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Controls",{"id":119,"slug":120,"title":121,"raw_title":10,"is_featured":11,"company":122,"raw_hiringOrganization_logo_url":10,"processed_city_gmaps":123,"processed_country_iso_code_gmaps":124,"processed_home_office":17,"processed_salary_min":125,"processed_salary_max":126,"processed_salary_currency":20,"processed_salary_source":21,"processed_working_hours":127,"processed_employment_types":24,"processed_it_skills":128,"processed_it_skills_labels":129,"processed_job_expertise_skills":130,"processed_job_expertise_skills_labels":131,"max_cpc":55,"actual_cpc":55},83912,"director-private-client-experience-standards-hagerty-management-llc","Director, Private Client Experience & Standards",{"name":13,"slug":14,"logo_url":10},[],[],150000,200000,[23],{},[],{"private banking":35,"communication audits":35,"curriculum development":35,"family office advisory":35,"operational frameworks":35,"luxury brand management":35,"training program design":35,"sarbanes oxley compliance":71,"insurance industry 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Knowledge",{"id":147,"slug":148,"title":149,"raw_title":10,"is_featured":11,"company":150,"raw_hiringOrganization_logo_url":10,"processed_city_gmaps":151,"processed_country_iso_code_gmaps":152,"processed_home_office":17,"processed_salary_min":63,"processed_salary_max":64,"processed_salary_currency":20,"processed_salary_source":21,"processed_working_hours":153,"processed_employment_types":24,"processed_it_skills":154,"processed_it_skills_labels":155,"processed_job_expertise_skills":170,"processed_job_expertise_skills_labels":171,"max_cpc":55,"actual_cpc":55},72894,"hr-systems-integration-engineer-hagerty-management-llc","HR Systems Integration Engineer",{"name":13,"slug":14,"logo_url":10},[],[],[23],{"xml":71,"eibs":26,"workday hcm":71,"workday studio":26,"core connectors":26,"workday absence":71,"workday payroll":71,"workday benefits":71,"workday analytics":71,"workday recruiting":71,"workday time tracking":71,"database query languages":71,"workday integration cloud":35,"workday tenant 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2":26,"signing":26,"tracing":26,"alerting":26,"firewalls":26,"terraform":26,"containers":26,"monitoring":26,"typescript":26,"load testing":26,"os profiling":26,"load balancers":26,"cloud providers":26,"data encryption":26,"canary deployments":26,"application profiling":26,"configuration management":26,"diagnostic and audit logging":26,"brokered and non-brokered messaging":26,"http api patterns (rest, rpc, graphql)":26},[195,196,197,198,199,200,201,202,203,204,205,206,207,208,209,210,211,212,213,214,215,216,217,218,219,220,221,222],"C#","Terraform","TypeScript","HTTP API patterns (REST, RPC, GraphQL)","Brokered and non-brokered messaging","SAML","OAuth 2","OIDC","Data encryption","Signing","CSRF","Load testing","Application profiling","OS profiling","Diagnostic and audit logging","Metrics","Tracing","Monitoring","Alerting","VMs","Containers","Cloud providers","Configuration management","Canary deployments","TCP\u002FIP","HTTP","Firewalls","Load balancers",{"auditability":26,"evolvability":26,"documentation":26,"budget planning":26,"maintainability":26,"risk mitigation":26,"testing regimes":26,"security evaluation":26,"deployment practices":26,"technical leadership":35,"operational readiness":26,"software architecture":35,"engineering management":35,"performance monitoring":26,"internal controls design":26,"sarbanes oxley compliance":26,"operational metrics monitoring":26},[110,225,226,227,228,83,229,230,231,232,233,234,235,236,237,238,239],"Engineering Management","Technical Leadership","Budget Planning","Operational Metrics Monitoring","Internal Controls Design","Risk Mitigation","Security Evaluation","Performance Monitoring","Deployment Practices","Documentation","Testing Regimes","Auditability","Evolvability","Maintainability","Operational Readiness",0.5,{"total":242,"jobs":243},0,[],{"name":13,"slug":14,"logo_url":10,"id":245,"jobs":246,"description_de":10,"description_en":10,"industry":10,"headquarters_city":10,"headquarters_country_iso":10,"latitude":10,"longitude":10,"website_url":10,"raw_street":10,"raw_city":10,"raw_zip_code":10,"raw_country":10,"raw_legal_form":10,"raw_bafin_id":10,"raw_trade_names":10,"raw_permissions":10,"translations":10},4850,[247,250,253,258,263,268,273,278,284,289,291,293,295],{"id":186,"slug":187,"title":188,"location":10,"raw_job_location_address_addressLocality":248,"raw_hiringOrganization_logo_url":10,"raw_description":249},"Remote-Michigan","Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us!  As an Engineering Manager in the Application Architecture group, the .NET Application Architecture team serves as technical experts in the engineering organization, mentoring other development teams on programming languages, technologies, design patterns, and idioms used to create software. The team maintains a set of frameworks and libraries to both speed up and make our implementations consistent. As an Engineering Manager, you will be responsible for the strength of the Application Architecture team and the stewardship of the code and technology that it uses. The former involves promoting a holistic product view, fostering teamwork, coaching interpersonal skills, and hiring and evaluating team members. The latter will have you developing architects’ skills in the tooling we use as well as team and department patterns and practices. At times the manager will also identify areas where tradeoffs need to be made between various concerns (e.g., timelines, quality, complexity, performance) and facilitate the effort to reach an agreement on the right approach. To accomplish all of this, the manager must, themselves, have strong technical and interpersonal skills. What you’ll do Guide staff in understanding and delivering on the company’s long-term goals by: Working with your manager to develop a deep and nuanced understanding of the company’s goals and, working with staff, develop quarterly plans to implement associated features. Effectively and continually communicate and keep salient the vision, strategy, and roadmap. Be able to discuss how each team member’s work contributes to those ends. Participating in the feasibility assessment of new features, the cost to implement them, and the possible implementation timelines given current priorities and staffing. Leading refinement of the year-over-year roadmap for shared frameworks and libraries, ensuring it evolves intentionally to meet the needs of a growing engineering organization. Ensuring the shared libraries, frameworks, and standards your team produces appropriately manage the company’s data protection and privacy requirements. Influence and support the maturation of architects and our engineering practices by: Educating architects of our standards, practices, and idioms and ensuring adherence to them. This will require you to have a deep knowledge of these as well as the reasoning behind them. Educating engineers and architects on and evaluating code for quality. This includes things like auditability, deployment practices, documentation requirements, evolvability, maintainability, performance monitoring, operational readiness, testing regimes, security evaluation, and risk mitigation. Coaching architects on effective ways to share knowledge within and between teams. This includes effectively communicating with other groups regarding your work upon which they depend. Coaching architects on the art of identifying and evaluating the many tradeoffs that come up during system development. For example, between feature-rich frameworks and in-the-moment supportability, or between user experience and security consideration. Measuring the impact of our developer experience, including documentation, tooling integration, and friction points, and improving it where necessary while maintaining intentional frictions. Develop a healthy and dynamic team that values and participates in the growth of individuals, the team, and the company by: Recruiting, hiring, and maintaining staff that bring in diverse thoughts. This includes providing timely, candid, and respectful feedback on the staff’s accomplishments and misses. Running an onboarding and career progression curriculum that helps guide individuals in developing their skills through deliberate practice, self-mediated learning, and mentorship. Coaching architects on the application of psychological and sociological topics like trust, perspective taking, critical thinking, path dependence, emotional contagion, and deliberate practice. Maintaining a workload that balances new feature development, beneficial technical and process improvements, and staff’s learning and development. Tracking, reporting on, and responding to qualitative and quantitative measures of team health and capacity. Facilitate collaboration within your teams and between your teams and the rest of the company by: Collaborating closely with functionally related teams, product\u002Fmodule development teams, solution architecture, and infrastructure to help communicate status and make the best engineering decisions. Coaching team members on effective cross-team communication. Building and sustaining relationships with engineering leadership to ensure your team’s work is well understood, well timed, and aligned with the direction of the engineering organization. Monitor and improve the operational and financial sustainability of .NET development at Hagerty by: Understanding and monitoring key operational metrics (e.g., consumption of metered 3rd party resources, infrastructure utilization, performance over time) in our [technology] ecosystem and coaching how different technical decisions will impact these metrics. Understanding and communicating how architectural decisions your team makes will impact developer experience, operational costs, and overall posture of the engineering teams that depend on your team’s outputs. Supporting budget planning by