[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-the-facility-manager-allianz-insurance-de-":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":12,"featured_until":7,"is_active":13,"deactivated_at":7,"is_enriched":13,"processed_job_posting_json":14,"processed_latitude":63,"processed_longitude":64,"processed_employment_types":65,"processed_working_hours":66,"processed_working_hours_labels":68,"processed_home_office":69,"processed_salary_min":60,"processed_salary_max":61,"processed_salary_currency":57,"processed_salary_source":70,"processed_benefits":71,"processed_benefits_labels":72,"processed_industry":73,"processed_skills":7,"processed_job_location":74,"processed_full_address_gmaps":76,"processed_street_gmaps":78,"processed_city_gmaps":79,"processed_postal_code_gmaps":80,"processed_country_gmaps":81,"processed_country_iso_code_gmaps":82,"full_description":17,"formatted_description":83,"processed_employment_types_labels":36,"processed_home_office_labels":34,"processed_industry_labels":38,"processed_it_skills":84,"processed_it_skills_labels":86,"processed_soft_skills":87,"processed_soft_skills_labels":89,"processed_job_expertise_skills":90,"processed_job_expertise_skills_labels":91,"processed_language_requirements":92,"processed_total_experience_years":103,"processed_professional_field":104,"processed_professional_field_labels":106,"processed_leadership_role":13,"processed_date_posted":20,"raw_job_url":107,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":73,"canonical_industry_label":38,"max_cpc":108,"actual_cpc":7},82040,"the-facility-manager-allianz-insurance","The Facility Manager",null,{"name":9,"slug":10,"logo_url":11},"Allianz Insurance","allianz-insurance","https:\u002F\u002Fcdn.phenompeople.com\u002FCareerConnectResources\u002FAISAIPGB\u002Fimages\u002FHeader-1706868786965.svg",false,true,{"@context":15,"@type":16,"title":6,"description":17,"hiringOrganization":18,"datePosted":20,"validThrough":21,"jobLocation":22,"jobLocationType":34,"employmentType":35,"industry":37,"skills":39,"baseSalary":55},"https:\u002F\u002Fschema.org\u002F","JobPosting","\u003Cp>Allianz Services is a global center of excellence delivering high-quality business services to the Allianz Group. We are a diverse team across multiple continents, driving transformation, operational excellence, and customer-centric solutions to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 8500 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group.\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, contact center operations and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz.\u003C\u002Fp> \u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">The Facility Manager will be responsible for overseeing the end-to-end management of facility operations, infrastructure projects, technical services, workplace safety and related budget administration. The role requires strong leadership capabilities to ensure efficient facility management, operational continuity, regulatory compliance, and delivery of infrastructure initiatives aligned with organizational objectives.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">A key part of your role also involves ensuring ISO audit readiness, managing EHS compliance, and supporting the operational efficiency of a high-performance BPO workplace environment.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Key Responsibilities:\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Technical Operations:\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Manage day-to-day operations of building MEP systems: HVAC, electrical, UPS, BMS, FAS systems, etc as per installations at site.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Plan and execute preventive and predictive maintenance schedules for critical assets.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Conduct root cause analysis for technical issues and implement corrective actions.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Supervise annual maintenance vendors and service providers to ensure SLA compliance.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Review technical & quantitative proposals , drawings , and engineering specifications for facility related projects.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Monitor facility performance matrix and implement operational improvements for efficiency and reliability\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Monitor energy consumption and support energy-saving initiatives.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Maintain all technical documentation and Maintenance logs.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Infrastructure Project Management & Office Fit out Implementation :\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Lead infrastructure expansion, refurbishment, fit-out , and renovation projects from planning to execution.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Coordinate with internal stakeholders, architects, designers, contractors, and vendors to deliver infrastructure works including MEP installations, IT cabling, power distribution, and building automation systems.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Conduct site inspections and quality audits during fitout phases to ensure compliance with design specifications and safety regulations.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Manage purchase requests, installation, testing, and commissioning of technical equipment and systems during projects.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Monitor project schedules, milestones, quality standards and risk mitigation plans.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Ensure projects are delivered within approved timelines, budgets and operational requirements.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Conduct site due diligence, technical evaluations and project feasibility assessments.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Manage transition activities during project handover and operational readiness\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Ability to manage multiple projects simultaneously with a focus on quality and\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">timelines.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Compliance & ISO Audit Management:\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Ensure all systems and processes comply with applicable ISO standards (ISO 9001, 14001, 45001, etc.).