Customer Relationship Expert

Allianz Insurance • Kazanlak, BG

What you do:

  • Offer, sell, and provide consultations to the bank's clients regarding the full range of banking products for individuals.
  • Provide comprehensive banking services to individual clients.
  • Substitute the Cashier during leave or sick days.
  • Be familiar with the bank's main competitors in the retail banking market.
  • Identify clients' needs and offer the most suitable products and services.
  • Identify opportunities for cross-selling to existing clients.
  • Attract new clients.
  • Ensure timely reminders and collection of debts from clients.
  • Take targeted actions to retain the bank's clients.

What you bring:

  • Higher education (a degree in Economics is an advantage).
  • A minimum of two years of experience in the banking sector is a significant advantage.
  • Willingness to handle cash operations and substitute the Cashier when needed.
  • Proficiency in English is an advantage.
  • Computer literacy.
  • Strong communication skills, organizational abilities, composure, and adherence to confidentiality.
  • Ability to work in a team.
  • Basic familiarity with AI tools such as ChatGPT.

What we offer:

  • A comprehensive compensation and benefits package, including additional voluntary pension insurance, health insurance, employee stock options, and discounts.
  • Support for lifelong learning through career development, digital training programs, and international mobility, fostering innovation and empowerment.
  • Excellent career opportunities in insurance, asset management, and banking, with active engagement across Allianz Group and key functions.

101697 | Sales & Distribution | Professional | Non-Executive | Allianz Bulgaria | Full-Time | Permanent

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