[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-junior-technical-support-engineer-with-german-coba-nearshoring-sofia-bg-en-bg":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":11,"featured_until":7,"is_active":12,"deactivated_at":7,"is_enriched":12,"processed_job_posting_json":13,"processed_latitude":58,"processed_longitude":59,"processed_employment_types":60,"processed_working_hours":61,"processed_working_hours_labels":63,"processed_home_office":64,"processed_salary_min":55,"processed_salary_max":56,"processed_salary_currency":52,"processed_salary_source":65,"processed_benefits":66,"processed_benefits_labels":79,"processed_industry":80,"processed_skills":7,"processed_job_location":81,"processed_full_address_gmaps":83,"processed_street_gmaps":85,"processed_city_gmaps":87,"processed_postal_code_gmaps":88,"processed_country_gmaps":90,"processed_country_iso_code_gmaps":92,"full_description":16,"formatted_description":93,"processed_employment_types_labels":35,"processed_home_office_labels":33,"processed_industry_labels":37,"processed_it_skills":94,"processed_it_skills_labels":96,"processed_soft_skills":97,"processed_soft_skills_labels":99,"processed_job_expertise_skills":100,"processed_job_expertise_skills_labels":101,"processed_language_requirements":102,"processed_total_experience_years":113,"processed_professional_field":114,"processed_professional_field_labels":116,"processed_leadership_role":11,"processed_date_posted":19,"raw_job_url":117,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":80,"canonical_industry_label":37,"max_cpc":118,"actual_cpc":7},84463,"junior-technical-support-engineer-with-german-coba-nearshoring-sofia-bg","Junior Technical Support Engineer with German",null,{"name":9,"slug":10,"logo_url":7},"CoBa Nearshoring Sofia BG","coba-nearshoring-sofia-bg",false,true,{"@context":14,"@type":15,"title":6,"description":16,"hiringOrganization":17,"datePosted":19,"validThrough":20,"jobLocation":21,"jobLocationType":33,"employmentType":34,"industry":36,"skills":38,"baseSalary":50},"https:\u002F\u002Fschema.org\u002F","JobPosting","Wichtiger Hinweis: Bitte aktiviere JavaScript, um diese Seite uneingeschränkt nutzen zu können.\nvorherige Stelle\nnächste Stelle\nYour tasks\nProviding first-level technical support to end users (hardware, software, network, and access issues):\nAccepting end-user phone calls and email\nClassifying incidents and requesting logging tickets as required\nEnd to End Ticket Ownership on behalf of Customers\nEscalating to the next higher level if required\nProviding Initial solution within prescribed use cases\nDocumentation and update of incidents and requests\nUser supporting for the creation of requests, e.g. for backup and restore requests\nUser administration (mailboxes; user accounts; lock\u002Freset Passwod, folder access)\nCollaborating with team members on IT improvement initiatives.\nCollaborating closely with senior team members to gain practical knowledge and mentorship\nYour Profile\nFamiliarity with Windows Operating System and enterprise IT environments\nKnowledge of Windows und Microsoft Client Products\nFamiliarity Hardware Knowledge\nFluency in English – both written and spoken;\nGerman language - at least B2\nCurrently enrolled in a Computer Science or related degree program.\nAvailability to work from our Sofia office.\nIn return, we offer:\nGood work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;\nLuxury package of additional health and dental insurance;\nFood vouchers in the amount of EUR 80 monthly;\n6 additional annual days off for exceptional circumstances\nEmployee assistance program for psychological, financial and legal consultations;\nMultisport card;\nAnnual contribution of EUR 153.39 net per child for a summer camp\u002Fschool\u002Fkindergarten for children up to age of 15;\nPossibilities for building career-advancing skills by covering training\u002Fcertification courses and conferences based on individual learning and development needs, access to an online learning platform;\nOpportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;\nFriendly and supportive multicultural environment, open to new opinions and ideas.\nCommerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.\nBookmark job ad\nPrint job ad\nShare job ad\nThe company\nCommerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.\nAs part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for\nJunior\nTechnical Support Engineer with German\nin our\nDigital Workplace Team\n.\nContact\nApply now with your up-to-date CV in English!\nDue to the high volume of applications, we contact only the candidates who best match the role requirements. If you do not hear from us within 14 days, please consider that we won't proceed with your application at this stage.\nVerwandte Stellen\nBitte warten...