\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Maintain updated audit documentation, logs, permits, calibration records, and training certifications.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Support internal and external EHS audits, ISO audits, and client inspections. • Drive continuous improvement through corrective\u002Fpreventive actions post audits.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Facilities Budget Management:\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Prepare and manage annual facilities operating budgets and capital expenditure plans.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Track operational expenses and identify opportunities for cost optimization without compromising service quality.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Review vendor quotations, contracts, and commercial proposals for cost effectiveness.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Monitor invoice processing, AMC costs, utility expenses and project expenditure.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Ensure financial discipline and adherence to approved budgets.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Prepare management reports related to cost analysis, savings initiatives and budget forecasts.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Health & Safety Management:\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Ensure compliance with all applicable health, safety, and environmental regulations.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Implement and monitor workplace safety standards, emergency response procedures, and fire safety systems.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Conduct periodic safety audits, risk assessments, and mock drills.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Ensure contractor safety compliance and adherence to permit to work systems\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Coordinate incident investigations and implement corrective and preventive actions\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Promote a strong safety culture across facilities and project sites\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Train team members on SOPs, safety protocols, and emergency response.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Soft Services Management:\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Oversee outsourced vendors for housekeeping, security and pantry operations.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Conduct routine inspections to ensure cleanliness, hygiene, and service quality.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Manage consumables inventory, uniform distribution, and housekeeping audits.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Ensure front office operations meet corporate standards of hospitality and professionalism.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Manage vendor performance through regular reviews and KPI tracking.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Stakeholder Communication:\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Act as the single point of contact for client escalations, project updates, and issue resolution.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Provide timely reporting on facility operations, energy usage, incident logs, and asset performance.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Key Skills and Competencies:\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Strong interpersonal skills to build relationships with internal and external stakeholders.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Strong technical expertise in MEP and building automation systems.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Proven experience in managing integrated facility management in BPO environments.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Knowledge of ISO standards and audit practices-ISO 9001 \u002F ISO 14001 \u002F ISO 45001 implementation experience\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Familiarity with CMMS\u002FBMS\u002FCAFM tools.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Strong communication and vendor management skills.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Ability to work in a fast-paced, compliance-driven environment.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Language Skills: Must-Have: Arabic, French, English.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Qualifications:\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Degree in Electrical\u002FMechanical Engineering.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Professional certifications in Facilities Management, Project Management, or Health & Safety will be an added advantage.\u003C\u002Fp>\u003Cp style=\"margin: 0cm 0cm 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">• Minimum 8–10 years of experience in facilities operations, preferably in BPO or data centre environments.\u003C\u002Fp>",{"@type":19,"name":9},"Organization","2026-10-08","2027-10-08",[23],{"@type":24,"address":25,"geo":30},"Place",{"@type":26,"addressLocality":27,"addressCountry":28,"addressRegion":29},"PostalAddress","Casablanca","Marokko","Casablanca-Settat",{"@type":31,"latitude":32,"longitude":33},"GeoCoordinates",33.5731104,-7.589843399999999,"ONSITE",[36],"PERMANENT",[38],"Insurance",[40,41,42,43,44,45,46,47,48,49,50,51,52,53,54],"CMMS","BMS","CAFM","Interpersonal Skills","Communication","Vendor Management","Leadership","Facility Management","MEP Systems","Infrastructure Project Management","ISO Audit Management","Budget Management","Health and Safety Management","Soft Services Management","Stakeholder Communication",{"@type":56,"currency":57,"value":58},"MonetaryAmount","EUR",{"@type":59,"minValue":60,"maxValue":61,"unitText":62},"QuantitativeValue",60000,90000,"YEAR",[32],[33],"permanent",[67],"FULL_TIME",[67],"onsite","estimated",[],[],"insurance",[75],"allianz, casablanca, morocco",[77],"Casablanca, Marokko",[],[27],[],[28],[28],"Allianz Services is a global center of excellence delivering high-quality business services to the Allianz Group. We are a diverse team across multiple continents, driving transformation, operational excellence, and customer-centric solutions to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 8500 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group.