delivery and customer retention. Additionally, knowledge of [banking products](\u002Fjobs-by-expertise\u002Fbanking-products) and [financial advisory](\u002Fjobs-by-expertise\u002Ffinancial-advisory) can enhance effectiveness in these positions, making candidates more competitive in the job market.",{"title":70,"content":71},"Career & Development","A career in telephone customer consultation in [Deutschland](\u002Fsearch) often starts with entry-level roles in [insurance](\u002Fjobs-by-industry\u002Finsurance) or [financial services](\u002Fjobs-by-industry\u002Ffinancial-services), progressing to senior consultant or team lead positions with experience. Developing key expertises like [insurance consultation](\u002Fjobs-by-expertise\u002Finsurance-consultation) and [problem solving](\u002Fjobs-by-expertise\u002Fproblem-solving) is essential, and can be enhanced through certifications or training programs. Relevant IT skills such as [CRM systems](\u002Fjobs-by-skill\u002Fcrm-systems) (e.g., Salesforce) and [data analysis](\u002Fjobs-by-skill\u002Fdata-analysis) tools are increasingly important for efficiency. Networking in hubs like [Frankfurt am Main](\u002Fjobs-in-frankfurt-am-main) and continuous learning in [upselling](\u002Fjobs-by-expertise\u002Fupselling) techniques can lead to advanced opportunities in management or specialized advisory roles.","expertise:telephone-customer-consultation:de",{"industry":74,"employment_type":81,"expertise_skills":84,"it_skills":97,"salary_currency":101,"processed_working_hours":103},[75,78],{"key":76,"label":77,"count":4},"banking","Banking",{"key":79,"label":80,"count":4},"financial services","Financial Services",[82],{"key":29,"label":83,"count":4},"PERMANENT",[85,87,89,91,93,95],{"key":86,"label":40,"slug":86,"count":4},"active-portfolio-management",{"key":88,"label":39,"slug":88,"count":4},"back-office-insurance-tasks",{"key":90,"label":41,"slug":90,"count":4},"contract-optimization",{"key":92,"label":37,"slug":92,"count":4},"insurance-business-operations",{"key":94,"label":38,"slug":94,"count":4},"insurance-sales-support",{"key":96,"label":42,"slug":96,"count":4},"telephone-customer-consultation",[98],{"key":99,"label":100,"slug":99,"count":4},"digital-media-and-technologies","Digital Media And Technologies",[102],{"key":24,"label":24,"count":4},[104,105],{"key":27,"label":27,"count":4},{"key":28,"label":28,"count":4},{"total":4,"jobs":107},[108],{"id":109,"slug":110,"title":111,"raw_title":10,"is_featured":112,"company":113,"raw_hiringOrganization_logo_url":10,"processed_city_gmaps":117,"processed_country_iso_code_gmaps":119,"processed_home_office":120,"processed_salary_min":23,"processed_salary_max":121,"processed_salary_currency":24,"processed_salary_source":10,"processed_working_hours":122,"processed_employment_types":83,"processed_it_skills":124,"processed_it_skills_labels":10,"processed_job_expertise_skills":125,"processed_job_expertise_skills_labels":126,"max_cpc":43,"actual_cpc":10},52265,"privatkundenbetreuer-mwd-banking-frankfurt-am-main-white-horse-international-gmbh","Privatkundenbetreuer (m\u002Fw\u002Fd) – Banking | Frankfurt am Main",true,{"name":114,"slug":115,"logo_url":116},"White Horse International GmbH","white-horse-international-gmbh","https:\u002F\u002Fwhitehorse-international.com\u002Fwp-content\u002Fuploads\u002F2022\u002F03\u002Fwhite-horse-logo-final-gif.gif",[118],"Frankfurt am Main",[20],"HYBRID",65000,[123],"full_time",{},{"Financial Analysis":35,"Regulatory Compliance":35,"New Customer Acquisition":35,"Private Banking Advisory":35,"Banking Products Knowledge":35,"Customer Relationship Management":35},[127,128,129,130,131,132],"Private Banking Advisory","Financial Analysis","Banking Products Knowledge","Regulatory Compliance","Customer Relationship Management","New Customer Acquisition"]