[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-search-\u002Fen-de\u002Fcompany\u002Fservice-federal-credit-union":3,"company-filters-\u002Fen-de\u002Fcompany\u002Fservice-federal-credit-union":58,"all-featured-jobs-de":92,"company-service-federal-credit-union-en-de":95},{"total":4,"jobs":5},2,[6,38],{"id":7,"slug":8,"title":9,"raw_title":10,"is_featured":11,"company":12,"raw_hiringOrganization_logo_url":10,"processed_city_gmaps":15,"processed_country_iso_code_gmaps":17,"processed_home_office":19,"processed_salary_min":20,"processed_salary_max":21,"processed_salary_currency":22,"processed_salary_source":23,"processed_working_hours":24,"processed_employment_types":26,"processed_it_skills":27,"processed_it_skills_labels":28,"processed_job_expertise_skills":31,"processed_job_expertise_skills_labels":33,"max_cpc":37,"actual_cpc":37},64789,"contact-center-representative-sembach-hq-service-federal-credit-union","Contact Center Representative\u002F Sembach HQ",null,false,{"name":13,"slug":14,"logo_url":10},"Service Federal Credit Union","service-federal-credit-union",[16],"Sembach",[18],"DE","hybrid",45760,52000,"EUR","estimated",[25],"FULL_TIME","permanent",{"ms office":4,"call center software":4},[29,30],"MS Office","Call Center Software",{"member service":32,"account management":32,"inbound call handling":32},3,[34,35,36],"Member Service","Inbound Call Handling","Account Management",1,{"id":39,"slug":40,"title":41,"raw_title":10,"is_featured":11,"company":42,"raw_hiringOrganization_logo_url":10,"processed_city_gmaps":43,"processed_country_iso_code_gmaps":45,"processed_home_office":46,"processed_salary_min":47,"processed_salary_max":47,"processed_salary_currency":22,"processed_salary_source":23,"processed_working_hours":48,"processed_employment_types":26,"processed_it_skills":50,"processed_it_skills_labels":51,"processed_job_expertise_skills":52,"processed_job_expertise_skills_labels":53,"max_cpc":37,"actual_cpc":57},64772,"member-service-representative-part-time-stuttgart-panzer-service-federal-credit-union","Member Service Representative - Part-time Stuttgart Panzer",{"name":13,"slug":14,"logo_url":10},[44],"Stuttgart",[18],"onsite",21000,[49],"PART_TIME",{},[],{"cash handling":32,"retail experience":4,"banking operations":4},[54,55,56],"Cash Handling","Retail Experience","Banking Operations",0.8,{"industry":59,"employment_type":66,"expertise_skills":69,"it_skills":82,"salary_currency":87,"processed_working_hours":89},[60,63],{"key":61,"label":62,"count":4},"financial services","Financial Services",{"key":64,"label":65,"count":37},"credit union","Credit Union",[67],{"key":26,"label":68,"count":4},"PERMANENT",[70,72,74,76,78,80],{"key":71,"label":55,"slug":71,"count":37},"retail-experience",{"key":73,"label":34,"slug":73,"count":37},"member-service",{"key":75,"label":35,"slug":75,"count":37},"inbound-call-handling",{"key":77,"label":56,"slug":77,"count":37},"banking-operations",{"key":79,"label":36,"slug":79,"count":37},"account-management",{"key":81,"label":54,"slug":81,"count":37},"cash-handling",[83,85],{"key":84,"label":30,"slug":84,"count":37},"call-center-software",{"key":86,"label":29,"slug":86,"count":37},"ms-office",[88],{"key":22,"label":22,"count":4},[90,91],{"key":49,"label":49,"count":37},{"key":25,"label":25,"count":37},{"total":93,"jobs":94},0,[],{"name":13,"slug":14,"logo_url":10,"id":96,"jobs":97,"description_de":10,"description_en":10,"industry":10,"headquarters_city":10,"headquarters_country_iso":10,"latitude":10,"longitude":10,"website_url":10,"raw_street":10,"raw_city":10,"raw_zip_code":10,"raw_country":10,"raw_legal_form":10,"raw_bafin_id":10,"raw_trade_names":10,"raw_permissions":10,"translations":10},4585,[98,104,110,115,121,127,133,138,141,147,152,157,162,167,172,177,182,187,192,197,202,208,213,216],{"id":99,"slug":100,"title":101,"location":10,"raw_job_location_address_addressLocality":102,"raw_hiringOrganization_logo_url":10,"raw_description":103},64784,"senior-qa-engineer-automation-amp-api-service-federal-credit-union","Senior QA Engineer - Automation & API","Portsmouth3003","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Location: This position is an onsite position. Candidate must be located within 60 miles of the NH Seacoast area. Service Credit Union is seeking a Senior QA Engineer - Automation & API where you will design and own automated test suites that run seamlessly in our CI\u002FCD pipelines and perform manual and exploratory testing for applications that will not be included in CI\u002FCD criteria. You will collaborate closely with development and business groups to shift-left quality checks, shorten feedback loops, and raise the bar on release confidence. Primary focus includes .NET application testing (full-stack), MuleSoft integration\u002FAPI validation and Salesforce testing. This position requires a passion for robust automation, API quality, and end-to-end reliability across integrations and applications. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to the member experience.” Compensation: $109,372 -$125,000\u002Fyearly, depending on experience and qualifications. Junior level candidates typically start at the lower end of the range, with opportunities for growth as skill develop. Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. Position Responsibilities: Test Strategy & Planning Define QA strategy for APIs, services, web UIs, desktop apps, and Salesforce front-end; identify coverage goals, risks, and acceptance criteria. Champion testability and shift-left practices in refinement, design, and code review. Automation & CI\u002FCD Architect, implement, and maintain automated test suites (unit, component, API, integration, UI, and regression) for CI\u002FCD environments. Implement quality gates, test artifacts, and flakiness detection\u002Ftriage. Manual & Exploratory Testing Perform manual and exploratory testing for applications that do not meet CI\u002FCD pipeline development criteria, ensuring functional and integration quality. Document test cases, execute regression cycles, and validate fixes for these applications. .NET, MuleSoft & Salesforce Quality Design and execute automated and manual tests for .NET services and applications. Validate MuleSoft integrations (RAML\u002FAnypoint) including transformation logic, error handling, SLAs, and cross-system data integrity. Perform Salesforce front-end testing (UI, workflows, permissions, and data integrity). API & Integration Testing Define API test plans (functional, contract, negative, security basics, and performance smoke). Use tools like Postman, SoapUI\u002FReadyAPI, REST Assured, or Karate for API validation. Web & Desktop Application Testing Build resilient UI automation with Selenium, Playwright, or Cypress. Create desktop automation (e.g., WinAppDriver, Winium, or equivalent) and\u002For service-level tests for desktop components. Development Tools Used Automation & Test: Postman, SoapUI\u002FReadyAPI, WinAppDriver Languages\u002FFrameworks: C#\u002F.NET, Java, JavaScript\u002FTypeScript, NUnit\u002FxUnit, MSTest CI\u002FCD & SCM: Bitbucket Pipelines: Git Test Management\u002FBug Tracking: Jira MuleSoft: Anypoint Platform, API Manager Maintain confidentiality regarding credit union policies and procedures, member financial data, personal information, and work-related events. Provide quality support and maintain a professional relationship with peers, management, other staff, and members through cooperation, mutual trust, and respect. Regular and reliable attendance is an essential function of this position. Other duties, including special projects, as assigned. Required Knowledge and Skills: Hands-on testing experience with .NET applications and MuleSoft integrations. Salesforce testing experience (UI, API, data integrity, permission sets). Proven experience building and maintaining automated test suites integrated into CI\u002FCD pipelines. Strong API testing expertise and experience with tools for web and desktop applications (functional, contract, negative, and basic performance\u002Fsecurity). Ability to perform manual testing for non-CI\u002FCD applications. Security testing awareness (authN\u002FauthZ, Postman\u002FReadyAPI security tests). Experience testing web applications (Selenium, Playwright, Cypress or similar) and desktop applications (e.g., WinAppDriver or similar). Solid programming or scripting skills (e.g., C#, Java, TypeScript\u002FJavaScript, or Python) for test automation. Experience with version control and workflows (Git, branching strategies, PR reviews). Familiarity with test management\u002Fdefect tracking (e.g., Jira or equivalent). Strong analytical thinking, debugging skills, and a bias for automation and continuous improvement. Excellent written and verbal communication. Experience with AWS test environments and secrets management desired. Service virtualization\u002Fmocking (e.g., WireMock, Mountebank) desired. Data engineering\u002FETL testing (data quality, reconciliation) desired. Education\u002FExperience\u002FCertifications: Education: Bachelor’s degree in computer science or related field required. Experience: Five or more years of professional QA\u002FSoftware Testing experience with strong automation focus. Certification(s): n\u002Fa At Service Credit Union we celebrate our employees’ diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our member’s needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":105,"slug":106,"title":107,"location":10,"raw_job_location_address_addressLocality":108,"raw_hiringOrganization_logo_url":10,"raw_description":109},64765,"member-service-representativeteller-bedford-service-federal-credit-union","Member Service Representative\u002FTeller-Bedford","Bedford","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Member Service Representative Teller at our Bedford branch location. This role is a great step for anyone interested in a banking career with growth opportunities. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Pay: $21.00, flexible based on experience. Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. A Day in the Life: Accurately process all transactions maintaining proper security and exercising good judgement. Open and close member accounts. Provide outstanding service, problem resolution and needs-based selling. Create a positive member experience every time through confidence and enthusiasm. Build and retain member relationships through service quality. Regular and reliable attendance is an essential function of this position. Perform other duties as assigned. Experience and Qualifications: Cash handling experience desired. Customer service or retail experience preferred. Outstanding customer service skills. Excellent verbal and written communication skills. Good organizational skills with proven ability to multi-task. Ability to recognize and resolve member issues promptly, using courtesy and tact. High school diploma or equivalent required. At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":111,"slug":112,"title":113,"location":10,"raw_job_location_address_addressLocality":108,"raw_hiringOrganization_logo_url":10,"raw_description":114},64767,"member-service-representativeteller-bedford-nh-service-federal-credit-union","Member Service Representative\u002FTeller - Bedford, NH","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Member Service Representative Teller in our Bedford branch. This role is a great step for anyone interested in a banking career with growth opportunities. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Pay: $21.00, flexible based on experience. Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. A Day in the Life: Accurately process all transactions maintaining proper security and exercising good judgement. Open and close member accounts. Provide outstanding service, problem resolution and needs-based selling. Create a positive member experience every time through confidence and enthusiasm. Build and retain member relationships through service quality. Regular and reliable attendance is an essential function of this position. Perform other duties as assigned. Experience and Qualifications: Cash handling experience desired. Customer service or retail experience preferred. Outstanding customer service skills. Excellent verbal and written communication skills. Good organizational skills with proven ability to multi-task. Ability to recognize and resolve member issues promptly, using courtesy and tact. High school diploma or equivalent required. At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":116,"slug":117,"title":118,"location":10,"raw_job_location_address_addressLocality":119,"raw_hiringOrganization_logo_url":10,"raw_description":120},64768,"member-service-representativeteller-concord-nh-service-federal-credit-union","Member Service Representative\u002FTeller - Concord, NH","ConcordWM","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Member Service Representative Teller. This role is a great step for anyone interested in a banking career with growth opportunities. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Pay: $21.00, flexible based on experience. Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. A Day in the Life: Accurately process all transactions maintaining proper security and exercising good judgement. Open and close member accounts. Provide outstanding service, problem resolution and needs-based selling. Create a positive member experience every time through confidence and enthusiasm. Build and retain member relationships through service quality. Regular and reliable attendance is an essential function of this position. Perform other duties as assigned. Experience and Qualifications: Cash handling experience desired. Customer service or retail experience preferred. Outstanding customer service skills. Excellent verbal and written communication skills. Good organizational skills with proven ability to multi-task. Ability to recognize and resolve member issues promptly, using courtesy and tact. High school diploma or equivalent required. At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":122,"slug":123,"title":124,"location":10,"raw_job_location_address_addressLocality":125,"raw_hiringOrganization_logo_url":10,"raw_description":126},64769,"member-service-supervisor-derry-nh-service-federal-credit-union","Member Service Supervisor - Derry NH","DerryWM","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Member Service Supervisor where you will provide a variety of services to members and supervise branch personnel with the support and direction of the Branch Manager and\u002For Assistant Branch Manager. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Pay: Starting at $25.00\u002Fhour. Flexible based on experience. Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. A Day in the Life: Assist Branch Manager and staff to meet assigned goals. Supervise and counsel branch personnel as directed by the Branch Manager. Maintain a thorough understanding of all Service Credit Union products and services. Create a positive member experience each and every time through confidence and enthusiasm- you are the face of Service Credit Union. Build and retain member relationships through quality service. Regular and reliable attendance is an essential function of this position. Perform other job-related duties as assigned. Experience and Qualifications: One to three years of similar or related experience. Outstanding leadership and customer service skills. Ability to recognize and recommend enhancements and solutions in a fast-paced environment. Excellent verbal and written communication skills. Good organizational skills with proven ability to multi-task. High school diploma or equivalent required. At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":128,"slug":129,"title":130,"location":10,"raw_job_location_address_addressLocality":131,"raw_hiringOrganization_logo_url":10,"raw_description":132},64770,"float-member-service-supervisor-epping-service-federal-credit-union","Float-Member Service Supervisor-Epping","Epping","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Member Service Supervisor-Float based out of our Epping branch location where you will provide a variety of services to members and supervise branch personnel with the support and direction of the Branch Manager and\u002For Assistant Branch Manager. This Member Service Supervisor Float position will cover areas along the Seacoast region. There may be times when coverage may be needed in other areas as well. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Pay: Starting at $25.00\u002Fhour. Flexible based on experience. Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. A Day in the Life: Assist Branch Manager and staff to meet assigned goals. Supervise and counsel branch personnel as directed by the Branch Manager. Maintain a thorough understanding of all Service Credit Union products and services. Create a positive member experience each and every time through confidence and enthusiasm- you are the face of Service Credit Union. Build and retain member relationships through quality service. Regular and reliable attendance is an essential function of this position. Perform other job-related duties as assigned. Experience and Qualifications: One to three years of similar or related experience. Outstanding leadership and customer service skills. Ability to recognize and recommend enhancements and solutions in a fast-paced environment. Excellent verbal and written communication skills. Good organizational skills with proven ability to multi-task. High school diploma or equivalent required. At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":134,"slug":135,"title":136,"location":10,"raw_job_location_address_addressLocality":137,"raw_hiringOrganization_logo_url":10,"raw_description":120},64771,"member-service-representative-teller-grand-forks-afb-service-federal-credit-union","Member Service Representative Teller - Grand Forks AFB","GrandForks",{"id":39,"slug":40,"title":41,"location":10,"raw_job_location_address_addressLocality":139,"raw_hiringOrganization_logo_url":10,"raw_description":140},"Panzer","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a part-time Member Service Representative Teller. This role is a great step for anyone interested in a banking career with growth opportunities. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Pay: $21.00, flexible based on experience. Benefits Include: PTO and paid holidays. 401k with 8% company contribution after one year of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Training and career growth opportunities. A Day in the Life: Accurately process all transactions maintaining proper security and exercising good judgement. Open and close member accounts. Provide outstanding service, problem resolution and needs-based selling. Create a positive member experience every time through confidence and enthusiasm. Build and retain member relationships through service quality. Regular and reliable attendance is an essential function of this position. Perform other duties as assigned. Experience and Qualifications: Cash handling experience desired. Customer service or retail experience preferred. Outstanding customer service skills. Excellent verbal and written communication skills. Good organizational skills with proven ability to multi-task. Ability to recognize and resolve member issues promptly, using courtesy and tact. High school diploma or equivalent required. Open to US citizens only At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Employee European Union Privacy Notice https:\u002F\u002Fservicecu.org\u002Fdocs\u002Fdefault-source\u002Fnoindex\u002Fue_privacy.pdf #LI-DNI Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":142,"slug":143,"title":144,"location":10,"raw_job_location_address_addressLocality":145,"raw_hiringOrganization_logo_url":10,"raw_description":146},64773,"member-service-representativeteller-service-federal-credit-union","Member Service Representative\u002FTeller","Hohenfels","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Member Service Representative\u002F Teller. This role is a great step for anyone interested in a banking career with growth opportunities. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Pay: $21.00, flexible based on experience. Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. A Day in the Life: Accurately process all transactions maintaining proper security and exercising good judgement. Open and close member accounts. Provide outstanding service, problem resolution and needs-based selling. Create a positive member experience every time through confidence and enthusiasm. Build and retain member relationships through service quality. Regular and reliable attendance is an essential function of this position. Perform other duties as assigned. Experience and Qualifications: Cash handling experience desired. Customer service or retail experience preferred. Outstanding customer service skills. Excellent verbal and written communication skills. Good organizational skills with proven ability to multi-task. Ability to recognize and resolve member issues promptly, using courtesy and tact. High school diploma or equivalent required. Open to US Citizens only At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Employee European Union Privacy Notice https:\u002F\u002Fservicecu.org\u002Fdocs\u002Fdefault-source\u002Fnoindex\u002Fue_privacy.pdf #LI-DNI Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":148,"slug":149,"title":150,"location":10,"raw_job_location_address_addressLocality":139,"raw_hiringOrganization_logo_url":10,"raw_description":151},64774,"member-service-supervisor-panzer-service-federal-credit-union","Member Service Supervisor - Panzer","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Member Service Supervisor where you will provide a variety of services to members and supervise branch personnel with the support and direction of the Branch Manager and\u002For Assistant Branch Manager. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Pay: Starting at $25.00\u002Fhour. Flexible based on experience. Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. A Day in the Life: Assist Branch Manager and staff to meet assigned goals. Supervise and counsel branch personnel as directed by the Branch Manager. Maintain a thorough understanding of all Service Credit Union products and services. Create a positive member experience each and every time through confidence and enthusiasm- you are the face of Service Credit Union. Build and retain member relationships through quality service. Regular and reliable attendance is an essential function of this position. Perform other job-related duties as assigned. Experience and Qualifications: One to three years of similar or related experience. Outstanding leadership and customer service skills. Ability to recognize and recommend enhancements and solutions in a fast-paced environment. Excellent verbal and written communication skills. Good organizational skills with proven ability to multi-task. High school diploma or equivalent required. pen to US citizens only At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Employee European Union Privacy Notice https:\u002F\u002Fservicecu.org\u002Fdocs\u002Fdefault-source\u002Fnoindex\u002Fue_privacy.pdf #LI-DNI Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":153,"slug":154,"title":155,"location":10,"raw_job_location_address_addressLocality":156,"raw_hiringOrganization_logo_url":10,"raw_description":120},64775,"member-service-representative-teller-portsmouth-nh-service-federal-credit-union","Member Service Representative Teller - Portsmouth NH","Portsmouth2032",{"id":158,"slug":159,"title":160,"location":10,"raw_job_location_address_addressLocality":102,"raw_hiringOrganization_logo_url":10,"raw_description":161},64776,"data-engineer-portsmouth-nh-service-federal-credit-union","Data Engineer - Portsmouth, NH","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Data Engineer who will play a critical role in designing, developing, and maintaining our data systems to support business operations. This role serves as a technical leader on complex initiatives and as a subject matter expert in Snowflake and modern cloud data architecture. The successful candidate will be responsible for creating efficient data pipelines, building scalable data models, and ensure data is accessible, governed, performant, and trusted across the organization. This is an excellent opportunity to join a dynamic team and contribute to the growth and success of our organization. Compensation: Starting at $100,000. Negotiable with experience. Hours: Monday - Friday 8:30a.m.-5:00-p.m Location: Portsmouth, NH Service Credit Union Corporate Headquarters, fully remote considered Hybrid preferred, remote candidates will be considered Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. Position Responsibilities: Design, develop, and maintain robust ETL\u002FELT pipelines using Snowflake as the enterprise data warehouse. Optimize Snowflake performance through clustering, warehouse sizing, query tuning, and cost management. Develop and maintain integrations from source systems using tools such as SQL, Python, and orchestration frameworks. Work collaboratively with cross-functional teams, including business analysts, product managers, and software engineers, to guarantee smooth integration of data into current systems. Monitor data pipelines, proactively identify issues, and ensure high availability and reliability. Support Agile project delivery in partnership with PMO, Product Owners, and technical teams. Required Knowledge and Skills: Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent professional experience. Minimum 4–7 years of experience in data engineering, with significant hands-on experience using Snowflake in production environments. Snowflake or cloud platform certifications preferred. Advanced expertise in Snowflake architecture, SQL development, and performance optimization Strong experience with data modeling techniques (dimensional, relational, and analytical models) Proficiency in Python or similar languages for data engineering and automation Experience with orchestration tools (e.g., Airflow or similar) Understanding of cloud platforms and modern data stack concepts Strong knowledge of data governance, data quality, and security best practices Experience working in Agile development environments Excellent analytical, problem-solving, and troubleshooting skills Strong communication skills with the ability to explain complex technical concepts clearly At Service Credit Union we celebrate our employees diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":163,"slug":164,"title":165,"location":10,"raw_job_location_address_addressLocality":102,"raw_hiringOrganization_logo_url":10,"raw_description":166},64777,"business-process-improvement-analyst-portsmouth-nh-service-federal-credit-union","Business Process Improvement Analyst - Portsmouth, NH","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Business Process Improvement Analyst who will focus on identifying, analyzing, and documenting business processes across the organization to improve efficiency, consistency, and effectiveness. The Business Process Improvement Analyst will work closely with stakeholders to gather requirements, map current and future state workflows, and maintain clear process documentation that supports operational improvement and informed decision-making. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Compensation: Starting at $64,000. Negotiable with experience. Hours: Monday - Friday 8:30a.m.-5:00-p.m Location: Portsmouth, NH Service Credit Union Corporate Headquarters Hybrid: Required three days in office Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. Position Responsibilities: Identify, gather, and document current business processes through stakeholder interviews, workflow analysis, and process mapping. Analyze existing workflows to identify inefficiencies, control gaps, bottlenecks, and opportunities for process improvement. Develop and maintain clear process documentation, including procedures, flowcharts, work instructions, and related business requirements. Partner with business units to design future-state processes that improve efficiency, consistency, compliance, and service delivery. Facilitate meetings with stakeholders to gather requirements, validate process details, and build alignment on recommended changes. Support process improvement initiatives by assisting with implementation planning, change communication, and follow-up on action items. Work across departments to promote standardized processes, improve operational consistency, and support organizational goals. Track process improvement efforts, report findings and recommendations, and help maintain documentation as processes evolve. Regular and reliable attendance is an essential function of this position Perform other duties as assigned. Required Knowledge and Skills: Bachelor’s degree in Business Administration, Information Systems, Computer Science, or an equivalent combination of education and experience. Master’s degree preferred. 