\n\nAt Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, contact center operations and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz.\n\nThe Facility Manager will be responsible for overseeing the end-to-end management of facility operations, infrastructure projects, technical services, workplace safety and related budget administration. The role requires strong leadership capabilities to ensure efficient facility management, operational continuity, regulatory compliance, and delivery of infrastructure initiatives aligned with organizational objectives.\n\nA key part of your role also involves ensuring ISO audit readiness, managing EHS compliance, and supporting the operational efficiency of a high-performance BPO workplace environment.\n\n## Key Responsibilities:\n\n### Technical Operations:\n\n- Manage day-to-day operations of building MEP systems: HVAC, electrical, UPS, BMS, FAS systems, etc as per installations at site.\n- Plan and execute preventive and predictive maintenance schedules for critical assets.\n- Conduct root cause analysis for technical issues and implement corrective actions.\n- Supervise annual maintenance vendors and service providers to ensure SLA compliance.\n- Review technical & quantitative proposals , drawings , and engineering specifications for facility related projects.\n- Monitor facility performance matrix and implement operational improvements for efficiency and reliability\n- Monitor energy consumption and support energy-saving initiatives.\n- Maintain all technical documentation and Maintenance logs.\n\n### Infrastructure Project Management & Office Fit out Implementation :\n\n- Lead infrastructure expansion, refurbishment, fit-out , and renovation projects from planning to execution.\n- Coordinate with internal stakeholders, architects, designers, contractors, and vendors to deliver infrastructure works including MEP installations, IT cabling, power distribution, and building automation systems.\n- Conduct site inspections and quality audits during fitout phases to ensure compliance with design specifications and safety regulations.\n- Manage purchase requests, installation, testing, and commissioning of technical equipment and systems during projects.\n- Monitor project schedules, milestones, quality standards and risk mitigation plans.\n- Ensure projects are delivered within approved timelines, budgets and operational requirements.\n- Conduct site due diligence, technical evaluations and project feasibility assessments.\n- Manage transition activities during project handover and operational readiness\n- Ability to manage multiple projects simultaneously with a focus on quality and\ntimelines.\n\n### Compliance & ISO Audit Management:\n\n- Ensure all systems and processes comply with applicable ISO standards (ISO 9001, 14001, 45001, etc.).\n- Maintain updated audit documentation, logs, permits, calibration records, and training certifications.\n- Support internal and external EHS audits, ISO audits, and client inspections. • Drive continuous improvement through corrective\u002Fpreventive actions post audits.\n\n### Facilities Budget Management:\n\n- Prepare and manage annual facilities operating budgets and capital expenditure plans.\n- Track operational expenses and identify opportunities for cost optimization without compromising service quality.\n- Review vendor quotations, contracts, and commercial proposals for cost effectiveness.\n- Monitor invoice processing, AMC costs, utility expenses and project expenditure.\n- Ensure financial discipline and adherence to approved budgets.\n- Prepare management reports related to cost analysis, savings initiatives and budget forecasts.\n\n### Health & Safety Management:\n\n- Ensure compliance with all applicable health, safety, and environmental regulations.\n- Implement and monitor workplace safety standards, emergency response procedures, and fire safety systems.\n- Conduct periodic safety audits, risk assessments, and mock drills.\n- Ensure contractor safety compliance and adherence to permit to work systems\n- Coordinate incident investigations and implement corrective and preventive actions\n- Promote a strong safety culture across facilities and project sites\n- Train team members on SOPs, safety protocols, and emergency response.\n\n### Soft Services Management:\n\n- Oversee outsourced vendors for housekeeping, security and pantry operations.\n- Conduct routine inspections to ensure cleanliness, hygiene, and service quality.\n- Manage consumables inventory, uniform distribution, and housekeeping audits.\n- Ensure front office operations meet corporate standards of hospitality and professionalism.\n- Manage vendor performance through regular reviews and KPI tracking.\n\n### Stakeholder Communication:\n\n- Act as the single point of contact for client escalations, project updates, and issue resolution.\n- Provide timely reporting on facility operations, energy usage, incident logs, and asset performance.\n\n### Key Skills and Competencies:\n\n- Strong interpersonal skills to build relationships with internal and external stakeholders.\n- Strong technical expertise in MEP and building automation systems.\n- Proven experience in managing integrated facility management in BPO environments.\n- Knowledge of ISO standards and audit practices-ISO 9001 \u002F ISO 14001 \u002F ISO 45001 implementation experience\n- Familiarity with CMMS\u002FBMS\u002FCAFM tools.\n- Strong communication and vendor management skills.\n- Ability to work in a fast-paced, compliance-driven environment.\n- Language Skills: Must-Have: Arabic, French, English.\n\n### Qualifications:\n\n- Degree in Electrical\u002FMechanical Engineering.\n- Professional certifications in Facilities Management, Project Management, or Health & Safety will be an added advantage.\n- Minimum 8–10 years of experience in facilities operations, preferably in BPO or data centre environments.",{"bms":85,"cafm":85,"cmms":85},3,[40,41,42],{"interpersonal skills":88,"communication":88,"vendor management":88,"leadership":88},4,[43,44,45,46],{"mep systems":88,"budget management":88,"facility management":88,"iso audit management":88,"soft services management":88,"stakeholder communication":88,"health and safety management":88,"infrastructure project 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