Key Responsibilities

Manage and maximize a portfolio of trade credit insurance policies.
Apply commercial underwriting standards to ensure profitability and quality of customer portfolio.
Negotiate the most suitable policy terms for all stakeholders while delivering a high standard of customer satisfaction and company’s profitability.
Coordinate closely with different internal functions (i.e.: Claims, Policy Administration and Credit Risk).
Maintain satisfactory relationship with all business partners and intermediaries
Capable of setting up strategies to deliver high portfolio and account retention and achieve upsell targets.
Conduct and execute ad hoc customer centricity projects.
Responsible for the cross-sell initiative and existing regional programs.
Execute regular customer engagement as per account strategy including ad hoc events.

Job Requirements

At least 3 years of account management with proven track record of overachieving retention, up-sell / cross-sell targets
Exceptional presentation skills
Fluent in spoken and written Mandarin and English
Good negotiation skills and a team player
Bachelor degree or above
Good analytical skills
Excellent with MS Office and comfortable leveraging AI to gain efficiency

Allianz Trade embraces innovative technologies. We utilize Artificial Intelligence powered tools and encourage candidates with a basic understanding of commonly used platforms, as well as an awareness of best practices and the potential risks associated with AI in the workplace to apply.

1 Job for Customer Relationship Management in China

Account Manager