articulating team needs, in the context of the vision, strategy, and roadmap. This includes predicting and justifying the need for increasing or decreasing team size. Educating staff on the basics of evaluating the operational health of the team and its shared libraries and frameworks and working with them to propose methods for improvement. This might describe you Worked as a senior engineer, team lead, architect, or manager on at least three large-scale, complex systems during initial development or major feature development and at least one consecutive year of product support and minor feature enhancements. Written software for other developers and enjoy writing good documentation of libraries and SDKs to enable them to be successful. Beginning to identify beneficial behavioral and organizational concepts, patterns, and principles and attempt to apply them across a variety of different situations. Effectively communicates technical or abstract concepts to other engineers, technical and non-technical\u002Fbusiness peers, and your manager. Have a decision-making process that allows you to identify and gather applicable data\u002Ffacts, weigh tradeoffs, and mitigate any of your existing biases without getting paralyzed when working with incomplete information. Decisions to be made are usually well-defined and will often be scoped beyond your immediate work\u002Fteam. Experience in coaching individuals, with varying degrees of competency and differing communication\u002Flearning styles, in technical and non-technical skills. Proficient with, and the ability to stay current on, development and deployment technologies such as: Languages: C#, Terraform, Typescript Interservice Communication: HTTP API patterns (ReST, RPC, GraphQL), brokered and non-brokered messaging Security: SAML, OAuth 2, OIDC, data encryption, signing, CSRF System Performance: load testing, application profiling, OS profiling Operational Readiness: diagnostic and audit logging, metrics, tracing, monitoring, alerting Deployment: VMs, containers, cloud providers, configuration management, canary deployments Network: TCP\u002FIP, HTTP, Firewalls, load balancers Other things to note This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week. May require travel for quarterly events. Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart.  At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference.  We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. #LI-Remote \u002F #LI-Hybrid \u002F #LI-Onsite EEO\u002FAA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. We are a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can’t get enough of cars. We are a rapidly growing company that values a winning, values-driven culture. We provide meaningful work for, and invest in, every single team member.",{"id":147,"slug":148,"title":149,"location":10,"raw_job_location_address_addressLocality":251,"raw_hiringOrganization_logo_url":10,"raw_description":252},"USA-Remote","Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us!  As the HR Systems Integration Engineer, your primary focus is to design, develop, and manage seamless integrations between HR systems, ensuring accurate and efficient data flow across platforms. Additionally, the role provides strategic support and technical expertise to optimize HR system performance and align it with organizational goals. This position bridges the gap between technical integration and system analysis, enabling the HR team to leverage technology for improved decision-making and operational efficiency. What you’ll do Collaborate with stakeholders to gather integration requirements and translate them into technical specifications. Design, develop, and maintain integrations between Workday and various internal and external systems using Workday Integration Cloud (EIBs, Core Connectors, Workday Studio, etc.). Perform unit testing, integration testing, and support user acceptance testing for integrations. Troubleshoot and resolve integration issues in a timely manner. Document integration processes, configurations, and changes. Provide technical support and guidance to end-users regarding Workday integrations. Mentor and guide the broader Workday team to ensure the quality of solutions provided. Coordinate changes with Finance and HR System Analysts. Stay updated on Workday releases and new features related to integrations. Participate in cross-functional projects and initiatives as a Workday integration subject matter expert. Collaborate closely with stakeholders, including business users and integration partners, to validate integration requirements and ensure alignment with business processes. Implement a comprehensive QA process to ensure the reliability and accuracy of Workday HR integrations. Facilitate cross-training sessions with the FIN integrations team to share knowledge, best practices, and insights between HR and FIN integration teams, fostering collaboration and alignment across functional areas. Analyze and evaluate HR system functionalities, identifying areas for improvement and optimizing system performance. Provide high-level technical support and guidance to HR team members and other stakeholders on system-related issues. Lead system testing efforts for updates, enhancements, and new implementations, ensuring systems meet business needs. Participate in HRIS projects, providing both technical and strategic insights to align systems with organizational goals. Develop and deliver training materials and sessions to end-users, enhancing their understanding and utilization of HR systems. This might describe you Basic understanding of Workday modules: HCM, Recruiting, Benefits, Payroll, Analytics, Time Tracking, and Absence. Experience with Workday Tenant Management. Ability to design and develop technical solutions that meet business, operational, risk, and technology requirements. Understanding of integration design, development, implementation, and maintenance. Proficiency in writing documents and executing requirements, design development, and testing. Basic understanding of XML fundamentals and database query languages. Ability to prioritize tasks effectively in response to changing business needs. Strong interpersonal skills and customer service orientation. Experience working with diverse stakeholders and all levels of management. Other things to note This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week. Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart.  At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference.  We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. #LI-Remote EEO\u002FAA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. We are a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can’t get enough of cars. We are a rapidly growing company that values a winning, values-driven culture. We provide meaningful work for, and invest in, every single team member.",{"id":254,"slug":255,"title":256,"location":10,"raw_job_location_address_addressLocality":251,"raw_hiringOrganization_logo_url":10,"raw_description":257},72890,"data-engineer-ii-hagerty-management-llc","Data Engineer II","Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us!  As a Data Engineer II, you will be joining a fast-paced, high functioning team to build and maintain data pipelines and services that support Hagerty’s Enterprise Data Hub (EDH). Internally engineered and developed, the EDH includes data processing & storage, services and APIs. In this role you will develop data pipelines, services, and cloud-based infrastructure to support the growth of Hagerty’s Insurance business and automotive lifestyle brand. You will be partnering with a team of talented engineers working in an agile environment, leveraging modern cloud-based technologies to drive data-driven decision making in analytics and Hagerty’s data products. What you’ll do Implement best practices around software development and big data engineering Develop and implement robust and scalable data pipelines using Python, SQL, parallel processing frameworks, and other AWS\u002FSalesforce cloud solutions Develop and implement batch data pipelines using tools such as Apache Airflow, Snowflake, and numerous AWS products (EC2, Fargate, ECS, Lambda, and RDS) Develop streaming data integrations to support products across the Hagerty portfolio and support real-time reporting Develop Enterprise Data Hub platform infrastructure using Terraform infrastructure-as-code Develop and support Hagerty’s cloud-based data warehouse to enable analytics and product reporting Partner with internal and external stakeholders to collect requirements, recommend best practice solutions, and productionize new data ingestions\u002Fanalytic workloads Develop solutions to catalog and manage metadata to support data governance and data democratization Partner with Data Quality Engineers to define and implement automated test cases and data reconciliation to validate ETL processes and data quality & integrity Mentor junior team members in software and big data engineering best practices Partner with Data Scientists to design, code, train, test, deploy and iterate machine learning algorithms and systems at scale This might describe you You have strong problem-solving abilities and attention to detail You can authentically and effectively communicate (written and verbally) with various stakeholders You create and share technical artifacts and documentation to support development and maintenance of data products You have experience in successful delivery of data products as productionizable software solutions You ensure quality through rigorous code development, testing, automation, and other software engineering best practices You have experience developing solutions using Python and cloud-based infrastructure (AWS, Azure, or GCP) You demonstrate experience in imperative (e.g., Apache Airflow \u002F NiFi) or declarative (e.g., Informatica\u002FTalend\u002FPentaho) ETL design, implementation, and maintenance You have functional knowledge of relational databases and query authoring (SQL) Pluses Associates degree, preferably in a technical\u002Fanalytical field, or relevant work experience Additional 3+ years working in another role within an IT delivery team, such as a developer, engineer, data analyst, quality assurance analyst, ETL developer or DBA Developing infrastructure as code in a cloud-based environment (Terraform experience preferred) Experience cataloging and processing non-relational data Experience with open-source data processing technologies such as streaming services (Kafka \u002F SQS), big data processing frameworks (MapReduce\u002FSpark), big data file stores (EMRFS \u002F HDFS) Experience working with evaluating different data containers based on workload needs (JSON, delimited files, Avro, Parquet) Experience with container-based development Other things to note This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week. May require travel for quarterly events. Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart.  At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference.  We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. #LI-Remote \u002F #LI-Hybrid \u002F #LI-Onsite EEO\u002FAA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. We are a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can’t get enough of cars. We are a rapidly growing company that values a winning, values-driven culture. We provide meaningful work for, and invest in, every single team member.",{"id":259,"slug":260,"title":261,"location":10,"raw_job_location_address_addressLocality":251,"raw_hiringOrganization_logo_url":10,"raw_description":262},72891,"digital-marketplace-sales-lead-hagerty-management-llc","Digital Marketplace Sales Lead","Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us! As the Digital Marketplace Sales Lead, you’ll develop and execute strategies to build and expand our professional seller pipeline, focusing on increasing professional seller engagement and inventory submissions across our digital marketplace. The ideal candidate will have a deep understanding of the enthusiast automotive industry, strong relationship-building skills, and a strong track record of driving revenue growth through professional acquisition and engagement. What you’ll do Channel Ownership & Pipeline Development: Identify and engage with high-potential professional sellers, building long-term relationships that lead to consistent inventory on Digital Marketplace. Build and manage a segmented pipeline of dealers, professional consignors, and collection managers. Forecast monthly against targets you will be held to. Qualify sellers against inventory quality and reserve discipline standards before activation. Negotiate listing agreements, volume commitments, and fee terms within approved parameters. Develop and implement strategies to attract new professional sellers to the platform, expanding our marketplace offerings, and driving growth. Engagement & Retention: Act as the primary point of contact for professional sellers, offering support, guidance, and tailored solutions to ensure they effectively use the platform. Collaborate with internal teams (operations, marketing, and product) to enhance dealer experience and any follow feedback through resolution. Develop and implement retention strategies to keep professional sellers actively submitting inventory and highly engaged with the platform. Conduct regular business and performance reviews with professional sellers while disseminating insights to cross functional stakeholders. Assist in valuating vehicles, ensuring that pricing reflects market trends, professional seller input, and Hagerty's valuation guidelines. Monitor the performance of listings to ensure they are competitive, optimizing the presentation of vehicles on the platform to maximize buyer interest. Market Intelligence: Stay informed on industry trends, competitor platforms, and professional seller needs to adapt strategies and ensure Hagerty remains a top choice for dealers. Utilize data-driven insights to refine outreach strategies, measure success, and optimize the dealer acquisition process. This might describe you 8+ years in B2B sales or business development, including at least 3 in a dealer-facing, marketplace, or consignment environment. Demonstrated record of building a channel from a low base rather than inheriting an established book. Proven track record of exceeding sales targets and building successful relationships that lead to increased engagement and revenue. Working fluency in dealer economics: floorplan cost, days to turn, gross per unit, and wholesale versus retail exit decisions. Comfort being measured on downstream outcomes you influence but do not fully control. Ability to travel up to 40%, including auctions, seller visits, and industry events. Strong relationship management and team building skills; views team concept as critical to model. Strong understanding of digital marketplaces, online auctions, and the automotive industry. Exceptional communication, negotiation, and relationship-building skills. Experience in sales pipeline management, forecasting, revenue operations, and incentive planning. Excellent attention to detail and organizational skills. Data-driven mindset with experience using CRM tools, analytics platforms, and performance metrics to guide decision-making. Ability to work autonomously to navigate day-to-day problems with minimal oversight. Ability to follow market trends and inform the team on obstacles as well as opportunities Other things to note This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week. Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart. At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. #LI-Remote EEO\u002FAA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. We are a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can’t get enough of cars. We are a rapidly growing company that values a winning, values-driven culture. We provide meaningful work for, and invest in, every single team member.",{"id":264,"slug":265,"title":266,"location":10,"raw_job_location_address_addressLocality":251,"raw_hiringOrganization_logo_url":10,"raw_description":267},72892,"senior-data-scientist-hagerty-management-llc","Senior Data Scientist","Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us! As a Senior Data Scientist at Hagerty, you'll build the customer identity and personalization layer that powers how we understand and engage members across our subscription and property & casualty (P&C) insurance products. This is a hands-on, build-and-ship role on the Data Science team, working in close partnership with ML Ops, Data Engineering, and Marketing\u002FProduct. You'll help create a unified, resolved view of each member across our data ecosystem—spanning auto insurance policies, subscription memberships, and the broader automotive enthusiast community—and turn it into recommendation, personalization, and predictive models that deliver the right message at the right moment. The goal is a system where identity, relevance, and timing work together to make every member interaction feel personal—at scale. What you’ll do Customer Identity & Data Foundations Build identity resolution across first-party and third-party data sources, stitching member, household, vehicle, and behavioral signals from auto insurance and subscription touchpoints into a coherent, usable view. Develop matching systems that pair a strong deterministic foundation with probabilistic matching at scale, balancing precision, recall, and cost. Partner with Data Engineering and the Customer Data Platform (CDP) team to land resolved identities and audiences into production pipelines and activation systems. Help evolve the identity layer toward graph-based representations of members, vehicles, and policy\u002Fmembership relationships. Recommendation & Personalization Design, build, and evaluate recommendation and personalization models, including content-based and hybrid approaches, to surface next-best-product and content across our insurance and subscription offerings. Develop cold-start strategies that deliver relevant experiences to new and low-engagement members. Make deliberate trade-offs between real-time and batch serving, designing models and features with latency and freshness constraints in mind. Predictive Modeling Build well-calibrated predictive models for member behavior across the P&C and subscription lifecycle—churn\u002Fretention, propensity to buy, and propensity to lapse or renew. Develop next-best-action and journey-signal models that translate behavior into triggers the business can act on, supporting cross-sell and upsell across insurance and membership products. Own full modeling workflows: exploratory analysis, feature engineering, model development, cross-validation, and performance monitoring. Productionization & Collaboration Ship models as reliable production services in partnership with ML Ops, contributing to containerized deployments, automated testing, and monitoring. Source and analyze features from Snowflake, SQL Server, and AWS RDS Postgres, and work with Data Engineering to promote proven features into scalable pipelines. Contribute to the team's modeling standards through maintainable, well-documented, testable code. Communicate methods, results, and trade-offs clearly to technical and non-technical partners. This Might Describe You Experience designing, training, and deploying ML models in production. Proficient in Python and modern ML frameworks such as scikit-learn and XGBoost. Strong in SQL and comfortable with large, distributed data platforms (e.g., Snowflake, SQL Server, AWS RDS). Hands on experience with identity resolution and entity matching using deterministic and probabilistic techniques. Experience building recommendation or personalization systems, including content-based and\u002For hybrid methods and cold-start strategies. Experience developing predictive models for customer behavior (churn, propensity, next-best-action, or similar). A practical understanding of real-time vs. batch serving and the latency considerations that shape model design. Familiar with production-ML concepts—containerization, API-based serving, and orchestration—and able to collaborate with ML Ops and Engineering to ship. Able to turn ambiguous objectives into clear, data-driven approaches and executable plans with autonomy Able to weigh and communicate tradeoffs of various modeling and technical approaches to building and serving models A clear communicator who can tailor technical explanations to different audiences. A background in P&C insurance, subscription or membership businesses, or financial technology a plus. Preferred Master's degree (or equivalent practical experience) in Data Science, Computer Science, Engineering, Mathematics, or a related quantitative field. 