3-5 years of industry experience in a related role. Previous experience in Financial Services is strongly preferred. Familiarity with leading automation tools and frameworks used in business process improvement initiatives. Strong understanding of business processes and automation capabilities across functions such as finance, member service, lending, information technology, and operations. Working knowledge of SQL, including basic query execution and use of select and where clauses to analyze data sets. Strong analytical, organizational, and communication skills, with exceptional attention to detail. Strong written communication skills, including the ability to prepare clear, formal recommendations for leadership. Demonstrated ability to work independently and maintain productivity with limited supervision. Ability to work with minimal direction, identify and resolve obstacles, and escalate issues appropriately to keep initiatives on track. Excellent critical and analytical thinking skills coupled with strong problem-solving skills. Excellent task management, organizational, and communication skills with great attention to detail. Excellent written skills to formalize recommendations to Leadership & other stakeholders. Strong interpersonal skills and ability to solicit participation and input from others. Experience with MS-Office with particularly strong skills in Word, Visio, and Excel. Financial industry knowledge desired At Service Credit Union we celebrate our employees diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":168,"slug":169,"title":170,"location":10,"raw_job_location_address_addressLocality":102,"raw_hiringOrganization_logo_url":10,"raw_description":171},64778,"desktop-engineer-portsmouth-nh-service-federal-credit-union","Desktop Engineer - Portsmouth NH","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking an on-site Desktop Engineer (Microsoft) with highly skilled technical expert and significant in-depth, hands-on experience designing, deploying and maintaining desktop computing environments to ensure optimal functionality, security, and user satisfaction. This role involves configuring and troubleshooting end-user devices, including desktops. Laptops, and tablets, and implementing secure and efficient desktop solutions. Working closely with IT support teams and system administrators, the Desktop Engineer ensures that devices are configured to company standards, secure from vulnerabilities, and optimized for performance, while providing technical support to improve the overall end-user experience. Successful applicants should be able to work with application business owners, Service Desk, IT Applications team, and Information Security departments to deliver a streamlined and secure user desktop experience. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Compensation range: $86,063 - $103,829\u002Fyearly, depending on experience and qualifications. Junior level candidates typically start at the lower end of the range, with opportunities for growth as skills develop. Location: This is an on-site position following our hybrid requirements of three days on-site and two days remote. Candidates must live within 60 miles of our corporate office located at 3003 Lafayette Road, Portsmouth NH. Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. Position Responsibilities: Manage, configure, and maintain Windows and\u002For Mac operating systems, including imaging, patching, and software deployment for the organization in accordance with SFCU’s security and best practices guidelines. Develop and maintain Windows images in the physical desktop environment. Establish standards in desktop hardware and develop and maintain scripts to automate repetitive tasks and improve efficiency. Ensure all SFCU approved peripheral devices are compatible and have full functionality with standardized physical hardware. Thoroughly test any new peripheral devices to ensure full functionality with selected standardized hardware. Ensure desktop environments remain patched and up to date with latest approved security patches. Work with Application team on client\u002Fserver application upgrades at the desktop level and update images accordingly. Works with the Service Desk for desktop related information sharing and support and act as 2nd\u002F3rd -tier support for escalated hardware, software, and connectivity issues. Produce and maintain desktop standards, knowledge base, operating procedures, guidelines and system documentation. Works with appropriate third-party vendors as necessary Participate in weekly on call rotation. Adhere to organization and department standards and processes such as Change Management, Information Security, and Data Governance. Maintain confidentiality regarding credit union policies and procedures, financial data, personal information, and work-related events. Provide quality support and maintain a professional relationship with peers, management, other staff, and members through cooperation, mutual trust and respect. Regular and reliable attendance is an essential function of this position. Perform other duties as assigned. Required Knowledge and Skills: Bachelor's degree in computer science, Engineering or a related technical discipline, or the equivalent combination of education and\u002For technical training. 3 - 5 years' experience in a desktop engineering and\u002For a desktop support role. Microsoft 365 Certified: Endpoint Administrator Associate. Experience developing, optimizing, and hardening desktop OS master images. Strong experience with Microsoft Intune, SCCM, Active Directory, Azure AD, and endpoint management tools. Excellent task management, organizational, and communication skills. Experience with various physical desktop hardware. Excellent written and verbal communication skills. Ability to manage multiple projects and to meet deadlines. Strong interpersonal and communication skills. Proven crisis management skills. Interpersonal skills necessary to work effectively with cross functional teams and staff. Service Credit Union and its employees are required by federal regulations to comply with anti-money laundering laws and initiatives, including the Bank Secrecy Act and regulations promulgated by the Office of Foreign Assets Control. Training will be provided to all credit union employees on compliance with these regulations. As a condition of employment, all employees must certify that they have received the training provided by Service Credit Union and understand that they are required to comply as a condition of employment with these regulations. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":173,"slug":174,"title":175,"location":10,"raw_job_location_address_addressLocality":102,"raw_hiringOrganization_logo_url":10,"raw_description":176},64779,"general-accountant-portsmouth-nh-service-federal-credit-union","General Accountant - Portsmouth, NH","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a General Accountant who will perform various degrees of accounting related administrative tasks; while also managing primary job-related responsibilities and serving as a backup to other team members. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to the member experience.” Pay: Starting at $23.67 per hour. Flexible based on experience. Hours: Monday – Friday, 8:30am – 5:00pm Work location: Portsmouth, NH Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. The Day to Day: Perform the accounts payable function for Service CU. These responsibilities include ensuring proper approvals, payments and authorizations of vendors are on file. Perform the CUSO accounts payable process, ensuring proper approvals are obtained and the correct CUSO accounts are used. Daily F&T code review for proper inclusion within income related accounts to ensure accurate financial reporting. Prepare journal entries to assigned accounts as deemed necessary. Input Branch and ATM\u002FITM cash orders. Maintain W9 records for vendors. Prepare IRS Form 1099-MISC tax reporting via the Accounts Payable system. Provide support for the CUSO related 1099 vendors and all applicable mailings on an annual basis. Assists in the proper expense allocation of all overseas related accounts payable entries. Scans checks, invoices and all related documentation into archive system. Monitors various Service CU accounts for activity and clears entries as needed. Reviews and verifies all Treasury General Account Deposit Confirmations and Adjustments Approves and transmits outgoing bank wires, ensuring compliance with Service CU policy. Reviews and posts incoming bank wires. Performs all fixed asset and prepaid expense input into prologue, along with corresponding reconciliations. Processes all Corporate Visa accounting entries and applicable expense allocation. Performs all Service CU cashier check processing activity entries. Provides accounting support, analysis and research on an ongoing basis. Maintain job knowledge through participation in educational opportunities, professional publications, personal networks and professional organizations. Answers telephones and assume responsibilities generated by calls. Assists with other department responsibilities as necessary. Maintain confidentiality regarding credit union policies and procedures, member financial data, personal information, and work-related events. Provide quality support and maintain a professional relationship with peers, management, other staff, and members through cooperation, mutual trust and respect. Regular and reliable attendance is an essential function of this position. Perform other duties and tasks as required. Experience and Qualifications: Associates Degree required. Continuing college level education preferred. Practical Accounting and financial institution experience preferred. Must possess critical thinking skills and have the ability to articulate clearly to co-workers and management. Must be able to balance multiple tasks and workloads. Possess the ability to work independently or within a team environment as the job entails. Meet tight deadlines (especially during the month end close process) and be flexible to work as needed to get tasks accomplished. Ability to handle confidential information. Detail oriented with proven communication skills. Proficiency in Microsoft Office programs. If you are interested in applying your critical thinking skills to further your career and you enjoy working in a collaborative, fun environment where success is rewarded, Service Credit Union is the place! Join us today! Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":178,"slug":179,"title":180,"location":10,"raw_job_location_address_addressLocality":102,"raw_hiringOrganization_logo_url":10,"raw_description":181},64780,"financial-accountant-portsmouth-nh-service-federal-credit-union","Financial Accountant - Portsmouth NH","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Financial Accountant who is a seasoned staff person responsible for supporting management in coordinating departmental efforts to achieve the critical goal of timely and accurate preparation of the monthly statements of income and condition. The Financial Accountant is asked to provide support for questions and assistance to the other positions within the department, as well as staff in other departments. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to the member experience.” Compensation range: $94,959 - $118,700\u002Fyearly, depending on experience and qualifications. Junior level candidates typically start at the lower end of the range, with opportunities for growth as skills develop. Location: On-site position located in Portsmouth NH Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. Position Responsibilities: Perform proforma analysis on credit union wide projects. Develop, construct and maintain ROI analysis on credit union wide tracking metrics. Construct financial statement reports and templates as needed. Investment accounting and payment processing. Identifies, analyzes, and solves complex accounting issues and research in accordance with GAAP. Possess detailed knowledge of GAAP; provide research, guidance and technical assistance as needed. Aid in the preparation of consolidated financial statements through gathering, analyzing and reconciling information from other departments and the accounting system. Assists in ongoing review of accounting system and processes to help drive continuous improvement. Assists with ongoing updates and maintenance in Prologue, including account maintenance and reporting. Responsible for the monthly ALLL\u002FCECL calculation and all supporting schedules and entries. Comprehensive knowledge of CUSO accounting – journal entries, ALLL\u002FCECL and account reconciliations. Ongoing income and expense account review to scan for discrepancies. Prepare journal entries to assigned accounts as deemed necessary. Responsible for all monthly accrued expense entries. Works directly with the Service CU Actuarial Accountant to determine the monthly SERP calculations, all supporting entries and the monthly reconciliations. Directly responsible for maintaining the third party Derivative accounting relationships. Works directly with the third party on a regular basis for reporting, tracking and recording of any applicable accounting treatment. Assists in the annual budget process as needed. Performs month end closing analytics to identify fluctuations in the accounts that need explanation. Responsible for the review of all accounts payable entries. Maintain job knowledge through participation in educational opportunities, professional publications, personal networks and professional organizations. Answers telephones and assume responsibilities generated by calls. Assists with other department responsibilities as necessary. Maintain confidentiality regarding credit union policies and procedures, member financial data, personal information, and work-related events. Provide quality support and maintain a professional relationship with peers, management, other staff, and members through cooperation, mutual trust and respect. Regular and reliable attendance is an essential function of this position. Perform other duties and tasks as assigned. Required Knowledge and Skills: The individual must have the ability to articulate a detailed understanding of accounting practices and concepts. Must possess critical thinking skills and have the ability to articulate clearly to co-workers and management. Strong technical ability relative to accounting related issues. Proficient with Excel, Microsoft Outlook, Word, Power point, and various web-based applications required. Must be able to balance multiple tasks and workloads. Possess the ability to work independently or within a team environment as the job entails. Meet tight deadlines (especially during the month end close process) and be flexible to work as needed to get tasks accomplished. Adept knowledge of financial statements and supporting schedule components. Ability to organize and manipulate large data sets to extrapolate conclusions. Excellent analytical, organizational, and communication skills with great attention to detail. Education\u002FExperience\u002FCertifications: Education: Bachelor’s degree in accounting is required (degree in Finance, Statistics, Management Information Systems, Computer Science, or Business would be considered), with pursuit of an advanced degree preferred. Experience: Minimum of 5 - 10 years’ experience in an accounting related role is required. Service Credit Union and its employees are required by federal regulations to comply with anti-money laundering laws and initiatives, including the Bank Secrecy Act and regulations promulgated by the Office of Foreign Assets Control. Training will be provided to all credit union employees on compliance with these regulations. As a condition of employment, all employees must certify that they have received the training provided by Service Credit Union and understand that they are required to comply as a condition of employment with these regulations. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":183,"slug":184,"title":185,"location":10,"raw_job_location_address_addressLocality":102,"raw_hiringOrganization_logo_url":10,"raw_description":186},64781,"physical-security-specialist-portsmouth-nh-service-federal-credit-union","Physical Security Specialist - Portsmouth NH","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a full-time, highly motivated and detail-oriented Physical Security Specialist to join our team. This role is ideal for someone with a similar background who possesses strong organizational skills, takes initiative and ownership of tasks and responsibilities, and is ready to contribute on day one. The ideal candidate applies a structured, hands-on approach to problem-solving, is solution-oriented, and thrives in a fast-paced environment. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to the member experience.” Pay range: $22.00 - $24.00\u002Fhour. Flexible depending on experience and qualifications. Junior level candidates typically start at the lower end of the range, with opportunities for growth as skill develop. Location: This position is an onsite position. Candidate must be located within 60 miles of the NH Seacoast area. Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace© Free identify theft protection through IdentityForce© Tuition reimbursement. Training and career growth opportunities. Key Responsibilities Monitor the health and performance of video surveillance and alarm systems Review and investigate after-hours alarms or video system issues Process and review security incident reports, conducting follow-up actions or investigations as required Manage, support, and troubleshoot access control systems Troubleshoot security system issues as they arise Coordinate with external vendors for security software support or equipment troubleshooting Perform branch visits and security reviews annually Conduct physical security training with employees Maintain accurate documentation and follow established procedures for employee change requests, issue tracking, compliance reviews, and related tasks Act as backup for Security Desk and Courier as required. Regular and reliable attendance is an essential function of this position. Perform other duties as assigned. Qualifications Prior experience in security systems, facilities support, or a related field preferred Strong organizational and prioritization skills Ability to manage multiple tasks and respond to competing priorities High level of attention to detail and accuracy Self-motivated with the ability to take initiative and work independently Strong analytical and troubleshooting skills Excellent work ethic with a proactive, results-driven approach High school diploma or equivalent required. Valid driver's license with clean driving record required. Work Environment & Expectations Primarily a desk-based position Regular travel required for facility visits Ability to prioritize and adapt in a fast-paced environment while remaining dependable and responsive to employee needs At Service Credit Union we celebrate our employees’ diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our member’s needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":188,"slug":189,"title":190,"location":10,"raw_job_location_address_addressLocality":102,"raw_hiringOrganization_logo_url":10,"raw_description":191},64782,"loan-servicing-specialist-service-federal-credit-union","Loan Servicing Specialist","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Loan Servicing Specialist who will play a strategic role in ensuring efficient, compliant, and member-centric delivery of key operational functions as they relate to all loans held by SFCU. This role is also responsible for ensuring alignment of departmental performance with organization goals, and fosters a culture of excellence, control, and continuous improvement. Will recognize superior member service and the protection of the credit union’s assets as the primary responsibilities. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to the member experience.” Compensation range: $22 - $24 per hour based on experience Location: On-site position located in Portsmouth NH Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. A Day in the Life: Member Service Ensure member inquiries are responded to and resolved immediately whenever possible Provide support, as needed, for escalated member needs Support and educate staff to provide superior member service Loan Servicing Contribute to department SLA\u002FKPIs as they relate to SFCU’s overall strategic plan Contribute to ensuring all loan servicing responsibilities are consistently accomplished with maximum proficiency and efficiency Accurate and executed documentation and retention of all necessary documentation to protect SFCU’s ability to collect payment Ability to analyze documentation for understanding of all loan products offered by SFCU Ability to assist members in utilizing SFCU’s products and services including online banking platform, external payments, and wires. Complete residential loan fundings through transfer from the applicable LOS to correspondent lender to core of any necessary data entry and completion of accurate transactions through the core Maintain accurate post-closing document tracking Complete member outreach Proactively aid all new members to assist with on boarding Work with management to develop and implement additional member outreach programs designed to educate borrowers\u002Fmembers on SFCU products and services Work with other departments on developing reporting for campaigns Assist with collection of REL delinquencies from 45 days delinquent to resolution or recommendation to management for additional collection efforts. Complete loss mitigation process from mailing through updating core Contribute to the department phone\u002FSalesforce\u002Femail queues for all loan servicing related items Complete lien release process Process system maintenance loans Monitor reports related to servicing related items Generate letters related to loan servicing as needed Training and Documentation: Consistently review procedures and business practices to keep current with technological advances Recommend and draft new and revised policies\u002Fprocedures for loan servicing responsibilities as needed Reporting Contribute to monthly, quarterly, and year-end reporting. Compliance Ensure all loan servicing responsibilities are consistently accomplished in accordance with SFCU, CFPB and NCUA policies, and in compliance with state and federal regulations. NCUA, State of NH, Internal, Investor, and MI Audits Assist in preparation of requested documentation for audit Maintain reporting throughout the year that will be used for audit review Implement suggested modification of process as mandated by audit review Systems and Projects Full comprehension of the core system Maintain confidentiality regarding credit union policies and procedures, member financial data, personal information, and work-related events. Provide quality support and maintain a professional relationship with peers, management, other staff, and members through cooperation, mutual trust, and respect. Understand the Service Federal Credit Union mission, vision, and corporate goals as they relate to the position, department, and credit union. Regular and reliable attendance is an essential function of this position. Perform other duties as assigned. Credit Union Knowledge Maintain knowledge and understanding of credit union’s overall strategic plan and priorities Maintain high level of knowledge of credit union policies Maintain high level of credit union product and services offerings Maintain detailed knowledge of departmental policies Ability to detect and research any deficiencies and make recommendations accordingly Required Knowledge and Skills: High School diploma or equivalent required. Minimum 1 years' experience in a related field desired. Financial industry experience and customer service experience desired. Superior member service skills and professionalism Experience with banking systems and technologies and their relationship to business functions, practices, and processes preferred. Strong interpersonal skills and ability to solicit participation and input from others, including the ability to establish strong rapport and credibility with business teams. Strong problem solving and analytical skills. Ability to work independently and in a team environment. Ability to communicate clearly and effectively verbally and in writing. Proficient with Excel, Microsoft Outlook, Word, Power point, and various web-based applications Willingness to work extended hours, including weekends, as responsibilities require. Flexibility in a hybrid work environment Ability to prioritize and organize work duties Valid driver's license with clean driving record Ability to travel to other work locations as required, if needed At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":193,"slug":194,"title":195,"location":10,"raw_job_location_address_addressLocality":102,"raw_hiringOrganization_logo_url":10,"raw_description":196},64783,"risk-management-analyst-portsmouth-nh-service-federal-credit-union","Risk Management Analyst - Portsmouth, NH","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Risk Management Analyst who will be responsible for supporting the daily operations, documentation, monitoring, and administrative functions of the department while developing foundational knowledge of enterprise risk management practices. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Compensation: Starting at $60,000. Negotiable with experience. Hours: Monday - Friday 8:30a.m.-5:00-p.m Location: Portsmouth, NH Service Credit Union Corporate Headquarters Hybrid: Required three days in office Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. Position Responsibilities: Identify, gather, and document current business processes through stakeholder interviews, workflow analysis, and process mapping. Conduct day-to-day operational activities associated with the Enterprise Risk Management program, including risk assessments, RCSAs, data collection, and reporting support Assist in identifying, documenting, and evaluating operational, compliance, strategic, and reputational risks across business units Communicate risk findings and recommendations to business unit owners in a professional and collaborative manner Support business unit owners in the development and tracking of corrective action plans and risk mitigation activities Maintain accurate system records, documentation, and data entry within departmental systems and applications Collect, organize, and maintain key risk indicator (KRI) data and supporting documentation Assist with preparation and maintenance of risk reports, assessment documentation, and program tracking activities Develop and maintain departmental procedures, workflows, and process documentation to support operational consistency and program maturity Support ongoing monitoring and follow-up activities related to risk assessments, action plans, and remediation efforts Participate in process improvement initiatives and identify opportunities to strengthen operational efficiency and risk management practices Collaborate with internal stakeholders to support risk awareness, governance, and control effectiveness Contribute to a positive and collaborative team environment through knowledge sharing, accountability, and continuous learning Regular and reliable attendance is an essential function of this position. Perform other duties as required. Required Knowledge and Skills: Bachelor’s degree required Minimum 3 years experience in Risk Management. Financial industry experience preferred. Ability to identify, assess, and articulate operational, compliance, strategic, and control risks Strong critical thinking and problem-solving skills Ability to think through and build sustainable processes and workflows Inquisitive mindset with a natural tendency to ask “why” Ability to analyze issues beyond surface-level symptoms and identify root causes Comfortable challenging assumptions and identifying gaps in controls or processes Ability to connect business activities to risk impacts and control requirements Strong attention to detail while maintaining awareness of enterprise-level impacts Ability to prioritize competing risks and assignments effectively Ability to develop and document risk events, controls, mitigation strategies, and corrective actions Experience building or enhancing risk assessment methodologies and governance processes Ability to evaluate effectiveness of controls and recommend practical improvements Ability to translate regulatory or policy expectations into operational processes Understanding of risk management frameworks, governance, and control environments Ability to support development of KRIs, reporting metrics, and monitoring activities Ability to document procedures and workflows clearly and effectively Effective communicator capable of