Private Banking Assistant - Europe (BSISA)

Country: Switzerland

Responsibilities:

Assist the FO team of Banco Santander International S.A. in the daily business as usual. You will be giving support on service tasks in a well-organized and timely way, learning about the needs of the bankers and the clients.

You will be doing of the following tasks:

Customer service, helping on:

Provide administrative support in opening banking relationships, including dealing with Legal & Compliance matters
Monitoring progress of tasks and ensure proper follow-up
Checking balance positions, loans, transfers, etc.
Addressing request for payment instructions
Process applications and inquiries related to Credit/Debit Cards

Operations and Back Office, supporting on:

Ensure close collaboration with various departments including Onboarding, Legal & Compliance, Credit, Payments and back office.
Monitoring and verifying that all the transactions requested have been completed/processed by the operations department.
FX transactions and wire transfers management
New accounts and Updates
Prepare documentation and assistance to Bankers and other members of Front Office Team.

Profile

Formal Academic Education: i.e. bachelor’s degree
1-4 years of relevant experience in financial and banking industry in the following fields: customer service, operations, compliance, back office, dealing with internal and external clients, preparation of reports and customer visits.
Strong technical knowledge in Banking, Business Administration and Finance
Software: good use of Office tools.
Good planning and organizational skills/problem-solving approach.
Dynamic, pro-active, and capable of completing tasks in an independent manner.
Adaptable, personable team player with “can-do” attitude and great interpersonal skills.
Teamwork and team spirit focused.
Eager to learn.

Languages

Languages: Fluent English (written and spoken). French and Spanish will be highly valued.

Requirements

Eligible to work in Switzerland.

The Santander Way

Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Ready to make it happen? It starts with you. It starts here.

Private Banking Assistant - Europe (BSISA)