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Manager","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Change Manager (6-month fixed-term contract) Location: Sydney \u002F Melbourne The Change Manager will establish and lead the communications and change stream across Apex Super's integration and transformation portfolio. Key Responsibilities · Develop change management strategies and change impact assessments · Create stakeholder engagement and communication plans. · Support leadership alignment and readiness activities. · Measure adoption, engagement and change outcomes. · Manage training, communications and business readiness activities. · Partner with project teams to embed sustainable change. Essential Experience · Experience leading change programs in complex organisations. · Strong communications, facilitation and stakeholder engagement skills. · Knowledge of change methodologies. · 5+ years change management and communications experience supporting large business and technology transformations. What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":219,"slug":220,"title":221,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":344},"The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Business Analyst (6-month fixed-term contract) Location: Sydney \u002F Melbourne The Business Analyst role will support transformation and integration initiatives by defining requirements, documenting processes and ensuring business outcomes are translated into practical delivery solutions. Key Responsibilities • Facilitate workshops and gather business requirements. • Document current and future-state processes. • Produce business requirements, user stories and acceptance criteria. • Support testing, implementation and business readiness. • Analyse impacts across operations, technology, risk and compliance. • Work closely with product, operations and project teams. Essential Experience • Strong requirements elicitation and process mapping capability. • Experience working with technology delivery teams. • Knowledge of superannuation administration and registry operations desirable. • 5+ years business analysis experience, ideally within superannuation administration, registry or financial services. What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":346,"slug":347,"title":348,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":349},37339,"contact-centre-officer-comghltd-apex-group-holdings-australia-pty-limited","Contact Centre Officer","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Contact Centre Officer ( Associate Operations Officer) Location : Sydney Description This customer service role is focused on handling both inbound and outbound calls\u002Femails to provide exemplary service to our clients within the funds industry. Job specification Effectively manage inbound and outbound calls for a portfolio of funds on various clients Provide outstanding verbal and written customer service Be the first contact point for investors, financial advisors, and clients Respond to queries by both phone and email in a timely and efficient manner Proactively monitor queues within our CRM (AWD) and ensure SLAs are met daily Skills Required: 1-2 years of customer services experience in a call center Good communication and analytical skills An understanding and interest in financial markets Good organisational skills Excellent communication skills, both oral and written What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":201,"slug":202,"title":203,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":351},"The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Fund Administrator (Superannuation ) Location : Wollongong Description We are seeking a driven and vibrant Fund Administrator to join our Contributions team in our Wollongong office! You will join a supportive and lively team and assist in the allocation of funds and maintenance of member accounts. What you will be doing Working on multiple systems Account maintenance, contribution allocation Responding to Promotor enquiries Monitoring team mailbox Working within SLA’s and Superannuation Legislation Skills Required: A can-do attitude and team player mentality High level of accuracy and attention to detail, as well as adherence to processes and procedures Demonstrated drive and commitment towards attaining the highest possible standards Willingness to learn Strong working knowledge with Excel What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":353,"slug":354,"title":355,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":356},22707,"senior-fund-operations-senior-ima-analyst-apex-group-holdings-australia-pty-limited","Senior Fund Operations (Senior IMA Analyst)","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Senior Fund Operations \u002F Senior IMA Analyst - 12 months Contract Location : Sydney Description This is a 12 months contract role where to provide investment administration functions to clients in a timely and efficient manner. Job Specification: Perform daily cash and asset reconciliations to various custodians Processing & instructing of various client transactions Liaising with Fund Managers, Brokers and Custodians to ensure settlement of all transactions Effective client communication, including responding to all client queries and requests in a timely manner Completion of client specific reporting requirements Calculation of client monthly fees and interest Ensure tax reporting is properly delegated and outputs reviewed and are sent to clients in line with regulatory SLA As Senior Investment Analyst you will both perform and monitor the core functions within the team Provide leadership and guidance to team members Be instrumental in the allocation of changing workloads amongst the team Take the lead with new client onboardings Responsible for the allocation of functional tasks to the custody team Act as an escalation point for client issues Participation in client service meetings Active participation in team\u002Fresource planning Provide oversight and manage the performance of offshore teams Other ad hoc responsibilities as required Skills Required: Minimum 2 years operational experience Tertiary qualifications in Finance, Business or Mathematics preferred Knowledge of IRESS (IPS) will be an advantage What you will get in return: A genuinely unique opportunity to be part of an expanding large global business; Competitive remuneration commensurate with skills and experience; Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":358,"slug":359,"title":360,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":361},22708,"fund-accountant-apex-group-holdings-australia-pty-limited","Fund Accountant","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Fund Accountant – Superannuation (12 months contract) Location: Sydney Description The primary purpose of the role is to complete various tasks including daily bank reconciliations, asset reconciliations, and time to time, Business Activity Statements and other ad hoc accounting related tasks associated with superannuation funds. Job specification Completion of Daily Bank Account reconciliations and the efficient and timely management of exceptions associated with these reconciliations Completion of monthly asset reconciliations and the efficient and timely management of exceptions associated with these reconciliations Liaise directly with all processing teams regarding the investigation and clearance of exception items identified by the above reconciliation processes Liaise with internal and external parties regularly to obtain information for reconciliation purposes Assisting other accountants and senior staff with ad hoc reconciliations and accounting tasks Ad-hoc fund accounting tasks Skills Required: 2+ years fund accounting experience preferred Bachelor Degree in Business, Finance or Accounting CPA (preferred but not necessary) Practical knowledge in reconciling large data base and amalgamating subsidiary ledgers Sound understanding of investment markets and the broader finance industry An understanding of distributions, tax provisioning for superannuation funds Advanced Excel Skills Preferred knowledge and experience in Audit for Superannuation\u002Finvestments Client delivery and service experience What you will get in return: A genuinely unique opportunity to be part of an expanding large global business; Competitive remuneration commensurate with skills and experience; Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":363,"slug":364,"title":365,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":366},22709,"head-of-crm-australia-apex-group-holdings-australia-pty-limited","Head of CRM - Australia","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Apex Group is seeking a professional to act as the primary point of contact for all client enquiries, coordinating closely with internal stakeholders to ensure effective resolution and the highest levels of client satisfaction, while actively managing and strengthening client relationships in collaboration with the Client Services team. Job Responsibilities: The role duties and responsibilities will include but not limited to the following: Manage the overall relationship management function for the Australian Apex Funds business, delivering this directly or with the support of a team (both direct and indirect reports). Maintain and grow relationships with our broad range of investment manager clients and prospects. Act as the dedicated point of contact for assigned clients, proactively managing the relationship and positioning Apex as a trusted advisor. Lead the resolution of client issues by participating in incident, problem and change-request processes, acting as the client advocate throughout. Develop, implement and monitor service level agreements (SLAs) with clients. Coordinate and action client requests, engaging internal stakeholders to ensure timely and accurate responses. Manage regular client communications, including ad hoc presentations, reporting and events. Contribute to the development of the annual business plan and budgets for the Australian Funds business. Support preparation of Board and management papers, as required. Delivery of monthly and quarterly client reporting packs for assigned clients. Assist in coordinating new product onboardings and transitions for both existing and new clients. Conduct regular client check-ins to understand evolving needs and ensure satisfaction with the services provided. Lead face-to-face meetings with assigned clients, representing Apex professionally and confidently. Champion the Apex service offering within the existing client base to enhance engagement and visibility of capabilities. Oversee administration and maintenance of Salesforce to ensure accurate and efficient communication with clients and internal teams. Provide timely updates to internal stakeholders (Compliance, Operations, Finance, etc.) regarding new or exiting funds, onboarding activity or changes requiring internal action. Identify and pursue revenue-growth opportunities through cross-selling, up-selling, follow-on work, contract reviews and identifying\u002Fremediating scope creep. Oversee completion and accuracy of billing items for assigned clients, ensuring correct application of fee schedules, timely billing and proactive resolution of discrepancies. Proven Experience & Qualifications: Bachelor Degree in Business or Finance-related discipline Experience in funds administration, funds management or a custodian At least 7+ years’ experience in a corporate environment Experience in managing business to business relationships. The ability to persuade, influence and negotiate desired outcomes with credibility in the B2B financial markets environment; Good understanding and keen interest in Australia’s investment management industry. Exposure to business strategy, business process development, governance processes, management, budgeting, and administrative operations is a plus. Advanced experience with Microsoft Suite Skills Required: Ability to work well under pressure; Pro-active individual who takes ownership and responsibility autonomously. Strong collaborative approach and team player; Strong communication and analytical skills; Strong customer service focus Strong relationship management skills Strong communication skills both oral and written; Strong problem-solving skills; Flexibility to adapt in a fast paced, evolving environment; Ability to work manage own timeline and prioritise tasks so as to meet client\u002Finternal deadlines. Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":368,"slug":369,"title":370,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":371},22710,"senior-fund-accountant-apex-group-holdings-australia-pty-limited","Senior Fund Accountant","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Senior Fund Accountant – Superannuation Location: Sydney, Melbourne Description The primary purpose of the role is to review the daily unit prices and prepare \u002Freview daily cashflows. The Senior Fund Accountant plays an important role in supporting the service delivery of the Unit Pricing Team. It encompasses review of unit prices for several superannuation funds, covering for team members when they are away on leave, assisting with audit requests and participation in ad-hoc fund accounting tasks. Job specification Review of daily\u002Fweekly unit prices for several superannuation funds Entering Dividends and Trades in Acurity Updating Bloomberg and Indices spreadsheet with prices daily Covering for staff when they are on leave Process improvements and projects for the team Prepare performance reports for external stakeholders Build and maintain effective relationships with the Administration team, Custodian, Trustee office, Asset consultants and Superfund office Review of the daily and weekly unit prices within SLAs and according to unit pricing policies To perform duties and responsibilities with minimal errors and within the required timeframes Ensure the delivery of performance reports to the stakeholders All reports generated to be of a standard consistent with policies and meet legislative requirements Ad-hoc unit pricing\u002Ffund accounting tasks Skills Required: Bachelor Degree in Business, Finance or Accounting CPA (preferred but not necessary) 2+ years in unit pricing as a pricing analyst, NAV specialist or fund accountant Practical knowledge in unit pricing and performance analysis for Superannuation funds Sound understanding of investment markets and the broader finance industry Advanced Excel Skills Preferred knowledge and experience in Audit for Superannuation\u002Finvestments Client delivery and service experience What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":69,"slug":70,"title":71,"location":10,"raw_job_location_address_addressLocality":74,"raw_hiringOrganization_logo_url":10,"raw_description":373},"The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Contact Centre Administrator x 4 Positions Location : Brisbane Description The Contact Centre Administrator is responsible for being the first point of contact for a range of superannuation and retirement inquiries, including technical support and fund product information in a professional and customer focused manner. This includes: • Provision of high quality inbound and outbound client contact to existing client base, with a key focus on increasing member engagement and relationship building. • To assist the team in providing customer service and information (telephone, written, email) to members and employers delivering a positive customer experience within agreed service standards, timeframes, legislation and Fund rules. • Administration processing of various administration functions. Job specification Customer Service • To provide high quality inbound and outbound client contact to existing client base. • Meet agreed Service Standards in relation to grades of service, call\u002Fcontact handling, turnaround times, accuracy and first point resolution. • Provide efficient and effective query resolution by anticipating member needs and taking ownership of first call resolution to ensure an outstanding member