[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-search-\u002Fde-za\u002Fjobs-by-skill\u002Fcrm":3,"seo-content-skill-crm-za":86,"skill-page-filters-\u002Fde-za\u002Fjobs-by-skill\u002Fcrm":103,"featured-jobs-\u002Fde-za\u002Fjobs-by-skill\u002Fcrm":188},{"total":4,"jobs":5},2,[6,52],{"id":7,"slug":8,"title":9,"raw_title":10,"is_featured":11,"company":12,"raw_hiringOrganization_logo_url":10,"processed_city_gmaps":15,"processed_country_iso_code_gmaps":17,"processed_home_office":19,"processed_salary_min":20,"processed_salary_max":21,"processed_salary_currency":22,"processed_salary_source":23,"processed_working_hours":24,"processed_employment_types":26,"processed_it_skills":27,"processed_it_skills_labels":29,"processed_job_expertise_skills":34,"processed_job_expertise_skills_labels":36,"max_cpc":51,"actual_cpc":51},60140,"manager-digital-customer-success-risk-intelligence-zaf002-refinitiv-sa-incorporated-in-switzerland","Manager, Digital Customer Success Risk Intelligence",null,false,{"name":13,"slug":14,"logo_url":10},"Refinitiv SA Incorporated in Switzerland","refinitiv-sa-incorporated-in-switzerland",[16],"Kapstadt",[18],"ZA","onsite",120000,160000,"CHF","estimated",[25],"FULL_TIME","permanent",{"crm":28,"reporting tools":28,"customer success platforms":28,"ai-enabled customer success tools":28},3,[30,31,32,33],"CRM","Customer Success Platforms","Reporting Tools","AI-enabled Customer Success Tools",{"forecasting":28,"data workflows":35,"kpi management":35,"churn prevention":35,"value realization":35,"client integration":35,"renewal management":35,"strategic planning":28,"process improvement":28,"resource allocation":28,"retention strategies":35,"territory management":28,"stakeholder management":35,"customer success management":35},4,[37,38,39,40,41,42,43,44,45,46,47,48,49,50],"Customer Success Management","Data Workflows","Client Integration","Value Realization","Retention Strategies","Churn Prevention","Renewal Management","KPI Management","Forecasting","Process Improvement","Strategic Planning","Territory Management","Resource Allocation","Stakeholder Management",1,{"id":53,"slug":54,"title":55,"raw_title":10,"is_featured":11,"company":56,"raw_hiringOrganization_logo_url":10,"processed_city_gmaps":59,"processed_country_iso_code_gmaps":60,"processed_home_office":61,"processed_salary_min":62,"processed_salary_max":63,"processed_salary_currency":64,"processed_salary_source":23,"processed_working_hours":65,"processed_employment_types":26,"processed_it_skills":66,"processed_it_skills_labels":67,"processed_job_expertise_skills":69,"processed_job_expertise_skills_labels":70,"max_cpc":51,"actual_cpc":85},60141,"associate-customer-success-manager-lseg","Associate Customer Success Manager",{"name":57,"slug":58,"logo_url":10},"LSEG","lseg",[16],[18],"hybrid",50000,70000,"GBP",[25],{"crm":28,"microsoft office":28},[68,30],"Microsoft Office",{"aml":28,"pre-sales":28,"sanctions":28,"consulting":28,"financial crime":28,"lead generation":28,"client screening":28,"kyc due diligence":28,"account management":28,"pep classification":28,"retention strategy":35,"customer intelligence":28,"business process mapping":28,"customer success management":35,"customer relationship management":35},[37,71,72,73,74,75,76,77,78,79,80,81,82,83,84],"Customer Relationship Management","Pre-sales","Consulting","Client Screening","PEP Classification","Sanctions","KYC Due Diligence","AML","Financial Crime","Business Process Mapping","Account Management","Retention Strategy","Lead Generation","Customer Intelligence",0.4,{"image_path":87,"content_de":10,"content_en":88,"composite_key":101,"last_updated":102},"\u002Fimages\u002Fskill\u002Fcrm.webp",{"tab1":89,"tab2":92,"tab3":95,"tab4":98},{"title":90,"content":91},"Strategic Importance","In South Africa's dynamic financial landscape, CRM (Customer Relationship Management) has evolved from a mere tool to a strategic imperative. With the rise of digital banking and fintech disruption, financial institutions are leveraging CRM to enhance client experiences, streamline operations, and drive revenue growth. The demand for CRM professionals is soaring, as companies seek to harness data-driven insights to build lasting relationships. In this context, CRM expertise is not just about managing contacts; it's about orchestrating personalized interactions across all touchpoints. Professionals skilled in CRM are pivotal in aligning sales, marketing, and service strategies, ensuring customer satisfaction and loyalty. Moreover, the integration of CRM with emerging technologies like AI and analytics is reshaping the industry, making it essential for professionals to stay ahead. In South Africa, where the financial sector is a key economic driver, CRM proficiency is a competitive advantage. Whether you're a seasoned expert or aspiring to enter the field, understanding the strategic role of CRM is crucial. Explore the current opportunities and see how you can contribute to this transformative domain.",{"title":93,"content":94},"Top Industries & Locations","CRM careers in South Africa are thriving across various sectors, with the financial industry leading the charge. The demand is particularly high in banking, insurance, and asset management, where customer-centric strategies are paramount. Johannesburg, Cape Town, and Durban emerge