Manager - Asset Allocator

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you

Manager – Asset Allocator Operations Cape Town

Description

The role involves the management of the end-to-end delivery to clients in the Asset Allocator Operations team. The individual will be required to manage the team, assisting with issues coming out of the operations, supporting the team, monitoring of the performance of the team, management reporting for the area, and ensuring processes are followed and standards are adhered to.

Job specification

• Monitoring of service delivery by the team in terms of SLA and managing clients’ expectations regarding deliverables;
• The management of each individual team member’s performance and ensuring that output is always of a high quality;
• The management and coordination of team deliverables relating to projects and new client take-on;
• Providing mentorship and motivation to staff and ensuring that appropriate knowledge sharing and skills training are given;
• Responsibility for resolving issues that have been escalated by the team or clients;
• Ensure oversight responsibilities and team allocations are managed effectively;
• Record statistics regarding recon exposures for risk management;
• Responsibility for managing risk in the team's daily activities, by reviewing processes and ensuring that adequate controls are in place to mitigate risk;
• Monitor and log Incidents;
• Assessing opportunities for improved efficiencies and reduced overhead in existing processes, including new technologies and tools;
• Build and maintain strong working relationships with external clients regarding matters pertaining to dealing activities;
• Build and maintain strong working relationships with internal operational teams;
• Ensure that an SLA is in place and adhered to with external and internal clients.

Skills Required:

• B.Com Honours or similar tertiary business study and at least 3 years of experience in Asset Management portfolio administration;
• Minimum of 4 years of working experience in total
• A minimum of 2 years in a supervisory or team leadership role;
• Experience with reconciliation processes and oversight thereof;
• Sound knowledge and experience of back-office administration processes;
• Candidate needs to possess very strong communication skills (written & verbal);
• Confident & enthusiastic.

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business;
• Competitive remuneration commensurate with skills and experience;
• Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favorable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

Disclaimer:

Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

About Apex Group

We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals.

We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate.

We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster.

Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster.

The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey.

Find out more about us