experience via the telephone and in writing as required. • Effectively handle objections from members, quickly resolve queries\u002Fissues for members, and ensure complaints are handled in accordance with the Clients’ Fund Rules. • Respond to Fund emails within Clients’ Service Standards. • Meet quality, Fund\u002FTrustee and compliance standards adhering to all legislative and business requirements for the role. • Demonstrate ability to adhere to work rosters and flexibility to alter shifts to meet operational demands. • Keep abreast of fund and product information and relevant updates. • Provide regular updates of work status to Team Leader, Contact Centre. Administration Services • To effectively process the following administration transactions\u002Ffunctions: o Third party authority updating and checking o EPOA\u002FPOA updating and checking with relevant case notes o Adviser authorities (new and updates) o Member & Employer updates, changes to any contact details o Benefit quotes o General information requests eg. incoming emails, sending requirements, information and member log in details • To investigate and respond to complaints in a timely manner by drafting appropriate responses ensuring within Apex’s Complaint framework including any incident notifications and resolution as required. • Ensure documented procedures and contact centre reference material are accurate, clear & concise and always kept up to date. • Assist with team accuracy and meeting service standard requirements. • Actively ensure own health and safety and the safety of others through understanding and implementing workplace health and safety obligations. • Assist with any tasks or duties as directed by the Team Leader or Manager. Team Member • Develop and maintain cooperative relationships with other team members and areas, actively participating in team \u002F staff meetings. • Support the concept of continuous improvement and help identify areas for improvement. • Ensure consistency in all dealings with internal and external clients. • Demonstrate ability to work with rosters and flexibility to alter shifts to meet operational demands. General • Ensure Training hours contained within individual’s Training Plans are achieved or exceeded each year. • Maintain RG146 qualifications at all times. • Participate in training programs to increase knowledge of superannuation and insurance, to be more knowledgeable for dealing with all customer enquiries and enquiries from other service providers. Skills Required: RG146 qualified Knowledge of Superannuation and associated legislation that operates within the superannuation environment.    Sound knowledge of Fund rules\u002F trust deed, insurance, charges\u002Ffees and investments. Demonstrated experience in an administration or contact centre environment. Excellent phone and verbal communication skills and a pleasant phone manner. Well-developed PC skills eg. Word, Excel, Outlook with speed and accuracy. Personal time management What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":141,"slug":142,"title":143,"location":10,"raw_job_location_address_addressLocality":375,"raw_hiringOrganization_logo_url":10,"raw_description":376},"Sydney, Shelley St","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Head of Finance - Australia, New Zealand Location : Sydney Description The Head of Finance - ANZ is a senior finance leadership role responsible for the overall financial management, governance, control environment, and performance of the Australia and New Zealand businesses. Reporting to the Regional CFO, APAC, this role has direct accountability for the delivery of all finance activities across ANZ, ensuring accurate financial reporting, regulatory compliance, robust financial controls, and effective business partnering. What you will be doing Lead the ANZ finance function and take full ownership of finance service delivery, governance, and performance outcomes across Australia and New Zealand. Contribute to the development and execution of regional and global finance strategies while ensuring alignment with ANZ business objectives. Act as the primary finance partner to regional and country leadership teams, providing strategic insight and commercial guidance. Support business growth, transformation initiatives, acquisitions, and operational improvements through financial leadership and analysis. Drive accountability for achieving financial targets, profitability objectives, and finance-related strategic initiatives. Lead, develop, and inspire the ANZ finance team, fostering a high-performing and accountable culture. Build capability through effective coaching, mentoring, talent development, and succession planning. Drive continuous improvement initiatives to enhance efficiency, standardisation, and service quality across finance operations. Maintain accountability for the accuracy, completeness, and timeliness of all statutory, regulatory, management, and Group reporting across ANZ. Ensure all financial reporting is prepared in accordance with IFRS, applicable accounting standards, and Group policies. Own the delivery of monthly, quarterly, and annual close processes and ensure all reporting deadlines are met. Lead financial governance processes and provide clear financial analysis and insight to support executive and board-level decision-making. Own cash flow forecasting, working capital management, and liquidity planning across ANZ. Ensure effective management of financial risks through strong controls, governance, and proactive risk mitigation. Partner with Group Treasury on funding requirements, debt management, banking relationships, and cash optimisation initiatives. Maintain accountability for compliance with all tax, financial reporting, regulatory, transfer pricing, and indirect tax obligations across ANZ. Ensure a robust internal control framework is maintained and continuously enhanced. Lead audit processes and ensure timely resolution of audit findings and remediation activities. Promote a culture of compliance, accountability, and control excellence across the finance function. Partner with the Finance Business Partner for APAC to lead and oversee budgeting, forecasting, and long-range planning processes across the ANZ business. Take ownership of financial performance reporting and provide meaningful analysis of key trends, risks, and opportunities. Challenge business leaders and cost centre owners to drive improved financial outcomes and accountability for performance, whilst ensuring commercial performance targets are achieved. Skills Required: Qualified accountant (CA, CPA, ACA, or equivalent). 10 years of finance leadership experience within complex, multi-entity organisations. Strong experience leading financial reporting, governance, compliance, and control functions. Demonstrated accountability for delivering finance outcomes and managing teams. Strong understanding of reporting requirements, tax compliance, and regulatory frameworks. Experience partnering with senior executives and influencing business strategy. Excellent leadership, communication, analytical, and stakeholder management skills. Commercially focused with a proactive, solutions-oriented mindset. What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":48,"slug":49,"title":50,"location":10,"raw_job_location_address_addressLocality":378,"raw_hiringOrganization_logo_url":10,"raw_description":379},"Wollongong, Crown Street","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Senior Incidents & Complaints Analyst ( Superannuation Administration ) Location : Wollongong , Melbourne Description We are looking for someone with RG 146 and a deep understanding of the superannuation administration processes, and related obligations. This role is responsible for managing superannuation administration incidents and complaints. Job specification Working with internal and external stakeholders to record, report, contain, remediate, and review incidents and complaints across a variety of clients, in line with applicable laws, contractual obligations, and service level agreements Conduct incident and complaint impact assessments, root cause analysis, and document proposed incident remediation plans for internal and external approval Work with internal teams to implement required remediation activities Conduct and document Post Incident Reviews, and implement prevention steps to reduce the likelihood of recurrence Work with internal and external stakeholders to identify, develop and implement processes and control uplift opportunities Document complaint key learnings Ensure internal and external incidents and complaints reporting are maintained Attend Client Incident and Breach meetings as required Identify and report systemic incidents and complaints Skills Required: RG 146 and a deep understanding of the superannuation administration processes, and related obligations Experience in managing obligations relating to incident management and internal dispute resolution The ability to effectively communicate with and manage internal and external stakeholders to achieve required outcomes Strong written and verbal communication Ability to complete calculations required to remediate incidents and complaints including compensation Ability to reduce to reduce preventable recurring incidents and complaints through undertaking root cause analysis and providing recommendations to effectively address causes Ability to produce internal and incidents and complaints reporting and insights A curious, open, and growth mindset, with the ability to apply creative and pragmatic approaches to solving problems What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":7,"slug":8,"title":9,"location":10,"raw_job_location_address_addressLocality":381,"raw_hiringOrganization_logo_url":10,"raw_description":382},"Melbourne Little Collins St","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Client Operations Analyst - Superannuation Location : Melbourne or Brisbane Description As a Client Operations Analyst you will report to a Team Leader\u002FSenior Client Operations Analyst and will be responsible for monitoring automated processes as well as analysing, investigating and resolving any exceptions from these processes. While the administration service is automated some data entry is also required. Key Responsibilities Provision of superannuation services via automated administration platform in accordance with company operating model. Understand, monitor, maintain and analyse the superannuation service and outcomes to ensure the services are delivered in line with quality control procedures and protocols. Understand, monitor, maintain and analyse the automated service to ensure Service Level Agreements (SLA) are met or exceeded. Understand, monitor and maintain the automated service to ensure legislative compliance is maintained. Investigation of exceptions, identify and apply rectification activities to deliver the business outcome within quality, SLA and legislative objectives. Analyse financial transactions and validate account updates Provide assessment of service performance and assist in the compilation of regular reports on the status and adherence to relevant service level agreements both internally and for relevant clients. Investigate and provide assessment of any incident, breach or complaint to ensure the relevant information is updated in accordance with policy and procedures. Assist with identification and design of improvements to the automated superannuation administration service across both the technical platform and operating model. Assist and support implementing technical enhancements as well as improvements to the operating model and business processes. Assist the technology teams in defining and developing new and improved processes for implementation in the administration platform. Assist the technology teams to define and develop solutions to address regulatory requirements. Establish and execute quality assurance processes and analyse results to confirm adherence to business and legislative requirements. Support Senior Operations Analyst in managing the relationships and services with clients. Actively manage a professional relationship with clients at all levels, including their call centres. Skills Required: At least two years’ experience in the Superannuation or Financial Planning industry. Formal superannuation qualifications (or the undertaking to complete RG-146 within 12 months of appointment). Practical experience with superannuation technology systems. Experience with Acurity and Open Text products will be highly regarded. A general understanding of the software development life cycle (SDLC). Demonstrate genuine customer services skills. Knowledge of the majority of processes associated with superannuation administration Understanding of accounting principles and double entry accounting What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":181,"slug":182,"title":183,"location":10,"raw_job_location_address_addressLocality":375,"raw_hiringOrganization_logo_url":10,"raw_description":384},"The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Manager - Transfer Agency Location: Sydney About the role: Manager Transfer Agency, Australia is responsible for the day-to-day efficient management of both onshore and offshore operations teams. Job Responsibilities: Provide leadership, guidance, and direction to the operations teams Support the Senior Manager, Transfer Agency in implementing best practice target operating model Mentor and support Team Leaders and Transfer Agency Operations staff to ensure performance excellence Collaborate with the Senior Manager, Transfer Agency to ensure appropriate people, processes, and procedures are in place to meet client expectations and drive efficiency Conduct performance reviews, develop team members, and contribute to staff retention strategies Support the effective allocation of clients and deliverables across the Transfer Agency Operations teams Partner with CRM team to ensure smooth and professional client relationship management Assist in the successful onboarding of new clients and seamless transition of work Lead transition meetings with CRM team Oversee the performance and service delivery of offshore partners Contribute to the delivery and execution of operational projects in partnership with the Senior Manager, Transfer Agency Review and approve Incident Reporting First level escalating for Client enquiries Skills Required: Tertiary qualified in Business \u002F Commerce \u002F Finance discipline Experience with offshoring processes and transformation 5+ years’ operational experience in unit registry Previous experience of managing teams Experience in managing client relationships and deliverables What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":94,"slug":95,"title":96,"location":10,"raw_job_location_address_addressLocality":381,"raw_hiringOrganization_logo_url":10,"raw_description":386},"The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Account Manager - Real Assets Funds (Client Service Manager) Location : Sydney or Melbourne Description The individual will maintain the client relationship for a portfolio of managed fund clients, take responsibility for co-ordination of fund accounting, investor services, regulatory reporting, audit preparation, along with the new client take on and due diligence requirements of the company. What you will be doing Review of Net Asset Valuation (NAV) files for a portfolio of managed funds, ensuring their accuracy and compliance with fund governing and regulatory procedures Review of Trial Balance, GL, Cash & portfolio reconciliation and Income & expense accruals Review Limited Partner and General Partners\u002FShareholder Allocation, calculations\u002Fschedules-includes review of Admin\u002FManagement fees\u002FWaterfall\u002FClaw back calculations etc Review of property level income statement, rent roll, tenancy schedules, and ageing reports Review of quarterly BAS calculations Preparation & review of Unitholder and Partner Capital Account Statements Preparation & review of Financial statements Liaise with Auditor for timely completion of Audit Review