[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-service-representative-bank-of-montreal-en-ca":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":11,"featured_until":7,"is_active":12,"deactivated_at":7,"is_enriched":12,"processed_job_posting_json":13,"processed_latitude":69,"processed_longitude":70,"processed_employment_types":71,"processed_working_hours":72,"processed_working_hours_labels":74,"processed_home_office":75,"processed_salary_min":66,"processed_salary_max":67,"processed_salary_currency":63,"processed_salary_source":76,"processed_benefits":77,"processed_benefits_labels":84,"processed_industry":85,"processed_skills":7,"processed_job_location":86,"processed_full_address_gmaps":88,"processed_street_gmaps":90,"processed_city_gmaps":92,"processed_postal_code_gmaps":93,"processed_country_gmaps":95,"processed_country_iso_code_gmaps":97,"full_description":16,"formatted_description":98,"processed_employment_types_labels":35,"processed_home_office_labels":33,"processed_industry_labels":37,"processed_it_skills":99,"processed_it_skills_labels":101,"processed_soft_skills":102,"processed_soft_skills_labels":103,"processed_job_expertise_skills":104,"processed_job_expertise_skills_labels":105,"processed_language_requirements":106,"processed_total_experience_years":113,"processed_professional_field":114,"processed_professional_field_labels":117,"processed_leadership_role":11,"processed_date_posted":19,"raw_job_url":118,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":119,"canonical_industry_label":120,"max_cpc":113,"actual_cpc":7},81424,"service-representative-bank-of-montreal","Service Representative",null,{"name":9,"slug":10,"logo_url":7},"Bank of Montreal","bank-of-montreal",false,true,{"@context":14,"@type":15,"title":6,"description":16,"hiringOrganization":17,"datePosted":19,"validThrough":20,"jobLocation":21,"jobLocationType":33,"employmentType":34,"industry":36,"skills":38,"baseSalary":61},"https:\u002F\u002Fschema.org\u002F","JobPosting","Application Deadline: 10\u002F18\u002F2026 Address: 100 King Street West Job Family Group: Customer Shared Services Please note that this is a role that requires in person presence 5 days a week. MANDATE Under the informal supervision of the Expediter, and the formal supervision of the Manager, the Messenger is accountable for physically moving all instruments (including but not limited to physical securities, cheques, and counter receipts) as well as other items (e.g., envelopes and legal paperwork) from and to our external clients in downtown Toronto; also responsible for arranging outgoing overnight courier deliveries for WBPO. The complexity of this process is considered to be low because of the routine nature of the work and limited financial and reputational risks. ACCOUNTABILITIES timely and accurate deliveries and pick-ups of instruments, including the meeting of deadlines, usually under minimal direct supervision demonstrating professional client service, both internally in our office and externally on the premises of our clients sending instruments to clients by overnight courier accurately accounting for securities in the Box Account once a week identifying situations of potential risk and escalating them to the Expediter, Assistant Expediter, or Manager; and\u002For the internal contact responsible for any given item or situation securing all items being carried in a manner consistent with policies and procedures prescribed by our insurance company and by any regulatory body Function includes assisting Work from home individuals for some light administrative functions such as UPS, SMS good deliveries, etc. Training to assist administrative work, processing of securities Scanning of securities on SMS AUTHORITIES To deliver on these accountabilities, the incumbent must have the following authorities: responsible for the escalation of issues to the Expediter or the Assistant Expediter, and\u002For the Manager Provides document management services and processes including (but not limited to) filing, safe custody, sending\u002Fretrieval, imaging\u002Fdigitizing, maintenance, archival and destruction of documents, leading to secure, consistent and effective access to and management of documentation. Document types include account documentation, securities\u002Fcertificates, transaction information, etc. Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones. Communicates with internal stakeholders to respond to standard and non-standard inquiries. Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and\u002For manager. Determines type of documents and appropriate document management actions as per document management request and establish procedures and processes. Reviews documents to verify that forms are correctly completed and required formats are used. Executes data entry\u002Fprocessing\u002Ftracking to support document management activities. Develops and maintains effective relationships with team members and stakeholders to execute work and fulfill service delivery expectations. Executes work in accordance with defined procedures and processes to meet the prescribed timeframe. Understands risks inherent in the operating area and ensures appropriate actions, including accuracy and safeguarding of all documents. Follows records retention guidelines and policies for type of documentation, as required. Completes complex & diverse tasks within given rules\u002Flimits. Analyzes issues and determines next steps; escalates as required. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations. Qualifications: Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. PC skills (MS Word, Excel, PowerPoint) – Good. Time management skills – Good. Prioritization skills – Good. Ability to multi-task in a fast-paced environment. Basic specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Salary: $35,500.00 - $65,000.00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https:\u002F\u002Fjobs.bmo.com\u002Fglobal\u002Fen\u002FTotal-Rewards About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at https:\u002F\u002Fjobs.bmo.com\u002Fca\u002Fen. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, we’re focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are We’re proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, we’ll continue to build, invest and transform to drive performance that serves the good that grows.",{"@type":18,"name":9},"Organization","2026-10-02","2027-10-02",[22],{"@type":23,"address":24,"geo":29},"Place",{"@type":25,"addressLocality":26,"addressCountry":27,"addressRegion":28},"PostalAddress","Toronto","CA","Ontario",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",43.6488576,-79.3821042,"ONSITE",[35],"PERMANENT",[37],"Banking and Financial Services",[39,40,41,42,43,44,45,46,18,47,48,49,50,51,52,53,54,55,56,57,58,59,60],"MS Word","MS Excel","MS PowerPoint","Time Management","Prioritization","Multi-tasking","Verbal Communication","Written Communication","Collaboration","Teamwork","Analytical Thinking","Problem Solving","Client Service","Attention to Detail","Risk Awareness","Document Management","Securities Processing","Courier Coordination","Data Entry","Records Retention","Risk Management","Administrative Support",{"@type":62,"currency":63,"value":64},"MonetaryAmount","CAD",{"@type":65,"minValue":66,"maxValue":67,"unitText":68},"QuantitativeValue",35500,65000,"YEAR",[31],[32],"permanent",[73],"FULL_TIME",[73],"onsite","estimated",[78,79,80,81,82,83],"Health insurance","Tuition reimbursement","Accident and life insurance","Retirement savings plans","Performance-based incentives","Discretionary bonuses",[78,79,80,81,82,83],"banking and financial services",[87],"bank, fcp, canada",[89],"100 King St W, Toronto, ON M5K 2A1, Kanada",[91],"King Street West 100",[26],[94],"M5K 2A1",[96],"Kanada",[27],"Application Deadline: 10\u002F18\u002F2026\n\nAddress: 100 King Street West\n\nJob Family Group: Customer Shared Services\n\nPlease note that this is a role that requires in person presence 5 days a week.\n\n## MANDATE\n\nUnder the informal supervision of the Expediter, and the formal supervision of the Manager, the Messenger is accountable for physically moving all instruments (including but not limited to physical securities, cheques, and counter receipts) as well as other items (e.g., envelopes and legal paperwork) from and to our external clients in downtown Toronto; also responsible for arranging outgoing overnight courier deliveries for WBPO. The complexity of this process is considered to be low because of the routine nature of the work and limited financial and reputational risks.\n\n## ACCOUNTABILITIES\n\n- timely and accurate deliveries and pick-ups of instruments, including the meeting of deadlines, usually under minimal direct supervision\n- demonstrating professional client service, both internally in our office and externally on the premises of our clients\n- sending instruments to clients by overnight courier\n- accurately accounting for securities in the Box Account once a week\n- identifying situations of potential risk and escalating them to the Expediter, Assistant Expediter, or Manager; and\u002For the internal contact responsible for any given item or situation\n- securing all items being carried in a manner consistent with policies and procedures prescribed by our insurance company and by any regulatory body\n\nFunction includes assisting Work from home individuals for some light administrative functions such as UPS, SMS good deliveries, etc.