translating complex risk and control concepts into business-friendly language Ability to build strong working relationships across business units Personable and collaborative approach when working with stakeholders Comfortable facilitating discussions surrounding risk, accountability, and process improvement Ability to provide constructive feedback professionally and respectfully Ability to influence without direct authority Strong written communication and presentation skills Ability to train, coach, or guide business partners through risk-related processes Self-starter with strong initiative and accountability Positive attitude with a solutions-oriented mindset Coachable and open to continuous feedback and development Ability to manage multiple assessments, projects, and competing priorities simultaneously Strong organizational and time-management skills Adaptable and comfortable working in evolving environments Ability to work independently while also contributing to team success Demonstrates professionalism, discretion, and sound judgment Comfortable navigating ambiguity and developing structure where needed At Service Credit Union we celebrate our employees diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":198,"slug":199,"title":200,"location":10,"raw_job_location_address_addressLocality":102,"raw_hiringOrganization_logo_url":10,"raw_description":201},64785,"social-media-strategist-service-federal-credit-union","Social Media Strategist","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Location: Portsmouth, NH - Service Credit Union Corporate Headquarters Compensation: Annual Salary starting at $56,016. Negotiable with experience The Marketing Department develops strategies and solutions that drive growth, deepen member relationships, and strengthen the Service Credit Union brand across the markets and communities we serve. The Social Media Strategist leads organic social strategy and channel management, including editorial planning, storytelling, publishing, and performance. Working with Creative Services and internal partners, the role builds an engaging social presence that reflects the credit union’s people, community impact, values, and brand. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to the member experience.” Social Media Strategy & Editorial Leadership Lead organic social strategy with the Digital Marketing Manager, setting priorities, content direction, goals, and testing opportunities. Stay current on platform and audience trends and recommend where to focus. Own a forward-looking editorial calendar balancing planned content, organizational priorities, and timely opportunities. Find and develop compelling, audience-relevant stories across the credit union. Evaluate social requests, recommending the best approach or declining opportunities that are not a good fit. Content, Publishing & Community Management Partner with Creative Services, which produces most social copy and creative assets; provide channel direction and review content for social fit. Create social content as needed; support periodic event capture and guide internal partners on content capture. Manage day-to-day publishing across social channels, including scheduling and tagging in the social media management platform. Ensure social content follows applicable regulations and Service Credit Union compliance requirements. Monitor and engage with comments, direct messages, mentions, ratings, reviews, and relevant conversations; identify emerging issues, trends, and content opportunities. Triage complaints and potential reputational issues, routing member-service questions and concerns to the Contact Center as needed. Measurement & Optimization Track key organic social measures, including reach, engagement, sentiment, and audience growth. Analyze what is and is not working and apply insights to future content, cadence, and strategy. Provide a monthly social performance readout with results, key learnings, and next steps. Social Operations & Growth Initiatives Own and improve the social media management platform, reporting and tagging structures, workflows and guidelines. Build and manage the employee advocacy program, providing employees with approved, ready-to-share social content. Corporate Adherence Maintain confidentiality regarding credit union policies and procedures, member financial data, personal information, and work-related events. Provide quality support and maintain a professional relationship with peers, management, other staff, and members through cooperation, mutual trust, and respect. Regular and reliable attendance is an essential function of this position. Perform other duties as required. Required Knowledge and Skills Experience owning or leading an organic social media program, with strong strategic and editorial judgment. Strong storytelling skills and the ability to develop compelling, audience-relevant content. Strong understanding of major social platforms, community management, social listening, analytics, and social media management tools. Ability to write and edit social copy and create content using photography, mobile video, short-form video, graphic design, and editing tools. Strong communication, presentation, organizational, and stakeholder-management skills, including constructive pushback and collaboration. Self-directed, accountable, and adaptable; able to improve processes, learn new technologies, and responsibly use AI and other emerging tools within brand, privacy, compliance, and regulatory requirements. Education: Bachelor’s degree required, ideally in business, marketing, communications, advertising, or a related field. Experience: 3–5+ years of progressively responsible social media experience, including experience owning or leading an organic social media program. Experience in financial services or another highly regulated industry is strongly preferred. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":203,"slug":204,"title":205,"location":10,"raw_job_location_address_addressLocality":206,"raw_hiringOrganization_logo_url":10,"raw_description":207},64786,"contact-center-representative-rochester-nh-service-federal-credit-union","Contact Center Representative - Rochester, NH","RochesterROC","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Contact Center Representative (CCR) who will provide account-related services to members located throughout the world. The CCR handles all inbound contact with clients, received via phone, chat, e-mail and video channels, related to Member Service inquiries and transactions. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Pay: Starting at $22.00 per hour. Flexible based on experience. Hours: Full Time, Monday - Friday, 11:30 am to 8:00 pm, Saturday, 9:30 am - 6:00 pm rotating every 3rd weekend. Benefits Include: Great health and dental benefits starting day one! Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. The Day to Day: Assist members and potential members with telephone, chat and email correspondence fostering a one call resolution environment. Answer general inquiry questions about members accounts. Quickly identify client needs and match it to a product or service. Regular and reliable attendance is an essential function of this position. Perform other job-related duties as assigned. Experience and Qualifications: Excellent verbal and written communication skills. Outstanding customer service skills. Good organizational skills with proven ability to multi-task. Ability to recognize and resolve member issues promptly, using courtesy and tact. Customer service, retail or call center experience preferred but not required. High school diploma or equivalent required. At Service Credit Union we celebrate our employees diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":209,"slug":210,"title":211,"location":10,"raw_job_location_address_addressLocality":206,"raw_hiringOrganization_logo_url":10,"raw_description":212},64787,"consumer-lending-originations-specialist-rochester-nh-service-federal-credit-union","Consumer Lending Originations Specialist - Rochester, NH","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Consumer Lending Originations Specialist who will serve as the first point of contact for members seeking consumer lending solutions. This role is primarily responsible for guiding members through the loan application process from initial inquiry to contract preparation, ensuring a seamless and positive experience. The ideal candidate is detail-oriented, service-driven, and skilled at balancing relationship-building with compliance and operational accuracy. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Pay: Starting at $26.93 per hour. Flexible based on experience. Hours: Full time, 11:30am – 8:00pm, rotating Saturdays. Location: Rochester, NH Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace© Free identify theft protection through IdentityForce© Tuition reimbursement. Training and career growth opportunities. The Day to Day: Assist members throughout the consumer loan journey, providing clear guidance and support from application to closing. Originate consumer loan applications accurately and efficiently. Respond promptly to inbound member calls, web messages, and email inquiries, delivering timely and professional service. Conduct regular outbound calls to members with approved loan applications to drive engagement, obtain required documentation, and improve pull-through rates. Promote and sell loan protection products, including Credit Life, Credit Disability, Guaranteed Asset Protection (GAP), and Mechanical Breakdown Protection (MBP). Product match additional loan and deposit (share) products to strengthen member relationships and meet individual and organizational goals. Meet or exceed established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). This includes, but is not limited to, productivity goals, average handle time, average speed of answer, interaction abandonment rates, loan origination volume, document generation efficiency, follow-up effectiveness, and pull-through rates. Ensure accuracy and completeness of all applications through a detailed and thorough review process. Comply with all lending policies, procedures, and applicable federal and state regulations. Deliver exceptional member service by utilizing active listening skills and a solution-oriented approach. Uphold a high standard of professionalism in all interactions. Strive for one-call resolution by proactively requesting and obtaining required documentation during the initial member contact. Prepare and distribute loan documents and contracts in a timely and accurate manner. Evaluate vehicle loan documentation in accordance with fraud prevention protocols, including validating dealership legitimacy and identifying potential risks. Apply investigative and analytical skills during the origination process to verify application information Maintain a thorough understanding of all lending policies, procedures, and current promotions. Effectively prioritize workload and manage time to meet departmental objectives in a fast-paced environment. Maintain strict confidentiality regarding credit union policies and procedures, member financial data, personal information, and internal matters. Foster positive working relationships by providing quality support to peers, management, and other staff through cooperation, mutual trust, and respect. Demonstrate commitment to departmental goals and proactively support team success. Collaborate with team members using a peer-to-peer approach to resolve questions and share knowledge. Adapt to changing responsibilities and provide support in other areas as needed; perform additional duties as assigned. Demonstrate critical thinking and problem-solving skills, with the ability to conduct independent research, leverage available resources, and develop effective solutions and recommendations. Demonstrate strong schedule adherence to meet service level expectations and support team productivity. Regular and reliable attendance is an essential function of this position. Perform other job-related duties as assigned. Experience & Qualifications: High school diploma or equivalent required; additional education or relevant industry experience preferred. Strong communication skills, both verbal and written. Proven ability to multitask and manage a high volume of member interactions. Detail-oriented with strong organizational and problem-solving skills. Ability to work in a fast-paced, goal-driven environment. Knowledge of lending regulations and compliance standards is a plus. Service Credit Union and its employees are required by federal regulations to comply with anti-money laundering laws and initiatives, including the Bank Secrecy Act and regulations promulgated by the Office of Foreign Assets Control. Training will be provided to all credit union employees on compliance with these regulations. As a condition of employment, all employees must certify that they have received the training provided by Service Credit Union and understand that they are required to comply as a condition of employment with these regulations. At Service Credit Union we celebrate our employees’ diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our member’s needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":7,"slug":8,"title":9,"location":10,"raw_job_location_address_addressLocality":214,"raw_hiringOrganization_logo_url":10,"raw_description":215},"SembachHQ","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Contact Center Representative\u002F Sembach HQ (CCR) where you will provide account-related services to members located throughout the world. The CCR handles all inbound contact with clients, received via phone, chat, e-mail and video channels, related to Member Service inquiries and transactions. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Pay: Starting at $22.00 per hour. Flexible based on experience. Hours: Full Time Tuesday - Friday 11:30 AM to 8:00 PM Saturday 0930-AM to 6:00 PM This position is not fully remote\u002F 3 days in the office required Benefits Include: Great health and dental benefits starting day one! Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce Tuition reimbursement. Training and career growth opportunities. The Day to Day: Assist members and potential members with telephone, chat and email correspondence fostering a one call resolution environment. Answer general inquiry questions about members accounts. Quickly identify client needs and match it to a product or service. Perform other job-related duties as assigned. Experience and Qualifications: Excellent verbal and written communication skills. Outstanding customer service skills. Good organizational skills with proven ability to multi-task. Ability to recognize and resolve member issues promptly, using courtesy and tact. Customer service, retail or call center experience preferred but not required. High school diploma or equivalent required. Open to US citizens only If you are interested in applying your customer service skills to further your career, and you enjoy working in a collaborative, fun environment where success is rewarded, Service Credit Union is the place! Join us today! At Service Credit Union we celebrate our employees diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Employee European Union Privacy Notice https:\u002F\u002Fservicecu.org\u002Fdocs\u002Fdefault-source\u002Fnoindex\u002Fue_privacy.pdf #LI-DNI Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.",{"id":217,"slug":218,"title":219,"location":10,"raw_job_location_address_addressLocality":206,"raw_hiringOrganization_logo_url":10,"raw_description":220},64790,"title-management-specialist-rochester-nh-service-federal-credit-union","Title Management Specialist - Rochester, NH","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Title Management Specialist who will play a strategic role in ensuring efficient, compliant, and member-centric delivery of key operational functions. This role is also responsible for ensuring alignment of departmental performance with organization goals, and fosters a culture of excellence, control, and continuous improvement. Will recognize superior member service and the protection of the credit union’s assets as the primary responsibilities. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to the member experience.” Pay: Starting at $23.67 per hour. Flexible based on experience. Hours: Monday - Friday 8:30a.m.-5:00-p.m Location: Rochester, NH Service Credit Union Operations Center Hybrid Potential: 5 days\u002Fweek in office for 90 days, then 4 days in office with 1 WFH day\u002Fweek Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and 11 paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace Free identify theft protection through IdentityForce. Tuition reimbursement. Training and career growth opportunities. Position Responsibilities: Contributes to department SLA\u002FKPIs as they relate to SFCU’s overall strategic plan Contributes to ensuring all Title Management responsibilities are consistently accomplished with maximum proficiency and efficiency Works directly with 3rd party title management system Reviews the daily paid off auto loan report\u002Frelease of titles Completes off loan insurance refund letters Contribute to the department phone\u002FSalesforce\u002Femail queues for all title management related items Completes with title research Assist members, other departments and branches with MVD issues Suspense report Preparing documentation for scanning and indexing to cold storage Data entry for title information Filing of necessary documentation Process daily PIF report Work with overseas as needed Completes Permission to Ship process (all) Assist in preparation of requested transactions for audit Maintain reporting throughout the year that will be used for audit review Implement suggested modification of process as mandated by audit review Ensure all Title Management responsibilities are consistently accomplished in accordance with SFCU, CFPB and NCUA policies, and in compliance with state and federal regulations. Regular and reliable attendance is an essential function of this position. Perform other duties as assigned. Required Knowledge and Skills: High school diploma or equivalent required. 1 year of experience in a related field preferred. Financial industry experience preferred. Customer service experience preferred. Superior member service skills and professionalism Experience with banking systems and technologies and their relationship to business functions, practices, and processes preferred. Strong interpersonal skills and ability to solicit participation and input from others, including the ability to establish strong rapport and credibility with business teams. Strong problem solving and analytical skills. Ability to work independently and in a team environment. Ability to communicate clearly and effectively verbally and in writing. Proficient with Excel, Microsoft Outlook, Word, Power point, and various web-based applications Willingness to work extended hours, including weekends, as responsibilities require. Flexibility in a hybrid work environment Ability to prioritize and organize work duties Must be able to interpret various laws and MVD regulations Knowledge of 3rd party titling systems At Service Credit Union we celebrate our employees’ diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity."]