all capital activity pertaining to the funds (Capital calls and Distribution) Review of investor on boarding documents to ensure AML\u002FKYC compliance Review of redemptions and processing redemption payments Resolve issues and communicate with investors ensuring all investor information is complete and up to date Review periodic capital\u002FNAV statements Oversee calculation and preparation of investor tax statements Prepare regulatory reporting (FATCA\u002FCRS and AIIR reports) Overall responsibility for client relationship, inquiries and meetings Interact with Senior management and clients Review procedures and recommend solutions in order to improve efficiencies Ensure adherence to all internal and external audit standards Implementation of fund structures onto accounting system Review of constitutional documents and preparation of client SLA and budgeting Skills Required: Bachelor or Master level degree in accounting\u002F commerce or similar 5+ years of fund administration work experience Experience in reviewing and preparing financial statements Excellent communication skills and proficiency in English (both Verbal and written) Motivated, bright and diligent individual who is driven to meet deadlines Attention to detail and ability to work on multiple projects A team player who is able to manage individual responsibilities Advanced level MS excel, proficient with MS Word, MS PowerPoint Client and deadline focus Knowledge and prior experience on YARDI, Efront or Paxus is highly desirable A professional designation such a C.A., C.P.A., or C.M.A. etc., would be an asset What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":388,"slug":389,"title":390,"location":10,"raw_job_location_address_addressLocality":375,"raw_hiringOrganization_logo_url":10,"raw_description":391},67051,"performance-analytics-manager-apex-group-holdings-australia-pty-limited","Performance Analytics Manager","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Manager – Performance Analytics Location: Sydney or Melbourne About the role: Responsible for the delivery of accurate and timely fund performance reports to clients and external third parties. The role also involves working on the development and delivery of post trade compliance to our clients and their respective responsible entities or trustees. The manager provides expertise behind the formulation and maintenance of excel based templates used to accurately calculate the performance fees achieved by our clients. The role also requires working on and developing additional services and solutions for internal stakeholders by leveraging a broad range of vendor provided financial service product Job Responsibilities: Ensure the teams’ timely delivery of daily and periodic investment reporting data, including valuation, performance measurement, risk, and attribution analysis to SLA requirements. Supervise and ensure the quality of ad-hoc reporting and analysis. Develop compliance\u002Finvestment monitoring reports on a regular basis, ensuring investment managers adhere to their mandates and all mandate breaches are detected and acted upon. Provide investment performance reporting services to clients. Develop and maintain performance fee calculation workbooks to offer document specifications. Develop and maintain data distribution services to clients and third parties Provide developmental support to other departments within the company Maintain and update internal Procedure Documentation including support of SOC1 internal controls and client driven audits Ensure data integrity across internal systems; manage resolutions with the IT team. Work closely with clients and stakeholders on process changes and new account setups Ensure Team compliance with company procedures and policies. Contribute to staff training and reviews. Other ad hoc projects and responsibilities as required. Skills Required: Tertiary qualifications preferred in Finance, Business or Commerce. A clear understanding of the end-to-end process of NAV generation and all its components is a key requirement to the role. Experienced in managing people and processes in a timely and effective manner 3-5 years industry experience in a middle office, operations, or a performance and attribution role. Previous experience with industry platforms such as HiPortfolio and Confluence Revolution preferred. FactSet experience is also beneficial What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":393,"slug":394,"title":395,"location":10,"raw_job_location_address_addressLocality":74,"raw_hiringOrganization_logo_url":10,"raw_description":396},67003,"senior-client-services-administrator-apex-group-holdings-australia-pty-limited","Senior Client Services Administrator","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Senior Client Services Administrator Location : Brisbane, Melbourne, or Sydney Description The role acts as a Subject Matter Expert (SME) across superannuation products, fund rules, member servicing processes, and contact centre operations. Working closely with the Team Leader, the Senior Contact Centre Administrator provides coaching, quality assurance, technical guidance, training, and escalation support to ensure the team consistently delivers high-quality service, compliance outcomes, and positive member experiences. Key responsibilities include quality monitoring and feedback, capability development, knowledge management, soft skills coaching, handling complex enquiries and complaints, and acting as a trusted reference point for team members. Job specification Team Leadership Support & Capability Development · Act as the primary support to the Team Leader in the day-to-day management of the team. · Provide leadership support during periods of Team Leader absence or increased operational demand. · Assist in driving team engagement, performance, productivity, and service excellence. · Serve as a key point of contact for team members requiring guidance on processes, fund rules, technical enquiries, and member service scenarios. · Identify development opportunities across the team and work with the Team Leader to implement targeted coaching plans. · Support onboarding activities and assist new employees in achieving competency requirements. · Contribute to workforce readiness through knowledge sharing, mentoring, and regular team support activities. Quality Assurance & Performance Coaching · Conduct regular quality assurance reviews of member interactions across phone, email, and written correspondence. · Deliver constructive and timely feedback to team members that supports continuous improvement. · Prepare and maintain quality assurance reporting, trend analysis, and insights for management. · Identify recurring performance, compliance, or service issues and recommend improvement initiatives. · Facilitate quality calibration activities to ensure consistency of assessment standards. · Monitor adherence to service standards, member outcomes, compliance requirements, and quality expectations. · Partner with the Team Leader to develop and implement individual coaching plans. · Track coaching effectiveness and support improvement in quality, productivity, and member experience outcomes. Soft Skills Coaching · Provide ongoing coaching and support to improve communication, empathy, active listening, member engagement, and call control techniques. · Coach team members on effective objection handling, difficult conversations, and de-escalation techniques. · Reinforce customer-centric behaviours and service excellence standards. · Support the development of professional written communication skills across email and correspondence channels. · Promote a culture of accountability, confidence, and continuous learning. Knowledge Management, Training & Development · Assist with the Develop, maintenance, and continuous improvement of Contact Centre reference materials, work instructions, process documentation, and knowledge articles. · Ensure procedural documentation remains accurate, compliant, and aligned with current fund rules and legislative requirements. · Support training sessions on systems, products, processes, compliance obligations, and member servicing requirements. · Conduct refresher and uplift training based on quality assurance findings, legislative changes, and operational trends. · Assist the Team Leader in maintaining competency frameworks and training plans. · Monitor team knowledge gaps and recommend targeted learning interventions. · Support change implementation through the delivery of communication, training, and knowledge transfer activities. Escalations & Subject Matter Expertise · Act as an escalation point for complex member, employer, adviser, and operational enquiries. · Investigate and resolve complex member cases, complaints, and service issues in accordance with Fund and legislative requirements. · Support agents in complaint investigations and enable responses in accordance with the Apex Complaint Management Framework. · Liaise with internal stakeholders to achieve timely resolution of escalated matters. · Identify systemic issues and recommend process improvements to reduce repeat escalations. · Maintain expertise across relevant products, systems, regulatory requirements, and operational processes. Customer Service · Deliver high-quality inbound and outbound member, employer, and adviser support. · Meet agreed service standards relating to quality, productivity, turnaround times, and first-contact resolution. · Take ownership of member enquiries and proactively manage cases through to completion. · Ensure complaints and member concerns are handled professionally and in line with Fund Rules and regulatory obligations. · Support the achievement of team service level targets and member experience objectives. · Maintain a strong understanding of fund products, services, and regulatory requirements. Administration Services · Process designated administration transactions accurately and within agreed service standards. · Assist with workflow management and priority allocation where required. · Support continuous improvement initiatives aimed at efficiency, quality, and risk reduction. Continuous Improvement · Identify opportunities to improve team performance, operational efficiency, service delivery, and member outcomes. · Contribute to process improvement initiatives and implementation activities. · Analyse quality assurance findings, call trends, and member feedback to drive improvements. · Promote a culture of continuous learning and knowledge sharing. Skills Required: RG146 qualified Strong knowledge of superannuation, insurance, and associated legislation. Demonstrated experience within a contact centre or administration environment. Experience conducting coaching, training, mentoring, or quality assurance activities. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Ability to influence and support peers without direct people management responsibility. Advanced stakeholder management and customer service skills. Strong organisational and time management capability. Previous experience acting as an SME, quality coach, trainer, or senior team member desirable Experience preparing quality assurance reporting and performance insights. Knowledge of complaint handling frameworks and dispute resolution processes. Experience supporting workforce capability development and onboarding programs. What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":398,"slug":399,"title":400,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":401},26075,"head-of-risk-apex-group-holdings-australia-pty-limited","Head of Risk","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Head of Risk Location : Melbourne \u002F Brisbane \u002F Sydney The Head of Risk is responsible for establishing, leading, and embedding the enterprise risk management framework across the superannuation administration business. The role ensures that operational, regulatory, technology and outsourcing risks are effectively identified, assessed, monitored, and reported in line with Group and Regulator expectations, client fund requirements, and the company’s risk appetite. The role provides independent oversight while partnering closely with executive leadership, trustees, clients, and regulators to support safe, compliant, and resilient administration services. The role support the Chief Risk Officer (Superannuation) in building a strong risk culture. This role is responsible for leading a small team of risk professionals (one to three team members). Job Responsibilities: Design, maintain, and continuously improve the Enterprise Risk Management Framework, that drives quality outcomes and align with client regulatory and compliance obligations Define and monitor risk appetite, risk tolerances, and key risk indicators (KRIs) Ensure clear risk governance, including escalation pathways and accountability structures Support the Governance, Risk, Audit and Compliance Committee (GRACC), other sub compliance committees and the Executive leadership team with high-quality reporting and insights Engage with external parties, including regulators, auditors, and consultants. Represent the Chief Risk Officer – Superannuation on risk matters as needed. Identify and manage risks across core administration functions Oversee control effectiveness testing and remediation of control weaknesses Serve as the reliable Risk Partner for the Operations functions Support regulatory engagement, reviews, and audits Oversee risk aspects of regulatory change management and implementation Ensure alignment with CPS 234 and CPS230 Lead the third-party and outsourcing risk framework, including material service provider oversight regarding Technology and Information Security to strengthen resilience and system controls Support due diligence, contract risk assessments, and ongoing vendor monitoring Lead risk input into business continuity planning, disaster recovery, and operational resilience testing Support response to significant incidents and regulatory notifications Promote a strong risk culture across the organisation Provide risk training and guidance to leaders and frontline teams Act as a trusted advisor to executives and client fund trustees Collaborating with Group Line 2 Risk function to ensure compliance with Group-wide frameworks and policies Lead and support Apex Super and client led audits to ensure consistency of approach, standard evidence frameworks, repeatable process and improved output. Cultivate effective relationships within Apex Super to embed a consistent, high quality risk culture. Skills required: Bachelor’s or postgraduate degree in finance, business, law, or a related discipline. Completion and maintenance of RG146 General Advice is Superannuation essential. Senior risk leadership experience (7+ years) within superannuation environment Comprehensive (10+ years) working knowledge of regulatory and legislative requirements in superannuation. Proven ability in standing up business unit risk management processes (e.g. designing and embedding governance, reporting and monitoring mechanisms, controls design and implementation, issue and incident management) and uplifting overall business-unit risk capability via training, guidance and leadership on risk management Experience in operational risk, technology risk, and third-party risk management Previous success in delivering transformation \u002F continuous improvement risk initiatives Proven ability to perform effectively under pressure and contribute as a valuable team member, with strong collaboration, influencing and project management skills Outstanding analytical and problem-solving skills, particularly in assessing complex regulatory changes and developing practical solutions. Strong communication and relationship management skills, with experience engaging clients at all organizational levels to meet their needs and foster productive partnerships. Role-modelling best practice risk management culture and capability What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":403,"slug":404,"title":405,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":406},26164,"senior-compliance-officer-apex-group-holdings-australia-pty-limited","Senior