The Role

The Field Management Associate is responsible for managing business relationships with Travel Agencies, Insurance Agencies, insurance brokers and/or Tour Operators within an assigned territory. This role combines business development, account management, and sales strategy to achieve sales targets for insurance products while ensuring strong, long-term partnerships. The role involves acquiring new clients, developing the existing portfolio, and providing training and support to distributors.

Key responsibilities include planning and executing client visits, monitoring sales performance, and representing the company at trade fairs, workshops, and training events. The Field Management Associate serves as the primary point of contact for partners, addressing their needs, resolving issues, and driving profitable growth across the territory.

Key Responsibilities

Client Relationship Management:

Build and maintain strong, long-term relationships with partners, acting as their primary point of contact.
Provide ongoing support to partners, addressing inquiries and resolving issues promptly.
Communicate regularly with clients to share updates on products, services, and company developments.

Sales and Business Development:

Develop and execute weekly visit schedules to engage with partners effectively.
Drive the acquisition of new clients while developing the existing portfolio.
Identify opportunities for cross-selling and upselling additional products or services.
Negotiate contracts and renewals to establish mutually beneficial partnerships.

Account Planning and Strategy:

Develop strategic account plans to achieve sales and retention targets.
Monitor and analyze sales performance metrics to inform account strategies.
Prepare and lead regular performance reviews with partners and stakeholders.

Training and Support:

Provide training and support to distributors to enhance their knowledge and performance.
Represent the company at trade fairs, workshops, and training events within the territory.

Collaboration with Internal Teams:

Work closely with sales, marketing, and product development teams to ensure a cohesive approach to account management.
When required, collaborate with other teams in the region to align strategies, share best practices, and support cross-border partnerships.
Provide feedback from partners to inform product development and service improvements.

Problem Solving and Conflict Resolution:

Address and resolve partner conflicts or issues in a timely and effective manner.
Conduct research and analysis, including partner data and trend analysis, to support decision-making.

Profile / Skills

The ideal candidate will have 5-7 years of relevant experience in sales, account management, or a related field, preferably in the tourism or insurance sector. They will possess strong interpersonal skills, a customer-focused mindset, and the ability to work independently in a fast-paced, matrixed environment.

Key Qualifications and Skills:

Diploma or degree in economics, business, or a related field.
Proven commercial experience in the tourism sector, preferably related to the sale of services and/or insurance products.
Strong knowledge of sales techniques and negotiation skills.
Motivation and goal orientation, with a proactive and initiative-driven approach.
Excellent organizational skills and the ability to independently manage work activities.
Strong interpersonal and relationship-building skills.
Problem-solving abilities and flexibility to adapt to changing needs.
Proficiency in Microsoft Office (especially Excel) and familiarity with Customer Relationship Management (CRM) systems.
German fluent and good knowledge of the English language. Additional languages would be plus.
A valid driver’s license and access to a personal vehicle are required.
Basic familiarity with available AI tools such as ChatGPT

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

To Recruitment Agencies: Allianz recruits through dedicated in-house teams and does not accept unsolicited resumes/CVs, candidate introductions, or outreach from agencies or search firms. We only engage agencies under a prior, written contract and, where applicable, via our Preferred Supplier List (PSL). No fees will be paid for any candidate submitted or introduced without a contract in place, even if that candidate is subsequently hired. Do not contact hiring managers directly. Any breach, including unsolicited submissions, off-PSL contact, or attempts to invoice without an agreement, will result in candidate disqualification, termination of any existing contract, and non-payment of fees.

2 Jobs for Crm systems in Austria

Customer Service Coordinator (w/m/d)

Field Management Associate (m/w/d) - Western Austria