\nvorherige Stelle\nnächste Stelle\nZurück\nTeilen über deinen Social Media Account\nKlicke auf eines der Icons:\nTeilen über Mail\nTeilen über Facebook\nTeilen über X\nTeilen über Xing\nTeilen über LinkedIn",{"@type":18,"name":9},"Organization","2025-08-22","2026-08-22",[22],{"@type":23,"address":24,"geo":29},"Place",{"@type":25,"addressLocality":26,"addressCountry":27,"addressRegion":28},"PostalAddress","Sofia","BG","Sofia City Province",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",42.6303775,23.3766917,"HYBRID",[35],"STUDENT",[37],"Banking",[39,40,41,42,43,44,45,46,47,48,49],"Windows Operating System","Microsoft Client Products","Hardware Knowledge","Communication","Collaboration","Problem Solving","Documentation","Technical Support","Incident Management","Ticket Handling","User Administration",{"@type":51,"currency":52,"value":53},"MonetaryAmount","EUR",{"@type":54,"minValue":55,"maxValue":56,"unitText":57},"QuantitativeValue",18000,24000,"YEAR",[31],[32],"student",[62],"FULL_TIME",[62],"hybrid","estimated",[67,68,69,70,71,72,73,74,75,76,77,78],"25 days annual paid leave (increasing with 1 day per year up to 31 in total)","Flexible working hours","Work-from-home and work from abroad opportunities","Luxury package of additional health and dental insurance","Food vouchers in the amount of EUR 80 monthly","6 additional annual days off for exceptional circumstances","Employee assistance program for psychological, financial and legal consultations","Multisport card","Annual contribution of EUR 153.39 net per child for a summer camp\u002Fschool\u002Fkindergarten for children up to age of 15","Possibilities for building career-advancing skills by covering training\u002Fcertification courses and conferences based on individual learning and development needs, access to an online learning platform","Opportunities for long-term professional development in a stable, 150-year-old company","Friendly and supportive multicultural environment",[67,68,69,70,71,72,73,74,75,76,77,78],"banking",[82],"samara street, 1706, sofia, bulgarien",[84],"Mladost, ul. \"Samara\", 1715 Sofia, Bulgarien",[86],"ulitsa \"Samara\"",[26],[89],"1715",[91],"Bulgarien",[27],"Wichtiger Hinweis: Bitte aktiviere JavaScript, um diese Seite uneingeschränkt nutzen zu können.\n\nvorherige Stelle\n\nnächste Stelle\n\n## Your tasks\n\n- Providing first-level technical support to end users (hardware, software, network, and access issues):\n- Accepting end-user phone calls and email\n- Classifying incidents and requesting logging tickets as required\n- End to End Ticket Ownership on behalf of Customers\n- Escalating to the next higher level if required\n- Providing Initial solution within prescribed use cases\n- Documentation and update of incidents and requests\n- User supporting for the creation of requests, e.g. for backup and restore requests\n- User administration (mailboxes; user accounts; lock\u002Freset Passwod, folder access)\n- Collaborating with team members on IT improvement initiatives.\n- Collaborating closely with senior team members to gain practical knowledge and mentorship\n\n## Your Profile\n\n- Familiarity with Windows Operating System and enterprise IT environments\n- Knowledge of Windows und Microsoft Client Products\n- Familiarity Hardware Knowledge\n- Fluency in English – both written and spoken;\n- German language - at least B2\n- Currently enrolled in a Computer Science or related degree program.\n- Availability to work from our Sofia office.\n\n## In return, we offer:\n\n- Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;\n- Luxury package of additional health and dental insurance;\n- Food vouchers in the amount of EUR 80 monthly;\n- 6 additional annual days off for exceptional circumstances\n- Employee assistance program for psychological, financial and legal consultations;\n- Multisport card;\n- Annual contribution of EUR 153.39 net per child for a summer camp\u002Fschool\u002Fkindergarten for children up to age of 15;\n- Possibilities for building career-advancing skills by covering training\u002Fcertification courses and conferences based on individual learning and development needs, access to an online learning platform;\n- Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;\n- Friendly and supportive multicultural environment, open to new opinions and ideas.\n\nCommerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.\n\nBookmark job ad\n\nPrint job ad\n\nShare job ad\n\n## The company\n\nCommerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.\n\nAs part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for\n\n**Junior**\n\n**Technical Support Engineer with German**\n\nin our\n\n**Digital Workplace Team**\n\n.\n\n## Contact\n\nApply now with your up-to-date CV in English!\n\nDue to the high volume of applications, we contact only the candidates who best match the role requirements. If you do not hear from us within 14 days, please consider that we won't proceed with your application at this stage.\n\n## Verwandte Stellen\n\nBitte warten...\n\nvorherige Stelle\n\nnächste Stelle\n\nZurück\n\nTeilen über deinen Social Media Account\n\nKlicke auf eines der Icons:\n\nTeilen über Mail\n\nTeilen über Facebook\n\nTeilen über X\n\nTeilen über Xing\n\nTeilen über LinkedIn",{"hardware knowledge":95,"windows operating system":95,"microsoft client products":95},2,[39,40,41],{"communication":98,"collaboration":98,"problem solving":98,"documentation":95},3,[42,43,44,45],{"ticket handling":95,"technical support":95,"incident management":95,"user administration":95},[46,47,48,49],{"detected_language_jobad":103,"required":104},"en",[105,109],[106],{"language":107,"level":108},"ENGLISH","C1",[110],{"language":111,"level":112},"GERMAN","B2",0,[115],"Information and Communications Technology",[115],"https:\u002F\u002Fjobs.commerzbank.com\u002Findex.php?ac=jobad&id=57758",1]