Compliance Officer","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Senior Compliance Officer Location : Sydney \u002F Melbourne \u002F Brisbane \u002F Wollongong The role involves supporting clients in governance and compliance tasks, leading client services, managing regulatory changes, and fostering relationships to promote revenue growth. Reporting will be dual, to both the Head of Superannuation Trustee Services and the Head of Compliance (Superannuation). Job Responsibilities: Advising and assisting clients at all levels of their organisations with compliance matters. Providing secretariat support for superannuation and industry clients, ensuring adherence to prudential standards, legislation, and licensing requirements. Managing and executing action items from client meetings. Coordinating and preparing for board and secretariat meetings as directed by the Head of Superannuation Trustee Services Proactively identifying, monitoring, and helping clients and service providers implement changes prompted by legislative or regulatory updates, or to enhance compliance processes. Supporting the Head of Superannuation Trustee Services with insurance claims and regulatory engagements on behalf of clients. Assisting the Head of Compliance (Superannuation) in implementing compliance plans and fulfilling obligations under relevant acts such as the SIS Act, Corporations Act, AML\u002FCTF Act, Privacy Act, and other financial services regulations. Reviewing client documentation (both disclosure and non-disclosure), seeking opportunities to standardise these documents across organisations. Developing procedures to ensure clients meet all lodgement requirements under applicable statutory, regulatory, and licensing rules. Additional duties may be undertaken as needed. Skills required: Preferred formal qualifications or degree in Business, Finance, Law, or a related field. Completion and maintenance of RG146 General Advice is Superannuation is essential. Over five years' experience in governance or compliance roles within Financial Services, including interactions with regulators. Strong working knowledge of insurance claims is desirable. In-depth understanding of superannuation and financial services law. Skilled at interpreting legislative and regulatory requirements analytically, developing practical, commercial solutions for clients. Committed to delivering high-quality service that meets client needs and those of other third-party providers. Excellent interpersonal skills for building and maintaining key stakeholder relationships. What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":408,"slug":409,"title":410,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":411},3847,"team-leader-contact-centre-comghltd-apex-group-holdings-australia-pty-limited","Team Leader Contact Centre","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Team Leader Contact Centre Location : Brisbane Description As the Contact Centre Team Leader, you will lead the day-to-day operations of our Contact Centre team. You’ll lead by example, providing coaching and hands-on support to ensure service excellence. Job specification Support, coach, and guide the Contact Centre team to deliver excellent service to members Maintain team rosters, leave approvals, and IVR updates as needed Drive team performance and contribute to achieving SLAs and KPIs Handle escalated queries and ensure compliance with fund rules Promote a culture of continuous improvement and adaptability Review call quality and support training and development initiatives Maintain accurate documentation and reference materials Foster strong relationships with clients and service providers Assist with incident and complaint resolution Support reporting processes in collaboration with internal teams Skills Required: RG146 Superannuation qualifications 3+ years’ experience in superannuation or financial services Experience in a contact centre or team leadership role Familiarity with Acurity systems (preferred) Strong client service focus and ability to prioritise Commitment to continuous improvement and team success Excellent communication and interpersonal skills Proficiency in Microsoft Office (Word, Excel, Outlook) What you will get in return: A genuinely unique opportunity to be part of an expanding large global business; Competitive remuneration commensurate with skills and experience; Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please visit https:\u002F\u002Ftheapexgroup.com\u002Fcsr-policy\u002F Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":413,"slug":414,"title":415,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":416},4023,"account-manager-real-assets-comghltd-apex-group-holdings-australia-pty-limited","Account Manager - Real Assets","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Account Manager - Real Assets Location : Melbourne , Brisbane Description We are looking for an Account Manager -Closed Ended Funds based in Melbourne or Brisbane. In this fund accounting role, you will ensure timely and accurate NAV calculations are prepared, reviewed and delivered on a monthly and quarterly basis, ensuring their accuracy and compliance with fund governing documents and regulatory procedures. Job specification Ensure local risk management processes and procedures are in line with the Group Risk Management Framework. Operational onboard new and take-on funds, ensuring everything has been prepared before the launch Review Limited Partner\u002FShareholder\u002FUnitholder Allocation - includes review of Administration fees\u002F Management fees\u002F Performance Fee\u002F Waterfall calculations\u002F Claw back calculations etc Prepare and review financial statements as required annuall Review capital calls and distribution calculations and notices. Skills Required: 4-6 Years of experience of in a similar role , preferably in the financial services industry – a track record in fund management or fund administration sectors An ability to work to and meet agreed deadlines Excellent interpersonal and written communications skills Bachelor Degree in Accounting or Finance would be preferred PC skills including Word, Excel and Macros in Excel (Experience on Paxus, Efront or Yardi would be an advantage). What you will get in return: A genuinely unique opportunity to be part of an expanding large global business; Competitive remuneration commensurate with skills and experience; Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":418,"slug":419,"title":420,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":421},4024,"hr-business-partner-comghltd-apex-group-holdings-australia-pty-limited","HR Business Partner","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you HR Business Partner Location : Melbourne Description The role is responsible for the implementation of the Global HR Strategy through partnering with business leaders to support business operations and goals. The role develops HR policies and procedures that align with the global HR strategy and deliver on local business objectives. Job specification Partner with Country Heads and senior stakeholders on complex and strategic HR topics to provide guidance and business support Work closely with the regional and local HR team to deliver on key KPIs and objectives Create, implement, and maintain action plans for HR policy and procedure changes ensuring compliance with all local legislation in line with Group standards, keeping up to date with employment legislation changes and updates across Australia Deliver the implementation and execution of the people strategy and key employee lifecycle activities Partner with the CoEs and ensure that all onshore activities are delivered in conjunction with the offshore teams. Support immigration needs and compliance across Australia Manage the benefits, WHS and Workers Compensation Manage all mandatory government reporting Partner with Talent Acquisition and hiring managers to ensure the right skills and roles are in place to meet business needs and onboarding across Australia Work closely with the Head of HR and Senior HRBP to deliver M&A, HR Projects, and integration activities across the region Skills Required: 5+ years HR Business Partner experience in a complex matrix global environment Experience in the financial services industry or professional services firm Experience in delivering HR strategic projects Ability to communicate at senior levels of the business Experience in working with a large global HR eco system What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":423,"slug":424,"title":425,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":426},4025,"ks-external-rec-22-comghltd-apex-group-holdings-australia-pty-limited","KS External Rec 22","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":428,"slug":429,"title":430,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":426},4026,"ks-internal-rec-22-comghltd-apex-group-holdings-australia-pty-limited","KS Internal Rec 22",{"id":432,"slug":433,"title":434,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":435},4027,"quality-assurance-analyst-comghltd-apex-group-holdings-australia-pty-limited","Quality Assurance Analyst","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Quality Assurance Analyst Location : Melbourne Job specification Working on the development and maintenance of industry leading Superannuation software - Acurity and SuperConnector Help engineering squad meet its development goals, which involve producing high-quality releases Undertake detailed testing activities using system, integration, regression, environment and other testing disciplines Frame test plans, review those written by your peers and influence the development of these products Have the opportunity to guide our efforts to improve the coverage of our automated testing suite Skills Required: 3 years of experience in a Software Quality Assurance role Understanding of the Superannuation industry and fund administration processes Sound verbal and writing skills, reflected in the ability to convert business requirements into test plans Experience in testing web applications and APIs An understanding of Databases and ability to write SQL queries Experience in using applications and tools used in the SDLC, such as Git and Jira Familiarity with Superannuation registry software especially Acurity will present a significant advantage Experience building Clearing House or Superstream Gateway software will present an advantage Experience using test automation frameworks and tools such as Playwright, TestComplete, Postman and SoapUI will present an advantage Positive attitude and willingness to learn new ways of collaborative working What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities To progress your application please submit a Cover letter along with your CV explaining why this role would suit you. Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":437,"slug":438,"title":439,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":440},4200,"account-manager-registry-investor-services-comghltd-apex-group-holdings-australia-pty-limited","Account Manager - Registry , Investor Services","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Account Manager - Registry , Investor Services Location : Sydney Description This role is to ensures the delivery of high quality and accurate services to clients and investors by providing exceptional oversight of our offshore teams. This role will manage the relationship of clients to ensure effective delivery of services. Job specification Provide the quality assurance on all applications, redemptions, switches and transfers from the offshore team Review and release periodic, quarterly, distributions and exit statements to investors and clients within SLA’s Reviewing, clearing and signing off bank reconciliations Review pending and settled reports and distributing to clients Manage the compliance requirements for clients including completing incident reports, implementing remediation and working with internal and external compliance stakeholders on key compliance requirements Manage Calastone transactions including daily reconciliations and issue resolution Understanding and maintaining Fee Rebate schedules Executing the Fee Rebate transactions at month end and submitting to clients for review Contribute to client management reporting and attend client servicing meetings when required Ensure the quality of services provided to clients meet their expectations Work closely with key internal stakeholders on client management and delivery Proactively address and work to problem solve client queries Other ad hoc duties as required Skills Required: 2 years fund services experience Commercial experience in working with clients in a delivery service model Exposure to offshoring models would be highly advantageous Adhere to deadlines Foster positive relations with client Ability to work well under pressure High level attention to detail Strong team player Strong communication and analytical skills An understanding and interest in financial markets Strong organisational skills Strong problem-solving skills Ability to work independently Ability to prioritise tasks. What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please visit https:\u002F\u002Ftheapexgroup.com\u002Fcsr-policy\u002F Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment. Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":442,"slug":443,"title":444,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":356},4202,"senior-fund-operations-analyst-comghltd-apex-group-holdings-australia-pty-limited","Senior Fund Operations Analyst",{"id":446,"slug":447,"title":448,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":449},4204,"custody-administrator-comghltd-apex-group-holdings-australia-pty-limited","Custody Administrator","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Custody Administrator Location : Sydney Description This is an exciting opportunity to provide direct support and administration functions to the Custody team and Custody client groups in a timely and efficient manner. Job Specification: Processing & instructing of client transactions – includes Fixed Income , Equities, FX Collaborate with cash management to confirm proper funding for trades, manage deadlines for settlement, and escalate discrepancies for resolution Maintain accurate audit trails and contribute to operational risk reduction initiatives Review and approval of trade matching through IRESS & DTCC CTM Liaising with Fund Managers and Custodians in order to ensure settlement of all transactions Effective client communication, including responding to all client queries and requests in a timely manner Review and approval of client instructions Assist Management with the team’s daily workflow Actively involved in process improvements and suggestions Assist other operations teams during peak periods or when issues arise, including: - Reviewing reconciliation breaks and exception reports - Assisting with data validation for reporting teams - Performing spot checks on trade and position data for accuracy Supporting investigations into settlement or reporting issues Contribute to process improvement initiatives and cross-training to build team flexibility Escalation point for team and clients to resolve issues On the job training to other team members Attend the weekly transition meetings when required Attending custodian service reviews when required Skills Required: Advanced excel skills – VBA, Macros, vlookups etc Tertiary qualifications in Finance, Business or Mathematics preferred. Custody background Fixed income, equities, FX and cash experience Settlement’s experience IRESS IOS\u002FIOS+ experience DTCC product suite CTM, ALERT Settlement Instruction Manager (SIM) Understanding of SWIFT message types High attention to detail, strong problem-solving, and effective communication skills. Ability to manage multiple deadlines and adapt to urgent priorities. What you will get in return: A genuinely unique opportunity to be part of an expanding large global business; Competitive remuneration commensurate with skills and