[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-case-manager-allianz-insurance-7-en-au":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":12,"featured_until":7,"is_active":13,"deactivated_at":7,"is_enriched":13,"processed_job_posting_json":14,"processed_latitude":70,"processed_longitude":71,"processed_employment_types":72,"processed_working_hours":73,"processed_working_hours_labels":75,"processed_home_office":76,"processed_salary_min":67,"processed_salary_max":68,"processed_salary_currency":64,"processed_salary_source":77,"processed_benefits":78,"processed_benefits_labels":83,"processed_industry":84,"processed_skills":7,"processed_job_location":85,"processed_full_address_gmaps":87,"processed_street_gmaps":88,"processed_city_gmaps":89,"processed_postal_code_gmaps":90,"processed_country_gmaps":92,"processed_country_iso_code_gmaps":94,"full_description":17,"formatted_description":95,"processed_employment_types_labels":35,"processed_home_office_labels":33,"processed_industry_labels":37,"processed_it_skills":96,"processed_it_skills_labels":99,"processed_soft_skills":100,"processed_soft_skills_labels":102,"processed_job_expertise_skills":103,"processed_job_expertise_skills_labels":104,"processed_language_requirements":105,"processed_total_experience_years":98,"processed_professional_field":112,"processed_professional_field_labels":113,"processed_leadership_role":12,"processed_date_posted":20,"raw_job_url":114,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":84,"canonical_industry_label":37,"max_cpc":115,"actual_cpc":7},81636,"case-manager-allianz-insurance-7","Case Manager",null,{"name":9,"slug":10,"logo_url":11},"Allianz Insurance","allianz-insurance","https:\u002F\u002Fcdn.phenompeople.com\u002FCareerConnectResources\u002FAISAIPGB\u002Fimages\u002FHeader-1706868786965.svg",false,true,{"@context":15,"@type":16,"title":6,"description":17,"hiringOrganization":18,"datePosted":20,"validThrough":21,"jobLocation":22,"jobLocationType":33,"employmentType":34,"industry":36,"skills":38,"baseSalary":62},"https:\u002F\u002Fschema.org\u002F","JobPosting","\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">CASE MANAGER – PERSONAL INJURY & COMMERCIAL – LAUNCESTON, TASMANIA\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\"> \u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2026 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">  \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Let’s care for tomorrow, so we can create a better future together, for everyone.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">We are looking for a Case Manager to join our team based in Launceston on a full-time basis.\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Our Personal Injury & Commercial Division is committed to being the market leader. With proven expertise we provide a diverse range of products and solutions for our clients. By joining our high performing Workers Compensation team in Launceston, Tasmania, you will be part of a fast-paced environment dedicated to providing outstanding service, innovative thinking, and return to work support. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">As a Case Manager, you will manage a portfolio of claims\u003C\u002Fspan>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\"> end-to-end, \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">delivering high-quality claims management services\u003C\u002Fspan>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\"> to achieve return to work and recovery outcomes for our customers, while adhering to service standards and compliance requirements\u003C\u002Fspan>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">. This position suits a strong influencer and relationship builder who can seamlessly work with a range of internal and external stakeholders. A positive and can-do attitude is a must for this role.\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">About the role\u003C\u002Fspan>\u003C\u002Fstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\"> \u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>\u003Cul style=\"margin-top: 0.0cm; margin-bottom: 0.0cm;\" type=\"disc\">\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Proactively manage claims within delegated authority to achieve cost-effective outcomes within the framework of the legislation \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Make liability decisions, gather information, and assess treatment and rehabilitation needs\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Identify return to work barriers and implement targeted strategies to address these\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Build trusted relationships with customers and stakeholders to drive successful outcomes, ensuring customers are consulted as part of the claims process and informed of all key claim developments \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Ensure timely, high-quality case management with a focus on positive customer experience, ensuring responsibility taken for prompt resolution of enquiries\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Actively contribute to the achievement of business targets and participate in departmental projects as required\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Maintain and improve technical knowledge across all facets of claims management\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Keep up to date with legislative amendments and their practical application\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">About you \u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cul style=\"margin-top: 0.0cm; margin-bottom: 0.0cm;\" type=\"disc\">\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; background-color: white; margin-right: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Experience in personal injury claims and\u002For customer service environment \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; background-color: white; margin-right: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">A genuine passion for delivering exceptional service with empathy and professionalism \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; background-color: white; margin-right: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">The ability to plan, prioritise, and organise tasks effectively; managing competing demands \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; background-color: white; margin-right: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Excellent verbal and written communication skills where you communicate with clarity, impact, and influence\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; background-color: white; margin-right: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Strong attention to detail and technically proficient across systems, databases, and reporting tools\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; background-color: white; margin-right: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Ability to handle challenging situations with a calm, can-do approach\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; background-color: white; margin-right: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">Benefits and perks\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli style=\"line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!  \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">For more details about our benefits, visit the \u003Ca style=\"color: black;\" href=\"https:\u002F\u002Fcareers.allianz.com\u002FAUS\u002Fcontent\u002FEmployee-Benefits-AUS\u002F?locale=en_GB\" target=\"_blank\" rel=\"noopener\">Allianz Careers\u003C\u002Fa> site. \u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\"> \u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">About Allianz Group\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">Adjustments and support \u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to \u003Ca style=\"color: black;\" href=\"mailto:careers@allianz.com.au\" target=\"_blank\" rel=\"noopener\">careers@allianz.com.au\u003C\u002Fa> for a confidential conversation. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">Join us. Let’s care for tomorrow. \u003Ca style=\"color: black;\" href=\"http:\u002F\u002Fwww.allianz.com.au\u002Fcareers\" target=\"_blank\" rel=\"noopener\">www.allianz.com.au\u002Fcareers\u003C\u002Fa>\u003C\u002Fspan>\u003Cu>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\"> \u003C\u002Fspan>\u003C\u002Fu>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\"> \u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">Important Notice:\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Allianz will never contact you from an email address that does not end with \u003Cstrong>‘@allianz.com.au’\u003C\u002Fstrong> or another official Allianz domain. If you receive an email from an address like ’\u003Ca style=\"color: black;\" href=\"mailto:allianz.customerservice@gmail.com\">allianz.customerservice@gmail.com\u003C\u002Fa>’” or ’\u003Ca style=\"color: black;\" href=\"mailto:allianz-support@yahoo.com\">allianz-support@yahoo.com\u003C\u002Fa>’, it is \u003Cstrong>\u003Cu>not\u003C\u002Fu>\u003C\u002Fstrong> from Allianz and may likely be a scam.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Examples of official Allianz email addresses à\u003Cstrong> \u003C\u002Fstrong>\u003Ca style=\"color: black;\" href=\"mailto:john.smith@allianz.com.au\">john.smith@allianz.com.au\u003C\u002Fa> | \u003Ca style=\"color: black;\" href=\"mailto:support@allianz.co.uk\" target=\"_blank\" rel=\"noopener\">support@allianz.co.uk\u003C\u002Fa> | \u003Ca style=\"color: black;\" href=\"mailto:jane.smith@allianz.com\">jane.smith@allianz.com\u003C\u002Fa>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif; color: black;\">If you are unsure about an email, please contact Allianz directly through our official website or customer service number. Your security is our priority.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: 115%; font-size: 11.0pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp> \u003Cp>  \u003C\u002Fp>",{"@type":19,"name":9},"Organization","2026-10-10","2027-10-10",[23],{"@type":24,"address":25,"geo":29},"Place",{"@type":26,"addressLocality":27,"addressCountry":28},"PostalAddress","Launceston","AU",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",-41.43876,147.13467,"HYBRID",[35],"PERMANENT",[37],"Insurance",[39,40,41,42,43,44,45,46,19,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61],"Databases","Reporting Tools","Emerging Technologies","Communication","Empathy","Professionalism","Planning","Prioritization","Attention to Detail","Influencing","Relationship Building","Positive Attitude","Calmness under pressure","Claims Management","Personal Injury Claims","Customer Service","Liability Decisions","Rehabilitation Assessment","Return to Work Strategies","Legislative Knowledge","Compliance","Stakeholder Management","Case Management",{"@type":63,"currency":64,"value":65},"MonetaryAmount","AUD",{"@type":66,"minValue":67,"maxValue":68,"unitText":69},"QuantitativeValue",70000,90000,"YEAR",[31],[32],"permanent",[74],"FULL_TIME",[74],"hybrid","estimated",[79,80,81,82],"Inclusive Culture","Work-life balance with flexible, hybrid work arrangements","Career Development: mentoring, development and global mobility opportunities, access to over 10,000 learning resources","Financial and Well-being Perks: discounts on Allianz products, retail, tech, and travel, financial wellness initiatives, Employee Share Purchase Program",[79,80,81,82],"insurance",[86],"allianz, 7250, launceston, australia",[],[],[27],[91],"7250",[93],"Australia",[28],"**CASE MANAGER – PERSONAL INJURY & COMMERCIAL – LAUNCESTON, TASMANIA**\n\nAt Allianz, we’re proud to be named one of the Best Workplaces in Australia 2026 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.