ODCR Manager, Continuity & Resilience

ING Australia’s ODCR team is looking to hire an ODCR Manager – Continuity & Resilience based at our Sydney office.

As the ODCR Manager – Continuity & Resilience, you’ll play a key role in strengthening ING Australia’s ability to respond to and recover from disruptive events. You’ll lead the implementation and continuous improvement of our Continuity & Resilience Framework, working closely with senior stakeholders across business, technology, and risk functions.

We’re looking for a technically capable and proactive individual with strong stakeholder engagement skills, a deep understanding of operational resilience, and the ability to drive meaningful change. If you’re passionate about building resilient systems and frameworks in a dynamic environment — we’d love to hear from you.

Ready to make an impact?

What you’ll do

• Lead the design, implementation, and maintenance of ING’s Continuity & Resilience Framework, including Business Continuity Plans and Crisis Management Plans.
• Facilitate business impact analyses, threat assessments, and identification of recovery capability gaps.
• Provide assurance and challenge on recovery strategies and plans, including those of third parties.
• Coordinate testing, training, and awareness programs across the bank.
• Support crisis coordination activities during significant events.
• Deliver reporting to senior governance forums including RACC and BRC.
• Contribute to uplift initiatives, ad-hoc projects, and group-wide working groups.

What we’re looking for

• Tertiary qualification in business, finance, legal, or a related discipline, or equivalent experience.
• 8+ years’ experience in financial services, with at least 3 years in Business Continuity, Operational Resilience, or Information Risk Management.
• Strong understanding of regulatory frameworks (e.g. CPS 230), risk management principles, and continuity planning.
• Technically savvy with strong MS Office skills; experience with Tableau, SAS, or SQL is a plus.
• Excellent communication and stakeholder engagement skills, with the ability to influence at senior levels.
• Strong analytical thinking, attention to detail, and a collaborative mindset.

What’s in it for you?

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT Day to volunteer on approved sustainability activity

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

Need more? Contact Mark Montgomery on mark.montgomery@ing.com

Applications close Friday 31st Oct 2025

Before you apply

Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager.

ING is Australia's most recommended bank according to RFi XPRT Survey, February 2021 - July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.

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