experience; Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":451,"slug":452,"title":453,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":454},4205,"finance-manager-comghltd-apex-group-holdings-australia-pty-limited","Finance Manager","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Finance Manager Location: Sydney Job specification Reporting to the Financial Controller to assist to manage, control and oversee the superannuation Business. Prepare and monitor AFSL financial requirements including NTA, SLF, cash projections etc. Coordinate and perform month-end closing with the GSC team and resolve issues timely to ensure accuracy and smooth process Handle ad-hoc projects. Review and oversee Balance sheet reconciliation\u002FManagement accounts, including maintenance of fixed asset registers, accounting for intangibles and capitalised development costs, management of receivables and payables. Manage monthly and quarterly internal reporting to track ongoing financial compliance. Ensure compliance with Statutory requirements including tax, GST. You will be responsible for ensuring accurate revenue recognition, streamlining invoicing processes, analysing monthly revenue, ensuring appropriate accruals (where required). Preparing and assisting in presenting reports to FP&A global teams. Assist in dealing with the external auditor and other professional parties and completion of annual financial statements. Assisting in preparation of board reports. Streamlining & improving processes to enhance efficiency, accuracy, and timeliness, and collaborating with stakeholders to issue invoices in time. Assisting in responding to queries from other parts of the Business (where required). Participate in ad hoc assignments or other projects. Skills Required: Degree holder in Accounting \u002FFinance and other related business discipline. Working knowledge of the AFSL, Corporations Act, ASIC Act, and applicable regulatory guides. C.A., C.P.A., or equivalent qualification with post qualification experience. Experience of dealing with teams across the Globe with demonstrated ability to adhere to tight deadlines and work under pressure. Proficient in using Microsoft Excel Proven experience and understanding of accruals, revenue recognition, AR activities and financial reporting to delivery accurate and meaningful results What you will get in return: A genuinely unique opportunity to be part of an expanding large global business; Competitive remuneration commensurate with skills and experience; Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please visit https:\u002F\u002Ftheapexgroup.com\u002Fcsr-policy\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":456,"slug":457,"title":458,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":459},4206,"manager-transfer-agency-australia-comghltd-apex-group-holdings-australia-pty-limited","Manager - Transfer Agency, Australia","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Manager, Transfer Agency - Australia Location : Sydney Description This role will be responsible for the day-to-day efficient management of both onshore and offshore operations teams. Job specification Provide leadership, guidance, and direction to the operations teams Support the Head of Transfer Agency in implementing best practice target operating model Mentor and support Team Leaders and Transfer Agency Operations staff to ensure performance excellence Collaborate with the Head of Transfer Agency to ensure appropriate people, processes, and procedures are in place to meet client expectations and drive efficiency Conduct performance reviews, develop team members, and contribute to staff retention strategies Support the effective allocation of clients and deliverables across the Transfer Agency Operations teams Partner with CRM team to ensure smooth and professional client relationship management Assist in the successful onboarding of new clients and seamless transition of work Lead transition meetings with CRM team Oversee the performance and service delivery of offshore partners Contribute to the delivery and execution of operational projects in partnership with the Head of Transfer Agency Review and approve Incident Reporting First level escalating for Client enquiries Skills Required: Tertiary qualified in Business \u002F Commerce \u002F Finance discipline Experience with offshoring processes and transformation 5+ years’ operational experience in unit registry Previous experience of managing teams Experience in managing client relationships and deliverables What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please visit https:\u002F\u002Ftheapexgroup.com\u002Fcsr-policy\u002F Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment. Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":461,"slug":462,"title":463,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":464},4208,"senior-client-relationship-manager-comghltd-apex-group-holdings-australia-pty-limited","Senior Client Relationship Manager","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Senior Client Relationship Manager Location : Sydney Description This role will be the main point of contact for all client queries and coordinate internal stakeholders to resolve queries with the highest level of client satisfaction. Job specification Be the dedicated point of contact and proactively manage the relationships of clients by being the trusted advisor and to drive the resolution of issues Participate in incident, problems, change request fulfilment and act as the advocate for the client in resolutions Development, implementation and monitoring of key account service level agreements with assigned clients (SLA’s) Action requests from assigned clients and coordinate internal stakeholders to resolve client queries Preparation of client reporting for assigned clients on a monthly\u002Fquarterly basis as required Assist with co-ordinating new product onboardings for existing and new clients Contacting clients regularly to identify their needs, and to ensure they are satisfied with the received service ability to lead face to face meeting with assigned clients Champion service offering and capability amongst existing clients Act as a leader and mentor to more junior staff within the CRM team Administration and maintenance of CRM system - Salesforce to enable efficient communication to existing clients Identification and follow through on revenue growth opportunities through cross\u002Fup selling, client follow-on business, contract review Provide regular reports to internal teams on new \u002F exiting funds as they are known Skills Required: Bachelor Degree in Business or Finance-related discipline 4+ years in a client relationship management role 5+ years’ experience in funds administration, funds management or a custodian At least 8+ years’ experience in a corporate environment Advanced experience with Microsoft Suite What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":466,"slug":467,"title":395,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":468},4209,"senior-client-services-administrator-comghltd-apex-group-holdings-australia-pty-limited","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Senior Client Services Administrator Location: Sydney, Brisbane, Melbourne Description The Senior Contact Centre Administrator is responsible for being the first point of contact for a range of superannuation and retirement inquiries, including technical support and fund product information in a professional and customer focused manner. Job specification To provide high quality inbound and outbound client contact to existing client base. Meet agreed Service Standards in relation to grades of service, call\u002Fcontact handling, turnaround times, accuracy and first point resolution. Effectively handle objections from members, quickly resolve queries\u002Fissues for members, and ensure complaints are handled in accordance with the Clients’ Fund Rules. To investigate and respond to complaints in a timely manner by drafting appropriate responses ensuring within Apex’s Complaint framework including any incident notifications and resolution as required. Complete quality call monitoring and reporting, provide feedback to staff and\u002For management. Skills Required: RG146 qualifications or the ability to achieve compliance within 3 months. Knowledge of Superannuation and associated legislation that operates within the superannuation environment.    Sound knowledge of Fund rules\u002F trust deed, insurance, charges\u002Ffees and investments. Demonstrated experience in an administration or contact centre environment. Excellent phone and verbal communication skills and a pleasant phone manner. Well-developed PC skills eg. Word, Excel, Outlook with speed and accuracy. Personal time management What you will get in return: A genuinely unique opportunity to be part of an expanding large global business; Competitive remuneration commensurate with skills and experience; Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please visit https:\u002F\u002Ftheapexgroup.com\u002Fcsr-policy\u002F Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment. Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":470,"slug":471,"title":472,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":473},4210,"senior-custody-administrator-comghltd-apex-group-holdings-australia-pty-limited","Senior Custody Administrator","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Senior Custody Administrator Location : Sydney Description As a Senior Custody Administrator, you will provide direct support and administration functions to the Custody team and Custody client groups promptly and efficiently. You will perform daily cash and asset reconciliations from IRESS to various custodians. Job Specification: Process and instruct client transactions, including Fixed Income, Equities, FX and Cash Review and approve trade matching through IRESS Calculation of client monthly interest Liaise with Fund Managers and Custodians to ensure settlement of all transactions. Skills Required: Cash and asset reconciliations experience Fixed income, equities, FX, cash and settlements experience Experience in fund applications, reconciliations and use of Calastone and Citco portals Advanced excel skills (VBA, Macros, vlookups, etc) Tertiary qualifications in Finance, Business or Mathematics preferred. Private asset knowledge would also be a plus. What you will get in return: A genuinely unique opportunity to be part of an expanding large global business; Competitive remuneration commensurate with skills and experience; Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":475,"slug":476,"title":477,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":478},4211,"senior-finance-analyst-comghltd-apex-group-holdings-australia-pty-limited","Senior Finance Analyst","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Senior Financial Analyst Location : Sydney Job specification Reporting to the Manager to manage and control legal entity books. Responsible for ensuring accurate revenue recognition, streamlining invoicing processes, analysing monthly revenue. Review of timesheets and finalising of monthly billing. Streamlining & improving billing process to enhance efficiency, accuracy, and timeliness, and collaborating with stakeholders to issue invoices in time. Preparing and presenting reports on revenue to FP&A global teams. Coordinate and perform month-end closing and resolve issues timely to ensure accuracy and smooth process Handle ad-hoc projects. Manage the intangible\u002Fsoftware capitalisation process as part of the month end procedures. Assist in preparation of monthly packs for month end reporting with FP&A teams Assist in dealing with the external auditor and other professional parties. Responding to queries from other parts of the Business and to customers pertaining to Invoices. Participate in ad hoc assignments or other projects. Skills Required: Degree holder in Accounting \u002FFinance and other related business discipline. Experience of dealing with teams across the Globe with demonstrated ability to adhere to tight deadlines and work under pressure. C.A., C.P.A., or equivalent qualification is an advantage. Proficient in using Microsoft Excel. Proven experience and understanding of accruals, revenue recognition, AR activities and financial reporting to delivery accurate and meaningful results. What you will get in return: A genuinely unique opportunity to be part of an expanding large global business; Competitive remuneration commensurate with skills and experience; Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please visit https:\u002F\u002Ftheapexgroup.com\u002Fcsr-policy\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":480,"slug":481,"title":482,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":483},6317,"compliance-analyst-apex-group-holdings-australia-pty-limited","Compliance Analyst","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Compliance Analyst Location : Nadi, Fiji Description This role serves as a trusted adviser and business partner to support Apex Group’s compliance function for Australia and New Zealand. The candidate, as one of the regional support hub members, will work closely with the Compliance Team, other regional support hub members and stakeholders to deliver compliance support to the region. Job specification · Work together with other regional support hub members, the country or jurisdictional Compliance team and other stakeholders to prepare for and finalize the regular compliance reports and handle other regional coordination tasks (e.g. transaction monitoring and testing exercises etc.) and projects as appropriate. · General scope of work as expected from compliance officer would fall within the coverage of this role. This role will also have an opportunity to work closely with our ANZ teams on local matters in light of the location advantage. · Assist in drafting, updating, implementing and enforcing the Apex Group Compliance framework and requirements in ANZ and work with stakeholders regionally and globally on relevant matters. · Render support on various projects, including Apex Group’s M&A projects leading to the successful integration with the M&A targets. · Keep abreast of the legal and regulatory changes and advise the ANZ practice of Apex Group as appropriate. · Identify workflow and logistic improvement opportunities. · Other tasks as assigned from time to time. Skills Required: · Recognized compliance qualification (or equivalent) e.g. ACAMS certification or other professional compliance qualifications preferred. · Fluency in written and spoken English with strong people management & communication skills to engage effectively with internal and external stakeholders. · Excellent problem-solving and analytical capability, being able to work independently and working as a team player. · Good understanding of financial services regulations and AML guidelines would be advantageous. · Reliable, adaptable, motivated, and able to perform under pressure to meet tight deadlines. · Results-driven with the ability to think outside the box for both routine and non-routine tasks. · Organized, self-disciplined, and capable of prioritizing tasks effectively. · Proficient in PC applications. What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":485,"slug":486,"title":487,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":488},6318,"compliance-officer-apex-group-holdings-australia-pty-limited","Compliance Officer","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Compliance Officer Location : Nadi, Fiji Description This role serves as a trusted adviser and business partner to support Apex Group’s compliance function for Australia and New Zealand. The candidate, as one of the regional support hub members, will work closely with the Compliance Team, other regional support hub members and stakeholders to deliver compliance support to the region. Job specification · Work together with other regional support hub members, the country or jurisdictional Compliance team and other stakeholders to prepare for and finalize the regular compliance reports and handle other regional coordination tasks (e.g. transaction monitoring and testing exercises etc.) and projects as appropriate. · General scope of work as expected from compliance officer would fall within the coverage of this role. This role will also have an opportunity to work closely with our ANZ teams on local matters in light of the location advantage. · Assist in drafting, updating, implementing and enforcing the Apex Group Compliance framework and requirements in ANZ and work with stakeholders regionally and globally on relevant matters. · Render support on various projects, including Apex Group’s M&A projects leading to the successful integration with the M&A targets. · Keep abreast of the legal and regulatory changes and advise the ANZ practice of Apex Group as appropriate. · Identify workflow and logistic improvement opportunities. · Other tasks as assigned from time to time. Skills Required: · Minimum of 3 to 5 years of solid compliance experience with success & stable track record and added advantage with experience relevant to Apex Group’s business · Recognized compliance qualification (or equivalent) e.g. ACAMS certification or other professional compliance qualifications. · Fluency in written and spoken English with strong people management & communication skills to engage effectively with internal and external stakeholders. · Excellent problem-solving and analytical capability, being able to work independently and working as a team player. · Good understanding of financial services regulations and AML guidelines. · Reliable, adaptable, motivated, and able to perform under pressure to meet tight deadlines. · Results-driven with the ability to think outside the box for both routine and non-routine tasks. · Organized, self-disciplined, and capable of prioritizing tasks effectively. · Proficient in PC applications. What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":490,"slug":491,"title":492,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":493},6488,"account-manager-investor-registry-apex-group-holdings-australia-pty-limited","Account Manager - Investor Registry","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Account Manager - Investor Registry Location : Sydney Description Ensures the delivery of high quality and accurate services to key clients by working closely with offshore teams. Manage the relationship of clients to ensure effective delivery of services. Job specification Ensure team meets all Regulatory and Client reporting deadlines Understanding distribution tax information and quality check distribution summaries Assist with setting up new funds using a standard template and procedure Ensure the high standard of quality assurance on all applications, redemptions, switches and transfers from the offshore team is adhere to Quality check and distribute periodic, quarterly, distribution and exit statements to investors and clients within SLA’s Reviewing, clearing and signing off bank reconciliations Reviewing pending and settled reports and distributing to clients Manage the compliance requirements for clients including reviewing incident reports and implementing remediation by working with internal and external compliance stakeholders on key compliance requirements Ensure Calastone transactions including daily reconciliations and issue resolution is completed by the team Understanding and reviewing Fee Rebates schedules Understanding and reviewing monthly, quarterly and annual distributions Oversee all training requirements for the team and procedures are clearly documented Assist the Team Leader on Transfer Agency projects Prepare management reporting and attend client meetings with the CRM if required Assist with client relationships and ensure the quality of services meets client expectations Work closely with key internal stakeholders on client management and delivery Ensure client escalations are managed and resolved in a timely manner Other ad hoc duties are required Skills Required: Tertiary qualified in Business \u002F Commerce \u002F Finance discipline Experience with offshoring processes and transformation 4+ years’ operational experience in unit registry , fund services Previous experience of managing teams Experience in managing client relationships and deliverables What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment. Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":495,"slug":496,"title":221,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":497},36899,"business-analyst-comghltd-apex-group-holdings-australia-pty-limited","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Business Analyst Location : Auckland or Wellington Description We are looking for someone with experience in designing and delivering business and technical solutions that enable effective outcomes across client and internal initiatives. This role operates as a key liaison between clients and internal stakeholders, requiring strong communication, responsiveness and collaboration to align business goals and delivery outcomes. Acting as a bridge between business and technical teams, the BA is responsible for gathering and documenting requirements, facilitating communication, and ensuring solutions are designed, tested and implemented to meet client and organisational needs. Job specification Partner with clients to understand business needs and manage expectations. Elicit and document business and functional requirements through structured workshops, stakeholder interviews, and analysis. Produce clear, fit-for-purpose documentation including, business requirements, test plans, impact assessments, and incident reporting. Define and map data exchange structures (e.g., flat files, specifications). Collaborate with technical teams to support setup and integration of data and platform interfaces Triage and manage client requests in alignment with the Apex client service desk SLA framework Design and lead testing activities including defect management and sign-off. Prepare transition and training documentation to support operational readiness. Work with business and delivery teams to validate scope, manage changes, and ensure traceability. Support go-live planning, hypercare phases and post-implementation activities. Contribute to environment configuration for testing, UAT and production readiness. Coordinate end-to-end fund launches, including platform configuration, testing, and operational handover. Provide estimation and input into Statements of Work (SoWs), defining scope, and effort, ensuring commercial alignment with clients. Align solutions with platform capabilities and support a single-source-of-truth architecture. Skills Required: 3–5+ years experience as a Business Analyst in financial services or fund administration. Strong client engagement, communication and stakeholder management skills. Proven ability to produce high-quality business requirements and process documentation. Familiarity with industry frameworks and methodologies including IIBA business analysis standards and agile delivery approaches such as SAFe, Scrum, Kanban Experience with Azure DevOps or similar work tracking tools. Previous involvement in platform transitions or transformation programmes. Experience working across multiple delivery teams in fast-paced, regulated environments. Knowledge of fund administration platforms, operational integration, and single-source data models. Understand SQL and VBA concepts with the ability to develop and run basic queries to extract data Proficient in creating business process maps and workflow diagrams using standard modelling techniques (eg. BPMN) and tools such as Lucidchart or Microsoft Visio Strong understanding of data exchange protocols (e.g., SFTP, CSV) and flat file structures. Experience in test planning, test execution and defect management to ensure solution quality and validation against business requirements Experience in agile and hybrid delivery environments. Ability to translate technical concepts into clear business language. Understanding of API-driven architecture, testing, and validation. Ability to manage workload independently while contributing to team initiatives. Proficiency in Microsoft Office Suite (Excel essential). What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":499,"slug":500,"title":501,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":502},36993,"quality-assurance-senior-administrator-comghltd-apex-group-holdings-australia-pty-limited","Quality Assurance Senior Administrator","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Quality Assurance Senior Administrator (Superannuation) Location: Brisbane Description The Quality Assurance Senior Administrator is responsible for delivering high quality superannuation administration services and projects to improve the services to clients. This includes high-quality assurance and service delivery across all administration functions for our clients. Job specification Quality assessment and monitoring of work performed by the Administration Team to a high standard of quality, conformance and compliance in accordance with agreed procedures, including authorisation and payment of benefit payments Complete quality reporting and provide feedback to staff and\u002For management Deliver training to new and existing team members to ensure competence and accuracy of tasks performed Develop, implement and maintain processes and procedures (accurate, clear and concise) for conformance, improvement in efficiency and accuracy of services to our clients through design and quality analysis Perform User Acceptance Testing for systems and portals including provision of test results and defects to the relevant IT Team\u002Fs Quality assessment of complaint responses in a timely manner to ensure within Apex’s Complaint framework including any incident notifications and resolution as required Act as a technical expert for the team and take responsibility for complex investigation and follow through to completion Coordinate and collate requirements for Audits and follow-up on investigation\u002Freview of audit outcomes to facilitate corrective action and improvements Assist with Data Integrity reports and obligations Assist with any tasks or duties as directed by the Team Leader\u002FManager and back up for absences Skills Required: RG146 Superannuation qualifications 5 years’ experience in Superannuation fund administration Superannuation and pension administration experience Excellent interpersonal skills Well-developed PC skills eg. Word, Excel, Outlook with speed and accuracy What you will get in return: A genuinely unique opportunity to be part of an expanding large global business; Competitive remuneration commensurate with skills and experience; Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":504,"slug":505,"title":506,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":507},37159,"client-service-manager-real-assets-comghltd-apex-group-holdings-australia-pty-limited","Client Service Manager - Real Assets","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Client Service Manager \u002F Account Manager - Real Assets Location : Melbourne or Sydney This fund accounting manager role will maintain the client relationship for a portfolio of managed fund clients, take responsibility for co-ordination of fund accounting, investor services, regulatory reporting, audit preparation, along with the new client take on and due diligence requirements of the company. Job Responsibilities: Review of Net Asset Valuation (NAV) files for a portfolio of managed funds, ensuring their accuracy and compliance with fund governing and regulatory procedures Review of Trial Balance, GL, Cash & portfolio reconciliation and Income & expense accruals Review Limited Partner and General Partners\u002FShareholder Allocation, calculations\u002Fschedules- includes review of Admin\u002FManagement fees\u002FWaterfall\u002FClaw back calculations etc Review of property level income statement, rent roll, tenancy schedules, and ageing reports Review of quarterly BAS calculations Preparation & review of Unitholder and Partner Capital Account Statements Preparation & review of Financial statements Liaise with Auditor for timely completion of Audit Review all capital activity pertaining to the funds (Capital calls and Distribution) Review of investor on boarding documents to ensure AML\u002FKYC compliance Review of redemptions and processing redemption payments Resolve issues and communicate with investors ensuring all investor information is complete and up to date Review periodic capital\u002FNAV statements Oversee calculation and preparation of investor tax statements Prepare regulatory reporting (FATCA\u002FCRS and AIIR reports Overall responsibility for client relationship, inquiries and meetings Interact with Senior management and clients Review procedures and recommend solutions in order to improve efficiencies Ensure adherence to all internal and external audit standards Implementation of fund structures onto accounting system Review of constitutional documents and preparation of client SLA and budgeting Skills required: Bachelor or Master level degree in accounting 5+ years of private equity or real estate fund accounting work experience Experience in reviewing and preparing financial statements Excellent communication skills and proficiency in English (both Verbal and written) Motivated, bright and diligent individual who is driven to meet deadlines Attention to detail and ability to work on multiple projects A team player who is able to manage individual responsibilities Advanced level MS excel, proficient with MS Word, MS PowerPoint A detailed understanding of Real Estate and REIT fund structures and the fund administration industry Client and deadline focus Knowledge and prior experience on YARDI, Efront or Paxus is highly desirable and knowledge of eFront and Investran system a big advantage A professional designation such a C.A., C.P.A., or C.M.A. etc., would be an asset What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":509,"slug":510,"title":511,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":512},37337,"client-relationship-manager-comghltd-apex-group-holdings-australia-pty-limited","Client Relationship Manager","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Client Relationship Manager Location : Sydney Act as the client point of contact for all client queries and coordinate internal stakeholders to resolve queries with the highest level of client satisfaction. Actively manage client relationships with the client services team. Job Responsibilities: Be the dedicated point of contact and proactively manage the relationships of clients by being the trusted advisor and to drive the resolution of issues Participate in incident, problems, change request fulfilment and act as the advocate for the client in resolutions Development, implementation and monitoring of key account service level agreements with assigned clients (SLA’s) Action requests from assigned clients and coordinate internal stakeholders to resolve client queries Preparation of client reporting for assigned clients on a monthly\u002Fquarterly basis as required Assist with co-ordinating new product onboardings for existing and new clients Contacting clients regularly to identify their needs, and to ensure they are satisfied with the received service Ability to lead face to face meeting with assigned clients Champion service offering amongst existing clients Administration and maintenance of CRM system - Salesforce to enable efficient communication to existing clients Provide regular reports to internal teams on new \u002F exiting funds as they are known (e.g. Compliance Manager for compliance letters, Team Leaders re transitions, Finance re-invoicing etc.) Identification and follow through on revenue growth opportunities through cross\u002Fup-selling, client follow-on business, contract review and identification of scope creep Skills required: Bachelor Degree in Business or Finance-related discipline Experience in funds administration, funds management or a custodian At least 4 years’ experience in a corporate environment Advanced experience with Microsoft Suite Ability to work well under pressure Strong