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analysis":30,"stakeholder collaboration":37},[458,459,460,461,462,463,464,465,466,467,233],"Roadshow Management","Lead Management","Event Planning","Vendor Negotiation","Budget Management","Performance Analysis","Stakeholder Collaboration","Banking Knowledge","Sales and Marketing","Customer Service",{"id":469,"slug":470,"title":471,"raw_title":13,"is_featured":14,"company":472,"raw_hiringOrganization_logo_url":13,"processed_city_gmaps":473,"processed_country_iso_code_gmaps":474,"processed_home_office":21,"processed_salary_min":174,"processed_salary_max":321,"processed_salary_currency":81,"processed_salary_source":25,"processed_working_hours":475,"processed_employment_types":28,"processed_it_skills":476,"processed_it_skills_labels":477,"processed_job_expertise_skills":480,"processed_job_expertise_skills_labels":481,"max_cpc":45,"actual_cpc":490},68113,"digital-payment-engagement-specialist-3801-uob-vietnam","Digital Payment Engagement 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Product & Payment Head","Ho","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role Functional responsibility for the management of Cards & Payments (CPP) is responsible for: Establishing market leadership position for Cards & Payments in Vietnam; Leading a team of individuals in product development, portfolio management and acquisition; Aligned with PFS Business Strategy in growing the Franchise and building a quality asset business. Building a bench strength with a strong succession pipeline for the leadership; Championing CPP’s Net Promoter Score & Employee Engagement Score; and Understand the organization of the Bank as a whole and contribute to achieving strategic objectives. Responsibility for the similar function\u002Funit across the unit group Uplift AML standards in CPP Job Responsibilities 1. Formulation and Implementation of Strategies Provide strategic direction for growing the business franchises. Lead the business leadership team in growing and managing the business in a risk-focused and sustainable manner, while developing customer-centric products and outcomes. Oversee the implementation of business plans to ensure achievement of strategic and operational goals. Set direction for managing the risks associated with the businesses. Control the risk profile and portfolio quality of the business segments. Ensure that sound and appropriate governance arrangements are put in place within the business segments. Lead the transformation of the business to accelerate digital adoption and ensure the business is future-proofed. 2. Approval Limits and\u002For Risk Limits Credit approval authority and limit as prescribed in the Group Credit Policy. Mandate or authority to approve operating expenses, projects and capital expenditure as prescribed in the Group Requisition, Procurement and Payment Policy. Authority to execute monetary instruments, sign agreement obligating the Bank for provision of services, as listed in the Authorized Signatures book. 3. Risk Appetite and Risk Management The Head, Cards & Payment, is a First Line role providing risk oversight over the organization and is responsible for the following: Setting direction for the management of risks associated with the Group, and operating within the approved risk appetite; Managing the risk profile and portfolio quality of the Group. Collaborating with Line 2 Functions and specialist functions to manage risks. Ensuring that sound and appropriate governance arrangements are put in place; Managing risks associated with Personal Financial Services including the following: - Operational Risk; - Conduct Risk; - Regulatory Risk; and - Reputational Risk. 4. Hiring and Supervision of Employees Lead and evaluate the CPP leadership team. Determine the accountabilities of subordinate Material Risk Personnel (MRP) and direct one-downs. Carry out appropriate supervision. Build a strong succession pipeline for the leadership team. Provide tone from the top with the emphasis that hiring, training and remuneration of staff would factor in the obligations to uphold a strong risk culture and proper conduct. Execute the approved performance management and remuneration framework. Ensure disciplinary actions are taken where necessary. Ensure responsible people are fit and proper, where applicable. 5. Others Accountable for the design, delivery and maintenance of country products offered to customers, including sales and transactions processing, post-sale handling and remediation of customers’ complaints in respect of these products. Job Requirements A strong background with more than 20 years of working experience with 10 years in senior management level in a banking\u002Ffinancial services organization industry and competitor products\u002Fservices Experience managing in a global and matrixed environment including managing cross-functional areas with direct and indirect reports (e.g. risk, finance, decision management, marketing, operations) Working knowledge of the different systems, theories, and practices relevant to a function as well as practical experience of multiple business cycles Strong collaboration, be able to consult bank-wide stakeholders and BSU management. Be able to identify practical and innovative solutions to improve the operations. In-depth knowledge of industry and competitor products\u002Fservices Qualification: - Bachelor’s degree\u002FUniversity degree or equivalent experience - Master’s degree preferred Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":641,"slug":642,"title":643,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":644},52206,"process-management-amp-customer-experience-manager-uob-vietnam","Process Management & Customer Experience Manager","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview role the Role This position requires a proactive and customer centric mindset one to strengthen customer experience and customer-facing processes across our retail banking products and channels. This role leads improvement initiatives by driving insights-based decision-making, enhancing end‑to‑end banking journeys, and ensuring consistent delivery of our service standards across branch, contact centre, digital, and back-office operations. The responsibilities include (not exhaustive) customer journeys mapping, uncovering, and analysing customer insights, coordinating across functions and supporting strategic CX initiatives that improve trust, transparency, and ease of banking for our customers. Research and Insights. Analyse and synthesise customer data and insights from multiple sources (e.g. NPS, complaints, service requests, feedback channels) to identify improvement opportunities across the customer journey. Translate insights into clear, actionable recommendations that drive tangible enhancements to customer experience. Identify trends, root causes, drivers of dissatisfaction, and emerging patterns to inform process, policy, and service improvements. Customer Excellence & Process Management. Conduct end-to-end mapping of key customer facing processes \u002F journeys to identify friction points, service gaps, and optimisation opportunities. Lead and support the design and implementation of improvements across customer journeys, operational processes, and service performance. Collaborate with cross-functional stakeholders across Group and Country to track progress, dependencies, and completion timelines identified initiatives. Perform quality reviews and audits of complaint samples in partnership with frontliners and set up a structured feedback loop to drive continuous service improvement. Performance Monitoring and Reporting Monitor the impact of CX initiatives through measurement frameworks (e.g. NPS, complaints, journey KPIs, etc.) and continuous feedback loops. Manage operational CX tasks, including to prepare monthly\u002F annual\u002F ad-hoc reports, process documentation, review customer script for frontline, and knowledge base updates (as assigned). Produce clear, concise, and insights-driven CX updates and materials for management reviews, governance forums, and senior stakeholders. Stakeholder and Team Collaboration: Facilitate regular meeting cadences, workshops, and working groups to gather insights and drive alignment on customer experience and service standards. Build strong, trusted working relationships across functions, influencing outcomes and driving alignment. Job Requirements Bachelor’s degree in Banking, Communications, or related field. 3-5 years in banking product and\u002For customer experience. Strong analytical skills, able to interpret data and translate insights into actions, and ability to manage multiple priorities independently. Strong communication skills in English and Vietnamese. Ability to effectively collaborate with own team and internal stakeholders to deliver the task outcomes. Creativity, initiative, and drive: an advocate for innovative thinking, cultural development, with a results mindset. Ability to adapt to change in a fast-paced environment. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":646,"slug":647,"title":648,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":650},68118,"quality-assurance-manager-contact-center-3801-uob-vietnam","Quality Assurance Manager - Contact Center","Ho Chi Minh (City Area)","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Overview of the Role The Service Manager is an intermediate management position responsible for providing full leadership and direction to a Customer Service team that perform customer service activities focusing on Quality Assurance. The overall objective is to evaluate and manage performance, ensuring each team meets quality standards and productivity expectations. The Service Manager is an intermediate management position responsible for providing full leadership and direction to Retail Customer Service Quality Assurance Team. Job Responsibilities • Reports to Quality Assurance & Control, Process Excellence Team Manager • Support Contact Center agent and management by implementing recommendations concerning changes, improvements, and enhancements • Review procedures on timely manner and recommend new work procedures and contribute to the development of new customer service techniques, models and plans • Apply knowledge of how business teams interact with others in accomplishing Customer Service goals and assist with identifying policy gaps and formulating policies • Develop and prepare reports and records relating to quality and risk control • Design and analyze moderately complex reports to satisfy management requirements • Write specifications for new report programs, spreadsheets and other devices to produce reports • Motivate and engage Officers to deliver quality customer service standards • Communicate performance and behavioral expectations to individual team members and provide ongoing feedback against performance goals. • Coach, train and develop team members to effectively align team capabilities with current and future business needs. • Communicate links between reward, performance and behaviors and drive team motivation through recognition and reward. • Identify individual talent and retain within the business by identifying career development opportunities and learning experiences. • Proactively manage manpower staffing and resources to minimize any adverse impact to the business and ensuring compliance with Citibank policies and procedures. • Evaluate team’s performance and make recommendations for pay increases, promotions, terminations, hiring etc. • Develop employees and their skill sets to expand each team’s capabilities and provide growth opportunities • Drive organizational change through innovation and process improvement, eliminating friction points for team • Achieve team performance excellence to ensure high quality and productivity • Recruit, hire and build a team of highly productive candidates through coaching, collaboration and motivation of staff • Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding UOB, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Job Requirements: • Bachelor's\u002FUniversity degree or equivalent experience • 3-5 years of relevant experience • Intermediate to senior level experience in a related role with commensurate people management experience • Call Center management experience, preferred • Proficient knowledge of basic bank products such as deposit accounts, credit cards, time deposits, preferred • Proficient project management skills • Effective written and verbal communication and presentation skills • Influencing and relationship management skills Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":652,"slug":653,"title":654,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":655},52218,"unsecured-lending-product-manager-uob-vietnam","Unsecured Lending Product Manager","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role The Unsecured Lending Product Manager is responsible for Vietnam unsecured lending product management strategies in coordination with the broader Product Management team to develop and execute overall product plan, drive innovation, collaborating with cross-functional teams to achieve sustainable unsecured lending business growth. Job Responsibilities Formulate business strategies in driving acquisition target by managing product development, marketing and sales channels performance. Conduct regular competitive analysis to review existing product features, policy, process and identify new areas for improvement. Implement product development from pricing, features design, product compliance to customer journey experience. Monitor and analyze unsecured lending performance and productivity for insights for business opportunities to maximize growth and profitability. Laise with relevant stakeholders to create product awareness and attract new signups. Develop, implement, track and analyze campaigns performance. Initiate\u002F lead\u002F play key role in digital, system enhancement, process optimization projects. Work effectively with internal units at both country and Group level. Ensure adherence to regulatory and compliance requirements. Responsible for any ad-hoc tasks assigned from time to time. Job Requirements Bachelor’s degree with minimum of 5 years’ experience in Retail Banking or consumer finance industry. Deep understanding of key business drivers, local consumer lending market, consumer credit behaviour, and competitive trends. Analytical and possess strategic thinking skills, leveraging on data for product roadmap formulation. Business acumen with ability to review alternate courses of action and comprehend trade off decisions. Good stakeholder management skills and able to collaborate and work well cross-functionally. Excellent communication & influencing skills to align diverse teams like Risk, Credit, Operations, Sales, Business Analytics, Marketing, Compliance, Legal and engineering under common business goals. Self-starter and has strong interpersonal skills. Strong presentation skills both written and oral. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":657,"slug":658,"title":659,"location":13,"raw_job_location_address_addressLocality":660,"raw_hiringOrganization_logo_url":13,"raw_description":661},68100,"avp-credit-analyst-3801-uob-vietnam","AVP, Credit Analyst","Ha Noi (City Area)","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Overivew of the Role Sales (Business Banking) is responsible for new business and revenue generation, supporting customers in finding products, solutions, and services that best meet their needs. Sets the direction and policies for sales activities and manages the execution of these plans. The Business Banking area is responsible for providing banking loan services and auxiliary products (e.g., letters of credit) to institutions with mid-range annual revenues. Covers activities related to providing banking loan products and advice to institutions ranging from small to mid-sized businesses, to the largest corporations. Includes major market middle market corporate banking, business banking, and corporate and transaction banking. Corporate & Commercial Banking covers activities related to providing banking loan products and advice to institutions ranging from small to mid-sized businesses, to the largest corporations. Includes major market middle market corporate banking, business banking, and corporate and transaction banking. Job Responsibilities Prepare credit application and recommendations for new loans, renewals and amendments (including but not limited to Credit Approval Summary, risk assessments financial rating, business & operation update, risk analysis, financial modelling, CIC checking, etc.) in accordance with bank’s policies for existing & new customers and obtain credit approval within expected timeline; Evaluate business models, competitive positioning and conduct market research\u002F market outlook to support for credit analysis\u002F assessment and client’s credit risk management; Monitoring existing clients’ performance and covenant compliance; Handle credit-related queries from stakeholders (credit, risk, audit, SBV, etc.); Assist Relationship Manager in financial spreading & rating, pricing calculation; Contribute to improve client’s RoRWA via facility structuring, security arrangement, etc.; Conduct periodic covenant compliance test, stress test, and periodic client performance monitoring if required; Work with RM and credit to identify clients with early warning signals for timely and necessary action; closely monitor those clients’ risk and report to the Group on monthly basis; Prepare periodic and ad-hoc reports to Head Office\u002FCompliance\u002F Loan Operation\u002F Client Fulfilment Service\u002F CIC. Job Requirements Bachelor’s degree in Economics, Business, Finance & Banking; Experience in Banking & Finance for at least 7 years; Credit assessment, analytics and problem-solving skills; Ability to work in a fast-paced, team-oriented environment; A strong writing & fluently speaking in English. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":663,"slug":664,"title":665,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":666},68103,"business-continuity-management-manager-3801-uob-vietnam","Business Continuity Management Manager","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Overview of the Role Reporting to the T&O Risk Governance Assurance (TOGA) Head, as the successful candidate, you will play a pivotal role in the business continuity and resilience program governance. Job Responsibilities Drive the development and implementation of business continuity guidelines and plans, processes and systems to effectively support the UOB Vietnam crisis management, business continuity & resilience program for all critical businesses, extending into key suppliers and service providers, as required by regulatory requirements. Establish a governance structure for strategic planning and execution of all Business Continuity and Resilience elements, including identification and assessment of risk and potential business disruption scenarios, tracking of mitigation actions, maintenance of strategic plans, and monitoring of overall program health, in compliance with policy, standards, and procedures. He\u002FShe will collaborate with various stakeholders (including Corporate Security, Human Resources, Strategic Communications, Technology, BU\u002FSUs, country leadership teams and critical third-party service providers) to ensure the company's readiness & preparedness, and that the Bank's business continuity management programs, processes and responses are robust and resilient, in the event of any disruptions to critical business operations. Provide governance secretariat support to the BCM Committee working group and the BCM crisis management taskforce, to ensure timely escalation and updates of crisis and BCM programs, and support decision making by senior management to assure business continuity is maintained for the bank franchise. Lead the facilitation and coordination with Recovery Director, respective Critical Business Managers and Business and Support Units' (BU\u002FSUs), Business Continuity Management (BCM) Coordinators in preparation for annual BCM attestation to UOB Vietnam Management. Engage BU\u002FSUs in managing internal and external thematic audits, covering all BUs and SUs and own the results of the thematic BCM audits. Job Requirements The suitable candidates are expected to have following background, experience, skills: University degree (BA) with 5 - 8 years of working experience with at least 2 years in senior role. Proven and relevant experience in crisis management and business continuity planning in a financial services institution is required. Emergency, Crisis Management, Business Continuity, Disaster Recovery, or Project Management Certification is an advantage. Excellent in coordination, communication, presentation, and facilitation skills. Works effectively with diverse departmental groups and possesses strong influencing skills. Experience in developing and efficiently conducting cross-functional strategic initiatives. Experience leading projects and programs. Experience facilitating risk assessments, and with risk management frameworks, processes, and tools. Experience delivering emergency, crisis, or risk management training. Experience leading incident response and capturing intel. Self-directed, self-motivated with the ability to take ownership for business unit goals, he\u002Fshe should make sound decisions in a timely manner, use good judgment and keep initiatives moving. Possess strong verbal and written communications skills and with effective presentation skills. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":668,"slug":669,"title":670,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":671},68105,"business-risk-amp-control-fraud-advisory-amp-governance-lead-3801-uob-vietnam","Business Risk & Control Fraud Advisory & Governance Lead","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role Business Risk & Control Management Team Lead\u002FManager is a professional role, supporting Personal Financial Services in managing and mitigating operational risks and control as a Frist Line of Defense function. Applies in-depth disciplinary knowledge, contributing the development of new techniques and the improvement of processes and workflow for Personal Financial Services. Integrates subject matter and industry expertise within a defined area [AML Operations\u002F AML Advisory and Governance\u002F Financial and Conduct\u002FNon-Financial Risk\u002F Fraud Advisory and Governance]. Requires in-depth understanding od how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues within substantial potential impact, where development of an approach\u002Ftaking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Job Responsibilities Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal\u002Fformal leadership role within teams. Participates from inception through implementation, in cross-functional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key\u002Fcomplex risk levels. Utilizes Issue Management processes and project management methodology from the initiation, planning, control requirements, execution and closing phases of each issue; end results may include improved productivity, technology, processes, cost savings, and controls. Supports business areas of the business from an issue\u002Fproject perspective, regular engagement with Senior Business Level Officers, Legal, Risk, and Compliance regarding to complex matters. Initiates and develops relationships with others throughout the business unit and the bank in order to identify and understand business needs. Interprets and analyse patterns and present data findings to stakeholders to help support decision making. Ensure effective governance around the DMT process\u002Frelevant designed control for PFS. Supports Business Units on gap analysis, assessment of legal and regulatory requirements with Legal and Compliance stakeholders, and in the development of local procedures to meet group policy requirements. Supports on reviews and audits on risk and control consultation and review of response to audit findings. Has the ability to operate with a limited level of direct supervision and to exercise independence of judgement and autonomy Identifies improvement area and training gaps and provide guidance on risk and control concepts, processes, and tools. Develops talent and build competence among teams and ensure adequate back-ups to meet datelines for work deliverables. Ensures a culture of accountability, integrity and respect. Promptly escalate issues regarding, but not limited to, people, processes, and products and resolve in a timely fashion. Job Requirements Minimum 08 years in the Financial Services industry, and minimum 05 years in Control Management-related role, preferably with experience in PFS services and transaction services Strong understanding of PFS processes and products Ability to gain buy-in among stakeholders for initiatives, changes, and implementation. present a compelling case for ideas and initiatives through listening and articulating a convincing point of view Experience in creating and implementing processes that result in improved business risk & control performance Up-to-date understanding of key risk and control concepts, tools and trends relating to risk identification, rating and prioritization, mitigation, and reporting Proven people and team management skills Risk-based thinking and analytical mindset Self-starter who can work independently Ability to multi-task and management concurrent projects and deliverables Proficient in the use of basic Microsoft applications (Word, Excel, PowerPoint) Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":673,"slug":674,"title":675,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":676},68107,"business-risk-amp-control-senior-officer-3801-uob-vietnam","Business Risk & Control Senior Officer","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role Compliance and Controls - Business Unit Controls is responsible for the design and maintenance of the firm’s oversight and control frameworks. The Business Unit Controls focus specializes in delivery of the firm’s end-to-end controls framework within particular lines of business. Liaises with Compliance and Risk departments to ensure a seamless integration of the controls framework. Control Functions cover activities related to functions such as legal, compliance and anti-money laundering, audit, and risk management. Job Responsibilities Identifies, evaluates, and manages potential risks arising from the definition of business strategy, development of new products and services, changes in regulations or internal policies, or from business-led changes. Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks. Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. Facilities and ensures Issue Management Quality Standards are met for issues documented. Manages and drives the incident management process from Start to Finish Leverage communication and influencing skills to guide issue and corrective action plan owners and issue managers during times of distress during the issue management process. Keeps abreast of the organization’s operational processes and best practices for business strategy. Builds partnerships with supported Line of Businesses Operations leaders, process owners, client experience leaders, control leaders, and Training, so that efforts are aligned with strategy and department efforts, regular two-way communication exists, downstream impacts are considered, and business solutions are optimized. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Ensure the development and execution of fraud risk management strategies, providing expert guidance on fraud prevention, detection, and response across business units. Design and maintain effective control frameworks, conduct fraud risk assessments, fraud risks assurance and ensure governance standards are met. This position plays important role in driving risk and fraud awareness, regulatory compliance, and continuous improvement, while fostering a strong risk culture and operational resilience. Job Requirements Bachelor’s\u002FUniversity degree or equivalent experience. 3-5 years of relevant experience Experience in data analysis and problem solving with acute attention to detail. Demonstrated organizational and follow-up skills; ability to multi-task and maintain composure in a high-volume environment. Excellent customer service skills, time management skills, effective communication skills (written and verbal) and proven analytical\u002Fproblem solving abilities. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":678,"slug":679,"title":680,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":681},68108,"cmb-relationship-manager-3801-uob-vietnam","CMB Relationship Manager","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Overview of the Role • Development and management of borrowing account portfolio to franchise the bank services and maximize the bank income from the portfolio. • Growing existing clients’ wallet share through cross selling full range of products and services, including cash management services, treasury services as well as new digital banking solutions leveraging UOB’s expertise. • Management and assessment of creditworthiness, account conduct and business opportunities of borrowing accounts inclusive of annual\u002F periodic credit review for existing borrowing accounts. • Co-ordination with product partners, internal operations team and business support units to provide the good banking service and product solutions to borrowing customers and to ensure the bank interest. Job Responsibilities • Develop the new borrowing accounts and enhance the relationship with existing borrowing accounts. Arrange the regular site visits and meetings to clients including the prospects to explore the possible business opportunities and to build up the pipeline deals for marketing purpose. Work closely with Business Units in other countries to take care of the Group borrowing accounts, which are operating in Vietnam and requiring the banking service with the bank. • Work with Credit Analysis to provide the comments and evaluation on the credit cases including the annual\u002F periodic credit review cases. Gather information and provide justification for any questions and clarifications from Management and\u002For Credit Approver in relation to the credit case submission. • Build up the account strategy for borrowing accounts to increase the bank’s wallet share and continuously monitor the account conduct and creditworthiness of the borrowing accounts. • Act as the key contact and account owner and work with relevant internal teams such as Client Fulfilment Service, Operation Units, Customer Service to serve daily transactions of borrowing accounts. • Identify customers’ banking requirements from an end-to-end perspective and co-ordinate solutions with inputs from Product Partners, Global Relationship Managers and SSG. • Maintain strong oversight of portfolio with clear monitoring of risk events. • Other duties to be assigned by Business Head from time to time. Job Requirements • Bachelor’s degree in Economics, Business, Finance & Banking • Experience in Corporate and Commercial Banking for at least 10 years for Relationship Manager position. • Requires credit assessment, analytics and problem-solving skills. • Ability to work in a fast-paced, team-oriented environment. • Fluent English communicator in speaking & writing. • Outgoing and ability to build rapport with clients. • A self-starter who has displayed a track record of being able to work independently in client acquisition and has a keen mind to learn new solutions. • Ability to work in a team with team members from across geographies. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":683,"slug":684,"title":685,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":686},68111,"contact-center-fulfillment-senior-officer-3801-uob-vietnam","Contact Center Fulfillment Senior Officer","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Job Responsibilities • To handle customer complaints, and solve the problem with prompt, accurate and courteous reply. ▪ Completely and accurately record all client issue and resolution details for appropriate senior level awareness ▪ To be a voice of customer and act as point of escalation for team concerns \u002F client complaints issues to be fed back by related stakeholders ▪ Escalate all critical customer impacting issues to Team Leader and management as required ▪ Monitor, track and analyze complaints, make recommendations on trends and work with cross functional parties for improvements that will reduce volume and pattern of complaints and improve quality of service ▪ Proactively identify problems that may arise for client’s accounts and interface with Operations and Technology to propose solutions ▪ To meet the indicators and standards of Complaint Management set by management. ▪ Be able to perform formal letter sending out to customer’s requests following standard template. ▪ Provide information on services offered by the bank to enhance customer relationships. ▪ Provide professional, friendly, and high-quality customer service for each point of contact with the customer. ▪ Identify and respond to customer needs accordingly. ▪ Able to consistently communicate in a positive and enthusiastic manner, while handling customer complaints in an assertive manner. ▪ Provide optimum service to all customers by answering inquiries and resolving complaints effectively with the aim of projecting a professional image. ▪ Ensure effective and timely follow-up as promised to customers. ▪ Flexible to the changes of work at any time if the management needs. ▪ Other tasks assigned by the supervisor and the management. Job Requirements ▪ Excellent interpersonal and communication skills with good command of written and spoken English. ▪ Strong in customer service skills. A team player with commitment and initiative, service oriented, able to work under pressure, matured, motivated, meticulous, and analytical and able to multi-task. ▪ Good understanding of UOBV customers, product, and services. ▪ Working knowledge of specialized products, systems, and services. ▪ Knowledge of Internet, Microsoft Office including email, MS Excel, MS Word, and fax. ▪ High level of listening and comprehension skills. Able to probe for required information from customer ▪ Assertive and able to manage in situations where there may be limited information. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":688,"slug":689,"title":690,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":691},68112,"direct-sales-team-leader-3801-uob-vietnam","Direct Sales Team Leader","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Job Responsibilities: The Direct Sales Team Leader provides full leadership and supervisory responsibility. Provides operational\u002Fservice leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Excellent communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function\u002Fjob family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities. Responsible to manage & lead corporate solution team to book tradition roadshows to support direct sales team to acquire business Guide team to focus on e-deployments to generate leads for both telesales & direct sales channels Provide expert business assistance and insight to drive sales, improve processes and production. Liaise with sales team and branch product team to increase communication and help support business objectives Possess specialized skill set knowledge to anticipate potential issues\u002Fareas of concern before rolling out new programs, initiatives and\u002For promotions Key contributor in providing valuable insight and direction for key support initiatives based on previous management and selling roles Determine product knowledge gaps and best practices to be used in order to provide additional training. Advise and train new staff to make sure corporate solution officer have full knowledge & skills within origination systems. Work closely with On Boarding and Training teams to enhance curriculum as needed for Sales Staff Review new sales\u002Fpolicy\u002Fcredit changes to provide suggestions on communication verbiage to the field Provide expert assistance on pipeline management, origination input, and best practices Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Job Requirements: Bachelors\u002FUniversity degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. 5-8 years’ experience in sales, training or support preferred Strong communication skills & presentation skills Ability to analyze data and identify trends in order to come up with ideas to help increase specific performance indicators and results. Must also be extremely proficient in all Microsoft programs, specifically Word, Powerpoint and Excel. A proven success record in selling and\u002For leading others. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":469,"slug":470,"title":471,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":693},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role The Digital Engagement Senior Officer is responsible for driving customer growth through data-driven insights, customer behaviour analysis and campaign optimization. This role transforms customer and business data into actionable insights, identifies growth opportunities across the customer lifecycle and partners with cross-functional teams to deliver initiatives that improve Digital Engagement KPIs. Job Responsibilities 1\u002F Customer & Growth Analytics Analyse customer behaviour, engagement trends and digital performance to identify growth opportunities and business insights. Translate complex data into actionable recommendations that improve customer engagement, digital adoption and business performance. Identify customer segments, behavioural patterns and engagement gaps to support business decision-making. Develop hypotheses based on customer insights and validate recommendations through campaign and business performance. 2\u002F Growth Strategy & Campaign Optimization Recommend data-driven engagement initiatives to improve customer acquisition, activation, engagement and retention. Partner with campaign owners to optimize targeting, segmentation and customer communication strategies. Monitor campaign effectiveness and recommend optimization opportunities based on customer response and business outcomes.e Continuously test, measure and refine engagement initiatives to maximize growth performance. 3\u002F Business Performance & Insight Monitor Digital Engagement KPIs and proactively identify performance gaps, emerging trends and growth opportunities. Prepare business performance analysis, management reporting and insight presentations for stakeholders. Support strategic planning by providing customer and business insights that influence growth initiatives. 4\u002F Cross-functional Collaboration Partner with Product, Platform, Data and Marketing teams to develop customer-centric engagement initiatives. Work closely with stakeholders to translate business objectives into measurable customer engagement strategies. Support implementation of new digital capabilities by providing customer and performance insights. 5\u002F Continuous Improvement Drive a culture of data-driven decision making within the Digital Engagement function. Recommend new analytical approaches, performance frameworks and measurement methodologies to improve business outcomes. Continuously enhance customer journey understanding and identify opportunities to improve the digital customer experience. Bachelor’s Degree in Business Administration, Economics, Marketing, Finance, Statistics, Data Analytics or related disciplines. Experience 3–5 years of experience in Digital Banking, CRM, Growth Marketing, Customer Analytics, Business Analytics or Digital Marketing. Proven experience analysing customer behaviour and translating insights into business recommendations. Experience supporting customer engagement, lifecycle management or growth initiatives. Experience working with dashboards, campaign analytics and performance reporting. Skills & Competencies Required Strong analytical thinking with the ability to identify business opportunities from customer data. Ability to translate data into actionable business recommendations. Strong commercial awareness and growth mindset. Excellent problem-solving and critical thinking skills. Strong presentation and data storytelling capability. Effective stakeholder management and communication skills. Advanced Microsoft Excel and PowerPoint skills. Preferred Experience with Digital Banking, Mobile Banking or Customer Engagement platforms. Knowledge of customer segmentation, behavioural analytics and CRM. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":695,"slug":696,"title":697,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":698},68114,"customer-service-contact-center-officer-3801-uob-vietnam","Customer Service Contact Center Officer","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Job Responsibility: Reports to the Team Leader \u002F Supervisor Attend to inbound and outbound telephone calls\u002Fcontacts\u002Fcorrespondence in accordance with standard operating procedures. Provide information on services offered by the bank to enhance customer relationships. Identify and maximize sales opportunities, where applicable, to all customers. Provide professional, friendly, and high-quality customer service & sales for each point of contact with the customer. Identify and respond to customer needs accordingly. Manage challenging customers professionally and provide after sales service, where applicable. Able to consistently communicate in a positive and enthusiastic manner, while handling customer complaints in an assertive manner. Use call\u002Fcontact control techniques to provide efficient, high-quality interactions with customers. Maintain detailed records of client interaction to improve quality of information available. To provide optimum service to all customers by answering inquiries and resolving complaints effectively with the aim of projecting a professional image Update and perform on-line maintenance on system terminals as per customers’ requests Ensure effective and timely follow-up as promised to customers Process financial entries and adjustment on customers’ accounts if necessary Job Requirements: Holds at least Bachelor's Degree in any field. At least of 2 years of experience in Customer Service related role. Be able to work in shifts Previous experience in a call center would be an added advantage. Should have excellent interpersonal and communication skills with good command of written and spoken Vietnamese and English. Strong in customer service skills. A team player with commitment and initiative, service oriented, able to work under pressure, matured, motivated, meticulous, and analytical and able to multi-task. Good understanding of the bank’s customers, product, and services. Working knowledge of specialized products, systems, and services. Knowledge of Internet, Microsoft Office including email, MS Excel, MS Word, and fax. High level of listening and comprehension skills. Able to probe for required information from customer. Assertive and able to manage in situations where there may be limited information We are recruiting permanent position for both of Officer, Senior Officer levels, subjected to the interview assessment(s). Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":700,"slug":701,"title":702,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":703},68115,"sales-support-senior-officer-3801-uob-vietnam","Sales Support Senior Officer","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role Sales Support (Retail) is responsible for administrative and sales support of one or more salespeople. Activities include processing and confirming customer transactions, while maintaining accounts, research lists, and compiling statistical information. Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas. The Sales function is responsible for new business and revenue generation, supporting customers in finding products, solutions, and services that best meet their needs. Sets the direction and policies for sales activities and manages the execution of these plans. Job Responsibilities Assist multiple production support functions and aid partners in fulfilling sales requirements; design and implement process improvements Perform card and loan application checking to ensure compliance, completeness and accuracy of the documents. Monitor controls based on regulatory and reporting requirementsAid in the customer service process to ensure satisfactory customer service Delivery and administration of access media and sales tools and assist in the overflow of digital self-service media Review and provide training material to sales and operations Support new products, promotions, and projects defined by the business Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding organization, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Job Requirements Strong English communication skills and experience working with Group IT teams; hands-on experience in handling system-related issues (EWF, PLCE). Minimum 3–4 years of experience in the finance industry, preferably in unsecured lending, with strong stakeholder management and communication skills. Team leadership experience is preferred to manage the Scanning Team in the future. Proficient in Microsoft Office applications to support daily operational and reporting tasks. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":705,"slug":706,"title":707,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":708},68117,"wealth-banking-relationship-manager-3801-uob-vietnam","Wealth Banking Relationship Manager","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Job Responsibilities Understand the client requirement, ensure superior service and provide regular updates to the client on financial markets developments and on clients’ portfolios. Active acquisition of Bank’s existing clients and manage all aspects of client relationship, corporate\u002Finstitutional clients and maintain long-term relationships. Provide comprehensive add-value financial service using resources and expertise of the Company platforms, products, services and networks, mainly focus on Wealth Products including Bancassurance, Unit Trust, Upgrade Customer to Privilege portfolio, Assisting on international transfers and winning fund. Conducting financial mapping of clients to analyse key parameters including risk profile, asset allocation, investment horizon and liquidity needs. Work together with internal asset management team to develop discretionary account business, cross-border business and new product research & development. Job Requirements BA Degree and above. Knowledge and understanding of general banking procedures. Strong communication and negotiation skills. Minimum 04 years’ experience as a relationship manager, senior Teller, senior customer services staff in Branches distributions. Experience in handling Deposit \u002F Liability Products\u002F Insurances. Fluent in English\u002F Mandarin\u002F Cantonese speaking. Proven track record on investment sales\u002F fund distribution. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":710,"slug":711,"title":712,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":713},68119,"trade-operations-manager-3801-uob-vietnam","Trade Operations Manager","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Overview of the Role Process all daily trade transactions accurately with regulations of State Bank of Viet Nam as well as International Practices. Ensure that all tasks are completed in accordance with the operational procedures, key control standards, Group Policies and regulatory requirements and international practices Ensure that all tasks are completed accurately and within the stipulated turnaround time Update and report data related to Trade finance as required Positively and substantially perform delegated responsibilities to ensure high quality service, maintain partnerships with staff and customers for all products and services. Implement instructions from Operations Manager and General Manager in order to develop and maintain highest achievable standard of trade finance. Taking part in the process for management of customer relationship improvement by giving customer’s feedback to managers and related relationship managers to work out service approach Carry out accurate and fast investigations to ensure the objectives are met for both service and operations in accordance with service standards. Job Responsibilities Reviewing to ensure physical documents (from trade staff) are compliant, verifying customer’s signatures and stamp, check calculated fees, check sanctioned screening, check with Credit condition, … then approve transaction on system. All trade products as below: 1.1 Export LC\u002Famendment advising 1.2 Export Bill under LC\u002F Collection 1.3 Import LC issuance\u002Famendment 1.4 Import Bill under LC\u002FCollection 1.5 Guarantee and SBLC 1.6 Trade Loan (Open Account and FSCM) 2. Other Responsibility 2.1 Controlling inward and outward transaction\u002F Reconciliation at day end 2.2 Perform service quality functions to assist managers in improving working efficiency and quality via records and reports. 2.3 Update, know thoroughly and sound apply regulations, it is related to local\u002Finternational settlement. 2.4 Consulting customers on all products related matters. 2.5 Controlling customer’s credit line on transactional basic. 2.6 Assist operations staff in their queries about acknowledge as well as solving problems 2.7 Assist in attending to customers in their queries and complaints 2.8 Assist in investigating processing errors 2.9 Assist in branch administrative duties and other adhoc & miscellaneous activities as assigned by the Line Manager 2.10 Back up other officers on lunch\u002Fleave \u002Ftraining 2.11 Participate in Business Continuity Plan\u002F Systems testing whenever required 2.13 Fully understand and strictly comply with Group policies, work procedures and local regulatory requirements 3. Money Laundering Prevention 3.1 Fully understand and strictly comply with money laundering prevention requirements. 3.2 Undertake training on AML at least once every 12 months 3.3 Follow money laundering prevention reporting procedures and report to AML officer should there be any money laundering related issues Job Requirements Graduated from Foreign Trade University or University of Economic- Foreign Trade dept is preferred. 5 - 7 years of experience is required. Experience in Trade Loan (Open Account and FSCM) is preferred. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":149,"slug":150,"title":151,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":715},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Overview of the Role Ensuring that all KYC activities comply with regulatory requirements covering non-individual customers, including those related to AML\u002FCFT\u002FCPF\u002FSanctions. Review \u002F check CDD documents of “High Risk”, “Moderate Risk” customers. Ensuring that all KYC activities comply with regulatory requirements covering non-individual customers, including those related to AML\u002FCFT\u002FCPF\u002FSanctions. Ensure accurate risk ranking, Next Review Date (NRD) and CDD details, are updated in Detica before closure of OGR alerts Completing all other tasks of AFC Ops assigned by line manager Job Responsibilities To liaise with client and RM on requisite documentation for account ongoing review and to perform KYC as well as to enable CDD review to resolve documentation updating like legal documents. To prepare KYC Checklist and CDD review by identifying and verifying the client’s identity and related parties, and performing name screening, to check for any adverse news and AML risk assessment as appropriate Perform periodical evaluation of clients and coordinate the collection and\u002For compilation of data between RMs and local compliance according to established policies and procedures Perform periodic KYC review which ensures the adequacy of client identification information obtained, including the beneficial owners, and that the information is kept up to date. Maintain accurate records of client information and documentation. Ensure compliance of all internal\u002F regulatory policies and regulations. Other task assigned by Line Manager Job Requirements Mandatory: Bachelor degree in banking, finance or equivalent in related fields Experience in KYC CDD AML for at least [1-3] years Proficient in MS office – Excel, Word, Power-point Strong communication and interpersonal skills Ability to multi-task, Proactive work under limited supervision and good team player. Good written & verbal business communication skills (writing and speaking) in English Additional Requirements Develop (Competency), Engage (Competency), Execute (Competency), Strategise (Competency) Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":100,"slug":101,"title":102,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":717},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Overview of the Role Ensuring that all KYC activities comply with regulatory requirements covering non-individual customers, including those related to AML\u002FCFT\u002FCPF\u002FSanctions. Completing all other tasks of AFC Ops assigned by manager. Job Responsibilities Liaise with clients and Relationship Managers to obtain the required documentation for account opening, perform KYC, and facilitate Customer Due Diligence (CDD) reviews. Prepare the KYC checklist and conduct the CDD review by identifying and verifying the client’s identity and related parties, performing name screening, and assessing adverse news and AML risks as appropriate. Conduct periodic evaluations of clients and coordinate the collection and compilation of relevant data between Relationship Managers and local compliance teams, in accordance with established policies and procedures. Provide business advisory support to local compliance on matters related to AML, CTF, sanctions, and escalations. Maintain accurate records of client information and documentation. Other task assigned by Line Manager Job Requirements Mandatory: Bachelor degree in banking, finance or equivalent in related fields Min. 3 years working experience in KYC\u002FCDD Proficient in MS office – Excel, Word, PowerPoint Strong communication and interpersonal skills Proactive and good team player Able to work in a fast-paced environment Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":191,"slug":192,"title":193,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":719},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About the Department The Channels & Digitalization function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers. Job Responsibilities Ensure the services delivered to the customers are efficient and courteous I. Operation: Ensure the effectiveness of branch operations & risk control Ensure positive public perception of the Bank by extending a courteous greeting and welcome to customers and visitors by providing accurate and timely customer service Prepares accounting registration of daily activities of the department Receive cash (FCY \u002F VND) deposit by customers; perform cash withdrawal transactions from customer account Ensure that the Source of Funds with the relevant threshold amounts is properly obtained from customers on cash transaction Selling and buying of FCY in cash to\u002Ffrom customers Perform end of day procedure. Reconcile cash account daily Perform compliance checking including but not limited to sanction screen, public figure checking, and local FX control regulation that applicable to products\u002Fservices Handle customer inquiries, refer leads\u002F queries to appropriate distribution channels, attend to and resolve quickly Perform maintenance functions (under Maker role only) such as change of address, telephone number, email address, passport number, account related requests, block status placement & uplift and account closure II. Service standardization at highest level Service standard and quality upheld in the highest level Ensuring max level of customer experience and satisfaction at branch by achieving the Branch NPS Ensuring customer feedback is handled with care and efficient III. Growth - Business collaborations Engage & explore customer needs to achieve the assigned sales collaboration's goal. IV. Others Support team member to fulfill daily tasks with no pending\u002Foverdue items Assume responsibilities of registered key \u002F combination holder. Scan and index SAO\u002FMaintenance application to Core system Perform branch internal report such as QMS, branch operation transaction volume,… Other tasks\u002Fproject assigned by BOM from time to time Job Requirements Meticulous with aptitude for numbers Efficient, organized with good analytical skills Customer service oriented with good communication and problem-solving skills Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":73,"slug":74,"title":75,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":721},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role Join the Cards team to drive card usage and customer engagement through strategic merchant partnerships, attractive cardholder offers, and targeted spending campaigns. Job Responsibilities Develop and manage merchant partnerships across dining, retail, travel, lifestyle, and e-commerce. Negotiate exclusive offers and merchant offer for cardholders. Plan and execute campaigns to drive card activation, spending, and engagement. Collaborate with cross-functional teams to ensure effective campaign delivery. Monitor campaign performance and spending trends to optimize results. Prepare business proposals, reports, and presentations. Manage merchant relationships, agreements, and campaign execution. Identify market trends, partnership opportunities, and potential risks. Support portfolio growth initiatives aligned with business objectives. Job Requirements Bachelor's degree in Business, Marketing, Finance, Economics, or related field. 2-4 years of experience in card portfolio management, merchant partnerships, business development, or marketing within banking\u002Ffinancial services. Strong negotiation, relationship management, and stakeholder management skills. Good understanding of card products, loyalty programs, and merchant-funded promotions. Strong analytical, communication, and presentation skills. Proficient in Excel and PowerPoint. Ability to manage multiple projects in a fast-paced environment. Knowledge of card payments, merchant acquiring, or retail banking is a plus. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":410,"slug":411,"title":412,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":723},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Job Responsibilities The Cash Management Sales role focuses on executing & delivering cash management sales strategies targeting the Corporates & NBFI customers. Performing the role of a Sales Originator, you will take a lead role to: Identify potential and targeted Customers (working with RMs, SSG and Regional Cash Management Sales covering the Customer Corporate HQs). Provide advisory\u002Fsolutions to Potential Corporate Customers on how UOB can support and be their cash management bank provider in the regional countries according to their regional requirements. Potential regional solutions could include: Providing in-country cash management solutions to meet Corporate’s operating requirements in country, and\u002For Overlaying with regional propositions (e.g. providing regional visibility and\u002For control to HQ, enhancing efficiencies and controls with Shared Services Centres, regional\u002Fglobal liquidity management solution, etc.). Formulate cash management solutions according to UOB’s strength and capabilities (working closely with cash management product managers, and\u002For regional cash management sales managers at the group level in UOB HQ). Clearly articulate UOB’s solutions and strengths to senior management & decision makers of the Potential Corporate Customers. Meet\u002Fexceed revenue targets and key performance indicators assigned to you (comprising of: open & mandated pipelines, portfolio growth, incremental balances and transaction volumes from new deals, Customer calling, initiatives). You will need to have and apply up-to-date industry\u002Fmarket knowledge of ‘best-in-class’ liquidity, treasury and finance operations techniques that will support our corporate customers as they grow geographically outside of their home-country. You will maintain close relationship with existing and target customers and develop a deep understanding of the customers’ business and banking requirements. You will collaborate with Relationship Managers\u002FSector Solution\u002FCash Management Sales with respect to sales related activities such as joint sales call, account planning\u002Fwallet sizing and sales planning. To drive the Cash Management Sales agenda with respect to delivering solutions to our target Corporate\u002FNBFI clients which are headquartered in [country]. To formulate and execute Cash Management strategies, with guidance from Country Head of Cash Sales Identify potential and targeted Customers (working with RMs and Regional Cash Management Sales covering the Customer Corporate HQs). To formulate and articulate cash management solutions to Potential Corporate Customers. To own the end-to-end cash management sales process from opportunity identification, designing and positioning the solutions to clients, winning the sales mandate, documentation and implementation of the deal. To take the lead in responding to all Requests for Information (RFIs) \u002F Requests for Proposals (RFPs) for Cash Management services. In this respect you will coordinate with all key internal stakeholders in formulating responses \u002F designing solutions that are both critical and\u002For pertinent to the RFIs and RFPs. To lead deal origination and collaborate with Relationship Managers\u002FCash Management Product Managers by providing product advisory, designing of solutions and winning cash management mandates\u002Fdeals To achieve or exceed revenue, operating contribution targets and key performance indicator targets. To participate actively in pipeline reviews with the objective of tracking sales activities, provide deals status updates, escalating issues, sharing successes (with objective of replication of success) and lessons learnt. To collaborate closely with Relationship Managers on joint sales call, account planning\u002F wallet sizing, sales strategy\u002Fplan. To actively participate and support marketing & branding activities such as product forums, client events and Media Publication Awards especially with respect to winning awards. To ensure that you adhere to compliance and regulatory policies \u002F guidelines and Our Bank’s Organizational and Human Resources Policies \u002F guidelines. To professionally complete ad-hoc assignments and tasks assigned by your immediate superior and\u002For by the GTB Management Team. Job Requirements Holder of a University Degree from a recognized University More than 5 years of transaction banking experience in sales and\u002For product management position focusing on Cash Management. Experience in regional cash management solutions is preferred. Conversant in cash management and liquidity management solutions, both at the domestic and regional level. Good working knowledge of cash management practices in the region, and ability to articulate value propositions from a working capital perspective. Possess working knowledge of electronic banking delivery, Host-to-Host solutions, ERP, Treasury Management Systems and SWIFT. Good understanding of BASEL III regulations and implications on liquidity and transaction banking solutions. Good interpersonal and communication skills, with strong negotiation and problem-solving skills Excellent command of written and spoken English and possession of good presentation skills. Must be highly motivated and possess good initiative. Must be a good team player with strong collaborative skills. Regional travelling is expected. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":121,"slug":122,"title":123,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":725},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About the Department The Channels & Digitalization function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers. Job Responsibilities · Process end-to-end account opening applications for individual customers through off-premises channels. · Perform quality reviews of customer applications submitted via digital onboarding platforms. · Conduct customer name screening and related verification checks on relevant systems. · Capture and maintain customer information accurately within the core banking system. · Handle account maintenance requests and support administrative updates from internal stakeholders. · Prepare account opening documentation, account kits, and coordinate customer handover activities. · Ensure proper execution of document stamping, scanning, archiving, and records management requirements. · Maintain accurate filing and safekeeping of customer documentation in accordance with record retention standards. · Support account lifecycle management activities, including closure of prospect accounts and zero-balance accounts where required. · Ensure all operational activities are completed in compliance with internal procedures, regulatory requirements, and service quality standards. Job Requirements · Good communication and interpersonal skills · Self-motivated, team player with the ability to work independently under tight timelines · Performance driven by scorecard Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":335,"slug":336,"title":337,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":727},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Overview of the Roie The FSCM Program Manager will focus in driving FSCM revenues via new Spokes onboarding under existing and new FSCM programs and drive FSCM assets utilization from existing and new Spokes Job Responsibilities Actual FSCM Portfolio Growth: FSCM Revenue (Trade NII + Trade Fee only, calculated on annual basis, measured on YTD vs Target) (Both Domestic Originated & Inbound Income from accounts assigned to Trade Sales as primary Product Owner) Actual Portfolio Growth: Average Trade Funded Assets (Average Trade Funded Balances only, calculated on annual basis, measured on YTD vs Target) (Both Domestic Originated & Inbound facilities with Funded Assets booked against accounts assigned to Trade Sales as primary Product Owner) Actual Program Spokes Onboarding Rate (%: Number of Spokes onboarded measured against total Spokes from Anchor per program (YTD vs Target) Actual Program Limit Utilisation Rate (FUR% of Program Outstanding against Implemented Program Limit (YTD vs Target) New\u002FIncremental Spokes Onboarded from Existing Anchor Programs (% Spoke population growth from new Spokes added post Program Go Live (YTD vs Target) New\u002FIncremental Programs Implemented: Program Limit Implemented (Trade NII + Trade Fees only for Won Deals, calculated on annual basis, measured on YTD vs Target) (Both Domestic Originated & Inbound Deals where Trade Sales is the Product Owner) FSCM Won Deals (Threshold criteria) (Count: Won Deals, on YTD vs B2024 Target) (Both Domestic Originated & Inbound Deals where Trade Sales is the Product Owner in CRM) Total meaningful Anchor Program Reviews (Count of FSCM Program Review with Anchor (YTD vs Target) Work closely with FSCM Hunter (Originator) during Sales process to close mandates Keep strong relationship and engagement with the Anchor to penetrate Spokes list and qualify Spokes profile to improve conversion rates Pitching the solutions and benefits to Spokes Originating pipelines and generating deals, managing deals via CRM system Job Requirements Mandatory: Holder of a University Degree from a recognized University 5+ years of transaction banking experience in sales and\u002For product management position focusing on Trade\u002FSupply Chain. Experience in Supply Chain is preferrable Conversant in Trade and Supply Chain management solutions, both at the domestic and regional level. Good working knowledge of international Trade practices, and ability to articulate value propositions from a working capital perspective. Possess working knowledge of electronic banking delivery, Host-to-Host solutions, ERP, Treasury Management Systems and SWIFT. Good understanding of BASEL III regulations and implications on liquidity and transaction banking solutions. Good interpersonal and communication skills, with strong negotiation and problem solving skills Excellent command of written and spoken English and possession of good presentation skills. Must be highly motivated and possess good initiative. Must be a good team player with strong collaborative skills. Regional travelling is expected. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":168,"slug":169,"title":170,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":729},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role The Process Management Lead is responsible for leading and delivering end‑to‑end process reengineering initiatives across retail banking units. The role ensures that all processes are customer‑centric, efficient, compliant, and scalable, while supporting service excellence and long‑term operational transformation. This position works in close partnership with Service Assurance Lead to strengthen operational governance and performance. Job Responsibilities: End-to-End Process Reengineering Own and lead end‑to‑end process reengineering across retail banking, covering both customer‑facing and back‑office processes (e.g., CASA, lending, cards, digital onboarding). Set the strategic direction and standards for process design, ensuring alignment with customer experience, regulatory expectations, and business growth objectives. Identify structural inefficiencies, control gaps, and compliance risks, and drive targeted transformation initiatives to address them. Partner with senior stakeholders across Products, Risk & Control, Operations, IT, Compliance, and Legal to design and implement optimized, future‑ready processes. Deliver measurable and sustainable improvements in turnaround time, cost efficiency, service quality, and risk mitigation. Ensure all reengineered processes are institutionalized through clear governance, standardized SOPs, and enterprise‑wide training. Process Governance & Enterprise Standards Establish and oversee the enterprise process governance framework, including standards, methodologies, and approval mechanisms. Maintain oversight of the centralized process repository, including process maps, SOPs, policy linkages, and change records. Ensure ongoing compliance with internal policies and external regulatory requirements, including SBV and relevant regulatory bodies. Performance Monitoring & Continuous Improvement Define process performance metrics (e.g., TAT, error rates, control effectiveness, customer experience indicators). Review process performance trends and post‑implementation outcomes to assess business impact and return on investment. Sponsor continuous improvement initiatives, leveraging data, automation, and digital capabilities where applicable. Provide oversight and direction to analytics teams to ensure insights are translated into actionable process improvements. Stakeholder Engagement & Change Enablement Engage senior leadership and cross‑functional executives to align on process transformation priorities and sequencing. Chair governance forums, steering committees, and working groups related to process transformation and service excellence. Provide guidance on change management, ensuring effective communication, capability uplift, and adoption across the organization. Job Requirements Bachelor’s degree required; Master’s degree preferred. At least 5 years of experience in process improvement, operations, or transformation roles within the banking industry. Strong understanding of retail banking operations and regulatory environment. Excellent communication, facilitation, and stakeholder management skills. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":289,"slug":290,"title":291,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":731},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role Partnership Manager is responsible for developing, managing, and optimizing strategic partnerships that drive high‑quality customer acquisition across CASA, credit cards, and unsecured lending products based on business requirements. The role combines partnership development with digital acquisition strategy, requiring strong stakeholder management, analytical capability, and a performance‑driven mindset. The position ensures seamless end‑to‑end customer journeys and maximizes acquisition efficiency through data‑driven optimization and cross‑functional collaboration. Job Responsibilities 1. Partnership Development & Relationship Management Identify, screen, pitch, negotiate, and onboard partners to expand acquisition channels. Build strong partnerships that generate qualified leads or referrals for UOB Vietnam across retail banking products. Work with Legal, Compliance, relevant internal teams and partners to prepare required agreements (Cooperation Agreement, T&Cs, campaign policies if needed, etc., …) and ensure internal approvals were obtained. Collaborate with internal teams to produce marketing materials (website content, eDMs, SMS, digital banners, posters, KV, etc., …) Maintain high‑quality partner relationships to drive sustainable business growth. Ensure all acquisition activities comply with internal governance, legal requirements, and regulatory standards. 2. Acquisition Performance Management & Customer Journey Enhancement Define and optimize end‑to‑end acquisition funnels, ensuring a seamless customer journey from awareness to conversion. Continuously monitor performance metrics such as lead quality, conversion ratios, funnel drop‑off points, and partner\u002Fchannel productivity. Optimize acquisition performance with a focus on reducing CPA, improving conversion rates Leverage analytics and insights from multiple data sources to inform performance optimization and strategic decisions. Maintain\u002F develop standardized reporting frameworks and performance dashboards for acquisition tracking. Conduct reporting and analysis on demographics, market benchmarks, competitive landscape, acquisition performance, and P&L. Identify opportunities to improve onboarding journeys and enhance customer experiences across all digital touchpoints. Collaborate closely with relevant teams in country and Regional teams to align acquisition strategy and execution. Job Requirements 4+ years of proven and progressive financial services and\u002For retail sales experience or equivalent Experience in managing partnerships and delivering customer acquisition results on a scale. Strong capability in drafting legal documents (contracts, T&Cs, marketing content) in English and Vietnamese and preparing or evaluating marketing materials. Strong understanding of acquisition performance metrics and funnels (CTR, CVR, CPA, CPC…) Strong communication, client focus and influencing skills. Strong sales orientation, customer service excellence, process, networking. Requires superior analytics and problem-solving skills. Must be attentive to details. Ability to operate in a fast‑paced, cross‑functional environment with multiple stakeholders. A strong & assertive communicator in speaking & writing. Sound knowledge of financial services, products and customer journeys. Understanding of business banking client segment and products and services. Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":10,"slug":11,"title":12,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":733},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role Lead and motivate a team of Telesales Loan Agent to achieve sales targets and deliver exceptional customer service for United Overseas Bank Ltd. Job Responsibilities * Manage, coach, and develop a team of Telesales Representatives to meet and exceed individual and team sales goals. * Monitor team performance, provide regular feedback, and implement strategies for continuous improvement. * Conduct regular team meetings and training sessions to enhance product knowledge, sales techniques, and customer service skills. * Handle escalated customer inquiries and complaints, ensuring satisfactory resolution and maintaining high customer satisfaction. * Analyze sales data and market trends to identify opportunities for growth and optimize sales strategies. * Ensure adherence to all company policies, procedures, and regulatory requirements. * Collaborate with other departments to ensure seamless customer experience and operational efficiency. * Prepare and present regular performance reports to management. * Act as a role model for the team, demonstrating strong work ethic and commitment to sales excellence. Job Requirements * Minimum of 3-5 years of experience in telesales, with at least 1-2 years in a team leader or supervisory role, preferably within the banking or financial services industry. * Proven track record of achieving and exceeding sales targets. * Excellent leadership, coaching, and motivational skills. * Strong communication, interpersonal, and negotiation skills. * Ability to analyze data, identify trends, and make data-driven decisions. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). * Familiarity with CRM software and telesales technologies. * Strong understanding of banking products and services is highly desirable. * Ability to work under pressure and in a fast-paced environment. * Bachelor's degree in Business Administration, Marketing, or a related field preferred. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":241,"slug":242,"title":243,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":735},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About the Department The Audit function is an independent internal audit team that provides objective assurance and consulting to improve and add value to the Group’s operations. We help the Group achieve its strategic objectives by adopting a systematic and disciplined approach towards evaluating and improving the effectiveness of risk management, control and governance processes. Overview of the Role The successful candidate will be part of the Internal Audit team that is responsible for helping the Bank to accomplish its objectives by bringing a systematic, disciplined approach to evaluate the adequacy of internal financial controls, operational and compliance controls, and improve the effectiveness of risk management, control and governance processes. Apart from focusing on audit planning and perform risk profiling of assigned entities and all aspects of assessments in accordance with Internal Audit standards, regulatory requirements and statutes, and best practices to identify emerging risks and industry issues and assess their implications for the audit entity, the candidate is encouraged to explore and develop analytics approach of the Internal Audit. This role requires initiative to identify and pursue tasks to achieve the overall objectives. It also requires much persistence and persuasion getting the many different stakeholders on board supporting the mission. Diplomacy and professionalism are key attributes in breaking down barriers. Candidate with experience in internal audit of foreign banks especially audit of Retail Banking would be preferred. Job Responsibilities Plan and perform Risk Profiling of audit entities and all aspects of assessments in accordance with Internal Audit standards, regulatory requirements and statutes, and best practices. Identify emerging risks and industry issues and assess their implications for the audit entity. Work closely with various business\u002Fsupport entities to plan, execute and manage integrated audit engagements. Contribute to the development and enhancement of the internal audit methodology, policy, procedures. Lead the team to conduct audits in accordance with the annual audit plan including ad-hoc review that may be requested by the CEO, Members Council or BOC from time-to-time. Use technology and data analytics to appropriately improve audit work processes and quality. Evaluate materiality of issues and related root causes, and assess the effectiveness of controls and determine the potential impact of any control failure and the corrective actions required. Recommend practical, business focused solution to improve risk management practices and internal controls to relevant Management at the conclusion of each audit project. Monitor and review for quality and timeliness of audit work, including report writing. Prepare reporting to internal and external stakeholders, including BU Heads, State Bank of Vietnam, Members’ Council, Board of Controllers and UOB Group Audit. Track and escalate, where appropriate, significant issues and audit findings that remain unresolved. Ensure all the audits are conducted in line with audit methodology and procedures. Support career development program of Internal Audit staff. Organise training for Internal Audit staff, including development of training materials and conduct of internal training. Job Requirements Bachelor’s degree in Finance\u002FBanking\u002FAuditing or equivalent. Related certifications (CPA, ACCA, CIA or similar) would be preferred. Has in-depth knowledge of the banking operations and products, and regulatory requirements and their business implications, proficient in risk and control analysis and audit concepts for banking. Possess strong analytical and problem-solving skills with good verbal and written communication and interpersonal skills. Strong customer focus and stakeholder management skills. Good communication, presentation and negotiation skills. Strong leadership skills, able to successfully coordinate and work well among team members and inspire others to take initiative and use intuitive thinking. Able to work well under pressure to meet tight deadlines and cope with change and diversity in a fast-paced environment. Fluency in English written and oral. 05 to 10 years working experience in internal audit or risk roles of foreign banks with sound knowledge of risk management practises of financial institutions’ treasury and credit lending activities for wholesale and retail banking, including product knowledge for wealth management business. Knowledge of data analytics and familiarity with tools utilized to query, transform or present data such as Excel, ACL, Qlik View, Tableau etc is advantageous. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":447,"slug":448,"title":449,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":737},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Roadshow management & lead management: Can source and manage a diverse portfolio of roadshows from corporate roadshows, events, buildings, partners, malls & merchants, etc. Plan, coordinate, and execute roadshows for sales team to promote across target locations. Collaborate with direct sales team to identify ideal locations and audiences for maximum impacts. Provide personal and high-end net worth banking and customer services to the senior management and expatriate for the key person corporate clients. Negotiate with vendors; implement POSM, manage logistics at roadshow locations. Monitor roadshow performance. Initiate solutions and ideas & provide feedback to optimize roadshow channel. Utilize digital tools, partnership, and events to identify new lead opportunities. Stakeholder collaboration: Establish and maintain the strong relationship with clients to expand outreach opportunities for sales team approach target-customers. Build the relationship with the internal stakeholders and external business partners to leverage on business opportunity. Can work with senior levels of Sales Manager, Sales Head for performance optimization & the best result for business Engagement, perform roadshow training sessions for sales team & work closely with sales managers and team leaders to align roadshow and lead generation goals with overall sales objectives. Manage to work with 3-5 sales teams closely for roadshow deployment. Resolve clients and corporate level complaints\u002F issues promptly and effectively. Be able to handle C-suite managers at top-notch companies well. Collaborate with marketing\u002Finternal stakeholders to implement lead generation strategies to support telesales team Be able to lead or work out projects\u002Finitiatives to support incremental\u002Foptimized business performance & goals Performance Analysis: Plan and monitor roadshow success metrics aligned with KPI assigned by business and expense aligned with assigned budget. Budget management: Manage budgets for roadshows and lead generation activities, ensuring cost-effective utilization of resources. Job Requirements: Mandatory: Bachelor’s degree in sales and marketing, business administration, or related field 3-4 years of banking experience or others related to sales and services. Excellent in building relationships with internal stakeholder and external partners. Excellent communication and present ideas, concepts, explain products and services. Strong organizational and project management skills Preferred: Good written and communication in English. Responsible, open- minded, creative, team-works, enthusiastic. Good knowledge in banking\u002F finance is preferable. Good at Microsoft Word, Excel, Power point. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":426,"slug":427,"title":428,"location":13,"raw_job_location_address_addressLocality":660,"raw_hiringOrganization_logo_url":13,"raw_description":739},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Overview of the Role The Cash-Trade Sales role will focus on driving, structuring & delivering Cash and trade solution including financial supply chain management to help client address cash and liquidity management, working capital, balance sheet and risk management objectives targeting corporates. Job Responsibilities Identify potential and targeted Cash and Trade customers (working with RMs, SSG, Cash Management Sales and Regional Cash\u002F Trade Sales covering the Customer Corporate HQs) (“Potential Corporate Customers”). The Cash Management Sales role focuses on executing & delivering cash management sales strategies targeting the Corporates customers. Provide advisory\u002F solutions to Potential Corporate Customers on how UOB can support and be their cash management bank provider in the regional countries according to their regional requirements. Potential regional solutions could include: Providing in-country cash management solutions to meet Corporate’s operating requirements in country, and\u002For Overlaying with regional propositions (e.g. providing regional visibility and\u002For control to HQ, enhancing efficiencies and controls with Shared Services Centres, regional\u002Fglobal liquidity management solution, etc.). Formulate cash management solutions according to UOB’s strength and capabilities (working closely with cash management product managers, and\u002For regional cash management sales managers at the group level in UOB HQ). Clearly articulate UOB’s solutions and strengths to senior management & decision makers of the Potential Corporate Customers. Provide trade advisory\u002F structuring solutions to Potential Corporate Customers on how UOB can support and be their trade bank provider addressing: + Working capital objectives + Balance sheet management + Documentary trade risk management You will need to have and apply up-to-date industry\u002Fmarket knowledge on ‘best-in-class’ trade finance structure including operations and technology\u002Ffintech driven techniques that will support our corporate customers as they grow geographically outside of their home-country You will maintain close relationship with existing and target customers and develop a deep understanding of the customers’ business and banking requirements. You will collaborate with Relationship Managers\u002F Sector Solution\u002F Trade Sales with respect to sales-related activities such as joint sales call, account planning\u002F wallet sizing and sales planning. To formulate and articulate trade_FSCM solutions to Potential Corporate Customers. To own the end-to-end trade sales process from opportunity identification, designing and positioning the solutions to clients, winning the sales mandate, documentation and implementation of the deal. To take the lead in responding to all Requests for Information (RFIs)\u002F Requests for Proposals (RFPs) for Trade services. In this respect you will coordinate with all key internal stakeholders in formulating responses\u002F designing solutions that are both critical and\u002F or pertinent to the RFIs and RFPs. To lead deal origination and collaborate with Relationship Managers\u002F Trade Product Management by providing product advisory, designing of solutions and winning trade FSCM mandates\u002F deals To achieve or exceed revenue, operating contribution targets and key performance indicator targets. Meet\u002Fexceed revenue targets and key performance indicators assigned to you (comprising of: open & mandated pipelines, portfolio growth, incremental balances and transaction volumes from new deals, Customer calling, initiatives) To participate actively in pipeline reviews with the objective of tracking sales activities, provide deals status updates, escalating issues, sharing successes (with objective of replication of success) and lessons learnt. To collaborate closely with Relationship Managers on joint sales call, account planning\u002F wallet sizing, sales strategy\u002F plan. To actively participate and support marketing & branding activities such as product forums, client events and Media Publication Awards especially with respect to winning awards. To ensure that you adhere to compliance and regulatory policies\u002F guidelines and Our Bank’s Organizational and Human Resources Policies\u002F guidelines. To professionally complete ad-hoc assignments and tasks assigned by your immediate superior and\u002For by the TB Management Team. Job Requirements Holder of a University Degree from a recognized University More than 5 years of transaction banking experience in sales position focusing on TB. Past experience in Cash\u002F Trade\u002F FSCM is an added advantage. Conversant in documentary trade and open account trade services and financing, both at the domestic and regional level. Good working knowledge of working capital solutions and ability to articulate value propositions from a working capital perspective. Possess working knowledge of electronic banking delivery, Host-to-Host solutions, ERP, etc. Good interpersonal and communication skills, with strong negotiation and problem-solving skills Excellent command of written and spoken English and possession of good presentation skills. Must be highly motivated and possess good initiative. Must be a good team player with strong collaborative skills. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":741,"slug":742,"title":743,"location":13,"raw_job_location_address_addressLocality":13,"raw_hiringOrganization_logo_url":13,"raw_description":744},52164,"privilege-banking-relationship-manager-uob-vietnam","Privilege Banking Relationship Manager","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role The Privilege Banking Relationship Manager at UOB Vietnam is responsible for managing and growing a portfolio of high-net-worth individual clients, providing comprehensive financial solutions and personalized service to meet their unique wealth management needs. Job Responsibilities Develop and maintain strong, long-term relationships with Privilege Banking clients through proactive engagement and personalized financial advice. Conduct in-depth financial needs analysis to understand client objectives, risk appetite, and investment horizons. Propose and implement tailored wealth management strategies, including investment products, insurance, and other banking solutions, in line with UOB's product offerings and regulatory guidelines. Regularly review client portfolios and provide timely updates on market trends and performance, making recommendations for adjustments as needed. Identify opportunities to acquire new high-net-worth clients through referrals, networking, and lead generation activities. Ensure compliance with all internal policies, procedures, and external regulatory requirements. Collaborate with product specialists and other internal stakeholders to deliver holistic financial solutions. Monitor and manage client profitability and ensure targets are met or exceeded. Provide exceptional customer service and address client inquiries and concerns promptly and effectively. Job Requirements Bachelor's degree in Finance, Business Administration, Economics, or a related field. A Master's degree or relevant professional certifications (e.g., CFA, CFP) is a plus. Minimum of 5 years of experience in wealth management, private banking, or a similar relationship management role, preferably within a reputable financial institution. Proven track record of managing and growing a portfolio of high-net-worth clients. Strong knowledge of investment products, insurance, foreign exchange, and other financial instruments. Excellent communication, interpersonal, and negotiation skills. Ability to build rapport and trust with affluent clients. Strong analytical and problem-solving abilities. Familiarity with financial regulations and compliance requirements in Vietnam. Proficiency in English and Vietnamese (both written and spoken). High level of integrity, professionalism, and customer-centricity. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":746,"slug":747,"title":748,"location":13,"raw_job_location_address_addressLocality":13,"raw_hiringOrganization_logo_url":13,"raw_description":749},52165,"universal-banker-direct-sales-hanoi-uob-vietnam","Universal Banker - Direct Sales (Hanoi)","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Key responsibilities Generate sales revenue at designated location or assigned geographical coverage area. Proficient in selling to mass market customers and is deployed in mass market locations. Meets\u002Fexceeds sales established target. Follows laid out sales and service processes to establish contact with prospective customers, understands needs and sells them appropriate products offered by the bank. Continue to seek and maintain product and service knowledge. Build and maintain new and existing customer relationships. Gathers information as needed about customers, markets, and competition. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing, and reporting control issues with transparency. Other tasks as assigned by the supervisor and the management. Key requirements College\u002FUniversity graduates with major in finance, banking, economics, business administration, marketing or other related areas are preferred. Demonstrated sales experience and result orientation. Strong sales sense with good selling and interpersonal skills High energy level, enthusiast to hunt new customer during Roadshow events. 0-3 years of relevant experience in financial sales and customer service preferred. Effective problem-solving and negotiation skills. Proficient computer and technology skills Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":751,"slug":752,"title":123,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":753},52167,"branch-service-officer-outsourcing-uob-vietnam","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description JOB RESPONSIBILITIES Responsible for account opening\u002F maintenance services for all segments (include processing on core-system and other relevant systems) Attend to customers and stakeholder queries and\u002F or requests assist to resolve service issues or escalate unresolved concerns to Branch Service Manager. Ensuring and monitoring the number of applications processed within the day to meet SLA Exercise vigilance when performing duties and highlight unusual and suspicious transactions Comply with established operational control and audit procedures Perform daily\u002F monthly reports and reconciliation And others delegated tasks will be communicated by management if there are changes and updates JOB REQUIREMENTS Bachelor’s degree\u002FUniversity degree or equivalent. Possess a positive mindset with a CAN-DO attitude and passion to deliver quality customer service. Possess a pleasant voice, excellent comprehension, communication, interpersonal skills, and work etiquette. Strong customer service mindset and enjoy the challenge of meeting and exceeding customers’ expectations. Team player, problem-solving skills, and well time management Good knowledge, understanding of banking and financial service laws and regulations, understanding of products and systems. Knowledge of different company types and KYC requirements will be advantageous. Resourceful, proactive, results-driven, attention to details Proficient in PC skills including MS Office applications. Fluently (written and spoken) in English and effectively computer programming language (VBA\u002FVBS) are advantage Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":755,"slug":756,"title":757,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":758},52168,"branch-process-manager-uob-vietnam","Branch Process Manager","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Channels & Digitalization function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers. Overview of the Role This role is for Branch process creation & management, playing an important role in Branch processes design, taking into feedback from key stake holders, including but not limiting to Branch, Legal & Compliance, other banks practices research. This role requires the employee to work independently with other BSU key person: Product Managers, Branch Managers, Legal & Compliance Advisor, etc. Job Responsibilities Branch Process Management Establish and manage branch processes for operational excellence, with optimal balance between effective risk control and superior customer experience in branches service delivery. Work with internal and external partners on various branch projects and initiatives to improve operational efficiency and achieve cost effectiveness. Advisory role for processes relevant to branches. Communicate update of bank’s guidelines in time to ensure standardize workflow are adopted at branches. Review Branches guidelines regularly to simplify operational processes where possible. Key coordinator of Branches to participate in bank projects that relate to Branch process. Business Support As a channel neutral touchpoint, support Businesses in their products and services distribution. Collaborate with stakeholders to drive business growth. Work in close partnership with all stakeholders to launch new products, services and campaigns. Actively involve in stakeholder discussions to support businesses on system enhancement\u002F process re-engineering with optimal balance between effective risk control and superior customer experience in our service delivery. Driving Efficiencies & Process Excellence Align Process Objectives with Business Vision Process improvements are driven by Channel’s vision that cascades to specific business objectives such as enhancing customer experience, reducing cost-to-serve and increasing revenue. Processes are simplified for easy execution and aligned with the Bank’s Fair Dealing guidelines. Identify Processes to be Improved. Adopting the High Impact approach, the most important processes or those that are in conflict with the business vision will be proactively identified for review and improvement. Review process periodically or on trigger event. Review processes on a regular basis to comply with regulation & bankwide & group wide policy. Job Requirements Mandatory: Banking & Finance Degree and above. Preferred 5-7 years of banking experience. Fluent verbal and writing English. Preferred: 5+ years of experience in Branches Operation preference. Strong Analytic skills, Design and Operationalize solutions. Strong exposure to strategic problem solving and root cause analysis. methodologies preferably in a customer service organization, business operations. Must have a strong passion in driving continuous improvement. Experience\u002Fexposure to System Delivery, Client Journey and Process Efficiency. Highly organized self motivator. Language Proficiency (Writing\u002FSpeaking). Essential (Technical Skills): Vision, solid skill of PPT and excel is preferable. Good communication skill and team work spirit. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":760,"slug":761,"title":762,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":763},52174,"vp1-internal-audit-uob-vietnam","VP1, Internal Audit","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Overview of the Role The successful candidate will be part of the Internal Audit team that is responsible for helping the Bank to accomplish its objectives by bringing a systematic, disciplined approach to evaluate the adequacy of internal financial controls, operational and compliance controls, and improve the effectiveness of risk management, control and governance processes. Apart from focusing on audit planning and perform risk profiling of assigned entities and all aspects of assessments in accordance with Internal Audit standards, regulatory requirements and statutes, and best practices to identify emerging risks and industry issues and assess their implications for the audit entity, the candidate is encouraged to explore and develop analytics approach of the Internal Audit. This role requires initiative to identify and pursue tasks to achieve the overall objectives. It also requires much persistence and persuasion getting the many different stakeholders on board supporting the mission. Diplomacy and professionalism are key attributes in breaking down barriers. Candidate with experience in internal audit of foreign banks especially audit of Retail Banking would be preferred. Job Responsibilities Plan and perform Risk Profiling of audit entities and all aspects of assessments in accordance with Internal Audit standards, regulatory requirements and statutes, and best practices. Identify emerging risks and industry issues and assess their implications for the audit entity. Work closely with various business\u002Fsupport entities to plan, execute and manage integrated audit engagements. Contribute to the development and enhancement of the internal audit methodology, policy, procedures. Lead the team to conduct audits in accordance with the annual audit plan including ad-hoc review that may be requested by the CEO, Members Council or BOC from time-to-time. Use technology and data analytics to appropriately improve audit work processes and quality. Evaluate materiality of issues and related root causes, and assess the effectiveness of controls and determine the potential impact of any control failure and the corrective actions required. Recommend practical, business focused solution to improve risk management practices and internal controls to relevant Management at the conclusion of each audit project. Monitor and review for quality and timeliness of audit work, including report writing. Prepare reporting to internal and external stakeholders, including BU Heads, State Bank of Vietnam, Members’ Council, Board of Controllers and UOB Group Audit. Track and escalate, where appropriate, significant issues and audit findings that remain unresolved. Ensure all the audits are conducted in line with audit methodology and procedures. Support career development program of Internal Audit staff. Organise training for Internal Audit staff, including development of training materials and conduct of internal training. Job Requirement Bachelor’s degree in Finance\u002FBanking\u002FAuditing or equivalent. Related certifications (CPA, ACCA, CIA or similar) would be preferred. Has in-depth knowledge of the banking operations and products, and regulatory requirements and their business implications, proficient in risk and control analysis and audit concepts for banking. Possess strong analytical and problem-solving skills with good verbal and written communication and interpersonal skills. Strong customer focus and stakeholder management skills. Good communication, presentation and negotiation skills. Strong leadership skills, able to successfully coordinate and work well among team members and inspire others to take initiative and use intuitive thinking. Able to work well under pressure to meet tight deadlines and cope with change and diversity in a fast-paced environment. Fluency in English written and oral. 05 to 10 years working experience in internal audit or risk roles of foreign banks with sound knowledge of risk management practises of financial institutions’ treasury and credit lending activities for wholesale and retail banking, including product knowledge for wealth management business. Knowledge of data analytics and familiarity with tools utilized to query, transform or present data such as Excel, ACL, Qlik View, Tableau etc is advantageous. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":765,"slug":766,"title":767,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":768},52175,"business-risk-amp-control-management-manager-uob-vietnam","Business Risk & Control Management Manager","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Job Responsibilities The successful candidate will work as UOBV WB risk and control specialists. The key responsibilities are as follows: Advisory and Controls and Management Provide advisory support\u002Fguidance to the WB business units on relevant rules and regulations and ensure that relevant business and support functions develop relevant procedures and processes. Works closely with Bank’s Compliance team, who provides independent oversight on Bank-wide compliance matters, to seek advice on relevant regulatory subjects and ensure business complies with relevant Bank Compliance’s policies and guidelines. Review and provide advisory for investment product, foreign exchange transaction and Legal Lending Limit (“LLL”) to the WB business units. Facilitate and ensure that the relevant sales assurance programs are developed and implemented by respective business and support functions. Act as key point person\u002Fconsultant to the sales platform on regulatory matters relating to sales processes and procedures. Ensure compliance of the significant and relevant compliance risk to applicable regulations for WB. Define best practices\u002Fstandards\u002Fmethods for the management of major compliance\u002Fregulatory risks within WB, and working together with WB business units to implement operational policies, processes and procedures to ensure adherence to relevant regulations. Proactively identify areas for improvements and assist to implement\u002Fenhance procedures, processes, internal controls to strengthen the first line of defense. AML\u002FCFT\u002FSanctions Work with WB business units to address AML\u002FCFT\u002FSanction issues and streamline the review process to drive business efficiency Participate in AML projects and contribute to these projects Provide necessary support to the WB business units and perform quality review of the assessment results including challenging the results where necessary pertaining to the Enterprise Wide Risk Assessment. Lead the monitoring of adherence to the Group AML\u002FCFT\u002FSanctions policy, guidelines and directives: (a) Monitor ML\u002FTF Sanctions audit issues (b) Work with stakeholders to address potential issues \u002F gaps identified from the ongoing monitoring process Identify and assess money laundering, terrorist financing and sanctions risk exposure for new business programs; and advise Business on appropriate mitigating measures where applicable. Escalate product or process issues that pose ML\u002FTF\u002FSanctions risk to Bank’s Compliance team in accordance with the escalation protocols. Work with Bank’s Compliance team on AML\u002FCFT\u002FSanction matters and initiatives (ie. policies, guidelines, framework, training, annual compliance plans, etc). Review and provide advisory for customer acceptance of certain criteria, customers affected by non-material adverse news, maintain \u002F revoke gray list, annual existing product program in accordance with applicable SOP. Provide advisory service of customer acceptance (with certain criteria), grey list (maintenance) and investment product related. General Track enquiries into compliance incidents and complaints, and assist Bank’s Compliance team to carry out further investigations as appropriate Reviewing responses to regulators and communicating with regulators To identify and work with analytics\u002Fdata on system initiatives to increase operational efficiencies Manage and co-ordinate, internal and external audits including regulatory inspections and to follow up on any issues raised and satisfactorily closed. Provide the necessary training material for the sales (working with business’ training team or Learning & Development Centre, where applicable) on new procedures & processes as well as any compliance-related matters. Participate and undertake ad hoc projects related to business controls and operational risk Job Requirements Degree or professional qualification in business or audit\u002Fbanking\u002Ffinancial services related areas Has minimum 5 years of relevant work experience preferably in a Bank or a financial institution, preferably in a corporate banking\u002Fwholesale banking environment Good knowledge\u002Funderstanding of Vietnam Banking\u002F Financial Institution regulatory requirement and environment Has the exposure to the full cycle of customer life-cycle in Wholesale Banking. Possesses good analytical and problem-solving skills Strong interpersonal, communication and presentation skills Able to develop on-going “trusted advisor” relationship based on the ability to understand, analyze, discuss and address key business challenges raised. Able to build constructive and effective relationships with teams, Peer and Senior Management Able to work on multiple assignments and project management skills Self-driven, with proven record in people management Meticulous and able to operate expeditiously in a non-structured environment. Able to work under pressure and autonomously in a rapid changing environment. Having a professional AML-related certification is a clear advantage. Knowledge in the application of digitalisation, technologies and data analytics would be an added advantage. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":770,"slug":771,"title":772,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":773},52178,"compliance-assurance-manager-uob-vietnam","Compliance Assurance Manager","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Compliance function is a strategic partner and a trusted business enabler to the Board and senior management. It is our responsibility to ensure that the Group continuously fulfils its regulatory obligations in today’s tight and dynamic regulatory landscape. To do that, we work closely with internal stakeholders to identify and to assess regulatory risks. This collaboration also includes developing practical solutions that integrate regulations into operational requirements as well as actively shaping and promoting stronger compliance culture and literacy in the Bank. Job Responsibilities Assist Compliance Assurance Head to execute Regulatory Risk Assessment and Annual Compliance Review Plan Assist Compliance Assurance Head to set up key process and procedures in RRA to ensure compliance with all applicable laws and regulations of the SBV and relevant regulators Enhance compliance review and monitoring framework to monitor, test and report status of regulatory compliance Conduct testing to ensure product-related materials, advertising, marketing and sales promotion materials in compliance with regulatory requirements and Group policies Conduct testing to ensure compliance with all relevant Anti-Money Laundering and Anti-Bribery & Corruption regulations, laws and Group policies Provide oversight on handling regulatory reporting to ensure timely reports to the SBV and relevant regulators Assist Compliance Assurance Head to manage regulatory compliance with applicable legislations, rules and regulations that govern banking operations in Vietnam, as well as those of Group policies, standards, and international best practices for compliance operations; and Assist Compliance Assurance Head to provide adequate oversight to ensure that the Bank has effective control environment to minimize compliance risk. Facilitate a robust assessment of main compliance risks by identifying and maintaining an inventory of all applicable Compliance Laws, Rules and Standards in a risk and control self-assessment framework in collaboration with the Business \u002F Support Units and with the support of internal\u002Fexternal legal counsel where appropriate. Identify, assess and document compliance risks associated with the business activities of the Bank, including new products, services, business practices and business operations as well as material changes to existing business and customer relationships, etc. Assist Country Head of Compliance \u002F Compliance Assurance Head in educating relevant staff on compliance issues, and act as a contact point for compliance related queries from staff. Provide advice, guidance and on-going training to staff to implement compliance framework, policies and procedures as assigned Monitor, test and report compliance with relevant compliance risk management framework and internal policies\u002Fprocedures to Group Compliance, and, if required, to any regulatory authority; and Others as assigned by Compliance Assurance Head. Job Requirements Mandatory Bachelor’s degree, preferably in legal, banking, audit. At least 7 years of experience, preferably in in Banking, KYC and AML solutions Good analytics and problem-solving skills Ability to work in a fast-paced and team-oriented environment. A strong and assertive communicator in speaking & writing. Preferred: Legal background. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":775,"slug":776,"title":777,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":778},52181,"compliance-analytics-amp-insights-manager-uob-vietnam","Compliance Analytics & Insights Manager","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Job responsibilities: Data infrastructure and pipeline Create, build, and maintain the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of sources. Deliver high-quality, production-ready data pipelines that bring and cleanse data from source systems to support AFC model build. Implement processes\u002Fsystems to monitor data quality, and drive optimization, testing and tooling to improve data quality. Design and\u002For evaluates open source or vendor tools to be used for data lineage mapping. Make sure info\u002Fdata flow from system to system is correct. Support model development and deployment Liaise closely with relevant stakeholders (e.g., Data Management Office) to identify and assess suitability of data for AFC models. Liaise with Business Analyst and ensure assembled data sets used for model build meet business requirements. Support Data Scientist(s) in developing model narratives by providing inputs from a data perspective (e.g., data requirements, data availability) Support Data Scientist(s) in ongoing testing of models\u002Foutputs during development, prior to more formal model validation by an independent team Create a model deployment pipeline to automate deployment of models in UOBV’s environments\u002Fsystems, and work closely with Data Scientist(s) in the Modelling team and other stakeholders (e.g., Group Technology and Operations) to ensure models are production ready. Ensure the seamless deployment of new AFC analytics solutions and models without breaking anything or creating unintended effects in the production pipeline. Enhancement and support Identify, design, and implement enhancements for internal process related to data (e.g., optimizing data delivery, re-designing infrastructure for greater scalability) to improve data reliability, efficiency, and quality. Performs data analysis required to troubleshoot data related issues and support the resolution of raised data issues. Support UOBV in adopting and\u002For migrating to new production environment, if needed Team Contributions Support the validation team in defining and maintaining minimum standards of model performance, applicable at the time of model development and upheld via subsequent validation exercises Keep up to date with changes to regulatory requirements, recommendations and industry standards in analytics and management of AML \u002F AFC risk, and propose updates to minimum standards of model development (in discussion with validation team lead) Support the developing validation calendar Where required provide views on tools \u002F system enhancements required to conduct model validation. Model Validation Conduct independent validation of AFC \u002F AML models as per the standards defined by the validation team, and document all findings in a comprehensive report, along with recommended areas of attention (to bridge any gaps identified) Review further action by model owners on areas of attention identified in previous reports related to the same model, and call out gaps (if any) Check and challenge all steps of the model creation, data usage and value to the business. Review all codes used in model development and implementation for accuracy and consistency with documented approach. Where needed, produce and present reports to various working teams on validation findings. Prepare independent reports on performance of AFC models to senior management on a regular basis Remain involved in the review panel for any new models developed by the Modelling team \u002F other teams when delegated by validation lead. Other tasks as assigned by Country Head of Compliance from time to time. Job requirements: Bachelor’s degree, or equivalent, Computer Science, Engineering, IT, Statistics, Mathematics, Business Analytics etc. The role is expected to have 5 - 7 years of experience working in technology and\u002For data analytics space, preferably 2 - 3 years of experience working in with advanced analytical models\u002Ftools\u002Fapplications (e.g., machine learning, data-lake) in banking areas. Comfortable working with structured and unstructured data and distributed databases. Familiar with best practice development and validation standards Basic understanding and knowledge of banking, risk management, regulatory recommendations and industry standards related to AML\u002FAFC\u002Fcompliance risks. Experience in or familiarity with analytics related to AML\u002FAFC\u002FCompliance risks are advantages. Ability to clearly communicate complex results in an easy-to-understand manner and tailoring them to different audiences. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Experience in data engineering tools, schema design, dimensional data modelling, robotic process, natural language processing and network link analysis Strong communication skills to interact with data scientists, business end-users, and possibly external vendors to design and develop data solutions. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":780,"slug":781,"title":782,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":783},52183,"corporate-solutions-senior-officer-uob-vietnam","Corporate Solutions Senior Officer","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role Sourcing and manage roadshow planning and execution for direct sales team and oversee lead generation initiatives for telsales teams. Job Responsibilities Roadshow management & lead management: Plan, coordinate, and execute roadshows for sales team to promote across target locations. Collaborate with direct sales team to identify ideal locations and audiences for maximum impacts. Provide personal and high-end net worth banking and customer services to the senior management and expatriate for the key person corporate clients. Negotiate with vendors; implement POSM, manage logistics at roadshow locations. Monitor roadshow performance. Initiate solutions and ideas & provide feedback to optimize roadshow channel. Utilize digital tools, partnership, and events to identify new lead opportunities. Stakeholder collaboration: Establish and maintain the strong relationship with clients to expand outreach opportunities for sales team approach target-customers. Build the relationship with the internal stakeholders and external business partners to leverage on business opportunity. Engagement, perform roadshow training sessions for sales team & work closely with sales managers and team leaders to align roadshow and lead generation goals with overall sales objectives. Manage to work with 3-4 sales teams closely for roadshow deployment. Resolve clients and corporate level complaints\u002F issues promptly and effectively. Collaborate with marketing\u002Finternal stakeholders to implement lead generation strategies to support telesales team. Performance Analysis: Plan and monitor roadshow success metrics aligned with KPI assigned by business and expense aligned with assigned budget. Budget management: Manage budgets for roadshows and lead generation activities, ensuring cost-effective utilization of resources. Job Requirements Mandatory: Bachelor’s degree in sales and marketing, business administration, or related field 3-4 years of banking experience or others related to sales and services. Excellent in building relationships with internal stakeholder and external partners. Excellent communication and present ideas, concepts, explain products and services. Strong organizational and project management skills Preferred: Good written and communication in English. Responsible, open- minded, creative, team-works, enthusiastic. Good knowledge in banking\u002F finance is preferable. Good at Microsoft Word, Excel, Power point. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":785,"slug":786,"title":787,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":788},52185,"customer-advocacy-officer-uob-vietnam","Customer Advocacy Officer","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Overview of the Role You will be part of CA team and this role will primarily focus on enhancing customer experience through all UOBV touchpoints. You will be responsible for ensuring that UOBV customers have a positive experience by analysing customer insights through NPS activities, managing customers’ complaint and developing & implementing customer service strategies. At the end, you can increase customer satisfaction, loyalty, and advocacy. Job Responsibilities Improve customer experience through important metrics such as Net Promoter Score (NPS), customer satisfaction. Oversees the development of a continuous stream of data to analyze, measure, and evaluate customer behaviors and feedback and develop and implement a roadmap of customer experience goals Tracking service indicator and report to ensure customer complaints will be handled fairly and properly within SLA. Understanding the customer journey and identify opportunities to proactivively intervene such as internal process, digital enhancement, internal trainings…. Coordinate with internal BU\u002FSU to develop and review processes to ensure smooth implementation Support and coordinate skill trainings\u002Fbriefings Ensuring compliance with all AML laws, regulations, guideline, local requirements for on-boarding and periodic review. Be up-to-date with Complaint handling processes such as Fair Dealing Outcome, Customer Issues Management process Perform other duties or special projects as required by Managers\u002FCA Head. Execute internal campaigns to drive up Service culture across the bank Job Requirements Bachelor’s degree in Banking & Finance or Economics Major. Experience in Service Quality Control\u002FClient Care Center\u002FCustomer Service is strongly preferred. Strong analytical skills and be able to use data to identify trends and assess customer satisfaction levels. Creative, challenging, capable of thinking differently and good time management. Be able to work well under pressure and handle multiple priority tasks simultaneously. Able to communicate well in English and Vietnamese. Meticulous, analytical and commitment to meet timeline. Additional Requirements Strategise Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":790,"slug":791,"title":792,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":793},52186,"customer-service-fulfillment-officer-outsourcing-uob-vietnam","Customer Service Fulfillment Officer (Outsourcing)","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Job Responsibilities ▪ Attend to outbound telephone calls\u002Fcontacts in accordance with standard operating procedures. ▪ Ensure customer requests sending to relevant stakeholders are solved in a timely manner. ▪ Be able to perform formal letter sending out to customer’s requests following standard template. ▪ Be able to interact with customers through phone\u002Femail\u002Fmail box in a professional way. ▪ Provide information on services offered by the bank to enhance customer relationships. ▪ Provide professional, friendly and high quality customer service for each point of contact with the customer. ▪ Identify and respond to customer needs accordingly. ▪ Able to consistently communicate in a positive and enthusiastic manner; while handling customer complaints in an assertive manner. ▪ Provide optimum service to all customers by answering inquiries and resolving complaints effectively with the ultimate aim of projecting a professional image. ▪ Update and perform off-line maintenance on system terminals following customers’ inquiry requests. ▪ Ensure effective and timely follow-up as promised to customers. ▪ Process financial entries and adjustment on customers’ accounts if necessary. ▪ Other-tasks assigned by the supervisor and the management. ▪ Reports to the Team Leader \u002F Supervisor. Job Requirements ▪ Holds at least Diploma or Degree in any field. ▪ Experience in a call center would be an added advantage. ▪ Excellent interpersonal and communication skills with good command of written and spoken English. ▪ Strong in customer service skills. A team player with commitment and initiative, service oriented, able to work under pressure, matured, motivated, meticulous and analytical and able to multi-task. ▪ Working knowledge of specialized products, systems, and services. ▪ Knowledge of Internet, Microsoft Office including email, MS Excel, MS Word and fax. ▪ High level of listening and comprehension skills. Able to probe for required information from customer ▪ Assertive and able to manage in situations where there may be limited information. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":795,"slug":796,"title":797,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":798},52187,"customer-value-proposition-team-manager-uob-vietnam","Customer Value Proposition Team Manager","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Job Responsibilities Value Proposition Development Design and refine compelling value propositions tailored to target segments. Align propositions with overall business strategy and customer insights. Communication & Advocacy Ensure consistent messaging across brand collateral, digital platforms, and customer touchpoints. Review and approve all value proposition materials in collaboration with Marketing, Legal, and Product teams. Market Analysis & Research Conduct in-depth market research and competitive analysis. Leverage customer experience (CX) data and digital performance metrics to inform strategy. Business Case Development: Build robust business cases for new initiatives, including cost-benefit analysis and implementation planning. Cross-Functional Collaboration: Partner with leaders across branches, digital, call centres, and other business units to ensure cohesive execution. Performance Measurement Define and track KPIs to measure the effectiveness of value propositions. Adjust strategies based on performance data and market feedback. Competitive Differentiation Monitor the competitive landscape to identify opportunities for differentiation. Leverage existing propositions to enhance market positioning. Risk Management & Compliance Ensure all initiatives comply with relevant laws, regulations, and internal policies. Promote ethical decision-making and transparency. Job Requirements Experience: 7+ years in strategic marketing, product management, or related fields. Skills: Strong analytical, communication, and leadership skills; ability to influence senior stakeholders. Industry Knowledge: Deep understanding of financial services and target customer segments. Strong analytical skills and proficiency in data analysis tools to measure and optimize campaign and acquisition performance. Ability to work in a fast-paced banking environment and lead initiatives with cross-functional teams. Education: Bachelor’s degree required; Master’s preferred. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":800,"slug":801,"title":802,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":803},52190,"vp1-financial-amp-regulatory-reporting-uob-vietnam","VP1, Financial & Regulatory Reporting","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Financial & Regulatory Reporting Lead The incumbent will be part of the Entity Reporting & Control team within UOB Vietnam Finance & Corporate Services, focusing on financial and regulatory reporting. Responsibilities Review relevant required entries for month-end closing. Review general and specific provision per SBV’s requirements. Review regulatory prudential ratios and safety limits. Review and ensure timely and accurate reports for submission to regulators including SBV, CIC, DIV, NFSC etc). Follow up and resolve any problems\u002Fissues relating to regulatory reporting. Review and update internal accounting policies and regulatory regulation guidance. Participate in related enhancement and automation projects. Other tasks assigned by Reporting Team Lead and ERC Head. Requirements Degree in Finance or Accounting. At least 8 years of relevant working experience. Candidates with experience on SBV reports under Circular 35 & 11 are preferred. Possess strong working knowledge of VAS & IFRS. Fluent in spoken and written English. Essential to have strong analytical and communication skills, along with an ability to work with senior stakeholders against tight deadlines. Advanced knowledge in excel. Strong communication and problem-solving skills. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":805,"slug":806,"title":807,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":808},52191,"fin-amp-reg-reporting-amp-tax-lead-uob-vietnam","Fin & Reg Reporting & Tax Lead","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Job Description Financial & Regulatory Reporting and Tax Team Lead The incumbent will be part of the Entity Reporting & Control team within UOB Vietnam Finance & Corporate Services, focusing on financial & regulatory reporting and Tax. Responsibilities Financial & Regulatory Reporting: Oversee the calculation of general and specific provision per SBV’s requirements. Oversee the calculation of regulatory prudential ratios and safety limits. Lead the preparation and submission of reports including Financial statements to Group and regulators including SBV, CIC, DIV, NFSC etc. Review, maintain and update accounting policies and regulatory guidance. Provide Finance advisory and guidance to business and support units on new products and other finance related matters. Collaborate with relevant stakeholders to improve accuracy, consistency and completeness of data inputs for financial & regulatory reports and optimize reporting processes Act as contact point for regulators and external auditor. Tax: Oversee VAT invoice issuance to customers. Oversee and ensure Tax compliance including VAT, FCT, CIT and other applicable taxes. Oversee the preparation and submission of FATCA reports. Work with external consultant on Transfer Pricing preparation and submission. Provide tax advisory and guidance to business and support units on new products and other tax related matters. Maintain up-to-date knowledge on local and international tax developments impacting the bank. Act as the contact point for Tax authorities. Others: Strengthen internal control and governance across the areas in charge. Participate in related enhancement and automation projects. Supervise, coach and mentor staff. Other tasks assigned by Head of ERC and back up to Head of ERC in his\u002Fher absence. Requirements Degree in Finance or Accounting. At least 10 years of relevant working experience with at least 2-5 years in managerial role. Candidates with banking experience are preferred. Possess strong working knowledge of VAS & IFRS, SBV and tax regulations. Fluent in spoken and written English. Essential to have strong analytical and communication skills, along with an ability to work with senior stakeholders against tight deadlines. Strong communication and problem-solving skills. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":810,"slug":811,"title":812,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":813},52192,"financial-information-management-fim-amp-data-engineering-manager-uob-vietnam","Financial Information Management (FIM) & Data Engineering Manager","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Finance and Corporate Services function manages the financial and administrative needs of the Group to help achieve its business goals. Overview of the Role Lead Finance systems production support and data enablement to ensure accurate, timely, and well‑governed financial data for management, performance, and regulatory reporting. The role combines FIM operational excellence (SLA, SOP, controls) with data engineering to build robust pipelines across Data Warehouse and Hadoop platforms that strengthen Finance architecture and governance. Job Responsibilities A. Financial Information Management (Primary) Ensure timely and accurate service delivery to Finance stakeholders in line with SLAs. Maintain and govern system configuration; ensure SOPs are current, comprehensive, and adhered to. Triage and resolve production issues, incidents, and user queries; drive root‑cause analysis and preventive fixes. Translate Finance needs into functional requirements and support UAT (test plan, scripts, execution, sign‑off). Liaise with Technology and vendors to implement enhancements and ensure compliance with Finance and regulatory standards. Identify and implement process and control improvements to reduce risk and improve cycle time and data quality. B. Data Engineering (Secondary but critical) Design, build, and maintain data pipelines (ETL\u002FELT) for Finance datasets across traditional Data Warehouse and Hadoop (Spark, Hive) platforms. Optimize data storage, query performance, and reliability for Finance reporting and regulatory submissions. Implement data quality checks, reconciliation controls, and lineage aligned to Enterprise Data Governance. Partner with Analytics\u002FReporting teams to provision well‑modeled, governed datasets for dashboards and regulatory templates. Job Requirements Technical\u002F Functional Strong command of SQL, Spark, Hive, and Hadoop‑based tooling. Solid understanding of Finance domains (e.g., financial accounting\u002Freporting, performance management, regulatory reporting). Working knowledge of data architecture and governance practices. Hands‑on experience with requirements management and UAT for Finance systems. (Plus) Familiarity with OBIEE \u002F Power BI \u002F Qlik, Moody’s Risk Authority. Leadership & Behavioral Strong ownership for production stability; proactive issue\u002Frisk management. Clear, concise communication tailored to Finance stakeholders. Collaborative, organized, and detail‑oriented; able to influence without authority. Qualifications Bachelor’s\u002FPostgraduate in Finance, Computer Science, Engineering or related field. ≥5 years in banking\u002Ffinancial services\u002Fconsulting with exposure to Finance systems and data engineering. Demonstrated experience with SQL, Spark, Hive, and large‑scale datasets across Data Warehouse and Hadoop. Proven track record in SLA delivery, SOP governance, UAT, and issue resolution. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":815,"slug":816,"title":817,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":818},52193,"fraud-authorization-officer-uob-vietnam","Fraud Authorization Officer","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role Support the Detection and Prevention of fraud while balancing the customer experience and financial losses. The main responsibilities are to perform the transaction fraud monitoring and establish contact with customers for notification and case resolution. Job Responsibilities Review suspicious transactions generated by fraud detection systems, the analyst must be highly sensitive to abnormal \u002Ffraudulent transactions to minimize loss at the earliest stage and be alert to the new emerging fraud trends\u002Fpatterns. Ensure all alerts have been reviewed and cleared timely. Responsible for making sound judgements and decisions on the alerts in accordance to the operating guidelines and procedures to prevent and minimize fraud losses. Analyze alerts and investigate transactional activities to detect suspicious fraud activity to minimize fraud losses for the respective businesses and ensure that fraud loss does not exceed the plan. Contact customers using the existing contact strategy for suspected fraud transactions to verify\u002Fvalidate suspicious transactions via outbound call\u002Femail. Responsible for shift\u002Fdaily\u002Fweekly reports. Proactive escalate and follow-up on resolving system incident and fraud incident. Able to work on flexible 24x7 shifts schedules. Meet the productivity and quality expectations for this function. Process offline requests from Acquirers, Contact Center and other operating units in a timely manner. Meet expected service levels in handling Contact Center inbound calls. Job Requirements Bachelor degree in Banking\u002F Finance or relevant. At least 3 - 5 years of relevant experience in a related role. Ability to read, write and speak English fluently is mandatory. Good communication skills. Must be willing to work on rotating shifts to provide 24X7 coverage. Able to work with minimum supervision. Ability to multi-task and prioritize work. Strong analytical and problem solving skills. Experience working in card operations, authorization, fraud detection, banking services, call center, retail, etc. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":820,"slug":821,"title":822,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":823},52194,"fraud-authorization-manager-uob-vietnam","Fraud Authorization Manager","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role Support the Card Authorization & Fraud Detection function while balancing the customer experience and financial losses. Job Responsibilities Support Line Manager on overseeing and coordinating the daily operations to ensure productivity, quality, and efficiency in alignment with the organization objective. Handling Authorization & Fraud Transaction Monitoring tasks & projects. Daily reviewing reports i.e. Audit Trail Report Provide feedback & corrective actions on card usage \u002F issue referred by Contact Centre, branches and other teams via email. Alert lapses, to ensure all alerts are attended by fraud analysts within SLA To ensure all complaints to analysts are reviewed and signed off promptly. Call Performance Review - recording review To ensure call review monitoring to be completed within timeframe. New staff training \u002F brainstorming. Contribute to develop a competent team to manage the daily operations. Ensure that the operations function effectively in compliance with the bank policies and procedures, local regulatory requirements, Visa and MasterCard operating regulations and guidelines. Consistently monitoring and reviewing daily Authorization Alerts checking tasks. Identifying any lapses & taking corrective actions. Provide support and guidance on Cardlink system issues, card usage solutions, card acceptance processes and hotel pre-auth transactions related issues. Attending to customer’s complaints raised by Contact Centre and Card Payment Services for Issuing In charge of BCP exercises and BCP & KRCSA reporting, all kind of r. Update duty roster and claims. Ad-hoc tasks assigned by Line Manager Job Requirements Bachelor Degree in Finance\u002F Banking or relevant Ability to read, write and speak English fluently is mandatory. Good communication skills. Must be open availability as required to adapt 24\u002F7 operation. Able to work with minimum supervision. Ability to multi-task and prioritize work. Strong analytical and problem-solving skills. Strong background in Card Authorization and Fraud Card Transaction Detection, Associations (Visa, Master), card operationss, banking operations, etc. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":825,"slug":826,"title":827,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":828},52195,"fraud-data-analysis-reporting-senior-officer-uob-vietnam","Fraud Data Analysis Reporting Senior Officer","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role Mainly in-charge the Data Analysis and Reporting pertaining to Card Authorization & Fraud Detection and support the Card Fraud Parameter function. Job Responsibilities Mainly in-charge the Data Analysis and Reporting pertaining to Card Authorization & Fraud Detection. Support the Card Authorization & Fraud Detection operations and produce the MIS reports to support for analyzing trends and insights of Authorization and Fraud Detection. Produce MIS regarding Fraud & Authorization purports on the ad-hoc, monthly and yearly basis. Coordinate on all subjects of fraud strategies, trends, patterns, systems and MIS. Perform periodic and ad-hoc assessments on strategy productivity and efficiency by using indexes such as FPR, Detection rate, Penetration rate, Hit rate, etc. Handle and ensure data accuracy & automating the MIS reporting that required the MIS expertise to retrieve & produce the MIS reports in Association systems, Card & Authorization system data warehouse to support for analyzing trends and insights of Authorization and Fraud Detection. Support the Card Fraud Parameter Function in monitor and enhance Association Fraud Rules to prevent and detect suspicious fraudulent card transactions by reviewing and analysis of emerging fraud trends and compromised card trends. Ensure ad-hoc requests and functional projects are handled properly. Ad-hoc tasks assigned by Line Manager. Job Requirements Bachelor's Degree. Proficient in English, both written and verbal. 5-7+ years extensive experience in Banking and Card operations, Authorization. Strong knowledge, background in card operations, card fraud detection & authorization, card systems, Association Mastercard & Visa fraud systems. Experience in data analysis. Strong MIS, technical skills & advance in Excel & built-in Excel tools that extract, transform, and load data. Proficiency in statistical tools such as SAS, SQL, HUE is a plus. Strong analytical and problem-solving skills. Able to work with minimum supervision. Ability to multi-task and prioritize work. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":830,"slug":831,"title":832,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":833},52196,"fraud-parameter-strategy-manager-uob-vietnam","Fraud Parameter Strategy Manager","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role Maintain the Fraud Detection and Prevention systems, Association systems while balancing the financial losses and customer experience. The main responsibilities are to propose strategies to prevent, detect and deter fraudulent activities and save financial losses for the bank. This should come as result of analysis on domestic & global fraud trends as well as the production of fraud & authorization MIS. Job Responsibilities Perform timely and thorough review and analysis of fraud trends, suspicious transactions from relevant fraud systems and association systems. Propose judicious system maintenances and parameter adjustments to combat emerging fraud trends, critical fraud detection strategies. Initiate mass-block\u002Fmass-replacement of at-risk accounts, reporting fraud database as applicable. Produce MIS regarding Fraud & Authorization purports on the ad-hoc, monthly and yearly basis. Coordinate on all subjects of fraud strategies, trends, patterns, systems and MIS. Perform periodic and ad-hoc assessments on strategy productivity and efficiency by using indexes such as FPR, Detection rate, Penetration rate, Hit rate, etc. Ensure and monitor key performance indicators (KPIs) to achieve in country\u002Fregional target. Perform testing and signs-off for any newly implemented and upgraded Fraud & Authorization systems. Ensure ad-hoc requests and functional projects are handled properly. Support standardization, automation and consolidation process improvement initiates across country and region. Stay abreast with industry \u002Femerging fraud risk and any new modus operandi. Identify and share industry\u002Fscheme best practice and work with Fraud Head for their feasibility and implementation. Ensure all fraud risk management policies and procedures in the countries comply with group policies and standards including local regulator requirement. Job Requirements Bachelor's Degree. Proficient in English, both written and verbal. 7-10+ years extensive experience in Banking and Card operations, Authorization. Deep knowledge in fraud parameter\u002Frule, fraud detection, card authorization, card systems, association systems. Experience in data analysis. Strong MIS and data structuring skills. Strong analytical and problem-solving skills Excellent capacity to strategize action plans. Ownership and responsibility. Able to work with minimum supervision. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":835,"slug":836,"title":837,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":838},52197,"hr-operations-officer-outsourcing-uob-vietnam","HR Operations Officer (Outsourcing)","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description JOB RESPONSIBILITIES Providing HR Operations and Services delivery; Collaborating with TA, HRBP and related internal teams to ensure the on-boarding process for new hired staff is conducted smoothly; Implementing and following off-boarding process to ensure that all leavers are guided carefully, and all related actions from related parties are performed timely and in line with the labour laws; Maintaining database of all staff (including data in excel, HR systems, hard copies employee profiles, e-profiles, …) to ensure that all staff information is recorded correctly and filed carefully; Proposing process & procedures improvement idea, making recommendation to enhance productivity and simplification; Implementing Labour contract renewal of all staff to ensure complying with the labour laws; Cooperating with external HR services vendor for all HR services related to payroll\u002F social insurance\u002F health insurance\u002F unemployment insurance\u002F PIT\u002F Labour reports\u002F Labour laws updates to ensure that all HR operations and services can be delivered to staff in an effective manner; Cooperating with external expat services vendors to ensure that work permit, temporary resident card, visa, housing, … are proceeded on time; Preparing employee’s related reports to relevant parties to ensure all data requests are provided on time, carefully; Assisting with all employee’s queries to ensure employees’ satisfaction; Participating in various HR projects as assigned by Line manager; Providing other supports as assigned. JOB REQUIREMENTS University bachelor’s degree, preferably in Human Resources, Business Administration or relevant fields; From 2-3 working years of HR experience, preferably in MNC\u002F Banking; Understand HR legislation, policies and processes; Accountable, trustworthy, and detail-oriented; Strong communication with internal staff and external stakeholders in English & Vietnamese; Strong in MS Office applications; Having experience in companies with size from 500 employees is preferable. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":840,"slug":841,"title":842,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":843},52198,"information-security-specialist-uob-vietnam","Information Security Specialist","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Job Responsibilities Access control management including provisioning, recertification, privilege access management. Conduct due diligence on 3rd parties providing services to UOB that involve information security. Conduct application security review for internal development. Drive the campaigns to raise awareness on Information Security among staffs following Group program. Support the mandatory trainings on Information Security for all staffs. DLP rules review and management. Manage exception handling process. Coordinate for Security projects being rolled out. Perform gap analysis against regulatory requirements. Prepare response and evidence submission for security assessment\u002Freview requested by various parties. Consult BUs\u002FSUs on Information Security matters. Other tasks assigned. Job Requirements Bachelor degree in IT, Computer Science, Information Systems or equivalent. Minimum 5 years of related working experience. Having knowledge on IS internal control principals and process\u002F risk\u002F controls assessment. Ability to work in a fast-paced, team-oriented environment. A strong & assertive communicator in speaking & writing. Able to work under high pressure and tight deadline. Business support oriented. Microsoft Office and English proficiency. Candidates with banking and\u002For security engineering, security operation experience. Additional Requirements Develop, Engage, Execute, Strategise Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":845,"slug":846,"title":847,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":848},52201,"performance-management-lead-uob-vietnam","Performance Management Lead","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Finance and Corporate Services function manages the financial and administrative needs of the Group to help achieve its business goals. Job Responsibilities The incumbent will be part of UOB Vietnam Finance & Corporate Services, focusing on the following: Strategic Planning and Financial Management Manage the end-to-end performance measurement process, ensuring MIS accuracy, completeness, and timeliness. Conduct comprehensive financial analysis across Bank, Segment, Product, and Branch levels to support strategic decisions. Lead the strategic planning exercise for UOBV, aligning financial objectives with business priorities. Maintain and monitor financial metrics within the Country Balanced Scorecard framework. Perform detailed profitability analysis, identify key drivers, and recommend actionable strategies to improve business performance. Oversee cost pools, allocation methodologies, and cost drivers to ensure transparency and efficiency. Drive cost optimization initiatives, strengthen governance processes, and evaluate return on investment for major projects. Stakeholder Management Act as a trusted Business Finance partner to key stakeholders across the Bank, providing insights and strategic recommendations. Prepare and deliver high-quality presentations and reports to internal and external stakeholders, including senior management and regulatory authorities. Process Improvement Lead continuous improvement initiatives to enhance performance management processes, systems, and reporting capabilities. Identify opportunities to streamline workflows and implement best practices for efficiency and accuracy. Job Requirements At least 10 years of experience in financial services Sound knowledge of banking products Essential to have a growth mindset, critical thinking and communication skills, able to work with senior stakeholders against tight deadlines Innovative problem solver, able to identify and understand issues and drive towards effective resolution Strong MIS reporting skills with advanced knowledge in Excel, Powerpoint, data mining and thorough knowledge in financial accounting systems Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":850,"slug":851,"title":852,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":853},52202,"mgr-it-internal-audit-uob-vietnam","MGR, IT Internal Audit","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Overview of the Role The successful candidate will be part of the Internal Audit team. You will participate Technology audits, which include reviewing Bank’s technology infrastructure security, application controls and IT processes. The Candidate will be required to participate other audits as per annual Internal Audit’s plan. Apart from focusing on Technology audit, the candidate is required to be able to organize and analyze large datasets to get actionable insights. This may include finding innovative ways to manage the data that do not naturally mesh from all kinds of different sources, or from web APIs, to internal databases encoded in SQL. Experience in using programming tools (e.g. SQL, R, Python, SAS), statistical software, data visualization tools (Tableau, Qlik Sense) would be preferred. Job Responsibilities Support planning and perform Risk Profiling of Technology audit entities and all aspects of assessments in accordance with Internal Audit standards, regulatory requirements and statutes, and best practices and maximizing the use of data analytics. Identify emerging Technology risks and industry issues and assess their implications for the Technology related audit entities. Work closely with various auditors to plan, execute and manage integrated Technology related audit engagements. Participate Technology audit and other audits in accordance with the annual audit plan. Use technology and data analytics to appropriately improve audit work processes and quality. Automate audit processes and develop continuous auditing process via establishment of audit dashboard. Apply technology and data analytics to improve audit work processes and quality, such as the usage of Machine Learning technology. Evaluate materiality of issues and related root causes, assess the effectiveness of controls and determine the potential impact of any control failure and the corrective actions required. Recommend practical, business focused solution to improve risk management practices and internal controls to relevant management at the conclusion of each audit project. Prepare reporting to internal and external stakeholders, including BU Heads, State Bank of Vietnam, Members’ Council, Board of Controllers and UOB Group Audit. Track and escalate, where appropriate, significant issues and audit findings that remain unresolved. Job Requirements Bachelor’s degree in Information Technology or its equivalent with at least 4 to 5 years of relevant work experience. Candidate with experience in Technology internal audit of foreign banks would be preferred. Experience in one or more IT infrastructure platforms and technologies such as Windows, Unix, databases, firewalls and network devices. Knowledge of IT processes such as data centre operations and Software Development Life Cycle. Good understanding of cyber security and IT security, including areas such as vulnerability and patch management, network security, secure application controls, intrusion detection and incident response, identity management and access controls, encryption and data protection. Familiarity with banking business and products, payment systems and digital channels. Possess strong analytical and problem solving skills with good verbal and written communication and interpersonal skills. Able to successfully coordinate and work well among team members and inspire others to take initiative and use intuitive thinking. Able to work well under pressure to meet tight deadlines and cope with change and diversity in a fast-paced environment. Fluency in English written and oral. Able to organize and analyze large datasets and good in performing exploratory data analysis for actionable insights. Able to automate audit processes and create meaningful data visualizations to create business impact. Expert in SQL and other programming languages (e.g. R, Python, ACL, SAS), statistical software and data visualization tools (Tableau, Qlik Sense). Database infrastructure development and maintenance. Machine learning, data transformation and visualization techniques. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":855,"slug":856,"title":743,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":857},52204,"privilege-banking-relationship-manager-uob-vietnam-2","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Job Responsibilities NTB Sales Management: Growing the portfolio of high network individuals by Soliciting business to prospective clients and bring in new accounts & achieve sales target as per monthly targets assigned. This would involve cold calls. Tapping existing account holders for referrals and lead generation. Portfolio Management: Deepen existing relationships via customer visits or cross sell and focus on attrition management. Implementing sales strategies to grow the portfolio. Making use of relationship management to retain valuable customers and win new business. Marketing\u002F Cross sell: To cross-sell bank products to increase total portfolio for the bank Cross-selling and referrals of other banking products Ensure compliance with local policies, SOPs & regulation guided by SBP in all activities & transaction. Also ensure the compliance of AML\u002F CFT required for the assigned portfolio. Service quality: To promote the highest level of customer service and responsiveness to Privilege Clients. Ensure that the customer gets the correct & accurate, not misleading information on UOB Privilege products, program & promotion. Job Requirements Mandatory: Bachelor’s degree or equivalent experience Minimum of three years proven and progressive financial services and\u002For retail sales experience or equivalent Capabilities in introducing investment products Relationship management experience with high net worth clients Strong technical skills in wealth management Strong communication, client focus and influencing skills Strong sales orientation, networking and portfolio management skills Experience in managing production support and maintenance Requires superior analytics and problem-solving skills. Must be attentive to details. Ability to work in a fast-paced, team-oriented environment. A strong & assertive communicator in speaking & writing Sound knowledge of financial services products and services and the client relationship management system Understanding of business banking client segment and products and services Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment Able to communicate well in English and local languages Preferred: Experience in Privileges Banking, Wealth, Customer Management, KYC and AML solutions Excellent sales and people management skills Client driven with a strong focus on quality of service Strong interpersonal communication skills A strong sense of ownership, responsibility and accountability An excellent understanding of financial planning, wealth management and understanding client need Essential technical skills Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":859,"slug":860,"title":743,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":744},52205,"privilege-banking-relationship-manager-uob-vietnam-3",{"id":862,"slug":863,"title":12,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":864},52210,"telesales-team-leader-uob-vietnam","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role Lead and motivate a team of Telesales Representatives to achieve sales targets and deliver exceptional customer service for UOB Vietnam's financial products. Job Responsibilities Manage, coach, and develop a team of Telesales Representatives to maximize their performance and potential. Set clear sales targets, monitor team performance, and provide regular feedback and performance reviews. Implement sales strategies and campaigns to drive customer acquisition and product penetration. Ensure team adherence to UOB Vietnam's sales processes, compliance regulations, and service quality standards. Analyze sales data and trends to identify areas for improvement and develop actionable plans. Handle escalated customer inquiries and complaints, ensuring satisfactory resolutions. Collaborate with other departments, such as Marketing and Product Development, to optimize sales efforts. Conduct regular team meetings, training sessions, and coaching sessions. Prepare and present performance reports to management. Job Qualifications Bachelor's degree in Business Administration, Marketing, Finance, or a related field. Minimum of 3 years of experience in telesales, with at least 1 year in a leadership or supervisory role, preferably within the banking or financial services industry. Proven track record of achieving and exceeding sales targets. Strong leadership, coaching, and motivational skills. Excellent communication, interpersonal, and negotiation skills. Ability to analyze data and make data-driven decisions. Proficiency in CRM software and Microsoft Office Suite. Fluency in Vietnamese and English (both written and spoken). Strong understanding of banking products and services. Ability to work under pressure and in a fast-paced environment. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":866,"slug":867,"title":868,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":869},52212,"risk-model-amp-mis-manager-uob-vietnam","Risk Model & MIS Manager","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Overview of the Role The position is responsible for leading the development, validation, implementation, and ongoing monitoring of credit risk models—including PD, LGD, EAD, and scorecards—for retail banking portfolios. The role ensures compliance with regulatory requirements and alignment with business strategies, while supporting data-driven decision-making across the organization. This role will report to Head of Risk Model, Risk MIS & Reporting. Job Responsibilities Lead the end-to-end lifecycle of credit risk models across secured and unsecured retail products, including development, validation, implementation, and performance monitoring. Collaborate with Group Model Risk, Risk Execution, Technology, and other relevant stakeholders to ensure effective model deployment and governance. Manage model-related system projects, including planning, testing, implementation, and post-deployment reviews. Conduct model performance monitoring, back-testing, and recalibration to ensure accuracy and relevance. Develop and maintain dashboards and reports to support model risk analytics and portfolio insights. Ensure models comply with internal governance frameworks and external regulatory standards (e.g., Basel, IFRS 9, ICAAP). Liaise with regulators and internal audit teams on model-related matters, ensuring transparency and readiness for reviews. Build automated reporting and interactive dashboards to support data-driven decisions in collaboration with Global Technology, Group Risk, and other functions. Utilize data processing tools for analytics and MIS generation. Contribute to the enhancement of modeling techniques, workflows, and processes by applying deep domain expertise and industry best practices. Analyze credit and financial performance using statistical techniques (e.g., segmentation, regression, simulation) to support policy recommendations. Apply decision tree and data mining approaches to explore business requirements and propose risk mitigation strategies. Monitor credit performance across retail banking portfolios and prepare risk management presentations for senior management. Participate in the development, testing, and optimization of credit policies, ensuring consistency and regulatory compliance Maintain and update process documentation, including data quality assurance controls. Demonstrate sound risk judgment and uphold compliance with applicable laws, regulations, and internal policies. Provide technical guidance, training, and support to junior analysts to build team capability. Job Requirements Bachelor’s degree or equivalent experience in a quantitative or finance-related field. Minimum 5–8 years of relevant experience, preferably in retail risk management. Experience in banking, accounting, finance, reporting, or data analytics will also be considered. Proven experience in model risk management and system implementation. Familiarity with model governance and validation frameworks. Strong expertise in financial analysis and large-scale data processing. Solid understanding of accounting principles, corporate finance, financial modeling, credit and banking products, credit analytics, and risk assessment. Demonstrated ability to synthesize complex information, prioritize tasks, and deliver results with urgency. Strong organizational skills with the ability to manage multiple projects in a fast-paced environment. High level of accountability, self-motivation, and business acumen. Proficiency in statistical and programming tools such as SAS, Python, R, or equivalent. Experience in decision tree modeling, scorecard development, or predictive analytics is a plus. Proficient in English, both written and verbal. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":871,"slug":872,"title":873,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":874},52214,"universal-banker-telesales-uob-vietnam","Universal Banker - Telesales","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Job Responsibilities Sales & Customer Engagement Execute outbound calls to existing and potential customers from assigned lead lists, focusing on cross-selling loan products within the bank’s portfolio. Assess customer needs and eligibility to recommend appropriate loan solutions (e.g., personal loans, top-up loans, refinancing). Provide clear, accurate, and professional consultation on loan products and application procedures. Ensure timely follow-up to support documentation completion and loan disbursement. Performance & Leadership Support Consistently achieve and exceed individual sales targets, with higher expectations aligned to senior level performance. Work closely with the Team Leader to align on sales strategies, campaign execution, and performance tracking. Mentor and support junior telesales agents by sharing best practices, providing guidance, and assisting in onboarding and skill development. Participate in team engagement activities, training sessions, and contribute to a positive and high-performing team culture. Operational Excellence & Compliance Maintain high standards of call productivity, talk time, and conversion rates through effective time management. Ensure all customer interactions comply with internal policies, regulatory requirements, and approved telesales scripts. Uphold data privacy and confidentiality standards in handling customer information. Provide feedback to improve sales processes, lead quality, and customer experience. Job Requirements Education & Experience College degree or higher, preferably in Finance, Banking, Business Administration, or related fields. Minimum 3 years of experience in telesales, financial product sales, or banking. Proven track record in achieving sales targets and handling customer portfolios is highly preferred. Skills & Attributes Excellent phone communication and consultative selling skills. Strong interpersonal and mentoring abilities. High level of self-motivation, resilience, and goal orientation. Ability to manage time effectively and work under pressure. Proficiency in MS Office (Word, Excel, Outlook); CRM experience is a plus. What We Offer Attractive compensation package with senior-level incentives. Opportunities for career advancement and leadership development. Structured training programs and ongoing skill enhancement. A collaborative and dynamic work environment within a leading financial institution Additional Requirements Develop, Engage, Execute, Strategise Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":876,"slug":877,"title":878,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":879},52215,"transaction-banking-product-manager-uob-vietnam","Transaction Banking Product Manager","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Wholesales Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Overview of the Role Reporting to Head Product Management - UOBV Transaction Banking, the position will be responsible for the implementation of regional cash management products & solutions, coordinating with group product managers, in support of our Wholesale Banking coverage sectors in Vietnam. The incumbent will also be responsible for the end-to-end management of any in-country specific product development initiatives, as well as partner-bank solutions, with approval and oversight by Group Product Management. The position will also be required to support Cash Management sales, implementation, and servicing activities for a start, working closely with local relationship managers to understand customer requirements and implement solutions that meet their needs. Job Responsibilities Working with Group Product Mangers to implement and commercialize regional cash management solutions, including any product programs or regulatory approvals necessary. Identifying product development opportunities based on local customer needs, competitor benchmarking, and market research, and working with Group Product Managers to obtain approval and develop new products and services for in-country needs where required. Participating in Business Requirements documentation, Functional Specifications review, and User Acceptance Testing for any core enhancements or in-country specific requirements. Ensuring new product readiness for commercialization, including necessary training to in-country stakeholders, to ensure relevant touch-points are equipped to market and support our products and services. Supporting pre-sales and sales activities, including participating in product demonstrations, roadshows, and Request For Proposals where required. Providing post-sales support for larger customers or more complex solutions, from implementation of solutions to product documentation, and necessary training for customers to encourage usage of our products and services. Addressing day-to-day business process matters such as technical support, operational issues, client service support, process efficiencies, as well as working with coverage to drive continued usage of our Cash Management products & services on the ground. Job Requirements Knowledge of Cash Management business, especially with respect to Electronic Delivery Channels and Payables & Receivables products, will be a plus. Strong interpersonal and communication skills with good spoken and written English and local language. A highly-motivated self-starter with a strong desire to learn. Bachelor’s degree in Finance, Banking, Business, Economics or related fields. 