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system":27},[102,301,294,129,296,297,295,298,117,319,162,320,99],"Lightning Design System","Flows",{"itil":27,"sdlc":27,"qa testing":27,"agile delivery":27,"data migration":27,"problem management":23,"technical training":27,"incident management":23,"knowledge base creation":27},[22,30,241,305,323,306,26,86,95],"Agile Delivery",0.5,{"name":184,"slug":185,"logo_url":181,"id":326,"jobs":327,"description_de":181,"description_en":181,"industry":181,"headquarters_city":181,"headquarters_country_iso":181,"latitude":181,"longitude":181,"website_url":181,"raw_street":181,"raw_city":181,"raw_zip_code":181,"raw_country":181,"raw_legal_form":181,"raw_bafin_id":181,"raw_trade_names":181,"raw_permissions":181,"translations":181},4383,[328,334,336,338,340,342],{"id":329,"slug":330,"title":331,"location":181,"raw_job_location_address_addressLocality":332,"raw_hiringOrganization_logo_url":181,"raw_description":333},59460,"payroll-director-amers-cri002-refinitiv-costa-rica-srl","Payroll Director - AMERS","CRI-Lagunilla de Heredia-Ultra","The Payroll Director - Americas, is responsible for leading the end-to-end payroll operation across nine countries, including the United States, Canada and seven Latin American countries. The role is accountable for ensuring payroll is delivered accurately, compliantly and on time while driving operational excellence, continuous improvement and an exceptional employee experience. The United States represents the largest payroll within the region. The successful candidate will bring extensive experience managing large-scale US payroll operations within a complex, multi-national and multi-state environment. As a member of the Global Payroll Leadership Team, the Payroll Director will partner closely with HR, Finance, Employment Tax, Legal, Engineering, Internal Audit and external payroll providers to ensure robust governance, strong controls and delivery against strategic objectives. Key Responsibilities Payroll Operations Lead payroll operations across the Americas, ensuring accurate and timely payroll delivery across nine countries. Own operational performance, service quality, compliance and employee experience across the region. Ensure payroll processes comply with all legislative, tax and regulatory requirements. Oversee relationships with payroll vendors and service providers, ensuring contractual service levels are achieved. Monitor operational KPIs and implement actions to continuously improve performance. Leadership Lead, develop and inspire a geographically dispersed team of payroll professionals. Create a high-performing, inclusive and accountable team culture. Coach leaders and build succession plans to strengthen organisational capability. Foster collaboration across regional and global payroll teams. Risk, Governance & Compliance Ensure robust payroll controls and governance frameworks are embedded across all countries. Lead remediation activities for payroll issues and drive sustainable process improvements. Manage operational, compliance and financial risks, ensuring issues are escalated appropriately. Support internal and external audits and ensure timely closure of audit actions. Stakeholder Management Act as the senior payroll representative for the Americas region. Build trusted relationships with senior stakeholders across HR, Finance, Employment Tax, Engineering and Legal. Present operational performance, risks and strategic initiatives to senior leadership. Partner with Works Councils, employee representatives and regulatory bodies where required. Transformation & Continuous Improvement Lead regional payroll transformation initiatives supporting the Global Payroll strategy. Drive process standardisation, automation and operational efficiency. Champion data quality, reporting and analytics to support informed decision-making. Leverage technology and digital solutions to improve payroll accuracy and employee experience. Experience Significant experience leading large, complex payroll operations within multinational organisations. Extensive expertise managing high-volume United States payroll is essential. Experience overseeing payroll operations across Canada and Latin America is highly desirable. Demonstrated success leading regional or global payroll teams. Strong understanding of payroll governance, controls, compliance and risk management. Experience working with outsourced payroll providers and payroll technology platforms. Proven track record delivering payroll transformation and continuous improvement programmes. Experience managing executive stakeholders and operating within complex matrix organisations. Skills & Competencies Strategic leadership with strong operational execution. Excellent people leadership and coaching capability. Strong analytical and problem-solving skills. Outstanding stakeholder management and influencing skills. Commercially minded with sound judgement and decision-making ability. Resilient and able to lead effectively through change. Exceptional communication and presentation skills. High levels of integrity, accountability and attention to detail. Qualifications Bachelor’s degree in Business, Finance, Human Resources, Accounting or a related discipline. Professional payroll qualification (APA, CPP or equivalent) preferred. Lean, Six Sigma or project management qualifications are advantageous. Success Measures Accurate, compliant and timely payroll delivery across all countries. Achievement of operational KPI and SLA targets. Strong employee