collaborative approach and team player Strong relationship management skills Strong communication skills both oral and written Strong problem-solving skills What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":514,"slug":515,"title":487,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":516},37338,"compliance-officer-comghltd-apex-group-holdings-australia-pty-limited","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Compliance Officer Location : Sydney Description Coordinate and report on incidents, breaches and complaints. Develop and implement solutions with the business to improve the quality of service to our clients. Provide compliance reporting to clients. Coordinate internal audits and AML reporting. Job specification Completion of annual due diligence questionnaires Co-ordination of supplier due diligence questionnaires Preparation of compliance letters for clients Reporting on complaints, incidents and breaches Investigations of incidents and working with the business to implement solutions Partner with the business to develop processes and procedures that improve the quality of service to our clients Assist with the development and implementation of compliance policies and procedures Drafting training material for compliance training Coordinate the training on processes and procedures for the teams Implement and conduct control testing of processes and procedures Coordinate and conduct internal audits Review legislative changes that affect Mainstream operations and develop compliance solutions that satisfy these changes Provide regular compliance reporting Stay current with regulatory and legislative changes and participate in industry groups Perform ongoing Anti Money Laundering (AML) monitoring obligations and reporting Co-ordinate completeness of regulatory records of transitions Other ad hoc responsibilities as required. Skills Required: Experience in funds services industry 1+ years’ experience in a AML or compliance role with funds knowledge Strong understanding of regulatory and legislative requirements essential; knowledge of AUSTRAC requirements What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":518,"slug":519,"title":520,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":521},37425,"senior-incidents-analyst-superannuation-administration-comghltd-apex-group-holdings-australia-pty-limited","Senior Incidents Analyst (Superannuation Administration)","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Superannuation Administration Senior Incidents & Complaints Analyst Location : Wollongong , Melbourne Description We are looking for someone with RG 146 and a deep understanding of the superannuation administration processes, and related obligations. This role is responsible for managing superannuation administration incidents and complaints. Job specification Working with internal and external stakeholders to record, report, contain, remediate, and review incidents and complaints across a variety of clients, in line with applicable laws, contractual obligations, and service level agreements Conduct incident and complaint impact assessments, root cause analysis, and document proposed incident remediation plans for internal and external approval Work with internal teams to implement required remediation activities Conduct and document Post Incident Reviews, and implement prevention steps to reduce the likelihood of recurrence Work with internal and external stakeholders to identify, develop and implement processes and control uplift opportunities Document complaint key learnings Ensure internal and external incidents and complaints reporting are maintained Attend Client Incident and Breach meetings as required Identify and report systemic incidents and complaints Skills Required: RG 146 and a deep understanding of the superannuation administration processes, and related obligations Experience in managing obligations relating to incident management and internal dispute resolution The ability to effectively communicate with and manage internal and external stakeholders to achieve required outcomes Strong written and verbal communication Ability to complete calculations required to remediate incidents and complaints including compensation Ability to reduce to reduce preventable recurring incidents and complaints through undertaking root cause analysis and providing recommendations to effectively address causes Ability to produce internal and incidents and complaints reporting and insights A curious, open, and growth mindset, with the ability to apply creative and pragmatic approaches to solving problems What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":523,"slug":524,"title":525,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":526},51665,"account-manager-apex-group-holdings-australia-pty-limited","Account Manager","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Account Manager – Open Ended Location: Sydney About the role: The Account Manager will work alongside the NAV Operations Manager to oversee a team of investment analysts who produce valuations and unit prices for clients. This also includes review of data entry, managing staff development and internal team relationships. Maintain the client relationship, take responsibility for co-ordination of regulatory reporting, audit preparation, marketing for new business along with the take on and due diligence requirements of the company. Job Responsibilities: To ensure timely and accurate NAV calculation for a portfolio of funds on a daily, weekly or monthly basis along with any other client specific reporting requirements. Provide accurate unit prices in accordance with client SLAs Oversight of data entry to ensure complete investment transaction capture and reconciliation Liaising with Auditors, ongoing review and update of team internal controls Ongoing development of the business by liaising with the senior management and ensuring full communication from bottom up and implementation of new processes and controls as required Ongoing Implementation and refinement of SSAE 18 controls Manage client relationships, attending meetings and regular client contact Ensuring client enquiries are answered in accordance with Apex service standards on an ongoing basis Develop process improvements to increase efficiency and accuracy Ensuring compliance with regulatory requirements and other requirements of the funds specifications Supervision and training of accounting staff Skills Required: 5-6 years experience in a similar role incorporating the above functions An ability to work to and meet agreed deadlines An accountancy qualification is an advantage Excellent interpersonal and written communications skills Strong PC skills including Word, Excel and Macros in Excel Good working knowledge \u002F experience using HiPortfolio or Paxus preferred High level analytical and problem solving skills What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":528,"slug":529,"title":530,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":531},51666,"account-manager-transfer-agency-apex-group-holdings-australia-pty-limited","Account Manager - Transfer Agency","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Account Manager, Transfer Agency Location : Sydney Description Ensures the delivery of high quality and accurate services to key clients by working closely with offshore teams. Manage the relationship of clients to ensure effective delivery of services. What you will be doing Ensure team meets all Regulatory and Client reporting deadlines Understanding distribution tax information and quality check distribution summaries Assist with setting up new funds using a standard template and procedure Ensure the high standard of quality assurance on all applications, redemptions, switches and transfers from the offshore team is adhere to Quality check and distribute periodic, quarterly, distribution and exit statements to investors and clients within SLA’s Reviewing, clearing and signing off bank reconciliations Reviewing pending and settled reports and distributing to clients Manage the compliance requirements for clients including reviewing incident reports and implementing remediation by working with internal and external compliance stakeholders on key compliance requirements Ensure Calastone transactions including daily reconciliations and issue resolution is completed by the team Understanding and reviewing Fee Rebates schedules Understanding and reviewing monthly, quarterly and annual distributions Oversee all training requirements for the team and procedures are clearly documented Assist the Team Leader on Transfer Agency project Prepare management reporting and attend client meetings with the CRM if required Assist with client relationships and ensure the quality of services meets client expectations Work closely with key internal stakeholders on client management and delivery Ensure client escalations are managed and resolved in a timely manner Other ad hoc duties are required Skills Required: 4 years fund services experience Commercial experience in working with clients in a delivery service model Experienced in working with offshoring models Strong people leadership Adhere to deadlines Foster positive relations with clients What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":533,"slug":534,"title":535,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":536},51668,"custody-team-leader-apex-group-holdings-australia-pty-limited","Custody Team Leader","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Custody Team Leader Location : Sydney Description This role will lead the Settlements team to deliver a top-class Settlements and Custody service to our clients. We are looking for someone to lead the team, building and maintaining a supportive, driven, and continuous improvement focused culture. This will require proactively managing our SLAs through a data driven approach and looking for ways we can improve the service we offer to clients including problem solving, using good judgement, and collaborating with leaders across departments. What you will be doing Lead the Settlements team to create and drive a culture of collaboration, high performance, and engagement Manage the Settlements team including setting and monitoring team members KPI’s and performance to KPI’s through regular 1-1’s and team meetings Responsible for ensuring that there are the right skills across the team with a focus on upskilling and professional development, identifying any staff training needs and determining how to fill any gaps Ensure the Settlements team is allocated appropriate client funds and that there is a regular rotation of funds amongst the team to support ongoing cross-training Identify and implement process efficiency initiatives for Settlements and continuously look for ways to improve the service we offer to clients Provide input into product roadmaps, ensuring key requirements for Settlements get the right focus and development, supporting testing of new developments as required Monitor and ensure that all client investment trades are entered into the appropriate systems and actioned in accordance with the client service delivery requirements Monitor and ensure that all client corporate actions are processed in an accurate and timely manner Ensure that the Settlements processes and procedures in Promapp are always current Ensure any Reconciliation breaks are investigated and cleared in a timely manner Other ad-hoc duties as reasonably required by the business Skills Required: Tertiary qualification in Finance or a related specialisation (preferred) Several years’ experience within Settlements or a related Financial Operations role Naturally inquisitive mind and use of initiative with a focus on continuous improvement with a proven experience driving new initiatives and project management Ability to create an open and inclusive team culture and drive high-performance Self-starter, supportive and collaborative with a team-oriented approach Demonstrated ability to manage stakeholders and influence at a senior level Displays good judgement and decision-making skills Ability to solve complex problems, with strong attention to detail and critical thinking skills Excellent written and verbal communication skills Proficient in MS Excel at an intermediate to advanced level Sound knowledge of the fund administration industry and Australia market What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":538,"slug":539,"title":540,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":541},51669,"finance-business-partner-apex-group-holdings-australia-pty-limited","Finance Business Partner","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Finance Business Partner, APAC Location : Sydney Description The Finance Business Partner - APAC will play a critical role in partnering with Regional Business Leaders and Finance Teams to enhance financial planning, reporting, and decision-making across the APAC region. The role will lead the standardisation and optimisation of budgeting, forecasting, and monthly reporting processes, ensuring consistency, transparency, and efficiency across countries and business units. A key objective of this position is to establish scalable regional processes that proactively meet ExCo, Group Finance and business requirements. Reporting directly to the Regional CFO, the role will act as a bridge between Group FP&A, Regional Leadership Teams, and Local Finance Teams to drive alignment, governance, and continuous improvement. What you will be doing Partner with Regional Business Heads to provide financial insights that support strategic decision-making and operational performance. Collaborate with Regional Finance Leaders to improve the quality, consistency, and timeliness of financial information. Act as a trusted advisor to regional stakeholders on planning, performance management, and business initiatives. Lead and coordinate the annual budget and periodic forecasting processes across APAC. Develop and implement standard planning methodologies, templates, assumptions, and timelines across the region. Drive consistency in forecast accuracy, financial analysis, and management reporting. Ensure robust alignment between regional forecasts and Group FP&A requirements. Oversee the regional monthly reporting process to ensure accurate, timely, and actionable performance information. Establish standard reporting packs, KPIs, and management dashboards across APAC. Identify and explain key business drivers, risks, opportunities, and variances to budget and forecast. Support regional leadership teams in performance reviews and business planning discussions. Lead initiatives to standardise financial planning and reporting outputs across APAC. Design and document regional finance processes and governance frameworks. Identify opportunities for automation, process simplification, and enhanced use of financial systems and tools. Reduce manual effort and eliminate duplication through the implementation of consistent regional practices. Drive a culture of continuous improvement across the APAC finance organisation. Partner closely with Group FP&A to understand evolving reporting, budgeting, and forecasting requirements. Translate Group requirements into efficient regional processes and operating models. Coordinate with finance, operations, HR, and other functional teams to ensure data integrity and alignment. Establish strong relationships across regional and country finance teams to drive adoption of standardised processes Support the integrity of financial planning and reporting processes across the region. Ensure compliance with corporate policies, reporting standards, and internal control requirements. Promote accountability and ownership for financial results throughout the organisation. Skills Required: Bachelor’s degree in finance, accounting, or a related discipline. Professional accounting qualification (CA, CPA, ACCA, or equivalent). Significant experience in FP&A, commercial finance or business partnering. 