5+ years of hands-on machine learning and data science experience, including models deployed to production. Direct experience with a Customer Data Platform (CDP) and activation\u002Faudience workflows. Experience with graph modeling or knowledge graphs applied to customer or relationship data. Familiarity with our production toolset, or close equivalents: Docker or Podman for containerization SageMaker Endpoints or FastAPI for model serving Metaflow or Airflow for workflow orchestration Exposure to anomaly detection, embeddings, or feature stores supporting real-time use cases. Experience working in partnership with ML Ops or platform teams. Other things to note This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week. May require travel for quarterly events. Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart.  At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference.  We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. #LI-Remote \u002F #LI-Hybrid \u002F #LI-Onsite EEO\u002FAA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. We are a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can’t get enough of cars. We are a rapidly growing company that values a winning, values-driven culture. We provide meaningful work for, and invest in, every single team member.",{"id":269,"slug":270,"title":271,"location":10,"raw_job_location_address_addressLocality":251,"raw_hiringOrganization_logo_url":10,"raw_description":272},72895,"scrum-master-hagerty-management-llc","Scrum Master","Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us!  As a Scrum Master you will be a delivery leader responsible for enabling effective execution, collaboration, and continuous improvement within a value stream or domain-aligned team. This role partners closely with Product, Engineering, Architecture, and IT Portfolio Management to help teams deliver value predictably and sustainably. Reporting to the Manager of IT Portfolio Operations, the Scrum Master focuses on how work gets done — facilitating team effectiveness, improving flow, surfacing impediments, and fostering a culture of accountability, learning, and transparency. This role goes beyond facilitating ceremonies to actively coach teams and stakeholders in agile and lean practices that fit the complexity of our environment. What you’ll do Team Delivery Enablement Facilitate Scrum ceremonies and team-level planning activities in a way that drives clarity, alignment, and outcomes. Help teams plan, sequence, and execute work effectively while balancing quality, predictability, and flow. Coach teams on backlog readiness, estimation, and commitment practices. Support teams in managing dependencies, risks, and impediments, escalating as needed through appropriate channels. Encourage ownership, accountability, and collaboration within the team. Flow, Visibility & Metrics Promote transparency into delivery progress, risks, and dependencies using agreed tooling and practices (e.g., Azure DevOps). Help teams understand and use delivery metrics (e.g., flow, predictability, throughput) to inform continuous improvement. Ensure work items are well-maintained and accurately represented to support portfolio-level visibility. Partner with IT Portfolio Managers to provide reliable insights into team delivery status and capacity. Coaching & Continuous Improvement Coach team members and stakeholders on Agile and Lean principles and practices. Facilitate retrospectives that lead to actionable improvement experiments. Help teams evolve from reactive execution to proactive problem-solving and systems thinking. Foster a psychologically safe environment that supports learning, experimentation, and honest feedback. Cross-Team & Ecosystem Collaboration Collaborate with other Scrum Masters to align practices and manage cross-team dependencies. Partner with Technical Product Managers, Engineering Leaders, and Architects to improve engagement, planning, and delivery outcomes. Participate in Communities of Practice to share learnings and promote consistent delivery practices. Support organizational initiatives related to delivery maturity and operational excellence. Standards, Tools & Ways of Working Apply and reinforce agreed delivery standards, readiness expectations, and tooling practices. Use frameworks pragmatically (Scrum, Kanban, Scrumban) based on team context and maturity. Contribute feedback to resources, templates, and guidance to improve their effectiveness and relevance. Reporting & Role Context Reports to the Manager of IT Portfolio Operations Supports one or more teams aligned to a value stream or domain Partners closely with IT Portfolio Managers, Engineering, Product, and Architecture Leverages tools including Azure DevOps (ADO) and collaboration platforms (e.g., Lucid or equivalents) How This Role Fits in the Ecosystem IT Portfolio Managers focus on what is delivered and how value flows across the portfolio. Managers of IT Portfolio Operations enable delivery by developing and supporting Scrum Masters. Scrum Masters focus on how teams work to deliver, acting as facilitators, coaches, and delivery leaders within value streams. This might describe you Hands-on experience as a Scrum Master in a software delivery environment Strong facilitation and coaching skills Systems thinker who understands dependencies and flow beyond a single team Comfortable influencing without authority Clear communicator across technical and non-technical audiences Pragmatic and outcomes-focused, not dogmatic about frameworks Curious, empathetic, and committed to continuous improvement Experience working in complex or enterprise environments preferred Financial Technology Industry Experience. Experience working with Data Engineering Scrum Teams. Other things to note This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week. May require travel for quarterly events. Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart.  At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference.  We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. #LI-Remote EEO\u002FAA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. We are a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can’t get enough of cars. We are a rapidly growing company that values a winning, values-driven culture. We provide meaningful work for, and invest in, every single team member.",{"id":274,"slug":275,"title":276,"location":10,"raw_job_location_address_addressLocality":251,"raw_hiringOrganization_logo_url":10,"raw_description":277},72896,"group-technical-product-manager-hagerty-management-llc","Group Technical Product Manager","Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us! As the Group Technical Product Manager for Enterprise Data, Analytics, and AI\u002FML, you will lead a portfolio spanning Enterprise Data, Analytics, and AI\u002FML — owning strategy and delivery across the full data value chain. You will lead a small team of Technical Product Managers accountable for enterprise data platforms, ML models, generative AI applications, data pipelines, and business intelligence. This is a player-coach role: you will own cross-cutting technical strategy and escalation decisions, while also serving as a Technical Product Manager for one or more value streams. You’ll be responsible for staying close enough to delivery to resolve the hard calls when your team needs you. You will sit at the intersection of product strategy, data platform leadership, and people management — partnering with Engineering, Data Science, Design, and senior business stakeholders to ensure Hagerty's enterprise data and AI capabilities evolve faster than the market demands. What you’ll do Portfolio Strategy & Vision Own the strategy and roadmap across Enterprise Data, Analytics, and AI\u002FML — enterprise data platforms, data pipelines, ML models, generative AI, and BI — ensuring alignment with company objectives. Classify and sequence investment across feature work, adoption, platform scaling, and new-capability expansion to maximize portfolio ROI. Identify and prioritize cross-product dependencies, platform investment priorities, and build-vs-buy decisions across all three domains. Partner with senior stakeholders to shape long-term platform vision, balancing innovation with foundational reliability and data quality. Translate enterprise data strategy into actionable product priorities for your TPMs. Team Leadership & Development Lead, coach, and develop a small team of TPMs covering Enterprise Data, Analytics, and AI\u002FML — fostering high performance and a strong ownership culture. Deliberately delegate high-visibility, high-complexity initiatives as stretch assignments; build systems, frameworks, and review cadences that enable TPMs to operate independently. Provide ongoing performance feedback, career development support, and clear expectations for product excellence. Model player-coach behavior: engaged enough in delivery to remove blockers, strategic enough to keep the team focused on what matters. Calibrate workload and capacity across your TPMs, ensuring each has a