experience and stakeholder satisfaction. Effective management of payroll risk and controls. Delivery of transformation and continuous improvement objectives. High levels of team engagement, capability and retention. Career Stage: Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume\u002FCV LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.",{"id":178,"slug":179,"title":180,"location":181,"raw_job_location_address_addressLocality":332,"raw_hiringOrganization_logo_url":181,"raw_description":335},"At LSEG, we pride ourselves on fostering deep customer relationships that drive revenue retention and growth. As an Account Manager, you will play a crucial role in maintaining these relationships while embracing a digital-first mindset and operational efficiency to deliver exceptional client outcomes. This role is pivotal in leveraging technology, data, and scalable engagement models to strengthen client partnerships and business results. This role will be based in Costa Rica covering clients across the US, within the Emerging book of business. Role Responsibilities & Key Accountabilities Client Relationship & Commercial Excellence Customer-Centric Approach: Understand customers’ strategies, priorities, and needs. Act as a trusted advisor by anticipating challenges and providing tailored solutions. Engaging Conversations: Master our business propositions and connect client needs with our offerings. Account Management: Build strong relationships within accounts, becoming the go-to resource for client needs. Revenue Growth: Identify upsell and cross-sell opportunities to maximize client value. Negotiation & Deal Closure: Drive win-win outcomes through effective negotiation and leveraging networks. Operational Efficiency: Streamline account administration for lower-value and high-growth potential accounts. Collaboration: Partner with Sales Specialists, Customer Success Managers, and other teams to drive revenue growth, retention, and customer satisfaction. Customer Engagement: Ensure satisfaction by proactively addressing concerns and supporting client goals. Interpersonal Skills: Communicate confidently across all organizational levels. Problem-Solving: Apply creative solutions to client challenges. Relationship Management: Navigate complex organizational structures effectively. Digital Engagement & Transformation Champion digital platforms (CRM systems, portals, and digital communication tools) for scalable, personalized interactions. Adopt a digital-first mindset, leveraging technology and analytics to enhance engagement. Use reporting tools to monitor client health, product usage, and trends for proactive solutions. Collaborate with digital customer success, product, and technology teams to align account strategies with broader digital transformation goals. Promote operational excellence through technology-enabled processes like pipeline management, account planning, and customer lifecycle frameworks. Key Success Metrics: Retention, Gross Sales, Net Promoter Scores, and Product Usage. Qualifications & Experience Proven experience in account management or sales with strong digital adoption focus. Familiarity with financial markets and client workflows; ability to identify value opportunities. Strong communication and interpersonal skills to build trust and influence. Proficiency with CRM and digital tools (e.g., Salesforce, Tableau, Microsoft 365). Comfort with data-driven decision-making and analytics. Ability to work collaboratively across cross-functional teams. Industry Experience: Relevant experience within the customer segment. Product Knowledge: Ability to articulate product propositions effectively. Basic Qualifications Bachelor’s degree in Business Administration, Marketing, or related field and 3+ years of sales\u002Faccount management experience OR 5+ years of sales and negotiation experience with consistent growth OR equivalent experience Advanced English proficiency Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume\u002FCV LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.",{"id":283,"slug":284,"title":285,"location":181,"raw_job_location_address_addressLocality":332,"raw_hiringOrganization_logo_url":181,"raw_description":337},"LSEG offers essential platforms, financial data services and trading venues for various clients such as businesses, governments, and investors around the globe. The real-time market data, indices, analytics, and news services LSEG supplies allows traders and investors understand market conditions and trends. We deliver the infrastructure, data, and analytics that market participants rely on to make confident, informed investment decisions. LSEG is dedicated to empowering economies and enabling sustainable growth by incorporating environmental, social, and governance (ESG) factors into its operations and offerings. Our People: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and exciting experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with significant careers. Role Summary: In this role, you will be joining our Service Excellence team within Application Operations, Corporate Technology (CT) as a Support Engineer What You Will be Doing: Take end-to-end Ownership of Application Support for Production issues resolution. Possess hand-on experience in ServiceNow, including incident management, problem resolution and workflow automation to enhance IT service delivery. Raises complex problems to the L3 level of expertise within organization, along with observations from investigative and diagnostic assessments. Co-ordinating