[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-omnitrackerservicenow-administrator-with-german-coba-nearshoring-sofia-bg-en-bg":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":11,"featured_until":7,"is_active":12,"deactivated_at":7,"is_enriched":12,"processed_job_posting_json":13,"processed_latitude":68,"processed_longitude":69,"processed_employment_types":70,"processed_working_hours":71,"processed_working_hours_labels":73,"processed_home_office":74,"processed_salary_min":65,"processed_salary_max":66,"processed_salary_currency":62,"processed_salary_source":75,"processed_benefits":76,"processed_benefits_labels":90,"processed_industry":91,"processed_skills":7,"processed_job_location":92,"processed_full_address_gmaps":94,"processed_street_gmaps":96,"processed_city_gmaps":98,"processed_postal_code_gmaps":99,"processed_country_gmaps":101,"processed_country_iso_code_gmaps":103,"full_description":16,"formatted_description":104,"processed_employment_types_labels":35,"processed_home_office_labels":33,"processed_industry_labels":37,"processed_it_skills":105,"processed_it_skills_labels":109,"processed_soft_skills":110,"processed_soft_skills_labels":111,"processed_job_expertise_skills":112,"processed_job_expertise_skills_labels":113,"processed_language_requirements":114,"processed_total_experience_years":106,"processed_professional_field":124,"processed_professional_field_labels":126,"processed_leadership_role":11,"processed_date_posted":19,"raw_job_url":127,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":128,"canonical_industry_label":129,"max_cpc":130,"actual_cpc":7},84568,"omnitrackerservicenow-administrator-with-german-coba-nearshoring-sofia-bg","Omnitracker\u002FServiceNow Administrator (with German)",null,{"name":9,"slug":10,"logo_url":7},"CoBa Nearshoring Sofia BG","coba-nearshoring-sofia-bg",false,true,{"@context":14,"@type":15,"title":6,"description":16,"hiringOrganization":17,"datePosted":19,"validThrough":20,"jobLocation":21,"jobLocationType":33,"employmentType":34,"industry":36,"skills":38,"baseSalary":60},"https:\u002F\u002Fschema.org\u002F","JobPosting","Wichtiger Hinweis: Bitte aktiviere JavaScript, um diese Seite uneingeschränkt nutzen zu können.\nvorherige Stelle\nnächste Stelle\nYour tasks\nEnsuring stable day-to-day operation of the OMNITRACKER platform of CommerzReal (application server, Windows\u002FWeb clients, web gateway, e-mail interface), including monitoring, troubleshooting, patching, version upgrades and release management;\nImplementing change requests from IT: adapting fields, forms, data schema objects, folder structures, permissions, escalation rules and notification templates via the OMNITRACKER Administration Client;\nDesigning, building and modifying process flows and workflows, including executable BPMN 2.0 process models created with the OMNITRACKER BPMN Modeler and run by the OMNITRACKER BPMN Engine;\nMaintaining and extending the OMNITRACKER ITSM Center processes (incident, service request, problem, change & release management) and the CMDB data model (CI classes, attributes, relationships, data quality);\nDeveloping and maintaining client- and server-side scripts (VBScript, PowerShell, OMNITRACKER Automation Interface) for automation and for integrations with third-party systems (e.g. REST\u002FSOAP web services, e-mail processing, monitoring and asset\u002Fdiscovery tools);\nCreating and maintaining reports, statistics, dashboards and data imports\u002Fexports for IT management and process owners;\nRoot cause analysis and resolution of platform-related incidents and problems, including performance analysis and tuning of the OMNITRACKER environment;\nCreating and maintaining technical documentation (configuration, scripts, interfaces, operating procedures) in line with the regulatory requirements of a financial services environment;\nClose collaboration with IT operations teams, process owners and the vendor OMNINET (support cases, updates, trainings), embedded in ITIL-based IT Operations Management processes.\nYour Profile\nPrevious experience with configuration of the OMNITRACKER platform;\nGood scripting knowledge (VBScript \u002F PowerShell);\nGood knowledge of process & workflow design (BPMN 2.0);\nExperience in ITSM processes (ITIL) such as incident management, request fulfilment, change & release management and configuration management;\nExperience with Windows Server administration, MS SQL Server basics, installation\u002Fupgrade procedures, backup and monitoring;\nAbility to create clear and structured technical documentation;\nFluency in English – both written and spoken;\nFluency in German – both written and spoken;\nUniversity degree in IT or relevant.\nIn return, we offer:\nGood work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;\nLuxury package of additional health and dental insurance;\nFood vouchers in the amount of EUR 80 monthly;\n6 additional annual days off for exceptional circumstances;\nEmployee assistance program for psychological, financial, and legal consultations;\nMultisport card;\nAnnual contribution of EUR 153.39 net per child for a summer camp\u002Fschool\u002Fkindergarten for children up to age of 15;\nPossibilities for building career-advancing skills by covering training\u002Fcertification courses and conferences based on individual learning and development needs, access to an online learning platform;\nOpportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;\nFriendly and supportive multicultural environment, open to new opinions and ideas.\nCommerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.\nOur Benefits\nWork internationally\nWork-life balance\nHealth& Dental Insurance\nMultisport Card\n25 up to 31 annual paid leave\n6 Exceptional Days Off\nFood vouchers\nEmployee assistance program\nChildren Summer Camp Contribution\nLearning Platforms\nWork internationally; Work-life balance; Health& Dental Insurance; Multisport Card; 25 up to 31 annual paid leave; 6 Exceptional Days Off; Food vouchers; Employee assistance program; Children Summer Camp Contribution; Learning Platforms\nBookmark job ad\nPrint job ad\nShare job ad\nThe company\nCommerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.\nAs part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for an\nOmnitracker\u002FServiceNow Administrator (with German)\nin our\nCommerzReal\nteam.\nIn\nCommerzReal\nwe design and are responsible for a modern, highly scalable and sustainable IT landscape. Jointly with the business departments, we develop innovative and secure digital solutions for our operating model and for our customers. We strive for strategic partnerships with service providers and prop techs that we connect to our IT landscape.\nContact\nApply now with your up-to-date CV in English!\nDue to the high volume of applications, we contact only the candidates who best match the role requirements. If you do not hear from us within 14 days, please consider that we won't proceed with your application at this stage.\nVerwandte Stellen\nBitte warten...\nvorherige Stelle\nnächste Stelle\nZurück\nTeilen über deinen Social Media Account\nKlicke auf eines der Icons:\nTeilen über Mail\nTeilen über Facebook\nTeilen über X\nTeilen über Xing\nTeilen über LinkedIn",{"@type":18,"name":9},"Organization","2026-10-08","2027-10-08",[22],{"@type":23,"address":24,"geo":29},"Place",{"@type":25,"addressLocality":26,"addressCountry":27,"addressRegion":28},"PostalAddress","Sofia","BG","Sofia City Province",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",42.6303775,23.3766917,"HYBRID",[35],"PERMANENT",[37],"Banking and Financial Services",[39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59],"OMNITRACKER","VBScript","PowerShell","BPMN 2.0","Windows Server Administration","MS SQL Server","REST\u002FSOAP Web Services","ITIL","Collaboration","Documentation","Problem-solving","Communication","ITSM Processes","Process & Workflow Design","Change Management","Release Management","Configuration Management","Incident Management","Root Cause Analysis","Performance Tuning","Technical Documentation",{"@type":61,"currency":62,"value":63},"MonetaryAmount","EUR",{"@type":64,"minValue":65,"maxValue":66,"unitText":67},"QuantitativeValue",40000,60000,"YEAR",[31],[32],"permanent",[72],"FULL_TIME",[72],"hybrid","estimated",[77,78,79,80,81,82,83,84,85,86,87,88,89],"25 days annual paid leave (increasing with 1 day per year up to 31 in total)","Flexible working hours","Work-from-home and work from abroad opportunities","Luxury package of additional health and dental insurance","Food vouchers in the amount of EUR 80 monthly","6 additional annual days off for exceptional circumstances","Employee assistance program for psychological, financial, and legal consultations","Multisport card","Annual contribution of EUR 153.39 net per child for a summer camp\u002Fschool\u002Fkindergarten for children up to age of 15","Possibilities for building career-advancing skills by covering training\u002Fcertification courses and conferences based on individual learning and development needs","Access to an online learning platform","Opportunities for long-term professional development in a stable, 150-year-old company","Friendly and supportive multicultural environment",[77,78,79,80,81,82,83,84,85,86,87,88,89],"banking and financial services",[93],"samara street, 1706, sofia, bulgarien",[95],"Mladost, ul. \"Samara\", 1715 Sofia, Bulgarien",[97],"ulitsa \"Samara\"",[26],[100],"1715",[102],"Bulgarien",[27],"Wichtiger Hinweis: Bitte aktiviere JavaScript, um diese Seite uneingeschränkt nutzen zu können.\n\nvorherige Stelle\n\nnächste Stelle\n\n## Your tasks\n\n- Ensuring stable day-to-day operation of the OMNITRACKER platform of CommerzReal (application server, Windows\u002FWeb clients, web gateway, e-mail interface), including monitoring, troubleshooting, patching, version upgrades and release management;\n- Implementing change requests from IT: adapting fields, forms, data schema objects, folder structures, permissions, escalation rules and notification templates via the OMNITRACKER Administration Client;\n- Designing, building and modifying process flows and workflows, including executable BPMN 2.0 process models created with the OMNITRACKER BPMN Modeler and run by the OMNITRACKER BPMN Engine;\n- Maintaining and extending the OMNITRACKER ITSM Center processes (incident, service request, problem, change & release management) and the CMDB data model (CI