About the Role

Join our team to support end-to-end claim administration and deliver excellent service to our customers. This role is ideal for candidates who enjoy coordination, accuracy, and working in a fast-paced insurance environment.

What You’ll Do

Process and prepare claim documents for both member and provider payments within agreed timelines
Ensure billing accuracy before submitting for payment processing
Communicate with customers in Thai and English via official letters (e.g., claim decisions, additional requirements)
Coordinate with hospitals and customers to gather required claim information
Manage a high volume of pending claims (approx. 450–500 cases/month)
Handle customer requests regarding original documents
Support corporate and ASO clients with claim documentation

What We’re Looking For

Bachelor’s degree in any field
2–3 years of experience in insurance, hospital, or related service industry
Strong attention to detail and coordination skills
Good communication skills in both Thai and English

Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.

Why Join Us?

Opportunity to grow in a leading insurance organization
Dynamic and supportive team environment
Exposure to corporate and ASO client portfolios

1 Job for Document Processing in Thailand

Officer - AAGI A&H Claims Administration (ASO)