in the investigation of repeated technical issues affecting user system and seeing through to resolution. Ensuring an acceptable level of IT operations performance and error risk in line with service level agreements (SLAs). Provide some periodical and\u002For emergency support (i.e. on-call support), as may be needed from time-to-time. Advance incidents\u002Ffailures to Level 3 Support or Capability in line with the defined escalation process and drive the closure within the SLAs. Provide regular and high-quality updates to the customer on the progress on the incidents, including SLA breaches. Continuously review operating metrics and data to see opportunities to improve. What You will Bring: Preferred Skills and Experience 2+ years of hands-on experience providing support and maintenance for Salesforce environments. Experience with Salesforce CPQ and Sales Cloud is preferred. Salesforce CPQ support is a core responsibility of this position. Candidates must be willing to undergo training and invest time in learning CPQ processes and functionality. The successful candidate will be expected to develop sufficient expertise to independently handle CPQ-related tickets, user requests, and support activities. One or more Salesforce.com certifications (e.g., CPQ, Administrator, Advanced Administrator, Community). Knowledge and experience with both Salesforce Classic and Lightning UI's. Experience integrating and maintaining salesforce with third-party systems. Knowledge of Salesforce platform standard and custom capabilities (e.g., standard, and custom fields, validation rules, formulas, page layouts and record pages, custom object and relationships, approvals, and security). Knowledge of Salesforce platform automation abilities and practical application of Process Builders, Flows, Visualforce, APEX programming, Force.com APIs, REST API's and Web Services. Experience conducting QA Tests on changes to Salesforce.com deployment including handling multiple sandbox instances. Understanding of the SDLC and agile delivery methodology. Experience working with databases and data, performing data cleanup, and\u002For data manipulation and migration to and from Salesforce.com. Have stayed ahead of new SFDC features and functionality and have provided. recommendations for process improvements. 2+ Years of experience in a Support Technical role. 1 year experience in Salesforce CPQ cloud would be advantage. The team provides support coverage to clients across multiple regions on a 24\u002F5 basis. This role is primarily aligned to US business hours and will participate in an on-call rotation, including occasional weekend support as required. Detailed Responsibilities Work closely with senior and junior engineers in Service Excellence Team and coordinate the efforts with lead and manager of the team. Must interact with global teams in time zones spanning UK, US, APAC areas. Resolve customer service issues and thoughtfully handle complex customer service problems. Lead customers: expectations and experience in a way that results in high customer satisfaction. Assist with the design and delivery of product and other technical training. Review support cases for technical and troubleshooting accuracy. Define and describe technical standard processes. You will also be asked to create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the Salesforce community. Design, develop, test, deploy, and maintain complex workflows rules, validation rules, formulas, custom workflow, automated approvals, process builder, page layouts, custom fields\u002Fobjects, and other Salesforce.com customizations based on industry guidelines as well as business needs. Develop highly interactive UI using Lightning Design System, Visual force, JavaScript, and jQuery technologies. Ongoing systems administration, configuration, end-user support and maintenance of Salesforce.com and other related tools Create\u002Fmaintain user accounts and interact with end-users to fix and resolve issues and questions. Day to day maintenance and support of Salesforce including complex product and pricing rules and guided selling workflows. Solve and fix defects for planned releases and production issues, research and find opportunities to apply SFDC standard processes, guidelines to improve system productivity, scaling, and monitoring. Understanding of Incident Management, Problem Management processes. Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume\u002FCV LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.",{"id":212,"slug":213,"title":214,"location":181,"raw_job_location_address_addressLocality":332,"raw_hiringOrganization_logo_url":181,"raw_description":339},"ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, handle risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. Our People: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and exciting experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. ROLE SUMMARY: The Site Reliability Engineer (SRE) role sits within the Enterprise Functions Engineering (EFE) capability, with a primary focus on driving reliability, scalability, and operational excellence across Oracle Cloud ERP and satellite finance applications, will focus on reducing operational toil through automation within Oracle Fusion applications & its PAAS features, improving system performance and embedding SRE practices. WHAT YOU'LL BE DOING: Architect, design, and oversee the development and configuration of advanced technical components for Oracle ERP Cloud modules, including