classes, attributes, relationships, data quality);\n- Developing and maintaining client- and server-side scripts (VBScript, PowerShell, OMNITRACKER Automation Interface) for automation and for integrations with third-party systems (e.g. REST\u002FSOAP web services, e-mail processing, monitoring and asset\u002Fdiscovery tools);\n- Creating and maintaining reports, statistics, dashboards and data imports\u002Fexports for IT management and process owners;\n- Root cause analysis and resolution of platform-related incidents and problems, including performance analysis and tuning of the OMNITRACKER environment;\n- Creating and maintaining technical documentation (configuration, scripts, interfaces, operating procedures) in line with the regulatory requirements of a financial services environment;\n- Close collaboration with IT operations teams, process owners and the vendor OMNINET (support cases, updates, trainings), embedded in ITIL-based IT Operations Management processes.\n\n## Your Profile\n\n- Previous experience with configuration of the OMNITRACKER platform;\n- Good scripting knowledge (VBScript \u002F PowerShell);\n- Good knowledge of process & workflow design (BPMN 2.0);\n- Experience in ITSM processes (ITIL) such as incident management, request fulfilment, change & release management and configuration management;\n- Experience with Windows Server administration, MS SQL Server basics, installation\u002Fupgrade procedures, backup and monitoring;\n- Ability to create clear and structured technical documentation;\n- Fluency in English – both written and spoken;\n- Fluency in German – both written and spoken;\n- University degree in IT or relevant.\n\n## In return, we offer:\n\n- Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;\n- Luxury package of additional health and dental insurance;\n- Food vouchers in the amount of EUR 80 monthly;\n- 6 additional annual days off for exceptional circumstances;\n- Employee assistance program for psychological, financial, and legal consultations;\n- Multisport card;\n- Annual contribution of EUR 153.39 net per child for a summer camp\u002Fschool\u002Fkindergarten for children up to age of 15;\n- Possibilities for building career-advancing skills by covering training\u002Fcertification courses and conferences based on individual learning and development needs, access to an online learning platform;\n- Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;\n- Friendly and supportive multicultural environment, open to new opinions and ideas.\n\nCommerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.\n\n## Our Benefits\n\n- Work internationally\n- Work-life balance\n- Health& Dental Insurance\n- Multisport Card\n- 25 up to 31 annual paid leave\n- 6 Exceptional Days Off\n- Food vouchers\n- Employee assistance program\n- Children Summer Camp Contribution\n- Learning Platforms\n\nWork internationally; Work-life balance; Health& Dental Insurance; Multisport Card; 25 up to 31 annual paid leave; 6 Exceptional Days Off; Food vouchers; Employee assistance program; Children Summer Camp Contribution; Learning Platforms\n\nBookmark job ad\n\nPrint job ad\n\nShare job ad\n\n## The company\n\nCommerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.\n\nAs part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for an\n\n**Omnitracker\u002FServiceNow Administrator (with German)**\n\nin our\n\n**CommerzReal**\n\nteam.\n\nIn\n\n**CommerzReal**\n\nwe design and are responsible for a modern, highly scalable and sustainable IT landscape. Jointly with the business departments, we develop innovative and secure digital solutions for our operating model and for our customers. We strive for strategic partnerships with service providers and prop techs that we connect to our IT landscape.\n\n## Contact\n\nApply now with your up-to-date CV in English!\n\nDue to the high volume of applications, we contact only the candidates who best match the role requirements. If you do not hear from us within 14 days, please consider that we won't proceed with your application at this stage.\n\n## Verwandte Stellen\n\nBitte warten...\n\nvorherige Stelle\n\nnächste Stelle\n\nZurück\n\nTeilen über deinen Social Media Account\n\nKlicke auf eines der Icons:\n\nTeilen über Mail\n\nTeilen über Facebook\n\nTeilen über X\n\nTeilen über Xing\n\nTeilen über LinkedIn",{"itil":106,"bpmn 2.0":106,"vbscript":106,"powershell":106,"omnitracker":107,"ms sql server":108,"rest\u002Fsoap web services":106,"windows server administration":106},3,4,2,[39,40,41,42,43,44,45,46],{"collaboration":107,"documentation":107,"problem-solving":107,"communication":107},[47,48,49,50],{"itsm processes":107,"change management":106,"performance tuning":106,"release management":106,"incident management":106,"root cause analysis":106,"technical documentation":107,"configuration management":106,"process & workflow design":106},[51,52,53,54,55,56,57,58,59],{"detected_language_jobad":115,"required":116},"en",[117,121],[118],{"language":119,"level":120},"ENGLISH","C1",[122],{"language":123,"level":120},"GERMAN",[125],"Information and Communications Technology Professionals",[125],"https:\u002F\u002Fjobs.commerzbank.com\u002Findex.php?ac=jobad&id=62778","banking","Banking",1]