5+ years of experience in Transaction Banking, Cash Management, Payments, or Product Management within a bank or financial institution. Good knowledge of Cash Management products, including Electronic Delivery Channels and Payables & Receivables. Experience in product implementation, system enhancements, or in-country\u002Fregional product rollouts. Strong understanding of the product development lifecycle (BRD, UAT, go-to-market). Ability to work cross-functionally with Group, Technology, Operations, Compliance, and Sales teams. Experience supporting pre-sales, client solutioning, and post-sales implementation is an advantage. Strong communication and stakeholder management skills. Fluent in English (written and spoken); proficiency in Vietnamese. Self-motivated, customer-focused, and able to manage multiple priorities. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":881,"slug":882,"title":883,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":884},52216,"unit-trust-product-manager-uob-vietnam","Unit Trust Product Manager","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Job Responsibilities Product Strategy & Development Develop and implement product strategies and business plans for Unit Trust offerings across online and offline channels. Conduct fund due diligence and product evaluation for onboarding new unit trust funds. Optimize product shelf and enhance features to meet customer needs and regulatory requirements. Stakeholder Management Manage relationships with asset managers and internal stakeholders to secure quality products. Collaborate with Wealth Marketing team to design and execute marketing campaigns for Unit Trust products. Compliance & Risk Ensure adherence to internal policies, regulatory guidelines, and risk management standards. Update product programs and policies to maintain compliance and improve sales processes. Training & Support Work with Investment Counsellors to ensure frontline staff receive initial and ongoing training. Provide product expertise and support to sales teams. System & Process Enhancement Partner with project teams to define user requirements for system enhancements aimed at improving customer experience and productivity. Job Requirements Bachelor’s degree in Finance, Banking, Investment, or related field. Professional certifications (e.g., CFP, CFA) are an advantage. Minimum 3–5 years of experience in Wealth Management or Investment Product Management. Strong analytical and strategic thinking. Excellent interpersonal and communication skills. Proficiency in English, MS Office (Excel, PowerPoint, Word). Knowledge of regulatory requirements and risk management. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":886,"slug":887,"title":888,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":749},52217,"universal-banker-direct-sales-hcm-uob-vietnam","Universal Banker - Direct Sales (HCM)",{"id":890,"slug":891,"title":892,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":893},68104,"avp-internal-audit-3801-uob-vietnam","AVP, Internal Audit","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Audit function is an independent internal audit team that provides objective assurance and consulting to improve and add value to the Group’s operations. We help the Group achieve its strategic objectives by adopting a systematic and disciplined approach towards evaluating and improving the effectiveness of risk management, control and governance processes. Overview of the Role The successful candidate will be part of the Internal Audit team that is responsible for helping the Bank to accomplish its objectives by bringing a systematic, disciplined approach to evaluate the adequacy of internal financial controls, operational and compliance controls, and improve the effectiveness of risk management, control and governance processes. Apart from focusing on audit planning and perform risk profiling of assigned entities and all aspects of assessments in accordance with Internal Audit standards, regulatory requirements and statutes, and best practices to identify emerging risks and industry issues and assess their implications for the audit entity, the candidate is encouraged to explore and develop analytics approach of the Internal Audit. This role requires initiative to identify and pursue tasks to achieve the overall objectives. It also requires much persistence and persuasion getting the many different stakeholders on board supporting the mission. Diplomacy and professionalism are key attributes in breaking down barriers. Candidate with experience in internal audit of foreign banks would be preferred. Job Responsibilities Plan and perform Risk Profiling of audit entities and all aspects of assessments in accordance with Internal Audit standards, regulatory requirements and statutes, and best practices. Identify emerging risks and industry issues and assess their implications for the audit entity. Work closely with various business\u002Fsupport entities to plan, execute and manage integrated audit engagements. Contribute to the development and enhancement of the internal audit methodology, policy, procedures. Lead the team to conduct audits in accordance with the annual audit plan including ad-hoc review that may be requested by the CEO, Members Council or BOC from time-to-time. Use technology and data analytics to appropriately improve audit work processes and quality. Evaluate materiality of issues and related root causes, and assess the effectiveness of controls and determine the potential impact of any control failure and the corrective actions required. Recommend practical, business focused solution to improve risk management practices and internal controlsto relevant management at the conclusion of each audit project. Monitor and review for quality and timeliness of audit work, including report writing. Prepare reporting to internal and external stakeholders, including BU Heads, State Bank of Vietnam, Members’ Council, Board of Controllers and UOB Group Audit. Track and escalate, where appropriate, significant issues and audit findings that remain unresolved. Ensure all the audits are conducted in line with audit methodology and procedures. Support career development program of Internal Audit staff. Organise training for Internal Audit staff, including development of training materials and conduct of internal training. Job Requirements Bachelor’s degree in Finance\u002FBanking\u002FAuditing or equivalent. Related certifications (CPA, ACCA, CIA or similar) would be preferred. Has in-depth knowledge of the banking operations and products, and regulatory requirements and their business implications, proficient in risk and control analysis and audit concepts for banking. Possess strong analytical and problem solving skills with good verbal and written communication and interpersonal skills. Strong customer focus and stakeholder management skills. Good communication, presentation and negotiation skills. Strong leadership skills, able to successfully coordinate and work well among team members and inspire others to take initiative and use intuitive thinking. Able to work well under pressure to meet tight deadlines and cope with change and diversity in a fast-paced environment. Fluency in English written and oral. 05 to 10 years working experience in internal audit or risk roles of foreign banks with sound knowledge of risk management practises of financial institutions’ treasury and credit lending activities for wholesale and retail banking, including product knowledge for wealth management business. Knowledge of data analytics and familiarity with tools utilized to query, transform or present data such as Excel\u002FVBA, ACL, Qlik View, Tableau etc is advantageous. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":895,"slug":896,"title":897,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":898},68106,"analytics-amp-insights-team-lead-3801-uob-vietnam","Analytics & Insights Team Lead","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Job Responsibilities 1. Leadership & Strategy • Lead and mentor a team of data analysts and specialists to deliver impactful insights. • Define analytics roadmap aligned with business priorities and transformation objectives. • Champion data-driven culture and best practices across the organization. 2. Project Management • Manage end-to-end delivery of data projects, including scoping, planning, execution, and stakeholder communication. • Ensure timely delivery of dashboards, reports, and advanced analytics solutions. • Collaborate with cross-functional teams (Technology, business units, Risk and Compliance) to ensure data integrity and security. 3. Analytics & Insights • Translate business requirements into analytical models and actionable insights. • Develop and maintain KPIs, performance dashboards, and predictive models. • Provide recommendations to optimize processes, improve customer experience, and drive revenue growth. • Identify, design, and implement enhancements for internal process related to data (e.g., optimizing data delivery, re-designing infrastructure for greater scalability) to improve data reliability, efficiency, and quality. • Performs data analysis required to troubleshoot data related issues and support the resolution of raised data issues. • Support UOBV in adopting and\u002For migrating to new production environment, if needed. 4. Governance & Quality • Implement data governance standards and ensure compliance with regulatory requirements. • Monitor data quality and accuracy across all analytics outputs. 5. Tools & Technology • Oversee adoption and optimization of BI tools (e.g., Power BI, Tableau, Qlik) and data platforms. • Stay updated on emerging analytics technologies and methodologies. Other tasks as assigned by PMO and Transformation Head from time to time Job Requirements • Bachelor’s degree, or equivalent, Computer Science, Engineering, IT, Statistics, Mathematics, Business Analytics etc. • The role is expected to have 7 - 10 years of experience working in technology and\u002For data analytics space, preferably 2 - 3 years of experience working in with advanced analytical models\u002Ftools\u002Fapplications (e.g., machine learning, data-lake) in banking areas. • Demonstrated experience in team leadership and people management. • Prior experience working on large-scale analytics projects (e.g. Data Lake) • Comfortable working with structured and unstructured data and distributed databases. Familiar with best practice development and validation standards • Basic understanding and knowledge of banking, risk management, regulatory recommendations and industry standards related to AML\u002FAFC\u002Fcompliance risks. Experience in or familiarity with analytics related to AML\u002FAFC\u002FCompliance risks are advantages. • Ability to clearly communicate complex results in an easy-to-understand manner and tailoring them to different audiences. • Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. • R and \u002F or Python, with practical knowledge of data wrangling and machine learning libraries (e.g., Pandas, Keras, TensorFlow, Sklearn) • Experience in data engineering tools, schema design, dimensional data modelling, robotic process, natural language processing and network link analysis • Ability to create and maintain production ready data pipeline and deployment pipeline. • Strong people skills and take a big picture approach to planning. • Strong communication skills to interact with data scientists, business end-users, and possibly external vendors to design and develop data solutions. Additional Requirements Develop, Engage, Execute, Strategise Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":900,"slug":901,"title":902,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":903},68110,"credit-analyst-3801-uob-vietnam","Credit Analyst","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Overview of the Role Credit and risk management tasks: Perform proper and timely credit analysis\u002F assessment of both existing & new customers, and follow up with credit on credit approval; Proactively manage credit and credit-related risk, perform post-approval risk monitoring and escalate to RM and credit on timely manner for necessary action where required; Adhere and comply with bank’s policies, processes and procedures. Perform periodic and ad-hoc credit tasks. Other tasks: Assist Relationship Managers to meet financial target; Contribute to improve client’s RoRWA; Conduct accurate and timely periodic reports to Head Office\u002FCompliance\u002F Loan Operation\u002F Client Fulfilment Services\u002FCIC. Job Responsibilities Prepare credit application (including but not limited to Credit Approval Summary, financial rating, business & operation update, risk analysis, financial modelling, CIC checking, ESG checklist, etc.) in accordance with bank’s policies for existing & new customers and obtain credit approval within expected timeline; Conduct market research to support for credit analysis\u002F assessment and client’s credit risk management; Assist Relationship Managers to response to credit-related queries from stakeholders (credit, risk, audit, SBV, etc.); Assist Relationship Manager in financial spreading & rating, pricing calculation; Contribute to improve client’s RoRWA via facility structuring, security arrangement, etc.; Conduct periodic covenant compliance test, stress test, and periodic client performance monitoring if required; Work with RM and credit to identify clients with early warning signals for timely and necessary action; closely monitor those clients’ risk and report to the Group on monthly basis; Prepare periodic and ad-hoc reports to Head Office\u002FCompliance\u002F Loan Operation\u002F Client Fulfilment Service\u002F CIC. Job Requirements Bachelor’s degree in Economics, Business, Finance & Banking; Experience in Banking & Finance for at least 3-5 years; Credit assessment, analytics and problem-solving skills; A strong writing & fluently speaking in English; Ability to work in a fast-paced, team-oriented environment. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":905,"slug":906,"title":907,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":908},79291,"card-operations-application-processing-officer-uob-vietnam","Card Operations Application Processing Officer","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Technology & Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Overview of the Role Candidate’s expected to have related skillset, experiences to operate Card and Unsecured Lending Operations. This role is responsible for quality assurance, reporting, staff training, vendor management, process improvement initiatives, system testing, and various ad-hoc operational projects. Job Responsibilities Play the role Card Operations Processing Centre to operate Credit Card\u002F Cash Plus migration and reconciliation activities. In particular, they’re included but not limited as below. • Pre-screening as per designated task for maker: Perform pre-screening of application forms and the supporting document to ensure all information and documents required to process the application are completed. • Data Entry: Perform key in customer details on applications form to UOBV system accordingly. • Verification, Filling and Archiving. - Applicant employment verification including email verification and Field inspection as UOBV requirement. - Quality Assurance of telephone verification conducted. - Sorting, filling, and reconciliation of customer application and supporting documents. • Training other Professional Services staff when required Job Requirements The suitable candidates are expected to have following background, experience, skills: University degree (BA) required At least having 1 year experiences in Card and Unsecured Lending Operations via Payment\u002FBanking\u002FFintech organizations (Card\u002FLoan onboarding, maintenance, Visa-Mastercard-Napas card fraud\u002Fdispute\u002Fchargeback, payment and settlement, regulatory report preparation,…) Vendor performance management and process new and renewal contract Good at communication, negotiation, problem-solving, project management Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":910,"slug":911,"title":912,"location":13,"raw_job_location_address_addressLocality":660,"raw_hiringOrganization_logo_url":13,"raw_description":913},68098,"senior-relationship-manager-3801-uob-vietnam","Senior Relationship Manager","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Overview of the Role Meet or exceed business targets (combination of in-country and cross-border revenues). Communicate effectively within the internal network and work collaboratively with GRM and FRMs and product partners and other stakeholders (Business Finance, Business Management). Effectively manage total obligor exposure with no credit losses. Ensure that annual credit review packages are submitted in a timely fashion. Job Responsibilities Managing the local relationships with MNC customers by serving as the face of UOB to the US parented company. Coordinating with Global Relationship Manager and Field Relationship Managers (“GRM” and “FRM”) and product partners to deliver suitable products and services throughout the UOB network to the MNC’s overseas subsidiaries (primarily Vietnam\u002FAsian based). Developing new business by (i) targeting key prospects and converting to new customers and (ii) expanding the products and services delivered to existing customers within UOB Vietnam as well as across UOB network in Asia. Monitoring a MNC group’s financial\u002Fbusiness performance, KYC\u002FSanctions exposure, tracking and managing the bank’s total obligor exposure while ensuring an acceptable risk\u002Freturn. Preparing the credit memos, initial credit application and annual credit review for a MNC client to articulate account strategy, returns, credit exposures. Job Requirements Bachelor’s degree in Economics, Business, Finance & Banking Experience in Corporate Banking for at least 10++ years for Relationship Manager position. Requires credit assessment, analytics and problem-solving skills. Ability to work in a fast-paced, team-oriented environment. Fluent English communicator in speaking & writing. Outgoing and ability to build rapport with clients. A self-starter who has displayed a track record of being able to work independently in client acquisition and has a keen mind to learn new solutions. Ability to work in a team with team members from across geographies. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":915,"slug":916,"title":917,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":918},52169,"avp-legal-amp-secretariat-uob-vietnam","AVP, Legal & Secretariat","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Legal & Secretariat function is comprised of the Legal and Secretariat teams. The Legal team works closely with all functions across the Group to provide timely, accurate and practical legal support. This facilitates decision-making in the delivery of efficient service to our customers, while ensuring that the Group’s interests are protected. The Secretariat team supports the boards of UOB and its Singapore subsidiaies in the discharge of their responsibilities and provides advice on governance matters. It also facilitates communication between the non-executive directors and senior management, and manages the induction and professional development programme for directors. Job Responsibilities Providing legal advice on a broad range of matters (including corporate and operational matters), covering Personal Financial Services, Digital Bank, HR, Data. Protection, Supporting Functions, Company Secretary, or others as assigned by Country Head of Legal. Drafting, reviewing and hands-on negotiation of diverse commercial documents and agreements with local and global parties. Assisting Country Head of Legal to draft legal policies and guidelines. Assisting Country Head of Legal to provide legal solutions on Group-related matters and projects. Advising on disputes and resolution as assigned. Advising the business on legal issues impacting the business. Providing update on law development to protect the Bank from legislative risk. Job Requirements A Degree in law from a recognized University, preferably in Master of Law, and\u002For admitted to provincial bar association. At least 7 years of corporate legal experience gained from a combination of private practice and in-house roles, preferably in working experience from international or regional banks and law firms. Self-motivated, confident, independent and prepared to work hard with a strong track record in managing a broad range of legal issues. Excellent writing and communication skills, command of English language will be an advantage. Strong interpersonal skills. Meticulous and able to work under pressure to meet deadlines. Knowledgeable about banking and finance law and other corporate law and procedures. Sound judgement and ability to analyse situations and information. Essential technical skills (e.g. Word, Excel, PowerPoint, etc.). Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":920,"slug":921,"title":123,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":922},52170,"branch-service-officer-outsourcing-uob-vietnam-2","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Channels & Digitalization function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers. Job Responsibilities Greet clients come to Branch Handle customer’s inquiries\u002F complaints properly. If necessary, contact relevant Teams for assisting with more information; or escalate to Team Leader\u002F Manager for further support Assist and guide clients to use Tomorrow App and register their Biometric Support client to get queue number, connect Hotline Support Branch staff on arrange Branch traffic Adhoc tasks as assigned by Branch Operations Manager Contribution of sales referral Support Branch staff on scanning and filing documents We are recruiting for outsourcing positions in Ho Chi Minh City & Ha Noi Job Requirements Bachelor’s Degree Patient Teamwork Work under pressure Customer service oriented with good communication and problem solving skills Good English communication skill Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":924,"slug":925,"title":926,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":927},52171,"anti-financial-crimes-operations-head-uob-vietnam","Anti-Financial Crimes Operations Head","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Overview of the Role This is a senior role with underlying key responsibility in ensuring Anti-Financial Crimes operational issues are adequately addressed in a timely and responsible manner. Besides the fulfilment in overseeing KYC and CDD requirements of Wholesale Banking customers’ lifecycle with the Bank, the incumbent is also expected to be responsible for all aspects of financial crime investigations (AML\u002FCFT, Sanctions and Fraud) within the Group Wholesale Business segment. The incumbent reports directly to Head of Risk Management & Control Vietnam and Group Head of AFC Ops, Group Wholesale Banking. Job Responsibilities Manage teams comprising a mix of financial crimes investigators, KYC and CDD personnel to address, meet and comply with regulatory requirements in all aspects of KYC \u002F CDD and financial crimes concerns for the Wholesale Business segment Ensure the timely completion of all reviews assigned, within SLA and in compliance with the guidelines issued by Group Compliance Review and assess the financial crimes risk exposure of Wholesale Banking Vietnam AML\u002FCFT and Sanctions and serving as a control tower in relevance with the business risk appetites of the respective Business segments within GWB Ensure all audit findings raised are reviewed, addressed, and rectified accordingly Manage business efficiency of the teams via execution of a unified governance handling approach in policies and standards To review and lead in the implementation of training materials specific to AFC Ops in sync with Compliance guidelines on KYC \u002F CDD and financial crimes matters. Where need be, to lead the execution of such trainings as and when required to the respective Business Units within Group Wholesale Banking To work in tandem with Group AFC Ops in development of the teams in areas of technical and soft skills for exposure and career progression Participate and represent AFC Ops Vietnam in any AML\u002FCFT, Sanctions and Fraud related ad-hoc projects and committees, as and when required Job Requirements Recognised degree holder with demonstrable years of relevant experience in anti-financial crime compliance handling A strong track record in risk and regulatory matters pertaining to financial crimes risk and typologies in identifying areas or instances of potential risks and to address these concerns appropriately To demonstrate relevant experience in the management of people and relationships via supervisory experiences and proven leadership ability. Including the skills to develop and coach teams Able to advise senior stakeholders with great skill and a level of confidence, knowledge, and stature to provide advice in terms of outcomes arising from investigative findings Strong at influencing thinking and behaviours align with the Bank’s commitment against financial crimes, with the highest level of integrity and ability to balance commercial objectives, through the exercise of independent and prudent judgement Able to raise sensitive or potentially contentious issues in a constructive manner to arrive at appropriate solutions Self-driven and a team player with strong interpersonal skills to communicate, influence and negotiate Certification as an AFC specialist (e.g., CAMS \u002F Diploma in AML, Governance and Risk) with a recognized institution will be an advantage Mandatory: Bachelor degree in banking, finance or equivalent in related fields. Recognized degree holder with demonstrable years of relevant experience in anti-financial crime compliance handling A strong track record in risk and regulatory matters pertaining to financial crimes risk and typologies in identifying areas or instances of potential risks and to address these concerns appropriately To demonstrate relevant experience in the management of people and relationships via supervisory experiences and proven leadership ability. Including the skills to develop and coach teams Able to advise senior stakeholders with great skill and a level of confidence, knowledge, and stature to provide advice in terms of outcomes arising from investigative findings Strong at influencing thinking and behaviours align with the Bank’s commitment against financial crimes, with the highest level of integrity and ability to balance commercial objectives, through the exercise of independent and prudent judgement Able to raise sensitive or potentially contentious issues in a constructive manner to arrive at appropriate solutions Self-driven and a team player with strong interpersonal skills to communicate, influence and negotiate Certification as an AFC specialist (e.g., CAMS \u002F Diploma in AML, Governance and Risk) with a recognized institution will be an advantage Good written & verbal business communication skills (writing and speaking) in English Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":929,"slug":930,"title":931,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":932},52172,"card-product-manager-uob-vietnam","Card Product Manager","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Job Responsibilities Understand credit card product schemes, card product features, market trend Being owner of Credit Card CVP and Loyalty platform with process, update and enhance the process where applicable. Conduct regular profitability analysis to understand business performance & profitability. Develop and execute product management strategy & initiatives to drive revenue across all card products. Perform comprehensive market research to understand UOB credit card positioning and areas for improvement to become best-in-class products Maintain relationship with partners to implement campaigns to enhance product benefits. Build marketing materials for customer communication and product marketing\u002Fpromotion schemes. Develop business tracking reports across product revenue drivers to achieve business targets. Work in a team with shared responsibilities and work within given deadlines. Job Requirements Bachelor’s degree in banking, finance, business, or a related field. Minimum 3-4 years of experience in retail banking focused on credit card and debit card product management Basic understanding of revenue models to identify product profitability. Number oriented and familiar with key drivers of P&L. Excellent communication skills to build relationship with stakeholders and partners to execute initiatives and strategies. Excellent strategic thinking skills and time\u002Fproject management to meet tight deadlines. Advanced Excel skills, PowerPoint and presentation skills. Additional Requirements Develop, Engage, Execute, Strategise Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":934,"slug":935,"title":936,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":937},52173,"card-portfolio-product-analyst-outsourcing-uob-vietnam","Card Portfolio Product Analyst (Outsourcing)","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Responsibilities Assist in the development, implementation, and ongoing management of UOB Vietnam's credit and debit card products, with a particular emphasis on outsourced components (e.g., card production, loyalty programs, customer service support). Monitor and analyze card portfolio performance metrics, including acquisition, activation, usage, retention, and profitability, identifying trends and opportunities for improvement. Conduct regular reviews of outsourced vendor performance, ensuring service level agreements (SLAs) are met, identifying areas for improvement, and recommending actions. Prepare detailed reports and presentations on portfolio performance, market trends, and competitive landscape to inform strategic decision-making. Collaborate with internal teams (e.g., Marketing, Operations, Risk, IT) to launch new card products, enhance existing features, and optimize customer journeys. Participate in market research and competitive analysis to identify customer needs, emerging technologies, and best practices in the card payments industry. Support the implementation of new product features, promotions, and campaigns, ensuring seamless integration with outsourced services. Assist in managing product lifecycle activities, including product enhancements, renewals, and discontinuations. Ensure compliance with all relevant regulatory requirements and internal policies related to card products and outsourced services. Act as a point of contact for inquiries related to outsourced card product operations. Job Requirements Bachelor's degree in Business Administration, Finance, Economics, Marketing, or a related field. Minimum of 2-3 years of experience in product management, portfolio analysis, or business analysis within the banking or financial services industry, preferably with exposure to card products. Proven experience working with outsourced vendors or managing third-party relationships is highly desirable. Strong analytical skills with the ability to interpret complex data, identify trends, and draw actionable insights. Proficiency in data analysis tools (e.g., Excel, SQL, BI tools) and presentation software (e.g., PowerPoint). Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and external partners. Detail-oriented with strong organizational and project management skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Fluency in English (both written and spoken) is required; proficiency in Vietnamese is a significant advantage. Knowledge of the Vietnamese banking and card payments market is a plus. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":939,"slug":940,"title":941,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":942},52176,"cres-admin-senior-officer-outsource-uob-vietnam","CRES Admin Senior Officer (Outsource)","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Finance and Corporate Services function manages the financial and administrative needs of the Group to help achieve its business goals. Overview of the Role The incumbent position will be reporting to the CRES, Procurement and General Services to assist on: Admin works to support to senior management. Admin works for projects. Back for CRES staff member who will be on maternity leave starting Jun 2026. Job Responsibilities High level administrative support to senior management including managing calendars, meetings, appointments with stakeholders and travel arrangements; process expense claims and manage, reimbursements. Handle confidential documents and company data with discretion, prepare reports and presentations. Admin works for projects: managing diaries\u002F calendar and organizing meetings and appointments. typing, compiling and preparing reports, presentations and correspondence. managing databases and filing documents. miscellaneous tasks. Back for CRES staff who will be on maternity leave starting Jun 2026. Handle cleaning service contract for all sites (7 office locations - except Circo coworking office): - Coordinate with FM sites & conduct vendor performance review. - Collect & evaluate quotations from vendors. - Prepare comparison and seek internal approval for renewal process. - Perform PAT & TPRA & legal review (if contract value is above 1B vnd) in compliance with policies. - Arrange contract signing & filling. - Vetting check cleaning staffs. - Follow up to ensure services are implemented as planned. - Handover to relevant teams for ongoing management. Handle car service contracts (so far there are 07 cars: CEOO\u002F Mailing\u002FCBK\u002FCMB\u002FCMB\u002FPFS\u002FHN Branch) and Ad-hoc car requirements: - Reach BUs to obtain vendor performance review. - Collect & evaluate quotations from vendors. - Prepare comparison and seek internal approval. - Perform PAT & TPRA & legal review (if contract value is above 1B vnd) in compliance with policy. - Arrange contract signing & filling. - Follow up to ensure services are implemented as planned. - Provide support when required (car services is under control of BU, however issue will also be reported\u002F handled\u002F follow up by CRES). -Ad-hoc car requirements (quotation and approval process). Payment to Landlords: - Maintain Lease Portfolio report. Track rental fee all sites. - Monitor lease payment schedules and deadlines. - Track and manage lease deposits. - Allocate Lease to Cost Centers as guided by PM. Putting POs for payment process. Follow up with ERC until the payment is completed to ensure all payments are on time. SAP related: - Handle vendor code creation\u002Fchange\u002Fdeletion. - Handle material code creation\u002Fchange\u002Fdeletion. - Create ad-hoc PRs\u002FPOs and process other payments as required. Report: Out-Going Correspondences List Report (as the designated FCS representative). - Track and consolidate the out‑going correspondences list sign by CFO. - Upload supporting documents in share folder. Contract Expiration Report: - Track all valid service contracts and identify those expiring within coming 3 months. - Follow up with relevant team members to ensure renewal timeline is on track. Monthly KORI Submission: - Collect data of Work Order\u002F Delivery Notes…during the month from Archiving vendor- Crown. - Review the delivery data, assess whether the service meets the agreed SLA. - Submit monthly KORI values in the GRC System. Compliance Related: Routine works (twice per year) OL 51 _ Report on BUs\u002FSUs out of HO OL 276 _ Report on relocate or place certain non-customer-facing departments outside of HO. Combine info of movements in and out of the Head Office (HO). Prepare report comply with OL51 and OL 276. Reach relevant BU's to get department description. Submit report to Compliance for review and CRES Head to review. Obtain CFO’s approval\u002F Obtain OL number from Compliance. Submit the report to SBV per requested timeline. Ad-hoc works (average 03 tasks per week) on OL\u002F Cir\u002F Government instruction sent by Compliance. Receiving SBV correspondences from the Compliance. Do maker works for compliance related works. Discuss with Compliance to identify possible task for CRES for each OL\u002F Cir\u002F Government instruction. Update to Checker for checker work. Job Requirements College or University Degree and minimum 03 years working experience in Office Management, Finance, Assistant, operations … or equivalent. Be pro-active on working. Hands-on, keen to learn. Knowledge in Microsoft Excel, Powerpoint and Word. Fluent in spoken and written English. Ability to adapt to scheduling changes. Additional Requirements Develop, Engage, Execute, Strategise Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":944,"slug":945,"title":946,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":947},52179,"contact-center-follow-up-officer-uob-vietnam","Contact Center - Follow-up Officer","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department: The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Job Responsibilities: Attend to outbound telephone calls\u002Fcontacts in accordance with standard operating procedures. Ensure customer requests sending to relevant stakeholders are solved in a timely manner. Be able to perform formal letter sending out to customer’s requests following standard template. Be able to interact with customers through phone\u002Femail\u002Fmailbox in a professional way. Provide information on services offered by the bank to enhance customer relationships. Provide professional, friendly and high-quality customer service for each point of contact with the customer. Identify and respond to customer needs accordingly. Able to consistently communicate in a positive and enthusiastic manner, while handling customer complaints in an assertive manner. Provide optimum service to all customers by answering inquiries and resolving complaints effectively with the ultimate aim of projecting a professional image. Update and perform off-line maintenance on system terminals following customers’ inquiry requests. Ensure effective and timely follow-up as promised to customers. Process financial entries and adjustment on customers’ accounts if necessary. Other tasks assigned by the supervisor and the management. Reports to the Team Leader \u002F Supervisor. Job Requirements: Holds at Bachelor Degree in any field. Experience in a call center would be an added advantage. Excellent interpersonal and communication skills with good command of written and spoken English. Strong in customer service skills. A team player with commitment and initiative, service oriented, able to work under pressure, matured, motivated, meticulous and analytical and able to multi-task. Working knowledge of specialized products, systems, and services. Knowledge of Internet, Microsoft Office including email, MS Excel, MS Word and fax. High level of listening and comprehension skills. Able to probe for required information from customer. Assertive and able to manage in situations where there may be limited information. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":949,"slug":950,"title":951,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":952},52180,"corporate-account-service-manager-outsourcing-uob-vietnam","Corporate Account Service Manager (Outsourcing)","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Job Responsibilities 1. Operations & Service Management • Supervise and manage the account opening and maintenance process for corporate, institutional, and foreign bank clients. • Ensure all requests are processed accurately, timely, and in compliance with internal policies and regulatory requirements (e.g., KYC, AML, FATCA, CRS). • Maintain close coordination with Relationship Managers, Compliance, Legal, and Operations teams to ensure smooth onboarding and account management. • Oversee customer document verification, approval workflow, and system data input accuracy. • Manage periodic account reviews, updates, and closure requests according to established procedures. 2. Compliance & Risk Control • Ensure strict adherence to all internal controls, regulatory frameworks, and audit requirements. • Identify process risks and implement mitigating controls to reduce operational and compliance risk. • Assist and support as a key contact for internal and external audits related to account opening and client onboarding. • Escalate any irregularities in accordance with AML\u002FCFT policy. 3. Team Leadership & Performance • Lead and develop a team of account service officers\u002Fexecutives; set clear performance goals and monitor results. • Provide coaching, training, and guidance to enhance team knowledge of product types, client categories, and regulatory obligations. • Foster a culture of operational excellence, accountability, and customer focus. 4. Process Improvement & Project Participation • Continuously review account opening workflows to streamline processes and improve turnaround time. • Drive automation and digitalization initiatives to enhance client experience. • Participate in system enhancement projects, user acceptance testing (UAT), and policy updates. 5. Client & Stakeholder Management • Support Relationship Managers and front-line teams in onboarding clients and resolving account-related issues. • Provide subject matter expertise on account opening requirements for complex client structures (e.g., FDI, offshore entities, non-resident corporations). • Ensure professional communication and service delivery aligned with the bank’s service standards. Job Requirements Bachelor's degree in Banking, Finance, Business Administration, Economics, or a related field. Minimum of 5 years of experience in corporate banking, relationship management, or a similar client-facing role within the financial services industry, preferably with exposure to the Vietnamese market. Proven track record of managing and growing a portfolio of corporate clients. Strong understanding of corporate banking products and services, including trade finance, cash management, treasury, and lending. Excellent communication, interpersonal, and negotiation skills. Ability to build and maintain strong client relationships. Strong analytical and problem-solving abilities. Proficiency in English and Vietnamese, both written and spoken. Ability to work independently and as part of a team in a fast-paced environment. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":954,"slug":955,"title":956,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":957},52182,"corporate-transaction-services-senior-officer-uob-vietnam","Corporate Transaction Services Senior Officer","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Job Responsibilities Acts as a Trade advisor on various Trade products enquiries Handle clients’ inquiries on daily Trade transaction and Remittance payments queries on phone or emails and callback Monitor and control TAT, volume, productivity for Middle Office (MO) tasks including but not limited to audit confirmation\u002Fbank confirmation request, update BWCIF alert, CTO code, OL handling, etc. as Checker level. Actively to raise initiatives or enhancement process to improve team’s productivity Manage project or additional tasks assigned from TH from time to time. Record all calls information according to standard operating procedures Work closely with various stakeholders to ensure client’s requests are fulfilled Ensure timely and accurate delivery of reporting and monitoring of department KPIs Identify and escalate client issue if any Provide excellent customer service to all clients Job Requirements Bachelor’s Degree and above. Have at least 5-7 years of prior experience in Trade Services and Remittance Services Good understanding of various Trade products and UCP600 Able to work independently with excellent verbal and email-writing skills Able to interact effectively with internal & external parties of all levels Verbal and written communication skills Listening skills Problem analysis and problem solving Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":959,"slug":960,"title":902,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":961},52184,"credit-analyst-uob-vietnam","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Job Responsibilities Prepare credit application (including but not limited to Credit Approval Summary, financial rating, business & operation update, risk analysis, financial modelling, CIC checking, ESG checklist, etc.) in accordance with bank’s policies for existing & new customers and obtain credit approval within expected timeline; Conduct market research to support for credit analysis\u002F assessment and client’s credit risk management; Assist Relationship Managers to response to credit-related queries from stakeholders (credit, risk, audit, SBV, etc.); Assist Relationship Manager in financial spreading & rating, pricing calculation; Contribute to improve client’s RoRWA via facility structuring, security arrangement, etc.; Conduct periodic covenant compliance test, stress test, and periodic client performance monitoring if required; Work with RM and credit to identify clients with early waning signals for timely and necessary action; closely monitor those clients’ risk and report to the Group on monthly basis; Prepare periodic and ad-hoc reports to Head Office\u002FCompliance\u002F Loan Operation\u002F Client Fulfilment Service\u002F CIC. Job requirement Bachelor’s degree in Economics, Business, Finance & Banking; Experience in Banking & Finance for at least 2-3 years; Credit assessment, analytics and problem-solving skills Ability to work in a fast-paced, team-oriented environment; A strong writing & fluently speaking in English. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":963,"slug":964,"title":965,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":966},52188,"digital-performance-officer-outsourcing-uob-vietnam","Digital Performance Officer (Outsourcing)","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Overview of the Role The ideal candidate is required to aide\u002Fsupport in Digital initiative and support to drive Digital engagement. Job Responsibilities • Monitor and report to supervisor on-going online performance on UOB’s channels, such as Google AdWords, Facebook etc. • Manage campaigns materials, including copywriting and content creation for UOB’s digital channels (such as social media posts, eDMs, video editing, etc.) that capture audiences and promote brand-focused messages. • Monitor and implement Tags related to advertising on Google advertising ecosystems. • Research & collect periodic market analysis to support marketing. • Acquire insight in online marketing trends & most search keywords and keep strategies up to date. • Support internal documents\u002Ftasks management related to advertising campaigns. • Support ad-hoc projects if required. Job Requirements Mandatory: • Pursuing a Bachelor’s or Graduate degree in business or marketing or equivalent major. • Strong written and verbal communication skills in English and Vietnamese. • Self-motivated and act with urgency. • Detail oriented. Preferred: • Effective problem-solving skills and ability to listen and translate details attentively. • Energetic and eager to tackle new projects and ideas. Essential (Technical Skills): • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel). Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":968,"slug":969,"title":970,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":971},52189,"digital-engagement-manager-uob-vietnam","Digital Engagement Manager","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Key Responsibilities: Strategic Leadership & Campaign Management Lead the development and execution of digital engagement strategies to increase customer adoption, retention, and satisfaction. Plan and manage targeted, personalized engagement campaigns across in-app notifications, emails, and other digital channels. Monitor and optimize campaign performance to ensure alignment with business KPIs and customer needs. Customer Experience & Optimization Collaborate with UX\u002FUI and product teams to continuously improve in-app experiences. Drive innovation in digital customer journeys, testing new approaches to boost engagement. Utilize customer behaviour data and analytics to optimize app features and engagement efforts. Data-Driven Insights Leverage analytics data to identify key trends, gaps, and opportunities in digital engagement. Develop performance reports to track success metrics and recommend improvements. Communication & Digital Adoption Provide strong support in customer communication efforts to improve digital awareness and education. Drive TMRW app enablement and active usage rate through timely, relevant, and engaging communications. Partner with internal teams (marketing, product, and customer service) to ensure cohesive and effective messaging across channels. Team Collaboration & Leadership Work cross-functionally to align engagement strategies with broader digital banking objectives. Stay informed of digital trends, competitor activities, and new technologies to enhance strategy and execution. Key Requirements: Bachelor’s degree in finance, marketing, business, or a related field. Minimum 5 years of experience in digital marketing, customer engagement, or digital banking. Strong leadership, project management, and stakeholder management skills. Proven ability to use analytics and insights to drive engagement outcomes. Excellent communication skills, with experience in driving digital product adoption. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":973,"slug":974,"title":975,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":976},52199,"portfolio-action-outsourcing-uob-vietnam","Portfolio Action (Outsourcing)","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Job Responsibilities To support Portfolio Action team in term of the following activities: Coordinate with EPP vendors and COPC to support the Merchant EPP booking process on daily basis Handle EPP-related inquiries and provide timely resolution. Perform reconciliation to ensure accurate receipt of merchant fees from MEPP vendors. Manage administrative tasks, including SEPP base validation on a billing-cycle basis and reporting. Prepare materials and coordinate communication schedules for marketing campaigns supporting business drivers. Job Requirements Degree holder in Banking or equivalent Experience working with vendor, merchant Good communication skills and ability to work collaboratively within a team environment Self-motivated, disciplined and able to work independently with minimal supervision Detail oriented with good organizational skills Advance written and verbal English communication skills Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":978,"slug":979,"title":980,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":981},52200,"marketing-support-outsourcing-uob-vietnam","Marketing Support (Outsourcing)","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Job Responsibilities The Marketing Support assists the marketing team in executing campaigns, managing content, coordinating activities, and ensuring smooth day-to-day marketing operations. This role is key to maintaining brand consistency and supporting the successful delivery of marketing initiatives. Assist in executing, and optimizing integrated marketing activities across brand, digital, and customer engagement channels. Conduct market research and basic analysis to understand customer needs, market trends, and competitor activities, and contribute insights to marketing plans. Work closely with product, sales, and internal teams to ensure alignment of messaging and smooth execution of marketing initiatives. Provide operational and administrative support to the marketing team to ensure timely and effective delivery of projects. Support in monitoring and analyzing campaign performance, preparing reports and recommendations to support ongoing improvements. Ensure all marketing materials and activities adhere to UOB brand guidelines, regulatory requirements, and internal policies. Job Requirements Bachelor’s degree in Marketing, Business, Communications, or related fields. 3+ years of marketing experience, ideally in banking or financial services. Good communication and writing skills in English and Vietnamese Strong organizational and multitasking abilities Familiarity with digital marketing tools (e.g., social media platforms, email\u002FSMS tools) Proficiency in Microsoft Office (Excel, PowerPoint, Word) Experience working with cross-functional teams and external vendors is preferred Good project coordination and time management abilities Detail-oriented with strong execution skills Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":983,"slug":984,"title":985,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":986},52203,"mortgage-relationship-manager-uob-vietnam","Mortgage Relationship Manager","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role The primary responsibility is to develop strategies for revenue generation and business development. Providing effective relationship management to the high-net-worth individual segment, with special focus on the analysis and satisfaction of Mortgage customer’s personal financial needs and objectives. Ensures familiarity and compliance with all UOB Bank policies and processes. Job Responsibilities Accomplishes mortgage loan human resource objectives. The completed full fill as training, assigning, scheduling, coaching, counselling, and disciplining employees. Building Developed relationships with Developer, Agency, Partnership and borrowers to promote continuous business. Interviewed and pre-qualified prospective borrowers. Advised borrowers of lock-in policy and ensured requests were completed accurately. Informed borrowers and related parties of loan options, market conditions, documents and other requirements needed to close the loan. Reviewed new loan guidelines, programs, updates and changes. Assisted operations personnel in processing and closing loans. Competes mortgage loans by monitoring collection, verification, and preparation of mortgage loan documentation; scheduling and completing mortgage loan closing. Protects bank's image by keeping mortgage loan information confidential. You will be subject to the required registration process, which includes a criminal background and credit check. Job Requirements University graduate. At least 02 years’ experience in Banking Mortgage Sales and Real estate. Extensive network of contacts in Hospitality, Retail, Entertainment segments. Proven sales experience and result orientation. Strong sales acumen with good sales and interpersonal skills. Written and spoken English. Self-confident, ambitious, willing to take challenges. High energy level, aggressive and can-to attitude. Knowledge of hardware, software and programming. Fast learner, independent and capable of working under pressure and efficiently. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":988,"slug":989,"title":990,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":991},52207,"relationship-manager-uob-vietnam","Relationship Manager","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Overview of the Role Development and management of borrowing account portfolio to franchise the bank services and maximize the bank income from the portfolio. Growing existing clients’ wallet share through cross selling full range of products and services, including cash management services, treasury services as well as new digital banking solutions leveraging UOB’s expertise. Management and assessment of creditworthiness, account conduct and business opportunities of borrowing accounts inclusive of annual\u002F periodic credit review for existing borrowing accounts. Co-ordination with product partners, internal operations team and business support units to provide the good banking service and product solutions to borrowing customers and to ensure the bank interest. Job Responsibilities Develop the new borrowing accounts and enhance the relationship with existing borrowing accounts. Arrange the regular site visits and meetings to clients including the prospects to explore the possible business opportunities and to build up the pipeline deals for marketing purpose. Work closely with Business Units in other countries to take care of the Group borrowing accounts, which are operating in Vietnam and requiring the banking service with the bank. Work with Credit Analysis to provide the comments and evaluation on the credit cases including the annual\u002F periodic credit review cases. Gather information and provide justification for any questions and clarifications from Management and\u002For Credit Approver in relation to the credit case submission. Build up the account strategy for borrowing accounts to increase the bank’s wallet share and continuously monitor the account conduct and creditworthiness of the borrowing accounts. Act as the key contact and account owner and work with relevant internal teams such as Client Fulfilment Service, Operation Units, Customer Service to serve daily transactions of borrowing accounts. Identify customers’ banking requirements from an end-to-end perspective and co-ordinate solutions with inputs from Product Partners, Global Relationship Managers and SSG. Maintain strong oversight of portfolio with clear monitoring of risk events. Other duties to be assigned by Business Head from time to time. Job requirements Bachelor’s degree in Economics, Business, Finance & Banking Experience in Corporate and Commercial Banking for at least 10 years for Relationship Manager position. Requires credit assessment, analytics and problem-solving skills. Ability to work in a fast-paced, team-oriented environment. Fluent English communicator in speaking & writing. Outgoing and ability to build rapport with clients. A self-starter who has displayed a track record of being able to work independently in client acquisition and has a keen mind to learn new solutions. Ability to work in a team with team members from across geographies. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":993,"slug":994,"title":995,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":996},52208,"retail-customer-service-training-support-officer-outsourcing-uob-vietnam","Retail Customer Service Training Support Officer (Outsourcing)","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Job Responsibilities Be responsible for developing comprehensive training and performance improvement programs across all teams. Responsible for the effective implementation of the training program to the highest standards. Responsible for the quality, timeliness and delivery of training to new hire and existing staff. Plan and define training needs and strategies and engage the team to meet the business goals as well as building and implementing customer service training road map. Create measurement of the effectiveness of training strategies and provide feedbacks and proposal. Proactive in engaging the team and propose methodology\u002Faction to strengthen Agent performance. Ensure no overdue training of the team. Key contact points with other departments to manage changes in Product features\u002FPromotions\u002FProcedures to ensure timely update for Contact Center. Perform ongoing review, evaluation and development of the training program and propose initiatives that facilitate learning and strengthen Agent performance. Content management and standardize\u002Fcentralize all the communication to the team. Collaborate with the Quality team to perform trend analysis on Agent performance and identify gaps in the learning program or process and propose robust solutions. Reports to Customer Service Manager. Job Requirements Degree in Finance\u002FBusiness with approximately 1 years of relevant experience within a Call Center. Strong communication and communicate effectively. Fluent in written and spoken English. Strategic thinker and strong analytical skills. Proactive in proposing initiatives and successfully implementing these. Strong time management skills, able to work with multiple deliverables and under time constraints and meet timelines. Ability to influence and motivate others. Strong stakeholder\u002Fclient engagement. Highly results-oriented and self-motivated team player, adaptable to changing business conditions and client requirements. Competitive mindset with can-do attitude, positive thinking. Ability to effectively communicate and present ideas, concepts, and explain products and services. High level of listening and comprehension skills. Demonstrate efficient organization and planning skills. Innovator with the ability to work with limited supervision. Able to work under pressure. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":998,"slug":999,"title":1000,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":1001},52209,"server-and-storage-engineer-uob-vietnam","Server and Storage Engineer","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Job Summary: Server & Storage Engineer will be responsible for implementing, maintaining essential physical servers, SAN storage, NAS storage, Backup Storage, VMware Virtual Machines, Operational system such as Microsoft Window server, RedHat to ensure optimal performance and availability of IT operations within the bank. Key Responsibilities: Installing, configurating and maintaining Red Hat Enterprise Linux (RHEL) systems, VMware vSphere environments (ESXi, vCenter), SAN, Net Backup, NAS. Troubleshooting and resolving hardware and software issues on Servers, Workstations, Printers and Network Devices. Maintaining inventory of all hardware and software assets used by the Bank. Implementing technologies which enhance the reliability, efficiency and security of the IT Infrastructure. Monitoring of critical production services to minimize downtime and proactively identify potential failures. Work with relevant parties and provide\u002Fimplement IT infrastructure architect in IT projects. Follow up with relevant team and provide update\u002Freport for IT Infrastructure related matters. Managing vendor relationships for support and upgrades of IT infrastructure components. Adherence to the Bank’s policies, procedures and processes relating to IT operations. Providing technical guidance and mentorship to junior members of the team. Leading local Sever and storage portions in Regional DR and local DR exercise. Manage and apply server, storage, OS patching for VA. Qualifications & Experience: English proficiency. University degree in Computer Science or related field. At least 4 years of experience working with Windows Servers (2012R2, 2016, 2019) and Linux Servers (RedHat). Strong knowledge of virtualization technology – VMware vSphere. Good understanding of Storage Area Networks (SAN) and Network Attached Storage (NAS). Experience with backup solutions – VERITAS NetBackup. Hands-on experience with scripting languages such as PowerShell, Bash or Python. Experience with Microsoft Active Directory and Group Policy management. Excellent problem solving and communication skills. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":1003,"slug":1004,"title":1005,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":1006},52211,"service-assurance-lead-uob-vietnam","Service Assurance Lead","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role To ensure consistent and high-quality customer service across all banking channels by leading process reengineering initiatives and managing the complaint monitoring framework. The role is pivotal in identifying service gaps, driving operational improvements, and enhancing customer satisfaction in alignment with regulatory standards and strategic goals. Job Responsibilities 1. Process Reengineering & Service Optimization Lead diagnostic reviews of customer journeys across retail banking products (e.g., account opening, loans, cards, digital onboarding). Identify bottlenecks and inefficiencies in service delivery and propose reengineering solutions. Collaborate with Operations, Compliance, IT, and Product teams to implement streamlined, customer-centric processes. Support automation and digitization efforts to enhance operational scalability and reduce manual errors. 2. Complaint Monitoring & Customer Experience Own the end-to-end complaint management process, ensuring timely resolution and regulatory compliance (e.g., SBV guidelines). Analyze complaint data across channels (branches, contact center, digital) to identify trends and root causes. Work with frontline teams to improve first-contact resolution and reduce repeat complaints. Develop and maintain dashboards to monitor complaint volumes, resolution times, and customer satisfaction scores Provide insights to product and service teams to inform enhancements and prevent future complaints. 3. Service Assurance & Governance Define and enforce service quality standards across all customer touchpoints. Conduct regular service check, mystery shopping to assess compliance and service consistency. Monitor SLAs and KPIs related to service delivery and customer experience. Prepare monthly and quarterly reports for senior management. 4. Stakeholder Engagement & Change Management Act as a service excellence ambassador, promoting a customer-first mindset across the organization. Facilitate workshops and cadences to build service assurance capabilities within teams. Engage with all relevant stakeholders within PFS and supporting functions for achieving strategic goals. Job Requirements Minimum 5-8 years of experience in banking operations, customer experience, or service assurance roles. Strong understanding of retail banking products, processes, and regulatory requirements. Proficient in data analysis, complaint management systems, and process mapping tools. Excellent communication, stakeholder management, and problem-solving skills. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":1008,"slug":1009,"title":1010,"location":13,"raw_job_location_address_addressLocality":638,"raw_hiringOrganization_logo_url":13,"raw_description":1011},52213,"trade-operations-senior-officer-uob-vietnam","Trade Operations Senior Officer","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Job Responsibilities 1. Acknowledge to receive documents from issuing bank\u002FNegotiation bank\u002F customers ... check, process and submit related documents to Trade officer for furthur processing. • Export LC advising • Export Bill under LC\u002F Collection • Import LC issuance\u002Famendment • Import Bill under LC\u002FCollection • Guarantee and SBLC • Trade Loan (Open Account and FSCM) 2. Other Responsibilities • Follow up due bill\u002Floan to have proper process timely. • Get interest\u002Fcharge\u002FFX rate approval from RM\u002FTB\u002FGM properly before processing transaction • Check applicant &\u002F beneficiary’s name, other related names on supporting docs, Vessel report • Process transaction on systems • Consulting customers on all products related matters. • Follow up and check all pending docs if any as approval • Assisting customers in investigating processing errors. • Check and handle outcoming\u002F incoming message related to trade products • Handle reports as guidelines • Participate in Business Continuity Plan\u002F System testing whenever required • Fully understand and strictly comply with Group policies, work procedures and local regulatory requirements • Perform service quality functions to assist Managers in improving working efficiency and quality via records and reports. • Filing of document • Train other new comers. • Handled high-value customers under the Minimum Viable Product -MVP model with complex documentation and urgent requests • Join to Projects to build\u002Fenhance system. Pilot new system for new customers, new 1st transaction for each customer. 