integrations, reports, and data conversions. Solution Design and Development- Designing and developing integration solutions using Oracle Integration Cloud (OIC). Providing technical support and troubleshooting for Oracle Fusion applications. Providing technical leadership and mentoring to junior team members. Participating in the full software development life cycle (SDLC), including requirements gathering, design, development, testing, and deployment. Staying up to date with emerging Oracle technologies and best practices and providing recommendations to clients for new technology solutions. Providing input into project plans, timelines. Communicating effectively with clients, project managers, and other team members to ensure that technical solutions are delivered on-time and within budget. Develop and optimize PL\u002FSQL code, ensuring efficient, high-performing, and secure data processing to support integration requirements. Implement and maintain RESTful and SOAP-based services to connect disparate applications. Apply integration design patterns, error handling, and security best practices during solution development. Troubleshoot, analyze, and resolve technical issues in integration flows and related components. Support continuous improvement by identifying opportunities for automation and efficiency in integration processes. Communicate technical concepts clearly to both technical and non-technical stakeholders. Integration Development- Building integrations using various OIC adapters (File\u002FFTP, DB, REST, SOAP, ERP Cloud, etc.), FBDI, and HDL. Process Automation- Developing and optimizing automated workflows using OIC's process automation capabilities. Data Transformation- Transforming data to ensure compatibility between different systems. Testing and Validation- Conducting unit testing, integration testing, and performance testing. Documentation- Creating and maintaining documentation for integration processes and configurations. Collaborate with team members to understand business processes and technical requirements, translating them into strategic Oracle Cloud application solutions. Direct fit-gap analysis, technical documentation, code development and unit testing, ensuring adherence to best practices and quality standards. Provide expert guidance in troubleshooting and resolving complex technical issues, ensuring timely and effective solutions. What You'll Bring: 7 - 10 years of technical experience in Oracle Cloud implementation with expertise in Oracle development tools (e.g., Reports-BI Publisher, OIC Integrations, FBDIs etc.) Architect and oversee the design and development of enterprise-grade integrations in OIC with Oracle ERP Cloud, including REST\u002FSOAP calls, FBDI\u002FHDL file uploads, and BI Publisher data extraction. Provide strategic technical leadership and mentorship for integration teams, ensuring best practices and optimal performance. Direct the implementation of complex inbound and outbound integrations between Oracle Cloud and third-party applications. Demonstrate expert-level proficiency in XSD, WSDL, SOAP, XSLT, JSON, and REST for integration architecture and troubleshooting. Ability to work independently and manage multiple task assignments. Strong oral and written communication skills, including presentation skills Should have experience building integration in OIC using REST\u002FSOAP Services, building and uploading FBDI Files to Oracle ERP Cloud Hands-On Experience on data migration\u002Fintegration methods i.e., SOAP and Rest Web Services, FBDI and ADFDI Hands-On Experience on reporting tools such as OTBI, BI Publisher, Smart View and FRS reports Good Knowledge on building custom ESS jobs Hands-on with development & unit testing of integration components & web services (SOAP\u002FREST) using OIC Must have experience in Oracle Database SQL, PL\u002FSQL Oracle ERP and HCM integration delivery using Oracle Integration Cloud Should have the ability to collect requirements, build high level design documents, low level design documents, and deployments documents. Multi domain expertise and knowledge on other integration tools are an advantage. Knowledge on Agile scrum and waterfall methodology Any Oracle Certification is an added key advantage. Ability to research, learn, troubleshoot and support complex system customizations. Global experience – working optimally with teams in multiple locations simultaneously. ITIL Foundation certification or strong working knowledge if ITIL framework and its processes. Education and Professional Skills Bachelor’s degree in computer science, Engineering, or related field. Strong communication and stakeholder management skills. Ability to work in high-pressure environments and manage critical incidents. Strong analytical and problem-solving mindset Passion for improving systems through automation and engineering solutions. ITIL \u002F SRE \u002F Cloud \u002F AI certifications are a plus. Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume\u002FCV LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.",{"id":256,"slug":257,"title":258,"location":181,"raw_job_location_address_addressLocality":332,"raw_hiringOrganization_logo_url":181,"raw_description":341},"ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, handle risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG. Our People: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and exciting experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organization spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with relevant careers. ROLE SUMMARY: To provide service management and application support engineering services for the Oracle Fusion Cloud ERP platform and technology processes for the Finance business at LSEG. This role requires a good understanding of Oracle Integration Cloud, and other integration platform as a service (iPaaS) solutions, and how these are used to ensure interoperability between the ERP platform and other software applications within a sophisticated technology ecosystem. The ideal candidate needs to have a solid background in Oracle Fusion support, service management in large financial services organisations and have good working knowledge of the ITIL Framework and associated processes. We are looking for an experienced individual with previous experience in Fusion implementation, E2E application lifecycle management, including incident, problem and organizational change, service transition, stakeholder management and reporting, and OLA\u002FSLA identification and monitoring. In addition, you will closely work with transformation colleagues to facilitate the transition of new services and processes to production as part of the strategic Beacon programme. WHAT YOU'LL BE DOING: Support business usage of the Oracle Fusion platform. Provide technical support to ensure that critical processes, business achievements and SLAs are delivered on-time. At least 2 Oracle E2E implementation experience Provide incident management services to Finance business users. Ensure that response and resolution SLAs are met and any ticket critical issues are handled efficiently, all through the Service Now system. Use ITIL framework to provide consistent, efficient and stable services to the Finance partners and users. Ensure that change and problem management processes are followed correctly, using Service Now. Develop relationships with key partners in Finance and Engineering teams to ensure that daily business work are met on-time and any issues \u002F challenges are highlighted and recorded correctly. Support and maintain the data collation and reporting processes and applications to ensure accurate and timely availability of data for decision-making processes. Monitor and analyse the performance of the current state of technical processes to identify areas for improvement, implement upgrades, and solve any issues to minimize interruption to business. Train and support end-users on support model processes, providing guidance on service management procedures Collaborate with other IT teams and vendors to lead system integrations and data collaborate with other business applications. Highlight issues using service management processes. Contribute to Continual Service Improvement through identification of process, service and performance improvements and automation opportunities WHAT YOU'LL BRING: 8-10 years relevant experience in the implementation of Oracle Financials with at least 8+ years' experience on Oracle Fusion Functional and configuration knowledge in Oracle Cloud General Ledger, Accounts Payable, Procurement, Purchasing, Asset accounting, Accounts Receivable, Cash Management, AGIS, Tax Engine, Financial accounting Hub and Cloud reporting tools. Proven understanding of database structure for ERP\u002FOracle Cloud (Fusion) Proven background in IT application support management or IT service management in large financial services organisations. Previous experience in E2E BAU lifecycle management, including incident, problem & organizational change, knowledge and service transition, stakeholder management and reporting, OLA\u002FSLA identification and monitoring, and leading teams to deliver the E2E business and technology outcomes Excellent analytical, problem-solving and solve skills to identify and resolve application issues Ensuring effective partner engagement, through good interpersonal and communication skills Ability to work multi-functionally multi-functional teams to understand their business needs and translate them into technology solutions. Bachelor degree in Computer Science, Information Technology or a related field Preferred Qualifications: Global experience – working optimally with teams in multiple locations simultaneously Experience in banking or financial services organisations ITIL Foundation certification or strong working knowledge if ITIL framework and its processes. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume\u002FCV LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.",{"id":309,"slug":310,"title":311,"location":181,"raw_job_location_address_addressLocality":332,"raw_hiringOrganization_logo_url":181,"raw_description":343},"ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, handle risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG. Our People: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and exciting experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with significant careers. Role Summary As a Senior CPQ Engineer, you will play a critical role in ensuring the stability and performance of our CPQ applications by taking full ownership of production support and issue resolution. This position requires a proactive approach to maintaining service quality, driving operational excellence, and collaborating across teams to deliver detailed IT service experiences. In this role, you will be joining our Service Excellence team within Application Operations, Corporate Technology (CT) as a Support Engineer – Corporate Technology. What You will be Doing: Take end-to-end Ownership of Application Support for Production issues