clear and manageable scope. Execution Oversight & Delivery Ensure consistent, high-quality execution across enterprise data platform delivery, ML model productionization, AI feature rollout, and BI development. Guide teams in prioritization and tradeoff decisions across new capabilities, technical debt, scalability, and compliance obligations. Stay hands-on where it counts — joining critical ceremonies, unblocking decisions, and owning the hard prioritization calls that require Group-level authority. Hold TPM plans to Hagerty's product plan review standard: measured outcomes tied to enterprise levers, an economically prioritized flow with a named constraint, and a probabilistic delivery forecast. Technical & Platform Leadership Produce and maintain the portfolio-level roadmap architecture — mission, product\u002Fsystem, and technology layers — aggregating Enterprise Data, Analytics, and AI\u002FML domain roadmaps into one coherent view with figures of merit and technology-readiness levels per initiative. Apply evolution mapping across the enterprise data and AI stack to justify build, buy, and outsource decisions, and assign each initiative to a horizon with an explicit investment split so near-term delivery does not starve platform work. Stay current on AI\u002FML advances and the evolving regulatory landscape for AI in insurance. Ensure enterprise data products meet data governance, model risk management, and compliance requirements. Cross-Functional & Organizational Leadership Act as the senior product voice for Enterprise Data, Analytics, and AI\u002FML across Engineering, Data Science, Operations, and business leadership. Identify what is blocking portfolio outcomes — including platform capacity, governance, or data engineering priorities outside your direct line — and influence leadership to resolve it. Communicate portfolio strategy, delivery progress, risks, and tradeoffs clearly at all organizational levels — from sprint review to executive briefing. Operational Excellence Establish and evolve product management processes, backlog standards, and delivery practices across Enterprise Data, Analytics, and AI\u002FML. Drive consistency in discovery, definition, and delivery execution across all three domains. Implement mechanisms to track portfolio health, manage risk, and continuously improve team effectiveness. Performance & Outcomes Define and monitor KPIs across enterprise data products and AI capabilities, ensuring alignment with business outcomes. Champion measurable impact: enterprise data platform reliability, model adoption, BI utilization, and time-to-insight. Customer, Domain & Compliance Ensure your team maintains deep understanding of internal and external customer needs, enterprise data workflows, and business outcomes. Oversee alignment with regulatory and compliance requirements, including model risk management, SOX, data privacy, and AI governance standards. Stay informed on industry trends in insurance analytics and AI-driven underwriting. This might describe you 8+ years of product management experience, with significant experience in enterprise data, analytics, ML, or AI-focused roles. 3–5+ years of people management experience, including coaching and developing TPMs or similar roles. Proven track record leading enterprise data and AI product portfolios — from raw data ingestion through ML models, generative AI features, and BI consumption. Hands-on familiarity with the full data product lifecycle: enterprise data platforms, pipelines, model development, feature engineering, deployment, monitoring, and iteration. Strong understanding of LLM application patterns and the product challenges of building reliable, safe AI-driven experiences. Working fluency in outcome-driven prioritization (Jobs to Be Done, Kano), economic sequencing (cost of delay, WSJF), capability roadmapping (layered roadmaps, Wardley mapping), and probabilistic delivery forecasting — sufficient to coach TPMs against Hagerty's product plan review standard. Demonstrated ability to operate at both strategic and execution levels. Strong technical acumen with the ability to engage meaningfully with data engineers, data scientists, ML engineers, and software engineers. Excellent communication and stakeholder management skills, with the ability to influence at senior and executive levels. Insurance or financial services industry experience is a plus. Nice to have Experience with enterprise data platforms or cloud data warehouses (e.g., Snowflake, Databricks) and ML orchestration tools. Experience with agentic AI patterns, frameworks, or production agentic experiences. Familiarity with model risk management frameworks or AI governance practices in regulated industries. Exposure to Azure AI services, Azure ML, or comparable cloud-native AI\u002FML platforms. Familiarity with Azure DevOps or similar agile delivery platforms. Experience in compliance-driven product development (e.g., SOX, state insurance regulations). Experience leading platform modernization or enterprise data infrastructure transformation initiatives. You’ll thrive if you Enjoy leading people and complex enterprise data and AI product ecosystems. Think in systems and data flows, not just individual features. Can balance long-term AI platform strategy with near-term delivery pressure. Are energized by ambiguity — the enterprise data and AI space moves fast, and you help your team navigate it with clarity. Hold yourself and your team accountable for measurable outcomes, not just activity. Are passionate about developing others and building a team that doesn't need you for every answer. Other things to note This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week. May require travel for quarterly events. Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart.  At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference.  We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. #LI-Remote EEO\u002FAA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. We are a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can’t get enough of cars. We are a rapidly growing company that values a winning, values-driven culture. We provide meaningful work for, and invest in, every single team member.",{"id":279,"slug":280,"title":281,"location":10,"raw_job_location_address_addressLocality":282,"raw_hiringOrganization_logo_url":10,"raw_description":283},72897,"car-concierge-la-hagerty-management-llc","Car Concierge - LA","Van Nuys CA Garage","Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do, and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us! As a Car Concierge at Hagerty Garage + Social, you'll deliver exceptional client service, support day-to-day vehicle and facility operations, and ensure a pristine, secure, and premium environment for our members and guests. Working closely with location management, you'll play a hands-on role in everything from vehicle intake and maintenance to facility presentation and member experience. What you’ll do Provide exceptional customer service to members and guests, serving as a welcoming and professional point of contact at all times. Collaborate with senior management to lease garage spaces, support client onboarding, and ensure maximum facility occupancy. Manage client vehicle intake, including inspection, documentation, and secure parking. Actively manage and update key boxes, maintaining accurate records of vehicle location and access. Prepare vehicles for pickup, including warm-ups, fluid checks, tire inspections, and mileage documentation. Perform light vehicle maintenance and assist with service coordination, including transport and vendor communication. Organize and maintain the monthly vehicle start-up program to ensure operational readiness. Create, maintain, and execute a monthly vehicle washing and detailing schedule; perform customer washes and details as needed. Conduct daily walkthroughs to inspect vehicle condition, facility cleanliness, and security. Ensure the clubhouse and all member areas remain clean, organized, stocked, and professionally presented at all times. Assist in executing member events and contribute to a welcoming, high-end member experience. Work with other Hagerty team members to create the best possible member experience. This might describe you Passion for cars, customer service, and operational excellence. Demonstrated ability to deliver a high level of customer service in a service-focused environment. Strong attention to detail, organizational skills, and ability to follow process-driven workflows. Ability to move and operate a variety of high-end vehicles with care and professionalism, including manual transmission vehicles. Valid driver's license in good standing. Proficient in MS Office products: Word, Excel, and PowerPoint. Strong verbal and written communication skills. Growth mindset with a positive, team-oriented approach. Impeccable attendance record. Must be able to perform physical tasks (lifting up to 50 lbs, standing and walking for extended periods). Over and above Experience in sales, luxury automotive, hospitality, or valet\u002Fporter positions. Detailing or light mechanical experience a plus. Enthusiasm for automotive culture and a collaborative team mindset. Other things to note This is a fully onsite position at our Van Nuys location. The schedule for this role is Tuesday through Saturday. Must be available to travel for events and work some nights. Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart. At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. #LI-Onsite EEO\u002FAA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. We are a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can’t get enough of cars. We are a rapidly growing company that values a winning, values-driven culture. We provide meaningful work for, and invest in, every single team member.",{"id":285,"slug":286,"title":287,"location":10,"raw_job_location_address_addressLocality":251,"raw_hiringOrganization_logo_url":10,"raw_description":288},72898,"technical-product-manager-data-and-analytics-hagerty-management-llc","Technical Product Manager, Data and Analytics","Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us!  