3. Money Laundering Prevention - Fully understand and strictly comply with money laundering prevention requirements. - Undertake training on AML at least once every 12 months - Follow money laundering prevention reporting procedures and report to Compliance officer should there be any money laundering related issues Job requirements • Graduated from Foreign Trade University or University of Economic- Foreign Trade dept is preferred. • 3-5 year experience is required. • Experience in Trade Loan (Open Account and FSCM) is preferred. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":1013,"slug":1014,"title":1015,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":1016},68109,"client-coverage-support-senior-officer-3801-uob-vietnam","Client Coverage Support Senior Officer","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Overview of the Role Primary responsible for providing direct sales support on post origination activities like documentation, reporting, etc. by engaging with client, legal, compliance, etc. Active engagement with client and with product partners to ensure high level of utilization of regular limits. Work with the RM on a specified client portfolio and jointly responsible for the revenue growth Ensure high standards of hygiene including operational risk, portfolio management and credit risk in the portfolio Job Requirements Origination: Assist RM in origination by preparing pitch book, industry leads, etc. Assist RM and CA in preparing briefing notes for senior management visits. Document the client meetings attended by preparing call reports. Work in partnership with FM regarding on any request for FX trading or ISDA documents Client on-onboarding & deal execution: Assist RM in liaising with clients and Legal and Compliance and to resolve documentation issues like deviation from standard documents. Obtain approval for modification in standard documentation wherever necessary from appropriate approval authority. Ensure documentation is completed and the limits loaded properly to ensure faster execution of the transaction. Work with CFS Onboarding to ensure CDD are created and renewed on time. Seek approval from various authorities for exceptional transactions. Account Management and portfolio quality: Actively engage with client and product partners to ensure high level of utilization of regular limits. Work closely with product partners for coordinating client training for non-lending products Track past dues and excesses in the portfolio meticulously and ensure they are regularized on time. Co-ordinate with operations for rectifying any operation related issues Liaise with other banks for information sharing and seeking opinion reports and respond to Non-Objection Comments request from other banks. Liaise with GRM for day to day account maintenance and operational issues. Arrange for stock inspection. Valuation Ensure correctness of data in all relevant systems Track and action on all failed transactional report Ensure compliance of all internal\u002F regulatory policies and regulations. Job Requirements Bachelor degree, experience from 3-4 years with banking industry Proficient in MS office – Excel, Word, Power-point Strong communication and interpersonal skills Proactive and good team player Able to work in a fast paced environment Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":1018,"slug":1019,"title":1020,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":1021},68116,"hr-risk-and-control-manager-3801-uob-vietnam","HR Risk and Control Manager","Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Job Objectives The role supports the implementation and execution of Human Resources (HR) risk management, compliance, and internal control activities. The incumbent is responsible for performing day-to-day risk and control processes, ensuring that HR operations are conducted in compliance with internal policies, regulatory requirements, and applicable labor laws. The role also contributes to the identification, assessment, monitoring, and mitigation of HR-related risks, while supporting the maintenance of a strong risk and control environment across the HR function. Key Responsibilities Support the review of, and recommend continuous enhancement of HR policies, procedures, standards, and operating processes from a Risk & Control perspective. Oversee the maintenance of proper documentation of HR controls and procedures. Manage and execute regular risk and control activities, including: -Preparation and documentation of Key Risk & Control Self-Assessments; -Collection and monitoring of Key Operational Risk Indicators data; -Coordination of Risk Culture surveys \u002F assessments; -Tracking and updating operational risk incidents, ensuring proper escalation and follow-up; -Supporting Anti-money laundering control self-assessment and regulatory compliance reviews by preparing and vetting required data and documentation; -Coordination of HR Business Continuity Management (BCM) activities, including maintaining BCP documentation, coordinating exercises, and tracking follow-up actions. Support due diligence, onboarding, and monitoring of HR-related vendors, including reviewing documentation, following up with stakeholders, and ensuring compliance with vendor governance and contract\u002Frisk review requirements. Monitor the implementation of HR-related regulatory requirements, including Labour reporting, HR legal documents, Personal data protection law, Labour documents, … Coordinate with Compliance team for regulatory reports or official correspondence submitted to the State Bank of Vietnam (SBV). Support governance and administration of Trade Union matters, including Grassroots Trade Union, Trade Union fund management, potential collective bargaining-related activities… Coordinate internal and external audit engagements for HR including regulatory, acting as the primary contact point for documentation, stakeholder coordination, issue management, and remediation tracking. Support compliance activities, including timely updates, escalation, and coordination of risk and compliance training within HR. Support HR and\u002For bank-wide initiatives related to risk, compliance, governance, and process improvement. Perform other duties and projects as assigned by management. Requirements Bachelor’s degree in Human Resources, Business Administration, Law, or a related discipline; exposure to labour law is preferred. At least 5 years of experience in HR, HR Operations, or Risk & Control\u002FCompliance. Good understanding of HR processes and applicable labour regulations. High level of integrity, strong attention to detail, and the ability to manage documentation and tracking activities effectively. Strong collaboration, communication, and stakeholder management skills. Fluent in English, with effective verbal and written communication skills. Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and Word. Proactive, well-organized, and willing to learn. Additional Requirements Develop, Engage, Execute, Strategise Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":364,"slug":365,"title":366,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":1023},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Overview of the Role The FSCM Implementation Manager will focus in managing FSCM implementation and ensure smooth implementation E2E and improve client experience Job Responsibilities Support Complex FSCM Pitch or RFP (Including supporting from technical implementation perspective: (a) guiding internal deal team on system set-up processes, providing indicative implementation milestone & timelines for pitching; and (b) supporting\u002F conducting system demo and system features explanation to clients) Technical Implementation & Project Management of FSCM & Complex Trade Deals (End-to-end technical Implementation & project management: incl providing and managing project milestone & timeline to completion\u002F go-live) Conduct System Demo, Testing, Training, etc to ensure Anchor & Spokes are familiar with FSCM System usage Handle FSCM Documenation for Anchor & Spokes onboarding, including liaising with relevant stakeholders for Account opening Country FSCM Implementation Dashboard & Report (Reports include monthly active implementation activities: (a) Update progress on New Anchors under implementation in SG; (b) Update progress on Existing Anchors with new Spokes implementation in SG; (c) Track and report on Spokes calling success rate for Spokes list provided by Anchor managed under Onboarding Sales Calling for SF-IPU & SF\u002FDF with Credit Underwriting Framework in SG; and (d) Track and report progress of Anchors and Spokes prospect list loaded on CRM (Leads) to deals (Pipeline); and (e) Provide analystics on conversion rate with recommendation of areas of improvements to management) Work closely with FSCM hunters and FSCM Program Manager to ensure smooth implementation and improved client experience for both Anchors and Spokes Job Requirements Mandatory: Holder of a University Degree from a recognized University 5+ years of transaction banking experience in sales and\u002For product management position focusing on Trade\u002FSupply Chain. Experience in Supply Chain is preferrable Conversant in Trade and Supply Chain management solutions, both at the domestic and regional level. Good working knowledge of international Trade practices, and ability to articulate value propositions from a working capital perspective. Possess working knowledge of electronic banking delivery, Host-to-Host solutions, ERP, Treasury Management Systems and SWIFT. Good understanding of BASEL III regulations and implications on liquidity and transaction banking solutions. Good interpersonal and communication skills, with strong negotiation and problem solving skills Excellent command of written and spoken English and possession of good presentation skills. Must be highly motivated and possess good initiative. Must be a good team player with strong collaborative skills. Regional travelling is expected. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":386,"slug":387,"title":388,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":1025},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department The Wholesale Banking function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Overview of the Role The Cash Management Sales role focuses on executing & delivering cash management sales strategies Performing the role of a Sales Originator as well as leading Cash Sale Team Job Responsibilities The Cash Management Sales role focuses on executing & delivering cash management sales strategies. Performing the role of a Sales Originator, you will take a lead role to: Identify potential and targeted Customers (working with RMs, SSG and Regional Cash Management Sales covering the Customer Corporate HQs). Provide advisory\u002Fsolutions to Potential Corporate Customers on how UOB can support and be their cash management bank provider in the regional countries according to their regional requirements. Potential regional solutions could include: 1. Providing in-country cash management solutions to meet Corporate’s operating requirements in country, and\u002For 2. Overlaying with regional propositions (e.g. providing regional visibility and\u002For control to HQ, enhancing efficiencies and controls with Shared Services Centres, regional\u002Fglobal liquidity management solution, etc.). Formulate cash management solutions according to UOB’s strength and capabilities (working closely with cash management product managers, and\u002For regional cash management sales managers at the group level in UOB HQ). Clearly articulate UOB’s solutions and strengths to senior management & decision makers of the Potential Corporate Customers. Provide sales leadership and plan to close\u002Fwin opportunities\u002Fpipelines. Meet\u002Fexceed revenue targets and key performance indicators assigned to you (comprising of: open & mandated pipelines, portfolio growth, incremental balances and transaction volumes from new deals, Customer calling, initiatives). You will need to have and apply up-to-date industry\u002Fmarket knowledge of ‘best-in-class’ liquidity, treasury and finance operations techniques that will support our corporate customers as they grow geographically outside of their home-country. You will maintain close relationship with existing and target customers and develop a deep understanding of the customers’ business and banking requirements. You will collaborate with Relationship Managers\u002FSector Solution\u002FCash Management Sales with respect to sales related activities such as joint sales call, account planning\u002Fwallet sizing and sales planning As leading team, you will drive the Cash Management Sales agenda with respect to delivering solutions to our target including: To formulate and execute Cash Management strategies, with guidance from Country Head TB and Group Head of Cash Management & Regional Sales. Also manage Cash Sales team members’ performance to achieve the team target, including Cash Sales of CBK\u002F CMB\u002F FIG and Cash Implementation. Identify potential and targeted Customers (working with RMs and Regional Cash Management Sales). To formulate and articulate cash management solutions to Potential Corporate Customers. To own the end-to-end cash management sales process from opportunity identification, designing and positioning the solutions to clients, winning the sales mandate, documentation and implementation of the deal. To take the lead in responding to all Requests for Information (RFIs) \u002F Requests for Proposals (RFPs) for Cash Management services. In this respect you will coordinate with all key internal stakeholders in formulating responses \u002F designing solutions that are both critical and\u002For pertinent to the RFIs and RFPs. To lead deal origination and collaborate with Relationship Managers\u002FCash Management Product Managers by providing product advisory, designing of solutions and winning cash management mandates\u002Fdeals To achieve or exceed revenue, operating contribution targets and key performance indicator targets. To participate actively in pipeline reviews with the objective of tracking sales activities, provide deals status updates, escalating issues, sharing successes (with objective of replication of success) and lessons learnt. To collaborate closely with Relationship Managers on joint sales call, account planning\u002F wallet sizing, sales strategy\u002Fplan. To actively participate and support marketing & branding activities such as product forums, client events and Media Publication Awards especially with respect to winning awards. To ensure that you adhere to compliance and regulatory policies \u002F guidelines and Our Bank’s Organizational and Human Resources Policies \u002F guidelines. To professionally complete ad-hoc assignments and tasks assigned by your immediate superior and\u002For by the GTB Management Team. Job Requirements Holder of a University Degree from a recognized University 15+ years of transaction banking experience in sales and\u002For product management position focusing on Cash Management. Experience in regional cash management solutions is preferred. 5++ years’ experience as a team lead role. Conversant in cash management and liquidity management solutions, both at the domestic and regional level. Good working knowledge of cash management practices in the region, and ability to articulate value propositions from a working capital perspective. Possess working knowledge of electronic banking delivery, Host-to-Host solutions, ERP, Treasury Management Systems and SWIFT. Good understanding of BASEL III regulations and implications on liquidity and transaction banking solutions. Good interpersonal and communication skills, with strong negotiation and problem solving skills Excellent command of written and spoken English and possession of good presentation skills. Must be highly motivated and possess good initiative. Must be a good team player with strong collaborative skills. Regional travelling is expected. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":264,"slug":265,"title":266,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":1027},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role We are looking for a Digital Customer Experience Manager with strong expertise in mobile app to elevate our customer experience via app. This role focuses on ensuring our mobile app delivers a seamless, intuitive, and engaging experience while driving adoption of new features, improving app ratings, and increasing active usage. Job Responsibilities 1. Enhance Customer Satisfaction (NPS & App Rating) • Own NPS and app ratings as primary measures of digital customer experience. • Actively monitor app reviews, ratings, and surveys to identify pain points and address root causes of dissatisfaction. • Implement app experience improvements and drive initiatives to consistently improve app rating. • Response customers feedback on TMRW app and guide customers contact support channels contact • Ensure customers feedback about TMRW are solved timely 2. Improve Customer Experience & Drive App Self‑Service • Analyze customer journeys, behavior, and feedback to identify pain points and drive continuous experience improvements. • Partner with product and UX teams to optimize onboarding, user flows, and feature discovery. • Simplify key journeys to deliver a seamless, intuitive, and frictionless experience. • Drive self-service adoption by enhancing in-app capabilities and reducing reliance on support channels. • Increase engagement through initiatives that boost logins, feature adoption, and active usage. 3. Analytics & Reporting • Maintain dashboards to track NPS, app rating, feature adoption, logins and engagement. • Leverage app analytics to extract insights, uncover friction points, and shape data driven decisions • Deliver monthly performance reports and actionable recommendations to improve app performance 4. Other tasks assigned by managers Job requirements • 5+ years of experience managing customer experience for mobile apps (banking, fintech, or e-commerce preferred). • Strong understanding of app analytics, UX\u002FUI principles, and digital adoption strategies. • Hands-on experience with app analytics and measurement tools. • Proven ability to improve app ratings, drive feature adoption, and increase user engagement. • Strong stakeholder management skills with ability to influence across product, IT, marketing, and service teams. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":211,"slug":212,"title":213,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":1029},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Overview of the Role Lead and oversee the Credit Administration & Control (CAC) and Loan Operations functions to ensure the effective, accurate, and efficient execution of end-to-end credit administration and control, loan servicing, and operational support activities across Wholesale Banking and other relevant business segments. The role is accountable for maintaining a strong control environment, ensuring compliance with Group policies, regulatory requirements, and internal risk standards while delivering high-quality operational services to internal and external stakeholders. The incumbent will drive operational excellence, process optimization, people development, and transformation initiatives to support the Bank's strategic objectives and sustainable growth. Job Responsibilities 1. Leadership and People Management • Provide strategic direction and day-to-day leadership to the CAC and Loan Operations teams. • Build a high-performance and customer-centric culture through effective coaching, mentoring, talent development, and succession planning. • Ensure adequate resource planning and workforce capacity to meet business demands and service level expectations. • Establish clear performance objectives and regularly assess team performance against agreed KPIs and productivity targets. • Foster continuous learning, cross-training, and knowledge-sharing within the department to strengthen operational resilience. 2. CAC and Loan Operations Management • Oversee the end-to-end execution of CAC and Loan Operations activities, including but not limited to facility documentation, conditions precedent fulfillment, limit loading, loan disbursement, maintenance, servicing, prepayment, repayment processing… • Ensure all transactions and activities are processed accurately, efficiently, and within agreed turnaround times while adhering to relevant policy and procedures. • Maintain robust controls over credit administration & control activities and loan lifecycle management • Ensure timely resolution of operational issues, customer inquiries, and transaction exceptions. • Monitor service quality and operational performance to deliver excellent customer and stakeholder experience. 3. Risk Management and Control • Maintain a strong operational risk and control framework across CAC and Loan Operations function. • Ensure compliance with UOB Group policies, procedures, risk governance standards, and local regulatory requirements. • Proactively identify, assess, and mitigate financial, operational, regulatory, conduct, and reputational risks. • Monitor and investigate operational incidents, process breaches, and control weaknesses, ensuring timely remediation and escalation where required. • Drive a strong culture of risk awareness, accountability, and control discipline within the team. 4. Governance, Compliance and Audit Management • Ensure compliance with internal policies, regulatory requirements, and audit standards governing credit administration & controls and lending operations. • Serve as the key liaison for Internal Audit, External Audit, Compliance, Risk Management, Assurance Management and regulatory examinations relating to the department. • Manage the timely closure of audit findings, management actions, and regulatory issues. • Conduct periodic reviews of processes, controls, and operating procedures to ensure continued effectiveness and compliance. 5. Operational Excellence and Transformation • Lead continuous improvement initiatives to enhance operational efficiency, productivity, service quality, and risk management. • Review existing processing workflows and procedures to identify opportunities for automation, digitalization, standardization, and process simplification. • Drive implementation of operational transformation programs and new technologies in partnership with Group and local stakeholders. • Support the Bank's strategic priorities through active participation in business, regulatory, and technology-related projects. • Champion a culture of innovation and continuous improvement across the department. 6. Stakeholder and Relationship Management • Establish and maintain effective working relationships with key stakeholders across Wholesale Banking, Personal Financial Services, Global Markets, Risk Management, Compliance, Finance, Legal, and other support functions. • Collaborate closely with Group teams to ensure alignment with Group standards, initiatives, and operational requirements. • Partner with business units to improve client service delivery while maintaining robust risk and control standards. • Provide timely operational support, guidance, and subject matter expertise to internal stakeholders. 7. Management Reporting and Performance Oversight • Monitor and report key operational, risk, service quality, and productivity metrics to senior management. • Analyze operational trends and management information to identify risks, opportunities, and improvement actions. • Ensure departmental performance objectives are achieved in line with agreed service standards and business goals. • Prepare and present periodic management updates, operational reviews, and governance reporting. • Perform other tasks as assigned by Management Job requirements Education: • Bachelor's degree in Banking, Finance, Accounting, Business Administration, Economics, or a related discipline. • Professional certifications in banking, risk management, operations, project management, or process improvement (e.g. CFA, FRM, PMP…) will be an added advantage. • Strong understanding of banking operations, credit administration, loan servicing, and regulatory requirements within the banking industry. Relevant Experience: • Minimum 12–15 years of banking experience, with substantial exposure to Credit Administration & Controls, Loan Operations, Wholesale Banking Operations, Credit Risk Operations, or Transaction Operations. • At least 5 years in a senior leadership or management capacity, leading sizable operational teams within a banking environment. • Proven experience in managing credit administration & controls and the end-to-end loan lifecycle • Strong track record in leading operational risk management, control governance, audit engagements, and regulatory examinations. • Experience working with group stakeholders and operating within a matrix reporting environment in an international banking organization. • Demonstrated success in driving operational excellence, process re-engineering, digitalization, automation, and transformation initiatives. • Sound understanding of Vietnam banking regulations and lending requirements, with familiarity with banking practices being an advantage. Technical Competencies: • Strong knowledge of: - Credit Administration & Control processes - Loan Operations and loan servicing practices - Operational Risk Management Frameworks - Regulatory compliance and governance requirements - Internal controls and audit management - Wholesale Banking products, Secured lending products in Retail Banking and loan structures - Core banking and loan processing systems • Ability to analyze operational risks and implement effective control measures. • Strong project management and change management capabilities. • Excellent management reporting and data analysis skills. Leadership Competencies: • Strong people leadership and stakeholder management abilities. • Strategic thinker with the ability to balance business growth, customer experience, operational efficiency, and risk management. • Proven capability to lead, motivate, and develop high-performing teams. • Strong influencing and communication skills, with the ability to engage effectively with senior management, business stakeholders, regulators, auditors, and Group functions. • Ability to drive change, challenge the status quo, and foster a culture of continuous improvement. • Demonstrates UOB's core values and leadership behaviours with high standards of integrity, accountability, collaboration, and performance excellence. Preferred Skills & Attributes: • High level of integrity, professionalism, and accountability • High-level problem-solving and strategic decision-making skills. • Strong risk and control mindset with attention to detail • Resilient and adaptable when operating in a fast-paced and evolving environment. • Proactive, self-motivated, and results oriented. • Customer-focused while maintaining appropriate governance and control standards. • Exceptional communication and relationship-building capabilities • Demonstrates UOB's values of being Honourable, Enterprising, United, and Committed in decision-making and stakeholder interactions Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":315,"slug":316,"title":317,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":1031},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Overview of the Role Functional Management and User Testing Manager is a people-leading role who takes care of overall functional domain of Retail systems under 3 key pillars (Core Banking, Cards and Channels), and oversights user testing. Job Responsibilities Leadership & Oversight Provide guidance and oversight to functional specialists and UAT coordinators across Core Banking, Cards, and Channels. Act as the escalation point for critical issues and ensure timely resolution. Drive continuous improvement in testing processes and operational readiness. Functional Governance Review and validate Business Requirement Documents (BRD) and Functional Specification Documents (FSD). Ensure functional changes are analyzed thoroughly and translated into clear test scopes and design. Ensure smooth transition of changes into production with minimal business disruption. Participate in issue investigation and recovery for production incidents. UAT Strategy & Execution Define UAT governance framework, including strategy, standards, and quality assurance processes. Monitor UAT planning, execution, and defect management across projects and change requests with relevant stakeholders such as Retail Banking, Technology (GBT), Operations, and testing team. Communicate project updates, risks, and dependencies effectively to senior stakeholders. Compliance & Risk Management Ensure all functional and testing activities comply with regulatory requirements, UOB policies, and audit standards. Maintain documentation for governance and audit purposes. Job Requirements Bachelor’s\u002FUniversity degree in Business Administrate, Finance or Economics. 3–5 years in banking operations, functional analysis, and UAT management. Strong knowledge of retail banking products (CASA, deposits, cards) and channels. Proficient in MS Office, especially Excel. Familiarity with testing methodologies and defect management tools (e.g., JIRA). Fluent and effective in spoken and written English with strong verbal communication skills. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Experience in managing projects and regulatory implementations is a plus. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"id":47,"slug":48,"title":49,"location":13,"raw_job_location_address_addressLocality":649,"raw_hiringOrganization_logo_url":13,"raw_description":1033},"Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Overview of the Role The candidate will be responsible for managing and overseeing multiple operational control units to ensure compliance, accuracy, and timely execution of critical processes. This role ensures segregation of duties, drives governance, and provides strategic oversight across customer information handling, investigations, reconciliation, reporting, and data analytics. The individual will also be expected to engage effectively with senior business leaders and stakeholders across the franchise. Job Responsibilities Customer Information & Investigation Unit Handle requests from competent authorities regarding individual customer accounts, ensuring compliance with legal and regulatory requirements. Perform name screening against internal systems (BWC, RBK, VSV) and prepare official response letters. Manage updates to watch lists (Blacklist, MAS643, HR Watch List) and process name screening requests. Update alert information in BWCIF (add, amend, delete) via AS400 system. Act as the central party for processing incident reports from Operation Centers into the GRC system within SLA. Data Analytics Maintain and enhance SQL queries and dashboards to support management decision-making. Collaborate with business users and stakeholders to identify data requirements and implement reporting solutions. Ensure data integrity and accuracy for operational and regulatory reporting. Record Management Process requests for extraction of historical data (e-statements, Documentum) from branches and stakeholders. Act as the central custodian for all record access requests, ensuring compliance with SLA and governance standards. Reconciliation & Investigation Unit Independently perform daily and monthly GL reconciliations for accounts under Retail Ops Center. Investigate and resolve unreconciled items, outages, and mismatches; escalate per escalation matrix. Communicate with account owners to determine root causes and next steps. Document reconciliation status, actions, and ownership; track for timely closure. Coordinate with Finance teams to assess risk exposure and ensure proper approvals for adjustments. Retail Reporting Unit Ensure timely and accurate submission of regulatory reports to report owners. Provide accurate data for AML Cash Transaction Reports (CTR) and Domestic Fund Transfer Reports (DWT), CIC reports Prepare periodic statistical reports for regulators (e.g., Circular 11\u002F2018\u002FTT-NHNN) and coordinate with internal teams for data collection. Escalate reporting issues promptly and resolve data\u002Fsystem discrepancies. Job Requirements The suitable candidates are expected to have following background, experience, skills: Bachelor's Degree in Banking & Financial industry 10+ years in operations industry with a deep understanding Card and Unsecured Lending Operations at execution level. Operation SME in retail card and loan products and support systems. Strong communication skills in English and Vietnamese A natural leader: someone who can partner with cross-franchise teams and external partners to lead a high performing team. Creativity, initiative, and drive: an advocate for innovative thinking, cultural development, with a results mindset Ability to influence others and obtain buy-in for projects. Ability to think independently, analytically, and logically. Ability to effectively communicate with own team, internal stakeholders, suppliers, and key stakeholders to deliver high quality business outcomes. Ability to adapt to change in a fast-paced environment. Passionate about continuous learning and digital innovation. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site"]