as hotspots for CRM roles, offering a wealth of opportunities. These cities are not only financial hubs but also innovation centers, attracting top talent. Additionally, the rise of fintech companies in these locations is creating new avenues for CRM professionals. The financial services sector, in particular, is investing heavily in CRM to enhance client engagement and compliance. As a result, professionals with CRM expertise are sought after in these regions. Whether you're looking to work in a corporate bank or a dynamic startup, the geographical landscape is ripe with possibilities. Stay informed about the latest trends and positions in these key areas to advance your career.",{"title":96,"content":97},"In-Demand Skills & Employers","To excel in CRM roles in South Africa, a blend of technical and soft skills is essential. Employers are looking for professionals with expertise in client relationship management, data analysis, and sales, as these are critical for driving business growth. Additionally, proficiency in CRM software and data analytics tools is highly valued. Leading employers in the region, including major banks and financial institutions, are actively seeking talent with these competencies. They offer dynamic environments where you can apply your skills to real-world challenges. To stand out, focus on developing a holistic skill set that combines strategic thinking with technical acumen. Networking and continuous learning are also key to staying relevant. By aligning your expertise with the demands of top employers, you can position yourself for success in the competitive South African market.",{"title":99,"content":100},"Career Path & Salary","A career in CRM in South Africa offers a rewarding trajectory with competitive compensation. The median salary for CRM professionals is CHF 160k, with a typical range of CHF 160k – CHF 160k. Entry-level positions start at CHF 120k, while experienced professionals can earn up to CHF 160k. Currently, there are 2 open positions, reflecting a healthy job market. Career progression often leads from roles like CRM Analyst to CRM Manager, and eventually to Director of Customer Experience. With the right skills and experience, you can climb the ladder quickly. Salaries vary based on industry, location, and expertise, but the financial sector tends to offer premium packages. To maximize your earning potential, consider specializing in high-demand areas such as data-driven CRM strategies. Stay proactive in your job search and leverage the numerous opportunities available to build a lucrative career in this field.","skill:crm:za","2026-09-02T17:48:20.019577+02:00",{"industry":104,"employment_type":114,"expertise_skills":117,"it_skills":169,"salary_currency":183,"processed_working_hours":186},[105,108,111],{"key":106,"label":107,"count":4},"financial markets infrastructure","Financial Markets Infrastructure",{"key":109,"label":110,"count":51},"data","Data",{"key":112,"label":113,"count":51},"data provider","Data Provider",[115],{"key":26,"label":116,"count":4},"PERMANENT",[118,120,122,124,126,128,130,132,134,136,138,140,143,146,148,150,152,154,157,159,161,163,165,167],{"key":119,"label":37,"slug":119,"count":4},"customer-success-management",{"key":121,"label":49,"slug":121,"count":51},"resource-allocation",{"key":123,"label":43,"slug":123,"count":51},"renewal-management",{"key":125,"label":46,"slug":125,"count":51},"process-improvement",{"key":127,"label":80,"slug":127,"count":51},"business-process-mapping",{"key":129,"label":79,"slug":129,"count":51},"financial-crime",{"key":131,"label":39,"slug":131,"count":51},"client-integration",{"key":133,"label":48,"slug":133,"count":51},"territory-management",{"key":135,"label":41,"slug":135,"count":51},"retention-strategies",{"key":137,"label":38,"slug":137,"count":51},"data-workflows",{"key":139,"label":45,"slug":139,"count":51},"forecasting",{"key":141,"label":142,"slug":141,"count":51},"pre-sales","Pre-Sales",{"key":144,"label":145,"slug":144,"count":51},"kyc-due-diligence","Kyc Due Diligence",{"key":147,"label":82,"slug":147,"count":51},"retention-strategy",{"key":149,"label":40,"slug":149,"count":51},"value-realization",{"key":151,"label":47,"slug":151,"count":51},"strategic-planning",{"key":153,"label":81,"slug":153,"count":51},"account-management",{"key":155,"label":156,"slug":155,"count":51},"aml","Aml",{"key":158,"label":42,"slug":158,"count":51},"churn-prevention",{"key":160,"label":73,"slug":160,"count":51},"consulting",{"key":162,"label":83,"slug":162,"count":51},"lead-generation",{"key":164,"label":84,"slug":164,"count":51},"customer-intelligence",{"key":166,"label":50,"slug":166,"count":51},"stakeholder-management",{"key":168,"label":71,"slug":168,"count":51},"customer-relationship-management",[170,173,176,179,181],{"key":171,"label":172,"slug":171,"count":4},"crm","Crm",{"key":174,"label":175,"slug":174,"count":51},"ai-enabled-customer-success-tools","Ai-Enabled Customer Success Tools",{"key":177,"label":178,"slug":177,"count":51},"ms-office","MS Office",{"key":180,"label":31,"slug":180,"count":51},"customer-success-platforms",{"key":182,"label":32,"slug":182,"count":51},"reporting-tools",[184,185],{"key":22,"label":22,"count":51},{"key":64,"label":64,"count":51},[187],{"key":25,"label":25,"count":4},{"total":189,"jobs":190},0,[]]