As a Technical Product Manager for Data and Analytics, you will lead the development, enhancement, and continuous improvement of ML models and gen AI development, data pipelines, and business intelligence. You’ll partner closely with cross-functional teams—including Business Owners, Engineering, Operations, and other stakeholders—to define product strategy, deliver high-quality solutions, and ensure our technology evolves to meet changing business and customer needs. This role requires a strong product mindset, technical acumen, and the ability to operate effectively in complex, cross-functional environments. What You’ll Do Product Strategy & Roadmap · Own the product vision and roadmap for data and analytic products including ML models, gen AI, data pipelines, reports and dashboards, aligning business objectives with platform capabilities and technical constraints. · Balance business objectives, customer needs, and technical feasibility to prioritize initiatives. · Incorporate user feedback, market trends, and competitive insights to drive innovation and continuous improvement. Requirements & Feature Development · Translate business needs and user insights into clear, developer-ready features and acceptance criteria. · Partner with stakeholders and subject matter experts to identify opportunities, validate solutions, and refine features. · Prioritize enhancements based on ROI, user impact, and delivery complexity. Backlog & Delivery Management · Own and maintain a well-groomed product backlog aligned to business priorities balancing new capabilities, enhancements, and technical debt. · Collaborate closely with Development team, architecture, and QA throughout the development lifecycle to ensure timely, high-quality delivery. · Participate actively in sprint planning, reviews, and retrospectives to drive continuous improvement. Technical Alignment · Ensure solutions align with Hagerty best practices, architectural standards, and enterprise integration patterns · Partner with both the business and engineering to evaluate design decisions, tradeoffs, and implementation approaches. · Stay current on relevant technologies, platforms, and regulatory considerations impacting product development. User Experience & Adoption · Champion user-centric design principles, ensuring intuitive and effective product experiences. · Support product rollout through documentation, training, and internal enablement. · Gather feedback to continuously improve usability and adoption. Performance & Metrics · Define and track KPIs and success metrics to measure product performance and business impact. · Use data and insights to inform prioritization, enhancements, and long-term strategy. Leadership & Collaboration · Act as a product subject matter expert and trusted partner across business and technology teams. · Navigate ambiguity and complex tradeoffs, providing clear product direction and decision-making. · Communicate effectively with stakeholders at all levels of the organization. This Might Describe You · 5+ years of product management experience, preferably in a technical or SaaS environment. · Familiarity with a full spectrum of data products including machine learning, generative AI applications, data pipelines, and reporting and dashboards. · Strong technical aptitude with the ability to work closely with data scientists, engineering teams and understand complex systems. · Proven track record of owning product strategy, defining roadmaps, and delivering complex software solutions. · Experience translating business requirements into actionable product and technical deliverables. · Strong analytical and problem-solving skills with a data-driven approach to decision-making. · Experience working in agile development environments with a solid understanding of modern software delivery practices. · Excellent communication, collaboration, and stakeholder management skills. · A user-focused mindset with attention to detail and a passion for delivering high-quality products. · Insurance industry experience is a plus. Nice to Have · Experience with enterprise platforms or complex system integrations. · Familiarity with tools such as Azure DevOps or similar agile delivery platforms. · Exposure to regulated environments or compliance-driven product development (e.g., SOX). You’ll Thrive Here If You · Have technical product expertise and enjoy owning complex, mission-critical systems. · Are comfortable operating at the intersection of product, technology, and finance. · Prefer clarity and precision over vague product language. · Enjoy turning messy operational problems into scalable platform capabilities. Other things to note · This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week. · May require travel for quarterly events. · Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart.  At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference.  We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. #LI-Remote EEO\u002FAA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. We are a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can’t get enough of cars. We are a rapidly growing company that values a winning, values-driven culture. We provide meaningful work for, and invest in, every single team member.",{"id":57,"slug":58,"title":59,"location":10,"raw_job_location_address_addressLocality":251,"raw_hiringOrganization_logo_url":10,"raw_description":290},"Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us! As an Associate Creative Director, Writer, you’ll help shape how Hagerty shows up as a leader in the automotive space. You’ll develop creative concepts and campaign platforms across brand, marketing, and large-scale initiatives, translating business and audience objectives into compelling ideas and writing. You’ll collaborate closely with Creative Directors, Art Directors, strategists, marketers, and other team members to develop integrated campaigns across channels. You’ll bring a strong creative point of view to the work, take ownership of your assignments, and confidently develop ideas with guidance from creative leadership. As a leader, you’ll also help elevate the work of the team through thoughtful feedback and mentorship while serving as a strong steward of Hagerty’s brand voice and creative standards. What you’ll do • Develop concepts and campaign ideas for integrated brand and marketing campaigns across channels, including large-scale events and key business initiatives. • Write compelling, clear, and distinctive headlines, copy, scripts, and other creative content across Hagerty lines of business. • Take campaign platform ideas and develop them into strong, channel-specific creative executions. • Work with Creative Directors, Art Directors, strategists, producers, marketers, and subject matter experts to develop effective creative solutions. • Translate business objectives, audience insights, and brand strategy into compelling creative work. • Consider how Hagerty’s overarching brand story and voice inform each idea and execution. • Take ownership of assigned projects from brief through execution, seeking input from creative leadership when needed. • Present creative concepts to creative leadership and internal stakeholders, clearly articulating the creative and strategic rationale. • Research projects, audiences, industries, cultural trends, and automotive topics to inform creative development. • Deliver high-quality work on schedule and communicate proactively when priorities or timelines change. Additional Duties Include • Provide thoughtful, actionable feedback and support to copywriters and other creative team members. • Help develop and maintain Hagerty’s brand voice and copywriting guidelines. • Make sound copy decisions on assigned projects while incorporating feedback from creative leadership and project partners. • Support Creative Directors in presenting and refining work for internal stakeholders. • Share relevant industry trends, creative techniques, and emerging technologies with the team. • Contribute to a collaborative creative environment with a high bar for the quality of the work. This Might Describe You • You love cars, the automotive world and are an enthusiast yourself. • You have experience in an advertising agency or strong in-house creative department, concepting, writing, and producing integrated brand and retail campaigns. • You’re a strong conceptual thinker who gets excited about developing ideas that can extend across multiple channels. • You have a high bar for creative ideas and know what makes work distinctive within its category. • You’re an accomplished writer with an expert understanding of storytelling, grammar, structure, brand voice, and tone. • You can confidently develop and present your ideas while being receptive to feedback and creative direction. • You’re increasingly comfortable providing feedback and guidance to other creatives. • You’re self-motivated, organized, and able to manage multiple assignments and priorities. • You collaborate well with creative team members, producers, marketers, and the broader Hagerty team. • You’re curious about culture, advertising trends, emerging technologies, and new ways to tell stories. • You enjoy solving creative problems and finding unexpected ways to make an idea more compelling. • You have an exceptional portfolio demonstrating conceptual thinking, writing, and integrated advertising campaigns. • Bachelor’s degree in Journalism, Writing, Advertising, Communications, or a related field, or 8+ years of relevant professional experience. • Experience presenting creative work and communicating creative rationale to creative leadership and internal stakeholders. • Proficiency with Microsoft Office and collaboration tools such as Slack. Other things to note • This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week. • May require travel for quarterly events. • Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart. At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. #LI-Remote EEO\u002FAA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. We are a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can’t get enough of cars. We are a rapidly growing company that values a winning, values-driven culture. We provide meaningful work for, and invest in, every single team member.",{"id":119,"slug":120,"title":121,"location":10,"raw_job_location_address_addressLocality":251,"raw_hiringOrganization_logo_url":10,"raw_description":292},"Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do, and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us! Hagerty Private Client is our dedicated division serving collectors with the most significant and irreplaceable collections — providing not just insurance, but a curated experience worthy of their passion. Private Client members interact with Hagerty across insurance, claims, membership, events, auctions, and marketing. Today, the quality and consistency of those interactions vary by team and by individual. As the Director, Private Client Experience & Standards, you will unify and define what Private Client service means, setting the standard for every function that delivers it and building a curriculum that makes that standard durable. What you’ll do Experience Standards & Enforcement · Define, document, and enforce a unified Private Client experience standard covering written communications, verbal tone, response times, event protocols, and service delivery, applicable across all member-facing functions · Partner with Private Client leadership and functional managers to develop and deliver ongoing training programs that instill service standards, brand voice, and HNW client etiquette across all teams in scope · Establish SLAs for member-facing turnaround times across quotes, service requests, endorsements, claims communications, and a reporting cadence that makes adherence visible to leadership · Build and maintain the Private Client Communication Playbook and Escalation Protocols, embedded in onboarding and ongoing training for every function in scope · Partner with team leads and functional managers across claims, sales\u002Fservice center, events, underwriting, and marketing to align their teams to the standard, influencing without direct authority · Define and enforce experience standards that apply equally to the broker channel, trusted advisors (family offices, business managers, collection managers), and direct member interactions — ensuring seamless, consistent quality at every touchpoint, not just the final mile · Establish broker-specific SLAs and communication protocols that reflect the speed, professionalism, and accuracy required when brokers are quoting, binding, or servicing high-TIV accounts on behalf of Private Client members · Build and maintain a Broker Experience Playbook covering tone, turnaround expectations, escalation pathways, and engagement standards for all broker-mediated interactions — embedded in onboarding and ongoing training alongside the member-facing Communication Playbook Private Client Standards Program & Cross-Team Curriculum Architecting and leading a standards program that reaches every Hagerty team with Private Client touchpoints. Scope of the curriculum includes: · Private Client team members and MSC associates transitioning into the channel · Claim adjusters handling Private Client losses · Underwriting and endorsement teams processing high-TIV accounts · Events and experiences staff engaged in member-facing programming · Broad Arrow and Marketplace teams interacting with collector-sellers and buyers who are also Private Client members · Marketing and communications teams that produce member-facing content · Brokers and broker-support staff who are the primary point of entry for the majority of Private Client members — including training on Hagerty’s Private Client value proposition, how to position the product to HNW clients, and the service standards they can expect from Hagerty at every step · Trusted advisors to the member (family offices, business managers, collection managers) who interact with Hagerty on behalf of the member and must receive the same quality of experience as the member themselves Member Journey & Roadmap Development · Map the end-to-end Private Client experience across all channels — from first broker contact through policy binding, direct member onboarding, and long-term collector engagement — identifying friction points, handoff gaps, and opportunities to exceed expectations at every stage, including interactions managed through trusted advisors · Develop and maintain a multi-year experience roadmap aligned to business goals, member feedback, and competitive benchmarks in the HNW insurance and lifestyle services space · Translate member and broker feedback into structured improvement programs with measurable outcomes Segmentation & Differentiated Experience Design · Design and implement a tiered experience model that meaningfully differentiates service delivery across Private Client's three member segments · Develop segmentation criteria creating clear protocols and benefits that are defensible, scalable, and member-facing · Define segment-specific proactive outreach cadences, concierge touchpoints, event invitations, and access to exclusive Hagerty services · Ensure broker-facing communications and toolkits reflect segment distinctions so brokers can effectively position Private Client to their HNW clients Hagerty Ecosystem Integration A key differentiator for Hagerty Private Client is access to the broader Hagerty ecosystem. This role is responsible for weaving these assets into the member experience and training curriculum in a cohesive, high-value way: · Broad Arrow: Auctions, Private Sales & Finance, weave auction access, private sale capabilities, and financing options into the concierge model · Hagerty Marketplace: Integrate Marketplace access as a member benefit and collector resource, particularly for mid-tier segment members · Events: Coordinate with the events team to create segment-appropriate invitations to owned and sponsored events (Amelia Island, Pebble Beach, private track days), ensuring elite members feel genuinely included in the Hagerty community · Hagerty Drivers Foundation: Incorporate Hagerty's charitable mission into member touchpoints where appropriate, offering engagement opportunities aligned with collector values and legacy · Partner with product, marketing, and partnership teams to align Private Client communications with broader Hagerty initiatives, without diluting the exclusivity of the Private Client experience This might describe you · Extremely experienced in High-Net-Worth client services, luxury brand management, private banking, family office advisory, or a comparable premium service environment · Demonstrated success building and implementing client experience programs, service standards, and operational frameworks from the ground up · Proven experience designing and personally delivering training programs, including onboarding curricula, service standards training, and cross-functional coaching · Strong project management capability, able to independently define scope, manage cross-functional stakeholders, and deliver structured programs on time · Deep understanding of HNW individual psychology, collector behavior, and how affluent clients prioritize relationships, trust, and exclusivity · Genuine familiarity with collector car culture, including the motivations, community, and lifestyle that define serious automotive enthusiasts · Exceptional written and verbal communication skills, with the ability to set a high standard and coach others to it · Experience with communication audits, quality assurance frameworks, or service excellence programs · Comfortable operating independently in a matrixed organization with the executive presence to influence without direct authority Over and above · Background in specialty insurance, luxury automotive, fine art, estate management, or another asset-intensive HNW sector · Experience designing tiered membership or loyalty programs with clear benefit differentiation by segment · Familiarity with the auction and private sales marketplace for collector vehicles · Prior experience working alongside philanthropy and charitable giving programs as part of a client engagement model · Formal training in adult learning, executive coaching, or service excellence methodologies Other things to note This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week. Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart. At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. #LI-Remote EEO\u002FAA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. We are a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can’t get enough of cars. We are a rapidly growing company that values a winning, values-driven culture. We provide meaningful work for, and invest in, every single team member.",{"id":7,"slug":8,"title":9,"location":10,"raw_job_location_address_addressLocality":251,"raw_hiringOrganization_logo_url":10,"raw_description":294},"Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us!  