resolution. Possess hand-on experience in ServiceNow, including incident management, problem resolution and workflow automation to enhance IT service delivery. Raises complex problems to the L3 level of expertise within organization, along with observations from investigative and diagnostic assessments. Co-ordinating in the investigation of repeated technical issues affecting user system and seeing through to resolution. Ensuring an acceptable level of IT operations performance and error risk in line with service level agreements (SLAs). Provide some periodical and\u002For emergency support (i.e. on-call support), as may be needed from time-to-time. Raise incidents\u002Ffailures to Level 3 Support or Capability in line with the defined escalation process and drive the closure within the SLAs. Provide regular and high-quality updates to the customer on the progress on the incidents, including SLA breach. Continuously review operating metrics and data to find opportunities to improve. Work closely with senior and junior engineers in Service Excellence Team and coordinate the efforts with lead and manager of the team. Must interact with global teams in time zones spanning UK, US, APAC areas. Resolve customer service issues and thoughtfully handle complex customer service problems. Lead customers: expectations and experience in a way that results in high customer satisfaction. Assist with the design and delivery of product and other technical training. Review support cases for technical and solve accuracy. Define and describe technical standard processes. You will also be asked to create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the Salesforce community. Design, develop, test, deploy, and maintain complex workflows rules, validation rules, formulas, custom workflow, automated approvals, process builder, page layouts, custom fields\u002Fobjects, and other Salesforce.com customizations based on industry guidelines as well as business needs. Develop highly interactive UI using Lightning Design System, Visual force, JavaScript, and jQuery technologies. Ongoing systems administration, configuration, end-user support and maintenance of Salesforce.com and other related tools. Create\u002Fmaintain user accounts and interact with end-users to fix and resolve issues and questions. Day to day maintenance and support of Salesforce including complex product and pricing rules and guided selling workflows. Solve and fix defects for planned releases and production issues, research and find opportunities to apply SFDC protocols, guidelines to improve system productivity, scaling, and monitoring. Understanding of Incident Management, Problem Management processes. What You will Bring: Preferred Skills and Experience 4–6 years of hands-on experience providing support and maintenance for Salesforce environments. Experience with Salesforce CPQ and Sales Cloud is preferred. Salesforce CPQ support is a core responsibility of this position. Candidates must be willing to undergo training and invest time in learning CPQ processes and functionality. The successful candidate will be expected to develop sufficient expertise to independently handle CPQ-related tickets, user requests, and support activities. One or more Salesforce.com certifications (e.g., CPQ, Administrator, Advanced Administrator, Community). Knowledge and experience with both Salesforce Classic and Lightning UI's. Experience integrating and maintaining salesforce with third-party systems. Knowledge of Salesforce platform standard and custom capabilities (e.g., standard, and custom fields, validation rules, formulas, page layouts and record pages, custom object and relationships, approvals, and security). Knowledge of Salesforce platform automation abilities and practical application of Process Builders, Flows, Visualforce, APEX programming, Force.com APIs, REST API's and Web Services. Experience conducting QA Tests on changes to Salesforce.com deployment including handling multiple sandbox instances. Understanding of the SDLC and agile delivery methodology. Experience working with databases and data, performing data cleanup, and\u002For data manipulation and migration to and from Salesforce.com. Have stayed ahead of new SFDC features and functionality and have provided. recommendations for process improvements. 2-5 Years of experience in a Support Technical role. 1 year experience in Salesforce CPQ cloud would be advantage. The team provides support coverage to clients across multiple regions on a 24\u002F5 basis. This role is primarily aligned to US business hours and will participate in an on-call rotation, including occasional weekend support as required. Education and Professional Skills Professional qualification or equivalent. One or more Salesforce.com certifications e.g., CPQ, Administrator, Advanced Administrator, Community) (Desirable). BS\u002FMS degree in Computer Science, Software Engineering or STEM degree (Desirable). Solid English reading\u002Fwriting capability required. Basic knowledge of ITIL process. Curious about new technologies and tools, creative thinking and initiative taking. Customer centricity. Strategic ability to define technical direction in the portfolio of products including technical strategies and plans and execution plans. Good communication skills. Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume\u002FCV LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more Get to know some of our people who are pushing the boundaries of technology, finance and more around the world."]