10 years of finance leadership experience within complex, multi-entity organisations. Experience supporting multiple countries or business units. Strong financial modelling, budgeting, forecasting, and management reporting capabilities. Proven track record in finance process improvement and transformation initiatives. Excellent stakeholder management and influencing skills. Advanced Excel and financial systems experience, preferably leveraging AI. What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":543,"slug":544,"title":545,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":546},51671,"client-service-manager-apex-group-holdings-australia-pty-limited","Client Service Manager","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Client Service Manager – Private Equity Fund Location : Sydney or Melbourne Description The individual will maintain the client relationship for a portfolio of managed fund clients, take responsibility for co-ordination of fund accounting, investor services, regulatory reporting, audit preparation, along with the new client take on and due diligence requirements of the company. What you will be doing Review of Net Asset Valuation (NAV) files for a portfolio of managed funds, ensuring their accuracy and compliance with fund governing and regulatory procedures Review of Trial Balance, GL, Cash & portfolio reconciliation and Income & expense accruals Review Limited Partner and General Partners\u002FShareholder Allocation, calculations\u002Fschedules-includes review of Admin\u002FManagement fees\u002FWaterfall\u002FClaw back calculations etc Review of property level income statement, rent roll, tenancy schedules, and ageing reports Review of quarterly BAS calculations Preparation & review of Unitholder and Partner Capital Account Statements Preparation & review of Financial statements Liaise with Auditor for timely completion of Audit Review all capital activity pertaining to the funds (Capital calls and Distribution) Review of investor on boarding documents to ensure AML\u002FKYC compliance Review of redemptions and processing redemption payments Resolve issues and communicate with investors ensuring all investor information is complete and up to date Review periodic capital\u002FNAV statements Oversee calculation and preparation of investor tax statements Prepare regulatory reporting (FATCA\u002FCRS and AIIR reports) Overall responsibility for client relationship, inquiries and meetings Interact with Senior management and clients Review procedures and recommend solutions in order to improve efficiencies Ensure adherence to all internal and external audit standards Implementation of fund structures onto accounting system Review of constitutional documents and preparation of client SLA and budgeting Skills Required: Bachelor or Master level degree in accounting 5+ years of private equity or real estate fund accounting work experience Experience in reviewing and preparing financial statements Excellent communication skills and proficiency in English (both Verbal and written) Motivated, bright and diligent individual who is driven to meet deadlines Attention to detail and ability to work on multiple projects A team player who is able to manage individual responsibilities Advanced level MS excel, proficient with MS Word, MS PowerPoint A detailed understanding of Real Estate and REIT fund structures and the fund administration industry Client and deadline focus Knowledge and prior experience on YARDI, Investran, Efront or Paxus is highly desirable and knowledge of eFront and Investran system a big advantage A professional designation such a C.A., C.P.A., or C.M.A. etc., would be an asset What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":548,"slug":549,"title":415,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":416},14490,"account-manager-real-assets-apex-group-holdings-australia-pty-limited",{"id":551,"slug":552,"title":553,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":554},14509,"transfer-agency-amp-registry-account-manager-apex-group-holdings-australia-pty-limited","Transfer Agency & Registry - Account Manager","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct souring model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":556,"slug":557,"title":558,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":559},14570,"senior-accountant-apex-group-holdings-australia-pty-limited","Senior Accountant","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Senior Accountant Location : Sydney Description This role will be reporting to the Financial Controller to manage and control billing aspects of the financial function. Job specification Ensuring accurate revenue recognition, streamlining invoicing processes, analysing monthly revenue. Streamlining & improving billing process to enhance efficiency, accuracy, and timeliness, and collaborating with stakeholders to issue invoices in time. Preparing and presenting reports on revenue to FP&A global teams. Coordinate and perform month-end closing for revenue prospect and resolve issues timely to ensure accuracy and smooth process Handle ad-hoc projects. Assist in dealing with the external auditor and other professional parties. Responding to queries from other parts of the Business and to customers pertaining to Invoices. Participate in ad hoc assignments or other projects. Skills Required: Degree holder in Accounting \u002FFinance and other related business discipline. Experience of dealing with teams across the Globe. C.A., C.P.A., or equivalent qualification is an advantage. Proficient in using Microsoft Excel. Good management skill, analytical mind, self-initiative and well organized. Attention to detail and ability to manage multiple priorities and deadlines. Proven experience and understanding of accruals, revenue recognition, AR activities and financial reporting to delivery accurate and meaningful results. Exceptional communication skills both oral and written. Ability to work well under pressure. High level attention to detail. What you will get in return: A genuinely unique opportunity to be part of an expanding large global business; Competitive remuneration commensurate with skills and experience; Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please visit https:\u002F\u002Ftheapexgroup.com\u002Fcsr-policy\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":561,"slug":562,"title":563,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":564},20003,"relationship-manager-apex-group-holdings-australia-pty-limited","Relationship Manager","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Relationship Manager Location: Melbourne, Sydney Description This role will report to the General Manager and be responsible for managing the relationships and overseeing the delivery of administration services to our clients. This position will represent our entire operational model, manage the account planning cycle and ensure client’s needs and expectations are met. Job specification · Develop and maintain annual account plans for clients · Manage key action plans as defined in the account plan · Manage the services provided in line with contracts, service level agreements and the commercial model established for each client · Track revenue and assist in regular forecast reviews · Review monthly invoices to ensure accuracy and alignment to contract and relevant work orders · Manage work orders in relation to client enhancements · Oversee all interactions with clients and ensure services are aligned to the contract · Develop a deep understanding of our operating model and service offering for each client · Manage clients defined Governance and Reporting requirements · Oversee the management of complaint responses and ensure responses are adequate and provided in a timely manner · Oversee the management of incident and breaches - ensuring internal processes are followed and clients are kept informed. · Priority and expectation management in relation to enhancements and application releases · Operations · Initial contact point for clients to escalate issues · Proactively assess, clarify and validate customer needs on an ongoing basis · Assist with project management activities · Deliver SLA and operational reports as defined in the contract · Provision of a monthly management report defining key activities, issues and any risks in maintaining our service standards Skills Required: · Over five years’ experience in the Superannuation or Financial Planning industry · Formal superannuation qualifications (or the undertaking to complete RG-146 within 12 months of appointment) · Practical experience with superannuation technology systems. Good understanding of software development life cycle (SDLC) · Demonstrate genuine customer services skill · Knowledge of the majority of processes within superannuation administration · Previous experience in an Account Management\u002FRelationship Role within the Superannuation Industry will be highly regarded. What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":566,"slug":567,"title":492,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":493},20049,"account-manager-investor-registry-apex-group-holdings-australia-pty-limited-2",{"id":569,"slug":570,"title":571,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":572},20050,"business-development-director-apex-group-holdings-australia-pty-limited","Business Development Director","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Business Development Director Location : Sydney \u002F Melbourne The key focus of this role is to drive new business in Australia, increase revenue for our fund and financial solutions services while enhancing our profile in Australia. The successful candidate is expected to understand the local market, our services and have experience in a client relationship function with the relevant organization. An attractive salary and commission scheme is offered to the successful candidate. Job Responsibilities: Drive new client acquisitions and increase revenue in Australia and globally. Achieve business targets by implementing new business development initiatives. Grow the business brand and reputation across the region. Develop and manage a strong network of clients and intermediaries. Build, manage and progress a pipeline of new business opportunities. Collaborate with colleagues globally to achieve business objectives. Lead sales process from end to end, including management of deal teams. Ensure robust knowledge of Apex’s offering and value proposition. Champion cross-sell initiatives across services lines and geographies to drive news sales into our existing client base. Work closely with and build strong collaborative relationship with sales, marketing, client on-boarding, operations and other functions Advise on strategic initiatives such as product development. Act a key relationship manager to ensure that clients’ needs are understood and communicated through the organization. Coach, develop and motivate of sales and support professionals to drive for sales performance and achieve sales goals. Follow internal sales and non-sales process and compliance requirements. Includes management reporting, salesforce maintenance, attendance at internal meetings, assistance with onboarding as required, ensure agreed project deliverables are met. Skills required: 8+ year’s relevant experience in financial solutions 8+ year’s business development experience, in Australia Experience in client services or relationship management function. Existing network of third-party influencers and business contacts preferred. Knowledge of financial market including local and offshore funds markets. Strong self-confidence, strategic mind to lead and\u002For contribute to discussion with all type of stakeholders at various seniority levels. Demonstrated sales skills and ability to deliver on targets. Proven experience working with senior figures in the development of client relationships Strong verbal and written skills are essential. Experience with CRM systems and internal stakeholders. Possess a strong work ethic, as well as uncompromising integrity. Educated to degree level, relevant professional qualifications beneficial. What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us",{"id":574,"slug":575,"title":576,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":577},20073,"team-leader-operational-support-apex-group-holdings-australia-pty-limited","Team Leader - Operational Support","The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Team Leader - Operational Support Location : Wollongong As Team Leader – Operational Support, you will provide effective leadership and hands-on expertise to support the delivery of superannuation services. You will oversee operational support functions, guide team members, and ensure service quality, compliance, and continuous improvement across administrative processes. This role requires strong leadership, stakeholder engagement, and a commitment to operational excellence. Job Responsibilities: Lead and oversee the day-to-day operations of the operational support function. Coordinate and monitor administrative tasks across superannuation operations to ensure timely and accurate delivery. Provide guidance and support to team members, fostering a collaborative and high-performance culture. Ensure compliance with legislative and procedural requirements, including ATO-mandated tasks such as Unclaimed Super Monies and Lost Member processing. Drive process improvement initiatives and uplift operational efficiencies. Support user acceptance testing (UAT) and contribute to platform enhancements. Resolve exceptions and incidents, ensuring service delivery meets quality, SLA, and compliance standards. Compile and review reports on service performance and adherence to SLAs. Maintain strong relationships with internal teams and external stakeholders to ensure smooth operations Skills required: 3 to 5 years experience in managing teams in superannuation or financial services administration. Formal superannuation qualifications or willingness to complete RG146 within 12 months. Practical experience with superannuation technology platforms (e.g. Acurity) is advantageous. High level of technical competence in superannuation administration. Strong leadership and team management capabilities. Demonstrated initiative and problem-solving ability. Commitment to delivering high-quality client service. What you will get in return: · A genuinely unique opportunity to be part of an expanding large global business; · Competitive remuneration commensurate with skills and experience; · Training and development opportunities Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please https:\u002F\u002Fwww.apexgroup.com\u002Fcorporate-social-responsibility\u002F “Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her\u002Fhis personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.” Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us","Apex Group Holdings (Australia) Pty Ltd ist ein dynamisches und innovatives Unternehmen, das im Finanzdienstleistungssektor tätig ist. Mit Sitz in Melbourne, Australien, spezialisiert sich das Unternehmen auf die Bereitstellung umfassender Finanzlösungen und Dienstleistungen für eine vielfältige Kundschaft. Apex Group Holdings ist bekannt für sein Engagement für Exzellenz, nutzt modernste Technologie und ein Team erfahrener Fachleute, um maßgeschneiderte Finanzstrategien zu entwickeln, die den einzigartigen Bedürfnissen seiner Kunden gerecht werden. Der Ruf des Unternehmens für Zuverlässigkeit und Integrität hat es zu einem vertrauenswürdigen Partner in der Finanzbranche gemacht.","Apex Group Holdings (Australia) Pty Ltd is a dynamic and innovative company operating in the financial services sector. With its base in Melbourne, Australia, the company specializes in providing comprehensive financial solutions and services to a diverse clientele. Apex Group Holdings is known for its commitment to excellence, leveraging cutting-edge technology and a team of experienced professionals to deliver tailored financial strategies that meet the unique needs of its clients. The company's reputation for reliability and integrity has made it a trusted partner in the financial industry.",-37.8166258,144.9595619,"459 Little Collins Street","3000","Australia"]