The Senior Manager, Business Controls Owner serves as the operational governance authority for Hagerty's new insurance technology platform, ensuring that business processes are well-controlled, risks are identified and mitigated, and the platform operates in alignment with key risk and foundational business practices and key controls, regulatory, audit, and internal policy requirements. This individual contributor role sits at the intersection of insurance operations, technology, and enterprise risk, and serves as the primary business accountability point for controls design, documentation, testing, and ongoing monitoring across the platform lifecycle. What you’ll do Controls Design and Framework Ownership Define, document, and own the end-to-end business controls [MB2.1] framework for the insurance platform, including process-level controls across policy administration, billing, underwriting, and claims workflows. Establish control objectives, control activities, and key risk indicators aligned to business outcomes. Process Governance Develop and maintain process documentation standards, including workflows, RACI assignments, and process narratives. Partner with operations and technology teams to ensure process controls are embedded at the point of design, not retrofitted after deployment. Risk and Control Assessment Lead risk and control self-assessments (RCSAs) [MB3.1] [JB3.2] for platform-impacted business processes. Identify control gaps, assess residual risk, and drive remediation plans to closure with clear ownership and timelines. Audit and Regulatory Readiness Serve as the primary business liaison for internal audit, external audit, and regulatory examinations related to platform operations. Ensure evidence packages are complete, narratives are clear, and control testing documentation meets audit standards. Change Control and Platform Governance Participate in the platform change management process, evaluating proposed changes for control impact and ensuring the controls inventory is updated to reflect evolving system capabilities and process flows. Stakeholder Partnership Collaborate closely with IT, compliance, finance, and insurance operations leadership to align on control priorities, escalate emerging risks, and ensure controls remain practical and proportionate to business needs. This might describe you Proven experience in business controls, operational risk, internal audit, or insurance operations governance. [JB4.1] Direct experience in an insurance carrier, MGA, or program administrator environment strongly preferred. Familiarity with end -to- end insurance operations and core insurance core insurance technology platforms supporting but not limited to policy administration, underwriting, rating, billing, claims, reinsurance, financial reporting, and data management policy administration systems and insurance technology platforms (Duck Creek, Majesco, Guidewire, or equivalent). Working knowledge of SOX, NAIC model audit rule, or state insurance regulatory requirements. Experience leading RCSAs to support the business controls and preparing materials for internal or external audit examination coupled with familiarity with GRC Platforms to automate RCAs (Workiva, IT ServiceNow or equivalent GRC platforms). Bachelor's degree in business, finance, accounting, or a related field; CIA, CISA, or equivalent certification a plus. Ability to connect control design decisions to business outcomes that includes policyholder service quality, claims cycle time, billing accuracy, and agent experience. Ability to develop credibility with underwriting, claims, finance, and distribution leaders as a controls partner who improves how work gets done to support sustainable operations and not simply as a compliance or audit function. [JB5.1] Ability to translate complex operational processes into clear, auditable control documentation. Strong written communication skills; able to produce executive-ready materials independently. Comfortable operating in a matrixed, cross-functional environment with ambiguous ownership. Detail-oriented with strong project management instincts and the ability to manage multiple workstreams simultaneously. Curiosity about technology and how platform capabilities can strengthen or introduce risk in business processes. Other things to note This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week. Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart.  At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference.  We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. #LI-Remote EEO\u002FAA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. We are a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can’t get enough of cars. We are a rapidly growing company that values a winning, values-driven culture. We provide meaningful work for, and invest in, every single team member.",{"id":85,"slug":86,"title":87,"location":10,"raw_job_location_address_addressLocality":251,"raw_hiringOrganization_logo_url":10,"raw_description":296},"Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us!  As a Solution Architect II, you will join us in creating software solutions that are well designed and take a long term strategic view. By considering the impact of design choices today against an understanding of a software product’s strategic direction, our solution architects seek to limit future constraints and provide the correct amount of flexibility while delivering business value with timely releases. The team achieves this by placing business capabilities into Hagerty’s Technology Portfolio of Software Assets, by architecting software services, designing APIs, and maintaining clear bounded contexts between each. As excellent communicators and leaders within the organization, they ensure all audiences are aligned on why our software solutions are required, how they are implemented, and what they achieve. What you’ll do Own and maintain bounded contexts between software product domains in our Technology Portfolio by- · Acting as a subject matter expert on 1-3 complex domains within our business · Building shared understanding around the encapsulation and distinct purposes of your domains · Decomposing new business concepts and capabilities into bounded contexts · Creating and maintaining context maps that detail your context’s interactions with others in the Portfolio Design and own inter-context communication specifications that serve the needs of the business now and in the future by- · Designing HTTP APIs and messages that provide solutions to business capabilities and product features · Deciding whether to extend, refactor, or build new software · Establishing strong domain concepts in your API resources that can evolve naturally, over narrow bespoke solutions · Writing excellent design artifacts (OpenAPI, etc.) that make solutions simple to implement and easy to test Elevate the communication of the enterprise around technology and how it serves our strategy by- · Explaining technical concepts and solutions to nontechnical stakeholders both ad-hoc and by publishing solution artifacts · Championing the capabilities of your product domain(s) to stakeholders and other product teams · Informing product decision making via your technical knowledge and experience creating software Mature Architectural thinking at Hagerty by- · Evaluating tradeoffs in solution design (e.g. speed, technical debt, vendor cost, complexity) and documenting how you reached your decisions · Being opinionated on implementation based on your knowledge of your product’s roadmaps and the business’ strategy · Measuring architectural maturity in the product contexts you support, and proposing ways to improve that maturity by working with Application Architecture and Engineering · Publishing and adopting common integration patterns between contexts that can be easily re-used by other architects and teams This might describe you You’re a talented communicator · You meet people where they are and then build shared understanding · Comfortable and effective explaining technical concepts to audiences of varying level and technical skill · Lead and contribute to discussions around product design per business strategy · Bias towards creating visual artifacts that represent contexts, designs, and shared understanding · You enjoy learning and then sharing what you’ve learned with others · You write effectively about how software works You have a breadth of experience building software · Programming languages · Deployment · Databases\u002FPersistence · Patterns and anti-patterns You have a Fundamental knowledge of technology concepts · API Design · HTTP Communication · ReST\u002FRPC Styles · Data movement-- polling, eventing, messaging · Integration patterns and lifecycle · Identity— Authentication and Authorization You have a growth mindset · You recognize that relying on your current knowledge means falling behind, and you treat continuous learning as a professional responsibility · You are energized by discovering a tool, pattern, or approach you didn't know existed · You share what you’ve learned with the team because you know that communicating what you have learned helps you deepen your own understanding while helping your teammates grow You have experience being in a visible senior role and want to collaborate with others You enjoy operating independently, and can concurrently positively impact multiple initiatives with competing priority You love discovering the actual problem that needs to be solved as much as solving Pluses · You’ve deployed and\u002For integrated software with the Duck Creek Insurance Platform · You’ve read Domain Driven Design by Eric Evans · You’re familiar with modeling tools such as C4 · When there’s no leader in the room, you tend to take the lead rather than wait · You’re comfortable in front of audiences of all sizes · You’ve written .NET code · You’ve designed and released APIs with both ReST and RPC styles · You love creating excellent API documentation with tools like OpenAPI Other things to note · This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week. · May require travel for quarterly events. · Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart.  At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference.  We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. #LI-Remote EEO\u002FAA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. We are a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can’t get enough of cars. We are a rapidly growing company that values a winning, values-driven culture. 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