\n\nTraining to assist administrative work, processing of securities\n\nScanning of securities on SMS\n\n## AUTHORITIES\n\nTo deliver on these accountabilities, the incumbent must have the following authorities:\n\n- responsible for the escalation of issues to the Expediter or the Assistant Expediter, and\u002For the Manager\n\nProvides document management services and processes including (but not limited to) filing, safe custody, sending\u002Fretrieval, imaging\u002Fdigitizing, maintenance, archival and destruction of documents, leading to secure, consistent and effective access to and management of documentation. Document types include account documentation, securities\u002Fcertificates, transaction information, etc.\n\nCoordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.\n\nCommunicates with internal stakeholders to respond to standard and non-standard inquiries.\n\nResolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and\u002For manager.\n\nDetermines type of documents and appropriate document management actions as per document management request and establish procedures and processes.\n\nReviews documents to verify that forms are correctly completed and required formats are used.\n\nExecutes data entry\u002Fprocessing\u002Ftracking to support document management activities.\n\nDevelops and maintains effective relationships with team members and stakeholders to execute work and fulfill service delivery expectations.\n\nExecutes work in accordance with defined procedures and processes to meet the prescribed timeframe.\n\nUnderstands risks inherent in the operating area and ensures appropriate actions, including accuracy and safeguarding of all documents.\n\nFollows records retention guidelines and policies for type of documentation, as required.\n\nCompletes complex & diverse tasks within given rules\u002Flimits.\n\nAnalyzes issues and determines next steps; escalates as required.\n\nBroader work or accountabilities may be assigned as needed.\n\nTake measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.\n\n## Qualifications:\n\n- Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.\n- PC skills (MS Word, Excel, PowerPoint) – Good.\n- Time management skills – Good.\n- Prioritization skills – Good.\n- Ability to multi-task in a fast-paced environment.\n- Basic specialized knowledge.\n- Verbal & written communication skills - Good.\n- Organization skills - Good.\n- Collaboration & team skills - Good.\n- Analytical and problem solving skills - Good.\n\nSalary: $35,500.00 - $65,000.00\n\nPay Type: Salaried\n\nThe above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https:\u002F\u002Fjobs.bmo.com\u002Fglobal\u002Fen\u002FTotal-Rewards\n\n## About Us\n\nAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.\n\nAs a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.\n\nTo find out more visit us at https:\u002F\u002Fjobs.bmo.com\u002Fca\u002Fen.\n\nBMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.\n\nNote to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.\n\nBMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, we’re focused on building, investing and transforming how we work to drive performance and continue growing the good.\n\n## Who we are\n\nWe’re proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, we’ll continue to build, invest and transform to drive performance that serves the good that grows.",{"ms word":100,"ms excel":100,"ms powerpoint":100},2,[39,40,41],{"time management":100,"prioritization":100,"multi-tasking":100,"verbal communication":100,"written communication":100,"organization":100,"collaboration":100,"teamwork":100,"analytical thinking":100,"problem solving":100,"client service":100,"attention to detail":100,"risk awareness":100},[42,43,44,45,46,18,47,48,49,50,51,52,53],{"data entry":100,"risk management":100,"records retention":100,"document management":100,"courier coordination":100,"securities processing":100,"administrative support":100},[54,55,56,57,58,59,60],{"detected_language_jobad":107,"required":108},"en",[109],[110],{"language":111,"level":112},"ENGLISH","B2",1,[115,116],"Administrative and Secretarial Activities","Financial and Insurance Services",[115,116],"https:\u002F\u002Fbmo.wd3.myworkdayjobs.com\u002Fen-us\u002Fexternal\u002Fjob\u002Ftoronto-on-can\u002Fservice-representative_r260027874","banking","Banking"]