\n\nWe offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.\n\nLet’s care for tomorrow, so we can create a better future together, for everyone.\n\n**We are looking for a Case Manager to join our team based in Launceston on a full-time basis.**\n\nOur Personal Injury & Commercial Division is committed to being the market leader. With proven expertise we provide a diverse range of products and solutions for our clients. By joining our high performing Workers Compensation team in Launceston, Tasmania, you will be part of a fast-paced environment dedicated to providing outstanding service, innovative thinking, and return to work support.\n\nAs a Case Manager, you will manage a portfolio of claims end-to-end, delivering high-quality claims management services to achieve return to work and recovery outcomes for our customers, while adhering to service standards and compliance requirements. This position suits a strong influencer and relationship builder who can seamlessly work with a range of internal and external stakeholders. A positive and can-do attitude is a must for this role.\n\n**About the role**\n\n- Proactively manage claims within delegated authority to achieve cost-effective outcomes within the framework of the legislation\n- Make liability decisions, gather information, and assess treatment and rehabilitation needs\n- Identify return to work barriers and implement targeted strategies to address these\n- Build trusted relationships with customers and stakeholders to drive successful outcomes, ensuring customers are consulted as part of the claims process and informed of all key claim developments\n- Ensure timely, high-quality case management with a focus on positive customer experience, ensuring responsibility taken for prompt resolution of enquiries\n- Actively contribute to the achievement of business targets and participate in departmental projects as required\n- Maintain and improve technical knowledge across all facets of claims management\n- Keep up to date with legislative amendments and their practical application\n\n**About you**\n\n- Experience in personal injury claims and\u002For customer service environment\n- A genuine passion for delivering exceptional service with empathy and professionalism\n- The ability to plan, prioritise, and organise tasks effectively; managing competing demands\n- Excellent verbal and written communication skills where you communicate with clarity, impact, and influence\n- Strong attention to detail and technically proficient across systems, databases, and reporting tools\n- Ability to handle challenging situations with a calm, can-do approach\n- A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape\n\n**Benefits and perks**\n\n- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!\n- Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.\n- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.\n- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!\n- For more details about our benefits, visit the Allianz Careers site.\n\n**About Allianz Group**\n\nAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.\n\nAt Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.\n\nWe therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.\n\n**Adjustments and support**\n\nIf you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.\n\nJoin us. Let’s care for tomorrow. www.allianz.com.au\u002Fcareers\n\n**Important Notice:**\n\nAllianz will never contact you from an email address that does not end with **‘@allianz.com.au’** or another official Allianz domain. If you receive an email from an address like ’allianz.customerservice@gmail.com’” or ’allianz-support@yahoo.com’, it is **not** from Allianz and may likely be a scam.\n\nExamples of official Allianz email addresses à ** **john.smith@allianz.com.au | support@allianz.co.uk | jane.smith@allianz.com\n\nIf you are unsure about an email, please contact Allianz directly through our official website or customer service number. Your security is our priority.",{"databases":97,"reporting tools":97,"emerging technologies":98},3,2,[39,40,41],{"communication":101,"empathy":101,"professionalism":101,"planning":101,"prioritization":101,"organization":101,"attention to detail":101,"influencing":101,"relationship building":101,"positive attitude":101,"calmness under pressure":101},4,[42,43,44,45,46,19,47,48,49,50,51],{"compliance":101,"case management":101,"customer service":101,"claims management":101,"liability decisions":101,"legislative knowledge":101,"personal injury claims":101,"stakeholder management":101,"rehabilitation assessment":101,"return to work strategies":101},[52,53,54,55,56,57,58,59,60,61],{"detected_language_jobad":106,"required":107},"en",[108],[109],{"language":110,"level":111},"ENGLISH","C2",[37],[37],"https:\u002F\u002Fcareers.allianz.com\u002Fglobal\u002Fen\u002Fjob\u002F106584\u002Fcase-manager",1]